Hospitality Design and Development
Solved Exam Questions
Course Introduction
Hospitality Design and Development explores the principles and practices involved in creating functional, aesthetically pleasing, and sustainable spaces within the hospitality industry. This course examines the entire development process, from conceptualization to completion, including site selection, market analysis, space planning, architecture, interior design, and branding. Students learn about current trends in hospitality environments such as hotels, resorts, restaurants, and mixed-use spaces, with an emphasis on user experience, operational efficiency, environmental responsibility, and alignment with brand identity. Case studies and real-world projects provide insight into collaboration with stakeholders, regulatory requirements, and the integration of technology in modern hospitality settings.
Recommended Textbook
Hospitality Facilities Management and Design with Answer Sheet AHLEI
Available Study Resources on Quizplus
12 Chapters
116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/study-set/420 Page 2
4th Edition by David M. Stipanuk
Chapter 1: The Role, Cost, and Management of Hospitality
Source URL: https://quizplus.com/quiz/7376
Sample Questions
Q1) The two primary facility-related operating expenses for a hospitality business are:
A)land and insura
B)financing fees and professional fee
C)accounting services and legal services.
D)property operation and maintenance (POM) and utilitie.
Answer: D
Q2) Which of the following expense items is not covered by replacement reserve funds?
A)FF&E
B)building expansion
C)building repair
D)emergency services
Answer: B
Q3) The major element of the utilities expenditure is:
A)fuel (gas, oil, propane).
B)electricity.
C)steam.
D)water and wastewater.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Hospitality Facilites Management Tools,
Techniques, and Trends
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7377
Sample Questions
Q1) Material safety data sheets (MSDSs):
A)inform employees about potentially hazardous materials used in the workplace and explain how to work with these materials.
B)do not tell employees any procedures to follow in case of an accident.
C)are written and supplied to hospitality organizations by the U.S.government.
D)explain where in the hospitality facility an employee can find training manuals and videotapes that show how equipment can be repaired safely.
Answer: A
Q2) Facilities benchmarking for establishing goals for quality is based on:
A)statistical analysis.
B)quality milestones
C)comparisons.
D)quality circles.
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Environmental and Sustainability Management
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7378
Sample Questions
Q1) Capturing heat from exhaust air and using it to pre-heat the building's incoming air is an example of:
A)waste transformation.
B)recovery and reuse.
C)cogeneration.
D)variable-volume air handling.
Answer: B
Q2) Global supplies of fresh water are limited-they represent less than __________ percent of the total water on the earth.
A)thirty
B)twenty
C)ten
D)one
Answer: D
Q3) What are the Three P's?
A)pulping, planting, producing
B)planning, partnerships, permission
C)permits, packaging, pollution
D)people, planet, profit
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Safety and Secuiryt Systems
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7379
Sample Questions
Q1) Which of the following statements about key control is false?
A)The room number should be clearly printed on the key that opens the door to a guestroom.
B)Mechanical locks should be replaced when a number of keys are missing.
C)Housekeepers should keep keys on their person, not on their carts.
D)Keys needed by employees during a work shift should be signed out at the start of the shift and returned at the end.
Q2) Key to the success of a risk management program is:
A)a computerized safety management system (CSMS).
B)a centralized fire control system.
C)a dedicated, in-house safety and security department.
D)support and involvement of top management.
Q3) Which of the following is not a fire detection device?
A)heat detector
B)sprinkler activation detector
C)smoke damper detector
D)smoke detector
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Water and Wasterwater Systems
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7380
Sample Questions
Q1) On average, purchase costs account for about __________ percent of water costs; disposal costs account for the remaining __________ percent.
A)90; 10
B)75; 25
C)50; 50
D)20; 80
Q2) The device that submeters water used for cooling towers, irrigation, and swimming pools, so that this water can be deducted from the property's water disposal (sewer) bill, is known as a:
A)backflow preventer.
B)deduct meter.
C)water separator.
D)water trap.
Q3) Which of the following systems is generally the most expensive option for heating water?
A)oil
B)natural gas
C)steam
D)electric resistance
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Electrical Systems
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7381
Sample Questions
Q1) When electrical maintenance is performed, lockout/tagout procedures:
A)lock out of service those circuits to be worked on so that no one can accidentally energize the circuits.
B)need not be followed in the United States.
C)ensure that no unauthorized persons enter the room where the maintenance work is being done.
D)are used to block access to electrical panels in transformer rooms.
Q2) Items that are usually required by law or code to be connected to a hospitality business's emergency power system are:
A)computer systems.
B)fire pumps.
C)public safety communications systems.
D)b and c
Q3) Which of the following is a source of electrical power supply problems for hotels?
A)natural phenomena, such as lightning
B)normal utility maintenance operations
C)faulty electrical systems in neighboring businesses
D)all of the above
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Heating, Ventilating, and Air Conditioning Systems
Available Study Resources on Quizplus for this Chatper
8 Verified Questions
8 Flashcards
Source URL: https://quizplus.com/quiz/7382
Sample Questions
Q1) Convection heat loss reduces body temperature by way of:
A)transferring heat from the body toward colder surfaces.
B)transferring heat by moving cooler air over the body.
C)perspiration transforming into a vapor.
D)lowering humidity level.
Q2) The basic job of a thermostat is to:
A)regulate the flow of fuel to an HVAC unit.
B)signal to maintenance personnel when an HVAC unit is in need of maintenance or repair.
C)regulate the flow of intake air to an HVAC unit.
D)sense the temperature of the air at the thermostat and signal an HVAC unit to either turn on or turn off.
Q3) The centralized HVAC system offering the greatest room temperature flexibility is the:
A)two-pipe system.
B)three-pipe system.
C)four-pipe system.
D)universal system.
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Lighting Systems
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7383
Sample Questions
Q1) "Strike time" refers to:
A)a lamp's tendency to decrease its light output over time.
B)a property's predetermined schedule for group relamping.
C)the time required for a lamp to reach full output from a cold start.
D)the expected operating lifetime of a lamp.
Q2) Sarah is considering buying a luminaire with a visual comfort probability (VCP) rating of 90.What does this tell her about the luminaire?
A)Most people would not find this luminaire objectionable due to glare.
B)This luminaire provides a color rendition that is 90 percent "true."
C)This luminaire is guaranteed to last 9,000 hours before burning out.
D)This luminaire provides a color temperature in the "warm" range.
Q3) Illumination is typically measured in:
A)coefficients of illumination.
B)CCTs.
C)footcandles or lumens.
D)CRIs.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Laundry Systems
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7384
Sample Questions
Q1) Regarding an on-premises laundry, the engineering department is responsible for:
A)maintaining laundry equipment.
B)staffing the laundry.
C)keeping the laundry's utility costs within budget.
D)a and c
Q2) Which of the following statements about designing an on-premises laundry is true?
A)An on-premises laundry should be located as close to hotel guestrooms as possible.
B)An on-premises laundry should not be located in an area or room with an outside wall.
C)A cement floor with easily cleanable drains is ideal for an on-premises laundry.
D)All of the above.
Q3) "Water hammer" occurs when:
A)water flowing rapidly through a pipe is abruptly stopped.
B)calcium and other substances in water clog a pipe.
C)water is incorrectly treated by the water softener.
D)water in hot water heaters is brought to high temperatures too quickly.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Building Structure, Finishes, and Site
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7385
Sample Questions
Q1) Joints in concrete are used to:
A)reinforce the concrete.
B)control the location of cracks.
C)eliminate cracking, spalling, and scaling.
D)absorb longitudinal load stress.
Q2) The purpose of a storm water drainage system is to:
A)carry rain water away from the property.
B)protect the property in case the local community's sanitary sewer system fails, by providing a place for the sewage to go.
C)protect the property from underground springs.
D)do all of the above.
Q3) When a concrete slab develops hairline cracks that form a map-like pattern on the slab's surface, the slab is experiencing a condition called:
A)spalling.
B)leaching.
C)crazing.
D)scaling.
To view all questions and flashcards with answers, click on the resource link above.
12
Chapter 11: Lodging Planning and Design
Available Study Resources on Quizplus for this Chatper
8 Verified Questions
8 Flashcards
Source URL: https://quizplus.com/quiz/7386
Sample Questions
Q1) A hotel's front office should always be located:
A)adjacent to the front desk.
B)near the sales office.
C)on the ground floor.
D)on the penthouse floor.
Q2) The most efficient guestroom floor configuration in terms of saleable gross floor area is:
A)tower.
B)double-loaded slab.
C)single-loaded slab.
D)atrium.
Q3) The largest back-of-the-house area in most hotels and the one requiring the most design attention is:
A)administrative office group.
B)the maintenance department.
C)the kitchen and food production area.
D)receiving and storage.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Renovation and Capital Projects
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7387
Sample Questions
Q1) Which of the following estimating methods is the most accurate?
A)unit-price estimate
B)systems estimate
C)order-of-magnitude estimate
D)occupancy-based estimate
Q2) The property's renovation manager should clarify the contractor's responsibilities for cleaning up areas of the hotel where construction work was done before signing the:
A)Certificate of Occupancy.
B)construction contract.
C)Certificate of Substantial Completion.
D)contractor's clean-up waiver.
Q3) Major renovations are usually done on a __________ cycle.
A)3-year
B)6-year
C)12- to 15-year
D)40- to 50-year
To view all questions and flashcards with answers, click on the resource link above.
14