Business Administration
Chapter Exam Questions
Course Introduction
Business Administration is a multidisciplinary course that explores the fundamental principles, practices, and skills required to effectively manage organizations in a dynamic and competitive environment. The course covers essential topics such as organizational behavior, marketing, finance, human resources, operations management, and strategic planning. Emphasizing both theoretical concepts and practical applications, students develop analytical, leadership, and decision-making abilities to address real-world business challenges. Through case studies, group projects, and interactive learning, students gain a comprehensive understanding of how businesses operate, adapt to change, and achieve sustainable growth.
Recommended Textbook
Contemporary Business 16th Edition by
Louis E. Boone
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2631 Verified Questions
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Page 2
Chapter 1: The Changing Face of Business
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Sample Questions
Q1) The right to private property is considered the most basic right in the private enterprise system.
A)True
B)False
Answer: True
Q2) When a U.S. company contracts work to a company inMexico, it is _____.
A) nearshoring
B) nearsourcing
C) exporting
D) offshoring
Answer: A
Q3) Tarek, a former middle manager from Alexander Manufacturing, owns and operates a Subway franchise. Tarek is demonstrating _____.
A) social responsibility
B) socialism
C) entrepreneurship
D) pure competition
Answer: C
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Chapter 2: Business Ethics and Social Responsibility
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Sample Questions
Q1) Jack Welch, former CEO of The General Electric, is respected in business circles for focusing his company on the welfare of its customers and investors and for ensuring that GE would thrive in the long run. This type of environment is an example of ethical
A) action
B) reasoning
C) awareness
D) leadership
Answer: D
Q2) The _____ of a coffee-growing company usually include its employees, customers, suppliers, and the community members where the company is located.
A) social responsibility
B) corporate philanthropy
C) social audit
D) stakeholders
Answer: D
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Chapter 3: Economic Challenges Facing Contemporary Business
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Sample Questions
Q1) Economists refer to a nation's _____ as an indicator of its economic health.
A) residual value
B) liquidation value
C) morbidity rate
D) unemployment rate
Answer: D
Q2) An oligopoly is a market situation where there are only a few sellers of a good or service.
A)True
B)False
Answer: True
Q3) In a pure monopoly:
A) demand and supply are regulated by the government.
B) buyers have complete control over prices.
C) barriers to prevent entry by would-be competitors are high.
D) sellers typically market homogenous products.
Answer: C
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Page 5
Chapter 4: Competing in World Markets
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Sample Questions
Q1) Film distributors sometimes change movie titles when marketing overseas due to language or slang barriers. Studios usually allow modification of its product as part of a _____ strategy.
A) multinational
B) global business
C) multidomestic business
D) uniform
Q2) Rhodia sells mining equipment to Erbia in return for cigars. This is an example of _____.
A) countertrade
B) direct exporting
C) foreign licensing
D) international production
Q3) Exchange controls affect exporters but not importers.
A)True
B)False
Q4) A country's trade balance is determined by comparing the total amount of its exports to its imports.
A)True
B)False
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Chapter 5: Forms of Business Ownership and Organization
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Sample Questions
Q1) _____ is a contractual agreement that specifies the methods by which a dealer can produce and market a supplier's good or service.
A)sole proprietorship
B)small business
C)corporation
D)merger
E)acquisition
F)horizontal merger
G)conglomerate merger
H)cooperative
I)vertical merger
J)business incubators
K)business plan
L)alien corporation
M)preferred stock
N)franchising
Q2) Provide an example of how innovation drives small business.
Q3) Horizontal mergers are popular in the automobile and healthcare industries.
A)True
B)False
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Chapter 6: Starting Your Own Business: the Entrepreneurship Alternative
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Sample Questions
Q1) As a rule, entrepreneurs believe in their ability to succeed.
A)True
B)False
Q2) Growth in entrepreneurship is a worldwide phenomenon.
A)True
B)False
Q3) Sophia is the CEO of a not-for-profit organization. She runs the organization to provide quality education for the underprivileged children. Sophia is most likely to be categorized as a:
A) serial entrepreneur.
B) social entrepreneur.
C) lifestyle entrepreneur.
D) classic entrepreneur.
Q4) An important part of launching any new business is establishing a code of ethics.
A)True
B)False
Q5) Explain the difference between debt financing and equity financing.
Q6) Discuss lifestyle entrepreneurs.
Q7) List the eight major characteristics of an entrepreneur.
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Chapter 7: Management, Leadership, and the Internal Organization
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Sample Questions
Q1) Free-rein leaders believe in minimal communication since employees are empowered to make all decisions.
A)True
B)False
Q2) Describe leadership and power. From which sources do managers generate their power?
Q3) The first step in the decision-making process is to:
A) develop alternative courses of action.
B) evaluate alternatives.
C) recognize a problem or opportunity.
D) select and implement the chosen alternative.
Q4) By implementing a regular flight schedule between two cities, Swift Airlines is using _____ planning to complete its goals.
A) contingency
B) strategic
C) operational
D) exigency
Q5) Supervisors are near the top of the management hierarchy. A)True
B)False
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Chapter 8: Human Resource Management: From
Recruitment to Labor Relations
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Sample Questions
Q1) _____ is a job design that expands an employee's responsibilities by increasing the number and variety of tasks.
A)Job enlargement
B)360-degree performance review
C)collective bargaining
D)Theory Y
E)Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration
Q2) The Family and Medical Leave Act of 1993 requires covered employers to receive child care and health insurance benefits.
A)True
B)False
Page 10
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Chapter 9: Top Performance Through Empowerment,
Teamwork, and Communication
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Sample Questions
Q1) Employees spend a significantly higher amount of time communicating on a daily basis than managers.
A)True
B)False
Q2) When verbal and nonverbal cues conflict, receivers of the communication generally tend to believe the verbal content.
A)True
B)False
Q3) Communication is the key to the success of cross-functional teams..
A)True
B)False
Q4) During the performing stage, team members _____.
A) focus on solving problems
B) get to know one another
C) clarify their roles and expectations
D) resolve differences among them
Q5) Immediately after listening to a message, the average person can recall only half of it.
A)True
B)False
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Chapter 10: Production and Operations Management
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Sample Questions
Q1) Potential plant location choices become more limited when skilled employee technicians are required.
A)True
B)False
Q2) Perpetual inventory systems typically use computers to continuously monitor the amounts and locations of their stocks.
A)True
B)False
Q3) Production control primarily creates procedures for coordinating materials efficiently.
A)True
B)False
Q4) Which production system is Smith-Kline Beecham using when it combines calcium carbonate, simethicone, corn syrup, and other ingredients to make Tums Plus?
A) Analytic
B) Synthetic
C) Extractive
D) Service
Q5) Describe quality control and provide an example.
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Chapter 11: Customer-Driven Marketing
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Sample Questions
Q1) Relay for Life raises money for the American Cancer Society for cancer research and treatment. This is an example of _____ marketing.
A) idea
B) place
C) organization
D) service
Q2) Business buyers face a variety of organizational influences in addition to their own preferences.
A)True
B)False
Q3) The first element of a marketing strategy is to identify a target market.
A)True
B)False
Q4) The marketing of a social concern or issue such as preventing child abuse is known as _____ marketing.
A) cause
B) person
C) place
D) organization
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Chapter 12: Product and Distribution Strategies
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Sample Questions
Q1) In a process called the _____, products pass through a series of stages from their initial appearance to their decline.
A) wheel of retailing
B) product identification
C) pricing cycle
D) product life cycle
Q2) While marketing a new wireless phone, Levine Corp. decided to skip the _____ stage of product development due to the expense of developing a limited production run, as well as concern over revealing product strategies to the competition.
A) concept development and business analysis
B) test marketing
C) product development
D) screening
Q3) Pampered Chef items that are purchased at house parties are examples of automatic merchandising.
A)True
B)False
Q4) Describe direct-response retailing and internet retailing and provide examples.
Q5) Provide examples of products using the three levels of distribution intensity.
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Chapter 13: Promotion and Pricing Strategies
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Sample
Questions
Q1) A company adds several features to one of its products and reduces the product's price. What is most likely to be the company's objective?
A) To reduce turnover rate
B) To meet competition
C) To increase the prestige of the product
D) To decrease the product's market fluctuation rate
Q2) Persuasive advertising is only used during a product's introductory period in order to improve the competitive status of the product.
A)True
B)False
Q3) In the movie, The Social Network, the actor portraying Mark Zuckerberg was featured wearing products by Gap and the North Face. This form of promotion is known as
A) trade promotion
B) institutional advertising
C) creative selling
D) product placement
Q4) Describe profitability objectives. How do some companies maintain prices while still increasing profitability?
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Chapter 14: Using Technology to Manage Information
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Sample Questions
Q1) Mainframe computers have more storage capacity and are faster than personal computers.
A)True
B)False
Q2) Define databases and describe how they are obtained and their uses.
Q3) Raxstock.com, an online retailer, desires to find shopping trends of its customers to make advertising campaigns more effective. Therefore, it uses a special type of program that works through the Internet and gathers this information secretly from customer's browsing history. In the context of security and ethical issues affecting information systems, Raxstock.com is using a _____.
A) worm
B) botnet
C) spyware
D) bug
Q4) Information overload is more of a problem today because of improved information technology.
A)True
B)False
Q5) Describe a wide area network and explain how companies use it.
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Chapter 15: Understanding Accounting and Financial Statements
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Sample Questions
Q1) Scott Corp., an apparel company, has total assets worth $8,500. The owners' initial investment in Scott Corp. stood at $4,000, and profits that were not paid out to owners over time was at $2,000. Calculate the total liabilities.
A) $10,500
B) $6,500
C) $4,500
D) $2,500
Q2) Jayce Products buys a $500,000 machine by taking out a bank loan. The company's assets will _____ by $500,000 while its liabilities will _?____?? by $500,000.
A) rise; rise
B) fall; fall
C) rise; fall
D) fall; rise
Q3) All organizations perform three basic business activities. List and describe these activities.
Q4) The balance sheet is based on the accounting equation.
A)True
B)False
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Chapter 16: The Financial System
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Sample Questions
Q1) A local government agency of Nebraska issued municipal securities for the purpose of building a community hospital. Austin Hunter Corp., a financial services company, decides to purchase these securities from the government and resell them to the investing public. Which of the following describes the process undertaken by Austin Hunter Corp.?
A) Tombstone
B) Underwriting
C) Limit order
D) Check clearing
Q2) Jaxon works as a senior accountant at Martinez Inc., a multinational technology giant. As a senior accountant at the company, Jaxon had exclusive access to some of the sensitive financial information of Martinez. It was later found that Jaxon had sold some of the sensitive information to a rival company for an undisclosed amount. Which of the following describes Jaxon's activity?
A) Underwriting
B) Insider trading
C) Limit order
D) Check clearing
Q3) Differentiate among the different types of money market instruments.
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Page 18
Chapter 17: Financial Management
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Sample Questions
Q1) What is the purpose of a financial plan?
Q2) A company's financial plan should answer all of the following questions EXCEPT
A) What is the contingency plan in case of bankruptcy?
B) What funds will the firm require during the appropriate period of operations?
C) How will it obtain the necessary money?
D) When will it need more cash?
Q3) In a typical firm, the _____ is the chief accounting manager.
A) chief executive officer
B) controller
C) treasurer
D) chief financial officer
Q4) Risk is defined as the uncertainty of a profit or a loss.
A)True
B)False
Q5) Explain the concept of leverage.
Q6) All short-term bank loans are secured, meaning that the borrower pledges specific assets as collateral.
A)True
B)False
Page 19
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