Career Development Practice Exam
Course Introduction
Career Development explores the skills, strategies, and mindsets necessary for effective career planning and professional growth. The course covers topics such as self-assessment, goal setting, resume and cover letter writing, interview preparation, professional networking, and workplace communication. Students will engage in practical activities and reflective exercises designed to help them identify their strengths and interests, research career options, and develop personalized action plans. By the end of the course, students will be equipped with tools and confidence to navigate the evolving job market and make informed career decisions.
Recommended Textbook
Professionalism Skills for Workplace Success 3rd Edition by Lydia E. Anderson
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16 Chapters
1680 Verified Questions
1680 Flashcards
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Page 2
Chapter 1: Your Attitude and Personality
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) You should try to avoid a person who has a bad attitude.
A)True
B)False
Answer: True
Q2) Negative experiences are the experiences that most heavily impact your personality, values, and self-concept.
A)True
B)False
Answer: True
Q3) Choose whether intrinsic or extrinsic rewards are more important when working toward goals.
A)True
B)False Answer: False
Q4) Past experiences:
A) Shape your current personality
B) Shape your values
C) Both A and B
D) None of the above
Answer: C
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Chapter 2: Goal Setting and Life Management
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) Your goals are supported by your finances.
A)True
B)False Answer: True
Q2) Personal financial management is important in your career and work performance.
A)True
B)False
Answer: True
Q3) When creating a budget, use your:
A) Net income
B) Taxes
C) Miscellaneous income
D) All of the above
E) None of the above
Answer: A
Q4) A(n) ________ is money going out.
Answer: Expense
Q5) ________ is the cost of borrowing money.
Answer: Interest
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Chapter 3: Personal Financial Management
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82 Flashcards
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Sample Questions
Q1) Stress has no impact on the workplace.
A)True
B)False
Answer: False
Q2) Simple ways to help relieve stress include:
A) Have leisure time
B) Listening to music
C) Get enough sleep
D) All of the above
E) None of the above
Answer: D
Q3) One way to get organized and save time is to answer e-mails as they come in instead of waiting to answer them all at once.
A)True
B)False
Answer: False
Q4) Time wasters are activities that take up several hours of the workday.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Time and Stress Managementorganizational Skills
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) The basic rule of thumb for dressing at work is:
A) Dress like your coworkers
B) Check the fashion magazines
C) Dress one position higher than your current position
D) All of the above
E) None of the above
Q2) Respect is defined as holding someone in high regard.
A)True
B)False
Q3) Describe several activities that exhibit good etiquette during a business lunch.
Q4) If your communication device sounds an alert while you are dining with others, turn your head away from the table and take the message.
A)True
B)False
Q5) The more professional you dress, the more professional you tend to behave. A)True B)False
B)False Page 6
Q6) If you accidentally burp while dining, laugh out loud and continue eating. A)True
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Page 7
Chapter 5: Ethics, Politics, and Diversity
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170 Verified Questions
170 Flashcards
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Sample Questions
Q1) When describing individuals, we are usually attaching negative labels to them.
A)True
B)False
Q2) A statement to remind employees that differences in the workplace should be an asset and not a form of prejudice is a:
A) Law
B) Policy
C) Diversity statement
D) All of the above
E) None of the above
Q3) Power is the ability to influence another person's behavior.
A)True
B)False
Q4) Telling a cultural joke at work can be considered discrimination.
A)True
B)False
Q5) ________ means to obtain and use power.
Q6) Confidential issues are not considered private matters at the work place.
A)True
B)False
Page 8
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Chapter 6: Etiquettedress
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93 Flashcards
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Sample Questions
Q1) Be cautious about workplace friendships because:
A) Your friendship has the potential to only be based upon work issues
B) If the friendship goes awry, others will be jealous
C) If your friend gets promoted, you can no longer be friends
D) None of the above
Q2) Accountability means you will accept the power given to you.
A)True
B)False
Q3) Bosses that are abusive typically:
A) Are poor performers
B) Are high performers
C) Have low self-esteem
D) Are good bosses
Q4) It is acceptable and encouraged to increase your professional network within your company.
A)True
B)False
Q5) A good boss does not groom employees for promotions.
A)True
B)False
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Chapter 7: Customer Servicequality
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Value means customers believe:
A) You cannot compete on price
B) They are getting a good deal for the price paid
C) Both A and B
D) None of the above
Q2) Tactical issues identify how to link strategy to day-to-day operations.
A)True
B)False
Q3) Always check with the company's legal counsel before engaging in a contract of behalf of the company.
A)True
B)False
Q4) A(n) ________ is a visual display of a company's structure.
Q5) The ________ function deals with the production and distribution of the company's product or service.
A) Marketing
B) Operations
C) Information systems
D) None of the above
Q6) The way a company is organized is called its ________.
Page 10
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Chapter 8: Human Resource Management
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) ________ is another word for a prescription drug.
A) Physical therapy
B) Pharmaceutical
C) Pharmacological
D) Psychological
Q2) When asked to sign a performance evaluation:
A) Sign the document, even if you don't agree with its contents
B) Sign the document, even if you don't agree with its contents, but include an emotional written response
C) Sign the document, even if you don't agree with its contents, but include factual evidence supporting your concerns
D) Do not sign the document if you disagree with its contents
Q3) A(n) ________ policy means employers can change their policies whenever applicable.
A) Employment-at-will
B) Employment and change
C) Right-to-revise
D) Right-at-will
Q4) Describe the purpose and use of an employee handbook.
Q5) A(n) ________ is a company's policy on appropriate workplace attire.
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Chapter 9: Communication
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Business letters should be keyboarded on:
A) Letterhead
B) Personal note cards
C) Legal paper
D) Standard bond paper
Q2) When using verbal communication, it is important to:
A) Carefully select your words
B) Stop and listen
C) Both A and B
D) None of the above
Q3) ________ is when the receiver interprets a message.
Q4) Effective documentation includes:
A) Where the event could have occurred
B) Details about what someone might have said
C) Noting who said what to whom
D) Keeping all documentation in memo form
Q5) It is acceptable to utilize foul language at work in certain situations.
A)True
B)False
Q6) Identifying how a message will be sent is called ________.
Page 12
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Chapter 10: Accountability and Workplace Relationships
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Sample Questions
Q1) You do not need to dress professionally for a video conference meeting.
A)True
B)False
Q2) When sending an email, it is appropriate to leave the subject line blank:
A) When you want to grab the reader's interest
B) When the reader already knows the subject
C) When you already know the reader
D) Never
Q3) An electronic image is also known as e-dentity.
A)True
B)False
Q4) When receiving a work-related message that requires a reply:
A) Always respond immediately
B) Do not reply (ignore the message)
C) Do not reply for two days (take ample time to think)
D) None of the above
Q5) With the routine use of the Internet, it is no longer necessary to preserve the confidentially of your electronic address book at work.
A)True
B)False
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Chapter 11: Teamwork, Motivation, and Leadership
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) Leaders only guide and motivate employees.
A)True
B)False
Q2) Make every effort to increase your leadership skills.
A)True
B)False
Q3) An outline of a major topic and activities to be addressed at a meeting is:
A) An agenda
B) Presentation
C) Minutes
D) All of the above
Q4) Prior to a meeting, an agenda is normally distributed to attendees.
A)True
B)False
Q5) If you are going to share a small amount of information during a meeting it is not important to get it on the agenda.
A)True
B)False
Q6) ________ are needs that focus on workplace relationships.
Q7) Identify the characteristics of effective leadership.
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Chapter 12: Conflict and Negotiation
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) The avoiding management style is used when you want to deal with the conflict.
A)True
B)False
Q2) Negotiation is successful when both parties do all the following EXCEPT:
A) Want to resolve the issue
B) Listen to the other side
C) Continue to disagree on the objective
D) Honestly communicate their case/situation
Q3) If you experience harassment, you should ignore it so it will not happen again.
A)True
B)False
Q4) The ________ conflict-management style is used when you don't want to deal with the conflict.
A) Avoiding
B) Forcing
C) Accommodating
D) Compromising
Q5) When dealing with conflict you may need to seek outside assistance.
A)True
B)False
Page 15
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Chapter 13: Job Search Skills
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79 Verified Questions
79 Flashcards
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Sample Questions
Q1) A career objective is a statement that introduces your job skills and hobbies.
A)True
B)False
Q2) Include your network list and marriage certificate in your job search portfolio.
A)True
B)False
Q3) Trigger words are used in a career objective.
A)True
B)False
Q4) One major goal of an informational interview is to ask for a job.
A)True
B)False
Q5) Letters of recommendation:
A) Are written testimonies from others regarding your credibility
B) Can come from supervisors, coworkers, or instructors
C) Should be no more than two years old
D) All of the above
Q6) A reference list should be sent with your résumé.
A)True
B)False
Page 16
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Chapter 14: Resume Package
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74 Flashcards
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Sample Questions
Q1) Soft skills refer to people skills.
A)True
B)False
Q2) The final paragraph of a cover letter should tell why you are interested in the position, the organization, and its products and services.
A)True
B)False
Q3) A cover letter is most often the first impression a potential employer will have of you.
A)True
B)False
Q4) Step two of résumé creation involves listing the following information into an electronic document:
A) Education, skills, birth certificate information, and children's information
B) Education, skills, language, and awards
C) Education, skills, language, and children's information
D) All of the above
Q5) A ________ is used to present key skills on a resume for individuals with more extensive career experience.
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Chapter 15: Interview Techniques
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) A group interview is when an applicant meets with several company employees at the same time.
A)True
B)False
Q2) Your personal commercial should include:
A) Goals and related job skills
B) Marriage status and housing information
C) Hobbies and personal interests
D) All of the above
Q3) While waiting for your interview, sit quietly and read a magazine.
A)True
B)False
Q4) Your first interview may take place over the phone.
A)True
B)False
Q5) Under the Civil Rights Act, employers have a legal obligation to:
A) Not hire the most qualified candidate
B) Provide every qualified candidate equal opportunity to interview
C) Hire you if you are a minority
D) Provide only those with disabilities the opportunity to interview
Page 18
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Chapter 16: Career and Life Changes
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Leaving a job on your own is defined as:
A) A voluntary termination
B) Being laid off
C) A voluntary layoff
D) A technical layoff
Q2) Share your desire for increased responsibility at work if you:
A) Are beginning to feel bored
B) Feel you can do a better job than your boss
C) Have had poor performance evaluations
D) Are still learning your job duties
Q3) When starting a new job, one of the first things you should do is:
A) Begin networking with people who can assist you
B) Become familiar with the history of your department/area
C) Be sensitive to the needs and adjustments of other employees
D) All of the above
Q4) A voluntary termination is when your employer asks you to leave your job.
A)True
B)False
Q5) One who assumes the risk of succeeding or failing in business through ownership is a(n) ________.
19
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