Business Information Systems
Practice Questions
Course Introduction
Business Information Systems explores the integration of information technology solutions and business processes to facilitate decision-making and organizational performance. This course covers key concepts such as data management, enterprise systems, e-commerce, and information systems strategy in the modern business environment. Students will learn how to analyze, design, and manage information systems, understand their role in achieving competitive advantage, and explore current trends such as cloud computing, artificial intelligence, and cybersecurity within a business context. Through case studies and practical applications, the course emphasizes the importance of aligning information systems with organizational goals.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by David
M. Kroenke
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17 Chapters
1701 Verified Questions
1701 Flashcards
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Chapter 1: Information Systems and You
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) What does Moore's Law have to do with the amount of data being generated today? Do you see this trend continuing?
Answer: Gordon Moore's famous observation was made in 1965. It projects the doubling of transistors every couple of years. Moore's Law has been maintained and still holds True today. With respect to storage devices, their capacity has been growing just as rapidly which, in turn, is driving down the price of storage. So now it is feasible to have many exabytes of storage for things like audio and video files. Yes this will most definitely continue to expand, and it is difficult to see where it will end, but things like real time video feeds and real time virtual reality simulations will take huge amounts of processing power and memory in order to store them.
Q2) Most managers will get involved in purchasing computer hardware and building systems.
A)True
B)False
Answer: False
Q3) The Running Room has used its website to increase its ________ to customers. Answer: reach
Q4) A(n) ________ is a group of components designed to produce information. Answer: information system
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Chapter 2: Business Processes and Decision Making
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Activities transform resources and data into different kinds of resources and data.
A)True
B)False
Answer: False
Q2) An example of a(n) ________ payment activity is seen when an accounts payable clerk receives and checks the accuracy of invoices against the purchase orders before issuing a payment.
Answer: manual
Q3) A management information system supports
A) operational decisions.
B) managerial decisions.
C) strategic decisions.
D) unstructured decisions.
E) executive decisions.
Answer: B
Q4) The fact that the sun rose this morning at 6:25 a.m. is an example of data.
A)True
B)False
Answer: True
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Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Define the four shapes in a data flow diagram and give a real-life example of each.
Answer: 1) PROCESS: example - computing accounts receivables from invoices.
2) INTERFACE: Example - vendors that supply raw material.
3) DATA STORE: example - name of the database repository used in the model.
4) CONNECTOR: example - supplies material for production.
Q2) One of the added values a business process model provides is the notion of making individuals process aware.
A)True
B)False
Answer: True
Q3) The most commonly used process modelling application is MS Visio, which is used by approximately 74 percent of all practitioners.
A)True
B)False
Answer: True
Q4) ________ reveals increasing amounts of detail. Answer: Levelling
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Chapter 4: Productivity, Innovation, and Strategy
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Sample Questions
Q1) Companies want to create ________ in order to lock in their customers.
Q2) Porter's five forces include new vendors, suppliers, substitute vendors, customers, and
A) finance.
B) rivalry of firms.
C) economic pressures.
D) efficiency of production.
E) marketing.
Q3) Increasing efficiency means
A) generating better quality products with less resources.
B) maximizing the cost of production.
C) shorter production times.
D) accomplishing business processes with less input and/or higher speeds.
E) higher speed processes at the cost of more resources and lower quality.
Q4) Accounting functions such as accounts receivables would be an example of a supporting activity in Porter's value chain model.
A)True
B)False
Q5) An organization responds to the structure of its industry by choosing a (n)
6
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Chapter 5: Application Extension-Introduction to Microsoft
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44 Flashcards
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Sample Questions
Q1) A cell is identified by using a A) column number and a row number.
B) column letter and a row number.
C) position number.
D) column letter and a row letter.
E) column number and a row letter.
Q2) To increase a cells value by 10%, it is best to reference the cell with a value of 10% in the formula.
A)True
B)False
Q3) Spreadsheets store information in A) rows.
B) locations.
C) cells.
D) columns.
E) boxes.
Q4) Text can be used in arithmetic formulas.
A)True
B)False
Q5) "B2" would be a cell ________.
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Chapter 6: Hardware and Software
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Sample Questions
Q1) Magnetic and optical disks are considered to be nonvolatile memory.
A)True
B)False
Q2) A byte is equivalent to one ________ of information.
Q3) One of the main disadvantages of solid state device memory is the high failure rate due to its many moving parts.
A)True
B)False
Q4) A grocery-scanning checkout system is an example of
A) firmware.
B) system software.
C) operating system software.
D) horizontal market software.
E) vertical market software.
Q5) A(n) ________ is equal to 1024 MB.
Q6) A terabyte is larger than a petabyte in terms of computer storage.
A)True
B)False
Q7) Gigahertz (GHz) stands for ________ of cycles per second.
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Q8) Why is cloud computing theoretically more efficient than traditional computing?
Chapter 7: Database and Content Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) MySQL is an open-source DBMS product.
A)True
B)False
Q2) A database form translates inputted changes into a SQL query in order for the database to process them.
A)True
B)False
Q3) In today's business world, content is just not about collection and distribution. It is also about
A) the accuracy of the content.
B) the organization of the content.
C) the content management system.
D) the relevance of the content.
E) presenting the content appropriately for the audience.
Q4) The company that digitized the Oxford English Dictionary is called
A) IBM.
B) Nortel.
C) Microsoft.
D) OpenText.
E) Research In Motion.
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Chapter 8: Extension-Using Microsoft Access 2013
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Sample Questions
Q1) To create a report from two tables you can use the ________.
Q2) The second column at the top of the table design window contains the ________ of the field.
A) field name
B) field size
C) properties
D) data type
E) description
Q3) The properties of each field are set at the ________ of the table design window.
A) top
B) centre
C) bottom
D) left
E) right
Q4) In an ________ field, Access creates values for the user.
A) number
B) hyperlink
C) long integer
D) text
E) Autonumber
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Chapter 9: Extension-Database Design
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Sample Questions
Q1) Users validate and approve the data model prior to its transformation into a database design.
A)True
B)False
Q2) Understanding how to interpret E-R diagrams will help you interpret ________ with a bit of study.
A) flow diagrams
B) relational models
C) UML models
D) O-O models
E) workflow models
Q3) In an E-R data model, the crow's feet symbol is used to indicate the ________ side of the relationship.
Q4) A(n) ________ is a characteristic of an entity.
Q5) The user's review of the data model is
A) done after the database is programmed
B) treated as a casual process
C) not necessary
D) not usually done
E) crucial
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Chapter 10: Networks and Collaboration
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121 Flashcards
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Sample Questions
Q1) Coaxial cable lines offer faster transmission speeds than optical fibre lines.
A)True
B)False
Q2) A computer ________ is a collection of computers that communicate with one another through transmission media.
A) server
B) system
C) application
D) database
E) network
Q3) Twisted pair copper lines are used in DSL modems.
A)True
B)False
Q4) A(n) ________ is a device that converts digital signals to analog signals.
Q5) A(n) ________ is a tool used to encrypt data.
Q6) Generally speaking, analog signals are better than digital signals.
A)True
B)False
Q7) What are the components of a LAN?
Q8) What is the difference between a private IP and a public IP?
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Chapter 11: Competitive Advantage and Business Processes
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121 Flashcards
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Sample Questions
Q1) Functional systems often lead to disjointed processes and increased expenses.
A)True
B)False
Q2) ________ systems are used by two or more related companies.
Q3) It is said that adopting a system such as SAP R/3 may trigger a reduction in competitive advantage through the spread of industry standard processes. Explain why this may happen and identify the important difference that may mitigate this reduction.
Q4) Business process design projects are expensive and difficult because A) business processes are often complex. B) of legacy technology.
C) of legal issues.
D) poor business processes are inefficient.
E) business processes are complex and poor business processes are inefficient.
Q5) ________ systems are functional systems that store data about potential customers, their product interests, and contacts with them by sales personnel for lead-tracking purposes.
Q6) Order entry is usually found in the accounting functional systems.
A)True
B)False
Page 13
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Chapter 12: Decision Making and Business Intelligence
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) With supervised data mining, analysts create a model or hypothesis before running the analysis.
A)True
B)False
Q2) While data may be collected in OLTP, the data may not be used to improve decision making. We refer to this as the ________.
Q3) ________ analysis that identifies groups of entities with similar characteristics is a common unsupervised data-mining technique.
Q4) A nonprofit organization can process a donation without knowing the donor's gender or age, but a data mining application that looks at differences in donation behaviours based on gender would be impaired. This data problem is known as
A) too fine data.
B) missing values.
C) inconsistent data.
D) incomplete or inaccurate data.
E) too coarse data.
Q5) ________ encapsulate the knowledge of human experts in the form of if/then rules.
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Chapter 13: E-commerce, Social Networking, and Web 20
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) Compared to Web 2.0 processing, traditional processing is characterized by
A) software as a product, extensive advertising and user participation.
B) controlled, fixed interface, product value fixed, software as a product.
C) viral marketing, software as a free service, mashups encouraged.
D) product value fixed, user participation, software as a product.
E) publishing, organic interfaces, value increases with more users.
Q2) An ecommerce nonmerchant that provides goods and services at a stated price and arranges for delivery is known as
A) data warehouse.
B) clearinghouse.
C) agent.
D) B2B mediator.
E) reseller.
Q3) In the ecommerce realm, business-to-consumer applications first captured the attention of
A) Revenue Canada.
B) Dell Computer.
C) mail-order businesses.
D) auction houses.
E) the auto industry.
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Chapter 14: Acquiring Information Systems Through Projects
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) A(n) ________ describes the correct and incorrect actions that users will take when using the new system.
Q2) An approved set of ________ is the main output of the requirements analysis phase of the SDLC.
Q3) An example of an information technology project management (ITPM) tool is
A) flow charts.
B) testing charts.
C) PERT charts.
D) GIANT charts.
E) CRM charts.
Q4) System conversion methods include
A) plunge, parallel, open, phased.
B) parallel, open, phased, pilot.
C) synchronized, plunge, pilot, parallel.
D) open, synchronized, phased, pilot.
E) parallel, pilot, plunge, phased.
Q5) Some systems are so tightly integrated that they cannot be installed in phases.
A)True
B)False
Q6) What is an IT project?
Page 16
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Chapter 15: Application Extension-Introduction to Microsoft Project
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Sample Questions
Q1) MS Project is best describes as a spreadsheet product.
A)True
B)False
Q2) You need to create dependencies when one task can not be completed until another task has been completed.
A)True
B)False
Q3) MS Project allows a project manager to create tasks.
A)True
B)False
Q4) Task duration times are based on the time needs of ________.
Q5) In the resource view you see ________ available to the project.
A) people
B) equipment
C) information technology
D) money
E) facilities
Q6) Dependencies are reflected in the Gantt chart screen.
A)True
B)False Page 18
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Chapter 16: Structure, Governance, and Ethics
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Sample Questions
Q1) What is the relationship between an organization's competitive strategy and information system planning?
Q2) The goal of IS ________ is to improve the benefits of an organization's IT investments over time.
Q3) Companies adopt COBIT's framework in order to follow industry ________ practices.
Q4) Information systems ethics is about
A) people involved in the system.
B) money involved in the system.
C) software involved in the system.
D) hardware involved in the system.
E) PIPEDA.
Q5) In terms of ethics, advances in information technology bring about new ________ for an organization.
A) choices
B) understandings
C) problems
D) risks
E) opportunities
Q6) The ________ framework is one of the most popular IT architecture frameworks.
Page 20
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Chapter 12: Managing Information Security and Privacy
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Sample Questions
Q1) ________ is a technique for intercepting computer communications.
A) Spoofing
B) Hacking
C) Pretexting
D) Phishing
E) Sniffing
Q2) What is the idea of a single sign-on for multiple systems? What are the benefits and negatives associated with single sign-on?
Q3) ________ occurs when an intruder uses another site's IP address as if it were their own.
Q4) The sources of security problems are human error, malicious activity, and ________.
Q5) The popularity and efficacy of search engines like Google have created a source of
A) entertainment.
B) inadvertent information disclosure.
C) phishing.
D) pretexting.
E) sniffing.
Q6) What is a technical safeguard? Describe two of these.
Page 21
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