Business Information Systems
Exam Solutions
Course Introduction
Business Information Systems explores the critical role that information systems play in modern organizations, focusing on how technology supports business operations, decision-making, and competitive strategies. The course covers fundamental concepts such as system components, data management, business process integration, and the impact of emerging technologies. Students will examine real-world applications, the relationship between IT and business objectives, challenges related to cybersecurity and ethics, and strategies for successful implementation of information systems within organizations. Through case studies and practical examples, students will gain a comprehensive understanding of how information systems can optimize efficiency, drive innovation, and create value in the business landscape.
Recommended Textbook
Information Systems Today Managing in the Digital World 6th Edition by
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11 Chapters
1122 Verified Questions
1122 Flashcards
Source URL: https://quizplus.com/study-set/486
Page 2
Joe Valacich
Chapter 1: Managing in the Digital World
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/9005
Sample Questions
Q1) Identify the purpose of a transaction processing system used in organizations.
A) to support the activities within a specific functional area of the firm
B) to handle day-to-day business event data at the operational level of the organization
C) to support interaction between the firm and its customers
D) to support the coordination of suppliers,product or service production,and distribution
E) to enable customers to buy goods and services from a firm's Web site
Answer: B
Q2) Which of the following is a governmental challenge of operating in the digital world?
A) differences in power distance and uncertainty avoidance
B) import and export regulations
C) aging population in the United States
D) videoconferences across different time zones
E) availability of labor force and salary differences
Answer: B
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3
Chapter 2: Gaining Competitive Advantage Through Information Systems
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/9008
Sample Questions
Q1) With reference to assessing value for the IS infrastructure,________ value is the contribution an investment makes toward improving the infrastructure's ability to enhance the profitability of the business.
A) architectural
B) operational
C) regulatory
D) compliance
E) economic
Answer: E
Q2) List Porter's primary competitive forces that analyze the competition within an industry.
Answer: Porter's primary competitive forces include:
1.rivalry among competing sellers in an industry
2.threat of potential new entrants into an industry
3.bargaining power that customers have within an industry
4.the bargaining power that suppliers have within an industry
5.the potential for substitute products from other industries
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Page 4
Chapter 3: Managing the Information Systems
Infrastructure and Services
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/9009
Sample Questions
Q1) The most prominent type of system software,the ________,coordinates the interaction between hardware components,peripherals,application software,and users.
A) random-access memory
B) operating system
C) read-only memory
D) base station
E) point to point protocol
Answer: B
Q2) Which of the following tasks is performed by application software?
A) printing documents
B) writing a business letter
C) presenting information via a monitor
D) updating the system clock
E) saving data to a disk
Answer: B
Q3) Transmission media refers to the physical pathway used to carry network information.
A)True
B)False
Answer: True
Page 5
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Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/9010
Sample Questions
Q1) Which of the following is an example of disintermediation?
A) Land Rover markets most of its four-wheel drives in high altitude regions where vehicles require more power.
B) Dunkin' Donuts expanded its menu beyond breakfasts by adding hearty snacks that substitute for meals,consisting of items like Dunkin' Dawgs,hot dogs wrapped in dough.
C) Gatorade Thirst Quencher is a market leader in sports drinks.It is now planning to market its drinks to working women in urban areas.
D) OakTeak,a furniture manufacturing firm,started selling directly to its customers after it experienced a dip in sales due to channel conflicts between retailers.
E) A luxury car company creates a hybrid line of automobiles for consumers who are concerned about the environment.
Q2) Online retailer Amazon.com is an example of a ________ company.
A) click-and-mortar
B) click-and-flip
C) bricks-and-clicks
D) click-only
E) brick-and-mortar
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Page 6
Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/9011
Sample Questions
Q1) Changes made to the content on a wiki cannot be reverted.
A)True
B)False
Q2) A widget could combine geospatial data,photos,reference information,hotel prices,and weather information to provide a comprehensive overview of travel destinations.
A)True
B)False
Q3) Content management systems are also known as digital asset management systems.
A)True
B)False
Q4) ________ is the creation of a categorization system by users.
A) Social cataloging
B) Podcasting
C) Social blogging
D) Webcasting
E) Crowdsourcing
Q6) Briefly describe desktop videoconferencing. Page 7
Q5) Define viral marketing.Mention some of the forms that can be taken by viral marketing.
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Page 8
Chapter 6: Enhancing Business Intelligence Using Information Systems
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/9012
Sample Questions
Q1) Which of the following statements is true about key-indicator reports?
A) They provide a summary of critical information on a recurring schedule.
B) They help analyze why a key indicator is not at an appropriate level or why an exception occurred.
C) They are produced at predefined intervals to support routine decisions.
D) They highlight situations that are out of the normal range.
E) They answer unplanned information requests to support a nonroutine decision.
Q2) ________ is the ability of a page to attract and keep visitors.
A) Normalization
B) Inferencing
C) Stickiness
D) Crowdsourcing
E) Visualization
Q3) Sequence discovery is used to discover associations over time.
A)True
B)False
Q4) Differentiate between buyer agents and Web crawlers.
Q5) Describe online analytical processing.
Q6) Describe geographic information systems.
Q7) Distinguish explicit knowledge assets from tacit knowledge assets. Page 9
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Page 10
Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/9013
Sample Questions
Q1) Write a short note on the make-to-stock and make-to-order process.
Q2) How is business process management similar to quality improvement approaches such as total quality management?
A) They are intended to be cross-functional approaches to improve an organization.
B) They focus on radical redesign and drastic improvement of processes.
C) They focus on incremental change of processes.
D) They focus on the activities typically occurring at the operational level of the organization.
E) They focus on providing capabilities for discovering "hidden" predictive relationships while conducting a forecast.
Q3) Inbound logistics involves business activities associated with ________.
A) distributing end products within the order-to-cash business process
B) creating marketing literature
C) communicating with potential and existing customers
D) receiving and stocking raw materials,parts,and products
E) order processing
Q4) How does getting help from outside experts contribute to an enterprise resource planning's success?
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Chapter 8: Strengthening Business-to-Business
Relationships via Supply Chain and Customer Relationship
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) One major problem affecting supply chains are ripple effects referred to as the
A) backflush effect
B) multiplier effect
C) bullwhip effect
D) incremental effect
E) stockwhip effect
Q2) Supply chain management improves the coordination of suppliers,product or service production,and distribution.
A)True
B)False
Q3) ________ is the extent to which a company's supply chain is focusing on maximizing customer service with lesser focus on procurement,production,and transportation costs.
A) Supply chain visibility
B) Supply chain effectiveness
C) Supply chain analytics
D) Supply chain efficiency
E) Supply network collaboration
Q4) Define the three primary components of a comprehensive CRM system.
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Chapter 9: Developing and Acquiring Information Systems
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/9015
Sample Questions
Q1) Strategic alignment considers the number of individuals and the length of time needed to complete a project.
A)True
B)False
Q2) ________ is a group meeting-based process for requirements collection.
A) Joint application design
B) Computer-aided design
C) Human-computer interface
D) Reverse engineering
E) Total ownership
Q3) ________ are alternative measures of outcomes that can help clarify what the impact of a change will be on a firm.
A) Proxy variables
B) Pseudocodes
C) Patches
D) Prototypes
E) Protocols
Q4) Describe some methods of requirements collection during systems analysis.
Q5) What is an RFP? What areas does an RFP cover?
Q6) Describe the steps in the external acquisition process for information systems.
Page 13
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Chapter 10: Securing Information Systems
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Suggest a few safeguards that organizations can employ to secure their facilities infrastructure.
Q2) Which of the following is the most accurate definition of a botnet?
A) fraudulent e-mail attack that targets a specific person or organization by personalizing the message
B) spider software used by a search algorithm to crawl various Web sites to return a query
C) small text file passed to a Web browser on a user's computer by a Web server
D) common platform used by search engines to index the contents of a Web site
E) destructive software robots,working together on a collection of zombie computers via the Internet
Q3) Data mining refers to the use of Web sites to disseminate propaganda to current and potential supporters,to influence international public opinion,and to notify potential enemies of pending plans.
A)True
B)False
Q4) Briefly explain cyberstalking and cybersquatting.
Q5) Explain the concept of disaster planning in organizations.
Q6) What is unauthorized access? Provide a few examples of unauthorized access.
Page 14
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Chapter 11: Foundations of Information Systems Infrastructure
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) Which of the following specialized scanners is used to scan human body characteristics for identification and security purposes?
A) biometric scanner
B) optical scanner
C) bar code scanner
D) smart card scanner
E) port scanner
Q2) As per the Open Systems Interconnection (OSI)model,which of the following layers defines the way data is formatted,converted,and encoded?
A) application layer
B) transport layer
C) presentation layer
D) data link layer
E) session layer
Q3) Collaborative computing is a synergistic form of distributed computing in which two or more networked computers are used to accomplish a common processing task.
A)True
B)False
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