Global Supply Chain Management
Final Exam
Course Introduction
Global Supply Chain Management explores the complex network of activities involved in designing, planning, operating, and optimizing global supply chains. The course examines the strategies and processes companies use to source materials, manufacture products, and distribute goods and services across international borders. Emphasis is placed on key topics such as logistics, procurement, risk management, technology integration, sustainability, and the impact of global trade regulations. Through case studies and real-world applications, students gain practical tools and analytical skills necessary to navigate the dynamic, interconnected landscape of modern global supply chains.
Recommended Textbook
Operations and Supply Chain Management The Core 3rd Edition by F. Robert Jacobs
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14 Chapters
1161 Verified Questions
1161 Flashcards
Source URL: https://quizplus.com/study-set/3102
Page 2
Chapter 1: Operations and Supply Chain Management
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/61461
Sample Questions
Q1) Processes that are used to transform resources into products are called ________________.
Answer: Operations
Explanation: Operations refers to manufacturing and service processes that are used to transform the resources employed by a firm into products desired by customers.
Q2) "Business Analytics" involves the analysis of data through a unique combination of linear programming,game theory and queuing theory to better solve business problems.
A)True
B)False
Answer: False
Q3) Lean manufacturing refers to just in time production coupled with total quality control.
A)True
B)False
Answer: True
Q4) The ability to maintain balance in a system is referred to as _______________.
Answer: Sustainability
Explanation: Sustainability is the ability to maintain balance in a system.
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Chapter 2: Strategy and Sustainability
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) Activity-system maps show how a company's strategy is delivered through a set of tailored activities.
A)True
B)False
Answer: True
Q2) Infrastructure decisions within operations strategy include the selection of the logic associated with the planning and control systems
A)True
B)False
Answer: True
Q3) The job of operations and supply chain strategy is to deliver the most feature-rich,highest quality product at the lowest price within specified parameters of delivery time and customization.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Forecasting
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Which of the following is the portion of observations you would expect to see lying within a plus or minus 3 MAD range?
A) 57.05 percent
B) 88.95 percent
C) 98.36 percent
D) 99.85 percent
E) 100 percent
Answer: C
Q2) Which of the following is not one of the basic types of forecasting?
A) Qualitative
B) Time series analysis
C) Causal relationships
D) Simulation
E) Force field analysis
Answer: E
Q3) For every forecasting problem there is one best forecasting technique.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Strategic Capacity Management
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64 Verified Questions
64 Flashcards
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Sample Questions
Q1) If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual output during an hour is 300 units,which of the following is the capacity cushion?
A) 25 percent
B) 100 units per hour
C) 75 percent
D) 125 percent
E) 133 percent
Q2) If the actual output of a piece of equipment during an hour is 500 units and it's best operating level is at a rate of 400 units per hour,which of the following is the capacity utilization rate?
A) 0.75
B) 1.00
C) 1.25
D) 1.33
E) 100
Q3) Sharing capacity is a common source of external capacity.
A)True
B)False
Q4) What is a capacity cushion and why would a firm have one?
Page 6
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Chapter 5: Projects
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77 Verified Questions
77 Flashcards
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Sample Questions
Q1) A matrix project structure is often referred to as a "skunkworks."
A)True
B)False
Q2) A matrix project attempts to blend properties of functional and pure project structures.
A)True
B)False
Q3) Derivative projects are those which address incremental changes to products or processes.
A)True
B)False
Q4) The fact that organizations are flattening is one of the reasons that project management is important.
A)True
B)False
Q5) An event unit package is a subdivision of a project.
A)True
B)False
Q6) Describe how CPM handles the trade-offs between time and cost in the scheduling of a project.
Page 7
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Chapter 6: Manufacturing and Service Processes
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73 Verified Questions
73 Flashcards
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Sample Questions
Q1) A project layout is characterized by a relatively low number of production units in comparison with process and product layout formats.
A)True
B)False
Q2) Which of the following basic types of process structures is one which equipment or work processes are arranged according to the progressive steps by which the product is made?
A) Project
B) Workcenter
C) Manufacturing cell
D) Assembly line
E) Continuous process
Q3) Using the assembly-line balancing procedure,which of the following is the theoretical minimum number of workstations if the task times for the six tasks that make up the job are 7,4,7,5,3 and 6 minutes,and the cycle time is 8 minutes?
Q4) Little's law can be thought of as a relationship between units and time.
A)True
B)False
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Chapter 7: Service Processes
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) A department of 25 machines is kept running by three operators who respond to randomly occurring equipment problems.When an operator is absent,the amount of production being lost by machines waiting for service increases.The analyst can use queuing theory analysis to determine whether to pay overtime to an operator from a different shift or not.
A)True
B)False
Q2) Which of the following are alternative possible service encounters included in the Service-System Design Matrix?
A) Mail contact
B) Warranty
C) Sales call
D) Field service
E) None of the above
Q3) The customer arrivals in a queuing system come almost exclusively from infinite populations.
A)True
B)False
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Chapter 8: Sales and Operations Planning
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Using the cut-and-try method for aggregate operations planning we can determine the production requirement in units of product.If the beginning inventory is 400 units,the demand forecast is 900 units,and the required safety stock is 10% of the demand forecast,what is the production requirement?
Q2) The sales and operations planning process is made up of a variety of analytical techniques which interact to produce short and intermediate term goals.
A)True
B)False
Q3) Using the cut-and-try method for aggregate operations planning we can determine the production requirement in units of product.If the beginning inventory is 100 units,the demand forecast is 1,200,and the necessary safety stock is 20% of the demand forecast,which of the following is the production requirement?
A) 1,200
B) 1,300
C) 1,340
D) 1,500
E) 1,540
Q4) Describe the aggregate sales and operations planning process.
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Chapter 9: Material Requirements Planning
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) The three main inputs to an MRP system are the bill of materials,the master schedule and the inventory records file.
A)True
B)False
Q2) In a typical inventory status record which of the following would you not expect to see?
A) Scrap allowance
B) Order quantity
C) Gross requirements
D) Planned-order releases
E) Lost items
Q3) Which of the following is one of the main purposes of a MRP system?
A) Educate personnel in basic work rules
B) To determine the amount of materials needed to produce each end item.
C) Stimulate the work force
D) Decrease labor requirements
E) Increase inventory accuracy
Q4) Lot-for-lot (L4L)is the most common lot sizing technique. A)True B)False
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Chapter 10: Quality Management and Six Sigma
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149 Verified Questions
149 Flashcards
Source URL: https://quizplus.com/quiz/181524
Sample Questions
Q1) A quality guru named Philip Crosby defined quality as fitness for use.
A)True
B)False
Q2) Which of the following is a dimension of design quality?
A) Aesthetics
B) Price
C) Quality at the source
D) Distribution
E) Leadership
Q3) AQL stands for accepting questionable lots in production quality management.
A)True
B)False
Q4) The value for "z" used in quality control charts is based on the degree of confidence you want to have in the resulting UCL and LCL values.
A)True
B)False
Q5) What does it mean when we say that a process is capable?
Q6) Design of Experiments (DOE)is sometimes referred to as multivariate testing.
A)True
B)False
Page 12
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Chapter 11: Inventory Management
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Fixed-order quantity inventory models are "time triggered."
A)True
B)False
Q2) When material is ordered from a vendor,which of the following is not a reason for delays in the order arriving on time?
A) Normal variation in shipping time
B) A shortage of material at the vendor's plant causing backlogs
C) An unexpected strike at the vendor's plant
D) A lost order
E) Redundant ordering systems
Q3) One of the drivers of the direct-to-store (direct distribution)approach is the increase in global sourcing.
A)True
B)False
Q4) One of the drivers of the direct-to-store (direct distribution)approach is the upstream migration of value-added logistics services.
A)True
B)False
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Chapter 12: Lean Supply Chains
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73 Verified Questions
73 Flashcards
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Sample Questions
Q1) Which of the following are elements that address elimination of waste under lean production?
A) Production ahead of demand
B) Group plant loading technology
C) Kanban production control system
D) Minimized run times
E) Full capacity utilization
Q2) In the textbook the expression "quality at the source" means that we need to purchase the best quality a supplier or vendor can provide.
A)True
B)False
Q3) Using the formula in the textbook the only parameters we need to determine the number of Kanban card sets is the average number of units demanded over some time period,the container size,and the safety stock.
A)True
B)False
Q4) Lean production requires a "push & pull" system of inventory replenishment.
A)True
B)False
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Chapter 13: Global Sourcing and Procurement
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78 Verified Questions
78 Flashcards
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Sample Questions
Q1) If the average aggregate inventory value is $4,000 and the cost of goods sold is $104,000,what is the weeks of supply? _______________________
Q2) Name the two measures of sourcing efficiency. 1 _______________________ 2 _______________________
Q3) The six-step process for green sourcing does not include which of the following?
A) Assess the opportunity
B) Assess the supply base
C) Confer with environmental groups
D) Engage sourcing agents
E) Institutionalize the sourcing strategy
Q4) When a customer allows their supplier to manage an item or group of items for them it is called ________________________
Q5) In Hau Lee's uncertainty framework to classify supply chains,which supply chain process should be used for innovative products with low supply uncertainty.______________________________________
Q6) An important opportunity in green sourcing is waste reduction opportunities.
A)True
B)False
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Chapter 14: Location, Logistics, and Distribution
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61 Verified Questions
61 Flashcards
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Sample Questions
Q1) An important issue in facility location analysis is business climate.An unfavorable business climate could be indicated by which of the following?
A) Similar-sized businesses nearby
B) The willingness of local politicians to provide favorable treatment for a consideration
C) The presence of other foreign companies in the case of international locations
D) The local presence of companies in the same industry
E) An established educational institution nearby
Q2) Facility location analysis considers the competitive imperative to be close to customers as to timeliness of deliveries.
A)True
B)False
Q3) Issues of product mix and capacity are strongly interconnected to the facility location decision.
A)True
B)False
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