Business Technology Management Study Guide
Questions
Course Introduction
Business Technology Management explores the integration of information technology with business strategies to drive organizational success. This course covers key concepts such as digital transformation, IT governance, and the alignment of technology with business objectives. Students will learn how emerging technologies, data analytics, and innovation can enhance operational efficiency, support decision-making, and provide competitive advantages. Practical case studies and current industry trends are analyzed to develop skills in managing technology-driven projects, addressing cybersecurity concerns, and optimizing business processes in a rapidly evolving digital landscape.
Recommended Textbook
MIS Essentials 4th Edition by David M. Kroenke
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14 Chapters
1118 Verified Questions
1118 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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80 Flashcards
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Sample Questions
Q1) A group of components that interact to achieve some purpose is referred to as a(n)________.
A) system
B) element
C) process
D) entity
Answer: A
Q2) Which of the following is considered a strong password?
A) sword123
B) RileyyeliR
C) paranoid4EVER
D) BL@k2V1.0.1
Answer: D
Q3) Moving away to let another person enter his or her password is common and acceptable.
A)True
B)False
Answer: True
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Chapter 2: Business Processes, information Systems, and Information
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) According to the business process modeling notation standard,the start of a business process is symbolized by a circle having a thick border.
A)True
B)False
Answer: False
Q2) ________ information is information that directly pertains both to the context and to the subject.
A) Timely
B) Relevant
C) Measurable
D) Expensive
Answer: B
Q3) A repository can be printed records stored in a shoebox or a collection of files in the cloud.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Organizational Strategy, information Systems, and Competitive Advantage
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) A competitive strategy followed by an organization is derived from the ________ of its industry.
A) function
B) structure
C) profits
D) goals Answer: B
Q2) Value chain analysis has a direct application to manufacturing businesses.
A)True
B)False Answer: True
Q3) A company uses the outbound logistics activity to deliver the finished product to a customer.
A)True
B)False Answer: True
Q4) If a value chain's margin is negative,the company must make some change.
A)True
B)False Answer: True
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Chapter 4: Hardware and Software
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80 Flashcards
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Sample Questions
Q1) A host operating system controls the activities of the virtual machines it hosts.
A)True
B)False
Q2) Which of the following is an example of nonvolatile memory?
A) magnetic disk
B) cache
C) main memory
D) buffer
Q3) Which of the following is an output hardware device?
A) keyboard
B) flatbed plotter
C) CPU
D) magnetic disk
Q4) The speed and costs of central processing units are the same across multiple hardware vendors.
A)True
B)False
Q5) Explain the four major nonmobile client operating systems and their functions.
Q6) What is an operating system? How is it different from an application program?
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Chapter 5: Database Processing
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) NoSQL DBMS products are very technical and can be used only by those with a deep background in computer science.
A)True
B)False
Q2) One of the reasons for the appearance of new styles of nonrelational database processing is the need for ________.
A) storing data types such as images, audio, and videos in organizations
B) gaining faster performance by limiting the number of servers used
C) breaking up sales orders via normalization
D) limiting the use of open-source document-oriented DBMS
Q3) A ________ is a collection of forms,reports,queries,and programs that serves as an intermediary between users and database data.
A) database application
B) database administrator
C) knowledge management system
D) dimension table
Q4) Describe the functions of a database management system.
Q5) How does one create a database and its structures?
Q6) Describe the contents of a database.
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Chapter 6: The Cloud
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74 Flashcards
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Sample Questions
Q1) Cloud resources are pooled because many different organizations use the same physical hardware.
A)True
B)False
Q2) Which of the following statements is true about the increase in popularity of cloud hosting?
A) Data communication is more expensive now than earlier.
B) Virtualization allows instantaneous creation of new virtual machines.
C) Internet-based standards have led to loss of flexibility in processing capabilities.
D) The technology prevalent in the 1960s was more favorable for the construction of enormous data centers.
Q3) A content delivery network (CDN)provides a specialized type of PaaS.
A)True
B)False
Q4) Using https instead of http ________.
A) shows the other users on that network who are accessing the same site
B) allows a packet sniffer to see only the site visited and nothing further
C) connects a user to the version of the site hosted on a private cloud
D) detects the presence of packet sniffers in the vicinity
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Chapter 7: Organizations and Information Systems
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84 Flashcards
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Sample Questions
Q1) Which of the following statements is true of business process reengineering?
A) It is a very fast process and is easy to carry out.
B) When combined with ERP, it has a 100 percent success rate.
C) It is a very expensive process.
D) Due to its streamlined process, it requires no expertise.
Q2) Sales forecasting and brand management are information systems applications that support an organization's ________.
A) accounting department
B) human resources department
C) sales and marketing department
D) customer service department
Q3) Inter-enterprise information systems are information systems that are shared by two or more independent departments within an organization.
A)True
B)False
Q4) The contact manager in an iPhone is an example of a personal information system. A)True
B)False
Q5) Explain the four phases of the customer life cycle.
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Chapter 8: Social Media Information Systems
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91 Verified Questions
91 Flashcards
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Sample Questions
Q1) In the context of management,transcendence means loss of control of employees.
A)True
B)False
Q2) Which of the following statements is a characteristic of user communities?
A) Social Media (SM) user communities are mostly based on geographic and familial ties.
B) Most users of SM belong to several different user communities.
C) In community-SM site relationships, the relationships in second-tier communities are disassociated from first-tier users.
D) A viral hook is an inducement to constrain communications between user communities.
Q3) Both community users and employees of SM sponsors process SM sites using elastic,cloud-based servers.
A)True
B)False
Q4) Google is an example of a social media application provider.
A)True
B)False
Q5) What are the six characteristics of Enterprise 2.0?
Q6) What is social CRM?
Page 10
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Chapter 9: Business Intelligence Systems
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92 Flashcards
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Sample Questions
Q1) Data analysts who work with data warehouses are not usually experts in a given business function.
A)True
B)False
Q2) For dynamic content,the skills required to create a publishing application are low.
A)True
B)False
Q3) Push options are manual when emails or collaboration tools are used for BI publishing.
A)True
B)False
Q4) How is a data warehouse different from a data mart?
Q5) Which of the following statements is true of a data warehouse?
A) A data warehouse is larger than a data mart.
B) A data warehouse functions like a retail store in a supply chain.
C) Users in a data warehouse obtain data pertaining to a business function from a data mart.
D) Data analysts who work with a data warehouse are experts in a particular business function.
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Chapter 10: Information Systems Development
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80 Flashcards
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Sample Questions
Q1) Why is systems development difficult and risky?
Q2) The ________ approach is the classical process used to develop information systems.
A) rapid application development (RAD)
B) object-oriented design (OOD)
C) systems development life cycle (SDLC)
D) extreme programming (XP)
Q3) Which of the following personnel design the procedures for a business information system?
A) testers
B) programmers
C) systems analysts
D) business analysts
Q4) Systems development is easy and risk-free.
A)True
B)False
Q5) Explain how the software component of an information system is designed.
Q6) What is beta testing?
Q7) Explain how diseconomies of scale can affect systems development.
Q8) What are patches and service packs?
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Chapter 11: Information Systems Management
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Sample Questions
Q1) An organization that wishes to leverage the power of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the ________ group within its IT department for information.
A) operations
B) development
C) technology
D) data administration
Q2) In organizations that operate significant nonaccounting information systems,such as manufacturers,a reporting arrangement wherein the CIO reports to the ________ is more common and effective.
A) CTO
B) CFO
C) CSO
D) CEO
Q3) An important function of the development group within the IS department is to monitor user experience and respond to user problems.
A)True
B)False
Q4) Explain the rights of information systems users.
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Chapter 12: Information Security Management
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93 Flashcards
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Sample Questions
Q1) Spoofing is a technique for intercepting computer communications.
A)True
B)False
Q2) Which of the following is an example of a data safeguard against security threats?
A) application design
B) backup and recovery
C) accountability
D) procedure design
Q3) The creation of backup copies of database contents ensures the protection of the database.
A)True
B)False
Q4) Differentiate between symmetric and asymmetric encryption.
Q5) The enforcement of security procedures and policies consists of three interdependent factors: ________.
A) centralized reporting, preparation, and practice
B) account administration, systems procedures, and security monitoring
C) separation of duties, provision of least privilege, and position sensitivity
D) responsibility, accountability, and compliance
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Chapter 13: Extension A1: Collaboration Information Systems
for Decision Making,problem Solving,and Project Management
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46 Flashcards
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Sample Questions
Q1) Multiple versions of a document are created when a group of people collaborate.
A)True
B)False
Q2) Which of the following is true of unstructured decisions?
A) Unstructured decisions seldom require collaboration.
B) They have a standardized decision process.
C) Individuals vary in the manner which they make such decisions.
D) There is an understood and accepted method for making such decisions.
Q3) Schedules,tasks,budgets,and other managerial data are examples of project metadata.
A)True
B)False
Q4) Which of the following collaborative activities requires providing easy-to-use and readily available multiparty communication?
A) promotion of team growth
B) feedback
C) accomplishment of task within time and budget
D) iteration
Q5) Differentiate between cooperation and collaboration with examples. Page 15
Q6) Explain the three primary criteria for successful collaboration.
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Chapter 14: Extension A2: Collaborative Information
Systems for Student Projects
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53 Flashcards
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Sample Questions
Q1) With SharePoint,it is possible to filter task lists to show only noncompleted tasks.
A)True
B)False
Q2) Why should a team choose to use a collaboration information system?
Q3) In a ________,one group member posts an entry,an idea,a comment,or a question,and other group members respond to it later,at their convenience.
A) multiparty text chat
B) team survey
C) webinar
D) discussion forum
Q4) With the ________ collaboration tool set,a participant should be able to collaborate with his team,though he will get little support from the software.
A) minimal
B) optimal
C) good
D) comprehensive
Q5) What is version management and why is it important?
Page 17
Q6) Explain version control with a simple example.
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