Enterprise Systems
Test Bank
Course Introduction
Enterprise Systems explores the design, implementation, and management of large-scale information systems that support core organizational processes and business functions. The course examines enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) systems, focusing on their integration and role in driving operational efficiency and strategic decision-making. Topics include system architectures, business process reengineering, project management, and challenges related to system selection, customization, and change management. Students will also analyze contemporary trends and case studies to understand the impact of enterprise systems on business agility and competitiveness.
Recommended Textbook
Business Driven Information Systems 3rd Australian Edition
Available Study Resources on Quizplus
11 Chapters
840 Verified Questions
840 Flashcards
Source URL: https://quizplus.com/study-set/2584
Page 2
Chapter 1: Information Systems Are Business
Available Study Resources on Quizplus for this Chatper
72 Verified Questions
72 Flashcards
Source URL: https://quizplus.com/quiz/51447
Sample Questions
Q1) With the Five Forces Model,companies should watch the forces in the market.If the forces are strong,competition generally increases;and,if the forces are weak,competition typically decreases.
A)True
B)False
Answer: True
Q2) When analysing Porter's three generic strategies for entering a market,if you have a focused strategy what market should you target?
A)A niche market.
B)A broad market.
C)Neither niche nor broad markets.
D)Both niche and broad markets.
Answer: A
Q3) Competitive intelligence is information collected from multiple sources such as suppliers,customers,competitors,partners and industries that analyses patterns,trends and relationships for strategic decision making.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Our Connected World
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/51446
Sample Questions
Q1) Open ID refers to the provision of an online ___________ that can be easily carried to a variety of devices (mobile phones,PCs),allowing for easy authentication across different websites.
Answer: identity
Q2) What is the system that consists of non-proprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system?
A)Management system
B)Reputation system
C)Knowledge system
D)Open system
Answer: D
Q3) Network operators believe that they are like _____________ and they cannot be expected to police what users say.
A)servants
B)transporters
C)the post office
D)pipelines
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: E-Business Mobile Business
Available Study Resources on Quizplus for this Chatper
70 Verified Questions
70 Flashcards
Source URL: https://quizplus.com/quiz/51445
Sample Questions
Q1) Radio-frequency identification (RFID) uses electronic tags that permit the tracking of assets from cattle to container shipments.
A)True
B)False
Answer: True
Q2) Wireless technologies have the ability to centralise critical information and eliminate redundant processes.
A)True
B)False
Answer: True
Q3) A financial cybermediary is an internet-based company that facilitates ___________ over the Internet.
Answer: payments
Q4) Wireless applications can collect billing data,monitor operating conditions,gather scientific measurements and relay requests for service from locations that are too dangerous,difficult or costly to access by other means.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Decisions and Processes
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/51444
Sample Questions
Q1) Effectiveness MIS metrics include throughput,transaction speed and system availability.
A)True
B)False
Q2) Loan processing is a customer-facing business process.
A)True
B)False
Q3) Business-facing processes or back-office processes are invisible to the external customer but essential to the effective management and operation of the business.
A)True
B)False
Q4) BPM systems include advanced features such as enhanced process modelling,simulation,execution and monitoring,providing a high level of flexibility,while reducing costs.
A)True
B)False
Q5) Differentiate among streamlining,bottlenecks,and redundancy.
Q6) Explain the value of business processes for a company,and differentiate between customer-facing and business-facing process.
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Essentials of Information Systems
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/51443
Sample Questions
Q1) What spans a large geographic area such as a state,province or country?
A)Local area network
B)Wide area network
C)Metropolitan area network
D)Peer-to-peer network
Q2) What detects the presence or absence of a mark in a predetermined place (popular for multiple-choice exams)?
A)Magnetic ink character reader
B)Optical-character recognition
C)Optical-mark recognition
D)Point-of-sale
Q3) Complex instruction set computer chips limits the number of instructions the CPU can execute to increase processing speed.
A)True
B)False
Q4) Ethernet is a:
A)LAN
B)WAN
C)MAN
D)None of the above
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Systems Development and Project Management
Available Study Resources on Quizplus for this Chatper
77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/51442
Sample Questions
Q1) What is a business requirement?
A)The non-specific business requests the system must meet to be successful
B)The specific business requests the system must meet to be successful
C)The non-specific methodology the system must meet to be successful
D)The specific methodology the system must meet to be successful
Q2) The _________ phase involves placing the system into production so users can begin to perform actual business operations with the system.
Q3) What is project scope?
A)Quantifiable criteria that must be met for the project to be considered a success
B)Products, services, or processes that are not specifically a part of the project
C)Any measurable, tangible, verifiable outcome, result or item that is produced to complete a project or part of a project
D)Defines the work that must be completed to deliver a product with the specified features and functions
Q4) Explain the business benefits associated with successful software development.
Q5) Time,cost and ___________ are the three primary variables in any project.
Q6) Summarise the different software development methodologies.
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Enterprise Architecture and Security
Available Study Resources on Quizplus for this Chatper
73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/51441
Sample Questions
Q1) Which of the following is a benefit of a solid enterprise architecture?
A)Reduces costs
B)Improves productivity
C)Optimises business operations
D)All the answers are correct
Q2) e-Waste is discarded electronics and is growing with increased innovation,for example,a business computer has a life expectancy of only two to four years and a mobile phone less than two years.
A)True
B)False
Q3) What do information security policies identify?
A)Imminent threats to the organisation
B)The best information security options
C)Rules required to maintain information security
D)All the answers are correct
Q4) Enterprise architecture is __________ and ___________.
A)dynamic, static
B)dynamic, continually changing
C)a client, a server
D)hardware, software
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Data and Business Intelligence
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/51440
Sample Questions
Q1) Which of the following is true in regards to the elimination of redundant data?
A)Uses additional hard disk space
B)Makes performing information updates harder
C)Improves information quality
D)All the answers are correct
Q2) Redundancy is the duplication of data,or storing the same data in multiple places.
A)True
B)False
Q3) If a manager identifies numerous data integrity issues he or she should consider the reports generated from that data as invalid and not use them when making decisions.
A)True
B)False
Q4) A foreign key provides details about data.
A)True
B)False
Q5) Explain enterprise application integration.
Q6) Identify The business benefits of a relational database.
Q7) An____________ allows separate systems to communicate directly with each other.
Chapter 9: Enterprise Information Systems: ERP and SCN
Available Study Resources on Quizplus for this Chatper
77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/51439
Sample Questions
Q1) Why do many ERP failures occur?
A)Underestimated planning complexity
B)Underestimated development
C)Underestimated training
D) All of the answers are correct
Q2) Which of the following generates demand forecasts using statistical tools and forecasting techniques?
A)Bullwhip effect
B)Demand planning system
C)Supply chain visibility
D)Supply chain execution system
Q3) Although they are not a solution to correcting weak links in the supply chain,corrective actions taken based on information obtained from ___________ are required to see supply chain improvements.
A)metrics
B)upstream suppliers
C)supplier penalties
D)customer rewards
Q4) Collaborative ___________ planning reduces inventory planning,while improving customer satisfaction.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Enterprise Information Systems: CRM and Collaboration Systems
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/51438
Sample Questions
Q1) Which of the following statements is correct?
A)Groupware is software that supports team interaction and dynamics including calendaring, scheduling and video conferencing
B)Database-based workflow systems store documents in multiple locations and automatically ask the team members to access the document and work on it simultaneously
C)A workflow defines the inputs, outputs and resources required for a business process
D)Workflow software helps automate a range of business tasks and it facilitates the manual routing of the right information to the right people at the right time
Q2) All of the following are advantages of groupware systems except:
A)Facilitating communication (faster, easier, clearer, more persuasive)
B)Enabling telecommuting
C)Increasing travel costs
D)Facilitating group problem solving
Q3) ________ blends audio,video and document-sharing technologies to create virtual meeting rooms where people 'gather' at a website.
Q4) What is groupware and what are its advantages?
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Ethics, Privacy, Social Media and Future Trends
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/51437
Sample Questions
Q1) Which of the following are potential business impacts of large increases in the World's population by 2050?
A)Developed nations are likely to begin to increase immigration limits
B)Global agriculture will be required to supply as much food as has been produced during all of human history to meet human nutritional needs over the next 40 years
C)Developed nations are likely to find that would-be retirees have to remain on the job to stay competitive and continue economic growth
D)All of the answers are correct
Q2) Why should companies give considerable thought to managing their social media?
Q3) Explain the ethical issues in the use of information technology.
Q4) What should the management plan for a company's various social media platforms need to consider for each platform?
A)Who its target audience is
B)Why followers follow
C)The extent to which one platform will be connected to another
D)All of the answers are correct
Q5) ____________refers to the principles and standards that guide our behaviour towards other people.
To view all questions and flashcards with answers, click on the resource link above. Page 13