Engineering Management
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Course Introduction
Engineering Management is an interdisciplinary course that equips students with the essential skills and knowledge to effectively lead and manage engineering projects, people, and organizations. Covering topics such as project management, operations, financial analysis, leadership, decision-making, quality assurance, and innovation, the course bridges the gap between technical expertise and business acumen. Students learn to address real-world challenges by applying management principles in engineering contexts, fostering the ability to oversee teams, allocate resources, and drive organizational success in both technical and managerial roles.
Recommended Textbook
Production and Operations Management 2nd Edition by Martin Starr
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20 Chapters
2240 Verified Questions
2240 Flashcards
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Page 2
Chapter 1: Product Line Planning and the Systems Approach
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Operations management problems are
A)composed of complex subsystems.
B)require interfunctional communication.
C)have patterns that relate the subsystems to the whole system.
D)all of the above
Answer: D
Q2) A Stage _____ company is centered on meeting shipment quotas and providing minimum service when requested.
A)VI
B)III
C)I
D)II
Answer: C
Q3) The input component of the transformation model that applies to the main utility of an airline transportation process would include A)fuel.
B)food.
C)crew.
D)all of the above
Answer: A
Page 3
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Chapter 2: Productivity and Strategic Planning
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Speeding up production cannot compromise quality.
A)True
B)False
Answer: False
Q2) Competitors keep jockeying and leapfrogging each other with the adoption of _____ technologies that _____ reduce productivity.There are various causes for the reduction.
A)new;initially
B)new;never
C)new;always
D)new;seldom
Answer: A
Q3) Everyone has the ability to increase or decrease the organization's productivity.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Demand Creation and Predictive Planning
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) To compete in the global market,companies must deal with different time zones around the world.
A)True
B)False
Answer: True
Q2) When considering a linear regression analysis,the least-squares line minimizes the total variance of the distances of the observed points from the theoretical line.
A)True
B)False
Answer: True
Q3) _____ and _____ are sales that move around the globe in response to currency fluctuations that are increasingly unstable.
A)Inputs;outputs
B)Exports;imports
C)Time;extrapolation
D)Methods;forecasting
Answer: B
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Chapter 4: Understanding Quality: ITS Management and Strategic Importance
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) _____ are the costs of preventing defects,of appraisal,and of failures.
A)Tolerance limits
B)Costs of time
C)Costs of quality
D)Product callbacks
Q2) Six-sigma is defined as an optimal quality point with a loss function to describe deviations from that optimal.
A)True
B)False
Q3) The costs of quality are given by the following equations:
C = 20D + 5000
Cp = 15000-100D
Cf = 50 × e / where:
C is the cost of appraisal, Cp is the cost of prevention,and Cf is the cost of failure.Note that D is the percent defectives and 0 < D < 100.What will be the prevention cost if D = 15 percent?
Q4) What shape do failure probabilities exhibit and why?
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Chapter 5: Process Configuration Strategies
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111 Flashcards
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Sample Questions
Q1) In the systems viewpoint,each process is composed of various subprocesses.
A)True
B)False
Q2) The concept of "inadvertent behavior" is totally unacceptable for proper process management.
A)True
B)False
Q3) _____ produce one product usually without any interruption.With proper design (using economies of scope),these processes can fan out derivative products as part of an uninterrupted stream.
A)Simultaneous processes
B)Continuous processes
C)Logistical systems
D)Economies of scale
Q4) Contingency planning requires first addressing what might be done to avoid damage and disaster before identifying things that might happen.
A)True
B)False
Q5) What are economies of scales? Who developed the theory?
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Chapter 6: Process Analysis and Redesign
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Value analysis comparisons between present and proposed materials are facilitated by using _____ chart analysis.
A)hybrid control
B)production operations
C)flow process
D)added value
Q2) The _____ system for cutting changeover items is based on the recognition that there are setup steps that can be done without shutting the machine down.
A)RM
B)TPM
C)SMED
D)PDM
Q3) An organization chart can be used to compare the present method for a quantity check with a revised method of inspection.
A)True
B)False
Q4) What is the likelihood that a cutting tool will fail during the month?
Q5) Why are job shops generally back-logged?
Q6) Discuss the two ways process redesign can take place.
Page 8
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Chapter 7: Quality Assurance
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Sample Questions
Q1) _____ percent inspection makes sense for products where failure is life threatening.
A)Fifty
B)One hundred
C)Twenty-five
D)Seventy-five
Q2) What are data check sheets and how are they used to improve quality?
Q3) The _____ is based on the process average for percent defectives with upper- and lower-control limits and plotted points of successive sample means.
A)p-chart
B)c-chart
C)x-chart
D)control chart
Q4) _____ provides the greatest number of methods for determining if a process is stable.
A)Chance and assignable cause analysis
B)Pareto analysis
C)Statistical process control (SPC)
D)Statistical quality control (SQC)
Q5) How are cause and effects charts used?
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Chapter 8: Management of Technology Mot
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Computers working together with machines now can perform an array of functions that _____ what humans alone can do in all forms of arts and skills.
A)equal
B)mimic
C)surpass
D)only slightly lag
Q2) Household glass requires the use of much higher levels of technology then automotive glass.
A)True
B)False
Q3) Why is quality testing technology is important?
Q4) The product and packaging should be designed and planned separately.
A)True
B)False
Q5) In general,testing technology is conditional upon a complete comprehension of the process being tested.The ramifications of testing technology apply to only a few applications.
A)True
B)False
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Chapter 9: Teamwork Planning Requires Job Design
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) In time and motion studies,the process support steps are called
A)extraneous elements.
B)basic elements.
C)process analysis.
D)job cycle.
Q2) Good relationships between managers and workers characterize globally successful competitors.
A)True
B)False
Q3) For the _____ approach to work,job design must interact and facilitate teamwork based on focused commonality of strategy.
A)thinking
B)creative
C)systems
D)commitment
Q4) The performance of P/OM systems is not dependent on the participation of people.
A)True
B)False
Q5) How does determining and producing optimal product mixes eliminate waste? How is it calculated?
11
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Chapter 10: Supply Chain Capacity Planning
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Sample Questions
Q1) For services,a bank might compare the _____ number of people the bank teller can process per hour with the _____ number of people the ATM can process per hour.This is a supply chain service capacity comparison.
A)maximum;maximum
B)minimum;minimum C)minimum;maximum D)maximum;minimum
E)all of the above
Q2) As throughput volume gets larger,what factors operate to make the process more efficient?
A)workers learn to do their jobs better
B)it takes less time
C)more work gets turned out in a time period
D)costs decrease
E)all of the above
Q3) When market demand falls below maximum supply capacity,an inventory buildup can be used to help meet that demand if backordering is prohibited.
A)True
B)False
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Page 12
Chapter 11: Facilities Planning: Location and Layout
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) There are four main components of facilities planning and they strongly interact with each other.Which of the following are included?
A)Location of facilities
B)Structure and specific site selection
C)Equipment choice
D)all of the above
Q2) Best location is related to the function of the _____ and the _____ of its products and services.
A)distance traveled;productivity
B)facility;characteristics
C)plant layout;productivity
D)demand system;supply setup
Q3) Services are strongly affected by
A)layout of facility.
B)structure used by facility.
C)location of facility.
D)equipment used at the facility.
E)all of the above and more
Q4) List the six factors that can affect location decision.
Q5) Discuss the centroid location method.
13
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Chapter 12: Materials Management Impacts All Supply
Chain Participants
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) The ABC classification for materials is best described by the _____. A)probability of parts failing in rank order from highest to lowest B)dollar volume of inventory items in rank order from highest to lowest
C)important many and the trivial few D)trivial many versus the even more trivial few
Q2) Quality standards for components and subassemblies do not have to be clearly set by the materials manager for the producer.
A)True
B)False
Q3) The materials management system must be synchronized and coordinated to be A)effective.
B)interlinked.
C)tolerated.
D)computerized.
Q4) Purchasing records provide a history of what has been done in the past. A)True B)False
Q5) Flow shops require continuous supply of specific sets of unchanging materials. A)True B)False
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Chapter 13: Aggregate Planning to Balance Supply and Demand
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Productivity rate and production output rate are not equivalent terms.
A)True
B)False
Q2) The HMMS model addresses five separate issues-including,in practice,how much is it used?
A)True
B)False
Q3) The quality of sequencing decisions is always a consequence of using 1._____,and 2._____,however sequencing skills and knowledge are based on experience with customers' wants and process requirements.
A)AP methods;loading decisions
B)loading decisions;sequencing data
C)loading decisions;AP methods
D)forecasts;AP methods
Q4) _____ are treated in aggregation across a variety of different work facilities and output jobs.
A)Demands and production outputs
B)Demands and forecasts
C)Production inputs and outputs
D)none of the above
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Chapter 14: Inventory Management for Smooth and Continuous Demand Patterns
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114 Flashcards
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Sample Questions
Q1) Which one choice is not part of the seven classes of inventory situations?
A)make or buy decisions
B)order repetition
C)inventory reduction decisions
D)lead-time distributions
Q2) Set-up costs are the cost of labor to do the set-up work for the new production run and the cost of lost production created by facility shut down during changeover.
A)True
B)False
Q3) Inventory management encompasses the widest spectrum of activities related to materials.
A)True
B)False
Q4) Good inventory policy maintains the _____ necessary stock on-hand.
A)maximum
B)minimum
C)both a and b
D)neither a nor b
Q5) What are order point policies?
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Chapter 15: Material Requirements Planning Mrp for
Sporadic Demand Patterns
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Sample Questions
Q1) CRP serves as a precursor of the RCCP process.
A)True
B)False
Q2) In a _____ model the idea is to decrease the number of orders to minimize inventory costs.
A)part-period
B)intermittent flow shop
C)static inventory
D)EOQ
Q3) RCCP uses approximation to determine whether there is sufficient capacity to accomplish objectives.
A)True
B)False
Q4) MRP II _____ reevaluation of the way that work is being done.
A)supports
B)encourages
C)neither supports nor encourages
D)supports and encourages
Q5) What does a multi-level BOM capture?
Page 17
Q6) What are the three inputs to MRP?
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Page 18
Chapter 16: Production Scheduling for Manufacturing and Service Operations
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) What is a sequencing chart and how is it used?
Q2) Define loading.What is the importance of loading?
Q3) The flow shop system is pre-designed to optimize production throughput by using synchronization of the production schedule at all workstations.
A)True
B)False
Q4) S.M.Johnson's algorithm derives the minimum completion times for all "no passing" cases."No passing" means:
A)the order of processing jobs through the first facility must be preserved at the last facility.
B)the order of processing jobs through the first facility must be preserved for the next facility.
C)the order of processing jobs through the first facility must be preserved for all subsequent facilities.
D)none of the above
Q5) What questions are answered by "loading" and "sequencing" respectively?
Q6) What problems are caused by using the LIFO sequencing rule?
Q8) What are heuristics? Page 19
Q7) Define production and operations scheduling.
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Page 20
Chapter 17: Cycle-Time Management Increases
Productivity
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Sample Questions
Q1) Rho (r) is the maximum percent of time that the station is providing service.
A)True
B)False
Q2) Explain a "pull" production system.
Q3) Queuing models describe systems behaviors with different service resource allocations and they provide optimum solutions for output rates and cycle times.
A)True
B)False
Q4) _____ is a transporter,usually a belt,that moves materials between workstations at a fixed rate of speed (station stop-times equal cycle time).
A)Conveyor belt
B)Line-neutral conveyor
C)Paced conveyor
D)Fixed conveyor
E)Line-adjusting belt transporter
Q5) Describe the behavior of a single channel system.
Q6) Project management has a similar interpretation of cycle time as the flow shop.
A)True
B)False
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Chapter 18: Project Management for New Products and Processes
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Sample Questions
Q1) A Gantt project-planning chart is good for any project except those where visualizing the basic structure of the system is required.
A)True
B)False
Q2) Slack (associated with an activity) describes the amount of time that can be treated as a safety buffer for slippage.
A)True
B)False
Q3) Which of the following is the first step required to utilize PERT-type network models?
A)Draw a precedence diagram.
B)Estimate the time to perform each activity.
C)Detail all of the activities.
D)Meet with suppliers.
Q4) When activities are represented as arrows,then the node circles are called: A)events.
B)activities.
C)dummy activities.
D)none of the above
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Chapter 19: Change Management With Faster Project Completions
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Sample Questions
Q1) Design studies to replace workers with faster machines for tedious and repetitive work are part of an organization's _____.
A)vision
B)dissatisfaction
C)practical first steps
D)P/OM's benchmarking
Q2) Benchmarking may be used in many ways.For example,it is helpful to comparing your own personal ability,say in lifting weights,with a friend's ability.You can chart your progress and compare it with your colleague's progress.You can compare your department's performance,with Best Practices in other firms and/or other departments in your own firm.
A)True
B)False
Q3) Change is met by counterchange,and stimulus by response.
A)True
B)False
Q4) Successful companies are becoming global in activities and mind-set.
A)True
B)False
23
Q5) Discuss breakpoint business process redesign.
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Chapter 20: Sustainability Issues: Environment, Ethics, and Security
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Sample Questions
Q1) Maintenance decisions are often flawed because there is _____.
A)a preference for leaving well-enough alone
B)a tendency to believe that what was done in the past remains the best way to do it in the future-Don't rock the boat
C)no funding for testing the "old way" against the "new"
D)all of the above
Q2) In _____ end of life products (used up,or damaged) flow from consumers back to the manufacturer who made that product in the first place.
A)supply chains
B)automatic supply chains
C)forward supply chains
D)reverse supply chains
Q3) Contingencies do not allow the manager to anticipate a range of happenings and events to prepare proactive responses.
A)True
B)False
Q4) What is environmental upgrading?
Q5) What is the role of the CDC in the U.S.?
Q6) What is the role of the FDA?
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