Cleaning & Maintenance September 2018

SEPTEMBER 2018

THE OFFICIAL PARTNER OF THE CLEANING SHOW

IN THIS ISSUE: Pressure Washers, Street Cleaning & Graffiti Removal

A round-up of the latest developments in pressure washers, and techniques and equipment to remove graffiti and keep our streets spotless.

Fair pay: the compelling case for paying a real living wage

Neil Nixon reports from the Living Wage Foundation.

Trauma site cleaning:

calling in the professionals is imperative.

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The Official Partner of the Cleaning Show

SEPTEMBER 2018

PLUS: • Industry news • People • Contracts • Products

Pressure Washers, Street Cleaning & Graffiti Removal A round-up of the latest developments in pressure washers, and techniques and equipment to remove graffiti and keep our streets spotless.

Fair pay: the compelling case for paying a real living wage

Trauma site cleaning: calling in the professionals is imperative. >>> page 32

Neil Nixon reports from the Living Wage Foundation. >>> page 22

>>> page 24

WWW.CLEANINGMAG.COM

Before

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EDITOR’S LETTER

C&M

Investing in people In preparing this issue, I had the pleasure of meeting with

client to improve the lives of the cleaning operators that will be

Tess Lanning, director of the Living Wage Foundation,

employed on the contract.

an organisation working hard to ensure that businesses throughout the UK support the notion that a hard day’s work

Tess Lanning told me: “In a tough sector with tight margins, our

deserves a fair day’s pay – an organisation that celebrates and

cleaning sector service contractor members are demonstrating

recognises the leadership of responsible employers who choose

that they want to do business in a better, more ethical way. And

to go further and pay a real Living Wage based on the cost of

it’s a win-win-win situation – better for the employees, better for

living, not just on the government’s minimum requirements.

the employer, and better for the customer.”

What struck me during our conversation is just how easy it is for

There are numerous examples of significant improvements

a contractor or in-house provider to sign up to the scheme, and

made by businesses that sign up to the Living Wage

take the first steps along the path to being a fully accredited

Foundation’s principles – both for contractors and their clients.

Living Wage employer. Through the organisation’s Service

With Brexit potentially creating a climate of recruitment

Provider Recognition Scheme, service providers commit to pay

difficulties/uncertainties/shortages, offering a real Living Wage

their own head office staff the Living Wage as per the Living

could be the difference between success and failure. It’s a smart

Wage Employer agreement. They also commit to always offer

thing to do…and the right thing to do.

a Living Wage bid alongside every market rate submittal to all prospective and current clients. This means that the client

Wishing you a happy, clean, tidy and healthy month ahead.

always has the choice to implement the Living Wage at the point of tender and provides a pathway towards the Living Wage for the provider in place. Simple…and there’s nothing to lose but everything to gain. By submitting two identical tenders but at different rates of pay there is no risk of pricing yourself

Neil Nixon, Editor

out of the work, but equally every opportunity to work with your

Cleaning & Maintenance Magazine

@cleaningmag

WWW.CLEANINGMAG.COM

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CONTENTS

C&M

22 Special Report.

Fair pay: the compelling case for paying a real living wage.

Neil Nixon reports from the Living Wage Foundation.

SEPTEMBER 2018

08 15 17 18 30 32

Industry News In the news this month… DCA to boost standards with BCC development grant, Salisbury selected for £12 billion Framework contract, Cromwell Polythene to relocate in early 2019.

People Personnel news and new appointments from across the cleaning and FM sectors.

Contracts We take a look at all the latest contracts awarded across the industry.

Clear Impressions Sponsored feature from Grundon Waste Management.

Special Report: A modern company for a modern world.

Maureen Marden, Master of the Worshipful Company of Environmental Cleaners, outlines the values of the WCEC.

24

Special Report

Feature: Pressure Washers, Street Cleaning & Graffiti Removal.

Trauma site cleaning: calling in the professionals is imperative.

A round-up of the latest developments in pressure washers, and techniques and equipment to remove graffiti and keep our streets spotless.

Luke Rutterford, technical manager at Rentokil Specialist Hygiene, reports.

36

New Products An overview of some of the new products available on the market this month.

05 Editor’s Comment

16 BICSc Comment

Looking back at the past month in the cleaning sector.

The power of a brand.

WWW.CLEANINGMAG.COM

20 BCC Comment Accreditation where it’s due.

21 Making a margin – a contractor’s blog Stephen MacDonald reports.

SEPTEMBER 2018 7

C&M

INDUSTRY NEWS

DCA to boost standards with BCC development grant THE Domestic Cleaning Alliance (DCA), the

seek to address some of these issues, and I’m

only UK trade association working exclusively

delighted that the Council has approved them.

on behalf of the domestic cleaning industry,

I will now be working with DCA colleagues and

has been awarded a £1700 grant by the

other partners to develop both projects which

British Cleaning Council to kick-start two new

will help many of our members understand

professional development initiatives specifically

the basics of running a viable, sustainable and

for the domestic cleaning sector.

responsible domestic cleaning business.”

Stan Atkins, chair of the BCC, said: “The

The first is a pilot staff retention workshop which will be designed to help owners of small domestic cleaning companies manage,

DCA founder and director, Stephen Munton

BCC has over 20 members who all represent different parts of the cleaning, hygiene and

incentivise and ultimately retain cleaning staff.

scheme uses revenues generated from the

waste management sectors. Each of them has

The second project is the production of a series

Cleaning Show exhibitions in London and

its own members with specific industry needs,

of best practice videos which will help cleaning

Manchester to help BCC members develop

and our grant scheme is designed to support

company owners understand the key principles

products or services, or undertake research,

any project a member puts forward which can

which should underpin any domestic cleaning

which aims to improve the cleaning industry.

help solve a problem, improve service levels or

business. Topics will include cleaning operative

Stephen Munton, founder and director of the

benefit employees. These two DCA proposals

safety in the workplace, colour coding and

DCA, said: “There are a number of challenges

are exactly the type of initiatives which fulfil

compliance, pricing, customer service, and

which many of our members consistently ask

our criteria, and we look forward to supporting

choosing the right cleaning equipment.

for help with. Often these are linked to either a

Stephen further in his endeavours to increase

lack of industry benchmarking, problems with

levels of professionalism within the domestic

Cleaning Council, secured the funding through

staffing, or both. Therefore, we put together two

cleaning market.”

the BCC’s members’ grant scheme. The grant

proposals for the BCC’s consideration which

WWW.DOMESTICCLEANINGALLIANCE.CO.UK

The DCA, which is a member of the British

British Cleaning Council adds voice to Resource Management Show launch FURTHER to the announcement in the

their latest offerings – co-located with

decision making with regards to procuring

August issue of C&M that the organiser of

the successful Cleaning Show. As with the

waste and resource management services is

the Cleaning Show is adding the Resource

Cleaning Show, the Resource Management

increasingly being handled by the same teams

Management Show to run alongside the

Show will be co-produced by the British

which handle commercial cleaning tenders

London event, the BCC has spoken of the

Cleaning Council and Quartz Business Media,

and related frameworks. We therefore feel that

rationale behind this new development.

publisher of C&M.

adding a second trade exhibition dedicated

Taking place on 19-21 March 2019,

Stan Atkins, chair of the British Cleaning

to resource management to run side-by-side

the Resource Management Show will

Council, said: “Many of our members and

with the Cleaning Show makes a lot of sense,

be a platform for recycling and waste

exhibitors are already closely involved with

and I am confident that both events will

management equipment manufacturers

the waste management and recycling sectors

complement each other and drive even more

and distributors, product suppliers, and

and there are also big overlaps with the FM

visitors to ExCeL next March.”

other related service providers, to promote

space where we are also very active. Further,

WWW.RESOURCEMANAGEMENTSHOW.COM

Salisbury selected for £12 billion Framework contract SALISBURY Group has been appointed to

to a range of government departments and

long-standing contracts to provide services to

the government’s new RM3830 Facilities

non-departmental bodies, Salisbury Group will

government departments across the UK. This

Management (FM) Marketplace Framework

seek to leverage its track record and service

has enabled us to develop in-depth experience

Contract. In a competitive tender led by

capabilities to win additional contracts in a

and knowledge of working in partnership with

the Crown Commercial Service, Salisbury

new era of public sector FM contracting. Tender

the public sector. We have the national scale

Workplace Services - part of the wider Salisbury

opportunities through the new framework are

and capabilities to support further government

Group - was awarded a place on both lots 1b

expected to commence this year.

bodies through the framework. We look forward

and 1c. This means that it will be able to tender

Ed Swales, CEO of Salisbury Group, said:

to working with the Crown Commercial Service

for the largest national FM contracts with total

“We thank the Crown Commercial Service

to deliver high quality services at outstanding

values of at least £7 million.

for appointing us to our preferred choices

value for the British public.”

of the two largest lots. Salisbury Group has

WWW.SALISBURYGROUP.COM

With over five years of direct service delivery 8 SEPTEMBER 2018

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*based on a two tank clean

C&M

INDUSTRY NEWS

Cromwell Polythene to relocate in early 2019 around offices, will cater for the firm’s predicted

the short to medium term we hope this will

growth, whilst creating a contemporary and

create another seven jobs. Once we’ve fully

welcoming business hub for Cromwell’s

grown into the site we believe we could support

customers, suppliers and staff.

somewhere in the region of 50 employees.”

Cromwell Polythene’s managing director,

Jeremy Nolan, director of Glentrool, said:

James Lee, said: “Our business is thriving,

“Securing our first customer at Sherburn2 is

thanks to our commitment to reliably and

really significant and is a clear vote of confidence

CROMWELL Polythene, one of the UK’s

consistently supplying high-quality products

for our development. Our design team has

leading suppliers of sacks, bags and speciality

with the lowest environmental impact. We have

guided Cromwell through the procurement

products for the storage and collection of

exciting plans to grow extensively over the next

process to provide them precisely with the

waste and recyclables, is set to move into a

few years and this move is a sound investment

building they need, on commercial terms which

new workspace during spring 2019, following a

for us. The Sherburn2 development near to

work for both of us. Cromwell’s high-quality

period of significant development.

our current office is perfect for us, allowing us

facility will be at the gateway to Sherburn2 and

to remain in a superb business and logistics

will be a great showcase for both Glentrool

a bespoke facility purchased from property

location while creating new premises to suit

and Cromwell. The first phase of infrastructure

development company, Glentrool Estates

our needs. We currently employ 33 people.

is complete and we are planning to start

Group, at its Sherburn2 75-acre business park

Our move will double our warehouse capacity,

construction of this flagship building this October

at Sherburn-in-Elmet, near Leeds. A 50,000 sq ft

enabling us to create many more new jobs

with completion in the spring of 2019.”

distribution warehouse, featuring smart wrap-

and to continue expanding our operations. In

WWW.CROMWELLPOLYTHENE.CO.UK

The family-run business will be moving into

Ideal Response joins charity appeal A team from Maidstone-based disaster

healing doesn’t stop there. If we can in some

recovery specialist, Ideal Response, is donning

way help towards the psychological recovery

its running shoes for a sponsored 10k run on

of our customers - who are local people - by

behalf of mental health charity, Mind.

supporting local charities to provide the help

Returning in October for another year, the fun run aims to not only help raise awareness of Maidstone and Mid-Kent Mind, but also of

required, we’re all for it. I’m signed up for the

companies like Ideal Response join the events

run and can’t wait to be a part of it.”

we run, such as our fun run, is also important in

Thomas Fishenden, marketing apprentice at

bringing the community together with smaller

mental health in general. Limited to just 100

MMK Mind, said: “As a local organisation, the

companies - creating positive community

participants, Ideal Response is pleased to have

support we receive from Kent-based businesses

cohesion. Mental health is everybody’s business

secured 10 places - with abilities ranging from

like Ideal Response is vital in building a

so it is important that businesses, members of

seasoned marathon runners right through to

stronger community network. Not only do we

the public, members of the government and

complete beginners.

connect with new companies who may wish

more all pull together to encourage a positive

to fundraise for us - boosting the funds we are

change. We are thankful for Ideal Response, and

complete two laps around Maidstone’s Mote

able to inject back into the community - but we

the other local organisations who work with

Park, and with training well underway, attention

also strengthen our communications network

us tirelessly, day in, day out, to make a positive

has started to shift towards fundraising.

as a whole which enables us to share mental

difference to the community.”

Ideal Response staff have started training to

“We know that we can return homes affected

health support with more people. The more

If you would like to support Ideal Response in

by fires and floods back to normal, to make it

companies who get involved, the further we

the 10k fun run, being held at Mote Park on 21

look as though nothing ever happened,” said

are able to spread our message - showing

October, you can donate via:

managing director of Ideal Response, Javid

anyone with a mental health problem that

WWW.TOTALGIVING.CO.UK/MYPAGE/

Ibrahim. “But we also know the repair and

there is support and guidance out there. Having

IDEALRESPONSE-MMKMIND10K

Award win for Greyland COMMERCIAL and industrial cleaning chemicals

The award, from one of the UK’s leading

group since 2008, and has expanded at a similar

manufacturer Greyland has won the 2018 Caterbar

nationwide catering and bar equipment distributor

rate. All orders are not only supplied at best

Supplier Awards. After being commended in both

groups, recognises the consistent quality of the

value, but also delivered nationally, including

2014 and 2015 within the hygiene sector of the

Greyland service and delivery in supplying the

Northern Ireland, within five working days.

awards, the company has finally risen to take the

member companies that make up the group.

WWW.GREYLAND.CO.UK

overall winner prize in 2018.

10 SEPTEMBER 2018

Greyland has worked closely with the Caterbar

WWW.CATERBAR.CO.UK WWW.CLEANINGMAG.COM

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See our full range at www.numatic.co.uk Numatic International Limited, Chard, Somerset. TA20 2GB Tel: 01460 68600 Š Numatic International Limited 2018. Specification subject to change without prior notice.

C&M

INDUSTRY NEWS

Laundry business expands with HSBC backing

Axis Group relocates to service expansion AXIS Group, the integrated security and cleaning services business, has opened a new office to service increasing new business in the south west of England and M4 corridor.

The new office, based in Staines, will provide a new account management base for cleaning and security operations. The new opening

A commercial laundry equipment supplier in

have banked with HSBC since 2009 and have

underpins the group’s strategy to ensure

Calderdale is set to expand its fleet of vehicles

always been impressed with its level of support

permanent locations are provided to support

with the support of a six-figure funding package

for small businesses. Knowing we wanted to

both customers and employees.

from HSBC UK.

pursue plans to expand this year, we decided to

MAG Laundry Equipment, which specialises

explore our financing options. With the support

in the supply, installation and aftercare of

of our relationship manager, Victoria Kielty, and

commercial laundry equipment, has used

her team at HSBC UK, we were able to secure

the funding from HSBC UK to purchase six

the funding needed to buy new vehicles for the

new Volkswagen vans, which will allow the

business and facilitate growth.”

business to reach a greater number of new and

Victoria Kielty, HSBC UK’s relationship

The office will also provide a training and development venue, meaning Axis employees working in the area have a more convenient site

existing customers across the country. MAG

manager for West and South Yorkshire, added:

to complete and update their training through

Laundry Equipment has also invested in new

“Over the last nine years, the team at MAG

the Axis Academy.

technologies to increase productivity, with all

Laundry Equipment has shown enormous

laundry equipment now wifi-connected and

ambition and an increasing appetite to grow

“It’s important for us to ensure we have the

remotely accessible. Increased spending on

its number of services. We are delighted to

resource in the right location to service new

the business’s web presence has also helped

be able to support the business in fulfilling

business, deliver exceptional customer service

European supplier relations.

its objectives, enabling it to maintain and

at every stage of the contract, and develop new

Jonathan Levine, Axis Group CEO, said:

enhance its position as one of the country’s

opportunities. Equally important is that we are

company’s turnover by 25% over the coming

leading commercial laundry supply and

able to support our employees to ensure we

year and create seven jobs. Mark Dennis,

service companies.”

attract and retain the very best staff.”

director of MAG Laundry Equipment, said: “We

WWW.MAGLAUNDRYEQUIPMENT.CO.UK

WWW.AXIS-CSS.CO.UK

This expansion is expected to boost the

Briggs Equipment receives RoSPA silver award BRIGGS Equipment UK has been handed

Executive and the Institute of Occupational

a RoSPA silver health and safety award in

Health amongst other organisations.

Gavin Wickham, group engineering services

recognition of its practices and achievements in helping its staff get home safely at the end of

director, said: “Briggs has been a member

the working day.

of RoSPA for almost two years and takes workplace safety very seriously. This is the

The silver award is non-competitive and is awarded on the merits of satisfactory occupational health and safety management

Jocelyn McNulty, RoSPA trustee, and Gavin Wickham, Briggs Equipment’s group engineering services director.

systems and culture, improving compliance

to flag up risks that they come across to

with control measures for principle risks and

enable the company to put preventative

actions on health issues, reducing accident

measures in place.

first time we’ve been involved in the awards initiative so we are delighted to win a RoSPA achievement award.”

Julia Small, RoSPA’s head of qualifications, awards and events, said: “The RoSPA Awards

The RoSPA Awards scheme, which receives

are the most highly-respected in the health

entries from organisations around the world,

and safety arena, with almost 2000 entrants

recognises achievement in health and safety

every year, and allow organisations to prove

under the microscope during the Barloworld

management systems, including practices such

excellence in the workplace, demonstrating

acquisition five years ago, Briggs has been

as leadership and workforce involvement. The

a commitment to the wellbeing of not only

continually improving measures starting

categories are judged by an expert adjudication

employees but all those who interact with it.”

with the ‘BE Safe’ campaign which sought to

panel consisting of highly experienced

WWW.ROSPA.COM/AWARDS

educate, reduce risks and enable employees

professionals from the Health and Safety

WWW.BRIGGSEQUIPMENT.CO.UK

rates, and no fatal or major injuries due to employer negligence.

After putting its health and safety systems

12 SEPTEMBER 2018

WWW.CLEANINGMAG.COM

INDUSTRY NEWS

C&M

Pretty in pink for breast cancer campaign launch RIWAL UK is to offer clients pink powered access as part of a year-long campaign to support leading research charity, Breast Cancer Now. It has repainted two of its most popular access platforms pink and named them Suzie and Betty to raise awareness about the disease on worksites and in public places up and down the UK. ‘Betty Boom’ and ‘Suzie Scissor Lift’ will be hired to clients to promote the work of Breast Cancer Now, which is playing a leading role in reducing the number of deaths caused by the cancer. For the duration of the campaign, 5% of all hire fees for the eye-catching machines will be donated to the charity - while employees have pledged to take part in more fundraising events during the year.

Powered access has never looked so pretty as the entire Riwal UK team wear pink to launch its breast cancer campaign.

enthusiastic with their support as well. We’d like

targets for further success, and we want to help

said: “We are very excited about what we hope

to urge other powered access users to do the

the charity achieve them.”

to achieve for Breast Cancer Now in the next

same. It really will be the case of powered access

12 months. Our staff voted for the charity and

being pretty in pink for a very good cause. Breast

Riwal UK Breast Cancer Now campaign can do

are ready to put their all into supporting it. We

Cancer Now does brilliant work carrying out

so on its Just Giving page:

already have advance orders for Suzie and Betty,

research that is saving and prolonging the lives

www.justgiving.com/riwal.

so there are early signs that our clients will be

of tens of thousands of people. It has ambitious

WWW.RIWAL.COM/UNITED-KINGDOM/EN/

Mick Ledden, Riwal UK’s country manager,

Anyone who wants to make a donation to the

2 OPERATORS

2 TASKS 1 VEHICLE

Facebook - www.facebook.com/varitechsystems Twitter - www.twitter.com/VaritechSystems

Instagram - www.instagram.com/varitechsystems Linkedin - www.linkedin.com/company/varitech-systems

For more information contact us on: T: +44 (0)1626 830 830, E: sales@streamline.systems.info or W: www.streamline.systems

WWW.CLEANINGMAG.COM

SEPTEMBER 2018 13

C&M

INDUSTRY NEWS

Clear Drains Clear Conscience

Office sector could recycle more waste

OFFICE workers could do more

as can a lot of packaging materials

to recycle the millions of tonnes

and items like toner cartridges. Good

of waste they throw away each

quality office furniture and electrical

year in the UK, according to

equipment can be sold, reused or

Harsha Rathnayake, founder of

passed on to a charity who will be

JunkHunters. Rathnayake is urging

able to make good use of the items.

the sector to clean up and recycle,

Small changes like swapping plastic

reuse and sort materials where

or paper cups for reusable mugs

ever they can. He believes that by

and removing bins so employees

sorting the waste they collect, office

become more aware of the waste

workers could make a difference

they’re generating are easy to do

to the environment, stating that a

and will have a massive impact.”

lot of the waste generated in office

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14 SEPTEMBER 2018

He continued: “At JunkHunters

buildings could be recycled or

recycling is very important to

reused. He also believes a few small

us. We currently recycle 75% of

changes like printing on both sides

all the waste we collect and are

of the paper, reading documents

working towards a target of 80%.

on the screen rather than printing

If materials can’t be reused, our

off and replacing vending machine

team assesses whether they can

cups with reusable mugs, would

be recycled, and we work closely

make a difference.

with contractors across the UK to

Rathnakaye has been collecting

ensure materials reach the relevant

commercial rubbish in London for

processing and recycling centres.

over a decade and has recently

We’ve been operating in London for

opened new centres in Birmingham,

over 10 years now and have seen

East London and Twickenham.

the demand for our service grow

He said: “Businesses are slowly

rapidly. We’ve recently opened

becoming more conscious of the

in Birmingham, East London and

waste materials they produce but

Twickenham and have seen the

this change isn’t happening quickly

number commercial enquiries grow

enough. Every sector produces vast

rapidly. Where we stand out is that

amounts of waste material but the

we offer a personalised service that

good news is, with the office sector

is a lot cheaper than hiring a skip

in particular, a lot of that waste can

and you can be sure that materials

be recycled and reused. Paper, once

are reused and recycled if possible.”

used on both sides, can be recycled,

WWW.JUNKHUNTERS.CO.UK WWW.CLEANINGMAG.COM

PEOPLE

Welsh cleaning company recruits to support continued growth

C&M

Janitorial Express appoints non-exec director JANITORIAL Express has

Services between 2014 and 2016.

announced the immediate

He joins the board at an exciting

A commercial and industrial

of projects over the last three

appointment of Major General

time for the business following

cleaning company based in

years. Clean Sweep is a very

Jeremy Francis Rowan, CB, OBE,

its recent and already successful

Swansea is celebrating rapid

professional company with a

QHS, as non-executive director.

partnership with Greenspeed and

business growth achieved over

can-do attitude. The team has

Having served with the Royal

the past 12 months, resulting in

always been extremely helpful

Army Medical Corps, Major General

working to achieve further success

the company hiring several new

and is always willing to assist with

Rowan also served as director

across the business.

members of staff to meet the

its contracted works and anything

general of the Army Medical

WWW.JANITORIALEXPRESS.CO.UK

demand for its services.

else we require on site.”

Clean Sweep has employed an

will no doubt be instrumental in

ODS appoints FD

additional seven members of staff to its expanding team as a result of

OXFORD Direct Services (ODS),

the company’s growth.

The company has secured

the commercial arm of Oxford

multiple new contracts over the

City Council, has announced

past 12 months. It has recently

the appointment of Aled

secured a two-year contract with

Bath as finance director. His

Ffos Las Racecourse to perform

responsibilities are wide ranging

exterior cleaning services to its

and will involve all aspects

main building and general clean

of financial management, IT,

on the days following its main

procurement, and building ODS’s

events. In addition to this, Clean

back-end functions to support the

Sweep now provides daily office

business as it develops.

cleaning services to the newly

In April 2018, Oxford City

length management organisation

built BBC building in Cardiff city

Council divested itself of ODS

wholly-owned by Westminster

centre. Clean Sweep has also been

to create a wholly-owned

Council which provides services

awarded multiple contracts with

social enterprise with over 700

for 12,000 social housing

staff transferred to the new

tenants in the borough and 9000

Kier Construction to conduct its

Helen Williams

industrial cleaning services. This

Helen Williams, managing

organisation. ODS delivers a

leaseholders. Prior to this he

includes working on the Swansea

director of Clean Sweep, said:

wide range of services to over

was group finance director at

Waterfront Innovation Quarter - a

“Firstly, I’d like to extend my

150,000 residents, businesses and

The Guinness Partnership, one

new campus that is part of the

gratitude and thanks to the

organisations in the Oxford area

of England’s largest providers of

University of Wales Trinity Saint

amazing team here at Clean

including facilities management,

affordable housing with 65,000

David (UWTSD). The project

Sweep. The hard work, dedication

waste and recycling, highways

homes across 165 local authority

included a full building clean,

and commitment each and every

and engineering, street cleaning,

areas.

interior handover sparkle clean

member puts in everyday is

construction, and property

and exterior window clean. Clean

why we are where we are now.

and grounds maintenance.

group of people, assets and

Sweep also recently completed

The past 12 months have been

The new structure will allow

capabilities, ODS has successfully

a full building and handover

a whirlwind - I am so excited to

ODS to expand its services to

been winning work over and above

sparkle clean on the science

see where Clean Sweep will be in

other customers with all profits

delivering on its core council

block of Treorchy Comprehensive

the next 12 months. My goal was

generated being reinvested back

obligations. We believe there are

School - another project led by

to undertake more commercial

into the community.

lots of opportunities to do more for

Kier. This is the second time the

and industrial projects this year

company has worked on Treorchy

- and we have well and truly

in engineering, finance, IT, change

and businesses in the area

Comprehensive School, the first

accomplished that goal.”

management, and consultancy,

especially as Oxford is going

Aled Bath has worked at senior

through a period of regeneration

time being the clean of its sixth

Established as a domestic

With over 20 years’ experience

Aled Bath said: “With a fantastic

other public sector organisations

form block approximately 18

cleaning company, Clean Sweep

and board level roles for a mixture

and growth. I’m coming on board

months ago.

now provides multiple service

of government, public sector and

to help accelerate and extend

offerings for a range of commercial

commercial organisations. He was

ODS’ business at what is a hugely

of Kier, said: “I have worked

and industrial clients.

executive director for finance and

exciting time for the city.”

with Clean Sweep on a number

WWW.CLEANSWEEPSWANSEALTD.CO.UK

IT at City West Homes, an arms-

WWW.OXFORDDIRECTSERVICES.CO.UK

Darren Rees, site manager

WWW.CLEANINGMAG.COM

SEPTEMBER 2018 15

C&M

BICSc

The power of a brand A brand as we know is a name, term, design, symbol - something that distinguishes an organisation

brands within the industry for training and education.

All brands need to be protected,

In a positive step to bring the industry together, we are now looking at ways of introducing our members to other industry organisations. Most recently we

or product from its rivals in

and we have taken positive steps to

formed an alliance with POINTERS, an organisation

the eyes of the customer.

protect the BICSc brand and logo.

that champions awareness around infection

After a recent shopping trip in

We have for some time now

control. This alliance also offers BICSc members

London’s West End, I found

issued a ‘click to verify’ logo to

the opportunity to become a member of another

myself thinking about brands

our Corporate Members, and

industry organisation.

and the power they appear to wield over us as consumers.

this is supported by ‘Yoshki’ -

There is more to come from the Institute.

an organisation that uses image recognition and

Cleanlogic will continue to grow into a recognised

identification technologies to search the Internet for

brand. We will be introducing specialist training

certain something. It could be that it’s been around

the websites using your logos (and other images).

courses and workshops. For example, floorcare

since we were younger and hasn’t changed, or there

This means that you should only ever see the BICSc

will be covered in three stages - soft, resilient

is a familiarity or comfort factor involved. Sometimes

Corporate Member logo on an external website, it

and hard. Upon completion of all three specialist

our brand choices are simply because we want the

should never be the BICSc logo on its own.

courses/workshops, you would become a BICSc

We all have ‘go to’ brands - they represent a

best, we want our brands ‘to do what they say on the

Unfortunately, the protection and policing of our

Accredited Floorcare Technician.

intellectual property - which includes BICSc Licence

We will open industry doors, increase

to Practice (LTP), BICSc Cleaning Professionals Skills

awareness through education and we will

the top 100 best-selling brands in the world included

Suite (CPSS), craft skills that combine base units,

continue to lead the way in setting industry

many you would expect to see - IKEA, Audi, Gucci,

additional units and rules of combination, and our

standards. Finally, in my tenure as group CEO

Disney, Coca-Cola, and McDonald’s. At 100 was Tesla

Train the Trainer course - are not so easy to protect.

of BICSc I have watched it grow into what it is

tin’…a brand all by itself sets our expectations.

According to a Guardian report in October 2016,

and at number one, the gargantuan Apple.

Oscar Wilde once said: ‘Imitation is the sincerest

today an established, well-known and well-

Whilst BICSc and its umbrella brands - BICS

form of flattery’. We have, as the market leader,

respected brand.

Business Services (BBS), BICSc International and

become accustomed to seeing most, if not all of

For more information visit:

Cleanlogic - do not appear in the top 100 favoured

our intellectual property copied and plagiarised,

WWW.BICS.ORG.UK

brands, they are often referred to as the best

relentlessly and continuously.

#Creating a Career in Cleaning

16 SEPTEMBER 2018

WWW.CLEANINGMAG.COM

CONTRACTS

C&M

Nottingham restaurant adopts new eco cleaning system WHEN Nottingham-based restaurant

more environmentally sound, cost-effective

Alchemilla opened its doors in August 2017 to

alternative made complete sense from the

critical acclaim, head chef and proprietor Alex

start. The staff have found the system easy to

Bond set out to do things differently with a

use and incredibly timesaving, which always

clear focus on creating a sustainable operation

helps at the end of a long shift. The results

strategy for his business.

have exceeded our expectations and knowing we’re using considerably less chemical

When looking at cleaning and maintenance, Bond was keen to find a system that would

product and further reducing our plastic waste

reduce the use of chemical products across the

output is exactly what we set out to achieve.”

Steve Courtney, business development

board. “It makes very good business sense for a restaurant,” he said. “Cleaning chemicals are one

director at Robert Scott, said: “The results

of the only products which come in through the

we’ve seen at Alchemilla are extremely positive for Alex and his team, and more widely as

back door, that can’t be sold out of the front door - there’s no profit to be made so it’s sensible that we try and reduce our usage where we can.”

environmentally friendly and low cost.

The 3500 sq ft, 60-cover, restaurant installed

an encouraging example for the hospitality industry. There has been a reduction in the

the Toucan Eco cleaning system in January

use of man-made synthetic chemicals in the

Toucan Eco disinfecting and cleaning system

2018 and now uses it to clean all areas of the

restaurant, which has proven beneficial for the

which has been developed to offer customers

front of house including table tops, glassware,

health and safety of both staff and customers.

a product that significantly reduces the use

windows and mirrors, fridges, furniture, and

There’s also been a reduction in the volume

of traditional cleaning chemicals, while

restroom facilities. In the kitchen, the system is

of chemical and plastic waste and packaging

also providing a cost-effective and more

also used to clean benches and worktops, and

which is of huge benefit. Alchemilla is thinking

environmentally sustainable cleaning alternative

while chemical degreasers are still required on

responsibly - thinking about its people and

by drastically reducing the plastic waste

areas such as ovens, floors and the extraction

the wider environment. It’s no secret that our

produced by chemical containers and packaging.

canopy, Bond has seen an average total saving

industry is experiencing a green revolution,

Alex Bond was introduced to Robert Scott’s

of £200 per month on the cost of chemical

with new products and materials coming to

activation (ECA) technology – a cost-effective,

cleaning agents, as well as a huge saving on the

market designed to reduce plastic waste and

money-saving and environmentally-friendly

volume of plastic waste.

lessen the impact on the environment. We

The Toucan Eco system uses electrochemical

disinfectant and cleaning alternative to

For the front of house areas, the product is

also need to address the public’s growing

synthetic chemicals currently on the market. It

applied with microfibre cloths while centrefeed

concerns around the use of harsh chemicals

has only two components - water (straight from

is used in the kitchens and food preparation

in cleaning, which will only increase as more

the tap) and table salt (sodium chloride), which

areas where it must be disposable to comply

long-term, evidence-based research into the

is dissolved in the water. The components are

with health and safety regulations.

effects of chemical use come to light as we’ve

activated using a form of electrolysis whereby

Alex Bond continued: “We had the

seen recently.”

Alchemilla has installed the Toucan Eco Active

a small electrical current is applied to the

confidence to try a new product and we were

solution using a specialised electrolysis cell.

well aware of the benefits the Toucan Eco

system, which is ideal for small to medium-sized

This produces hypochlorous acid, which is a

system offered. One of the best results we’ve

facilities. One single activation will produce

powerful and safe disinfectant, and sodium

seen is on our glassware, windows and any

10 litres of disinfectant and cleaning solution

hypochlorite solution, an effective cleaning

reflective surfaces as the finish is entirely

equivalent of around 16 x 600ml spray bottles.

agent. Together, they create a powerful,

streak-free and spotless. The approach

The system includes a generator, 10 litre tank,

naturally-occurring disinfectant, cleaner and

of the cleaning system married with our

brine salt dispenser, discharge tap, and shelf.

sanitiser that’s safe, non-toxic, non-allergenic,

intentions for the restaurant, so installing a

WWW.ROBERT-SCOTT.CO.UK

Two Sussex companies keep Brighton’s i360 sparkling THE British Airways i360 has been sparkling in

than two decades.

Angela Gill, managing director of Bio-

the sky this summer thanks to a pair of Sussexbased cleaning companies. Southern Counties

Productions, said: “Southern Counties

Janitorial Supplies (SCJS) has been using Bio

Janitorial Supplies is an independent trader

Productions’ premium cleaning products in

and a family business, which reflected in its

its efforts to keep the tower shining on the

attention to customer service and commitment

seafront, with special attention paid to the eye-

to quality products. We really share the same

catching glass viewing pod.

Since day one, both companies have worked

Joint managing directors of SCJS, Andrew and Nigel Kent, with Bio-Productions managing director, Angela Gill.

objectives and priorities. Working on the British Airways i360 is quite literally the highpoint in

closely to find the most suitable machinery and

is just the latest collaboration between the two

our partnership so far.”

products to keep the i360 gleaming. The project

businesses, having worked together for more

WWW.BIO-PRODUCTIONS.COM

WWW.CLEANINGMAG.COM

SEPTEMBER 2018 17

C&M

SPONSORED FEATURE

Grundon cleans up From biologically contaminated buildings to chemical spills, site clearance to fly-tipped waste, Grundon’s Industrial Services team has a cleaning solution for everything. And, as Andy Stratton, Grundon’s industrial services sales manager, explains, no two days are ever the same.

We often say we do the jobs no-one else wants to do and that’s because they are generally very challenging, potentially dangerous, almost certainly smelly, and quite often unique. Our skills are very specialist, with expertise built up over many years, and that enables us to provide a comprehensive service to a wide range of customers, including industrial, commercial, research laboratories, pharmaceutical companies, healthcare facilities, manufacturers, and universities.

Put simply, we go in and clean up the mess and we do so in a way that ensures absolute compliance with all regulations, something which is very important and puts our customers’ minds at ease. Not only that, but because we can dispose of the materials - usually through Grundon’s own Hazardous Waste Transfer station in Oxfordshire - we can offer the complete package, something that really sets us apart in the market.

18 SEPTEMBER 2018

Challenges When it comes to decontamination projects, quite often one of the issues will be that the customer doesn’t know what they are dealing with. For example, it might be a now defunct laboratory with faintly-labelled chemicals sat in ageing bottles on the shelf; it could be an old building where asbestos has been removed and there are concerns that asbestos fibres may still remain; or it could be dealing with drugs paraphernalia left in a children’s playground.

Our consultancy approach is to send our expert team in to take swabs or samples, which are then sent off to specialist testing laboratories for analysis. Once the materials have been identified, we will write a risk assessment and method statement outlining our decontamination solution, which will include on-site cleaning, transport and disposal.

We’re also very good at determining and identifying the wider risks. Take, for example, the cleaning of interceptor tanks - yes, a company can come in, suck out the waste and leave it until the next time the service is required.

We capture the waste, jet out the interceptor tanks, clean them inside and then use CCTV to check for any leaks or internal damage. It might be a more lengthy process but it provides a much safer environmental approach and also improves the overall longevity of the tanks themselves.

Planning and time-critical jobs Every job is bespoke and takes a lot of planning, and many have long leadin times, such as when buildings are being demolished or refurbished.

Maintenance in the manufacturing sector is usually planned well in advance and we know from experience that the Christmas shutdown period is often the only time a production line WWW.CLEANINGMAG.COM

SPONSORED FEATURE

C&M

may stop - our teams are primed and ready to go in and undertake whatever cleaning may be required over the holiday period, and we’re already taking bookings.

Clearly though, not everyone has the luxury of booking ahead. Chemical or acid spills and accidents, biological contamination, fire damage, leaking tanks or drums, and split pipes are all typical situations where we can be asked to help quickly. Fly-tipping and clean-ups is another fast-growing area and we do a great deal of work with councils who ask us to come in, undertake a clean-up operation and ensure an area is safe again for the public to use.

We offer an emergency response service with the ability to identify and analyse the contamination, contain it, waste package it, and high pressure jet clean the area using specialised enzymebased environmentally considerate clean up chemicals and materials.

Safety first The safety of our employees, our customers and the wider community will always be paramount and we pride ourselves on an unblemished safety record. All our employees are highlycertificated, most recently on the Construction Site Certification Scheme (CSCS). They go through extensive training, including a specialist confined spaces training course where they have to practice escaping a confined space wearing breathing apparatus.

Such attention to detail also means they are up to speed with the latest legislation and compliance issues - in turn, this enables them to give advice to our customers about what they should be doing.

Innovation We’re always looking at ways to use new technologies to improve the work we do and our mercury clean-up equipment is a good example of that. Our mercury detection monitor can identify when mercury vapour is present in the air and the Environment Mercury vacuum unit, which is fitted with special filters, then WWW.CLEANINGMAG.COM

enables the mercury metal to be safely captured and removed.

Typically, mercury can be found in research facilities, laboratories and healthcare establishments - for those of us that remember mercury thermometers and how often they would break, you’d be surprised how long traces of mercury can linger under floorboards or in cupboards.

Contact us With our expertise and track record, we believe we are the best in the business, so why not come and talk to us about your cleaning problems.

Please contact: industrial@grundon.com or call us on 01491 834 340.

WWW.GRUNDON.COM SEPTEMBER 2018 19

C&M

BCC COLUMN

Accreditation where it’s due Sean Taylor, deputy chairman of the Cleaning and Support Services Association, reports.

THE CSSA (Cleaning and Support Services Association) is the only association in

of prospective members were turned down

Having a credible accreditation can set you

as they could not achieve the required

apart, will give you ‘status’, tells others you are

level of accreditation. While this is a

the UK that solely represents the

fundamental aspect of accreditation

UK contract cleaning industry. It

different, says you have achieved a level of quality, and overall drives better performance

standards, there was a strong

and standards. And if you truly value an

the members for the members

feeling that the association was

accreditation then you will work hard to

to help preserve and protect our

preventing new companies from

maintain your high standards, or even push for

is an organisation that is run by

joining the association. As a result,

wonderful sector.

better outcomes.

I believe an accreditation framework is a

the CSSA is now looking to introduce a

In fact, more and more companies in the cleaning industry are joining the

‘provisional’ membership for companies who

key driver in raising standards, and we want

CSSA as they recognise the importance of

are starting on their journey and need some

the CSSA kitemark to be recognised as a mark

having representation for the industry. They

time and support to achieve full accreditation.

of quality and commitment to delivering a

understand the history and importance of

This would preserve the value of the ‘CSSA

better service. So why not get involved and

the CSSA over more than 50 years and, more

Accredited’ status and maintain the inclusive

support your industry? The CSSA is there for

importantly, how it has changed significantly in

approach of the CSSA.

its members - and the sector as a whole -

recent years. Membership has been rebuilt from

The next step in our wider accreditation

but it needs each and every business involved

the ground up over the last two years and is

strategy is to start looking at the procurement

in our industry to get on board and invest in

taking the lead on many new initiatives across

and tendering process in the industry and

its future.

the industry.

we are talking to industry partners and

Improving how we do things through

stakeholders about bringing the CSSA

effective benchmarking and measurement is

enough to join, and a key part of becoming

Accreditation into the criteria and marking

key to that vision, and a robust accreditation

part of the CSSA is securing ‘CSSA Accredited’

process of tenders.

regime is one way we can look to support

But just wanting to be a member isn’t

So why are we so committed to embedding

status. In simple terms that means meeting

that process.

More details of our work, and the CSSA

a set of requirements set down by the

accreditation across so many activities our

CSSA which ensures all members share a

members are involved with? Well, let’s face

common level of quality and standards. The

it - it doesn’t matter who you are or what

WWW.CSSA-UK.CO.UK

requirements are not arduous, but essential to

you do, in life or in business, everyone likes

The CSSA is a member of the British Cleaning

ensure others can have confidence in working

to be recognised for the right reasons. More

Council. Any views expressed by Council members

with a CSSA member.

importantly other organisations and companies

are not necessarily shared by the BCC itself.

feel they can trust companies showing a good

WWW.BRITISHCLEANINGCOUNCIL.ORG;

level of accreditation.

TWITTER: @BRITISHCLEANING

Just recently the subject of accreditation was discussed by the CSSA board as a number

Accreditation scheme, are on our website:

The Professional Independent Registered Trade Association for

Window Cleaning Membership offers numerous quality benefits IOSH Accredited Safety Training Safety Accredited Member (SAM) Procurement Scheme Secure online shopping at: www.f-w-c.co.uk/shop.htm Federation of Window Cleaners Tel: 0161 432 8754 / 0161 432 9280 Email: info@f-w-c.co.uk – Web: www.f-w-c.co.uk

20 SEPTEMBER 2018

WWW.CLEANINGMAG.COM

MAKING A MARGIN - A CONTRACTOR’S BLOG

C&M

Will Brexit encourage our industry to find a costeffective training solution?

Simon Gasson is away. Stephen MacDonald, MD of consultancy firm SMA, provides an independent view of a pressing problem.

AT SMA we work with cleaning contractors of all shapes and sizes, and if there’s one common challenge they face, it’s how to ensure their front-line staff receive proper skills training above and beyond basic health and safety induction. Yet as Brexit looms, the pool of cleaning labour gradually shrinks, and pay rates rise, training may become one of the most important ways to attract and retain staff.

The challenge seems to break down into three areas: • How to deal with the sheer number of staff that need training, exacerbated by high staff turnover.

• How to organise training in any shape or form for staff who work across hundreds of locations, often on their own and at ‘unsociable’ times of the day.

• How to identify which staff might need refresher training as cleaning techniques are updated, or standards suggest a performance problem needs to be addressed.

Various solutions are to be found: • If you’re of sufficient size - and by that I mean turnover of £10 million

• You try and appoint experienced cleaners for routine cleaning, meaning that formal skills training is only necessary for staff who carry out very specialised tasks or use specialist equipment.

• You carry out training via toolbox talks, doing your best to ensure that all staff attend the sessions.

Do any of the above solutions guarantee that all your front-line staff will receive skills training? Probably not. The problem is, cleaning is the most labour-intensive industry on the planet. Do the maths and you soon find that company-wide skills training is essentially an unaffordable luxury.

Is it worth beating ourselves up about it? Some would argue that staff in other industries who work in offices as administrators, marketers, HR people and the like, receive little formal training in their work either.

The only trouble with that argument is that where cleaning is concerned, not only is training a vital element of a successful cleaning operation, it also helps to engage staff who might otherwise feel no sense of belonging, lack motivation and ultimately drift away to another

per annum - you appoint a full, or even part time training manager to create a training programme and you carry out the training informally via your area managers, using your own method statements.

• If you’re even larger, you become a BICSc Training Centre, with your own managers as accredited assessors. Staff may either attend your physical training centre (that’s if your trading area is fairly compact), or your accredited assessors rove across your locations assessing staff. One small problem though - someone still has to train your staff in the first place.

employer paying more.

The solution is surely in the use of technology. Training and engagement apps, like UhUb for example, offer a potential solution, with operatives effectively training themselves by accessing content downloaded to their smartphones. If this can be rolled out cost effectively, the solution may have been found. Otherwise, when Brexit takes hold and the pool of available cleaning staff shrinks to new low levels, companies who can’t offer proper training as a way of motivating and engaging staff may find themselves at an almighty disadvantage.

LEAD CRYSTAL

BATTERY SYSTEM

Clean and long lasting energy CONTACT US FOR DETAILS: SCOTLAND:

+44 (0)1355 226 446

NORTH EAST: +44 (0)1914 173 779 SOUTH:

+44 (0)1376 550 825

B AT T E R Y T E C H N O L O G I E S

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SEPTEMBER 2018 21

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04/05/2018 17:34

C&M

THE LIVING WAGE

Fair pay: the compelling case for paying a real living wage Neil Nixon reports from the Living Wage Foundation and discovers an organisation working hard to ensure that businesses throughout the UK support the notion that a hard day’s work deserves a fair day’s pay – an organisation that celebrates and recognises the leadership of responsible employers who choose to go further and pay a real Living Wage based on the cost of living, not just on the government’s minimum requirements.

THE Living Wage Foundation was established

in London. We also provide advice and

in 2011 to encourage, celebrate and

support to employers and service providers

accredit those companies that recognise

implementing the independently-calculated

the benefits and moral responsibility of

Living Wage rates. This includes best practice

paying a real Living Wage rather than simply

guides, case studies from leading employers,

the government’s minimum. Tess Lanning,

model procurement frameworks, and access

director of the Living Wage Foundation,

to specialist legal and HR advice. We also run

explains: “We offer accreditation to all

events and campaigns to publicly celebrate

employers that pay the independently

the leading employers and service providers

calculated Living Wage rates to their

that join the independent movement of

employees in London and the UK, and have

organisations, businesses and people

a plan to move regular outsourced staff onto

campaigning for a wage which is enough to

a Living Wage within an agreed timescale –

live on. We work with principal partners who

recognising their commitment by awarding

bring financial and strategic support to our

them the Living Wage Employer Mark. We also offer a Service Provider Recognition Scheme

Tess Lanning, director of the Living Wage Foundation

work, and we coordinate Living Wage Week each November, a UK-wide celebration of the Living Wage movement.”

for third party contractors that ensure their

unwaveringly promoted the real Living Wage to

own head office staff are earning the real

its clients, the cleaning industry, and beyond.

Living Wage rates and always offer a Living

Sandy Aird, managing director of Enhance,

A case in point

Wage option when submitting tenders.”

explained: “There is overwhelming evidence

KPMG was one of the first employers to become

to us internally that our approach to pay the

fully Living Wage Foundation accredited, and

that is of most relevance to the cleaning

‘real’ Living Wage results in a better performing,

this had a knock-on benefit to the cleaning

sector, although there are over 100 contractors

happier and more stable and effective

teams that worked across its facilities. The

that have progressed to full Living Wage

workforce to the benefit of our own business

cleaning contractor, ISS, saw immediate

accredited businesses. According to the Living

and our clients. 92% of Enhance’s cleaners

benefits – benefits that were also enjoyed by

Wage Foundation, 70% of UK-based cleaning

are paid the London Living Wage or more. Our

the client. With a 40% drop in staff turnover

contractors still pay below the Living Wage but

continual promotion of the benefits of paying

across the ISS team, the quality of service was

it reports real progress and intent in drastically

a Living Wage has been recognised this year by

enhanced through high calibre candidates

reducing that figure. Recognised Service

Enhance winning the Service Providers Living

and a loyal and motivated team committed to

Providers have committed to pay all their own

Wage Champion Award.”

exceeding KPMG’s expectations. Furthermore,

It is this Service Provider Recognition Scheme

head office staff the Living Wage as per the

But what is the Living Wage when compared

the cost of delivering FM services across the contract reduced.

Living Wage Employer agreement. They have

to the government’s National Living Wage

also committed to always offer a Living Wage

guidance? Tess Lanning explains: “We

bid alongside every market rate submittal to all

coordinate the announcement of the real

head of facilities at KPMG, Guy Stallard,

prospective and current clients. This means that

Living Wage rates each November, based

attributes this to the strength of the

the client always has the choice to implement

on the best available evidence about living

partnership with ISS that began with security

the Living Wage at the point of tender and

standards in London and the UK. As a

provision in 1999 and has expanded through

provides a pathway towards the Living Wage for

comparison, the Minimum Wage (paid to

cleaning across the company’s regional offices.

the provider in place.

under 25s) is currently £7.28 per hour, the

Innovative approaches to how these are

Speaking at the time of the accreditation,

government’s National Living Wage (paid to

delivered have been crucial, not just to offset

beyond within the cleaning sector is Enhance

over 25s) is £7.83 per hour, whereas the Real

the additional investment in salaries, but to

Office Cleaning. Since 2010, Enhance has

Living Wage is £8.75 per hour and £10.20

add significant value to the offering. He said:

One example of a company going above and

22 SEPTEMBER 2018

WWW.CLEANINGMAG.COM

THE LIVING WAGE

C&M

“I have been able to partner with a forwardthinking FM contractor that is positive about paying the Living Wage, and this joint thinking is key for the successful transition of this initiative. Innovations include a new cleaning delivery model - replacing desk side bins with a central recycling point, using more full time cleaners than part timers, and empowering the front line teams to take greater responsibility which, in turn, has required less managerial supervision.”

Cleaning operatives and supervisors have recognised the commitment to paying the Living Wage as a core element in a broader, holistic approach taken to staff well-being that has led to a team that is happy in its work. The payment signifies a greater recognition of a role that is consistently demanding with high expectations.

Managing director of ISS FS London, Ed

The Living Wage Foundation currently has

less waste, and better overall customer service.

Tess Lanning concludes: “In a tough sector

Bolton, said when the accreditation was

4400 fully accredited employers signed up – a

announced: “I’m extremely proud to be part

tremendous achievement. What started as

with tight margins, our cleaning sector service

of a progressive company that is passionate

a London-based initiative has now spread

contractor members are demonstrating that

about the Living Wage. The positive

throughout the UK. Importantly, as well as the

they want to do business in a better, more

repercussions this has had for our business

moral case for paying people a fair wage, 93% of

ethical way. And it’s a win-win-win situation

and our people are extremely apparent and

Living Wage employers have witnessed business

– better for the employees, better for the

I’m committed to building on this approach for

benefits resulting from a more motivated

employer, and better for the customer.”

the future.”

workforce, more engagement, better outcomes,

WWW.LIVINGWAGE.ORG.UK

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SEPTEMBER 2018 23

C&M

PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL

Street smart Do you want to improve the appearance of your roads, pavements, footpaths and parks? Are you looking at ways to encourage positive behaviour in your community and develop a culture of safety?

THE public today has exacting standards

even the most challenging of applications. Plus,

the HDS Trailer’s water flow for maximum

of cleanliness when out in the community,

with a wide range of accessories available, your

temperature. Kärcher also provides blasting

whether driving on roads, walking down the

daily cleaning tasks are simplified.

and dry ice cleaning for specialist graffiti removal applications.

street or playing with the family in the park. As

Additionally, if water and power are hard

well as being representative of a community in

to come by where you need to clean, why not

general, setting a high standard of cleanliness

bring them with you? Mobile hot water pressure

droppings, mould and algae all have

with well-maintained streets, public areas and

washer trailers are versatile all-rounders which

a negative effect on the appearance of

green spaces, contributes to people’s well-

can be towed by - or mounted within - your

municipal buildings - but facades aren’t

being, and will inspire others to take pride

existing vehicle. With on-board tanks (500

just cleaned for aesthetics. When dirt builds

in where they live. With sweepers often the

litres water and 100 litres fuel) to allow for long

up it further accelerates the weathering

backbone of a council’s machine fleet, ensuring

intervals of stand-alone use, Kärcher’s HDS

process, reducing the worth of valuable

that areas are safe and clean for the public to

trailers can operate up to 9.5 hours on a single

assets and ultimately costing more in

enjoy, other cleaning equipment including hot

fuel tank and can also be connected directly to

remedial maintenance than in preventative

water pressure washers, weed removal systems

a permitted water supply.

cleaning. Kärcher’s rotary nozzle combines a

and grounds-care tools all play a vital part in

High-pressure cleaning is environmentally

Urban air pollutants, graffiti, bird

pencil jet and flat jet in one to tackle heavy

keeping the streets clean - especially given the

friendly - even when using powerful 1000 litres/

contamination. Leave the trailer at floor level

challenges of the night-time economy, with

hour units, the water consumption remains

and head up on the scaffolding for safe, easy

many establishments now open all hours.

lower than a garden hose’s 3500 litres per

working at height.

hour flow rate. Effective burners, efficient heat exchangers and eco!efficiency mode noticeably decrease fuel use and reduce emissions to a minimum, whilst the higher pressure (and higher temperature) allows cleaning chemicals to be reduced or even eliminated.

For the widely varied needs of municipal cleaning, one multi-tasking HDS Trailer can deliver all manner of additional functionality with the use of specialist accessories - cleaning paving with splash-retaining surface cleaners (that have the added benefit of carrying away waste water), and solutions for your pipes, drains, solar panels, and vehicle fleet - as well as environmentally friendly weed lances which Road signs across the country gradually

Whether it’s a crowded city or a small market

kill weeds by scalding the roots. As trailers can

town, Kärcher’s range of state-of-the-art municipal

easily move from place to place, and have no

become obscured, whether by traffic film,

sweepers effectively supports councils and their

trailing mains water hoses or electricity cables,

moss, mildew or algae, and signs near to trees,

teams to thoroughly service the streets, whatever

they’re ideal for crowded shopping areas where

plants and bushes in particular can gain a

the conditions. Reliable, with operator comfort

the gum removal nozzle plus the trailer’s 85°C

green coating which can permanently damage

and customisation central to each machine,

pressurised hot water make short work of the

the underlying graphics if left too long. Using

Kärcher’s sweepers do the hard work providing

discarded nuisance.

just a standard lance, pressure can easily reach

operators with track articulated steering for good

From children’s playgrounds to

even tall signs, aiding visibility for road users.

manouevrability, 360° visibility thanks to the

underpasses, the trailer can easily get to the

Algae and scale can be a problem for fountains

panorama cab, and 4-fold suspension for low

isolated spots favoured by loitering youths and

and outdoor paddling pools too. Kärcher’s FRI

vibration and a more comfortable ride.

graffiti artists. Walls, bridges, benches, tunnels,

50 Me twin-handled surface cleaner provides

charity bins - they’ve all had an unscheduled

efficient surface cleaning up to 500 bar at up to

fiscal scrutiny there’s never been greater

facelift at one time or another. Ideal for shifting

100°C - and even works underwater.

pressure to deliver more for less. Kärcher’s

graffiti from stone, concrete, tiles, glass, metal,

professional pressure washers will help you to

brick, marble, and granite, when it comes to

operator – large and small – to be street smart!

clean smart by providing a one-stop solution for

graffiti removal, the hotter the better - reduce

WWW.KARCHER.CO.UK/PROFESSIONAL

With an increasing population and rising

24 SEPTEMBER 2018

Kärcher’s complete range allows every

WWW.CLEANINGMAG.COM

PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL

C&M

Social media fuels graffiti crime John Brill, sales director at Nilfisk, explains how social media is fueling graffiti crime and how professional pressure washing equipment is helping to minimise the issue whilst meeting environmental concerns.

SOCIAL media, specifically Instagram, is fueling

removal but industrial chemicals used in the

removal is always best and here are some top

a huge increase in graffiti crime. Train graffiti in

process do get washed into waterways and

tips to help you get it right first time.

particular has hit an eight year high, with British

residue risk remains.

Transport Police reporting that the London

Harsh chemical agents including turpentine,

Hot water will always do it better

Underground alone spends more than £10

white spirit, acetone, and methylene chloride

Ignoring the pressure issue, hot water will

million a year on graffiti removal.

will get the job done but risks should be

always clean better because it is able to

Graffiti artists used to be deterred by fast

evaluated and many facilities now restrict

penetrate grease, oils and paint. The hotter

removal of their ‘tags’ but now instant posting

chemical use on site. Additionally using a

the water the faster the result and the less

online can result in global recognition with

chemical, paint thinner or solvent can, in some

water will be used in the process. Add pressure

artists trying to outdo each other by posting

cases, push the paint pigment into the pores

and you have superior power to break down

daring action videos and spectacular designs.

of the surface. This can result in a ‘ghost effect’,

and disperse unsightly graffiti. Additionally,

Unfortunately, British business and the tax

leaving behind an outline of the previous tag

of course, there is no abrasion or manual

payer will pay the price for the costly removal.

that can be difficult to remove.

scrubbing to damage the surface. The best

Environmental concerns

citrus based products and baking soda that

heat and pressure - you may not need to heat

As with every other sector there is increased

will clean graffiti without deteriorating or

the water anywhere near 250 degrees. It is all in

focus on chemical reduction. Pressure

etching the surface. The best solution, of

your control.

washing is a perfect solution for graffiti

course, is water and water alone. Prompt

Nontoxic agents are available including

advice we can give you is to start low, both with

Continued on Page 26.

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20/08/2018 10:57

SEPTEMBER 2018 25

M

C&M

PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL

Continued from Page 25.

pressure and then hot. Then chemical can be used as a last resort if necessary.

Proceed with caution Start with low pressure and cold water to

Consider the power source

remove loose particles and dirt, 90 to 300 psi

Graffiti can literally be anywhere with artists

will be sufficient. Using a standard nozzle, 60cm

competing with each other to perform at the

from the surface, test the cleaning power of the

most daring of sites. 240 volts may simply not

lance, gradually increasing the pressure. Keep a

be an option so make sure your equipment

constant watch for damage to the surface area

supplier has a professional range of fuel and

and switch up the nozzle if required. Brick and

power options.

masonry has a tendency to hold deep rooted

Nilfisk’s range includes petrol and diesel

paint so you may need a turbo nozzle. Make

versions that are lightweight despite having

sure you have a range of quality nozzles at your

shock resistant aluminium frames. Ease of lift

disposal. Nilfisk has a long reach lance that

and transport can be crucial in this sector so

projects a concentrated stream of water up to

do make sure you consider weight, size and

2 to 3 meters from the nozzle. Extremely useful

manoeuvrability. The Nilfisk MC and MH range

contractor needs all the help it can get. Do take

on occasion.

of industrial pressure washers can even be

the time to see a number of machines in action

Generally, 1500 to 2000 psi will get the job

independent of normal water networks, having

- professional demonstrations are available

done but don’t use a sledge hammer to crack

the ability to suck water from a tank, a pond or

across the UK from a directly employed team.

a nut. Low pressure, cold water, increased

a river. Within this difficult sector a professional

WWW.NILFISK.CO.UK

Broad range covers all bases Kevin Brannigan, marketing manager at Makita UK, reports.

THE Makita HW pressure washer range features

unscrewed from the body of the washer, rinsed

machines that match all recognised market

out, cleaned under the tap and refitted quickly

sectors from domestic to commercial and

to ensure high-pressure performance washing.

industrial. These machines embody a host of

Earlier this year, Makita added the HW1200

features developed to enhance performance,

and HW1300 models to the range. The HW1200

reliability and ease of service. A range of

has a regular operating pressure of 100 bar with

complimentary accessories is available to

a maximum pressure capacity of 120 bar, and

extend the use of these high-pressure washers.

a maximum delivery rate of 420 litres per hour, whilst the Makita HW1300, with electrical two-

At the heart of most models in the range is

pressure settings, has regular operating pressure

the aluminium pump head and motor body

settings of 110 bar on Hi and 80 bar on Lo. A

and the INOX composite material used for the pump piston. Competitors using plastic

Kevin Brannigan

similar 450 litre per hour flow rate is available from

components save weight but sacrifice on

the HW1300 which has a maximum operating

quality and delivery. Many Makita models

pressure of 130 bar with delivery controlled by a

feature reliable wobble plate pump action

front mounted rotary switch. Both are powered

which delivers a constant pressure even if

by series motors for performance and reliability

water in-flow rates fluctuate.

and are supplied with a 10m delivery hose and

The range capacity rises consistently from the 100 bar model through 110, 120, 130 and 140 bar models. The HW140 model with 500 litres

pressure adjustable spray lance. The HW1300 has an integrated hose reel.

These newly designed Makita pressure

per hour delivery has a brass pump head and 10

washers feature a self-priming pump operation

metres of armoured hose carried on a hand reel

which means that they can be used with water

where the handle locks into position to keep the

supplied from a tank, or water butt, simply

hose neat and tidy. It has a metal pressure gun,

by immersing a self-suction supply hose

double detergent tank and ‘Total Stop System’,

(supplied separately) into the water source. The

which cuts the motor if the input water pressure

traditional mains water hose supply connection

drops significantly.

is conveniently located at the front of the

Makita pressure washers feature an external easy-clean inlet filter that can be simply 26 SEPTEMBER 2018

washer. These lightweight washers are quiet in Continued on Page 28 WWW.CLEANINGMAG.COM

i-power your cleaning experience

| sales@killis.co.uk

| 0114 269 8686 | www.i-teamglobal.com

C&M

PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL

Continued from Page 26

Reducing water and energy consumption are widely regarded as important moves in

operation, double insulated for safety, come

increasing the sustainability of any operation.

complete with a convenient 5m power cord,

Water, in particular, is now an increasingly

and can be used with water at up to 40°C.

sought-after commodity. As water shortages continue to bite in various countries around

Hot water is more efficient than cold

the world, companies are looking at ways to

Under the same amount of pressure as a

reuse and recycle water wherever possible.

conventional pressure washer, water which

The sustainability of high pressure washing

has been heated cleans deeper and more

systems depends greatly on the individual

hose. Pressure cleaners also save chemicals

efficiently. The Makita HW120 professional

machine. Using a pressure washer will be

because under higher pressure, detergent

hot power washer is suited for applications

quicker than carrying out a manual clean with

consumption can often be reduced. Efficiency

in sectors where higher levels of cleanliness

a hose pipe. The additional pressure and water

is a relevant factor but an optimal combination

and hygiene are expected and is ideal for the

flow provides a level of cleaning performance

of water pressure and accessories can make an

removal of grease, petrochemical residues, fuel

that cuts cleaning time. The narrow diameter

enormous difference and taking less time will

stains, and graffiti.

of the nozzle reduces water consumption by

reduce both water and power consumption

The Makita HW120 features a diesel burner

around 85% in comparison with an ordinary

Makita’s professional units have specially

which heats to a maximum temperature of 90°C

designed INOX pistons which are controlled by

and delivers the water at a pressure of 120 bar.

a connecting rod system resulting in a highly

It has a flow rate of 510 litres per hour, features

durable construction for heavy duty tasks and

an induction electric motor with 3 piston in-line

prolonged use. The powerful motors, up to

pump and weighs 78.7kg.

2.3kw, generate 500 litres an hour maximum flow rate, while the adjustable spray head

Pressure washers and environmental impact

allows for a high/low pressure and pencil/fan

High pressure cleaning systems use plenty

jet settings. Aluminium motor casing and brass

of water and energy - but they also reduce

pump head with wobble plate mechanical

the need for chemicals and speed up the

system ensure high output and efficiency.

cleaning process. So how sustainable are they?

WWW.MAKITAUK.COM

The modern way to clean our streets Thomas Stuecken, chairman of OspreyDeepclean, reports.

THOUGHTLESSLY discarded chewing gum is not

Earlier this year in Cheltenham (where

chewing gum off the pavements. The resulting

only a nuisance to the general public, it is a huge

OspreyDeepclean is based) puzzled locals took

trails now simply serve to illustrate just how

headache to the authorities and FM companies

to social media to discuss mysterious ‘snail

dirty the remainder of the pavement is and a

who have to remove it from our pavements and

trails’ that had appeared on the town centre

reminder of the huge amount of water needed

roads. The British government alone spends in

pavements. To describe what they looked like,

for this method of cleaning which is both

excess of £150 million every year removing, on

imagine a very large snail had slithered in all

wasteful and extravagant.

average, 7000 tons of discarded chewing gum

manner of directions all over the paving slabs.

from the UK’s streets and it seems nowhere is

In actual fact, the trails were caused by high

pressure water was a mainstream method

safe from this anti-social issue.

pressure washers being used to blast discarded

of cleaning yet now, it is the perfect example

At one time, blasting surfaces with high

of how the dry steam market has moved with the times and evolved. Being more ‘environmentally friendly’ is one of the expressions that companies like to use - those in the dry steam industry are one of the few who can say their products truly are. The use of dry steam for busting gum uses exponentially less water, leaves no unsightly residues in its wake and is generally a much more fit for purpose method of removing discarded gum deposits.

Pressure Washers, Street Cleaning & Graffiti Removal continues on Page 34 28 SEPTEMBER 2018

WWW.CLEANINGMAG.COM

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C&M

SPECIAL REPORT

A modern company for a modern world Maureen Marden, Master of the Worshipful Company of Environmental Cleaners, outlines the values of the WCEC. FOR many older businesses still running in 2018,

practices through investment in education

‘keeping up with the times’ can be a work in

and encouraging new sustainable solutions.

progress. Taking a look at the state of the UK’s

We provide a substantial amount of support

high streets it’s plain to see how essential it is

for charities in and around the City, including

to remain vigilant to developments in modern

attending and promoting events organised by

technology and changes in society. It’s crucial

the Lord Mayors Appeal.

The relevance of our Company’s work has led

for the Worshipful Company of Environmental

to victory in the battle for modernisation but also

Cleaners (WCEC) to keep its finger on the pulse of innovation and technological development to

traders and customers that has cemented the

allowed for the continuation of fantastic annual

encourage high standards of industry practice.

growth of our company over the years, now with

traditions. These include our Ladies Banquet,

We place a great deal of focus on promoting

over 175 male and female members. The WCEC

Military Awards, Installation and various formal

education and training and thanks to our wide

continuously upholds and insists upon high

dinners. We embrace the wonders of social

membership we can support fresh ideas while

standards of practice in cleaning across the UK.

media, including a lively Twitter page, and

continuing to uphold the classic traditions that

Our membership comprises of industry experts

we also produce a monthly email newsletter

make the WCEC shine.

including senior directors, managers, suppliers,

to share information amongst our members

and manufacturers throughout the industry

regarding events, news and charitable work.

Members, Guilds and Liveries

representing some of Britain’s top cleaning and

While many of the older Liveries can trace their

facilities management companies.

The future for the WCEC As an organisation that brings members together

origins back to Guilds in the 12th century, the ‘Guild of Cleaners’ was introduced as recently as

Victory in the battle of modernisation

and maintains a gold standard throughout the

1972. The founder of the Guild, Eric Hill (who also

A fair amount of time lies between the

industry, the work and influence of the WCEC

began The British Institute of Cleaning Science)

establishment of the first Liveries and that of the

is invaluable in today’s climate. The company

had the support of Sir Kenneth Cork (the

WCEC, but in 2018 there are battles to be won

will continue to support breakthroughs and

Alderman for the Ward of Tower and later the

when it comes to modernising our company

developments while providing essential funding

Lord Mayor of London). In 1986 the Guild became

and maintaining age-old traditions. Fortunately

for education and training. The Livery movement

the Worshipful Company of Environmental

for us (and society!) the need for good hygiene

is far from over!

Cleaners, and the WCEC received its Royal

and cleanliness will never run its course and

Charter from HM The Queen in 2010. It was

the protection of our planet is becoming

Worshipful Company of Environmental Cleaners,

presented by the Windsor Herald William Hunt in

increasingly more important. Through our

or any of its initiatives or events, please email

November 2011.

Charity Trust, our company is in a prime position

clerk@wc-ec.com, telephone 020 8224 6122 or

to benefit the industry and support eco-friendly

visit: WWW.WC-EC.COM

There is a reciprocal relationship between

If you would like to find out more about the

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C&M

SPECIAL REPORT

Trauma site cleaning: calling in the professionals is imperative Luke Rutterford, technical manager at Rentokil Specialist Hygiene, reports.

EMPATHY, resilience and professionalism:

Highly trained technicians

these are just some of the traits that are

When it comes to emergency trauma and

required for a job few would be willing to do.

crime scene cleaning, it is imperative the

Trauma site cleaners deal with the immediate

service provided is rapid, discreet and

aftermath of an accident or crime. These

comprehensive. Strict guidelines and

professionals work in highly sensitive and

legislation surround the cleaning of crime and

often hazardous situations - from a suicide or

trauma scenes. This is due to the possible

a car accident, to the scene of a murder. While

presence of hazardous bodily fluids which can

no specific qualification is required to join the

pose a health risk. Viruses such as Hepatitis

industry, a high level of training is provided to

B, Hepatitis C and HIV are all transferred via

ensure workers in this space can safely handle

bodily fluid so the thorough treatment of

the unique challenges of different potential

contaminated areas is essential.

A specialist operation requires

scenarios, and manage the emotional toll a role like this could place on them.

Luke Rutterford

It is often assumed that the emergency

technicians to receive training in the best cleaning practices and processes.

services will organise the clean-up operation

returned to its original state. In this worst-case

On training courses our technicians are

in the event of an incident. However, it is

scenario, knowing that a professional cleaning

taught practical skills which are crucial

typically the responsibility of the property

service is on hand to help can provide some

in ensuring the safe cleaning of a trauma

or land owner to ensure the affected area is

small comfort.

site, as well as protecting the health of

32 SEPTEMBER 2018

WWW.CLEANINGMAG.COM

SPECIAL REPORT

C&M

the technicians themselves with personal

effective processes such as ultra-low volume

priorities whilst any passers-by or witnesses

protective equipment (PPE). Almost as

(ULV) fogging. ULV fogging produces micro-

will understandably have other concerns.

important though, is the ability of our

droplets of disinfectant and biocides that

However, with potentially bio-hazardous

technicians to handle the often incredibly

float in the air for around 10 minutes after

waste exposed, managing the scene and

difficult emotional implications of these

application. Dispersing these micro-droplets

mitigating the risk of further fallout is crucial in

traumatic situations. Rentokil Specialist

into the air means the applied solution is

preventing a bad situation from getting worse.

Hygiene offers training that not only covers

able to reach areas that might not otherwise

the cleaning process but also equips our

be covered by conventional methods. Using

service guarantees that technicians will be

colleagues to deal with the general public,

these kinds of advanced decontamination

able to provide a 24-7 expert disinfection

trauma victims and the emergency services.

techniques ensures that the affected

service that will ensure the area is safe, free

A high level of emotional intelligence is

area can be safely disinfected. Studies

from infection and that hazardous materials

required to deal with members of the public

have shown that application by aerosol

are disposed of rapidly. Specialist technicians

in traumatic situations.

significantly reduces the number of viable

operate on an emergency call out rota and

We also have a deep understanding of

infectious pathogens by treating surfaces

are able to travel to a site anywhere in the UK

the challenges that cleaning technicians

and reducing the number of pathogens in

very quickly.

may face while working on the frontline of

the air.

our business, offering counselling 24-7 and support to colleagues.

This type of fogging service can also include

Rentokil Specialist Hygiene’s Restore24

Final words

CleanScent technology which ensures that the

It is the responsibility of the property owner

area smells clean as well. There are a range of

to make sure that the affected area is safe for

Tools for the job

fragrances on offer, including cherry blossom

staff and the public. This requires confidence

Aside from PPE, specialist equipment is

and citrus scents.

in those who are taking on the task. Our first-rate technicians are equipped to deal

required in order to manage the risk of infection and return the environment to a

A unique service

with the complexities of any situation and

safe and clean area as quickly as possible.

In the wake of a traumatic situation, it’s

are committed to ensuring the safety of any

Technicians need access to the best

unlikely that one’s first thought is how to

environment they step into.

technology for the job, including highly

clean up. Emergency services have lifesaving

WWW.RENTOKIL-HYGIENE.CO.UK

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• Protects • Protects • Protects people people with people with allergies with allergies or allergies sensitive or sensitive or sensitive 0 0 0 skin skin fromfrom skin the from harsh the harsh the effects harsh effects ofeffects chemicals of chemicals of chemicals 0 0 00 0 0 • • Kills • Kills 99.9% • Kills 99.9% of 99.9% germs of germs of – including germs – including – including E.coli, E.coli,E.coli, • Salmonella, Salmonella, Salmonella, Listeria Listeria –Listeria without – without –chemicals without chemicals chemicals * * * • • Improves • Improves • Improves health health & health safety & safety (SDS & safety (SDS 0-0-0) (SDS 0-0-0) 0-0-0) • SDS Rating SDS Rating =SDS 0-0-0 Rating = 0-0-0= 0-0-0 • Promotes • Promotes • Promotes a healthier a healthier a healthier working working environment working environment environment • • Harmless • Harmless • Harmless to eyes to eyes ortoskin eyes or skin if or accidentally if skin accidentally if accidentally splashed splashed splashed

All-Purpose • All-Purpose • All-Purpose Cleaners Cleaners Cleaners Stainless • Stainless • Stainless SteelSteel Cleaners Steel Cleaners Cleaners Glass • Glass Cleaners • Glass Cleaners Cleaners Neutral • Neutral • Cleaners Neutral Cleaners Cleaners Deodorizers • Deodorizers • Deodorizers

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• Drastically • Drastically • Drastically reduces reduces reduces inventory inventory inventory of multiple of multiple of multiple chemicals chemicals chemicals cleaners, cleaners, cleaners, sanitizers, sanitizers, sanitizers, and and deodorizers deodorizers and deodorizers • All-in-one • All-in-one • All-in-one

21:59

SEPTEMBER 2018 33 APPLICATIONS APPLICATIONS APPLICATIONS • Appliances • Appliances • Appliances • Cutting • Cutting • Boards Cutting Boards Boards

C&M

PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL

Continued from Page 28 Going one step further in the constant quest

is silent in operation meaning it can be used in

and OspreyDeepclean has always firmly

populated areas with minimal disruption.

advocated that it is the ideal modern tool

Battery technology for removing chewing

for old fashioned deep cleaning practises.

for innovative technology brought about the

gum could be just the tip of the iceberg for

Discarded gum and graffiti are probably

introduction of the world’s first battery powered

the cleaning industry. It has the potential to

always going to be an anti-social issue yet we

dry steam unit - the GB1 busts gum one deposit

re-write the cleaning rules and completely

can be confident that with the evolution of

at a time and operates for as little as £2.50 per

change the current state of the cleaning

innovative technology such as the GB1 we can

hour. Acting on the demands of the industry, the

industry. Simplistic controls, cordless and

keep instilling the positive ‘see it clean, keep

next logical step was cable free and generator

virtually silent, battery powered steam units

it clean’ attitude to minimise the impact it has

free steam production. The GB1 operates for up

could be coming to a street near you! Dry

on our world.

to five hours on a single battery charge and it

steam really can be used to clean anything

WWW.OSPREYDC.COM

Getting to grips with graffiti TASKI Sprint Spitfire from Diversey is a

Taski Sprint Spitfire is supplied ready to

and ceramics where strong

powerful, ready-to-use heavy duty cleaner that

use in 750ml spray bottles. It is easy to apply,

chemicals, abrasive materials

is suitable for removing graffiti and other stains

does not require rinsing except on stainless

or scouring powders could

from most alkaline resistant hard surfaces.

steel surfaces, and dries quickly without

cause damage. Potential

Its powerful formulation is based on a mix

leaving streaks or traces. The formulation is

applications include

of detergents and solvents that quickly and

freshly fragranced to create a pleasant odour

removal of minor graffiti

efficiently removes mineral and vegetable oils. It

which means it is suitable for public areas and

on buses and trains,

is also particularly efficient for removing stains

enclosed spaces.

clearing accidental

such as ink, marker, pencil, lipstick, black heel

When graffiti is present on sensitive surfaces

permanent marker from

marks, smoke films, greasy food, and other

the Taski Wipeout Sponge from Diversey offers

whiteboards, and cleaning

tenacious marks.

a chemical free cleaning option. This spot

stubborn spots from ceramic cooker hobs. No

For light soiling Taski Sprint Spitfire is

cleaning pad removes stains from surfaces

sprays or cleaners are necessary because the

sprayed onto a cloth or sponge and applied

using water alone. The specially designed

pad is rinsed under a tap, squeezed to remove

to the stained surface. It can be left for a short

white polymeric foam cleaning pad is soft,

excess moisture and then rubbed gently over

while and agitated if required before the

gentle and flexible which means it can be used

the mark to remove the stain. Rinsing with

affected area is simply wiped clean. For tougher

on many surfaces safely without the risk of

clean water regenerates the pad which can be

stains the product is sprayed directly onto the

scouring or scratching.

used again and again until the white foam has

stained area, scrubbed to speed up the cleaning process and allowed to act before wiping clean.

Taski Wipeout Sponge is especially suitable for cleaning surfaces such as plastics

worn away. It can then be disposed of safely.

WWW.DIVERSEY.COM

Dealing with a sticky situation COUNCILS spend £60 million a year removing

is working, allowing you to operate efficiently

trodden-in gum from streets, according to the

for 24 hours. For ease of use the system

Local Government Association (LGA) - and more

has been ergonomically designed with a

than 95% of the UK’s main shopping streets are

comfortable back rest and a portable handle

gum-stained, according to Keep Britain Tidy.

along with centralised controls positioned at

The new Gum Ranger Freestyle from Spinaclean provides an answer to this

your fingertips.

With one operative, the system removes

worldwide problem. With a range of unique

sticky residue in just six seconds from any

built-in features this compact system is

surface including block paving, flagstones,

designed to save both time and money, with

concrete, tarmac, and even carpets and

Spinaclean claiming that the system is the most

matting. Attached to the main system is a

energy efficient and portable gum removal

strong and lightweight carbon fibre lance

product on the market.

and small brush which releases a heated

Available in either a battery or gas powered

biodegradable solution dissolving the gum to

version, the smart battery works on a rotation

be simply brushed away.

system, charging one battery whilst the other

WWW.SPINACLEAN.COM

34 SEPTEMBER 2018

WWW.CLEANINGMAG.COM

SPECIAL REPORT

How to choose the perfect ladder in three steps Although rare, fall from height accidents usually happen when someone is working up a ladder.

Simone Harrer, product manager, Zarges, reports.

WORKING within the cleaning and

concerns both the design and material.

maintenance sectors usually means

Ladders used in cleaning need to be

that not only are workers trying to

built to withstand products containing

reach high places, but they are often

harsh and corrosive chemicals, and be

trying to do this on slippery surfaces.

durable so that they can be transported

Therefore companies need to take

from one job to the next. If a ladder

extra precautions in terms of having

is made of the correct material, any

the right equipment to ensure a safe

spillages won’t affect its functionality.

working environment.

Ladders should be made of a durable

But when faced with such a broad range of ladders to choose from, understanding

C&M

GO GREEN

yet lightweight metal that is rust resistant, such as aluminium.

which ladder is best for which type of job is a tricky task. To help those looking to find

Pay attention to stability and slip

the right ladder, we have put together three

resistance

key points to consider:

When working in the cleaning and maintenance sector, there are many

Assess the purpose and duration

factors which can compromise the

of use

slip resistance of a ladder. Substances

In an industrial capacity, effective safety

such as machine oil, water or

management requires an individual

other material can quickly lead to

risk assessment to take into account

dangerous and slippery conditions.

various factors before carrying out a

This is especially true when working

task involving ladders. These factors

on a recently cleaned floor, as many

include questions regarding the purpose

cleaning products leave a soapy

of use and duration of the activity. It

residue which can lead to a slippery

is important to be aware of the latest

surface. Designed especially for these

standard from the European Committee

scenarios, the Zarges’ R13 stepladder

for Standardisation. The new EN 131-1

has top of the range anti-slip material

and 2 standards, introduced in January

whilst being made of light and sturdy

2018, have been created with the

aluminium. The anti-slip design on

intention of reducing ladder-related

the stepladder’s treads and platforms

incidents. Under EN 131-1 and 2, all

benefits cleaners working in slippery

leaning ladders that are three metres or

or wet conditions.

longer must be equipped with a stabiliser bar at the base to ensure stability.

Ease of setting-up and dismantling

In summary, it is important to first identify the challenges that workers face on a day-to-day basis, then

should also be considered, alongside

source the most suitable ladder to

looking for a low weight and

tackle those challenges. Regulations

transportable solution.

should also be kept in mind, such

Citra Clean Concentrate & Citra Clean Ready-to Use (Orange Squirt), created from the natural solvents present in the peel of citrus fruits.

Our most versatile, powerful and effective pH neutral cleaner & degreaser.

Water based, biodegradable & quick splitting natural technology, for all your janitorial and industrial applications.

Go Green... Go Orange T: +44 (0) 1444 244 000 E: sales@bio-productions.com W: www.bio-productions.com

as EN 131-1 and 2, which has set a Test the durability

benchmark for ladder safety in the

A quality ladder is characterised most

workplace.

importantly by its durability. This

WWW.ZARGES.COM

WWW.CLEANINGMAG.COM

SEPTEMBER 2018 35

C&M

PRODUCT NEWS

Aero Backpack ‘prioritises comfort and flexibility’

DIVERSEY has introduced a new addition to its successful Aero range.

The Taski Aero Backpack vacuum cleaner can be comfortably carried as a portable electric version, but is also available as a battery version for greater agility.

The Taski Aero BP is a unique 3-in-1 solution that can be used as a backpack vacuum, tub vacuum and even a blower. The backpack vacuum is ideal for cleaning in areas that are difficult to access with a conventional vacuum cleaner. The battery model is ideal for building circulation areas, or anywhere the presence of the public makes safety a priority.

“Our customers asked us to develop a backpack vacuum cleaner that offers maximum comfort for their users and still delivers excellent results,” said Diversey’s Lawrence Osborne. “The small motor size and the lightness - as well as the low noise levels - provide the users with great flexibility and comfort. Within a few seconds you can even convert the vacuum backpack into a low profile, super-compact battery tub vac. Both versions can also be transformed into a blower, which clients in hospitality and building owners alike will fully appreciate when dealing with seasonal or inclement weather. It is a great example of Taski delivering more value for its customers.”

WWW.TASKI-AERO.COM

BRIGHTWELL Dispensers is now offering a new Twin Micro Jumbo toilet roll dispenser as part of its growing Modular range of jumbo toilet roll dispensers. The new Twin Micro Jumbo toilet roll dispenser has a secure lock and an easy-to-use sliding mechanism, ensuring that the second toilet roll will only be used once the first roll has been used up. Changing from one toilet roll to the other is very easily done by moving the slider over once the first toilet roll is finished.

Twin Micro Jumbo toilet roll dispenser

WWW.BRIGHTWELL.CO.UK

A successful facilities services manager has set up a software company

Health and safety software for FM market

that helps FM businesses comply with health and safety law. Having spent 20 years in the FM sector, Tim Chadwick has recently utilised his extensive skillset to develop CRAMS, a software application that helps FM users create real-time risk assessments with integrated competency training.

Tim Chadwick said: “Managing health and safety effectively is always challenging, particularly with the vast numbers of employees in the FM sector and the constant need for induction and competency

training for new starters. CRAMS allows employees’ competencies to be

Tim Chadwick.

evaluated immediately, based on the risk assessment which has been specifically applied to the job position. The employee is then automatically enrolled on the relevant eLearning course where the competency deficiency has been identified. More specifically it can be utilised in the hard and soft services areas, with hard services holding the highest potential for serious injury due to the types of work that the employees are involved in.”

WWW.CRAMS.ONLINE/CRAMS-FACILITIES-MANAGEMENT/

36 SEPTEMBER 2018

WWW.CLEANINGMAG.COM

PRODUCT NEWS

C&M

FACILITY managers can achieve a 20% reduction in cleaning hours by ‘connecting’ their buildings with Tork EasyCube, according to new research.

Cutting cleaning time ‘by a fifth’

And they can reduce the number of cleaning rounds in their buildings by almost a quarter while also improving cleaning quality. These are among the new findings detailed in an Essity white paper entitled: ‘How data-driven cleaning transforms the cleaning industry’.

“Access to real-time data is a paradigm shift in the cleaning industry - one that makes it possible to work in completely new and smarter ways,” said Anna Königson Koopmans,

EDITOR

Neil Nixon neilnixon@quartzltd.com 07957 71316 SALES DIRECTOR

Vanessa Van Santen-Smith Vanessavss@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER

value. Studies we have carried out at customers’ premises highlight the measurable impact of

Michelle Andrews michelleandrews@quartzltd.com 01737 855086

Tork EasyCube which shows double-digit effects on factors such as operational efficiency and

PRODUCTION MANAGER

European marketing manager for Tork Solutions. “Our new white paper allows us to prove its

Carol Baird carolbaird@quartzltd.com 01923 437619

quality of cleaning.”

To download the full report visit: WWW.TORK.CO.UK/TECINTERCLEAN

MANAGING DIRECTOR

Steve Diprose CHRISTEYNS Food Hygiene has partnered with H&M Disinfection

Partnership launches CIP solution

Systems to launch a new, bespoke containerised CIP system for optimising cleaning equipment in the food and dairy industry.

Container In Place is a bespoke, containerised Cleaning in Place (CIP) system which comes fully loaded and selfcontained, ready to be connected directly to existing

CEO

Paul Michael PAID SUBSCRIPTIONS & CIRCULATION ENQUIRIES

Elizabeth Barford subscriptions@quartzltd.com 01737 855028

pipework, tanks and associated equipment, providing an immediate and cost-effective upgrade to cleaning requirements.

This new Container in Place system is completely self-contained

with its own heating system and as it only requires a water and power source it can be flexibly situated. The system also provides full PLC control, CIP printed reports and remote access. The full system fits inside a standard 20 foot shipping container and can be built to order in around three months.

PUBLISHED BY

WWW.CHRISTEYNSFOODHYGIENE.CO.UK

Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com

HONEYWELL has published a free technical guide to the key regulations and standards that health and safety professionals need to comply with to ensure that workers’ hands are protected. ‘Key regulations and standards to look out for when the hands need protection’ pays special attention to recent and forthcoming regulatory changes to glove standards, particularly those related to chemical protective gloves.

Comprehensive guide to hand protection

Annual Subscriptions 12 copies per year (10 print & 12 digital) UK: 1 yr £125; 2 yrs: £224 Rest of the world: 1 yr: £174; 2 yrs: £310

The guide examines the specific standards applying to gloves that are tested to protect the hands in various applications.

Special attention is paid to the most recent changes to EN 374, the most important standard governing chemical protective gloves, including the way in which gloves are categorised according to their ability to protect against specific chemicals. The guide also explains important standards for gloves, such as those relating to working in extreme heat and cold, protection against ionising radiation and anti-static gloves.

To download a free copy of the guide, go to: HTTPS://HWLL.CO/GLOVEREGULATIONS

WWW.CLEANINGMAG.COM

ISSN: 1473 723X © Quartz Business Media, 2018 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.

Printed by Pensord Press Ltd, Cardiff, UK

SEPTEMBER 2018 37

DON’T MISS THE UK’S LARGEST CLEANING & HYGIENE EVENT

CONTACT US TO BOOK YOUR STAND Organised by

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In partnership with British Cleaning Council

The Voice of the Cleaning Industry

Reserve your stand now for the best rates and

event in the UK and attracts many exhibitors

THE EVENT BRINGING TOGETHER 10,000

and visitors from overseas. With over 10,000

• Contract cleaners

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• Facilities managers

best location at THE CLEANING SHOW 2019.

This popular exhibition is the largest cleaning

biennial industry gathering, this is an opportunity to launch new products, meet a wide range of buyers face-to-face, build your prospect databases and generate media exposure.

CONTACT US TO FIND OUT MORE… Vanessa Van Santen-Smith Sales Director T: +44 (0)1737 855 041 E: vanessavss@quartzltd.com

WWW.CLEANINGSHOW.CO.UK/LONDON

• Healthcare estate managers • Hospitality, leisure and retail managers • Public service providers • Local government • Product and service providers

@TheCleaningShow

CleaningShow

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to advertise call 01737 855086 HYGIENE SUPPLIES

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| +44 (0)1732 832888 | businessteam@templa.com | www.templacms.co.uk

GUM REMOVAL

GUM & GRAFFITI REMOVAL

 SELF CONTAINED  MOBILE  VAN OR TRAILER Trafalgar Cleaning Equipment

01403 273 444 SOFTWARE / TECHNOLOGY

Products & Services Directory DON’T MISS THE UK’S LARGEST CLEANING & HYGIENE EVENT THE

CLEANING SHOW 2019 19 –21 MARCH • EXCEL • LONDON Organised by

Supported by

In partnership with British Cleaning Council

The Voice of the Cleaning Industry

WWW.CLEANINGSHOW.CO.UK

To reach your potential customers advertise in C&M’s new Products and Services Directory.

Contact us today to discuss your requirements: Contact: Michelle Andrews on Tel: 01737 855086 Email: michelleandrews@quartzltd.com

THE RESULTS ARE CLEAR. See your business in a different light.

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Find out how the WVP 10 can help your business at www.karcher.co.uk/clear-results