Q U I N T E S S E N T I A L LY
Corporate Concierge
Build deeper relationships with your most valuable clients and employees
QUINTESSENTIALLY
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CORPORATE CONCIERGE
CONTENTS 4.
WHY QUINTESSENTIALLY
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CORPORATE CONCIERGE
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CORPORATE PROGRAMMES
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CORPORATE LIFESTYLE MANAGERS
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GLOBAL OFFICE NETWORK
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OUR DNA & TESTIMONIALS
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LIFESTYLE MANAGEMENT
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QUINTESSENTIALLY TRAVEL
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RESTAURANTS & NIGHTLIFE
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EVENT ACCESS
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CORPORATE DIGITAL PLATFORM
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CASE STUDIES
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QUINTESSENTIALLY FOUNDATION
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A WORD FROM OUR GLOBAL CEO 3
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CORPORATE CONCIERGE
Why Quintessentially 25+ years. 40+ offices. 1,500+ global partnerships. 2m+ requests fulfilled. The statistics speak for themselves. For more than a quarter of a century, we’ve been trusted by the world’s leading individuals, brands, and businesses to deliver exceptional concierge services. Built around a simple yet powerful idea – giving our members back the invaluable gift of time – we've spent over 25 years pioneering and perfecting personalised lifestyle management. As the world’s leading luxury lifestyle management group, we’ve not only paved the way in this space but continue to shape a new standard for concierge services. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, we elevate every aspect of our clients’ lives through meticulous attention to detail. By tapping into our global network of in-house experts, we connect our members and corporate clients with the very best experiences the world has to offer.
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CORPORATE CONCIERGE
Corporate concierge World-leading corporate concierge services for world-leading companies.
Every organisation has its own priorities, people, and performance targets – which is why we tailor each corporate concierge offering to align with your internal structures, budgets, and targets. From an essentials-only, reactive solution to a hyper-personalised, proactive solution, we create a programme designed around your needs and business goals. Our global lifestyle management and private concierge platform gives businesses the tools to reward, recognise, and retain their most valuable people – strengthening relationships with key clients and top-performing employees through one fully customisable solution that complements your existing benefits strategy.
Whether you’re looking for a co-branded service or a fully clientbranded solution, our offering can be scaled and tailored to suit your business. Powered by our global network, expert teams, and unrivalled access, we help organisations create experiences that drive engagement and deliver lasting value.
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Corporate programmes We create tailored concierge programmes that help organisations strengthen relationships with their most valued clients, customers, and employees. From client loyalty and customer engagement to employee rewards and retention, our programmes combine personalised lifestyle management, global expertise, curated benefits, and unique experiences to support each client’s strategic objectives. Every programme is designed around the client’s brand, audience, and goals, with the aim of: Strengthening loyalty and engagement through relevant, hightouch lifestyle services. Differentiating the brand proposition through a distinctive and personalised offering. Rewarding and recognising valued clients, customers, and employees. Supporting acquisition and retention by creating deeper, longerlasting relationships. Providing actionable insights to help clients better understand engagement and continuously evolve their programme.
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Corporate lifestyle managers A personal point of contact. A trusted helper. A lifeline.
Our corporate lifestyle managers fulfil each and every request seamlessly and with a smile. By taking the time to gain an unrivalled understanding of their members’ preferences, circumstances, and desires, they provide unparalleled peace of mind – both professionally and personally.
This invaluable connection ultimately comes to serve as a lifeline. But that’s not all. Because for companies who want to go above and beyond a reactive service, our lifestyle managers will make proactive, personalised recommendations expertly tailored to their members’ tastes. From suggesting the most suitable and soughtafter spots for your client lunches to securing your seat at your favourite artist’s newly announced concert for client entertainment, we pre-empt your needs to save you time and enrich your life.
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OUR GLOBAL REACH
Around the world in 40+ offices
Relationships are at the core of who we are – and it’s our global presence that allows us to provide seamless service wherever you are and whenever you need us, from after-hours requests to unexpected emergencies.
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CORPORATE CONCIERGE
Americas
Europe & Africa
USA Argentina Brazil Cayman Islands Mexico Peru Canada
Adriatic Angola Belgium Bulgaria Cape Town Czech Republic Denmark Egypt Finland Germany
Greece Italy Johannesburg Norway Poland Portugal Romania South Africa Sweden UK
Asia Pacific
Middle-East
Australia Hong Kong India Japan Shanghai Singapore South Korea Thailand
UAE Qatar Jordan Lebanon Saudi Arabia Turkey
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OUR DNA
Personalised service with one point of contact Powered by a team of global specialists, we offer a personalised and proactive service to discerning individuals, brands, and corporates. Thanks to our unrivalled connections with the world’s most prestigious brands and institutions, we provide all our clients with unprecedented access, expert advice, and exclusive privileges. Built upon three key business pillars – core lifestyle management services, in-house services, and corporate services – our offering is the most comprehensive in the industry. Our specialist in-house teams are dedicated to travel, education, estates, restaurants, events, and experiences. They exist to elevate every aspect of both individuals’ lives and brands’ needs. Our full global service is available for corporates to benefit from, too. Whether an organisation wants to improve their client acquisition, increase retention, or build customer loyalty, we support our corporate clients to exceed all their business objectives. And you could be next.
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CORPORATE CONCIERGE
TESTIMONIALS
From our members “We are proud to be close partners with Quintessentially, a marketleading brand that directly aligns with our values of quality and attention to detail.”
Mike Jordan, CEO, DTO Motorsport
“ You have been constant and an absolute positive in our lives! And we really, really can’t imagine life without you.”
Member since 2020
“I hugely value my partnership with Quintessentially. My restaurant group is all about sustainable luxury and it's great to see how these values are intrinsic to the Quintessentially brand also. I look forward to continue working with them across my restaurants and bars.”
Adam Handling, Michelin Star Chef and Owner of the Adam Handling Restaurant Group
“Auto Vivendi, the world's largest private members' supercar club, is delighted to partner with Quintessentially. Like Quintessentially, Auto Vivendi has members worldwide who enjoy the finer things in life and meeting other successful and interesting individuals. On a personal level, we love working with the Quintessentially team as, like us, they guarantee unrivalled service and provide the very best customer experience at all times.”
Craig Williams, CEO, Auto Vivendi 15
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Lifestyle management More than a traditional concierge, our lifestyle management services unlock access, recommendations, and benefits you can’t get anywhere else. From everyday errands such as restaurant reservations and arranging personal appointments to securing tickets to sold-out shows and sourcing luxury items, we handle every request with discretion.
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QUINTESSENTIALLY ESTATES
QUINTESSENTIALLY EDUCATION
QUINTESSENTIALLY EXPERIENCES
Our in-house global luxury real estate group specialises in buying, selling, renting, and managing property internationally. So, whether you’re purchasing a premium property or searching for a new rental following a corporate relocation, we handle all the moving parts.
Rooted in its student-centred ethos, our international education consultancy provides personalised solutions for students of all ages. From admissions advice to application admin, we value your child’s education as much as your career.
Our in-house award-winning experience agency executes exceptional events worldwide. Harnessing our unrivalled global connections and expertise, we build meaningful connections between individuals and brands through bespoke off-sites and guest experiences.
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GIFTING & PERSONAL SHOPPING
HEALTH, WELLNESS & BEAUTY
PRIVATE MEMBERS' CLUBS
Our global network of personal shoppers is the best in the business at securing everything from last-minute gifts to limitededition luxury items for you and your loved ones.
Tap into our little black book of world-leading suppliers, with complimentary and discounted access to massages and make-up artists to personal trainers and stylists.
Assistance with applications to private members’ clubs across various categories, including social, sporting, fitness and health, clubs, and recreational clubs.
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CORPORATE CONCIERGE
ART We work with the world’s most prestigious institutions to grant you access to fairs such as Frieze and Art Basel. We also assist with access to private tours, exclusive previews, and sourcing artwork.
HOME MANAGEMENT Whether you require trusted contractors for property renovations or household support such as nannies and housekeepers, our team takes care of the details that keep your home running smoothly.
ENTERTAINING From intimate dinners to unforgettable celebrations, we help bring your vision to life with access to exceptional venues, world-class suppliers, and trusted specialists.
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Quintessentially Travel Your passport to a world of luxury, tailor-made travel.
Our award-winning team creates luxury travel experiences that are truly unique, and our longstanding relationships with the world’s leading luxury hotels offer endless exclusive benefits.
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Tailored itineraries
Exclusive access
VIP partner status
From bettering your business travel arrangements to perfecting your personal holiday planning, we’re experts at getting every trip off to a flying start.
As a member of Virtuoso, an initiation-only membership offered to just 1% of the global luxury travel community, we provide benefits at over 1,200 of the world’s finest hotels in 150 countries.
Thanks to our partnerships with the world’s leading hotels, we offer perks such as a room upgrade on arrival, daily full breakfast, and early check-in and late check-out at Four Seasons, Rosewood, and more.
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Restaurants & nightlife Secure your seat at the most sought-after tables.
You’ve got good taste. We’ve got the specialist knowledge. So, whether you’re seeking a sophisticated setting for schmoozing prospective business partners or the best venue for a big, business-wide bash, we develop and maintain relationships with the world’s leading restaurants, bars, and hospitality partners – all served with a side of member-only benefits.
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Proactive recommendations From supper clubs and speakeasies to wine bars and breweries, we keep you up to date on the latest restaurant openings and dining trends, with expert suggestions tailored to your tastes.
Exclusive access
Exclusive perks
We save you a seat at exclusive drinking and dining experiences, including exclusive previews, restaurant takeovers, and intimate dinners with worldclass chefs.
Thanks to our global partnerships, we unlock a range of benefits, from complimentary cocktails on arrival to priority reservations at leading bars and restaurants.
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Event access
Your invitation to the world’s biggest and most exclusive events. From exclusive Formula 1 access to the Oscars, our corporate concierge opens unparalleled access to exclusive events all over the world.
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CORPORATE CONCIERGE
Sporting events
Exclusive events
Exclusive invitations
Whether it’s suites at the World Cup, pit lane access at Formula 1 circuits or private boxes at Royal Ascot, we score the hottest tickets in every town.
Gain access to moneycan't-buy events and experiences, from drinks with founders and secret supper clubs to private talks from global thought leaders.
From VIP passes and private tours of fairs such as Art Basel to front-row seats at London Fashion Week, we secure all-access entry to the events you love most.
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Corporate digital platform Unlock a world of luxury at your fingertips.
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CORPORATE CONCIERGE
Our digital portal, available on web, grants you access to everything your corporate concierge programme has to offer – all in one place. The platform can be fully client-branded or co-branded and is packed with thoughtfully designed features, including: Instant live chat with your lifestyle manager, with expert support only seconds away. Make and manage requests, viewing both past and present requests side by side. Unlock exclusive member benefits from some of the world’s leading brands. Store important files securely, from concert tickets and travel itineraries. Browse expertly curated editorial, from restaurant openings to raved-about hotels. Peruse your global events calendar and expert recommendations, including city guides. 27
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Case studies But don’t just take our word for it. Here are some real examples of how our concierge offering has delivered real results for our corporate clients.
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VIP clients
Global private bank
We partnered with one of the world’s leading global private banks to elevate the experience of its premier clients. By providing exclusive access to our global lifestyle network – spanning fine dining, bespoke travel, and world-class cultural events – the programme helped deliver rare, meaningful moments that reflect clients’ values and ambitions.
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Key outcomes: Enhanced the bank’s value proposition through curated, high-touch experiences tailored to individual passions and priorities. Supported relationship managers with differentiated offerings that enrich client engagement and deepen long-term trust. Delivered exclusive opportunities, including coveted event access and bespoke travel experiences not typically available through traditional banking services. Strengthened client perception of the brand, reinforcing its position as a partner focused on holistic lifestyle enrichment alongside financial management. Enabled the celebration of key milestones and recognition of top-tier clients in a personal, culturally aligned way. Helped increase share of wallet by strengthening client loyalty and creating deeper, more meaningful engagement with the bank. 31
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Top employees
Global consulting firm
We partnered with one of the world’s leading global consulting firms to deliver a dedicated lifestyle concierge service for its senior partners, the organisation’s most valuable talent. By streamlining personal and professional demands, the programme saved time, enabling executive assistants to focus more effectively on strategic priorities.
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CORPORATE CONCIERGE
Key outcomes and capabilities delivered: Simplified and coordinated complex travel planning and logistics. Supported partners’ families with tailored services that reduce stress and enhance work-life balance. Enabled executive assistants to redirect time and energy towards higher value strategic responsibilities. Assisted partners and their families with tutoring support, school selection, and application guidance. Improved employee satisfaction and productivity by taking care of timeconsuming personal demands, enabling senior partners to focus on their work and higher-value priorities. 33
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uintessentially Foundation is our charitable component. We care passionately about our communities and channel that passion to incite meaningful change as a business. The Firefly Project is our flagship initiative dedicated to helping young Londoners living in poverty realise their full potential. With England’s highest child poverty rate, more than 700,000 children – around 40% of those in the capital – face challenges that can limit their opportunities. Through this initiative, we aim to empower young people to build brighter futures. By combining funding with long-term support, The Firefly Project empowers our charity partners to tackle the underlying causes and create lasting change for the young people they support. We also encourage our members to get involved, whether that’s taking part in international cycling challenges or our annual carol concert, the Fayre of St. James’s.
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“We have more than 25 years of experience sourcing the best of everything.” 36
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A word from Darren Ellis QUINTESSENTIALLY CEO
Global companies are experiencing increasing pressure to retain their most valuable employees and clients. To differentiate themselves from competitors, it’s more important than ever to offer benefits that go beyond the traditional offering – delivering meaningful support that enhances the lives of the people who matter most to your business. From loyalty programmes that recognise and reward valued clients to corporate lifestyle managers that support employees with life’s everyday demands, our worldleading concierge services provide a unique way to strengthen relationships and add meaningful value. Based on the simple premise that when people aren’t worrying about tasks on their to-do list – whether it’s booking restaurant reservations, organising travel, planning client dinners or arranging a surprise for their partner’s birthday – they have more time to focus on what matters most.
For employees, this means less time spent handling admin and more time to be engaged, productive, and fulfilled at work. It can also contribute to increased wellbeing by helping them achieve a better balance between their personal and professional lives. For clients, it means receiving a highly personalised service that creates memorable experiences, deepens relationships, and inspires long-term loyalty. We have more than 25 years of experience sourcing the best of everything. Today, our global network and dedicated teams provide personalised concierge services to businesses around the world, consistently exceeding expectations. It’s this service that has the power to strengthen relationships, foster loyalty, and create lasting value for high-value clients and top-performing employees. We can’t wait to welcome you to Quintessentially.
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THANK YOU
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+44 (0) 20 3131 2669
29 Portland Place, London W1B 1QB quintessentially.com