Page 1

25 & 26

2018 SHOW PREVIEW

SHOW TIMES TUES & WEDS 10AM - 5PM

SEPTEMBER

RESTAURANT & BAR DISCOVER THE TECH THAT’S TRANSFORMING OUR WINING & DINING EXPERIENCES

IN PARTNERSHIP WITH

170

SPEAKERS

7 SHOWS, 1 UNMISSABLE EVENT

LIVE DEMOS

INCREDIBLE KEYNOTES

PRODUCT LAUNCHES

300

EXCLUSIVE SHOW OFFERS

EXHIBITORS

SILVER SPONSOR

VIP SPONSOR


RESTAURANT & BAR

WELCOME Welcome to the show! Join us as the shutters go up at 10am on the 25th & 26th September, for the ultimate event showcasing the future of the restaurant and bar sectors!

Owing to the current age of smartphones, voice recognition and augmented reality, 2018 has seen some exceptional advancements in both luxury and functional hospitality tech. The spectrum of innovations is astronomical. But never fear - all will be showcased together at this year’s incredible rebranded and reimagined Restaurant & Bar Tech Live! Having spent the previous two years perfecting a combination of futurism, aesthetics and functionality, this show provides a highly targeted hub from which the latest innovations can be discovered, all in time for the busy weekend service. This is the ultimate marketplace for the restaurants and bars of the future.

Co-located alongside six other leading hospitality events, your ticket to Restaurant & Bar Tech Live also provides you with unprecedented access to the Restaurant & Bar Design Show, Restaurant & Takeaway Innovation Expo, Street Food Live, Coffee Shop Innovation

RUNNING ALONGSIDE

2

Expo, Hotel & Spa Tech Live and Hotel Facilities Management Expo!

The result? An assembly of over 1,000 groundbreaking exhibitors, 500 insightful seminars, 200 live panel debates, and an invaluable opportunity to network with over 18,000 like-minded peers. We’re bigger, we’re spruced up, and we’re still the only place to find that product, service or piece of advice that will enable you to achieve the level of growth that you’ve been striving for. Welcome to Restaurant & Bar Tech Live, 2018!

Having spent the previous two years perfecting a combination of functionality, aesthetics and futurism, Restaurant & Bar Tech Live provides a highly targeted, highly informative hub from which the latest innovations can be discovered, considered and bought, all in time for the busy weekend service!


ESSENTIAL INFO From stand locations to opening times, this is your essential guide to all of the ins and outs of this year’s Restaurant & Bar Tech Live!

@RESTTECHLIVE

#Hungry4growth

SEMINAR SCHEDULE We understand that your time is valuable, so plan your day with our clear and comprehensive seminar schedule.

INNOVATION AWARDS Witness the innovations making waves at the forefront of the restaurant & bar sectors, with our live innovation awards.

SPEAKERS We’ve worked tirelessly to bring together the greatest and most influential speakers in the industry.

PANELS The leading minds in restaurant and bar technology will be on hand to debate the topics at the very heart of the sector.

SUPPLIERS Take your pick of over 300 incredible exhibitors, showcasing everything you need to maximise the wining and dining experiences of your customers.

RESTAURANT & BAR

HOTEL & SPA

3


Speakers

Keynote

If you’re as #Hungry4growth as our experienced and influential speakers, then you can’t afford to miss this year’s unparallelled line-up. Along with our new-look, we’ve added a number of great names to our already extensive roster! Their purpose? To shed light on the technologies that have taken the likes of Prezzo, Be At One, Pizza Express and The Alchemist to the very top of the restaurant and bar sectors! Whether you need advice on sustainable growth, making investors believe in your vision or perhaps creating a contextual customer experience, we’ve got the seminar for you. This is a fantastic opportunity to gain a whole host of invaluable free advice, so grab yourself a seat nice and early to avoid disappointment, and enjoy!

RACHEL CHATTERTON

INNOVATION EXTRAORDINAIRE AT STARBUCKS Leading in Coffee Innovation With the number of coffee lovers across Europe growing at pace, Starbucks recognises why it’s so important to lead in food and drink innovation, and continue to surprise its customers whilst keeping coffee at the heart of everything they do. Rachel will talk about Starbucks’ R&D journey in this EMEA region including their recent opening in Italy.

TUES 14:00 KEYNOTE THEATRE 4

TOM SYCAMORE

OPERATIONS DIRECTOR AT PIZZA EXPRESS 53 Years Young, What Does the Future Hold for Pizza Express? With 53 years of heritage under their belts, PizzaExpress have recently been awarded Superbrand Status and have become one of the nation’s most loved restaurant brands. But how do they plan to stay relevant and continue to evolve in the current market? Tom will discuss PizzaExpress’ plans for the future, their relationship with technology and how they will begin to drive an agenda built around innovation.

TUES 13:15 KEYNOTE THEATRE 3

CHRIS FUNG

EX-CEO & FOODTECH GURU OF CRUSSH The Future is FoodTech Christopher Fung, ex-CEO of Crussh Fit Food & Juice Bars, is now a NED/board advisor/investor in a number of disruptive high-growth potential food/food tech and ed/ed tech businesses. Having led Crussh for over 13 years, Chris is giving back by sharing his experience with the next generation of entrepreneurs and is involved in a number of businesses from music tech for restaurants, healthy pot noodles and smart vending machines, to customer engagement tech for hospitality and retail among other things!

TUES 12:30 KEYNOTE THEATRE 3

LAWRENCE SANTANGELI

PRODUCT OWNER AT KFC

Loyalty + Delivery Platforms through Agile Methodologies Creating and setting up of digital platforms for Delivery and Loyalty Programs can be a daunting task and trying to plan for every needed eventually is not only stressful but also impractical. Using Scrum a framework of Agile I will talk through the benefits of minimum viable products and gaining customer insight and using data to decide on features to add or remove.

WED 12:30 KEYNOTE THEATRE 3

4


CHRIS FLETCHER

RETAIL OPERATIONS DIRECTOR AT PIEMINISTER

Growing Pains The industry is changing, there is real opportunity for the smaller start-ups to find their place on the high street amongst a backdrop of uncertainty and rising costs. Both technology & agility are key to growing in this challenging market place and I will hopefully be able to share some success from my experience moving from Carluccios to Pieminister over the last 12 months.

WED 11:45 KEYNOTE THEATRE 3

RYAN JACOVIDES

THIERRY CLARKE

Data Driven but People Focused

Making Investors Believe in Your Vision

People are the biggest differentiator in the industry. With this in mind, Ryan will be sharing how an increasingly data driven world can help the industry, without losing the personal touch.

How do you get investors to believe in your business? It’s all very well having a plethora of facts and figures, but without a clear narrative investors won’t be interested. If you want funding you need to tell a compelling story of where your company came from and where it’s going. Thierry has raised billions of dollars for businesses throughout his career so let him help you secure that investment.

FORMER MD AT JAMIE OLIVER RESTAURANT GROUP

TUES 11:00 KEYNOTE THEATRE 3

FOUNDER & CEO OF INVESTORCONNECTED

TUES 14:00 KEYNOTE THEATRE 3

STEVE PHILLIPS

OPERATIONS DIRECTOR AT BUSABA Starting from Scratch vs the Turnaround Using Levi Roots Caribbean Smokehouse at his example, Steve will discuss the differences of working for a brand and starting one with an entrepreneurial owner, the process of conception through to opening and beyond. He will then talk about a much loved, Alan Yau conceived business - Busaba - that had tried to expand outside London and has been forced to retreat and regroup, the full management change and the re-direction it had to face in tough times.

TUES 11:00 KEYNOTE THEATRE4

SOPHIE EVANS

DAVID BROOM

Sustaining Growth of a National Brand in a Competitive Market

Implementing Future Payment Technology Balancing Digital vs Traditional

This seminar will take you through how Be At One have tried to keep their own USP in a saturated market, through ensuring the customer is always at the heart of the strategy. Touching on points such as staff training, the Be At One app, their cocktail development programme and how they are looking to use their guests data to give them a tailored, personalised experience in the future.

David Broom is the IT Director at Prezzo having worked in the hospitality industry his whole career with previous with roles at David Lloyd Leisure, ASK, Zizzi and Pizza Express.

HEAD OF MARKETING AT BE AT ONE COCKTAILS

TUES 11:45 KEYNOTE THEATRE 3

IT DIRECTOR AT PREZZO

He will walk you through the journey he and his team have been on to re-assess and implement new ordering and payment systems. Discussing the challenge of balancing digital vs traditional technology and ensuring that customer experience is at the centre of every innovation.

WED 11:00 KEYNOTE THEATRE 3

5


HIGLIGHTS and features AUGMENTED REALITY Appeal to that all important generation of tech-hungry millennials, with the very latest in augmented reality innovation!

SHOW OFFERS & WORLD EXCLUSIVES Take full advantage of exclusive discounts and deals, as our exhibitors showcase the future of restaurant and bar technology at rates you’ll never see again!

CUSTOMER EXPERIENCE We have the tools for you to provide the ultimate experience for your patrons, as their expectations continue to rise towards maximum ease and efficiency.

NETWORKING AREA

SPEAKERS

Join a network of over 18,000 proactive industry professionals; heed their advice and learn from their mistakes, as you carve out the future of your business, one connection at a time.

We pride ourselves on bringing together the greatest and most influential speakers in the industry. Whatever your desired topic or piece of advice, you’re sure to find it at the show!

PRODUCT LAUNCHES

6

Be among the first in the world to witness the unveiling of the technologies that are set to re-write the future of restaurants and bars


ARTIFICIAL INTELLIGENCE

CUSTOMER LOYALTY

Grow your business the smart way, with the abundance of artificial intelligence that’s taking the restaurant and bar sectors by storm.

Whether it’s your own app or a loyalty card system, discover the hundreds of ways you can keep your customers coming back, time and time again.

DIGITAL DINING Go beyond EPOS systems and online menus, as our exhibitors provide an invaluable insight into the true potential of a modern digital dining experience!

PANEL SESSIONS Listen in as the leading minds in hospitality tech debate the topics at the very heart of the sector, and be sure to have your say, with our programme of interactive panel debates.

INNOVATION AWARDS Take your industry knowledge beyond the present and into the future, as we recognise the innovators who are paving the way towards the technological world of tomorrow.

LIVE DEMOS Try before you buy! Live and direct on the show floor, interact with the innovations that promise to help you achieve the level of growth you’ve been striving for.

7


Features Of course Restaurant & Bar Tech Live has got you covered with the latest technologies to turn your bar and restaurant into the venue of the future, but we also happen to be running alongside two additional industry leading restaurant focused events, that will really help your business flourish…

#Hungry4growth @RestTechLive @RestDesignShow @TakeawayExpo

The Restaurant & Takeaway Innovation Expo will help you expand your business horizons with the latest innovations that will turn your restaurant into a model of versatility. Discover brand new ways of making, serving and delivering your food to your hungry customers, with the show’s dedicated zones.

DELIVERY

ZONE The incredible expansion of delivery within the food industry has created a considerable amount of opportunities for restaurants and takeaways to satisfy their clientele both in house, and at home. Find out how to ride the green wave of electric bikes and scooters, wrap your food in beautiful recycled packaging, keep every delivery warm and discover plenty more solutions, that will guarantee a seamless experience for you and your customers. This year’s Delivery Zone will offer you the ultimate selection of services and innovations, to make sure your dishes can be fully appreciated anywhere, any time.

8


DESIGN

ZONE Design is more than just the way your restaurant looks. It is the physical embodiment of your brand and what it represents. Your design will be the first interaction that your customer has with your business, and we know how important that impression is! The Design Zone will provide you with a flurry of inspirational ideas that will enable you to express your brand identity to the world, just the way you want it. Whatever your style, you are guaranteed to find displays of genius amidst the most revolutionary designs the world has to offer. Visit the Design Zone to set yourself apart from your competitors, and let your brand speak for itself.

LIGHTING

ZONE Lighting is vital to every restaurant and bar; through it you can emphasise colour, expand space, highlight features and adorn a room with character. The Lighting Zone aims to provide you with the most advanced lighting solutions that will give your establishment the spark it deserves. Gaze at the huge array of different lighting options and find the next innovation that will animate every corner of your establishment, making it a sight to behold.

RESTAURANT & BAR

The Restaurant & Bar Design Show gives you the ideas to transform your establishment and give it the style and ambiance that fits your brand. Combine technology with aesthetics and functionality, by also visiting the several zones that this show has to offer!

9


innovation awards Sponsored by

In an industry saturated by a constant influx of new products, our innovation awards seek to celebrate the groundbreaking developments which are making waves at the very forefront of the restaurant and bar sectors. With three awards up for grabs at this year’s

DESIGN OF THE YEAR AWARD

DIGITAL DINING AWARD

BEST RESTAURANT MANAGEMENT TOOL

10

event, nominees are those whose products or services are enabling restaurants and bars to not only attract, but also to serve more customers than ever before. This is an invaluable opportunity for our visitors to take their industry knowledge beyond the present and into the future,

and gain that crucial upper hand in an increasingly competitive market! Plus, with each finalist showcasing their product or service to a panel of industry giants in front of a live audience, the awards make for an entertaining and educational break from the hustle and bustle of the show floor. This year’s award categories and nominees are:

This year’s Restaurant & Bar Tech Live will run directly alongside The Restaurant & Bar Design Show, and so the awards stage will also feature our Design of The Year Award. Recognising the design innovations which are solving everything from acoustic issues to problematic lighting, this is THE place to optimise the ambiance of your establishment.

PROJECT: AWNINGS LIMITED

Stand 3400

WOODEN-Germany GmbH

Stand 3316

Ecibel Limited

Stand 3320

Tubb Ltd

Stand 3422

Suttoni Ltd

Stand 3524

Levello

Stand 3342

Guineapig

Stand 3536

The Digital Dining Award promises to provide the ultimate showcase of customer experience and customer retention solutions. Whether it’s a direct consumer satisfaction platform or electronic paper software that you’re looking for to transform your customer experience, you’ll be sure to find it among our award finalists.

Active Feedback

Stand 4470

Trak Kit

Stand 2616

NEZ Food

Stand 2872

Nexus Computers

Stand 2812

Ordamo

Stand 2300

Sharp Business Systems

Stand 2492

The Best Restaurant Management Tool Award celebrates the innovations which are currently playing the biggest role in streamlining the future of restaurant management. From instantaneous alcoholic beverage measurement systems, to order and performance management tools, this is the ultimate destination for efficiency.

Kitchen Cut Limited

Stand 2614

Obsequio Software

Stand 2924

Sentle Limited

Stand 2710

Orderly Inventory

Stand 2450

Bringg Copa Perfecta

Stand 2350


The Tevalis Ecosystem

@tevalis.epos

@tevalis_epos

Tevalis-Limited

@tevalisepos

Tevalis Epos


panel DEBATES

What could be better than tapping into a leading mind from the world of restaurant and bar tech? Tapping into a panel of them all at once, and even being able to have your own say! Our interactive panel debates present an incredible opportunity to witness key industry decision makers, debating the trends and innovations which are paving the way for the technological future of the restaurant sector. From digital dining to brand loyalty, and everything in between, our panel hosts are on hand to keep you in the know and answer all of the questions that are vital to your business. This is an opportunity not to be missed!

TUESDAY . THEATRE 10

11.00 - 11.30

12.00 - 12.30

TAKING ON THE DIGITAL DINING REVOLUTION

THE POWER OF COMMUNICATION TECHNOLOGY

Consumers want more and more from their dining experiences they want service to be seamless and payment to be even quicker.

Communication technology is a major part of any successful marketing strategy - but which are the best weapons in your arsenal? Our experts discuss how to unleash the power of communication technology to guarantee ROI.

Find out how to create the dining experience of the future with help from the digital specialists.

14.00 - 14.30 SERVING UP THE BAR OF THE FUTURE The bar has been raised on how drinks are being served; mixologists are combining exciting new flavours with technology to create unforgettable experiences. Our panellists discuss how to modernise any drinking space and give their tips on ensuring your bar is just the tonic your customers are looking for.

15.00 - 15.30 GAME CHANGING INNOVATIONS FOR 2019 What does 2019 hold for the hospitality industry? Industry leaders predict the trends that will fizzle out - as well as the technological innovations which will turn the industry upside down.

WEDNESDAY . THEATRE 10

11.00 - 11.30

12.00 - 12.30

14.00 - 14.30

15.00 - 15.30

GAME CHANGING INNOVATIONS FOR 2019

THE KEY INGREDIENTS OF TRUE BRAND LOYALTY

ACCELERATING GROWTH WITH DIGITAL PAYMENTS

GDPR: THE RULES BEHIND THE REGULATION

What does 2019 hold for the hospitality industry? Industry leaders predict the trends that will fizzle out - as well as the technological innovations which will turn the industry upside down.

What really drives customer loyalty? Customer loyalty is at the heart of any successful brand strategy and with an array of emerging technologies continuously entering the market, the customer loyalty landscape is constantly evolving. Sit in on this session to stay on top of all the latest industry developments, designed to get your customers coming back for more.

What are the benefits of introducing digital payments in your business, and how can they accelerate the growth of your business? Hear from the experts on why this is an area you can’t afford to neglect.

With GDPR in full swing, and businesses only just discovering the true impact of its legislation and requirements, this panel session will explore exactly what your business needs to do to be compliant.

THEATRE 11, TUESDAY

11.00 - 11.30 INVESTING IN INNOVATION: WHAT’S ON THE MENU?

12

12.00 - 12.30 THE KEY INGREDIENTS OF TRUE BRAND LOYALTY 14.00 - 14.30 TAKING ON THE DIGITAL DINING REVOLUTION 15.00 - 15.30 ETHICAL EATS: HOW SUSTAINABLE IS YOUR BUSINESS?

THEATRE 11, WEDNESDAY

ALSO DON’T MISS.... 11.00 - 11.30 INVESTING IN INNOVATION: WHAT’S ON THE MENU? 12.00 - 12.30 CONNECTED COOKING: HI-TECH TOOLS FOR YOUR KITCHEN 14.00 - 14.30 DELIVERING THE FUTURE TO YOUR DOORSTEP 15.00 - 15.30 NEW-AGE STRATEGIES DRIVING CUSTOMER ENGAGEMENT


Ryan Jacovides, Jamie Oliver Restaurant Group Data Driven but People Focused

11.00 - 11.30

Sophie Evans, Be At One Sustaining the Growth of a National Brand in a Competitive Market.

11.45 - 12.15

12.30 - 13.00

Christopher Fung, Crussh – Fit Food & Juice Bars The Future is FoodTech

13.15 - 13.45

Tom Sycamore, PizzaExpress UK & Ireland 53 Years Young, What Does the Future Hold for PizzaExpress?

14.00 - 14.30

Thierry Clarke, InvestorConnected Making Investors Believe in Your Vision

14.45 - 15.15

Mark James, FOGCheck Fatbergs; What’s Causing Them and Are Restaurants Responsible?

15.30 - 16.00

John Potter, TheOneQuestion.com How to Make Your Restaurant Thrive When Others Can’t Survive

16.15 - 16.45

Mat Wood & special guests, Access Hospitality Using technology to grow in uncertain times

KEYNOTE THEATRE 3 | WEDNESDAY

SPONSORED BY

David Broom, Prezzo Implementing Future Payment Technology Balancing Digital Vs Traditional

Chris Fletcher, Pieminister Growing Pains

Lawrence Santangeli, KFC UK & Ireland Loyalty + Delivery Platforms through Agile Methodologies

Allison Page, SevenRooms Unlocking Exceptional Data-Driven Guest Experiences

Steve Williams, Southern Water FOG; Dealing With The Costs & Impacts, A Water Company Approach

Jonathan King, wiGroup Mobile Loyalty & Reward Apps Drive Hospitality Success

Marenco Kemp, Uber Eats 30 Minutes with Uber Eats

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restauranttechlive.co.uk for the latest information.

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

KEYNOTE THEATRE 3 TUESDAY

SPONSORED BY

KEYNOTE THEATRE 3 WEDNESDAY

KEYNOTE THEATRE 3 | TUESDAY

13


THEATRE 19 TUESDAY

THEATRE 19 | TUESDAY Bohadana Shahar, Cookoo Studio Shifting Your Brand Creation Project from Outcome to Income

Wesley Manson, Checkit Food Safety and Operational Challenges in the Digital Era

Mark Atkins & special guests, Oracle Food and Beverage Top Tips on How to Grow Your Restaurant Business

Baird Kleinsmith, Paymentsense Unlocking the Power of Integrated Payments for SMEs

Chris Jolliffe, Tevalis Tevalis Ecosystem: The Future of Connected Technology

Marston Telecomms TBA

Ian Jones, 3S POS Embracing the Omni-channel Customer Experience Revolution

THEATRE 19 WEDNESDAY

Sam Mirson, Quinyx The Workforce Revolution

14

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

THEATRE 19 | WEDNESDAY Liran Mayost, Como Be Data-Driven: Make Sense Out of Your Customers’ Purchases

11.00 - 11.30

Chris Jolliffe, Tevalis Tevalis Ecosystem: The Future of Connected Technology.

11.45 - 12.15

Eloise Sheppard & Ashley Sheppard, Call Systems Technology Top Technology Trends as Hospitality Goes Digital

John Coldicutt, Planday Creating a Competitive Hiring Advantage in Uncertain Times

Ian O’Donnell, Real Point Media Feeding the Social Media Monster

Chris Richardson, Obsequio Software Ltd GDPR / PECR (ePR) and the Hospitality Industry

Scott Muncaster, Adactus Loyalty & Customer Engagement

Ben Chesser, Coniq How Big Data Will Transform the Restaurant Sector

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45


EXHIBITOR A-Z

3C Payment

3030

Optomany Limited

2822

3S POS

2320

Oracle Food & Beverage

2840

A Jolly Consulting

2784

Ordamo

2300

ActiveFeedback

2570

Orderly Inventory

2450

Adactus Limited

2664

Paymentsense

2310

Addwell EPOS Solutions Ltd

2362

Photo Activations

3031

AlShan Group

2864

Planday

2748

Assa Abloy Hospitality

4410

Polaris Elements

2754

Assunto em Curso, Lda

TBC

Powermat

2932

AzteQ Solutions Ltd

2794

Publicans Compliance

2714

BIXOLON

2460

PXtech

2720

Bookatable by Michelin

2520

Pyramid Computer GmbH

2734

c-burn

2752

QSR Automations

2860

Call Systems Technology

2640

Quinyx Ltd

2500

CHARGit Smart Wireless Charging

2472

Rao Information Technology

2684

Clear Brew Ltd

2432

Ready

2462

Como

2510

Real Point

2692

Comtrex Systems

2550

ResDiary

2824

Coniq

2870

RMS (Metro Software Solutions)

2930

Cookoo Studio

2551

S4Labour (Catton Hospitality)

2330

Copa Perfecta

2350

Safe Chef

2484

DDS Solutions

3012

SAVR App

2960

Different Gravy Digital

2912

SevenRooms

2782

Electromech ECS Ltd

2626

Sharp Business Systems (UK) Plc

2492

elucidate Group

2336

Smart Points Ltd T/A loylap

2964

EngageInn

2710

SNY infosoft

2926

Feebi - Santana Studios

2314

Solutions 4 Delivery

2426

FOGCheck

2476 / 2464

Source Asset Finance Ltd

3022

freetail ltd

2552

Square

2966

Gilmore & Bryan

3084

Star Micronics EMEA

2760

GTEQ Solutions

2630

Synergy Grill

2356

Guest WiFi Hotspot

2810

SynergySuite

2750

Hello Tasty

2850

Table Monks

2301

HGEM

2644

TAKEOUT

2332

Inhouse Manager Ltd

2716

TechQuarters

2863

It's Lolly Ltd

2852

Testo Limited

2541

Ketchup Loyalty Marketing

2636

Tevalis

2410

Kitchen CUT

2614

The Access Group

2440

KK Balers Ltd

2542

The Dealer App

3020

Marston's Telecoms

2712

The ShopWorks

2334

NextMenu

2830

Trak-Kit LLC

2616

Nexus Computers

2812

Trakbar

2920

nez

2872

Utility Networks

2360

Obsequio Software

2924

WRS Systems

2624

Ocius professional Services Ltd

2486

XPO SCREENS B.V.

2861

Olvin

2921

15


Are your kitchens feeding a fatberg? www.fatbergs.co.uk

With sewers at crisis point, what is...

The Solution?

FOGCheck, 130 Aztec West, Almondsbury, Bristol, BS32 4UB

|

0333 577 1 577

|

www.fogcheck.com


Attract customers, increase dwell & upsell

Advertise

Touch

We are addicted to our smart phones, with 78% of people saying they can live without it and spending an average of 160 minutes a day on their phone, draining their battery. So why not offer them a free charge and increase your sales. The DMMC Digital Menu Mobile Charger is a Wi-Fi enabled portable, table top charger with two back to back 7” HD digital LCD touch screens and integrated iPhone and Android cables plus two USB ports for customers to charge their smartphone and tablets.

Order

The device runs on Android and bespoke Apadmi software with the potential to run custom applications (ordering food & drinks) and interactive promotional adverts. The Apadmi dashboard lets you visualize the Key Performance Indicators and other strategic data for your organization at a glance. The heavy-duty Samsung Battery 20,800mAH can fully charge up to 4 smartphones on one full charge and can be fully recharged in 4-5 hours. That is equivalent to a 9-12 hour working cycle – a full working day’s use. Complete with an anti-theft security system, spare cables and charger.

Drive foot fall, increase customer retention and upsell Advertise products with an order / buy now function

Track and manage orders in real time Upload and manage adverts via cloud Wi-Fi

Customers can use the table top ‘digital waiter’ to order food and drinks

Shows 600 ads per screen, 1200 per hour

Gain insight into sales, transactions, clicks and conversion rate

Complete with 4 spare cables Apple, Micro USB, Type C USB

View advert analytics – see which adverts are performing best

Anti-Theft security System ROI (Return on Investment) 1 month

Visit us at the Excel Restaurant & Bar Tech Show Stand 2812 Nexus Computers (Est 1988) peter@pos-security.net | www.menumobilecharger.co.uk | HQ 01706 882778 | Mob 07885 280369 Apadmi is a multi-award winning technology company | www.apadmi.com


The chalkboard just went digital… We know the chalkboard is a great way to reach and react to your customers, it has that personal friendly touch, so could we take it to another level? MySimpleSign has been introduced to compliment the chalkboard we all know, it’s easy to use, quick to update, and doesn’t always have to be a chalkboard!

Visit us on stand 2552

Find out more… Call 01525 288080 Email info@mysimplesign.com

mysimplesign.com


8% guests = 33% revenue Are you looking after them? CRM | Loyalty | Ordering | Marketing hello@adactus.co.uk | 01844 269090 | www.adactus.co.uk


Virtual Shelf

Order Automation

Self-Checkout

Smart Fitting Room

Outdoor

Cards & Cash

Tickets

In-Store Commerce

Meet Pyramid, the international kiosk market leader...

... for QSRs & hospitality at stand # 2734! The biggest challenge is to provide technology which improves the customer experience, which usually means self-service. Our high performance and attractive kiosks make this easier and encourage usage. We produce, for example, bespoke cash-enabled self-ordering kiosks and self-service kiosk with enhanced card management and cash recycler. Each kiosk solution is unique and will be built to your requirements, coordinating perfectly with your brand design, and with all necessary security certificates and approvals. Visit us and see the polytouch® range of interactive kiosk solutions for QSRs & hospitality as well as our real-time location system live at Restaurant & Bar Tech, stand # 2734 in London! Payment terminals

Check-in/Check-out kiosk

Order automation & table service

polytouch® 24 cash & polytouch® 32 warp with innovative cash box & cashless payment

polytouch® 24 cards & cash recycler - up to 1.000 smart cards

polytouch® 32 passport with 80 mm thermal printer, 2D scanner, payment device & automatic puck dispenser

To find out more: www.pyramid-comp

uter.com/resttech

Pyramid Computer GmbH · Boetzinger Strasse 60 · 79111 Freiburg · Germany · Phone +49 761 4514 792 · sales@pyramid.de · www.pyramid-computer.com


The Ultimate Marketing Tool For Restaurants Buuurp! Leverages the power of social media to reach thousands of new customers in your area

We can get you up and running online today - then you can look forward to: Visit Us At Stand No.

2011

• Unlimited social media marketing

• Recommendations to hundreds of people

• Your business advertised through your offers

• Push notifications to

existing and potential customers

• Loads of new customers! buuurp.com | Tel: +44 (0)7368-337932, +44 (0)7595-548271


Bitter taste? Connecting Restaurants

& Diners Bookatable by Michelin is Europe’s leading restaurant reservations website and Electronic Reservations Book provider. We power over 20,000 restaurants with award-winning technology, and provide industry-leading, personalised expertise. We’ll help with your bookings, restaurant floor and marketing, so you can focus on bringing your diners experiences they’ll love. for-restaurants.bookatable.co.uk A service of

Is your guest experience creating loyal clients or a bitter taste? Make it easy for your guests to interact with you and build loyalty. HGEM can help you capture comments from guests with easy to use surveys that complement your brand. Understanding what you do well and the reasons behind any negative feedback is essential to keeping your guests engaged and happy.

Food for thought at

www.hgem.com

Come and visit us at Stand 2520


Lets talk Chatbots... Automated Customer Service Feebi is a social media and website-based chatbot for automating customer service in the hospitality sector.

A

Reduce staff time and increase resources Customer service chatbots are invaluable tools for improving consumer experience by reducing engagement response time and increasing conversions. A member of staff who can handle multiple conversations simultaneously and be available 24 hours a day... cool huh?!

A

Aphrodite Brasserie Restaurant & Bar

Hi Sam, I’m Feebi. How may I be of help today? Could I book a table for 7pm tonight please?

A

Certainly, for how many people? Just for me and my girlfriend

For more information come and see us at stand 2314 www.getfeebi.com

A

No problem, you have a table booked for two at 7pm Thank you!

85%

56%

51%

of customer interactions will be managed without a human by 2020

of people prefer messaging than calling

of customers want businesses to be contactable 24/7


‘OUT OF SIGHT NO LONGER OUT OF MIND’ THE FOG PROBLEM Fat Oil & Grease (FOG) from Commercial Kitchens has created fatbergs. These are now causing blockages & flooding. The scale of the problem is now affecting Food Service businesses across cities, towns & villages throughout the UK. Despite suffering the costs of grease equipment and purchasing fat digesters, Food Service businesses continue to experience problems with FOG; such as blockages, flooding, odour and hygiene. Targeting Restaurants & Food Service businesses, costs recovery & Prosecution by Water Companies is on the increase!


THE FOG SOLUTION FOGCheck is a complete Fat Oil & Grease (FOG) Management Solution, Guaranteed to eliminate and prevent FOG build up, blockages and fatbergs. Designed to protect commercial kitchen operators from the unnecessary costs, risks of flooding and fines, FOGCheck provides online verification that your kitchens are up to date with a fully functional, effective, fit-for-purpose and maintained FOG treatment solution. Monitored real time for Verified Dosing, Grease Trap Inspections, Engineer Visits, Treatment Re-stocking, TSS & COD Sampling and Recorded WCO Collections, FOGCheck requires no staff time or intervention, for total peace of mind FOGCheck is monitored 24/7. FOGCheck will disassociate your kitchen operations from the causes of fatbergs; verifying that your Kitchen is not feeding the fatberg crisis in our sewers.

NATURAL TECHNOLOGY

NATIONWIDE SERVICE

Stopblox is the only biological FOG treatment that works. Unlike all other Products, Stopblox is the only FOG treatment that actually digests FOG.

Fully Monitored System for Verified & Assured Compliance. 100% Reliable.

Nationwide Service for Installations, Maintenance & with 24/7 Monitoring. No Staff time or intervention required. Guaranteed Service Levels.

SPECIALIST SUPPORT

ENGINEERED SYSTEMS

Specialist Advice & Support for all FOG Management measures. Compliance Audits & Staff Training. No Capex Options: ‘Product As A Service’

The Most Advanced and Only FOG Management System With Integrated Stopblox Dosing. Fully monitored for peace of mind, Online TSS & COD Sampling data.

THE SAFEST MOST POWERFUL BIO-TREATMENT FOR FOG.

Unlike any other Grease Management Solution FOGCheck is the only FOG Management Solution with Stopblox at its core; the safest, most powerful and #1 bio-treatment for FOG – All other bio-treatments simply do not work! Stopblox is the only treatment that actually digests FOG! Guaranteed to eliminate and prevent FOG build up, blockages and fatbergs.

VISIT US AT RESTAURANT & BAR TECH LIVE - STAND 2476 FOGCheck, 130 Aztec West, Almondsbury, Bristol, BS32 4UB

|

0333 577 1 577

|

www.fogcheck.com


Ssssshhhhhhhhhhhhh! I’ll let you into a secret Over 1300 bars, pubs, restaurants, food to-go, hotels and casual

Bringing together best-of-breed technology from Selima,

dining operators are using the Access Hospitality software to

Intelligent Business Systems, ProNett, Procure Wizard and

drive efficiencies in their reservations, ticketing, EPoS, HR,

DesignMyNight to form a hospitality business management

financial, purchase to pay and property maintenance

suite that saves you time and money and allows multi-site

processes.

operators to focus on what’s important – guest experiences.

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theaccessgroup.com/hospitality hospitality@theaccessgroup.com 0845 340 4542

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The Beer Line Cleaning Professionals

The Beer Line Cleaning Professionals Since 2006 Clear Brew provides a fully managed regular dedicated beer line cleaning service. Cleaning both keg and cask lines maintaining dispense quality on a regular repeat 3 weekly cycle. We are so confident in our cleaning method that we seek no contract, and we provide your initial clean and full cellar check FREE of charge! • Fully managed regular clean

• Improved dispense quality

• Cuts waste / Improves Yields

• Minimise risk / Saves Money

• Market leading chemicals

• Free Staff Training

• No upfront costs / No contracts

• Labour inclusive

• Detailed Regular Reports

• Unique Portable Machine

• Glasswasher Sales and Service

• Eco friendly

• ATP Testing

• Nationwide Sales and Service

• Suppliers of cellar to bar chemicals

Telephone: 01209 219889 or 0800 7810577 | Email: enquiries@clearbrew.co.uk or visit www.clearbrew.co.uk to see our range of videos and customer testimonials

Serving the hosptitality & retail trade with innovative, reliable & secure EPOS technology.

0845 006 6214 | sales@wrssystems.co.uk | www.wrssystems.co.uk


Melting away the boundaries between inside and outside Biossun has become the benchmark for the aluminium patio and terrace cover, joyfully reinventing the art of outdoor living since 2009

M

anufactured in France, Biossun have become synonymous with the bioclimatic pergola, the concentrated blend of superior design and technology that strikes the perfect balance between habitat, home comfort and climatic conditions. A Biossun pergola promotes a symbiosis with one’s environment. Its motorised, automated louvred roof will protect from the elements or let the sun flood in – you decide. Modern, elegant and versatile, these aluminium pergolas provide a place that you can create and adjust every day to suit your mood, with a plethora of accessories for added comfort. They allow a pleasant temperature to be set and maintained, humidity control, and the privileges of natural lighting. Biossun believe in ‘modularity without bounds’, and their pergolas are designed to fit in with all architectural styles and be in harmony with nature. Whatever the weather, equipping your outdoor space with a Biossun bioclimatic pergola means more quality time on your patio or terrace.

FEATURES: • • • • • • •

Louvred motorized roof ZIPSUN® retractable blinds Sliding glass Wide range of colours Rain and wind sensors Lighting options Remote control technology

Visit the Biossun on STAND 3250 and meet the team at Cedar Nursery, UK providers and installers of these innovative and versatile pergolas.

Cedar Nursery, Horsley Road, Cobham, Surrey, KT11 3JX, T: 01932 862473 www.landscaping.co.uk

Exhibited by Cedar Nursery, UK installer of Biossun Bioclimatic Pergolas

STAND

3250


ENVIRONMENTAL SOLUTIONS 01932 852423 I sales@kkbalers.com I sales@kkwater.com KK PROVIDE ENVIRONMENTALLY FRIENDLY SERVICES TO THE WATER AND WASTE INDUSTRIES

STAND 2542 STAND 2542


WE’RE BRINGING THE

ON-TRADE ONLINE Find us at:

STAND

2921

Olvin is an artificial intelligence platform that serves a unique blend of insights and analysis to the drinks trade. With Olvin you can: Supercharge Your Online

Marketing Campaigns

www.olvin.com

Get Unparalleled Insights

Into Local Consumers

info@olvin.com

Track the Performance of Tra

Venues in Your Area Ve

+44(0)20 75806414


REPORTING TRUST MONEY INFORMATION GROW

TARGETS WINNER

MESSAGING

TASKS

2

SALES

GO HUMAN RESOURCES

3

TEAM ONLINE

LOCATION

Want to know more about how we can help your teams engage more effectively? Visit us at Stand 2720


MP-B20 SERIES MOBILE PRINTER

PRINTING ON THE GO HAS NEVER BEEN THIS EASY!

Testo Solutions for Food Safety • 100% Paperless quality management systems • The award winning testo 270 Cooking Oil Tester • Data loggers and Wi-Fi temperature monitoring systems • Waterproof, high quality, immersion and infrared

Operates with Windows, Android and iOS!

thermometers • pH meters and a range of other equipment • Very small and lightweight • Withstand drops from up to 1,5 meters • USB style battery charger • 80 mm/s printing speed • Optional cradle

www.testo.co.uk

Seiko Instruments GmbH • phone: +49-6102-297-100 info@Seiko-Instruments.de • www.seiko-instruments.de


High quality Audio-Visual solutions for the modern business Alpha Digital Networks PLC manufactures, supplies, installs and supports an extensive range of high quality interactive touch screen and Audio Visual equipment to the corporate and retail sectors. Whether it's a board room, restaurant or retail outlet we have the AV solution to suit your needs and your budget.

50% OFF

Our products include: • 4K interactive touch screens • LED screens • Video walls • Interactive touch screen furniture

installations

• Freestanding digital signage • Digital signage fridges Visit our stand and website to see how we can help you and your business shine.

Visit us on stand 2104 03300 020120

adnplc.com


Contact Us 0800 148 8001 tellmemore@techquarters.com

TechQuarters are an award winning cloud computing consultancy that specialise in the

hospitality sector. We work with hospitality businesses on modernising and securing their infrastructure with Office 365, Microsoft Azure, cyber security and GDPR solutions. Once implemented, our dedicated IT helpdesk is here to support you ongoing and our 365 Cloud Academy can train your end users on how to make the most of Office 365, once migrated.

3 Step IT Solution for Hospitality Businesses 1. Implementation and hosting in the Microsoft Cloud. 2. Unlimited IT Support ongoing for a seamless and secure system. 3. Train up all users - from kiosk workers, front of house reservations, bar and restaurant staff to management - on your new system.


Do more business with delivery Uber Eats can help you reach new customers by delivering your delicious food at Uber speed.

Come see us at Stand #2400 or visit us online on ubereats.com/restaurant/signup

Specialists in Immersive 3D Virtual Experiences & WalkThroughs Who we are

Our Solutions • • • • • •

Interactive Virtual Tours Floor Plans and 3D Dollhouse Views Drone Aerial Filming Google Street View Listing External / Internal 360° Views VR Goggle Integration

We specialise in providing virtual tours, enabling our clients to showcase their Bars & Restaurants through their website and social media. VISIT US ON STAND 3084 to experience a fully immersive experience

Gilmore & Bryan

www.gilmoreandbryan.co.uk

+44 (0) 203 5604373

info@gilmoreandbryan.co.uk


AssA Abloy Hospitality

Smart. Secure. Mobile.

VingCard Essence

VingCard Allure

AssA Abloy Hospitality Mobile Access With AssA Abloy Hospitality Mobile Access, your guests can skip the front desk and use their smartphone or watch as a secure guestroom key. leveraging industry leading seos technology from AssA Abloy, this advanced solution maximizes operational efficiency, guest loyalty and convenience. In guestrooms around the globe, tens of thousands of users are already experiencing the benefits of this transformative technology from the first name in mobile access solutions.

learn more today www.assaabloyhospitality.com/mobile-access

Powered by


Digital menus for your guests. Ordamo offers a world-class digital menu based ordering system for hospitality operators looking to increase sales by providing an interactive menu experience for customers. Our four software modules - Customer, Waiter, Self-Service & Restaurant Management have all been meticulously designed to deliver a holistic customer experience, whilst driving restaurant proďŹ tability and objectives.

Increase average spend and drive incremental increases in revenue.

Get meaningful insights to improve you guests’ experience.

Improve guest loyalty and engagement.

Reduce guest turn times.

Visit us at Stand #2300!

sales@ordamo.com


VISIT CHARGit ON STAND 2472

Bespoke Wireless Charging In Public Spaces & Corporate Environments

CHARGit integrates Qi wireless charging into any environment. Using unique software, CHARGit creates an opportunity for you to interact in real-time with your clients for a personalised user experience. Drive footfall, increase revenue, enhance the client experience.

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Visit CHARGit on STAND 2472 to see how they can help you talk to your customers with Smart Wireless Charging www.chargit.co.uk

0333 700 8889

hello@chargit.co.uk

Restaurant & Bar Tech Live 2018 Show Preview  

The event for the technologies & innovations transforming the Restaurant & Bar sector

Restaurant & Bar Tech Live 2018 Show Preview  

The event for the technologies & innovations transforming the Restaurant & Bar sector