Cleaning & Maintenance - January 2022

The Official Partner of the Cleaning Show

JANUARY 2022

PLUS: • Industry news • People • Contracts • Products

Floorcare More than at any other time of year, winter demands more stringent cleaning regimes in commercial spaces. This particularly applies to carpeting and hard floor care. This feature looks at some of the machines and processes that can be employed to keep floors presentable, safe, hygienic, and free from odours.

>>> page 18

Sweepers Keen to lower carbon footprints and reduce pollution levels, local authorities and other large organisations are increasingly looking for greener options for their sweeper fleets. This feature looks at some of the options

>>> page 26

Duty of care OUTCO offers some advice to businesses to assist in effective winter planning.

>>> page 16

WWW.CLEANINGMAG.COM

DON’T MISS THE REGION’S LARGEST CLEANING & HYGIENE EVENT

SHOW 2022

6-7 APRIL MANCHESTER CENTRAL

The Manchester Cleaning Show is firmly established as the event for procurement officers in the North-West to source cleaning equipment and services for healthcare, education, hospitality, entertainment, manufacturing, government and care home facilities.

2-Day Exhibition

Enjoy two days of product sourcing, demonstrations, education and networking.

BCC Seminars

WHO ATTENDS

Networking Events

2-Day Conference

2,500 professionals responsible for cleaning, hygiene or facilities management, including contract cleaning companies and facility managers from educational establishments, large office premises, hospitals, industrial and manufacturing sites, leisure and entertainment centres, hotels, government buildings, residential and nursing homes, retail centres and transport providers.

Organised by

www.cleaningshow.co.uk/manchester

Official Media Partner

EDITOR’S LETTER C&M

Actions speak louder than words

The pandemic has undoubtedly raised the profile of the cleaning sector in a number of ways – all positive. Not least of these was the tremendous achievement by Paul Thrupp, Jim Melvin and others within the British Cleaning Council and wider industry in establishing an All-Party Parliamentary Group for the Cleaning and Hygiene Industry. Some months on, and the BCC is now calling on the APPG for action.

The BCC is concerned that there has been a lapse in the actions required to achieve several key aims initially agreed with members of the APPG - which have now become even more vital due to the serious challenges the sector is facing.

The APPG needs to back and fully support the BCC’s call for government help in the face of the severe staff shortages which have hit the sector and threaten the nation’s recovery from Coronavirus. Many companies are struggling to recruit staff and a recent BCC survey found an unsustainable number of vacancies across the sector with some firms reporting an increase in vacancies of over 260% in the previous six months.

When the APPG was inaugurated in February 2021 its immediate priorities were agreed as: to conduct a short inquiry to highlight the essential nature of the work undertaken by cleaning and hygiene operatives; to work with the cleaning industry Trailblazer group, the Institute for Apprenticeships and Technical Education, and departmental ministers and their officials to encourage the development of occupational standards and the introduction of Level 2 apprenticeships in cleaning science; to promote the importance of the cleaning and hygiene sector to restore confidence to return to public places, including workplaces; and to promote the adoption of the real Living Wage.

Whilst it is acknowledged that progress has been made in setting up an accredited industry-wide training programme and apprenticeship for the sector, these actions have been completed by an industry Trailblazer group sponsored by the BCC – not the APPG.

BCC chairman, Jim Melvin, said: “We need the APPG to help us make progress in a number of areas which are now becoming extremely urgent because of the huge scale of the issues the industry faces. We are concerned that the actions required are taking longer than anticipated at a time when we believe there is a disconnect with government as to the scale of the priorities.

As the industry will confirm, we desperately need help to address the major staff shortages affecting sector firms. People need to understand that this is an issue that threatens the public’s health and well-being. We cannot assist in protecting people from coronavirus if we don’t have the staff to keep buildings and facilities clean…Cleaning and hygiene operatives still do not have key worker status despite their vital role in the fight against the virus. Recognition is long overdue and, in that regard, it is understandably very frustrating. The APPG was formed to assist with all these important issues and we need that assistance now!”

The cleaning sector has come such a long way during the pandemic, but now needs the government support that the formation of the APPG suggested would be coming its way.

Good intentions are not enough – our politicians need to be reminded that actions speak louder than words!

Looking ahead to 2022, the team at C&M and the Cleaning Show look forward to bringing everyone together again for the Manchester Cleaning Show on 6 and 7 April 2022. Registration is free of charge – please visit: www.cleaningshow.co.uk/manchester.

I wish you a clean, tidy and healthy month (and year) ahead.

Neil Nixon, Editor Cleaning & Maintenance Magazine

@cleaningmag

WWW.CLEANINGMAG.COM

Cleaning&Maintenance

JANUARY 2022 3

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CONTENTS C&M

18 Feature: Floorcare.

More than at any other time of year, winter demands more stringent cleaning regimes in commercial spaces.

This particularly applies to carpeting and hard floor care.

This feature looks at some of the machines and processes that can be employed to keep floors presentable, safe, hygienic, and free from odours.

JANUARY 2022

06 11 12 26 28 30

Industry News.

In the news this month… ABM pledges unspent levy funds to create new apprenticeships, WCEC presents Eric Hill Memorial Award 2021, Commercial laundries plan Sustainability Pact, Genesis Biosciences sweeps the board at Cardiff Business Awards.

People.

Personnel news and new appointments from across the cleaning and FM sectors.

Contracts.

We take a look at all the latest contracts awarded across the industry.

Feature: Sweepers.

Keen to lower carbon footprints and reduce pollution levels, local authorities and other large organisations are increasingly looking for greener options for their sweeper fleets.

This feature looks at some of the options.

16

Special Report: A chilling reminder of your duty of care this winter.

Brendan Aherne, managing director of winter services at OUTCO, offers some advice to businesses to assist in effective winter planning.

Special Report: Kindred to champion social value in educational cleaning.

Kindred is a radical refresh of a trusted name in UK educational cleaning. Neil Nixon reports.

New Products.

An overview of some of the new products available on the market this month.

03 Editor’s Comment

13 BICSc Comment

A look at the cleaning sector this month.

Public health!

Stan Atkins, CEO of BICSc, reports.

WWW.CLEANINGMAG.COM

14 BCC Comment Cleaning staff shortages could threaten the UK’s fight against COVID-19. Jim Melvin, BCC chairman, reports.

15 A job worth doing – a contractor’s blog.

Lee Andrews reports.

JANUARY 2022 5

C&M

INDUSTRY NEWS

ABM pledges unspent levy funds to create new apprenticeships ABM has pledged £192,000 to enable small

homelessness. The two-year partnership

and medium sized businesses and social

will see the creation of level two to four

enterprises to reskill low paid Londoners.

apprenticeships which will build skills where

Partnering with the London Progression

there is a skills shortage.

Chris Townsend, ABM’s senior HR

Collaboration, the contribution will create apprenticeships which not only

director, said: “COVID-19 disrupted many

allow individuals to secure better-quality,

things, including our ability to spend our

higher-paying work, but also give London’s

Apprenticeship Levy funds to their fullest

businesses the skills they need to thrive.

extent. Working with the London Progression Collaboration ensures that that money is

ABM’s investment, a portion of the company’s Apprenticeship Levy fund which

used effectively. We’re delighted to be moving

went unspent due to COVID-19, will be directed

forward with this partnership which will

to businesses in the FM, aviation and charity

under-represented groups such as NEETs (those

ultimately benefit our industry by creating more

sectors. Within those sectors, the London

Not in Education, Employment, or Training),

diversity and improving skills.”

Progression Collaboration will be targeting

women in engineering and those experiencing

WWW.ABM.CO.UK

WCEC presents Eric Hill Memorial Award 2021 THE Worshipful Company of Environmental

principles and cleaning supervision City

Cleaners has presented the Eric Hill Memorial

& Guilds courses that seek to improve

Award 2021 for outstanding cleaning training

standards within the cleaning industry.

providers to South Thames Colleges Group. The

Gary Fage, Master of the WCEC, said: “Now,

award was presented for the highest number of

when professional development and quality are

successful candidates in City & Guilds exams for

at the forefront of the cleaning industry more

cleaning and hygiene studies.

than ever before, we are delighted to present

The Eric Hill Memorial Award, named

the Eric Hill Memorial Award to South Thames

after the WCEC’s founder, is made annually,

Colleges Group for its contribution to excellence

and has been presented since 1992. It is

in cleaning. The high standard of its training has

conferred to outstanding training providers

resulted in an impressive success rate among

in association with the City & Guilds Institute.

its City & Guilds candidates. Their contribution

The award is given nationally for outstanding

can only further enhance the cleaning industry’s

performance in a variety of cleaning science,

performance going forward.”

WWW.WC-EC.COM

Commercial laundries plan Sustainability Pact THE Textile Services Association (TSA) is

life textiles recycling project, which will save

its processes and operations in a more

putting together a Sustainability Pact that’s

millions of tonnes of textiles from landfill, or

sustainable way,” said Skariah. “We have

designed to support commercial laundries in

looking into simple measures, such as using low

seen water usage slashed, from 20 litres a kilo

their drive to deliver a more sustainable future.

energy light bulbs.

down to 2 litres, and energy usage halved.

The Pact will also support the hospitality industry’s net zero carbon objectives but, as Shyju Skariah, technical services manager at

“The laundry industry has already come a long way in optimising and fine-tuning

But we want to go much further. Nothing is off agenda with this steering group.”

The Steering Group’s first task is to set

the TSA, said: “We just don’t want to focus on

up the initial Sustainability Pact, which

net zero carbon. We also need to be tackling

the laundry industry will sign up to. “We’ll

water quality, reducing waste - this is so much

run training workshops with experts so

more than a simple net zero tag.’’

TSA members really understand what net

The TSA has set up a Sustainability Steering

zero means and how it can be achieved,”

Group made up of representatives from laundry

continued Skariah. “We’ll create tools for

operators, machinery and textiles manufacturers,

individual companies to track progress.

and end-users, including representation from

Each company will set their own roadmap,

UK Hospitality. The objective for the group is

enabling the TSA to compile an

to ensure that an holistic approach is taken,

industrywide pathway.”

whether it is considering the complex end of

WWW.TSA-UK.ORG

6 JANUARY 2022

WWW.CLEANINGMAG.COM

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C&M

INDUSTRY NEWS

Genesis Biosciences sweeps the board at Cardiff Business Awards

Cleaning industry should adapt to combat staffing shortages EMPLOYERS in the cleaning sector need to adapt to a rapidly changing workforce if they are to win the ‘frantic’ battle for workers. redwigwam, the flexible worker company, says that only by adopting new approaches can businesses expect to overcome staffing shortages that are at a ‘critical juncture’.

In order to assist employers, redwigwam has produced a white paper entitled ‘Surviving staffing shortages: how businesses can overcome the perfect storm generated by Brexit and the COVID pandemic’.

GENESIS Biosciences is celebrating after

Biosciences, said: “We are delighted to have

triumphing at this year’s Cardiff Business

won three awards at this year’s Cardiff Business

Awards, winning two award categories as well

Awards, particularly the Cardiff Business of

as the coveted Cardiff Business of the Year.

the Year title. It is great to have our continued

The company, which ferments Bacillus

innovation and environmental approach

bacteria, creates natural microbial and

recognised, as well as our commitment to

antimicrobial products for a range of

growth. This recognition is well deserved by our

industries, secured Green Business of the Year,

dedicated team in Cardiff who have worked so

Technology Business of the Year alongside the

diligently throughout the COVID pandemic and

Cardiff Business of the Year award.

we are really pleased to receive the honour.”

Conrad Mielcuszny, CEO at Genesis

WWW.GENESISBIOSCIENCES.CO.UK

Lorna Davidson.

Lorna Davidson, redwigwam’s CEO, said: “While businesses adapt to a new normal as we exit the pandemic, it’s clear staff shortages

Christeyns Food Hygiene wins at SOFHT Awards 2021

are at a critical juncture and the UK job market faces one of its biggest challenges. With 1.9 million open positions, and a loss of potential job seekers due to Brexit, employers are finding it extremely difficult to fill positions

CHRISTEYNS Food Hygiene has won the

without added incentives. Moving ahead, the

Company of the Year award at the Society of

recruitment process requires several potential

Food & Hygiene Technology (SOFHT) Awards,

changes in how recruiters conduct business

held towards the end of last year. The SOFHT

and attract candidates. We know from our work

Awards, now in their 18th year, recognise and

in the cleaning sector the effect of the double

celebrate excellence within the food industry

whammy of Brexit and the COVID pandemic

and its associated industries.

has had on employers. The last 18 months have been anything but predictable in the

Chris Bayliss, national sales manager at Christeyns, said: “Christeyns Food Hygiene

world of staffing. As we enter a new era of work,

is delighted to have been named SOFHT

the ability to hire and maintain qualified staff

Company of the Year 2021. This recognition of

has never been more frantic. Companies are

our customer support, service and excellence is

having to rethink their own culture, policies and

a testament to the whole team from production,

expectations, while workers are reconsidering

administration, technical, engineering, and,

their workload and are seeking a happy

of course, sales. Our reputation for both

medium that builds a work-life balance they

innovation and customer support has grown

never had before.”

exponentially over the 30 years or so that

According to the white paper, sectors under

we have been supplying hygiene support

the most severe strain are cleaning along with retail, hospitality, transport and warehousing,

products and services and many of our original customers remain with us.”

WWW.CHRISTEYNSFOODHYGIENE.CO.UK 8 JANUARY 2022

Chris Bayliss, national sales manager CFH, with the SOFHT award at The Brewery in London.

and food production and manufacturing.

WWW.REDWIGWAM.COM WWW.CLEANINGMAG.COM

INDUSTRY NEWS

C&M

Franchisee wins top business award

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ANDREW Moore, franchisee

important, and that’s why I made

of cleaning services business,

the decision to embark on a

Rainbow International, has taken

franchising journey. I took the

home the ‘lifestyle’ award at

plunge and haven’t regretted it

the bfa HSBC British Franchise

since. I’ve been able to be my

Awards 2021.

own boss and steer a team of

2021 marks the 32nd year of

fantastic employees whilst also

this leading bfa hsbc franchising

having time to spend with family

award, a flagship event for

and friends and ensuring my staff

the UK franchising industry. It

have a much better grip on their

took place on 30 November at

own work-life balance too. Despite

The Vox in Birmingham, where

the challenges of the past year, it’s

the UK’s best franchisors and

been fantastic to see the business

franchisees were celebrated.

grow and all our hard work pay

The ‘lifestyle’ category celebrates franchisees who may have bought into franchising to

off. To be recognised for all those efforts is an amazing feeling.”

Pip Wilkins, CEO of the

get a better work-life balance or

British Franchise Association,

be their own boss while having a

said: “Striking a good work-life

determination to stand out from

balance is something that is really

the crowd. Andrew Moore battled

important. However, when faced

it out against a record number

with the ongoing pressures of a

of entries to secure the accolade

nation in the grips of a pandemic,

for his dedication to creating a

it can be easy to lose sight of that.

nurturing and balanced work

Andrew is a shining example of

environment. This included a

how franchising can help business

commitment to hosting daily team

owners regain control of their

huddles so he could check in with

lives while still delivering excellent

employees’ mental wellbeing.

results. Andrew makes sure to

Andrew Moore said: “If any of

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provide a nurturing environment

us have learned anything within

for his team and that is important

the last year it’s that having a

to see.”

good work-life balance is so

WWW.THEBFA.ORG

WWW.CLEANINGMAG.COM

AFHSG5-F

JANUARY 2022 9

C&M

INDUSTRY NEWS

Essity and Sodexo co-sponsor IPS ECD educational pillar TORK, Essity’s professional hygiene brand,

Northampton, UK, in November 2021. The

IPS educational pillar designed to help

has partnered with Sodexo to sponsor

aim of the day was to build on healthcare

healthcare practitioners to develop expertise

a programme on environment, cleaning

professionals’ infection prevention

and create safer environments,” said Sodexo’s

and decontamination (ECD) to promote

knowledge and ensure safer outcomes. The

healthcare director of strategy, Simon

infection prevention protocols. Hosted by

capacity event was attended by healthcare

Lilley. “We were delighted to join Essity in

the Infection Prevention Society, the first

practitioners of varying levels of experience,

sponsoring this pivotal event and in doing

conference in the programme featured talks

as well as AHCP members and public

so, helping to create a network in which the

and sessions led by industry experts.

interest professionals.

infection control message could be spread more widely.”

About 150 delegates signed up for

“The environment, cleaning and

the inaugural event, which was held in

decontamination conference is a new

WWW.TORK.CO.UK

site operates seven days a week, with multiple

solar investment will enable Hillbrush to make

significant strides in using more sustainable

shifts, while the company’s visitor centre at Visit

significant reductions in energy consumption as

components in our traditional brushes and we

Hillbrush is open five days a week, together

well as cost savings over time.

are delighted now to be extending our solar

Hillbrush invests in a solar-powered future HILLBRUSH, the manufacturer of brushes and specialist cleaning tools, has extended its investment in solar power as part of the company’s commitment to making its UK production site far more energy efficient and significantly reducing its carbon footprint.

Based at Mere, Wiltshire, Hillbrush’s production

consuming more than 1276 MWh of electricity

Adrian Brewer, facilities manager at Hillbrush,

solution that ensures a more sustainable way to

per annum. Hillbrush has recently invested to

said: “Hillbrush is a forward-thinking British

generate electricity and avoids significant CO2

extend the solar panelling system comprising

company that takes its corporate social

emissions too.”

a total of 510 panels across all buildings. The

responsibility seriously. We have already made

WWW.HILLBRUSH.CO.UK

High level cleaning is moving up priority list HIGH level cleaning is becoming a new

back to a high standard. Dust in logistics and

priority as businesses reinstate maintenance

manufacturing environments, especially for food

programmes disrupted during their emergency

production, can be highly problematic, as it can

response to COVID-19. Warehousing and food

contaminate stored stock and production lines,

manufacturing firms are among those calling in

leading to quality issues. Dust also contributes to

soft FM specialist cleaning company SafeGroup

health problems such as asthma and research has

to spruce up their premises and carry out

shown viruses can be spread on dust particles.

internal dust cleaning.

So, in the current climate, reducing dust levels in

SafeGroup is responding by using advanced vacuumation poles to remove dry dust from

workplaces makes a lot of sense.”

SafeGroup is increasingly using specialist

walls and roof spaces, accelerating cleaning

carbon fibre cleaning poles that allow

programmes while maximising safety.

operatives to remove dust from overhead roof

Scott Beaumont, national business development manager at SafeGroup, said: "There has been a noticeable uplift in requests for high

structures, including ducting and pipework, while remaining on the ground.

This approach is less disruptive for the client

level cleaning work in the last month. It is a sign

because it is quick to carry out and does not

that businesses are trying the regularise their

need large equipment, like aerial platforms and

maintenance regimes and of the scale of the

aluminium towers.

effort needed to get their business environments

WWW.THESAFEGROUP.CO.UK

10 JANUARY 2022

WWW.CLEANINGMAG.COM

PEOPLE

C&M

Ecoserv makes senior management appointments ECOSERV Group has expanded its senior

sales and marketing officer, having previously

recently as group financial controller of Brightside

management team as part of its ambitious

been national sales and marketing director

Insurance. Prior to this, Dippenaar was financial

growth strategy and to support its diversification

for Servest SA. Moving forward, his primary

director at Baigrie Davies Lifesearch and Ascent

into new service areas. Dees Maharaj and

objective will be to build a robust sales team to

Insurance Brokers Corporate.

Kevin Dippenaar have joined the company as

deliver organic growth through new business

chief sales officer (CSO) and finance director

development and the cross-selling of the

said: “These latest appointments are part

respectively to support Ecoserv’s business

expanded service offering.

of our ambitious strategy to transform to a

development, operational diversification,

Dippenaar will be tasked with strengthening the

Jean-Henri Beukes, CEO of Ecoserv Group,

multi-service FM provider. I am delighted that

corporate governance, and future acquisitions.

financial structure and controls of the business

Dees and Kevin have decided to join us on

Maharaj brings over 15 years of experience

to achieve high levels of corporate governance,

our journey and welcome them to the senior

within the facilities services sector to the role

while also supporting Ecoserv’s future M&A activity

management team. They will both make a

and will become an important part of the

by ensuring effective due diligence. He has held a

huge contribution to the business and help us

Ecoserv executive board. He joins from Bidvest

number of senior roles for businesses within the

achieve our growth targets.”

Prestige in South Africa, where he was the chief

financial services and insurance sectors, most

WWW.ECOSERV.GROUP

ISSA celebrates 2021 achievement award honourees DURING the recent ISSA Show North America

presented to Pierre Goudreault, president of

2021 in Las Vegas the ISSA announced its

Sani-Marc Group in Quebec, Canada.

2021 achievement award honourees. The

•T he Manufacturer Representatives’

leaders who make positive contributions to their organisations and the industry.

• Valérie Gagné-Cyr, marketing advisor

achievement awards and their recipients are:

Distinguished Service Award, was

at Cascades PRO, was honoured for her

• The Jack D. Ramaley Industry Distinguished

awarded to Pat Cassidy, director of sales

commitment to educating wholesalers and

at Tolco Corp.

distributors about safe and sustainable

Service Award, reserved for individuals with at least 10 years of outstanding service to the professional cleaning industry, was

• The ISSA NextGen Rising Star Award in honour of Jimmy Core acknowledges emerging

cleaning solutions, and much more.

WWW.ISSA.COM

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WWW.CLEANINGMAG.COM

JANUARY 2022 11

C&M CONTRACTS

Three-year total FM contract with Jungheinrich SALISBURY Group has won a total FM contract

super-hub, employing over 100 people in the

FM presence in every part of the country.

for three years with the intralogistics provider,

local area.

Group managing director, Andrew Lunt,

Jungheinrich. Salisbury Group is providing

Gareth Clarke, head of safety, health,

said: "Jungheinrich is a company with a long

mobile engineering, cleaning, key holding,

environment, and quality at Jungheinrich,

history of success in the UK and Salisbury is

grounds maintenance, pest control, and other

said: "We are pleased to have chosen Salisbury

proud to have won this contract with them.

services at locations including Milton Keynes

Group as our facilities partner. We are already

In particular, our people are already working

and Sheffield.

seeing a strong cultural alignment between

hard to make Jungheinrich's facilities better

both organisations, with the Salisbury team

places to be for those who work in and visit

at Jungheinrich's brand-new building in

helping us to launch our exciting energy-

them. We look forward to building a strong

Warrington. The highly energy-efficient facility

efficient facility in Warrington."

partnership with this important client over

Salisbury is also providing total FM services

was recently launched and brings together

Salisbury has already mobilised the

the core functions of the business into one

contract, which further builds Salisbury's

the coming years."

WWW.SALISBURYGROUP.COM

Far-UVC technology to be trialled in business park A forward-looking business that was launched

air handling units to destroy COVID-19 found in

utilising the latest technologies, techniques

in spring 2020 in response to the COVID-19

exhaled microdroplets in indoor environments.

and applications to combat pathogens

pandemic has been awarded a £271,000 grant

Moore MedTech, a Yorkshire-based health

in order to tackle the pandemic and help

by Innovate UK, the UK’s innovation agency, to

technology provider, has joined forces with

organisations create safer, cleaner working

enable it to develop and manufacture products

indoor environment experts Free Running

environments in order to bring people back to

using Far-UVC light technology.

Buildings in Rotherham on a six-month trial of

shared spaces. We were aware that Far-UVC

its new 222Protect products in the busy coffee

light was likely to be a valuable tool in our

shop of the White Rose Park in Leeds. Moore

armoury and are excited that, working with

MedTech’s Far-UVC in duct sterilisation units

our partners Free Running Buildings, this grant

will be installed into existing air handling units

enables us to trial the technology in the truly

and downlights at The Hub, one of the business

testing environment of a busy hospitality hub

park’s main hospitality areas, to create a safe,

with hundreds of customers using the coffee

continually sanitised environment.

shop every day. Our thanks go to the White

222Protect is a safe Far-UVC light fixture which can be installed in overhead lighting and

The 18-month project, which was launched in

David Aspin of Munroe K(left); Samantha Moore of Moore Medtech; and Jamie Moore with a Far-UVC light fixture.

Rose Park for supporting us in this important

December, has been made possible with funding

trial and providing access to their facilities.

from Innovate UK which drives productivity and

The funding is vital to enabling us to further

economic growth by supporting businesses to

develop this innovative technology in a real-

develop and realise the potential of new ideas.

life situation in an environment which will give

Moore MedTech’s CTO, Jamie Moore, who is leading the project, said: “Our focus is on

us the opportunity for exhaustive testing.”

WWW.MOOREMEDTECH.CO.UK

£1 million cleaning contract for family firm A cleaning contractor who is paralysed from the

CE, Stourport Primary Academy, and Wilden All

chest down following a freak accident, has won

Saints, when Harry Lewis submitted the tender

a £1 million cleaning contract for the family firm

to add his former school, Baxter College in

with his old school’s multi academy trust.

Kidderminster and Stourport High School.

Harry Lewis was just 19 when he tripped over

Jenny Lewis said: “Harry has been through so

Harry Lewis with mum Jenny (right) and contract manager Krissy Hope.

a carpet strip in a doorway and broke his neck,

much and he is an amazing, inspirational person.

Chris King, trust chief executive, said: “We

but at 27 is now office manager of Worcestershire-

I’m so proud he put together this successful bid -

were delighted to award the contract to this

based Lewis Cleansing. His mum Jenny, who was a

it really is the cherry on top of the cake.”

local family-run company who know our needs and are prepared to go the extra mile. They also

cleaning operative herself, started the company in

Harry Lewis added: “I feel delighted to have

the village of Far Forest 15 years ago, and with dad

been given the chance. I really didn’t expect to

work hard to develop their cleaners, driving up

Jason also a director and younger brother Charlie

win it because we’re a small company and we

standards as well as caring for their wellbeing.

working as stores manager, the business has grown

were going up against national firms.”

I was not aware of Harry’s devastating

substantially with cleaning contacts across different sectors, including the NHS.

The three-year contact, with the potential of

accident and my heart goes out to him for the

a further two years, has enabled the company

determination he has shown in making the very

to employ an additional 20 people as well as

best of his life. He put together an outstanding

services for primary schools belonging to the

taking on the existing cleaning staff at the two

bid, all credit to him.”

Severn Academies Educational Trust, Hartlebury

secondary schools.

WWW.LEWISCLEANSING.CO.UK

The company was already providing cleaning

12 JANUARY 2022

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BICSc

C&M

Public health!

AS I start this column, I am

interest to keep disease to

water. The infrastructure the Romans created to

unsure whether I am writing

a minimum. The Romans

combat public health issues is still in use today.

about public health or

understood that bad air leads

The modern city of Rome still uses sewers built

environmental health. I think

to disease and that extended to

large enough to sail through and its public drinking

the drivers for public health

personal hygiene. Daily bathing

fountains are still fed by mountain springs.

are public comprehension

was strongly encouraged as was

- do people understand the

exercise and a free grain dole

public health because it dealt with both fresh and

consequences of their actions?

ensured that those who were

clean water supply and the disposal of sewage. We

citizens had at least some sort of

have spoken about Ancient Rome, but John Snow

- and public compliance, which cannot be taken for granted. As we are now acutely aware, infections can be spread in

nourishment on a daily basis.

Rome’s thousand or so public baths and in

So it is clear that plumbing had a major effect on

(15.03.1813-16.06.1858) conducted pioneering investigations into cholera epidemics in England,

the air and animals can be a vector for disease

excess of 140 public toilets (some of which seated

and particularly in London, in 1854 in which he

At its height, Ancient Rome (AD 117) was a city of

up to 50 people simultaneously) were constantly

demonstrated that contaminated water was the

1.1 million people drawn from across the three

fed by a network of 11 aqueducts that delivered up

key source of cholera outbreaks. His thorough

continents. Most of Rome’s population lived in

to 750 litres of spring water per day per resident.

investigation of an epidemic in the Soho district of

poorly constructed tenement blocks. Its streets

Much of that water was used to flush out latrines

London led to his conclusion that contaminated

were filthy with chamber pots and rubbish tipped

and the city’s extensive sewer network, but a large

water from the Broad Street pump was the source of

into the streets on a regular basis. The satirist

part also went to public fountains that offered

the disease. This was contested by many members

Juvenal recommended making your last will before

fresh clean water to the citizens of Rome for

of the public, however the removal of the handle

venturing into the street, lest something more solid

free. To put that in perspective, it would not be

from the pump led to the cessation of the epidemic.

than the contents of a chamber pot be dropped on

until Victorian London achieved a population of

your head from up to six storeys above!

a million people in the 19th century that public

one thing, achieving compliance is another thing

So to return to the beginning, comprehension is

conveniences were again as readily available and

altogether For further information, please visit:

were steps taken to address public health – after all,

it would take until the 1890s for a city’s citizens

www.bics.org.uk and the BICSc virtual training suite

in such a crowded environment it was in everyone’s

to enjoy the same level of access to fresh clean

at WWW.BBS-VIRTUAL-TRAINING.THINKIFIC.COM

Despite this clearly hazardous environment, there

Eco friendly

Recycled fibres

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No chemicals required

JANUARY 2022 13

C&M

BCC COLUMN

Cleaning staff shortages could threaten the UK’s fight against COVID-19 Jim Melvin, chairman of the British Cleaning Council, reports.

THE severe staff shortages currently faced by the

that nothing has changed in

cleaning and hygiene sector and the Coronavirus

that regard. These staff

additional or focused tasks,

pandemic have combined to create a perfect

shortages are being

such as ensuring touch

storm, which I fear could potentially add to the

exacerbated by employee

points are clean, employing

health concerns of the public and, in doing so,

absences due to the traditional

additional numbers of day

present risk.

winter ailments and staff also

staff and, in certain sectors,

I have rarely known it to be as hard to recruit

cleaning operatives to complete

being forced to stay home to look

providing 24-hour cleaning.

staff as it has been recently and many industry

after children who are self-isolating

In the healthcare sector,

colleagues say they are experiencing the same

or whose class or school has closed due

problems. As advised, we surveyed a number of

to possible virus exposure.

firms in the sector on the topic, which included

cleaning operatives have been asked to work longer hours, take on extra responsibilities

This challenging issue comes at a critical stage

and adopt new standards and practices to prevent

some of the biggest companies, and whilst we

in the nation’s fight against the Coronavirus

COVID-19 contamination. Across the industry,

await the remaining returns, it confirmed the scale

pandemic, with rates of infection still relatively

demand increased for deep cleans, sanitisation

of the trends in relation to the problem.

high and a new variant in circulation, all of which

cleans and decontamination cleans, with many

threaten to make it easier for the virus to spread.

organisations and businesses wanting to invest in

reported nearly 2000 vacancies. One firm said the

Firms representing over 30,000 employees in total

The work of cleaning and hygiene staff is vital to

highly visible cleaning achieving a high standard.

number of vacancies had increased by 252% in the

protecting the health and wellbeing of the public,

But our critical role in keeping public spaces

last six months, and another by 267%, which are

particularly during the current pandemic. We

free of Coronavirus at this crucial time will be

both astonishing figures. The majority of companies

ensure workplaces and public buildings are clean,

dramatically reduced by the staff shortages we are

taking part reported staff leaving with reasons based

germ free and safe to use and staff are justifiably

now experiencing. How can we continue to deliver

on foreign nationals going home or employees

proud of the important role they play.

such high standards if we don’t have enough staff?

moving to other roles - such as truck driving or in

During the pandemic, the roles of staff have

hospitality - given the rates of pay differentials.

We simply do not believe that the scale of the

changed to focus on keeping hospitals and

issue has been truly recognised at the highest

healthcare facilities, public transport, factories,

level and that’s why we are campaigning to get

has depended on employees of all nationalities

workplaces, and most other buildings and facilities

this critical matter on the national agenda and

with overseas workers proving difficult to replace.

clean of the disease to protect and reassure

lobby for government assistance. After all, we all

We don’t believe it is possible to replace them

employees and visitors. As examples, within

share in not wanting this to become a matter of

all with UK nationals who have not traditionally

the cleaning and hygiene sector clients have

life or death.

joined the industry. The current trends suggest

revised, changed and improved specifications for

WWW.BRITISHCLEANINGCOUNCIL.ORG

Until now, the cleaning and hygiene industry

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01/06/2020 13:12 WWW.CLEANINGMAG.COM

A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M

2022 - a year of great promise?

Lee Andrews, CEO of DOC Cleaning, reports.

WHAT does 2022 hold in store for our industry? To be frank, my crystal ball is still a little cloudy, but I would say I’m broadly optimistic, albeit tempered by apprehension in a couple of very important areas.

For me, the number one priority for our industry this year is to build on the fantastic progress made in 2021 with the establishment of the APPG (All Party Parliamentary Group) on cleaning. The APPG, supported by the BCC will, I hope, continue its strong support for the Trailblazers, a group of major company sponsors, supported by industry groups, who are seeking approval from the Institute for Apprenticeships and Technical Education (IfATE) for its proposed industry-wide Professional Cleaning and Hygiene Operative apprenticeship. The Trailblazers are due to submit their proposal to the IfATE early this year and I for one will be taking a great interest in the outcome. The supporting bodies include the Association of Healthcare Cleaning Professionals, British Institute of Cleaning Science, Chartered Institution of Wastes Management, Cleaning and Support Services Association, National Carpet Cleaners Association, WAMITAB, the Worshipful Company of Environmental Cleaners, and the Business Services Association. If this formidable group doesn’t carry the weight to help the

Trailblazers persuade the IfATE, I can’t imagine what other combination would.

As one of their number said recently, it is deeply unfair that cleaning industry businesses have to pay an Apprenticeship Levy, without the option of investing those funds in appropriate apprenticeship schemes covering their core business activities. We need an industry-wide apprenticeship to ensure our staff have the skills they need and to help create a full career path for the industry.

One reason why we really do need such progress is the worrying shrinkage of the labour market for both frontline and managerial staff. I can’t be the only one noticing how applications for vacancies are dropping in the face of competition from other industries such as logistics and hospitality, where plenty of roles exist that candidates may currently consider to be more glamorous than cleaning and in many cases better paid. Short of cleaning being awarded key worker status, with the potential for attracting foreign labour that such status brings, this challenge looks like being a recurring feature of 2022.

Back on the positive side, I am eagerly waiting to see how the way we clean office buildings changes as 2022 takes shape. I say this because we are yet to see the office market settle down properly after COVID-19, with

many client companies yet to establish new routines for staff attendance. An article in the media before Christmas suggested that, based on the experience of public transport and catering outlets in London, Mondays have become deathly quiet and Thursday is the new Friday. Is this good for cleaning or bad? I’m not sure, but the variable use of office space will certainly accelerate the introduction of smart, technologydriven cleaning procedures based on desk, room and washroom usage. It is up to us, as contractors, to step forward and show that we have the solutions to manage this, especially if clients start taking the view that they don’t need as much cleaning on certain days and ask what we are going to do about it.

Of course, clients re-evaluating their budgets has always been with us and my final aspiration for 2022 is something I alluded to last year. We must not, as an industry, allow cut-throat cost cutting to creep back in at the precise point where we need to be looking to pay the real living wage as standard. As a result, I exhort all my competitors to hold fast on to our industry’s newly-earned reputation for providing an indispensable service by pricing contracts to reflect the fabulous value we provide.

Happy New Year!

WWW.DOCCLEANING.COM

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JANUARY 2022 15

C&M

SPECIAL REPORT

A chilling reminder of your duty of care this winter Brendan Aherne, managing director of winter services at OUTCO, offers some advice to businesses to assist in effective winter planning.

THE past year has made the Met Office’s

Despite this lack of planning, the Health and

safety and welfare at work of all employees,

history books for some of the chilliest UK

Safety Executive (HSE) estimates that around

including the provision of a safe working

weather on record, with February temperatures

five million days are lost each year through

environment. This duty of care also extends

dropping well below -20°C. While these kinds

workplace injuries, costing the UK economy

beyond staff to anyone visiting, or passing by

of temperatures are by no means unheard of in

billions of pounds. Slips, trips and falls

the facility, including suppliers on company

the UK, ‘extreme weather events’ are becoming

account for over a third of employee injuries

business and members of the public.

more commonplace. That is why the issue was

- making up more than half of all reported

at the very heart of topics addressed by world

major/specified injuries and almost 29%

to demonstrate that it has done everything

leaders at the recent COP26 summit.

over-seven-day injuries - and more than 50%

reasonably possible to meet its duty of care.

of such accidents take place during the coldest

Any plan has to ensure compliance with all

temperature swings make it very difficult for

months of the year. These statistics serve as

health and safety legislation and demonstrate

businesses to prepare for the risks of wintery

a chilling reminder to all businesses of their

that effective steps have been taken to make

conditions. Indeed, research by the Institute of

responsibility to protect people from the risks

sites safe for staff and customers during harsh

Workplace and Facilities Management (IWFM)

of slips and falls in icy conditions.

winter weather.

that their organisation doesn’t actually have a

Meeting your duty of care

matter: failing to get things right can have a

winter maintenance plan in place - and of those

and avoiding liabilities

major effect on any individuals that come to

that do, 26% fail to review it annually. But how

The Health and Safety at Work Act 1974 states

harm and also to an organisation’s reputation

prepared do businesses need to be when the

that an employer has a duty of care to ensure,

and its finances. There is also the risk of legal

bad weather hits?

so far as is reasonably practicable, the health,

action. Over the past few years there has been

These kinds of dramatic and volatile

Clearly, this is more than an administrative

found that almost a quarter of its members said

16 JANUARY 2022

As a result, every organisation must be able

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SPECIAL REPORT

C&M

an increase in litigation with ‘slipping on ice’ accidents having the potential for the most high-value claims and compensation.

Data driven compliance Like virtually every other industry, outdoor facilities management is becoming increasingly data driven. Thus, as well as triggering site visits according to road surface temperature forecasts, the actions we take to mitigate adverse weather can be tracked by customers in real time and used to create robust records that can be used in the event of incidents.

Not only are OUTCO’s site visits logged the moment a gritting vehicle enters a geo-fenced area (as defined by its GPS coordinates), but our gritting crew’s movements and activities can be tracked via the smartphone app they use to manage and record their jobs.

Furthermore, that information can be shared with customers too.

This kind of detailed real-time intelligence and up to the minute automatic reporting ensures that companies remain safe, operational and completely compliant, even through the harshest of winters.

A winter maintenance plan A proactive and fully managed approach to winter maintenance can help businesses prevent accidents and mitigate potential liability claims. Ultimately, this comes down to having a robust winter maintenance plan that is embedded into an organisation’s health and safety policy. By doing so, businesses can meet their duty of care, achieve compliance,

surveys to identify hazard areas and that

current conditions), then now is the time to

manage risk, and meet insurers’ expectations.

action is undertaken according to real time

take stock of the scope of the challenge and

Furthermore, when the bad weather does

accurate weather data and agreed action

evaluate your organisation’s response. The

triggers for service.

lessons learned this winter will be invaluable

arrive, acting on the basis of a clear plan can be key to ensuring business continuity.

Your adverse weather policy should clearly communicate how your organisation will manage/take action in extreme weather

• Adequate resourcing with either professional

for developing an adequate plan for the future.

contractors or a dedicated trained in-house

This is equally true for businesses that have

team, sufficient and well-maintained PPE.

prepared but perhaps not been following best

• Clearly defined KPIs to measure

practice to regularly review their planning:

situations. Key aspects of any effective

performance against and a process to review

once the pressure is off, take time to review

plan include:

the plan and any KPIs on a regular basis (at

and seek opportunities to improve.

• Use of a recognised health and safety

least bi-annually).

Can you really afford not to?

management system such as OHSAS1800115 Don’t leave it to the last minute

One of the most fundamental reasons that

A carefully considered winter maintenance

the UK seems to be lagging behind other

responsibilities - both on the ground and

plan will be an essential part of your health

countries in managing extreme weather is

with a senior ‘champion’ to ensure high level

and safety toolkit, ensuring the safety and

that preparedness costs money. However, the

management buy-in.

productivity of everyone on site. Ultimately,

short-term costs of effective planning pales

the process of developing such a plan

into insignificance compared to the financial

actions, incidents and investigations

should start months ahead of winter. If your

and reputational risks to an organisation of

undertaken with records maintained and kept

organisation is amongst the quarter of UK

being found negligent and failing to meet its

for a minimum of three years.

businesses without a plan (and presumably

duty of care.

having to respond in an ad hoc manner to

WWW.OUTCO.CO.UK

to ensure the plan is fit for purpose.

• Clearly defined and communicated

• A process for documenting the proactive

• Ensuring the plan is based on detailed WWW.CLEANINGMAG.COM

JANUARY 2022 17

C&M

FLOORCARE

Winter carpet care for commercial spaces Paul Pearce, technical director of the NCCA, explains the considerations for winter carpet care plans and keeping on top of essential maintenance during winter months.

UNLIKE any other time of year, winter

building security teams. This may take more

demands more stringent cleaning regimes

time to arrange during the pandemic. Then

in commercial spaces. This also applies

there’s the admin associated with cleaning

to carpeting. Inclement weather often

schedules, which includes creating risk

accompanies the winter months, bringing

assessments, method statements, organising

moisture, mud, leaves, and other biological

permits to work, and managing water and

contaminants with footfall. At a time of year

waste areas to name a few considerations.

that is associated with seasonal diseases, like

Please also be aware that there are

influenza, colds and even norovirus, hygienic

regulations that cover lone working. It’s worth

diligence is paramount.

reading guidance provided by the Health & Safety Executive. Workers need support on site,

Planning access

especially if they are undertaking work that

Identifying the type and amount of footfall

might be hazardous.

traffic, area of space and layout all have a bearing on the cleaning schedule, the type of

What are the hot spots?

work and areas to focus on. This is particularly

The exterior of the building is an important area

important in the winter as the level of soils

to consider for planned maintenance. A lot of

Such mats should be exchanged on a regular

increases with the onset of wetter weather.

soils are tracked in or carried in through the

basis (at least once every fortnight), removed

Obtaining a floor plan will assist in working out

air. Building entrances and their interior and

from site and beaten thoroughly prior to wet

schedules relating to footfall, whether or not

exterior mats should be properly cleaned or

cleaning. Walk off mats should be large enough

the building or area can be shut down during

serviced on a regular basis during the winter.

to allow people to take around five to six

the process and optimise most efficient use of

A key cleaning objective is soil prevention.

footsteps across the mat in order to remove the majority of dirt and dust from their shoes.

time and workforce. Also, factor in the allotted

Therefore, proper walk-off mats should be

time required to undertake the cleaning, the

used both outside and inside the entrance to

Apart from the obvious daily maintenance

possibility of working during unsociable hours,

the building. These mats will also need to be

like daily vacuuming and making sure that spots

arranging keys and access, and consulting with

properly maintained with professional cleaning.

or stains are reported, there are the specialist cleaning considerations for heavy traffic areas. These include entrances, showrooms, reception, corridors, stairs, hallways, retail sales floors, executive offices, clerical office areas, food service areas, traffic flow areas, break rooms, and post rooms. Their cleaning schedule checklist might include vacuuming, spot cleaning, interim maintenance, and quarterly restorative deep cleaning.

Finally, ensure that the building is fit for purpose for its occupants - will the carpet be dry in time for your client’s business hours?

Make sure there are sufficient drying procedures in place, such as air conditioning left on or a window left open (taking the security of the premises into account) when cleaning is completed. Planning and preparation can make carpet cleaning a satisfying and efficient experience, which benefits users and employers, by protecting their investment.

WWW.NCCA.CO.UK

18 JANUARY 2022

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FLOORCARE

C&M

Why floorcare holds the key to enhancing hygiene Gill Ireson, sales director at Robert Scott, reports.

OUR customer research identified three

without compromising on quality, not only can

major trends emerging from the pandemic

they move on to other aspects of their cleaning

- infection control, visibility and frequency

regime more quickly, but the area does not

of cleaning, and increased sustainability of

need to remain closed for as long.

A good solution here is adopting microfibre

products and processes.

floor systems such as Robert Scott’s Pro-mist

The pandemic has changed public perceptions on cleanliness for good, and

and Microspeedy mops, and a pre-soaked

this has naturally increased the pressure on

microfibre trolley. All these products require less

companies to maintain faultless cleaning

water, meaning that floors dry more quickly and

systems. Of course, this applies across the full

can be safely reopened for use in a shorter time.

One example of how microfibre has helped

cleaning regime, but let’s look at what this

reduce floorcare cleaning durations comes

means for floorcare.

from the National Museum of Scotland, which How floorcare plays a part

adopted Robert Scott’s Alpha trolley and

Keeping a floor clean is easier said than done,

microfibre flat mopping system to modernise

particularly in areas of high footfall during

its floorcare regime, reduce chemical usage and

winter months where cleaning needs must be

create a more sustainable way to clean while

balanced with area interruptions. The answer

impacting visitors as little as possible. Using

here is speed. If cleaning operatives can

pre-soaked microfibre minimises the use of Continued on Page 23.

manage their floorcare jobs more efficiently,

Problem solved At Prochem, we supply innovative, effective cleaning solutions and equipment for carpets, upholstery and floors to professional users. We also provide comprehensive, industry recognised training for new entrants to the industry and experienced contractors alike. So whatever products, equipment, skills and knowledge you need, get in touch with us and we’ll solve your problem.

020 8974 1515

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sales@prochem.co.uk

www.prochem.co.uk

JANUARY 2022 19

C&M

FLOORCARE

Biotechnology - removing odours at source With this issue focusing on floorcare, including the maintenance of carpets and upholstery, the experts at BioHygiene share their insight on why biotechnology is so effective at battling odours and removing them at source.

FEW things in life can be more off-putting

How does biotechnology remove odours?

than an unpleasant odour. From kitchens to

Biotechnology uses sustainable ingredients to

washrooms and everything in between, most

help trap, degrade and neutralise bad odours.

of us will have experienced the frustration of

Planet extracts bind to odour molecules to stop

removing a bad scent, only to have it return

them from smelling, whilst specialist microbes

later on in the day.

produce enzymes that quickly break down and

Harnessing the power of microbes, enzymes

‘feed’ on organic matter, eliminating the odour

and plant extracts, biotech-powered products

at its source. Microbes can multiply and spread

work by trapping and breaking down organic

across surfaces rapidly, creating what’s known

matter, eliminating odours directly at the source

as a biofilm. This enables them to get deep

and leaving a long-lasting fresh scent.

into surfaces, such as carpet fibres, and remove odours from areas where traditional cleaning

What causes odours?

The majority of odours in kitchens and

products can’t reach.

Of course, not all odours are the same.

washrooms are caused by organic matter which

Biotechnology uses a combination of bacteria

breeds bad odour molecules that we smell.

strains to tackle different odours. The key is to

Other odours come from non-organic matter

understand the root cause of the odour and

such as cigarettes or chemicals.

find the right bacteria that produce the right

long-lasting odour control and the ultimate

enzymes to combat it. Examples include:

cleaning action.

Unfortunately, the majority of traditional odour control products are designed to

• Amylase - breaks down starch.

mask smells by overpowering them with

• Cellulase - degrades vegetable matter.

Reducing CO2 emissions

a strong fragrance without addressing the

• Lipase - breaks down fats, oils and greases.

The benefits of biotechnology in odour

source. Once the fragrance settles, the odour

• Protease - digests proteinaceous matter.

control go far beyond scent. BioHygiene

returns. To completely eradicate bad odours,

• Uricase - breaks down uric acid.

aims to support businesses in reducing

organic matter needs to be broken down and removed.

By removing the odour directly at the source, biotech-powered products can provide

their environmental impact and hitting their net-zero targets. The long-lasting cleaning action enables customers to use less product, resulting in fewer deliveries and a decrease in CO2 emissions from transport.

Less product also means that fewer bottles are used, reducing overall plastic waste. The plastic bottles used to package BioHygiene’s odour control products are made using 100% postconsumer resin (PCR), saving a further 85% CO2e.

Many traditional cleaning products are primarily sourced from the petrochemical industry, leaving behind a huge carbon footprint. BioHygiene makes intelligent ingredient choices using biodegradable, sustainable, bio accumulable ingredients that achieve high performance with minimal human or environmental impact. The company is proud to be certified as a carbon-neutral organisation, as granted by The Carbon Trust.

WWW.BIOHYGIENE.CO.UK

20 JANUARY 2022

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C&M

FLOORCARE

Making carpet cleaning simple Daniel Took, head of professional product marketing at Kärcher UK, explains the different machines needed for cleaning carpeted floors.

MAINTAINING carpeted floors is important for

vacuum cleaners are ideal for these scenarios

ensuring the longevity of the surface alongside

where dirt sits on top of surfaces without

cleanliness. As dirt particles build up within

becoming embedded into the pile and causing

carpet pile it can result in long term stains that

permanent damage. Vacuum cleaners such

require deep cleaning to remove. However, this

as the T 9/1 Bp are ideal for use as they

deep cleaning can leave surfaces out of action

operate with high suction power helping to lift

for periods of time. Regular daily maintenance

unwanted particles directly from the surface

combined with intermediate cleaning to tackle

material to help keep textile flooring in good

stains can help reduce the need for deep cleans

condition. Part of Kärcher’s battery powered

in the long run.

range, the T 9/1 is cordless, allowing for quick

When it comes to selecting the right vacuum

cleaning to remove unwanted dirt in popular

cleaner for the job, factors including the daily

throughways making them ideal for businesses

dirt entry, type of carpet, surface size, and

such as hotels and restaurants.

available cleaning time must be considered.

Efficient daily maintenance cleaning eliminates

Intermediate cleaning

easily removable, mineral dirt particles such as

Powerful carpet cleaners are effective for deep

dust, fluff, hair, or road dirt and should obviate

and intermediate carpet cleaning, as well as

the need for regular intermediate or deep

stain removal from textiles. Walk-behind carpet

cleaning, thus reducing costs.

cleaners are particularly effective for large, carpeted areas.

Daily maintenance cleaning

To remove stubborn particles, the CV 30/1

retail businesses, showrooms, hotels, and

For maintaining carpeted flooring, a flexible

upright vacuum cleaner is ideal as its height-

restaurants. For high pile carpeting (loop-

and powerful suction option is a must to

adjustable brush can clean deep into the

pile or velour) and heavy dirt entry, a carpet

quickly collect mineral dirt particles. Dry

carpet pile. It offers quick cleaning ideal for

brush suction system such as the CV 38/2 is required, as the roller brush reaches deep into the pile, removing stubborn dirt particles. The mechanical brush effect improves the cleaning result by around 30%, as it raises the pile, leaving carpets looking like new.

Deep cleaning For deeper cleans to remove stubborn stains, spray extraction cleaners are suitable for the removal of ingrained dirt. Offering tremendous suction power, the Puzzi spray cleaner can effectively deep clean carpets and leave minimal residual moisture, keeping surfaces almost completely dry after cleaning to reduce the risk of re-soiling. Its lightweight construction allows it to be transported easily from one place to another - perfect for hospitals, shops and automotive workshops.

Depending on the needs for your business, ensuring that you have the right machine for the job is crucial to maintaining carpeted flooring for both aesthetic pleasure and user safety.

The diverse range of vacuum cleaners currently available ensures that conserving carpet cleanliness is no longer a complicated challenge.

WWW.KARCHER.CO.UK

22 JANUARY 2022

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FLOORCARE

C&M

Keeping cleaning on schedule Phil Jones, Prochem’s sales and training manager, reports on how regularity wins through.

A maintenance regime prolongs the life of a

of air quality to consider, also. Every business

carpet. If cleaning and maintenance are not

has a duty of care to ensure that it offers staff,

programmed, then pretty much anything will

visitors and customers a healthy environment.

become soiled more quickly. In the case of

Regular carpet cleaning is an integral part of the

carpet, the abrasiveness of walked-in dust, grit

hygiene programme for a commercial property.

It can all start with correct dry vacuuming,

and sand soiling could start to damage and wear out the material and reduce its lifespan.

ideally with an upright vacuum machine with

The main issue is that both residential and

a brush roller or beater bar to help to remove

commercial sectors try to extend cleaning

the dry particulate soil further down the pile

interim periods to save money - and it is almost

fibre. Effective removal with one of these

always a false economy. When cleaning periods

machines will help maintain the lifespan of

are extended, flooring naturally becomes more

the carpet and remove the potential food

soiled and the technician consequently has

source for bacteria.

Regular deep cleaning, such as via hot

to spend more time attempting to restore the material to match client expectation. More time

water extraction, can also greatly improve

cleaning, more cost.

the effectiveness of eliminating bacteria and viruses from materials. In terms of solutions,

Enhancing the environment

most technicians come into the hot water

If clients understood the value of carpeted

extraction cleaning business using a compact,

areas, they may well take a different attitude.

portable machine such as Prochem’s

More than simply a substrate to walk on,

evergreen Galaxy and the larger Steempro range. Both deliver a deeper clean and can

carpet is often specified by interior designers

help to restore neglected carpet.

and architects to give an impression of space

re-soiling occurs depositing greasy matter

and added light to an environment. Carpet

layer over layer until the carpet becomes a

manufacturers produce a wide range of styles

sticky mess. Bacteria are more likely to form

more regular maintenance system would

and colours to choose from because they

and create a health risk as well. Untrained

benefit from using a dry and wet carpet and

understand this.

cleaning staff can also cause problems by not

floor cleaner like the PRO 35 with WoolSafe

adhering to the manufacturer’s dilution rates for

approved S745 Procaps soil encapsulation

cleaning detergents.

spray cleaner. Perfect for interim maintenance,

Regular cleaning removes impurities such as pollen, dander and dust particles which often

Commercial contractors looking for a quicker,

these provide a fast way of making carpets look

aggravate users’ allergies, greatly improving the natural air quality of the office, hotel or home.

Providing good air quality: no small matter

and stay clean, on schedule.

Soiling, if left to increase, leads to a cycle where

For the commercial user, there is the matter

WWW.PROCHEM.CO.UK

Continued from Page 19.

products are designed for reuse and

As a business we’re prioritising sustainability

advancements in product design mean that

in our product development to make it

water and chemicals and reduces the number

less water and fewer chemicals are needed to

accessible for businesses of all sizes. Our

of tools needed, ensuring staff have all the

achieve an excellent clean.

Toucan Eco range, which uses an electric

equipment they always need with them. Staff

The Pro-Mist microfibre antibacterial

current to activate a solution of salt water

fed back that this had dramatically reduced the

mop is a great example of how floorcare

to create an effective antibacterial cleaner

number of daily trips they take to the cleaning

can support eco credentials. It features

- proven to kill more than 99.99% of germs,

cupboard and a water supply point.

an integrated misting spray handle to wet

including coronaviruses - can be adapted

floors with a cleaning solution, before

for use in floorcare to help businesses attain

Museums Scotland, told me: “The microfibre

microfibre pads clean dirt and germs away.

excellence in cleaning without compromising

system is more hygienic, better for the environment

This approach uses less water and fewer

on sustainability.

and has delivered excellent results on our floors.”

chemicals to help reduce environmental

Bryan Cuthbert, site manager at National

Businesses should be aware that there will

impact, while the mop pads are made from

be no let-up on the pressure to maintain the

Floorcare to support sustainability

antibacterial Nano-AG silver microfibre to

ultimate standards in cleanliness and hygiene,

Floorcare can be a key driver in aiding

prevent bacterial growth - so floors will be

and the issue of floorcare will be no exception.

cleaning sustainability - many floorcare

hygienically clean.

WWW.ROBERT-SCOTT.CO.UK.

WWW.CLEANINGMAG.COM

JANUARY 2022 23

C&M

FLOORCARE

Sanitising floors and carpets while eliminating odours P-Wave’s sales and marketing manager, Mark Wintle, reports.

WHEN it comes to caring for floors and carpets,

Ready-to-use reassurance in a

sanitisers are not usually the first products that

London restaurant

spring to mind, but as a result of the pandemic,

In the context of managing staff and guest

hygiene and safety are now permanently on the

safety through the COVID-19 pandemic, and

list alongside clean and fresh.

seeking to simplify front of house cleaning

Bad odours in premises often come from

and sanitising protocols by replacing surface

bacteria on hard surfaces or trapped in mats

disinfectant and hand sanitiser with a single

minimises the use of chemicals and ensures

and carpets and regular cleaning doesn’t

product, London-based Ekte Nordic Kitchen

odours do not interfere with the customers’

always solve the problem. For over a decade,

recently adopted GermErase 24hr.

enjoyment of Ekte’s exceptional food.

Foamer pumps around the restaurant and

P-Wave has built an enviable reputation as

“My top priority is to ensure that our guests

a respected innovator in the air freshening

have a wonderful experience and enjoy delicious

in washrooms allowed staff and customers to

industry. As a direct result of the Coronavirus

food and wonderful service in a convivial

sanitise their hands and protect their skin between

pandemic, health, hygiene and, above all,

environment without having to worry about

washes. Customers liked the non-sticky feeling

safety are now at the top of everyone’s agenda

anything else,” said Ekte proprietor, Soren Jessen.

of the sanitiser and felt comforted by the notices

- and in premises, people need to feel as safe

“Using GermErase 24hr, we can all relax and stay

informing them the restaurant was thoroughly

as possible. So, P-Wave has evolved, and our

focused on all the things that make Ekte and our

cleaned, while staff preferred the simple cleaning

message now is ‘Protect and Refresh’.

sister restaurant, 1 Lombard Street, so special.”

procedure and felt safer. Moreover, they did not

For that reason, we’ve launched GermErase

The 24-hour protection offered by the ready-to-

suffer from the problem dry skin they had when continuously using alcohol gel.

24hr - a powerful, new, scientifically-proven

use product meant that it only needed to be used

disinfectant that destroys bacteria, viruses and

once before the restaurant opened as part of the

fungi, including the SARS-CoV-2 virus (which

preparation for the day. Each morning, surfaces

simplifies our cleaning routine and has made

causes COVID-19) – killing it in under 30 seconds.

were sprayed, wiped to ensure even distribution of

such a difference to the staff, who were not keen

GermErase 24hr offers up to 99.999% efficacy

the product, and allowed to dry. This ensured that

on having to use drying alcohol gel on their skin

against pathogens, and delivers a residual effect

every treated surface could be guaranteed free of

all day,” says Ekte General Manager Fernanda

for 24 hours on surfaces and between washes

germs for the following 24 hours.

Crestani Vargas. “We can offer our customers

“I am delighted with the new product, which

total confidence that Ekte is free of Covid and any

on hands. The product is also Woolsafe and

Between customers, tables could now be

Cleanseal approved for use on carpets and

sprayed and wiped with either water or a mild

other germs without having to spray constantly

furniture as a sanitiser and is, by nature, an

detergent solution to remove debris, instead

or use unpleasant, dangerous chemicals.”

excellent odour eliminator.

of requiring further sanitiser product. This

WWW.P-WAVE.CO.UK

Investing in floorcare innovations There’s a new floorcare strategy in town and it threatens the future of the mop and bucket. Here, James White, managing director of Denis Rawlins Ltd, explains why investing in innovation can boost floorcare efficacy without raising costs.

FLOORCARE has slowly but surely evolved

does little more than spread dirt around. It

before dragging bacteria back into clean areas,

over the past few decades. From the mop and

doesn’t actually remove the soil and leaves

resulting in an overall effectiveness of 24%.

bucket to cleaning machines like the scrubber

another, usually larger, wet surface in its wake.

Scrubber dryers offer a superior clean to

dryer, new products have come on the market

It is a short-sighted response. In fact, scientific

string and microfibre mops, but they too are

claiming to cut labour time and boost hygiene

research has shown that mopped areas are

not the most efficient means of floor cleaning.

standards. But has the industry really embraced

instantly re-infected as the mop-head picks up

Not only are they costly to maintain, but they

innovation, or are we stuck in the past?

soils in the bucket’s contaminated water and

can abrade floor finishes and disrupt daily

circulates them across floor. Even microfibre

operations when in use. If the right tools are

mopping only cuts bacteria levels by 51% at best,

combined with the right technique, a scrubber

The mop and bucket should be a thing of the past by now. This outdated, ineffective method 24 JANUARY 2022

WWW.CLEANINGMAG.COM

FLOORCARE

C&M

push-behind cleaning for large areas, with a precision vacuum wand for smaller or grouted areas, this model can tackle any hard flooring challenge, as well as daily cleaning.

Using this model, cleaning is three times faster than traditional mopping and 600 times more effective at removing soils. It completely cleans the floor, removing 99.8% of soils in less time than any scrubber dryer.

Its non-abrasive cleansing action is gentle, leading to 25% shinier floors. It can clean 25,000 sq ft per hour without needing to refill and conserves 75% more water, reducing dryer is not necessary for daily cleaning, as

Crucially, this process ensures that the soils,

chemical use by 66%. These sustainable

and any liquids, are removed from the surface,

credentials have led to the Kaivac Stretch

rather than spread around the floor. This

recently receiving the Green Seal Certification

Investing in innovation

method can be used in a range of settings, and

of Environmental Innovation.

Today we have some outstanding, automated

is highly effective on almost all hard surfaces.

there is no need to scrub floors that frequently.

When combining such an effective

The initial outlay for such a machine is

machine, with a robust cleaning strategy like

ineffective traditional methods. Take high-

slightly higher than traditional mopping, yet

our ‘remove, improve and protect’ cleaning

flow fluid extraction for example, which has

cheaper than investing in a scrubber dryer.

method - floorcare doesn’t have to be a

been proven to remove more than 99% of

They reduce cleaning time, fewer chemicals are

chore. Daily cleaning is quick and efficient,

bacterial soils. This method uses fresh water

needed and standards are significantly higher,

removing the need for regular and costly

and cleaning chemicals, uncontaminated by

making them a far superior investment.

deep cleans.

then agitated if necessary to loosen soils, and

The right tools for the jobs

innovation. It’s not only good for cleanliness

suctioned away to leave a clean, dry floor in a

Machines like the Kaivac Stretch are ideal for

standards, but also for your bottom line.

matter of seconds.

regular floor cleaning. Combining high speed

WWW.RAWLINS.CO.UK

processes that can replace outdated,

It is time for the industry to embrace

previous use, dispensed on the surface. It is

WWW.CLEANINGMAG.COM

JANUARY 2022 25

C&M

SWEEPERS

Electric LitterHogs provide green solution to street cleaning EUROMEC has expanded its product range

for up to 13 hours on a single charge. The on-

in response to requests for environmentally

board battery charger is also compatible with a

the other machines in the LitterHog range.

friendly street cleaning solutions. Keen to lower

household electrical socket.

The electric street vacuum, the LitterHog Pro,

The same functionality is to be found on

has been purpose-designed for use in urban

carbon footprints and reduce pollution levels,

The machine’s mechanical cleaning action

local authorities and other large organisations

ensures waste is collected inside the large 135

centres, as well as open spaces such as parks.

are increasingly looking for greener options for

litre hopper, while the powerful filtering system

Its powerful suction capability will enable

their sanitisation tasks but without the need to

absorbs and retains tiny PM10 particulate matter,

operators to remove any type of waste from

compromise on cleaning ability.

emitting clean air into the atmosphere in return.

cigarette butts and water bottles, through to

PM10 particles, which can be generated by

dog excrement and much more.

The LitterHog range of electric sweepers and litter vacs has been specially designed to meet

transport or power station emissions as well as

The Litterhog Pro is also equipped with

this need. The battery-powered range extends

naturally occurring through mould spores and

a double liquid misting system. This means

from the compact, self-propelled street vacuum

other substances, are less than 10 microns in size

the spray on the suction hose can be used to

model through to the large, 24-volt ride-on

- a micron is one 1000th of a millimetre.

extinguish cigarette butts before sucking them

sweeper, the LitterHog Sweep.

Due to its electric motor, the Sweep does not

up, eliminating any risk of combustion inside

emit any harmful emissions of its own, while

the 240-litre capacity hopper. This feature can

larger tasks within urban environments such as

its quiet operation means it is ideally suited to

also be used to sanitise the ground after clearing

city and town centres, pedestrianised areas and

urban areas, reducing any noise disturbance

away dog excrement. The spray nozzle inside the

parks. The machine is easy to control and there

to homes and offices. On a practical level, the

hopper also reduces dust and bad odours.

is the option to use the ride-on chariot for greater

Sweep can be fitted with on-board ramps as an

The enhanced Litterhog Pro+ is equipped

comfort during longer cleaning tasks. Depending

optional extra. This enables easy access to high

with a mechanical arm to support the weight

on usage, the Sweep has the capacity to operate

kerbs or other difficult-to-reach areas.

of the suction tube and keep it extended in a

The LitterHog Sweep is designed to tackle

straight line to help with the suction of larger items of waste. In addition, the innovative Air Blast function continually purges the filter to avoid clogging.

Completing the range is the compact LitterHog battery-operated outdoor vacuum. The self-propelled machine is designed to operate in difficult to access spaces within town and city centres, and makes swift work of rubbish such as cans, bottles, leaves and more.

Peter Crewe, chairman of Euromec, said: “We are delighted to be able to add these powerful and versatile machines to the Euromec range. They meet the stringent demands from councils for a practical cleaning solution that is both efficient and environmentally friendly. While the ability to effectively clear waste from town and city centre environments is an essential requirement, the ability of the machines to capture pollution particles is of critical importance. With large authorities such as those in London and Birmingham introducing new measures to control vehicle emissions, the ability of the LitterHogs to capture and contain PM10 particulates is especially important, and a great benefit to the wellbeing of people within such urban areas.”

WWW.EUROMEC.CO.UK 26 JANUARY 2022

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SWEEPERS

C&M

Preparing your sweeper fleet for winter Paul Brewer, operations director at Dawsongroup sweepers, shares his top tips for keeping your road sweeper fleet operational and on the road this winter.

ROAD sweeping doesn’t stop for a winter break.

Servicing and maintenance

training. This will ensure that your vehicles are

In fact, it’s more important than ever. From

Ensuring you stay on top of fleet maintenance is

used in the most efficient manner, ultimately

autumnal leaf debris to grit and dirt, the winter

incredibly important all-year-round, but it can be

saving you time and money.

months bring a number of challenges for local

a lifesaver during winter. Many rental agreements

authorities. Having the right machines in your

come with R&M (repair and maintenance) cover

Winterproof your fleet

fleet - and making sure they are ready for the

included. For example, our nationwide coverage

Most municipal and industrial road

unpredictable weather conditions ahead - is

of field service engineers ensures that wherever

sweepers can have snow ploughs and

crucial to efficient municipal operations. Here,

one of our machines breaks down, we can have a

gritters added to them for the winter

I share Dawsongroup sweepers’ five top tips

response to you within four hours. We also have

months. This not only keeps you

for staying on the road this winter and keeping

a 92% 24-hour fix rate, which means we can get

operational regardless of the weather, but

streets and pavements clean during the cold

your vehicle back on the road the next day. If we

it also keeps your drivers safe when driving

months ahead.

can't get your machine roadworthy, we can also

on slippery roads and pavements.

give the option of a replacement machine while Choose your machines wisely

yours is out of service.

When building or renewing your fleet, it worth considering an asset or fleet management firm. When you go directly to

Having the right municipal vehicles in your fleet that can tackle the challenges of winter

Safety first

the manufacturer you only have access to

road cleaning is key. Look for a sweeper with a

In addition to regular servicing, it is wise to regularly

their vehicles, but if you work with a supplier

high-powered engine, designed with reliability

check vehicle condition during the winter period.

like Dawsongroup sweepers, you have

and durability in mind. Low fuel consumption

From switching to winter tyres and checking tread,

access to numerous premium brands, all

and lower carbon emissions will also offset

to topping up anti-freeze and screen wash, make

backed up with a service and maintenance

the prolonged time it may take to tackle street

sure your vehicles are ready for snowy and icy

package. This not only ensures that your

cleaning during adverse weather conditions. It’s

conditions, whenever they are needed on the road.

fleet is fit for purpose all year round, but it also gives you peace of mind that your

also worth opting for a model that has several sweeping performance levels, as pollution and

Driver training

vehicles will remain operational, even during

debris will likely be more stubborn at this time

Make sure that your drivers are prepared for

the most challenging seasons.

of year.

difficult weather conditions by topping up their

WWW.DAWSONGROUPSWEEPERS.CO.UK

WWW.CLEANINGMAG.COM

JANUARY 2022 27

C&M

SPECIAL REPORT

Kindred to champion social value in educational cleaning KINDRED is a radical refresh of a trusted name in UK educational cleaning. Formally Ridge Crest Cleaning Services, established in 1988 and a company already well respected in the education sector, the team at Kindred has relaunched the company to reflect a brand new approach to cleaning in the sector, with the emphasis squarely on social value.

Why Kindred? Simon Wrenn, Kindred’s managing director, said: “If the last two years have shown us anything, it’s that the key measure of success in educational cleaning is the quality of the customer partnership and the importance of communication at every level of a contract, whether that’s between ourselves and our school, or between ourselves and

staff welfare, removing all budgetary restrictions

a Recognised Living Wage Service Provider, which

our front-line teams. The pandemic threw up what

on stores, quadrupling expenditure on PPE,

has contributed to a recent contract win at Hart

seemed like endless challenges, but by developing

collating all health conditions and directing all

Learning Group. New contracts have also been

bespoke solutions for all our schools, and by

staff over the age of 70 to shield on full pay. Not

secured with the Academies Enterprise Trust and

staying in close contact with our school business

a single member of staff on school contracts

the Fairfax Multi-Academy Trust in the Midlands. In

managers, we managed to weather the storm and

was furloughed, nor were any management.

fact, the company has achieved average turnover

come out the other side with every single one of our

WhatsApp groups were set up for every school in

growth of over 25% per annum for the last four

contracts intact. We found that what our customers

order to cascade information to the front line. The

years, all organic.

wanted was a no-nonsense, straight-talking

net result was a sense of togetherness and of all

approach where they put their trust in the solutions

parties pulling in the same direction.

we delivered. We hit on Kindred as it perfectly sums

This has set the agenda for Kindred going

Fronting up the delivery of Kindred’s strategy is head of customer experience, Chris Harding, who has been in the industry for 20 years, working with

up our new offer, which is all about community

forward. Under the three banners of people,

Simon Wrenn for 12 of those. He is passionate

spirit, partnerships and transparency.”

community and environment, a comprehensive

about delivering on the company’s promises, and

series of initiatives is in place, both internally

said: “From their physical and mental wellbeing

whole approach is a commitment to social

generated and in conjunction with third party

to their training and development, we want to

responsibility and doing the right thing by the

organisations, which target staff welfare, charitable

ensure our staff are happy, healthy and motivated.

company’s staff, by its customers and by the

giving and carbon neutrality. Each initiative

At customer level, we want to be able to give back

environment. As a national contractor with close

contains specific features designed to offer benefits

to our local and broader communities, including

to 200 school contracts and over 1700 staff,

that are distinctly mutual, with an emphasis on

the schools and other businesses we partner with.

lockdown signified a period of intense activity

working in partnership to create sustainable

And when it comes to the environment, whilst our

for the company, particularly because of the

contracts that will reward Kindred and its

primary focus is to provide a clean and safe place

large number of schools that stayed open for

customers in the long term. Supporting Kindred’s

in which people can learn and thrive, we are also

keyworkers. The company invested heavily in

philosophy is the company’s continuing status as

dedicated to reducing the impact we make on

Running like a thread through Kindred’s

the wider environment through our activities as a business and as individuals.”

Not surprisingly, a lot of work has been going on to communicate the new approach. December saw the brand and new strapline, ‘All together better’, launched to the entire complement of Kindred staff nationwide. This was followed up with notifications to all customers and, in early January, the launch of a new website where the story of Kindred is explained in more detail. All in all, it’s a very exciting stage in the company’s development. Simon Wrenn concluded: “The company is buzzing with anticipation and we can’t wait to share our vision with customers and prospects alike.”

WWW.KINDREDFM.COM 28 JANUARY 2022

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FOR CLEANING/FM CONTRACTORS

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C&M

PRODUCT NEWS JANGRO launched a brand new range of cleaning products at the Cleaning Show 2021 last November, helping its customers to make more

Sustainability is main focus of new range

sustainable purchases and reduce their carbon footprint. The ntrl portfolio comprises 13 products ideal for cleaning surfaces in a variety of environments, from kitchens through to washrooms.

Produced to ISO 9001 and 14001 QMS standards, the ntrl range includes washroom cleaner, toilet cleaner, foaming washroom and toilet cleaner, foam hand soap, alcohol-free foam hand sanitiser, multi-surface cleaner, washing up liquid, cleaner and degreaser, surface sanitisers (available with and without fragrance), organic descaler,

kitchen sanitiser, and an all-surface cleaner.

All products within the range feature plant-based extracts and are vegan friendly. Their natural formulas are 100% biodegradable, contain zero petrochemicals, and can reduce the product’s carbon footprint by up to 85%.

WWW.JANGRO.NET/NTRL DENIS Rawlins Ltd has launched its first air sterilisation system, which uses technology to offer high levels of protection against bacteria, mould and viruses.

The Rawlins Quantum Air Steriliser uses Quantum Active Field Technology to completely destroy bacteria, viruses and odours. A single unit can sterilise up to 900 cubic metres of air, with 15 air changes, every hour. It removes 99.9999% (Log 6) of all bacteria, mould, spores and endo spores, and 99.99999999% (Log 10) of all families of viruses in a single pass.

The Quantum AFT 60 is a surface mounted commercial air sterilisation system, ideal for the prevention of cross

Denis Rawlins Ltd launches air sterilisation system

contamination in laboratory, hospital and food manufacturing environments. The Quantum AFT 60/90 is a ceiling mounted air steriliser, which has been developed for use in laboratories, medical facilities, conference facilities, and open plan offices that have been fitted with flat, false or suspended ceilings. It is ideal for large areas that require quick and efficient removal of bio-hazardous and inadequate air quality conditions, to leave pure fresh air.

WWW.RAWLINS.CO.UK SPOTTA Smart Pest Systems has partnered with Stainbusters Cleaning & Hygiene Services as part of a strategic

Collaboration offers bed bug protection in the UK

programme to bring full-service smart bed bug detection and treatment to accommodation-based businesses.

Spotta’s AI technology provides a smart, always-on bed bug monitoring system that enables the detection of incoming bed bugs. It consists of small wireless communication pods that contain a natural bed bug lure.

When an insect enters the pod, its species is verified and an

email notifies the customer of the pest’s precise location. This enables early action to be taken - saving time, money, reputation and the disruption that a major bed bug infestation can cause to hotels, care homes and housing associations.

WWW.SPOTTA.CO

30 JANUARY 2022

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PRODUCT NEWS

C&M

CURTIS Dyna-Fog, a division of international

Industrial fogger launched

spraying and fogging equipment

EDITOR

specialist B&G

Neil Nixon neilnixon@quartzltd.com 07957 713316

Equipment, has launched an industrial fogger in the UK

SALES DIRECTOR

and Europe to help professional cleaning companies

Stuart Dacre stuartdacre@quartzltd.com 01737 855041

enhance pest control and hygiene.

The Dyna-Jet L30 is already established in the USA. It is a large-scale battery powered ultra-low volume (UVL) fogger designed for use in both indoor and outdoor environments. Its heavy-duty battery can run for 90 minutes on a single charge, allowing it to operate in hard-to-access areas at large estates and premises. The L30 can sanitise 2000m³ in each hour of use, with a plume reach of 15m. It is compatible with water, solvent and oilbased formulations.

BUSINESS DEVELOPMENT MANAGER

Michelle Andrews michelleandrews@quartzltd.com 01737 855086 PRODUCTION MANAGER

WWW.FOGGERSDIRECT.COM

Carol Baird carolbaird@quartzltd.com 01923 437619

G&S Penrith has teamed up with award winning Adobe certified web

MANAGING DIRECTOR

Tony Crinion

developers Aware Digital to create a website that not only enables easy ordering but is more informative than before. The goal is to make ordering of popular products quicker and easier on both desktop and mobile devices. The new site will contain more informative information for G&S account holders and potential customers who may require a solution to an industrial

Cleaning supplier invests in web presence

cleaning problem.

The website launched on 1 January 2022 and will be on Adobe Magento’s commerce platform. This new improved technology from

CEO

Steve Diprose CO-CHAIRMAN

Paul Michael DIGITAL MEMBERSHIP ENQUIRIES

Elizabeth Barford elizabethbarford@quartzltd.com 01737 855028

Adobe will enable G&S to ensure it gives its account holders the best possible user experience. Andy Jones, general manager and G&S Penrith, said: “The pandemic last year significantly increased orders placed via our website as opposed to telephone orders. We view our site as a tool for our account holders to access information, place orders, as well as viewing our ever-increasing library of product videos. We value our distributors feedback and continually reach out to them through online surveys. We aim to correct any pain points they have as quickly as possible.”

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GIVEN the ever-increasing

Study on the effects of air quality through the deployment of cobotics published

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Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com

focus on the quality of the air we breathe, especially heightened over the past two years, SoftBank commissioned a study to establish what effects the simple task of vacuuming has on airborne particulates.

Partnering with Infogrid - the smart building expert - utilising its air monitoring sensors, over 400,000 data points were taken in several sites monitoring air-borne particulates under normal activity and subsequently following the deployment of automated cobots.

WWW.SOFTBANKROBOTICS.COM

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ISSN: 1473 723X Online ISSN: 2755-5011 © Quartz Business Media, 2022 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.

JANUARY 2022 31

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