Communication Studies
Exam Solutions
Course Introduction
Communication Studies explores the theory and practice of human communication across various contexts, including interpersonal, group, organizational, and mass media settings. The course examines the principles, processes, and effects of verbal and nonverbal communication, focusing on the analysis and development of effective communication skills. Students will learn to critically evaluate messages, understand the role of culture in communication, explore the impact of new media technologies, and apply communication strategies in real-world scenarios. This foundation prepares students to become competent communicators, ethical information consumers, and effective participants in personal, professional, and public spheres.
Recommended Textbook
Invitation to Human Communication 1st Edition by Cindy Griffin
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15 Chapters
150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/study-set/3649
Page 2
Chapter 1: Foundations of Communication
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72583
Sample Questions
Q1) Rupa is preparing to give a speech.The process of a speaker putting her ideas into words is called ____.
A) decoding
B) encoding
C) feedback
D) channeling
Answer: B
Q2) Communication with other people that ranges from highly personal to the highly impersonal is called is called intrapersonal communication.
A)True
B)False
Answer: False
Q3) College students spend more time speaking than they do reading, listening or writing.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Communication, Perception, and the Self
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72569
Sample Questions
Q1) Andrea describes herself as a "heterosexual, female, Latina, and first generation college student." This description refers to Andrea's __________.
A)standpoint
B)self-esteem
C)reflected appraisal
D)facework
Answer: A
Q2) Individuals who are acutely aware of their self-expressions and identity management behaviors are called high self-monitors.
A)True
B)False
Answer: True
Q3) The factors that help determine which sensory data we will pay attention to include intensity and size, repetition, contrast, and personal motivation.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Nonverbal Communication
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72570
Sample Questions
Q1) While the cultural ideal for American women is thinness, traditional African cultures equate full-figured bodies as being healthy, prosperous, and wealthy.
A)True
B)False
Answer: True
Q2) People from polychronic cultures work on several tasks at once and view time as flexible.
A)True
B)False
Answer: True
Q3) Many Americans stand and converse with strangers at closer distances than do people from the Middle East.
A)True
B)False
Answer: False
Q4) Technology does not influence our ability to understand nonverbal codes.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Communication
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Source URL: https://quizplus.com/quiz/72571
Sample Questions
Q1) Scientists, technicians, educators, and physicians often incorporate jargon when communicating with other members of the same profession.
A)True
B)False
Q2) The rules that govern word order are called __________.
A)language
B)phonology
C)syntax
D)semantics
Q3) Denotative meanings are the literal, or commonly accepted, meaning of a word.
A)True
B)False
Q4) Phonology refers to the meanings of specific words.
A)True
B)False
Q5) Men interrupt conversations more often than women.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Language
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72572
Sample Questions
Q1) Message accuracy is one of the forms of interference caused by language.
A)True
B)False
Q2) __________ are open to hearing different views and perspectives, even when there is disagreement.
A)careful listeners
B)critical listeners
C)moral listeners
D)civil listeners
Q3) This type of interference occurs when people make the conversation about themselves instead of showing interest in the person who is talking.
A)stage hogging
B)defensive listening
C)insensitive listening
D)ambushing
Q4) There are times when listeners have difficulty listening to a message because of speaker interference.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Interpersonal Communication
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72573
Sample Questions
Q1) Bill Rawlins developed a six-stage model of friendship to help explain the stages of our friendships.Which stage occurs when we begin to self-disclose in small amounts?
A)role-limited interaction
B)friendly relations
C)moves to friendship
D)nascent friendship
Q2) Research indicates that women's friendships are often based around shared activities such as playing or watching sports or video games or working on projects.
A)True
B)False
Q3) Mark Knapp created one of the more popular models for explaining how relationships develop and deteriorate.Knapp's model uses a __________ metaphor to illustrate the process of relationship development and dissolution.
A)tree
B)window
C)bridge
D)staircase
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Improving Interpersonal Communication and Relationships
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Sample Questions
Q1) How we choose to respond to conflict does not depend on our family of origin.
A)True
B)False
Q2) When each party in a conflict situation is willing to give up part of its desired goal, a __________ style of conflict resolution was used.
A)win-win
B)win-lose
C)lose-lose
D)compromise
Q3) People who use a __________ style to manage conflict value cooperation and often approach a resolution by "meeting someone half-way."
A)conflict
B)avoiding
C)compromising
D)accommodating
Q4) Gender roles, or the social expectations for how males and females should behave, have also been linked to conflict styles.
A)True
B)False
Page 9
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Chapter 8: Communication in Groups
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72575
Sample Questions
Q1) Forums occur when messages or topics are posted online and individuals have an opportunity to post their individual responses and ideas to those original messages.
A)True
B)False
Q2) Small groups usually consist of a minimum of __________ and a maximum of __________ people.
A)two; twenty B)three; fifteen C)five; twenty
D)There is no maximum number for a small group.
Q3) A(n) __________ is a public discussion in which several people each give speeches on different aspects of the same topic.
A)oral report
B)discussion Panel
C)symposium
D)online forum
Q4) More males than females use the social media site Facebook.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Leadership and Improving Communication in Groups and Teams
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72576
Sample Questions
Q1) Research reports that bullying is present in almost __________ percent of workplaces.
A)10
B)25
C)35
D)50
Q2) A(n) __________ leader can be defined as one who exhibits leadership that creates significant change in the life of people and organizations.
A)authoritarian
B)laissez-faire
C)transformative
D)democratic
Q3) When women display authoritarian, democratic, or laissez-faire leadership styles, groups are more likely to evaluate them as bossy and demanding (authoritarian), too ineffective and wishy-washy (democratic), and as too soft or incompetent (laissez-faire).
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Developing Your Speech Topic and Purpose
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72577
Sample Questions
Q1) A(n) __________ is a person's idea of what is good, worthy, or important.
A)attitude
B)belief
C)value
D)standpoint
Q2) The __________ is the ethical and civil exchange of ideas and opinions among communities about topics that affect the public.
A)master status
B)speech introduction
C)public dialogue
D)ethnocentric point of view
Q3) Which of the following is not one of the types of connectives discussed in your textbook?
A)transitions
B)signposts
C)internal preview
D)identifiers
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12
Chapter 11: Gathering and Developing Supporting Materials
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72578
Sample Questions
Q1) The process of reasoning that uses specific instances, or examples, to make a claim about a general conclusion.
A)inductive reasoning
B)deductive reasoning
C)causal reasoning
D)analogical reasoning
Q2) Which of the following is not an example of an open-ended question?
A)"What are your thoughts on this most recent decision to cut spending on education?"
B)"How did you become a student advocate?"
C)"Why do you believe the department is changing its current curriculum for graduation?"
D)"How long have you been working in student housing?"
Q3) The __________ is the middle number in a series or set of numbers arranged in a ranked order.
A)median
B)mean
C)mode
D)average
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13
Chapter 12: Delivering Your Speech
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72579
Sample Questions
Q1) Since beginning public speakers do not always know what gestures will appear natural in a speech, they should try to repeat the same gesture throughout a speech.
A)True
B)False
Q2) This refers to how correctly a word is said.For example, saying the word nuclear as "nu-cle-ar" (correct) rather than "nu-cu-lar" (incorrect) demonstrates __________.
A)pronunciation
B)articulation
C)dialect
D)vocal variety
Q3) The process that builds public speaking confidence because it replaces negative thoughts with positive thoughts is called __________.
A)acting confident
B)systematic desensitization
C)cognitive dissonance
D)cognitive restructuring
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14
Chapter 13: Informative Speaking
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72580
Sample Questions
Q1) A speech that explains the different parts of a computer is a speech about a(n)
A)process
B)event
C)concept
D)object
Q2) Which of the following is not one of the organizational patterns for informative speeches?
A)multiple perspectives
B)chronological
C)topical
D)spatial
Q3) Speeches about objects are about anything that is tangible-that is, can be perceived by the senses.
A)True
B)False
Q4) It is not possible to present too little information in a speech causing the audience to be confused.
A)True
B)False
Page 15
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Chapter 14: Persuasive Speaking
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72581
Sample Questions
Q1) A(n) __________ illustrates direction or motion.
A)organization chart
B)flow chart
C)ultrasound
D)graph
Q2) Which of the following is not a tip for giving an effective persuasive speech?
A)Be realistic about changing your audience's views.
B)Use your evidence fairly and strategically for the best results.
C)Use language that respectfully motivates your audience to change.
D)Expect to persuade all listeners.
Q3) Speeches that address questions of policy might address the facts or the morality of the topic, before moving on to offer solutions and plans of action.
A)True
B)False
Q4) Speeches cannot use stories to construct an argument.
A)True
B)False
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Chapter 15: Invitational Speaking
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72582
Sample Questions
Q1) When speakers explore an issue, they develop that position by inviting the audience to see the issue from their perspective and return the gesture by asking to see the issue from the perspective of the audience.
A)True
B)False
Q2) Which of the following is not a tip for giving an effective invitational speech?
A)use invitational language
B)include research to support your opinions
C)limit time for discussion
D)know your position
Q3) Visual aids can help explain material and thus enhance the clarity of the information.
A)True
B)False
Q4) Which of the following is not part of the invitational environment?
A)understand the issues fully
B)respect diverse views
C)present one and only one position on an issue
D)appreciate the range of possible positions on an issue
To view all questions and flashcards with answers, click on the resource link above. Page 17