Comparative Management Systems
Exam Materials
Course Introduction
Comparative Management Systems explores the diverse approaches to management practiced across different countries and cultures. The course analyzes how economic, social, political, and cultural environments influence managerial styles, organizational structures, decision-making processes, and business strategies. Students will examine key theories and frameworks for comparing management systems, evaluate case studies from various regions, and discuss the implications of globalization for cross-cultural management. Through this comparative lens, students gain practical insights into adapting business practices and leadership strategies for success in international and multicultural contexts.
Recommended Textbook
International Management Managing Text and Cases 8th Edition by Helen Deresky
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11 Chapters
1078 Verified Questions
1078 Flashcards
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Page 2
Chapter 1: Assessing the Environment: Political, Economic,
Legal, Technological
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84 Verified Questions
84 Flashcards
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Sample Questions
Q1) The ________ method of analyzing economic risk attempts to measure statistically a country's ability to honor its debt obligation by assigning different weights to economic variables.
A) quantitative
B) qualitative.
C) checklist
D) objective
Answer: A
Q2) ________ poses a severe and random political risk to company personnel and assets,and interrupts the conduct of business.
A) Plagiarism
B) An election
C) Privatization
D) Terrorism
Answer: D
Q3) Common law is based on a comprehensive set of laws organized into a code.
A)True
B)False
Answer: False
Page 3
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Chapter 2: Managing Interdependence, Social Responsibility, and Ethics
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) Which of the following is a policy of the Electronic Industry Code of Conduct (EICC)?
A) Excessive overtime can be propagated if it benefits the company.
B) Child labor can be allowed when there is a shortage of employees.
C) Contract manufacturers should follow some basic environmental requirements.
D) Factory inspection should be limited to the headquarters.
Answer: C
Q2) According to the international codes of conduct,how should MNEs handle technology transfer overseas?
Answer: MNEs should cooperate with governmental authorities in assessing the impact of transfers of technology to developing countries and in enhancing the technological capacities of developing countries.MNEs should develop and adapt technologies to the needs and characteristics of the countries in which they operate.MNEs should conduct research and development activities in developing countries,using local resources and personnel to the greatest extent possible.
Q3) Globalization has reduced the ethical problems facing organizations.
A)True
B)False
Answer: False
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Chapter 3: Understanding the Role of Culture
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) According to Hofstede,societies that accept strong hierarchical boss-subordinate relationships are high on ________.
A) uncertainty avoidance
B) collectivism
C) individualism
D) power distance
Answer: D
Q2) What types of behavior by international managers would most likely be offensive in Saudi Arabia?
Answer: Using disparaging or swear words and off-color or obscene attempts at humor.
Engaging in conversations on religion,politics,or Israel.
Bringing gifts of alcohol or using alcohol,which is prohibited in Saudi Arabia.
Requesting favors from those in authority or esteem,for it is considered impolite for Arabs to say no.
Introducing business subjects too soon.
Pointing your finger at someone or showing the soles of your feet when seated.
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Page 5
Chapter 4: Communicating Across Cultures
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107 Flashcards
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Sample Questions
Q1) Which of the following is a true statement regarding kinesic behavior?
A) Facial expressions have the same meaning across cultures.
B) Minor variations in body language are insignificant.
C) Hand gestures are universally interpreted.
D) The meaning of body movements varies by culture.
Q2) If you assume that every member of a society or subculture has the same characteristics or traits,you are guilty of ________.
A) discrimination
B) stereotyping
C) persecution
D) kinesic behavior
Q3) Which of the following tips is most likely to lead to effective intercultural communication?
A) Avoid being culturally sensitive over the Internet, as it might result in discrimination.
B) It is always better to use long and descriptive sentences.
C) Messages need to be encoded carefully.
D) Communication processes should be made quicker by removing feedback systems.
Q4) Define decoding and list three main causes of incongruence in the decoding process.
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Chapter 5: Cross-Cultural Negotiation and Decision Making
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) From an American perspective,the ________ stage of negotiation is straightforward,objective,efficient,and direct.
A) relationship building
B) exchanging task-related information
C) nonverbal communication
D) motivation
Q2) The ringi process involves gaining approval on a proposal by circulating documents to those concerned throughout the company.
A)True
B)False
Q3) In Japanese culture,the term ________ refers to a process which involves gaining approval on a proposal by circulating documents to those concerned throughout the company.It usually comprises four steps: proposal,circulation,approval,and record.
A) nemawashi
B) kaizen
C) shinyo
D) ringi
Q4) How does nonverbal communication affect the negotiation process?
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Chapter 6: Formulating Strategy
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Sample Questions
Q1) A country seeks new infusions of capital,technology,and know-how.It announces that it shall exempt taxes and grant concessions for foreign investors.Which of the following measures is the country employing?
A) providing incentives
B) imposing regulations
C) establishing trade barriers
D) ensuring economies of scale
Q2) A company designs and constructs a facility abroad,trains local personnel,and then transfers the facility to local management for a fee.Which of the following entry strategies is being implemented by the company?
A) franchising
B) offshoring
C) turnkey operation
D) contract manufacturing
Q3) One pressing reason for many large firms to expand overseas is to seek economies of scale.
A)True
B)False
Q4) Describe the various sources of information that are available to managers.
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Chapter 7: Global Alliances and Strategy Implementation
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) All of the following are cooperative aspects of strategic alliances EXCEPT ________.
A) creating economies of scale in tangible assets
B) forming upstream-downstream divisions of labor
C) limiting investment risks through shared resources
D) learning new intangible skills from alliance partners
Q2) Which of the following represents government influence on IJVs?
A) copyright protection
B) partnership of firm
C) organization structure
D) negotiation practice
Q3) Which of the following types of alliances can be formed between a company and a foreign government?
A) international joint venture
B) equity strategic alliance
C) non-equity strategic alliance
D) global strategic alliance
Q4) What is the "dual nature" of strategic alliances?
Q5) How can firms increase the likelihood of forming a successful global alliance?
Q6) Describe the process of knowledge management in international joint ventures.
Page 9
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Chapter 8: Organization Structure and Control Systems
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Sample Questions
Q1) No matter what the stage of internationalization,a firm's structural choices always involve ________.
A) low standardization procedures
B) integration and differentiation
C) vertical job specialization
D) mass marketing and niche marketing
Q2) Diana's,an Illinois-based cosmetics company,manufactures a wide range of natural cosmetics and skin-care products.The company has international divisions located in Singapore and London.The top management at Diana's is currently considering making a change to the company's organizational structure. Which of the following,if true,best supports the argument that Diana's should change its organizational structure?
A) Employees at Diana's complain that they are too bogged down with administrative tasks to focus on creating new products and concepts.
B) Diana's exports its products to the emerging markets in Asia and Africa.
C) Employee attrition is low at Diana's.
D) The labor union consisting of Diana's full-time employees successfully negotiated a hike in their annual compensation with management a few months ago.
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Page 10
Chapter 9: Staffing,Training,and Compensation for Global Operations
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following factors will hinder the integration of expatriate staff with local staff?
A) knowledge sharing
B) headquarters mentality
C) overseas experience
D) cultural flexibility
Q2) Briefly discuss the interdependence of strategy,structure,and staffing.
Q3) Most MNCs tend to start their operations in a particular region by selecting primarily from their own pool of managers.Over time,and with increasing internationalization,they tend to move to a predominantly polycentric or regiocentric policy because of
A) the lack of governmental support for hiring locals
B) the inefficiencies of expatriate managers
C) the poor performance of subsidiaries
D) the greater costs of expatriate staffing
Q4) Describe Tung's five training techniques for assisting expatriates in the adjustment process.How can training be integrated with global orientation?
Q5) Why is expatriate compensation complicated? What are some of the universal best practices regarding employee compensation?
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Chapter 10: Developing a Global Management Cadre
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Sample Questions
Q1) According to the study by Lazarova and Caligiuri,career planning sessions are associated with successful repatriation.
A)True
B)False
Q2) Which of the following refers to a language- and communication-related issue that poses a challenge to many virtual global teams?
A) lack of face-to-face meetings to establish trust or for cross-interaction processes such as brainstorming
B) variable skill levels and willingness to interact through virtual media
C) lack of visibility of nonverbal cues
D) variations in attitudes and expectations toward time
Q3) The ability to mesh the team's activities with the organization's goals is called
A) task facilitation
B) interpersonal facilitation
C) resource acquisition
D) external alignment
Q4) What are global management teams? Why are they important to global firms?
Q5) What are the long-term consequences of an ineffective repatriation program?
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Chapter 11: Motivating and Leading
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Sample Questions
Q1) According to Hofstede,the crucial fact to grasp about leadership in any culture is that it is a complement to "subordinateship."
A)True
B)False
Q2) The context of leadership comprises the attributes of the leader and the decisions to be made.
A)True
B)False
Q3) What role does culture play in the motivational process? Why is it important to understand the different motivational patterns across cultures?
Q4) Briefly describe the impact of e-business on leadership.
Q5) A visionary leader who inspires subordinates and is performance-oriented would be best described as a(n)________ leader.
A) charismatic
B) autocratic
C) dictatorial
D) self-protective
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