Business Information Systems
Pre-Test Questions
Course Introduction
Business Information Systems explores the role of information technology in supporting and improving business operations, decision-making, and strategic planning. This course examines how organizations use information systems to manage data, streamline processes, and achieve competitive advantages in a constantly evolving business environment. Topics include the fundamentals of hardware and software, network infrastructure, database management, systems development, enterprise applications, security, and ethical considerations. Students will analyze real-world case studies and participate in practical projects to develop their ability to design, implement, and evaluate information systems in a business context.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by David
M. Kroenke
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17 Chapters
1701 Verified Questions
1701 Flashcards
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Chapter 1: Information Systems and You
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) David Ticoll suggests that
A) we will continue to see a divide between the real and the virtual world.
B) we have already seen the pinnacle of network development.
C) the technology trends of today will make performance-enhancing innovations available in almost every industry.
D) we will continue to have problems in finding the hidden meaning from data.
E) the cost of storage will almost be free in the next decade.
Answer: E
Q2) Information technology (IT) concerns only the hardware, software, and ________ components of an information system.
Answer: data
Q3) Which of the following is NOT considered a function of a social networking site?
A) A repository for personal profiles
B) Video sharing
C) Searching for new / unused books
D) Indirect selling of products
E) Searching for friends
Answer: C
Q4) You can maximize the value of this course by ________ the material.
Answer: personalizing
Page 3
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Chapter 2: Business Processes and Decision Making
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) The payment ________ transforms invoice information into payment information. Answer: activity
Q2) In an automated activity, the computer hardware receives its instructions from (the) A) version control program.
B) network protocols.
C) people.
D) software.
E) Web services.
Answer: D
Q3) The fact that the sun rose this morning at 6:25 a.m. is an example of data.
A)True
B)False
Answer: True
Q4) ________ is the bridge between the human and computer components of an information system.
Answer: Data
Q5) Business Process Modeling Notation provides ________ graphical elements that can be used to document a process.
Answer: four
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Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) A data store must be connected to a process.
A)True
B)False Answer: True
Q2) There are ________ rules for combining shapes.
A) new
B) three
C) dozens of
D) no
E) data driven
Answer: B
Q3) Every process should have at least one data flow ________ coming into it and out of it.
A) diagram
B) entity
C) positive
D) connector
E) MS Visio file
Answer: D
Page 5
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Chapter 4: Productivity, Innovation, and Strategy
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) IT investments can generate value by
A) limiting the opportunities for creating competitive advantages.
B) decreasing productivity.
C) creating larger and larger service based economies.
D) limiting the ways corporations can compete.
E) creating more efficient and effective business processes that lead to lower prices.
Q2) The bargaining power of customers is one of the competitive forces identified by Porter.
A)True
B)False
Q3) A supporting activity in a value chain is best described as
A) information technology related activities.
B) activities that do not require manual labor.
C) activities that support the primary activities in a value chain.
D) activities that add no value to a value chain.
E) maintenance related activities.
Q4) ________ technologies are changes in technology that maintain the rate of improvement in customer value.
Q5) ________ are difficult and expensive to enforce.
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Chapter 5: Application Extension-Introduction to Microsoft
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) Formatting cells allows the user to better see the type of data that is in a cell.
A)True
B)False
Q2) When there are two formulas to choose from to type into a cell, choose the formula that is A) easier to enter.
B) more correct.
C) longer.
D) flexible.
E) shorter.
Q3) ________ spreadsheets were used prior to the advent of computers.
Q4) The tabs in Excel control the contents of the ribbon.
A)True
B)False
Q5) Before the advent of computers, accountants used paper spreadsheets.
A)True
B)False
Q6) A(n) ________ is used for division in formulas.
Q7) A formula always begins with a(n) ________ sign.
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Chapter 6: Hardware and Software
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Sample Questions
Q1) Describe the functions of an operating system software.
Q2) Business people who prefer to ignore technology and leave technology knowledge strictly to the technology professionals are giving the (a) ________ to others in the industry.
A) information systems
B) appropriate timing
C) competitive advantage
D) software edge
E) customer management edge
Q3) Software vendors should make it easy for users to download and apply ________ to fix known holes in their software.
A) encryption keys
B) repairs
C) patches
D) viruses
E) bugs
Q4) Explain why it is important for a manager to know how computers work.
Q5) ________ viruses attach themselves to Word, Excel, or other type of documents.
Q6) Why will knowing the basics about modern information technology help you in business?
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Chapter 7: Database and Content Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) In the early days of corporate websites, employees were allowed to add content directly to the sites. Today this practice is not acceptable because
A) of the lack of consistency in both look and accuracy of the website.
B) employees lack the skills to add content to web sites due to the greater sophistication of the software used today for corporate web sites.
C) companies with web sites now have copy editors to prepare web site content.
D) most companies use content management systems today.
E) most web sites are driven by database management systems.
Q2) ________ is an example of a personal DBMS.
A) Access
B) SQL Server
C) DB2
D) SQL
E) Oracle
Q3) Employees usually insert content directly into a company's website without a controlling editor.
A)True
B)False
Q4) Data type and description are examples of ________.
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Chapter 8: Extension-Using Microsoft Access 2013
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Sample Questions
Q1) The relationships window allows users to define the relationships between tables.
A)True
B)False
Q2) ________ ask questions about the data.
A) Reports
B) Queries
C) Modules
D) Forms
E) Tables
Q3) In an ________ field, Access creates values for the user.
A) number
B) hyperlink
C) long integer
D) text
E) Autonumber
Q4) Forms allow a user to view and maintain the ________ in a database.
Q5) Access makes it easy to generate database queries by providing an easy-to-use ________ that generates SQL statements automatically.
Q6) In a form you can ________ over any data you wish to change.
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Chapter 9: Extension-Database Design
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Sample Questions
Q1) The easiest time to change a database design is during the data modelling stage.
A)True
B)False
Q2) ________ is (are) the most popular diagramming tool(s) for database applications.
A) O-O
B) E-R diagrams
C) Flowcharts
D) Workflows
E) UML
Q3) When a student can have more than one adviser, it is a N:M relationship.
A)True
B)False
Q4) Users validate and approve the data model prior to its transformation into a database design.
A)True
B)False
Q5) Any mistake in the data modelling stage will come back to haunt you.
A)True
B)False
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Chapter 10: Networks and Collaboration
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121 Flashcards
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Sample Questions
Q1) MAC stands for
A) maximum access control.
B) medium access control.
C) media access controls.
D) media address Control.
E) media access Control.
Q2) IEEE 802.3 is the most popular LAN ________ in use today.
A) switch
B) architecture
C) protocol
D) encryption
E) TLD
Q3) Coaxial cable lines offer faster transmission speeds than optical fibre lines.
A)True
B)False
Q4) Networks like LinkedIn are not limited in their growth.
A)True
B)False
Q5) A network of networks is known as a(n) ________.
Q6) A(n) ________ is a device that converts digital signals to analog signals.
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Chapter 11: Competitive Advantage and Business Processes
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121 Flashcards
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Sample Questions
Q1) What are the steps in the customer life cycle?
Q2) When a company purchases an "industry standard process" from a vendor like SAP, the company often has to
A) lay off staff to conform to the new standards.
B) change the way the company operates to conform to the software.
C) buy more equipment to conform to the software needs.
D) hire more staff to use the software more efficiently.
E) wait years for a payback.
Q3) Functional silos are designed to work independently of one another.
A)True
B)False
Q4) ________ support the business processes of attracting, selling, managing, delivering, and supporting customers.
A) Enterprise resource planning systems
B) value chain management systems
C) Supplier relationship management systems
D) Supply chain management systems
E) Customer relationship management systems
Q5) Systems that integrate all of an organization's core processes are called ________ systems.
13
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Chapter 12: Decision Making and Business Intelligence
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) Why does the exponential growth in data matter?
A) There was too little data before.
B) Managers know what data they need.
C) Information overload is a blessing.
D) Getting the right information at the right time can improve decisions.
E) You can make money with data.
Q2) Problematic data are termed dirty data.
A)True
B)False
Q3) A ________ is a data collection that is created to address the needs of a particular business function, problem, or opportunity.
A) database
B) data mart
C) data-mine
D) data depot
E) data warehouse
Q4) What is supervised data mining?
Q5) ________ systems process data using sophisticated statistical techniques like regression analysis and decision tree analysis.
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Chapter 13: E-commerce, Social Networking, and Web 20
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) Web 2.0 applications need to be installed on the user's computer before the application can be used.
A)True
B)False
Q2) Disintermediation is the elimination of sales taxes when selling online.
A)True
B)False
Q3) Compared to Web 2.0 processing, traditional processing is characterized by A) software as a product, extensive advertising and user participation.
B) controlled, fixed interface, product value fixed, software as a product.
C) viral marketing, software as a free service, mashups encouraged.
D) product value fixed, user participation, software as a product.
E) publishing, organic interfaces, value increases with more users.
Q4) Checking the weather on theweathernetwork.com or yahoo.ca is an example of ecommerce.
A)True
B)False
Q5) Nonmerchant companies take title to the goods they sell.
A)True
B)False
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Chapter 14: Acquiring Information Systems Through Projects
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112 Flashcards
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Sample Questions
Q1) In a ________ installation, the new system runs alongside the old one until it has been tested and is fully operational.
A) phased
B) pilot
C) plunge
D) big-bang
E) parallel
Q2) "The time required to perform a task expands to the time available to do it" is
A) an old proverb.
B) Fubini's Law.
C) Moore's Law.
D) Jackson's Law.
E) Parkinson's Law.
Q3) The work of analysis and design is often completed by business analysts and
Q4) In the SDLC, acquisition begins with a ________ process that identifies the need for a new system.
Q5) Project feasibility has ________ dimensions.
Q6) What are the risks of outsourcing IT systems?
Q7) A critical aspect throughout the system development process is ________. Page 16
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Chapter 15: Application Extension-Introduction to Microsoft Project
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42 Verified Questions
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Sample Questions
Q1) Dependent tasks are either predecessors or successors.
A)True
B)False
Q2) It is not difficult to show all aspects of a project in a single screen.
A)True
B)False
Q3) MS Project stores information about
A) budgets, resources, and employee SINs.
B) resources, tasks, and customer buying history.
C) tasks, resources, and work contracts.
D) schedules, emails, and budgets.
E) budgets, resources, and tasks.
Q4) Resources cannot be added to the tasks shown in the Gantt chart.
A)True
B)False
Q5) ________ happens when some tasks cannot be completed until other tasks are completed.
Q6) MS Project allows a project manager to create tasks.
A)True
B)False Page 18
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Chapter 16: Structure, Governance, and Ethics
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Sample Questions
Q1) Moving downward in the Zachman framework provides higher levels of
A) outsourcing.
B) feasibility.
C) perspectives.
D) detail.
E) alignment.
Q2) One reason that governance is important is
A) to ensure that an organization's internal processes can't be verified.
B) to maintain the benefits of an organization's IT investments.
C) to develop reporting structures and review processes.
D) to develop inconsistent management policies.
E) to ensure that an organization produces good results while working to avoid bad results.
Q3) Green IT practices include using the "sleep" mode of your computer, recycling of computers, and buying energy-efficient electronics.
A)True
B)False
Q4) Companies adopt COBIT's framework in order to follow industry ________ practices.
Q5) Bill 198 is known as the ________.
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Chapter 12: Managing Information Security and Privacy
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Sample Questions
Q1) People who intentionally gain unauthorized access to computer systems are called hackers.
A)True
B)False
Q2) What is the idea of a single sign-on for multiple systems? What are the benefits and negatives associated with single sign-on?
Q3) ________ occurs when an intruder uses another site's IP address as if it were their own.
Q4) Users should scan their computers with anti-malware programs at least
A) once a year.
B) biannually.
C) once a week.
D) daily.
E) once a month.
Q5) The existence of ________ user accounts is a serious security threat.
A) unused
B) network
C) meta
D) employee
E) modified
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