Social Accountability Lead Auditor Training Online Course - Download Demo

PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com Punyam Academy is the Exemplar Global recognised training provider Chapter - 1: CONTENTS of Social Accountability Lead Auditor Training E-LEARNING COURSE Sr. No.

The entire e-learning course has 9 main parts as below Lectures

1.

Details No. of slides

1.

Session - 1 : Overview of the Course and the Standards

36

2.

Session - 2 : SA 8000:2014 Requirements

29

3.

Session - 3 : ISO 26000:2010 Guidance on Social Responsibility

113

4.

Session - 4 : Risk Management

18

5.

Session - 5 : Documentation

12

6.

Session - 6 : Audit Process

38

7.

Session - 7 : Audit Terms and Definitions and Roles and Responsibilities

20

8. Session - 8 : Performing an Audit

20

9. Session - 9 : Nonconformity and Corrective Action

15

Total no. of slides (with Audio lectures) ďƒ¨

301

2.

Hand-outs (each session detail document is given in PDF and participant can download, print, or save it for future reference)

Approx. 165 Pages in PDF

3.

Session Exams at end of each session and Final Exam

4.

Audit Checklist as per Department-wise and Clause-wise

Approx. 200 audit questions

5.

SA8000 and ISO 26000 Certified Auditor Training

Award certificate

Total 10 Exams

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com Part – 1 Lectures: Under this part total 9 sessions are given as Presentations with explanatory audio-visuals to understand the subject.

 Session - 1 : In this session, participants will aware about SA8000 and ISO 26000 It covers total 36 slides on below topics: 1. Session 1 : Overview of the Course and the Standards 2. SA 8000 & ISO 26000 Lead Auditor Course 3. Introduction to SA8000 4. Journey of SA8000 5. Mission of SA8000 6. Goals of the Latest Revision of SA8000 7. Applicability of SA8000 8. Why SA8000?

9. Elements Addressed by SA8000 10. The Benefits of SA8000 11. Driving Forces for Social Accountability 12. Overview of SA8000:2014 Standard 13. Social Accountability – SA8000 Comparison of Version 2008 and 2014 14. Certification to SA8000:2014 15. Management Obligations 16. Conclusion 17. Introduction to ISO 26000 18. Introduction to ISO 26000 (Continued…)

19. What is the Purpose of ISO 26000?

20. Who Can Use ISO 26000?

21. Why ISO 26000?

22. How is ISO 26000 Useful to Organizations?

23. 10 Benefits of ISO 26000 24. Understanding Corporate Social Responsibility 25. Social Responsibility Reporting

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com 26. Overview of ISO 26000:2010 Standard 27. Purpose of Management System Audit 28. Certification Process 29. Stage-1 Audit 30. Stage-2 Audit 31. Audit Conclusion 32. Surveillance Audits 33. Re-certification visits 34. Integration with other standards 35. Connectivity of System and Confirmative Assessment as per SA8000:2014 36. Challenges

ďƒ˜ Session - 2 : In this session, participants will learn about Requirements of SA8000 and ISO 26000. It covers total 29 slides on below topics: 1. Session 2 : SA 8000:2014 Requirements 2. Standard Overview 3. Chapter: I, II and III 4. Definitions 5. Definitions (Continue..)

6. Definitions (Continue..)

7. Chapter IV: Social Accountability Requirements 8. 1. Child Labor 9. 2. Forced or Compulsory Labor 10. 3. Health and Safety 11. 3. Health and Safety (Continue‌) 12. 4. Freedom of Association & Right to Collective Bargaining 13. 5. Discrimination 14. 6. Disciplinary Practices 15. 7. Working Hours 16. 8. Remuneration 17. 9. Management System 18. 9.1 Policies, Procedures and Records 19. 9.2 Social Performance Team (SPT)

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com 20. 9.3 Identification and Assessment of Risks 21. 9.4 Monitoring 22. 9.5 Internal Involvement and Communication 23. 9.6 Complaint Management and Resolution 24. 9.7 External Verification and Stakeholder Engagement 25. 9.8 Corrective and Preventive Actions 26. 9.9 Training and Capacity Building 27. 9.10 Management of Suppliers and Contractors 28. Summary of Management System Requirements 29. SA8000 Requirements – At a glance.

 Session – 3 : In this session, participants will learn about ISO 26000:2010 Guidance on Social Responsibility. It covers total 113 slides on below topics: 1.

Session – 3A: ISO 26000:2010 Guidance on Social Responsibility 2.

Structure of ISO 26000:2010 3.

Clause 1 & 2 of ISO 26000:2010 4.

Clause 3.0: Understanding social responsibility 5.

Clause 3.1 The social responsibility of organizations: Historical background 6.

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Clause 3.2 Recent trends in social responsibility Clause 3.3 Characteristics of social responsibility Clause 3.3 Characteristics of social responsibility (Continued..)

Clause 3.3 Characteristics of social responsibility (Continued..)

Clause 3.3 Characteristics of social responsibility (Continued..)

Clause 3.3 Characteristics of social responsibility (Continued..)

Clause 3.3 Characteristics of social responsibility (Continued..)

Clause 3.4 The state and social responsibility Clause 4.0 Principles of social responsibility Clause 4.1 General Seven principles of the social responsibility Clause 4.2 Accountability Clause 4.3 Transparency Clause 4.4 Ethical behavior

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

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Clause 4.5 Respect for stakeholder interests Clause 4.6 Respect for the rule of law Clause 4.7 Respect for international norms of behavior Clause 4.8 Respect for human rights Clause 5.0 Recognizing social responsibility and engaging stakeholders Clause 5.1 General Clause 5.2 Recognizing social responsibility Clause 5.2 Recognizing social responsibility(Continued...)

Clause 5.2 Recognizing social responsibility(Continued...)

Clause 5.2 Recognizing social responsibility(Continued...)

Clause 5.3 Stakeholder identification and engagement Clause 5.3 Stakeholder identification and engagement(Continued...)

Clause 5.3 Stakeholder identification and engagement(Continued...)

Clause 5.3 Stakeholder identification and engagement(Continued...)

Clause 5.3 Stakeholder identification and engagement(Continued...)

Clause 6.0 Guidance on social responsibility core subjects Clause 6.0 Guidance on social responsibility core subjects Clause 6.2 Organizational governance Clause 6.2 Organizational governance (Continued..)

Clause 6.3 Human rights Clause 6.3 Human rights (Continued...)

Clause 6.3 Human rights (Continued...)

Clause 6.3 Human rights (Continued...)

Clause 6.3 Human rights (Continued...)

Clause 6.3 Human rights (Continued...)

Clause 6.3 Human rights (Continued...)

Clause 6.3 Human rights (Continued...)

Clause 6.3 Human rights (Continued...)

Clause 6.3 Human rights (Continued..)

Clause 6.4 Labor practices Clause 6.4 Labor practices(Continued..)

Clause 6.4 Labor practices(Continued..)

Clause 6.4 Labor practices(Continued..)

Clause 6.4 Labor practices(Continued..)

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

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Clause 6.4 Labor practices(Continued..)

Clause 6.4 Labor practices(Continued..)

Clause 6.5 The Environment Clause 6.5 The Environment(Continued..)

Clause 6.5 The Environment(Continued..)

Clause 6.5 The Environment(Continued..)

Clause 6.5 The Environment(Continued..)

Clause 6.5 The Environment(Continued..)

Clause 6.5 The Environment(Continued..)

Clause 6.6 Fair operating practices Clause 6.6 Fair operating practices(Continued..)

Clause 6.6 Fair operating practices(Continued..)

Clause 6.6 Fair operating practices(Continued..)

Clause 6.6 Fair operating practices(Continued..)

Clause 6.6 Fair operating practices(Continued..)

Clause 6.7 Consumer issues Clause 6.7 Consumer issues(Continued..)

Clause 6.7 Consumer issues(Continued..)

Clause 6.7 Consumer issues(Continued..)

Clause 6.7 Consumer issues(Continued..)

Clause 6.7 Consumer issues(Continued..)

Clause 6.7 Consumer issues(Continued..)

Clause 6.7 Consumer issues(Continued..)

Clause 6.7 Consumer issues(Continued..)

Clause 6.8 Community involvement and development Clause 6.8 Community involvement and development (Continued..)

Clause 6.8 Community involvement and development (Continued..)

Clause 6.8 Community involvement and development (Continued..)

Clause 6.8 Community involvement and development (Continued..)

Clause 6.8 Community involvement and development (Continued..)

Clause 6.8 Community involvement and development (Continued..)

Clause 6.8 Community involvement and development (Continued..)

Clause 7.0 Guidance on integrating social responsibility throughout an organization

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

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Clause 7.1 General Clause 7.2 The relationship of an organization's characteristics to social responsibility Clause 7.3 Understanding the social responsibility of an organization Clause 7.3 Understanding the social responsibility of an organization (Continue..)

Clause 7.3 Understanding the social responsibility of an organization (Continue..)

Clause 7.3 Understanding the social responsibility of an organization (Continue..)

Clause 7.3 Understanding the social responsibility of an organization (Continue..)

Clause 7.4 Practices for integrating social responsibility throughout an organization Clause 7.4 Practices for integrating social responsibility throughout an organization (Continue..)

Clause 7.4 Practices for integrating social responsibility throughout an organization (Continue..)

Clause 7.5 Communication on social responsibility Clause 7.5 Communication on social responsibility (Continue..)

Clause 7.5 Communication on social responsibility (Continue..)

Clause 7.5 Communication on social responsibility (Continue..)

Clause 7.6 Enhancing credibility regarding social responsibility Clause 7.6 Enhancing credibility regarding social responsibility(Continue..)

Clause 7.6 Enhancing credibility regarding social responsibility(Continue..)

Clause 7.7 Reviewing and improving an organization's actions and practices related to social response Clause 7.7 Reviewing and improving an organization's actions and practices related to social response Clause 7.7 Reviewing and improving an organization's actions and practices related to social response Clause 7.7 Reviewing and improving an organization's actions and practices related to social response

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com 108. Clause 7.7 Reviewing and improving an organization's actions and practices related to social response 109. Clause 7.7 Reviewing and improving an organization's actions and practices related to social response 110. Clause 7.8 Voluntary initiatives for social responsibility 111. Clause 7.8 Voluntary initiatives for social responsibility(Continue..)

112. Clause 7.8 Voluntary initiatives for social responsibility(Continue..)

ďƒ˜ Session - 4 : In this session, participants will learn about Risk Management. It covers total 18 slides on below topics: 1. Session - 4 : Risk Management 2. What is Risk Management?

3. Why Use Risk-based Thinking?

4. How We Do Risk Management?

5. Risk Management Approach 6. Risk Management Process 7. Risk Management Phases 8. Phase-1 : Risk Analysis 9. Severity / Impact 10. Risk Assessment in Organization 11. Risk Assessment: Likelihood Examples 12. Phase-2 : Risk Evaluation 13. Risk Evaluation-Managing And Qualifying Risks 14. Phase-3 : Risk Monitoring And Control 15. Risk Treatment 16. Phase-4 : Post-test Operation Information 17. Areas to Consider for Risk and Opportunity Identification 18. Possible Risks in an Organization

ďƒ˜ Session - 5 : In this session, participants will learn about Documentation. It covers total 12 slides on below topics:

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com 1. Session - 5 : Documentation 2. What are Documents & Records?

3. SA8000 & ISO 26000 Management System Documentation 4. Four-tier Documentation Structure 5. Tier :1 Social Manual (Optional) (Top Management’s Handbook) 6. Tier : 2 System Procedures (Optional) 7. Tier: 3 Work Instructions/SOPs (Required to make a good system) 8. Tier: 4 System Records (Required to make a good system) 9. List of documents to be maintained as per SA 8000 & ISO 26000 10. List of records to be maintained as per SA8000 & ISO 26000 11. List of records to be maintained for legal compliance 12. Control of Documents & Records: Key Points

ďƒ˜ Session - 6 : In this session, participants will learn about Audit Process. It covers total 38 slides on below topics: 1. Session - 6 : SA 8000 Audit Process 2. Outline of this session 3. Audit Definition 4. What is an audit?

5. Why Audit?

6. Tips for trained auditors 7. Principles of Auditing 8. Types of Audit 9. Management System Audit Techniques 10. Steps involved in audit 11. Implementing the Audit Program 12. Seven Steps of Implementation of Audit Program 13. Step no. 1 - Audit Planning 14. Contents of Audit Plan 15. Sample Audit Plan 16. Step no. 2 - Developing Checklists 17. Step no. 3 - Conducting Opening Meeting 18. Step no. 3 - Conducting Opening Meeting (continued...)

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com 19. Step no. 4 - Conducting the audit 20. Conducting the Audit Activities 21. Interview and Questioning Techniques 22. Collecting Evidences of Compliance 23. Objective Evidences 24. Step no. 5 - Recording Audit Findings 25. Identifying Non-compliances 26. Observations (Opportunities for Improvement) 27. Nonconformity Report 28. Step no. 6 - Conducting the Closing Meeting 29. Checklist for Conducting the Closing Meeting 30. Step no. 7 - Preparing the Audit Report 31. Contents of Audit Report 32. Conducting Audit Follow-up 33. Auditor’s Qualities 34. Auditor's Personal Behavior 35. Auditor’s Conduct 36. The Audited Persons’ Conduct 37. Overview of the Process of Collecting and Verifying Information 38. Reference.

 Session - 7 : In this session, participants will learn about Audit Terms and Definitions and Roles and Responsibilities. It covers total 20 slides on below topics: 1. Session - 7 : Audit Terms and Definitions and Roles and Responsibilities 2. Terms and Definitions 3. Terms and Definitions (continued...)

4. Audit Roles and Responsibilities 5. Role and Responsibilities of Auditing Organization (Certifying Body) 6. Role and Responsibilities of Lead Auditor / Team Leader 7. Role and Responsibilities of Lead Auditor 8. Role and Responsibilities of Auditor 9. Role and Responsibilities of Auditee Organization

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com 10. Role and Responsibilities of Audited Person 11. Role and Responsibilities of Guide 12. Audit Communication - Effective Communication with Auditee 13. Evaluation of the system by Auditor 14. Essential Characteristics of Auditor 15. Bad habits to avoid 16. Interviewing – A Critical Audit Step 17. Interviewing Technique 18. Questioning Technique for Interviews 19. Open Questions – Auditor’s Friends 20. Need for Auditor’s Confidentiality

 Session - 8 : In this session, participants will learn about Performing and Audit. It covers total 20 slides on below topics: 1. Session - 8 : Performing an Audit 2. Performing audit activities 3. Overview of social accountability audit 4. Audit Techniques 5. Ways of Performing Audits 6. How do auditors find evidence?

7. What should be reviewed as part of document review?

8. Observations 9. Auditors’ Proverb: “Seeing is believing” Visit the field! See the 'real world'!

10. Three Approaches for Auditing 11. Auditing Using Process Approach 12. Auditing Using Process Approach 13. Why Prepare a “Checklist” Before an Audit?

14. Checklist Format 15. Audit Checklists: Should and Should Not 16. Follow Audit Trails 17. Auditing Top Management 18. Always Take Notes

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com 19. Time Management 20. Can auditors provide solutions as well..?....

ďƒ˜ Session - 9 : In this session, participants will learn about Non Conformity and Corrective Action. It covers total 15 slides on below topics: 1. Session - 9 : Nonconformity and Corrective Action 2. Nonconformity Reporting 3. Objective Evidence 4. Non-conformity Report (NCR) 5. Wording of NCR 6. Categorizing Non-Compliances 7. Observations (Notes of Auditors) 8. Agreement between Auditor and Auditee on NCR 9. Care to be taken while creating an NCR 10. Sample Non-Conformity Report (NCR) 11. Closing Meeting 12. Conducting the Closing Meeting 13. Communicating Audit Findings in Closing Meeting 14. Corrective Action 15. Audit Follow-up Activity

Part – 2 Hand-outs: For each lecture, hand-out is given in PDF format. The participant can download or print any documents to read it later to get detailed knowledge of all the 9 topics.

Sr. No

Name of Literature

Total Pages

1 2 3 4 5

SA 8000 and ISO 26000 overview SA 8000:2014 Requirements ISO 26000 Requirements Risk Management Documented Information

12 8 27 12 11

6

SA 8000 Audit Process

26

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com 7 8

9

Audit Terms and Definitions and Roles and Responsibilities 8A. Performing Audit – Social Accountability Management System 8B. SA 8000 Audit Checklist 8C. Social Manual 8.1 CAPA report 8.2 Ethical trading policy 8.3 Forced Labour Policy 8.4 Investigation report 8.5 Risk analysis sheet 8.6 SA 8000_Audit checklist Non Conformity and Corrective Action

12 13 7 22 1 1 1 1 1 1 9

Part – 3 Exams: Each session contains session exam, Participants have to pass the exam after completion of each session. After passing all session exams there is one final exam, participant must have to pass exam with minimum 60% marks. User can reappear and clears each exam to complete the course and get download/print their SA8000 and ISO 26000 Certified Auditor Training Certificate.

Part – 4 Audit Checklists: The Audit checklists with more than Quality management system audit questions as below: 1. SA8000 and ISO 26000 requirement wise questions 2. Department wise audit questions

Part – 5 Training Certificate: After passing the exam the colorful training certificate is generated and user can download it or print it. Any one globally can cross verify the training certificate through our LMS platform.

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com Chapter - 2: COURSE OBJECTIVES Upon Completion of this course, participants will be able to:  Familiarize yourself with SA8000 and ISO 26000 Requirements in detail.  Know about the resource requirements and process requirements.  Understand the documentation required by SA8000 and ISO 26000.  Understand documentation and list of procedures to be maintained, and to check them as internal auditor.  Get the knowledge of internal auditing and use of audit checklist.  Know about the types of auditing and questioning techniques.  Familiarize yourself with principles & implementation of SA8000 and ISO 26000 Certified Auditor Training in detail.  Get the ready-to-use audit checklist with clause-wise questions to perform an effective audit.

Chapter - 3: WHO SHOULD ATTEND THIS COURSE? This course is developed and brought to you by Punyam Academy; Punyam Academy is registered and certified under a scheme of Personnel Certification as per ISO 17024, which offers various e-learning as well as classroom training courses for working professionals, college students, and other individuals for enhancing their career to new heights. Our elearning courses help them to succeed in today's competitive environment, to renew licenses, and to update, strengthen and add quality to their existing knowledge and skills. Any individual who wish to learn SA8000 and ISO 26000 Certified Auditor Training and its techniques should attend this course. Those who need to refresh themselves on the basics of SA8000 and ISO 26000 Certified Auditor Training.

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com Chapter - 4: USER MANUAL Compatibility and Requirements for smoothly running our course 1. Bandwidth: Internet bandwidth must me 1 MBPS or higher.

2. Operating System: Microsoft Windows XP and higher versions, iOS, Android.

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8. Pop-up Enable: In your browser setting, check Pop-up blocker off, or enable Pop-up window.

9. Speaker: You must have speakers or a headphone attached to your computer, so that you can listen to the course lecture while learning.

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PAS155: Social Accountability Lead Auditor Training based on SA8000 and ISO 26000 E-learning Course Duration: 20 Hours

Website: www.Punyamacademy.com Chapter - 5: ABOUT COMPANY Punyam Academy is registered and certified under a scheme of Personnel Certification as per ISO/IEC 17024, which offers various ISO Training Courses and conducts webinars for online certification as well as classroom training. We are Exemplar Global recognized training provider and leading name in E-learning, training and certification on ISO standards and all other types of management system standards. Punyam Academy specializes in a complete range of courses on awareness, auditor and lead auditor courses on ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 27001, ISO 22301, ISO/IEC 17025, ISO/IEC 17020, ISO 55001, ISO 31000, ISO 27001, ISO 50001, ISO 13485, ISO 20000, ISO/IEC 17024, ISO 17034, RC 14001, ISO 22301, Certified Calibration Engineer and other management system training courses. We provide Elearning Exemplar Global certified courses on various topics through effective, enjoyable and time-saving online training sessions and webinars. We have conducted more than 300 public training programs as well as online corporate training sessions in more than 45 countries. Our auditor and lead auditor courses are certified by exemplar global and providing.

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