

Employment Relations
Midterm Exam
Course Introduction
Employment Relations explores the dynamics between employers, employees, and the institutions that regulate their interactions. The course covers key topics such as labor law, collective bargaining, workplace conflict, negotiation, employee rights, and the role of unions. Students will examine historical developments, current practices, and emerging trends in employment relations both locally and globally, gaining insights into the challenges and strategies involved in fostering positive and productive work environments. Through case studies and practical examples, the course fosters a comprehensive understanding of the factors that shape employment relationships in contemporary organizations.
Recommended Textbook
The Labor Relations Process 9th Edition by William
Available Study Resources on Quizplus
14 Chapters
564 Verified Questions
564 Flashcards
Source URL: https://quizplus.com/study-set/1049

Page 2
H. Holley

Chapter 1: Union-Management Relationships in Perspective
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20799
Sample Questions
Q1) Mediators, unlike arbitrators, do not have authority to make a final and binding decision concerning labor disputes.
A)True
B)False
Answer: True
Q2) The negotiation of compensation for and number of intervals for bus drivers reflects which technological component?
A) the pace of work
B) equipment used
C) tasks to be performed
D) none of these
E) all of these
Answer: A
Q3) Negotiation of the labor agreement occurs during the second phase of the labor relations process.
A)True
B)False
Answer: True
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Chapter 2: Evolution of Labor Management Relationships
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20800
Sample Questions
Q1) The Great Depression of the 1930s convinced many employees that hard work and loyalty (not unions) insured continued employment and other good working conditions.
A)True
B)False
Answer: False
Q2) Member unions of the Change to Win federation are encouraged to devote 50 percent of their annual operating budget toward union organizing activities, compared to a goal of 30 percent for AFL-CIO affiliated unions.
A)True
B)False
Answer: True
Q3) The North American Free Trade Act (NAFTA):
A) was the cause of the Haymarket Riot.
B) was passed over organized labor's strong opposition.
C) outlawed the sitdown strike of the CIO.
D) was Samuel Gompers' biggest political accomplishment.
E) provided a strong incentive for employees to unionize.
Answer: B
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4

Chapter 3: Legal Influences
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20801
Sample Questions
Q1) The Supreme Court ruled in the late 1930s that labor disputes were covered under the Norris-LaGuardia Act and injunctions could easily be obtained.
A)True
B)False
Answer: False
Q2) Employee rights under the National Labor Relations Act include:
A) the right to form unions.
B) the right to bargain collectively through agents of their own choosing.
C) the right to boycott any employers who may be interfering with union activities.
D) all of these.
E) the right to form unions and the right to bargain collectively through agents of their own choosing.
Answer: E
Q3) Employees are protected in pursuing their mutual working condition concerns, even if they do not belong to a labor organization.
A)True
B)False
Answer: True
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5

Chapter 4: Unions and Management: Key Participants in the Labor Relations Process
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20802
Sample Questions
Q1) Between conventions, the governing body of the AFL-CIO is the:
A) Executive Council.
B) General Board.
C) standing committees.
D) state central bodies.
E) National Council.
Q2) Which of the following did not encourage union mergers?
A) executive preference
B) decline of some US industries
C) avoidance of external controls
D) jurisdictional disputes
E) all of these
Q3) The processes in democratic unions, such as officer elections, make the union leaders less responsive to the membership.
A)True
B)False
Q4) If you are a member of an AFL-CIO affiliated union, then you are a member of the AFL-CIO.
A)True B)False
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Chapter 5: Why and How Unions Organized
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20803
Sample Questions
Q1) Whenever employees believe that the union is not representing the interests of the majority, employees may initiate:
A) decertification process.
B) reelection process.
C) deunionization.
D) "raid" election.
E) all of these.
Q2) After a decertification petition is filed with the NLRB, the employer is free from bargaining with the union until the question of representation is resolved.
A)True
B)False
Q3) Which of the following groups are not considered "employees" covered under the NLRA?
A) craft employees
B) professional employees
C) office employees
D) long-distance truck drivers
E) supervisors
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Chapter 6: Negotiating the Labor Agreement
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20804
Sample Questions
Q1) If an employer claims an inability to pay for a union's bargaining proposal, the union is entitled:
A) to file an unfair labor practice against management's refusal to bargaining in good faith.
B) to receive stock options equal to the dollar amount the employer claims it is unable to pay.
C) access to company financial information necessary to validate the employer's inability to pay claim.
D) to the same percentage wage and benefit increase planned for managerial employees.
E) to declare a bad-faith bargaining impasse.
Q2) In some cases a specific, single action by an employer constitutes an unfair labor practice in bargaining.
A)True
B)False
Q3) A dispute between union and management negotiators over what the terms and conditions of employment will be is termed an interest dispute.
A)True
B)False
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Page 8

Chapter 7: Economic Issues
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20805
Sample Questions
Q1) Wages and other economic benefits represent income to employees, costs to an employer, and a basis for tax revenue to the government.
A)True
B)False
Q2) The majority of union contracts include a pension plan that can best be described as a defined contribution plan.
A)True
B)False
Q3) The average number of paid holidays provided under union contracts was ___, although 40 percent of bargaining unit members receive 11 or more.
A) 6
B) 8
C) 10
D) 12
E) 13
Q4) The majority of private sector union contracts contain a two-tier pay plan.
A)True
B)False
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Page 9

Chapter 8: Administrative Issues
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20806
Sample Questions
Q1) In recent years auto manufacturers have sought to eliminate the use of outsourcing.
A)True
B)False
Q2) Which of the following is not a competitive job right?
A) layoff
B) promotion
C) transfer
D) vacation scheduling
E) none of these are competitive job rights
Q3) Superseniority is a term that means that an employee has the greatest amount of seniority among individuals in a particular job classification.
A)True
B)False
Q4) Some employers use flexible work schedules as a hiring incentive to attract applicants in occupations with a current labor shortage.
A)True
B)False
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Chapter 9: Resolving Negotiation Impasses and Contract
Ratification
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20807
Sample Questions
Q1) Mediation is distinguished from arbitration by:
A) use of third-party neutrals.
B) mediators appointed by government agencies.
C) no final and binding decision.
D) meetings where the parties present their issues to the neutral.
E) all of these
Q2) During a strike, who has the most effect upon a striker's behavior and attitudes?
A) spouse
B) manager
C) union leader
D) subordinates
E) co-workers
Q3) An employee may resign from the union during a strike, cross picket lines, and be protected under the Taft-Hartley Act, but the union may impose a one-time fine for crossing the union's picket line.
A)True
B)False
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Page 11

Chapter 10: Contract Administration
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20808
Sample Questions
Q1) Employees file grievances for only one reason: to protest a contract violation.
A)True
B)False
Q2) Employee discusses grievance with or without the union steward. Which step of a typical grievance procedure is this an example of?
A) second step
B) first step
C) arbitration
D) third step
E) fourth step
Q3) The _________ of a typical grievance procedure usually introduces the industrial relations representative and the union grievance committee person into the grievance procedure for reasons of precedence.
A) second step
B) first step
C) arbitration
D) third step
E) fourth step
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Chapter 11: Labor and Employment Arbitration
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20809
Sample Questions
Q1) Arbitrators heavily weigh offers of a compromise grievance settlement before the arbitration hearing since this offer reveals the intent of one or both of the parties.
A)True
B)False
Q2) Arbitrators, unlike judges:
A) are hired by the parties.
B) do not have to review the case in an objective fashion.
C) have to consider the common law of the shop.
D) do not have to worry if the parties cannot live with the agreement.
E) are hired by the parties and have to consider the common law of the shop.
Q3) The Steelworkers' "Trilogy" recognized the importance of the common law of the shop.
A)True
B)False
Q4) The union and management officials own the arbitration hearing but the arbitrator is in charge of it.
A)True
B)False
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Chapter 12: Employee Discipline
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20810
Sample Questions
Q1) Suspensions:
A) must always be given before discharge.
B) typically average three months in length according to one study.
C) are less serious than "oral warnings" because they do not become a permanent part of the employee's work record.
D) are disciplinary lay-offs without pay.
E) typically are the step after discharge.
Q2) When the company decides that discharge is the appropriate disciplinary action, the affected employee is issued a last chance agreement that informs them that they are being discharged.
A)True
B)False
Q3) Arbitrators regard the term "subject to dismissal" as implying that management can implement disciplinary penalties other than discharge.
A)True
B)False
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Chapter 13: Labor Relations in the Public Sector
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20811
Sample Questions
Q1) The highest percent of public-sector employees who are union members exist at what level of government?
A) international
B) federal
C) regional
D) state
E) local
Q2) Each of the following subjects is permissible in federal-sector negotiations except:
A) management rights such as determining mission, budget, and internal security practices.
B) types and grades of positions assigned to any organizational unit.
C) tour of duty.
D) use of technology in the workplace.
E) methods and means of performing work.
Q3) A major advantage of the Civil Service Reform Act (CSRA) was that it established the framework for labor relations in the federal government by legislation, instead of by Executive Order.
A)True
B)False
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Page 15

Chapter 14: Labor Relations in Multinational Corporations
and in Other Countries
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20812
Sample Questions
Q1) Among those countries listed below, which has a lower percentage of the work force in unions than in the United States?
A) Spain
B) Germany
C) Switzerland
D) Australia
E) United Kingdom
Q2) The majority of all workers in the United States are protected against termination without cause.
A)True
B)False
Q3) Which method have unions been the most successful in implementing in their dealings with MNCs?
A) transnational bargaining
B) boycotts in multiple foreign markets
C) threat of widespread strikes in multiple nations
D) adoption of international codes of conduct to regulate MNC behavior
E) all of these
To view all questions and flashcards with answers, click on the resource link above. Page 16