Safety first, warn experts as employees welcome AI

Workers are unconcerned about Artificial Intelligence replacing their roles, although almost two-thirds happily trust the accuracy of the technology to aid in tasks.

New data from HR consultancy HR Solutions, which has an office in Milton Keynes, found that of those polled in a recent survey, 49 per cent of businesses were using AI such as Chat GPT.

AI - using computer science for problem solving - is being cited as the ‘fourth Industrial Revolution’ and is a monumental change in technology. HR Solutions has already suggested that if businesses are to remain competitive and have the advantage in a modern marketplace, they must embrace the modern method and ensure it is used ethically and reasonably.

AI has the potential to revolutionise how companies work, the consultancy adds. However it warns of the risks associated with it and urges companies to set out clear parameters for staff.

“There is no doubt that if you use AI correctly, it has the potential to streamline processes and improve performance and productivity,” said HR Solutions chief executive Greg Guilford (inset)

“However, as with anything groundbreaking, it is wise to be wary about how it is used.”

Most of those using AI were using it to write business documents or brainstorm ideas, with a third using it to analyse information, the HR Solutions study found.

Ninety per cent of respondents said their own role could be improved with AI and although even more (92pc) were unconcerned about AI replacing their roles, almost threequarters (73pc) were concerned about how AI might change roles in the future.

HR Solutions held a webinar earlier this year on using AI in the workplace and has published a policy and impact assessment to help business establish guidelines ensuring firms have the right measures in place to get the most out of AI technology and to remove or limit the risks.

Mr Guilford said: “Our AI policy can be implemented by businesses in order to ensure that the technology is used solely to enhance working practices and also identify and prepare for any potential challenges it may bring.”

Almost two-thirds of those surveyed said that they would trust the accuracy of AI to help with tasks. 21pc believe it would be ethical to