Q-rounding

Q-Rounding

What Q-Rounding Does

facilitates patient experience by delivering an SMS text message to patients every day of stay with a simple feedback form.

Analytics, reporting and tools to interpret the natural language offer an insight into a Web dashboard Flags the proper parties with bad patient experiences to make service recovery easier

Who Uses Q-Rounding Hospitals/health systems Any hospital that wants its patient experience to be improved

How Q-Rounding Can Help *Provides immediate visibility and praises to patients without occupying the crucial time of staff *Alerts administrative and clinical personnel to disgruntled patients so that the problem may be resolved before it increases *Help medical professionals give consistent, high quality hospital experience

*Improved patient safety and satisfaction

How Q-Rounding Works STEP.1 Q-Rounding text provides a daily link to a feedback form for patients in a hospital environment.

STEP.2 Patients on their smartphone or tablet report any complaints or praises STEP.3 Patient answers are shown on the online dashboard in real time and hospital staff are offered options for triage recovery.

BENEFITS OF Q-ROUNDING When a patient expresses worry or compliments, the feedback is recorded and added into the easy-to-read but strong web dashboard of Q-Rounding.

With just a fast glance of the data, suppliers in the middle of patient rounds may receive active insights and go deeper to find trends and patterns when things are sluggish.

And it is not essential to waste time filling out documentation or tracking documents—within the Q-Rounding platform, all relevant information can be maintained to create a clear audit trail.

Even the greatest hospitals can have a disappointed patient.

But you can't always avoid a problem

FOR MORE INFORMATION Phone Number (646) 875-8829

Email Address info@q-reviews.com

WEBSITE WWW.Q-REVIEWS.COM