Business Information Technology
Practice Questions
Course Introduction
Business Information Technology explores the intersection of business processes and modern information systems, emphasizing how technology can be leveraged to improve organizational efficiency, decision-making, and competitive advantage. This course introduces students to core information technologies, systems analysis, and business software applications, while examining issues such as data management, cybersecurity, e-commerce, and the strategic implementation of IT solutions within diverse business environments. Through case studies and practical exercises, students gain a comprehensive understanding of how information technology drives innovation and supports critical business functions in todays digital economy.
Recommended Textbook
Electronic Commerce 2012 Managerial and Social Networks Perspectives 7th Edition by Efraim Turban
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1275 Verified Questions
1275 Flashcards
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Chapter 1: Overview of Electronic Commerce
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Sample Questions
Q1) G2B occurs when
A) a government entity buys or provides goods, services, or information from or to individual citizens.
B) a government entity buys or provides goods, services, or information from or to businesses.
C) a government entity buys or provides goods, services, or information from or to other governments.
D) a government entity buys or provides goods, services, or information from or to nonprofit organizations.
Answer: B
Q2) Rapid technological obsolescence is an example of a technological business pressure.
A)True
B)False
Answer: True
Q3) By definition,enterprise social networks are public.
A)True
B)False
Answer: False
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Page 3
Chapter 2: E-Commerce: Mechanisms, Infrastructure, and Tools
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Sample Questions
Q1) EC activities include
A) trading, buy, sell, and exchange.
B) communicate, collaborate, and learn.
C) improve performance.
D) all of the above.
Answer: D
Q2) List three ways in which electronic marketplaces have changed the processes used in trading and supply chains.
Answer: Changes resulting from electronic marketplaces include greater information richness of the transactional and relational environment,lower information search costs for buyers,diminished information asymmetry between sellers and buyers,less time between purchase and possession of physical products purchased in the e-marketplace,greater temporal proximity between time of purchase and time of possession of digital products purchased in the e-marketplace,the ability of buyers and sellers to be in different locations,and the ability for EC to leverage capabilities with increased effectiveness and lower transaction and distribution costs.
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4
Chapter 3: Retailing in Electronic Commerce: Products and Services
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Sample Questions
Q1) Which of the following is <b>is not</b> a characteristic of e-banking?
A) saves users time and money
B) is more expensive for banks
C) is becoming an enabling feature of business growth in the developing world
D) is increasing peer-to-peer (P2P) online lending
Answer: B
Q2) A search engine whose mission is to help people find local qualified services ranging from mechanics to restaurants to hairstylists describes
A) Freddy's List.
B) Pricescan.com.
C) Yelp.
D) Local.com.
Answer: C
Q3) Retailers who sell over the Internet are
A) e-tailers.
B) disintermediaries.
C) marketing managers.
D) multichannel marketers.
Answer: A
Page 5
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Chapter 4: B2B E-Commerce
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Sample Questions
Q1) Corporate portals are major gateways through which employees,business partners,and the public can enter a corporate website.
A)True
B)False
Q2) High-quality bicycle manufacturer Gregg's Cycles does not sell its products online,nor do they allow their bicycles to be sold online by others.By not selling online,Gregg's Cycles avoids ________ with its dealers and the independent bike shops that sell its bikes.
A) pricing conflict
B) channel conflict
C) multichannel distribution
D) disintermediation
Q3) Strategic sourcing refers to purchasing involving long-term contracts that usually are based on private negotiations between sellers and buyers.
A)True
B)False
Q4) Potential gains for sellers in B2B exchanges include less maverick buying.
A)True
B)False
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Chapter 5: Innovative EC Systems: From E-Government to E-Learning,
collaborative Commerce, and C2C Commerce
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Sample Questions
Q1) In VIS,static models display systems that evolve over time,and the evolution can be presented by animation.
A)True
B)False
Q2) Formal education that takes place off campus,usually,but not always,through online resources best defines
A) virtual university.
B) mobile learning.
C) distance learning.
D) self-paced learning.
Q3) Learning,training,and knowledge sharing in social networks and by using social software tools for learning best describes
A) social learning.
B) virtual learning.
C) self-paced learning.
D) computer-based learning.
Q4) Identify five major challenges faced when deploying collaboration technologies.
Q5) Define social learning.Identify five ways social networking technology can affect learning.
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Chapter 6: Mobile Commerce and Ubiquitous Computing
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Sample Questions
Q1) Technical limitations of mobile computing include each of the following <b>except</b>
A) complexity.
B) pervasiveness.
C) GPS accuracy.
D) power consumption.
Q2) A website with an audio interface that can be accessed through a telephone call best describes
A) voice portal.
B) mobile portal.
C) interactive portal.
D) WiMAX portal.
Q3) Mobile banking describes the performance of banking activities via a mobile device. A)True
B)False
Q4) Pervasive computing is embedded in the environment and is typically mobile.
A)True
B)False
Q5) List five of the eight technical limitations of mobile computing.
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Chapter 7: Social Commerce
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Sample Questions
Q1) Geolocation apps report your location to other users,and they associate real-world locations to your location.
A)True
B)False
Q2) An online community that harnesses the power of one's social networks for the introduction,buying,and selling of products,services,and resources,including one's own creations best describes
A) social vortal.
B) social marketplace.
C) relaxed commerce.
D) reverse commerce.
Q3) To build and nurture a community is one of the major reasons to use or deploy business social networking.
A)True
B)False
Q4) The major current revenue source for social commerce vendors is advertising.
A)True
B)False
Q5) Briefly discuss five major categories of virtual world applications.
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Chapter 8: Marketing and Advertising in E-Commerce
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Sample Questions
Q1) The craft of increasing site rank on search engines best describes A) page conversion.
B) analytical marketing.
C) search engine optimization.
D) collaborative placement.
Q2) Define online trust.How can trust be increased in EC?
Q3) Tiny graphics files embedded in e-mail messages and in websites that transmit information about users and their movements to a Web server best describes
A) Web slugs.
B) Web bugs.
C) Web cookies.
D) Web monitors.
Q4) An individual's unique physical or behavioral characteristics that can be used to identify an individual precisely best defines
A) biometrics.
B) cookies.
C) Web bugs.
D) page monitor.
Q5) Identify five data collection methods in the Web 2.0 environment.
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Chapter 9: E-Commerce Security and Fraud Protection
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Sample Questions
Q1) Creating a rogue copy of a popular website that shows contents similar to the original to a Web crawler.Once there,an unsuspecting user is redirected to malicious websites.This description is indicative of
A) electronic splogging.
B) cyberworming.
C) page hijacking.
D) spamming.
Q2) ________ refers to the e-markets for stolen information.
A) Internet underground economy
B) Denial of service
C) Cybercriminal
D) Virtual private network
Q3) The assurance that an online customer or trading partner cannot falsely deny their purchase or transaction is referred to as A) integrity.
B) availability.
C) authentication.
D) nonrepudiation.
Q4) Define encryption.Identify five major benefits of encryption.
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Chapter 10: Electronic Commerce Payment Systems
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Sample Questions
Q1) To succeed,special e-payment methods,such as e-cash,have to maintain anonymity.
A)True
B)False
Q2) ________ offer Internet Merchant Accounts,which are special accounts for credit card authorization and payment processing.
A) Acquiring banks
B) Issuing banks
C) Credit card associations
D) Payment processing services
Q3) Define address verification system.What is one disadvantage of the Address Verification System (AVS)?
Q4) Identify five of the nine crucial factors that come into play in determining whether a particular method of e-payment successfully achieves critical mass.
Q5) Payroll cards,government benefit cards,and prepaid debit cards are examples of ________ cards.
A) closed-loop
B) open-loop
C) contactless
D) EEPROM
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Chapter 11: Order Fulfillment Along the Supply Chain and Other
Ec Support Services
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Sample Questions
Q1) An effective way to solve order fulfillment problems is for an organization to A) build more local warehouses.
B) reduce the variety or types of products being sold.
C) use AutoCart.
D) partner with other companies, such as UPS, or distribution centers.
Q2) One issue typical to EC is that EC is based on the concept of pull operations that begin with an order,frequently a customized one.
A)True
B)False
Q3) Uncertainties,lack of coordination,and an inability or refusal to share information among business partners create EC ________ problems.
A) shipping and handling
B) supply chain fulfillment
C) product development
D) infrastructure
Q4) Ameritrade is an example of a transaction broker.
A)True
B)False
Q5) Define reverse logistics.List five options.
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Chapter 12: EC Strategy, Globalization, and Smes
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Sample Questions
Q1) In Porter's view,the majority of the Internet's impacts on the five competitive forces have been positive.
A)True
B)False
Q2) The most dangerous risk to a company engaged in e-commerce is
A) threats posed by hackers.
B) business risk.
C) negligent loss of data.
D) customer and business partner risk.
Q3) A process for developing a strategy and plans for aligning information systems with the organization's business strategies best defines A) business planning.
B) business case.
C) strategic information systems planning.
D) strategic alignment.
Q4) An internal issue many firms face at the strategic alignment stage is the need to change business processes to accommodate the changes an EC strategy brings.
A)True
B)False
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Chapter 13: Implementing EC Systems: From Justification to
Successful Performance
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Sample Questions
Q1) Metrics are used to describe costs,benefits,or the ratio between them and need to be defined properly with a clear way to measure them.
A)True
B)False
Q2) The average cost curve of regular products is U-shaped and has an optimal lowest point,but with digital products the average cost per unit declines as quantity increases. A)True
B)False
Q3) In preparing the business case for EC investment,managers should examine the potential additional revenues,such as increased revenues via products or services from a larger global market because of more effective product marketing on the Web. A)True
B)False
Q4) The higher purchase price is a disadvantage of purchasing an EC system. A)True
B)False
Q5) Define cloud computing.Identify five advantages of cloud computing.
Page 15
Q6) List and explain five methods for evaluating IT investments.
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Chapter 14: E-Commerce: Regulatory, Ethical, and Social Environments
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Sample Questions
Q1) Teleconferencing or virtual work offers many green benefits,including reducing rush hour traffic,improving air quality,improving highway safety,and improving health care.
A)True
B)False
Q2) Contemporary information systems should be built to encourage compliance and maximize the possibility of accountability for violations.
A)True
B)False
Q3) Internet regulation at a federal level is authorized by the USA PATRIOT Act.
A)True
B)False
Q4) The USA PATRIOT Act allows employers to monitor their electronic workplace.
A)True
B)False
Q5) Explain the similarities and differences between laws and ethics.
Q6) Identify five ethical principles for privacy protection.
Q7) Define green computing.Provide five guidelines for saving computing power.
Q8) Identify five intellectual property law specialty areas.
Q9) List ten ways that information about individuals is collected and used online. Page 16
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Chapter 15: Launching a Successful Online Business and EC Projects
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Sample Questions
Q1) A website that sells products and services best describes A) commercial website.
B) collaborative website.
C) social-oriented website.
D) transactional website.
Q2) The greatest difficulty in dealing with venture capital is
A) the loss of control a venture capitalist demands.
B) finding a willing venture capitalist.
C) finding the money a venture capitalist will require.
D) relocating the business to an incubator.
Q3) A tracking file is a simple text message an e-mail program automatically adds to outgoing messages.
A)True
B)False
Q4) When creating a new business,the first step is to
A) write a business case or plan.
B) acquire financing needed to make the business successful.
C) investigate all existing opportunities.
D) identify a consumer or business need that is not presently being met.
Q5) List and briefly discuss funding options for a start-up online business.
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