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President Preetee Hylton RDN president@badn.org.uk
Chairman Ruth Garrity RDN chairman@badn.org.uk
President-Elect
Carolyn Roberts RDN president@badn.org.uk
Treasurer Rebecca Silver RDN MSc FBADN treasurer@badn.org.uk
Education Representative Jane Dalgarno RDN MSc education@badn.org.uk
For Executive Committee member biographies, please go to the About Us page of the BADN website: www.badn.org.uk
Executive Editor: Pamela Swain MBE MBA FCMI
Managing Editor: James Cooke
Group Sales: Gary Henson
Production Designer: Rob Tremain
Divisional Administrator: Francesca Colclough
Managing Director: Ed Hunt
Front Cover: Dentaid the Dental Charity invites runners to sign up to its Big Community Challenge. See page 10 for mor information.
As we arrive at the winter edition of the British Dental Nurses’ Journal, I want to begin by wishing every dental nurse a warm welcome and to say a very genuine thank you. Winter in the UK can feel long and demanding, with darker mornings and colder days, yet dental nurses continue to show up with professionalism, compassion and determination – and that never goes unnoticed.
As BADN President, and as a dental nurse myself, I remain continually inspired by the commitment of our profession. Whether you are supporting patients chairside, managing health and safety, mentoring others, or developing additional skills, dental nurses remain at the heart of safe, effective oral health care across the UK.
support, recognition and fair remuneration. Progress should uplift the profession, not place additional strain on it.
One of the frustrations I hear most often from dental nurses is the misunderstanding of our role. We all know that dental nursing is far more than “just suction”. Dental nurses are infection prevention leads, patient advocates, clinical organisers and a vital safeguard within the dental team. Supporting greater understanding of our role is key to strengthening and protecting our profession.
Please address all correspondence to: Executive Editor Email: pam@badn.org.uk Tel: 01253 338365
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The views expressed in The British Dental Nurses’ Journal are not necessarily the views of the magazine, nor of BADN.
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This past year has been one of listening, learning and advocating. Long before my presidency, and throughout it, my focus has been on ensuring dental nurses are not only present in conversations about the future of dentistry but meaningfully included. I am encouraged by the growing recognition of dental nurses within national discussions, particularly the efforts of the General Dental Council and the Office of the Chief Dental Officer to involve us in workforce conversations and skill mix strategies. It is an important step forward and one that deserves acknowledgement.
That said, many of you will recognise that progress at national level does not always translate quickly into day-to-day working life. Too many dental nurses, particularly in primary care and NHS contract-holding practices, continue to face challenges around pay, progression, transparency and workplace culture. BADN continues to hear from members who feel undervalued despite their skills, experience and responsibility for patient safety. These concerns matter, and your voices are being heard and represented.
I would also like to take a moment to say a heartfelt thank you to Michelle Brand and Joan Hatchard, who stepped down from their Executive Committee roles as Chair and Immediate Past President at the 2025 AGM; and Katie Engel, who is taking a short break from the Panel of Reps. Your dedication, time and contribution have helped shape the Association, and your impact will not be forgotten. At the same time, I am delighted to extend a very warm welcome to Jo Dawson, Chetna Patel and Sakina Needham as they join the BADN Education Committee (Jo and Chetna) and the BADN Panel of Representatives (Sakina). I am genuinely looking forward to the fresh perspectives, energy and ideas you bring as we continue this work together.
I remain a strong advocate for skill mix and professional development. Dental nurses bring a wide range of skills that support both patient care and practice efficiency. Additional responsibilities must come with appropriate training,
As we move through winter and into the year ahead, my focus as President remains clear: turning visibility into value. This final year of my presidency will be about practical progress, collaboration and delivering change that dental nurses can feel in their working lives. I remain hopeful because I have seen dental nurses step into leadership, influence policy and shape conversations that once excluded us.
In this winter season, let us remember the strength of our collective voice. The future of dentistry depends on cohesion, insight and resolve – and we embody all three. Thank you for everything you do, and for your continued trust in BADN.
With warmth,
Preetee Hylton RDN BADN President
BADN celebrated 85 years of supporting dental nurses and the dental nursing profession in November 2025.
BADN began life as the Dental Nurses’ & Assistants’ Society of Great Britain in 1940 after a Leyland dentist, Philip Grundy, learned of a similar association in the US from a US airman stationed at a nearby air base. He and his dental surgery assistant, Madeleine “Bunty” Winter, set up and developed the Society during the war years, and in 1946 a full time General Secretary was appointed. In 1948, Jean Smith was appointed and remained in post until 1985. Until 1950, all Presidents were male dentists but, in 1950, Beatrice Green was appointed the first DSA President. In 1976, the Association became an independent trade union – meaning that its officers have to be nominated and elected by its members, and that its finances have to be independently audited each year, submitted to the Certification Office and published; the only dental professional association, apart from the BDA, to have this status.
The Society became the Association of British Dental Surgery Assistants (ABDSA) during the years when the title Dental Surgery Assistant (DSA) was in use; and in 1994, became the British Association of Dental Nurses (BADN), following the Association’s decision to reclaim the title “dental nurse”.
In 1943, the association founded the British Dental Nurses and Assistants Examining Board and the first examination was held. Only dentists were allowed to be examiners, but in 1978 the Examining Board changed its rules to allow DSAs with 7 years’ experience to be elected to the Panel. The Examining Board became a completely separate entity in the 1980s; changed its name in 1988 to the National Examining Board for DSAs (NEBDSA) and then again in 1994 to the National Examining Board for Dental Nurses (NEBDN).
BADN is marking the occasion of its 85th anniversary with a list of 85 names – people who have supported the Association and the dental nursing profession over the last 85 years. Not all of the names are dental nurses – some are dentists who have been particularly supportive; some are non-registrants who have supported dental nurses and the Association in some meaningful way.
“We are very mindful of the debt of gratitude we owe to those who are no longer with us” said BADN Chief Exec Pam Swain MBE, who has worked for the Association since 1992. “Philip Grundy, Madeleine Winter, Jean Smith, Muriel Callis, Dame Margaret Seward and, more recently, Janet Goodwin, amongst many others, who supported dental nurses over the last 85 years and made BADN the vibrant, supportive Association dental nurses rely on.”
“As BADN celebrates 85 years” said BADN President Preetee Hylton “it is wonderful to honour 85 individuals whose dedication and commitment
has helped shape dental nursing in the UK. From those who laid the foundations to the new generation embracing digital innovation and finding their voice, every contribution has strengthened our profession. I am incredibly proud to see how resilient, adaptable, and committed dental nurses continue to be, supporting one another and driving the profession forward.”
A full list is available below; more information may be obtained on the BADN website www.badn.org.uk.
Badn’s 85 Names to Celebrate 85 Yearsof Supporting Dental
Sue Adams
Roksana Brzezinska
Ken Binnah
Leanne Birkett
Michelle Brand
Sharon
Brennan
Glenys Bridges
Danielle Child
Hazel Coey
Beverley Coker
James Cooke
Maggie Crosswaite
Jane Dalgarno
Richard Daniels
John Darby
Jo Dawson
Nicola Docherty
Lorraine Dingwall
Jacqui Elsden
Rachael England
Vanessa Gale
Courtney Garrity
Ruth Garrity
Tina Gorman
Elena Graham
Hannah Grieves
Pat Harle MBE
Joan Hatchard
Pat Heap
Angie Heilman MBE
Amelia Hodgson
Andrew Holden
Donna Holden MBE
Elaine Hutchinson
Preetee Hylton
Amanda Jackson
Eszter Janusek
Charlotte Jeavons
Janet Jones
Tony Kravitz OBE
Amanda Knight MBE
Stephen Lambert-Humble MBE
Jennifer Lavery
Sophie Lesiuk
Ann Lyon
Kathryn Marshall
Rebekah Martin
Natalie Marucci
Barbara McRury MBE
Amy Minchin
Kirsty Moon
Kath O’Donovan
Hayley O’Neill
Marie Parker
Derek Pearson
Tere Peart
Irene Pepper
Brittany Pittham
Rebecca Power
Kate Quinlan
Debbie Reed
Clementine Rees-Brown
Emma Riley
Carolyn Roberts
Clare Roberts
Janet Robins
Julie Roche
Margaret Ross OBE
Jo Russell
Samantha Salaver MBE
Sophie Schneider
Gemma Sheridan
Rebecca Silver
Rhian Slaymaker
Paula Sleight
Angela Streeting
Maureen Stone
Pam Swain MBE
Lauren Walker
Wendy Waters
Mike Wheeler BEM
Anne Wheldon
Diana Wincott MBE
Debra Worthington
Sue Wright
Stepping up on our recent team training day felt like a bit of a leap—a fi rst venture into public speaking, delivered to a group of 28 colleagues from across our three clinics: Croy Dental, Fyrish Dental and Kingussie Dental. After a vital and very informative session on medical emergency training/fi rst aid provided by Leuan at Ignition Medical Solutions, I took the fl oor in my capacity as the Scottish Representative for the British Association of Dental Nurses (BADN). My motivation is simple, yet deeply personal: to address a signifi cant disparity in Continuing Professional Development (CPD) training. Living and working in the Highlands, we often fi nd that the majority of accessible courses and opportunities are concentrated in the Central Belt. This is a barrier I am passionate about breaking down, ensuring that all dental nurses have equitable access to the training necessary to excel. This comes from a core belief in compassion and empathy. Good working relations are not just built on daily interaction, they are found through a shared understanding of professional growth and mutual support. For me, these team training days are paramount and vital to this. They are the dedicated time we invest in each other, ensuring that we are all equipped with the latest knowledge, whether in emergency procedures or professional advocacy.
My talk on the BADN was an opportunity to share that passion and encourage a proactive approach to professional development and addressing important issues like indemnity while sharing a brief history of the BADN and what they do. To make it a bit more of a joint effort, I concluded with a simple, yet hopefully impactful exercise, asking everyone to write down their own ideas for future CPD and potential team days. The response was definitely positive, bringing in good ideas for future team days and topics that the team feel are important for their CPD.
These days aren’t just a schedule of talks or tick boxes, they are a tangible expression of what it means to be a supportive, forward-thinking team. It solidified my belief that by prioritising accessible training and fostering a culture of collaborative teamwork based on empathy, compassion and support, we lay the strongest foundation for professional teamwork that not only benefits the patients but also prioritises the wellbeing and health of the team making it a win for all involved.
About the author Lorraine Dingwall is a member of the BADN Panel of Representatives. She obtained the BDA radiography qualification in 2022 and is currently working towards completing the NEBDN implant qualification.
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BADN saw some changes in its Executive Committee following its AGM on 22 November 2025.
Ruth Garrity RDN took over as Chairman and General Secretary from Michelle Brand. Ruth began her dental nurse career on a YTS scheme in 1986 in Penrhyndeudraeth, North Wales, before joining the British Army in October 1988, working in various Dental Centres from Tidworth, Colchester, Warminster to warmer climates in Cyprus and colder climates in the Falkland Islands.
Following her military career, she has worked in both NHS, private and community settings in Chester and Catterick before returning to work for Defence Primary Healthcare in a civilian role as a dental nurse in Catterick, Shorncliffe, Omagh, Winchester and Aldershot, and is currently a civilian practice manager at Pirbright. She holds NEBDN qualifications in Oral Health Education and Radiography and is a keen dental nurse mentor. Ruth is the Armed Forces Representative for the BADN and is an active member of the Education Committee.
Rebecca Silver RDN MSc took over as Treasurer. Rebecca is a multiaward winning dental nurse with almost 15 years of experience working in dentistry. She has worked within the NHS and private dentistry as well as working with numerous dental specialists. She has dental nursing experience in assisting in endodontics, periodontics, oral surgery, orthodontics, conscious sedation, prosthodontics, implants, facial aesthetics and a range of dental treatment.
Rebecca is a published author, writing and appearing in many dental publications. She is on the editorial board for the Dental Nursing Journal and the Reader Panel for the BDJ Team. Her articles have appeared internationally and in a variety of dental publications. Her work has also been referenced in other publications, including the British Medical Journal.
Rebecca has post-qualification certificates in Oral Health Education and Dental Nursing Sedation; and obtained Fellowship of the British Association of Dental Nurses in 2023. She gained her Level 3 Award in Education and Training and is now enrolled on an assessor course.
Carolyn Roberts is BADN’s new President-elect. Carolyn began dental nursing in 1989, as a Saturday girl at a local practice. She has worked in two GDS Practices between 1989 and 1998 and then in North Wales Community Dental Service since 1999; and is currently the Senior Dental Nurse for Anglesey and Gwynedd CDS clinics within Betsi Cadwaladr University Health Board, covering 21 Community Dental Service clinic across the whole of North Wales and remaining clinical as well as moving up the management pathways. Her specialties are Sedation, General Anaesthetics, Special Care and also patient and staff wellbeing.
She is currently part of the Senior Management and Improvement Team for NWCDS and has developed a local CDS Dental Nurse Peer Review Group. She has also been a member of the College of General Dentistry Dental Nurse/Ortho Therapy Faculty Board since September
2024. A first language Welsh speaker, one of Carolyn’s goals is to help increase membership of Welsh speakers and possibly look at developing resources in Welsh.
Carolyn is currently studying for a BSc (Hons) in Public Health and Wellbeing. Carolyn’s aspirations are to raise the profile of Dental Nursing in North Wales in both professional and academic aspects both locally and nationally. She is passionate about career development and committed to being an advocate for this.
Chairman Michelle Brand RDN BSc MA has stepped down following completion of her two year term and will be succeeded by Ruth Garrity RDN. Michelle will continue to work as a locum dental nurse in Manchester, will continue on the BADN Panel of Representatives and as BADN EDI Lead.
Former Honorary President Joan Hatchard RDN FAETC finished her year as Immediate Past President at the AGM. Joan, a former practice manager of two busy private general dental practices has held various Council/Executive Committee positions with the Association – as Chair of the Practice Managers’ and Receptionists’ National Group, as Chairman, Acting Chair, Finance Officer and Treasurer as well as Honorary President. Joan was also a dental nurse tutor, and an examiner on the NEBDN Panel of Examiners for the National Diploma and the Certificate in Oral Health Education. She is also a BADN Fellow; and received the 2013 BADN Award for Outstanding Contribution to Dental Nursing. Although now retired from clinical practice, she will continue to be an active BADN member.
Joan was presented with two large framed prints of Fleetwood landmarks, a paperweight with the BADN logo and flowers from members of BADN Executive Committee, Panel of Representatives, Education Committee, Past Presidents and staff.
Membership Administrator Shirley Lyons also retired in November. Shirley joined the BADN staff in 1999, following a long career in retail management and training. As a multiple license holder for a large supermarket chain’s off-licences, she gained qualifications from the Wines & Spirits Education Trust and was also a NVQ Assessor/Verifier.
Shirley was responsible for the Association’s membership database, and the Association’s book-keeping and accounts. Shirley was presented with a crystal vase, BADN paperweight and flowers from the Executive Committee, Panel of Reps, Education Committee, staff and some members at the staff Xmas lunch.
On 1st April 2026, as in other years, BADN membership fees, full and part time, will increase by £5 to £55 and £49 respectively.
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BADN is delighted to announce that one of its long time members has been honoured in the 2026 New Year’s Honours List.
Elaine Simmons, who has been a BADN member for over 20 years and was previously a member of BADN Council as Regional Coordinator for Wales, was awarded the British Empire Medal for services to dentistry and dental nursing as a tutor and assessor.
“We are delighted that Elaine has been honoured in this way” said BADN President Preetee Hylton “and that her contribution to dentistry as a dental nurse has been recognised. Elaine is one of only four dental recipients and the only dental nurse in the 2026 New Year list.”
Elaine started her dental nursing pathway as a full-time dental student at United Liverpool Dental Hospital in August 1972, qualifying in April 1974 with the United Liverpool Hospital Diploma for Dental Surgery Assistant and in May 1974 National Examining Board for DSA’s Certificate. She also achieved several postgraduate qualifications in Oral Health and Radiography with Distinction. She also achieved postgraduate qualifications – Fluoride, PGCE NEBOSH, Practice management and Business Management – all of which she uses in training dental nurses.
In the 1980’s Elaine worked at an FE College and later on at Liverpool Dental Hospital; and The Academy of Dental Nursing which she was involved with from its conception.
Elaine is dedicated to supporting dental nurses through their training to improve their knowledge and skills to become a vital part of the “dental team“ - having them recognized for their knowledge skills and responsibilities to patients and colleagues.
Over the years Elaine has worked in various areas of dentistry - hospitals both dental and general, community dental service, prison service and general practice. She has served on various committees including the BADN, which she originally joined in 1972, and later was part of the BADN Council as the representative for Wales and Health & Safety
She is immensely proud and honored to have received the British Empire Medal for services to dentistry and dental nurses.
BADN was delighted to contribute to Community Trade Union’s recent submission to the Government consultation on the Employment Rights Bill, made while the proposals were still being shaped. Community – in consultation with BADN - used that opportunity to highlight the position of Dental Nurses and the importance of ensuring access to trade unions for workers in dental practices, many of whom are employed in small, fragmented workplaces where representation is often limited or absent. This contribution reflected a clear understanding of the realities facing Dental Nurses and the need for stronger protections at work.
Now that the Bill has passed into legislation, Community and BADN are committed to continuing this work, will campaign to ensure the new rights are implemented properly and that Dental Nurses are not overlooked as the law is put into practice. BADN’s 80+ years experience and knowledge of dental nursing and dentistry, combined with Community’s resources, experience, and the political relationships needed to press for fair treatment and effective enforcement, will ensure these new laws deliver real improvements for Dental Nurses at work.
Kevin O, Dentist
The dental community is joining together in 2026 to take part in a BIG 100km charity challenge – and now is your chance to sign up and be part of it.
Dental groups, suppliers, clinicians and energetic fundraisers are being invited to test their limits and raise money to support Dentaid The Dental Charity in its 30th anniversary year as part of Dentistry’s BIG Community Challenge.
A team with participants from across the profession is entering the ‘original’ 100km London 2 Brighton Ultra Challenge on Saturday 23rd and Sunday 24th May 2026.
For those seeking a shorter route, two one-day challenges are available on the Sunday with a marathon-distance 42km route and a 25km looped walk from Brighton Racecourse. There will be also be a Walk in a Box option for anyone unable to join the main event.
Event registration is now open and professionals from across the industry are being invited to get their best foot forward and sign up.
The challenge is the brainchild of Mark Allan, MD of Bupa Dental Care and Joe Lovett , owner of Catalyst Sales and Marketing, who wanted to bring teams from across the dental sector together with a shared goal.
Mark Allan said: “Over the last two years I’ve done walking marathons between dental practices, got a few people involved and raised some money for charity.
“However I couldn’t help feeling that this could be done on a much bigger scale – connecting the brilliant dental industry through a walk that could raise signifi cantly more for a fantastic charity like Dentaid is the perfect solution.
“I can’t wait to see everyone getting involved.”
Joe Lovett said: ‘Having worked in the industry for almost 20 years, I know what a strong sense of community there is in dentistry.
“I am so proud to work on this project alongside Dentaid and am confident we can bring lots of people together to collectively raise a huge amount of money for this incredible cause.”
Participants will get lots of support with regular stations for food and drink, medical back-up, parking and shuttle transfers and camping options.
There will also be medals, T-shirts and a team cheering on the Dentistry’s BIG Community Challengers who will also be invited to a post-event celebration after they cross the finish line.
The money raised will go towards Dentaid’s work to deliver dental care to vulnerable people across the UK. Dentaid operates 11 outreach mobile dental clinics which offer treatments and oral health advice to people experiencing homelessness, harm, poverty and abuse.
Andy Evans, CEO of Dentaid The Dental Charity, said
“We are honoured to be chosen as the partner charity for the first ever Dentistry’s BIG Community Challenge.
“It’s a great opportunity to meet up with colleagues from across the industry. Along the way, the dental community will be helping us to change the lives of the most vulnerable people through dental care.
“The sense of achievement and pride on crossing that finishing line will be incredible and I’m sure it will be an experience no-one involved will ever forget.”
Registration costs £189 for the full challenge, £132 for the marathon challenge and £84 for the 25k challenge. Participants are required to raise at least £500 in sponsorship for Dentaid (£300 if taking part in the 25k event).
To sign up for the event please visit https://www.ultrachallenge.com/london-2-brighton-challenge/ dentistrys-big-community-challenge/
To find out more about the Walk in the Box option so that you can be part of the challenge on a different date or at an alternative location email fundraising@dentaid.org.
The Association of Dental Hospitals (ADH) has elected Dr Susan Fenton, Clinical Director at the University of Portsmouth Dental Academy, as the new Chair. Her term began in late 2025. Susan qualified in 1995 from King’s College London and gained her MSc in Advanced General Dental Practice in 2014. As Clinical Director at University of Portsmouth, and also St Cross Road Dental Practice, her work has focused on fostering collaboration, strengthening community partnerships, and improving outcomes for both patients and students.
As Chair of the Association of Dental Hospitals, Susan advocates for excellence in dental education, research, and clinical practice across the UK and Ireland. She is also passionate about sustainability in dental education and service delivery. Susan also has a strong interest in expanding the scope and scale of community-based dental initiatives.
Of her new role, Susan Fenton said:
“I am honoured to be elected as Chair of the Association of Dental Hospitals at this critical time for the sector. I’d like to give a special thanks to Navdeep Kumar, my predecessor, for bringing dental hospitals together in a difficult period post-pandemic to focus on progress on common priorities including leadership, environmental sustainability and digitisation.
“I am committed to continuing Navdeep’s hard work to bring together dental hospitals and stakeholders to support and foster a resilient and innovative workforce across the UK and Ireland. Unequal access to NHS dental care continues to exacerbate oral health inequalities, I would like to lead the Association to champion patient-centred models of evidence-led, sustainable oral healthcare. This should be delivered by the right clinician, in the right place, at the right time.”
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As we embark on 2026, I’m excited to share our vision for the future of dental regulation, built on trust, collaboration, and a genuine commitment to supporting dental professionals.
2025: A year of listening and learning
Over the past 18 months, I’ve had the privilege of visiting dental settings across the UK. From the outreach teaching facility in the Cynon Valley in Wales and a dental laboratory in Oxfordshire, to dental schools, hospital settings and dental practices across the four nations, each visit further informed my understanding of how dental teams work, and their dedication and professionalism.
Each conversation with students and dental professionals has firmed up my understanding of the challenges you face and the changes we need to make. I’m grateful to all those who’ve hosted our visits so warmly and engaged in our discussions, including the Chief Dental Officers, who have welcomed me and shared their insights so openly.
Our new strategy: Trusted and Effective
In November 2025, we published our strategy for 2026-2028. The title ‘Trusted and Effective’ was chosen with great care. It’s not a description of the GDC today. It is our determined ambition for the GDC of the future. We want to be a trusted and effective regulator, supporting dental professionals to provide safe and effective care for their patients. We want to move away from a model of regulation that feels punitive and impersonal towards one that enables learning, encourages professionalism, and resolves issues quickly and proportionately.
The strategy has five objectives that will guide our work:
• Support dental professionals to provide safe and effective care for their patients.
• Maintain high standards for registration, and register those who meet them in a timely and effective way.
• Improve fitness to practise, maximising patient safety and reducing unintended impacts.
• Work collaboratively to speak up on, influence, and address issues that affect patients and the public.
• Maximise the effectiveness of our people, our culture and our systems.
Addressing the climate of fear
We know that fitness to practise investigations can take too long and can feel overly complex, often leading to feelings of mistrust, unfairness and more widely, a fear of the process and of the GDC. This can negatively impact the mental health and wellbeing of those involved.
The vast majority of dental professional and patient interactions are positive. The number of patient concerns raised with us each year is extremely small and only a very small minority of all kinds of cases are so serious that they result in the dental professional being removed from the register – just 18 in 2024, or 0.01% of the register.
In 2026, we’ll focus on clearer communication, realistic timelines, and better support for everyone involved. From 2027, we’ll explore less adversarial approaches to closing cases earlier through remediation that focuses on learning.
International registration
We have taken steps to address capacity challenges with the Overseas Registration Examination (ORE), completing a comprehensive procurement process for a new provider that will deliver increased capacity for both parts of the exam from mid-2026. We expect to double the number of internationally qualified dentists joining the register via the ORE.
Our strategy addresses real challenges: the strain on access to dental services, particularly NHS services; the changing nature of dentistry with advances in digital technology and the rise of cosmetic procedures; and the need to meet the diverse needs of both professionals and patients.
We need to work collaboratively with governments, the dental professions, employers, education providers, and our partners across healthcare and regulation. Minister Stephen Kinnock’s recent speech at the Dental Leadership Network demonstrated the willingness for this kind of collaboration.
I’m committed to continuing to build relationships based on trust and mutual respect. I promise to keep listening, visiting practices and dental schools, and using what I learn to shape regulation that supports you to provide safe and effective care.
The GDC of 2030 that we’re building will be fundamentally different from today. It will be an organisation that truly lives its values, that’s trusted by the public and the professions, and that operates not just a regulator but as a collaborative partner.
Thank you for the work you do every day to care for patients across the UK. I’m looking forward to continuing this journey with you throughout 2026.
Tom joined the GDC in June 2024, from the Independent Office for Police Conduct (IOPC) where he was Acting Director General for 17 months, having been Deputy Director General since 2019.
Prior to the IOPC, Tom spent fourteen years in local government at Harrow Council, most recently as their Interim Chief Executive, where he was responsible for public health, public protection services safeguarding children and adults and a range of regulatory services including environmental health, trading standards, planning and building control. For many years he was responsible for finance, people and legal and governance services and, before that, Tom spent 9 years in the energy and utilities practice at Accenture.
Guests join us from all areas of the industry to provide their own unique perspectives on a wide range of topics, from manufacturers and figureheads of various dental organisations, to those in the trenches working in practice, and more.
For
Nothing is o limits in The Probe Dental Podcast, so be sure to tune in wherever you get your podcasts! The Probe Dental Podcast features discussions that explore all areas of the British dental sector.
May 12 2026 marks the beginning of 50 years of National Smile Month.
The Oral Health Foundation is excited to celebrate this milestone with the oral health community. But it’s also a moment to pause and ask some harder questions about what those five decades have really taught us about oral health, prevention, and inequality.
Dental nurses have been at the heart of that story. Long before oral health was spoken about in terms of “wider determinants” or “integrated care systems,” dental nurses were already seeing the reality on the ground. Who struggles, who avoids care, who feels embarrassed, and who cannot access help when they need it.
In recent years, dental nurses have told us about parents skipping their own check-ups so their children can be seen. Or missing meals to buy toothbrushes and toothpaste as the “cost of living crisis” continues to affect families nationwide, and globally.
When people think of a healthy smile, they often think of brushing, flossing, and visiting the dentist. But anyone working in oral health care knows that smiles are shaped by much more than individual behaviour alone.
Smiles can be affected by pain, cost, fear, past trauma, access to services, or whether someone feels respected in a clinical setting. It can be shaped by poverty, housing, employment, caring responsibilities, and mental health. Dental nurses see this every day not in reports or statistics, but in real people sitting in dental chairs, sitting beside them at the cinema or cafe, and asking for help in community groups.
Over the past 50 years, National Smile Month has helped raise awareness and improve oral health knowledge, reaching hundreds of millions of people through schools, communities, dental services and national media.
Awareness alone has never been enough to close the gap between those who can smile easily and those who cannot.
One of the biggest lessons of the last five decades is that oral health inequalities are not accidental. They follow the same social gradient as almost every other health condition.1
People living in more deprived communities experience more oral disease and face more barriers to care. Children grow up with very different oral health outcomes depending on where they live. Older adults in care settings still experience pain and neglect that would be unthinkable in other areas of healthcare.
For too long, the response has focused on individuals by telling people to brush better, eat less sugar, or attend more regularly. All this without fully addressing the systems that make those behaviours harder or easier in the first place. Dental nurses know that education is important, but it is only effective when people have the resources, time, confidence and access to act on it.
Dental nurses are often the first and last point of human contact in a dental setting.
Prevention does not just happen through advice or leaflets. It happens through trust, reassurance, consistency and compassion. It happens when someone feels listened to rather than judged. Dental nurses play a vital role in creating that environment.
From supporting anxious patients, to reinforcing preventive messages, to spotting safeguarding concerns or signs of neglect, dental nurses contribute far beyond the technical aspects of care. Yet their role is still too often underestimated or invisible in wider policy discussions.
If the next 50 years of smiles are to look different from the last, the contribution of dental nurses must be recognised, valued and properly supported.
Smiles do not exist in isolation from policy decisions. NHS dental access, workforce pressures, contract structures, hygiene poverty, and prevention funding all directly affect what dental teams can deliver.
Dental nurses often feel the strain of these pressures first with shorter appointments, distressed patients, moral discomfort when care cannot be provided as it should be.
Embedding oral health into wider health and social policy is essential. Oral health is linked to nutrition, cardiovascular disease, diabetes, mental health and dignity in later life. Treating it as optional or separate only deepens these inequalilities.
As National Smile Month turns 50, the focus must shift from celebration alone to our collective responsibilities.
If we want the next 50 years to look different, we need to work together to:
• Properly funded prevention, not short-term campaigns
• Workforce reform that values the whole dental team
• Tackle hygiene poverty head on
• Integrate oral health into wider health strategies
• Hold honest conversations about commercial and social drivers of poor oral health
Dental nurses have a crucial role to play in this future. Not only in clinical care, but in advocacy, leadership and change.
Smiles do not happen by chance. A smile is more than teeth it’s confidence, dignity and the ability to live, laugh and love without fear. They are shaped by the choices we make as a profession and as a society.
After 50 years of National Smile Month, we know enough to do better. The question now is whether we are willing to move beyond blaming individuals and commit to building systems that truly support oral health for everyone.
Dental nurses have always been part of the solution. The next 50 years of smiles will depend on whether their voices, experience and expertise are finally centred where they belong at the heart of oral health policy and practice.
Reference
1. Watt RG. Social determinants of oral health inequalities: implications for action. Community Dent Oral Epidemiol. 2012 Oct;40:44–8.
About the author
Dr Rachael England, Head of Policy and Advocacy, Oral Health Foundation. Former Dental Nurse.
Dr England will be discussing the issues in this article at the Dental Nurse Forum, Dentistry Show – 15th May 2026. Please join her and the BADN for an in-depth discussion and participation.
It is 6 years since Fiona Perry, Business Women of the Year started Flying Smiles (www.flying smiles.co.uk) to get to the people who, for whatever reason, do not attend the dentist regularly. Now due to demand we are about to literally fly.
At Flying Smiles, we’re doing something bold: Do you think trucks are just for freight? Think again. The Molar Express is a fully licensed, mobile dental clinic housed inside a custom-outfitted truck—bringing top-tier dental care directly to schools, care homes, rural areas, businesses, health fairs, and neighbourhoods. Equipped with a full dental surgery, X-ray unit, sterilization station, and a comfy chair, it’s staffed by a friendly crew offering oral health assessments, cleanings, fluoride treatments, sealants, and emergency care. No waiting rooms, no long drives—just quality care where it’s needed most.
Why “The Molar Express”? Because we’re on a mission to make oral health accessible, equitable, and—believe it or not—fun. Whether you’re a student, a senior, or a busy professional, we roll up where smiles need a boost. And really, who wouldn’t want to say they got their teeth cleaned on a dental truck? So if you spot a big rig with a toothbrush decal pulling into your neighbourhood, wave us down—we might just have a toothbrush with your name on it.
Do you want to be part of this change? Or do you want a working holiday in Scotland?
Here are not just one but two exciting and totally unique opportunities to work as a Dental Nurse for FlyingSmiles in Scotland.
Job One: Be Fiona’s (Scottish Business Women of the year and dental hygienist) number two. Working as a dental nurse in a portable dental clinic with Fiona Perry. Visiting peoples’ homes, residential homes and assisting with the delivery of hygiene treatments. There is some lifting required when setting up and setting down. Compliance with all SOPs and sterilisation at FlyingSmiles’ LDU at the HQ.
Working with your dental knowledge helping Fiona Perry set the Molar Express (mobile dental unit) going. Creating policies and procedures. Training other dental nurses to use the Molar Express. General dental administration. Deadline for applications is 16 February. A permanent 28 hour a week job (can be flexible, some remote working and job share) See application here:https://uk.indeed.com/job/registrated-dental-nursee9d6c256a920a937
Job Two: Locum dental nurse, assisting locum clinician wherever the Molar Express goes in rural Highland and Islands of Scotland. This is a great opportunity to discover rural Scotland and take a working holiday. To make your visit fun we can put you in touch with; historians, genealogists, writers, weavers, artists, yoga retreats, kayakers, munro guides, wildlife guides, wildlife photography, spas, sailing clubs etc. etc! Why not earn money in a beautiful country and then dive into something you love before returning home?
Confidental is a confidential listening and signposting service dedicated to supporting everyone working within dentistry. We are seeking a Dental Nurse to join our Board and help guide the charity’s work through lived experience and professional insight. As a trustee, you will play a vital role in ensuring that the voices, challenges, and wellbeing needs of dental nurses and the wider dental team are fully represented, along with our current trustee members.
About the role
Trustees collectively oversee the strategic direction, governance, and sustainability of Confidental. This role is voluntary, but offers a rewarding opportunity to make a meaningful difference to the dental profession.
What you will bring
• Current or previous experience as a dental nurse
• Insight into the realities of working across dental settings and roles
• A commitment to wellbeing, mental health support, and peer care
• Willingness to contribute to board discussions and decision-making
• No previous trustee experience is required – support and induction will be provided.
Interested?
• Time commitment
• Attendance at trustee meetings (typically one hour per month, online) and optional in- person training events and conferences.
• Occasional involvement in sub-groups or advisory discussions as needed
Why join Confidental?
• Help shape a trusted support service for the dental profession
• Ensure dental nurses’ perspectives inform charity strategy and services
• Develop leadership, governance, and strategic skills
• Be part of a compassionate, values-driven trustee team
Please send your CV and a covering email explaining why you wish to become a trustee and what you would bring to the role or to request further information, please contact us.
info@confidental-helpline.org
https://confidental-helpline.org
Dental nursing provides a dynamic and rewarding career for anyone with a passion for helping people. Practices across the UK are constantly looking to complete their teams with talented and dedicated dental nurses, who can make a difference to their patients and their practices.
The role is fundamental to the delivery of exceptional patient care, having a direct impact on the patient experience, clinical outcomes, the broader professional team, and the daily operation of the business. At a time of increasing regulatory challenges, mounting time pressures, and rising patient demand, optimising quality and efficiency throughout the practice is essential. The dental nurse is the key to achieving this and more.
The cornerstone of excellence
Among the many roles of the dental nurse, patient engagement and education are central to improving treatment outcomes and overall patient satisfaction. A simple discussion with patients can make a significant difference to their treatment experience. The dental nurse assists the dentists and can be on hand to discuss treatment or concerns with the patients, helping to put their mind at ease. There is also evidence that interaction with the dental nurse can help to reduce dental anxiety in patients and improve their oral health-related quality of life.
Beyond the patient experience, dental nurses have a direct impact on clinical outcomes. For example, research suggests that the oral health education they provide – in even a single conversation with families after their children require an extraction – can reduce the risk of further tooth decay by an impressive 29%.ii Evidence is also available to show that effective use of skills mix in the practice – including full utilisation of the dental nurse’s abilities – supports prevention and general treatment strategies, elevating outcomes.iii
The dental nursing role not only transforms patients’ lives – it offers professionals a chance to thrive in a highly progressive career that they love. There is nothing more rewarding than actively helping a patient improve their health and their self-esteem, guiding them and their family to better oral hygiene habits.
There is always room for growth as well. Diversification is possible with the development of extended duties, which include oral health education and promotion, assisting conscious sedation, special needs dentistry, intraoral photography, shade taking, suture removal, taking radiographs, and so much more.iv These additional skills can be gained through postgraduate education and further training, enabling individuals to tailor their learning according to their specific interests and passions. The result is a varied and exciting job where no two days are ever the same.
Further still, dental nursing affords a good career pathway and opportunity for progression. In the current dental landscape particularly, there are multiple career pathways available and a choice of job vacancies, allowing you to select the very best working environment for your preferences and future ambitions.
To broaden capabilities and optimise job satisfaction, it is important that dental nurses are able to use their full scope of practice.v This requires structured, highquality, and consistent training and support, ensuring that individuals have the knowledge, skills, and confidence to perform tasks to the best of their ability.
All of this is achievable in the right practice environment – one that nurtures and encourages, provides opportunities to grow, and offers a strong support structure. For example, Clyde Munro has developed the STRIVE programme. This is a 12-month, fully-funded training scheme for trainee dental nurses that introduces professionals to life in the practice and helps them build solid foundations for a long and prosperous career. Extensive clinical and administrative support is included, with additional education offered from Clyde Munro’s dedicated Advanced Dentistry & Clinical Skills Centre to prepare delegates for their first weeks in the practice. Post-qualification, there are various employment opportunities available with ongoing support and guidance ensured.
Dental nursing is more than supporting the dentist in delivering treatment. It is a crucial role that directly shapes the quality of the patient experience, and contributes to the performance of the wider dental team. Dental nurses are also essential in the maintenance of high clinical standards. It is a meaningful and deeply fulfilling profession that offers individuals a diverse career that is rich in opportunity and joy.
To fulfil your potential, it is crucial to be part of a supportive team that embodies a culture of kindness and growth. With the right support, a career in dental nursing has the power to transform not only your professional life, but also the experiences and outcomes of the patients and communities that you serve.
To find out more about the STRIVE programme at Clyde Munro, please visit https://careers.clydemunrodental.com/strive-programme/ References available upon request
BDIA Dental Showcase is providing an opportunity for dental nurses to learn, engage, and be inspired this March. The event will host an extensive trade exhibition with hundreds of product experts, technology enthusiasts, and training providers keen to meet with dental nurses and help advance your career. Preetee Hylton, President of the BADN, said:
“BDIA Dental Showcase is like a playground for oral health professionals! It is full of innovation, inspiration, and brilliant people. From discovering the latest tech to swapping ideas with peers, it’s an event that energises you and sparks creativity. If you want to learn, connect, and leave buzzing with new ideas, mark your calendar for 2026. It’s an experience you don’t want to miss!”
The British Association of Dental Nurses (BADN) will, of course, be among the teams speaking to attendees, ensuring you can find out more about what we’re doing right now and how we can support you. Preetee added:
“For dental nurses, the BADN stand is your go-to place for guidance, support, and career inspiration. Whether you’re after CPD tips, safeguarding advice, or ideas to grow in your (current or future) role, we’ve got you covered. Pop by for a chat, grab some practical tools, and leave with a little spark to take back to your team¬ and maybe a smile or two! We are always excited to connect with dental nurses.”
Both Preetee and Rebecca Silver – a multi-award-winning dental nurse with a BADN fellowship – will also be contributing to the educational programme with two not-to-be-missed sessions.
Preetee Hylton
Oral Health Theatre
Friday 13th at 12:15
Panel discussion on the BDIA Main Stage
Saturday 14th at 14:15
Preetee will be advocating for the amazing work that dental nurses do across the country in the Oral Health Theatre, presenting “Soft skills: What the oral health team can learn from dental nurses”. She commented:
“Dental nurses are the unsung superheroes of the oral health world! Over the years, we have shown that the oral health industry thrives when teams collaborate and share skills effectively. By stepping beyond traditional boundaries (still within our professional scope of practice), embracing new responsibilities, and continuously upskilling, dental nurses have paved the way for a more flexible, efficient, and patient-focused approach to oral healthcare. Our success comes from a mix of professionalism, adaptability, and that relentless ‘can-do’ attitude; plus, some of us love a challenge!
“What helps to make us so successful is our effective use of soft skills in the practice. These are sometimes underestimated because they are invisible on paper; there’s no certificate for empathy, communication, or active listening. However, these qualities transform a clinical visit into a genuinely positive patient experience. Dentistry is as much about people as it is about procedures, education, and motivation. Elevating this mindset requires awareness, training, and championing for the value of emotional intelligence in every oral healthcare team.
“I’ll be diving into the human side of dentistry; how soft skills such as communication, empathy, and teamwork transform both patient experiences and team dynamics. Expect practical tips, real-life examples, and strategies that oral health teams can use straight away to reduce stress, boost confidence, and make work more enjoyable. It’s all about creating a culture where everyone, including every patient and every team member, thrives.”
Don’t miss BDIA Dental Showcase, or your chance to engage with the BADN team this March in London! We look forward to seeing you there and celebrating all that you do as a dental nurse.
Rebecca Silver
Oral Health Theatre
Saturday 13th at 15:45
Introducing Thrive, an ADI event presenting sessions that support both your health and your clinical skills.
Open to all dental professionals, Thrive will take place on 25th April 2026 at the beautiful Belfast Castle on Antrim Road. This luxurious venue will host a morning wellbeing session, tailored to dental professionals, that will energise attendees and demonstrate techniques to support resilience, teamwork and how caring for oneself enhances patient care.
Led by three ADI Board Members, Dr Amit Patel, Dr Andrew Little and Linzy Baker, the afternoon will feature workshops across a range of topics, including the dental nurse’s role in successful implant procedures. Dental hygienists and therapists can learn the best prevention techniques for peri-
implantitis and there will also be a demonstration on PocketX, and how it can be applied to the modern implant workflow for superior outcomes. With refreshments, lunch and a drinks reception also included, secure your place at Thrive for a unique networking and educational opportunity. Thrive Belfast Castle 25 April BOOK NOW https://www.adi.org.uk/events/2039/thrive_a_dcp_day_of_wellness_ and_implant_education/book
For more information about the ADI, visit www.adi.org.uk
Join today – dental nurses who are BADN members can become ADI DN members free! See the members’ area at www.badn.org.uk for more details.
collaboration precision innovation
An introduction to orthodontic therapy for dental nurses
Building confident smiles, one skill at a time!
Venue Bolton Wanderers Football Stadium Registration at 8.45am – 4.30pm
Lunch & Refreshments included in tricket prices
Lectures on: Introduction to Orthodondic Therapy, Courses Available, Interview Tips Practical Session PM: Beginner Guide to Bonding Techniques, Ligation and De-bonding & Questions/Answers Session direct to Orthodontic Therapists Tickets
by Carolyn Roberts RDN, BADN President-Elect and Lead Clinical Senior Dental Nurse
The term skill mix is a buzzword in UK dentistry right now, but what does it really mean for us as dental nurses? In short, it’s about making the most of every team member’s skills so we can deliver safe, efficient, and patient-focused care.
Post-registration qualifications in various subjects have expanded over the years from a variety of education and course providers that include NEBDN.
Is skill mix already here?
I believe it has been there since the first dental assistant but it has evolved over the years possibly under the radar. A dental nurse with post-registration qualifications in clinical fields such as Sedation Nursing, Orthodontic Dental Nursing, and Implant Dental Nursing are already part of the skill mixed team by having enhanced skills and knowledge to compliment and support safer and tailored care for our patients.
How has skill mix developed in Dental Nursing?
There are many more qualifications that allow us to expand our roles. As long as we adhere to the GDC scope of practice for Dental Nurses, ensuring we are appropriately trained, competent and indemnified, the sky is the limit.
Examples of Dental Nurses leading the way with various roles that complement all areas of Dentistry from General Practice, Private Practice, Community Dental Services, Hospital Dental Services, Armed Forces Dental Services and Prison Dental services.
These examples include treatment coordinators, those who can apply fluoride, impression taking, dental anxiety management and expanded roles such as Radiation Protection Supervisor for those who hold the post-registration qualification in Radiography.
Two of my Dental Nurse colleagues had the opportunity to speak at the Special Interest Group in Llandrindod Wells, October 2025 on the subject of dental nurse led clinics and I have their permission to share their photograph and summary of the presentation:
Gone are the days when dental nurses were seen only as chairside assistants. Today, we’re key team members in patient care, education and prevention. We are already innovators in education, leadership, policy making, culture change and our extended skills are more important than ever. To quote Peter Drucker - “The best way to predict the future is to create it.”
At Wrexham Dental Centre, we have been pioneering dental nurse-led clinics, placing skilled nurses at the forefront of patient care. Recently, we had the privilege of presenting our developments at the Special Interest Group in Llandrindod Wells, sharing how we identified and developed these dental nurse-led clinics while empowering our fellow professionals.
By focusing on patient-centred care and utilising our available skill mix effectively, we have enhanced service delivery, improved oral health outcomes, and created a model that demonstrates the transformative impact dental nurses can have in modern practice. We feel collaborative working is essential, ensuring consistency, safety and high-quality patient care.
By adopting this streamlined approach across Betsi, all members of the dental team can work cohesively towards shared goals and uphold the same professional standards. A unified way of working allows for efficient communication and continuity of care. We have shared these innovative approaches with wider teams, supporting them to implement similar models in their own clinics and extending the impact of dental nurse-led care across the community.
ON: Tuesday 24th February 2026 PM AT: 13-15 Parkwood Road, , BH5 2DF
Hello and welcome to Brush up on CPD. This program, produced by Purple Media Solutions, provides you with clinical features from which you can claim up to two hours of Continuing Professional Development (CPD), a mandatory part of registration with the General Dental Council. Each article offers an hour verifiable CPD on subjects.
Brush Up on CPD appears in The Probe throughout the year. All certificates are issued online. Readers must be registered with www.the-probe.co.uk in order to gain access to the CPD questions and multiple choice answers. Once you have logged in, click on ‘Brush Up’ to see the question and answer options. When you have submitted the correct answers for both articles, you will be able to print out your two hours’ verified CPD certificate.
To answer the questions below, visit cpd.the-probe.co.uk and register/log in. Click on ‘Courses’.
Search for the course with the same headline as the corresponding article. Alternatively, follow the link at the foot of the respective article.
CPD questions – The power of compassion in the dental profession
1. According to the article, what is a primary clinical benefit of treating a patient with empathy and understanding?
A. It reduces the time required for sterilising instruments.
B. It allows patients to communicate their needs without reservation.
C. It ensures that the practice can increase its annual turnover.
D. It eliminates the need for any workplace huddles.
2. How does the text define the relationship between kindness and workplace negativity?
A. Kindness is a form of “toxic positivity” that ignores all problems.
B. The easiest path when faced with negativity is to lead with compassion.
C. Kindness is the ultimate form of professional resilience.
D. Kindness is only necessary when a clinician makes a mistake.
3. What is a practical example given for an “unacknowledged act of service” in the clinic?
A. Organising a formal Continuing Professional Development (CPD) day.
B. Mentoring a staff member for 30 minutes a week.
C. Leaving a workspace or clinic environment better than you found it for the next person.
D. Repeating a motto to your children at home.
4. What does the motto “How I do one thing is how I do everything!!” imply in a professional context?
A. High standards should be applied to every interaction and task, including mundane ones.
B. You should only focus on the tasks that you find enjoyable or inspiring.
C. Perfectionism is more important than compassionate communication.
D. Administrative tasks are less important than direct patient care.
1. According to the article, what percentage of oral disease is preventable through good oral hygiene habits?
A. Up to 50%
B. Up to 65%
C. Up to 80%
D. Up to 95%
2. What is the recommended fluoride concentration for toothpaste mentioned in the core oral health messages?
A. 1,000–1,150ppm
B. 1,150–1,350ppm
C. 1,350–1,500ppm
D. 1,500–2,800ppm
3. Which technique is advised after brushing to ensure the effectiveness of fluoride?
A. Rinsing thoroughly with water.
B. Spitting, but not rinsing.
C. Rinsing with an alcohol-based mouthwash.
D. Brushing again without toothpaste.
4. How should dental nurses address barriers such as patient anxiety or time pressures?
A. By sticking strictly to clinical terminology to maintain professionalism.
B. By providing the same generic advice to every patient for consistency.
C. By adapting communication styles and encouraging small, realistic changes.
D. By referring all anxious patients immediately to the dentist
Lorraine Dingwall explains why kindness is the ultimate strength in the dental profession
Aims
The aim of this article is to challenge the misguided belief that clinical detachment is a requirement for professionalism and to demonstrate how leading with kindness is a profound strength in dentistry.
Learning objectives
• Recognise how leading with kindness transforms the “mundane day-to-day” into an inspiring and inclusive environment.
• Understand how empathetic patient care dismantles fears and improves treatment compliance.
• Implement practical team strategies, such as mentorship and positive huddles, to foster resilience.
• Apply the motto “How I do one thing is how I do everything” to elevate standards in all clinical tasks.
GDC Development Outcome: B
In a profession often associated with anxiety, fear, and discomfort, our role as dental professionals holds the power to transform a patient’s experience and, honestly, each other’s as well. For a long time, a misguided belief has persisted that a strictly clinical, detached approach equates to
professionalism and strength. However, I feel the truth is that leading with kindness in the world of dentistry and dental nursing is not a weakness; it is the most profound and essential strength we can have. It transforms the mundane day-to-day into something that can inspire, include, and— as I always say—”Bring the sparkle”.
cpd.the-probe.co.uk/courses
Building the Foundation of Trust Kindness is the foundation upon which trust is built, not only with our patients but within our teams as well. A patient who feels genuinely cared for is a patient who will listen to advice, follow treatment plans, and return for essential preventative care. When
we treat a patient with empathy and understanding, we dismantle the fears that often accompany a dental visit. This compassionate approach fosters a sense of safety, allowing patients to communicate their fears, concerns, and needs without reservation.
I believe the same principle applies to our colleagues. Many dental nurses feel overlooked and undervalued. While there may not be a lot we can do about wages, there is a lot we can do for each other by fostering a sense of compassion that might be the only kindness extended to that person that day. Ultimately, you never know what someone is going through.
Kindness as Professional Resilience
It is important to clarify that leading with kindness is not a form of naive or “toxic positivity”. True compassion does not mean ignoring negativity; it is, in fact, the ultimate form of professional resilience. In any high-stress environment, we can encounter workplace negativity or judgement that leads to self-doubt. While the easiest path is to withdraw or silence your voice, the harder and stronger path is to lead with compassion. Kindness provides the necessary resilience to stand firm in our values.
Practical Steps to “Bring the Sparkle”
In my leadership role at Morgan Patterson Dental, I’ve seen how a commitment to kindness and high standards can run through every practice. Here are a few practical ways to foster a collaborative environment:
• Team Huddles: Start or end the day with a brief huddle where each person offers a specific, positive acknowledgement of a colleague’s action. Alternatively, leave a post-it note on the wall for them to see the next day.
• Mentorship: I advocate for designating time—even 15 to 30 minutes once a week—for experienced staff to mentor newer team members. This should focus on clinical skills and soft skills like compassionate communication.
• Leading in Tough Moments: If a difficult patient encounter arises, ask: “How can we support each other through this?” rather than resorting to judgement. Blame leads to shame, and we all make mistakes; the only way to improve is to learn.
• Wellness Checks: I encourage colleagues to check in with staff who appear stressed or withdrawn. A simple “I’ve noticed you seem a bit stressed this week, is there anything I can do to help?” honours our commitment to staff resilience.
Living the Motto: “How I Do One Thing...”
I have a wee motto that I repeat often (and one my kids hear frequently, usually met with teenage eye-rolls!): How I do one thing is how I do everything!!. This core belief transforms the idea of kindness into daily professional practice.
This means paying attention to detail in mundane tasks, such as sterilising instruments or prepping the clinic with high standards of precision and care. It means making a habit of tidying up for the next person to anticipate their needs—a small, unacknowledged act of service that is a powerful expression of workplace kindness. It also means being consistently punctual and efficient, not just for the patient, but out of respect for your colleagues’ time.
We must remain committed to our values, particularly when faced with personal or professional adversity. Many within our profession carry heavy burdens—anything from family pressures and health concerns to frustrating moments like having your brand-new car flooded and written off (yes, that happened to me!). Because you never truly know what challenges a colleague is facing, the workplace should serve as a vital safe space. My commitment to kindness is not just a professional ideal; it is a profound act of human compassion. Shine brightly, fellow dental nurse—you are the heart of the practice. Bring the sparkle n
About the author
Lorraine Dingwall
Lorraine embarked on her dental nursing career in 1999 within a primarily NHS practice, simultaneously pursuing her NEBDN certificate, which she successfully obtained in 2001 through night classes. In 2001, she transitioned to a private practice, where she collaborated with a dentist specialising in implant treatment and cosmetic procedures until 2007. Her dedication to professional development is evident as she obtained the BDA radiography qualification in 2022 and is currently working towards completing the NEBDN implant qualification. Lorraine holds a strong belief in the power of collective support and encouragement among dental nurses to excel not only in their roles but also in personal growth.
Aims and Objectives
This article aims to build confidence in dental nurses for delivering oral health messages and to reinforce the importance of prevention within their professional role.
On completion of this article, the reader will be able to:
• Understand the vital role dental nurses play in supporting clinicians and reinforcing key oral health messages.
• Recognise the link between oral health and general health conditions such as diabetes and cardiovascular disease.
• Identify core oral health messages, including optimal fluoride concentrations and effective interdental cleaning.
• Apply effective communication techniques and tailored advice to overcome patient barriers to oral health.
GDC Development Outcome: A
With increasing difficulty accessing NHS dentistry and the rising cost of private treatment, preventive dentistry has never been more important. Dental nurses play a vital role in supporting patients to maintain good oral health through effective education and advice. This article aims to build confidence in delivering oral health messages and to reinforce the importance of prevention within the dental nurse role.
The Role of the Dental Nurse in Oral Health Education
Dental nurses support clinicians by reinforcing key oral health messages and, where appropriate, providing advice directly to patients within their scope of practice. Additional training, such as the NEBDN Oral Health Education qualification or the Level 4 Oral Health Practitioner Apprenticeship, can further enhance knowledge and confidence in delivering preventive advice. In practice, patients may not always fully understand the information given by the dentist. Dental nurses are well placed to support clinicians by
reinforcing advice in a clear, accessible way. Patients may also approach dental nurses for clarification about recommended products or techniques, offering further opportunities to encourage positive oral health behaviours while ensuring advice remains consistent.
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Why Oral Health Education Matters
As people are living longer, maintaining natural teeth for as long as possible is essential. Preventive oral health education helps reduce the risk of caries, gingivitis and erosion, potentially lowering treatment needs, costs and time for patients. Oral health is also
closely linked to general health, with associations to conditions such as diabetes, cardiovascular disease and complications in pregnancy.
Dental nurses can help patients navigate the wide range of oral health products available and support them in developing effective daily routines. Importantly, up to 80% of oral disease is preventable through good oral hygiene habits.
Core oral health messages to promote include:
• Brushing twice daily with fluoride toothpaste (1,350–1,500ppm)
• Spitting, not rinsing, after brushing
• Cleaning interdentally every day
• Limiting sugary foods and drinks to mealtimes
• Attending regular dental check-ups
• Reducing alcohol intake and stopping smoking
Oral health advice should always be tailored to the individual. This may include recommending alternative toothpaste flavours, considering manual dexterity when advising on interdental cleaning, or making advice fun and engaging for children. Effective communication is key to successful oral health education.
Dental nurses should use clear, non-clinical language, visual aids and demonstrations, and check understanding by encouraging patients to ask questions or demonstrate techniques. Barriers such as anxiety, additional needs, language differences, time pressures or conflicting information can often be addressed by adapting communication styles and encouraging small, realistic changes.
All oral health advice must be evidence-based and delivered within the GDC Scope of Practice. Dental
cpd.the-probe.co.uk/courses
nurses must maintain confidentiality and professionalism and refer to the dentist or hygienist when appropriate.
Dental nurses play a crucial role in prevention. By delivering clear, tailored oral health messages and supporting patients to make achievable changes, dental nurses can significantly improve both oral and general health outcomes. n
Rebekah has been a dedicated dental nurse since October 2020 and was honoured with the title of Area and Regional Nurse (Central) of the Year 2024. She became a fully qualified dental nurse in October 2023, and in October 2024, she further advanced her skills by becoming radiography qualified. Passionate about oral health education, Rebekah has volunteered with the Dentaid Bright Bites program, offering oral health education to communities. She also regularly participates in school and nursery oral health education sessions, reinforcing her commitment to spreading knowledge about the importance of good oral health.
Fountains of diamonds? I couldn’t believe my eyes! The natural world is constantly surprising us, and new research suggests that as Earth’s continents shift, diamond fountains can actually erupt from volcanoes. It is a startling, brilliant image—but what about your own reality? As we move into January, it is the perfect time to take stock and reflect: is your career as a dental nurse skyrocketing, or are you running towards burnout?
Life is defined by choices. Whether you are a regular goal-setter or a once-a-year resolution maker, it is up to us to take charge of our professional fulfilment. For dental nurses, the career options are incredibly wide and varied. You might choose to work chairside in general practice, or explore roles in hospitals, the community, prisons, or the armed forces.
Perhaps you want to move into education as a tutor or assessor, or transition into clinical roles like orthodontic therapy or dental hygiene. If you aren’t sure where to start, the College of General Dentistry (CGDent) offers brilliant guidance through their Professional Framework.
Even if we love our jobs, we must ask: are we looking after ourselves as well as our patients? Health professionals are renowned for putting themselves last. For women, this is often compounded by caring responsibilities at home, which can consume most of our “free” time.
In her book Invisible Women, Caroline Criado Perez highlights a world often not designed for us—from phones that are too large for our hands to medical trials that overlook the female body. This systemic lack of recognition often mirrors our professional lives. UK statistics reveal a concerning trend: 63% of dental professionals report being frequently burnt out, and 18% describe their mental wellbeing as “of concern”. Primary stressors include heavy workloads, NHS pressures, and a lack of self-worth.
Self-care is essential to a long career. Just as we treat patients as “whole people” by linking oral health to general health, we must treat ourselves with the same holistic care.
If you feel undervalued or underpaid, remember that dental nurses can positively impact a practice’s financial health. You can develop “soft skills” to better understand patient needs—a “win-win” for everyone. Resources are everywhere:
• BADN hosts the Dental Nurse Forum at the Dentistry Show (NEC, May) and offers information/advice to members.
• Justin Leigh (Focus4growth) offers workshops on listening and communication.
• Siobhan Kelleher provides insights into lifestyle medicine and positive psychology.
• Victoria Wilson offers yoga specifically for dental professionals through Smile Revolution.
Growing as a person leads to professional success. We can adapt our daily surgery routines to the five pillars of wellbeing developed by the New Economics Foundation:
• Connect: Build strong bonds with colleagues and rapport with patients.
• Be Active: Between the surgery and the steri-room, we easily rack up thousands of steps; we are definitely not sedentary!
• Take Notice: Use the focus required during treatment as a form of mindfulness.
• Keep Learning: CPD isn’t limited to clinical topics. Investigate how you speak and interact to enhance your effectiveness.
• Give: Use your compassion to feed your own growth rather than letting it wear you out.
2026 has begun. As Henry Kissinger once said, “A diamond is a chunk of coal that did well under pressure”. What will this year bring for you, and where will your choices take you?
About the author
Jo Dawson is a passionate Dental Nurse and Oral Health Educator who loves talking about Healthy Smiles, whether to patients in practice, to other DCPs at conferences, and to primary school children through her social enterprise Awesome Oral Health CIC via projects. With the help of a team of Awesome volunteers we are now making an impact online as well. If you would like to see how you could help, please visit https://tinyurl.com/AweVolunteers
CPD 4 DCPs is a fully veri able ECPD programme that enables each member of the dental team to complete one year’s ECPD requirement in a highly cost-effective manner. Covering all the highly recommended subjects, each volume is specially designed to cover the ECPD needs of up to 10 DCPs.
Providing 10 hours of veri able ECPD, one Volume covers the annual veri able ECPD needs of most practices.
Subjects
• The reality of mouth cancer
• Young patients and consent
• Complaints and how to avoid them
• Regulating X-rays
• Supporting patients through menopause
• Tracking infectious touchpoints
• Managing patient care prior to an emergency appointment
• Trismus and cancer treatment
• Sepsis – knowing the signs, and preventing infection
• Understanding dental risks
As some of you may know already, we have launched another app, specifically for accessing all of your rewards and discounts. You should have received an email by now inviting to verify your account and download the app onto your phone.
This is a separate app from the BADN app so please do have both to have the full membership experience. You will still be able to access your rewards via the members area.
CBCT level 1 online – possibly February, still in the planning stages
March
Test
No Smoking Day
BDA Webinar: Domestic Abuse Awareness for the dental team – Wednesday 11 March 2026 –Online – 19:30 to 20:30 – Free for Dental nurses 13-14 Dental Showcase, ExCel (www.dentalshowcase.com)
BADN – see www.badn.org.uk
UK Bank Holidays
New Year/religious dates – which are not UK Bank Holidays. If your faith is not represented, please send dates of New Year and/or the three major religious festivals to events@badn.org.uk.
Other dental dates – to add your event to the Calendar, please send details to events@badn.org.uk
Other notable dates which are not UK Bank Holidays
NEBDN – contact www.nebdn.org for details
NHSE South (Ox/Bucks/Berks/Hants/IoW Dental Nurse Forum 2025 – to book http://www.maxcourse.co.uk/heetvw/guestHome.asp
BADN Chief Executive & Editor, British Dental Nurses’ Journal: Pamela Swain 01253 338365
Membership, journal subscriptions, invoicing:
Val Forshaw 01253 338366
BADN events, social media, website, IT matters, etc:
Jacek Drozdek 01253 338364
pam@badn.org.uk
val@badn.org.uk
jacek@badn.org.uk events@badn.org.uk
General Enquiries enquiries@badn.org.uk
Our phone lines are very busy! If you are put through to voicemail, please leave a message stating your name, BADN membership number, and contact phone number, and we will get back to you as soon as possible – please do not hang up; or keep ringing round all the various phone numbers and hanging up – this just blocks the system!
Should you wish to contact members of the BADN Executive Committee, please do so via the BADN office or use the email addresses below – for reasons of of privacy, work/life balance, etc, please do not use the individual concerned’s personal home or work email address:
President (Preetee Hylton) & President-Elect (Carolyn Roberts) president@badn.org.uk
Chairman (Ruth Garrity) chairman@badn.org.uk
Treasurer (Rebecca Silver) finance@badn.org.uk
Educational Representative (Jane Dalgarno) education@badn.org.uk
For queries regarding BADN Rewards, please contact Katie Alvarez at Parliament Hill at katie@parliament-hill.co.uk
For queries regarding CPD in the Journal, or access to the CPD certificates, please contact Lorna Reekie at Purple Media on lorna.reekie@purplems.com.
For queries regarding indemnity, please contact Trafalgar Risk Management Ltd on trmadmin@trafalgar.uk.com
To advertise in the Journal, please contact Ed Hunt at Purple Media at ed.hunt@purplems.com
To obtain your long service member badge (5, 10, 15, 20, 25 years), please go to www.badn.org.uk/longservicebadge and complete the claim. You will then receive an email from Val confirming your eligibility and requesting an SAE. Please put a Self Addressed Envelope, with stamps to the value of £1.05 (second class mail) or £1.45 (first class mail), together with a note of your name and BADN membership number, into a second envelope addressed to the BADN office and with “BADGE” written in the top right hand corner of the outer envelope. Remember to stamp the outer envelope too!
To obtain your hard copy of the CPD Activity Log, Personal Development Planner or Menopause Policy, please go to the online shop in the members’ area of www.badn.org.uk, where you can order any or all of these for the just cost of P&P
You can obtain replacement membership badges (£5), 80th Anniversary brooches (£10.50) and BADN Bundles containing a BADN pen, coaster and keyring with trolly pound (£5) from our online shop at www.badn.org.uk/membershop
Our new address is: BADN 13-15 Preston Street Fleetwood FY7 6JA
Our phone numbers and email/web addresses will remain the same.
Please don’t send any hard copy correspondence to the old Hillhouse address – the building is due to be demolished, and we wont be able to get back on site to collect mail!
