Contemporary Issues in Management
Pre-Test Questions
Course Introduction
This course explores current trends, challenges, and innovations affecting the field of management in modern organizations. Emphasizing real-world issues, students will examine topics such as globalization, technology-driven change, diversity and inclusion, ethical leadership, sustainability, and crisis management. Through case studies, discussions, and research projects, the course encourages critical analysis of how managers adapt strategies to navigate complex, rapidly evolving business environments, ensuring students are equipped with the knowledge and skills to address contemporary management problems effectively.
Recommended Textbook
Organizational Behavior Improving Performance 3rd Edition by Jason A. Colquitt
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16 Chapters
1746 Verified Questions
1746 Flashcards
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Chapter 1: What Is Organizational Behavior
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96 Flashcards
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Sample Questions
Q1) Using the resource-based view of the organization,explain how people are a valuable resource.Provide an example to justify your answer.
Answer: The resource-based view of organizations describes what exactly makes resources valuable-that is,what makes them capable of creating long-term profits for the firm.People are rare and inimitable.The inimitability of people can be described using the following three reasons: history,numerous small decisions,and socially complex resources.Student answers will vary for the last part of the question.
Q2) Leader power and negotiation summarize how individuals attain authority over others.
A)True
B)False
Answer: True
Q3) The integrative model of OB was designed with the Rule of One-Eighth in mind. A)True
B)False
Answer: True
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Chapter 2: Job Performance
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Which of the following represents the bulk of the service job growth in the United States?
A)Maintenance workers
B)Repair sheet metal workers
C)Retail salespersons
D)Construction industry laborers
E)Production jobs
Answer: C
Q2) Wasting resources is the most common form of production deviance.
A)True
B)False
Answer: True
Q3) The management technique that assesses an employee's performance by directly assessing job performance behaviors is known as _____
A)behaviorally anchored rating scales.
B)management by objectives.
C)360-degree feedback.
D)behaviorally applicable rating scales.
E)180 degree feedback.
Answer: A
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Chapter 3: Organizational Commitment
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103 Flashcards
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Sample Questions
Q1) When employees engage in _____,they use work time and resources to complete something other than their job duties,such as assignments for another job.
A)daydreaming
B)moonlighting
C)social loafing
D)satisficing
E)cyberloafing
Answer: B
Q2) Psychological contracts reflect employees' beliefs about what they owe the organization and what the organization owes them.
A)True
B)False
Answer: True
Q3) A lack of employment alternatives is one of the factors that increase continuance commitment.
A)True
B)False
Answer: True
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Chapter 4: Job Satisfaction
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Which of the following statements is NOT true about life satisfaction?
A)Job satisfaction is strongly related to life satisfaction.
B)It is the degree to which employees feel a sense of happiness with their lives.
C)Research shows that job satisfaction is one of the strongest predictors of life satisfaction.
D)Increases in salary have a stronger impact on life satisfaction than do increases in job satisfaction.
E)If we want to feel better about our days,we need to find a way to be more satisfied with our jobs.
Q2) Linda is well established as a financial analyst at the American Bank.She has recently applied for a housing loan and has several financial responsibilities toward her family.Which of the following work value categories would be her most important concern?
A)Altruism
B)Pay
C)Status
D)Achievement
E)Environment
Q3) Job satisfaction is strongly related to life satisfaction.Explain.
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Page 6
Chapter 5: Stress
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103 Flashcards
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Sample Questions
Q1) Hindrance stressors have a _____ relationship with organizational commitment.
A)weak positive
B)strong negative
C)strong positive
D)moderately negative
E)moderately positive
Q2) Which of the following statements is true regarding social support?
A)Social support refers to the support that occurs outside the stress-causing environment.
B)Social support refers to the level of financial security that an individual receives from Government managed social work programs.
C)Social support is classified into two types: emotional support and cognitive support.
D)Most research on social support focuses on the ways that social support buffers the relationship between stressors and strains.
E)Social support cannot directly influence the stress process.
Q3) The organization must help its employees cope with stress.List the various resources an organization can provide to help employees cope with stressors.
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Chapter 6: Motivation
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Sample Questions
Q1) Which of the following is a unit-focused compensation plan element?
A)Merit pay
B)Lump-sum bonus
C)Gain sharing
D)Profit sharing
E)Piece-rate
Q2) Larry is a commercial financial analyst but wants to become a commercial lender,so he engages in self-directed learning,seeks out feedback from his managers,and manages his own workload.Larry is attempting to build his own _____.
A)meaningfulness
B)valence
C)competence
D)impact
E)instrumentality
Q3) Motivation that is controlled by some contingency that depends on task performance is intrinsic motivation.
A)True
B)False
Q4) Identify and explain the acronym S.M.A.R.T.in goal setting theory.
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Chapter 7: Trust, Justice, and Ethics
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Sample Questions
Q1) _____ is defined as the degree to which an issue has ethical urgency.
A)Trust propensity
B)Abusive supervision
C)Moral identity
D)Moral intensity
E)Moral ability
Q2) Which of the following represent the two interpersonal justice rules?
A)Voice and accuracy
B)Justification and truthfulness
C)Equity and equality
D)Consistency and accuracy
E)Respect and propriety
Q3) Which of the following is a procedural justice rule?
A)Voice
B)Justification
C)Equality
D)Respect
E)Propriety
Q4) Discuss how relationships based on the economic and social exchange play an important role in the employee-authority relationships.
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Chapter 8: Learning and Decision Making
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Sample Questions
Q1) Which two contingencies of reinforcement are designed to decrease undesired behaviors?
A)Punishment and extinction
B)Positive reinforcement and punishment
C)Punishment and negative reinforcement
D)Positive reinforcement and negative reinforcement
E)Negative reinforcement and extinction
Q2) _____ are simple,efficient,rules of thumb that allow us to make decisions more easily.
A)Heuristics
B)Perceptions
C)Self-fulfilling prophecies
D)Climates of transfer
E)Attributions
Q3) Which of these occurs when an unwanted outcome follows an unwanted behavior?
A)Reverse discrimination
B)Neutral reinforcement
C)Punishment
D)Extinction
E)Positive reinforcement
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Chapter 9: Personality and Cultural Values
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Sample Questions
Q1) What employees are like depends only on personality types and not on culture.
A)True
B)False
Q2) Agreeable people prioritize _____.
A)status striving
B)communion striving
C)accomplishment striving
D)attainment striving
E)power striving
Q3) The scenario below is a review that some of the employees at The Pulse,an HR company,received after a 360 degree feedback.
A)conscientiousness
B)extraversion
C)intuition
D)openness to experience
E)neuroticism
Q4) Conscientious employees do not prioritize accomplishment striving.
A)True
B)False
Q5) Explain the principle of situational strength and principle of trait activation.
Page 11
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Chapter 10: Ability
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110 Flashcards
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Sample Questions
Q1) Cognitive ability tends to equally correlated with variables like citizenship behavior and task performance.
A)True
B)False
Q2) The Emotional Quotient Inventory has been criticized for measuring personality traits,rather than actual abilities.
A)True
B)False
Q3) "Cognitive abilities are the brain-based skills we need to carry out any task,whether simple or complex." Explain the statement.
Q4) The effects of general cognitive ability on job performance are most pronounced in the area of _____.
A)administrative skills
B)managerial capabilities
C)task performance
D)interpersonal functioning
E)affective commitment
Q5) Identify and describe the four types of reasoning abilities.
Q6) Describe the role of sensory ability in task performance.
Page 12
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Chapter 11: Teams: Characteristics and Diversity
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100 Flashcards
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Sample Questions
Q1) A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months.The team members are drawn from various departments.Which of the following types of teams does this most signify?
A)Project teams
B)Management teams
C)Work teams
D)Action teams
E)Parallel teams
Q2) Action teams:
A)generally have tasks that are quite simple.
B)are formed to take on "one-time" tasks.
C)perform tasks that are normally limited in duration.
D)invariably have low member involvement.
E)help the organization achieve its long-term goals.
Q3) Write a short note on value in diversity problem-solving approach.
Q4) Management teams are formed to take on "one-time" tasks that are generally complex.
A)True
B)False
Q5) Identify and briefly describe the five aspects of team composition.
Page 13
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Chapter 12: Teams: Processes and Communication
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Sample Questions
Q1) According to research,task conflict results in increased team effectiveness irrespective of the trust on the team and the manner in which the conflict is managed.
A)True
B)False
Q2) Which two network structures fall between the extremes in terms of the level of centralization?
A)All channel and circle network
B)Circle and wheel network
C)Y and wheel network
D)Circle and Y network
E)All channel and wheel network
Q3) Potency has a strong positive impact on team performance.
A)True
B)False
Q4) Discuss three specific factors that account for a team's ability to make effective decisions.How can these factors be used for improving team decision making?
Q5) What are team states? Identify and briefly describe the various team states discussed in the text.
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Chapter 13: Leadership: Power and Negotiation
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Sample Questions
Q1) A collaborative conflict resolution style should be used during which of the following situations?
A)When an issue is trivial
B)To merge insights from people with different perspectives
C)On issues vital to company welfare when you know you are right
D)When goals are important but not worth the effort of potential disruption
E)When others can resolve the conflict more effectively
Q2) Reward power and coercive power are somewhat intertwined with referent power.
A)True
B)False
Q3) "Providing evidence that a proposal will be successful" is a suggested guideline for using _____ power.
A)coercive
B)legitimate
C)reward
D)referent
E)expert
Q4) Distinguish between the accommodating and compromising styles of conflict resolution.
Q5) What is political skill? Explain the different aspects of political skill.
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Chapter 14: Leadership: Styles and Behaviors
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Sample Questions
Q1) Scenario: Eva Mineral Water,Inc.
A)moderate; low
B)low; high
C)low; moderate
D)high; high
E)moderate; moderate
Q2) Transformational leadership is less motivational compared to other managerial approaches.
A)True
B)False
Q3) Which of the following characteristics is most closely related to leader effectiveness?
A)Low agreeableness
B)High conscientiousness
C)High introversion
D)Low neuroticism
E)High openness to experience
Q4) Laissez-faire is an active and effective approach to leadership.
A)True
B)False
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Chapter 15: Organizational Structure
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Sample Questions
Q1) Restructuring efforts typically enhance employees' trust in the organization.
A)True
B)False
Q2) As companies become larger,they need to use a combination of specialization,formalization,and centralization to control their activities,thereby becoming more mechanistic in nature.
A)True
B)False
Q3) If technologies need to be changed often to suit consumer needs,the decisions should be centralized.
A)True
B)False
Q4) At Tic-Toc Clock Manufacturing,only the top managers have the authority to make final decisions on just about everything.Tic-Toc Clock manufacturing can be described as having a _____ structure.
A)wide
B)decentralized
C)moderate
D)narrow
E)centralized
Page 17
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Chapter 16: Organizational Culture
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Sample Questions
Q1) MicroTrac allows its engineers to spend 20 percent of their working time pursuing projects that they are passionate about to encourage innovation at the organization.This describes which of the following specific cultures?
A)Creativity culture
B)Service culture
C)Safety culture
D)Diversity culture
E)Communal culture
Q2) Which of the following statements about the encounter stage of socialization is true?
A)It happens prior to an employee spending even one second on the job.
B)New employees compare the information they acquired as outsiders during the first stage with what the organization is really like now that they are insiders.
C)Newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization.
D)It is the adoption of the spoken and unspoken goals and values of the organization.
E)It is the last stage in the socialization process.
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