Computer Information Systems
Exam Bank
Course Introduction
Computer Information Systems (CIS) is a multidisciplinary course that explores the use of computer technology to solve business problems and support organizational operations. The course covers fundamental concepts in information systems, including systems analysis and design, database management, networking, cybersecurity, and business applications. Students learn to evaluate, implement, and manage information technologies within a business context, with a focus on aligning IT solutions with organizational goals. Through hands-on projects and case studies, the course develops technical and analytical skills necessary for effective decision-making in the rapidly evolving field of information systems.
Recommended Textbook
Principles of Information Systems 11th Edition by Ralph Stair
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14 Chapters
1191 Verified Questions
1191 Flashcards
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Chapter 1: An Introduction to Information Systems
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) _____ involves using information systems and the Internet to acquire parts and supplies.
A) e-commerce
B) e-business
C) mobile commerce
D) e-procurement
Answer: D
Q2) The unique value of learning systems is that they allow organizations to capture and use the wisdom of experts and specialists.
A)True
B)False
Answer: False
Q3) Data that can be used for a variety of purposes is said to be ______.
A) flexible
B) economical
C) relevant
D) verifiable
Answer: A
Q4) _____ include the strategies, policies, methods, and rules for using the CBIS.
Answer: Procedures
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Chapter 2: Information Systems in Organizations
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) The design department of an architectural firm that uses computers in all aspects of its design work would be said to have a high level of _____.
Answer: infusion
Q2) An organization's structure is independent of its goals and approach to management.
A)True
B)False
Answer: False
Q3) A(n) _____, also called a strategic partnership, is an agreement between two or more companies that involves the joint production and distribution of goods and services.
Answer: strategic alliance
Q4) Introducing new products and services frequently is part of a(n) _____ competitive advantage strategy
A) differentiation
B) creating new products and services
C) altering the industry
D) improving existing product lines and services
Answer: B
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Chapter 3: Hardware: Input, Processing, and Output Devices
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) _____ computers are the smallest and least expensive members of the laptop computer family.
Answer: Netbook
Q2) _____ displays are flat displays that use liquid crystals to form characters and graphic images on a backlit screen.
A) CRT
B) Plasma
C) OLED
D) LCD
Answer: D
Q3) The CPU and memory of a computer are housed in the same box call the _____ unit.
A) processing unit
B) motherboard
C) chip set
D) system
Answer: D
Q4) RAID is a method of storing data so that it can be accessed more quickly.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Software: Systems and Application Software
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Sample Questions
Q1) Today's mobile phones and some PCs use a touch user interface called a ________ to allow people to control the personal computer.
A) graphical user interface
B) command driven interface
C) speech recognition interface
D) natural user interface
Q2) Each programming language has its set of rules, called the program code of the language.
A)True
B)False
Q3) There are free Web-based productivity software suites that require no installation on the computer.
A)True
B)False
Q4) Embedded operating systems _____.
A) represent a small, niche market
B) are changing the way we interact with many household devices
C) are used in a narrow range of applications
D) all of the above
Q5) What are some of the disadvantages of using proprietary software?
Page 6
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Chapter 5: Database Systems, Data Centers, and Business Intelligence
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) The _____ data model has become the most popular database model.
Q2) A description that tells the DBMS the logical and physical structure of the data and the relationships among the data for each user is called a(n) _____.
Q3) With _____, the database is stored on a service provider's server and accessed by the client over a network, typically the Internet.
A) Internet access
B) Database as a Service
C) Software as a Service
D) Oracle
Q4) Briefly describe the relational data model.
Q5) A collection of fields all related to a single object, activity, or individual is a(n)
A) record
B) file
C) attribute
D) character
Q6) A collection of related records is called a(n) _____.
Q7) Define the term data mining and identify its objectives.
Q8) The allowable values for an attribute is called its _____. Page 7
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Page 8
Chapter 6: Telecommunications and Networks
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Sample Questions
Q1) Unified communications supports _____.
A) instant messaging
B) e-mail
C) voice mail
D) all of the above
Q2) Smartphones have their own software operating systems and are capable of running applications that have been created for that operating systems or any other operating system.
A)True
B)False
Q3) A(n) ______ forwards data packets across two or more distinct networks toward their destinations through a process known as routing.
Q4) A telecommunications protocol is any material substance that carries an electronic signal to support communications between a sending and receiving device.
A)True
B)False
Q5) _____ is a network device that serves as an entrance to another network.
Q6) A(n) _____ is a satellite ground station with a dish antenna smaller than 3 meters in diameter.
Page 9
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Chapter 7: The Internet, Web, Intranets, and Extranets
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Sample Questions
Q1) www.cengage.com is an example of a _____ name that identifies the Internet host site.
Q2) ______ cloud refers to service providers that offer their cloud-based services to the general public.
Q3) Web _____ such as Adobe Flash and Real Player, provide additional features to standard Web sites.
Q4) The fiber-optic cables that span the globe over land and under sea make up the Internet _____.
A) infrastructure
B) backbone
C) transmission media
D) TCP/IP
Q5) The ______ is a 64-bit number that identifies the computer on the Internet.
Q6) A growing number of companies offer limited access to their private corporate network for selected customers and suppliers by use of a(n) ______
A) intranet
B) Internet
C) extranet
D) World Wide Web
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Chapter 8: Electronic and Mobile Commerce
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Sample Questions
Q1) The B2B market is considerably larger than the B2C with B2B revenue about 13 times B2C revenue.
A)True
B)False
Q2) A(n) _____ joins competitors and suppliers alike to buy and sell goods, trade market information, and run back office operations.
Q3) The market for mobile commerce in North America is maturing much later than in Western Europe and Japan.
A)True
B)False
Q4) _____ is the conducting of business activities electronically over computer networks.
Q5) A(n) _____ is a single Web site that offers many products and services at one Internet location.
A) Web portal
B) cybermall
C) e-boutique
D) none of the above
Q6) Define electronic commerce and identify its various subsets.
Page 11
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Chapter 9: Enterprise Systems
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Sample Questions
Q1) The recording of a sale and the creation of an accounts receivable entry indicating that a customer owes money for goods received is an example of _____ accounting.
Q2) The _____ refines the production plan defined by the demand management process to develop a detailed production schedule specifying details such as which item to produce first and when production should be switched from one item to another.
A) sales and operation plan
B) detailed scheduling plan
C) material requirement plan
D) none of the above
Q3) Many SMEs elect to implement _____ ERP systems from vendors such as Plex and NetSuite that enable users to access the ERP application using a Web browser.
Q4) Implementation of an ERP system provides an organization with an opportunity to also upgrade its technology infrastructure.
A)True
B)False
Q5) Define the term CRM system and state its fundamental purpose.
Q6) TPS systems capture and process data that describe fundamental business _____.
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Page 12
Chapter 10: Information and Decision Support Systems
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Sample Questions
Q1) A typical DSS includes many components including the _____ which allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases.
A) model base
B) dialogue manager
C) database
D) external database access
Q2) A(n) _____ model finds the best solution, usually one that will best help the organization meet its goals.
Q3) Internal auditing is performed by individuals within the organization to determine whether the financial statements and reports produced by the financial MIS are accurate.
A)True
B)False
Q4) What sort of negative group behavior can lead to ineffective group decision making?
Q5) _____ decisions deal with unusual or exceptional situations and,in many cases, these decisions are difficult to quantify.
Q6) Explain the difference between an optimization and satisficing model.
Page 13
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Chapter 11: Knowledge Management and Specialized Information Systems
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Sample Questions
Q1) ______, a supercomputer developed by IBM with artificial intelligence capabilities, was able to soundly defeat two prior champions of the game show Jeopardy.
Q2) Research, called the Brain Computer Interface, is ongoing to directly connect the human brain and have human thought control computer activities.
A)True
B)False
Q3) ____________________ is an approach to solving large, complex problems in which many repeated operations or models change and evolve until the best one emerges.
Q4) The inference engine coordinates the flow of knowledge to other components of the expert systems.
A)True
B)False
Q5) A(n) ____________________ system consists of hardware and software that stores knowledge and makes inferences, similar to an experienced and well trained worker.
Q6) ____________________ is a process where the computer makes a decision, analyzes the results, and then makes a better decision based on the analysis.
Page 14
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Chapter 12: Systems Development: Investigation and Analysis
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Sample Questions
Q1) A project manager is a person that performs all of the system development roles, including systems analyst, programmer, and technical specialist.
A)True
B)False
Q2) System users and system stakeholders are essentially the same set of people. A)True
B)False
Q3) The data flow diagram is a technique to show the relationships among data entities.
A)True
B)False
Q4) The translation of strategic and organizational goals into system development initiatives is called ____________________.
Q5) Prototyping begins by creating a preliminary model of a major subsystem or a scaled-down version of the entire system.
A)True
B)False
Q6) Identify several factors that affect the success of a systems development effort.
Page 15
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Chapter 13: Systems Development: Design, Implementation, and Review
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Sample Questions
Q1) When a database fails, failover automatically switches applications and other programs that use the database to a redundant or replicated database so these is no interruption of service.
A)True
B)False
Q2) ______ are rules and procedures to maintain data security.
Q3) The process of readying managers, decision makers, employees, stakeholders, and others for the new system is called ____.
A) user preparation
B) user acceptance
C) start-up
D) installation
Q4) Organizations that use the cloud-computing approach for some applications don't have to worry about acquiring hardware for these applications.
A)True
B)False
Q5) When following the object-oriented design approach, you might want to design the sequence of events for performing some process. The event sequence is also called a(n)
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Chapter 14: The Personal and Social Impact of Computers
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Sample Questions
Q1) ____ of U.S. employers monitor their employees Web surfing activities.
A) Less that 20%
B) About 25%
C) Over 50%
D) Almost 75%
Q2) ____________________ have extra knowledge that make them especially dangerous - they know logon ids, passwords, and company procedures that help them evade detection.
A) crackers
B) hackers
C) insiders
D) script bunnies
Q3) ____________________ is software installed on a personal computer to intercept or take partial control over the user's interaction with the computer without knowledge or permission of the user.
Q4) It is estimated that the global software piracy rate was about 42% and amounted to about $95 billion in lost sales.
A)True
B)False
Q5) Another word for computer viruses and worms is ____________________.
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