Facility Maintenance and Operations Test Preparation
Course Introduction
Facility Maintenance and Operations explores the essential principles and practices required to effectively manage and maintain buildings and infrastructure. The course covers topics such as preventive and corrective maintenance strategies, energy management, safety regulations, and the use of technology in facility management. Students will learn about the lifecycle of facility assets, budgeting for maintenance operations, and methods for ensuring compliance with environmental and safety standards. Emphasis is placed on practical solutions, efficiency improvements, and the integration of sustainable practices in both public and private facilities.
Recommended Textbook
Hospitality Facilities Management and Design with Answer Sheet AHLEI 4th Edition by David M.
Available Study Resources on Quizplus
12 Chapters
116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/study-set/420 Page 2
Stipanuk
Chapter 1: The Role, Cost, and Management of Hospitality
Source URL: https://quizplus.com/quiz/7376
Sample Questions
Q1) Functions for which the facilities manager has responsibility include all but which of the following?
A)contractual and regulatory compliance
B)parts inventory and control
C)emergency planning and response
D)housekeeping services
Answer: D
Q2) Which of the following elements is not a way by which a hospitality facility creates a visible, marketable identity for its products?
A)the style of signage
B)the maintenance of back-of-house areas
C)a distinctive color scheme used in interior or exterior design
D)the characteristic appearance of the building itself
Answer: B
Q3) The major element of the utilities expenditure is:
A)fuel (gas, oil, propane).
B)electricity.
C)steam.
D)water and wastewater.
Answer: B
To
Chapter 2: Hospitality Facilites Management Tools,
Techniques, and Trends
Source URL: https://quizplus.com/quiz/7377
Sample Questions
Q1) Facilities benchmarking for establishing goals for quality is based on:
A)statistical analysis.
B)quality milestones
C)comparisons.
D)quality circles.
Answer: C
Q2) All of the following provisions are normally included in a maintenance contract except:
A)a schedule of frequency of work and specific duties.
B)a cancellation clause.
C)specific fees for the work to be done.
D)automatic renewal.
Answer: D
Q3) A form used for all major pieces of equipment to record important maintenance information is called a:
A)material safety data sheet.
B)room data card.
C)rooms checklist.
D)equipment data card.
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Environmental and Sustainability Management
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7378
Sample Questions
Q1) Why would a hospitality facility owner seek ISO 14000 certification?
A)It is required by law in most countries.
B)It is an international standard of environmental achievement that many customers look for.
C)The hospitality industry requires it.
D)Without it, environmentalists would likely create negative publicity by picketing the facility.
Answer: B
Q2) Capturing heat from exhaust air and using it to pre-heat the building's incoming air is an example of:
A)waste transformation.
B)recovery and reuse.
C)cogeneration.
D)variable-volume air handling.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Safety and Secuiryt Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7379
Sample Questions
Q1) Guest-use water temperatures should be set no higher than __________ at the source.
A)100° F (38° C)
B)120° F (49° C)
C)160° F (71° C)
D)200° F (93° C)
Q2) Which of the following statements about electronic lock systems is false?
A)The central computer for an electronic locking system maintains records of keys issued.
B)Locks are essentially "rotated" automatically for each new room occupant.
C)The keys used in electronic locks cost much more than the keys used for mechanical locks.
D)Electronic locks have greatly improved guestroom security.
Q3) Fire safety at a hospitality property is:
A)best left to professional firefighters.
B)the responsibility of everyone at the property.
C)solely the responsibility of the maintenance department.
D)solely the responsibility of the property's top management.
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Chapter 5: Water and Wasterwater Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7380
Sample Questions
Q1) The balance between acidity and alkalinity in a swimming pool is established by using a test kit to measure the: A)pH of the water.
B)algae content of the water.
C)amount of leaching from the pool's plaster/tile walls.
D)amount of sunlight that reaches the bottom of the pool.
Q2) A restaurant's storm sewer system disposes of: A)rainwater.
B)waste water from the restaurant itself.
C)gray water.
D)a and c
Q3) Water-filled sections of pipe within a building's wastewater system that keep sewer gases and odors from entering the building are called: A)risers.
B)gas-flow preventers.
C)sanitary pipes. D)traps.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Electrical Systems
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10 Flashcards
Source URL: https://quizplus.com/quiz/7381
Sample Questions
Q1) In an electrical system, "phases" refers to:
A)the rate at which an alternating-current power supply alternates the direction of the current flow.
B)the number of energized or "hot" wires in the electrical supply.
C)how often the system experiences momentary voltage sags and surges.
D)how electricity is metered.
Q2) Which of the following statements is a good rule for taking care of equipment that uses electricity?
A)You should store electrical equipment in damp or wet locations.
B)Overloading electrical equipment at least once during its use cycle helps the equipment operate at peak performance.
C)You should unplug electrical equipment by gripping the cord, not the plug.
D)Electrical equipment should be kept clean.
Q3) A measure of the electrical potential provided by an electric utility (often compared with water pressure in a water system) is termed:
A)voltage.
B)frequency.
C)amperes.
D)none of the above.
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Page 8
Chapter 7: Heating, Ventilating, and Air Conditioning Systems
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8 Verified Questions
8 Flashcards
Source URL: https://quizplus.com/quiz/7382
Sample Questions
Q1) The concept known as thermal storage conserves energy by:
A)using stored ice and cold water for cooling during periods of high energy cost.
B)converting daytime heat and light to electricity through solar panels.
C)closing a section of a hotel and supplying conditioned air only to occupied areas.
D)shutting down the HVAC system during nighttime hours.
Q2) The energy efficiency ratio (EER) of cooling equipment can be calculated by:
A)adding the amount of cooling achieved (Btu/hr) to the amount of energy used (watts drawn by the unit) to operate the system.
B)multiplying the amount of cooling achieved by the amount of energy used.
C)subtracting the amount of cooling achieved from the amount of energy used.
D)dividing the amount of cooling achieved by the amount of energy used.
Q3) Water is cooled in a cooling tower by a process of:
A)condensation.
B)evaporation.
C)compression.
D)osmosis.
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Page 9
Chapter 8: Lighting Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7383
Sample Questions
Q1) "Strike time" refers to:
A)a lamp's tendency to decrease its light output over time.
B)a property's predetermined schedule for group relamping.
C)the time required for a lamp to reach full output from a cold start.
D)the expected operating lifetime of a lamp.
Q2) What is the most common type of electric discharge lamp?
A)mercury vapor
B)fluorescent
C)metal halide
D)high-pressure sodium
Q3) Sarah is considering buying a luminaire with a visual comfort probability (VCP) rating of 90.What does this tell her about the luminaire?
A)Most people would not find this luminaire objectionable due to glare.
B)This luminaire provides a color rendition that is 90 percent "true."
C)This luminaire is guaranteed to last 9,000 hours before burning out.
D)This luminaire provides a color temperature in the "warm" range.
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Chapter 9: Laundry Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7384
Sample Questions
Q1) "Water hammer" occurs when:
A)water flowing rapidly through a pipe is abruptly stopped.
B)calcium and other substances in water clog a pipe.
C)water is incorrectly treated by the water softener.
D)water in hot water heaters is brought to high temperatures too quickly.
Q2) A cool-down cycle:
A)helps prevent laundry from wrinkling.
B)keeps tunnel washers from overheating.
C)can be a feature of both washer-extractors and dryers.
D)a and c
Q3) Which of the following statements about designing an on-premises laundry is true?
A)An on-premises laundry should be located as close to hotel guestrooms as possible.
B)An on-premises laundry should not be located in an area or room with an outside wall.
C)A cement floor with easily cleanable drains is ideal for an on-premises laundry.
D)All of the above.
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11
Chapter 10: Building Structure, Finishes, and Site
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7385
Sample Questions
Q1) Joints in concrete are used to:
A)reinforce the concrete.
B)control the location of cracks.
C)eliminate cracking, spalling, and scaling.
D)absorb longitudinal load stress.
Q2) The purpose of a storm water drainage system is to:
A)carry rain water away from the property.
B)protect the property in case the local community's sanitary sewer system fails, by providing a place for the sewage to go.
C)protect the property from underground springs.
D)do all of the above.
Q3) Which of the following is not true about a hydraulic elevator system?
A)The car is mounted on a giant piston.
B)Counterweights help the elevator move up and down.
C)Oil pumped into a cylinder raises the elevator.
D)It can only be used in a building of six stories or less.
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Chapter 11: Lodging Planning and Design
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8 Verified Questions
8 Flashcards
Source URL: https://quizplus.com/quiz/7386
Sample Questions
Q1) The most efficient guestroom floor configuration in terms of saleable gross floor area is:
A)tower.
B)double-loaded slab.
C)single-loaded slab.
D)atrium.
Q2) The process for developing a new hotel typically takes approximately:
A)six to twelve months.
B)one to two years.
C)three to four years.
D)five to seven years.
Q3) The first design phase of a hotel construction project is called:
A)schematic design.
B)feasibility assessment.
C)engineering design.
D)conceptual design.
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Chapter 12: Renovation and Capital Projects
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7387
Sample Questions
Q1) Which of the following places the four phases of the design process in the proper order (from phase 1 to phase 4)?
A)construction documents, conceptual design, design development, schematic design
B)conceptual design, schematic design, design development, construction documents
C)design development, conceptual design, schematic design, construction documents
D)schematic design, conceptual design, construction documents, design development
Q2) Why is it a good idea to hire design professionals for all but the very smallest renovation projects?
A)Designers know about the most current construction materials and technology.
B)Designers can provide the documents needed by local building officials.
C)Designers can make sure the renovation meets building code requirements.
D)All of the above.
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