Legalex Show Guide 2016

EVENT GUIDE & PLANNER

11 & 12

MAY

ExCeL

WEDNESDAY 10AM - 6PM

LONDON

THURSDAY 10AM - 5PM

THE NATIONAL EUROPE’S BIGGEST BUSINESSLEGAL SHOWEXHIBITION & CONFERENCE

THE BUSINESS BEHIND LAW

SUPPORTED BY

6 INSPIRATION & ADVICE FOR THE UK’S MOST FORWARD-THINKING & AMBITIOUS LEGAL FIRMS

INDUSTRY LEADING SPEAKERS

1-2-1 ADVICE

150 CPD ACCREDITED SEMINARS

100 LEADING SUPPLIERS

MEDIA PARTNERS

THE LATEST TECHNOLOGY

LEGALEX

WELCOME TO HEADLINE SPEAKERS

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The essential sessions featuring the very best advice and latest information from the legal sector’s finest minds.

SEMINAR SCHEDULE

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Full details of every seminar with times and locations to help you arrange your diary in advance.

OUR SUPPORTERS

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The businesses and organisations that help make Legalex possible.

EXHIBITOR LISTINGS

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The complete list of every exhibitor at Legalex 2016.

FLOOR PLAN

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See where you can find every exhibitor, seminar hall and show feature.

TWEET US @LegalexShow | TWEET ABOUT US #legalex

THE LARGEST EXHIBITION DEDICATED TO THE BUSINESS BEHIND LAW Welcome to Legalex, the biggest event around committed to the business behind law. Following two phenomenally successful years, 2016’s event will provide you with the greatest number of leading legal suppliers and CPD certified seminars yet.

The exhibition has continued its significant growth with new and innovative suppliers who are inspiring legal professionals to make the changes necessary to their practice.

SUPPORTED BY

Take advantage of what is a fantastic and unequalled opportunity to discover a plethora of new features which could shape the future of the industry, from new technologies, to learning about the latest developments, not to mention making contact with those that can help your firm grow to new heights.

CPD accredited educational seminars and 100 exhibitors.

Over the course of two days, ExCeL will be host to an unrivalled array of the sector’s most influential and experienced legal minds, providing you with 150

Once again the show has a speaker line-up that is packed with the most innovative and distinguished figures working in law; you can use this show

The most progressive names in law will be present as exhibitors, many of which are at the cutting edge of dealing with the change that’s imperative for your practice to make in order to compete effectively with the competition you face.

AN INTRODUCTION TO LEGALEX

CHRISSIE LIGHTFOOT One of the world’s top women futurists and bestselling author of ‘The Naked Lawyer’ series

HUGE WELCOME to Legalex, the event specifically designed for the most progressive, entrepreneurial, future focussed lawyers and ambitious, dynamic and curious law firms seeking cutting edge and leading innovations to compete in our increasingly competitive and challenging legal market.

I’m sure you will agree that the legal ecosystem is changing and evolving at a rate of speed never previously experienced before and businesses of law are being challenged and forced to adapt intelligently or risk being left in a smart competitor’s shadow.

guide to plan your visit carefully and ensure you catch the seminar that you need to see across our 10 theatres.

for the seminars, but demand to see them is unsurprisingly high so make sure you get to them early in order to avoid missing out.

The full listing of every exclusive seminar is available in this guide so you can note the talks and features which are essential to you. Every session is delivered by an expert in their field providing you with world class guidance, knowledge, and experience that will be of huge benefit to your business.

Once again Legalex is co-located with Accountex, the multiaward nominated exhibition for accountants in business, creating a national-scale platform that brings solicitors and accountants together.

You don’t need to book in advance

MEDIA PARTNERS

We look forward to seeing you at the show for what will be another incredible event for the legal sector.

Legalex is a unique event.

This conference is the largest UK national event designed specifically to help legal firms improve, expand, grow, future-proof the business of law, to find more clients, modernise and ultimately take your legal service company to the next level in the present whilst preparing for the increasingly consumer demanding, machine intelligent and robotic world.

and Legalex stands as the premier event for those firms that are ready to mirror the evolution of the sector they operate in; standing still, doing nothing and/or ‘doing business as usual’ is no longer a viable option for many businesses in this industry and profession. It never was, by the way. If you want to succeed in the business of law in 2016 and beyond, you need to consider the unusual. And you’ll find it all here at Legalex.

Staying abreast of trends, drivers and innovations and gaining an awareness, understanding and helping hand to overcome the deluge of threats that sit with the legal territory is what makes Legalex a MUST attend event for anyone working in law, or about to.

There are over 100 free CPD accredited seminars, leading legal business experts, 1-2-1 advice, networking, and 150 of the most innovative products and services changing the legal industry in 2016 and the decade ahead.

I feel grateful to be involved and privileged to greet you to what will be a very special and beneficial two days. Enjoy using this show guide to plan your day and make the very best of your visit to Legalex.

With continual rapid change comes opportunity

Warmest, Chrissie Lightfoot

Legal Practice Management Software

Integrated Searching Document Management Automated Forms and Precedents Time Recording Mobile Applications Billing and Accounting Legal Aid Compliant

Receive a demonstration of LEAP today visit stand no. L360 0843 713 0135 | www.leap.co.uk | info@leap.co.uk

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2016

SPONSORS

In 2016 we will be celebrating ten years of excellence. We are highlighting those who are shining lights in innovation, and the people and organisations that are developing new ways to help their clients.

So don't miss out on this opportunity to celebrate the very best work around and make your nomination now.

Only 2 weeks left to nominate!

AS GOOD AS OUR WORD

KEY DATES Closing date for entries Finalists announced Excellence Awards ceremony

27 May 2016 August 2016 20 October 2016

ENTRIES CLOSE: FRIDAY 27 MAY 2016

Make a nomination at www.lawsociety.org.uk/excellenceawards

#lawsocawards

EXPERT PANEL SESSION The Legalex panel session offers you an opportunity to listen to and interact with some of the industry’s most revered leaders as they discuss the current key issues within the world of law. Build your knowledge and evolve your business with a session that’s packed with insight, information, and advice.

Join Chrissie Lightfoot, James Duckenfield, Peter Wallqvist, Greg Wildisen, David George, and Mike Potter for this unique and unmissable opportunity.

ROBOTS IN LAW. LET’S BE FRIENDS… Hear from leading thought leaders, technology providers, and practitioners on how cognitive computing, AI, and robots are actually making THE difference in businesses of law.

The panellists will help you understand the range of affordable AI systems and share their insights as to how AI technologies are used as legal services and/or products today and how they could potentially be used in the months and years ahead to give you competitive advantage.

THE PANEL SESSION WILL TAKE PLACE ON WEDNESDAY AT 11.00 IN THE KEYNOTE THEATRE 8

JAMES DUCKENFIELD

PETER WALLQVIST

GROUP MANAGING DIRECTOR AT XEROX

CEO AT RAVN SYSTEMS

James is CIO for the Xerox Consulting and Analytics Services (XCAS) group of companies and the Analytics Resource Center (ARC). He supports the advancement of the business through optimal focusing of RD&E and M&A funds, supporting major client engagements, and assisting ideation and fulfilment of innovations for new opportunities.

James understands the art of the possible, informing the right decision making to achieve a balanced innovation portfolio that optimises existing platforms, develops short term projects with clear ROIs, and fosters future research development that will deliver dividends in the years to come.

James was the co-founder and managing director of NewField IT, a Xerox Company, a consulting and analytics business which has served half of the top ten law firms in the UK in workplace optimisation.

Peter, CEO of RAVN Systems, started his career in the information retrieval industry as a research engineer at BT Research. He’s since participated in the delivery of some of the largest high-profile search and unstructured data processing systems in the world, at organisations like Autonomy (now HP) and as an independent consultant.

In 2010, he co-founded RAVN Systems to build and deliver the next generations of advanced search-based cognitive computing systems.

Peter has overseen a tectonic shift in perception regarding cognitive computing systems and the level of trust clients and other stakeholders are putting into the technology, a shift likely to have dramatic consequences within the legal space.

PANEL HOST - CHRISSIE LIGHTFOOT

THE NAKED LAWYER Chrissie Lightfoot is CEO of EntrepreneurLawyer Limited, as well as a writer, international keynote speaker, legal and business commentator, solicitor, and author of the bestselling ‘The Naked Lawyer’ series.

Chrissie founded EntrepreneurLawyer in 2009, and it has quickly become a worldwide consulting business, specialising in the future of legal services, artificial intelligence and robotics in law, relationship ‘SocialHuman’ sales, personal branding and social networking.

Chrissie has received numerous honours, including ‘Legal Professional of the Year 2013’ and ‘Top 100 International Executive’ and was a Thought Leader and contributor in ILTA’s & FastFuture’s 2014 report ‘Legal Technology Future Horizons: Strategic

GREG WILDISEN INTERNATIONAL MANAGING DIRECTOR AT NEOTA LOGIC Greg Wildisen is an entrepreneur who has built several legal technology businesses. He has an extensive background in legal and support services with degrees in both law and business. He is currently the international managing director of Neota Logic, an artificial intelligence based smart advisor platform.

Prior to joining Neota in 2015, Greg was international managing director and head of product strategy for Epiq Systems, a Nasdaq-listed legal technology business. He joined Epiq in 2008 through its acquisition of PinPoint Global, a SaaS eDisclosure company.

Prior to PinPoint, Greg lived in Australia where he founded Diskcovery, a legal support business that was acquired by CCH (Wolters Kluwer).

Imperatives for the Law Firm of the Future’. LinkedIn TOP 2015 List announced Chrissie as the best-connected and most engaged woman in the legal sector (fourth across all sectors).

She sits on the UK Technology Advisory Council, working with IBM and others to shape the development into the professions of ‘cognitive’ decision tools such as IBM Watson. Chrissie is also an entrepreneur mentor at Law without Walls; featured in Time Magazine, The Financial Times, and Forbes.

DAVID GEORGE EMERGING TECHNOLOGY SPECIALIST AT IBM WATSON David George is an emerging technology specialist at IBM. From his desk at the IBM development lab in Hursley, UK, he spends his days introducing businesses to new and exciting technology and using it to solve interesting and unconventional problems.

Currently, David, who joined IBM in 2008, works with IBM Watson Group to develop the next generation of tools for the Watson Developer Cloud, enabling developers to bring cognitive capabilities to their own applications.

Prior to IBM, David was a web systems specialist at Ordinance Survey, and was an IT department subject matter expert for Java and IBM WebSphere technologies at Norwich Union Healthcare until 2007.

MIKE POTTER PARTNER & HEAD OF TRANSACTION SERVICES AT ADDLESHAW GODDARD LLP Mike is a partner and head of the Transaction Services Team at Addleshaw Goddard. He set up the team in 2010 and since then it’s grown from five to over 150 people, including apprentices, paralegals, lawyers, and managers.

The TST carries out work that doesn’t need to be done by qualified lawyers to give clients greater flexibility and to improve cost efficiency. As part of this, the team has a particular focus on the application of technology to the delivery of legal services.

Prior to setting up and running TST, Mike worked in the corporate team and specialised in M&A and private equity, advising on acquisitions, disposals, investments, and corporate re-organisations.

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JONATHAN SMITHERS

HEADLINE SPEAKERS Our seminar schedule presents an unrivalled array of globally revered speakers in the legal sector, and also contributes towards your CPD points.

Our line-up of headline speakers stands unequalled in the level of expert knowledge and advice it can offer you and your business. You will learn and gain inspiration from representatives of the world’s most influential companies and organisations, such as Symphony Legal, Institute of Export and LexisNexis A range of topics will be covered, including the changing landscape of the legal sector, overseas expansion, and protecting your data in the cloud, amongst much more. The following pages will highlight the seminars you simply cannot afford to miss.

PRESIDENT OF THE LAW SOCIETY A name recognised throughout the legal world, Jonathan Smithers has visited much of the globe in his position as president of The Law Society. Join him as he casts his expert eye over the subject of technology in law and its everexpanding influence on how the sector will look in the near future.

Jonathan began his articles in 1984 at CooperBurnett in Tunbridge Wells. He qualified in 1986 and became an equity partner at the firm in 1990. He is now the senior partner.

Jonathan joined The Law Society Council in 2007, representing

over 2,000 solicitors in the Kent constituency. He has also held positions on the membership board and the Law Society Gazette Editorial Advisory Board.

As president of The Law Society, Jonathan travels around the world to talk about the key issues affecting solicitors and promotes England and Wales as the legal jurisdiction of choice.

Jonathan has previously represented the Society as a media spokesperson on a range of legal issues and also represents The Law Society on the Land Registry Rules Committee.

WEDNESDAY | BREAKFAST SESSION | 10.15 | KEYNOTE THEATRE

Our line-up of headline speakers stands unequalled in the level of expert knowledge and advice it can offer you and your business.

Technology as a Driver of Change in Legal Practice Technology is changing the way solicitors carry out their work. The legal sector is embracing technology and process-driven services are being commoditised through automation. The effective use of technology has the potential of widening access to justice by reducing the cost of legal services.

With artificial intelligence, ‘big data’, and communication being areas where revolutionary change is taking place, Jonathan will talk about the impact technology is having on the profession and how it is driving change.

LESLEY BATCHELOR, OBE

THURSDAY | 14.00 KEYNOTE THEATRE

DIRECTOR GENERAL OF THE INSTITUTE OF EXPORT

Selling Law Services Overseas

Lesley Batchelor is a champion of UK exporters, with a powerful track record in enhancing the performance of hundreds of businesses and remains one of the UK’s most influential women in leadership.

Lesley has been director general of the Institute of Export (IOE) since 2010 and CEO of Open to Export, a free to access interactive website helping UK businesses get ready to sell overseas, since 2014.

Lesley is active on the APPG Advisory Panel on Trade & Investment and the APP Manufacturing Group, and gives evidence to the House of Lords Select Committee on government support for SMEs. She is a leading light in

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thought leadership issues connected with international trade.

Lesley has invaluable expertise in intellectual property, global licensing, and marketing, having worked with software and creative and music groups.

Awarded an OBE in the 2014 Birthday Honours list, Lesley was recently judged to be the CBI Real Business First Woman in Business Services and CEO of the Year from the Congress of Trade Associations for 2015.

There is a great chance that you will need to visit, liaise with, or interact with colleagues and partners in other countries. It is increasingly important in business to make a good impression, stand out in the marketplace, and differentiate yourself and your company from the competition. Lesley will highlight some of the pitfalls using her detailed knowledge of how local culture impacts international trade and how to get started.

JONATHAN WINCHESTER

CEO OF UK’S LEADING CUSTOMER SERVICE FEEDBACK ORGANISATION

JAMES NOBLE

With a portfolio of business varying from legal firms to zoos, attractions to vets with much in between, the company is ideally placed to motivate owners and managers to make instant and ongoing improvements to the customer experience.

As a well-known public speaker, he regularly speaks at large events and recently shared a platform with Steve Wozniak, co-founder of Apple.

WEDNESDAY | 14.00 KEYNOTE THEATRE

The Evidence – How Good are Firms at Delivering Memorable Service?

The largest customer journey study is being undertaken with the legal sector in the first quarter of 2016 by Shopper Anonymous. This includes hundreds of mystery shops to a large number of UK legal firms.

For the first time, Jonathan will unveil the findings and discuss the ‘golden nuggets’ that firms need in order to keep ahead of their competition, as well as changing the public’s perception of the sector’s current standards.

James is a partner at Propero Partners, a company that designs and implements strategic marketing campaigns that establish a point of difference for businesses in the legal industry.

With an extensive background in business growth consultancy and strategic marketing, James has been helping firms of all sizes experience predictable and consistent business growth for decades.

WEDNESDAY | 15.00 | KEYNOTE THEATRE

As CEO of Shopper Anonymous UK, Jonathan is passionate about good customer service and the need for constant quality improvement. Join him as he reveals invaluable insight into how the profession’s current standards shape up.

The knowledge accumulated from working with over 900 UK clients and conducting 300,000 ‘mystery shops’ has given Jonathan and his team an amazing insight into what constitutes great (and poor) customer service.

PRACTICE GROWTH EXPERT

How to Win Clients Between Referrals

ALSO SPEAKING ON: THURSDAY AT 14,00, HOT TOPICS THEATRE

Strong client relationships are essential for the survival of the modern law firm. Referrals are still the primary source of new business for most firms, after all. But how many valuable new clients are you missing out on between referrals? This seminar will cover the digital marketing strategies that are driving real, predictable growth for law firms and how you should model these strategies to grow your firm.

VIV WILLIAMS

SPECIALIST ON STRATEGY MANAGEMENT, PRACTICE, & DEVELOPMENT Viv Williams is a leading consultant to law firms on the topics of strategy, management, practice, development and marketing.

Viv’s experience as a Managing Director of two floated plc companies adds a new dimension to law firms. He has the experience necessary to provide an invaluable practical management insight that applies to all professional firms.

He is a specialist in strategy, merger and acquisition and “lean management” theory, helping law firms to evolve. He provides the vision and inspiration for law firms to become more corporate. By applying corporate governance to a modern law firm, Viv helps them to improve their management systems and increase profitability.

Viv is involved with several businesses serving the legal profession as Chairman of Ochresoft

Technologies, providing specialist solutions for conveyancing and private client; Legal Services Director of SIFA, providing a specialist financials services solution; Director of Ampersand, which provides merger and acquisition solutions for the legal profession.

Viv has written two books on law firm management and is regularly interviewed by the Law Society Gazette on a host of topics; he has a monthly column in the Solicitors Journal.

Viv is an accomplished public speaker and has presented numerous seminars and conferences and is a keynote speaker at LegalEx.

WEDNESDAY | 13.00 | KEYNOTE THEATRE

Surviving the Legal Maelstrom This seminar will explore how to ensure that each of your departments is profitable and make the necessary changes for your practice to survive; what corporate structure to have once a strategy has been agreed; how each department should operate and how technology will impact your practice; how to change the transactional nature of your relationship with clients by finding ways to engage regularly as well as how to explore the use of private equity and build a modern law firm with consultancy and wealth management at its core.

WEDNESDAY | 15.00 SYMPHONY LEGAL THEATRE

Financing Your Practice & Preparing for Succession How private equity and external funding will impact on the legal profession. How engaging with other professions i.e. financial services can impact the future strategy of your law firm.

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OSMAN ISMAIL

MANAGING DIRECTOR AT DPS SOFTWARE

Osman Ismail is the founder and managing director of DPS Software. He has guided the company through its 30 year history since he established it in 1984 and his understanding of the specific needs of law firms in terms of technology are second to none.

His continuing enthusiasm to get ‘hands on’ and work directly with clients ensures he is always in touch with the new trends shaping the legal sector.

Osman is a regular speaker at industry events on subjects such as data security, cloud computing for law firms, and other legal technology-related matters.

WEDNESDAY | 16.00 | KEYNOTE THEATRE

Secure Client Communications Through Apps and Hosted Systems The security concerns around IT are increasing every day. Law firms and solicitors are primary targets of cyber-attacks and are seen as high risk by insurers. Attend this seminar to learn how DPS cloud-based technologies can offer you an unprecedented level of data security, round-the-clock connectivity, non-stop availability of information, and mobile-friendly user interfaces.

Explore the cyber-security benefits of these solutions and see how apps can be used to communicate securely.

MARK LEE

THE UK’S FOREMOST PROFESSIONAL SERVICES NETWORKING EXPERT ANDREW STENNING & ANDREW CRAWSHAW

CONVEYANCING GURUS Andrew Stenning - has accrued a wealth of experience in the conveyancing sector, both as an estate agent and a practice manager for a law firm in Sussex specialising in commercial and residential conveyancing.

Andrew set up Searches UK in 2008 to provide solicitors and conveyancers with a unique standard of service and care. Searches UK is now regarded as one of the leading search providers in England and Wales and was recently acquired by Fitzalan Partners, a NAHL Group PLC company. To praise his energy and determination, Andrew also won Entrepreneur of the Year at the Sussex Business Awards in 2015.

Andrew Crawshaw - Andrew got involved in the property industry around 15 years ago and has covered a wide spectrum in that time. He started as an estate agent for Halifax and after a move to London worked his way up to sales operations manager for The Digital Property Group. Andy now works as a strategic account manager for Groundsure – leading the way in location intelligence.

WEDNESDAY | 12.00 | KEYNOTE THEATRE

The Importance of Historical Mapping Searches UK & Groundsure will discuss the importance of historical mapping in search reports and why these are necessary during property transactions. Detailed and reliable mapping is integral when providing a professional opinion and this will be explained in detail in this session.

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This unique champion of the accountancy profession leads the way in advising financial professionals on their steps to success.

Join Mark to hear his advice on how to build your practice through a mnemonic you may not have yet considered…

Mark works with professionals who want to STAND OUT positively from their competition without spending a fortune on marketing and branding.

He originally qualified as an accountant many years ago and worked in practice until 2006.

That was when he decided to focus on those elements of his career he really enjoyed: speaking, writing, mentoring, and facilitating.

Mark has written over 200 practice focused articles which have been viewed well over a million times online. He has created an easy to recall seven point framework that lawyers can use to decide

how they want to stand out to be better remembered, referred, and recommended.

Mark is regularly recognised for the positive impact of his online influence. He chairs the ICAEW’s Ethics Advisory Committee and is treasurer of The Magic Circle. His website is www.BookMarkLee. co.uk and you can also find him on LinkedIn and Twitter @bookmarklee.

THURSDAY | 13.00 KEYNOTE THEATRE

How to Prove You Are More Than Just Another Lawyer Join Mark to understand how you can STAND OUT positively from your competitors. You’ll learn simple ideas to get more people to recommend and refer you and how to boost the benefits you get from your networking. You’ll gain a better understanding of key aspects of online, written, and face to face communication, online and offline profile building, and related business development topics.

DAVID OLIVER

MARY GLEDHILL

MEMBERSHIP SERVICES DIRECTOR AT THE LAW SOCIETY

LEGAL MARKETING EXPERT

A sector that’s facing continued evolution requires a body that looks out for its professionals and delivers to them everything they need to keep abreast of sweeping changes. Mary Gledhill explains how the work of The Law Society is doing just this and more for the legal sector.

Mary joined The Law Society as executive director of membership services in November 2015. She is responsible for the delivery of products and services to the solicitor members of The Law Society, including information services, training, events, publications, community focused activities, and a range of accreditations.

Prior to joining The Law Society, Mary was commercial and digital director at

The National Archives, where she was responsible for the development of commercial ventures and digital services. She also has previous experience from BBC Worldwide, the commercial and international arm of the UK broadcaster and as a management consultant. Mary has an MEng from Keble College, Oxford, and an MBA from Cranfield School of Management.

The Law Society – Changing to Help Members Deal With Change At a time of unprecedented change in the legal services market, The Law Society has set out to put its members at the heart of everything it does. Mary will explain how the new strategy for the Society, launched at the end of 2015, is changing the way the Society promotes, represents, and supports solicitors in England and Wales.

Robin Chesterman is head of product at Justis, a legal research technology company based in London.

He studied Law at Bristol University before joining Justis as an engineer in 2009. His main area of interest is how data science methodologies can be applied to legal content to facilitate better research.

David’s passion is to “Make business life better” for every professional firm, their clients, and their staff. Whether they are Top 100 firms or owner-managed local firms, his motivating and inspiring style empowers legal professionals to understand how the latest technology can help them build irreplaceable, long-term relationships with their clients and prospective customers.

THURSDAY | 11.00 KEYNOTE THEATRE

THURSDAY | 12.00 | KEYNOTE THEATRE

ROBIN CHESTERMAN

David is a senior executive of MyFirmsApp and author of 14 books including Sunday Times titles in 29 languages. He has spoken to over 300,000 delegates worldwide and has been described as a “prophetic voice” in the legal and accounting world.

ENGINEER & HEAD OF PRODUCT AT JUSTIS

Generate High Quality Clients David Oliver explains and demonstrates why old ways of marketing are becoming less effective, revealing the most profitable routes to market to win handpicked, high quality, fee-paying clients rather than struggling to ‘sell’ your services. David’s insight into this matter has been gathered from over 30 years of experience in the industry, helping firms to attract high quality clients through just about every method of lead generation. These ideas are tried, tested and guaranteed to generate profit and growth for professional service firms.

THURSDAY | 12.00 HOT TOPICS THEATRE

Major Cost Savings Through More Intelligent Legal Research Few law firms identify research as an area with potential for significant savings. Robin will demonstrate how a more intelligent legal research platform can dramatically reduce research time. With visual tools, interactive content, and advanced precedent analysis, lawyers can interpret and navigate the law far more efficiently - discovering in minutes what previously would have taken hours or days to do.

ALSO SPEAKING ON: THURSDAY AT 15.00, HOT TOPICS THEATRE

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MIRANDA BRAWN

AWARD WINNING LEGAL BUSINESS & DIVERSITY LEADER Miranda Brawn is a multi-award winning legal business and diversity leader who is hailed as a trailblazer. Named one of the Top 30 most inspirational women by Brummel, featured in City AM’s Women in the City & Speakers 100 Powerlists and a Fellow of the Royal Society of Arts.

Miranda drives companies to achieve strong financial performance and public engagement, built upon her extensive experience working for some of the world’s biggest companies. With a background as an investment banker and a barrister, Miranda’s primary role is to manage the legal risk across Europe for derivatives, regulations, and securities financing within an investment bank. She has also co-founded the General Counsel Diversity Leadership Forum and founded the Miranda Brawn Diversity Leadership Foundation to help increase race diversity in Britain.

THURSDAY | 14.00 FIRMS OF THE FUTURE THEATRE

The Future of Diversity in Law Miranda understands the diversity challenges faced by the legal industry and is passionate about closing the diversity gap. With a background in finance, law, and technology, Miranda’s session will cover practical things law firms can do right now to increase diversity in the legal profession.

THURSDAY | 16.00 | KEYNOTE THEATRE

Career Management – Take Control of Your Career Career management is the combination of structured planning and the active management choice of one’s own professional career. The outcome of successful career management should include personal fulfillment, work/life balance, goal achievement and financial security.

Whether an individual is looking to progress their career, start a new business, review their options or find a new role, Miranda Brawn will talk about some of the most important elements of developing your career while discussing career aspirations in order to identify and maximise opportunities.

JON WHITTLE

MARKET DEVELOPMENT DIRECTOR AT LEXIS NEXIS Jon Whittle is market development director at LexisNexis, responsible for the company’s offering for the independent legal sector – independent, smaller law firms and sole practitioners.

With 15 years of experience in research, insight and business strategy, Jon’s been passionate about understanding and representing the voice of individuals to big business throughout his career.

Jon is currently focused on advocacy and community development for

independent legal practitioners. He produces cutting-edge research, such as the industry-leading annual Bellwether Report into the changing landscape for independent legal practitioners, and is a key contributor to the Business of Law blog, an online independent legal community.

WEDNESDAY | 17.00 | KEYNOTE THEATRE

The Bellwether Report 2016: The Riddle of Perception The fourth Bellwether Report will be launched at Legalex 2016. What are your major challenges? And how are independent firms feeling about growth?

Make sure you’re the first to receive your free copy of the Bellwether Report 2016, which will looks again at the client/lawyer relationship and will be also be asking how each party sees not only the opposing faction, but how they view their peers, uncovering some thought-provoking expectations.

DAVID GILROY

LEADING UK DIGITAL MARKETING EXPERT FOR LAW FIRMS David Gilroy, BSc, MBA is the director of Stuff & Things. He is one of the company’s founders and has personally worked with over 250 law firms on their digital marketing strategies including website design, email marketing, lead conversion, social media, SEO, PPC and CRM. He is an acknowledged, engaging, challenging, popular, and occasionally rude presenter at legal marketing and in-house seminars all over the UK. WEDNESDAY | 11.00 CONSCIOUS MARKETING THEATRE

Online Marketing Masterclass Your website is your shop window. This session will be offering a review of what a law firm’s website should have to be successful in 2016.

Offering practical ideas that can be implemented into your current website or one you are planning to build. Looking at staff profiles, the traits of high conversions, creating the right brand for your firm, and much more.

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ALSO SPEAKING ON: THURSDAY AT 15.00, KEYNOTE THEATRE

ALSO SPEAKING ON: THURSDAY AT 11.00, CONSCIOUS MARKETING THEATRE

BERNARD SAVAGE

THURSDAY | 13.00 HOT TOPICS THEATRE

DIRECTOR, SIZE 10 1/2 BOOTS Bernard Savage’s career is a game of two halves and then Tenanahalf. In the first half he worked in blue-chip companies Procter & Gamble and Shell.

The second half led to Tenandahalf when, after an in-house role at Eversheds, Bernard saw an opportunity to help ’smarter’ professional service firms. Such firms understand that just having good technical practitioners isn’t enough to be commercially successful.

As a specialist BD agency helping law firms,

LISA BEALE

Responsible for turning the Checkaprofessional.com idea into a reality, Lisa Beale assists clients with the tools to make an ‘informed choice’ in all professional services.

This attention to detail and experience of dealing with clients on a one to one basis put Lisa in good stead, and upon joining Checkatrade was placed in charge of pushing the business forward, from a 500 membership base to nearly 7000, before being asked to head up the new

Traditional networking is flawed and outmoded. The problem is this networking is focused around formal events and inertia. Such events are largely attended by your competition and only really suited to extroverts.

There is another way that delivers better results as it’s under the radar of most of your competitors and suits less extrovert personalities (79% of people in professional service firms).

MAZ NADJM

FOUNDER AND HEAD OF CHECKAPROFESSIONAL.COM

Having originally worked in London for a large global bank, Lisa was responsible for a wide range of financial services; she then used these skills to set up her own mortgage advisory business dealing directly with clients and ensuring they obtained the best possible mortgage deal.

barrister chambers, patent and trade mark attorneys, and accountants grow, Size 10 ½ Boots has worked over the last 11 years with practices across the length and breadth of the UK. Tenandahalf help law firms of all sizes to improve the ‘top and bottom line’ through strategic and tactical support, training, and client research.

How to Network Under the Radar of Your Competition

ONE OF FORBES’ TOP 50 SOCIAL MEDIA POWER INFLUENCERS Maz is an international thought leader in the social media space and founding director of SoAmpli, an award winning advocate marketing and sales platform.

and much requested sister site, Checkaprofessional.com.

After careful research into each profession and meeting with many regulators and scheme providers, Lisa put the website together and now deals with all marketing, literature, editorials, and exhibitions. She presents to organisations, regulators, scheme providers, and speaks at exhibitions and networking forums.

The SoAmpli idea came out of his previous agency work for Newscorp at SoMazi, a boutique consultancy delivering global social media strategy with over 11 years’ experience. In 2010, Maz became UK head of social media for Ogilvy Group, one of the largest and most influential communications groups in the UK. In 2012, Forbes named him one of the ‘World’s Top 50 Social Media Power Influencers’; he was selected by The Sunday Times among ‘Global Top 50 Social Media People’ and more recently as an MIT Influencer in 2015.

WEDNESDAY | 12.00 | PRACTICE MANAGEMENT THEATRE WEDNESDAY | 13.00 | HOT TOPICS THEATRE

Understand How Clients are Changing to Keep Ahead of Competition It is reported that by 2020, clients paying for legal services will expect these to be responsive, personalised, and transparent.

Reading client testimonials is on the increase; however, it is not just about the testimonials which set prospective clients minds at ease.

Understanding more about the firm or Legal service provider is very much part of the deciding factor when choosing Legal services.

Employee Advocacy on Social Media; an Implementation Journey Interest in employee advocacy on social media has grown 191% since 2013, making it one of the hottest megatrends in the world of digital communications right now. But what are the elements that can make or break your employee advocacy programme and how do you know if your company is ready for it?

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TIM HILL & GRAHAM MURPHY

STEFAN THOMAS

TECHNOLOGY & PRODUCT QUALITY EXPERTS

21ST CENTURY NETWORKING FOR PROFESSIONALS Stefan is the author of ‘Business Networking for Dummies’ and ‘Instant Networking’.

He helps professionals make networking work.

He has worked with the Chartered Institute of Management Accountants, the Chartered Institute of Securities and Investments, Cap Gemini, 360-Legal, and many other services and professional businesses throughout the UK.

WEDNESDAY | 13.00 FIRMS OF THE FUTURE THEATRE Tim Hill is technology policy adviser at The Law Society, advising on a range of technology issues within the legal profession including data protection, cyber security, digitalisation, and cloud computing.

Graham Murphy is the product manager at The Law Society for the Conveyancing Quality Scheme. He is responsible for the development of CQS, including application process, training, stakeholder engagement, and raising awareness of CQS to both the residential sector and consumers.

21st Century Networking for Professionals Networking doesn’t have to be a long game. There are tried, tested, and proven strategies and techniques to ensure that networking will work quickly. In a fast paced seminar, Stefan will explain exactly how to ensure your networking brings tangible results, joining up face to face networking with social media and content marketing.

THURSDAY | 12.00 | THE LAW SOCIETY THEATRE

Protect and Prevent - Combating Cybercrime in Conveyancing Criminals attack and infiltrate the legal sector every day. From Friday fraud, vishing, phishing, email hijacking, and locky ransoms, through to ever more sophisticated attacks. Listen as they highlight an anonymous case study about how one firm learnt from being the victim of a £35,000 conveyancing scam.

Learn from the mistakes of others as they highlight what you can do to protect and prevent your firm from being another victim.

MATTHEW NEWTON

CLOUD TECHNOLOGY SPECIALIST WEDNESDAY | 12.00 | TECHNOLOGY THEATRE

10 Key Points When Choosing the Best Cloud Service for Your Firm Matthew will discuss the options for legal firms looking to migrate their IT to the cloud. Focus will be given to the 10 most important considerations when choosing a cloud service provider with special attention paid to the Solicitors Regulation Authority’s Silver Lining Report which outlines cloud computing guidelines for the legal sector.

The importance of reliability, performance, information security, and data sovereignty will be discussed.

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Matthew is the operations director and co-founder of Oosha Ltd, a leading managed services, cloud, and communications solution provider who specialise in helping professional service organisations.

With over 18 years’ experience of helping professional service firms with their IT challenges, Matthew is ideally placed to aid those at a crossroads with their IT infrastructure and decision making.

Matthew has experience dealing with most legal software packages and is well accustomed with the challenge of integrating these within cloud based environments. He is aware of the unique considerations that surround data protection, sovereignty, and information security for UK legal firms.

LAUREN RILEY

FOUNDER OF THE LINK APP Lauren Riley is a London-based entrepreneur, qualified solicitor, and the proud founder of The Link App, technology she developed as a lawyer, for lawyers. Simply put, The Link App’s technology is redefining client communication in this industry; it provides the ultimate tool for busy law firms looking to thrive in an increasingly competitive market, improve customer service, increase productivity, and save time and money.

Lauren is well known as an entrepreneur and is a regular contributor in the media following her appearance in series 10 of BBC’s The Apprentice. Lauren is also a prominent blogger and, more recently, vlogger too. Her blogs appear on www.laurenriley.co.uk and the Huffington Post.

Since her venture into technology, Lauren has become known for her business endeavours and has been ranked in 2016’s top ten most viewed LinkedIn profiles in technology out of its 20 million UK users.

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WEDNESDAY | 14.00 TECHNOLOGY THEATRE

CM

MY

Spot the Difference Observations of the Legal Sector From the Inside and Out Lauren understands the day-to-day problems faced by law firms and their clients alike—particularly in today’s fast-paced world—and is passionate about solving them through the innovative use of technology. As a qualified solicitor and the founder of a technology business, Lauren is continually observing the legal industry as an insider and as an outsider.

This unique perspective yields insight on the best ways forward for the legal sector.

CY

CMY

K

™

500+

100,000+

97%

Happy Clients

End Users

Renewal Rate

See it for yourself See the approved, endorsed and accredited App for your law firm and discover why over 100,000+ end users love this solution.

Visit Stand A1020 in Accountex

You control the App experience Putting you back in control. Your business, your staff, your clients, your App = You win!

Your Firm

Your App is the door to your firm & systems in an ‘always on’ world.

0800 803 0826

www.thelegalapp.co.uk

Current & Future Clients

2016 SEMINAR FREE CPD IN SCHEDULE 3 EASY STEPS We at Legalex know the importance of your professional development and also know how costly this can be in terms of time and money.

Legalex provides an unparalleled platform from which to learn about the business behind the UK legal sector; not only is our exhibition a gold mine of knowledge, but it also enables you to develop professionally by gaining accredited CPD points from CPD UK. In this era of rapid technological developments and ever-increasing

the sector, it is essential for anyone who is serious about their professional development to participate in educational events that adhere to the latest learning techniques and training methodologies.

We all understand the potential value that CPD has in the development of our careers.

That’s why in order to help you progress with your professional development, all of our Legalex seminars have been certified by CPD UK, meaning that you will be able to claim your CPD for free – and this is how to do it.

Across two days, Legalex presents an incredible array of speakers to provide you with an unbeatable level of insight and knowledge into the latest issues, trends, and developments in the law sector. The schedule runs throughout both days of the event, giving you flexibility in attending the sessions that most interest you.

Every session is delivered by an expert recognised for their outstanding achievements in their field, bringing you an unparalleled level of information and vision to ensure your firm is up to date – or ahead of the rest. Whether you want to strengthen your understanding of the latest legislation, find the best way to secure your data in the cloud, or gain information on the technology and software shaping the industry, you will find a seminar to suit your desire.

Turn the page now to find full details of every seminar, and use the schedule to plan your visit in advance and ensure you don’t miss the sessions that are most important to you as our seminar schedule is first come, first served.

…not only is our exhibition a gold mine of knowledge, but it also enables you to develop professionally by gaining accredited CPD points.

1.

When you attend any Legalex seminar, please make a note in your show guide to remind you which ones you attended.

2.

Post event we will inform CPD UK that you attended the show and they will contact you with your certificate of attendance.

3.

You can then submit this with the relevant amount of hours you are claiming to your professional body.

CPD aims to provide a structured approach to learning in order to help firms retain key staff and to develop the skills and knowledge within the organisation to maintain a sustainable and competitive advantage. We hope this exciting and eclectic conference schedule will empower all our delegates to stay on track with their own professional development.

IMPORTANT

INFO

Seminar seats cannot be pre-booked and are on a strictly first come, first served basis on the day. Please arrive early to avoid disappointment.

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KEYNOTE THEATRE WEDNESDAY

KEYNOTE THEATRE WEDNESDAY 10.15 - 10.50

Jonathan Smithers President, The Law Society

Technology as a Driver of Change in Legal Practice Technology is changing the way solicitors carry out their work.

The legal sector is embracing technology widely and processdriven services are being commoditised through automation.

The effective use of technology has the potential of widening access to justice by reducing the cost of legal services. With artificial intelligence, ‘big data’ and communication being areas where revolutionary change is taking place, Jonathan Smithers will talk about the impact technology is having on the profession and how it is driving change.

Jonathan Winchester Founder & Chief Executive, Shopper Anonymous

The Evidence – How Good Are Firms at Delivering Memorable Service?

The largest customer journey study is being undertaken with the legal sector in the first quarter of 2016 by Shopper Anonymous. This includes hundreds of mystery shops to a large number of UK legal firms. Jonathan Winchester, the CEO of Shopper Anonymous, will be, for the first time, unveiling the findings and discussing the “golden nuggets” that firms need, in order to keep ahead of their competition, as well as changing the public’s perception of the sector’s current standards.

15.00 - 15.45

Panel Discussion About: Robots in Law… Let’s Be Friends

How to Win Clients Between Referrals

Chrissie Lightfoot The Enterpreneur Lawyer

James Noble Partner, Propero Partners

Come along to this Keynote Panel Session where Chrissie Lightfoot will lead a gathering of pioneering thought leaders, technology providers, and practitioners on how cognitive computing, AI, and robots are making a positive impact in legal services TODAY, bringing about increasingly accurate, efficient, effective, smart, liberal and profitable lawyering.

Strong client relationships are essential for the survival of the modern law firm. Referrals are still the primary source of new business for most firms, after all. But how many valuable new clients are you missing out on between referrals?

This seminar will cover the digital marketing strategies that are driving real, predictable growth for law firms and how you should model these strategies to grow your firm.

12.00 - 12.45

16.00 - 16.45

The Importance of Historical Mapping

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

14.00 - 14.45

11.00 - 11.45

Andrew Stenning, Searches UK Managing Director Andrew Crawshaw, Groundsure Strategic Account Manager

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SPONSORED BY:

Emma Spenwyn and Sami Ahmed DPS Software

Secure Client Communications - Through Apps and Hosted Systems

Searches UK & Groundsure will discuss the importance of historical mapping in search reports and why these are necessary during property transactions. Detailed and reliable mapping is integral when providing a professional opinion and this will be explained in detail in this session.

Law firms and solicitors are primary targets of Cyber Attacks and are seen as high risk by insurers. Attend this seminar to learn how DPS cloud-based technologies can offer you an unprecedented level of data security, round-the-clock connectivity, non-stop availability of information, and mobile-friendly user interfaces. Explore the cyber security benefits of these solutions and see how Apps can be used to communicate securely.

13.00 - 13.45

17.00 - 17.45

Surviving the Legal Maelstrom

The Bellwether Report 2016: The Riddle of Perception

Viv Williams Symphony Legal

Jon Whittle LexisNexis

The government’s austerity measures continue to impact on legal aid and changes in legislation regarding personal injury. This seminar will explore how to ensure that each of your departments is profitable and make the necessary changes for your practice to survive; what corporate structure to have once a strategy has been agreed; how each department should operate and how technology will impact your practice; how to change the transactional nature of your relationship with clients by finding ways to engage regularly as well as how to explore the use of private equity.

The fourth Bellwether Report will be launched at Legalex 2016. What are your major challenges? And how are independent firms feeling about growth? Make sure you’re the first to receive your free copy of the Bellwether Report 2016, which will looks again at the client/lawyer relationship and will be also be asking how each party sees not only the opposing faction, but how they view their peers, uncovering some thought-provoking expectations.

KEYNOTE THEATRE THURSDAY 11.00 - 11.45

14.00 - 14.45

Generate High Quality Clients

Selling Law Services Overseas

David Oliver Senior Executive, My Firms App Limited

Lesley Batchelor OBE Director General, Institute of Export

David Oliver explains and demonstrates why old ways of marketing are becoming less effective, revealing the most profitable routes to market to win handpicked, high quality, fee-paying clients rather than struggling to ‘sell’ your services. David’s insight into this matter has been gathered from over 30 years of experience in the industry, helping firms to attract high quality clients through just about every method of lead generation. These ideas are tried, tested and guaranteed to generate profit and growth for professional service firms.

There is a great chance that you will need to visit, liaise with or interact with colleagues and partners in other countries. It is increasingly important in business to make a good impression, stand out in the marketplace and differentiate yourself and your company from the competition.

Lesley will highlight some of the pitfalls using her detailed knowledge of how local culture impacts international trade and how to get started.

12.00 - 12.45

15.00 - 15.45

Mary Gledhill Director of Membership Services, The Law Society

The Law Society – Changing to Help Members Deal With Change At a time of unprecedented change in the legal services market, the Law Society has set out to put its members at the heart of everything it does. Mary Gledhill, Executive Director of Membership Services, will explain how the new strategy for the Society, launched at the end of 2015, is changing the way that the Society promotes, represents and supports solicitors in England and Wales.

13.00 - 13.45

Mark Lee BookMarkLee.co.uk

How to Prove You Are More Than Just Another Lawyer Join Mark to understand how you can STAND OUT positively from your competitors. You’ll learn simple ideas to get more people to recommend and refer you and how to boost the benefits you get from your networking. You’ll gain a better understanding of key aspects of online, written and face to face communication, online and offline profile building and related business development topics

Jon Whittle LexisNexis

The Bellwether Report 2016: The Riddle of Perception The fourth Bellwether Report will be launched at Legalex 2016. How are you feeling about the future of your business? What are your major challenges? Where are savvy independent firms investing? And how are independent firms feeling about growth?

KEYNOTE THEATRE THURSDAY

SPONSORED BY:

16.00 - 16.45

Miranda Brawn Barrister and Founder of the Miranda Brawn Diversity Leadership Foundation

Career Management: Take Control of Your Career

Career management combines structured planning and the active management choice of one’s own professional career.

The successful outcome should include personal fulfilment, work/life balance, goal achievement, and financial security.

Whether an individual is looking for career progression, to start a new business, review their options or find a new role, Miranda will talk about some of the most important elements of developing your career while discussing career aspirations in order to identify and maximise opportunities.

ABOUT THE KEYNOTE SPONSOR

We ensure that your firm is front of mind as an authority in your practice area as the need for your services arises. This means that instead of depending on unpredictable referrals, you always know where your next client is coming from and can plan for predictable business growth.

The Propero team has been helping law firms experience real, sustainable growth for decades. Our flawlessly executed marketing processes ensure that you’re not only found when people are searching for what it is you offer, but that you’re found first. If you want to stand out as a leader in your niche, attract a steady stream of your ideal clients and experience consistent business growth, we can help.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

At Propero Partners, we design and implement strategic marketing campaigns that establish a point of difference for businesses in the legal industry.

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HOT TOPICS THEATRE WEDNESDAY

HOT TOPICS THEATRE WEDNESDAY 11.00 - 11.45

15.00 - 15.45

What to Expect From the Fourth Money Laundering Directive

Fixed Costs: the Future Belongs to Those Who Prepare Today

Martin Cheek SmartCredit Ltd T/As SmartSearch

The 4th Money Laundering Directive was approved by the relevant European Commission & Parliament on the 26th of June 2015. This presentation looks at the likely impact and changes to the legal profession in the UK and internationally.

One of the key changes will be a requirement for each member state to create and maintain central registers on beneficial owners.

Fixed costs have slowly been introduced into the civil litigation landscape over the last decade, however Lord Justice Jackson has now called for fixed costs across the board for claims up to £250k. In this seminar, we will explore the likely effects of the proposed reforms, the suggested increase to the small claims limit and the government’s plan to ban the recovery of damages for low value RTA claims.

12.00 - 12.45

16.00 - 16.45

Alastair Murray Director, The Bureau

Cybercrime...Ignorance Is No Defence Alastair demonstrates a now not uncommon “hack” of an office network and how simple it is to fall victim to these scams. Staff are increasingly vulnerable to phishing fraud where a familiar email address of a supplier or work colleague is cloned to encourage them to do what they would not normally do…click on that emailed link or attached Word file!...

Keep an eye on our digital show guide for speaker updates

17.00 - 17.45

Understand How Clients Are Changing to Keep Ahead of Competition

Tax Planning in a Changed World

Lisa Beale Founder, Checkaprofessional.com

14.00 - 14.45 Matthew Bowen eightfourtwo * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

Speaker to be Confirmed

13.00 - 13.45

It is reported that by 2020, clients paying for legal services will expect these to be responsive, personalised and transparent – even more so than today and potentially with a greater choice of providers. Understanding how consumers are changing is key for firms if they are to meet the needs of current and future generations of clients.

22

Matthew Casson Owner, Evolution Costs Ltd

The Solicitor and the IFA: Creating More Business for Lawyers Because financial planning can identify when and where legal services are required by your clients, lawyers can generate more revenue by working alongside financial planners. This seminar considers the way our two professions can build proactive relationships for successful, long-term, mutual benefit. It explains our systematic approach and reveals the key areas we target.

Steven Rogers Premiere Capital

The UK Government is focused on improving the efficiency of tax collection and to reduce the options available for companies and individuals to structure their affairs to reduce tax. The seminal will focus on the opportunities available for tax planning in this changing financial environment. Premiere Capital is a boutique investment group that works with accountants and tax adviser to structure tax efficient investments and business opportunities for individuals and companies.

11.00 - 11.45

14.00 - 14.45

How to Avoid Cybercrime

How to Win Clients Between Referrals

Andrew Brogden Founder, StayPrivate Ltd

James Noble Partner, Propero Partners

The digital revolution has transformed the way we communicate, in our personal lives and at work. Clients expect the convenience of email and other Internet-based communication. And so the risk to us all of cybercrimes such as data theft, email phishing & identity fraud grows. The answer is not to be paranoid. But how worried should we be?

And what can we do about it?

Strong client relationships are essential for the survival of the modern law firm. Referrals are still the primary source of new business for most firms, after all. But how many valuable new clients are you missing out on between referrals?

This seminar will cover the digital marketing strategies that are driving real, predictable growth for law firms and how you should model these strategies to grow your firm.

12.00 - 12.45

15.00 - 15.45

Major Cost Savings Through More Intelligent Legal Research

Generate High Quality Clients

Robin Chesterman Justis

Few law firms identify research as an area with potential for significant savings. In this seminar, Robin will demonstrate how a more intelligent legal research platform can dramatically reduce research time. With visual tools, interactive content and advanced precedent analysis, lawyers can interpret and navigate the law far more efficiently - discovering in minutes what previously would have taken hours or days to do.

David Oliver Senior Executive at My Firms App Limited

David Oliver explains practically, why old ways of marketing are becoming less effective & he reveals the most profitable routes to market to win handpicked, high quality, fee paying clients rather than struggling to ‘sell’ your services.

13.00 - 13.45

16.00 - 16.45

How to Network Under the Radar of Your Competition

Keep an eye on our digital show guide for speaker updates

Bernard Savage Director, Size 10 ½ Boots

Speaker to be Confirmed

HOT TOPICS THEATRE THURSDAY

HOT TOPICS THEATRE THURSDAY

Traditional networking is flawed and out moded. The problem is this networking is focused around formal events and inertia.

Such events are largely attended by your competition and only really suited to extroverts. There is another way that delivers better results as it’s under the radar of most of your competitors and suits less extrovert personalities (79% of people in professional service firms).

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

NOTES

23

CONVEYANCING THEATRE WEDNESDAY

CONVEYANCING THEATRE WEDNESDAY 11.00 - 11.45

Stephen Ward External Affairs Director, Council for Licensed Conveyancers

Specialist Regulation of Property Lawyers: Fostering Innovation and Growth

Kris Clark Head of Product, SearchFlow Limited

The Shifting Landscape of Land and Property Data

We will be looking at key features of the CLC’s approach to regulation and points emerging from the review of the CLC Handbook to further inform that review, the shape of the conveyancing market and its evolution.

12.00 - 12.45

16.00 - 16.45

Offering Full Protection for You and Your Clients

Defective Title Insurance-Dos and Don’ts

Kevin Brown Director, Geodesys

The Law Society introduced the CON29DW in 2002 to provide essential information for homebuyers on propertyspecific drainage and water assets. This session explains how a CON29DW offers the homebuyer complete protection in relation to connections, assets, adoption and sewer flooding.

As Chairman of Drainage and Water Searches Network (DWSN), Kevin also explains how they work with the Law Society, and stakeholders such as CML and BSA, to enhance the CON29DW.

Robert Kelly Stewart Title Limited

The talk covers what is included in a standard Title Insurance policy, when you should use Title Insurance, what you need to provide to the Insurer and what you should ask to see from a seller. When and how to report to your client on the benefits and restrictions in a policy.

13.00 - 13.45

17.00 - 17.45

How to Maximise the Potential of Your Conveyancing Firm

Because You’re Worth It

Richard Garland Regional Manager, One Search Direct

An essential seminar for legal professionals who want to make their law firm thrive in an increasingly competitive market.

This session will explore effective ways to run your law firm more profitably, increase fee-earning hours and maximise efficiency. Using real-life case studies, Richard will discuss proven strategies and techniques, delving into the practical considerations of operating a business by utilising processdriven technology and other innovative techniques to market your services.

Adam Bullion InfoTrack

The Lunatics Are Running the Asylum * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

15.00 - 15.45

The transformation of land and property data is underway, with the Land Registry, local authorities, government bodies and search providers embracing a new push to digitise.

Driven by an appetite for faster access to information backed by interpretation, insight and risk analysis, Kris will look at how the market is responding to the latest data and tech advancements in risk management, compliance and efficiency in the legal sector.

14.00 - 14.45

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SPONSORED BY:

Want to know why the future looks bright for conveyancers? Scott and Adam will be discussing the changing expectations for technology in our personal and professional lives, and specifically how new technology is challenging and evolving the conveyancing process. They will also cover how technology can be utilised to acquire and retain talent within your firm.

Ben Harris Sales and Marketing Director, tmgroup

In this challenging time of increased competition and pressure on fees, proving your worth in the property transaction has never been more important.

In this engaging session, Ben will reveal 5 key areas in which conveyancers can show their value to potential clients, providing real examples of firms that don’t sell themselves short.

11.00 - 11.45

Stephen Ward External Affairs Director, Council for Licensed Conveyancers

Specialist Regulation of Property Lawyers: Fostering Innovation and Growth We will be looking at key features of the CLC’s approach to Regulation as well as points emerging from the review of the CLC Handbook to further inform their findings, the shape of the conveyancing market, and its evolution.

SPONSORED BY:

14.00 - 14.45

Bethany de Montjoie Rudolf Brighter Law Solutions

Driving Change to Improve the Conveyancers’ Lot With the positive feel in the housing market - the sun is most definitely shining on us. How can you capture your fair share of the market and deliver high levels of customer service yet charge for the risks which come with the new SDLT regime and cybercrime? Understand where the market sits, where it might be going and how to champion your destiny and make more money.

12.00 - 12.45

15.00 - 15.45

Know Your Fraud: Ensuring Your Transactions Are Following Due Diligence

How to Maximise the Potential of Your Conveyancing Firm

Paul Tucker Lawyer Checker

Richard Garland Regional Manager, One search Direct

A presentation utilising case studies to illustrate conveyancing fraud continues to occur. Discussing what can and should be done to enhance the risk management & due diligence processes.

An essential seminar for legal professionals who want to make their law firm thrive in an increasingly competitive market.

This session will explore effective ways to run your law firm more profitably, increase fee-earning hours and maximise efficiency. Using real-life case studies, Richard will discuss proven strategies and techniques, delving into the practical considerations of operating a business by utilising processdriven technology and other innovative techniques to market your services.

13.00 - 13.45

16.00 - 16.45

Andrew Stenning and Tom Backhouse Searches UK and Terrafirma Mine Searches Ltd

The Historical Impact of Mineral Extraction on Today’s Property Market The history of Great Britain is built upon the foundations of local mineral extraction and it is the legacy of this industry that can cause problems for the ever-growing UK property market today. This seminar provides a concise overview of the UK’s mining history, before exploring current industry and public understanding of UK mineral extraction.

Adam Bullion InfoTrack

The Lunatics Are Running the Asylum Want to know why the future looks bright for conveyancers?

Scott and Adam will be discussing the changing expectations for technology in our personal and professional lives, and specifically how new technology is challenging and evolving the conveyancing process. They will also cover how technology can be utilised to acquire and retain talent within your firm.

CONVEYANCING THEATRE THURSDAY

CONVEYANCING THEATRE THURSDAY

The Council for Licensed Conveyancers (CLC) was established in 1985 to foster competition and innovation in the conveyancing market. Today, we are still helping legal businesses thrive by finding new ways to meet changing customer expectation.

Our approach is to support firms to achieve compliance and to accommodate different ways of working where we can. Our experience as a specialist regulator of conveyancing and probate allows us to tailor our regulation to those areas of property law.

This history, approach, and experience may explain why CLC regulated firms have grown to enjoy a market share of transactions that is far greater than their numbers would suggest.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

ABOUT THE SPONSOR

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* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

CONSCIOUS MARKETING THEATRE WEDNESDAY

CONSCIOUS MARKETING THEATRE WEDNESDAY

26

11.00 - 11.45

14.00 - 14.45

Online Marketing Masterclass

Marketing: Strategy or Tactics?

David Gilroy Director of Stuff & Things, Conscious Solutions

Lara Squires Director, Consortium Business Solutions

Your website is your shop window. With over 2,000,000 searches on legal subjects and the fact that over 80% of adults now go online, it’s clear that you need an effective online presence. But remember it’s not just about having a good website, it’s about what you do with it once you’ve got it that counts. This session will be offering a review of what a law firm’s website should have to be successful in 2016. Offering practical ideas that can be implemented into your current website or one you are planning to build.

Does your firm have a marketing strategy or are you busy doing without any clear objectives? Industry analysts would suggest you should spend 10% of turnover on marketing but this can be a huge waste if the money isn’t spent wisely. Do you know all the tactics you can undertake that are free? Come and learn the basics of marketing strategy and why every firm should have one.

12.00 - 12.45

15.00 - 15.45

Rich Dibbins Digital Strategy Consultant, Conscious Solutions

Social Media: the Good, the Bad & the Ugly

Whether it’s LinkedIn, Twitter, Facebook, YouTube, Instagram, Vine or Periscope, it’s easy to get things wrong on social media. This session will look at some things that have gone wrong for law firms & what to do about it if it does go wrong.

But, in addition, there will be tried and tested tips, tricks and ideas so you can do it right in the first place.

Trish Kinahan, Partner, Hazlewoods Accountants and David Gilroy, Director of Stuff & Things, Conscious Solutions

Marketing Budget Benchmark You do some marketing and hopefully you have a marketing budget, a nice tidy Excel spreadsheet that you review once a year at least! But how does that stack up against other firms?

This session will compare (anonymously) the budgets of a number of firms looking at how their budgets are organised.

13.00 - 13.45

16.00 - 16.45

Networking, Schnetworking

How Can You Transform the Story of Your Law Firm’s Future?

Rob Brown Head of the Networking Coaching Academy

Most legal professionals struggle with confident, effective business networking, even though they realise it’s vitally important for creating new opportunities and building profiles. The good news is that networking is coachable. There are different strategies and styles of building and leveraging powerful connections for profit and profile.

This dynamic session will give you practical tips to conquer your networking fears, find an approach that works for you and become that confident and effective networker.

NOTES

Andy Green Story Starts Here

There are going to be two types of business winners: The cheapest or those with the best brand stories of success who are distinctive, compelling, and authentic. This is a no-twee, no-hippy storytelling zone. This is about fundamentals in business success for anyone in legal. Discover 5 key lessons to apply to your firm to transform your brand story, and multichannel content. People prefer brands with a story.

11.00 - 11.45

14.00 - 14.45

Online Marketing Masterclass

Marketing: Strategy or Tactics?

David Gilroy Director of Stuff & Things, Conscious Solutions

Lara Squires Director, Consortium Business Solutions

Your website is your shop window. With over 2,000,000 searches on legal subjects and the fact that over 80% of adults now go online, it’s clear that you need an effective online presence. But remember it’s not just about having a good website, it’s about what you do with it once you’ve got it that counts. This session will be offering a review of what a law firm’s website should have to be successful in 2016. Offering practical ideas that can be implemented into your current website or one you are planning to build.

Does your firm have a marketing strategy or are you busy doing without any clear objectives, industry analysts would suggest you should spend 10% of turnover on marketing but this can be a huge waste if the money isn’t spent wisely. Do you know all the tactics you can undertake that are free? Come and learn the basics of marketing strategy and why every firm should have one.

12.00 - 12.45

15.00 - 15.45

Trish Kinahan, Partner, Hazlewoods Accountants and David Gilroy, Director of Stuff & Things, Conscious Solutions

Marketing Budget Benchmark You do some marketing and hopefully you have a marketing budget, a nice tidy Excel spreadsheet that you review once a year at least! But, how does that stack up against other firms?

This session will compare (anonymously) the budgets of a number of firms looking at how their budgets are organised.

Rich Dibbins Digital Strategy Consultant, Conscious Solutions

Social Media: the Good, the Bad & the Ugly

Whether it’s LinkedIn, Twitter, Facebook, YouTube, Instagram, Vine or Periscope, it’s easy to get things wrong on social media. This session will look at some things that have gone wrong for law firms & what to do about it if it does go wrong.

But, in addition, there will be tried and tested tips, tricks and ideas so you can do it right in the first place.

13.00 - 13.45

16.00 - 16.45

The Evidence – How Good are Firms at Delivering Memorable Service?

How Can You Transform the Story of Your Law Firm’s Future?

Jonathan Winchester Shopper Anonymous UK

Most legal professionals struggle with confident, effective business networking, even though they realise it’s vitally importance for creating new opportunities and building profile. The good news is that networking is coachable. There are different strategies and styles of building and leveraging powerful connections for profit and profile. This dynamic session will give you practical tips to conquer your networking fears, find an approach that works for you and become that confident and effective networker.

Andy Green Story Starts Here

There are going to be two types of business winners: The cheapest or those with the best brand stories of success who are distinctive, compelling, and authentic. This is a no-twee, no-hippy storytelling zone. This is about fundamentals in business success for anyone in legal. Discover 5 key lessons to apply to your firm to transform your brand story, and multichannel content. People prefer brands with a story.

CONSCIOUS MARKETING THEATRE THURSDAY

CONSCIOUS MARKETING THEATRE THURSDAY

We’re pleased to be running the Conscious Marketing Theatre at Legalex. Each day we are delivering seven excellent workshops and have assembled some of the very best speakers around.

Each workshop will be packed with information which you can take back to your firm and put into immediate practice. All the presentations will be made available after the conference for you to share with your colleagues.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

ABOUT CONSCIOUS

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* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

THE LAW SOCIETY THEATRE WEDNESDAY

THE LAW SOCIETY THEATRE WEDNESDAY

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12.00 - 12.45

14.00 - 14.45

Legal Compliance Support: Revisiting Outcomes Focused Regulation (OFR)

Cybercrime

Pearl Moses Lead Consultant, The Law Society

Peter Rodd Senior Partner, Boys & Maughan Solicitors

Considering recent comments from the Solicitors Regulation Authority. In particular, their regulatory approach and perspective on areas such as risk, cyber security and best practice client care.

Cybercrime is the fastest growing area of fraud.

It is estimated to have made up 20% of Britain’s economic crime in 2014, but that percentage has now jumped to over 40%. Cybercrime and it’s associated social engineering poses a major threat to all legal practice;. one mistake can result in the closure of the firm. What are the risks and how can we minimise them?

13.00 - 13.45

15.00 - 15.45

Litigation Run in the Cloud – Panaceæ for a Troubled Litigation Landscape?

Innovation in the Delivery of Legal Services & the Administration of Justice

Tony N Guise Director, GUISE Solicitors

This seminar will show you how your litigation practice can take advantage of Cloud based platforms today on which to run litigation despite the shortcomings of government efforts to introduce IT into the courts. With this approach your firm can minimise costs, increase productivity and using established technology drive up profit despite the growing menace of fixed recoverable costs.

NOTES

Peter Wright Solicitor & Managing Director, DigitalLawUK Ltd

Examining how the provision of legal services will evolve, looking at online legal services, the increased use of technology and taking account of the Law Society’s Future of Legal Services report, while also considering the development by the Ministry of Justice of an online court and the proposals in the Briggs Report.

12.00 - 12.45

14.00 - 14.45

Protect and Prevent: Combating Cybercrime in Conveyancing

AML Policy and Practice: Preparing for the Spotlight

Tim Hill & Graham Murphy, The Law Society

Amy Bell & Scott Devine, The Law Society

Criminals attack and infiltrate the legal sector every day.

From Friday fraud, vishing, phising, email hijacking and locky ransoms, through to ever more sophisticated attacks. Listen as we highlight an anonymous case study about how one firm learnt from being the victim of a £35,000 conveyancing scam. Learn from the mistakes of others as we highlight what you can do to protect and prevent your firm from also being a victim.

This session will cover current AML policy issues relating to the legal sector in the UK and also some practical issues that come with complying with AML rules. The UK will shortly be assessed by the global AML standard setter (FATF) on the effectiveness of its regime. This, alongside the transposition of the fourth EU Money Laundering Directive, has led to almost all facets of the UK’s AML regime being currently under review. We will discuss these developments and the practical implications for solicitors.

13.00 - 13.45

15.00 - 15.45

Litigation Funding: Golden Opportunity or Poisoned Chalice?

Legal Compliance Support: Revisiting Outcomes Focused Regulation (OFR)

Tony N Guise Director, GUISE Solicitors

The principal forms of litigation funding, the main providers and recent developments by way of crowd funding as a means to enable litigation to be pursued are explained. Potential traps for the litigator new to the model are highlighted together with a solicitor’s duties under the professional rules. The thorny issue of capital adequacy is reviewed and the efforts of the Association of Litigation Funders to address that issue.

Helen Carr The Law Society

Considering recent comments from the Solicitors Regulation Authority. In particular, their regulatory approach and perspective on areas such as risk, cyber security and best practice client care.

ABOUT THE LAW SOCIETY As the independent representative body, The Law Society is the official voice of the profession. From lobbying parliament and campaigning for justice, to delivering training and promoting solicitors to the public, the Society represents, promotes, and supports solicitors across England and Wales.

We offer support, advice, and guidance on areas of policy, practice, and management, and also represent the profession by campaigning on legal issues important to solicitors and the public.

THE LAW SOCIETY THEATRE THURSDAY

THE LAW SOCIETY THEATRE THURSDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

We support our diverse membership by tailoring products and services to their specific needs, helping them to develop their careers and businesses in a changing legal landscape. The Law Society is delighted to support LegalEx, which brings top experts in the legal industry under one roof for two highly informative and interactive days.

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SYMPHONY LEGAL THEATRE WEDNESDAY

SYMPHONY LEGAL THEATRE WEDNESDAY 11.00 - 11.45

15.00 - 15.45

Improve Your Firm’s Performance

Financing Your Practice and Preparing for Succession

Steve Billot Director, Symphony Legal for consistency

All law firms must be run as a business and in this session we will consider the key principals and provide some practical guidance and current hot topics for improving your firm’s performance.

16.00 - 16.45

How to Avoid Fraudsters Accessing Your Client Funds

The Missing Link to Financial Success; ABC or 123?

Paul McCluskey UK Head of Professional Practices, Lloyds Bank

Eric Fetcher Symphony Legal for consistency

Fraud continues to be a key concern of many law firm managing partners. Understand what you should be doing to raise awareness within your business and learn some of the practical steps you can take to safeguard your staff, your business and your clients. Listen to a live fraud recording and learn what help is available to keep your business safe

This seminar explores the link between general management, risk, compliance, financial management and sucess. Some firms do better than others and there are reasons. Learn from what the better ones do, if it is ABC or 123 and put it into practise.

13.00 - 13.45

17.00 - 17.45

Top Tips for Implementing Marketing in Your Firm

How to Make Your Firm “Merger Ready”

Adrienne Halladay Director, Symphony Legal

Without an effective marketing infrastructure in place marketing at your firm or any marketing activity at an individual level is virtually impossible. Today we will explore a few essentials that you need in place to ensure that you are implementing successfully all marketing activities at your firm.

Peter Noyce Partner, MENZIES LLP * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

How private equity and external funding will impact on the legal profession. How engaging with other professions i.e. financial services can impact the future strategy of your law firm.

12.00 - 12.45

14.00 - 14.45

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Viv Williams Symphony Legal

Business-Efficient Law Firms and Increasing Profitability Through Focused Strategy Whether you’re posting a link to your latest blog post on Facebook or a new post on LinkedIn, if people aren’t hitting the like button, then your efforts are almost worthless. So the question is why do some posts seem to attract lots of likes, while others get ignored?

Andrew Roberts Director, SSG Legal

This session will concentrate on the key areas that you need to address to make your firm “merger ready”.

We will look at the process from start to finish and show how early preparation is key. Each merger is different but by using past experience and anecdotes we will demonstrate there are some simple things you can do to increase the chances of success.

11.00 - 11.45

14.00 - 14.45

Financing Your Practice and Preparing for Succession

Personal Injury Law Reforms: Lessons to Be Learnt for All Law Firms

Viv Williams Symphony Legal

Julian Oldfield Symphony Legal

How private equity and external funding will impact on the legal profession. How engaging with other professions i.e. financial services can impact the future strategy of your law firm.

Personal injury firms are trailblazing changes and having to adapt to survive huge cuts in their margins. All law firms could benefit from learning about what changes PI firms are making to be more efficient. This session examines the way modern law firms think about change management and how they could implement practical steps to improve the bottom line.

12.00 - 12.45

15.00 - 15.45

Partner Level Hiring – Confessions of a Head-Hunter

Running a Law Firm as a Business

Andrew Roberts Director, Ampersand Legal Ltd

Steve Billot Director, Symphony Legal for consistency

This seminar will shed light on the partner level recruitment process, highlighting the positives and the pitfalls, in order to help your firm successfully attract key lateral hires.

All law firms must be run as a business and in this session we will consider the key principals and provide some practical guidance and current hot topics for improving your firm’s performance.

13.00 - 13.45

16.00 - 16.45

The Missing Link to Financial Success; ABC or 123?

How to Grow Your Social Media Following

Eric Fletcher Symphony Legal for consistency

This seminar explores the link between general management, risk, compliance, financial management and sucess. Some firms do better than others and there are reasons. Learn from what the better ones do, if it is ABC or 123 and put it into practise.

Peter Bowen Symphony Legal

The only way to grow your social media following is to get your audience to engage with the content you post. Whether you’re posting a link to your latest blog post on Facebook or a new post on LinkediIn, if people aren’t hitting the like button, then your efforts are almost worthless. So the question is why do some posts seem to attract lots of likes, while others get ignored?

SYMPHONY LEGAL THEATRE THURSDAY

SYMPHONY LEGAL THEATRE THURSDAY

Symphony Legal brings together skills and expertise in all matters relating to running a successful law firm.

Our experienced team can work with your law firm to provide strategic positioning, marketing advice, compliance support, financial management, business planning, succession and exit planning, change management, people management and a whole host of other things to ensure that your firm realises the growth it deserves.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

ABOUT SYMPHONY LEGAL

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TECHNOLOGY THEATRE WEDNESDAY

TECHNOLOGY THEATRE WEDNESDAY 15.00 - 15.45

Practice Management Masterclass 2016

Innovation - Strive for More Than Faster Horses...

In these days of increasing compliance regulations and management responsibilities, learn how to effectively manage your law firm without taking away from your fee earning time. From compliance to cash management to running your practice as a business, this session will guide you through the practical aspects of managing a law firm today.

Henry Ford once said “If I had asked people what they wanted, they would have said faster horses...” How can you change the way your firm works to revolutionise your practice?

Learn how small firms are embracing smart technology to propel themselves into the 21st century, and what you can do at your firm to lead the way.

12.00 - 12.45

16.00 - 16.45

10 Key Points When Choosing the Best Cloud Service for Your Firm

Why Firms Must Embrace ‘the Cloud’ to Realise the Value of New Technologies

Deborah Edwards Head of Training and Support Services, Insight Legal

Matthew Newton Operations Director, Oosha Ltd

Joe de Wet LEAP Legal Software

Simon Thompson Managing Director, Change Harbour

In this seminar, Matthew will discuss the options for legal firms looking to migrate their IT to the cloud. Focus will be given to the 10 most important considerations when choosing a cloud service provider with special attention paid to the Solicitors Regulation authority (SRA) Silver Lining Report which outlines cloud computing guidelines for the legal sector.

The importance of reliability, performance, information security & data sovereignty will be discussed.

Many firms claim to view technology as a key enabler for differentiation and driving profitability, however leadership in said firms continue to express frustration that their ever increasing technology spend is not delivering the promised business value, but why? Simon Thompson explains why firms must embrace the opportunities offered by cloud computing otherwise it seems inevitable that the more radical promises of new technology such as AI will continue to fail to materialise.

13.00 - 13.45

17.00 - 17.45

Orlando Scott-Cowley, Quiss Technology and Nick Hayne, Mimecast

What’s Stopping You Being the Next Big Data Breach?

14.00 - 14.45

Lauren Riley Founder and CEO, The Link App * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

Excellence through experience

11.00 - 11.45

Hacking big (and small) companies for their data is the new black; at the heart of each and every new hack is usually an innocent looking email which turns out to be a targeted spear-phishing attack. Companies, or their users that fall for these sophisticated, advanced and convincing emails are finding their databases and corporate data are easily stolen and irreparable damage is caused.

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SPONSORED BY:

Spot the Difference - Observations of the Legal Sector From the Inside and Out Lauren understands the day-to-day problems faced by law firms and their clients alike—particularly in today’s fast-paced world—and is passionate about solving them through the innovative use of technology. As a qualified solicitor and the founder of a technology business, Lauren is continually observing the legal industry as an insider and as an outsider.

This unique perspective yields insight on the best ways forward for the legal sector.

Mark Garnish Development Director, Tikit

Time Recording in 2016: What’s Changed?

The legal market is becoming increasingly competitive and doing things as efficiently as possible has become a must, if you want to maintain your firm’s profitability. Effective time recording therefore is essential. But what has changed and how do we do it better?

11.00 - 11.45

14.00 - 14.45

People, 0-Day Exploits and New Laws –the Real Problem With Our Information Security Defences

CyberCrime: What More Can We Do?

Graeme McGowan Technical Director, Bronzeye IBRM

People before cyber security before compliance. More than 60% of data breaches are caused by insider human error or malicious act. Around 80% of large breaches have their genesis in the supply chain. As our DP laws demand more proactivity from executives, with the threat of stiff penalties for failure, our information security defences must be strong, management must be on the ball and everyone must play their part.

SPONSORED BY:

Nigel Wilson and Mark Edwards FINANCIAL EYE

Our seminar will discuss a range of measures that your law firm can implement to protect your business against cybercrime. You will learn all about our security solutions and processes; the widely recognised Cyber Essentials, a government-accredited audit and certification programme; how to monitor attempts to hijack your systems and data; and the benefits of an especially designed Commercial Crime protection and Cyber Risk Insurance policy.

12.00 - 12.45

15.00 - 15.45

Why Branding for Law Firms?

On-Premise vs Cloud Security: What Makes Yours Better Than Ours?

Halyma Khanam Websites for Legal Firms

Websites have become a crucial part of marketing and is a great way to advertise your services, and demonstrate your expertise 24/7. However a website that is static with information, and has a “look”, which is not appropriate to their standing is causing some legal firms to lose out on gaining potential clients. In this seminar we explore why ignoring your image is attracting the prospects and clients you don’t want!

Excellence through experience

Jeff Dodd CEO, EntrusIT

The security of cloud IT services is the most common objection raised by legal firms. But is your IT really more secure because it’s in your office? If so, why? We look at some of the facts about on-premise vs cloud security and ask “what makes yours, better than ours?”

13.00 - 13.45

Orlando Scott-Cowley, Mimecast and Nick Hayne, Quiss Technology

What’s Stopping You Being the Next Big Data Breach?

TECHNOLOGY THEATRE THURSDAY

TECHNOLOGY THEATRE THURSDAY

Hacking big (and small) companies for their data is the new black; at the heart of each and every new hack is usually an innocent looking email which turns out to be a targeted spear-phishing attack. Companies, or their users that fall for these sophisticated, advanced and convincing emails are finding their databases and corporate data are easily stolen and irreparable damage is caused.

ABOUT QUISS

We have secured a number of key speakers from the world of technology to offer their advice and experience through topical seminars over the two days.

This is your opportunity to discover what is happening in the world of technology and what you need to know to keep your law firm at the forefront of the market in this ever evolving world.

Excellence through experience * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

Quiss Technology are delighted to be sponsoring the Quiss Technology Technology Theatre at LegalEx 2016.

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* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

PRACTICE MANAGEMENT THEATRE WEDNESDAY

PRACTICE MANAGEMENT THEATRE WEDNESDAY

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11.00 - 11.45

15.00 - 15.45

The Impact of Communications Technology in the Legal Sector

CyberCrime: What More Can We Do?

Will Morey Ericsson-LG on behalf of BDR

Nigel Wilson and Mark Edwards FINANCIAL EYE

Technology has impacted every aspect of our home and working life. As the pace of change grows ever quicker, understanding how to harness technology to help your business compete and win is essential. The legal sector, like many others, face huge opportunity and risk in embracing the latest technologies. This short seminar provides an insight into how law firms across the UK can win by integrating new technologies into their business processes and strategies.

Our seminar will discuss a range of measures that your law firm can implement to protect your business against cybercrime. You will learn all about our security solutions and processes; the widely recognised Cyber Essentials, a government-accredited audit and certification programme; how to monitor attempts to hijack your systems and data; and the benefits of an especially designed commercial crime protection and cyber risk insurance policy.

12.00 - 12.45

16.00 - 16.45

Employee Advocacy on Social Media: An Implementation Journey

Capital Allowances – Protecting Your and Your Clients’ Interests

Maz Nadjm Founder & CEO, SoAmpli

Neil Farquhar National Director, Savills

Interest in employee advocacy on social media has grown 191% since 2013, making it one of the hottest megatrends in the world of digital communications right now. But what are the elements that can make or break your employee advocacy programme and how do you know if your company is ready for it?

Capital allowances are becoming increasingly complex.

How do you ensure your client’s capital allowances position is maximised? Are you protected from your clients if they subsequently discover they have missed out on tax savings from capital allowances? This seminar uses case studies to demonstrate the opportunities and pit-falls to be found in commercial property transactions, from establishing legal entitlement through to agreeing values with HMRC and the Valuation Office.

13.00 - 13.45

17.00 - 17.45

The Smallest Things Make the Biggest Difference

Changes to CPD: Are You Prepared for Continuing Competency?

Matt King OBE Lawyer & Author

An interactive journey reflecting upon the experiences — positive, negative, & emotion churning —which have taken Matt from lying on a rugby pitch as a 17-year-old boy with a broken neck, through to reading law at university, qualifying as a solicitor, completing the New York Marathon, skiing the slopes of Sweden, mentoring spinal-cord injured individuals, and being the youngest person ever to be awarded an OBE at the age of just 26.

14.00 - 14.45 Nathan Collins Druva

Is Your Organisation Ready for Data Governance and Compliance Obligations?

IT teams today are tasked with doing more than protecting data – with regulations such as GDPR as well as sector-specific compliance obligations, your organisation must also be prepared to provide that data on demand for HR and litigation purposes, as well as make sure data is handled in a way that’s compliant with company policies and regional regulations.

Gary Yantin Director of Best Practice, VinciWorks

On 1st November 2016 the SRA’s new approach to continuing competence becomes mandatory. Changing to the new approach will not be easy. Solicitors must start preparing now if they wish to remain compliant. This seminar from VinciWorks is light on theory and heavy on practical advice. Attendees will learn how to identify learning needs, build a learning and development plan and consider methods for recording and demonstrating that they have fulfilled the SRA’s requirements.

11.00 - 11.45

14.00 - 14.45

Cybercrime...Ignorance Is No Defence!

Stop Contract Management and Non-Compliance Hurting Your Firm

Alastair Murray Director, The Bureau

Alastair demonstrates a now not uncommon “hack” of an office network and how simple it is to fall victim to these scams. Staff are increasingly vulnerable to phishing fraud where a familiar email address of a supplier or work colleague is cloned to encourage them to do what they would not normally do…click on that emailed link or attached Word file!

James Courtis-Pond Founder & CEO, AnyData Solutions

Learn why your firm should care much more about its enterprise-wide contracts! Contracts govern over 80% of your transactions. Failure to have instant visibility of them causes cash to leak out of your firm and staff inefficiencies. Contracts are often your first line of defence to ensure compliance with the Modern Slavery Act 2105, or Anti-Bribery Act or Data Protection Act, or the Small Business, Enterprise and Employment Act 2015.

12.00 - 12.45

15.00 - 15.45

Innovation - Strive for More Than Faster Horses!

Is Your Organisation Ready for Data Governance and Compliance Obligations?

Kendra Ross LEAP Software

Henry Ford once said “If I had asked people what they wanted, they would have said faster horses ...” How can you change the way your firm works to revolutionise your practice?

Learn how small firms are embracing smart technology to propel themselves into the 21st century, and what you can do at your firm to lead the way.

13.00 - 13.45

Dr Suhail Chughtai Orthopaedic Surgeon & Medico-Legal Examiner, Clinical Director, M L Professionals Ltd

Saving Time & Costs for Personal Injury Sector Law Firms

Personal injury law firms need both speedy dispatch of medical reports and high quality of content (text & relevant images) to save time and costs that is incurred in unnecessary exchange between the expert and solicitors. Dr Chughtai, CEO of the business award winning Medico.legal Firm, explains how methodology used by his company operating with 1000 + P.I. law firms in UK helps get high quality medical reports in time.

Nathan Collins Druva

IT teams today are tasked with doing more than protecting data – with regulations such as GDPR as well as sector-specific compliance obligations, your organisation must also be prepared to provide that data on demand for HR and litigation purposes, as well as make sure data is handled in a way that’s compliant with company policies and regional regulations.

PRACTICE MANAGEMENT THEATRE THURSDAY

PRACTICE MANAGEMENT THEATRE THURSDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

NOTES

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FIRMS OF THE FUTURE THEATRE WEDNESDAY

FIRMS OF THE FUTURE THEATRE WEDNESDAY 11.00 - 11.45

Darren Hickman Managing Director, ComplianceAssist

Using the Internet to Enhance Your Due Diligence

A core element of anti-money laundering is to ensure due diligence is undertaken. Many systems and databases exist, but a wealth of information is freely available to help take due diligence further.This seminar will cover Internet searching to help target the information you require. Looking at how this can be put in to practise and give you the skills to use the Internet to enhance your due diligence.

Business Intelligence is a Game Changer: But Often Difficult to Make Happen Many Firms generally struggle to implement successful business Intelligence (“BI”). According to Gartner 70% of BI projects fail leading to tough questions on cost, time, resource and results. Law firms face a range of challenges depending on where they are in their BI journey, often including mash up of different technologies, software and resources required to implement their BI.

16.00 - 16.45

How Your Bookkeeper Can Inform a Successful Growth Strategy

Finance for Growth

John Gilmartin CEO, Klyant Accounts

Let’s face it, the bookkeeper’s office is often the least visited room in the building. If one of the keys to business success is to ensure that business performance is consistently checked, this should not be the case. This seminar will set out practical ideas on how to allow your bookkeepers to thrive in their roles and add value to the firm by providing real time financial data and financial reports which will inform growth strategy.

Andy Davies Sales Director, LDF

The financial landscape is changing. Access to finance remains a challenge for many professional firms and as such, more and more are considering non-bank finance as an alternative to traditional sources. LDF have a heritage in professional finance solutions and this session is designed to discuss these challenges, exploring the options available to firms in achieving finance for growth.

13.00 - 13.45

17.00 - 17.45

21st Century Networking for Professionals

The Ever Changing World of Legal Costs

Stef Thomas Author of Business Networking for Dummies

Networking doesn’t have to be a long game. There are tried, tested and proven strategies and techniques to ensure that networking will work quickly. In a fast paced seminar, Stefan will explain exactly how to ensure your networking brings tangible results, joining up face to face networking, with social media and content marketing.

Kieren Windsor and Phil Elliott Aon UK Limited * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

Steve Hayward and James Courtis-Pond AnyData Solutions

12.00 - 12.45

14.00 - 14.45

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15.00 - 15.45

Cybercrime & Fraud – Insurance & Risk Management

Overview of the risks faced, the implications to firms from an insurance perspective and possible solutions to help reduce exposure (risk management & insurance).

Richard Allen Head of Commercial Litigation, Lawlords Costs Consultants

A review of recent and current changes to legal costs and practical guidance on best practice

11.00 - 11.45

14.00 - 14.45

Professional Freedom: Financial Strategy in the Modern Law Firm

The Future of Diversity in Law

Tina Surman TLAM Limited

Miranda Brawn Barrister and Founder of the Miranda Brawn Diversity Leadership Foundation

How should law firms strategise their finances in the current legal market? Professional Freedom is a measure of strategies– time and cost savings judged against the ability to expand income generation. Financial success begins with comprehensive fee-earner analysis and understanding cash flow. After covering these principles, the seminar will turn its focus on the kind of strategic decisions partners need to make on financial management for the modern law firm.

Diversity is the inclusion of skills and ideas from a diverse range of people who are most representative of the whole of society. Miranda understands the diversity challenges faced by the legal industry and is passionate about closing the diversity gap. With a background in finance, law and technology, Miranda’s session will cover practical things law firms can do right now to increase diversity in the legal profession.

12.00 - 12.45

15.00 - 15.45

Through the Eyes of a Recruiter

Must Have Presentation Skills For Lawyers

Chris Ewles Law Staff Legal Recruitment

Recruitment in the 21st century, how social media and technology have changed the way recruitment works. Law firms effectively recruiting their staff and what a recruitment agency can offer in the current market. What do clients and candidates expect from an agency? What does an agency expect from clients and candidates? The decision makers, who makes the final call?

Spencer Waldron Prezi

Make a powerful point! A simple guide on how to improve your next Presentation to clients. Discover the secrets of planning, designing and delivering a knockout presentation.

13.00 - 13.45

16.00 - 16.45

Changes to CPD: Are You Prepared for Continuing Competency?

Keep an eye on our digital show guide for speaker updates

Gary Yantin Director of Best Practice, VinciWorks

On 1st November 2016 the SRA’s new approach to continuing competence becomes mandatory. Changing to the new approach will not be easy. Solicitors must start preparing now if they wish to remain compliant. This seminar from VinciWorks is light on theory and heavy on practical advice. Attendees will learn how to identify learning needs, build a learning and development plan and consider methods for recording and demonstrating that they have fulfilled the SRA’s requirements.

Speaker to be Confirmed

FIRMS OF THE FUTURE THEATRE THURSDAY

FIRMS OF THE FUTURE THEATRE THURSDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

NOTES

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STAND NUMBER L500

HOW TO GROW YOUR FIRM BETWEEN REFERRALS Referrals may still be your practice’s primary source of new clients, but how many clients are you missing out on while you wait for the next referral?

Consider this: A stunning 97% of people will research local professional services online before making a purchase decision and new survey data shows that law firms that aren’t using online marketing tactics are missing out on desirable work, regardless of their reputation or ability to complete that work (sources: BIA/ Kelsey; Alyn-Weiss).

WHY THIS MATTERS TO YOU… You now need a strong digital presence in order to be found (and found first) when potential clients are searching for your services.

Where law firms have traditionally been dependent on existing relationships to generate new business, new survey data shows that the majority of clients are bringing their cases to firms that they find and research online without a recommendation or referral from a friend, colleague or lawyer (source: Alyn-Weiss).

This explains why 77% of professional firms now depend on their online presence to generate new business leads (source: Hinge).

authority and earn new clients between referrals.

The fact is, with increased competition from increasingly marketing-smart practices, you’re slowing down your entire firm’s growth when you don’t have systems in place to attract, respond to and convert your best prospects into clients.

You can break this process down into 3-steps; Attract, Respond, Convert.

GROW YOUR FIRM BETWEEN REFERRALS… New marketing isn’t about shouting louder than your competitors (and tarnishing your professional reputation in the process). Instead it’s about being more helpful and offering up the genuine expertise that your ideal clients need.

Strategic online marketing not only brings you a consistent stream of pre-qualified enquiries (i.e. people who are looking for the services you offer and are ready to become paying clients), it also ensures that your firm grows predictably and sustainably.

When done correctly, new marketing ensures you never miss an opportunity to engage prospects, establish your industry

WHERE TO START...

To attract your best clients, your firm should be producing original content for your website and distribution channels. This is an opportunity for you to build your firm’s authority and ensure that you’re front-of-mind whenever a potential client needs your services (Google rewards your original content production with higher search engine rankings).

By automating your lead nurturing processes using a marketing

automation platform, you’re able to respond instantly with highly relevant and personalised content whenever someone shows interest in your firm.

These processes ensure that your firm attracts a consistent stream of qualified enquiries who have been pre-warmed on your services, making it easier for you to convert them into paying clients.

Importantly, these processes free you from the feast/famine cycle of regular law firm life... busy one month, then hunting for revenue the next.

Get your free guide to the “Self-Managing Client Attraction Process” at www.properopartners. com/legalex

WANT TO MAKE IT WORK FOR YOUR FIRM? Attend James Noble’s talk on the proven 3-step process for attracting new clients and growing revenue, and put an end to the feast/famine cycle of regular law firm life. With systems that attract, respond to and convert your best prospects into clients, your firm can achieve predictable and sustainable growth between referrals.

Attend the free CPD certified workshop “How to Win Clients Between Referrals” in the Keynote Theatre on May 11th 15.00 –15.45 & the Hot-Topics Theatre on May 12th 14.00 – 14.45 Visit Propero Partners at stand L500

Get your free guide to the “Self-Managing Client Attraction Process” at www.properopartners.com/legalex

CONTACT Propero Partners www.properopartners.com/law james.noble@properopartners.com 020-3369-6844 @ProperoUK

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STAND NUMBER L230 STAND NUMBER L230

CYBER SECURITY - TIME TO ACT Recent high profile data breaches have ensured cyber security is again a hot topic of discussion amongst law firms. And despite the best efforts of organisations to secure their systems, criminals know the weakest point is typically the individuals using the system, not the system itself.

It’s important to train everyone in a firm, from senior partner to secretaries and fee-earners to support staff to recognise threats and understand how to reduce the risks of a serious breach, which might actually cost more in reputational damage than stolen data or a client’s money.

But it’s time the focus switched to practical advice, rather than just news of more impending problems. At Quiss we deliver advice and training to staff at many law firms to help cut the risks, with best cyber security working practices including but not limited to these helpful hints:

PC & LAPTOP SECURITY • • • • •

•

Lock your PC when you leave your desk.

Do not store private/sensitive information on your desktop or in unsecured local folders.

If you receive an anti-virus alert, immediately report it to the helpdesk.

Do not install any software/ apps that have not been specifically authorised.

Read any on screen alerts and understand them. Don’t just click on them to get rid of them!

Shut down your PC at the end of the day (to ensure updates are automatically installed).

ABOUT THE AUTHOR James Smith is Training Manager for Quiss Technology and is

40

MOBILE DEVICES • •

Lock mobile devices with a password or Personal Identification Number (PIN).

Turn off Wi-Fi and Bluetooth services when not in use.

PASSWORD SECURITY • • •

Learn how to create and remember strong passwords.

Never disclose your password (even to IT Support).

Change your password regularly.

E-MAIL SECURITY •

•

•

•

Look out for suspicious e-mails, e.g., address, content/wording, urgent requests, requests to follow links, unexpected attachments.

Beware Phishing/Spear Phishing e-mails e.g., unexpected request/ information with familiar tone claiming personal knowledge.

Be aware the address could be fake, double check content/wording, urgent requests, requests to follow links, unexpected attachments.

Ensure you have appropriate e-mail security that’s current, patched and managed.

responsible for the design and delivery of bespoke IT training courses from pre-implementation to on-going staff development.

He and his team work with organisations of all sizes, across

USING WI-FI – BEST PRACTICES • • • •

When using public Wi-Fi ensure you log off any services you were signed into.

Tell your device to forget the network (to prevent future automatic connection).

Make sure you can identify the correct network.

Avoid conducting financial or corporate transactions on unsecure public networks.

IDENTIFY SECURE WI-FI CONNECTIONS • • •

Is the network name correct?

Does it require a security code?

Is the security code individual to you?

WEB BROWSING •

•

Identify secure web connections, check for https:// and a padlock in the browser.

Be aware of/look for any suspicious links.

AWARENESS OF SOCIAL ENGINEERING •

Make sure your social networking profiles (e.g., Facebook, Twitter, YouTube, MSN, etc.) are set to private.

a range of industries in the private and public sectors.

With over 14 years’ experience in the development, delivery and management of IT training on

• •

Be aware of what information you share online e.g., LinkedIn. Be cautious when giving out personal information on the Internet.

USING PORTABLE MEDIA • • •

Never plug an unknown USB drive into your PC/Laptop.

Do not plug your USB powered device into a public USB charging point.

Encrypt USB drives if possible.

This list is by no means exhaustive and only scratches the surface of the complex challenge cyber security poses for law firms in this always-on, digital world, where criminals are developing ever more sophisticated methods to steal.

We urge every law firm to provide regular cyber security training for everyone within their organisation, ideally as part of the induction process, as new starters are more vulnerable to attack in this way.

If in doubt, find out how Quiss can help.

CONTACT www.quiss.co.uk 0333 222 4334

Microsoft and bespoke applications, as well as the custom development of automated Microsoft Office based applications, James is an authority who writes regularly on the subject.

10

Take a fresh look at SearchFlow We’ve got property covered, from searches and surveys, to identity checks and insurance against risk and liabilities.

Call 0870 423 2922 or visit www.searchflow.co.uk

Property Intelligence

STAND NUMBER L566

THE BUREAU. SPECIALIST WEB DESIGNS FOR PROFESSIONAL FIRMS Best known for its work in the UK Insurance and Financial sector, The Bureau is one of the most experienced Website designers in the country. Having published hundreds of sites, from simple 2 or 3 page promotional ones to large and complex back office databases and secure online trading platforms, there is not much The Bureau does not know about creating compelling Websites and e-marketing campaigns.

SECURITY AT ITS HEART The Bureau has put cyber security at its heart. Security breaches in big companies make easy news but for small to medium sized ones the threats are only beginning to be recognised. The Bureau has forged a partnership with the National Cyber Skills Centre (NCSC) and the cyber risks vulnerability assessor DEPH Risk and their partners to bring security to the heart of its solutions and its client businesses.

UNRIVALLED EXPERTISE Since its formation around 20 years ago The Bureau has developed unrivalled expertise in creating stand-out Websites, individually designed by its team of highly skilled programmers.

Supporting these it provides robust Web server facilities, all UK based, to deliver fast and secure online marketing and Web trading for its clients throughout the country.

The Bureau’s knowledge of industry regulatory and compliance regimes is its trump card. Having a Web designer who understands your business makes all the difference, resulting in a product that is accurate, relevant and compliant.

E-MARKETING SKILLS Using powerful e-campaigning software and in-depth analytics, client e-campaigns are scrutinised, evaluated and refined to foster ever closer and reliable client relations. The Bureau driven e-campaigns are helping its clients develop stronger and more reliable

client connections, encouraging greater loyalty and valuable referral business.

“AHEAD OF THE GAME” The Bureau has remained “ahead of the game” by developing tools and services for its clients to help them stay a step in front of their rivals. The need to be mobile friendly, sociable on Twitter and Facebook, and to have one or more branded business Apps are all addressed by The Bureau.

CYBERCRIME INITIATIVE The Bureau has been busy with its industry colleagues to address the growing incidence of cybercrime.

Whilst much talked about, many firms remain uncertain about what threats they face. Ever the one

to keep ahead of the pack The Bureau has joined forces with The National Cyber Skills Centre and DEPH Risk, based in Malvern, who provide a programme of tailored and practical cyber training courses for staff and managers and are working closely with The Bureau to deliver workshops and formal courses for its clients and other professional firms.

No single company can expect to deal with all the threats that cybercrime poses and it is collaborative initiatives like this that will help meet the many challenges ahead. The knowledge and expertise of the NCSC and DEPHRisk and the day-to-day experiences and commercial connections of The Bureau combined are set to deliver a series of jaw dropping cybercrime presentations to give audiences the motivation and skill to keep their staff, clients, data and good name safe, secure and crime free.

CONTACT www.the-bureau.co.uk 01342 301325

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STAND NUMBER L256

YOUR TIME IS OUR BUSINESS Our aim is to maximise your costs recovery with the minimum of fuss. Let our team of experts explain how today.

WHO ARE WE...

Evolution Costs Ltd is one of the country’s leading costs drafting firms, dedicated to providing a complete, bespoke cradle-to-grave service for each of our Clients.

We provide costs drafting services to a number of the profession’s best known law firms and are responsible for assisting them to maximise their revenue in the shortest possible timeframe.

We operate in a sector that has stemmed from a profession to an industry and has now evolved to the point where lawyers are businessmen. Consequently, we recognise that each and every claim has to be viewed as a project and managed accordingly. We therefore treat every fee earner as a singular Client and identify

their individual requirements, at all times remaining alive to the needs of the Client firm as a whole.

Put simply, we pride ourselves in providing the best strategic costs service in the marketplace. We have grown exponentially over the past decade to the point where we now provide our services to some of the largest names in the profession.

WHAT WE DO...

We draft and negotiate Schedules of Costs, Statements of Costs, Budgets and detailed Bills of Costs up to the point of Provisional/Detailed Assessment.

We also attend CCMCs and Detailed Assessments and draft any costs pleadings necessary to attain the result sought by our Clients. This includes Points of Dispute, Points of Reply and any interlocutory Application needed to obtain the required Order.

With Evolution, we guarantee you will get the following: • • • • • • • • • • •

Quick turnaround – Schedules of Costs provided in 48 hours, Budgets provided in 72 hours and Bills of Costs provided in 5 working days. Book your slot now!* Profit costs maximised Your own individual client manager No win – no fee!* Our fees recovered from the paying party* Competitive fee structure, bespoke terms agreed for volume instructions Disbursement and profit funding IMMEDIATE WIP RELEASE – release your cash flow NOW Free costs troubleshooting services* Free next day nationwide courier service A hands-on approach from the management team Management reporting at the push of a button – how and when you need it

*Terms and conditions apply

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We are primarily instructed to deal with high value catastrophic personal injury claims, clinical negligence matters, heavy commercial bills and group litigation. Our Bills are regularly assessed in the Senior Court Costs Office and we have built up strong relationships with Costs Counsel based at Ropewalk Chambers and 4 New Square Chambers.

Agreeing costs and getting paid are two very different things, however. We have a dedicated team that deals with the enforcement aspect where costs payments that have been agreed have not been received within the specified timeframe.

WHY SHOULD YOU CONTACT US...

Our growth is organic and has always been sustained by word of mouth. We have never had a sales/ marketing machine like a number of our competitors; we prefer to be famous among the few. Our Client relationships are long term because we believe in cultivating relationships based upon trust.

We constantly strive to exceed our Clients’ expectations, not just on day one, but throughout the ongoing business relationship.

We only employ experienced or qualified Costs Draftsmen and our staff turnover is low, so we can guarantee that the service you receive will be consistent throughout the life of the claim.

We also work closely with a number of firms who provide disbursement funding and WIP drawdown facilities at the point the Bill of Costs is served. The monies released are usually in the region of 70-80% of the realistic value of the Bill of Costs, which means that our Clients cannot be held to ransom by third parties who think that they might under settle claims simply for cash flow purposes.

Want some free costs advice?

Or just fancy a coffee and a chat? Come and speak to us at Stand L256 and Matt and Mark will do whatever they can to help you.

CONTACT EVOLUTION COSTS LTD www.evolutioncosts.com enquiries@evolutioncosts.com 0151 242 0960

Tikit P4W

Making legal technology work for you.

Welcome to the future of practice management ...

With over 600 clients, Tikit’s Partner for Windows (P4W) is improving efficiency in law firms across the UK. In one comprehensive practice and case management system, Tikit P4W provides your firm with all your accounting, billing, timerecording, business intelligence, case and document management capabilities.

Case and document management

P4W works within Microsoft Office applications so your fee earners can work in a familiar setting, with access to powerful filing, collaboration and work flow tools.

Client collaboration

Tikit’s WebShare enables practice-defined case data and documents to be published to a secure portal for access by clients and authorised third parties whenever they want.

Legal Aid

P4W is fully compliant and up-to-date with LAA regulations and can capture every minute that can be claimed, at the current rate for the case.

Claims management

P4W’s Claims Management/ MoJ portal works within the application, so there is no need to login separately to the portal and data duplication becomes a thing of the past.

Follow us on Twitter @TikitP4W

To find out more, visit us at stand number L564 or contact us using the details below: T 01489 609 010 E enquiries@tikit.com www.tikit.com

Connect

Highly effective IT that has been game-changing for us.

Pure and simple.

Morrisons Solicitors

To find out why e-know.net is changing the game for an increasing number of UK law firms, please come and visit us on stand #L560

Accessible. Available. Assured. www.e-know.net

|

sales@e-know.net

|

+44 (0) 1952 225 000

STAND NUMBER L246

ENHANCING YOUR CLIENT DUE DILIGENCE The Money Laundering Regulations state client due diligence should be undertaken using a risk based approach. Is the Internet an option for a firm faced with a higher risk client?

The challenge of the MLRO is to make an assessment of the different clients their firm may deal with. From this, an approach must be developed to say how the available sources of information should be used to undertake due diligence at the right level for the right client.

To assist a firm in getting to know more about their client, many systems and databases exist. These offer information covering a variety of areas such as sanctions and PEP, ID verification, and adverse media.

After all of these available systems, there is another option which should not be overlooked.

The Internet contains a wealth of information and is growing daily. Whilst it is unlikely to be able to replace the proprietary data services, it is a valuable tool to have available and can complement the other sources well. In recent years the use of

CONTACT ComplianceAssist www.complianceassist.co.uk info@complianceassist.co.uk 0800 07 87 421

Any researcher using the Internet must consider the constantly changing nature of the information available.

open source intelligence has grown as more and more people tap in to this source of knowledge.

Best of all, anyone can use it and it is free.

Making use of the Internet to undertake research on a client may seem like a straight forward task. There are very few people around who are not accustomed to a search engine. However, there are a few basics that should be put in place to ensure a productive process and prevent employees spending a lot of time circling the Internet.

Firstly, learn the basics of Internet searching. Whilst search engines do their

best to make searching straight forward, there are some issues.

Enter the name of an individual or a term in to a search engine and a number of modification and assumptions are made. In general, this is a good thing and in day to day use may help find what you are looking for. When conducting due diligence this isn’t the best option when the aim isn’t to return as much information as possible, but is to return information that targeted and specific to your needs.

Next, define a structured approach that can be use every time there is a need to use the Internet to carry out due diligence. This provides a firm with a replicable process to ensure a consistent approach to their research. The structure also gives a defined framework preventing using the Internet from becoming an open ended consumer of staff time. The simplest way to achieve this it to think about and define your goals before the first search is made. From all the information available, what is it that you are looking for?

Any researcher using the Internet must consider the constantly changing nature of the information available. Do

not rely on any information found being available should it need to be found again. Consider how to capture and store anything identified which is relevant to your due diligence.

If you are interested to learn more, Darren Hickman is running a seminar at LegalEx. He will be looking at the use of the Internet for due diligence and providing further information on the points raised in this article.

ComplianceAssist provide a range of services to help clients meet their due diligence requirements. Come and see us at stand L246.

AMLLite – When a simple sanctions and PEP check is all you require.

AMLGuard – Adding in the verification of an individual or company.

AMLPlus – Going a step further checking for adverse media.

AMLEnhanced – When your risk based approach needs your due diligence to go further.

47

www.thelinkapp.co.uk | info@thelinkapp.co.uk | 0203 488 1480

Client Communication Redefined ‘A revolutionary way for law firms to communicate with their clients’.

The Link App is the ultimate tool if you are looking to thrive in an increasingly competitive market, improve customer service, save time and money, and increase productivity.

Why is The Link App essential to your firm’s future?

• • • • • •

Keep clients up to date with the progress of their case from your desktop to their mobile, reducing the need for constant phone calls, emails, and letters – saving your firm both time and money.

Allows both solicitors and clients 24/7 access to essential case updates within a secure environment.

All interactions are automatically recorded, as they happen, in the Desktop app and can be exported by PDF. Completely free to your clients.

Flexible payment options – per case, per user or per firm to suit your needs.

The ideal marketing tool in an increasingly competitive and consumer-driven market – a reason to use your firm over another.

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Your clients can:

Costs solutions with real impact A fresh approach with powerful results Civil & Commercial is a Fleet Street-based Costs Agency providing commercial law firms with assistance in all aspects of solicitors’ costs, including: Solicitor Client Relationship

Key Facts

■ Assisting with preparation of initial budget/ estimate

50 staff, inc 8 CLSB regulated Costs Lawyers

■ Tracking and advising on changes throughout the relationship - to include preparing, or evaluating (if required) bills to the client, cross referring with the budget and maintaining budget/spend awareness

Civil & Commercial Costs Lawyers Ltd Chronicle House, 72-78 Fleet Street London, EC4 1HY DX: 285 Chancery Lane www.civilandcommercial.com For a quote, call Anil Virji on 0207 842 5950 or email Anil.Virji@civilandcommercial.com

Between the Parties ■ Preparation of initial budget in form H ■ Assisting with agreement of budget with opponent ■ Reviewing and advising on opponent’s budget

■ Advising on and preparing schedule for application for payment on account ■ Preparing evidence in support of applications for security for costs

■ Attending CCMC ■ Preparing estimates for allocation/listing (in cases where costs management not applied) ■ Preparing statements of costs for trial/interim applications ■ Reviewing and advising on opponent’s costs schedule ■ Advising on appropriate order for costs

Contact Details

■ Preparing formal bill of costs ■ Preparing points of dispute ■ Preparing points of reply ■ Advising on settlement parameters or negotiating ■ Attending detailed assessment hearings ■ Appeals from detailed assessment ■ Preparing/agreeing final costs figures

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London 0207 842 5950 Manchester 0161 255 2788 www.civilandcommercial.com

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Join us on our stand for a coffee to find out how to get the most out of yours

www.tmgroup.co.uk

LEGAL IT EXPERTS We manage your IT so you don't have to.

By focusing on our innovative ‘Let’s make IT simple’ approach, we’ve become one of the UK’s most forward thinking IT service providers for the Legal sector. We provide a complete range of flexible and scalable IT services that are secure, flexible and compliant with SRA, FCO and Data Protection Act guidelines.

t: 0845 1234 766 e: sales@oosha.co.uk www.oosha.co.uk

M L Professionals is a Medico.legal Examination Firm for the Personal Injury Law sector. It was founded in 2008 by a group of medical professionals led by an Orthopaedic Surgeon. The firm has expanded to operate across England with medical examination venues at 18 different locations.

M L Professionals is a Business Award Winning firm for it’s innovative medical reporting system and practice management through it’s in-house Medical Technology & Web Development team underpinning the company’s practice work flow and the medical report creation processes.

M L Professionals has a track record of providing high quality Medico.legal reports to more than 1000 Personal Injury Law Firms in the country, working with them directly or indirectly through agencies.

M L Professionals Medico.legal Examination Services www.MLProfessionals.com 0203 289 1603

The leading provider of

Managed Services throughout the UK

VISIT US ON STAND L274

THROUGH OUR MANAGED SERVICES OFFERING WE PROVIDE A VARIETY OF CUTTING-EDGE TECHNOLOGIES DESIGNED TO GIVE YOUR BUSINESS MAXIMUM VERSATILITY AND FLEXIBILITY. OFFICE SUP P L I E S

PRINT SO LUTIO NS

I T MANAGED S ERVICES

PRINT SOLUTIONS

DOCUMENT MA NAGEMENT

e: learnmore@altodigital.com t: 0345 241 5444 www.altodigital.com

So far, we’ve processed over 3.4 million searches.* And we’re still growing.

We provide a suite of products to help ensure your clients move on time, with access to our real-time CON29 data. Our Search Advisor facility identifies all searches required for your client’s property based on the postcode, and our intelligent 3-click ordering platform creates a significantly faster experience, saving you time. *Searches include Regulated Local, Drainage and Water, Ancillary, and even Official Council searches obtained via the OneSearch Direct ordering platform.

To find out more, call us on 0800 052 0117 or visit www.onesearchdirect.co.uk

Your Cyber Secure Office Wherever You Go New DPS Apps for Remote Working

Web-based PMS

The Legal Technology Experts

24-Hour File Access Practice management & full electronic file access from any device & any location.

Cyber Secure Point to Point impossible to intercept client communications 100% secure.

User friendly Easy to use, simple to learn, minimum training required.

For more information, please visit our stand- L336

020 8804 1022

info@dpssoftware.co.uk

www.dpssoftware.co.uk

Introducing .com

Exceptional booking services and extra revenue generation for event organisers.

The Corporate Team’s bespoke booking service for exhibition and event organisers. Specifically made to help your delegates and attendees find and book hotels near your event’s main venue, book car transfers, attraction tickets, train tickets and more.

For full details, please contact:

Erwin Bustos

Sales & Business Development Director +44 (0) 20 7592 7237 +44 (0) 7971 485 094 Erwin@CorporateTeam.com

clear quotes helpful

staff a credit to geodesys

ease of ordering

fast

happy competitive friendly impressed reliable thoroughly impressed

s av i n g time efficient service

efficient service brilliant quality customer service

fulfils my needs

user friendly very user friendly website helpful fast impressed

go above and beyond

helpful staff

reliable brilliant

always very happy impressed

efficient ease of ordering ease of use competitive

excellent sav i ng fast time

We’re not just another search provider!

At Geodesys our aim is to provide the best possible customer service to our clients and, to do this, we work hard to understand what they need, want and demand from a search provider!

A recent customer survey helpfully demonstrated we’re getting it right as we achieved high response rates, positive feedback and an overall satisfaction rate of 98.8%.

Clients were particularly happy with the following aspects of our service: ✔ their relationship with our customer services team ✔ the level of knowledge of our client account executives ✔ our competitive pricing ✔ our effective turnaround of searches

Tracey Martin-Heard, Head of Customer Services and Sales at Geodesys, comments “This is a fantastic result. We have recently invested in a new website, introduced new services and recruited new people so it’s great to know that this has had such a positive impact on the Geodesys customer experience.” Tracey adds “We won’t be stopping here! As a result of the survey, we’re now working on a number of new initiatives.”

Find out more ✔ Look out for our CPD session on how the CON29DW offers full protection for you and your client. ✔ Or why not come along to one of our five- minute workshops on the Geodesys stand?

See sample topics in the right hand box and find timing details on the stand.

We’re not just another search provider and we look forward to demonstrating that to you!

Visit us on Stand L562 For information telephone 0845 070 9109, email customer.services@geodesys.com or visit www.geodesys.com

A selection of our five-minute workshops: ✔ ✔ ✔ ✔ ✔

RiskView Residential – save time and money Managing your exposure to risk and fraud Getting the most out of online mapping Why use a COMMERCIALDW? And more on other searches and services

INTELLIGENT LEGAL RESEARCH

JustisOne is a time saving legal research platform which helps you discover in seconds what previously would have taken hours or even days to do.

• Turn legal data into valuable legal insights • Visualise case law and legislation relationships • Over 1 million documents, dating back to 1235 • Jurisdictions include the UK, Australia and Canada • Content updated constantly

FOR A FREE TRIAL VISIT WWW.JUSTISONE.COM

*

At Law Staff Legal Recruitment our clients’ needs are at the heart of everything we do and our business model is entirely built around assisting our clients in a flexible and efficient manner.

Whether from a client or candidate perspective, our goal is to provide professional, friendly and timely solutions to recruitment problems.

We are currently assisting an array of law firms with their recruitment needs, from top tier legal 200 practices to sole practitioners as well as in-house companies and local authorities. If you are in the market seeking quality candidates in any sector of your business on a permanent or temporary basis, we are able to source you the ideal candidates for your business.

Visit us at stand L272 “Law Staff have helped us to fill a number of permanent roles, we have always found them very professional and efficient. The consultants have dedicated a lot of time to research the culture of the firm and matching suitable candidates. Law Staff are very thorough when providing us with full candidate profiles, briefing candidates on interviews and feeding back to them. We have always received positive feedback from candidates placed through Law Staff and I have no hesitation in

recommending them as a preferred supplier.� - Regional Legal 500 rated law firm

WED 11 MAY 10am-6pm | THURS 12 MAY 10am-5pm | ExCeL | LONDON

@Accountex #Accountex

THE ESSENTIAL ANNUAL EVENT FOR ALL SERIOUS ACCOUNTANCY PROFESSIONALS REGISTER TODAY FOR

FREE TICKETS

The UK’s leading event with over 5,000 attendees FREE World Class Seminars with over 150 CPD accredited sessions Separate dedicated streams 200 Exhibitors

REGISTER FOR YOUR FREE TICKET USING CODE ACX16201 AT WWW.ACCOUNTEX.CO.UK LEADING MEDIA PARTNER: MEDIA PARTNER:

DIRECTOR

OF FINANCE

SUPPORTED BY:

The LexisNexis Bellwether Report 2016.

Are independent lawyers giving good value?

Find out the latest trends in independent law.

Get your free copy at the Legalex conference.

Visit the LexisNexis stand: L460.

businessoflaw.lexisnexis.co.uk

Online Accounts for Law Firms Work with a team that knows law firm accounting as well as you do‌

The team behind Klyant have been building accounting systems for the legal sector for 15 years. This experience has built an application that brings the latest technology to your firm’s accounts team.

Our customers love Klyant and we know your firm will too.

To find out more drop by our stand at: L240

If you missed us and want to find out more please contact : E: hello@klyant.com T: (0203) 77 32884 W: www.klyant.com

London . Paris . Brussels . Geneva . Amsterdam

FREE TRANSLATIONS • URGENT TRANSLATIONS CERTIFIED • LEGALISED • NOTORISED TRANSLATIONS ON-SITE TRANSLATIONS • PROOFREADING • INTERPRETING

A quote within 1 hour 100 languages available

LEGAL & FINANCIAL TRANSLATIONS A team available 7 days a week HL TRAD Tel: +44 (0) 20 7629 7258 Email: london@hltrad.com Web: www.hltrad.co.uk

IS AML COMPLIANCE DRIVING YOU NUTS?

There’s no need to make life complicated, you have three problems; we have one solution!

We deliver AML, Sanctions & PEP checks “all-in-one” search, individual checks take 5 seconds, business checks take longer, 1-2 minutes!

Daily monitoring of all your clients for Sanction & PEP changes for the lifetime of your contract is included at no extra cost. Automatic enhanced due diligence, biography, adverse media and photographic evidence is also included.

You’d be nuts not to view our demonstration.

Call us now to book a free demonstration on:

0113 333 9835

THE ONLY AML RESOURCE YOU NEED

Or vist us online:

SMARTSEARCHUK.COM SmartSearch delivers UK and International Business checks, plus Individual checks along with Worldwide Sanction & PEP screening, daily monitoring, email alerts and full enhanced due diligence intelligence.

OUR SUPPORTERS

EXHIBITOR LIS Alto Digital à Stand Number L274 Established in 1975, Altodigital is one of the largest, independent suppliers of digital print solutions in the UK. 0845 504 5353 www.altodigital.com AnyData Solutions à Stand Number L534 AnyData delivers smart, user friendly “data analytics” and/or “contract management” Solutions, Tools and Services. KwiqVis makes it quick and easy to discover and visualise insights from your data and/or contracts. We can either do all the work for you, or provide you the kit to do it yourselves.

0203 126 4913 www.anydatasolutions.com

MEDIA PARTNERS

Aon Risk Solutions Professional Services Group à Stand Number L264 Aon is one of the UK`s leading insurance brokers (ranked 3rd by brokerage, Insurance Times Aug15), with team expertise in Professional Indemnity insurance spanning over 35 years. Whether your business is large or small, we are here to arrange the right cover and help your business manage risk.

0333 920 4601 www.aon.co.uk/solicitors BDR Group à Stand Number L556 BDR Voice & Data Solutions are an award winning IT & Communications specialist, who provide a wide range of bespoke solutions to a broad mix of vertical markets, including Healthcare, Legal, Education and Hospitality across the UK. 0800 975 3000 www.bdrgroup.co.uk

OTHER PARTNERS

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BeCyberSure à Stand Number L576 BeCyberSure is an integrated, risk based, cost justified, ‘Information Security’ plan which ensures not only that our clients’ digital and physical defences are best in class but also that there is in place a governance regime which includes, as standard, well thought out, exercised, resilience measures, crisis management and disaster recovery aspects.

0203 290 0686 www.becybersure.com

Brighter Law Solutions à Stand Number L650 Brighter Law Solutions takes the hassle out of selling your conveyancing services. Our model focuses on building high quality, well paid business. It’s a ‘best-in-class’ package of people and technology for your business to make more money.

0118 976 9500 www.brighterlaw.co.uk Bundledocs à Stand Number L102 Speed up important document preparation with Bundledocs.

Effortlessly prepare quality professional briefs, reports, eBooks or document bundles in minutes. Each bundle is automatically indexed, paginated/bates numbered, ordered, bookmarked and hyperlinked. Create, customise, print or securely share. +353 21 482 6320 www.bundledocs.com Central Law Training à Stand Number L408 Central Law Training is the UK’s leading provider of post-qualification training for legal professionals. For 30 years, we’ve helped thousands of students and professionals from companies large and small enhance their skills, increase their expertise and meet their CPD requirements.

0121 362 7705 www.clt.co.uk Checkaprofessional.com à Stand Number L514 Legal comparison websites are not going to go away, say The Legal Services Consumer Panel.

Checkaprofessional.com is a venture from award-winning Checkatrade.

Its success is based on vetting and providing verified feedback which enables consumers to make a more informed choice in Legal Services.

0800 093 8414 www.checkaprofessional.com Civil & Commercial Cost Lawyers à Stand Number L406 Civil & Commercial is one of the UK`s leading costs consultancies, with highly qualified and experienced Costs Lawyers dedicated to providing complete costs solutions.

Our streamlined process offers comprehensive costs services, saving you time and money whilst maximising costs recovery.

020 7842 5950 www.civilandcommercial.com

TINGS Clayton Legal à Stand Number L262 Clayton Legal is a specialist recruitment firm for the legal sector which supplies talent at all levels on a nationwide basis.

With long term relationships built up over more than two decades Clayton Legal has an unrivalled reputation for matching the very best talent to the very best roles!

01772 259121 www.clayton-legal.co.uk

Council for Licensed Conveyancers à Stand Number L652 The specialist regulator of conveyancing and probate services. The CLC has supported innovation and competition in the legal services market through tailored regulation of specialist providers for more than 30 years.

0207 2508 465 www.clc-uk.org

Clio à Stand Number L440 Clio is the world`s leading cloudbased legal practice management software. Web-enabled, mobilefriendly, and built specifically for the legal profession. Learn more at www.clio.co.uk 0800 433 2546 www.clio.co.uk

Dogs Trust à Stand Number L464 Dogs Trust is the UK`s largest dog welfare charity. One in four of your clients has a canine companion, and naturally they`ll want to make provision for them.

Now you can help at absolutely no cost. We offer a FREE service that guarantees a bereaved dog a home for life.

020 7837 0006 www.dogstrust.org.uk

Cloud Migration for Legal Firms à Stand Number L446 Cloud Migration for Legal Firms provides a jargon free Managed IT service tailored for the legal sector. This means we look after all the hardware in a legal practice - PCs, laptops, updating anti-virus software, backups etc. We exist to help Practice Managers & Partners maximise billable time.

020 7754 0339 www. cloudmigrationforlegalfirms. co.uk ComplianceAssist à Stand Number L246 Anti-Money Laundering (AML) is more than a one size fits all approach. ComplianceAssist provides a range of AML checks, as well as a bespoke service.

0800 07 87 421 www.complianceassist.co.uk

Conscious Solutions à Stand Number L526 We are the UK’s leading provider of digital marketing services to law firms. From designing and building new websites to running PPC, SEO and social media campaigns, we help our clients boost their online presence and generate more leads.

0117 325 0200 www.conscious.co.uk

DPS Software à Stand Number L336 DPS Software are the first and only legal software supplier to offer an integrated hosted IT solution for law firms under the same roof. During the last decade, they have become the largest legal cloud provider on the market, hosting over 140 legal businesses nation-wide.

020 8804 1022 www.dpssoftware.co.uk Druva & AVR à Stand Number L544 Druva’s Gartner-leading solutions offer collection & preservation of end user data for legal hold, the ability to easily move data into eDiscovery platforms, mobile forensics of data, and the ability to easily access data and audit trails without IT involvement or resource.

020 3750 9440 www.druva.com

DX à Stand Number L226 For 40 years now DX has represented reliability and security in document delivery for the legal sector. With a national network linking our member only exchange system, DX is the trusted name in the movement of critical business documents.

07771503984 dxdelivery.com/exchange

e-know.net à Stand Number L560 e-know.net was founded in 1999 and was one of the very first managed IT providers in the UK. It is now one of the leading names in the sector, with core verticals including legal, recruitment and financial services. e-know.net is part of Nasstar plc (e-know.net, Kamanchi, Nasstar (UK), VESK) 01952 225 000 www.e-know.net

EzeScan à Stand Number L410 EzeScan provides time effective ways to batch process emails, forms, documents and invoices to address even the most advanced capture requirements.

EzeScan allows your organization to resolve critical requirements without the pain.

A free evaluation copy is available from www.ezescan.co.uk 07837 997 583 www.ezescan.co.uk

eightfourtwo à Stand Number L416 eightfourtwo is a boutique wealth management company, offering a holistic, bespoke service to clients and their advisers. Fully independent, we are able to offer unbiased advice to both clients and their representatives.

0203 795 2842 www.eightfourtwo.com

Financial Eye à Stand Number L214 Financial Eye work with firms to meet the challenges faced

by COFAs with regard to SRA Regulations and the growing threat of cybercrime. Our COFA Plus service provides assistance for COFAs to deal with the burden of ever-changing regulatory requirements and effective financial management.

020 3216 6884 www.financialeye.net

entrustIT à Stand Number L244 entrustIT exists to take away the IT concerns of a small/medium business and to provide them with access to facilities and services that can usually only be cost justified by much larger organisations.

0330 002 0045 www.entrustit.co.uk Epson UK Ltd à Stand Number L410 Epson’s sheetfed scanners are fast, reliable and versatile helping to boost productivity in the workplace. Across Europe, organisations are realising the importance of improving their document management processes. Boost efficiency by scanning, digitising and sharing files quickly and easily.

07837 997 583 www.epson.co.uk Evolution Costs à Stand Number L256 Focussing on high value catastrophic injury claims, clinical negligence bills, commercial disputes and group litigation, Evolution are known for their technical expertise, their ability to provide an immediate turnaround for urgent matters and their unrelenting drive to maximise recovery every time.

0151 242 0960 www.evolutioncosts.com

Fraser and Fraser à Stand Number L412 Genealogists and International Probate Researchers. Featured on BBC One Heir Hunters, we search for missing heirs & assist the legal industry.

020 7832 1400 www.fraserandfraser.co.uk GATE8 Cabin Size Luggage UK à Stand Number L600 GATE8`s cabin size travel bags are the choice of Flight Crews and Frequent Travellers. Their unique luggage systems with exclusive 2-in-1 zip off laptop bags are compliant across ALL the airlines for carry-on hand luggage.

020 7617 7860 www.gate8-luggage.co.uk Geodesys à Stand Number L562 Geodesys has provided residential and commercial property searches since 1997 and, between our senior team members, we offer well over 100 years of search expertise. Our full range includes environmental, Local Authority, drainage and water, flood, planning, chancel, energy and compliance products.

0845 070 9109 www.geodesys.com

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GEON Legal Solutions à Stand Number L466 GEON Legal Solutions is a software and litigation support company specialising in electronic data and document processing for clients throughout Ireland and the UK. +353 1 857 2882 www.geonlegal.com Hera Indemnity à Stand Number L120 Hera Indemnity is an independent specialist broker that provides Professional Indemnity Insurance for the legal profession. Our broking team has access to all rated insurers, not just one dedicated insurer, which ensures we deliver tailor-made solutions for clients at the most competitive terms.

0207 868 2494 www.heraindemnity.co.uk HL TRAD à Stand Number L414 HL TRAD is an innovative translation and interpreting company that specialises in the legal sector with offices in London, Paris, Brussel, Geneva, Amsterdam, and Frankfurt in 2016. We assist numerous Top 100 international legal firms including the most prestigious law firms headquartered in the UK. 020 7629 7258 www.hltrad.co.uk Hound Promotions à Stand Number L504 Welcome to Hound Promotions, leading the market with traditional, unique and the latest promotional products to promote your business.

01276 856915 www.houndpromotions.co.uk ID Papers à Stand Number L506 Identity Papers with its strategic partners have evolved to offer a complete security paper solution with an extensive portfolio of products under one supply route.

We will work with you and our partners in strict confidence to ensure the right elements are selected to accomplish your goals.

01323 736599 www.idpapers.co.uk Index Property Information à Stand Number L252 Index Property Information has been founded specifically to provide a bespoke search service to Solicitors and Conveyancers.

With over 20 years experience in the property, search industry and company information industry we understand what todays residential and commercial property and land professionals require.

01206 273 776 www.indexpi.co.uk

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InfoTrack à Stand Number L330 InfoTrack brings all your conveyancing tasks under one sophisticated roof, including Land Registry Searches, Conveyancing Searches, SDLT Submissions, AP1 Transfers and more, enabling law firms and legal professionals to reduce workloads, improve efficiencies and deliver profitability.

0207 922 5777 www.infotrack.co.uk Insight Legal à Stand Number L540 Insight Legal is a modern system for today’s legal practices unencumbered by legacy technology and thinking.

We bring together decades of experience with Solicitors’ practices to provide you and your firm with a system that meets your needs and support that goes beyond just help on the software.

01252 518939 www.insightlegal.co.uk IT Farm à Stand Number L254 Provider of hosted IT, local support and cloud consultancy services to SMEs across the Legal, Accounting and Financial Sectors.

0161 227 0580 www.itfarm.co.uk

Law Staff Legal Recruitment à Stand Number L272 Law Staff Legal Recruitment is a leading specialist legal recruitment agency working with law firms and in-house companies across England and Wales, from top trier law firms to high street practices, assisting with any recruitment requirement that may arise.

0845 230 1664 www.law-staff.co.uk Lawlords Costs Consultants à Stand Number L160 Lawlords is a leading full-service firm of Costs Lawyers, Law Costs Draftsmen and Costs Consultants with offices in the City of London, Manchester and Liverpool, serving clients nationally and internationally, meeting all their legal costs requirements 08000 935 070 www.law-lords.com Lawyer Checker à Stand Number L580 Lawyer Checker was created in direct response to the risk associated with sending purchase funds to the vendors’ conveyancer. Conveyancing is an extremely attractive prospect for fraudsters, with in excess of £1 billion changing hands on a daily basis.

0800 133 7127 www.lawyerchecker.co.uk

Justis à Stand Number L502 Justis is a legal technology company. Their latest product is an intelligent legal research platform that allows lawyers to vastly reduce research time through better tools. With dynamic visualisations and interactive content, JustisOne will transform how lawyers understand and interpret the law.

020 7284 8080 www.one.justis.com

LEAP à Stand Number L360 LEAP is a cloud legal software solution for small law firms wishing to become more efficient, more flexible and make more money! It allows everyone in a small law firm to work naturally using a single integrated system that enables you to do more work with the same number of people.

0845 683 2517 www.leap.co.uk

Kidatu à Stand Number L524 We deliver a comprehensive portfolio of secure, operator led and unattended conference call solutions to businesses and charities.

0800 279 4595 www.kidatu.co.uk

LexisNexis à Stand Number L460 LexisNexis, through its world renowned publishing business Butterworths, has been helping lawyers work smarter since 1818.

0845 3701234 www.lexisnexis.co.uk/en-uk/ home.page

Klyant à Stand Number L240 Klyant provides law firms with accounting software that simplifies the management of client and office accounts.

0203 77 32 884 www.klyant.com

M L Professionals Ltd à Stand Number L266 M L Professionals is a Medico. legal Firm, offering medical examination & reports (both Specialist and GP sectors) for Personal Injury Cases. It has 18 medical examination venues across England with it’s headquarters in East London area.

0203 289 1603 www.MLProfessionals.com

Midshire à Stand Number L332 An award-winning supplier of office technology. The UKs leading supplier of integrated MFD systems, software and IT Services.

0121 359 5559 www.midshire.co.uk MinuteDock à Stand Number L204 Time tracking and billing software.

Designed to be super fast & seamless to enter time, run report and generate invoices straight into your accounting system. loved by legal professionals, accounting firms, bookkeepers, agencies and other professional services businesses all around the world. www.minutedock.com Mirus IT à Stand Number L250 Whether your organisation has ten or 250 employees, our team of highly qualified technical and commercial advisors will be able to recommend the right solution to fit your business needs.

0845 094 2760 www.mirus-it.co.uk

Modern Law Magazine à Stand Number L512 Modern Law Magazine was launched in 2012 and covers the business of law, comprising of industry, comment, opinion and interviews. Modern Law Magazine also hosts annual conferences, awards and roundtables.

01765 600909 www.modernlawmagazine. com Morningside Translations à Stand Number L484 Morningside is a leading provider of translation services to the AmLaw 200. We offer document translation, certified translation, interpreters for deposition & trial, witness prep, machine translation & rush translations. ISO-certified.

24/7 Service.

0212 643 8800 www.morningtrans.com Netdocuments à Stand Number L206 NetDocuments is the leading Cloud-based document management and collaboration service for professionals, combining decades of document management experience with a leading edge cloud service, hosted in the UK. 02034 556 770 netdocuments.com/en-us/

OneSearch Direct à Stand Number L520 OneSearch Direct are a leading provider of search information to professionals in the property transfer industry. We provide a complete solution for residential and commercial property searches, essential to the conveyancing process, allowing our clients to make critical decisions and evaluate risk.

0800 052 0117 www.onesearchdirect.co.uk Oosha Ltd à Stand Number L232 We`re Oosha - one of the leading providers of Cloud, hosted and managed IT services in the UK. We deliver IT services & solutions to both SME and Enterprise level UK businesses.

0845 1234 766 www.oosha.co.uk Perfect Portal à Stand Number L242 Perfect Portal enables law firms to effectively deal directly with conveyancing enquiries and maximise their relationships with estate agents and mortgage brokers. Quotes can be generated by the firm, by their preferred agents and by clients directly through a custom built Perfect Portal website.

0845 556 0077 www.perfectportal.co.uk PHS Data Solutions à Stand Number L554 We provide secure, efficient and reliable solutions to data and document management, working closely with our clients to tailor make end to end processes to help your business run efficiently and smoothly.

0800 376 4422 www.phsdatasolutions.co.uk Propero Partners à Stand Number L500 At Propero Partners, we design and implement strategic marketing campaigns that establish a point of difference for businesses in the legal industry.

We can help you to stand out as a leader in your niche, attract a consistent stream of your ideal clients and plan for predictable business growth.

020 3369 6844 properopartners.com/law/ PSG (Property Search Group) à Stand Number L366 PSG are a leading provider of residential and commercial searches for legal and conveyancing professionals throughout the whole of England and Wales.

01226 246644 www.psgconnect.co.uk

Quiss Technology Plc à Stand Number L230 Quiss Technology plc provides a comprehensive range of hosted and on premise IT and telephony support services for businesses across the UK, exploiting technology to deliver commercial advantage and business benefits to companies in a wide range of sectors and in particular, the legal market.

0333 222 4334 www.quiss.co.uk

Shopper Anonymous UK Ltd à Stand Number L364 Shopper Anonymous UK Ltd is the leading customer feedback business in the UK. We specialise in improving customer service standards by providing businesses with constructive, non-emotive feedback through our mystery shopping and other programmes, which in turn leads to greater customer satisfaction.

01424 858230 shopperanonymous.co.uk

St Giles Legal & Professional Risks à Stand Number L422 St Giles specialise in the provision of professional indemnity insurance and other ancillary insurance products for solicitors including a new cybercrime policy.

Run by solicitors and independent, allowing us to provide our clients with an extensive overview of the market at competitive premium 020 8236 7420 www.stgilesgroup.co.uk

Qorus Software à Stand Number L510 We help organisations create business critical documents more efficiently and accurately. From pitch presentations and proposals, to contracts, statements of work and RFP responses.

0203 143 3418 www.qorusdocs.com

Simpson Solicitors à Stand Number L210 We put together immediate, medium and long term strategies for succession planning in law firms across the UK. 01332 424511 www.simsponsolicitors.com

Stay Private à Stand Number L536 Internet On Your Terms. Stateof-the-art technology ensuring secure communication across the open internet. www.stayprivate.com

RAVN Systems à Stand Number L320 RAVN Systems helps organisations make sense of the explosion of big data through state-of-theart Artificial Intelligence and Enterprise Search technology.

02075660000 www.ravn.co.uk Redbrick Solutions UK Ltd à Stand Number L236 Redbrick Solutions are expert suppliers of case management solutions to UK law firms, recommended by 98% of clients.

Ensuring that they deliver real competitive advantage is at the heart of Redbrick’s ethos, coupled with no cost support, maintenance and upgrades for life to future proof the firm.

0845 166 2629 www.redbricksolutions.co.uk Searches UK à Stand Number L400 Searches UK is a leading conveyancing search provider in England & Wales, we offer Solicitors and Conveyancers a first class service that delivers residential and commercial property searches. We value our clients and guarantee a quick, reliable and cost effective service as well as tailored bundles 0800 043 1815 www.searchesuk.co.uk/ SearchFlow à Stand Number L550 SearchFlow is the market-leading provider of conveyancing search solutions. Our comprehensive range of searches, surveys, identity checks and conveyancing insurance solutions are all designed to help you streamline the conveyancing process.

0870 423 2922 www.searchflow.co.uk

Smart Solutions Group à Stand Number L222 Smart Solutions Group is an awarding winning business supplying IT services and solutions. We offer consultancy, Cloud Services, VOIP services, professional and managed services, with a reputation for excellence in supporting and serving our customers. We build, install and provide on-going support.

0845 519 0008 www.mysmartgroup.co.uk SmartSearch à Stand Number L532 SmartSearch is a unique Anti Money Laundering (AML) platform incorporating fully automated Sanction, PEP, SIP and RCA screening, along with Daily Monitoring. The SmartSearch platform is a `one-stop-shop` platform to verify both Individuals and Businesses, it is the only AML resource you need.

0113 238 7660 www.smartsearchuk.com Speak-IT Soluitons à Stand Number L325 Speak-IT Solutions are an Olympus Accredited Dealer who supply all aspects of Digital Dictation, Transcription and Speech Recognition. Based centrally in the UK, our friendly team of Professionals are on hand to offer the very best Advice & Support for all Hardware, Software and Installations.

0121 456 7800 www.dictaphones.co.uk

Stewart Title à Stand Number L670 Stewart Title Limited is one of the oldest established providers of Title Indemnity Policies in the UK. Our policies are available on line and on a bespoke basis. Our underwriting team work together with lawyers to provide practical insurance backed products to all real estate problems.

2070107820 www.stewarttitle.co.uk Storkey Media à Stand Number L630 Storkey Media is a LinkedIn Training Company & Marketing agency. We work with FTSE 100 companies, SMEs & all inbetween. We help companies utilise LinkedIn, Inbound Marketing and Social Selling to grow their businesses. Come to our stand for a free LinkedIn Profile Makeover and LinkedIn tips. www.storkeymedia.com 0207 099 5381 Swyx Solutions UK à Stand Number L222 Swyx is a pan-European market leader in unified communications for small to medium sized companies (SMEs). Already used by many of the UK`s leading legal firms, the software is available on-premise or via the cloud and merges the complete communication needs of a company within a single user interface.

0203 130 9550 www.swyx.com

SpeechWrite Digital à Stand Number L530 SpeechWrite Digital is a team of IT specialists offering digital dictation, voice recognition and workflow software solutions nationally to law firms.

0121 236 2626 www.speechwrite.com/

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Symphony Legal à Stand Number L130 Symphony Legal bring together skills and expertise in all matters relating to running a successful law firm.

0333 320 9979 www.symphonylegal.com The Bureau à Stand Number L566 The Bureau is a long established Website design and email marketing company offering a complete package of Web design and email marketing services, cyber security and consultancy to UK based firms of insurance brokers, financial advisors, legal advisors and accountants.

01342 301325 www.the-bureau.co.uk

The Law Society of England and Wales à Stand Number L310 The Law Society exists to represent, promote and support all solicitors so they can help their clients. The Society also works to ensure no one is above the law and to protect everyone’s right to have access to justice.

020 7242 1222 www.lawsociety.org.uk The Link App à Stand Number L150 A revolutionary way for law firms to communicate with their clients.

The Link App is the ultimate tool for busy law firms looking to thrive in an increasingly competitive market, improve customer service, save time and money, and increase productivity.

0203 4881480 www.thelinkapp.co.uk Tikit Limited à Stand Number L564 Tikit is one of the largest suppliers of technology solutions and services to legal and professional services firms, and is part of BT Group.

01489 609 010 www.tikit.com

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Timeslice à Stand Number L442 Timeslice was established in 1971 and has been supplying and supporting our own in-house developed and supported legal software ever since. Steady growth and users going back some 20+ years has led to a strong UK presence with expansion also into the legal market overseas.

020 7231 0073 www.timeslice.co.uk

VinciWorks à Stand Number L270 VinciWorks provides online compliance courses, risk registers, complaints registers and more to over 40,000 solicitors. VinciWorks is the first to create a tailored solution designed for compliance for the SRA’s new approach to continuing competence. To learn more visit www.vinciworks.com/ competence 0208 815 9308 www.vinciworks.com

Tlam à Stand Number L154 We provide dedicated financial management and cashiering services to enhance your firm’s profitability, improve decision making and build professional freedom. Our clients do not outsource - they join a partnership.

02071833 241 www.tlam.co.uk

Wolfestone à Stand Number L552 Multi-award winning translation company specialising in translation, localisation, multilingual SEO, interpreting, transcreation.

01792 450 972 www.wolfestone.co.uk

tmgroup à Stand Number L570 We lead the market in the provision of innovative online solutions to customers at every stage of the property transaction, helping them access information, take control, manage risk and increase efficiency. Our systems save time; they make life easier.

0844 249 9200 www.tmgroup.co.uk TotallyLegal à Stand Number L152 TotallyLegal is the #1 specialist legal job site for lawyers, barristers, paralegals, and legal PAs, with over 6,500 jobs on site. TotallyLegal covers private practice, in-house and public sector roles, as well as vacancies from Magic and Silver Circle firms.

0207 348 5010 www.totallylegal.co.uk Vassiliades & Co (UK) à Stand Number L260 Vassiliades & Co (UK) offers a wide range of UK legal services, as well as fiduciary services (i.e. the incorporation of UK companies, their administration and management). We pride ourselves in providing fast, accurate and tailored advice to clients.

0207 887 6404 www.vassiliades.co.uk

THE ART OF CONVEYANCING SEARCHES

SEARCHES UK EXHIBITION A Leading conveyancing search provider Visit us on stand L400 opposite the entrance

Flood

Environmental

Chancel

0800 043 1815

Drainage & Water

info@searchesuk.co.uk

Planning

Subsidence

www.searchesuk.co.uk

EXHIBITOR A-Z & FLOOR PLAN 70

Alto Digital

L274

LEAP

L360

AnyData Solutions

L534

LexisNexis

L460

Aon Risk Solutions - Professional Services Group

L264

M L Professionals Ltd

L266

BDR Group

L556

Midshire

L332

BeCyberSure

L576

MinuteDock

L204

Brighter Law Solutions

L650

Mirus IT

L250

Bundledocs

L102

Modern Law Magazine

L512

Central Law Training

L408

Morningside Translations

L484

Checkaprofessional.com

L514

Neota Logic Limited

L321

Civil & Commercial Cost Lawyers

L406

Netdocuments

L206

Clayton Legal

L262

OneSearch Direct

L520

Clio

L440

Oosha Ltd

L232

Cloud Migration for Legal Firms

L446

Perfect Portal

L242

ComplianceAssist

L246

PHS Data Solutions

L554

Conscious Solutions

L526

Propero Partners

L500

Council for Licensed Conveyancers

L652

PSG (Property Search Group)

L366

Datto

L250

Qorus Software

L510

Dogs Trust

L464

Quiss Technology Plc

L230

DPS Software

L336

RAVN Systems

L320

Druva & AVR

L544

Redbrick Solutions UK Ltd

L236

DX

L266

Searches UK

L400

e-know.net

L560

SearchFlow

L550

eightfourtwo

L416

Shopper Anonymous UK Ltd

L364

entrustIT

L244

Simpson Solicitors

L210

Epson UK Ltd

L410

Smart Solutions Group

L222

Evolution Costs

L256

SmartSearch

L532

EzeScan

L410

Speak-IT Solutions

L426

Financial Eye

L214

SpeechWrite Digital

L530

Fraser and Fraser

L412

St Giles Legal & Professional Risks

L422

GATE8 Cabin Size Luggage UK

L600

Stay Private

L536

Geodesys

L562

Stewart Title

L670

GEON Legal Solutions

L466

Storkey Media

L630

Hera Indemnity

L120

Swyx Solutions UK

L222

HL TRAD

L414

Symphony Legal

L130

Hound Promotions

L504

The Bureau

L566

ID Papers

L506

The Law Society of England and Wales

L310

Index Property Information

L252

The Link App

L150

InfoTrack

L330

The Sole Practitioners Group

L632

Insight Legal

L540

Tikit Limited

L564

IT Farm

L254

Timeslice

L442

Justis

L502

Tlam

L154

Kidatu

L524

tmgroup

L570

Klyant

L240

TotallyLegal

L152

Law Staff Legal Recruitment

L272

Vassiliades & Co (UK)

L260

Lawlords Costs Consultants

L160

VinciWorks

L270

Lawyer Checker

L580

Wolfestone

L552

Keynote Theatre Sponsored By

L484 L580

L274 L276 Firms Of The Future Theatre

L160

L370

L576

L270 L272

L570

L264 L266

L364 L366

L464 L466

L564 L566

L260 L262

L360

L460

L560 L562

Practice Management Theatre L154

L152

L554 L556

L254 L256

L550

L250 L252 Networking Area

L244 L246

L130

Symphony Legal Theatre

Conveyancing Theatre

L652

L650

Sponsored By

L150

Technology Theatre

L552

L670

L540 L544 Hot Topics Theatre

L240 L242

L230 L236

L330

L232

L336

L214 L226 L120 L224

L332

L530 L536

L446 L442

L320 L322 L321

L440

Press Office

L420 Sales Office

L534

L532

L426

L524 L526

L422

L520

L414

L514

L632 L630

Conscious Marketing Theatre

L210 L222 The Law Society Theatre

L310

L416

L410 L412

L204 L206

L510 L512

L101 L102 L300 L100

L408 L406

L506 L502

L400

L500 L504

Organisers Office

L600

VISITORS ENTRANCE 71

Who will care for him when your client’s gone?

We will – as long as your client has a Canine Care Card It’s a FREE service from Dogs Trust that guarantees a bereaved dog a home for life. At Dogs Trust we never put down a healthy dog. We’ll care for them at one of our 20 rehoming centres, located around the UK. One in every four of your clients has a canine companion.

Naturally they’ll want to make provision for their faithful friend. And now you can help them at absolutely no cost.

Contact us for your FREE pack of Canine Care Card leaflets.

Call:

020 7837 0006

or email:

ccc@dogstrust.org.uk Please quote “113209”

This service is currently only available for residents of the UK, Ireland, Channel Islands & the Isle of Man.

www.dogstrust.org.uk Registered Charity Numbers: 227523 & SC037843

CPD has changed. Are you prepared?

47%

We polled over 250 firms to ask what challenges they will face with the new CPD scheme.

27%

15%

Resistance to change

Belief that no more training will be needed

Confusion as to the requirements

Sign up for free call us at 0208 815 9308 or visit www.vinciworks.com/competency

LAWMAN THE COMPLETE LEGAL OFFICE AND PRACTICE MANAGEMENT SYSTEM FROM TIMESLICE Successfully implemented in leading UK, International and Offshore Law Firms, the Lawman Practice, Document, Email and Case Management system is increasingly recognised as one of the most advanced fully integrated systems of its kind.

Lawman offers superior database design in combination with rich legal software functionality, deeply integrated with Microsoft Office. Its comprehensive functionality embraces: • Legal and Financial Accounting • Fee earner workstation and KPI dashboard • Clients, Matters, Entities, Contacts, Addresses, Marketing • Time Recording, Billing and Recovery • Electronic requisitions • Comprehensive Document management • Email management including Auto-Filing • Case workflow design • Flexible system configuration and maintenance • Integration with 3rd party suppliers • Locally or Cloud Hosted Note Lawman now also supports multi-currency and multi-company operation.

APPROACH AND BUSINESS MODEL As one of the longest established suppliers in this marketplace Timeslice has a successful business model focused on software excellence, client service, customer retention, steady growth and longevity. All of the above are reflected in an unsurpassed industry client retention rate.

• Great software also needs great support • Timeslice, developers of Lawman provide award winning customer service and support • We have one of the most experienced teams in the industry to ensure a smooth data transfer of data and documents

MOVE TO NEW OFFICES

DOCUMENT MANAGEMENT PRACTICE MANAGEMENT CRM MANAGEMENT WORKFLOW

In 2015, to better support our software and client development we recently moved to new state of the art offices the Docklands Greenwich Peninsula Development from where our UK and overseas clients are supported.

CONTACT US Web: www.timeslice.co.uk Email: elwyn.morgan@timeslice.co.uk Tel: 020 7231 0073

We understand legal professionals face unique challenges daily...

And the need to remain connected at all times is imperative... to enable you to operate efficiently. Whether at home, in court or at the police station you need access to your practice network; access important documents, have use of business critical applications and be able to access emails. A unified communications platform enables you to operate on, and off premise through business intelligent communications systems. BDR are able to design and implement a solution tailored specifically to the needs of your practice, whilst supporting your remote working strategy. But how?...

Time is money... efficiency and productivity are key to maximising time, especially for those who bill in six minute increments. Call logging and call recording are just two applications we can implement to maximise your billing efficiencies.

Mobility and flexibility... Be more efficient and productive by always being present, or appearing to be so, through call forwarding. Perfect for those involved in active cases.

Communications management... through unified messaging better manage your emails, faxes and voicemail. All are equally important and can reduce administrative costs.

Come and see us on stand L556 or come along to the Practice Management Theatre, Wednesday 11:00-11:45 ‘The Impact of Communications Technology in the Legal Sector’