E-Business and E-Commerce Test Questions
Course Introduction
This course explores the fundamental concepts, strategies, and technologies that drive e-business and e-commerce in todays digital economy. Students will examine the evolution of online business models, digital marketing, online transaction systems, security considerations, and legal and ethical issues. The course also investigates how organizations leverage e-commerce platforms for business growth, supply chain management, and customer engagement. Through case studies and practical assignments, students will develop the skills to critically analyze and implement effective e-business strategies in a dynamic and competitive environment.
Recommended Textbook Management Information Systems for the Information Age 9th Edition by Stephen Haag
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Page 2
Chapter 1: The Information Age in Which You Live: Changing the Face
of Business
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Sample Questions
Q1) If you were visiting Disney World and you used its touch-screen monitors to locate a restaurant,what type of hardware device would you be using?
A)Output device
B)Connecting device
C)Input device
D)Storage device
Answer: C
Q2) _____ refers to the physical devices that make up a computer.
A)Hardware
B)Software
C)Data
D)Information
Answer: A
Q3) Who developed the Five Forces Model?
A)Michael Porter
B)Peter Drucker
C)Tom Peters
D)Abraham Maslow
Answer: A
Page 3
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Chapter 2: Major Business Initiatives: Gaining Competitive Advantage With It
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Sample Questions
Q1) Information partnership occurs when all functional areas in a company cooperate by integrating their IT systems.
A)True
B)False
Answer: False
Q2) A supply chain management (SCM)system is an IT system that supports supply chain management activities by:
A)helping decision makers compile useful information to identify and solve problems and make decisions.
B)automating the tracking of inventory and information among business processes and across companies.
C)collecting,storing,modifying,and retrieving the transactions of an organization.
D)providing easy access to both internal and external information relevant to meeting the strategic goals of the organization.
Answer: B
Q3) Social media is fueled by _____ technologies.
Answer: Web 20
Explanation: Social media is fueled by Web 2.0 technologies.
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Chapter 3: Databases and Data Warehouses: Supporting the
Analytics-Driven Organization
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Sample Questions
Q1) _____ focuses on the integrated use of technology tools and statistical techniques to create real-time,high-quality,fact based business intelligence in support of decision making.
Answer: Analytics
Explanation: Analytics is the science of fact-based decision making.Analytics is a growing field of study,research,and career opportunities that focuses on the integrated use of technology tools and statistical techniques to create real-time,high-quality,fact based business intelligence in support of decision making.
Q2) Which data administration facility allows you to control who has access to what information and what type of access those people have?
A)Security management facilities
B)Query optimization facilities
C)Reorganization facilities
D)Concurrency control facilities
Answer: A
Q3) A foreign key is also a primary key.
A)True
B)False
Answer: True
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Chapter 4: Analytics, Decision Support,
and
Artificial Intelligence: Brain-Power for Your Business
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124 Verified Questions
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Sample Questions
Q1) Swarm intelligence can be implemented for scheduling,resource allocation,and routing.
A)True
B)False
Q2) A genetic algorithm finds the combination of inputs that gives the best outputs.
A)True
B)False
Q3) _____ is the concept of learning from ecosystems and adapting their characteristics to human and organizational situations.
A)Evolution
B)Ecology
C)Biomimicry
D)Sociology
Q4) The _____ phase of decision making carries out the chosen solutions,monitors the results,and makes adjustments as necessary.
Q5) Most decisions fall somewhere between structured and unstructured.
A)True
B)False
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Q6) _____ is a mathematical method of handling imprecise or subjective information.
Chapter 5: Electronic Commerce: Strategies for the New Economy
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Sample Questions
Q1) The _____ e-commerce model is an example of citizens paying their income tax returns online rather than through the mail.
A)G2C
B)B2G
C)G2B
D)B2B
Q2) _____ is a broad general term describing your ability to use technology to wirelessly connect to and use centrally located information and/or application software.
Q3) Which of the following is true of commoditylike business environments?
A)They are similar to specialty items.
B)The buyer power is low.
C)They have high barriers to entry.
D)They have low barriers to entry.
Q4) _____ e-commerce occurs when a government entity sells products and services to a business.
Q5) A(n)_____ e-marketplace brings together buyers and sellers from multiple industries.
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Q6) _____ e-commerce occurs when an individual sells products and services to another individual.
Chapter 6: Systems Development: Phases, Tools, and Techniques
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Sample Questions
Q1) What is the first step in the prototyping process?
A)Revise and enhance the prototype
B)Develop initial prototype
C)Identify basic requirements
D)End user reviewing
Q2) Project scope clearly defines the high-level system requirements.
A)True
B)False
Q3) What is the fourth and last step in the prototyping process?
A)Identify basic requirements
B)Develop initial prototype
C)Users reviewing
D)Revise and enhance the prototype
Q4) When IT specialists and end users meet in one location to define and review the business requirements of a proposed system,the meeting is called a ____.
A)requirements meeting
B)planning and analysis meeting
C)joint application development session
D)rapid prototyping
Q5) A(n)_____ is a factor critical to your organization's success.
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Chapter 7: Infrastructure, Cloud Computing, Metrics, and
Business Continuity Planning: Building and Sustaining the
Dynamic Enterprise
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125 Verified Questions
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Sample Questions
Q1) According to the SOA philosophy,which of the following is the most important organizational resource?
A)Services
B)Financial resources
C)Information
D)Internal customers
Q2) System availability includes regularly scheduled maintenance time.
A)True
B)False
Q3) In a business continuity plan,the second step of the analysis phase is ____,in which you document the possible threats to your organization and its assets.
Q4) Which of the following is a fundamental underlying infrastructure for any IT environment?
A)Metadata
B)Cache
C)Network
D)Primary key
Q6) Tiered infrastructure is also known as ____. Page 9
Q5) In the _____ phase,business continuity planning diverges from the SDLC.
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Chapter 8: Protecting People and Information: Threats and Safeguards
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Sample Questions
Q1) A unique cookie is one that started out as a common cookie,but the original site sold access to it to a third party.
A)True
B)False
Q2) An architectural firm's blueprints,sketches and other proprietary documents are examples of ____.
A)public property
B)intellectual property
C)real property
D)immovable property
Q3) A(n)_____ is a hardware device that captures keystrokes on their journey from the keyboard to the motherboard.
Q4) An ethical dilemma refers to the choice of whether or not to be ethical.
A)True
B)False
Q5) In order to monitor computer use,screen capture programs can be used to capture every single screen that a user views.
A)True
B)False
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Chapter 9: Emerging Trends and Technologies: Business,
People, and Technology
Tomorrow
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Sample Questions
Q1) Which of the following best describes the process of viewing the physical world with computer-generated layers of information added to it?
A)Disintermediation
B)Augmented reality
C)Virtual reality
D)Feature analysis
Q2) Web 3.0 focuses on ____,which refers to the ability of Web technologies to interpret and understand human-generated content.
Q3) One of the single greatest drawbacks to technological advances is ____.The best chip manufacturers can do is to make circuit elements with a width of 130 nanometers,which ultimately limits the chip's speed and capacity.
Q4) _____ refers to the viewing of the physical world with computer-generated layers of information added to it.
Q5) In a(n)_____ environment,businesses and organizations come to a person via technology with information,services,and product offerings based on their profile.
Q6) The great _____ refers to the fact that the world is being marked by "have's" and "have not's" with respect to technology.
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Chapter 10: Computer Hardware and Software
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Sample Questions
Q1) Which of the following types of software controls your application software and manages how your hardware devices work together?
A)Middleware
B)Utility software
C)Operating system software
D)Enterprise software
Q2) Which of the following provides additional functionality to your operating system including anti-virus software?
A)Middleware
B)Operating system software
C)Application software
D)Utility software
Q3) A _____ computer is a small,portable,fully functional,battery-powered computer.
Q4) Crash-proof software organizes your information on your hard disk in the most efficient way.
A)True
B)False
Q5) A _____ device is a tool you use to send information to and receive it from another person or computer in a network.
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Chapter 11: The World Wide Web and the Internet
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Sample Questions
Q1) A(n)_____ server supports your use of discussion groups and chat rooms.
Q2) On a social networking site,when you post a status update to your wall,you are participating in microblogging.
A)True
B)False
Q3) Which of the following is true about a social networking site?
A)It allows visitors to freely edit and delete content.
B)It allows users to share content and communicate with others.
C)It is a Web site built along the lines of an encyclopedia.
D)It is a Web site in the form of a journal in which you post entries in chronological order.
Q4) The Web 2.0 focuses on users as both creators and modifiers of content.
A)True B)False
Q5) _____ enables you to use your computer to dial up or connect to another computer.
Q6) The _____ is a vast network of computers that connects millions of people all over the world.
Q7) A _____ is an address for a specific Web page or document within a Web site.
Q8) A _____ is a set of rules that every computer follows to transfer information.
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Chapter 12: Designing Databases and Entity-Relationship
Diagramming
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Sample Questions
Q1) Relational databases are similar to spreadsheets in that:
A)you maintain information in two-dimensional files.
B)you maintain information in three-dimensional files.
C)you compress information in order to store them.
D)you create primary keys for each entity class.
Q2) The complete normalization process is _____ and quite necessary for developing organization-wide databases.
Q3) A Social security number is an example of a primary key because it is unique. A)True
B)False
Q4) A database is a collection of information that you organize and access according to the logical structure of that information.
A)True
B)False
Q5) An intersection relation consists of:
A)summary information.
B)primary keys for all entity classes in the relational database.
C)primary key fields from the intersecting relations.
D)definitions for the intersecting relations.
Q6) An entity-relationship (E-R)diagram includes _____ basic symbols. Page 15
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Chapter 13: Decision Analysis With Spreadsheet Software
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Sample Questions
Q1) Which spreadsheet feature allows you to hide rows in a list?
A)Conditional formatting
B)AutoFilter
C)Pivot table
D)Data analysis
Q2) Which of the following is an action which needs to be performed before using the Goal Seek tool?
A)Creation of a worksheet that includes an objective based on some unknown value in a cell.
B)Creation of dimensions of information by specifying how information is to be summarized by dimension.
C)Definitions of the dimensions of a list by dragging and dropping information labels or column headings into the row and column areas of a pivot table.
D)Entering specific criteria by which a sublist can be created containing only desired information.
Q3) The _____ allows you to view rows in a list that meet a range of criterion that you specify.
Q4) A list does not contain any _____ rows.
Q5) _____ highlights the information in a cell that meets some criteria you specify.
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Chapter 14: Network Basics
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Sample Questions
Q1) Restricting payroll information to only authorized payroll employees is ensuring _____ of the information.
Q2) A(n)_____ is two or more computers connected so that they can communicate with each other and share information,software,peripheral devices,and/or processing power.
A)OLED
B)computer system
C)network
D)DS3
Q3) Which of the following is NOT a type of malware?
A)Firewall
B)Worm
C)Virus
D)Spyware
Q4) Which of the following is the most common type of a network interface card (NIC)?
A)WAP
B)Cat 5
C)Broadband router
D)Ethernet card
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Chapter 15: Building a Web Page With Html
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Sample Questions
Q1) The three most commonly used basic HTML formatting tags are font color,size,and type.
A)True
B)False
Q2) If you want each line in your list to begin with a,b,c,and so on,you would use the tag <ol type = i>.
A)True
B)False
Q3) Using <font color = "red"> in your HTML document right after the <body> tag will result in a Web site with red text.
A)True
B)False
Q4) Notepad is a simple and easy-to-use version of Microsoft Excel.
A)True
B)False
Q5) To adjust the color of your text,you use the <_____> tag.
Q6) <h1> starts the formatting for the smallest size of heading.
A)True
B)False
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Chapter 16: Object-Oriented Technologies
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Sample Questions
Q1) Messages create information and procedures.
A)True
B)False
Q2) Information decomposition makes knowledge workers' jobs more difficult because the information and associated procedures are in unrelated pieces.
A)True
B)False
Q3) Why is it important to use multiple classes for large amounts of information?
A)To better manage the information and prevent multiple system problems from taking place
B)To simplify the process of combining information from multiple classes
C)To represent mixed categories of classes
D)To enhance the degree of detail in the information
Q4) In the object-oriented technology approach,what are objects referred to as when the information inside them is hidden and all that can be viewed are the objects?
A)Trackballs
B)Black boxes
C)Private clouds
D)Hubs
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Chapter 17: Computer Crime and Digital Forensics
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Sample Questions
Q1) A ping is a standard operation that networks use to check that all computers are functioning properly.
A)True
B)False
Q2) Gina recently downloaded some online music on her system.Without her knowledge,a type of computer virus downloaded itself along with the music.In the next few days,the virus slowed down her system and reproduced itself onto her roommate's system and others' in the network.In such a scenario,Gina's system is most likely to be affected by a ____.
A)zombie
B)plotter
C)worm
D)Trojan horse
Q3) Excel allows users to protect their files by:
A)scrambling the contents of a file so that others cannot read it.
B)making the font Hidden so that it is not visible on the page.
C)blacking out portions of the document to eliminate selected text.
D)asking for a password every time one opens the file.
Q4) The thrill-seeker hackers used to be called _____ hackers.
Q5) A Trojan horse is a type of _____ that does not replicate itself.
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Chapter 18: Building an E-Portfolio
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Sample Questions
Q1) Clark,who works at J.M.Young,a recruiting company,has to on a daily basis,review hundreds of résumés.Over the years,he has noticed that a large number of scannable résumés are poorly formatted.This results in a bulk of applications being rejected.In such a scenario,which of the following is MOST likely to be a design error for a résumé?
A)Using asterisks or dashes for bullets instead of numbered lists
B)Having a length line between 65 and 70 characters
C)Capitalizing all letters in section headings
D)Using a minimum of five fonts to make the document look appealing
Q2) Which of the following is a difference between content designed for printed viewing and content designed for electronic viewing on the Web?
A)Web pages are designed to be read,while printed pages are designed to be browsed.
B)The viewable area of printed pages is much smaller than Web pages.
C)Printed pages are typically the same size,while Web pages are not.
D)Web pages stay visually the same,while printed page layouts vary.
Q3) The _____ element of a résumé should include the name and location of the company or companies one has worked for,how long one has worked there,in addition to job responsibilities.
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Chapter 19: Implementing a Database With Microsoft Access
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Sample Questions
Q1) Before you can enter information into a database system,you must first create the structure of the database by creating its data dictionary and then define the correct structure of the database.
A)True
B)False
Q2) What type of query seeks results based on some specification?
A)Requirement query
B)Conditional query
C)Situation query
D)Provisional query
Q3) What is the fundamental difference between tables (or queries)and reports?
A)A table is designed for human consumption.
B)A report is designed for human consumption.
C)A report has rows and columns.
D)A table provides better readability.
Q4) An intersection relation is a relation you create to eliminate a one-to-many relationship.
A)True
B)False
Q5) The Field Size in Microsoft Access defaults to _____ characters.
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Chapter 20: Careers in Business
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Sample Questions
Q1) _____ are important for hospitality and tourism management since the operations are fast paced and information intensive.Without such systems,organizations would have difficulty analyzing and interpreting information to make informed and timely decisions.
Q2) Database management is an important skill for Hospitality and Tourism Management since most hospitality applications are based on databases.
A)True
B)False
Q3) Which IT environment allows accountants to quickly research new government rules and regulations?
A)Database management systems
B)Web Research
C)Accountant information systems
D)Network systems
Q4) As a marketing ____,you would be expected to manage and direct all marketing and advertising campaigns.
Q5) A(n)_____ uses statistical and other analyses to automate the loan underwriting process,loan origination,collateral scoring,and appraisal.
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Chapter 21: Building Web Sites With Front-page
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Sample Questions
Q1) When typing text,using the _____ key will start a new paragraph leaving a blank line.
Q2) The _____ dialog box is used to change to the background color of a page.
Q3) Using smaller fonts for text is suggested to save valuable space on a Web page.
A)True
B)False
Q4) The _____ provides easy access to creating a new page or Web site,getting help,performing searches,using the clipboard,creating layout tables,cell formatting,working with themes,and many other tasks.
Q5) In the context of templates,which of the following creates the structure of a Web site but nothing more?
A)One Page Web site
B)Empty Web site
C)Project Web site
D)Personal Web site
Q6) Which of the following is used to add all the content to a Web site?
A)The Task Pane
B)The Page view
C)The menu bar
D)The Standard toolbar
Page 25
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Chapter 22: Programming in Excel With VBA
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Sample Questions
Q1) Which of the following VBA windows shows every workbook that is currently open in Excel?
A)The Project Explorer Window
B)The Code Window
C)The Properties Window
D)The Immediate Window
Q2) To assign a value to a variable,you must use the equal sign operator.
A)True
B)False
Q3) In which of the following VBA structures,a macro continues to execute the loop until a specified condition is met?
A)For-Next loop
B)If-Then loop
C)Do-While loop
D)Do-Next loop
Q4) A(n)_____ is a set of programming instructions that performs some action on or with objects.
Q5) VBA stands for Virtual Basic for Applications.
A)True
B)False
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