Business Information Systems
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Course Introduction
Business Information Systems explores the role of information technology in modern organizations, emphasizing how businesses use computer systems and software to achieve strategic objectives. This course covers essential topics such as database management, networking, systems analysis and design, and information security. Students will examine how technology supports business processes, decision-making, and competitive advantage, while also considering ethical and global issues faced by organizations. Through real-world case studies and hands-on projects, students gain practical skills in analyzing, implementing, and managing information systems in contemporary business environments.
Recommended Textbook
Using MIS 8th Edition by David M. Kroenke
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12 Chapters
1437 Verified Questions
1437 Flashcards
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Chapter 1: The Importance of MIS
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Sample Questions
Q1) A manager will essentially require ________ skills to test ideas clearly on a small scale, before taking bigger risks or committing significant resources to a larger project.
A) collaboration
B) experimentation
C) interpersonal
D) systems thinking
Answer: B
Q2) Mark follows certain steps to access the supplementary readings for a course when using his organization's library management system. These steps that he follows are examples of the ________ component of an information system.
A) procedure
B) data
C) software
D) hardware
Answer: A
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) Identify a task that should be performed during the planning phase of project management.
A) reporting project progress
B) determining the schedule
C) performing project tasks
D) preparing archival documents
Answer: B
Q2) A group of four painters, each painting a different wall in the same room, are not working cooperatively.
A)True
B)False
Answer: False
Q3) Team members need not continually check the SharePoint task list for new tasks.
A)True
B)False
Answer: True
Q4) Using a file server to exchange documents is superior to using Google Drive.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) An automobile company decides to improve the quality of its products and bring more variety into its product line. The company has decided to adopt ________.
A) focused cost leadership
B) industry-wide differentiation
C) industry-wide cost leadership
D) focused differentiation
Answer: B
Q2) Outbound logistics refers to transforming inputs into the final product.
A)True
B)False
Answer: False
Q3) Distinguish between the primary and support activities of a value chain.
Answer: Primary activities directly add value to the value chain of an organization.Examples are operations and marketing.
The support activities in the generic value chain contribute indirectly to the production, sale, and service of the product.They include procurement, which consists of the processes of finding vendors, setting up contractual arrangements, and negotiating prices.
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Chapter 4: Hardware, Software, and Mobile Systems
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Sample Questions
Q1) An operating system is a program that controls a computer's resources.
A)True
B)False
Q2) Java, C#, and VB.NET are examples of ________.
A) thin-client applications
B) client operating systems
C) structured queries
D) object-oriented languages
Q3) Users in motion, mobile devices, wireless connectivity, and a cloud-based resource are the elements in a ________.
A) mobile system
B) nonmobile system
C) client operating system
D) native application
Q4) A central processing unit (CPU) is also called "the brain" of a computer.
A)True
B)False
Q5) Volatile memory devices can store data without using external power.
A)True
B)False
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Chapter 5: Database Processing
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Sample Questions
Q1) How does normalization resolve the data integrity problem?
Q2) A group of similar rows or records is known as ________.
A) a prototype
B) a file
C) a field
D) an attribute
Q3) The forked lines on the lines representing relationship between two related entities are referred to as ________.
A) identifiers
B) foreign keys
C) crow's feet
D) entities
Q4) The rows in a database are called ________.
A) records
B) tables
C) files
D) fields
Q5) Attributes are used to describe characteristics of entities.
A)True
B)False
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Chapter 6: The Cloud
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Sample Questions
Q1) An Internet is a network of networks that connects LANs, WANs, and other internets.
A)True
B)False
Q2) Digital subscriber lines use their own protocols for data transmission.
A)True
B)False
Q3) Cloud-based hosting is the ideal choice for organizations that are required by law to have physical control over their data.
A)True
B)False
Q4) Which of the following is a function of an ISP?
A) It transmits data over short distances, replacing cables.
B) It serves as a user's gateway to the Internet.
C) It describes how messages must be processed for wired transmission.
D) It connects computers within a LAN.
Q5) An ISP serves as a user's gateway to the Internet.
A)True
B)False
Q6) What is a digital subscriber line (DSL)?
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Chapter 7: Processes, Organizations, and Information Systems
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Sample Questions
Q1) ERP training falls into two broad categories. One of the categories is training on how to use the ERP application software. What does the training include?
A) steps for obtaining top-level management support
B) steps for using the applications to accomplish the activities in various processes
C) procedures to deal with employee resistance to the new system
D) procedures to prepare for organizational changes while implementing ERP solutions
Q2) ________ is a suite of applications called modules, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform.
A) Enterprise resource planning
B) Customer relationship management
C) Enterprise application integration
D) Business process reengineering
Q3) CRM is an example of a structured inter-enterprise information system.
A)True
B)False
Q4) Define enterprise information systems and describe their characteristics.
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Being linked to a network of highly regarded contacts is a form of ________.
A) social credential
B) viral marketing
C) crowdsourcing
D) human capital
Q2) Explain the steps to develop an organization's social media information systems (SMIS).
Q3) Operations and manufacturing activities are dominated by unstructured processes.
A)True
B)False
Q4) Deleting problematic content on social networking sites is best reserved for content that is ________.
A) grammatically incorrect
B) obscene and inappropriate
C) legitimate but negative
D) contributed by a layperson
Q5) Human capital is the investment in social relations with the expectation of returns in the marketplace.
A)True
B)False
Page 10
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) A value of 999-999-9999 for a U.S. phone number is an example of dirty data for business intelligence (BI) purposes.
A)True
B)False
Q2) What is OLAP? Explain its features.
Q3) Static reports are business intelligence (BI) documents that are fixed at the time of creation and do not change.
A)True
B)False
Q4) Operational data is structured for fast and reliable transaction processing.
A)True
B)False
Q5) Data mining is the application of statistical techniques to find patterns and relationships among data for classification and prediction.
A)True
B)False
Q6) What are the common problems with using operational data?
Q7) What are MapReduce and Hadoop?
Q8) Explain knowledge management and its primary benefits.
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Chapter 10: Information Systems Security
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Sample Questions
Q1) Faulty service excludes problems that result due to incorrect data modification.
A)True
B)False
Q2) ________ is a broad category of software that includes viruses, spyware, and adware.
A) Malware
B) Cookie
C) Firewall
D) Spam
Q3) Drive-by sniffers monitor and intercept wireless traffic on secured wireless networks.
A)True
B)False
Q4) Hardening a site means to take extraordinary measures to reduce a system's vulnerability.
A)True
B)False
Q5) Nonword passwords are vulnerable to brute force attacks.
A)True
B)False
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Chapter 11: Information Systems Management
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Sample Questions
Q1) In the information systems (IS) industry, a business analyst works with business leaders to develop systems that implement business strategy and goals.
A)True
B)False
Q2) Which of the following is an example of outsourcing an entire business function?
A) acquiring licensed security software instead of developing it in-house
B) making customizations to licensed software
C) outsourcing the function of arranging employee travel
D) acquiring virtualization technologies
Q3) List any four responsibilities of users of information systems (IS).
Q4) Which of the following statements is True about outsourcing?
A) It increases budgetary instability due to the level of risk involved.
B) It saves both direct and indirect management time.
C) It invariably leads to diseconomies of scale.
D) It guarantees a higher level of quality than that provided in-house.
Q5) In the context of outsourcing, once a company has chosen a vendor, further risk management is up to that vendor.
A)True
B)False
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Chapter 12: Information Systems Development
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Sample Questions
Q1) In business processes, resources are collections of procedures.
A)True
B)False
Q2) ________ are information system (IS) professionals who understand both business and information technology.
A) Development analysts
B) Systems analysts
C) Network administrators
D) Database designers
Q3) A ________ involves balancing three critical factors: requirements, cost, and time.
A) work breakdown structure (WBS)
B) trade-off
C) test plan
D) critical path
Q4) Once the as-is model has been documented, that model can then be analyzed for problems or for improvement opportunities.
A)True
B)False
Q5) How are tasks scheduled in scrum methodology?
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