Legitimate Interest Assessment Form
Assessment details Title of processing being assessed:
Feedback Survey Requests
Description of processing:
We send customers an email once a year asking them to follow a link to a survey to provide feedback information about their experience with our products and our organization. This information is used by our product development team to identify improvements to and issues with our existing products. It may also help to suggest new ideas for future products and services.
Assessor name:
John Smith
Assessment date:
11 June, 20XX
Purpose test Objectives QUESTION
RESPONSE
1. What are the objectives of the processing?
Obtain feedback about our products which is useful in their future development. Also identify any dissatisfaction amongst customers which may be addressed both with individual customers and future ones.
2. How will you know if it has achieved its purpose?
We receive an acceptable quantity of useful feedback.
3. How likely are the objectives to be met by the processing?
Very likely. We feel there will be a good response to our request.
PIMS-FORM-A72-5 Version 1
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06/09/2021