Human Communication Practice Questions
Course Introduction
Human Communication explores the fundamental processes, principles, and contexts of human interactions. This course examines how individuals exchange messages, interpret meaning, and build relationships through verbal, nonverbal, and written communication. Students will study communication theories, the role of culture and perception, listening skills, and the impact of technology on communication. Through analysis and practical exercises, learners will develop effective communication strategies for interpersonal, group, public, and intercultural settings, enhancing their ability to convey ideas clearly and understand others in diverse social environments.
Recommended Textbook
Floyd Interpersonal Communication 2nd Edition by Kory Floyd
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12 Chapters
579 Verified Questions
579 Flashcards
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Page 2
Chapter 1: About Communication
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) Instrumental needs are the least important needs served by communication.
A)True
B)False
Answer: False
Q2) Which of the following is an example of feedback that someone might provide in response to a message?
A) Nodding to show that he is paying attention to and understanding the message.
B) Looking at her watch anxiously as someone else is talking.
C) Rolling his eyes or sighing in the middle of someone's comments.
D) Each of these is an example of feedback.
Answer: D
Q3) A sign in the library that reads "No Talking Allowed" would constitute an example of what?
A) perceptual filter
B) relational dimension
C) explicit rule
D) unintentional communication
Answer: C
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3
Chapter 2: Culture and Gender
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) This gender role combines aspects of masculinity and femininity:
A) bisexuality
B) Turner's Syndrome
C) androgyny
D) asexuality
Answer: C
Q2) Most research has shown that femininity is positively related to affectionate communication, whereas masculinity is negatively related to it.
A)True
B)False
Answer: False
Q3) Which of the following statements is not true about high-context cultures?
A) maintaining harmony is important
B) offering personal opinions is valued
C) offenses are to be avoided
D) environmental cues are important
Answer: B
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Page 4
Chapter 3: Communication and the Self
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) When we evaluate our own merits with respect to certain reference groups, we are engaging in a process known as:
A) self-esteem maintenance
B) social comparison
C) the looking-glass self
D) impression formation
Answer: B
Q2) According to social penetration theory, the _______ dimension concerns the number of topics disclosed whereas the _______ dimension concerns the level of detail in topics disclosed.
A) breadth, depth
B) depth, breadth
C) range, penetration
D) penetration, range
Answer: A
Q3) Scientific studies have confirmed that girls have lower self-esteem than boys.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Interpersonal Perception
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Which of the following processes is at work when we are able to recall only information that confirms our existing stereotypes?
A) stereotype recall bias
B) selective perception
C) selective memory bias
D) self-serving recall bias
Q2) Perceptual ability is influenced by social and occupational roles.
A)True
B)False
Q3) Identify and describe the three types of attribution errors discussed in your textbook. Which do you think is most common? Why? Which do you think is potentially the most damaging to relationships? Why? Do relationship type or context factor into those decisions? Finally, suggest one way that someone could overcome each of those attribution errors.
Q4) Using concrete examples, articulate and explain how perceptual accuracy can be influenced by social and occupational roles.
Q5) The stages of perception happen in a very ordered and linear fashion. A)True
B)False
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Chapter 5: Language
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48 Flashcards
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Sample Questions
Q1) An I-statement claims ownership of what one is feeling or thinking, whereas a you-statement shifts that responsibility to the other person.
A)True
B)False
Q2) This error occurs when you presume your listeners have information that they don't have:
A) shared opinion error
B) monopolization error
C) shared knowledge error
D) shared perspective error
Q3) Which of the following linguistic features was NOT identified in the textbook as affecting a speaker's credibility?
A) use of clichés
B) a speaker's dialect
C) incorrect diction
D) equivocal statements
Q4) Explain the concept of hate speech. Compare and contrast it with both profanity and slang.
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Page 7
Chapter 6: Nonverbal Communication
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50 Flashcards
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Sample Questions
Q1) When Rachel saw her neighbor Harold in the hallway, he quickly flagged her down and began to speak with her. Throughout their conversation, Harold maintained steady eye contact, spoke very quickly, laughed frequently, and stood closer to Rachel than he usually would. Harold's nonverbal cues indicate that:
A) he was nervous or uncomfortable
B) he was engaging in deception
C) he was excited
D) he was content
Q2) Effectively interpreting nonverbal communication includes all of the following except:
A) sensitivity to others' nonverbal messages
B) trying to decipher the correct meaning of nonverbal behavior
C) looking past cultural differences to understand the meaning
D) asking for clarification when necessary
Q3) Explain the idea that people believe nonverbal cues over verbal cues when the two conflict. Give a concrete example and indicate why we give preference to nonverbal cues.
Q4) Explain the concept of olfactic association. Give 2-3 concrete examples of olfactic associations that you have.
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Chapter 7: Listening
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47 Verified Questions
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Sample Questions
Q1) After a lengthy meeting with the boss and several of his coworkers, Alex asked his friend Jeff if he was concerned about the number of layoffs that his boss said were coming. Jeff looked puzzled for a moment before telling Alex that he wasn't sure when exactly their boss had said to expect layoffs. That exchange reflects which of the following myths of listening?
A) All listeners hear the same thing.
B) Listening is natural and effortless.
C) Hearing is the same as listening.
D) People vividly recall information that they hear.
Q2) Asking follow-up questions to confirm our interpretations of someone else's statements is a strategy for:
A) separating what is said from what isn't said
B) avoiding the vividness effect
C) minimizing the effect of a confirmation bias
D) evaluating the speaker's credibility
Q3) The evaluation stage of listening involves making a value judgment about the merits of what someone else has said.
A)True
B)False
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Page 9
Chapter 8: Social and Personal Relationships
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) People who score highly on this personality trait are more likely than others to experience anger, guilt, anxiety, and depression:
A) extroversion
B) psychoticism
C) neuroticism
D) agreeableness
Q2) Define and give examples of Ekman and Friesen's five display rules.
Q3) Emotional skills training, or "sensitivity training" as it is sometimes called, helps people recognize, understand, and manage emotions in complex social environments like the workplace or the military. Imagine that you are asked to give one of these presentations to your coworkers. Create a short summary of how you would approach this topic and what you would include in your presentation. Using skills you've learned in this chapter, suggest at least two techniques each for helping people recognize, understand, and effectively manage their emotions in the workplace.
Q4) Whereas sadness is an emotion, depression is an illness.
A)True
B)False
Q5) Explain and provide a concrete example of meta-emotion.
Q6) Identify and briefly define each of the five stages of grief.
Page 10
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Chapter 9: Family and Intimate Relationships
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Sample Questions
Q1) Research shows that this is positively related to your job satisfaction:
A) being friends with your co-workers and boss
B) being friends with your customers or clients
C) maintaining personal boundaries at work
D) all of these
Q2) Research indicates that becoming friends with your customers is almost always bad for business.
A)True
B)False
Q3) Friendships and other social relationships often involve this type of rewards:
A) emotional
B) material
C) health
D) all of these
Q4) Work relationships usually involve both a task dimension and a social dimension.
A)True
B)False
Q5) Compare and contrast the concepts of comparison level and comparison level for alternatives, using examples for each.
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Chapter 10: Conflict and Power
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49 Flashcards
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Sample Questions
Q1) All of the following are characteristics of an intimate relationship except:
A) need for deep commitment
B) minimization of interdependence
C) dialectical tensions
D) continuous investment
Q2) Research indicates that most American households are headed by a married couple.
A)True
B)False
Q3) When considering a potential spouse, someone from an individualistic culture such as the United States would likely ask:
A) "What's in it for my family?"
B) "How does my heart feel?"
C) "What will others think?"
D) "Will this marriage last?
Q4) Think about your parents' relationship for a moment. Following Fitzpatrick's couple types, identify which marital schemata represents your parents' communication pattern. Give specific examples that illustrate and justify your classification.
Q5) Identify and define four different types of disconfirming messages.
Q6) Give brief examples of each of Knapp's five stages of relationship termination.
Page 12
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Chapter 11: Interpersonal Deception
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) This form of power derives from the ability to punish:
A) legitimate power
B) expert power
C) referent power
D) coercive power
Q2) This conflict-management strategy involves a high concern for the other party but a low concern for the self:
A) collaborating
B) accommodating
C) avoiding
D) compromising
Q3) When two points of view are in conflict and share no common ground, we say that those positions are:
A) inconceivable
B) dialectically opposed
C) diametrically opposed
D) incommensurate
Q4) Define and give examples of French and Raven's five forms of power.
Q5) Identify and discuss two cultural dimensions that influence how people manage conflict.
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Chapter 12: Emotion
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Research shows that men are more likely than women to lie about this characteristic in an online dating ad:
A) physical attractiveness
B) education level
C) age
D) ethnicity
Q2) It is possible to be deceptive without ever saying a word.
A)True
B)False
Q3) Which of the following forms of deception is an act of dissimulation?
A) exaggeration
B) falsification
C) sarcasm
D) equivocation
Q4) According to research, most people discover that they have been lied to when:
A) the liar confesses
B) a third party reveals the truth
C) circumstantial evidence incriminates the liar
D) they investigate the evidence for themselves
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