Computer Information Systems
Practice Questions
Course Introduction
Computer Information Systems is a multidisciplinary course that explores how technology is used to collect, process, and manage information within organizations. Students learn the fundamentals of computer hardware and software, database management, networks, systems analysis, and cybersecurity, alongside practical applications for business problem-solving. The course emphasizes understanding how information systems support decision-making, streamline operations, and provide strategic advantages, equipping learners with both technical and managerial skills essential for todays technology-driven environments.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
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12 Chapters
1441 Verified Questions
1441 Flashcards
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Chapter 1: Information Systems and People
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following statements is true about information and communications technology?
A) Increasingly, wireless transmission is favored because of its speed and flexibility although extra costs are incurred.
B) Information and communications technology is a separate category and does not come under the IT component.
C) Many developing countries that can't afford to install wireless transmissions are transforming their communications and expanding Internet access by building copper-wired networks.
D) The main role of the telecommunications component involves moving electronic signals from one place to another.
Answer: D
Q2) E-discovery is one of the methods used to uncover corporate scandals.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Information Systems and Strategy
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following governmental actions will increase the threat of new entrants in a market?
A) The Federal Reserve reduces the interest rates on credit for small businesses.
B) The Department of Commerce offers a patent to an existing player.
C) The Government squeezes money from the market through open-market operations.
D) The Federal Reserve increases the cash reserve ratio to tackle inflation.
Answer: A
Q2) Which of the following strategies is devised to raise switching costs?
A) A chain of supermarkets offers higher discounts to its regular customers.
B) A vendor reduces the range of products that it distributes to retailers.
C) An automotive company conducts a trade contest.
D) A company offers commission to its employees for pushing the company's products.
Answer: A
Q3) All types of organizational strategies leverage information systems to succeed.
A)True
B)False
Answer: True
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4
Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following was the main function of computers in the 1980s?
A) complex financial transactions
B) weather modeling
C) word processing
D) molecular analysis
Answer: C
Q2) Which of the following statements is true of ICT architectures in the 1960s?
A) Mainframe computers formed the foundation of the ICT architecture.
B) Microcomputers were used for word processing applications.
C) Personal computer operating systems were developed.
D) Multiple suppliers of PC hardware offered more options to businesses.
Answer: A
Q3) Which of the following is an accurate description of "Moore's Law"?
A) The cost of microprocessor chips is halved about every eighteen months.
B) The amount of data that can be transmitted over an optical fiber cable doubles about every nine months.
C) The number of transistors fitting on a chip doubles about every two years.
D) The cost of a semiconductor fabrication plant doubles about every four years.
Answer: C
Page 5
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Chapter 4: Databases and DataWarehouses
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122 Flashcards
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Sample Questions
Q1) Shadow systems are managed by individuals or departments and not by the central IT staff in an organization.
A)True
B)False
Q2) While using a word processor to create a project report, Ashley includes the subject, title, and the author's name in the report's properties. What type of information is Ashley adding to her report?
A) metadata
B) count data
C) boolean data
D) binary data
Q3) Roman Jade, an interior decorations company, stores employee details in its employee information system. The birth date of each employee is stored along with other details, including employee names. The relationship between the employee names and employee birth dates is a ________.
A) one-to-many relationship
B) many-to-one relationship
C) many-to-many relationship
D) one-to-one relationship
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Page 6
Chapter 5: Information Systems for the Enterprise
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120 Flashcards
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Sample Questions
Q1) The total of termination costs, hiring costs, training costs, and other costs related to replacing a worker is referred to as ________.
A) cost per hire
B) sunk cost
C) turnover cost
D) hidden cost
Q2) Human capital management systems avoid using social networks due to the unregulated nature of media.
A)True
B)False
Q3) ________ help drivers navigate while transporting materials and keep managers in touch with their transportation fleets.
A) EDI systems
B) Wireless scanners
C) GPS devices
D) RFID chips
Q4) Fuel prices affect supply chains.
A)True
B)False
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Chapter 6: The Web, E-Commerce, and M-Commerce
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) The website of Vogue, a hair and beauty salon chain, allows visitors to upload their photographs and try virtual hairstyles and virtual makeovers. In this example, the primary web goal of the salon is to ________.
A) inform or entertain the audience
B) influence the audience
C) sell products or services
D) facilitate product comparison
Q2) An organization that has the primary goal of selling products and services needs to have a smooth and convenient checkout process to maintain customer satisfaction.
A)True
B)False
Q3) Devices and software that help people with disabilities, such as screen readers for the visually impaired, are called ________.
A) assistive technologies
B) alternative technologies
C) human performance technologies
D) appropriate technologies
Q4) Describe some of the challenges faced by online marketers.
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8
Chapter 7: Business Intelligence and Decision Making
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120 Flashcards
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Sample Questions
Q1) ________ is a discovery process which relies on semantic structures, linguistic relationships, and common phrases to extract meaningful information.
A) Forecasting
B) What-if analysis
C) Text mining
D) CAPTCHA
Q2) Strategic-level decisions involve direct interactions with customers and have predetermined policies and procedures that spell out how to handle different situations.
A)True
B)False
Q3) Which of the following is an accurate definition of online analytical processing?
A) creating and using offline data by multiple users
B) mimicking the reasoning of a human expert to arrive at a decision
C) retrieving, examining, and drilling data into specific groups
D) examining data from a single, consistent perspective
Q4) Discuss how dashboards, portals, and mashups support the decision-making process.
Q5) What is forecasting and how does it work?
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Chapter 8: Collaborating with Technology
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120 Flashcards
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Sample Questions
Q1) Which of the following is true of group decision support systems?
A) They allow users to collaborate with each other asynchronously, saving time and effort in coordination.
B) They allow users to express independent viewpoints that may differ from those of others in a group.
C) They do not support anonymity and require users to use their real names, to increase accountability.
D) They give high-status individuals within a group a disproportionate influence on decisions.
Q2) On microblogging sites, a hashtag is used to indicate that ________.
A) a set of posts are on a similar topic
B) users are away from their systems
C) a post links away from the site
D) a user posts objectionable content
Q3) How do online discussion forums function?
Q4) Explain the concept of "virtual reality."
Q5) Media richness is usually starkly lower online than during face-to-face.
A)True
B)False
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Chapter 9: Knowledge Management and E-Learning
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Sample Questions
Q1) Pierce Bailey, a sales executive at a mobile service company, needs to document details of the sales calls he makes on a daily basis. What kind of knowledge is he documenting when he is feeding in customer contact information, responses of customers, and follow-up that needs to be done?
A) tacit knowledge
B) experiential knowledge
C) explicit knowledge
D) common knowledge
Q2) ________ is a part of the XML family of standards that is used to describe online resources and their properties for the semantic web.
A) RDF
B) P3P
C) OWL
D) SRGS
Q3) What is knowledge management?
Q4) How do simulations help in making an e-learning program successful?
Q5) How is explicit knowledge different from tacit knowledge?
Q6) What is self-paced e-learning?
Q7) What is a semantic web?
11
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Chapter 10: Ethics, Privacy, and Security
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Sample Questions
Q1) In Internet terminology, a worm refers to a(n) ________.
A) email program created not for communication but to lure spam
B) software program that attracts malicious attacks in order to study their properties and origins
C) self-replicating program that sends copies to other nodes on a computer network
D) software tool used to inspect incoming and outgoing traffic to a computer network
Q2) For which of the following purposes are botnets most likely to be used?
A) capturing Internet users' sensitive information
B) attracting different types of malware to track their origins
C) encrypting critical information to protect it from loss or corruption
D) tracking and eliminating computer worms and viruses
Q3) Which of the following is an accurate definition of a keylogger?
A) a process which helps a user increase productivity by deleting spam emails before they reach him
B) a monitoring software that records a user's keystrokes
C) software that prevents fraudsters from hacking into email accounts
D) a program that controls permissions for web traffic into and out of a computer network
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12
Chapter 11: Systems Development and Procurement
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Sample Questions
Q1) Which of the following is a disadvantage of prepackaged software?
A) It does not employ an industry's best practices to handle the processes.
B) It requires an organization to change its business processes.
C) It involves high costs and a long implementation time.
D) It does not work for applications that offer few competitive advantages.
Q2) An early form of business process management (BPM) that was developed as a means to make sweeping changes to eliminate all processes that did not add value was known as
A) business process reengineering
B) business process mapping
C) business process automation
D) business process modeling
Q3) Why was business process reengineering unsuccessful as a process and criticized by users?
Q4) The choice of software development environments and hardware architecture is affected by the experience and capabilities of an organization's IT staff.
A)True
B)False
Q5) What is a feasibility study? Explain.
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Chapter 12: Project Management and Strategic Planning
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Sample Questions
Q1) The planning processes lay the groundwork for the project by clarifying the value it will bring to the organization, setting its objectives, and estimating the project's length, scope, and cost.
A)True
B)False
Q2) The ________ lays out rules about what employees are allowed to do with IT resources and what activities are disallowed.
A) executive summary
B) acceptable-use policy
C) project charter
D) project proposal
Q3) Discuss the differences between processes and projects.
Q4) A confirmation bias is a rare human tendency to believe that an event was predictable even if it was not.
A)True
B)False
Q5) What is change management?
Q6) Discuss the acceptable-use policy.
Q7) What is a project charter?
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