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Quest, Inc. Annual Report FY 2021

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Annual Report 2021

Resiliency In Action

Quest, Inc. is Central Florida’s premier provider of services for individuals with developmental disabilities.


KIDS 2

TRAINING

EMPLOYMENT

RESIDENTIAL


A Legacy Of Service For nearly 60 years, Quest, Inc. has served individuals with developmental disabilities in Central Florida through a range of services proven to increase capabilities and quality of life.

MISSION The Quest Team, through quality and innovation, builds communities where people with disabilities achieve their goals.

VILLAGE

CAMP

TEAM

PHILANTHROPY 3


Contents To Our Supporters

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Quest Kids

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Training Centers

8

Employment Services

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Residential Services

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Quest Village

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Camp Thunderbird

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Quest’s Team

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Philanthropy

20

Financials & Outcomes

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Supporters & Board

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Looking Forward

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Aquandre, pictured here, participated in an internship at St. Vincent de Paul Thrift Store in Apopka. After impressing the manager with his work ethic and willingness to learn, he was hired as a permanent part-time employee.

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To Our Supporters Quest, Inc., like the rest of the world, faced an array of challenges in 2021, but the year was also marked by tremendous resilience, opportunity and hope. As the pandemic was raging at the beginning of our fiscal year, which began in July 2020, our primary concern was for the safety of the individuals we serve and our employees. We adapted programs quickly to meet the needs of our residents and attendees across 21 locations and rolled out vaccine clinics as soon as they became available. We also implemented stringent safety standards across the organization. As operations stabilized and our safety protocols proved effective, the instability of the labor market put pressure on our residential and day programs. State funding for many of our frontline positions simply does not meet market demand. We moved quickly to enact pay increases for our frontline staff. Although this move will reduce our reserves, we believe it is the right thing to do for our team and the safety of our residents. Staffing levels in our residential programs have drastically increased since the compensation adjustment. Quest is actively lobbying the state legislature to take action during the 2022 legislative session to increase reimbursement rates for these positions. Amidst the challenges, we see a number of opportunities. With 1 in 44 children diagnosed with autism spectrum disorder, there is a growing need for our children’s services. In the next year, we plan to expand Quest Kids Therapy, which provides Applied Behavior Analysis (ABA) for children diagnosed with autism and other intellectual disabilities, into West Orlando and the Tampa region. We will also be moving Quest Kids Academy into a new home in the Orlando region.

On the employment front, we are launching Quest WORKS Accelerator and Quest WORKS Institute, which will provide industry-specific job certifications, paid internships and long-term employment opportunities for our clients in the hospitality sector. We owe a tremendous debt of gratitude to our public/private partnerships, our corporate supporters, and our individual donors for their support throughout this past year. We also owe a huge thank you to our entire staff and particularly those Direct Support Professionals and other frontline team members who have borne the brunt of the pandemic. So many of the individuals we serve are not just getting by during this chaotic time but truly thriving through our team’s care and dedication. After 60 years of service to the Central Florida community, Quest looks forward to continuing its legacy of building communities where individuals with disabilities achieve their goals.

John R. Gill President & CEO

Andrew Hebert Board Chair

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Quest Kids

Quest offers therapy services and a customized education for children with autism and other intellectual disabilities through Quest Kids Therapy Centers and Quest Kids Academy.

ACHIEVING DREAMS & GOALS

Quest Kids Therapy Centers

The McKinnon Journey Abbie and Adam McKinnon encountered Quest Kids Therapy in 2011, not long after their daughter Olivia was diagnosed with autism spectrum disorder. “It definitely was the place we felt most comfortable leaving our child, who at that time couldn’t talk,” said Abbie. For most families, the road to diagnosis and then treatment is fraught with fear and unknowing. “I can’t stress enough what kind of lonely feeling that was,” said Adam. “Once we were here, we knew. There was just a good vibe and good people.” Abbie recalls, “I remember feeling relieved to know we were doing everything we can and there was finally some hope.” Olivia began attending Quest Kids Academy in 2017 after some time at other public and private schools. “It

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was not the right fit for her,” said Abbie. “So when there was a space for her with the right teacher/student ratio, she switched over. She’s been full-time at Quest with school and therapy ever since.”

For more than 20 years, Quest Kids Therapy has specialized in supporting children and teens with autism spectrum disorder, Down syndrome, learning delays and related disabilities using Applied Behavior Analysis (ABA).

Quest has become a stronghold of support for the McKinnon family. “When it comes to the spectrum, like it or not, you need a home,” said Adam. “When our daughter is here, when she’s able to engage and participate in her therapy, she’s very satiated. It makes her happy.”

Quest Kids Academy

“She’s made a lot of progress,” said Abbie. “You can’t imagine the relief that Quest therapists and teachers bring to families that feel very helpless.”

Quest Kids Academy (QKA) provides children with developmental disabilities a quality, customized education experience. QKA teachers work closely with families to create a personalized education plan to meet the unique needs of every student. Our goal is to provide a well-rounded education to effectively help students reach their long-term goals and maximize their potential.


In 2021, the CDC reported that approximately 1 in 44 children in the U.S. is diagnosed with an autism spectrum disorder.

“You cannot imagine the relief that Quest therapists and teachers bring to families that feel very helpless.”

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Skills development and socialization are key components for a successful, meaningful and enjoyable quality of life.

“I learn how to cook my own meals, make art and use a computer. I also have a job here, which helps me be independent.”

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Training Centers Quest Training Centers allow participants to build friendships, learn skills and enjoy social activities that build self-esteem and foster independence.

VOCATIONAL & LIFE SKILLS

Fostering Independence

Quest Training Centers

Christine moved to Orlando from the Virgin Islands at 15 after her mother passed away. She’s been coming to Quest’s Training Center in Apopka for the past six years, where she’s learned a variety of skills that have increased her independence.

“The work program teaches Christine how to depend on and provide for herself. She lives on her own and does everything for herself — cooking, cleaning, going into the community and shopping as well. Our team guides her along the way while she’s here.”

“At the Training Center, I’ve learned to cook my own meals, use the computer and I really enjoy doing art with my friends,” said Christine.

Another huge benefit to the Training Center is the ability for participants to socialize. “I have a lot of friends here. They’re nice people and when they need help, I help them and they all have good personalities,” said Christine.

She is currently in an on-site, supported work program where she performs light custodial duties around the center. “Having a job means I can be independent. I have an apartment and I’m able to get what I need and spend my own money,” said Christine. According to Mona Erickson, Christine’s Supported Work Supervisor,

“People often see those with disabilities as different,” says Mona. “What many people don’t realize is that these folks can adapt and become independent in a lot of ways. They may need help now and again, but not all the time.”

Quest’s Training Centers in Apopka, Orlando and Tampa provide life skills and vocational training, social development and therapy services for adults with developmental disabilities. Participants work through individualized goal plans created by Quest team members with input from program participants and caregivers. Participants are offered a range of opportunities including: supported employment; community volunteerism; behavioral therapy; direct care assistance; on-site nursing; repositioning services; art, computer and cooking classes; and transportation.

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Employment Services A large percentage of individuals with developmental disabilities are willing and able to work given the right environment and support. Quest provides a variety of opportunities for those seeking employment.

MEANINGFUL EMPLOYMENT

A Great Match Sanjay reached out to Quest’s Employment Services department hoping to find work in Orlando’s entertainment industry. “They found out what I was interested in and they hooked me up with a job at Universal Orlando Resort and I must say I really like it here,” said Sanjay. As a photographer for Colorvision within Universal Orlando Resort, Sanjay helps guests capture those special moments at the Orlando theme park destination. “My favorite part of the job is that I get to interact with people from all over the world,” said Sanjay. “I’ve learned how to interact, not only with customers, but also with my fellow workers, which is a vital skill.” Quest’s Employment Services team meets candidates to share and review

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Employment Services their journey and facilitate finding meaningful career options that match their skill set. After candidates are hired, the employment team provides coaching support for another 90 days, which ensures the right fit and increases retention. Quest works with several employment partners across Central Florida. “Sanjay has done a fantastic job when it comes to having a positive attitude with all the guests and working with the other team members, too,” said Amelia, Sanjay’s Manager at Colorvision. “Having diversity within our company is very important. It shows our respect for one another. It also acknowledges that people learn differently.”

At Quest, we identify each individual’s needs and preferences to ensure job placement and satisfaction. Our diverse line of services provide job opportunities for individuals of all ability levels. Job seekers are encouraged to prepare for and pursue a range of employment opportunities. Our Employment Services team works with each candidate to develop an individualized learning or job placement plan by maximizing their current abilities and identifying growth potential. Quest’s Employment Continuum provides a range of opportunities, from on-site work with staff supervision to community placement for candidates needing no long-term coaching.


81% of adults with a developmental disability are unemployed. -National Core Indicators Report

“I’ve learned how to interact, not only with customers, but also with my fellow workers, which is a vital skill.”

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Choosing the best housing option for a loved one is one of a family’s most important decisions.

“There are very good people here. I really enjoy coming to visit and seeing how well they take care of my son.”

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Residential Services Quest, Inc. provides families with a trusted partner in caring for their loved one — from 24-hour skilled nursing care to transitional environments that foster independence.

A SAFE PLACE TO CALL HOME

A Happy Young Man Jesus was admitted to Williams Road Cluster, a Quest Intermediate Care Facility (ICF) in Tampa, in 2006. Quest ICFs provide a nurturing home for individuals with severe and profound developmental disabilities who are non-ambulatory. “Jesus is a happy young man,” said Wanda, Jesus’ mother, who visits him multiple times a week. “The staff really enjoy him and his lively personality.” On weekdays, Jesus attends Quest’s Training Center as his off-site Adult Day Program. He also participates in many of the community outings offered to residents. Shortly before the pandemic, Jesus and fellow residents went to Disney World where they attended a number of live shows. “I thought it was really,

Residential Services really nice that he experienced that,” said Wanda. Residents at Quest ICFs have been significantly impacted by the pandemic. Face-to-face visits were suspended for months to protect residents. “It was really hard because we couldn’t visit at all and it was such a big part of our routine,” said Wanda. “One of the directors here purchased an iPad for Jesus and we started doing video calls, which helped a lot.” Visits have resumed and Wanda is back to her regular visits with her son. “There are very good people here. I really enjoy coming to visit and interacting with the staff and seeing how well they take care of him. It’s been a great journey.”

Quest provides residential options in the Orlando and Tampa areas with services appropriate to the needs and abilities of our residents. Intermediate Care Facilities (ICFs): A nurturing home environment for individuals with profound developmental disabilities who are non-ambulatory. Group Homes: Residents have the option to participate in activities that promote lifelong education, a healthy lifestyle and allow them to assume personal and community responsibility. Transitional Living: Individuals live with roommates in apartments while receiving daily support services that foster independence.

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Quest Village Quest Village provides a community specifically designed for those making a transition into independence. Residents are offered services designed to help them with daily routines that further self-reliance.

INDEPENDENT LIVING

The Right Fit Kyle was one of the first residents to move into Quest Village when it opened in early 2018. “I was nervous to move in but I was also very excited,” said Kyle. “He had never stayed outside of our home,” said Cindy Dempsey, Kyle’s mother. “I thought I’d be living on his couch for a long time to help with the transition but he said, ‘Okay, mom, I’m good.’” Quest Village offers tiered levels of support services as an option for residents as they work toward further independence. “He’s here living on his own with support services that Quest Village offers, which is what makes it possible. But he is doing things I never thought was possible,” said Cindy. “They make goals for him and help him to attain them. Many of the

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Quest Village goals are just steps to get him more independent,” said Cindy. Kyle has friends that come over regularly to hang out and watch TV. He also joins his friends at their place for dinner. “My friend made me tacos the other night,” said Kyle. “It’s just really great to know that he’s an adult living on his own with support. He has a level of independence that he never would have had at home. He gets to make his own choices about his life daily,” said Cindy. “This community has definitely helped me become more independent,” said Kyle. When thinking about the future, Cindy says, “My long-term goal for Kyle is for him to just be happy living on his own, and it would never be possible without Quest.”

Quest Village is an innovative residential community designed for independent adults with developmental disabilities with convenient access to employment, healthcare, transportation, entertainment and education. The community is comprised of 48 single-bedroom/single bath apartments that provide safety and comfort. On- and off-site support services are available to assist individuals with activities of daily living. Amenities include a washer/dryer in every room, communal dining area, computer lab, large furnished screen porch, pool table, and basketball courts. Residents are offered a variety of ongoing social activities.


People who live independently have more friendships, are more engaged with their community, have greater control over their lives and experience greater life satisfaction.

“He has a level of independence that he never would have had at home. He gets to make his own choices about his life daily.”

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Outdoor recreation has been linked to a variety of psychosocial benefits, including increased social skills, self-confidence and sense of well-being. -Therapeutic Recreation Journal

“It’s been a great experience. The counselors treat the guests with great dignity and really show they care.”

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Camp Thunderbird Quest’s Camp Thunderbird provides engaging recreational programs for adults with developmental disabilities in an unforgettable summer camp setting.

Recreation and Respite

Summer Fun

Quest’s Camp Thunderbird

Robert has been coming to Quest’s Camp Thunderbird since 2012. “After the first year, we were hooked,” says Steve Samuels, Robert’s legal guardian. “He gets to do a lot of outdoor activities that he normally wouldn’t get to do.” “I really like the swimming, sports and games, the archery, arts and crafts and the nature walk,” says Robert. “I’ve met a lot of friends, including the nicest roommate I’ve ever had.” Last summer, Robert participated in the talent show at camp. “I really enjoy singing. I like to sing, ‘When the Saints Go Marching In,’ and ‘Home on the Range,’” says Robert.

he doesn’t know how to do something, they take the time to teach him the right way to do it, and that’s beneficial.” Robert is retired after working 20 years at Publix and looks forward to camp each year. “It’s something he gets very excited about and when he gets home he tells everyone he runs into about Camp Thunderbird,” says Steve. In addition to the recreation and socialization that guests like Robert enjoy, camp season is a well-deserved break for family members and guardians who are full-time caregivers. “It’s a big respite for us and for a lot of other parents and grandparents,” says Steve. “We don’t get the opportunity to travel often, so when camp comes around, we take advantage of that time.

Quest’s Camp Thunderbird provides engaging recreational programs for adults with developmental disabilities in an unforgettable summer camp setting. Guests are provided with activity choices based on personal interests and preferences. Activities vary within the program and include active (sports, games), social (social hour, pool time), instructive (baking, dance classes), creative (fine arts, performance/dance) and environmental (nature studies). Through choice programming, guests take ownership of their experience, allowing a schedule that best caters to desired outcomes and goals.

“You cannot imagine the relief that Quest therapists and teachers bring to families that feel very helpless.”

“The counselors are great and Robert knows a lot of them from previous years. They know his quirks and what he is capable of doing,” says Steve. “If

Summer sessions provide parents and guardians a break from the demands of 24-hour caregiving.

-Abbie McKinnon

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A Culture of Commitment

Quest team members are the lifeblood of our mission. Their investment enriches the lives of those we serve and creates a culture of compassion, empowerment and resilience. Our frontline team members have been heroes through the pandemic. These Direct Support Professionals, nurses, teachers, therapists, employment support, training center teams, maintenance crew, drivers, and cooks continue to adapt innovative measures to keep our Quest family safe while maintaining our notable quality of service. The Support Center teams — Human Resources, Accounting, IT, Philanthropy and Marketing/ Communications — have persevered through strained conditions to ensure our programs have the resources and support needed to provide quality service. Quest’s leadership has been quick to act and transparent with a focus on organizational sustainability. Throughout the adversity faced during the COVID-19 health crisis, the Quest team has shown their ability to remain calm, adapt, adjust, and continue to provide a healthy pathway well into 2022 and beyond.

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Decades of Dedication These Quest team members are a sample of those who play a significant part in positively impacting the individuals we serve. Quest’s mission is not possible without their dedication and service.

Kelly Brokenborough celebrates 40 years

Isabelle Harris has been with Quest

Valerie Bennett has been with Quest for 25

with Quest in 2022. She’s spent each of

for 30 years. She is the Sr. Director for

years as a Direct Support Professional. “I

those years at our Laurel Hill ICF where she

Maintenance, Fleet and Compliance. “I have

love taking care of people that need help.

is now a cook. “The individuals I serve are

learned from everyone, but will always be

I love to see them smile. It’s a beautiful

my first priority, always. I love Quest and the

thankful to the supervisor who believed in

feeling when you do something like that.”

people here.”

me when I applied.”

Herby Alexis has been with Quest going on

Ebony Rutland has been with Quest for

Crystal Julsaint has been with Quest for 11

15 years as a Direct Support Professional.

16 years. She is the Lead Skills Trainer

years. She is the Production Coordinator for

“When you start working with the clients,

for transition-to-work internship program,

Blossom. “The most rewarding part about

they become like family. With family at work,

Project SEARCH. “The young people we

my job is training the clients and watching

it becomes like home.”

work with are hard workers. With training

them apply the training.”

and guidance they blossom.”

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Philanthropy To request a tour of Quest programs or to make a donation, contact Thomas Bolick, Quest’s Vice President of Philanthropy, at (407) 2184327 or thomas.bolick@questinc.org.

MEANINGFUL ENAGAGEMENT

Close to Home John and Lois Arie, founders of Fun Spot America Theme Parks, were first inspired to engage with Quest after attending the 2019 Join the Quest Fundraising Breakfast in Orlando. “They indicated that they wanted a tour of our programs,” said John Gill, Quest, Inc. President and CEO. “It was during the tour that we found out how close to home Quest’s mission was for them.” “We have 14 grandchildren and three of them are on the autism spectrum,” said Lois. “So it’s very personal to us.” “When talking with our donors and sponsors, we’re constantly reminded that almost everyone is related to someone, or knows someone, with a disability,” said Gill. The CDC estimates that one in six children aged 3 through 17 years has one or more developmental disabilities.

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Make a Difference Since that initial tour, the Arie’s relationship with Quest has grown. They attended the 2020 Join the Quest breakfast and increased their engagement that year. In 2021, they attended Wine Quest and capped off the night with a generous gift that helped Quest exceed its goal for the event.

Quest, Inc. relies on the support of grants, corporate funding, and individual contributions to fulfill our mission to serve individuals with developmental disabilities here in Central Florida. We offer a variety of opportunities to connect with, become engaged in, and help those we serve achieve their goals.

“We hope our gifts act as an incentive to inspire more people to give and to let others know the great work this organization is doing,” said John.

UPCOMING EVENTS IN 2022!

“We feel strongly about supporting opportunities that allow people who have historically been marginalized become more independent and engaged with society,” said Lois. “Opportunities that allow for a fulfilling life.”

March 1 - Join the Quest Breakfast First Baptist Orlando June 3-4 - Wine Quest 2022 Loews Royal Pacific Resort at Universal Orlando Fall 2022 - Golf Quest Venue and date TBD


Philanthropy means “love of humanity” and differs from charity as it engages with foundational solutions to societal challenges.

“We hope our gifts act as an incentive to inspire more people to give and to let others know the great work this organization is doing.”

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Financials FY21 Revenue 2% 2% 6% Source

6%

Government

84%

*Amount $20,700,000

Customers

$1,500,000

Donors

$1,400,000

Investments

$500,000

Other

$500,000

TOTAL

$24,600,000

*Adjusted for Intercompany Eliminations

Expenses 3%

0.4% 5%

6%

Source

19% 66%

Amount

Salaries, Taxes, Benefits

$15,800,000

Operating Costs

$4,600,000

General and Admin

$1,500,000

Contract Services

$600,000

Depreciation/Amortization

$1,300,000

Interest Expense TOTAL

$100,000 $23,900,000


Outcomes The large majority of our clients are served on a daily basis and many reside with us, receiving 24-hour care, seven days a week. Program

Clients Served

Quest Kids Therapy

58

Quest Kids Academy

25

Training Centers

183

Adult Behavior Services

46

Employment Services

52

Project Search

7

Intermediate Care Facilities

81

Group Homes

95

Quest Village

31

Camp Thunderbird

160

*TOTAL

539 *Some clients participate in more than one porgram.

Highlights Quest Kids Therapy •

Provided over 12,000 hours of children’s therapy

Training Centers

•

Adjusted team compensation to retain staff and remain competitive in the market

•

While all Quest Training Centers were closed due to pandemic restrictions, we were successfully able to transition to providing direct services at our clients homes, offering them ongoing activities and training.

Quest Kids Academy •

Retained 100% of staff

•

•

Successfully implemented virtual school to better serve students and families during pandemic

239 individuals received access to recreational and leisure activities

•

1,432 separate recreational and leisure activities offered

Employment •

18 job placements

•

3 interns graduated from Project SEARCH and all three were successfully placed

•

94% job retention rate

Residential ICFs: •

38,880 tube feedings

•

760,320 med passes

•

241,920 bed checks

Quest Village •

Occupancy rate of 98%

•

Ten residents had a reduction of service due to increased independence

•

54 skills were validated

Camp •

Successfully re-opened Camp Thunderbird after cancellation the previous year due to the pandemic.

•

Our team successfully recruited an amazing summer team regionally after our usual overseas camp staff were unavailable due to travel restrictions.


Supporting Partners Quest, Inc.’s mission is not possible without the generous support of our partners. We thank them for their unwavering commitment. $500,000 & ABOVE Orange County Government

$100,000 - $499,999 Florida Department of Transportation, District 7 Hillsborough County Government

$25,000 - $99,999 Alltrust Insurance City of Orlando Dr. Phillips Charities The Joe & Sarah Galloway Foundation PNC Bank Southern Glazer’s Wine and Spirits Universal Orlando Foundation

$10,000 - $24,999 AdventHealth Bank of America Charitable Foundation, Inc. The Bond Foundation Chesley G. Magruder Foundation McGriff Insurance Services MSL CPAs & Advisors Orlando Health Orlando Utilities Commission Publix Super Markets Charities Robin’s Nest VNA Foundation, Inc. The Wawa Foundation

$5,000 - $9,999

BakerHostetler Clubs Help Foundation Duke Energy Goody Two Shoes, Inc. Greater Orlando Builders Association Foundation

For a complete list of Quest partners, please visit, Questinc.org/partners or scan the QR Code to the left.

Grow Financial Foundation Gunster Martin Andersen - Gracia Andersen Foundation Inc. National Christian Foundation SouthState Bank Ten Talents Foundation Ver Ploeg & Marino P.A. Walt Disney World Resort West Orange Healthcare District

$2,500 – $4,999

Chepenik Financial FIS Grant Thornton, LLP Latham, Luna, Eden & Beaudine LLP Lee Foundation Loews Royal Pacific Resort at Universal Orlando Old Republic Title Roger B. Kennedy Construction RSM US LLP Step Up for Students Strickland Associates The Tews Company Universal Orlando Resort Wayne Automatic Fire Sprinklers, Inc. Williams Construction & Development

$1,000 - $2,499

Barton Malow DeBartolo Family Foundation Drusilla Farwell Foundation First Housing Meritage Cares Foundation The Sol Cohn Foundation Steve Griffiths Fund United Arts of Central Florida Vandolah Power Company Wyndham Destinations


Our Board Quest, Inc.’s Board of Directors donate their time, resources and network. We thank them for their tireless service. BOARD CHAIR

Andrew Hebert Team Lead/Commercial Relationship Manager SouthState Bank

VICE CHAIR

Michael G. Candiotti, Esq. Partner Greenspoon Marder, LLP Becky Cherney Retired, President & CEO Florida Health Care Coalition

Kyle Becker City of Apopka Commissioner City of Apopka

Mark T. Crandall President NearShore Technology

FINANCE CHAIR/ TREASUER

Chris Crockett Senior Vice President, Commercial Banking Truist FKA SunTrust Bank

Steve Stanford Senior Vice President, Wealth Management Merrill Lynch Global Wealth Management

SECRETARY

HEDI AGO IT Utility Director Orlando Utilities Commission Suzanne Bennett, CPA Emeritus Owner, CEO Orlando Red Gate Solutions Steve Bernstein Regional Managing Partner Fisher Phillips LLP Jack Cadden Partner, Audit Services RSM US LLP

James Gallagher Emeritus Sales Manager - Orlando Southern Glazer’s Wine & Spirits Kathy Garrett, M.D. Past President Medical Center Radiology Group Edwin I. Hernandez, Ph.D. President AdventHealth University Angela Holcomb Health Principal HDR

Eric Jackson Emeritus President & CEO Total Roof Services Scot LaFerté Honorary Senior Vice President, Human Resources Universal Orlando Resort Bob McKay President, Owner, CEO McKay Advertising + Activation Dawn Olivardia Florida Tax Partner Grant Thornton, LLP Bernadette Spong Chief Financial Officer Orlando Health Chakri Toleti Honorary Community Volunteer Ron Whalen Vice President Roger B. Kennedy Construction


Looking Forward Amidst the uncertainties of an ever-changing world, Quest’s commitment to building communities where individuals with disabilities achieve their goals remains steadfast. As Quest marks our milestone 60th anniversary in 2022, we continue to build a legacy that will positively impact our Central Florida community for years to come. Quest, Inc. has some exciting initiatives in development throughout the coming year: •

•

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Quest Kids Academy, our K-12 school, will be relocating from its current temporary location to a permanent school setting with on-site integrated therapy options Quest Kids Therapy will be expanding into the Tampa and West Orlando regions to better serve the growing need of the community

•

We are developing an Entrepreneurial Center that will house a range of training and employment programs including the Quest Works Institute and Accelerator

•

Our social venture, Blossom Artisanal Products, will enter the wholesale marketplace at the Atlanta Market at AmericasMart

•

Build on notable Quest fundraising events, Wine Quest and Golf Quest, which continue to achieve record success and sell-out crowds

We have been inspired, oftentimes awestruck, by the selflessness exhibited this past year by Quest team members and supporters, and the resiliency of those we serve. With this level of commitment, we’re wellpoised to face the challenges of an unpredictable world and continue to serve and care for children, adults and families in need of our services.


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Questinc.org Orlando Corporate Office

Tampa Regional Office

Address P.O. Box 531125 Orlando, FL 32853

Address 3910 US Highway 301 N. Tampa, FL 33619

Phone 407.218.4300

Phone 813.423.7700

Fax 407.218.4301

Fax 813.423.7701


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Quest, Inc. Annual Report FY 2021 by Quest, Inc. - Issuu