Business Administration
Exam Answer Key
Course Introduction
Business Administration is a multidisciplinary field that covers the principles and practices essential for managing and operating organizations effectively. This course introduces students to key areas such as management, marketing, finance, human resources, and operations. Students develop critical thinking, strategic planning, and leadership skills to solve real-world business challenges. Emphasis is placed on understanding organizational structures, decision-making processes, and the global business environment, preparing students for diverse careers in both the private and public sectors.
Recommended Textbook
Contemporary Project Management 4th Edition by Timothy Kloppenborg
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15 Chapters
682 Verified Questions
682 Flashcards
Source URL: https://quizplus.com/study-set/2359
Page 2
Chapter 1: Introduction to Project Management
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Communications Management,one of the ten PMBOK Guide Knowledge Areas,entails the processes to identify the people,groups,or organizations,that could impact or be impacted by the project,analyze their expectations and impact,and develop strategies for engaging them in project decisions and execution.
A)True
B)False
Answer: False
Q2) Projects often require tradeoffs among all of the following EXCEPT:
A) scope
B) cost
C) schedule
D) programs
Answer: D
Q3) A project is a lasting endeavor undertaken to maintain a reliable product or service.
A)True
B)False
Answer: False
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Chapter 2: Project Selection and Prioritization
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) Sometimes situations dictate that a project must be chosen regardless of any other considerations such as strategic fit,profitability or probability of success.
A)True
B)False
Answer: True
Q2) Once the SWOT analysis is complete,the organization's leadership should establish guiding principles such as the vision and mission before setting strategic objectives.
A)True
B)False
Answer: True
Q3) Scoring models are most useful when there are multiple projects and several criteria to be considered.
A)True
B)False
Answer: True
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Chapter 3: Chartering Projects
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) The addition of acceptance criteria factors to the milestone schedule in a project charter helps the team understand who will judge the quality of the deliverable associated with each milestone,and _____.
A) that stakeholder's role on the team.
B) the risk associated with each milestone.
C) the penalties for not achieving the desired quality.
D) what criteria will be used for that determination.
Answer: D
Q2) A project charter can vary in its length from one-page to multiple pages,depending on the size and complexity of the project.
A)True
B)False
Answer: True
Q3) A deliverable is a unique and verifiable product,result or capability to perform a service that is required to be produced to complete a process,phase,or project.
A)True
B)False
Answer: True
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Chapter 4: Organizational Capability: Structure, Culture and Roles
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Projectized organizations often adopt which of the following techniques where project team members are physically placed close to one another to improve communications and working relationships?
A) collaboration
B) co-location
C) coordination
D) consolidation
Q2) In a projectized organization most people are assigned to a project and report upward through the project manager.
A)True
B)False
Q3) The project life cycle where project teams plan in short bursts (generally of one to four weeks),often called sprints or iterations,is referred to as _________:
A) Construction project life cycle
B) Predictive, plan-driven project life cycle
C) Adaptive, change-driven project life cycle
D) Process improvement life cycle
Q4) Describe the role of the steering team with respect to projects.
Page 6
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Chapter 5: Leading and Managing Project Teams
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) High-performing project teams start with the personal values of team members.List these values and discuss three ways that a project manager can strive to improve upon them.
Q2) Leadership within a project team should be consistently demonstrated only by the project manager.
A)True
B)False
Q3) When many members of the project team disagree,then delaying the decision,gathering more data,or agreeing to let one person make the decision may be in order.
A)True
B)False
Q4) The personal values of team members on high-performing teams can be enhanced through which of the following team behavior methods?
A) Team members focus on independent efforts that emphasize individual lessons learned.
B) Team members demonstrate a constant focus on improvement.
C) Team members compete with one another and withhold information.
D) Team members adhere closely to formal procedures.
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Chapter 6: Stakeholder Analysis and Communication Planning
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) Describe the approach you would use to build relationships with key external stakeholders.
Q2) Once the project is underway,the project manager and team need to manage communications by doing all of the following activities EXCEPT:
A) Communicate accurately, presenting information in a manner that people are likely to interpret correctly.
B) Communicate effectively, taking actions to ensure the receiver understands the communication and acts appropriately.
C) Communicate thoroughly, copying all stakeholders on all e-mails and team status reports.
D) Communicate promptly, providing information soon enough so that it is useful to recipients and facilitates timely decisions.
Q3) The communications management plan is finalized during project planning,and should only be changed through a formal change control process.
A)True
B)False
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8
Chapter 7: Scope Planning
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) Baselining is defined as a method of dividing the project scope into many parts that,when combined,would constitute the project deliverable.
A)True
B)False
Q2) The priority of the product in agile is more significant than in traditional project management,as the outcome,or product,will drive the elaboration of the project.
A)True
B)False
Q3) Which of the following items best describes a project Work Breakdown Structure (WBS)?
A) an organizational chart depicting who will perform project work
B) a schedule depicting when project work will be performed
C) a tool that the team uses to progressively divide deliverables into smaller and smaller pieces
D) a list of activities to complete the project work packages
Q4) Explain how scope is defined on agile projects.
Q5) Identify and describe the three steps that the team should follow in order to define project scope and create a project scope statement.
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Page 9
Chapter 8: Scheduling Projects
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) There is often terrific pressure to complete a project as quickly as possible.To confront this pressure,a project manager should quickly promise to meet the deadlines requested by the sponsor and then assemble a team to create the corresponding schedule.
A)True B)False
Q2) When developing a project schedule,total float refers to the amount of time a schedule activity may be delayed from its early start date without delaying the project end date.
A)True
B)False
Q3) The amount of time a schedule activity can be delayed without delaying the early start date of immediately following schedule activities is:
A) reserve
B) free float
C) contingency
D) lead
Q4) Describe how you would use the members of your project team to develop and execute a project schedule.
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Chapter 9: Resourcing Projects
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Consider the software programmer loading chart presented in Figure 8-2.Which of the following statements most accurately describes the loading of the software programmer?
A) The programmer is never overloaded.
B) The programmer is overloaded on Wednesday only.
C) The programmer is overloaded on Thursday only.
D) The programmer is overloaded on both Wednesday and Thursday.
Q2) The components (principles)of Critical Chain Project Management include which of the following?
A) Estimate activity durations generously
B) Avoid multi-tasking.
C) Adhere strictly to completion deadlines - rather than finishing early or late.
D) Add a comfortable buffer to every project activity
Q3) When recruiting resources to support a project,it is helpful to bring core team members and key subject matter experts on board as early as possible,to help plan the project and develop the project culture.
A)True
B)False
Q4) What should a project manager's considerations be when resourcing projects?
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Chapter 10: Budgeting Projects
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) The cost management plan provides guidelines to the project manager and other stakeholders and serves all of the following purposes EXCEPT:
A) It shows how to develop and share relevant, accurate and timely information on cost that the project manager, sponsor and other stakeholders can use to make intelligent and ethical decisions.
B) It documents how the project statement of work and business case should be created.
C) It helps all project stakeholders focus appropriately on schedule and cost performance.
D) It provides feedback, thereby showing how the project's success is linked to the business objectives for which it was undertaken.
Q2) Typically,expedited costs are preferred over regular costs.
A)True
B)False
Q3) A contingency reserve is money assigned to the project and allocated for identified risks for which contingent responses are developed.
A)True
B)False
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12
Chapter 11: Project Risk Planning
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45 Verified Questions
45 Flashcards
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Sample
Questions
Q1) Which of the following describes how the team uses a cause-and-effect diagram to support project risk analysis?
A) The project team begins by identifying strengths, weaknesses, opportunities and threats.
B) The team organizes assumptions and constraints in a fishbone pattern.
C) The team lists the risk as the "effect" in a box at the head of a fish, then names the big bones.
D) Team members are encouraged to keep asking "when?" to break down risks into more detailed causes.
Q2) When complete,the risk register presents the results of both qualitative and quantitative risk analysis as well as risk response planning.
A)True
B)False
Q3) Which of the following accurately describes risk in project management?
A) A risk may impact the project in a positive or negative way.
B) Some projects have no risks.
C) Risk assessment should remain objective and uninfluenced by stakeholder priorities.
D) Project managers should always be risk averse
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Chapter 12: Project Quality Planning and Project Kick-Off
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45 Flashcards
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Sample Questions
Q1) Assume you have been selected to lead your team in the development of a quality management plan.Identify and describe several components that a quality management plan should contain.
Q2) Which of the following serves as a pre-condition that must be met in order for a project kick-off meeting to be successful?
A) An atmosphere of trust and relationship building should be set by all.
B) Project performance results should be calculated and made available to team members.
C) Compensation packages and benefits plans should be shared with all team members.
D) The meeting location should always be off-site
Q3) As part of the Control Quality process there may be recommended preventive actions,a proactive approach of making a change because a problem may occur otherwise.
A)True
B)False
Q4) Deming,Juran,Crosby and Taguchi are among the thought leaders who introduced ideas that fueled the quality revolution.Briefly identify and describe important ideas and concepts that each of these thought leaders contributed.
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Chapter 13: Project Supply Chain Management
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Project partnerships offer which of the following advantages to both clients and vendors?
A) Ability to explore new technologies
B) Potential of lower cost for client
C) More effectively managed risks
D) Opportunity for vendor to prove themselves
Q2) Project partnerships can be advantageous to both the client and the vendor,in terms of improved project execution,flexibility,and reduced bid administration.
A)True
B)False
Q3) Extensive supplier evaluation approaches such as surveys,facility visits and financial analysis should be applied to first-tier suppliers only.
A)True
B)False
Q4) Supply chains use a combination of modes of transportation including: air,rail,water,pipeline and truck.
A)True
B)False
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Chapter 14: Determining Project Progress and Results
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) Consider the project performance report presented in figure 14.1.Your analyst has determined that your estimate to complete (ETC)is $226,000.Based on your performance to date and assuming future performance will proceed at the same level of efficiency as past performance,what is your estimate at completion (EAC)?
A) $542,000
B) $550,000
C) $568,000
D) It can not be determined from the information provided.
Q2) Describe the three different categories of risk events that occur during the Monitor Risks process,and some of the risk resolution strategies that might be used for each.
Q3) Work to be performed can come from the work package level of the work breakdown structure as well as other sources.Which of these is NOT a source of authorized work to be performed?
A) Corrective actions
B) Preventive actions
C) Scope creep
D) Defect repairs
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16
Chapter 15: Finishing the Project and Realizing the Benefits
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30 Verified Questions
30 Flashcards
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Sample Questions
Q1) Which of the following reasons might lead to an early contract termination for convenience?
A) The buyer faces changing priorities.
B) The seller faces unexpected difficulties.
C) The seller needs change.
D) The buyer and seller negotiate a settlement
Q2) Early termination can be either for default or for the convenience of the seller.
A)True
B)False
Q3) The Validate Scope process occurs with interim deliverables throughout the project and with final deliverables near the end.
A)True
B)False
Q4) Identify two actions a project manager can take to avoid terminating a project early.If these actions aren't effective,how should the project manager approach an early termination?
Q5) Sometimes a project is terminated before its normal completion.
A)True
B)False
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