May 2021 by Quad Cities Business News

INSIDE THE MAY 2021 ISSUE: Bashas Improving Connection with Local Farmers p. 3 Live Racing Returns p. 4 Plastic Surgeons Mark Decades of Improving Lives p. 6

Brenda Halvorson Provides Grand View p. 8 WingSpace Celebrates Culture of Sharing p. 9 Community Profile: Paul Kirchgraber Builds Support for Education p. 12

Play On: Musicians Singing a Merrier Tune Calendars are filling again for local performers By Stan Bindell, QCBN

usicians who have been upstaged by COVID-19 are thrilled that live entertainment is making a comeback and that the music scene is returning to a more normal situation in Arizona. Chuck Hall, who recently played

at Charly’s Pub and Grill in the Weatherford Hotel in Flagstaff and Page Springs Vineyards and Cellars in Cornville, said he looks forward to playing at The Windsock Cocktail Lounge in Prescott and other area venues. “I never completely stopped, but I was picky about what I was doing,

and I want to maintain space. I’m not ready to completely dive back in,” said the musician, who also teaches guitar and took his lessons to Zoom. Hall, who has been inducted into the Arizona Blues Hall of Fame, said the last time he performed at The Windsock, his band performed in the parking lot because not many people were allowed into the bar during the pandemic.

“We did one [concert] inside, but it was hard to get people in. Now, the numbers are crawling back up,” he said. Before the pandemic, Hall was performing six or seven days a week. “It was kind of scary at first, wondering whether you would be able to stay afloat.” Hall was surprised that he was able Continued on page 35

Not Your Parents’ RV Experience COVID-19 attracts a new kind of traveler seeking luxury experiences By Bonnie Stevens, QCBN

Verde Ranch RV Resort offers accessible luxury. “I look at our property as a high-end hotel you bring your own room to,” said Erin Forrest, Contemporary Resorts and Residences director of sales and marketing. Courtesy photo

May 2021 | Issue 5 Volume 9

u Extensive renovations completed in October, 2020. u With the holiday season upon us, we are here to take care of your friends and family traveling to Prescott in a safe and responsible manner.

hen Contemporary Resorts and Residences opened the Verde Ranch RV Resort in August 2019, the company did not account for the pandemic in its business plan – first, the shutdown of business in spring 2020, and then the surge in RV sales and rentals as the home-weary headed out to explore the world in their own space. “I don’t think people realized how popular RV-ing was prior to the pandemic and how easy, comfortable and accommodating it is to do,” said Corporate Director of Sales and Marketing Erin

u Strict Marriott International sanitization protocol is in place due to Covid-19 with masks required and social distancing procedures fully implemented. Safety modifications are in place for breakfast, fitness center and indoor pool.

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Forrest. “Our very large fulltime community of RV-ers definitely got bigger with the pandemic. And, there certainly is a shortage right now of RV resorts, especially those with all the amenities.” Verde Ranch RV Resort, located in Camp Verde, with its beautiful clubhouse, WiFi, heated pool, two hot tubs, fitness center, game and craft rooms, dive-in movies, ice cream socials, walking trail along the Verde River, coordinated activities and 5,000-square-foot dog park, has taken life on the road to a new level of accessible luxury. “I look at our property as a high-end hotel you bring your own room to,” she said.

The resort, with its 399 full-hook-up sites and 16 fully furnished vacation rental cabins, ended 2020 with a big fourth quarter, reaching 9% above expected occupancy and seeing no slowdown in sight. “As we maximized our marketing efforts, combined with our guest reviews and recommendations, our expectations have far exceeded our 2021 projections for the first three months and we are planning for a very strong 2021 all year,” said Forrest. The RV resort has two different kinds of visitors who come from all over, those transient travelers who stay for two weeks or less and those who Continued on page 28

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Bashas’ has more than 100 grocery stores across the state, including in Flagstaff, the Verde Valley and Prescott area. Photo by Betsey Bruner

A Faster Trip from Farm to Shelf Bashas’ is working to streamline the path of local foods to consumer tables

By Betsey Bruner, QCBN

or more than a year, the pandemic has shaken things up, including how grocery stores (a $40 billion industry) can efficiently execute the journey that food and other products must make from farms, ranches and other production centers to our tables, pantries and garages. Arizona’s Bashas’ Family of Stores has taken an innovative step forward to speed up the connection between grocers and local suppliers by partnering with Forager, an East Coast online and mobile platform. Bashas representatives say that during the pandemic, consumers have increased their focus on local suppliers as sources of high quality, nutritious and fresh foods that will both protect their health and put money back into local economies. This focus on shopping local, magnified during a crisis, is in line with the increasing popularity over several decades of farmers markets and Community Supported Agriculture (CSA). The Bashas’ chain, founded in 1932 and with more than 118 locations across Arizona, has long been known for being at the center in this hunt for local suppliers to fill the demand for fresh products. “Focus on local community, the local economy and local vendors is truly the bedrock of Bashas’ Family of Stores,” said Steve Mayer, Bashas’ senior vice president of marketing, merchandising and procurement. “We are the hometown grocer and have always been focused on taking care of Arizonans, whether through providing jobs for a smaller community or selling goods from local and hyper-local suppliers.” From the Bashas’ point of view, the technology that Forager uses will streamline the process of getting food and other products to consumers, and give the grocer an edge in the state’s crowded and lucrative grocery sector. “One of the biggest and most publicly noticed challenges at the very beginning of the pandemic was the absence of many items, resulting from the initial wave of panic purchasing,” Mayer said. “This was something experienced across the country. While the majority of items have returned to ‘regular’ available levels, there continue to be some products that remain hard to source.” Another change for stores during the pan-

demic has been less foot traffic, but at the same time, consumers are making larger purchases. “That shift [to fewer trips to the store] makes it all the more important to capture those sales when the customers are there and ensuring we have what they are looking for,” he noted. An additional challenge has been the reliance of supermarkets on the trucking industry to transport food long distances, sometimes resulting in produce remaining in the back of a truck for days. The sophisticated Forager model is an effort to solve many of these challenges. David Stone, a serial entrepreneur, launched Forager in 2015 in Portland, Maine “out of a desire to improve his family’s nutrition and health that led him on a three-month exploration of food systems around the world,” said Forager’s Joe Blunda. That search led to the establishment of digital local food supply chains in multiple locations throughout the United States. “Our partnership with Bashas’ is local to their geography [all of Arizona],” Blunda explained. “It began through direct outreach to them via our network. At the time, they had just established their forward-looking strategy to drive growth, and had decided that evolving their local buying program was a critical piece of their future. So, the timing for us to connect was ideal.” The partnership with Bashas’ expands on some of the initial work by Forager in Arizona supporting food access and justice during the height of the pandemic, he added. Mayer said the Forager model helps “bring all of the pieces together” by helping to “tap into and showcase” a lot more local suppliers. “Forager is a way for both the supplier and ourselves to get connected in a more powerful way,” he said. “We can now source products from a local company for just one store, for a few stores or for every store.” It seems the new partnership and its state-ofthe-art local sourcing program is right in line with the mood of consumers. According to the Forager website, “85% of shoppers would likely change grocers to find more local food,” and “96% of shoppers agree that local food is the freshest, healthiest, most nutritious and safest food available.” “Forager is a digital SAAS (software as a service) platform that connects wholesale and retail buyers with local independent farmers, fishers and grocers to manage discovery, procurement and payment processing,” said Blunda. “David’s Continued on page 39

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Arizona Downs will reopen for horse racing beginning June 1. Track officials say races will take place every Tuesday and Wednesday through Sept. 1. Photo by Ray Newton

Arizona Downs Returns to Live Racing

By Ray Newton, QCBN

fter a weak 2020 summer racing season that was jeopardized by the pandemic and subsequent shutdowns, Arizona Downs in Prescott Valley has announced a return to live racing, effective June 1. The track, east of Prescott Valley at 10501 E. AZ-89A, will feature live racing beginning at 1:30 p.m., every Tuesday and Wednesday through Sept. 15. Steve Peterson, a spokesperson for the racetrack, said Arizona Downs will be managed by Michael Weiss, a longtime horseracing industry leader who has deep ties to Arizona’s racetracks. Weiss, most recently the general manager of Rillito Park Racetrack in Tucson, is a former student at the University of Arizona Race Track Industry Program (RTIP) in the College of Agriculture and Life Sciences. He is well known for pioneering that educational program and serves as a career advisor for graduates. “Mike is the perfect fit to lead the revival of racing at Arizona Downs,” said National Horsemen’s Benevolent and Protection Association President Leroy Gessman. “He has a genuine passion for a successful future in Arizona racing. We are fortunate to have him.” “I am excited for the opportunity to contribute to efforts to save Arizona horse racing. It truly is worth saving. I look forward to rebuilding Arizona Downs and assembling a safe environment for horsemen. I also want a memorable experience for fans,” Weiss said. Arizona Downs is one of two major horseracing tracks in Arizona. The other is Turf Paradise in Phoenix. Arizona Downs features a combination of quarterhorse and thoroughbred racing. The reopening of Arizona Downs comes at a critical time in Arizona horseracing history.

The Arizona legislature is considering a bill to modernize wagering at horse tracks and Off-Track Betting (OTB) sites. Senate Bill 1794 potentially will bring more than $300 million in capital investment to Arizona racing. It also could generate more than $100 million in new state tax revenues. Called Historic Horse Racing (HHR), it permits players to place pari-mutual wagers on past races. That allows tracks and the broader agri-business and racing industry to generate money after races and on non-race days. In Yavapai County, the benefits could amount to up to $1 million in new local tax revenues and 400 new jobs, according to studies. The new legislation would allow sports betting at track and OTB sites.

PRESCOTT VALLEY MAYOR ENDORSES HISTORIC HORSE RACING

Prescott Valley Mayor Kell Palguta recently issued a statement in which he endorsed Historic Horse Racing. Noting that tourism is a major economic factor in the community, Palguta said he and other town leaders viewed Arizona Downs as a major attraction and asset for businesses and families. “Horse racing has been an important industry in Arizona since statehood,” he said. “Arizona Downs is a part of our history. As we continue to grow and thrive, we also must modernize the industries that are at our core. “ Palguta said he thought approval of Historic Horse Racing would add significantly to local and state tax revenues and help generate needed new jobs for rural Arizona. “We have a real opportunity to help rural small business owners and create additional revenue for the state.” QCBN For more information, visit arizonadowns.com or call 928-227-1996.

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Improving Lives in Northern Arizona and Beyond Dr. Lex and Dr. Quigley celebrate 30 years of plastic surgery – reattaching limbs, fixing cleft palates, reconstructing disfigurements and making cosmetic improvements.

By Bonnie Stevens, QCBN

he girl was four years old. She had been riding in the back of a pickup truck when a bale of hay flew out. The wire holding the hay together caught one of the girl’s hands and ripped through four fingers. Jack Quigley, M.D., and Stephen Lex, M.D., worked to reattach the fingers and put the girl’s hand back together. Both are board certified in plastic and reconstructive surgery and have additional training in hand surgery. The procedure took 12 hours and required using veins from the girl’s toes to reconstruct the blood vessels in her fingers. “Two of the fingers lived,” said Dr. Quigley. “She has a thumb and two fingers. She’s doing well.” Through their work – performing intricate microvascular reconstruction and reattaching limbs – the surgeons have often found themselves making headlines. “Over the course of about four or five years, we did about five arm re-plantations,” said Dr. Lex. “That was

kind of a big deal that required a team approach with orthopedics and general surgeons.” One patient was an 11-year-old girl whose arm was severed in a truck accident. Another was an Arizona Cardinals football player, also in a car accident. Both surgeries were successful. For more than 30 years, the plastic surgeons have managed their practice, plus been on call at Flagstaff Medical Center (FMC) for emergency trauma cases that are often the result of recreational activities, barroom brawls or car wrecks.

TOGETHER AS GENERAL SURGEON RESIDENTS

The doctors met when they were doing their general surgery residencies together at Case Western Reserve Care System in Ohio, in the early 1980s. Dr. Lex came to Flagstaff in 1989. “I had a wife and three little kids and was taking calls every night,” he said. “Jack arrived about 10 months later. He was the light at the end of the tunnel for me. It was

so great to get him here.” In 1991, they were practicing from the Physician and Surgeons Office Building, which was at the north end of FMC. “We quickly outgrew the 3,000 square feet there and decided we needed a bigger place,” said Lex. “This land became developed here [on North San Francisco St., across from FMC] and we decided to have the surgery center.” Within the next few years, the young plastic surgeons became land developers and landlords, overseeing the buildout of five medical buildings, including the 11,000-square-foot Plastic Surgeons of Northern Arizona (PSNA) building. On April 1, 1996, PSNA became the first free-standing surgery center in Flagstaff. Instead of having one operating room, the doctors planned for growth and built two. The privacy worked well for patients who wanted to maintain their anonymity, often while undergoing cosmetic surgery procedures such as facelifts and tummy tucks. The doctors say their mission with PSNA always has been to provide stateof-the-art surgical care to all residents of Northern Arizona. Surgeries range from elective procedures like browlifts and body sculpting, to reconstructive operations after skin and breast cancer, to structural surgeries to correct con-

Dr. Stephen Lex and Dr. Jack Quigley have spent much of their lives in scrubs. April marked the 25th anniversary of the opening of their Plastic Surgeons of Northern Arizona building on North San Francisco Street in Flagstaff Photo by V. Ronnie Tierney, Fresh Focuses Photography

genital defects like cleft lip, cleft palate and microtia ear. They also perform endoscopic carpal tunnel and trigger finger release surgery, administer Botox injections, resurface skin and use dermal fillers. They say it’s a nice variety – about a third hand surgeries, a third reconstruction, and a third cosmetic. “It’s really great for keeping skills up in those areas, along with covering the ER

for trauma injuries,” said Quigley. “I think our congenital patients, those who need multiple procedures for cleft lip and palate or microtia ear reconstruction, are one of the groups of patients that we develop close relationships with,” said Lex. “We see these kids from newborn to 21 years old. We’re operating three to seven surgeries on these kids. They are so Continued on page 39

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Brenda Halvorson Soars with The Papillon Group Helicopter company CEO has spent a lifetime enjoying the Grand Canyon from top to bottom By V. Ronnie Tierney, QCBN

and afterward, I would come to the Grand Canyon to work with the CFO rom a young age, the late Seattle on budgets and cost analysis to determine how we could do better.” contractor and aviator Elling Today, The Papillon Group (PaHalvorson was known for his pillon Grand Canyon Helicopters, bold business ventures like building Grand Canyon Helicopters, Grand the ATT relay lines from New York Canyon Scenic Airlines and Canyon to Los Angeles and bidding on construction projects in remote locations Flight Trading Company) corporate offices are housed at their Boulder like Alaska and the Aleutian Islands. City Aerocenter, an ultramodern $9 However, his decision to take on the monumental task of building a water million terminal. Halvorson loves her work, as well pipeline through the Grand Canyon as the people she has hired to work led to the development of Papillon alongside her. Some of her employHelicopters and Grand Canyon ees have been with her for over 30 Airlines. years. “I had a really good knack at What wasn’t risky for this risk taker was hiring his daughter, Brenda hiring the right people and taking good care of them,” she said. “They Halvorson, to serve as his assistant are my friends, and we built this in 1986, a position that led to her together. I certainly didn’t do it on current position today as president my own. I’ve got the best of the best and CEO of Grand Canyon Airlines and a rock-solid group of people who and Papillon Helicopters, the largest scenic helicopter tour company in the work here.” Director of Operations and Chief world. Operating Officer John Becker has “Realistically, I started working been with Papillon Group since for my dad when I was a kid,” said Brenda, who lived at the Grand Can- 1994. “After retiring from the Army, I came to work here as a line pilot,” yon from fourth to sixth grade. “We moved here so my dad’s construction said Becker. “The Halvorsons have treated me like family. They are very company could begin the Transcanethical and fair to all their employees yon Water Pipeline project, which entailed an immense amount of heli- and safety is their absolute No. 1 priority.” copter flights into the canyon. Soon “Brenda is not only my boss, but after the project was completed, he my good friend, and our kids went started selling helicopter flights.” When Brenda was 12 years old, she to school together,” said Human Resource Director Isla Harvey. “This is worked out of a 6’ x 6’ shack on the a great family-oriented company. I’ve side of the road in Tusayan on Sunworked in many different positions days, selling helicopter tours. “Dad here and my job has expanded to always wanted me to come work alongside him when I got older,” said where I am now.” “My dad put a lot of trust in me,” Halvorson. “When his assistant quit, he asked if I would fill that position.” said Halvorson. “When I asked him for direction, he wouldn’t give me At the time, Halvorson, an avid any. He would just say, ‘You can skier and outdoorswoman, was on figure it out for yourself.’ So, I did.” her journey as co-owner of Scott A year ago last month, her dad Sports. In 1991, she became vice died unexpectedly at age 88. “He was president of Grand Canyon Airlines and Papillon Helicopter. “We had ex- my best friend,” she said. “I went to him when I needed to hear his voice, panded our helicopter operations to Hawaii on the islands of Oahu, Kauai it brought me peace. He was my peace.” and Maui, so I would go over to HaShe says the greatest gift her dad waii once a week out of every month

Brenda Halvorson oversees the operations of Papillon Grand Canyon Helicopters, Grand Canyon Helicopters, Grand Canyon Scenic Airlines and Canyon Flight Trading Company. Photo by V. Ronnie Tierney, Fresh Focuses Photography

gave her was confidence. “He would always tell me to have faith and never give up and when there’s a will there’s a way. That’s what I really admired about him.” In his book, “Detours to Destiny,” the elder Halvorson wrote about never giving up and having the strength to forge forward. Brenda cherishes her childhood memories of playing at Phantom Ranch during the time Elling was building the pipeline. “I loved it down there. We would take the helicopters down to the canyon from Yaki Point where dad had a heliport and play all day riding our trail bikes. It was so much fun.” Today, Brenda says her life is full with The Papillon Group and family, which includes her husband, Mark, and eight grandchildren. QCBN

MAY 2021 // Quad Cities Business News

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WingSpace Celebrates Three Years of Coworking, Networking, Learning COVID-19 tested owner Melanie Banayat’s tenacity and creativity

By Sue Marceau, QCBN

nalyzing three years of sculpting WingSpace Coworking into a successful membership-based workspace enterprise, owner Melanie Banayat credits bootstrapping and pivoting to fulfill community needs. WingSpace offers offices, dedicated desks, flex desks and meeting rooms by the day, week or month. “After what we all experienced last year, I stand as a firm believer in the value of community and being connected, whether that means being part of a team, a club, a church or a coworking space,” Banayat said. “Being a member in a coworking community is a full-tilt-boogie, audience participation, count-me-in-style workplace.” In-person networking opportunities and small-scale public events have now been revived. Typical are monthly Lunch and Learn classes on premises and the popular online

Mastermind Groups to help achieve business goals. “It’s far more than just working under the same roof,” she explained. “Even though it’s a melting pot of different types of businesses and remote workers, we get to know one another. We begin to learn about and appreciate one another’s work. We teach one another. We are willing to offer insight and participate in brainstorming sessions for each other, and collaborate on projects together, and as a result, networking and referrals happen with ease. We become friends who joke around. We have lunch dates and hang out together outside of work. We cheer with you when you have a successful achievement and offer our support and encouragement when things get rough.” Employing her own capital rather than utilizing investors or loans, Banayat stated that “bootstrapping WingSpace was one of the smartest ways to get this business off the ground. I can personally testify that starting small

WingSpace owner Melanie Banayat and member Jon Lee Jr., a senior flight data analyst and FAA-certified remote pilot with Data Aero.IO Drone Services, discuss aerial mapping. Photo by Sue Marceau

is a great way to get a business up and running, although this strategy is definitely not for the faint of heart. It’s stressful babying every single penny so carefully and considering what will be the next best piece of equipment or service to invest in that will help the business grow.” Judgements such as upgrading

to sit-to-stand desks versus buying iPads for meeting rooms were tough calls. She made such decisions with the prospect of “having a large loan looming over your head. At least with bootstrapping, the onus is on me if something doesn’t work out. Maybe that makes some people cringe, but I’ve made mistakes in business in the

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past and I know it’s not the end of the world.” Losing 20 members at the pandemic’s onset “felt like a punch to the gut” each time Banayat opened her email. She celebrated her second anniversary wondering if she would be closing her doors for good. However, her resiliency triumphed. Continued on page 39

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CCJ Launching Mobile Home Park, Larger Thrift Shop

By Ray Newton, QCBN

ncouraged by what seems to be an improving economy, the Prescott-based Coalition for Compassion and Justice (CCJ) is moving ahead with two major projects. One is to create an affordable housing project consisting of an estimated 20-unit mobile home park to accommodate homeless or low-income individuals and/or families. The second is the early April opening of the CCJ Thrift Store in its new location at 531 Madison Avenue, adjacent to Miller Valley Road. Both projects have been in the planning stages for several months and now seem to be reaching fruition, said Jessi Hans, CCJ executive director.

MOBILE HOME PARK

Hans says the capital campaign to fund the mobile home park is expected to generate $800,000 in the next year and a half. CCJ hopes to locate the park on approximately 4.5 acres in the greater Prescott area. No specific location has been identified yet. “This will be the most expensive project CCJ has ever taken on. But it is a stepping stone to those who want to have a home,” she said. “I can’t

disclose who we are negotiating with, especially in this time of volatile land prices, but I am confident that CCJ will find property that is useful to all involved.” Hans said the first year will likely involve the location of about a dozen one-, two- or three-bedroom mobile homes. Rentals are estimated to range from $600 to $800 a month in the initial phase. A full-time CCJ employee will live onsite as the property manager and to provide tenant assistance. “It is our belief that individuals and families deserve homes of their own where they can feel a sense of dignity and privacy,” Hans said. The project is part of what the CCJ calls its “Second Chance Housing Program.” The non-profit organization already has various rental units. Some are mobile homes. Others include three lodge-model homes, which can accommodate four to six people.

THRIFT STORE TO OPEN IN MAY

The CCJ Thrift Store, previously located on Fair Street, has been relocated to the main office on Miller Avenue. Now called the “Second Glance Thrift Store,” it will occupy more than 6,000 square feet, almost double its former space, in the remodeled building.

Staff members Jaren Romig and Cameron Lenocker say they are happy to be working with more space in the relocated CCJ Thrift Store. Photo by Ray Newton

Cameron Lenbocker, a maintenance and home repair employee at CCJ, said the remodeling project was far more complex and expensive than what originally had been anticipated. “Construction costs have increased far beyond what we expected. Some materials have doubled in cost. That was a shock,” said Lenocker, who has been involved with CCJ for the past two-and-a-half years.

For the past several months, the thrift store has not accepted donations because of space limitations. The new location is able to store small and large appliances, household goods and other items. Hans said the thrift store is a major source of income for CCJ, as it contributes up to $20,000 a month to CCJ operations. It also provides

employment for several clients. Amy Marshall, a CCJ employee, said she was impressed with the support from the community. “Our donors especially are beginning to come in and ask what they can do to assist.” QCBN For information, visit CCJ.com or call 928 445-8342.

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Paul Kirchgraber Takes Reins of PUSD Foundation Education advocate brings local knowledge and international experience

N EW

he new executive director of the Prescott Unified School District Education Foundation has national and international experience and credentials that bring him praise across the Quad Cities community. Paul Kirchgraber recently accepted the head administrative position for the PUSDEF after having headed the Yavapai College Foundation (YCF) for almost 10 years. “I watched the PUSDEF since its inception six years ago,” he said. “It is a remarkable success story. That small group of passionate volunteers saw a need and created an organization totally dedicated to providing financial support for amazing public school teachers, administrators and their programs.” During the years since its founding, the PUSDEF has raised approximately $1 million, with those funds being used to support teacher grants, technology, curricular improvements, and teacher and student recognition programs. Kirchbgraber accepted the position

following the retirement of former Executive Director Tami Phillips, who had headed the organization until her January retirement and relocation to Tennessee to be near family. “When that leadership position became available, it fit my timing perfectly,” he said. Joe Howard, superintendent of the PUSD system, was enthusiastic about having Kirchgraber take the executive director’s position. “I’m thrilled that PUSD and the PUSDEF continue to land some of the best talent in the business for its many different leadership positions. Paul Kirchgraber is as successful and experienced as you could hope for in this kind of foundation work. Worth mentioning is that he is calm, cool and collected. I believe he has found this type of professional calling, because our public schools are in a place where his servant’s heart can make a big difference.” Equally supportive was Jenna James, president of the PUSDEF. “Now more than ever, it is important to marshal our resources and attract more funds

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Paul Kirchgraber, executive director of the PUSD Education Foundation, says his No. 1 priority is to create widespread awareness of the need to support public education. Photo by Ray Newton

to support our schools, teachers and students,” she said. “Paul brings the fundraising expertise and knowledge of the local philanthropic landscape that we need to continue these efforts. “

DECADES OF FUNDRAISING EXPERIENCE

Kirchgraber has been involved in fundraising since his 1976 graduation from SUNY-Brockport in his home state of New York. He earned a master’s degree

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MAY 2021 // Quad Cities Business News

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// BUSINESS CENTS // BY BONNIE STEVENS

Reflecting the Glow of a Lucky Starfish

By Bonnie Stevens

here’s a popular story told by many a motivational speaker that describes a person walking along a beach who was picking up starfish on the shore and tossing them back into the ocean. An observer told the starfish thrower that his efforts were basically pointless because there were so many starfish on that stretch of sand, so he couldn’t possibly save them all and what he

was doing was not going to make a difference. Unphased by the discouraging comments, the starfish thrower kept walking along. He picked up another starfish and sent it back to the sea. “Well, I certainly made a difference to that starfish,” he said, as he continued on. We’ve all heard stories about a lucky starfish and how a life was changed for the better because of someone lending a kind hand. In business and in life, we want to be

// I had heard about women in a service club who were taking business clothes out of their own closets and giving them to young women who were about to enter the workforce. I remembered how challenging it was to dress “like the job you want” for countless interviews after graduating from college. //

starfish throwers because, yes, it means we are helping someone in need, but also, just as important, we’re helping ourselves be the kind of people we want to be. Helping others – especially those who can’t possibly pay us back or return the favor – makes us feel good. And the power of feeling good in a time of mental health crisis cannot be understated. When we feel good about ourselves, we may stand up a little straighter, smile a little broader and, I believe, be better at everything we do, including being kinder to each other. The trick to making a difference is recognizing the starfish, in whatever form it shows up. That was made extraordinarily easy for me when a young woman with a huge smile was walking my way in a community college hallway years ago. I have to say, she glowed as she greeted me, a stranger. I didn’t stop to find out who she was then, but I saw her again and again. Finally, we spoke, and I learned she was from Vietnam. She bubbled with an overabundance of joy and extreme gratitude. She believed she was blessed. She recognized she was

one of the fortunate few in the world who had the opportunity to earn an education. She was working on her studies while also holding down a job and mastering the English language. And, she had lofty dreams, I thought. She was determined to be a pharmacist in the United States because she wanted to help people heal. We would visit now and then, and I’d learn about academic awards she had won and scholarships she had obtained. With each achievement she seemed to be bursting with this rare raw joy, and I began to also really truly believe in her vision. It made me wonder how I could support her journey. I had heard about women in a service club who were taking business clothes out of their own closets and giving them to young women who were about to enter the workforce. I remembered how challenging it was to dress “like the job you want” for countless interviews after graduating from college. In my own closet hung a silky, yet structured, black and white dress with a delicate jacket that had a

faint pattern of tiny seashells. I had worn it once to a business luncheon. I loved the way it felt, the way it looked and the way it flowed with simple elegance. Part of me protested, “But, I love this dress!” The other part said, “Perfect.” And when I gave it to her, she glowed yet again. Although I’ve heard the story of the starfish thrower many times since, she was the one who first told it to me. She believed that she was that lucky starfish. As I reflect on that time, I do so with joy, as I remember her beautiful smiling face, and with gratitude because she taught me how to be a starfish thrower. Coincidentally, her name was “Star.” QCBN

Bonnie Stevens is a public relations consultant. She can be reached at bonnie.stevens@ gmail.com.

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Quad Cities Business News // MAY 2021

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Prescott CARES Helping Businesses, Individuals Impacted by Pandemic

he City of Prescott has launched the Prescott CARES program with $427,000 to help Prescott residents pay rent, mortgage and utility bills and support struggling businesses. The program was created to help individuals and families maintain stable housing and keep businesses viable within the community. Prescott CARES funding was made possible through an emergency grant from the U.S. Department of Housing and Urban Development. The contract was applied for competitively and secured by the Prescott Chamber of Commerce. Funding is to be distributed via contract with the Prescott Chamber of Commerce Foundation. “This critical funding will help people and businesses who are struggling financially due to the pandemic,” said Prescott Chamber CEO and President Sheri Heiney. “We want to be sure people can afford housing and we want to support the recovery of businesses that are the lifeblood of our community.” Heiney emphasized that this emergency funding is available on a first-come, first-served basis. “We encourage individuals and businesses to apply as quickly as possible,” she said. The Prescott CARES program can provide up to $3,000

in rent, mortgage and utility payments to eligible residents. To qualify, individuals must: 1) have been residents of Prescott since March 1, 2020; 2) have lost income directly as a result of the pandemic (proof of loss is required); 3) have not received a federal housing subsidy in the past 12 months; and, 4) qualify based on their income. The maximum income to receive this funding is $36,200 for an individual, and that rate increases with the size of the family. The Prescott CARES program can provide up to $5,000 to a business that has been impacted financially by the COVID-19 pandemic. To be eligible, a business must: 1) be physically located in the City of Prescott in a brick-and-mortar business with customers primarily based in Prescott; 2) have been in operation for at least six months prior to the COVID-19 pandemic (Sept 16, 2019); 3) provide evidence of potential job loss as a result of COVID-19; and, 4) provide evidence of being able to retain jobs for at least six months after receiving the grant. To apply for Prescott CARES funding, visit Prescott.org and click on the Prescott CARES tab. For more information, call 928-445-2000. QCBN

Nine Yavapai County Students Earn Academic Scholarships

By Ray Newton, QCBN

ine Yavapai County students representing seven different communities are receiving a $3,500 scholarship from the Gardner Family Teachers Scholarship Endowment (GiFTS). Danny Brown and Tara O’Neill, GiFTS co-presidents, and other members of the board of directors acknowledged recipients publicly when they gathered for the 21st annual award ceremony at the Yavapai County Education Service Agency (YCESA) in April. YCESA is located at 2970 Centerpointe East Drive, Prescott. Those receiving scholarships are: N Chino Valley: Emily Schuler, sophomore-Yavapai College; Hayley Feipel, sophomore-University of Phoenix; Alondra Mendez, junior-Grand Canyon University. N Humboldt: Peyton Blumstein, master’s-Grand Canyon University. N Clarkdale: Kylie Densmore, junior-Northern Arizona University. N Cottonwood: Chelsea Henderson, senior-Northern Arizona University. N Prescott: Kacie Burns, freshman-Arizona State University. N Bagdad: Hannah Woodburn, freshman-Northern Arizona University. N Prescott Valley: Trinidad Caparachin, freshman-Yavapai College. Recipients were reviewed and selected by board members following the February meeting. GiFTS was founded in 2000 by the late Gladys Gardner. Over more than two decades, GIFTS has granted $383,600 to 197 qualified recipients so they could enter teaching careers. GiFTS is a 501(c)(3) non-profit foundation administered by a volunteer board. QCBN

MAY 2021 // Quad Cities Business News

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Leaders from three major community organizations, Spectrum Health CEO April Rhodes, Interim Prescott Police Chief Amy Bonney and Yavapai County Community Health Services Director Leslie Horton, were among speakers during the city’s town hall meeting, Mental Health in Our Community, on April 6. Photo by Ray Newton

Community Discusses Mental Health Crisis

By Ray Newton, QCBN

he impact of more than a year of isolation created by the COVID-19 pandemic, in addition to job and housing losses, economic deprivation and personal and social crises, has resulted in radical increases in mental health issues. That is what leaders of several professional health organizations in the greater Quad Cities community shared during a two-hour town hall meeting last month, sponsored by the City of Prescott at City Hall. “As we are coming out of the worst of the pandemic, it’s important we talk about how our citizens and their families are doing,” said Prescott Mayor Greg Mengarelli. Mengarelli introduced Amy Seets Moore, the mother of Tye Seets. In an emotional presentation, she said she felt compelled to speak out about mental health issues, which had destroyed her son’s life. She said if what she shared could help anyone else understand how important it is to seek out help during times of mental anguish, it was worth the pain she suffered when sharing his story. Seets graduated from Prescott High School in 2012 and then enlisted in the Army, where he served in Afghanistan. Upon discharge, Seets returned to Prescott and became a firefighter. He married and was the father of a young son and daughter. His mother described how he suffered from stressful military memories and PTSD. His mental issues grew until he took his own life by gunshot March 17. Moore said she was pleading for people who need support to seek help from professional personnel and agencies, no matter what the circumstances.

PROFESSIONAL SUPPORT AVAILABLE

Several local authorities spoke to describe the kind of help available. Yavapai County Communities Health Services Director Leslie Horton shared data showing alarming statistics for Yavapai County regarding the death rate from suicide and drug overdose. She said that suicides among youth age 17 and younger totaled 31 last year, 18 more than the previous year. She said suicides have increased among older populations, too, more than twice as high as other Arizona counties. She also noted

that overdose deaths rose from 82 in 2019 to 86 in 2020. Spectrum Health Care CEO April Rhodes said that isolation from others had created a critical issue in the healthcare environment, and that citizens need to make an effort to connect with others. “Behavioral health care is available at our facilities,” said West Yavapai Guidance Clinic CEO Tamara Player. I urge people to call us on our crisis intervention hotline at 877-756-4090 or walk in at the Crisis Stabilization Units at 8655 E. Eastridge Drive in Prescott Valley. We’re open 24 hours a day, seven days a week.” Terros Health, which has several offices in the greater Phoenix area, was represented online by crisis manager Michael Lawhon. He said the Terros objective is to offer help to those in crisis at any time. In the past four years, Terros has assisted more than 10,000 people. Nancy Gardner, program manager for the Yavapai Justice and Mental Health Coalition, told the audience that YJMHC is working to coordinate with all other local services and wants to help those in need make rapid contact by calling 928-554-8593. Meanwhile, the Coalition for Compassion and Justice (CCJ) stressed the need for shelter and homes for homeless individuals and families. “Having a roof over your head relieves a lot of stress, and we’re trying to make that happen,” said Executive Director Jessi Hans. Two local law enforcement leaders – Prescott Interim Chief of Police Amy Bonner and Yavapai County Sheriff’s Office Sgt. Ethan Stover said each of their respective law agencies had spent hours in training for crisis intervention awareness. They also said more and more cooperation and collaboration among all agencies is occurring to provide residents with up-to-date information about where they can get help for mental health issues. A limited number of residents were allowed in person for the town hall, and there were an estimated 60 participants online. Mengarelli concluded the town hall by noting that Prescott city officials will continue to stress the need for ongoing mental health programs for all ages. He said Yavapai County is fortunate to have many agencies that provide counseling, therapy and legal services to address those issues. QCBN

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Animals Helping to Ease Pandemic Stress Free zoo and farm days invite families outdoors

By Betsey Bruner, QCBN

t’s challenging enough to be a young person with mental health issues without the added trauma generated by a worldwide pandemic. Children and teens the world over are grappling with the stress, fear, grief, isolation and uncertainty created by COVID-19. Unfortunately, the struggles and losses of the past 14 or so months are likely to continue to affect young people and their families for some time. These hard times are shining a spotlight on an annual event that traditionally is devoted to raising awareness about children’s mental health, National Children’s Mental Health Awareness Week, which has been declared by Gov. Doug Ducey to be May 2-7 in Arizona. The 2021 theme for Children’s Mental Health Awareness in Arizona is “Every Child’s Mental Health Counts,” with a focus on ever-mounting issues for the young, including restless and fearful sleep, changes in mood and behavior, increases in aggression and irritability, decreased interest in schoolwork and academic achievement, increased use of drugs and alcohol and dwelling on thoughts of death and suicide.

The Family Involvement Center (FIC), a 20-year-old non-profit with offices in Prescott Valley, Flagstaff, Phoenix and Tucson, is sponsoring two free events that will welcome all individuals and families who want to raise their spirits by enjoying the outdoors and interacting with animals. The first is Free Zoo Day, scheduled for Saturday, May 8, at Reid Park Zoo in Tucson, and the second is on Saturday, May 15, at Mortimer Farms in Dewey. Executive Director Jane Kallal started FIC in 2002 as a family-run organization where the family “voice” is central in receiving services. “Although the events of the last year affected everyone, they were especially troubling for kids and young people,” Kallal said. “These free zoo days are a way to connect families with resources to help children with a mental health condition. The mission of the Family Involvement Center has always been to offer hope to parents and help them connect with another parent who understands, bringing them awareness that they are not alone. This is even more important this year as many have too often been isolated from social settings.”

Outdoor activities at Mortimer Farms and a day with the animals at Reid Park Zoo are being offered to help build healthy families. Courtesy photos

The non-profit has been hosting events like these for almost 15 years to mark CMHA Week. In the past, families have been invited to large picnics, but this year, organizers decided to do the Zoo Days events to provide something outside that would be joyful for families. “The feedback we receive from par-

ents and youth has included comments about how they want more opportunities like this to meet and socialize with others who are on a similar journey,” she said. The non-profit is partnering with Banner University Health Plans, Mercy Care, Arizona Complete Health, Health Choice, NARBHA Institute, and Fire-

fighter Angel to host these events. Activities at the Tucson zoo and the Dewey farm, all designed to lessen mental health stressors, include observing the antics of giant anteaters and ring-tailed lemurs at the zoo, and swinging on tractor tires and navigating a ropes course, munching on free Continued on page 38

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MAY 2021 // Quad Cities Business News

Bank Building to Become Prescott City Hall By Ray Newton, QCBN

27,000 square feet. The current City Hall has only 20,000 square feet – one-third less space than the new rescott City Council membuilding. Another advantage of the bers showed no hesitation in new location is the increased number approving payment of $7.55 of parking spaces. The current City million for the 14-year-old National Hall has 64; the new site has 93. Bank three-story building located at When city officials recently became 201 N. Montezuma Street to replace aware of the availability of the bank the 59-year-old municipal building, which has served as Prescott City Hall building, Vakula said the city began looking seriously at the property. since the early 1960s. Following the escrow period, The purchase will be from Arma renovations can begin. That will Vista Properties, LLC, a Prescott allow some city departments to move corporation. The proposed land deal into the new building toward the end will go into a 60- to 90-day escrow of the year. In the meantime, some process. City Manager Michael tenants currently in the building, inLamar called the April 13 decision a cluding National Bank, will continue “benchmark day.” to function until all renovations are Councilmembers also authorized completed. borrowing $10 million from the city FOPU member Mike Fann, owner investment pool. Those dollars will be used to pay the purchase price and to of Fann Contracting, said that to cover the additional renovation costs. construct a similar building in the The purchase of the 30,600-square- current construction market would cost between $11 and $12 million, foot bank building had been dissignificantly more than what the city cussed over time by the City’s Facilities Optimization and Property Usage will pay for the bank building, let alone for the value of the land. Commission (FOPU). The group, Currently, the city is developing an chaired by Prescott resident Alex Vakula, was formed in late 2018. The RFP (request for proposal) to sell the existing City Hall properties. QCBN commission had agreed more than a year ago that city services needed to be consolidated as much as possible into a single location that had at least

Some city departments may move into the 30,500-square-foot National Bank building at 201 N. Montezuma by the end of the year. Photo by Ray Newton

Quad Cities Business News // MAY 2021

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Home Buying: How Much Can You Afford?

By Steven Calabrese

any people want to live the dream of owning their own home. Paying rent is a waste of money, they say. What you don’t want to happen is to overbuy or overextend and turn that dream into a nightmare. How much can you afford? Owning a home is special, and you must prepare accordingly. We will discuss the safeguards you need to put into place to eliminate a nightmare scenario. Often, the concept is, “I am paying rent now so if I pay the same amount for a mortgage then I will be all right.” Well, the answer is maybe, maybe not. That all depends on a number of factors. Our discussion will keep you out of trouble and put you on solid footing for home ownership.

PREPARING FOR THE LARGEST PURCHASE IN YOUR LIFE

Yes, owning a home is exciting, but there are a number of things you need to do to make sure you are successful. What must be top of mind is to make sure you have enough money to buy food and other essential life needs. How large should the down payment be? The goal should be at least 20%. Putting 20% down will eliminate the cost of PMI (private mortgage insurance). PMI will add a couple hundred dollars

to your monthly payment. It is about 1% of the amount borrowed per year. This insurance does not protect you; it protects the bank, but you pay. Stay away from zero down and certainly don’t do anything less than 10%! There will be other costs that you will need to pay, such as closing costs, inspection fees, perhaps legal fees. All these will need to figure into your costs to purchase. It may be possible to get the sellers to pay some, but that is not likely to happen in a seller’s market.

GET YOUR FINANCIAL HOUSE IN ORDER

Eliminate all other debt. Pay off those credit cards, student loans, car payments and personal loans. When you pay these off, you will free up money to use for other things. Be absolutely certain to have an emergency fund. I cannot stress how important this will be. When you rented, the landlord fixed anything that broke. Well, now you are the landlord and you will have to fix anything that may break. Trust me on this, something will break. To learn more, visit “Emergency Fund: Six Reasons Why Having One is Important!” here: https://bit.ly/2R4D7zL. Create a fund to fix up your new dream home. That old furniture may not look so good and may need to be replaced. There will be other fix-up

things like blinds, shades or curtains for those windows, landscaping and maybe painting. These projects can add up quickly, so have a budget and put the cash aside. If you don’t, you will run up those credit cards and create new debt, taking important dollars away from your much-needed items to live.

THE FOUNDATION IS IN PLACE; NOW WHAT?

All debt has been eliminated, an emergency fund is in place, a fix-up fund is in hand and the all-important down payment is covered. What is your next step? How much can you afford? What should be your monthly payment? The goal is to not spend more than 25% of your take-home pay on your mortgage payment. In addition, you don’t want to have a mortgage for more than 15 years. With a shorter period to pay down your mortgage, you will actually own your home instead of the bank owning it. What would it be like to not have a mortgage or rent payment? Now you will truly be able to build wealth. Yes, you will need homeowner’s insurance and to pay property tax but these two expenses will be small compared to your income.

WHAT IS INCLUDED IN THE MORTGAGE PAYMENT?

Included in the mortgage payment are a number of costs. The actual amount

you borrow to purchase is part of the payment. This will be the repayment of principal and the payment of interest (P&I). Then you will need homeowners insurance. Property tax and any HOA (Home Owners Association) fees will be included. When shopping for a new home, you need to take these costs into consideration. The higher they are, the less will be available for the principal and interest and the less house you will be able to afford. For example, if we assume that your take-home pay is $5,000 per month, 25% would be about $1,250 per month for your mortgage payment. Now, if property tax is $200 per month, homeowners insurance is $100 per month. If there is an HOA (homeowners association) fee, you would reduce that amount as well. For our example, we will only take property tax and insurance into consideration. $1,250 less $200 less $100 will leave $950 for principal and interest. Interest rates are low right now around 3% - so let’s use that for our example. Our mortgage payment cannot exceed $950 for principal and interest. This means you can borrow about $137,000. Add in a 20% down payment of $34,250, and you can afford a home valued at $171,250. To buy a home of higher

value, you will need to have a larger down payment or increase your income to be able to afford a larger mortgage payment.

OTHER FACTORS

In many markets, the ability to buy a home is very competitive. Get yourself preapproved for a mortgage. Know what you can afford. Stay away from any variable rate mortgage. Rates are only likely to increase from where they are now. Work with a knowledgeable real estate broker. A good broker will know the market and what it will take to be successful once you have found your dream home. Make this a happy process and enjoy it! One last thought: your forever house does not exist. We bought ours three houses ago. The average time spent in one home is seven years. Good luck! And thank you for reading. QCBN Other articles on home buying can be found here: https://bit.ly/3cNSC7G . Steven Calabrese, CPA, is the CFO of West Yavapai Guidance Clinic. He also is the owner/operator of a website known as thebiweeklyadvisor.com, where such topics as budgeting, investing, paying off debt and goal setting are discussed.

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MAY 2021 // Quad Cities Business News

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Practicing Powerful Daily Routines for Success

By Jamaal McCoy

ost Americans wake up feeling tired and sluggish. Many of us wake up with a mood that is neutral or slightly negative and we spend most of the morning trying to get caught up. This article does not promise to makeover your entire life or guarantee that you’ll become a morning person ready to run five miles before the sun rises – unless that’s your goal, and if so, rise and grind! This article will, I hope, provide some opportunities for a shift in perspective. With

small, incremental changes, you’ll reflect and see that you are successful because of the following powerful daily routines.

ONLY YOU CAN DEFINE WHAT SUCCESS MEANS FOR YOU

Before you go out and buy planners, journals and organizers, spend some time in self-reflection. What is it that you want to achieve that would mean success? The key to this is to be specific. When defining success, try to be as exacting as you can. Many people like to create SMART goals: Specific,

// Once you have a Specific, Measurable, Attainable, Relevant and Timely goal laid out for yourself, write it down! There is no exception to this. Neuroscience research proves that the act of writing makes your mind more efficient by helping you focus on the important stuff. //

Measurable, Attainable, Relevant and Timely. There are reasons for this. It boils down to developing habits of success. If you can set personal SMART goals, you will find them achievable, thereby establishing a successful routine. You’re re-wiring your brain. There are plenty of TED Talks, podcasts and books that talk about success and happiness. It can all be distilled into a specific area of psychology referred to as cognitive behavior therapy. You didn’t develop your habit of staying up late or not exercising in just a day, so it’s going to take that much more to unlearn and re-learn a new pattern in its stead. Once you have a Specific, Measurable, Attainable, Relevant and Timely goal laid out for yourself, write it down! There is no exception to this. Neuroscience research proves that the act of writing makes your mind more efficient by helping you focus on the important stuff.

FIND A SYSTEM OF ACCOUNTABILITY

There’s a reason why so many New Year’s Resolutions never make it past February. We as humans are a fickle sort and are easily distracted. If we can think of an excuse not to

do something (such as cultivate a routine for success), we will find that excuse. And then the habit fizzles out.

MAKE IT A ROUTINE

This may seem obvious, especially for an article entitled “Practicing Powerful Daily Routines for Success,” but humans are creatures of habit. If you want to give yourself the best chance of success, plan your SMART goal in a way that you can achieve it routinely, preferably, daily. Here are some examples of goals that can quickly become routines, therefore having the most excellent chance of sticking and making you feel successful: N Make the bed every morning. N Lay out work clothes the night before. N Meditate before bed. N Turn off electronics by 11 p.m. Again, your un-habits weren’t formed overnight, so it will take that much more effort to unlearn and then practice new habits in their place. You can do it!

this is a powerful daily routine that is transformative. It can be as small as finding gratitude every morning before your feet hit the floor or writing out something you’re grateful for while writing the day’s to-do list. Every person is different, but if you can incorporate, “Today I am grateful for…” as a daily routine, it will guarantee your success. Practicing gratitude eases symptoms of anxiety and depression, fosters better moods and is linked to positive feelings and a sense of well-being. With a daily gratitude practice, you provide your brain with the neurochemicals that allow it to be primed for positive habits. Your daily routines for success will compound and you’ll find it to be easier to add new goals. Practicing gratitude is foundational to building your personal, powerful daily routine for success – one that only you can define. Best wishes on your journey! QCBN Jamaal McCoy is the general manager of Findlay Auto Group Prescott. He can be reached at 928-443-8300 or jmccoy@ findlayauto.com.

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How to Help Pets Burn Energy in Summer

By Jeremy Brown

ne challenge we all experience during the summer is how to burn enough energy as the temperature rises. Walks are more spread out and many canines become destructive, as they’re bored and have pent up energy. Here are some ideas on ways to challenge our furry friends mentally and physically when it’s too hot to be outside. One question I often ask clients is how they feed their dog. This is a great opportunity to burn energy, for there are many tools that provide enrichment during mealtime. During the summer, I switch from regular bowls to slow feeder bowls. This makes my furry friends work a little harder for their meal, and for the higher energy canines, I use a Kong Wobbler. This toy allows for the pup to bat around the toy that only lets treats or their kibble come out sporadically. When they’re done, they’re typically just as tired as they would be if they went for a walk! Puzzles are another way to stimulate and challenge the canine brain and there are so many different ones from which to choose. My favorite brands for this are Outward Hound and Dognition. They can be found

with varying levels on the challenge scale and are available on amazon. com or chewy.com. Depending on the size of the puzzle, you can even feed meals this way as well! The Kong and other enrichment toys can be a marvelous addition to any summer routine. The biggest problem I see is most people put peanut butter in the Kong and the dog either eats it fast and they’re off to doing bad things, or they’re not as interested in it. Kong has a great recipe page on the company’s website with great ideas on how to stuff it, but I like to be creative and come up with various ways to challenge them. Freezing canned dog food inside the Kong is a quick, high-value stuffing that lasts much longer than most other stuffing options. Most people do not realize it but they are microwave, dishwasher and freezer safe, so it’s easy to clean and start over again! One last note when it comes to the Kong, make sure you have the right size and strength for your dog’s jaws. For heavy chewers, we use the Extreme Kong and for puppies and senior dogs, the Rubber Kong is more flexible for their jaws. Training can also be a great way to stimulate the brain. I love to teach my dogs to find treats and use their

nose to stimulate them while using an innate strength. Nose work can tire a canine friend faster than one would believe. I first start by placing a treat on the ground and cue “FIND IT.” Once they find it, I will go on hiding more treats and continue to make it more challenging for them. Encouraging those natural foraging behaviors helps stimulate them mentally and physically. Another fun way to invigorate their minds through commands is playing the come game. We play hide and seek with the dogs and challenge them to find us. Tricks also can be a fun relationship builder and a way to burn energy. Teaching a new trick each day can really be a great indoor activity while it’s hot outside. Arizona’s summer weather makes it tough to give everything we want to give our canine companions. However, there are many things we can do that not only burn energy, but also help with creating and maintaining the best relationship between canines and their handlers! QCBN Jeremy Brown is a dog trainer and owner of The Complete Canine in Tucson.

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Aromatase Inhibitors, or AI’s, are often prescribed for women with postmenopausal estrogen positive breast cancer, to prevent overstimulation of estrogen receptors in the years after cancer treatment, in order to prevent recurrence or spread. Remember that the more you detox the estrogen-mimicking chemicals and heavy metals, the more protection from cancer recurrence. There are also natural AI’s from herbs and nutrients, albeit weaker than the drugs. See my website, at robertzieve.md for a list of these natural AI approaches.

Botanical, Nutritional, Pharmaceutical and Naturopathic IV therapies are available for the person with cancer. Effective March 29, 2021, my new practice telephone number is: 480-800-8941 To schedule a phone or virtual consult, press Option 1. To see me in person in Scottsdale, please call 480-800-8941 and press Option 2.

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Toys like the Kong Wobbler give dogs like Sabine an activity that keeps them playing and burning off energy while they are seeking a treat. Courtesy photo

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MAY 2021 // Quad Cities Business News

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New Treatment Being Tested for Chronic Dizziness

By Karon Lynn, Au.D.

f you have ever had a bout of dizziness, you would empathize with an individual who experiences dizziness chronically. Most of us have had an episode of car sickness or sea sickness. Imagine being in that state all the time! It is one of the most debilitating symptoms a person can have. Their entire life is consumed by the sensation of vertigo and coping with the nausea and disorientation it causes. Drugs to treat vertigo are designed to reduce the sensitivity of the balance organs and usually have the side effect of making the person groggy or sleepy. In some conditions, the drugs are not helpful at all. Chronic vertigo can be caused by many conditions, including circulation issues, low blood pressure, dysfunction of the inner ear (vestibu-

lar systems), medication side effects, trauma to the head or neck and viruses, which cause damage to the vestibular system. The vertigo may start out slowly and cause dizziness intermittently or suddenly begin and stay all day and never go away.

BILATERAL VESTIBULAR HYPOFUNCTION

One type of dizziness is called bilateral vestibular hypofunction, or BVH. Bilateral (both ears), vestibular (balance organ) hypofunction (the organs work but not correctly). It is estimated that about 1.8 million people have this disorder. Because humans use multiple inputs to navigate the world, having one input disrupted is a tremendous disadvantage. People with BVH are at risk for falls and have to concentrate on their balance to walk, bend over, stand

// Drugs to treat vertigo are designed to reduce the sensitivity of the balance organs and usually have the side effect of making the person groggy or sleepy. In some conditions, the drugs are not helpful at all. //

up and sit down during their daily activities. As a person moves, the brain receives information from a few different sensory systems such as vision, muscles and joints and, finally, sensations from the inner ear balance areas. People with BVH have difficulty keeping their eyes, head and body steady. Head movements make their vision jump and blur, which makes walking a challenge. It creates significant stress because the individual needs to concentrate to walk, and if they don’t, down they go. Because the current medicines cause a degree of sedation, people are encouraged to avoid driving, swimming and walking on uneven surfaces. People with BVH are 30 times more likely to suffer a fall than their peers.

The vestibular nerve is located very close to the hearing nerve; essentially, in the same area of the head. The implant is designed to help people with damage to the delicate anatomy that makes up the vestibular system. The inner ear has three tiny structures called semicircular canals that track the head’s rotation along three axes (imagine nodding, shaking your head and tipping your left or right eyebrow up). Fluid in these canals pushes on sensory hair cells that change the mechanical signal to an electrical one in order to send information up the vestibular nerve. This implant restores most of the ability to walk, move and turn the head without dizziness. It helps people with BHV orient themselves in space!

A NEW IMPLANT AS A TREATMENT

The MVI is comprised of two parts. There is an implanted device that stays just under the skin above the ear with its electrode embedded in the vestibular nerve and an external motion sensor device that sends signals inside to the electrode. The external device is designed to send information about the speed and direction of any head motion. A tiny gyroscope is used to track the person’s head rotations in three dimensions, and

The Johns Hopkins University School of Medicine has begun research into a treatment that involves a modified cochlear implant. The multichannel vestibular implant (MVI) is designed to stimulate the balance nerve long-term, which makes it a 24-hour-per-day sensory restoration treatment. The implant electrode bypasses the malfunctioning area of the inner ear and stimulates the vestibular nerve in response to signals.

WHAT IS THE IMPLANT MADE OF?

a processor, which sends the rotational data to the internal implant to electrically stimulate the vestibular nerve. The implant uses nine electrodes to convey the information that would normally come from the three semicircular canals. This initiates head and eye reflexes that help maintain clearer vision during head movement and reduce the need to exert conscious effort to walk. This research group has implanted eight people. All of the candidates already had hearing loss in the ear that was implanted. Some of the recipients lost more hearing in the implanted ear after the surgery and some of them maintained the hearing they had prior to the surgery. With these successful results, we hope that the industry will be able to offer this procedure to more individuals in the next few years! QCBN Trinity Hearing Center is located at 1330 N. Rim Dr., Suite B in Flagstaff. For more information, visit TrinityHearing.net. Karon Lynn, Au.D., is a doctor of audiology with 30 years of experience working with hearing impaired individuals. Dr. Lynn may be reached at 928-522-0500 or at audio@trinityhearing.net.

Quad Cities Business News // MAY 2021

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pet news

Community Rallies to Support Animal Sanctuary

nimal Guardian Network (AGN), a 22-acre 501(c)(3) non-profit senior animal sanctuary located in Camp Verde, has received some help from the community. It was discovered that an essential piece of equipment for the organization, a John Deere Gator, had disappeared. AGN representatives say word of the loss spread quickly through the area, which sparked outrage at the thought of a non-profit being robbed. “People offered to help in different ways, like lending or donating equipment, offering rewards leading to an arrest and pitching in to help distribute bales of hay,” said AGN Founder and President Carrie Singer. Three days after the equipment went missing, the Gator was found, although in barely-operable condition. According to Singer, an individ-

ual reached out to John Deere CEO John May, in hopes of assistance. “The letter reached a top executive, who felt compelled to help,” she said. “Arizona Stotz Equipment dealers came together and each contributed to provide AGN with a 2019 HPX615E Gator, retail value of $12,000, for a total purchase price of $3,000.” Hector Albarran, consumer products sales manager for Stotz Equipment, a family-owned John Deere dealership, was instrumental in coordinating efforts to facilitate a replacement. Hector, along with several other Stotz employees, worked together with the eight Arizona stores, each sharing in the donation of a HPX615E Gator. Tim and Genevieve Manatt of Cedar Falls, Iowa, generously donated the money to pay for the unplanned expense. The sanctuary is home to near-

ly 100 senior, special needs and hospice animals, the majority of which are livestock. The theft created a hardship in the ability to distribute more than eight bales of hay a day to feed the animals. “Stotz Equipment is dedicated to creating a better life for our families, communities and those connected to the land,” said Singer. “This upstanding and remarkable company sure lived up to their purpose, enabling a charitable organization to not only continue providing for the animals in their care but doing it efficiently with John Deere equipment.” AGN is located in a serene setting along the Verde River. The sanctuary is staffed around the clock. For more information or to donate, visit animalguardiannetwork.org or contact Singer at 602-568-5636 or carrie@ animalguardiannetwork.org. QCBN

CEO Carrie Singer of Animal Guardian Network and Hector Albarran, consumer products sales manager for Stotz Equipment, are thrilled with the community support and generosity of individuals that helped replace a stolen Gator. Upon hearing of the theft, Albarran, along with other employees and eight stores, helped make the gift possible, which included a large donation from an Iowa couple. Courtesy photo

Rough Year for Pets, Too Pandemic has caused challenges for pets and owners

By Betsey Bruner, QCBN

t’s tricky enough to match up homeless pets with new owners, but the upheavals of 12 months of pandemic conditions have added to the challenges of animal adoption. In some cases, it also has added new difficulties to the world of pet ownership. Sudden changes for families facing unemployment and a loss of income because of the sweeping effects of COVID-19 have caused some to have to leave their homes because of evictions and foreclosures. The unexpected and unwelcome chaos has left some pet owners to believe they have no other choice than to surrender their pets to animal shelters. It is a heartbreaking way to have to part with one’s pets, said Jennifer

Brehler, executive director of the Humane Society of Sedona (HSS). “Sadly, so far this year, 25% of the animals surrendered by their owners to HSS were the result of housing challenges.” For the Humane Society of Sedona, the focus is on companion animals, dogs, puppies, cats, kittens and other small household companions such as rabbits, guinea pigs and hamsters. “Our shelter is in a unique position that most of our animals come from other communities by way of being transported from other animal shelters, as we have a very low stray population in our immediate area of Sedona,” said Brehler, who began her career in animal sheltering and welfare 24 years ago at the Michigan Humane Society. However, transporting animals of all kinds became more complicated and worrisome when the pandemic was unfolding. “For the first few months of the pandemic, animal shelters across the country halted transporting animals

to other communities, as there was so much unknown with how COVID may affect animals, as well as the risk to the people doing the transportation to other communities,” she recalled. “Once it was determined animals did not pose a significant risk and protective measures for people were put into place, we were able to begin transporting in animals to HSS.” One bright spot during the pandemic is that pet adoption has become more popular, as people are spending so much time at home. “Early on, we saw a significant increase in the number of people stepping up to foster and adopt shelter animals, with them having more time available and especially for individuals living alone, as they were looking for companionship,” she said. “A large majority also came forward to help homeless animals in general and to open up space at shelters for other animals in need.” There is some concern, howevContinued on page 28

Antonio Lopez, who works as an animal care supervisor at the Humane Society of Sedona, takes Murphy on a brisk walk in the Sedona hills. Courtesy photo

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Quad Cities Business News // MAY 2021

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Attracting Wild Birds to Your Yard

By Cheyenne Brown

he weather is getting better, and any excuse to sit outside and enjoy this spring warmth is probably welcome. Northern Arizona is full of beautiful scenery and sites for adventure, but you can enjoy one of Arizona’s beautiful sights in your very own yard: wild birds! How familiar are you with the wild birds in your area? Do you know how to attract them to your yard? It seems simple enough: hang a feeder and wait. But there really is more to it. Everything from squirrels to plants can affect the birds coming to your feeders, so it’s not a bad idea to have a plan when it comes to how you can best accommodate the wild birds visiting your yard. What are the kinds of birds you want to attract? This area has no shortage of interesting species, and, in general, you want to pay attention to the standard things, regardless of species: Birds like to have a safe environment; making sure they have native plants for coverage is important. Keeping feeders out of the reach of predators like roaming cats is also crucial. Hummingbirds: Here’s a bird that’s easy to love! It’s one of my

personal favorites. There are about 18 different species of hummingbirds in Arizona, some of which are incredibly rare. Hummingbirds like nectar; there are lots of different recipes for nectar available, and you can even purchase it pre-made. Hanging lush red flowers next to your feeder will help hummingbirds find the feeder quickly. In fact, these birds are pretty smart – they are really good at finding your feeder, regardless of where you place it. That doesn’t mean you shouldn’t be tactful with feeder placement, though! Keep your feeder out of windy areas that may cause it to tip and spill nectar, which attracts insects. And, don’t forget to place your feeder next to a window so you can get a detailed view of these little guys! There is a less likely chance for a window collision when the feeder is closer to glass because they are unable to build up speed. If you have lots of birds coming to your feeder, expand! Place your feeders far enough apart that there won’t be any fights for nectar. Hummingbirds are unique because they like liquid feed, but what about the finches, warblers, wrens, doves and other species? High-quality birdseed usually includes black oil sunflower seeds, Nyjer (thistle) or

milo. Nyjer is often fed in small-hole feeders, which makes it accessible for birds with smaller beaks. Sunflower seeds can be fed in tube feeders, which make the seeds accessible to several different types of birds. Be sure to hang feeders at least five feet off the ground and close enough to windows to enjoy the visitors without compromising the safety to the birds. Window collisions can be avoided

by placing feeders close enough to the window that the birds can’t gain enough speed on liftoff to cause a collision, or far enough away that the birds can’t even see the window. Ultimately, birds can be a great way to quietly enjoy the natural ambience of your neighborhood. Investing in quality seeds and feeders is only part of the

process – be sure to do your research if you’re looking to attract a specific species! Arizona sure has plenty to enjoy. QCBN Cheyenne Brown is the marketing manager for Olsen’s Grain.

MAY 2021 // Quad Cities Business News

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Staying Healthy Together

By Loree Walden

e all strive to do whatever it takes to keep ourselves healthy. This includes regular checkups, and this is equally important for our furry family members, too. An annual wellness exam is the best way for your veterinarian to perform a variety of health screenings, which can potentially show early signs of a serious illness or disease. This is also a good opportunity to get the preventative medications your pets may need, like heartworm

and/or flea and tick medication. In addition, dental appointments are recommended annually to check on their teeth and remove tartar buildup and/or plaque. Another component of keeping ourselves and our pets healthy is through proper nutrition and exercise. Drinking water is necessary and important not only for us, but for our pets as well, so be sure to always have clean, fresh water for them. Feeding them the right type and amount of food is important as well and can help with health and possible weight

// Taking regular walks and playing with your dog are just a few ways to keep your pet active and physically fit. I take my dog out for at least a halfhour walk every morning and every evening. It helps both of us to stay active and have bonding time together. It’s fun to explore new trails and parks together and it gives us both a chance to enjoy new scenery and experiences. //

problems. Quality brand foods or even simple homemade recipes provide your pet with most of their nutritional needs, but you may also want to check with your veterinarian to determine if they require any supplements. Just as we need to limit our treats to avoid weight gain, the same goes for our pets. Taking regular walks and playing with your dog are just a few ways to keep your pet active and physically fit. I take my dog out for at least a half-hour walk every morning and every evening. It helps both of us to stay active and have bonding time together. It’s fun to explore new trails and parks together and it gives us both a chance to enjoy new scenery and experiences. This is also a great opportunity to get or keep your dog socialized by seeing and interacting with other dogs and people. Make sure that your pet is up-to-date on vaccinations and is microchipped with current information as well as having a collar and tag with contact information before heading out, just in case! Your pet being microchipped is one of the best ways to ensure a happy reunion should it get lost. Just as we need to exercise our bodies, we need to provide ourselves and our pets with mental stimulation

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too! Having safe toys to play with will keep both dogs and cats interested and interacting with you. I hide treats in different places in my apartment so that my dog has to use her brain and senses to find them and be rewarded. Cats always enjoy trying to catch that red dot from the laser pointer and it keeps them stimulated, active and healthy for a good amount of time! I wonder if one day they will ever catch that red dot. (I’ll never let mine!) Another thing that’s important to both humans and pets is proper grooming. Who doesn’t love a good manicure? Your pet’s nails deserve the same attention, with regular trims so they don’t grow too long and become uncomfortable. And who doesn’t love having their hair brushed? I use my time cuddling with them on the couch to brush both my cats’ and the dog’s fur, as I find they are more relaxed at that time and seem to enjoy it more. A nice bath for your pooch once a week during the summer is good for them and it gives you a chance to check for ticks, which are very active this time of year. It is especially important to spay or neuter your pets, not only to prevent overpopulation, but also for

their health. Spaying or neutering can help prevent certain diseases and cancers, cut down on many aggressive behaviors and even extend their life. Finally, a huge part of staying healthy is through having a strong emotional bond. Strengthening the emotional connection with your pet helps with interactions with other people and animals as it trusts that you are there to take care of it, especially in unknown situations. Showing pets some love with belly rubs, playing, petting and cuddles together is not only good for them, but it will also improve your mood and extend the bond you have. No matter how bad your day may be or how bad you may feel, spending some quality time with your pets will make everything better. Even just sitting together with them on your lap as you pet them is emotionally soothing for you and for them. Yavapai Humane Society wishes you and your furry family members a healthy summer filled with tail waggin’ good times together. QCBN Loree Walden is the marketing manager at Yavapai Humane Society.

Quad Cities Business News // MAY 2021

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SEDONA HUMANE SOCIETY continued from page 24

er, that there will be a significant increase in the number of animals becoming homeless as the eviction moratorium is lifted across states, said Brehler, who lectures regularly at national animal welfare conferences and is an active member of The Association for Animal Welfare Advancement. “I’ve heard some shelters have experienced this already as tenants are choosing to move sooner rather than continue to collect charges that they will not be able to pay back as they have lost their jobs.” Meanwhile, the Humane Society of Sedona has been operating on an appointment-only basis since the pandemic began. “It has significantly changed the level of guest services and increased the satisfaction and connection to our adopters and others we serve with our surrender, rehoming and lost and found programs. Visitors get a better experi-

ence, and the stress placed on staffing and animals has greatly decreased.” Accommodations are still being made for walk-in traffic for various programs, including some adoptions. For small animal and feline adoptions, adopters can visit in the animal rooms, but canine companion adoption meet-and-greet opportunities occur in the outdoor play yard and dog park. “At times, people may be asked to come back a short time later for the next open appointment time,” she said. “We monitor traffic flow, require masks and maintain physical distancing throughout the facility.” Many new procedures brought on during the pandemic may continue well beyond. “At this time, we intend to continue with this model past the pandemic,” Brehler said. “It has allowed us to streamline our programs, given

us the time to focus on community involvement to help keep people and pets together, and dedicate better, not just more, time to the animals in our care.” Looking ahead, there will be additional challenges when pets have to adapt to a return to normalcy for their owners’ work and school responsibilities. Brehler says shelters, trainers and behaviorists are bracing for separation anxiety in animals, especially for dogs. “We have seen this happen in the past with a smaller percentage of dogs when families return to school and longer work days after summer vacation. Given the extended timeframe of the pandemic, there is reason to worry.” For those interested in providing a home for an animal in need, there are four main animal shelters with adoption programming in the Verde Valley and Flagstaff areas:

N Humane Society of Sedona, 2115 Shelby Drive, Sedona AZ, 86336. For more information, call 928282-4679, email info@humanesocietyofsedona.org, or visit humanesocietyofsedona.org. N Verde Valley Humane Society, 1520 W Mingus Ave, Cottonwood, AZ 86326. For more information, call 928-634-7387, or visit verdevalleyhumanesociety.org. N High Country Humane, 11665 N. US-89, Flagstaff, AZ 86004. For more information, call 928-5260742, or visit highcountryhumane. org. N Coconino Humane Association, 3501 E Butler Ave, Flagstaff, AZ 86004. For more information, call 928-526-1076, or visit coconinohumane.org. QCBN

Jennifer Brehler, who started her animal sheltering and welfare career 24 years ago in Michigan, holds a shelter dog inside the offices at the Humane Society of Sedona. Courtesy photo

RV continued from page 1

make the property their home for months at a time, often snowbirds looking for a warm place to winter. “The common perception is people in RVs are older, retired and traveling the country,” said Forrest. “But I’ve learned there is a huge population of full-time families and young young professionals who either work on the road or go from job to job as

workcampers. The pandemic has only increased those numbers.” “RV-ing has really taken off in the last year,” confirmed Wendy Bryant, a geologist and avid traveler who works for a California environmental consulting firm. She found the Verde Valley RV Resort last month while looking for a site large enough to host “a trailer rally” for herself and her group of friends who travel

together in their own campers. “It was super packed but surprisingly quiet. We were able to book five sites next to each other,” said Bryant. “Kids were out riding their bikes and walking their dogs, and the amenities were amazing.” “What makes us unique is that we’re a family- and pet-friendly atmosphere. There are always people out and about doing something,”

said Forrest. “Also, we have a great location – 40 minutes to Sedona, an hour to Flagstaff, a quick day-trip to the Grand Canyon. There’s so much to do in the Verde Valley area.” Prices range from $40 to $90 per night, depending on the size of the space. “Guests with big motor homes, fifth wheels, toy haulers and those towing a car really like the 75-foot

sites,” said Forrest. Cabins range from $115 to $210 per night. Both Forrest and Bryant recommend booking in advance. For more information, visit verderanchrvresort.com. QCBN

Can Your Data, Business Survive a Disaster?

By Theo Soumilas

icture this: your office is on fire, your people are all safe, but now what? What important preparation do you wish you had done? This is a phone call no business owner or manager ever wants to receive. A call from the police, late at night, that there’s been a fire at your premises. Luckily, it was empty at the time, and no one is hurt. That’s a huge relief. But, you barely sleep. And at first light, you go in to examine the damage so that you can issue instructions to your staff. You learn the fire wasn’t too big, and the fire service arrived quickly. But your premises have been utterly devastated. The fire itself destroyed a room. Smoke has damaged the rest of the building. And it’s flooded, too, as a result of the firefighting efforts. It’s a good thing you are well covered on insurance. As you’re surveying the damage, you see your server, located near where the fire was. It’s bent and twisted – clearly, that’s going to need to be replaced. Good thing you have

a backup. No, wait, the backup… You feel your skin go cold as you remember a conversation you had with members of your team a few weeks ago. They’d noticed the automated backup had stopped working. In fact, it hadn’t worked for some time. You agreed a new backup needed to be put in place at some point. Until then, you asked your colleague to make a manual backup a couple of times a week onto an external hard disc drive. That seemed an appropriate thing to do. Where did he keep that disc? Your eyes flick to his desk, black, charred and dripping with water. The contents of his drawers are on the floor, including the battered remains of the drive. With startling clarity, you suddenly realize this has become a catastrophe of epic proportions. Here’s the reality: Businesses that lose their data in this way have a greater chance of going under than surviving. If you think that sentence alone is scary, here are some specific statistics: N 50% of businesses that lose data because of a disaster go bankrupt; N 93% of businesses that lose their data for 10 days or more go bust

within a year; N And 70% of businesses that suffer a severe fire go bankrupt within five years. (30% of them do it after just one year.) Before you start to hyperventilate, let’s go back to the real world. Your office is not on fire and your data – and your favorite coffee mug – are safe. But, with all that in mind, what are the overdue jobs that you keep putting off? If the worst happened, what would you be kicking yourself about? What would you wish you’d have done this week? Here are a few actions to think about.

and accidentally destroying it. Or dropping your laptop. Or leaving it on a train. Other reasons are scarier. Let’s take ransomware as an example. You’ve heard of this, right? It’s a terrifying type of malware that holds all of your data hostage until you pay a huge ransom to get it back. If you pay the fine, you’re still not guaranteed to have your files returned. If you don’t pay, your files are deleted forever. The criminals behind ransomware do a lot of advance work to make it very hard for IT partners to stop and fix attacks once they’ve been launched. It’s crucial – and often neglected – to regularly check that the backup is working. There have HAVE A RELIABLE, ROBUST AND been a number of times that we’ve had a first-time phone call from a VERIFIED DATA BACKUP panicked business owner, who needRegardless of the size of your busied his or her backup restored, only ness, having a proper data backup that keeps your data safe all the time to find out that it stopped working months ago. Oops. is a basic requirement these days. There are two aspects to this. And it’s not just the prospect of your office burning down that makes your There’s making sure the backup is happening. And then, there’s verifybackup a good idea. There are so ing the data to check it is backing up many other reasons that you might correctly. There are loads of differneed to access it. ent ways that you can back up your They can be as simple as spilling data and many levels of protection. a cup of coffee over your laptop

There’s no excuse not to do it. If you’re not sure where to start, speak to a great IT service provider who can get the ball rolling.

PROTECT YOUR DEVICES

Short of locking them in a fire-proof box overnight, you’re not going to be able to protect your devices from being damaged in a fire. However, there are certain steps you can take to keep them a little safer. Our devices can be expensive. Especially when you have lots of them within a business – it soon adds up. So, one of the first things you can do is to make sure they’re all insured. Check if they’re included in your business insurance or whether they need to have their own insurance. Make sure you’re covered for damage from disaster, but also for theft and accidental damage, too. Next, make sure that you’ve thought through what should happen when a device is lost or stolen. Say someone in the business left a laptop in the airport or they had one stolen from their bag at a coffee shop. You now know you’re insured, but what about the data on Continued on page 36

MAY 2021 // Quad Cities Business News

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// MAYOR’S ADDRESS // BY GREG MENGARELLI

New Passenger Terminal Opens at Prescott Regional Airport

fter a year of construction and anticipation, the beautiful new passenger terminal at Prescott Regional Airport (PRC) opened to the public on March 30. Over the years, as Prescott has grown and changed, so too has the airport, and the new terminal is a testament to that. With a welcoming courtyard and two-way fireplace, travelers are welcomed to Prescott in a setting that sets the standard for their visit to our community, and family and friends can enjoy the space while waiting for their arrival. The passenger waiting area is equipped with USB charging stations, a pet area and baby changing stations as well as the “honor bar” snack bar, a throwback to the original terminal that many may remember. As PRC enters another year with United Express operated through SkyWest Airlines, service directly to Los Angeles and Denver continues. Even with the impacts of COVID-19 and terminal construction in 2020, PRC was able to continue experiencing a great number of enplanements and provide service to customers meeting all guide-

lines. Beginning June 3, United Express will be adding a second daily departure to Denver, bringing PRC to a total of five departures and arrivals Sunday-Friday and three arrivals/departures on Saturdays. Recently, the airport added Boutique Airlines service options for travelers as well. Boutique offers specialty business flights for eight passengers, with direct flights to Phoenix, Sunday through Friday. The expansions at PRC have made the airport truly regional and provide an opportunity for our citizens to easily connect to hundreds of larger flights at the LAX and DEN hubs, while also providing an option for leisure and business travelers alike to easily visit our beautiful and unique hometown. The success and dedication of staff at PRC has attracted attention from the FAA and has led to many grant opportunities, making funding for the terminal project and future upgrades a reality for the city. Additional signage directing travelers to the new terminal will be added in the coming months

for wayfinding ease and in the future, perimeter security upgrades, runway expansions and pavement preservation will keep the areas surrounding the new terminal as welcoming and up-to-date as the building itself. The changes that have taken place at PRC are reflective of the changes in our community over the years – well thought out, tied to our community’s roots and providing opportunity and positivity for Prescott and our region. I am truly proud of what has been accomplished. In light of COVID-19 restrictions, a small ribbon cutting took place on March 31, with Prescott City Councilmembers and staff, but the official dedication will not take place until June. Until that time, I encourage everyone to take the time and visit 6600 Airport Ave., the official new address of the passenger terminal. It is a state-of the-art facility and a wonderful gateway to our community. QCBN

Greg Mengarelli is the mayor of Prescott.

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Organizers Plan for Hybrid Sedona Film Festival

icket packages are on sale for the 27th annual Sedona International Film Festival, a scaled-down hybrid event scheduled for June 12-20. Pass and ticket package holders will be able to choose from nearly 130 films. Individual tickets will go on sale in early June. As part of the festival’s effort to ensure health and safety by eliminating waiting lines at theaters, pass holders and individual ticket buyers will be able to choose their seats. Staggered start times will allow filmgoers to move directly to their seats when the doors open. Festival films will be screened in reduced-capacity theaters, including the Sedona Performing Arts Center (SPAC), Harkins 6 Theaters, the Enchantment Resort and the Mary D. Fisher Theatre, which recently had four new HVAC units installed with NASA-certified air scrubbers. Organizers say strict CDC-designed health and safety protocols will be implemented at every location. Masks will be required and staff and volunteers will have their temperatures taken every day. Northern Arizona Healthcare professionals will be on site to monitor safety protocols and be available to answer questions. Executive Director Pat Schweiss said that filmmaker workshops will be

offered both on-site, with limited attendance and social distancing in place, and online. A full schedule of workshops will be available this month. Plans also are being developed for outdoor screenings. In honor of the 100th anniversary of the American Foundation for the Blind, Schweiss said pieces from the Helen Keller Museum in Tuscumbia, Alabama, including the Academy Award that Keller received at age 75 for the 1955 documentary Helen Keller in Her Story, will be on display in the SPAC lobby. The festival also has partnered with the world’s first blindDANCE Film Festival. Led by Board President Bari Azman and Executive Director Ben Fox, who is legally blind and a former Sundance filmmaker, the blindDANCE Film Festival team provides opportunities and training in the film industry to those who are blind and visually impaired. This year also will launch the Sedona International Film Festival Screenplay Competition. Categories include feature screenplays, short screenplays, one-hour TV pilots, half-hour TV pilots and Arizona screenplays. QCBN

For more information, visit SedonaFilmFestival.com.

Quad Cities Business News // MAY 2021

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Mother’s Day Herb Garden By Debbie Maranville

Road? There is an amazing variety of culinary herbs ready to take home as starter plants. You will also find the am a wife, mom, daughter, sister, perfect pots and soil to complete the “grammy” aunt, cousin, friend and boss. I am also a trustworthy friend, project. Choose pots with drainage holes on the bottom to release any passionate about God and a strong excess water. leader. I am a Culinary Specialist, a Let’s say today we pick an Italian Certified Herbalist and have a passion Theme: for herbs and nature. I am also on a N Basil “hormonal journey.” Yes, I just turned N Oregano 56 years young! N Italian Parsley Balancing the roles and responsiN Cherry Tomatoes bilities of marriage, motherhood and Now, it’s time to get your hands business has been overwhelming. dirty. Fill the planter about a third of I have loved sharing with fellow moms, friends and mentors to gain in- the way with soil. Doing so will provide sight on all of the roles. I definitely can’t a good base for the herbs to take root say I am someone who has it all figured when they are planted. Break up the roots a bit on the startout. I share and receive encouragement with my friends, community and er plants to help them grow out and to anchor them well in the planter. Evenly clients about life’s joys and challenges. position the plants in the planter, enMy journey has been to gain as much suring they are uniformly spaced. knowledge as possible to balance wellFill in between and across the top ness and balance in my life. of the herbs’ roots with additional soil. Mother’s Day is the perfect time of Now, soak the soil with water to help year to share the gift of an herb garden them begin to grow. This will start in for that special “mama” in your life. approximately four weeks. Spring is in the air and soon we will be Might I suggest you attach an transitioning into summer. An herb garden is a delicious and gorgeous way inspirational recipe card? Pesto would be a great example. to present the special gift. Every day is Mother’s I would suggest choosing a theme for Day; however, May 9 is the herbs you would like put togethdedicated to all moms. er. Might I suggest a trip to the local Moms need to take care of Watters Garden Center on Iron Springs

themselves, or the whole family suffers. When moms get stressed or sick, the family routine can be thrown into chaos. QCBN Goods from the Garden, Catering & Events is offering a special Mother’s Day Brunch with a delicious menu that will put mom over the top. We will also have gifts for mom. Brunch is offered from 9:30 a.m. - 2 p.m. Contact us at 928-237-3214 to make your reservations. Our beautiful patio will also be available for dining. Visit us at goodsfromthegarden.com or on our Facebook page, Goods from the Garden. At Goods form the Garden, our reputation has allowed us to grow significantly over the last several years thanks to the referrals of family and friends, local businesses and of course, the referrals that continue to sustain us from the community! Debbie Maranville is co-owner of Goods from the Garden, Catering & Events and The Natural Healing Garden. You can reach us at 928-237-3214. We are located at the Prescott Gateway Mall, 3250 Gateway Blvd. #516. Find us on Facebook – Goods from the Garden – or goodsfromthegarden.com.

Italian Pesto N 1 bunch of Italian parsley N 1 bunch basil leaves (about 1015 leaves) N ½ cup of blended sage and thyme N 1-2 cloves of garlic crushed N 1 cup Olive oil N Salt to taste N Options – add some walnuts or pine nuts N Freshly grated parmesan cheese. We also like adding Cotija cheese. We recommend using fresh herbs. This pesto isn’t a pesto unless it’s fresh. Wash and dry the herbs thoroughly. Normally we like to blend, chop or mortar all

the herbs first before adding the olive oil. Especially if you’re using a food processor. Sometimes blending the oil makes it cloudy like a mayonnaise. We like pesto to be very smooth, so I blend it a long time and then when you’re ready add the olive oil and blend a few pulses to mix it all together or stir it together. Yummo! It gives it a great texture. This pesto is delicious with pasta, dipping bread and crustini, over pork loin and grilled chicken breasts. Enjoy! Store in an airtight container for up to three days in your refrigerator.

// “From one mom to another, be strong, patient, understanding, supportive, loving, joyful, happy, honest, confident, peaceful, gracious and slow to judge.” //

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MAY 2021 // Quad Cities Business News

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Results from Rapid Tension-Release Massage

By Mark Love

f you need rapid results to release tight muscles, then consider a Rapid Tension-Release Massage. Also known as vibration or percussion massage, rapid movements ease muscle tension and reduce aches and pains. This specialized massage technique provides concentrated, quick, short-duration pulsations that penetrate deep into the hard-to-reach muscles and tissues. The fast, rhythmic vibrations stimulate blood flow and relax tight muscles, ligaments, tendons and the fascia that covers and connects all the body’s soft tissues and organs.

This form of vibration massage can be applied to any part of the body that can receive other massage strokes. The rapid vibrations are performed for relatively short but even sequences or duration over specific areas of the body. The rapid movements applied to the body are not continued in one area for a long period of time to avoid overstimulation of the skin, muscles or nerves in that area. Rapid Tension Release Massage movements usually come near the end of a massage once the muscles are somewhat relaxed and warm. Massage Envy’s Rapid Tension-Release Massage is a breakthrough treatment for those suffering from

// This specialized massage technique provides concentrated, quick, short-duration pulsations that penetrate deep into the hard-to-reach muscles and tissues. The fast, rhythmic vibrations stimulate blood flow and relax tight muscles, ligaments, tendons and the fascia that covers and connects all the body’s soft tissues and organs. //

chronic pain or pain caused by injury or overuse. Gentle massage strokes and stretch to the muscles and connective tissues are combined with the Hypervolt massage device, which has varying speed and intensity settings that can deliver up to 3,200 percussions, or vibrations, per minute. The lightweight and ergonomic device design has four different attachments, allowing for an individualized and effective massage experience. The rapid vibrations can be either soothing or stimulating, depending on the pressure and/or the speed of the vibrations. The Rapid Tension-Release Massage causes muscle contractions that can be up to 30 times stronger than regular voluntary contractions.

N Increased circulation of the lymphatic system N Elongated muscle fibers N Improved range of movement and flexibility N Less stiffness in joints N Lower blood pressure N Enhanced immune system N Improved sleep N Elimination of toxins N Better mood N Smoother digestion and elimination N Healthy skin N Balanced autonomic nervous system N Stimulation of internal organs

THE BENEFITS OF A RAPID TENSION-RELEASE MASSAGE INCLUDE:

N Muscle soreness, spasms and cramps N Muscle injury due to trauma, surgery or disease N Sports-related injuries and overuse of muscles N TMJ syndrome N Bursitis N Tendonitis N Carpal Tunnel Syndrome N Sciatica N Fibromyalgia

N Decreased pain N Increased muscle strength, tone and recovery N Better balance and stability N Relaxation of tight and thickened connective tissue and fascia N Breakdown of adhesions and internal scar tissue present after injuries or surgery N Increased blood, oxygen and nutrient flow throughout the body

RAPID TENSION-RELEASE MASSAGE IS ESPECIALLY BENEFICIAL FOR THOSE WHO MAY SUFFER FROM:

BENEFITS TO THOSE WHO HAVE SOME

PARALYSIS

The high-vibration massage also is very beneficial for those who have full or partial paralysis from an injury or disease. The vibrations cause the muscles to contract on their own. This means it can be very beneficial to those who are unable to move or stretch a particular muscle or area of the body. The Rapid Tension-Release Massage stimulates the muscles and prevents non-use atrophy while also improving muscle and nerve responses. Massage is an important tool in overall mental and physical health. Incorporate Rapid Tension-Release into your next Massage Envy session and experience the benefits for yourself! QCBN

Mark Love is the Franchisee of Massage Envy Spa – Prescott, located at 120 E. Sheldon St., by the Sprouts grocery store. For more information on the benefits of massage and to schedule an appointment with a massage therapist, visit MassageEnvy.com, call 928-778-ENVY (3689) and follow on Facebook at Facebook.com/ MassageEnvyPrescott. Schedule an appointment online – your time, your convenience, your massage.

Guidance Clinic Teaching Coping Skills through Webinars

By Deanna Eder

he coronavirus pandemic has rapidly and unexpectedly changed the way we connect. West Yavapai Guidance Clinic is now offering free webinars to anyone who wishes to join in on the conversations. We know this has been an exceptionally hard year learning to navigate the unexpected. Our webinars are designed to give you tools and coping skills. When you walk away from one of our webinars

with one or two new ideas, we have achieved our goal. Please go to our website and check out our upcoming webinars: wygc.org. Resiliency Tools for Parents - This webinar has four parts and each part is a stand-alone webinar packed with useful tools for parents, guardians, caregivers and grandparents. Beni Garcia, WYGC Family Involvement specialist, talks about decreasing stress and anxiety within the home environment. Each webinar will give you the tools to help im-

// These elements of clinical depression can be influenced by both biological and environmental factors. If you need to talk to a professional, Arizona Resilient is available to all Arizona residents and is a FREE crisis hotline. Dial 2-1-1 to talk to someone today. //

prove and strengthen your and your family’s resiliency. Learn more from science-backed models, understand stress responses and how to increase your and your children’s tolerance to stress, gain knowledge and ideas in self-care for busy families and concepts in how budgeting your family’s time can calm chaos and usher in balanced mental health. Depression and Anxiety - This webinar will focus on developing ways to manage negative thoughts, feelings and behaviors that result from depression. Through the activities each week, you will practice building cognitive skills to help you become more aware of your mood, behaviors and triggers, and you will be able to better understand the ways you express your emotions. You will begin to build confidence and increase your self-esteem by focusing on realistic thinking, learning new coping skills and creating positive problem-solving. Join Kristina Bell, WYGC case manager, each week as we learn more about depression and anxiety. Seniors 60+ and Resiliency - More than 2 million of the 34 million Americans age 65 and older suffer

from some form of depression. There are many contributing factors including isolation, health issues, financial issues, loss of a spouse, loss of mobility and many more. In this three-part webinar, we will focus on signs of depression/anxiety and discuss tools you can use when feeling anxious and/or depressed. Learn new coping skills, walk away with a few concepts to add to your daily routine and connect with others in our community. Join Lance Spears, WYGC SPP volunteer coordinator, and Connie Boston, WYGC SPP manager, for this webinar series. To learn more about our Senior Peer Program, go to seniorpeerprogram.org or call 928445-5211 x2601. Sadness is a human emotion that is experienced at different levels of intensity and for different durations. Sadness can be tearful, feeling tired, being grumpy, not having a lot of energy to get up and do things. For some, sadness can take a stronger hold, resulting in intense feelings lasting for days, changes in sleeping and eating patterns, not participating in regular activities and increases in conflicts with family members or friends. These elements of clinical

depression can be influenced by both biological and environmental factors. If you need to talk to a professional, Arizona Resilient is available to all Arizona residents and is a FREE crisis hotline. Dial 2-1-1 to talk to someone today. For webinar information, go to our website wygc.org and click on the Webinars tab. QCBN Deanna Eder is the West Yavapai Guidance Clinic director of Marketing & Development.

Quad Cities Business News // MAY 2021

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Supporting Communities Celebrating Prescott’s New through Non-Profit Airport Terminal Organizations

By Miguel Maldonado

rizona is home to more than 20,000 non-profits that provide services to people across the entire state. Non-profits in Arizona have a significant impact in helping make the state a better place to live. When a business or individual gives back, they are contributing to the prosperity of the community. OneAZ is proud to announce that in 2021, the Community Foundation has pledged to award more than $290,000 to help Arizona non-profits. Non-profit organizations that offer programs that align with one of the Foundation pillars are encouraged to apply for a grant. The OneAZ Foundation pillars of support are: N Children’s health N Food banks N Financial literacy N Veterans’ interests N Local Youth Programs

The Together is Better program will award a total of

$120,000 throughout the year, while the Community Impact Grant program, which launches in June, will award a total of $100,000. Coming later in 2021, a matching grants program will be developed to help celebrate the Credit Union’s 70th anniversary. OneAZ Community Foundation is funded through member debit transactions. Each time a member uses his or her OneAZ Credit Union debit card for a purchase, one cent is donated to the Foundation to fund local initiatives. In 2020, this member-driven activity resulted in the OneAZ Community Foundation’s ability to award in excess of $200,000 to local community non-profits. Since 2015, the Foundation has awarded more than $165,000 to local communities in Northern Arizona. To learn more about the OneAZ Community Foundation or to apply for a grant, please visit OneAZcu.com/ Foundation. QCBN Miguel Maldonado is the northern regional president at OneAZ Credit Union.

By Ray Newton, QCBN

t was accurately called “the newest airport terminal in the world,” at least for one day. The $15 million Prescott Regional Airport Terminal (PRC) opened on March 30, with a formal ribbon-cutting commemorating the opening at 3 p.m. on March 31. The 18,000-square-foot modern building replaces the Ernest A. Love Terminal, which was built 73 years ago. More than 70 invited guests attended the ceremony where Kristi Miller, airport management analyst, introduced several city and community leaders who had key roles in bringing the new terminal to the community and Yavapai County. Leading off was Prescott Mayor Greg Mengarelli. He reviewed the importance of an airport in Prescott history, noting that two pioneering ranch families – the Fains from Prescott Valley and the James family from Prescott – were key figures in giving land and support for the then primitive airport in the early days of the 1920s and thereafter.

Mengarelli noted PRC is now praised in Central and Northern Arizona for ushering in commercial air service, with daily non-stop flight service to Denver and to Los Angeles, operated by United Express carrier SkyWest Airlines. He also noted that twice-daily nonstop flights to and from Community leaders and guests officially opened Phoenix are now provided the new terminal.Photo by Ray Newton by Boutique Air. SkyWest Airlines Genout the terminal for plug-ins and eral Manager Kathy DeFreitas told charging devices for passengers with QCBN that seeing the new terminal electronic gear. “We even have an open was the proudest moment outside pet pit stop for our furry of her career in her 27 years at the friends.” Prescott airport. She also noted that Prescott has Several other speakers, including representatives from United Express received more than $26 million in and Boutique Air, told those present federal and state grants in the past several years to help with constructhey believed PRC will soon add tion. She expects grants to triple that more flights and destinations. amount in the next few years. “We’re Airport Director Robin Sobotta considered an ‘essential air service,’ said the terminal has the latest in so we anticipate continued growth sophisticated technology, including and expansion.” QCBN updated security processing, automated baggage handling, improved passenger queuing for loading and For more information, visit unloading, and facilities throughflyprescott.com

43rd annual Prescott Valley Days “A Festival of Fantasy” May 6 through 9, 2021

Prescott Valley Entertainment District Carnival, Ranch to Table Dinner, Fiesta del Pueblo, Comedy Night, Live Music with Muddbone, Parade, Bear Dash 5k Run,Youth and Community Entertainment, Wild Wing Eating Contest, Cosplay Costume Contest, Vendors, Beer Garden and Prescott Valley Farmers and Artisans Market. For more information visit pvchamber.org. Applications for the parade and vendors are also available on the website.”Celebrating Prescott Valley...a weekend you do not want to miss!”

Prescott Valley Chamber of Commerce; Catalysts for business and community growth, Conveners of leaders and influencers, Champions for economic success. For more information or for membership connections visit

pvchamber.org or call 928-772-8857

MAY 2021 // Quad Cities Business News

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Considering Growth, Real Estate and Construction

i, readers – welcome to another edition of At Home With Tom and Sandy. We are here to give you the inside scoop on real estate and the construction industry, what’s up, what’s down, what’s hot and what’s not. We’ll share real estate stats, home prices, building permit numbers, construction pointers and give you hints on renovations that will give you a return on your investment. We will talk about products, how to take care of your home and so much more. As we all know, there is a lot going on in the housing and construction industry and we want to share some fantastic, cool, groovy and helpful information with you. We are going to use our insight and local expertise to help you save time and money and surmount obstacles of all kinds. So, settle in and enjoy. Tom: Hello Sandy, our YCCA gal! Since our radio show together earlier on KYCA this month, I have been giving the topic you chose, “Growth,” renewed thought. Sandy: I don’t know if that is scary or cool. It is a hot-button issue for sure. There are quite a few subdivisions out there both under construction and on the books. Tom: I love quoting a great American philosopher, Yogi Berra, “It’s like déjà vu all over again.” As a commu-

// The housing market has seen buyers hyperactive in 2021, driving up home prices by doubledigits and causing homes to sell quickly in competitive market conditions. Currently, there is an extremely tight supply of homes on the market, the lowest on record since the turn of the century. //

nity, we have been through this many times in the past 40+ years that I have been around. Sandy: Haha, I get it. We keep going through the same sorts of struggles. I have been wondering what people think about the growth in Yavapai County and asking why they are either for or against. Answers cover the spectrum – from traffic and road capacity, open space and water resources – from some folks. Others are happy and love to see the growth and know that we need it to prosper and feel that housing is a good thing. Tom: This is a great place to live, work and play. Why wouldn’t folks want to move here? You are correct, though, the issues on all sides of the growth question really don’t seem to change. Some of it is perception; some of it is real concern. Sandy: I feel like I fall into both categories sometimes. I am concerned about road capacity, and before you jump up and down, I am very aware of the CYMPO (Central Yavapai Metropolitan Planning Organization) and the transportation plan in place through 2045 and the fantastic job that CYMPO does in representing Yavapai County. I am just commiserating with the amount of travel traffic I see on the roads. And I must say I smile when I see the construction vehicles on our highway at 6:30 a.m., transporting materials that will be the beautiful home of someone waiting. Tom: Yes, I get it as well and it feels like a lot of road traffic. I had the opportunity to drive from downtown Prescott to the Navajo Drive area in Prescott Valley. I timed it in the early afternoon, at about 1:30 p.m. It took me almost 20 minutes. I was surprised that was all it took. Sandy: The CYMPO plan identified that 80% to 100% of people in the Prescott area have less than a 30-minute commute. For the PV folks who live near Glassford or Viewpoint, that number is 60% to 100%. Tom: I think you hit the nail on the head. Perception of what growth impacts are can really drive the conversation. There are many smart people on the local government staff, volunteers and elected officials who are spending a great deal of time trying to make sure that growth happens smartly.

Sandy: I serve on two Planning and Zoning commissions and can concur with that wholeheartedly. There are exceptions, though. Tom: Oh, yes! There will always be those who get into a position and let a little bit of their ability to influence go to their head. These folks tend to cause more problems than they solve. They usually don’t last long in that position though. Sandy: I agree with that as well. But, back to growth. How do we address issues of perception? There are those of us who try to get out facts and discuss mitigation efforts, only to be dismissed out of hand. Tom: That’s frustrating for all involved. Some people really do the research and ask great questions. Others just want to dump their frustrations out on you. Sandy: Taking the time to understand the issues and what is being done about them is something I wish more folks would do. I think a recent example of what seems to be a great planning process has taken place with AED and the Save the Dells folks. Both sides have taken the time to sit down and really deliberate the issues, each compromising to arrive at a solution all could live with and a benefit that is

great for our area. Tom: You bring up a great example of organized parties coming together. As you know, our local zoning laws regarding development all strive to have the parties involved or affected engage with each other before coming to the governmental table. Sandy: Tom, to say 2020 was a year of surprises is an extreme understatement. What started off as a bright year for the housing market and the economy was soon derailed by a global pandemic. We are now seeing a sharp economic incline in housing with decade-plus high prices. Tom: From everything I have read, the economists are expecting housing’s winning streak to continue through 2021. New construction of single-family homes is expected to grow this year. The median price ($349,400) is 5.3% over the median price posted a year earlier. Even though new home prices are rising because of increases in lumber prices, the lack of existing homes for sale means new construction is the only option for some prospective homebuyers. The housing market has seen buyers hyperactive in 2021, driving up home prices by double-digits and causing homes to sell quickly in competitive

market conditions. Currently, there is an extremely tight supply of homes on the market, the lowest on record since the turn of the century. Further home price gains are expected until either supply ramps up or demand eases. Sandy: Tom, our region is growing and there is no doubt about it – the housing market and the construction industry are two strong sectors keeping our economy going. Thanks for stopping in to read At Home With Tom and Sandy. You’re in good company and we love sharing educational, fun and important information with you. QCBN Tom Reilly, LEED Accredited Professional, Architect, Contractor, Renovations 928445-8506 www.renovationsaz.com Sandy Griffis, Executive Director, Yavapai County Contractors Association. 928778-0040 Remember to tune in to YCCA’s Hammer Time every Saturday and Sunday morning 7 a.m. on KQNA 1130 AM/99.9 FM/95.5FM or the web kqna.com. Listen to Sandy and Mike talk about the construction industry and meet your local community partners. Hammer Time is a great way to start your weekend.

Quad Cities Business News // MAY 2021

quadcitiesbusinessnews.com

Mosquitoes, Flies, Spiders are No Match for These Plants

By Ken Lain

hen it comes to the inevitable face-off between you and bugs, keeping them away from your immediate vicinity is a top priority. There are pesticides and bug traps, but plants can reduce the need for so many chemicals around the patio. Plants are in the business of repelling insects as a natural way of defending themselves. They also need insects to perform cross-pollination so they can survive. It is an arms race between plants and insects, each trying to survive and prosper. We rounded up the plants local gardeners use to repel bugs, not just in the garden, but around the BBQ and patios as well. Their unique properties send pests in other directions while simultaneously sprucing up your gardens.

LEMONGRASS

Lemongrass is a tall grass native to tropical climates of Asia. It looks a lot like citronella grass and also has similar mosquito-fighting properties. Scientific reviews found lemongrass oil protected 95% against mosquitoes. Another study found the oil can deter stable flies in a lab setting. It also works in gardens.

MINT

Many repellents contain essential mint oil. Another hack to consider is combining 10 drops of peppermint, thyme and rosemary essential oils mixed with water in a spray bottle. Spritz the solution around your garden to repel flies, fleas, mosquitoes, aphids, ants, spiders, chiggers and more. A similar effect is found by hosing these herbal plants down to release the scent around the patio.

CATNIP

Catnip is known for its ability to give your feline friends a mellow buzz and has the same mellowing effect on bugs. One study found the essential oil from catnip can help deter houseflies and mosquitoes. Another study from Iowa State University found catnip oil to be a more effective “spatial repellent” than DEET, the most popular ingredient in insect repellents. Catnip oil isn’t the same as a catnip plant, but the results are promising enough to warrant adding a few to your yard.

SAGE

This herb has a reputation for getting rid of ants, flies and mosquitoes. The research found that having a pot of sage around can offer up to 32% protection against mosquitoes. That’s 32% more

Reily Joins YRMC Foundation Board By Joanne Mack Robertson

avapai Regional Medical Center (YRMC) Foundation has announced that Kari Reily has joined the Foundation’s Board of Directors. “Kari is deeply committed to helping to improve the quality of life in our community,” said Foundation Chair Dave Barrett. “Her energy and her enthusiasm are infectious and inspirational.” Reily’s professional career spans more than 30 years in the banking industry. She is currently the branch manager of Foothills Bank in Prescott Valley. Active in both our economic and civic communities, she is a member of the Prescott Valley Economic Development Committee and the Prescott Valley Chamber of Commerce. In addition, Reily is the incoming president of the Prescott Valley Early Birds Lions Club. The YRMC Foundation is committed to supporting the healthcare mission of Dignity Health, Yavapai Regional Medical Center, your local, not-for-profit community healthcare provider, through fundraising and relationship building. The Foundation solicits philan-

thropic gifts, provides stewardship of these gifts, and grants funds to the hospital to advance the community’s access to health care. All charitable gifts received by the Foundation stay in our community and are utilized as directed by the donor. Donors may designate their gifts to any of the Foundation’s 18 special purpose funds. In 2020, community support to the YRMC Foundation topped $2.3 million. The expertise and talents of the board members include backgrounds in business, finance, law, communications and more. These volunteer directors represent our community and business leaders, medical staff and hospital leadership. In addition to Reily, board membership currently includes John Amos, Dave Barrett, Douglas Bristol, Mary Mallory, Robbie Nicol, Dr. Arabinda Pani, Harvey Skoog, William Sonsin and Dr. Pierre Tibi. QCBN To learn more about the YRMC Foundation, please contact 928-771–5169 or foundation@yrmc.org or visit yrmcfoundation. org. Joanne Mack Robertson is freelance writer and video producer. She and her husband, Jeff, are the creative energy behind Big Picture Video Production in Prescott and Tucson.

BASIL

are extremely weak, and air movement prohibits their flying and ability to land. One or two inexpensive box or oscillating fans strategically placed will dramatically reduce mosquitoes in the area. Trim shrubs, since many pests, including berry bugs and ticks, like to live in dark areas with high humidity under your bushes. Keep branches trimmed and away from the house to avoid a highway for pests entering your home.

WHAT ELSE CAN YOU DO TO KEEP BUGS AWAY?

Watters Multi-Purpose Insect Spray kills flies, mosquitoes, ants and other pesky insects on contact. Designed for garden use, it works equally well to clear out spiders and bugs from your home.

protection than you would have with no repellent, especially if you enjoy using fresh sage in the kitchen.

deterring insects like aphids and spider mites.

PETUNIAS

Lavender is effective against mosquitoes and other arthropods. It’s not clear why the flowering herb repels so well, but it seems to be the lavender smell that repels so well. What is pleasant to gardeners is often repulsive to bugs.

These colorful annuals keep aphids, certain beetles, leaf hoppers, and squash bugs away. They do need to be in bloom to do their thing. Petunias’ bug-repellent properties are only there if flowers are present.

MARIGOLDS

Marigolds contain pyrethrum, an insecticidal compound that’s used in bug repellents. There isn’t a ton of research on the effects of marigolds on insects. Still, gardeners have long sworn by them to keep annoying pests like mosquitoes and destructive nematodes away. The stunning pompom blooms are gorgeous, with a smell bugs just don’t like. Try using them to create a pretty border around patios or place potted marigolds near entryways and windows.

ROSEMARY

This spiky herb, thanks to its particularly pungent scent, helps keep mosquitoes away. The research found when compared to 11 other essential oils, rosemary had the most protracted repellent effects on mosquitoes, while

LAVENDER

Basil knocks down and kills certain types of mosquitoes. This most popular garden herb produces a repellent odor that mosquitoes just don’t like.

We know that planting these desirable garden plants around your deck, patio and BBQ areas reduces insect activity. This is especially true when wetting down the foliage just before using these areas to release their essential oils. Standing water should be removed or changed often, as mosquitoes breed in just an inch of stagnant water. Oversee your pets’ water bowl for shrimp-like insect swimming in their water. You can even use fans. Moving air is a natural enemy of mosquitoes. They

Until the next issue, I’ll be helping local gardeners with bug-free gardens at Watters Garden Center. QCBN Ken Lain can be found throughout the week at Watters Garden Center, 1815 W. Iron Springs Rd in Prescott, or contacted through his website at WattersGardenCenter.com or FB.com/WattersGardenCenter.

Stem Cell Therapies Becoming a Common Treatment for Medical Diseases, Disorders and Traumas By Dorian Lange

The use of cells, stem cells and growth factors have all shown to be one of the best therapeutic methods to help aid in resently, the use of stem cells is becoming common practice with tissue healing and repair. Mesenchymal stem cells, or MSCs, orthopedics, as it may help deter are multipotent stromal cells (a type a knee replacement or surgical proceof cell that makes up certain types of dure and improve function of joints following injury. Practitioners today are connective tissue) that can differentiate into a variety of cell types, including also using stem cells within disciplines osteoblasts (bone cells), chondrocytes like pain management, cardiology, (cartilage cells), myocytes (muscle cells) rheumatology and neurology. and adipocytes (fat cells). Our regenerative medicine product WHY CHOOSE STEM CELL is produced in compliance with FDA THERAPY? CGMP (Current Good Manufacturing As with other cells in our body, stem Practice) and GTP (Good Tissue Praccells also age as we do. That is why we provide stem cells that are derived from tices) standards, which assures quality and safety in this product. umbilical cord tissue/blood. This is a Research has shown that umbilical natural healing therapy with cells that cord-derived stem cells are not suscepare native to our body. tible to malignant transformation in a Our Regenerative Stem Cell injecserum-free medium, making them safe tions are derived from an umbilical cord tissue/blood product that captures for therapeutic use in patients for cell therapy. all the greatest regenerative properties of this otherwise discarded tissue. Our brand of Stem Cell injectables uses a HOW DOES IT WORK? proprietary method of isolating growth Stem cells have the capacfactors, cells and stem cells, giving ity to migrate to injured our patients the best possible benefits tissues, a phenomenon called from a regenerative medicine product. homing. This occurs by injury/

disease signals that are released from the distressed cells/tissue. Once stem cells are delivered to a site of injury or deployed into the bloodstream, they go to these distressed signals and dock on adjacent cells to commence performing their job. If you have an injury, or if you have tendons or ligaments that have become inflamed, stem cell therapy may help. It uses your body’s own stem cells to help heal damage. It may help you avoid surgery. Learn more at NorthernArizonaPainInstitutes.com. QCBN Dorian Lange, CEO ,Northern Arizona Pain Institutes Dorian is responsible for the management, administration and business development for multi-disciplinary specialty clinics throughout central Arizona that provides integrative treatment protocols for pain management, physical and rehabilitative medicine. Developed the initial business plan and implemented the strategic planning from startup to a multi-million-dollar medical specialty organization. Learn more at https://northernarizonapaininstitutes.com/ health-care-team/

MAY 2021 // Quad Cities Business News

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National Motorcycle Racers Compete to Represent America’s Best

By Mike Johns

n April 17 and 18, our nation’s best off-road endurance motorcycle racers came to the area outside of Williamson Valley known as Camp Wood in the Prescott National Forest to the rockand boulder-strewn trails for the 2021 Annual AMA RJ Russo Camp Wood Enduro. The event began in 2006, and this year, the American Motorcycle Association (AMA) recognized it as a qualifier for competitors seeking to earn a prestigious spot on the U.S. team, representing the United States at the 95th International Six Day Enduro in Rivanazzano, Italy. Arizona’s top motorcycle athletes began arriving early Friday. Little Dealer Little Prices RV in Prescott Valley provided campers with propane and other necessities before they set up camp in the beautiful forest pines. Saturday started off with the first-ever kids racing activity in which boys and girls as young as 5 years old competed on a special course made just for them. Categories were broken

down by age and bike size, with many kids racing the all-new electric motorcycles. The big bikes were up next and the talent on the starting line was chockfull of notables like AMA National Champion Axel Pearson of Pioche, Nevada. Max Gerston drove up from Scottsdale and was 2019 AMA National Champion and the 2019 AMA Rough Rider 100 Champion, a race that took place on the Fain Ranch in Prescott Valley. Also in the line-up was Travis Epperson of Prescott, who, when not a full-time fireman in Prescott, was also a contender for the AMA national championship. The deck was stacked, and it was anyone’s race to win. After a minute of silence to remember our fallen friends from this past year, the racers were released to begin their odyssey over what is described as the most brutal terrain for motorcycle racing in all of Arizona. The event is broken down into five test sections, joined together by “transitions” (think of a golf course, where you hop in your cart and drive up the path or “transition” to the hole to tee off or “test”). The lengths are

unknown and widely varied in terrain and toughness. Novice riders attempt to complete all the tests, once a day. Amateurs and professionals ride the tests two times per day. “I had a blast dancing through rocks all weekend and saw some incredible country,” said Gerston. “ATR did an incredible job putting on the event. The trails were perfect, even trimmed back the bushes. Stoked to get the overall for the weekend.” “I have never been to Prescott, Arizona, so the terrain was rockier than I had expected!” said Pearson. “I was able to win three tests outright and four tests LOI (qualifying riders) but test three and six kicked my butt! I had a small mishap and smashed my foot between a big rock and my foot peg. I was hurting for a bit. Just wish I would have manned up and pushed harder to the end of the test! My second time through this test I had a few spots where lappers were stuck and had to push my bike up a hill and it hurt my overall time. I started the [second] day by making some small suspension adjustments for the rocks and focused on putting solid tests in

on Saturday, but Sunday I rode decently and more importantly had a great time trying not to let Nick catch me in the timed sections,” said Epperson. “It was a blast. I saw some old friends. I stoked that old fire a little bit. My Star Island Motorsports KTM 300XC TPI ran flawlessly (the Ride Shop suspension was primo) and was definitely not the weak link this weekend after 140 rock-strewn miles.” The event was a huge success, with everyone heading home safely with plenty of new stories to tell. The next big race on the calendar is The AMA Rough Rider Hare Scramble in Prescott Valley May 22, part of the AMRA Arizona State Championship series. QCBN Lia Schmire, Heather Schaefer, Katie Weiss joined the race in the Prescott National Forest. Courtesy photo

without any big mistakes. I ended up winning all six tests LOI and 3 tests for the (first place) overall (qualifier). Congrats to Max Gerston on the overall for the weekend.” “Long story short, I definitely struggled with some physical things

Mike “Dirt Bike” Johns is known around Prescott as the “Mayor of Motorsports,” bringing motorized entertainment to the Quad Cities. Mike can be found weekly at Little Dealer Little Prices RV in Prescott Valley. He can be reached at mjohns@ littledealer.com or 928-350-2400. #littledealerrv

LIVE ENTERTAINMENT continued from page 1

to obtain state and federal funds for the money he lost because of closures associated with COVID-19. Christian Berry, president of the Northern Arizona Blues Alliance, recently performed outdoors at Mogollon Vineyards in Dewey, with tables socially distanced. He is scheduled to play from 1-5 p.m., Saturday, July 3, at A.C. Williams Granite Creek Park in Prescott, and Sunday, July 4, at a mini festival at Alcantara Vineyards in Cottonwood. But the guitarist is most excited about the First Annual Greater Prescott Valley Blues Festival, planned for Saturday, May 22, at the Prescott Valley Amphitheater. When the pandemic struck last year, Berry was scheduled to perform at Cliff Castle Casino, and that was canceled. He, like so many musicians, experienced the dramatic drop in business as venues were closed. Some were in the middle of tours when everything stopped. He said some musicians became creative. For example, Taj Mahal booked his band into a theater and sold tickets for the online show. Berry was able to continue with some solo performances and some duo gigs with friend Paul Epoch on harmonica. The duo is known as the Swamp Poets. “As long as everybody is safe, people need to have their music outlet,” he said. “It’s an integral part of everybody’s life.” Darryl Porras, lead singer and

guitarist with Big Daddy D and the Dynamites, performed recently at The Route 66 Roadhouse Bar and Grill in Bellemont and Windsock in Prescott. Porras plays at the Blues Jam that the Roadhouse offers every two weeks. He said the Prescott area has been quicker to open music venues than the Flagstaff area and is looking forward to the Prescott Valley Blues Festival this month.“We have a lot of followers who love live music,” said Porras. “It’s nice to see people you haven’t seen for a while. Everybody’s glad to be back.” Hall says he will be hitting all three blues jams – at The Windsock, the Roadhouse and the Old Corral Bar in Cornville. “I think it’s huge when we’re able to have shows because we’ve been pushing up against whatever limits were in place. People are clamoring for music,” he said. “I expect great turnouts when the pandemic is under control.” Musicians applaud Arizona’s bars that follow safety protocols, including masking, social distancing and seating capacity. “People didn’t realize how much was on the line for the clubs if they were caught breaking protocols,” said Porras. “I felt safe because the safety protocols were followed. Regardless of your perspective, you have to follow the rules.” “Some thought we shouldn’t be playing because of the danger and others were relieved to have

Paul Epoch and Christian Berry make up the duo known as the Swamp Poets. Berry calls music is an “integral part of everybody’s life.” Photo by Stan Bindell

something going on, but I was real conscious about it. I was careful,” said Berry. “Some thanked me for being

willing to come out to perform,” said Hall. “Once this clears up, live music will really be going strong.” QCBN

Quad Cities Business News // MAY 2021

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Preparing Your Vacation Rental for the Busy Season

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By Lucy Leyva

e are really ready for spring and summer this year! What a year we have had dealing with the pandemic and all its ramifications. Every spring feels like a renewal, a fresh start, but this year, it is amplified. People who have been mostly home are venturing out, youth sports teams are back up and running, many businesses are back to some semblance of normalcy and, of course, the trees and flowers are blooming. The weather is getting nicer and it just feels good! People are getting ready to start traveling and looking for the best places to stay. Vacation rentals are so popular, but unless you have a management company handling all of the details, owning a vacation rental can be more than a new owner bargained for. Here are some things to consider when preparing your vacation rental for the upcoming busy season. Update where you can on the inside and choose quality furniture and a simple, traditional design. Subtle local art that shows off the beauty of the area is a plus and can enhance the feeling of “getting away from it all” for your guests. Keep it simple and don’t clutter up the rooms and walking areas with too much furniture or too many knickknacks. Make sure that the house has been deepcleaned and sanitized before the busy season. Take advantage of the experience and professionalism of a company that knows what needs to be done and how to do tasks such as making sure that the insides of all the cabinets and drawers, fridge, oven and closets are

clean and tidy. The picture frames, baseboards, doors and doorframes, as well as light fixtures, fans and blinds should all be cleaned with a damp cloth. Disinfect all cabinet handles, light switches, door handles, bathroom and kitchen fixtures so that you and your guests are confident that your vacation home is clean and safe. Make the windows sparkle. If you are not great at this, hire a professional. People want to have a crystal clear view of why they came to our beautiful area. Dust, dirt and streaks give an immediate negative impression. Clean sills and tracks are important so that the windows open and close properly. Outside, the yards should be simple and manicured, free of debris, trash, weeds and overgrowth. Cover your barbeque with an appropriate cover and make sure the patio furniture is wiped off and clean. The outside of the property is the first impression when your guests drive up. Take great pictures that emphasize the strengths of your property, including views and amenities. Also, remember to arrange your pictures in a way that helps a potential guest visualize the layout of the house. When people leave reviews, the most common topics are cleanliness and comfort. Keep this in mind when planning your budget and to-do list for getting the house ready for a vacation rental. Prescott Maid to Order is here to help you make this a great spring and summer season! QCBN

Lucy Leyva is the owner of Prescott Maid to Order.

CRISIS continued from page 28

that device? How can you make sure that’s protected? I’m hoping you’ve got your data backed up, but you still want to make sure that the information doesn’t end up in the wrong hands. Create a procedure called “What should happen if…” Ensure that everyone in the business knows who to notify should a device be lost or stolen so that a key person can take responsibility for remotely wiping the data. It’s also really, really important to make sure that: N All data on all devices is encrypted. N All devices and software are password protected. N Multi-factor authentication is used where possible (where you get a code on another device to prove it’s really you).

KNOW WHAT DEVICES YOU ACTUALLY HAVE

If your office did burn down, would you honestly know what devices and equipment you’ve lost? If the answer to that is no, then I can assure you that you’re not alone. When a business starts to grow, it’s easy to lose track of what exactly you have. Creating an inventory (and keeping a backed-up copy of it) will help you keep track of everything. It’s also pretty handy to keep an inventory now that so many more of

us are working from home. It’s easier to lose track when you don’t see devices every day! Likewise, if someone leaves the company, you’ll know what they need to return to you upon their exit.

GO COMPLETELY PAPERLESS

If this isn’t something you’ve already done, start to make the right steps toward it now. Not only is going paperless better for the environment, but it has so many other benefits for your business, too. Make your business life a whole lot easier and make a digital copy of everything. Store it securely online and BACK IT UP! There are probably many more things you can think of that you’d prefer to get done now just in case disaster does strike. When it comes to keeping your business safe, please don’t put off the things that you really should do today. Remember those stats we gave you earlier. The businesses that survive are the ones that are prepared. QCBN For additional information or to schedule an appointment to assist your business, call 928-7197724 or visit northernazit.com. Theo Soumilas is the owner of Northern Arizona IT servicing the Quad Cities, Phoenix and Northern Arizona.

MAY 2021 // Quad Cities Business News

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Assessing the Residential Real Estate Market By Leslie Guiley

omes for sale nationally are down 52% over the same time last year and in Arizona, there was a 64% decrease in inventory over last year. Demand is up as potential buyers re-evaluate their priorities in homes and lifestyle during and after the pandemic. There are four offers for every listing and intense competition has led to double-digit price growth according to the National Association of Realtors. Absorption rate measures how fast we would sell out of the current homes on the market if no new listings were added, and we are under one month in Prescott and the Quad Cities. The list price has become the starting price as buyers bid over market and financed offers struggle to compete with all cash offers. Speculation abounds about another bubble to burst, so let’s look at the fundamentals of this market. Migration to Arizona has been strong and it lands in the Top Five on UHAUL’s migration growth list. Buyers in our area have been able to sell homes in more expensive areas and can afford to pay cash about 50% of the time. Baby Boomers are very attracted to the Quad Cities area, while the Millennials are edging them out to be the largest homebuying demographic

in our state and nationwide. Nationally, there have been 13 straight years of below-average building of new homes. We have not made up for or matched the pace of building during the last boom. We do need to build more homes to increase the supply, but it won’t be done fast enough to be the complete solution. Shortages in skilled labor, increases in the costs of building supplies and the length of the entitlement process contribute to how quickly developers can add supply to the market. The National Association of Realtors posits that to get back to a six-month healthy supply of inventory, an additional 2.7 million homes should be on the market for sale. There is a foreclosure moratorium in place until June 30, and whether that will be extended is a subject of much discussion. There are about four million borrowers behind on their mortgage payments, but banks are working with many to add overdue payments to the end of their loan. Borrowers that can’t qualify for this type of loan restructure likely will be able to sell their homes at a profit, as equity has climbed in the past few years. As more of these homes come on the market and as vaccines ease sellers’ hesitancy to have buyers visit their homes, we do expect a balancing of supply and demand to occur.

How does a buyer succeed in this market? One way is to have a strong local agent on your side as sales do occur prior to hitting the general market. Know what you are looking for and be prepared to look at a home quickly and decide whether to place an offer. Buyers in a competitive market need to go in strong and fast to not miss an opportunity. Get advice on the risks in waiving home inspections and appraisals as

ways to sweeten the deal. Too much sweet can promote different aches and pains in the process, and a skilled agent can help you cap your risk. If you are a seller, the highest offer is not always the best offer. An experienced agent can be your best asset in negotiation during a market that moves fast. This professional can help you weigh which offer is most likely to get to closing date and this can be absolute-

ly critical if your next home purchase relies on the sale of your current home. The No. 1 tool on your side is knowledge, and the more prepared you are before placing your home on the market or placing your first offer, the more likely you are to get your desired outcome. QCBN Leslie Guiley is the co-founder of Better Homes & Garden Bloom Tree Realty.

Sound Check Live entertainment venues test demand; some concerts have limited capacity By Stan Bindell, QCBN

usic and dancing has returned to the Quad Cities area and is starting to return to the Flagstaff area, with a lot more planned for May. The scheduling of more live music gives musicians, venue owners and customers hope for the future. Prescott area venues never totally shut down the music during the pandemic, but solos or duos were playing instead of bands, and there was no dancing on the dance floor, per the safety protocols in place. Sidekicks Lounge in Prescott Valley and Jersey Lilly on the square in Prescott are just two places where the owners are thrilled to be in the process of bringing music back to normal levels. Other entertainment venues, like the Highlands Center for Natural History, are also bringing back music. The Northern Arizona Blues Alliance will host the first annual Greater Prescott Valley Blues Festival in the Prescott Valley Amphitheater from 1-9 p.m., Saturday, May 22. The lineup includes national acts such as Kat Riggs and Jimmy Carpenter, as well as local

performers Ray DeSylvester, Leon J, Dr. Bob Sellani, Christian Berry, Paul Epoch, Tommy Dukes, Darryl Poras and Sir Harrison. Mortimer Farms in Dewey has scheduled its Friday Night Barn Dance and dinner from May 7 to Oct. 30. The Highlands Center for Natural History has scheduled its monthly concert series starting May 28, starting with Art Podell, one of the original musicians with the New Christie Minstrels. The Acoustic Eidolon duo will perform July 2. Prescott folk band Ponderosa Grove will perform July 24. Shakespeare in the Pines is scheduled during the middle two weeks in August and Acoustic Blues is on the calendar for Sept. 24. Folk Sessions at the Highlands Center for Natural History has its ninth annual Americana Music Fest set for July 22, featuring “Southwestern Americana,” tales of Nancy Elliot, the Robby Robertson Trio and the Valley’s Hambone. Concert host Highlands Center Marketing and Communications Coordinator Tom Agostino said the pandemic impacted the center quite a bit. “We had to cancel our summer

Jersey Lilly Saloon owner Josh Makrauer welcomes music patrons as the nightclub offers entertainment nearly every night. Photo by Stan Bindell

series last year,” he said. This season, they will sell 70 tickets for each show, as compared to 120 for each show before the pandemic. Laura Lee Morgan, who, with her husband, John, owns Sidekicks Saloon in Prescott Valley, said the community needs live music because people thrive on interaction. “It was depressing not having it,” she said. “It’s great having it back. That’s why we’re in the business.” Jersey Lilly Saloon owner Josh Makrauer says that although the past

year has been difficult, as the venue lost about 50% of its business, he is excited to be able to provide some fun music for the patrons. Sidekicks has live bands every Saturday and karaoke on Friday and Sunday nights. The schedule for Saturdays in May has Parker Jenkins on May 8, Shake of Yesterday on May 15, Hit Squad on May 22 and Honey Girl on May 29. Jersey Lilly has music almost every night. Sky performs every Tuesday,

Little Larry every Thursday and there are jam sessions every Wednesday. Bands perform every weekend, with Hit Squad the first weekend in May, Combo Deluxe the second weekend in May, Little Larry and the Drive the third weekend in May, the Tone Kings the fourth weekend in May and Well Dressed Wolves the last weekend in May. Weekend shows are from 7-10 p.m.; weekday shows 8-10 p.m., and Sunday solos perform from 4-7 p.m. QCBN

Quad Cities Business News // MAY 2021

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FARM continued from page 16

lunches under shady trees and roaming in fields picking strawberries at the farm. According to the World Health Organization (WHO), noted in an FIC April 12 press release, “As many as one in six U.S. children ages 6-17 has a treatable mental health condition such as depression, anxiety problems or attention deficit/hyperactivity disorder (ADHD).” Another WHO statistic states, “Half of all mental health conditions start by 14 years of age but most cases are undetected and untreated.” “One reason we’re really working to get the word out about children’s mental health is many parents don’t know that free help is available,” Kallal said. “Our goal is to raise community awareness about how common children’s mental health challenges are in the United States, while also reducing the stigma of mental illness.” She added that Children’s Mental Health Awareness Week is a “chance to change the perceptions around mental health, as well as recognize children’s uniqueness, rather than the characteristics associated with their disability, diagnosis or illness. In addition, she says, the consequences of not addressing adolescent mental health issues extend into adulthood, limiting opportunities for adults to lead fulfilling lives. The Family Involvement Center, a

board composed of at least 51% parents who have raised children with unique challenges, governs FIC. Staff members also are primarily parents who have experience navigating services and supports that aid families in need. Services at FIC include help coordinating with child-serving systems such as schools, assistance with life skills like employment and housing, providing parent peer support programs, counseling for adults and other family members, and offering respite services as breaks for parents and caregivers. “We are there to help them navigate to get the needed resources and formal and informal supports in their communities,” Kallal said. FIC also presents a wide variety of youth support services, including mentoring and after-school programs to build skills and cultivate healthy relationships. The Reid Park Zoo has more than 350 animals in lush natural habitats and was founded in 1967 on 24 acres that are owned by the City of Tucson. It is a non-profit located within Reid Park and includes two fascinating aviaries, Flight Connection and South American. “The zoo is home to animals from around the world, including from Africa and South America,” said Deborah Carr, director of marketing and events at the zoo. “We have a lot of new animals this year, like the African painted

dogs. They’re a lot of fun. We have a pack of four sisters, each 2 years old. We also just opened a new Flamingo Lagoon, an expanded space with sparkling features, which houses the zoo’s flock of 26 Chilean flamingos. They’re among the most colorful animals at the zoo, with their deep coral feathers.” There is also a baby African elephant, Penzi, who reportedly loves cucumbers, crushing boxes and rolling in the dirt. The zoo focuses on conservation, education and connecting people with the natural world Mortimer Farms is celebrating its 11th anniversary and is located on 324 acres, 60 acres of which are open to the public. The grounds include a barn and country store, and farm-inspired rides, games and activities. “We have miniature horses, calves, donkeys, goats, sheep, bunnies, chickens, ducks – lots of animals to feed, pet and hang out with,” said Ashlee Mortimer, who is the chief marketing officer at the farm. “It’s super fun to have that animal interaction with guests. In May, we’ll have quite a few babies. I love spring and all the babies that come along with it.” The farm has about 40 varieties of vegetables growing at various times. “Guests can come out and pick all day in the fields, whatever is available,” she said. “Right now, we are picking

Mortimer Farms in Dewey invites children out to pick strawberries. Courtesy photo

asparagus and cilantro. In a few weeks, depending on the weather, we should have strawberries.” The Agua Fria River borders one side of the long, narrow farm A grassy, shaded area will be available for families, who will also be given free box lunches. “The event is held outside over several acres to allow for distancing of participants,” said Trisha Riner, who is FIC regional director for Northern Arizona. There will also be volunteers on hand to help people enroll in AHCCCS if they don’t have health care and need assistance completing paperwork or are

missing documents. Attendance is limited for both events and families must register in advance. For more information, visit familyinvolvementcenter.org/get-involved/childrens-mental-health-awareness-week. To reserve space at Reid Park Zoo in Tucson for May 8, contact Vianey Verduzco at 520-591-8602 or Vianey@ familyinvolvementcenter.org. For a spot at Mortimer Farms in Dewey for May 15, contact Trish Riner at 928-713-3248 or Trish@familyinvolvementcenter.org. QCBN

Arizona’s Christmas City

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Web Content Editor news@quadcitiesbusinessnews.com Contributing Writers Bonnie Stevens Patty McCormac Sue Marceau Ray Newton Tom Vitron Starla Collins Contributing Photographers Kay Lyons, Bonnie Stevens, Ray Newton, Sue Marceau, Stacey Wittig, Veronica Tierney, Fresh Focuses Photography The Quad Cities Business News is a publication of Quad Cities Business News, LLC and distributed free each month to residents of Prescott, Prescott Valley, Chino Valley and Dewey-Humboldt. Reproduction of any portion of the publication is strictly prohibited without expressed permission. The publisher reserves the right to refuse any advertisements submitted to the newspaper and is not responsible for the claims of its advertisers.

MAY 2021 // Quad Cities Business News

@quadcitiesbusinessnews SURGEONS continued from page 6

WINGSPACE continued from page 9

The business building blocks she had created during the preceding months served her well. She had paid close attention to predictions of an upcoming recession and consulted with a business mentor to address potential impacts. “I wanted to make sure that there was a low barrier to entry for anyone who might become unemployed and need an inspiring place to take their side-gig full time,” she explained. “I adjusted my lowest membership price point to basically match the cost of a daily cup of coffee. And to make it even better, we provided complimentary, premium, locally roasted coffee for our members. This resulted in a growing number of flex desk members right away.” Banayat had decided by the end of her first year to lease an additional 1,500 square feet for five more offices and nine dedicated desks. She says the expansion was a blessing when the lockdown spiked demand. ”Just like every other business owner that was hit hard worldwide, I was scrambling to figure out how to pivot, and how to negotiate with my landlord and service providers, and fill out paperwork for business loans, all while still operating my business, communicating with my remaining members, and doing my best to keep my cool,” she explained. By August 2020, all of her offices and dedicated desks filled up. New members included relocated residents seeking temporary offices, corporate employees escaping the distractions and isolation of home offices and working parents seeking respite. “Strangely enough, some good things have come out of the chaos of 2020,” Banayat said. “Being able to live and work in a geographic location that could improve the quality of life for millions just may be the silver lining

WingSpace Coworking owner Melanie Banayat says watching every penny, negotiating with service providers and adjusting her entry-level membership fee helped her business survive 2020. Photo by Sue Marceau

that so many have desired. Companies are more readily providing home office stipends as a fringe benefit. Coworking spaces that used to attract mostly entrepreneurs, small businesses and freelancers are now seeing a swath of remote employees.” Next up is the exploration of potential e-commerce co-warehousing. A survey on the WingSpace website will help define that possible venture. To celebrate its third anniversary, WingSpace will host the “Feminine Pen – Festival of Women Authors,” 10 a.m. to 2 p.m., Saturday, May 22. For details, visit wingspace.biz. QCBN

KIRCHGRABER continued from page 12

to Los Angles and was recruited by Peter Ueberroth to help identify and train staff to work at 27 different sites for the 1984 Summer Olympics. It was there that he met his future wife, Melinda. They have been married for 32 years. In 1985, the Kirchgrabers became involved in international efforts again. He worked for the Peace Corps in Somalia on the border of Ethiopia and then worked with several non-governmental organizations (NGOs): Médecins Sans Frontieres, United Nations High Commission for Refugees, Red Crescent Society (equivalent of the Red Cross) and several other healthcare groups. Upon returning to the United States, Kirchgraber accepted a teaching position in social work at California State Long Beach and, later, the University of Southern California. He soon was recruited to be part of a billion-dollar fundraising campaign. His successes in California attracted the Paul Kirchgraber joins the Prescott Unified School District attention of the Arizona State University Foundation, where Education Foundation after leading the Yavapai College Foundation. Photo by Ray Newton he served as vice president of advancement. He also was involved in programs for Arizona Special Olympics and the American Red Cross, which gave him opportunities to travel streaming. I have all the confidence we’ll be successful.” to Prescott and the Quad Cities. In 2010, he learned of the Asked if he had any major disappointments, Kirchgraber opening at Yavapai College (YC) in Prescott. reflected a moment and then responded, “Yes. My biggest “When we started visiting Prescott, my wife and I fell in disappointment is that we didn’t find Prescott sooner.” love with the place,” he said. “We immediately agreed that if the right job came along, we’d move to Prescott.” It did. MY FAVORITE ENTERTAINMENT: They did. And they have no regrets. Marvel Comic books. They let me have total escapism. During his years at YCF, Kirchgraber headed efforts to raise money to support the YC multi-campus system. MY IDEAL MEAL: He calls the capital campaign to raise $3 million for the Anything cooked by my wife. She is a fantastic home chef – Southwest Wine Center in Verde Valley on the Clarkdale very eclectic. campus “the most fun I had at Yavapai College.” He says most people didn’t know that it was the only aca- BEST ADVICE I’VE EVER RECEIVED: demic wine education program in the Southwestern United My dad told me, “Always stop and take a breath. And to say States. “In just a short time, it has become an award-winning ‘I don’t know’ when I don’t know.” program and one of the college’s most recognized destination programs.” QUALITIES I ADMIRE IN OTHERS: Kirchgraber stresses that his new position will give him Someone who is an honest person and who manages with many opportunities to build nurturing relationships in the integrity and ethics. They must be flexible and adaptable. community, especially now, during the pandemic. “We need to find creative ways to connect during this time of WHAT I’D DO WITH AN OPEN CHECKBOOK: social distancing. We’ll pivot to virtual tools such as online I’d establish a charitable foundation to fund innovative ideas auctions, crowdfunding, peer-to-peer fundraising and live in education. QCBN

appreciative.” “We see a lot of children,” said Quigley. “A lot of the treatments we do for them makes such a difference in their life. It’s very rewarding to close a palate or lip, or help them with an issue with a hand, like a webbed hand, or too many fingers.” The practice also has allowed the doctors to participate in medical missions, often with a team of other local physicians and healthcare professionals, sometimes after a natural disaster and usually in less than sterile conditions. “It gives you that skillset to go to other countries like Brazil, Haiti and Mexico and treat patients there. A good part of it is training the locals to do some of the procedures on their own. When you can go back to a country several times, it’s neat to see patients you treated earlier,” said Quigley.

OPERATING ON A HANDSHAKE

The surgeons started their partnership with a handshake. Now, Plastic Surgeons of Northern Arizona operates three offices in Flagstaff and Sedona, including Northern Arizona SurgiCenter and The Hand Center of Northern Arizona. “We didn’t know what the heck we were doing,” said Lex. “It was scary. They don’t teach us a lot about business in medical school and residency.” “Jack and Steve were pioneers in this regard,” said PSNA Administrator Steve Schwartz, who joined PSNA within a week of its opening. “Their bold and successful venture clearly impacted the way health care has been delivered in Northern Arizona over the past decades, in a very positive way.” The doctors have enjoyed a steady practice of challenges together outside of the operating room, too. “We start-

ed hiking and doing some kayaking,” said Quigley. “Mostly at this point, we do mountain bike trips, a lot of trips over the San Juan mountain area through Silverton Mountain passes. Recently, we’ve been doing Arizona Trail trips. We just finished the Flagstaff to Payson stretch in October. Ironically, we do more talking about the business on those trips than in the office.” “Even though we share the office, we’re so busy, we hardly get a chance to talk,” said Lex. “So, on the trips to mountain bike rides, we find it’s a good time for prolonged business meetings. It gives us a chance for visioning for the future.” Good friends before the practice and good friends through the years, the surgeons have raised their families in Flagstaff, fully integrating their busy schedules with active outdoor lifestyles. Both couples, Dr. Lex and his wife, Lisa, and Dr. Quigley and his wife, Janean, have had four children.

GUIDED BY A MANTRA

When making business decisions, the doctors say they have been guided by this simple mantra: “Do whatever is best for the patients.” These days, Lex and Quigley believe what’s best for their current and future patients is to fortify their practice with additional talent. Adam Boettcher, M.D., joined PSNA in 2012. Jeffrey Gibbs, M.D., joined last summer. “They’re going to be the new guard in a few years, but with them taking a lot of the calls, we’re happy to hang around to make a nice transition,” said Lex. “Both in our surgery center and in our office we’ve been extremely lucky to have excellent and loyal employees who have stayed with us through the years,” said Quigley. QCBN

BASHAS’ continued from page 3

passion is to make locally sourced food more widely available to all, by removing the considerable cost and complexity in the local food supply chain and digitally connecting grocers with new local suppliers.” By streamlining the procurement-to-payment process, Forager’s online and mobile platform saves time and costs for grocers, co-ops, farmers, producers and other buyers and sellers of local food. “For supermarkets, the platform is intuitive, easy to use, and cost effective,” Blunda said. “It allows operations to quickly scale without being hung up on manual processes that can stop local programs from growing.” He added that farmers can seamlessly connect with suppliers and manage all transactions “so they can go back to their trade without having to worry about the back-end business.” The new effort with Bashas’ is a pilot program for Forager. “The launch phase of our relationship is certainly an opportunity for both Bashas’ and Forager to confirm that our partnership will truly drive the evolution of local at Bashas’ that we are both excited to achieve,” said Blunda. “We are both very confident of success, but testing and refining our approach before we scale across their full store footprint is vital.” So far, local suppliers have been happy with the addition of the Forager process to Bashas’ grocery outlets. “Absolutely. We are getting a lot of positive feedback and the local suppliers are finding the process much easier than going at it alone,” Mayer said. “In addition, many suppliers are excited because we are actively seeking them out for our stores.” QCBN

Quad Cities Business News // MAY 2021

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