FEBRUARY 2021
IN THIS ISSUE
THE BACK OF A NAPKIN…
Clinician’s Corner by Caitlyn Ayotte Running Ground Reaction Forces & Step Rate Manipulation
Those of you who have spent time with me know I often turn to a quick sketch to help me illustrate a point or explain a concept. I also find the technique, presented by others, extremely valuable in helping me learn or better understand complex ideas or systems - just ask David Lawrence our Information Systems Coordinator.
Techy Tips by Dave Lawrence Protecting Your Passwords Congratulations to our Mentorship Coordinator, Kristina Lipeika! HR Buzz
The majority of our current Partners, and many graduates of PTSMC’s Leadership Management & Development Program, have witnessed a re-creation of PTSMC’s business model hand drawn on a sheet of paper or the ever present “flippy” (flip chart). My affinity for jotting things down on paper, complete with boxes, lists, arrows, random thoughts and tons of unanswered questions, goes back a long time. The picture with this column is of the “original” poster board capturing the concepts of PTSMC’s partner model. The folded, stained, and twenty-two-year-old “napkin” was re-discovered in a box in the Admin basement. Mike Durand and a few Admin team members resurrected it then presented it to me framed and matted with our logos displayed across the bottom. You may not be able to read my writing, however the presentation is very special! I am told the original goal was to present the framed work to me, and all of us, at the 20th Anniversary Organizational Inservice. Unfortunately, like much of 2020, that didn’t happen as planned. I’ve enjoyed reading through my old notes a few times as I contemplate a place to hang this. I find it amazing that many of the original tenants of the model remain firmly in place today. There are certainly questions that got answered and some that still remain.
PTSMC GLastonbury is OPENING FOR TELEHEALTH! Congratulations to Brian Greer, Partner & Director of PTSMC’s upcoming Glastonbury clinic! Glastonbury will be open for telehealth appointments starting in early February. Brian obtained a Diploma Certification in the McKenzie Method of Mechanical Diagnosis and Therapy (MD). He’s only one of of four McKenzie Diplomats in Connecticut!
Wellness Program Lifebeat - Don’t Let the Rona Stop the Romance Wellness Incentives - Physicals #GetMoving March On Challenge COVID-19 Vaccination Timeline Information Some formulas and assumptions have changed to reflect learning along the journey from concept to an operational business.
StriveHub Fab 5
There have been minor adjustments, however, the overriding message has not and will not change: Find the right people, create opportunities for them to grow, support them through every challenge and this just might work!
“You are made to feel like family from the moment you walk in the door. Everyone is so friendly, respectful and helpful. I couldn't think of a better place to go for physical therapy!” - Watertown
If you’re ever in the West Hartford area, stop in the Admin office and check out this special piece out in person. Thanks for being part PTSMC’s history and success!
Alan
Patient Trends New Patients per Month
Visits per Month
Blue = Actual | Orange = Budgeted
“The knowledge and expertise of the therapists as well as their genuine concern for my well being is instrumental in my progress. The front desk staff makes this all possible by assisting with scheduling appointments with relative ease. Overall, this is a most pleasant, beneficial experience. Anyone with an affliction with mobility should enlist the services of this clinic, an outstanding operation all around.” - West Hartford “Andrew (Perazella) is an extremely dedicated and knowledgeable therapist, and is very thorough in his explanations. He makes sure the client understands how to do the exercises correctly before they leave the office.” - New Haven “This is the most awesome PT office ever! And I can say that because I've been to many different ones. This is the most individualized care, and the most comfortable atmosphere. I can't say enough good things about this office!” - Newington “Erik (Schmitt) is the best PT who has changed my life! I no longer get headaches every single day like I used to. He is so knowledgeable about dry needling, and I wouldn't see anyone else ever!” - Westbrook