QH Magazine - May 2024

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From the desk

As we embark on another month, we are thrilled to present to you our May issue.

While we were packing this issue, Qatar added another feather to its cap: shining as the world's wealthiest Arab nation, with recent reports placing the country among the top 10 richest countries by Gross Domestic Product per capita. This accolade underscores Qatar's economic strength and high living standards, serving as a testament to the nation's prosperity.

Throughout this issue, we delve into the insights and perspectives of captains leading some of Doha's most iconic hospitality properties. From the timeless elegance of Souq Waqif by Tivoli to the contemporary luxury of Mandarin Oriental, each interview offers a glimpse into the passion and innovation driving Qatar's hospitality industry forward. One interesting facet that each hospitality player has pointed out is that the pandemic has taught them the importance of agility – across operations, supply chain management, resources – bringing the importance of sustainability to the fore.

In addition to our exclusive interviews, we shine a spotlight on Chef Jeremy Cheminade of Jiwan restaurant, Doha, as he shares his culinary journey and vision for gastronomic excellence.

On the sports front, we bring you highlights from the thrilling Qatar UAE Super Cup, along with an exciting feature on The Chedi Katara Hotel & Resort's new brand ambassadors, adding to the excitement of Qatar's sports scene.

In our gastronomic exploration, we invite you to discover the culinary delights of Novikov restaurant and the captivating ambience of SAX Doha, where every dish tells a story and every moment is a celebration of taste and sophistication.

And finally, we invite you to unwind and rejuvenate with us as we explore Raffles Doha's groundbreaking private spa suites, redefining wellness and luxury in the region.

We hope this issue inspires you to embark on your own journey of discovery and indulgence, whether it's through the rich tapestry of Qatar's hospitality offerings or the vibrant experiences waiting to be savoured.

Warm Regards,

MANAGING EDITORS

Azqa Haroon Manu Prmar

SENIOR EDITOR Aparajita Mukherjee

DEPUTY EDITOR & DIGITAL OFFICER Sara Naveed

SENIOR BUSINESS DEVELOPMENT MANAGER Rabab El–Sayed

ART DIRECTOR Asad Chughtai

DISTRIBUTIONS MANAGER Rabshan Malik

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Email: info@innov8.qa FOR MARKETING AND ADVERTISING: Email:

a.haroon@innov8.qa

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on the cover May 2024 our team Contact Us
May 2024 | QH | 7 Sneak Peek
CONTENTS Positioning Qatar as a leading wedding destination
MAY 2024
Boucheron opens boutique at Villaggio Mall
Cup Lynk & Co 09: Your ultimate luxury SUV 08 10 66 68 Insta Moments @qatarhappening 33K followers
Al Arabi tops Sharjah, wins
UAE-Qatar Super
2024
Top Reels of
April

Positioning Qatar as a leading wedding destination

Luvrita Marsel, CEO of Luvrita Agency says that Habb Al Saad, Qatar's premier wedding exhibition, organised by Villa Queen & Luvrita Agency, uniquely blends tradition with contemporary elegance, adding “Aimed at setting a new standard in the wedding industry, it gathers all wedding essentials under one roof, showcasing the latest trends, luxury bridal and evening wear, beauty solutions, and comprehensive wedding services.”

On the highlights of this year's exhibition, Marsel informs that the event features exclusive fashion shows by global designers and celebrity involvement, making it a standout social and professional networking platform for couples and industry experts alike.

Spread over 500 square metres, Habb Al Saad will feature 145 exhibitors, and promises to deliver specialists to professionals in the wedding industry to the local community.

Highlights

Marsel adds, “These shows not only highlight current trends but also offer couples a chance to find their dream wedding outfits. Additionally, expert advice is on hand, providing tailored guidance to enhance couples' visions and planning experience.”

In the opinion of Marsel, the event aims to elevate wedding exhibitions in the region, positioning Qatar as a leading wedding destination for those seeking to create their dream wedding with elegance and flair.

In conversation with QH , Luvrita Marsel, CEO of Luvrita Agency, gives a preview of what to expect from the upscale wedding exhibition at the Qatar National Convention Center between May 28 and June 1.

8 | QH | May 2024 News Nuggets/Curtain Raiser

Boucheron opens boutique at Villaggio Mall

Boucheron, in partnership with Fifty One East, opened a new boutique at Qatar's Villaggio Mall, celebrated in the Via Domo section with dignitaries such as Jean Baptiste Faivre, French Ambassador to Qatar, and top executives from Boucheron and Darwish Holding, along with elite clients and media.

The launch was part of Maison Boucheron's recent expansion in the Middle East, establishing its 13th location in the GCC and second in Doha, following the Lagoona Mall boutique opened in 2011.

The Villaggio Mall boutique provides a captivating setting for clients to explore Boucheron's signature jewellery. Echoing the flagship at 26 Place Vendôme in Paris, the boutique combines the warmth of a luxurious family home with the elegance of traditional French architecture, making clients feel at home.

The new boutique features an exclusive VIP Salon that extends its inviting atmosphere with Art Deco-inspired décor, characterised by bold geometric shapes and colour contrasts. Boucheron, renowned for its extensive Art Deco creations, distinguishes itself as a leader in this style. The VIP Salon, adorned in gold, orange, and blue, showcases bespoke artworks

and strong geometric lines reflecting this aesthetic. French illustrator Vincent Roland was commissioned to create four Art Deco illustrations, adding an artistic flair to the space.

To mark the opening, Boucheron showcased the iconic Lierre de Paris question mark necklace, flown directly from Paris. This piece, along with its complementary bracelet, ring, and timepiece, epitomises Boucheron’s innovative approach to high jewellery. Created by Frederique Boucheron, the question mark necklace was a groundbreaking design symbolising women's independence and freedom, and it stands as a testament to the brand’s legacy of creativity and innovation.

Boucheron's celebrated jewellery collections are displayed alongside the High Jewellery creations: Nature, Quatre (which marks its 20th anniversary this year), and Serpent Bohème. These collections have established Boucheron as the epitome of French High Jewellery elegance and innovation.

10 | QH | May 2024 News Nuggets

A scent fit for royalty: Discover Royal Oud by Creed

Royal Oud, a luxurious woody scent, captures the serene glow of a Persian dawn, heralding intense warmth. Its base features oud, frankincense, and guaiac wood, while top notes of lime, galbanum, and bergamot add a fresh, citrusy elegance.

Royal Oud is meticulously designed for the refined palate, perfect for the spiritually inclined and elegantly confident men and women.

12 | QH | May 2024 Fashion Board

Elevate style with BALLY's 2024 collection

Discover ready styles in BALLY’s Spring/ Summer 2024 Collection. Featuring sharp, modest designs blending masculine and feminine elements, it reflects human complexity. From tailored suits to vibrant hues, honour tradition with a modern twist. Experience timeless luxury this season with BALLY.

14 | QH | May 2024
Fashion Board

Shine bright with Maria Tash's diamond earrings

Embrace pure luxury with Maria Tash's sparkling diamond earrings. Dive into her captivating collection, curated to add glamour and sophistication to your ensemble. Featuring iconic and symbolic designs, each piece elevates your style with elegance.

All pieces are available on mariatash.com, in the Maria Tash Dubai Mall and Mall of the Emirates Boutiques.

16 | QH | May 2024
Fashion Board

Aigner MUNICH's luxe gift guide

Imood, Aigner Munich has unveiled the ultimate gift guide.

LEELOO BAG DELUXE:

Lavish token for fashion-forward women.

Sparkling gold or silver captures the celebratory spirit.

DELIA SHOULDER BAG: Timeless, elegant gift for quiet luxury lovers. Adds richness to wardrobe instantly.

DIADORA BAG:

Celebrate with style and functionality. Bucket design, bright pastel tones for fresh looks.

18 | QH | May 2024
Fashion Board

Thrust on tourism yielding results

20 | QH | May 2024 Hospitality Overview

Hospitality Overview

Promoting tourism is a thrust area for Qatar, aiming to elevate the sector’s contribution to the country’s Gross Domestic Product to 12 percent as stated by the national strategy for tourism.

Working towards this, HE Chairman of Qatar Tourism (QT) Saad bin

Ali bin Saad Al Kharji has mentioned that through the optimum investment in natural elements available in Qatar and upgrading its tourist infrastructure and facilities, the country has succeeded in furthering tourism, at home and abroad.

As of 2023, Qatar has hosted 4 million tourists from various nationalities, as announced by HE Chairman of QT Saad bin Ali Al Kharji in his opening speech during the 26th session of the Arab Ministerial Council for Tourism, amply proving that Qatar has become a distinctive tourist destination. This is clearly on the back of Qatar holding a record of hosting and organising major global events and tournaments such as AFC Asian Cup, Shop Qatar, Doha Jewellery and Watches Exhibition, Katara International Arabian Horse Festival, Qatar Economic Forum 2024, Formula 1 Grand Prix 2024, Autonomous e-mobility Forum and the world’s biggest technology conference, Web Summit Qatar.

The objective is to host 6 million tourists by 2030 and QT, with its active partners in the domestic market, will have a massive work to do in the upcoming years.

Evidence to the country’s thrust of promoting tourism as one of the key sectors lies in the fact that sector-specific events such as EuroCHRIE Qatar 2024 and Hospitality Qatar – both planned for November 2024 – are already being promoted through search engines.

Qatar possesses all elements of tourist attraction that best suit a variety of cultures, in terms of the right blend of natural reserves, ancient castles, public beaches, public gardens and parks, inveterate museums and restaurants, which are beefed up by a plethora of international resorts and hotels, traditional markets, and major commercial complexes that make Qatar an ideal destination for visitors and residents to spend vacations with their families.

Anthony Fernando, director – valuations, ValuStrat Qatar has been quoted as saying, “In Q4 2023, Qatar’s hotel and tourism sector showcased an exemplary performance underpinned by the city’s strategic initiatives and world-class hospitality standards.”

He said: “With an influx of international tourists of around 4 million visitors, attracted by cultural festivals, sporting events, and business conferences, Doha’s hotels enjoyed steady growth in occupancy rates, averaging at 58 percent.”

He further stated the final quarter of the year also noticed momentous progress in “sustainable tourism practices”, which comes under Qatar’s long-term national strategy vision for environmental stewardship and social responsibility.

Fernando remarked, “The government’s continued investment in infrastructure, including the expansion of Hamad International Airport and enhancement of public transportation, further facilitated tourist mobility and accessibility.”

National strategy for tourism

The national strategy for tourism primarily aims to double the employment process in the hotel sector and make Qatar one of the fastest growing tourist destinations in the Middle East. Towards this, Qatar has invested in the state-of-the-art infrastructure that helps the country host major events and visitors effectively. There are utilities dedicated to meetings and conferences in 128 facilities with the space of 70,000 sq m, he said, pointing out that QT has strived during the past years to intensify efforts in quest for advancing the tourist sector in collaboration with its partners in the public and private sectors.

2024 plans of QT

• Bolster the MICE sector in Qatar;

• Develop special programmes for specific markets as well as aircraft charters programmes to attract visitors from some selected countries;

• Reinforce trade activity in priority markets with major tourist agencies through increasing the number of their representative offices;

• Participate in international trade exhibitions;

• Promote the experience of hospitality and entertainment for visitors and residents through establishing a hotline dedicated to serving local and international tourists;

• Optimising e-service to streamline the browsing of calendar events.

• Cooperate with all parties relevant to attracting the highest aptitudes in tourism sector and applying job nationalisation policy with the aim of increasing the percentage of the Qatari manpower through creating job opportunities and bolstering the citizens' capabilities.

May 2024 | QH | 21

Rooted in strong brand values

Andre Borg, general manager of Hilton Salwa Beach Resort & Villas talks us through a spate of subjects – from the exciting features of the resort to pandemic lessons.

24 | QH | May 2024 Hospitality Leaders

QH: Tell us five reasons for guests to choose your hotel in Doha.

Borg: Having recently joined Hilton Salwa Beach Resort & Villas, I’ve been captivated by its unique charm and welcoming ambience from the first moment I set foot on the property. Nestled along a pristine 3.5 km stretch of private beach, the resort offers 361 accommodations, ranging from stylish rooms to luxurious beachfront villas with private pools. With over 10 dining venues to choose from, our culinary offerings cater to every palate and preference, while the award-winning eforea Spa provides a serene sanctuary for ultimate relaxation and rejuvenation. But the resort also has another side to it: young kids love being able to spot dolphins and they are endeared by the Desert Falls Water & Adventure Park, a world-class destination offering thrill and excitement.

QH: What are your unique brand values?

Borg: Our values are deeply rooted in providing unparalleled experiences while maintaining a steadfast dedication to sustainability. This commitment aligns with Hilton’s Travel with Purpose 2030 Goals, particularly the target to reduce food waste sent to landfills by 50 percent. A prime example of this dedication is our participation in 'Green Ramadan,' a global initiative by Hilton in collaboration with the United Nations Environment Programme West Asia, Winnow, and Goumbook. This initiative underscores our commitment to reducing food-related emissions by prioritising locally sourced produce and minimising food waste. We strive to integrate sustainability into every aspect of our operations, including the elimination of single-use plastics.

QH: What have been your expansions/ refurbishments to your property in the past year?

Borg: We have completed renovations of the Desert Falls Waterpark, a focal point of excitement and leisure for our guests. Reopened in February 2024, the waterpark now boasts enhanced features and amenities. We are also amid a comprehensive upgrade to the facilities at the Salwa Sports Academy.

QH: Where do you see your property/brand in the next 2 years?

Borg: Our strategic focus will be on expanding our reach to international markets, inviting guests from around the globe to experience the beauty of our resort. We see immense potential in growing our already strong weddings business, with a particular emphasis on hosting large-scale Indian weddings, renowned for their grandeur and celebration. By offering tailored packages and exquisite venues, we aim to become a premier destination for couples seeking an unforgettable wedding experience.

Additionally, we foresee the further evolution of Salwa Sports Academy into a hub for professional sports teams, especially during winter months.

QH: Talk us through the timeless business lessons that the pandemic has taught.

Borg: Hilton Salwa Beach Resort & Villas’ journey has been uniquely shaped by the circumstances of opening during the pandemic – that it even happened at all is a huge testament to the leadership team and everyone involved. Initially, with international travel restrictions in place, the focus was on catering exclusively to the local Qatari market, embedding the property deeply within the community fabric. As global travel restrictions eased, the strategy shifted to include international markets, capitalising on the opportunity to showcase the amenities and services to newer audiences.

Throughout the process, there were a lot of invaluable lessons: the importance of remaining agile and adaptable, ready to pivot the approach as circumstances evolve; fostering strong relationships with guests, staff, and the local community as a cornerstone of resilience; and the importance of diversifying revenue, exploring innovative solutions to sustain operations during periods of disruption.

Short Shots

Best book read in 2023: Unreasonable Hospitality by Will Guidara

Best advice received: ‘You are only as good as your last performance’

Go-to unwinding method: Go jogging as often as possible Favourite holiday destination: Sailing trips in the Mediterranean

Best hotel stayed in: Cape Grace in South Africa (honeymoon trip)

May 2024 | QH | 25
Hospitality Leaders
“Leaders inspire, motivate, make a difference to team members’ lives”
Chloe Chelala, hotel manager, Katara Hills focuses on her career path, her time management tools and where she envisions the hotel in two years’ time.
26 | QH | May 2024 Hospitality Leaders

QH: What motivated you to pursue a career in the hospitality industry, particularly in hotel management.

Chelala: I’ve always been fascinated by luxury and the dynamic and diverse nature of the hospitality industry. There’s no routine, every day is different, you deal with different challenges, you get to work closely with people with different cultures and meet people from all corners of the world. There’s no in-between in hospitality; you either love it or you don’t.

QH: Can you share a bit about your professional journey leading up to your current role as the hotel manager?

Chelala: I lived most of my life in the GCC. I grew up in Saudi Arabia, lived there for 17 years which allowed me to understand different cultures from an early age. Studied in my home country at the Lebanon Hospitality Management & Tourism. Worked few years in Lebanon, some task force in Baharain and Scotland. Then moved to Dubai. I specialise in Rooms, I worked with top luxury brands with leading hotels of the world such as Accor, Luxury Collection and here I am today with one of the top and most luxurious brands in Hilton, LXR in Qatar.

QH: How do you balance the demands of your personal life with the responsibilities of managing a hotel?

Chelala: Some days are more demanding than the others; however, I always keep in mind three things: 1. Time management (I prioritise tasks based on urgency and importance, I’m a very organised person in nature this definitely helps, I’m very big on to do lists); 2. Flexibility & adaptability (it allows me to navigate unexpected challenges without sacrificing much of my personal time, it’s really important to have contingency plans in place and to be open to adjusting schedules when necessary); 3. Self care (taking care of my physical and mental wellbeing is crucial for me, I make time for exercise, relaxation and hobbies that rejuvenate me ensuring I have the energy and focus to fulfil both personal and professional responsibilities).

QH: How do you foster a positive and productive work culture within your hotel team?

Chelala: Number one, leading by example. As the hotel manager, I set the tone for the hotel’s culture through my actions and behaviours; number two, clear and honest communication also plays a big role in establishing positivity, no hidden agenda just clarity all along. Last but not least, being close to my team and genuinely caring about their wellbeing, dealing with them with care and empathy to make them feel valued, recognised and appreciated. I’ve always believed that my role as a leader is to inspire, motivate and make a difference with team members with whom I cross paths.

Hospitality Leaders

QH: Where do you see your property/brand in the next 2 years?

Chelala: Most probably positioning the hotel as the number 1 destination for luxury travellers seeking unparalleled experiences in Qatar. We aim to expand our guest base by targeting new market segments while maintaining strong relationships with our existing clientele through personalised service. Furthermore, we plan to introduce new amenities and experiences that align with emerging trends in luxury travel, such as sustainable practices, wellness initiatives, and curated local experiences.

Short Shots

Best book read in 2023 : The 7 Habits of Highly Effective People by Steven Covey

Best advice received: You have no idea how surrounding yourself with motivated and driven people will positively influence your life and the choices you make

Go-to unwinding method : Yoga, meditation and long walks

Favourite holiday destination: Paris and my home country Lebanon especially during summer

Best hotel stayed in: Umana Bali LXR Hotels & Resorts

May 2024 | QH | 27

Thrust on global sustainability efforts

Thomas Kinsperger, general manager at Mandarin Oriental, Doha, explores the allure of their property, their brand values, and plans for the future.

28 | QH | May 2024 Hospitality Leaders

QH: Tell us five reasons for guests to choose your hotel in Doha.

Kinsperger: Nestled in the heart of Msheireb Downtown Doha, Mandarin Oriental offers a prime location amidst a vibrant urban landscape. Guests can explore the area's charming limestone buildings, trendy cafes, and cultural attractions such as museums and art galleries. With major landmarks such as Souq Waqif, the Corniche, and the Museum of Islamic Art within walking distance, convenience is at hand. The hotel boasts a diverse selection of accommodations, from spacious rooms to luxurious suites and private villas, catering to various preferences. Dining enthusiasts can embark on a culinary adventure at nine distinctive restaurants, including Liang for authentic Cantonese cuisine. Moreover, guests can unwind and rejuvenate at The Spa at Mandarin Oriental, designed to provide a holistic wellness experience.

QH: What are your brand values, something that no other hospitality player in Doha has?

Kinsperger: Our brand values at Mandarin Oriental, Doha are deeply rooted in the core pillars and guiding principles unique to the Mandarin Oriental Hotel Group, which emphasise the essence of delighting guests, colleagues, and striving for excellence, guiding our commitment to legendary service and guest satisfaction. Our dedication to delivering exceptional experiences is guided by our principles of quality, sophistication, style, and a genuine passion for hospitality. Our guests experience a level of luxury and service that we strive to make exceptional, combined with a profound respect for cultural authenticity and a commitment to acting with responsibility.

QH: What have been your expansions/ refurbishments to your property in the past year? What about 2024 – any plans of modification/ upscaling your property?

Kinsperger: As we progress in this year, we are eager to introduce exciting new food & beverage concepts and elevate the quality and appeal of our existing offerings. Anticipating and adapting to evolving trends and preferences in dining is essential to maintaining our competitiveness in a dynamic market. QH: Where do you see your property/brand in the next two years?

Kinsperger: Over the next two years, we aim to attract an increasing number of visitors from key regional countries. Additionally, we anticipate welcoming an expanding demographic of leisure travellers from countries such as France and Germany. We also expect a rise in guests from stop-over destinations, including the US and Australia, further diversifying our visitor base. In addition, we see our hotel making significant strides in sustainability by collaborating with new partners such as Global Sustainability Tourism Council to adopt their criteria, aiming to continually improving our practices and contributing positively to global sustainability efforts.

QH: Talk us through the timeless business lessons that the pandemic has taught and how your property has adapted with those.

Kinsperger: Reflecting on the pandemic, we have learned the invaluable lesson of agility, which has been pivotal in enabling us to swiftly adapt and evolve our business model to meet shifting demands. For instance, recognising the emerging need for quarantine accommodations, we promptly established services to meet this requirement. Moreover, we embraced digital transformation by launching The Mandarin Online Shop, which has greatly enhanced convenience for our guests. Additionally, investing in our colleagues’ learning and development during quieter periods proved critical, ensuring that when business returned, we were ready to excel with a skilled, motivated workforce.

Short Shots

Best book read in 2023: Good to Great by Jim Collins

Best advice received: Our greatest glory is not in never falling, but in rising every time we fall

Go-to unwinding method: Exercise/sports with friends and families

Favourite holiday destination: Austrian Alpes

Best hotel stayed in: Hotel Jagdhof – Relais & Chateaux

May 2024 | QH | 29
Hospitality Leaders

Leveraging a Qatari brand's reputation for excellence, innovation

Wael Al Sharif, general manager, The Torch Doha, takes us through the appeal factors of their property, their brand ethos, and strategies for the future.

30 | QH | May 2024 Hospitality Leaders

QH: What are your brand values, something that no other hospitality player in Doha has?

Al Sharif: Our brand values encompass a unique combination of qualities that differentiate us from other hospitality players in Doha. We are driven by a proactive mindset, taking initiative with passion, motivation, and energy, prioritising tasks and consistently adding value with a positive outlook. Our commitment to creativity and innovation enables us to continuously explore new ideas and solutions to enhance the guest experience and drive business success. Building trusting relationships with effective communication is fundamental, alongside our commitment to integrity and fairness. We value talent, seize opportunities, and deliver reliable service with care for diversity and honesty at our core.

QH: What have been your expansions/ refurbishments to your property in the past year? What about 2024 – any plans of modification/ upscaling your property?

Al Sharif: In 2022 and 2023, we significantly upgraded The Torch hotel facilities, enhancing various aspects including rooms, suites, banquet areas, outlets, and health club. Additionally, we expanded our offerings by introducing gym facilities at Mina Hotel and Residences, boasting scenic views of the Arabian Gulf. We extended our catering services to the AFC Cup & AFC Cup U-23, catering for two stadiums and AFC head office, further solidifying our commitment to delivering exceptional hospitality experiences beyond our properties.

In 2024, we are looking to add another swimming pool at The Torch, enhance the public spaces in Al Aziziyah Boutique Hotel and upgrade two park villas with private pools giving guests even more options for relaxation and recreation. For those who enjoy a relaxed atmosphere, we are planning to introduce two new terrace shisha lounges at Mina Hotel and Residences and 21 High Street Residence. Lastly, we are preparing to launch The Torch Hospitality profile, giving the public with even more insight into our offerings and services.

QH: Where do you see your property/brand in the next 2 years?

Al Sharif: Within the next 2 years, we are looking to expand the portfolio of properties under The Torch Hospitality both in Qatar and its neighbouring countries. Through strategic partnerships and agreements, we strive to establish a strong presence in key destinations, leveraging our Qatari brand's reputation for excellence and innovation to deliver exceptional guest experiences across the region.

QH: Talk us through the timeless business lessons that the pandemic has taught and how your property has adapted with those.

Al Sharif: The pandemic has taught timeless business lessons, including the importance of agility, resilience, and innovation.

We adapted by swiftly implementing safety protocols, prioritising employee well-being, diversifying revenue streams, and engaging in community support. These actions have strengthened our resilience and prepared us to navigate future uncertainties while maintaining excellence in guest experiences and stakeholder satisfaction.

Five reasons for guests to choose The Torch Doha.

• Luxurious comfort: Our rooms and suites provide unparalleled luxury and comfort, featuring modern amenities and customisable settings via an iPadcontrolled system.

• Exceptional dining: Enjoy diverse dining options with international cuisines crafted by expert chefs, catering to every taste.

• Prime location: Conveniently located near key attractions, business districts, and transportation hubs, ideal for both leisure and business travellers.

• Outstanding facilities: Experience state-of-theart fitness and spa facilities, along with personalised concierge services, ensuring a memorable stay.

• Community engagement: We actively participate in local initiatives, allowing guests to contribute to meaningful projects during their stay.

May 2024 | QH | 31
Hospitality Leaders

A vision for luxury

Andreas Jersabeck, general manager at Waldorf Astoria Doha West Bay, delves into the essence of luxury hospitality and the unique offerings of their property.

32 | QH | May 2024 Hospitality Leaders

QH: Tell us five reasons for guests to choose your hotel in Doha.

Jersabeck: Guests choose our hotel in Doha for its unparalleled blend of luxury, comfort, and convenience with its location in the heart of West Bay. Our five standout reasons include: exquisite dining experiences showcasing local and international cuisine; reminiscent of New York, followed by world-class amenities and facilities such as four floors of wellness featuring spa, pool and fitness. Offering stunning views and easy access to key attractions, followed by sincerely elegant service by our dedicated team, and a commitment to create unforgettable experiences.

QH: What are your brand values, something that no other hospitality player in Doha has?

Jersabeck: Our brand values at the Waldorf Astoria Doha are deeply rooted in personalised service in a refined haven. What sets us apart is our unwavering dedication to fostering heartfelt connections with our guests, providing bespoke experiences that reflect the rich heritage of Qatar which exceed the guest expectations as well as craft moments of surprise and delight.

QH: What have been your expansions/ refurbishments to your property in the past year? What about 2024 – any plans of modification/ upscaling your property?

Jersabeck: During the pre-opening phase, extending back to before the FIFA World Cup 2022, we have diligently pursued building a landmark property that enhances the guest experience in every sense. These efforts encompassed our guest rooms, the introduction of a variety of culinary concepts with MURU, our gastro hotspot cuisine inspired by the four elements of nature (Fire, Water, Air, Earth) and YUN our authentic Cantonese restaurant in the lineup – to be unveiled soon as well as upgrades to our state-of-the-art recreational facilities. As we look forward to 2024, our vision includes ambitious plans for additional growth, awareness and visibility in this dynamic market. Which involves incorporating cutting-edge technology and most importantly implementing sustainable practices across all operational aspects.

QH: Where do you see your property/brand in the next 2 years?

Jersabeck: Over the next two years, we foresee our property and brand evolving into the pinnacle of luxury and sophistication in Doha as the preferred choice for local community by working closely with Visit Qatar and Qatar Airways – aiming to be the favourite choice for transit passengers. Given Doha's status as a bustling hub, we are committed to further cementing our reputation as the ultimate destination for travellers who are looking for intimate, yet as a destination for culinary yet calming sensory journeys.

QH: Talk us through the timeless business lessons that the pandemic has taught and how your property has adapted with those.

Jersabeck: The pandemic has highlighted the importance of resilience, agility, and empathy in the hospitality industry. As a leader and hotelier, we have embraced these key business lessons by swiftly adapting our operations to prioritise guest safety and well-being, implementing rigorous hygiene protocols, and leveraging technology to enhance communication and service delivery. Furthermore, we strive to embrace more sustainable practices and community engagement initiatives to support the local economy and take care of our employees.

Short Shots

Best book read in 2023: 21 Lessons for the 21st Century by Yuval Noah Harari

Go-to unwinding method: Meditation is a great form of gaining strength and focus which has always helped me a lot

Favourite holiday destination: Boracay and Bali. Closer to home would be Croatia which I have made my second home next to my native Vienna Best hotel stayed in: Conrad Tokyo

May 2024 | QH | 33
Hospitality Leaders

Providing exceptional hospitality experiences, sustainably

Ilkin Imanov, general manager, The Westin Doha Hotel & Spa talks us through the philosophy of excellence, the lessons they learnt from the pandemic and the ambitious refurbishments to the property.

34 | QH | May 2024 Hospitality Leaders

QH: Tell us five reasons for guests to choose your hotel in Doha.

Imanov: Wellness facilities (We take pride in our state-of-the-art wellness facilities – from our spa treatments to our fitness centre, we offer guests an array of options to enhance their well-being); Culinary excellence (We believe that feeling good starts with getting the nourishment that is right for you, offering a wellness-focused culinary journey without compromising on flavour, taste, or satisfaction); Exceptional service (From the moment guests arrive, our team is dedicated to ensuring that every aspect of their stay is tailored to support their well-being journey); Prime location (Our hotel offers guests the perfect blend of convenience and tranquility with easy access to the city's key attractions, business districts, and transportation hubs); Serene ambience (We strive to ensure your stay will be truly memorable with our attention to detail that is a cut above the rest to ensure is pleasing in every aspect).

QH: What are your brand values, something that no other hospitality player in Doha has?

Imanov: We prioritise the well-being of our guests, offering wellness programmes, nutritious dining options, and rejuvenating experiences to promote a balanced lifestyle. Our signature amenities, such as the renowned Westin Heavenly Bed and Heavenly Spa, play a pivotal role in enhancing the overall guest experience. The Heavenly bed is designed for ultimate comfort and support, ensuring guests enjoy a restful night's sleep and wake up feeling refreshed. Meanwhile, our Heavenly spa offers a sanctuary for relaxation and rejuvenation, with a range of treatments aimed at promoting stress relief and overall well-being, a reflection of our commitment to wellness, the Heavenly Spa by Westin allows you to replenish your mind and body with a personal sensory experience.

QH: What have been your expansions/refurbishments to your property in the past year? What about 2024 –any plans of modification/upscaling your property?

Imanov: We're in an exciting project: constructing a new meeting room, one that is meticulously designed to serve as a venue for meetings, events, and gatherings, equipped with contemporary design and modern amenities. We are implementing energyefficient systems, such as LED lighting and smart temperature controls; focusing on meticulous waste management through recycling programmes and the use of eco-friendly products. We will continue with projects such as gray water recycling for garden use and the installation of water-saving aerators in all 364 guest rooms to contribute to our broader environmental goals. At The Westin Doha Hotel & Spa, we prioritise seamless internet access as a cornerstone of our guest experience. As part of the Marriott family, we're committed to exceeding expectations by providing robust internet infrastructure that caters to today's digital demands. With internet usage skyrocketing, we’ve got innovative digital amenities such as mobile key to service requests, relying on a strong internet foundation, enhancing the overall guest experience.

Our IT department is at the forefront of our sustainability commitment, driving digital transformation by implementing digital office solutions, such as transitioning from paper to digital formats, thus minimising waste and conserving resources.

QH: Where do you see your property/brand in the next 2 years?

Imanov: We envision The Westin Doha Hotel & Spa as a premier destination for discerning travellers seeking holistic wellness experiences, and sustainable hospitality in Qatar. Sustainability will stand at the forefront of our vision for the next two years. We are committed to providing exceptional hospitality experiences by minimises our environmental impact, supporting our local community.

QH: Talk us through the timeless business lessons that the pandemic has taught and how your property has adapted with those.

Imanov: One timeless business lesson was resilience and adaptability in the face of adversity. We learned to swiftly adjust our operations to meet the evolving needs of our guests with the changing landscape of the hospitality industry. Another key lesson is the value of prioritising health and safety above all else. This not only built trust, confidence among guests but also reinforced our commitment to their safety.

Short Shots

Best book read in 2023: Rich Dad Poor Dad by Robert T. Kiyosaki

Best advice received: Watch documentary film called The Meta Secret – Law of Attraction

Go-to unwinding method: Usually involves a combination of activities such as: listening to music, spending time with family or going for a walk

Favourite holiday destination: USA and Europe

Best hotel stayed in: Mandalay Bay Resort at Las Vegas

May 2024 | QH | 35
Leaders
Hospitality

Oasis by the sea!

Gerald Chevasson, general manager, InterContinental Doha Beach & Spa, unravels the property's unique offerings and future plans. From its exceptional service to its commitment to creating a sense of community, Chevasson provides insights into what sets the hotel apart in Doha's bustling hospitality scene.

36 | QH | May 2024 Hospitality Leaders

QH: Tell us five reasons for guests to choose your hotel in Doha.

Chevasson: Our professional and caring staff ensure every guest has a memorable experience. Combined with the best beach in Doha, award-winning dining, and over 23 years of service excellence, we offer a quality product with a smile. Our landmark hotel provides a complete resort experience, from luxurious accommodations to dining, beach, pool, spa, and various activities, making every stay unforgettable.

QH: What are your brand values, something that no other hospitality player in Doha has?

Chevasson: Our values centre on caring for people and fostering a sense of community and family within our hotel. It's beyond service; it's about belonging. Our colleagues are family, and we prioritise their well-being and growth. Guests become part of our extended family, receiving tailored experiences and the utmost comfort. This commitment to warmth and inclusion sets us apart.

QH: What have been your expansions/ refurbishments to your property in the past year? What about 2024 – any plans for modification/ upscaling your property?

Chevasson: We are always dedicated to enhancing our guest experience through continuous renovations and improvements every year. We've launched new restaurants such as La Mar Beach and Novecento in 2022 and made small but significant enhancements to existing venues such as the Belgian Café just this year. Looking forward to 2024, we're excited to announce plans to enhance our pool facilities. We strive for continuous improvement, with upgrades and enhancements that consistently exceed our guests' expectations. We're committed to constant innovation, ensuring that every visit is better than the last.

QH: Where do you see your property/brand in the next 2 years?

Chevasson: In the next two years, we envision our property as a premier destination for leisure travellers visiting Qatar. Aligned with the tourism board's goals to develop leisure tourism in the region, we aim to enhance our resort-style offerings to cater to the needs of leisure guests from around the world. At InterContinental Doha Beach & Spa, we ensure that every guest has everything they need for a relaxing and enjoyable stay. From health and fitness activities to resort-style fun, spa treatments, and exceptional dining options, we're committed to providing a memorable and rejuvenating experience for our guests.

QH: Talk us through the timeless business lessons that the pandemic has taught and how your property has adapted to those.

Chevasson: We have learned the importance of the human touch, prioritising long-term thinking, caring about people, and

focusing on quality and innovation. Throughout the pandemic, we have strongly emphasised the well-being of our guests and staff, ensuring their safety and comfort at every turn. We have also embraced innovation to enhance the guest experience through technology or new service offerings. Looking ahead, we remain committed to these important elements.

Short Shots

Best book read in 2023: Le Petit Prince (The Little Prince) by Antoine de Saint-Exupéry

Best advice received: "Eat food as medicine before you eat medicine as food."

Go-to unwinding method: Alone time, no phone, no people. I ponder the future, seeing it as a gift. Learn from the past, live in the present, focus on what's ahead

Favourite holiday destination: The South of France

Best hotel stayed in: The Gritti Palace in Venice

May 2024 | QH | 37
Hospitality Leaders

Leading

hospitality with a smile

Gilles Nicolas, area general manager, Crowne Plaza and Holiday Inn Doha – The Business Park, focuses on the unique values that distinguish these premier properties in Qatar's bustling hospitality landscape.

38 | QH | May 2024 Hospitality Leaders

QH: Tell us five reasons for guests to choose your hotel in Doha.

Nicolas: Our hotels are ideally located in Doha's business district, close to corporate offices, exhibition centres, and the metro, perfect for business travellers. Crowne Plaza and Holiday Inn Doha – The Business Park feature top-notch facilities including luxurious accommodations, modern meeting spaces, and leisure amenities for comfort and productivity.

Our team provides exceptional, personalised service at every interaction, ensuring guest satisfaction is our top priority. Guests can enjoy a diverse range of dining options, from international dishes to local flavours, all prepared by our skilled chefs for a unique culinary experience.

We prioritise safety and well-being with strict health protocols, including enhanced cleaning and contactless services, to ensure a secure and comfortable environment for all guests.

QH: What are your brand values, something that no other hospitality player in Doha has?

Nicolas: At Crowne Plaza and Holiday Inn, our core value is creating memorable experiences and spreading happiness. Crowne Plaza embodies a 'Dare to Connect' philosophy, where we engage actively and attentively with our guests to meet their needs, whether they're here for business or leisure. We prioritise genuine interactions and personalised service to make every stay special.

At Holiday Inn, our atmosphere is fuelled by positivity and our hand-drawn signature smile symbolises our commitment to hospitality and warmth. This consistent, joyful welcome ensures every guest feels special. Furthermore, our commitment to families is demonstrated through our 'Kids Stay and Eat Free' programme, making stays easier and more enjoyable for families travelling with children under 12.

QH: What have been your expansions/ refurbishments to your property in the past year? What about 2024 – any plans of modification/ upscaling your property?

Nicolas: Over the past year Crowne Plaza underwent renovations for the pool and club lounge areas, enhancing the guest experience. Additionally, we implemented TPM (Total Preventive Maintenance) for guest rooms at Crowne Plaza, ensuring their continued comfort and quality.

We have exciting plans in store for further improvements as we are aiming to elevate the accommodations and amenities offered to our guests.

These efforts reflect our commitment to providing exceptional stays for our guests and ensuring that our properties remain modern, comfortable, and welcoming spaces for all.

QH: Where do you see your property/brand in the next 2 years?

Nicolas: With a strategic vision, dedication to excellence, and a focus on meeting guest needs, Crowne Plaza and Holiday Inn

QH: Talk us through the timeless business lessons that the pandemic has taught and how your property has adapted with those.

Nicolas: The pandemic taught us to be resilient and adaptable. At Crowne Plaza and Holiday Inn Doha – The Business Park, we quickly adapted by improving our online services, going contactless, and focusing on our employees' well-being. We also strengthened our ties with the local community. Throughout it all, our main goal remains the same: to provide exceptional customer experiences, no matter the circumstances.

Short Shots

Best book read in 2023: Son Odeur Après La Nuit by Cédric Sapin Defour

Best advice received: You are the only person who can take responsibility for your life. That includes your energy, your happiness, your fulfilment, your career, your choices, and more

Go-to unwinding method: Cycling

Favourite holiday destination: Corsica

Best hotel stayed in: Intercontinental Paris Le Grand

May 2024 | QH | 39
Hospitality Leaders
Doha – The Business Park will continue to thrive serving as premier destinations for travellers and business professionals.

On the roadmap towards being number

1 in Guest Satisfaction regionally

Rony Sahyouni, hotel manager, DoubleTree Doha Downtown discusses what makes their hotel a standout choice in Doha, their unique brand values, and future plans for the property.

40 | QH | May 2024 Hospitality Leaders

QH: Tell us five reasons for guests to choose your hotel in Doha.

Sahyouni: Family-oriented hotel with large-sized apartments; fully fitted facilities for short- & long-term stay (with fully equipped kitchen, washing machine, etc.); kids’ club with games and PlayStation; excellent food and leisure facilities (restaurant, room service, pool, sauna, steam, etc.); large balconies.

QH: What are your brand values, something that no other hospitality player in Doha has?

Sahyouni: Our property offers: Hilton care for customers; service excellence; homely feeling.

QH: What have been your expansions/ refurbishments to your property in the past year? What about 2024 – any plans of modification/ upscaling your property?

Sahyouni: Rebranding and modifying the all-day Dining (La Casa 28 Restaurant) to accommodate the breakfast requirements of our guests better.

QH: Where do you see your property/brand in the next 2 years?

Sahyouni: We aim to deliver the best customer service and be the number 1 hotel in Guest Satisfaction among all The Double Tree branded hotels in the region.

QH: Talk us through the timeless business lessons that the pandemic has taught and how your property has adapted with those.

Sahyouni: The pandemic has affected everyone globally on all levels, it escalated a rapid transformation of the supply chain with rising costs and highly volatile transport costs, our property only opened after the pandemic, however, multiple lessons were learned and applied because of the COVID era. Mainly we have adapted to digital usage in all our operations areas resulting a considerable cost cutting. Usage of locally produced supplies and ingredients instead of the high-cost imports, just to name a few valuable lessons.

Short Shots

Best book read in 2023: Thus Spoke Zarathustra by Friedrich Nietzsche

Best advice received: Your worst enemy is ego

Your go-to unwinding method: A nice Cuban cigar

Favourite holiday destination: Greek Islands

Best hotel stayed in: Catalunya Plaza Barcelona

May 2024 | QH | 41 Hospitality Leaders

Business with passion and vision

Marwen Bouhajja, cluster hotel manager of Souq Waqif Boutique Hotels, Al Najada Hotel and Al Najada Hotel Apartments tells QHabout their brand strengths, the lessons that the pandemic taught their business and why someone coming to Doha should choose their properties over others.

42 | QH | May 2024 Hospitality Leaders

QH: Tell us five reasons for guests to choose your hotel in Doha.

Bouhajja: They’re Ranked in the list of Top Hotels in the Middle East, have been awarded as Qatar’s Leading Boutique Hotel, with premium location, in the heart of Doha city overlooking the most famous market place Souq Waqif, have easy accessibility, with an iconic design reflecting the local culture. In addition, we can accommodate all kinds of guests (business traveller, leisure traveller, family holiday, solo traveller) offering a tailored stay experience that meet guest expectation (hotel apartment, hotel suites, hotel rooms, spa, lady salon, gift shops,  swimming pool), offering a wide range of different dining cuisines (Moroccan, Italian, mixed Arabic and oriental, Indian with Qatari flavours and international).

QH: What are your brand values, something that no other hospitality player in Doha has?

Bouhajja: Our hotels are a timeless brand that engages travellers and local communities in a genuine way, welcoming them to live the eclectic lifestyle in fascinating locations.

QH: What have been your expansions/ refurbishments to your property in the past year? What about 2024 – any plans of modification/ upscaling your property?

Bouhajja: Some initiatives worth mentioning are launching outdoor catering and hosting Souq Waqif horse festival for the second year in a row; launching new restaurant concept (Indian Qatari flavours); refurbishment of the exterior building of Al Najada Hotel; refurbishment of the interior building of Al Jomrok Hotel; M&E facilities equipped with high-tech touchless screens.

In the current year, we plan to relaunch and move concept Al Shurfa to Greek restaurant; refurbish Al Najada Hotel Apartments exterior building; move concept Canela Café to chocolate lounge; upgrade all television sets to smart TVs.

QH: Where do you see your property/brand in the next 2 years?

Bouhajja: We see ourselves within the top five leaders in the hospitality market striving to create luxurious authentic experiences for our guests.

QH: Talk us through the timeless business lessons that the pandemic has taught and how your property has adapted with those.

Bouhajja: We have striven through decades of history to elegantly maintain the same mystique, especially during pandemic and offering more natural serenity and care, timelessly. Our hotels remain “The place to see and be seen” because our guests feel special, because we have taken care about their individual tastes not by cutting cost or touching guest essentials,

but by making the locals feel special, eclectically blending their lifestyle during their journey with us. We have woven in personal touches because our team members are flexible, honest, humane, genuine, warm, friendly, transparent – in a word, passionate and genuinely interested in our guests. Lastly, one of the values that helped us overcome the pandemic period was the way we have embraced the three pillars of sustainability: economic, social and environmental, in an engaging manner, operating along strict ethical lines, holding our teams to high standards of hotel management and safety, through quality control, corporate Standard Operating Procedures, hotel audits and certifications, reflecting our passion, and vision.

Short Shots

Best book read in 2023: The EQ Edge: Emotional Intelligence

And Your Success by Howard E Book and Steven J Stein

Best advice received: We grow talent, talents grows us

Go-to unwinding method : Pray, play a computer game

Favourite holiday destination: Djerba, Tunisia

Best hotel stayed in: Banana Island Resort Doha by Anantara

May 2024 | QH | 43
Hospitality Leaders

Encashing heritage setting

Ala Hamdi, hotel manager, Souq Al Wakra Hotel speaks about the reasons that guests choose the hotel, the pandemic lessons and the refurbishments that the hotel expects to do this year.

44 | QH | May 2024 Hospitality Leaders

QH: What are five reasons for guests to choose Souq Al Wakra Hotel in Doha?

Hamdi: Unique heritage setting (our hotel is nestled within the historic Souq Al Wakra, offering guests an authentic cultural experience); exceptional hospitality (we prioritise personalised service, ensuring that every guest feels welcomed and valued throughout their stay); luxurious accommodations (our rooms and suites are elegantly designed and equipped with modern amenities to provide guests with utmost comfort); culinary excellence (guests can indulge in a diverse range of dining options, from traditional Qatari cuisine to international flavours, curated by our talented chefs); relaxation and recreation (our hotel features a range of facilities, including a swimming pool, spa, and fitness centre, allowing guests to unwind and rejuvenate during their stay).

QH: What are the brand values unique to Souq Al Wakra Hotel?

Hamdi: Our brand values focus on preserving heritage, fostering genuine connections, and delivering memorable experiences that celebrate local culture and traditions. We aim to provide a sense of belonging and authenticity that distinguishes us from other hospitality players in Doha.

QH: What are the expansions/refurbishments to the property last year and this year?

Hamdi: In the past year, we have invested in two swimming pools to elevate the overall guest experience. In 2024, we have plans to continue upgrading and upscaling our property to meet the evolving needs and preferences of our discerning guests.

QH: What is the vision of this property for the next two years?

Hamdi: Over the next two years, we envision Souq Al Wakra Hotel by Tivoli as a premier destination that seamlessly blends heritage charm with modern luxury. We strive to be recognised as a leading hospitality brand in Wakra, known for our exemplary service, cultural authenticity, and commitment to innovation.

QH: What are the timeless business lessons that the pandemic has taught?

Hamdi: Adaptability (The pandemic taught us the importance of being adaptable and responsive to changing circumstances. We implemented flexible booking policies and enhanced health and safety protocols to prioritise guest well-being); Resilience (We learned the value of resilience and perseverance in overcoming challenges. Despite the uncertainties, we remained committed to delivering exceptional service and maintaining guest satisfaction); Innovation (The pandemic encouraged us to innovate and find creative solutions to meet guest needs. We introduced virtual experiences, contactless

services, and digital communication channels to enhance guest engagement and convenience); Community Support (We recognised the significance of supporting our local community and collaborated with partners to assist those in need. From offering accommodation to frontline workers to sourcing locally produced goods, we demonstrated our commitment to solidarity and social responsibility); and Continuous improvement (Lastly, the pandemic underscored the importance of continuous improvement and learning. We conducted regular assessments, gathered feedback from guests, and implemented improvements to enhance our operations and guest experience in a postpandemic world).

Short Shots

Best book read in 2023: Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek

Best advice received: Our team members are our assets   Go-to unwinding method: Be with the family in a vacation at faraway island

Favourite holiday destination: Turkey

Best hotel stayed in: Anantara

May 2024 | QH | 45
Hospitality Leaders

A perfect mix of music, cuisine, and milieu

Foody Tales
46 | QH | May 2024

SAX Doha is a distinguished hub for live music and fine dining in the city's centre. With mesmerising performances, exquisite cuisine, and a wide range of beverages, SAX Doha crafts a distinctive and immersive experience for guests, ensuring unforgettable evenings filled with entertainment and culinary excellence.

SAX Doha, celebrated for its eclectic international cuisine and lively vibe, is excited to introduce Saturday Jam Night. This weekly event, set to be a cultural feast, will feature a diverse lineup of Arabic, English, French, and Italian music, celebrating global sounds and rhythms.

“We're excited to introduce Saturday Jam Night at SAX Doha, where guests can immerse themselves in a varied musical experience," said Salim Farha, general manager of SAX Doha.

Alongside captivating performances, indulge in a culinary adventure reflecting global influences. The international cuisine complements the rich tapestry of musical genres, promising a delightful feast for all.

"Saturday Jam Night at SAX Doha promises to be an evening of sensory delights, where guests can savour the harmonious blend of music, cuisine, and cocktails," added Salim Farha. "This night encapsulates what SAX is about – a fusion of music and cuisine."

Saturday Jam Night at SAX Doha will take place every Saturday from 8 pm onwards, providing the perfect setting for guests to unwind, socialise, and immerse themselves in the enchanting world of music and culinary artistry.

Find It: SAX, St Regis, Doha, Qatar

Call: +974 3995 2606

May 2024 | QH | 47 Foody Tales

Raffles Doha elevates wellness with the region’s first private spa suites

Elevate well-being at Raffles Spa and Wellness with the ultimate Spa Suite Experience – a sanctuary for mind, body, and soul where modern wellness meets luxury regeneration.

Discover unparallelled wellness and luxury at Raffles Doha with the region's first Spa Suites. Enjoy personalised, secluded spa journeys in facilities featuring saunas, hammams, private pools, jacuzzis, quartz sand beds, and more for relaxation and treatments.

The Spa Suites at Raffles Doha, ideal for couples and groups, offer a tranquil escape with customisable options such as romantic flowers and candles or personalised celebratory décor. Enhance your visit with exclusive dining selections enjoyed within the suite. Raffles Spa, embodying resilience and elegance, provides a comprehensive wellness experience with expert therapists and luxurious amenities. Collaborations with esteemed wellness brands such as Dr Burgener Switzerland and marocMaroc enrich your rejuvenation journey.

Dr Burgener Switzerland offers high-quality skincare solutions blending anti-aging tech with Swiss natural ingredients. Raffles Doha presents customised facials such as repairing gold & green caviar and lifting & firming collagen. marocMaroc selects raw materials from local producers, rooted in Moroccan beauty rituals, featuring argan oil, rose, almond, rhassoul, and orange blossom. Subtle Energies provides authentic wellness solutions, incorporating skincare biotechnology, sleep support therapy, and muscle destress poultice massage. Bastien Gonzalez, renowned for foot treatments, merges health, well-being, and beauty in exclusive nail, foot, and hand therapies.

Luxurious spa offerings at Raffles Doha's Spa Suites

• DR BURGENER Haute Couture Facial Treatment: A 120-minute session for QR5,000. This facial combines advanced anti-aging technologies to reduce wrinkles, improve firmness, enhance radiance, and refine the complexion.

• DR BURGENER Anti-Aging and Regeneration: A three-day programme for QR9,600, focusing on detoxification and slowing down the aging process through personalised treatments and massages.

• SUBTLE ENERGY 24K Gold Age-Defying Facial: A 90-minute treatment for QR1,500, rejuvenating the skin with collagen-boosting actives and 24k gold for a radiant glow and reduced fine lines.

• SUBTLE ENERGY Pearl Infused Remineralising Body Mask: A 90-minute session for QR1,500, using pearl and conch shell extracts to stimulate skin cells and restore balance, accompanied by a facial marma massage.

• marocMaroc Indulgent Hammam with Facial: A 120-minute experience for QR1,900, combining a traditional hammam ritual with an aromatic massage and Cactéa Facial for deep hydration.

• Bastien’s Pedicure: A 60-minute treatment for QR600, including nail buffing, skin treatment, and a relaxing massage for overall well-being.

• Bastien’s Foot Refoundation: A 35-minute massage for QR300, focusing on relieving muscle tension and promoting circulation, with a preliminary exfoliation using the black diamond scrub.

New in Town 48 | QH | May 2024

Novikov Restaurant & Beach Club, known for its superb cuisine and chic coastal atmosphere, is excited to relocate to The St. Regis Hotel Doha. Departing from Katara after a successful stint, this move to the renowned luxury establishment signifies a new era for Novikov, promising patrons an elevated dining adventure.

At Novikov Restaurant & Beach Club, indulge in a unique fusion of Far Eastern and Mediterranean flavours curated by culinary experts. From signature dishes to premium ingredients, an unforgettable culinary journey for all tastes is guaranteed.

"Relocating Novikov Restaurant & Beach Club to The St. Regis Hotel Doha is an exciting milestone for us," said Marc Matar, multiproperty general manager The St. Regis Doha & The St. Regis Marsa Arabia, The Pearl. "We are confident that the fusion of Novikov's exceptional culinary offerings and The St. Regis Hotel Doha's legendary hospitality will create an unparalleled dining destination in the heart of Doha."

Novikov finds a new home at The St. Regis Hotel Doha, offering guests a luxurious beach club experience with breathtaking views of the Arabian Gulf. Enjoy renowned cuisine, including sushi, seafood, and desserts, amidst timeless elegance and unmatched luxury.

Novikov Restaurant & Beach Club moves to The St. Regis Hotel Doha

Uplifting the dining experience at the premier address in Doha's chic address at The St. Regis Hotel Doha.

"We invite our esteemed guests to join us as we embark on this exciting new chapter," added Marc Matar. "Experience the incomparable fusion of culinary artistry, breathtaking views, and warm hospitality that Novikov Restaurant & Beach Club at The St. Regis Hotel Doha has to offer."

50 | QH | May 2024
Find It: Novikov Restaurant & Beach Club, The St. Regis Hotel Doha Call: +974 6691 6867 New in Town

Food Listings

Four Seasons Hotel Doha

Introducing a hybrid lunch experience

Embark on a culinary journey like no other with the new Hybrid Lunch at Elements, nestled within Four Seasons Hotel Doha. Indulge in a blend of international flavours, featuring a diverse buffet spread of appetisers and salads, alongside freshly prepared main courses from the exquisite à la carte menu. Available daily from 12.30pm to 3pm, priced at QR200 per person inclusive of water, soft beverages, coffee & tea.

Find It: Elements, Four Seasons Hotel Doha

Call: +974 4494 8600

Radisson Blu Hotel, Doha

Rock royalty night: PURE

QUEEN Tribute

at Radisson Blu Doha

Experience a majestic evening at the Giwana Ballroom, Radisson Blu Hotel, Doha with the PURE QUEEN Tribute Dinner Show! Dive into the anthems of QUEEN performed live while enjoying an international gourmet buffet and selected beverages. It is happening on May 23, 2024, and doors open at 7.30pm.

Ticket Options:

QR450: Entry + international gourmet buffet & beverages

QR735: Entry + buffet & beverages + standard room for 1

QR1,185: Entry + buffet & beverages + standard room for 2

QR1,000: Entry + buffet & beverages + suite room for 1

QR1,450: Entry + buffet & beverages + suite room for 2

Find It: Giwana Ballroom, Radisson Blu Hotel, Doha

Call: +974 4428 1555

Sheraton Grand Doha

Experience 'A Mango Tale'

Celebrate the finale of mango season with 'A Mango Tale' at Jamavar Doha, Sheraton Grand Doha! Indulge in a specially curated 5-course tasting menu, showcasing India's prised Alphonso mango in Jamavar's signature Pan-Indian style.

Available from May 16 to May 26, from 12.30pm to 10pm. Priced at QR275 per person for the tasting menu, with an option for an additional enhanced beverage pairing at QR250 per person. Don't miss this flavourful journey!

Find It: Jamavar, Sheraton Grand Doha

Call/WhatsApp: +974 4485 3000, +974 5594 9701

52 | QH | May 2024

Food Listings

Hilton Salwa Beach Resort & Villas

Your oasis of relaxation

Escape the hustle and bustle with your besties at Serenity Tuesday! Enjoy a pampering session with massages, scrubs, and delectable dining, all while lounging by the pool or beach in your private cabana. Book now for the ultimate girls' day out!

Find It: Hilton Salwa Beach Resort & Villas

Call: +974 4423 6401

Mondrian Doha

Mondrian Bistro's longest breakfast in town

Start your weekends with the indulgent brunch spread at Mondrian Bistro, Mondrian Doha. Join the longest breakfast in town and make your mornings extraordinary— every Friday and Saturday from 7am to 1pm for only QR 95.

Find It: Mondrian Bistro, Mondrian Doha

Call: +974 4045 5999

Park Hyatt Doha

Experience family fun at Opus

Join a delightful Saturday family brunch at Opus, Park Hyatt Doha! Indulge in delicious food while the kids enjoy exciting activities. Prices start from QR240 per person. Available every Saturday from 12.30pm to 4pm. Don't miss out on the fun!

Find It: Opus, Park Hyatt Doha

Call: +974 3158 7940

54 | QH | May 2024

Mandarin Oriental Doha

Indulge in spring splendour with afternoon tea

Embrace the essence of spring with the elegant afternoon tea experience at Mandarin & Baraha Lounge. Savour a delightful array of savoury treats and delectable sweets, complemented by freshly baked scones and your choice of hot beverage. Join from 2pm to 6pm and elevate your afternoon in style for QR310, perfect for two guests.

Find It: Mandarin & Baraha Lounge, Mandarin Oriental Doha

Call: +974 4008 8888

Al Wadi Hotel Doha –MGallery Collection

Master midday meetings

Transform your workday meetings with the specially curated Business Lunch at Cila, Al Wadi Hotel Doha – MGallery Collection. Select from a two or threecourse menu, complete with a soft beverage, all set in an inspiring ambience. Available Sunday through Thursday, 12pm to 3pm. Starting at QR90.

Find It: Ground level, Cila, Alwadi Hotel Doha - MGallery Collection

Call: +974 4009 9999

May 2024 | QH | 55 Food Listings

Four Seasons Resorts & Residences At The Pearl, Qatar

Experience Italy's culinary tradition

Join every Friday for a mouthwatering journey through Italy's flavours, from Napoli to Sicily, at Spuntino! Indulge in authentic dishes inspired by the vibrant culinary heritage of Italy's southern regions. With live entertainment and three enticing packages to choose from, it's a brunch experience like no other. Kids are welcome with special discounts and complimentary access to the outdoor area.

Find It: Spuntino, Four Seasons Resorts & Residences At The Pearl, Qatar Call: +974 41443000+974 6643 6890

Raffles Doha

Seaside luxury awaits Raffles guests

Westin Doha

Celebrate May in style

Indulge in the best of May at Westin Doha! From luxurious stays to exquisite dining and rejuvenating spa treatments, every moment is curated for a timeless experience. Come and create unforgettable memories with them.

Find It: The Westin Doha Hotel & Spa Call: F&B Reservations: +974 3359 8514; Heavenly Spa: +974 4492 1682; Rooms Reservation: +974 4492 1600

Experience beach bliss like never before at Bagatelle Beach Club with Raffles Doha. Enjoy sun-drenched relaxation just moments away from the hotel. With tailored experiences and complimentary access for guests, let them pamper you from sunrise to sunset. Book your stay now and escape to paradise. Open from 11am to 1am.

Find It: Raffles Doha, Lusail Call: +974 4030 7100

56 | QH | May 2024 Food Listings

Building a sustainable future through community inclusion

In the journey toward a more sustainable future, community engagement is a key driver of positive change. Creating a culture of awareness and collective action is crucial to addressing environmental challenges and nurturing a sustainable mindset, says Shireen Obeidat**

Communities hold immense power when it comes to developing sustainable practices and adopting more thoughtful lifestyles. However, it is only through communication, collaboration and engagement that we can empower individuals to make informed choices and encourage a shared responsibility to protect and enhance our environment.

Open communication provides a bridge for sharing ideas, experiences, and best practices. This dialogue supports the exchange of innovative solutions and encourages the creation of projects and activities that lead to impactful change.

Collaboration and the convening of different stakeholders enhances the impact of sustainability efforts, as people, organisations, and entities bring unique perspectives and skills to the table. It is widely recognised that this is an important aspect of achieving better environmental practices world-wide – in fact the United Nations’ Sustainable Development Goal 17 specifically focuses on forming global partnerships and cooperation. However, local mobilisation is also essential for creating community cohesion and action, particularly when focused on a local project or area.

Beyond campaigns

Engagement and education extend beyond organised events and campaigns. Through effective community outreach, we can foster a greater awareness and understanding of the impact that daily habits can have, influencing long-term sustainable behaviours. From simple actions such as reducing waste and conserving energy, to supporting local eco-friendly businesses, individual efforts accumulate to create lasting positive change.

Earthna’s Qatar Sustainability Week (QSW) is a great example of how community engagement can lead to success. By enabling involvement in a variety of events and education programmes, over the last eight years, QSW has brought together the country’s citizens, residents, government, businesses and organisations to raise awareness and promote action. With a total of over 700,000 participants and nearly 2200 events, QSW has proven to be a unique platform to help achieve Qatar National Vision and realise global sustainable development goals.

QSW and other community-focused initiatives exemplify the synergy between international, national and grassroots efforts. They build a collaborative, collective mindset and lead the way toward a future where sustainability isn't a choice, but a way of life.

Open communication provides a bridge for sharing ideas, experiences, and best practices. This dialogue supports the exchange of innovative solutions and encourages the creation of projects and activities that lead to impactful change.
**Shireen
Foundation.
58 | QH | May 2024 First Person
Obeidat is head of partnerships and outreach for Earthna Center for a Sustainable Future, a member of Qatar

Talking To Experimenting with food as an art form!

Meet Chef Jeremy Cheminade, the culinary maestro behind the delectable creations at Qatar Museums Restaurants which include IDAM, Jiwan, Café #999 and MIA Café. QH had the privilege to sit down with him and delve into his journey, influences, challenges, and culinary vision.

QH: What moment in your early days made you decide to become a chef? Who influenced you the most?

Cheminade: I was about 15 years old when I first set foot in a professional kitchen. My father was Maître d’hôtel at a Michelin-starred restaurant and they needed a dishwasher so I started working there after school. I would watch the cooks in action; fascinated with their precision and attention to detail. I saw how guests would spend hours dining and leave incredibly happy. I knew then that was what I wanted to do, to make people happy through cooking. My father was honest with me when I started my apprenticeship – he warned me about the long days, he told me that I’d have to follow every instruction to the T, that I’d have countless moments of self-doubt. But he was my biggest supporter from the beginning. He’s my role model, I can only hope to reach his level of wisdom and experience.

QH: How have Michelin-starred chefs like Gerald Passedat and Pierre Gagnaire shaped your cooking and menu creation?

Cheminade: I’ve been very fortunate to work with these extraordinary chefs, and they’ve had a huge influence on the way I cook. Pierre Gagnaire told me, “I destroy what I build because by force of habit, the form is there but not the substance”. Gérald Passedat's philosophy is to remove a dish from his menu once he feels it is perfect – until that point it is constantly evolving. This has become my approach. Every dish comes through me; I taste,

I redo, I modify. Each guest experience must be unique, it takes time to understand this.

QH: Moving from France to Qatar, what were your biggest challenges, and how have you adapted local flavours to your dishes?

Cheminade: My first and biggest challenge was the language – my English was quite basic, even now! I had to learn as much food and management vocabulary as possible in a very short time. It was also my first experience of Arab culture and food, so it was an incredibly exciting experience. I immersed myself in it; I went to many restaurants, tried countless dishes, asked about spices and cooking techniques. I spent most of my free time at Souq Waqif, walking around, smelling the incredible smells, and tasting all the spices. I would stay there for hours, sometimes without really doing anything other than just sitting on a bench immersed in the magical atmosphere. It was a great way to understand the culinary culture. I started cooking recipes from several Middle Eastern cookbooks, then tweaking them over and over until I got what I wanted.

QH: What culinary trends do you see emerging, and how do you plan to incorporate them into your menus?

Cheminade: Sustainability through zero-waste cooking might be a current trend, but I have always believed it should be part of the ethos of every kitchen. I favour organic, untreated products, so I can use every part from the skin to the core and the tops to the root!

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Talking To

Short Shots

Favourite travel destination: Lyon, my hometown!

Most favourite book: Le grand livre de cuisine by Alain Ducasse Project of pride: Earn as many Michelin stars as possible in Doha  Best advice received: Stay humble, keep learning Unwinding after a long day: Family and sport – or maybe sport and family in that order (laughs!)

May 2024 | QH | 61

Radisson Blu Hotel, Doha

Dance into fitness at Cabana Club

The Zumba classes offer energetic workouts to Latin and international beats. Join ladies' sessions on Monday & Wednesday evenings, and mixed classes on Fridays. Club members pay QR50/session or QR250 for six, while non-members pay QR60/session or QR300 for six. Let's dance our way to better health!

Find It: Cabana Club, Radisson Blu Hotel, Doha

Call/WhatsApp: +974 4428 1622, +974 3340 9128

Sheraton Grand Doha

Find serenity under the full moon

Experience the enchantment of Full Moon Yoga at Sheraton Fitness, Sheraton Grand Doha! Join renowned coach Vishnu for a magical yoga session overlooking the Arabian Gulf's magnificent bay view under the full moon. Available on Saturday, May 25, from 7pm to 8.20pm. Priced at QR100 per person. Don't miss this opportunity to align your mind, body, and spirit in harmony with nature!

Find It: Sheraton Fitness Center, Sheraton Grand Doha Call: +974 4485 4600

Hilton Salwa Beach Resort & Villas

Your gateway to relaxation

Dive into luxury and unwind at the pool and private beach! With stunning views and crystal-clear waters, it's the perfect escape for a day of relaxation with loved ones. Plus, enjoy delicious food and drinks with QR150 fully redeemable. Don't miss out on the special offers for ladies every Wednesday and street food stalls every Friday!

Find It: Hilton Salwa Beach Resort &

Call: +974 4423 6545

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Spa Listings
Villas

Le Meridien City Center Doha

Revitalise with Phytomer essentials

Experience rejuvenation like never before with our Phytomer Essentials at Le Spa, Le Meridien City Center Doha. Indulge in the signature treatments and enjoy an exclusive 20% discount for a limited time. Plus, take home the magic with a fantastic 40% discount on retail Phytomer products. Open daily from 10am to 10pm.

Find It: Le Spa, 3rd Floor, Le Meridien City Center Doha

Call/WhatsApp: +974 4041 3333, +974 5118 7941

Mondrian Doha

Revitalise your skin

Unveil your inner radiance with the luxurious Hydra-Facial treatment at ESPA, Mondrian Doha. Experience the ultimate pampering session for a refreshed and glowing complexion. Available daily from 10am to 10pm, starting from QR 965.

Find It: ESPA, Mondiran Doha

Call: +974 4045 5550

Alwadi Hotel Doha – MGallery Collection

Ladies' rejuvenation retreat

Embrace your royal side with the Ladies Rejuvenation Retreat at M Spa, Alwadi Hotel Doha – MGallery Collection. Delight in a 60-minute body massage paired with a 30-minute body scrub, and enjoy complimentary access to the pool and sauna. Available Sunday to Tuesday, from 10am to 10pm, for QR 450.

Find It: Level 3, M Spa, Alwadi Hotel Doha - MGallery Collection

Call: +974 4009 9999+974 3340 9128

Marriott Marquis City Center Doha Hotel

Find serenity at hammam harmony

Step into a world of peace with the hammam harmony experience at Saray Spa. Indulge in authentic Hammam rituals, fusing ancient traditions with modern relaxation techniques. Complete your serene journey with a complimentary 30-minute massage. Available daily from 10am to 3pm, for QR649 for 105 minutes of bliss.

Find It: Saray Spa, Level 7, Marriott Marquis City Center Doha

Call: +974 4419 6090

May 2024 | QH | 63 Spa Listings

Mandarin Oriental Doha

Rejuvenate your skin with the Kobido-inspired full face fitness massage

Experience the transformative power of the Kobido-inspired full face fitness massage, tailored to your unique facial contours. Let the expert therapists employ deep massage techniques to stimulate collagen production, enhance microcirculation, and promote lymphatic drainage. Nourish your skin with natural date seed oil, leaving it revitalised, smoothed, and glowing with radiance. Book your 1-hour session for QR850 and embrace a renewed complexion.

Find It: The Spa, Mandarin Oriental Doha

Call: +974 4008 8888

Four Seasons Resorts & Residences At The Pearl, Qatar

Experience tranquility

Step into a realm of serenity and renewal at Loulou Spa, nestled within Four Seasons Resorts & Residences at The Pearl-Qatar. Named after the Arabic word for 'pearl,' Loulou embodies the essence of preciousness, peace, and tranquility. Treat yourself to personalised skin therapies, body treatments, and pearl-inspired wellness rituals in this luxurious sanctuary. Dive deeper into relaxation with access to the Fitness Centre and indoor lap pool, offering the ultimate escape. Open daily from 10am to 10pm.

Find It: Loulou Spa, Four Seasons Resorts & Residences At The Pearl, Qatar

Call: +974 41443000

The Ritz-Carlton, Doha

Experience summer bliss

Dive into luxury with the summer oasis retreat at The Ritz-Carlton Spa, Doha. Enjoy exclusive access to indoor and outdoor pools, the beach, and jacuzzi for two, accompanied by a rejuvenating 30-minute back massage and a custom facial for one. Indulge in opulence for QR800.

Find It: The Ritz-Carlton Spa, Doha

Call: +974 4484 8173/ 8174

64 | QH | May 2024 Spa Listings

Lynk & Co 09: Your ultimate luxury SUV

Lynk & Co 09, the epitome of luxury SUVs, is now available at Auto Class Cars' showroom on Salwa Road. This remarkable vehicle boasts five doors and a front-mounted powerplant, delivering power through all four wheels.

On Wheelz
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Crafted on the advanced SPA architecture, the Lynk & Co 09 stands as the flagship model of the brand, embodying a forward-thinking spirit and automotive luxury. With its premium design, innovative features, and adaptable configurations, it seamlessly integrates into modern urban life, whether for business endeavours or leisure pursuits. Alongside the Lynk & Co 09, Auto Class Cars offer a range of other exceptional vehicles.

Aesthetics for the visionary

The 09 redefines mega-city contrast with deconstructivism, featuring 'Aurora Borealis' daytime running lights for captivating radiance. Inspired by dynamic coastlines, the Urban Coast Front seamlessly blends power and elegance. 'Energy Cube' LED Rear Combination Lamps illuminate crystals, symbolising modern urban energy.

Your very own first-class cabin

The Lynk & Co 09 boasts an elegant interior where intuitive technology meets luxury design. Travel in comfort and ease with the 12.8-inch full-colour W-HUD, providing real-time information while keeping your eyes on the road. The 12+6-inch Touchable Centre Panel offers connectivity, convenience, and entertainment at your fingertips. Embrace the tactile elegance of the Starry Night Controls, featuring matte silver grainy electroplating.

Outstanding comfort

With the Lynk & Co 09, enjoy ultimate seating comfort. Luxury Seating offers genuine NAPPA leather and built-in massage. Overhead Lights provide soft illumination, while 14 Speakers BOSE Audio delivers premium sound. Premium etching technology creates unique patterns. Air-purifying System ensures a healthy cabin environment. Touch-controlled Steering Wheel offers heating and adjustments. Full-cover Sunshade creates an oasis of shade.

Exemplary sport chassis

The Lynk & Co 09 features aluminum front double-wishbone independent suspension and rear integrated multi-link independent suspension, with 48 percent aluminum component usage for a robust structure, enhanced stability, precise handling, and a serene driving experience. The Drive-E 2.0TD T5 Turbo Engine + BSG, paired with 48V BSG System, delivers impressive power parameters of T5 Evo: 254Ps and 350 N·m, ensuring smooth start and responsive acceleration. The 8-speed Automatic Transmission ensures seamless gear shifting for strong power output in low gears and fuel efficiency in high gears.

Intelligent systems

Lynk & Co 09 offers a wealth of technology at your fingertips, integrating 23 advanced driving assistance functions for enhanced safety. Its human-centred technology simplifies city traffic complexities, providing mastery of the road. With a high-strength body structure ensuring uncompromising safety and 12 ultrasonic radars for precise computation of vehicle dynamics, safety is paramount. The Intelligent Driving Assistance System includes a Highway Assistant for stress-free highway driving, Evasive Maneuver Assist for agility in critical situations, and intelligent Front Cross Traffic Alert.

May 2024 | QH | 67 On Wheelz

Al Arabi tops Sharjah, wins UAE-Qatar Super Cup

Al Arabi secured the championship title of the UAE-Qatar Super Cup with a victory over Al Sharjah.

Qatar's Al Arabi secured the championship title of the first-ever Qatar-UAE Super Cup by defeating the UAE's Sharjah with a score of 1-0. The pivotal match occurred at the Al Thumama World Cup Stadium on April 12, 2024. The game's only goal came from the boot of Tunisian forward Youssef Msakni, who scored in the 58th minute, tipping the scales in favour of Al Arabi.

Under the guidance of their coach, Younis Ali, and building on their success as holders of the HH the Amir Cup title, Al Arabi was able to clinch their first trophy of the season, delighting their supporters.

The ceremonial handing over of the trophy was a significant moment, with Jassim bin Rashid Al Buainain, the Secretary General of the Qatar Olympic Committee and President of the Qatar Football Association, presenting it to Al Arabi's captain, Ahmed Fathi, in a celebratory atmosphere at the stadium.

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May 2024 | QH | 69 Sports Buzz
Source: Flashscore Photos credit: QNA, Sharjah 24, Qatar Tribune

The Chedi Katara Hotel & Resort Unveils New Brand Ambassadors

The Chedi Katara Hotel & Resort has introduced its new Qatari Athlete Ambassadors – Abdulla Al Tamimi and Abdulaziz Al Ansari - during a special ceremony at the hotel.

The event saw the attendance of Ali Moussa, the hotel's manager, and Omar Shamiyeh, the official agent for Team Fahad, alongside media representatives and Qatari athletes, including Abdulla Al Tamimi (the pioneering Qatari squash player on the PSA Tour, who reached a career-best world ranking of No.16 in 2023) and Abdulaziz Al Ansari (professional footballer, and striker for Al Arabi and the Qatar National Team).

Both Al Tamimi and Al Ansari bring significant experience and expertise that align seamlessly with The Chedi Katara Hotel & Resort's core values. As ambassadors, they will bolster the hotel's commitment to health and wellness for guests and help promote the property within Qatar's dynamic sports scene.

"With great pleasure and pride, we celebrate the spirit of collaboration and the power of partnership in the world of sports with two renowned Qatari athletes, Abdulla Al Tamimi and Abdulaziz Al Ansari, who are present today. The Chedi Katara

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Hotel continues to align with the Qatar National Vision 2030 by supporting the nation's mission to be a hub for some of the world's top sporting events and promoting a healthy lifestyle," said Moussa of The Chedi Katara Hotel & Resort.
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