Issuu

Heroes

The

Some Everyday Heroes in Ottawa County

GIVE

Everyday

Others ADVOCATE for their neighbors Together, UNITED, we create the building blocks of a better life for all!

of Ottawa County

Donâ€™t forget all the VOLUNTEER heroes who donate their time and skills!

Read all about it in this issue of EVERYDAY HEROES 2011-12 Report to the Community

Is it a bird … is it a plane?

2011-12 Board of Directors

No! It’s thousands of everyday heroes.

Jack Russell, Shape Corp., Chair Peter Esser, Holland Sentinel, Vice-Chair Ron Veldman, Coopersville Area Public Schools, Secretary Michael Metzger, JSJ (retired), Treasurer Brett Burza, Raymond James, At-large Taiyoh Afrik, JCI David DeYoung, JSJ Sandra Graan, Haworth Eric Kaelin, WGHN Larry Koops, Fifth Third Bank Les Denton, West Michigan Labor Council Robert Spaman, County of Ottawa Paul Thurman, ITW Drawform Dr. Dorothy VanderJagt, Hudsonville Public Schools Mark Wilson, Huntington Bank

At Greater Ottawa County United Way, our MISSION is

Patrick Moran

To improve the quality of life for all Ottawa County residents by identifying pressing community challenges and focusing our collective power and resources to address those needs. Jack Russell

To create lasting change in the health & human services realm through the “LIVE UNITED” and “Community Impact” models.

Jack Russell Chairman of the Board

Patrick Moran President

Join the movement today at www.ottawaunitedway.org

2011-12 Financial Report*

Fiscal Year April 1, 2011 – March 31, 2012 Thank you to our Finance Committee: Robert Rander, Jack Russell, Mike Metzger, and Tony Verplank

WHAT WE SPEND OPERATIONAL EXPENSES $657,359 EXPENSE BREAKDOWN:

t is our pleasure to say a big thank you and congratulations to the more than 12,000 Everyday Heroes in Ottawa County who were a part of the Live United movement over the past year. These Everyday Heroes volunteered more than 115,000 hours (up 7% percent over last year), gave more than $2.1 million (up more than $150,000 from last year) and created more than $5 million of community benefit ( the largest in our history). Because of you, United Way is able to make lasting changes in the impact areas of Education, Financial Stability, Health, and Emergency Assistance and Basic Human Needs. Being an Everyday Hero is different from being For every dollar a Superhero. In the movies there is one Superhero received by who singlehandedly performs amazing feats to save the universe. In the “Live United” story, the United Way, one that happens every day in our own Ottawa County communities, thousands of heroes perform the community amazing feats while nobody is watching. Our Live United Everyday Heroes may not have X-ray vision, received $2.54 but—together, united—they keep a laser focus on of community 22 intended results in our four Impact Areas. Our benefit. Live United Everyday Heroes may not each have superhuman strength, but—together, united—they can lift people out of the despair of abuse and poverty. Our Live United Everyday Heroes may not be able to magically transport themselves from one place to another instantly, but—together, united—they can make food appear in front of the hungry and affordable prescriptions appear for the elderly and transform fear into hope. Together, united, there’s no problem we can’t tackle, no burden we can’t lift. Thank you,

Our VISION is

Administration Fundraising Advocacy & Volunteerism

Message from the President and Chairman of the Board

$181,902 $198,612 $276,845

WHAT WE GET

WHAT WE DO

FOR WHAT WE SPEND

WITH WHAT WE GET FOR WHAT WE SPEND

REVENUE GENERATED $2,217,259

COMMUNITY BENEFIT $5,637,553 COMMUNITY BENEFIT BREAKDOWN:

REVENUE BREAKDOWN: Campaign Revenue Grants Sponsorships Investment Income

$2,124,957 $ 19,200 $ 28,425 $ 44,677

*As of March 31, 2012 audit **Dollars that are given to community programs because of United Way’s investment in that program. ***Value of services received by the community at no charge.

Investment into community programs Investment into collaboratives & initiatives Dollars leveraged into Ottawa County by UW** Value of Volunteerism In-kind support for impact work***

$1,431,540

$ 65,000 $1,610,625 $2,466,588 $ 63,800

n 1887, a Denver woman, a priest, two ministers and a rabbi recognized the need for cooperative action to address their city’s welfare problems. They created an organization to collect funds for local charities, as well as to coordinate relief services, counsel and refer clients to cooperating agencies, and make emergency assistance grants in cases which could not be referred. That year, Denver raised $21,700 and created a movement that would spread throughout the country to become United Way. Today, 125 years later, United Way is still focused on improving lives by mobilizing the caring power of communities. And Ottawa County is one of 1,300 caring communities throughout the United States that supports a strong, local United Way. As you can see on page 2, in 2011-12, the people of Ottawa County—together, UNITED—donated more than 2 million dollars and more than 115,000 hours of time and skill to create more than 5 million dollars in community benefit. In these pages you will read more about all the good that is happening in our community because our community supports United Way.

Here are a few highlights:

95%

Lakeshore Adult Learning Center. United Way is proud to have played a role in bringing this unique Literacy-toWork program to Ottawa County. Read more about it on page 8.

of Community Investment Panel Members who responded to a United Way survey gave the community investment process a rating of 4 or 5 out of 5.

100%

of Community Investment Panel Members said they would recommend the process to another.

92%

of all agencies that responded to a survey rated the community investment process as a 4 or 5 out of 5.

100%

of agencies stated that their partnership with United Way was valuable to their organization. Captains Sally and Jay Davis of The Salvation ArmyGrand Haven accept the 2012 Pinnacle of Partnership Award at United Way’s Celebration Event in March.

Wow! Look at all the ways that United Way ADVOCATES for EVERYONE in Ottawa County!

Community Health Needs Assessment. In cooperation with United Way and the Ottawa County Health Department, Ottawa County’s three hospitals worked together on a single Community Health Needs Assessment in 2012. Read more about this first-ofits-kind collaboration on page 12.

2012 Ottawa County Community Health Needs Assessment A study of our health issues, needs and opportunities

2012 Ottawa County Community Health Needs Assessment

Highlights of the Year

FamilyWize Prescription Discount Program. Ottawa County’s citizens have saved more than $125,000 on their prescriptions through this program. Read more about it on page 9. WHOLE FAMILY CONNECTION. Ottawa County is the first county in Michigan to provide this confidential, web-based service. Read more about it on page 13.

Working together to advance the common good, that’s how the people of Ottawa County

Heroes R Everyday

GIVE.

2011–12 Campaign Cabinet Campaign Chair

Scott Remenschneider Huntington Bank

Lighthouse Leadership Circle North Tim and Jill Parker Harbor Industries, Inc.

Lighthouse Leadership Circle South Franco and Alessandra Bianchi Haworth, Inc.

Major Firms Mike Metzger, JSJ Corp. (retired) Mark Wilson, Huntington Bank Pete Esser, Holland Sentinel Larry Koops, Fifth Third Bank

aising more than two million dollars and turning it into more than five million dollars of community benefit doesn’t just happen. It all starts with a group of SUPERHEROES called the Campaign Cabinet—volunteer leaders from throughout Ottawa County. In 2011-12, these intrepid community champions were led by Campaign Chair Scott Remenschneider, Vice-President, Huntington Bank. Scott and Mary Remenschneider and their children Madison and Will made the community campaign a family affair. They inspired thousands of families in Ottawa County to be Everyday Heroes, too. Their heroic efforts helped raise $2,179,586 to be invested in effective local programs that improve the health, education, and financial stability of our community—and provide emergency assistance to our neighbors in need. The campaign cabinet gets to work in early summer, contacting companies and organizations throughout Ottawa County to help set up workplace campaigns. Once all the companies are contacted, the next wave Madison, Scott, Will and Mary of superheroes steps up—the volunteer account managers. Remenschneider These volunteers work one-on-one with company campaign coordinators to schedule kickoff events with agency speakers, make presentations, and make sure their accounts have the information and support they need to run effective campaigns. Without them, the 200 workplace campaigns in Ottawa County would not get the attention they need and deserve.

Small Business

Volunteers take a break for lunch.

Brett Burza, Raymond James Taiyoh Afrik, JCI

Professional Jeff Beswick, Varnum Law Dolores Trese, Legal Aid of Western Michigan David DeYoung, JSJ Corp.

Government Patrick McGinnis City Manager, City of Grand Haven

Education Keith Konarska, Superintendent Grand Haven Area Public Schools Ron Veldman, Superintendent Coopersville Area Public Schools Karen McPhee, OAISD Superintendent Dorothy VanderJagt, Hudsonville Public Schools

Nonprofit Sarah Lewakowski, Tri-Cities Ministries Charisse Mitchell, Center for Women in Transition

Retiree Steve Groters, GHAPS (retired) Sandy Huber, GHAPS (retired)

Beyond the Workplace Paul Thurman, ITW Drawform Eric Kaelin, WGHN

Other Cabinet Members Jack Russell, Shape Corp. Les Denton, West Michigan Labor Council Robert Spaman, Ottawa County

Will and Scott post 40% at Kollen Park in Holland.

September 15, 2011: The Campaign Kicks Off The big day arrives—Day of Caring—when more than 800 Everyday Heroes get their work gloves on and fan out across the county to rake, dig, scrape, paint, haul and help in every way possible. When all those volunteers take a break at NASCAR RV Park in Grand Haven Township for a volunteer lunch (donated and served by campaign sponsor A.D. Bos Vending Services, Inc. of Holland) the campaign officially kicks off with the announcement of the campaign goal.

Then the real work begins. Throughout fall and winter, companies and organizations offer their employees an opportunity to LIVE UNITED by making a payroll deduction pledge to United Way to be invested in effective local programs that solve problems in our community, and prevent problems from happening in the first place. But’s it not always work. Our Everyday Heroes put the “fun” in fundraising, as you can see on the next page!

2011-12 Account Managers

Friends in high places.

The following individuals gave their time and skill to assist United Way by managing company campaigns.

Here’s pie in your eye. Meijer asso ciates don just sell pie , they occas ’t wear it, too— ionally like when th United Way ey meet thei campaign go r als.

thany emenschneider and Be Campaign Chair Scott R derBent Van Jill er nag ma m gra n Christian Services pro Energy campaign and the rs’ kicked off the Consumers me nsu Co m bell Complex fro got a tour of the JH Camp . Kee nnis Mc public affairs director De

ack Short stl? or tal

rves Jeff Mulder se iate ODL President oc ss a to e ag d saus up pancakes an Way campaign at their United Chris Jackson t. kickoff breakfas

Shape built a wind machin e and filled it w money, then ith dre pledge form w s determine w to h associates w ich ould get a chance to grab the flying cash.

Prep to be b are lo away! wn Patrick Moran ks and Gary Han s recruit heroe ps at Seven Ste tic us Up’s F&3 Aco . ch ar M in s ay Frid

As Fall 2011 became Winter 2012, the campaign really heated up. In January, with the help of our media partners, we launched a campaign to recruit Everyday Heroes from the entire community—people who would pledge just $1 per week in 2012. The Holland Sentinel and Grand Haven Tribune offered unique “daily deals” via email that allowed their subscribers to purchase 36 meals for the needy for $10—and hundreds of people clicked “Yes!” WGHN FM in Grand Haven and WHTC AM/The Van 92.7FM in Holland used their “air power” to draw people to Everyday Hero Events throughout the county. Seven Steps Up in Spring Lake signed up Everyday Heroes at their F&3 Acoustic Fridays in March. New Holland Brew Pub in downtown Holland and Odd Side Ales in downtown Grand Haven recruited new heroes at their events, as well. continued on page 7

Alice Bakale, Grand Haven, Retired Renee Botbyl, Tri-Cities Michele Chaney, Consumers Credit Union Debbie Clark, The Mortgage House Jen Crouse, Stifel Nicolaus & Co., Inc. John Gork, Northwestern Mutual Financial Network Melinda Jurries, Ottagan Addictions Recovery, Inc. Darcy Komejan, Children’s Advocacy Center Lisa Luckey, Adecco Jordan Neiger, Manpower Julie Reynolds, DMI Financial Dave Ruwe, ReMax Wendy Schweifler, BodEnomics Deb Snyder, Manpower Gary Thompson, Michigan Custom Signs Mary VanVels, Workforce Management

2011-12 E mployee Campaign C oordinator Advisory Committee Shawn Baxter, Brilliance Corp. Tracy Hunley, ITW Drawform Jackie Kleino, Woodward, Inc. Elizabeth Le Grand, Dake Corp./a JSJ Company Deb Rink, Harbor Industries Aj Smith, Haworth, Inc. Christina Smith, Holland Sentinel

2011-12 Development Committee Madison a n her dad Sco d tt Remensch neider recruit hero at New Ho es lland Brew Pub.

Jack Russell, Chair Taiyoh Afrik Les Denton Lyndsie Post Ron Veldman

2011–12 Campaign Companies by Division Following are all companies and firms that ran an employee campaign which resulted in donations to Greater Ottawa County United Way, and/or gave a corporate gift in 2011-12. We endeavor to p resent a complete list. If we omitted anyone, we apologize. Major Firms Anderson Technologies AT&T Automatic Spring Products Corp. Benteler Automotive Brilliance Audio, Inc. Citizens Bank Consumers Energy Dr. Pepper Snapple Group Elzinga Volkers Engine Power Components, Inc. Fifth Third Bank Gage Motor Mall Global Technologies Grand Transformers, Inc. Great Lakes Castings Corporation Harbor Industries, Inc. Haworth, Inc. Holland Sentinel Holland Wire Products, Inc. Howard Miller Huntington Bank ITW Drawform JC Penney Co Inc Johnson Controls JSJ Corporation KAM Plastics K-Line Industries Inc. Kohl’s Lakeshore Fittings, Inc. Light Corporation PADNOS Macatawa Bank Magna Manpower Medallion Instrumentation Systems Meijer Mercantile Bank of Michigan Michigan Gas Utilities ODL, Inc. PNC Bank Priority Health Robert DeNooyer Chevrolet, Inc. Russ’ Restaurant SAF-Holland, Inc. Sara Lee Corporation Saturn Electronics & Engineering, Inc. Semco Energy, Inc. Shape Corporation Stanco Metal Products, Inc. Supreme Machined Products Co., Inc. Target #1482 Tennant Company Thermotron Industries Inc. Trans-Matic Manufacturing Co. United Federal Credit Union Wal-Mart West Michigan Molding, Inc.

Woodward, Inc. Worden Company Younkers Zeeland Farm Services Professional Services DeBoer, Baumann & Company, P.L.C. DeLong & Brower, P.C. Dryer Architectural Group Ferris, Busscher & Zwiers, P.C. Greenleaf Trust Keystone Coaching & Consulting Meyaard, Tolman & Venlet, P.C. Robert W Baird & Co Scholten Fant Stifel-Nicolaus Varnum Law Walburg & Associates P.C. Warner, Norcross & Judd

Small Business A. D. Bos Vending Services, Inc. Bekins Audio/Video & Appliance, Inc. D. Baker & Son Lumber Company Falcon Corporation Gazelle Sports Goodrich Quality Theaters Media 1 Pro-Temp, Inc. Reliant Professional Cleaning Rycenga Building Center Seaway Party Store Shoreline Sport & Spine Steel Forming Systems, Inc. The Bookman Western Michigan Fleet Parts Zeeland Architectural Components

Brunswick Bowling & Billiards Cannon Muskegon Corp. Casting Technologies Company Centennial Securities City of Norton Shores Community Shores Bank Concept Rehab Consumers Credit Union CSX Transportation Eagle Precision Cast Parts, Inc. Equalization Department Esco Company, LLC Family Court Services- Juvenile Division Farmers Insurance Group Federal Express Ford Motor Company Fruitport Community Schools General Motors Corporation Grange Insurance Hackley Community Care Center Harbor Hospice Harbor Steel & Supply Co. Henry Fox Sales Company Inc. Hewlett-Packard Hospital Purchasing Service Independent Bank Johnson & Johnson Johnson Controls JP Morgan Chase & Company Kellogg’s Knape & Vogt Manufacturing Company Knoll Inc. L-3 Communications Lifecircles Lorin Industries Macy & Co. Mary Free Bed Rehabilitation Hospital Metal Technologies - RDI Mercy Health Partners Moka Non-Profit Services Corp. Mona Shores Public Schools Monsanto Fund Morgan Stanley Smith Barney Muskegon Area ISD Muskegon Chronicle Muskegon Community College Muskegon County Clerk Nichols Paper & Supply Northview Public Schools Employees OfficeMax Orthopaedic Associates of Muskegon Pc Paragon Die & Engineering Company Perrigo Company Plante & Moran, PLLC Plumb’s Inc Pratt & Whitney Component Solutions, In Proctor & Gamble Quality Tool & Stamping Reeths Puffer School Rehmann Roman Manufacturing Company

S Abraham & Sons Inc SC Johnson Sears Senior Resources of West Michigan Shoreline Insurance Agency, Inc. Spartan Stores, Inc. Spectrum Health State Farm Insurance Steelcase Summit Polymers Sun Chemical Corporation The Campbell Group The Challenge Machinery Co. The Salvation Army Grand Rapids Thermo Fisher Scientific UPS Foundation Inc. West Michigan Shoreline West Shore Urology PLC Whirlpool Corporation Wolverine Pipe Line Wolverine Worldwide

Heroes Everyday

Beyond the Workplace AMTA Community Wellness Expo Bod-E-Nomics Natural Path, Inc. New Holland Brew Pub Norton Pines Athletic Club Odd Side Ales Seven Steps Up

Out of Town (raised by GOCUW) Barnes Group, Inc Best Buy Blue Cross Blue Shield Border States Electric Chase Chemical Bank Comerica Bank Community Shores Bank Consumers Credit Union Davenport University DTE Energy Co. Entergy Enterprise Rent A Car Flagstar Bank Gordon Food Service Hub International - Midwest IBM Manpower, Inc. Michigan Commerce Bank Nationwide Pfizer, Inc. Raymond James Financial Spartan Stores, Inc. Trans Canada Wells Fargo Community Support Campaign West Michigan Community Bank

GIVE.

Education Coopersville Area Public Schools Davenport University Grand Haven Area Public Schools Grand Valley State University Holland Public Schools Hope College Hudsonville Public Schools Jenison Public Schools Ottawa Area Intermediate School District Spring Lake Public Schools West Ottawa Public Schools Western Theological Seminary Zeeland Public Schools Government Allendale Charter Township City of Coopersville City Of Ferrysburg City of Grand Haven City of Holland City of Zeeland Combined Federal Campaign County of Ottawa Grand Haven BLP & UWUA 582 Grand Haven Charter Township Holland Board of Public Works Holland Charter Township State Employees Charitable Campaign Village of Spring Lake

Hospitals Holland Hospital North Ottawa Community Health System Zeeland Community Hospital

Out of Town AAA Michigan Acemco Automotive Air Master Systems Alcoa Automotive American Seating Company Amway Anderson Global ARAMARK Community Involvement Programs Baker College of Muskegon Bank of America Bayer Crop Science Beacon Recycling, Inc. Behler-Young Company Bennett Pump Company Berends Hendricks Stuit Insurance Agency Berger Chevrolet Bissell Inc. Brookhaven Medical Care

Nonprofit Big Brothers Big Sisters of the Lakeshore Boy Scouts of America - G.R. Ford Council Catholic Charities West Michigan CDS Lakeshore Head Start Center for Women in Transition Children’s Advocacy Center Community Action House Disability Network\Lakeshore Girl Scouts of Michigan Shore To Shore Good Samaritan Ministries Goodwill Industries Greater Ottawa County United Way Heritage Homes, Inc. Herrick District Library His Harvest Stand Holland Area Chamber of Commerce Kandu Incorporated Lakeshore Ethnic Diversity Alliance Latin Americans United for Progress Legal Aid of Western Michigan Little Red House Loutit District Library Mediation Services North Ottawa County Council on Aging Ottagan Addictions Recovery, Inc. Pathways, MI The People Center Tri-Cities Area Chamber Tri-Cities Family Y.M.C.A. Tri-Cities Historical Museum Tri-Cities Ministries, Inc. Zeeland Chamber of Commerce

Greater Ottawa County Salutes: Top 20 over 20 These 20 companies raised from $20,000 to more than $200,000 each for the community through their 2011-12 United Way campaigns, for a total raised (of employee donations, corporate gifts, and special events proceeds) of $1,219,902, or 56 percent of the total campaign.

1 $227,772.78 2 218,664.14 3. JSJ Corp. (including JSJ, GHSP, Dake and izzy+) $95,073.05 4. Consumers Energy (JH Campbell and Zeeland Service Center) $76,817.00 5. ITW Drawform $67,820.00 6. Fifth Third Bank $61,088.00 7. PADNOS $52,452.71 8. Meijer $48,420.00 9. Macatawa Bank $45,817.22 10. Johnson Controls $43,597.20 11. Grand Haven Area Public Schools $39,323.05 12. Automatic Spring Products Corp. $38,262.80 13. Woodward, Inc. $31,016.92 14. Harbor Industries, Inc. $28,998.00 15. Magna $27,475.60 16. Grand Valley State University $24,848.62 17. Loutit Foundation $23,000.00 18. Saturn Electronics & Engineering, Inc. $22,821.64 19. SAF-Holland, Inc. $22,143.00 20. Bekins Audio/Video & Appliance, Inc. $20,489.00

continued from page 5

To make sure every corner of the county was covered, United Way staff and campaign volunteers visited Chamber of Commerce and Rotary meetings, often wearing superhero duds, to drum up new Everyday Heroes. The 2011-12 community campaign connected 1,865 new donors to United Way. A total of 9,750 donors from inside and outside of our workplaces gave to United Way, up from 7,885 the year before.

By the time Spring rolled around, it was time to CELEBRATE another successful campaign!

On March 20, 2012 at Spring Lake Country Club, we saluted our Everyday Heroes and celebrated all the good we can do together when we GIVE, ADVOCATE, VOLUNTEER ... and LIVE UNITED!

The Spring Lake High School SUPER Cheer Squad was in high spirits at the March Celebration.

Denise Dhuse, of Ottawa Area Intermediate School District, received the 2012 Joe Martella Above and Beyond Award, given to the campaign coordinator who finds new ways to emphasize the importance of, and add excitement to, his or her company’s workplace campaign. The Out of the Box Award for the most innovative company campaign was presented to Shape Corp. of Grand Haven. Accepting the award are Shape United Way committee members (L-R) Jamie Burton, Danielle Schmidt, and committee chair Peg Buehler.

In-Kind Support Generosity comes in many forms. The following individuals, organizations, and businesses donated goods and services in 2011-12 that helped United Way to do its work more cost effectively. AD Bos Vending Services, Inc. DeVries Photography Grand Haven Tribune Harbor Industries, Inc. Haworth, Inc. Holland Litho Printing Services Holland Sentinel Home Depot Jeff Brinn P hotography Keystone Coaching (Mark DeRoo) Lakewood Construction Leadership Holland (Holland Area Chamber of Commerce) Magnum Coffee Roastery Michigan Custom Signs Midwest Communications (WHTC-AM and 92.7 The Van FM) Mugs Party Store Nascar RV Resort New Holland Brew Pub Odd Side Ales Pigeon Creek Shakespeare Company Revel Rob Langejans, Haworth Corporate Trainer Sara Lee Foods (Hillshire Brands) Seven Steps Up Banquet & Event Center Shape Corp. Sheila B. Warners Design Spring Lake Country Club Sweet Temptations Two Men and a Truck VerDuin’s Inc. Printing and Advertising WGHN FM 92.1

Well, our work here is done … we raised

$2.2 million … what’s next?

Just watch as our superpowers go to work to turn it into MORE!

Nelson Jacobson, President and CEO of JSJ Corp., accepted the G.W. Haworth Strength of the Community Award on behalf of “all the employees past and present who are responsible for our receiving this award.”

Through Greater O ttawa County United Way’s EDUCATION impact area in 2011-12…

HeroesADVOCATE. Everyday

EDUCATION

THE COMMUNITY Measured 6 Intended Results: • Children ready to succeed in school • Successful school progression • Career training available in school and after high school • High levels of postsecondary education/training program completion • Family caregivers’ education • Life planning at 55+ … and Invested in 9 Community Partner Programs: Boys & Girls Club of Greater Holland • Power Hour Homework Assistance Program CASA (Children’s After School Achievement) • Academic Mentoring CDS–Lakeshore Headstart • Tuition Assistance Grand HavenPublic Schools • Community CHILL (Completing Homework in a Learning Lab) Kandu, Inc. • Skill Building Services Latin Americans United for Progress • Adelante Hispanic Youth Leadership Development Program • Steps to Success Ready for School • Preschool Tuition Assistance Zeeland Public Schools • Zee Bus (Mobile Summer Library) And participated in these collaboratives and initiatives: • Great Start Collaborative • Local College Access Network (LCAN • Ready for School • Students LIVE UNITED 8

Lakeshore Adult Learning Center

n collaboration with MI Works!, Huntington Bank, the West Michigan Strategic Alliance Literacy-to-Work Initiative, Thompson M-Tec and others, United Way is proud to be part of this new Literacy-to-Work skills development program located in the MI Works! Office at 115 Clover, Suite 201 in Holland. Already, the Adult Basic Education (ABE), General Educational Development (GED), and English as a Second Language (ESL) classes offered as a part of the Learning Center’s comprehensive Literacy-toWork Model have helped hundreds of people gain new employment as a result of completing their GED and acquiring workforce skills. This is just one example of how United Way helps to mobilize the community to create effective local solutions to community needs—in this case the need for a competent and literate workforce for the 21st century.

Through Skill, Work and Friendship, a Life Emerges

hen Chris came to Kandu, Inc. in 2007, he had not worked a single day in his life. After graduating from high school more than 10 years before, he lived with his mother and never learned how to transition into a life of productive work. But at age 30, under very e xtenuating circumstances, he moved to Ottawa County, met and began living with new people, and was asked about his goals. At first, Chris did not understand the opportunity that work could provide, nor the benefits that come from being a part of a community and of contributing to it. He had few skills to help him manage relationships or the responsibilities of work. But Kandu’s Skill Building Services program changed all that. The change didn’t happen all at once. Chris had rarely even spoken to those around him most of his life. The progress was slow, but deliberate. Chris learned to understand and appreciate structure, patience, concentration, and persistence. He began to connect in small ways—a smile here, a nod there. He began to realize what it means to accomplish work and earn a paycheck and he found value, and himself, in this discovery.

Helping people to discover their p otential, that’s how we LIVE UNITED.

FINANCIAL STABILITY Familywize prescription discount program

n 2010, we began distributing FamilyWize prescription discount program cards throughout our community to help people without health insurance to save money on their medication. By the end of 2011, FamilyWize reported that Ottawa County’s citizens had saved more than $125,000 on their prescriptions through these simple, free cards that entitle them to discounts of up to 70%. When the FamilyWize program began, it needed a national network through which to distribute its prescription cards and track usage to measure results. United Way was the logical choice. YOUR United Way provides the FamilyWize program to Ottawa County at no cost to anyone, but at significant savings to many. To download your own card, visit www.familywize.org, or call Greater Ottawa County United Way at 616-396-7811 in Holland or 616 842-7130 and we will mail you a card.

An Unexpected Life

hen he was a younger man and looked forward to retirement, Thomas pictured himself fishing, or enjoying other hobbies, with his wife by his side. But that is not how Thomas’s life turned out. Soon after he retired, Thomas lost his wife to c ancer and most of his savings to her healthcare costs. While still grieving for her, he got a call from Child Protective Services. He was informed that, if he could not take his three young grandchildren into his home, they would be put into foster care. But Thomas no longer had a home in which to raise three children. His grandchildren attended Grand Haven schools, and it was in that c ommunity where Thomas found help, and hope. The Salvation Army of Grand Haven’s Fresh Beginnings transitional housing program provided Thomas and his grandchildren a temporary home. For the next year, while Thomas and the three children adjusted to their new circumstances, they worked diligently with case managers to become stable financially and emotionally. Today, Thomas is learning how to budget and meet the family’s needs. He and the children have received counseling, and the children have received academic mentoring, which has led to improved grades for all of them. Together, they are healing, and they have hope for a secure future, together, as a family.

Through Greater O ttawa County United Way’s FINANCIAL STABILITY impact area in 2011-12… THE COMMUNITY Measured 8 Intended Results: • Self-sufficient families • Families with adequate financial literacy • Accessible and affordable housing for all • Homelessness levels • Poverty rates • Foreclosure rate • High employment levels with job growth • High levels of postsecondary education completion … and Invested in 8 Community Partner Programs: Center for Women in Transition • Transitional Housing Community Action House • Case Management Services Good Samaritan Ministries • Community Housing Partnership Ladder Homes • Supported Independent Living Housing Legal Aid of Western Michigan • Legal Services Love INC of Allendale • Transportation Assistance Program People Center, The • Transitional Housing Salvation Army, The (Grand Haven) • Fresh Beginnings Transitional Housing … and Participated in These Collaboratives and Initiatives: • Ottawa Area Housing Coalition • Neighborhood Connections

Providing a hand UP from poverty and loss to independence and growth, that’s how we LIVE UNITED. 9

Whoa … WHO are YOU?

Everyday Heroes

We’re the LIVE UNITED Everyday Heroes of Ottawa County! Together, united, we can do more than any of us can do alone.

of Ottawa County

What do we have to do?

Wanna join us?

Give a dollar a week…

Or an hour…

Or advocate on behalf of your neighbors.

Okay … tell us more

or all three! It all starts when people give a little to United Way. They give where they work, or online at www. ottawaunitedway.org.

How do I know where to volunteer?

That’s right: Every year, more than 40 people v olunteer to help United Way staff carry out the community campaign.

It doesn’t have to be a lot. Just $1 a week will feed a family for a month through a United Way-funded food assistance program.

Find volunteer opportunities at www.ottawaunitedway.org/volunteer.

So … hundreds of companies and thousands of their employees get together … and before you know it, Ottawa County’s Everyday Heroes have raised more than

$2 million!

Or give an hour or a day … Share your mind or your muscle.

You can even v olunteer to help with the United Way Campaign!

And now it’s time to invest all that generosity to advance the common good.

This year, more than 70 volunteers served in the Community Investment Process.

Not when we LIVE UNITED. The v olunteers are divided into panels in our four impact areas: Health, Education, Financial Stability, and Emergency Assistance/Basic Human Needs.

I think it’s starting to be clear

How does United Way know what it wants its programs to measure?

Every three years United Way conducts a community assessment in Ottawa County. That’s how we know how well we’re doing as a community.

You’re getting it now … and the money gets invested in effective local programs. That’s how United Way mobilizes the caring power of our community to create the building blocks of a better life for all.

Wow! It must be a lot of work to decide where the money goes!

CI volunteers invested in 62 programs of 42 local nonprofit organizations.

Each panel visits from 5 to 7 programs in that impact area, then meets to discuss how well those programs are measuring and meeting United Way’s intended results. Then they decide how much to invest, and their panel leader finalizes their recommendations, which are then presented to the Board of Directors.

More volunteers!

OK, so the PEOPLE of Ottawa County GIVE some of their money … and then the PEOPLE decide where to invest that money.

Alright, alright, we’ll join the movement? Is there a tee-shirt?

You bet!

You, too,

can be an EVERYDAY HERO. Give where you work, or go to www.ottawaunitedway.org to JOIN THE MOVEMENT

Through Greater O ttawa County United Way’s HEALTH impact area in 2011-12… THE COMMUNITY Measured 8 Intended Results: • Primary and emergency healthcare access for all • Dental are access for all • Healthy Adults • Healthy Youth • Counseling available to all • Abuse and neglect levels • Effective chronic disease management • Educate parents

… and Invested in 27 Community Partner Programs: ARC – Advocacy & Resource Center • Supported Parenting Association for the Blind & Visually Impaired • Blindness & Low Vision Rehabilitation Bethany Christian Services • El Centro Big Brothers Big Sisters of the Lakeshore • Youth Mentoring Boy Scouts of America, Gerald R. Ford Council • Comprehensive Youth Development Catholic Charities West Michigan • Crossroads • Pregnancy Outreach Counseling and Support Program Center for Women in Transition • Child & Family Services • Girls on the Run Children’s Advocacy Center • Wrap Around Program City on a Hill Ministries • Health Clinic Grand Haven Department of Public Safety • DARE (Drug Abuse Resistance Education) Girl Scouts of Michigan Shore to Shore • Comprehensive Youth Development Good Samaritan Ministries • Faith in Youth Partnership LEDA (Lakeshore Ethnic Diversity Alliance) • Calling All Colors • Migrant Mentoring Program Mediation Services • Child Welfare Family Conferences NEO Forum • Drug Abuse Prevention & Education NORA (Northwest Ottawa Recreation Authority) • Recreation Summer School OAR (Ottagan Addictions Recovery) • Substance Abuse Residential Treatment • Substance Abuse Outpatient Treatment Pathways, MI • Education & Support for Parents of School-age Children • Mental Health Services • Substance Abuse Services • Total Trek Quest Tri-Cities Ministries Counseling • Counseling for Children, Adults, and Families Tri-Cities Family YMCA • Day Camp & Childcare

And participated in these collaboratives and initiatives: • North Ottawa Access to Healthcare Taskforce • Ottawa County School Health Plan • Ottawa Substance Abuse Prevention Coalition • Youth Suicide Prevention Coalition • Health and Human Services Coordinating Council

HeroesADVOCATE. Everyday

HEALTH

Community Health Needs Assessment

2012 Ottawa County Community Health Needs Assessment

A study of our health issues, needs and opportunities

2012 Ottawa County Community Health Needs Assessment

n 2011, United Way invited Ottawa County’s three hospital systems—Holland Hospital, North Ottawa Community Health System, and Spectrum-Zeeland Hospital—to work together, in cooperation with United Way and the Ottawa County Health Department, to develop a single Community Health Needs Assessment for Ottawa County. With Greater Ottawa County United Way as fiduciary, these three shared the expense and are benefiting from the results of a single Community Health Needs Assessment. Greater Ottawa County United Way will feature this health needs assessment as part of its overall Community Assessment, which it will present later in 2012.

Healthy Fun in the Summertime

he North Ottawa Recreation Authority (NORA) Summer Program meets the needs of a safe environment for children as well as helping them to develop a healthy lifestyle. Through this program, children participate in a variety of recreational and creative activities while also addressing a concern noted in United Way’s Ottawa County Community Assessment: 76.5 percent of the county’s children spend three to four hours a day on sedentary, electronic entertainment. This program helps area youth become active and develop healthy skills and habits for a lifetime. Nutritious lunches are provided daily by The Salvation Army of Grand Haven, a creative collaboration that helps children whose families experience food insecurity. Last summer, two children of a Bhutanese refugee family that had recently relocated to our community received United Way scholarship assistance to attend NORA’s summer school program. The brothers had been through a harrowing ordeal, and their church sponsors hoped to help them adjust to life in their new community in a less formal setting than a classroom. That’s exactly what happened. They acquired language skills, learned about their new culture, relaxed and played and enjoyed life as children should. By summer’s end, the boys exhibited improved self-esteem, increased ability to communicate and relate to their peers and instructors, and better health. When the new school year rolled around, they weren’t strangers from a strange land any longer; they belonged.

Helping our community’s kids to grow up healthy, that’s how we LIVE UNITED.

Emergency assistance

Basic Human Needs Whole Family Connection

n early 2011, when we introduced wholefamilyottawa.com , we were the first in Michigan to offer this unique, web-based program that helps families identify their needs and link to the local services available to meet those needs. In the past year, working with our partners, we received a $10,000 grant from the AT&T Foundation to purchase technology that helped more families to log on, connect, and succeed. Today, more than 700 Ottawa County families are using Whole Family Connection to foster healthy, productive lives. You can log on at www.wholefamilyottawa.com, too! It’s free, easy, confidential and convenient.

Health and Hope Return

ablo arrived at Community Action House exhausted, sick and hopeless. He had worked his whole life, but for the past 11 years he had struggled with Diabetes Mellitis, and finally he was unable to work regularly. But he was too young to retire and receive Social Security and Medicare benefits. Without regular work, Pablo had no medical benefits. Without medical benefits, he could not afford essential medical treatment to manage his disease. He applied for Social Security, but his application was turned down. A bout of pancreatitis had resulted in a lengthy hospital stay and more than $40,000 in medical bills, and he was three months behind in his rent. This hard-working and once proud, selfsupporting man had hit bottom. Then Pablo met Kim, an Emergency Services Case Manager at Community Action House in Holland. Kim worked with Pablo to gather the r equired information from his landlord and doctors that would support a comprehensive application for Social Security benefits. The goal was to get Pablo the consistent support and medical care he needed to manage his chronic illness, and get him back to work. And, in less than a month, that goal was achieved. Today, Pablo is well enough to work part time and volunteer in the community.

Through Greater Ottawa County United Way’s emergency assistance and basic human needs impact area in 2011-12… THE COMMUNITY focused on: • Food • Shelter • Utilities • Transportation • Abuse prevention and intervention • Child and adult care • Access and referral … and Invested in 18 Community Partner Programs: American Red Cross – Ottawa County • Disaster Relief Center for Women in Transition • Court Advocacy • Domestic Violence • Sexual Assault Children’s Advocacy Center • Assessment/Intervention Community Action House • Emergency Services Coopersville Cares • Utility & Housing Assistance Feeding America West Michigan • Food Assistance for Needy Families Heritage H.O.M.E’s • Smith Regional Respite His Harvest Stand • Basic Needs Program Little Red House, The • Adult Day Care Services & Transportation NOCCOA (North Ottawa County Council on Aging) • Urgent Healthcare Needs program Pathways, MI • CASA (Court Appointed Special Advocate) • Childcare Scholarships People Center, The • Food Pantry Salvation Army, The (Grand Haven) • Emergency Social Services Assistance • SA Emergency Housing Salvation Army, The (Holland) • Utility Assistance

And participated in these collaboratives and initiatives: • CALL 2-1-1 (Community Access Line of the Lakeshore) • Emergency Food and Shelter Program • Ottawa County Food Coalition • Getting Connected

Helping people back on their feet and in control of their lives, that’s how we LIVE UNITED. 13

Day of Caring Teams (A numeral after the company name indicates the number of teams from that company.) A.D. Bos Anderson Technologies Automatic Spring Products Bethany Christian Services Black River Public School Bod-E-Nomics, LLC Catholic Charities Chamber-Grand Haven, Spring Lake, Ferrysburg Chemical Bank City of Grand Haven Consumers Energy-J.H. Campbell Complex Dake, a JSJ business Davenport University Elzinga & Volkers Evergreen Commons Fairmount Minerals Fifth Third Bank Genzink Steel GHAPS GHAPS Retired Teachers and Assistants GHSP, a JSJ business Grand Haven BLP Grand Transformers Inc. Greater Ottawa County United Way Harbor Industries Haworth Inc Herman Miller (9) Holland Sentinel Huntington Bank ITW Drawform Johnson Controls JSJ Corporation Lake Trust Credit Union Lakeshore Clubhouse Lakeshore Fittings Legal Aid of Western Michigan Light Corporation Macatawa Bank (4) Medallion Instrumentation Systems NOCH PNC Bank Refab LLC Rotary Club of Grand Haven Sara Lee (Hillshire Brands) Spring Lake Public Schools Steel Forming Systems, Inc. Tennant The Mortgage House TUV America Woodward Inc. Worden Company YMCA Zeeland Community Hospital (Spectrum Health) Individual Volunteers: Cook Family Addie Haan Sandy Huber Michael Huyser Lee Family Jan Meinel Christina Morgan Remenschnieder Family Julie Reynolds Dan Ruiter Becky Stout Mary Beth Timmer Weller Family Norm Welty

HeroesVOLUNTEER. Everyday

Volunteer Campaign Continues to Break Records

n March 2011, Shannon Morton, Director of Volunteerism, announced a lofty goal of recruiting 5,630 people who volunteer in Ottawa County through United Way, and for the third year in a row that goal was exceeded. The 2011-12 volunteer campaign yielded 5,776 volunteers who gave 115,477 hours of service and—with a volunteer hour valued at $21.36— more than $2.46 m illion in leveraged support. There are many ways to volunteer through Greater Ottawa County United Way, including: 1. Volunteer Solutions (Log on to our secure web-based volunteer center, which matches volunteers with opportunities throughout Ottawa County, at www.ottawaunitedway. org/Volunteer); 2. The Students LIVE UNITED program for high school students; 3. United Way-led events that occur throughout the year, such as Day of Caring, Rake a Difference, and Beach Sweep; 4. Company & Organization Volunteer Opportunities (such as our unique partnership with Ottawa County Parks, Adopt-A-Park).

Community’s Kids Continue to Contribute

ore than 200 middle school students helped propel the Volunteer Campaign past its goal with one fantastic day of volunteerism and community engagement. On Friday, February 10, 2012, the students of Lakeshore Middle School in Grand Haven boarded buses that took them to volunteer project sites throughout Grand Haven – such as the YMCA and Tri-Cities Ministries Counseling (pictured here). After their morning of volunteering they enjoyed

a pizza lunch, then gathered in the school auditorium to reflect on their experiences and watch an “instant replay” video of their morning p rojects. It was the second year for this event, and by all accounts it will return next year for another encore.

2012 Volunteer of the Year Rhonda Dittman

honda Dittman, a Holland resident and employee of PNC Bank, was named 2012 Volunteer of the Year. She has served as a United Way community investment panel leader for eight years and is also a member of the impact cabinet, which oversees the community investment process. She was the employee campaign coordinator for PNC Bank in Ottawa County and the force behind successful campaigns there for many years. In addition to United Way, she volunteers at DeAnna’s Playhouse in Zeeland, in their Grow Up Great program, and tutors 4th and 5th grade children with Math Fact through Life Services Systems.

Volunteer Advisory Committee Chair: Dorothy VanderJagt, Principal, Bauer Elementary School, Hudsonville Jacinta Blaszak, Love, INC of Allendale Tami Elhart, Kandu, Inc. Sandy Huber, retired GHAPS Principal Jay Link, Herman Miller Sherry Martens, Center for Women in Transition Chuck Michele, Shape Mike Verduin, Verduin’s, Inc. Printing and Advertising Joan Wills-Birch, Little Red House

Volunteer Now! at www.ottawaunitedway.org Adopt-A-Park Program Growing

n a community that is known for being one of the happiest and healthiest places to live in the whole United States, it is no wonder that we take such great pride in our parks and their beauty. The Adopt-a-Park partnership between Ottawa County Parks and Greater O ttawa County United Way insures that those parks will stay beautiful with the help of volunteers from throughout the county. Organizations agree to provide a team of volunteers to visit their adopted park three times a year to keep it free from invasive plant species. You don’t have to be a big company to adopt a park. Even United Way, with our small staff of seven, has adopted a park. In exchange for doing something great for a county park and enjoying the camaraderie of working alongside coworkers for a few hours in the great outdoors, Ottawa County Parks Department erects a sign at the park that displays the adopting organization’s name and logo. Five parks have been adopted by the following organizations: • Hemlock Crossings – GHSP • Rosy Mound Natural Area – Automatic Spring Products Corp. • Kirk Park – Greater Ottawa County United Way • Pigeon Creek Park – Hillshire Brands (formerly Sara Lee Foods) • Historic Ottawa Beaches – Alpha Theta Chi of Hope College There are many more Ottawa County parks and natural areas waiting to be adopted. One of them is near you! If your organization is interested in adopting a park, contact Shannon Morton, Director of Volunteerism, at smorton@ottawaunitedway.org, for details.

Volunteerism by the Numbers: In the 12 months ending March 31, 2012:

5,776

One Beautiful Day to Build Community Nearly 800 Ottawa County citizens did not report to their usual jobs on the morning of Thursday, September 15, 2011, but no one was marked “absent” and none of the 800 were taking it easy. Instead they set out into the late summer sunshine to 60 project sites as part of United Way’s 11th Annual Day of Caring. In all, 80 teams from area companies, schools, and organizations got a day’s work done at parks, private homes, and nonprofit agencies— putting in a total of 4,656 hours of pulling weeds, scraping paint, fixing roofs, clearing trash and more. Their SUPERHERO efforts provided nearly $94,000 in labor support to the community in just one day.

More than 800 STUDENTS LIVE UNITED Since its inception in 2007, Greater Ottawa County United Way’s unique Students LIVE UNITED program (formerly called Student Service Learning) has engaged Ottawa County’s high school students in a systematic volunteer program beginning at the end of a student’s eighth grade year. By 2011-12, the program had grown to include seven high schools—Allendale, Black River, Coopersville, Grand Haven, West Ottawa, Zeeland East and Zeeland West. Currently 800 students are enrolled in the program (up from 625 in 2011). The following 2012 graduates received the Michigan Student Service Award signed by the Governor of Michigan for extraordinary volunteerism during their high school years: Black River High School • Audrey Bauer (534.5 hours) • Daniel Chamness (566 hours) • Zachariah Caruth (1,557 hours) •Sydney Cavanaugh (423.5 hours) Grand Haven High School • Lauren Andrini (496 hours) • Scott Staal (408.5 hours) C0ngratulations to all of our students who LIVE UNITED.

volunteers

115,477 hours

$2,466,588 in labor support

Community Impact Cabinet Paul Thurman, Chair ITW Drawform Mark Wilson Huntington Bank Mark Tucker, Community Action House Sarah Lewakowski Tri-Cities Ministries Counseling Taiyoh Afrik Johnson Controls, Inc. Rhonda Dittman PNC Bank Becky Mattson Michigan Commerce Bank Shawn McPherson Shape Corp.

Community Investment Panel Leaders Rhonda Dittman PNC Bank Jeanene Kallio Tennant Company Kim LaVallee Community Shores Bank Shawn McPherson Shape Corp. Lyndsie Post Davenport University Cindy Putnam Amy Stringham Grand Haven Area Public Schools Johnna VanNess Macatawa Bank

Automatic Spring Products Corp. HR Director Bob Van Dyke keeps his team on task during one of their volunteer visits to Rosy Mound Natural Area in Grand Haven Township.

Beacon Society $10,000+

A dedicated group of citizens—the members of the Lighthouse Leadership Circle—support our community through gifts of $500 or more per household per year. In the 2011-12 Community Campaign, Greater Ottawa County United Way received 712 such gifts— from employees of workplaces that run campaigns as well as individuals not associated with a workplace campaign— for a total of $741,412.

Anonymous Budd & Melinda Brink Shape Corporation/Grand Haven Area Public Schools Loutit Foundation Dick & Ethie Haworth Haworth, Inc. Matthew & Jennifer Haworth Haworth, Inc. F. Martin & Dorothy Johnson JSJ Corporation Marion A. & Ruth K. Sherwood Family Fund Mary Ann Sherwood Fund Lynne Sherwood Fund L. J. Verplank Shape Corporation Gary & Vicki Verplank Shape Corporation Admiral’s Circle $5,000–$9,999 Don & Cindy Anderson Franco & Alessandra Bianchi Haworth, Inc. David & Susan Couch Spartan Stores, Inc. Thomas F. & Debbi DeVoursney Shape Corporation

Gerard Gravelyn Fifth Third Bank Ann Harten Haworth, Inc. Edna Haworth Mary Jacobson Martin & Terri Jennings JSJ Corporation Pamela Linton Wolverine Worldwide Buzz Miller Howard Miller John Mooney Haworth, Inc. Steven & Sandra Moreland Automatic Spring Products Corp. Scott & Marla Nisbet Woodward, Inc. Jeff & Cindy Olds Global Technologies Tim & Jill Parker Harbor Industries, Inc. Cindy Parker-Euscher Harbor Industries, Inc. Mark & Marcela Quigg Engine Power Components, Inc. Jack Russell Shape Corporation Chuck & Sheri Saylor izzy+/a JSJ Business

Michael Bremer Macatawa Bank Jim & Joan Brown Anderson Technologies/County of Ottawa James & Jane Brown Stifel-Nicolaus Krystal & Steve Bulthuis Zeeland Public Schools Ann Busby ODL, Inc. Timothy Byerly PADNOS Dr. Kennard & Wendy Creason David & Nancy DeJonge Woodward, Inc. Dominique & Julie DeNooyer Robert De Nooyer Chevrolet, Inc. Rebecca Dernberger Manpower Guy Descloux Elzinga Volkers Dave & Kelly Devoe Harbor Industries, Inc. Robert Dutmers Haworth, Inc. Deborah Erickson Fifth Third Bank Pete & Kathy Esser Holland Sentinel

2011-12 Lighthouse Leadership Circle In other words, approximately 7 percent of all donors gave 34 percent of the total campaign dollars raised. In the Tri-Cities, for the ninth year, an anonymous donor offered a challenge to match all new and increased leadership gifts from Tri-Cities residents, up to $30,000. And residents of the Tri-Cities rose to that challenge, giving $41,825 in new and increased leadership gifts. We thank each and every person listed here for being that beacon of light that guides others safely in from the storm. As a community, we are stronger and more able to weather what storms may come … because of you. (If we inadvertently omitted your name from this list, we apologize for the error and ask that you kindly let us know. Please contact Tracy Plummer via email, tplummer@ottawaunitedway.org, or telephone 616-396-7811.)

David & Janet DeYoung JSJ Corporation/izzy+ Dave & Mary Eagin Martha Erickson Tony & Kathy Gage Gage Motor Mall Jack & Martha Winsche Gisinger SAF-Holland, Inc. Dave & Kathy Hensch Chase Nelson & Lana Jacobson JSJ Corporation Bari Johnson Larry & Jeanie Koops Fifth Third Bank Lynne Sherwood JSJ Corporation Dr. Lowell & Mrs. Mary Van De Riet Captain’s Circle $2,500–$4,999 Jeff & Tammy Beswick Varnum Law/Grand Haven Area Public Schools Kevin & Lori Blanding Grand Haven Area Public Schools James Bos Johnson Controls Robert & Julia Currier Shape Corporation Scott DeMeester Fifth Third Bank Robert J. DeNooyer II & Colette Volkema DeNooyer Robert De Nooyer Chevrolet, Inc. John & Linda Dice Macatawa Bank Salvatore Ferlito Fifth Third Bank Mr. & Mrs. Henry A. Fox Jr. Henry A. Fox Sales Company, Inc.

Timothy Schroeder Tony & Monica Verplank Shape Corporation Commander’s Circle $1,000–$2,499 Anonymous Ryan Anair Johnson Controls Glenn Anderson Anderson Technologies Duane Arnold Consumers Energy Kevin Bailey Haworth, Inc. Jason Balgavy Macatawa Bank Dave & Kathy Barber Harbor Industries, Inc. Brian Bartels Fifth Third Bank Chick Blue Grand Valley State University Gilles Boehm ITW Drawform Marvin Hinga & Cris Boon-Hinga Fifth Third Bank Tom & Jane Bos A. D. Bos Vending Services Tom & Laurie Bos A. D. Bos Vending Services Steven Boss Allendale Charter Township Arend Boterenbrood Plante & Moran, PLLC Thomas Boven Scholten Fant Dr. Daniel & Deborah Bowen John & Tracy Bowman Woodward Inc.

William & Elaine Evenson Legal Aid of Western Michigan Mark & Debra Feyen County of Ottawa Dave Field Haworth, Inc. Jim Fisher PADNOS David & Nancy Foster Priority Health Corey & ShelleyFreimark Rob & Jill Garrison Prime Lending Gary Gaultney Shape Corporation Thomas Genson Herrick District Library Rick & Leann Glasser izzy+/ a JSJ Business Brian Group Dr. Pepper Snapple Group Craig & Karen Hall Greg Hankamp Harbor Industries, Inc. Craig Hankinson Macatawa Bank Janet Harris Saturn Electronics & Engineering, Inc. Chris Helder Consumers Energy Matthew Helms Consumers Energy James Hilliard Haworth, Inc. Michael Hnatiuk GHSP/a JSJ Business Tim & Lori Hornshaw Fifth Third Bank Shawn Hudson Consumers Energy

Stephanie Jamrog Macatawa Bank Holly & Erick Johnson JSJ Corporation/Grand Haven Area Community Foundation John Johnson Haworth, Inc. Dan & Barbara Joldersma Jim & Ginger Jurries Daniel & Patricia Keller Spring Lake Public Schools Mark & Betsy Kleist Scholten Fant Philip & Lillian Koning West Michigan Community Bank Diane & Larry Kooiker Herrick District Library Robert Koroknky-Palicz Consumers Energy Randall & Sue Kortering Haworth, Inc. Alan Lawrence Haworth, Inc. Barry & Christine Lemay JSJ Corporation Dana Lewicki Meijer Bud & Mary Lothschutz Scott Lubbers Fifth Third Bank

Rob & Cindy Pocock Holland Area Chamber of Commerce/Priority Health Darryl Rabon SAF Holland USA Richard Raborn ITW Drawform Debra Ralya Fifth Third Bank Bob & Andie Rander Michael Reilly Tennant Company Thomas & Gretchen Reinsma Scholten Fant Greg & Lois Retlaff Grand Transformers, Inc. Gerald & Starr Retzlaff Grand Transformers, Inc. Scott Reus Lakeshore Fittings, Inc. Bruce Rice Supreme Machined Products Co., Inc. Kenneth Riebe Pfizer, Inc. Jennifer Ritsema Knoll, Inc. Larry & Brenda Ritsema The Challenge Machinery Co. Tom & Tracy Robbins Ridgeview Industries

Henry & Cora Visscher Children’s Advocacy Center Morey & Kris Wagenmaker West Michigan Molding, Inc. Alice Webb Endowment Fund Hank & Louann Werksma Greater Ottawa County United Way Michael Westra The Challenge Machinery Co. Glynis Whitcomb Fifth Third Bank Robert White Entergy Brad Wierenga Fifth Third Bank James Wiersma Haworth, Inc. Andrew & Holly Williams Macatawa Bank Robert Worthington Mercantile Bank of Michigan David & Karen Young Mike & Penny Zacek JP Morgan Chase & Company/ Spring Lake Public Schools

Scott & Tracy Bekins Bekins Audio/Video & Appliance, Inc. Marilyn Benkert Sara Lee Corporation William Berghorst ITW Drawform Claudia Berry Huntington Bank Jon Bisard Shape Corporation Brook & Chrystal Bisonet Consumers Energy Mr. & Mrs. Matthew R. Boelkins Grand Valley State University John and Nancy Boese Shape Corp./GVSU Tom Bowen Coldwell Banker/Woodland Schmidt Realty Ulrica Bowen Macatawa Bank Michael Brady Macatawa Bank Janet Brashler Grand Valley State University Christina Breinig Shape Corporation Jason Bricker Shape Corporation

Sandra Coutts Haworth, Inc. Richard Crane Haworth, Inc. Dr. Bill & Mary Creason Michelle & Tom Creswell IPA Robert Davis Light Corporation Joseph DeGraves Michigan Gas Utilities Kelly Dekker Fifth Third Bank Liz DeLaLuz Greater Ottawa County United Way Dennis Delp Woodward, Inc. Manifa Dennison Baker College of Muskegon Chris Taylor & Nicole DeNooyer Robert De Nooyer Chevrolet, Inc. David & Joyce Derhammer Ottawa Area Intermediate School District Eric Deur Johnson Controls Michelle & Doug Dewey Harbor Industries, Inc. Dave DeYoung Shape Corporation

Thank you to our 2011-12 Leadership Chairs: Tim and Jill Parker Harbor Industries (left) and Franco and Alessandra Bianchi Haworth (right)

Brenda Marzynski Macatawa Bank Keith & Lynn Mast JSJ Corporation Greg & Kate Maybury Hope College Martin McCaffrey Dr. Pepper Snapple Group Martin & Karen McPhee Ottawa Area Intermediate School District Patricia Meinel Macatawa Bank Bob & Donnell Mersereau GHSP/a JSJ Business Alan & Mary Miller Alan Miller & Associates, Inc. Patrick & Stacy Moran Greater Ottawa County United Way Darell & Phyllis Moreland Automatic Spring Products Corp. Don & Pauline Niskanen GHSP/a JSJ Business Jim & Rene Nutt JSJ Corporation Gregory Olson Supreme Machined Products Co., Inc. Peg & Jeff Padnos PADNOS Keith & Jan Parrott A. D. Bos Vending Services Timothy Pennings Hope College John & Lorraine Pickett Stanco Metal Products, Inc. Tina Pietrangelo PADNOS Jack & Ginny Pimm Jeffrey & Karen Piper Shape Corporation

James Rosasco Shape Corporation Mary Ann & Mike Rublein Fifth Third Bank Glenn Rutkauskas ITW Drawform Michael Scherrens Haworth, Inc. Robert Scott Shape Corporation Marion Sherwood Family Fund David Shuart Johnson Controls Edward & Kari Smith Grand Transformers, Inc. Jeffrey Smith GHSP/a JSJ Business Randy & Arla Spaman Fifth Third Bank Karen Spaulding Trans-Matic Manufacturing Co. Scott & Terri Spence ODL, Inc. Edward & Bethany Stanisiewski Pfizer, Inc./Spectrum Health James Steffel Fifth Third Bank Teresa & Ken Stevens Chase P.J. Thompson Trans-Matic Manufacturing Co. Pat & Camy Thompson Trans-Matic Manufacturing Co. Nancy Tysman Sandra Updegraff Fifth Third Bank Barbara VanHeest Chase Richard & Amy Veenhoven West Michigan Community Bank

Navigator’s Circle $500–$999 Anonymous Lee Abramson ITW Drawform Taiyoh & Robin Afrik Johnson Controls Annette Allen Grand Haven BLP & UWUA 582 Jeffrey Andersen Haworth, Inc. Dianna Armstrong Spartan Stores, Inc. Todd Armstrong Shape Corporation Daniel Armstrong Shape Corporation Robert Arterburn Shape Corporation Chris Spencer & Charles Aschbrenner Hope College The Babbitt Family Holland Sentinel Diane Barefield Haworth, Inc. Andrea Barry Huntington Bank Shawn Baxter Brilliance Audio, Inc. Holly Beachum Mona Shores Public Schools Lola Beasley Automatic Spring Products Corp. Paula Bedford Haworth, Inc. Tim & Kristin Beers PADNOS

Gregory Brock Entergy Heather Brolick Community Shores Bank Kelvin Brown Haworth, Inc. Steven & Shelly Brown Medallion Instrumentation Systems Dr. James & Martha Bultman Hope College Brett Burza Raymond James Financial Karmen Bush Fifth Third Bank Susan Butler Haworth, Inc. Jim & Liz Butler JSJ Corporation Rose Buttleman Shape Corporation Blake & Donna Bylenga Grand Haven Area Public Schools Thomas Byrne Sherri Calcut Mercantile Bank of Michigan Susan Carlton General Motors Corporation Brenda Clark Jenison Public Schools Gregory Clifton Macatawa Bank Pam Cohn Catholic Charities West Michigan Mr. & Mrs. Matt Coleman Tennant Company Mike & Valerie Command Automatic Spring Products Corp. Donna Cornwell Center For Women In Transition

Jane & Larry Dickie Hope College Lori & Bill Dinklelmann Ottawa Area Intermediate School District Rhonda Dittman PNC Bank Robert Doreaire Harbor Industries, Inc. Douglas Dorn SAF-Holland, Inc. Mary & Robert Dougherty Haworth, Inc. Paul & Gretchen Doyle GHSP/a JSJ Business Laurie & Rich Draeger Harbor Industries, Inc. Charles Dreyer Priority Health Denny & Barb Dryer Dryer Architectural Group Thomas Durkin Haworth, Inc. Thomas & Marilyn Dykstra Haworth, Inc. Sherry Egan Haworth, Inc. Aaron & Joy Eling izzy+/a JSJ Business Brian Erickson Haworth, Inc. Jon Eslick Woodward, Inc. John Evans Haworth, Inc. Mary Jane Evink Grand Haven Area Public Schools Doug Fairchild ITW Drawform

Paul & Beth Foulkes A. D. Bos Vending Services Robert Fox Haworth, Inc. Mary Frein County of Ottawa Robert Frey Grand Valley State University John Frey Consumers Energy Mimi Fritz City of Holland James Fuglseth PADNOS Dennis & Jodi Furton Spring Lake Public Schools Kevin & Gina Gancarz Grand Haven Area Public Schools/K. Gancarz Building & Remodeling Jim & Karen Gardner ITW Drawform James Gardner Shape Corporation Gregory Gavin Harbor Industries, Inc. Robert Gibson ITW Drawform Scott Glasgow Shape Corporation

John Hendricks Bennett Pump Company Robert Hendrickson Haworth, Inc. Kelly Henry Greater Ottawa County United Way Mike & Sue Herbert GHSP/a JSJ Business Steven & Erica Hernandez Shape Corporation Timothy & Nancy Hertz Child Development Services Robert Herweyer PADNOS Thom Hirt Haworth, Inc. Bruce Hoeve Haworth, Inc. Jon & Richelle Hofman Holland Board of Public Works Randy & Melody Holcomb Harbor Industries, Inc. James Holes Shape Corporation James Hook Haworth, Inc. Judith Hooyenga Priority Health Amy Hosford Brilliance Audio, Inc.

Raymond Kennedy Haworth, Inc. Mr. & Mrs. Frank Kennedy Dake/a JSJ Business Benjamin Kepner Shape Corporation Gary Kersting Shape Corporation Kent Kiley Grand Transformers, Inc. Ron & Carol Kirchner Grand Transformers, Inc. Richard Kirsch Consumers Energy Julie Klaassen Fifth Third Bank David & Sandra Klaassen Klaassen Family Funeral Home Glenna Knape Tom & Maryann Knowles K-Line Industries, Inc./Priority Health Darcy Komejan Children’s Advocacy Center Jerry Komejan Haworth, Inc. Keith & Patti Konarska Grand Haven Area Public Schools Lisa Kosak West Michigan Community Bank

Chad & Diane Main Entergy Jill Maitzen Fifth Third Bank Tom Manderscheid City of Grand Haven Ken Marshall Haworth, Inc. Thomas Martin West Ottawa Public Schools Daniel & Wynne Martin Scholten Fant Sharon Martinez Haworth, Inc. Celia Martinez de Serrano Community Action House Jerry & Carol McFall JSJ Corporation Shawn McFall Haworth, Inc. Dennis McKee Consumers Energy Mr. & Mrs. David McLaughlin American Seating Company Thomas Meeuwsen ITW Drawform Alan Osborn & Brenda Merrifield izzy+/a JSJ Business

Scott & Beth O’Neil PADNOS Steve & Deb Ostrowski ODL, Inc. Bruce Overway Haworth, Inc. Kathleen Owens Coopersville Area Public Schools Mitchell & Karen Padnos PADNOS Shelley Padnos PADNOS Ted & Vicki Parker Harbor Industries, Inc. Cynthia Petty Magna Bob & Kelly Pickett Harbor Industries, Inc. Tim & Demera Platt Fifth Third Bank Dana & Joseph Plowman JSJ Corporation Kevin & Amy Polston Grand Haven Area Public Schools Rick & Stacey Post PADNOS

Gene Merz General Motors Corporation Mike & Terri Metzger JSJ Corporation Philip & Gloria Meyer City of Holland/Holland Public Schools Charles Michele Shape Corporation Michael Miller Automatic Spring Products Corp. Dan Mixer Cindy & Eric Moe Light Corporation Sean Moeggenborg Global Technologies Sally Moeller Haworth, Inc. Steven Morales Anderson Technologies Todd Mulder Macatawa Bank Janet Murat Harbor Industries, Inc. Robert Myers Steel Forming Systems, Inc. Adam Nelson ODL, Inc. Mark Neumann Harbor Industries, Inc. Gary Nieuwsma Haworth, Inc. Keith Noblett PADNOS Chris & Heather Northuis Trisha Nutt Grand Haven Area Public Schools Paul Olesh Haworth, Inc. James & Ruthann Olthoff

Lyndsie Post Mary Free Bed Rehabilitation Hospital Tamara Posthuma Haworth, Inc. Kurt & Cindy Pravda Harbor Industries, Inc. Denise Prestinar Global Technologies Henry Prince Pfizer, Inc. Thomas Quellet Consumers Energy Bob Rander Zeeland Farm Services Ray Reeths Harbor Industries, Inc. Mike & Lisa Reeves Woodward, Inc. Joseph Reiss Consumers Energy Scott & Mary Remenschneider Huntington Bank/Hope College Cathy Renn-Bowers SAF Holland USA Jonathan & Phyllis Rietberg Haworth, Inc. Thomas & Gail Ringelberg Deb & Mike Rink Harbor Industries, Inc. Tim & Amy Ritsema Zeeland Public Schools Ben & Amy Robbins Community Shores Bank Debra Rodrigues Shape Corporation Melissa Rookus Saturn Electronics & Engineering, Inc. Bruce Rosensteel Haworth, Inc.

The Pigeon Creek Shakespeare Company entertained Leadership givers at Pine Bend Park on August 25, 2011

Damon Gonzales Haworth, Inc. John & Martha Gork Muskegon Area ISD Sandra Graan Haworth, Inc. Brian Griffin Alcoa Automotive Karen & Mitch Grissen Children’s Advocacy Center Steven Groothuis Shape Corporation Robert Grunstra Alcoa Automotive Ronald Haan Macatawa Bank Katherine Haiker County of Ottawa Karen Hannon Harbor Industries, Inc. Randall L. & Therese A. Hansen Centennial Securities Sandra Harris ODL, Inc. Steven Hascher Shape Corporation Kurt Hayes Saturn Electronics & Engineering, Inc. Kody Hayes Saturn Electronics & Engineering, Inc. Michelle Thyfault-Haynes & Philip Haynes Greater Ottawa County United Way/Medallion Instrumentation Systems Michael Haynes Haworth, Inc. Rebecca Heeres Michigan Gas Utilities

James Houtman ITW Drawform Jeanette Hoyer Pathways, MI Kevin Hudson Consumers Energy Karen Huggett Shape Corporation Claude Hughes SAF-Holland, Inc. Mary Huisman Western Theological Seminary Molly Hunting Shape Corporation Richard Ingraham Haworth, Inc. Jeff Interbitzen ITW Drawform Ben & Carrie Irwin PADNOS Hannah James Haworth, Inc. Joseph James Haworth, Inc. Jon Jellema Grand Valley State University Erik & Nikki Jepsen JSJ Corporation Ellzabeth Johnson JSJ Corporation Keith Johnson Michigan Gas Utilities Roger & Susan Jonas County of Ottawa Laura Judge City of Holland Walter Kade Haworth, Inc. Pete & Jeanene Kallio Tennant Company Steve Kenemer Holland Sentinel

Sergio & Rachel Kraljic Grand Transformers, Inc. Douglas Krause Shape Corporation Kelly Kurburski MHP- Corporate Theresa LaBelle Woodward, Inc. George & Barbara Lambourne Johnson & Johnson Rob Langejans Haworth, Inc. Karl Lanka Shape Corporation Laura Okkonen & Greg Latsch Harbor Industries, Inc. Jon Laug Shape Corporation Santos Lazaro Sara Lee Corporation Fei Lee Woodward, Inc. Jared LeMaire Shape Corporation Ben & Sarah Lewakowski Spring Lake Intermediate School/Tri-Cities Ministries, Inc. Paul Lindemuth County of Ottawa Lynda Logan Macatawa Bank Marc & Jane Longstreet County of Ottawa David Lumm Grand Haven BLP & UWUA 582 Tammy Lutz County of Ottawa Faith MacDonald Huntington Bank Dan Mackeller Consumers Energy

Eric Rouleau Spartan Stores, Inc. Dennis Rupar Track Corp. Edward Ryan Macatawa Bank Todd Sadler Harbor Industries, Inc. Robert & Sonya Scamehorn Grand Haven BLP & UWUA 582 Charles Schmidt Automatic Spring Products Corp. Jeremy and Danielle Schmidt Shape Corporation Michael Schmidt Automatic Spring Products Corp. Mr. & Mrs. Craig W. Schopf Duane Schuldt Haworth, Inc. Erika Scurlock Shape Corporation Robert & Theresa Seaberg Howard Miller Isabel Segovia PADNOS Ravi Sharma PADNOS Lynn Sheehan Grand Valley State University

Peter & Gordeen Sherwood Lisa Shipp Haworth, Inc. Matthew Siel Greenleaf Trust Charles Sikkenga Grand Haven Area Public Schools Amy Simmons Harbor Industries, Inc. Richard Smith Entergy Michael Smith Shape Corporation Craig & Christina Smith Holland Sentinel Gwen Snider Shape Corporation Francis Sommers Lifecircles Kathleen Sova Tennant Company Steven Spink Shape Corporation Jason Stacy Spartan Stores, Inc. Greg & Sally Stepanek Medallion Instrumentation Systems James Stephans Consumers Energy Thomas Stoll SAF-Holland, Inc. Patrick Stone II Automatic Spring Products Corp. Robert & Ruth Stoppert Raymond Strang Shape Corporation

Dan & Holly Streng Family JSJ Corporation Laura Stuursma Priority Health Kent & Bonnie Suchecki City of Grand Haven Dave & Sharon Swain Robert & June Swart Jon Swets Macatawa Bank Deana Swift Macatawa Bank Dan & Ann Tabor Grand Haven Area Community Foundation Vic Tan Haworth, Inc. Timothy Taylor Baker College of Muskegon Marsha Taylor Stanco Metal Products, Inc. Joshua Tennant Shape Corporation Michael Thompson Shape Corporation Richard Thompson Shape Corporation Paul Thurman ITW Drawform

Don Timlowski Fifth Third Bank Frank Tobin Shape Corporation James Todd Brilliance Audio, Inc. Phil Todd Haworth, Inc. Paul & Ione Trap Dolores Trese Legal Aid of Western Michigan Louis Trier Falcon Corporation Michael Valz Haworth, Inc. Jack Van Dyke Bekins Audio/Video & Appliance, Inc. Robert & Mary Van Dyke Automatic Spring Products Corp. Eric Van Gessel Macatawa Bank Alan Van Raalte Spartan Stores, Inc. Rick Vandenberg Macatawa Bank Ronald Vander Schaaf Michael Vanderwilt ODL, Inc. Joseph VanLinden Shape Corporation Michael Vanommen Chemical Bank Ben VanSlooten ITW Drawform Cindy Varney Macatawa Bank

Henry & Kathy Veenstra Zeeland Community Hospital Kyle Verplank Shape Corporation Michael & Carol Victor Woodward FST Melissa Villarreal Hope College Casey Vinton Fifth Third Bank Renee Visser Haworth, Inc. John Waack Haworth, Inc. Michelle Wahlberg Reeths-Puffer Elementary Jill Walcott Macatawa Bank Peter Walenta ITW Drawform Michael Wallace Howard Miller Ron & Sue Wallish GHSP/a JSJ Business Russell Way Great Lakes Castings Corporation Thomas Weiss Haworth, Inc. James Wemple Pfizer, Inc.

Robert Weykamp Shape Corporation Kevin Wickering Shape Corporation David Wikstrom Coopersville Area Public Schools Dennis Wilde Consumers Energy Mark & Lori Wilson Huntington Bank Donald & Sharon Wisner Track Corp. Patrick Wittkopp Fifth Third Bank Scott & Lori Wolters PADNOS Dan Workman Consumers Energy Timothy Wygant Shape Corporation Sheryl Zajechowski Brilliance Audio, Inc. Dathan & Jennifer Zang Harbor Industries, Inc. Jan & Dave Zessin Hope College Rosemary Zink Muskegon Community College Gregory Zygmunt Ford Motor Company Sarah Zysk Spartan Stores, Inc.

Underneath everything we are, underneath everything we do, we are one people, connected, interdependent, UNITED. Thank you!

Call

Greater Ottawa County United Way Staff:

Greater Ottawa County United Way is a supporter of C.A.L.L. 2-1-1 of the Lakeshore. Dialing 2-1-1 connects people to services such as: b udgeting classes, e mergency food/ shelter, utility bill a ssistance, rent assistance, t ransitional housing, m entoring, substance abuse counseling, support groups, and more. Graphics by Sheila B. Warners Design Cartoon illustrations by Emma DuFort

Thank you Ottawa County!

Patrick Moran, President Kelly Henry, Chief Financial Officer Liz DeLaLuz, Director of Community Impact Louann Werksma, Director of Development and Communications Tracy Plummer, Associate Director of Development Shannon Morton, Director of Volunteerism Mailing Address: PO Box 1349 Holland, MI 49422-1349

Thank You

2011-12 CAMPAIGN SPONSORS Through sponsorship gifts, the following generous companies underwrote the costs of campaign materials and communications, which results in more of the dollars raised being invested back into the community.

PLATINUM

Main Office: 115 Clover St., Suite 300 Holland, MI 49423 616-396-7811 tel 616-396-5140 fax Satellite Office: 700 Fulton St., Suite B Grand Haven, MI 49417 616-842-7130 tel 616-842-7034 fax

GOLD A.D. Bos Vending Services, Inc. Harbor Industries, Inc. SILVER

Ready to LIVE UNITED? Go to ottawaunitedway.org and join the movement.

Haworth, Inc. PADNOS Manpower, Inc. Michigan Commerce Bank Michigan Custom Signs Varnum Law WGHN

GIVE. ADVOCATE.VOLUNTEER.

LIVE UNITED

The printing of the 2011-12 Report to the Community was underwritten by The Holland Sentinel.