QUEEN_Collection by Queen Limousine and Services

VENETO

LOMBARDY

LIGURIA

TUSCANY

CAMPANIA

BASILICATA

PUGLIA

SICILY

SARDINIA

LAZIO PIEDMONT

QUEEN LIMOUSINE AND SERVICES

Queen Limousine and Services is an industry leader in car, van and bus rental services with a driver in Italy. Started as a family business in 1999 our company provides professional, top-quality assistance to diplomatic missions in Italy including Presidential and other highranking visits of the latest important events for example the organization of the G7 and G20 events. Over the years our firm has grown and expanded and now we are a group of companies which also includes an incoming tour operator thanks to which we can provide a wide range of services. This allows us to offer attractive and competitive prices and provide high quality services covering the entire Italy.

Our services span the range of individual and diverse requirements. From executive meetings, private transfers and city tours to glamorous occasions to group transportation — we have a stunning line of limousines, sedans, SUVs, mini coaches and buses intended to meet your specifications.

We take pride in our hard-earned reputation for delivering prompt, reliable, and professional transportation to all our clients, regardless of group size, purpose, or destination.

OUR STAFF

The Queen Limousine & Services team consists of highly creative and experienced professionals with anunparalleled understanding of Italy’s luxury travel market.

Member of

LUXURY TRAVEL FAIR

We will be present at

Travelux Venezia (Italy)

18 - 22 March 2025

Connections Luxury Middle East (Barcelona / Catalunya) 6 - 9 April 2025

ATM Dubai (United Arab Emirates) 6 - 9 May 2025

PIEDMONT

What to see & What to do

TURIN WALKING PANORAMIC TOUR

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet you licensed guide at your hotel. Turin is one of the most elegant cities in the Northern Italy. This trip will allow you to discover Turin’s hidden gems like Royal Palace enlightening on the House of Savoy during the 16th century, the main cathedral that hosts the world-famous Holy Shroud. A glass elevator will bring you up to the top of the 167mt tall tower for a 360-degree view of Turin and the snow-covered Alps beyond.

FULL DAY TURIN TOUR

What to see & What to do

Duration: 6hrs

Guides are english speaking. Please request for other languages

Meet you licensed guide at your hotel. Turin’s vivid history still colours the atmosphere of the entire city. Walking in the streets of Turin, its past as the capital of the richest reign of Southern Europe is plain to see: stunning palaces, squares and arches cover the entire city centre, giving to it a magic aura. You will visit the Royal Palace, the residential estate of the Savoy family. In the main building of the palace you will admire magnificent objects from the Baroque and Rococo periods. Another stop will be the Egyptian Museum of Turin that is second only to the one located in Cairo. The wide collection here housed is the result of years of expeditions.

DISCOVER UNESCO HERITAGE SITE LANGHE

What to see & What to do

Duration: 9hrs

Guides are english speaking. Please request for other languages

Meet your driver at your hotel, your licensed guide will welcome you on the spot. This is a full day dedicated to wine and to the beauty of the Piedmont territory. You will see beautiful landscapes, towns rich in history and culture for wine and good food. The whole area of Langhe is well known for Barolo and Barbaresco wine production. You will go for a stroll through the vineyards, while winemakers tell you the story of their wines. You will visit to the cellar and an explanation of the winemaking process will be followed by a full wine tasting. A few kilometres from Barolo is Barbaresco, a small town on the top of a hill, famous for the homonymous wine and for its Roman tower. You will also savour a typical lunch in a local restaurant.

THE OTHER SIDE OF ALBA: ART NOUVEAU AND LANGHE AREA

What to see & What to do

Duration: 9hrs

Guides are english speaking. Please request for other languages

Meet your driver at your hotel, your licensed guide will welcome you on the spot. You will live a day in the Langhe, a land where tradition walks in hand with modernity and magical view. You will start your journey in Alba taking an unusual stroll around Art Nouveau buildings like Casa Bergui. Alba is also the capital of the Langhe and well-known for white truffle. After a lunch you will be headed to the Barolo districts where you will appreciate the wineries famous for futuristic design like Terre da Vino or Lacino di Ceretto. The nectar of Bacchus will be served with typical local products.

TRUFFLE HUNT &

TASTING

TOUR

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your driver at your hotel, your licensed guide will welcome you on the spot. Truffle hunting experience is sure to fire your foodie instinct. Alba is one of the world’s capitals of truffle gastronomy. Truffle hunting is a demonstration in a natural “home of truffles”: you will be headed by an experienced truffle hunter and his dog in the Langhe area walking in a private wood. The hunt lasts 2 hours. Afterwords you will taste a delicious lunch that will be a traditional local meal served with fresh white truffles. Your day will be continue with visiting to the wineries Borgogno and Ceretto.

Private air-conditioned minivan, guide in English language, lunch, wine tasting not included, truffle hunting VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar

• PIEDMONT •

FLY & WINE IN PIEDMONT

What to see & What to do

Duration: 5hrs

Guides are english speaking. Please request for other languages.

Enjoy an overflight on Catello Guarene and the Langhe area. You will land in a local winary like Fontana Fredda to enjoy a visit of the cellar and vineyards followed by a wine tasting. Additionally you will have a chance to have a lunch in one of Michelin stared restaurants. Finally, your pilot will fly you back to your hotel.

• PIEDMONT

LIGURIA

What to see & What to do

GENOA: THE CHARM OF THE OLD CITY

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet you licensed guide on site. A route designed to know the essence of a part and mercantile city. You will start your walk through the lively old town reaching the cathedral of St. Lorenzo with its elegant Romanesque-Gothic structure. You will take a look at the great Piazza De Ferrari, the new heart of the city moving towards the sumptuous dwellings built for the Genoese bankers of the Golden Age.

You won’t miss the most famous viewpoint Castelletto Esplanade to enjoy the breathtaking view of the Gulf of Genoa.

GENOA: THE LOCAL CUISINE WILL SEDUCE YOU

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet you licensed guide on site. You will discover the scents and flavours of a gastronomy combining the products of a steep and rocky land with exotic ingredients coming from foreign markets. You will be told about the undisputed king, the extra virgin olive oil, and the uses that have been made of it over the centuries before becoming the essential ingredient of the most famous sauce – the Genoese pesto.

RIVIERA LEVANTE: PORTOFINO & SANTA MARGHERITA LIGURE

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide on site. This is a carefree day exploring the coast. The tour will start from the rustic and colorful Camogli. After about 15 minutes navigation you will arrive in the beautiful bay of San Fruttuoso where you will visit the medieval Abbey.

Then you will continue to Portofino, the capital of glamour, with its luxury boutiques and villas reflected in the blue marina. Finally, you will reach the elegant Santa Margherita Ligure with cozy cafes on the seafront. Four different jewels for the perfect day on the Riviera.

SAILING IN PORTOFINO GOLF BY PRIVATE BOAT

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Would you like to explore the Italian Riviera coastline in a different way? Then you can not miss this sailing experience on a private speedboat. You will discover the Portofino Golf from the sea. You will have a chance to swim in crystal clear blue waters. You will visit to the picturesque village of Camogli.

CINQUE TERRE TOUR FROM LA SPEZIA

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide in La Spezia. The best way to expolre the Cinque Terre Park by train and boat. You will visit at least three of the five picturesque villages of the area, walking on back roads graced with pastel-colored buildings and colorful fishing boats dappling harbours with breathtaking scenery. You will take a train to Monterosso, a boat ride to Vernazza and then to Manarola. You tour will end at the railway station of La Spezia.

THE POET’S GULF: LERICI & PORTOVENERE

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide in La Spezia. The seaside villages you are going to visit are easily accessable by sea or by train. Lerici is considered to be the pearl of the gulf and Portovenere is called Faithful. You will learn why the gulf is named Poet’s Golf. You will have a stroll along the Palazzata in Portovenere discovering the medieval Castel Doria and the secret alleyways of the village. Lerici is an amazing small town laying at te very end of the Gulf. You will explore ita St. George Castel, The Public Gardens and St. Francis church. You tour will end at the railway station of La Spezia.

MILAN

MILAN Transfers

Language: drivers are english speaking. Please request for other languages.

Waiting time of the vehicle - arrival Transfers: airport: 60 minutes (15 minutes on private flights), railroad and bus station: 30 minutes, seaport: 30 minutes. In the departure Transfers there are 15 minutes.

Porterage service is available on request.

Assistants and guides travel with passengers. The guests’ vehicle must be suitable to accommodate they too.

Assistants are english speaking. Please request for other languages.

Please ask for meet and greet assistance.

Holiday in Italy: (1/1); (6/1); (31/12); Easter/Easter Monday; (25/4); (1/5); (2/6); (15/8); (1/11); (8/12); (25/12); (26/12).

MILAN

What to see & What to do

WALKING PANORAMIC TOUR

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your guide at the hotel. You will explore the main piazzas and charming backstreets of the city. Milan is Italy’s urban style maven, its fashion and finance powerhouse.

Lining the city’s busy streets you will find striking medieval architecture and arresting modern design.

The incredible Duomo, La Scala Theatre, Sforzesco Castle, San Lorenzo columns and much more.

RENAISSANCE IN MILAN AND LAST SUPPER

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your guide at the hotel. You will discover the Renaissance treasures hidden among the streets of Milan. The Gilded Age of the city when it was a centre of great artistic activity. Leonardo Da Vinci and the Sforza Castle, Santa Maria delle Grazie and Bramante. You will get to know the stories behind this great historical background.

Vehicle at disposal / Licensed guide / tickets included VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

Closed on Mondays, Sundays afternoon, January 1st, January 6th, Easter, Easter Monday, April 25th, May 1st, June 2nd, August 15th, November 1st, December 7th - 8th. December 24th - 25th - 26th, December 31th. Tickets on request. The visit lasts 15 minutes. It is possible to reserve max 5 tickets at once. It is compulsory to show a valid ID document with the name of the owner of the reservation. Admission times could be subject to change. Tickets are not refundable.

BRERA DISTRICT

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your guide at the hotel. You will visit one of the gems of the city , the incredible Picture Gallery of Brera, a magnificent collection of paintings from 13 to the 19hundreds.You will admire the masterpieces by Caravaggio, Raffaello and Bellini.

A FULL DAY TRIP TO LAKE COMO FROM MILAN

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After a short ride you will meet your local guide in Como. You will walk through medieval streets and discover the main cathedral. The you will take a boat to Bellagio, the pearl of the lake.

Here you will see the Punta Spartivento, the wind-break point where the lake divides into two branches. After free time and lunch in Bellagio you will navigate to Varenna.

Here your driver will head you back in Milan.

A FULL DAY TRIP TO VERONA FROM MILAN

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After a two hour drive you will meet your local guide in Verona. Here you will experience the Italian lifestyle at its best. The city boasts an almost intact Roman amphitheatre called Arena and a cozy Medieval atmosphere. You will enter the famous courtyard of Juliet’s house and see her legendary balcony. You will enjoy colors of the piazza Erbe and ancient buildings. You won’t miss Castelvecchio – a special castle where medieval history, contemporary architecture and the riverside scenery are ideally mixed together.

A FULL DAY TRIP TO TURIN FROM MILAN

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After a two hour drive you will meet your local guide in Turin, a beautiful city that was the first capital of the Italian Kingdom. It is one of the most elegant cities in the Northern Italy. This trip will allow you to discover Turin’s hidden gems like Palazzo Reale, the main cathedral that host the world-famous Holy Shroud. A glass elevator will bring you up to the top of the 167mt tall tower for a 360-degree view of Turin and the snow-covered Alps beyond.

A FULL DAY TRIP TO VENICE FROM MILAN

What to see & What to do

Duration: 10hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After a 3 hour drive you will meet your local guide in Venice. This tour is a perfect introduction to the origins and history of Venice. You will see San Marco square, The San Marco’s Cathedral, the Rialto bridge, The Sospiri bridge and much more. If you wish, you may enjoy a gondola ride.

VERONA

What to see & What to do

VERONA SIGHTSEEING

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. Verona is the only city where you can find 2000 years of history, art and culture all within the bend of the river Adige. Here you will experience the Italian lifestyle at its best. The city boasts an almost intact Roman amphitheatre called Arena and a cozy Medieval atmosphere. You will enter the famous courtyard of Juliet’s house and see her legendary balcony. You will enjoy colors of the piazza Erbe and ancient buildings. You won’t miss Castelvecchio – a special castle where medieval history, contemporary architecture and the riverside scenery are ideally mixed together.

THE MAGIC OF VERONA BY NIGHT

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. At dusk, with the first light of evening, Verona is a magical place with incredible charm. The facades of the monuments are illuminated, creating effects and suggestive forms of lights. You will enjoy Piazza Bra passing by Arena of Verona. Castelvecchio Bridge is another site to be seen by night. The lights reflecting on the water of the Adige river make a magic and special atmosphere. The route will continue along the river up to the Roman bridge Ponte Pietra and the Roman Theatre. Through the darkness, palaces and monuments offer aspects that make Verona one of the most romantic cities of the world.

VALPOLICELLA WINE TOUR FROM VERONA

What to see & What to do

Duration: 9hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After an hour drive you will meet your local guide on site.

The Valpolicella area is located on Verona hills. It is one of the oldest wine-producing regions in the world.

You will have a chance to discover some excellent family-run boutique wineries and taste extraordinary handcrafted wines on hills of Valpolicella. You will go for a stroll through the vineyards, while winemakers tell you the story of their wines. You will visit to the cellar and an explanation of the winemaking process will be followed by a full wine tasting like Valpolicella to Superiore, Ripasso and Amarone.

All this is paired with fresh local produce of cheese, salami and extra virgin olive oil. You will also have a lunch at a local trattoria.

Private transport, licensed guide, upon request, please ask for pricing, wine tasting and lunch

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar

ONE DAY TRIP TO PADUA, VICENZA & MAROSTICA FROM VERONA

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After an hour drive you will meet your local guide on site. You will discover the real gems outside Verona that have kept intact to these days the signs of their glorious past. The Scrovegni Chapel painted by Giotto and Palazzo della Ragione in Padua, Olimpic Theatre of Vicenza. Another stop will be in Marostica, a medieval city guarded by two castles where every year he game of the “living chess” is played on the main square.

ONE DAY TRIP TO LAKE GARDA FROM VERONA

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After a hour ride you will meet your local guide on site. Few steps away from the town of Verona you will fill the grates lake of Italy with magical atmospheres and Mediterranean flavours. In this route you will visit the most fascinating places like Peschiera with its Austrian fortress, Sirmione with its Scaliger Castle and Roman ruins of an Imperial villa. You will have some free time and a lunch in a local restaurant.

VENICE

VENICE Transfers

VENICE

NET RATES

Transfers VENICE PORT - ISOLA DI SAN CLEMENTE / ISOLA DELLE ROSE)

STANDARD WATERTAXI

INCLUDED

PER SERVICE WATERTAXI AND MEET&Transfers ASSISTANCE - 1/6 PAX BASIS € 275,00

Language: assistance are english speaking. Please request for other languages.

MEET & Transfers ASSISTANCE: The assistent will accompany the passengers from the pick up point to the destination.

SUPPLEMENTS: National holiday Supplement: 20% | Night supplement (h20-07): 30%

WATER TAXI BOARDER :

- Price 1/6 pax basis: maximum 8 suitcases are allowed. - Price 7/10 pax basis: maximum 12 suitcases are allowed. EXTRA LUGGAGE : rates and conditions are on request. PORTERAGE SERVICE : on request.

MANDATORY SUPPLEMENT IN DIFFICULT ACCESS HOTE LS: € 30. In case of adverse weather conditions (increase of the tide, known as “high water”) we can not guarantee the Transfers from or to hotels that are difficult to reach. In this case the boat will be diverted to the nearest point.

HOTELS WITH DIFFICULT ACCESS: Acca Hotel, Ad Place, Ai Cavalieri, Ai Do Mori, Ai Reali, Ai Tolentini, Al Piave, Al Codega, Al Gazzettino, Al Malcanton, Al Ponte Dei Sospiri, Al Sole, Ala, Albergo Antico Capon, Alex, All a Fava, All a Salute Da Cici, All ’angelo, Ambassador Tre Rose, American Dinesen, Antica Locanda Montin, Antico Panada Hotel, Aqua Palace Hotel, Ateneo, Basilea, Becher, Bell a Venezia, Bisanzio, Bonvecchiati, Ca’ Alvise, Ca’ Dei Conti, Ca Dei Polo, Ca’ Del Campo, Ca’ Del Console, Ca’ D’oro, Ca’ Formenta, Ca’ Formosa, Ca’ Foscolo, Ca’ Marinell a, Ca’ Vendramin Di Santa Fosca, Canaletto, Caneva, Casa Alla Fenice, Casa Linger, Casa Nicolo’ Priuli, Casa Peron, Casa Petrarca, Casa Verardo, Cavall etto & Doge Orseolo, Citta’ Di Milano, Colombina, Concordia, Corte Contarina, Corte Grimani, Da Bruno, Dall a Mora, Danieli, Dell ’opera, Diana, Dona’ Palace, Duodo Palace Hotel, Falier, Gall ini, Gorizia A La Valigia, Kette, La Fenice Et Des Artistes, Locanda Canal, Locanda Goldoni, Locanda La Corte, Locanda Orseolo, Locanda Remedio, Locanda Salieri, Locanda Silva, Malibran, Mercurio, Messner, Messner Dipendenza, Metropole, Montecarlo, Olimpia, Orion, Palace Bonvecchiati, Palazzo Abadessa, Palazzo Conti Querini, Palazzo Vitturi, Panada, Papadopoli, Pausania, Piccola Fenice (Dip. La Fenice), Residenza Cannaregio, Riva, Ruzzini Palace Hotel, San Fantin, San Gall o, San Moise’, San Sebastiano Garden, San Zulian, Santa Marina, Santa Marina, Sant’anna, Sant’elena, Saturnia & International, Scandinavia, Serenissima, Starhotels Splendid Venice, Tintoretto, Tivoli, Tiziano, Torre Dell ’orologio, Una Hotel Venezia, Venice Resort.

please check with our booking if the hotels not present in the listing have difficult access or not.

Holiday in Italy: (1/1); (6/1); (31/12); Easter/Easter Monday; (25/4); (1/5); (2/6); (15/8); (1/11); (8/12); (25/12); (26/12).

VENICE Transfers

Combo Car & Motorlaunch

NET RATES

SUPPLEMENTS: National holiday Supplement: 20%. Night supplement (h22-07): 20%

MANDATORY SUPPLEMENT IN DIFFICULT ACCESS HOTE LS

Difficult access supplement does not guarantee access to minor and difficult-to-transit canals; access is alw ays subject to the unforeseeable actual conditions of navigability of the canals.

In case of impossibility, the motorboat will arrive at the nearest accessible pier and porterage (for 1 piece of luggage per passenger) will be provided from Piazzale Roma to the hotel (for arrival Transfers) and from the hotel to Piazzale Roma (for departure Transfers).

*HOTELS WITH DIFFICULT ACCESS: ACCA HOTE L, AD PLACE, AI CAVA LIERI, AI DO MORI, AI REALI, AI TO LENTINI,AL PIAVE, AL CODEGA, AL GAZZETTINO, AL MALCANTON, AL PONTE DEI SOSPIRI, AL SOLE, ALA, ALBERGO ANTICO CAPON, ALEX, ALLA FAVA, ALLA SALUTE DA CICI, ALL’ANGELO, AMBASSADOR TRE ROSE, AMERICAN DINESEN, ANTICA LOCANDA MONTIN, ANTICO PANADA HOTE L, AQUA PA LACE HOTE L, ATENEO, BASI LEA, BECHER, BELLA VENEZIA,BISANZIO,BONVECCHIATI, CA’ ALVISE, CA’ DEI CONTI, CA’ DEI POLO, CA’ DEL CAMPO,CA’ DEL CONSOLE, CA’ D’ORO ,CA’ FORMENTA,CA’ FORMOSA,CA’ FOSCOLO,CA’ MARINELLA,CA’ VENDRAMIN DI SANTA FOSCA,CANA LETTO ,CANEVA ,CASA ALLA FENICE,CASA LINGER,CASA NICOLO’ PRIULI,CASA PERON ,CASA PETRARCA ,CASA VERARDO,CAVA LLETTO & DOGE ORSEOLO,CITTA ’ DI MILANO,COLOMBINA ,CONCORDIA,CORTE CONTARINA,CORTE GRIMANI,DA BRUNO ,DA LLA MORA,DANIE LI,DELL’OPERA,DIANA ,DONA ’PA LACE ,DUODO PA LACE HOTE L,FA LIER,GALLINI,GORIZIA A LA VA LIGIA,KETTE,LA FENICE ET DES ARTISTES ,LOCANDA CANA L,LOCANDA GOLDONI,LOCANDA LA CORTE ,LOCANDA ORSEOLO,LOCANDA REMEDIO,LOCANDA SALIERI,LOCANDA SILVA ,MALIBRAN,MERCURIO ,MESSNER,MESSNER DIPENDENZA,METROPO LE,MONTECARLO,OLIMPIA,ORION,PA LACE BONVECCHIATI,PA LAZZO ABADESSA ,PA LAZZO CONTI QUERINI ,PA LAZZO VITTURI,PANADA ,PAPADOPO LI,PAUSANIA ,PICCOLA FENICE (DIP. LA FENICE),RESIDENZA CANNAREGIO ,RIVA ,RUZZINI PA LACE HOTE L,SAN FANTIN ,SAN GALLO,SAN MOISE’,SAN SEBASTIANO GARDEN,SAN ZULIAN,SANTA MARINA ,SANTA MARINA, SANT’ANNA, SANT’ELENA, SATURNIA & INTERNATIONA L,SCANDINAVIA ,SERENISSIMA,STARHOTE LS SPLENDID VENICE,TINTORETTO ,TIVO LI,TIZIANO,TORRE DELL’ORO LOGIO,UNA HOTE L VENEZIA,VENICE RESORT.

please check with our booking if the hotels not present in the listing have difficult access or not.

Holiday in Italy: (1/1); (6/1); (31/12); Easter/Easter Monday; (25/4); (1/5); (2/6); (15/8); (1/11); (8/12); (25/12); (26/12).

VENICE Transfers Vehicle & Assistance

Language: assistance are english speaking. Please request for other languages.

MESTRE RAILWAY STATION: outside the main entrance (20mt on the left) at the parking - if there is no assistance.

VENICE PORT: driver will be waiting at the terminal exit - if there is no assistance.

WAITING TIME OF THE VEHICLE - ARRIVAL Transfers: airport: 60 minutes; train station: 30 minutes; port: 30 minutes. In the departure Transfers there is no waiting time: 10 minutes.

Holiday in Italy: (1/1); (6/1); (31/12); Easter/Easter Monday; (25/4); (1/5); (2/6); (15/8); (1/11); (8/12); (25/12); (26/12).

VENICE

What to see & What to do

WALKING PANORAMIC TOUR

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. During this tour you will enjoy a stroll to the heart of Venice, the St. Mark’s Area. You will not only experience the atmosphere of Venice but you feel the real essence of the city. After St. Mark’s square you will walk through the backstreet to explore the city’s layout including the busy neighbourhood of Rialto district, an ancient trade centre of Venice.

GRAND CANAL TOUR WITH CICHETTI APERITIF

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. Venice is made of land and water. The best way to get to know the city is to navigate through its canals. The Grand Canal of Venice is the most spectacular “highs street” in the world. The gorgeous palaces were constructed over the years and slowly the Grand Canal became as it is today. You will admire the magnificent facades of the Venetian Palaces, pass beneath the famous Rialto Bridge and navigate the maze of narrow side-canals witnessing an authentic aspect of Venetian life. After a ride you are mostly welcomed to savour typical Venetian cicchetti (food bites) and local wine.

NOT TOURISTIC VENICE WALKING TOUR & PRIVATE GONDOLA RIDE

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. Venice is not only represented by St. Mark’s square. It also nestles a lot of unknown gems. During this tour you will avoid crowded street and discover the real hidden Venice. These are some of highlights you will visit: the church of San Pantalon and its world’s largest oil on canvas, Palazzo Contarini del Bovolo with its external spiral staircase and much more. At the end of the tour your guide will leave you with a gondola rider to savour a romantic sailing throughout canals.

RELIGION AND POLITICS IN VENICE:

THE DOGE PALACE AND THE GOLDEN BASILICA

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. This tour is a must for everybody wishing to grasp Venice’s main historical, artistic and religious facts. You will explore the Doge’s Palace, the true heart of Venetian political power with its Chamber of the Great Council. You will see the Bridge of Sighs and the Prisons. After you will discover one of the world’s most gorgeous cathedrals, a true masterpiece of Byzantine art.

St. Mark’s Basilica: the skip the line access to St. Mark’s Basilica is active from April 1st to November 2nd. From November 3rd to March 31st the Basilica is open and visitable but the skip the line access is suspended. The Basilica is closed for visitors on Sunday morning and during holidays (opens at 14h) and in case of celebrations, events or similar.

• VENICE •

CANNAREGIO TOUR: THE VENETIAN RESIDENTIAL SESTIERE (DISTRICT) AND THE JEWISH GHETTO

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. You will discover a different side of Venice and you will fall in love with the sestiere of Cannareggio that is still an authentic residential area of Venice. This is the place where the Jewish Ghetto was established in 1516. Here you are far from the beaten paths. You will admire the artworks of Renaissance, Gothic and Baroque artists.

The visit to the synagogues can be done only with one of the guides of the ghetto following a specific schedule and it will be a group tour. The Synagogues and Museum are closed on Friday afternoons, Saturdays, and Jewish holidays. This tour is not led by a Jewish Guide.

• VENICE •

THE COLORS OF BURANO AND MURANO ISLANDS

What to see & What to do

Duration: 4hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. A private motorlaunch will wait outside your hotel. You will visit the most beautiful islands of Venice: Murano & Burano. You will learn the history and the process of the glass making throughout the years. You will be taken to Burano, the most colourful island of the lagoon. You will visit an ancient atelier where the local ladies still produce the famous handmade lace.

ROMANTIC GONDOLA RIDE

What to see & What to do

Duration: 30 minutes

Guides are english speaking. Please request for other languages

Enjoy a romantic gondola ride through Venice’s canals. Explore the magnificent floating city in the best way.

MAKING VENETIAN MASKS IN VENICE

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. You will take a stroll to an atelier the masks are created. The class is dedicated to continuing the maskmaking tradition using original techniques of 800 years ago. You will learn the history of Venetian masks and the meaning of each style. Choose your mask: the traditional beaked one or a catlike shaped mask. Definitely, you will enjoy this experience together with your kids as well.

Mask painting workshop / Your painted mask / Licensed guide

Closed dates: - Mondays, January 1st - May 1st - December 25th. The entrance is free on first Sunday of every month, without the possibility to book the tickets.

• VENICE •

MURANO GALLERY OF GLASS ART

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. A private motorlaunch will wait outside your hotel. This is a boat trip to Murano island. You will visit the most ancient glass factory and its gallery.

Of course, you won’t miss a master class of glass art. Seeing masters at work is a unique experience where genius and manual skill, research and tradition intersect in the red-hot fire shaping masterpieces of timeless beauty.

ONE DAY TRIP TO VERONA FROM VENICE

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After an hour drive you will meet your local guide in Verona. After Venice, Verona will give you a sense of the landscape and of the palette you have admired in the paintings of Paolo Veronese (he was from Verona) in the Doge’s Palace. Here you will experience the Italian lifestyle at its best. The city boasts an almost intact Roman amphitheatre called Arena and a cozy Medieval atmosphere. You will enter the famous courtyard of Juliet’s house and see her legendary balcony. You will enjoy colors of the piazza Erbe and ancient buildings. You won’t miss Castelvecchio – a special castle where medieval history, contemporary architecture and the riverside scenery are ideally mixed together.

VALPOLICELLA WINE TOUR FROM VENICE

What to see & What to do

Duration: 9hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After an hour drive you will meet your local guide on site. The Valpolicella area is located on Verona hills. It is one of the oldest wine-producing regions in the world. You will have a chane to discover some excellent family-run boutique wineries and taste extraordinary handcrafted wines on hills of Valpolicella. You will go for a stroll through the vineyards, while winemakers tell you the story of their wines. You will visit to the cellar and an explanatio fo the winemaking process will be followed by a full wine tasting like Valpolicella to Superiore, Ripasso and Amarone.All this is paired with fresh local produce of cheese, salami and extra virgin olive oil. You will also have a lunch at a local trattoria.

ONE DAY TRIP TO PADUA, VICENZA & MAROSTICA FROM VENICE

What to see & What to do

Duration: 9hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After an hour drive you will meet your local guide on site. You will discover the real gems outside Venice that have kept intact to these days the signs of their glorious past. The Scrovegni Chapel painted by Giotto and Palazzo della Ragione in Padua, Olimpic Theatre of Vicenza. Another stop will be in Marostica, a medieval city guarded by two castles where every year he game of the “living chess” is played on the main square.

ONE DAY TRIP TO LAKE GARDA FROM VENICE

What to see & What to do

Duration: 9hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After a two-hour ride you will meet your local guide on site. Few steps away from the town of Venice you will fill the grates lake of Italy with magical atmospheres and Mediterranean flavours. In this route you will visit the most fascinating places like Peschiera with its Austrian fortress, Sirmione with its Scaliger Castle and Roman ruins of an Imperial villa. You will have some free time and a lunch in a local restaurant.

PROSECCO ROAD UPON PROSECCO HILLS

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at the hotel. After an hour drive you will meet your local guide on site. You will travel from Conegliano to Valdobbiadene and discover where Prosecco was born. You will visit the best selected winery near Conegliano and see the cellars, wine press and fermentation room then rounded off with a glass of the vineyard’s Prosecco. You will also have a light lunch with local cold food like cheese, salami and bread made at home.

FLORENCE Transfers

Language: drivers are english speaking. Please request for other languages.

Porterage service is available on request.

Assistants and guides travel with passengers. The guests’ vehicle must be suitable to accommodate they too.

Assistants are english speaking. Please request for other languages.

Please ask for meet and greet assistance.

Holiday in Italy: (1/1); (6/1); (31/12); Easter/Easter Monday; (25/4); (1/5); (2/6); (15/8); (1/11); (8/12); (25/12); (26/12).

(Stop 3 hrs in Verona)

(Stop 3 hrs in Maranello)

FLORENCE Transfers

FLORENCE

What to see & What to do

PORTRAIT OF THE CITY

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your guide at the hotel. You will cover most of the highlights starting from Santa Maria Del Fiore Cathedral to Ponte Vecchio searching the thread that links squares, monuments and churches to the destiny of the city.

Closed dates: - Mondays, January 1st - May 1st - December 25th. The entrance is free on first Sunday of every month, without the possibility to book the tickets.

VISIT UFFIZI GALLERY

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your guide at the hotel. You will experience the absolute masterpieces of the period as well as its less well-known gems. Uffizi Gallery is one of the most important art collections in the world displaying major masterworks from Botticelli to Michelangelo.

Licensed guide / Uffizi Gallery entrance tickets

Closed dates: - Mondays, January 1st - May 1st - December 25th. The entrance is free on first Sunday of every month, without the possibility to book the tickets.

SO MUCH NOISE ABOUT… MICHELANGELO

What to see & What to do

Duration: 4hrs

Guides are english speaking. Please request for other languages

Meet your guide at the hotel. This tour will give you the keys to enter Michelangelo’s world. You will visit Academy Gallery, Medician Chapels, Casa Buonarrotti where you can appreciate his statues.

Licensed guide / Academy Gallery entrance tickets NOTES

Closed dates: - Mondays, January 1st - May 1st - December 25th. The entrance is free on first Sunday of every month, without the possibility to book the tickets.

MEDICI, THE DUKES OF TUSCANY

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your guide at the hotel. You will be told a fascinating story about the Medici Family who shaped the Florentine politics for long centuries. You will explore the rooms of Palazzo Vecchio, the Medician Chapels, the place where the rise and fall of the Medici family have been embodied by the genius of Michelangelo, Donatello and Brunelleschi. Finally, you’ll admire the splendid Basilica of San Lorenzo.

Licensed guide / Palazzo Vecchio entrance tickets

Closed dates: - Mondays, January 1st - May 1st - December 25th. The entrance is free on first Sunday of every month, without the possibility to book the tickets.

RELIGION AND POLITICS IN FLORENCE

What to see & What to do

Duration: 4hrs

Guides are english speaking. Please request for other languages

Meet your guide at the hotel. This is the visit to the complex of the Cathedral Santa Maria Del Fiore that has always been at the centre of the Florentine religious, politic and artistic life. It includes the Cathedral with its magnificent Dome designed by F. Brunelleschi, the Baptistery, the Bell Tower and the Cathedral Museum.

Licensed guide, The Baptistery, the Bell Tower and the Cathedral Museum entrance tickets. NOTES

Closed dates: - Mondays, January 1st - May 1st - December 25th. The entrance is free on first Sunday of every month, without the possibility to book the tickets.

FLORENCE IN ONE DAY SIGHTSEEING SHORE EXCURSION FROM LIVORNO PORT

What to see & What to do

Duration: 6hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at 08am at the port. After a two-hour ride you will meet your guide in the city centre. You will enjoy a walking tour around the city guided to the main sights like the religious centre with the Duomo of Santa Maria Del Fiore and the Baptistery, Signoria Square to discuss the Florentine Republic, celebrated Ponte Vecchio. You will end up visiting the Uffizi Gallery and meeting in person Florence’s masterpieces

Vehicle at disposal / Licensed guide / Uffizi Gallery entrance tickets VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

Closed dates: - Mondays, January 1st - May 1st - December 25th. The entrance is free on first Sunday of every month, without the possibility to book the tickets.

FLORENTINE GARDENS

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel. Florence is not only a stone maze of houses and towers. It also conceals true treasure of floral beauty and botanical design along with art masterpieces. You will visit Boboli Gardens with its sculptures and fountains being a park of the Pitti palace. You will admire a breathtaking view of Florence from the Bardini Gardens. Finally, the Rose Garden will share with you its collections of rare roses.

Closed dates: - Mondays, January 1st - May 1st - December 25th. The entrance is free on first Sunday of every month, without the possibility to book the tickets.

VISIT PISA FROM FLORENCE

What to see & What to do

Duration: 5hrs

Guides are english speaking. Please request for other languages

VISIT SIENA FROM FLORENCE

What to see & What to do

Duration: 5hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel. After an hour ride you will meet your guide in the city centre. Siena is a gothic jewel of Tuscany and you will discover its beauty during the tour including the Sienese cathedral, the city hall and the Mangia tower. You will also learn about the ancient horse race that is called Palio.

VISIT PISA AND LUCCA FROM FLORENCE

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel. After an hour ride you will meet your guide in the city centre. When we talk about Pisa, the first thing that come to mind is definitely the Leaning Tower and Piazza dei Miracoli. The city of Pisa also hosts many other architectural gems like pizza dei Cavalieri that are worth to see. After discovering what to do in Pisa you will be driven in Lucca. After a lunchtime you will be free to discover the ancient city. You can visit the lucca Puccini house where the famous opera author lived and worked.

SAN GIMIGNANO AND CHIANTI VALLEY FROM FLORENCE

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel. After an hour ride you will meet your guide in the city centre. San Gimignano is called “ Manhattan of the Middle Ages” and it owes its fame to the medieval towers. It is also considered a part of the Unesco heritage. The Chianti region starts just a few kilometres from Florence. Greve in Chianti village offers the perfect introduction to the food specialities of the area. You will be introduced to the marvel of wine making by wine producers.

COOKING CLASS IN ONE OF THE CASTLES IN CHIANTI VALLEY FROM FLORENCE

What to see & What to do

Duration: 6hrs, min 2 pax Guides are english speaking. Please request for other languages

Meet your driver at the hotel. You will be routed to a medieval castle with its timeless beauty and harmony on the highest hills of Chianti Classico. This is a 900 hectares estate with the unique landscape and the charm of its history. You will enjoy a typical Tuscan cooking lesson led by the chefs of the castle. The activity includes also a wine tasting and a lunch or dinner of what has been cooked.

Vehicle at disposal / Cellar entrance with tasting with lunch or dinner VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

The experience can be custumized and in case the clients desire, tastings and lunch can be organized in different locations. Contact our booking for more information. Supplements may be applied. Under 18 years old can not join this activity.

MONTEPULCIANO AND PIENZA TOUR FROM FLORENCE

What to see & What to do

Duration: 10hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel. You will be headed to the Val D’Orcia region in Montepulciano and you meet your guide in the city centre. Like several other Tuscan sites, Montepulciano has Etruscan origins but had its golden age during the Medieval era and the renaissance. The village offers wonderful sceneries over the Tuscan rolling hills and the possibility to taste its famous wine Nobile of Montepulciano along with the best local cuisine. You will leave Montepulciano and route to Pienza, a medieval town transformed into a Renaissance city. You will admire unforgettable views of the Val D’Orcia ad Monte Amiata while the Cathedral is a perfect example of Renaissance architecture.

VILLA REALE OF MARLIA VISIT FROM FLORENCE

What to see & What to do

Duration: 4hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel. After an hour ride you will meet your guide on site. The visit to Park of Villa Reale gives the surprise of immersing yourself in an ancient past that has its roots in the Middle Ages, passing through the Napoleonic period and the Bourbon dynasty to the present day. Lush nature, elegance and style characterize this amazing estate. More than 10 hectares of Park with romantic paths and games of water, where you can get lost and imagine living in past centuries.

CHIANTI CASTLES WINE TOUR FROM FLORENCE

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel. You will be headed to the Chianti area where you will meet your guide on site. This journey is supposed to be for those who want to savour a selection among the best labels of the Chianti Classico together with a visit to some of the most unique and memorable places amidst the castles of the Chianti area that you will reach through hidden routs and vineyards out of the popular itineraries.

FLORENCE TRUFFLE HUNTING

What to see & What to do

Duration: 6hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel. After an hour ride you will meet your guide on site. Truffle hunting season reaches its peak in October and November. You will enjoy some hours walking through woods, picking truffles along with a special guide, also an expert, and his dog. After that you will have a special truffle lunch to savour this marvellous product.

Vehicle at disposal / Licensed guide / truffle hunting VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

The experience can be custumized and in case the clients desire, tastings and lunch can be organized in different locations. Contact our booking for more information. Supplements may be applied.

HELI WINE COUNTRY TOUR FROM FLORENCE

What to see & What to do

Duration: 6hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel. Departure from Florence with an overflight on the city of Florence, The Chianti hills and San Gimignano. You will land in local winary to enjoy a visit of the cellar and vineyards.

After that you will served a lunch with wine tasting. Finally, your pilot will fly you back to Florence and you will be driven by your private driver to your hotel from the helipad.

ROME Transfers

Language: drivers are english speaking. Please request for other languages.

Porterage service is available on request.

Assistants and guides travel with passengers. The guests’ vehicle must be suitable to accommodate they too.

Assistants are english speaking. Please request for other languages.

Please ask for meet and greet assistance.

Holiday in Italy: (1/1); (6/1); (31/12); Easter/Easter Monday; (25/4); (1/5); (2/6); (29/6 only in Rome); (15/8); (1/11); (8/12); (25/12); (26/12).

ROME

What to see & What to do

PRIVATE WALKING TOUR

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages.

Meet your guide at your hotel and start your tour toghether.

You will enjoy a flexible and higly customizable orientation tour around the city center, visiting all iconic squares and famous monuments from the Spanish Steps to Piazza Navona and from the Pantheon to Trevi Fountain.

• ROME

VATICAN TREASURES TOUR

What to see & What to do

Duration: 4hrs

Guides are english speaking. Please request for other languages

Meet your driver at the hotel and depart for the Vatican museums. Your guide will await you on the spot. Experience privileged access to the museums. This is a chance to enjoy the many artworks and architecture before you witness the stunning beauty of the Sistine Chapel. Then your tour will proceed to the St. Paul’s Cathedral and will end on the square with Bernini’s pieces of art.

Vehicle at disposal / Licensed guide / Vatican Museums entrance tickets

VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

Closed dates: - Vatican Museums: Sundays, Jan 1st and 6th, Feb 11th, Mar 19th, Easter, Easter Monday, May 1st, Jun 29th, Aug 14th and 15th, Nov 1st, Dec 8th, 25th and 26th. In case of extraordinary events Vatican Museums can close without prior notice

• ROME •

ANCIENT WONDERS: COLOSSEUM AND ROMAN FORUM

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel and start an overview of Rome’s archaelogical area with an in-deph exploration of the Colosseum climbing the Palatine Hill to see where the Imperial Palace once stood and walking through the ruins of the Roman Forum.

Vehicle at disposal / Licensed guide / Colosseum entrance tickets

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

Closed dates - Colosseum: Jan 1st - May 1st - Dec 25th / on the first Sunday of every month the entrance is free without the possibility to reserve the tickets. In case of extraordinary events Colosseum can close without prior notice.

• ROME •

UNDERGROUND ROME AND APPIAN WAY

What to see & What to do

Duration: 4hrs

Guides are english speaking. Please request for other languages

Meet your guide and driver at the hotel and find out which myths are based in reality and how exactly the Romans manage to come up with such extraodinary building solutions. You will be taken on a journey to the eternal city’s most celebrated subterranean sites. Basilica of St. Clement is a unique example of Rome’s “ vertical history”. Then St. Calisto’s catacombs will wait for us. And finally the first road Appian Way.

Vehicle at disposal / Licensed guide / St. Calisto’s catacombs

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar

• ROME

BORGHESE GALLERY TOUR

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel. Grasp the importance of the Borghese Gallery. Located in the quite and peaceful Borghese gardens, the private collection of this art gallery ranges from ancient Roman statues to Bernini’s most celebrated masterpieces, the largest collection of Caravaggio’s paintings, Raphael and much more.

Vehicle at disposal / Licensed guide / Borghese Gallery VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

Closed dates: - Borghese Gallery: Mondays, Jan 1st, Dec 25th.

• ROME •

TRASTEVERE & JEWISH GHETTO

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel. This placid stroll is set in the heat of Rome walking around the quintessentially authentic neighborhoods of Trastevere with its little alleys and the Ghetto, along with the city picturesque Campo de’ Fiori fresh market and the Tiber with its island.

Vehicle at disposal / Licensed guide VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

Jewish museum & synagogue are not included in the visit. Admission to the Synagogue is only allowed with a guided tour (internal guide) through the Jewish Museum. Entrance fee & guided visit available upon request, please ask for pricing. This tour is not led by a Jewish Guide.

• ROME •

SPETACULAR ROME BY NIGHT

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel. The adventure and excitement of this tour starts with a ride through the Roman streets, filled with colors and lit-up everywhere. Whatever the time of the year, compared to the chaos of daytime Rome, the Roman evening lends the perfect atmosphere of refinement and serenity to accompany you on this guided itinerary of Baroque Rome with its many spectacular examples of Baroque art and architecture.

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar

transportation is available at extra fee. Small group tour available upon request, please ask for pricing.

• ROME

CAPITOLINE MUSEUMS TOUR

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel. The oldest museum in the world in the heart of ancient Rome on the Capitoline hill. From the origins of the city itself to the developments of the Middle Ages, the Capitoline Museums encapsulate the whole history of Rome.

EXPLORING TIVOLI: VILLA D’ESTE OR HADRIAN VILLA

What to see & What to do

Duration: 5hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel. Take a ride to the beautiful countryside and discover the unique town of Tivoli that became famous from the early Roman era for its thermal waters. Here you have a chance to admire the enchanted Hadrian Villa, the residence of the emperor build in 117 AC.

Otherwise you may visit the majestic Renaissance residence of Cardinal Ippolito D’Este. The countless rooms in the Old Apartment and the Noble Apartment, offer a journey into the history of art with its frescoes and stucco. Prepared to be wowed with the gorgeous gardens with fountains nymphs and jets of the hydraulic technique.

ROME AND BEYOND: ANCIENT OSTIA

What to see & What to do

Duration: 5hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel. An amazing trip back in time to see how the Romans lived in the seaside colony of Ostia Antica.You will leave the city behind to explore the well-preserved ruins of this once bustling town. This archeological park is second only to the Palatine Hill.

You will see with your own eyes breathtaking mosaics, original roads, tavern, wells, fountains and temples.

Vehicle at disposal / Licensed guide / Ostia Antica entrance tickets VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar NOTES

Closed dates: - Ostia Antica: every monday, Jan 1st, May 1st, Dec 25th, fist sunday of each month during winter season.

• ROME •

ORVIETO AND CIVITA DI BAGNOREGIO TOUR

What to see & What to do

Duration: 9hrs

Guides are english speaking. Please request for other languages

Meet your driver and guide at the hotel. This full day private trip is dedicated to two midieval hilltop towns in Umbria ad Lazio regions. Orvieto is famous for its XIII C. Gothic styl Cathedra, ceramic and white wine producations. Civita di Bagnoregio, built on a tuff rock, can be reached only through a pedestrian bridge. It is called a “duying” city de to a sinking volcanic origin hill.

ROME IN ONE DAY SIGHTSEEING SHORE EXCURSION FROM CIVITAVECCHIA PORT

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

You will be picked up by your driver at 08am at the port. After an hour ride you will meet your guide in Rome city center. By 6pm you will be back to the ship.

This day will give you a unique level of insight from the Colossem, Pantheon, piazza Navona, Trevi Fountain, Spanish Steps to Vatican Museums.

HELI WINE COUNTRY TOUR FROM ROME

What to see & What to do

Duration: 6hrs

Meet your driver at the hotel. Departure from Rome with an overflight on Lake Bolsena, Orvieto, Val D’Orcia, Siena San Gimignano. You will land in local winary to enjoy a visit of the cellar and vineyards. After that you will served a lunch with wine tasting. Finally, your pilot will fly you back to Rome and you will be driven by your private driver to your hotel from the helipad.

NAPLES

NAPLES Transfers

CAPRI / ANACAPRI / ISCHIA Transfers

Rates are per pax one pay way and include: Transfers on mainland, tikets for jetfoil for passengers and for

English speaking assistant on Capri, Transfers on Capri, portage of 1 piece of luggage per pax on Capri. Extra luggage: on Capri Euro 43,00 for each baggage.

Rates are per pax one pay way and include: Transfers on mainland, tikets for jetfoil for passengers and for 1 piece of luggage per pax. Transfers on the island.

NAPLES

What to see & What to do

NAPLES CITY CENTRE WALKING TOUR

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide and your driver at your hotel. You will walk through Naples’ historical centre e will jump back to the 5th century B.C., its scattering of ancient ruins stretching back to Naples’ Greek origins. You will go for a stroll through Spaccanapoli street to discover Neapolitan folklore and its stunning cultural heritage. You will visit the mysterious Church of Gesù, the elegant Church of St. Chiara. The next stop will be San Domenico Square to taste some gastronomical monuments of Neapolitan pastry: sfogliatella and babà. You will also admire the chapel of the Veiled Christ and the macabre anatomic machines.

UNDERGROUND WONDER OF NAPLES

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. This route will give you a overview of the Bourbon Tunnel, a masterpiece of the 19th century engineering. The Tunnel runs beneath Pizzofalcone hill, close to the Royal Palace. You will discover the second world war shelters and antique cars.

THE GILDED AGE OF NAPLES: CARAVAGGIO AND THE BAROQUE PERIOD

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. Naples experienced big changes and an intense artistic production in the Baroque period. The starting point is the arrive of Caravaggio in Naples in 1606. You will visit the Pio Monte della Misericordia building where the Caravaggio masterpiece Acts of Mercy is hosted. The next stop will be the Duomo with its Chapel of St. Gennaro. Once you left the Duomo you will admire the wealthy decoration of the Church of San Gregorio Armeno and the skull motif of Purgatorio ad Arco.

NAPLES PANORAMIC TOUR AND POMPEII

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. You will walk through Naples’ historical centre e will jump back to the 5th century B.C., its scattering of ancient ruins stretching back to Naples’ Greek origins. You will go for a stroll through Spaccanapoli street to discover Neapolitan folklore and its stunning cultural heritage. You will visit the mysterious Church of Gesù, the elegant Church of St. Chiara. The next stop will be San Domenico Square to taste some gastronomical monuments of Neapolitan pastry: sfogliatella and babà. You will also admire the chapel of the Veiled Christ and the macabre anatomic machines. After a light lunch your driver will take you to the archaeological park of Pompeii. Your visit to Pompeii will be concentrated on the most representative buildings of the Ancient Roman town such as the Forum, the e Thermal Baths, the most beautiful Domus, the brothel called Lupanare and many other houses and public buildings. The walking through the streets of Pompeii will be an unforgettable experience. Meet your guide & driver at your hotel in Naples or at the port of Naples.

POMPEII: THE BURIED CITY

What to see & What to do

Duration: 5hrs from Naples Guides are english speaking. Please request for other languages

Meet your driver at your hotel, your licensed guide will welcome you on the spot. Pompeii is located in the Bay of Naples, it is the largest archaeological site in Europe. Your tour will be concentrated on the most representative buildings of the Ancient Roman town such as the Forum, the e Thermal Baths, the most beautiful Domus, the brothel called Lupanare and many other houses and public buildings. The walking through the streets of Pompeii will be an unforgettable experience.

Meet your guide & driver at your hotel in Naples or at the port of Naples.

AMALFI COAST FULL DAY TOUR (FROM SORRENTO)

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your driver and licensed guide at your hotel. You will ride first on the Sorrentine Peninsula where you can admire the beautiful view of the Volcano Vesuvius facing the Naples’ bay. Driving by Sorrento you will cross the mountain to get on the other side of the peninsula to reach the famous Amalfi road with plenty of stops for photos of breathtaking sceneries. Next stop will be Positano. Here you will have a chance to reach the centre of the village through the pedestrian area. Afterwards you will be routed to Amalfi, a unique town with the 11th century cathedral of St. Andrew, said to hold the remains of the apostle. Here you have some time to stroll and enjoy your lunch. Ravello will be the third point to discover. It was a retreat for artists and writers. At the end of the tour you will be headed to your hotel or cruise ship.

CAPRI ISLAND TOUR (FROM CAPRI)

What to see & What to do

Duration: 7hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. Your Caprese experience will begin from Marina Grande, a pier where you will be welcomed on Capri Island. You will be offered the best to beat the crowds to the famous Blue Grotto so called Grotta Azzurra and you can enjoy the magnificent blue waters. Next you will hop in your vehicle and be headed to Anacapri to Mount Solaro that is the highest point of the island. Here you will admire the picturesque views of the Naples’ Bay, Vesuvius, Sorrento and all other surrounding landmarks. Some free time will be available in Anacapri to enjoy lunch, custom-made sandal shopping and limoncello. Turning back to Piazza Umberto well known as La Piazzetta you will take part in the true lifestyle of Capri. From the Piazzetta you will make your way towards the Garden of Augustus. Here you will enjoy beautiful views of Faraglioni. Your day will end through the lemon groves on Capri’s Funicular.

BEST OF SORRENTO, WALKING TOUR

What to see & What to do

Duration: 2hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide at your hotel. The legend says that Sorrento was founded by the Greeks, the history that the city was destroyed by the Romans. Today Sorrento is one of the most famous villages of the South Italy known for the landscape, little shops and, of course, for the limoncello. Here are some highlights you are going to see: amazing panorama of the bay from the public garden, the cloister of St. Francis that dates back to the 14th century. You will take a stroll from Sa Cesareo street to the Cathedral.

SORRENTO & POMPEII (FROM NAPLES)

What to see & What to do

Duration: 6hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide and your driver at your hotel. The legend says that Sorrento was founded by the Greeks, the history that the city was destroyed by the Romans. Today Sorrento is one of the most famous villages of the South Italy known for the landscape, little shops and, of course, for the limoncello. Here are some highlights you are going to see: amazing panorama of the bay from the public garden, the cloister of St. Francis that dates back to the 14th century. You will take a stroll from St. Cesareo street to the Cathedral. Afterwards, your driver will take you to the archaeological park of Pompeii. Your visit to Pompeii will be concentrated on the most representative buildings of the Ancient Roman town such as the Forum, the e Thermal Baths, the most beautiful Domus, the brothel called Lupanare and many other houses and public buildings. The walking through the streets of Pompeii will be an unforgettable experience.

PAESTUM CHEES FACTORY (FROM SORRENTO)

What to see & What to do

Duration: 8hrs

Guides are english speaking. Please request for other languages

Meet your licensed guide and your driver at your hotel. This is a day trip to discover local traditions and history, visiting a cheese farm and the archaeologic site of Paestum. You will be driven to a cheese factory where the famous mozzarella is produced. You will see buffalos (caws) and the process of production itself. Not only cheese but also cakes and yogurt. Next you will be headed to Paestum populated from prehistorical age and colonised by Greeks and Romans.

Vehicle at disposal / Licensed guide / Private visit of mozzarella cheese farm with mozzarella tasting and lunch / Tickets to Paestum Archeological Site

VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar

NOTES

The Paestum Archeological Site (Park and Museum): the Park and the Museum are closed on Jan 1st, May 1st and Dec 25th. The Museum is closed on Mondays. Mozzarella farm is closed on Jan 1st, Easter, Easter Monday, Dec 25th and 26th. The Paestum Archeological Site (Park and Museum): the Park and the Museum are closed on Jan 1st, May 1st and Dec 25th. The Museum is closed on Mondays. Mozzarella farm is closed on Jan 1st, Easter, Easter Monday, Dec 25th and 26th

•

PAESTUM CHEES FACTORY (FROM AMALFI, RAVELLO, POSITANO)

What to see & What to do

Duration: 7hrs

Guides are english speaking. Please request for other languages

PATH OF THE GODS

What to see & What to do

Duration: 7hrs

Guides are english speaking. Please request for other languages

You will experience a truly one-of-a-kind adventure by taking the Path of the Gods; a steep and wild path that merges between sky, sea and earth.

With a local guide, Da Bomerano di Agerola, located at 650 meters above sea level, you will cross the locality of Nocelle, and then continue towards Positano with the famous 1700 steps, between belvedere and woods, where you will admire that panorama of rocks overlooking the sea and the Amalfi Coast which shows itself in all its splendor.

Transport at disposal FD; Local Guide for Hiking; Tasting of local goods VEHICLES

1-2 pax - Mercedes E; 3-6 pax - Mercedes V Class or similar

LEMON EXPERT

What to see & What to do

Duration: 4hrs

Guides are english speaking. Please request for other languages

You will visit a typical Amalfi lemon grove and learn everything about its care. Strolling through the garden you will pick lemons directly from the tree to start preparing the typical “Limoncello”. Some of the lemons will also be used to make a tasty Lemon Spritz and to cook lunch. After an aperitif on the panoramic terrace overlooking the horizon and the wild islands of the “Li Galli”, you will enjoy a lunch entirely based on lemons, considered the “gold of Amalfi”.

SARDINIA

SARDINIA Transfers

Language: drivers are english speaking. Please request for other languages.

Waiting time in ATP: 1 hour after the landing.

Waiting time Harbour: 30 min.

Please ask for meet and greet assistance.

Holiday in Italy: (1/1); (6/1); (31/12); Easter/Easter Monday; (25/4); (1/5); (2/6); (15/8); (1/11); (8/12); (25/12); (26/12).

SARDINIA

What to see & What to do

DAILY CRUISE TO THE LA MADDALENA ARCHIPELAGO

What to see & What to do

Duration: 6hrs

Please request for other languages

Meet your driver at your hotel. You will be escorted the nearest port where the skipper will be ready to sail towards the most beautiful area of coastline just off the north the main island. You will explore the stunning group of several islands and spectacular beaches. The translucent waters of the La Maddalena archipelago are often compared to the Caribbean. The best itinerary is the Maddalena National Park including Sparagi, Budelli, Santa Maria and La Maddalena islands.

ONE DAY CHARTER TO CORSICA ISLAND

What to see & What to do

Duration: 6hrs

Please request for other languages

Meet your driver at your hotel. You will be escorted the nearest port where the skipper will be waiting for you. The two island of Corsica and Sardinia are separated by the sea channel that traverses the Bouches of Bonifacio to the northern port town of Santa Teresa just 10 km away. You will discover the natural reserve of the International Marine Park of the Strait of Bonifacio, the most extreme southern point of Corsica. It is an area where the vegetation is protected. You will dive in the crystal clear waters and catch a bit of the Mediterranean sun. Admiring the Island of Cavallo, Piana and Piantarella you will arrive in Bonifacio only to be mesmerized by the natural caves such as Napoleons cave, and the millenary fortified citadel perched on the white cliffs.

• SARDINIA •

BETWEEN NURAGHE & VINEYARDS

What to see & What to do

Duration: 7hrs

Guides are english speaking. Please request for other languages

Meet your driver and your licensed guide on site. You will live one day in the wonderful Sardinia countryside discovering rural life. Nuraghe are ancient megalithic edifices found exclusively on the Italian island of Sardinia. You will visit Su Nuraxi of Barumi, a complex designated UNIESCO Heritage Site on the island. It is the finest and most complete nuraghe in existence. Afterwards, your experience will be enriched with a tour in a local cellar of Marmilla vineyards.

• SARDINIA

SICILY Transfers

SICILY

What to see & What to do

CHARMING TAORMINA SEMI-WALKING TOUR

What to see & What to do

Duration: 3hrs

Guides are english speaking. Please request for other languages

Meet your driver and licensed guide at your hotel in Taormina. You will discover the typical atmosphere of the Sicilian life. The visit to the ancient theatre of Taormina is definitely a must. Built by the Greeks and transformed by the Romans you will see the various transformations it had gone during the centuries from a theatre to an arena. You will enjoy a breathtaking view: the remains of the Roman stage frames Mount Etna and the with the bay of Naxos. You will also see Palazzo Corvaja, a splendid example of Gothic-Catalan art, piazza IX Aprile with its priceless view of Etna and piazza Duomo where some important buildings are situated like the Cathedral, the Municipality Palace and the City Hall.

THE CYCLOPS COAST & BAROQUE CATANIA

What to see & What to do

Duration: 8hrs from Taormina Guides are english speaking. Please request for other languages

Meet your driver and licensed guide at your hotel. You will be escorted to the city of Catania where visiting its Baroque centre. You will see the Cathedral square and the symbol of the city, the black elephant. During a brief walking tour you will get a chance to appreciate this lively city. Afterward you will route to the nearby coast of Aci Trezza that is characterized by its tumbled black lava and the rocks of Cyclops. After a light lunch you will continue to the small hilltop village Castelmola, one of the most evocative places in Sicily. Castelmola is well known for being the city of Almond wine. It has a large number of attractions worthy of attention like the Castel of Mola, the symbol of the city, and the gorgeous Church of St. George. At the end of your journey you will be driven to your hotel in Taormina.

THE MAJESTIC ETNA & GOD FATHER’S MOVIE LOCATION

What to see & What to do

Duration: 8hrs from Taormina Guides are english speaking. Please request for other languages

Meet your driver and licensed guide at your hotel. Within an hour ride up the vulcano you will reach the Silvelstri Crates (approx 6500 feet above the sea level). You will soak up the atmosphere of the Mount Etna. Depending on the weather conditions, there will be possible to take the Etna cable car. The summit craters represent the area where activities continually change the morphology of the vulcano. After a light lunch at a local winery you will be driven to the small village Savoca, a delightful palace built on two hills with remnants of a castle. You won’t miss a lemon granita at a famous local bar. You will make your way to the church of St. Lucy where Coppola’s Godfather was shot. At the end of your journey you will be driven to your hotel in Taormina.

DISCOVER PALERMO WALKING TOUR

What to see & What to do

Duration: 3hrs from Palermo Guides are english speaking. Please request for other languages

Meet your licensed guide on site. During this tour you will stroll through the long history of the eclectic and multicultural Palermo, see the tangible traces left by different populations, traditions and customs that have made Palermo a city of surprising beauty. The impressive Massimo Theatre will enchant you. Going on via Maqueda you will reach the Quattro Canti (four corners). Just a few more steps and you will find yourself in Piazza Pretoria and its fountain know as the Fountain of Shame. Then will come Bellini Square, the most charming square in the town. After a short sweet break at the bakery shop Dolceria, narrow streets and alleys will lead you to the old Capo historic market. Here you will experience local life.

PALERMO & MONREALE PANORAMIC TOUR

What to see & What to do

Duration: 6hrs from Palermo Guides are english speaking. Please request for other languages

Meet your licensed guide and driver on site. During this tour you will stroll through the long history of the eclectic and multicultural Palermo, see the tangible traces left by different populations, traditions and customs that have made Palermo a city of surprising beauty. Here some highlights: Massimo Theatre, Pretoria Square with its Fountain of Shame, Bellini Square and the old Capo historic market. Afterwards you will be headed to Monreale, a small town 7km away from Palermo. You will discover the magnificent Cathedral of Monreale and its splendid Cloister. The Cathedral concludes the history of Norman architecture in Sicily. The triumph of gold and light will leave you breathless. Visiting the Cloister, which is an integral part of the ancient Monastery is an experience you won’t forget.

THE NORMAN HERITAGE: MONREALE & CEFALÙ

What to see & What to do

Duration: 7hrs from Palermo Guides are english speaking. Please request for other languages

Meet your licensed guide and driver on site. Your journey will start from visiting Monreale, a small town 7km away from Palermo. Here you will find the apotheosis of Norman architecture. The Cathedral with its splendid mosaics is the part of the Wolrd Heritage Arab Norman Period build under William II, the Norman ruler of Sicily. Imposing in its size and perfect in its spatial harmony the triumph of gold and light will leave you breathless. Byzantine and Venetian mosaicists, Islamic and local craftsmen decorates the walls with shining mosaics that narrate the events of the Old and New Testaments. Heading east along the beautiful north coast you will reach the picturesque town Cefalù, a typical fishing village. Here you will have a light lunch. During a stroll throughout the characteristic streets you will visit the medieval wash house. You won’t miss the mosaic-adorned Norman Cathedral. At the end of your journey you will be driven to your hotel in Palermo area.

CLASSIC & BAROQUE SPLENDOURS: SIRACUSA, ORTIGIA, NOTO

What to see & What to do

Duration: 8hrs from Taormina Guides are english speaking. Please request for other languages

Meet your driver at your hotel. An hour and a half drive will take you to Syracuse, one of the most important and strategic political centres in ancient Greece. For centuries it was the key to control of the Mediterranean. Here you will meet your licensed guide and star visiting the archaelogical area including the Greek Theatre, the Ear of Dionysius and much more. Next stop will be Ortygia, an old charming and Baroque town. This is a good place to explore, with its small shops and cafes and the ornate Cathedral. Here you will have time for a lunch break. Your trip will proceed to Noto, another Baroque town. Here you won’t miss the best of Sicilian ice cream. At the end of your journey you will be driven to your hotel in Taormina.

THE VALLEY OF TEMPLES

What to see & What to do

Duration: 8hrs from Palermo Guides are english speaking. Please request for other languages

Meet your driver on site. You will be headed to Agrigento (about a 2 hour drive from Palermo) passing the Sicuani Mountains and the hilly landscape. You will meet your licensed guide on site.The Valley of Temples is among the greatest Greek ruins in the world. Agrigento was founded by colonists from Rhodes and Crete coming from nearby Gela. Your route will start from the Temple of Juno, the will come beautifully preserved the Temple of Concordia. The oldest ruin is named the Temple of Hercules. At the end of your journey you will be driven to your hotel in Palermo area.

SICILIAN CULINARY LESSON: HISTORICAL VILLA IN TAORMINA AREA AND LOCAL COOKING TECNIQUES

What to see & What to do

Duration: 4hrs from Taormina (minimum 2 persons) Guides are english speaking. Please request for other languages

Meet your driver at your hotel in Taormina. You will be driven to an ancient villa built in the 19th century. It was a country residence of the important Dutch Grandmont family.

The villa was also the place where stayed and lived some famous writers and artists, including the best known D. H. Lawrence and Truman Capote. Immerse yourself in the rich flavours and traditions of Sicilian cuisine through this private cooking classes. Tailored to your preferences, this culinary adventure lasts approximately 4 hours, ensuring ample time to enjoy the experience at your own pace.

You will be hands-on in the kitchen with an expert chef who will guide you in preparing a delightful 4-course meal, incorporating the finest ingredients and traditional techniques.

2 Hours in the kitchen with half-time break with aperitif and food tasting, 4 course meal severed on a private terrace with sea views.

Selection of Sicilian wines and home-made liqueurs, coffee or tea served at the end of the meal.

Service

VIP AIRPORT Service

Car (From 1 to 3 persons). Each trip on request on request on

Minivan (From 4 to 6 persons). Each trip on request on request on request Extra hour. Cost each extra hour or fraction on

Each additional person (each group of max 6 persons)

Infants (up to 2 not completed years), if accompanied (each infant) by an adult. Charged at

Children (up to 12 not completed years), if accompanied (each child) by an adult. Charged at

Any other piece (cost each piece)

FOR TAX FREE (MAXIMUM TIME: 30 MINUTES)

First two persons, each one with no more than two baggage € 92,00 € 92,00 Extra person: 57. Extra baggage: 18. Extra hour: 72

Vip Lounge access. Each person

UNDERBOARD PRIVATE TRANSFERS

Car (From 1 to 3 persons). Each trip on request on request on request Minivan (From 4 to 6 persons). Each trip on request on request on request Extra hour. Cost each extra hour or fraction on request on request on request

Other cities

Please ask to booking office: We operate on major Italian cities: Venice, Florence,

FOR ALL CITIES

Sunday; 01 January; 06 January; Easter; Easter Monday; 25 April; 01 May; 02 June;

29 June (only in Rome); 15 August; 01 November; 08 December; 25 December; 26 December; 31 December

Olbia, Pisa, Bologna, Cagliari, Naples, Catania, Genoa, Verona, Bergamo, Rimini, etc.

TERMS AND CONDITIONS 2025

COMPANY OPENING HOURS

Monday to Friday 9am – 6pm local time Saturday & Sunday only for emergency/ lastminute issues within Company’s toll number National holidays closed, only for emergency/ last-minute issues within Company’s toll number

PURCHASE AND SALE

The mentioned rates are net and should be paid directly to Queen Limousine and Services. The prices may increase due to the rising cost of fuel,VAT, check points, tickets etc., or because of unforeseeable circumstances. The rates are valid till the 31st of December 2023. The services are available on request with a prior written note to our booking department via mail to booking@queenlimousine.com

Private Transfers costs refer to rides in a downtown area of the respective city, any route deviation may impact the price. Tickets are issued only with advance payment as they are not refundable and can not be changed.

Porterage service is available on request.

CANCELLATION POLICY

Any service can be cancelled or rescheduled according to the cancellation policy stated in the agreement or messages from Company’s booking department.

QUEEN LIMOUSINE AND SERVICES I-CHAT

BTG I-Chat is a specially designed service that gives its customers an opportunity to receive fast, clear and expert answers from the Company’s booking managers (there are at least two booking managers in the group chat) even outside business hours. This service is highly recommended for lastminute or force majeure issues; however, it may not be used for cancellation or reschedule inquires

BOOKING PROCEDURE

Any request or re-schedule inquiry or booking cancellation is accepted only in a written form via mail to booking@queenlimousine.com Every service re-schedule is subject to price

change or its availability.

It is highly advised to share as many details as possible such as your reference number, trip dates, number of passengers, luggage volume and its size, passengers’ contact information, etc., while booking or requesting service to get precise service estimates.

Last-minute changes or cancellations must be done via mail at booking@queenlimousine.com during office hours. Last-minute changes or cancellations during off-hours must be communicated via the Company’s toll number.

Any request or re-schedule inquiry or booking cancellation is managed by the Company’s booking department and must be confirmed by the Company’s booking department in a written form via mail. It is highly advised to share the Company’s toll number with the customers in case of issues on site.

The use of I-Chat with the company’s managers is for the purpose of quick communication only. No cancellation or reschedule inquires will be accepted on the Company’s I-Chat.

CUSTOMER CARE

Queen Limousine and Services cares about its customers. The emotional connection with the brand’s community is very important to the Company. The operator will accept customers’ complaints within five working days after a service is provided if one of its aspects is a refund request. Moreover, an immediate communication of the issue is mandatory to get involved the operator. The open line is management@queenlimousine.com as each customer’s input matters for Queen Limousine and Services.

FORCE MAJEURE

Due to COVID-19 and other unforeseen restrictions and other circumstances beyond BOUTIQUE TRAVEL GROUP’S reasonable control, the services are subject to change. The operator is also not responsible for any changes, restrictions or deviations caused by any unforeseeable circumstance, weather conditions or governmental decisions and beyond operator’s reasonable control.

queenlimousine.com

Any supplement must be paid by the customer.

LIABILITY

Queen Limousine and Services has no standalone legal duty to bear the cost of replacing or repairing customers’ belongings that have been lost or forgotten or damaged by third parties during the services organized by the operator.

Queen Limousine and Services is not liable for any reimbursement due to flight, train, ship, customers’ delay or delay beyond operator’s reasonable control.

NOTES AND TIPS

DISPOSAL TIME: a time included in a private Transfers rate. On arrival at the airport the disposal time is one hour, at the railway station the disposal time is 30 minutes. On departure, the maximum disposal time limit is 10 minutes. Any flight train, customer delay or luggage loss delay will incur supplemental costs. The customers should inform the Company by toll number about any delay, otherwise the service will be ended according the time dedicated to the service rate. The customers also should call the Company by toll number in case they are unable to find their driver, assistant or guide at the meeting point.

MEETING POINT: The service meeting point is advised by the operator due to current security measures or sanitary restrictions.

BANK HOLIDAYS:

Sunday; 01 January; 06 January; Easter; Easter Monday; 25 April; 01 May; 02 June; 29 June (only in Rome); 15 August; 01 November; 08 December; 25 December; 26 December; 31 December