Legalex 2017 Show Guide

EVENT GUIDE & PLANNER

THE MUST ATTEND EVENT TO

EXPAND, EVOLVE & INNOVATE YOUR LEGAL PRACTICE 120 SEMINARS / 150 SUPPLIERS / MASTERCLASSES / 1-2-1 ADVICE / CONTINUING COMPETENCE / CPD

PROFESSIONAL DEVELOPMENT PRACTICE GROWTH TECHNOLOGY LAW MARKETING FINANCE IT

28 & 29 MARCH

ExCeL

LONDON TUESDAY 10AM - 5PM

WEDNESDAY 10AM - 4PM

SPONSORED BY

WELCOME The biggest and most dynamic international exhibition and conference purely dedicated to law practice growth and professional development.

The exhibition has continued its significant growth with new and innovative suppliers who are inspiring legal professionals to make the changes necessary to their practice.

Take advantage of what is a fantastic and unparalleled opportunity to discover a plethora of new features which could shape the future of the industry, from new technologies to learning about the latest developments in the fight against cybercrime, and make vital contact with those that can help your practice grow to new heights.

Over the course of two days, ExCeL will be host to an unrivalled array of the sector’s most influential and experienced legal minds, providing you with 120 CPD accredited educational seminars and 150 exhibitors.

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The most progressive names in law will be present as exhibitors, many of whom are at the cutting edge of dealing with the change that’s imperative to stay competitive in your market.

Once again the show has a speaker line-up that is packed with the most innovative and influential figures working in law; you can use this show guide to plan your visit carefully and ensure you catch the seminar that you need to see.

The full listing of every exclusive seminar in our schedule is available in this guide so you can note the talks and features which are essential to you.

Every session is delivered by an expert in their field providing you with world class guidance, knowledge, and experience that will be of huge benefit to your business.

We look forward to seeing you at the show for what will be another incredible event for the legal profession.

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Legalex 2017 provides an unrivalled service to the

forward-thinking law firms and legal professionals from the UK and abroad. With the incredible enthusiasm and expansion the show has received in the past year, Legalex 2017 will undoubtedly not just grow into the most important event on the legal calendar in the UK, but across Europe as well.

Eddy Lawrance Event Director

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TO LEGALEX 2017

05 GUEST FOREWORD

Chrissie Lightfoot

06 HEADLINE SPEAKERS

Miranda Brawn, Peter Wright, Chrissie Lightfoot, Lauren Riley & many more...

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34 34

MASTER CLASSES

CONTINUING COMPETENCE

Make Residential Conveyancing More Profitable, and more...

The new CPD

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51

EXHIBITOR LISTINGS

FLOOR PLAN

FOLLOW THE SHOW @LegalexShow Complete A-Z guide

#Legalex17

Every stand, every theatre...

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Online Accounting Software For Law Firms Work with a team that knows law firm accounting as well as you do‌ The team behind Klyant have been building accounting systems for the legal sector for 15 years. This experience has built an application that brings the latest technology to your firm’s accounts team.

Our customers love Klyant and we know your firm will too.

To find out more please contact: E: hello@klyant.com T: (0203) 77 32884 W: www.klyant.com

FOREWORD FROM

ABOUT CHRISSIE...

CHRISSIE LIGHTFOOT

Chrissie Lightfoot is CEO and founder of EntrepreneurLawyer Ltd, a global consulting business based in the UK that specialises in the future of legal services, AI and robots in law, personal branding, and preparing professionals and companies for the future.

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WELCOME to Legalex, the event specifically designed for the most progressive, future focussed, and ambitious law firms and professionals looking to discover the latest cutting edge and leading innovations to compete in our increasingly competitive and challenging legal market.

I’m sure you will agree that the legal ecosystem is changing and evolving at a rate of speed never previously experienced before and businesses of law are being challenged and forced to adapt intelligently or risk being left in a smart competitor’s shadow.

Legalex is a unique event. This conference is the largest UK legal exhibition designed specifically to help law firms and professionals improve, expand, and grow to find more clients, modernise, and ultimately take their business to the next level whilst preparing for the increasingly consumer demanding, machine intelligent, and robotic world.

premier event for those firms that are ready to mirror the evolution of the sector they operate in; standing still, doing nothing, and/or ‘doing business as usual’ is no longer a viable option for many businesses in this industry and profession.

It never was, by the way. If you want to succeed in the business of law in 2017 and beyond you need to consider the unusual. And you’ll find it all here at Legalex.

Staying abreast of trends, drivers, and innovations, and gaining an awareness, understanding, and helping hand to overcome the deluge of threats that sit with the legal territory is what makes Legalex a MUST attend event for anyone working in law, or about to.

I feel grateful to be involved and privileged to greet you at what will be a very special and beneficial two days. Enjoy using this show guide to plan your day and make the very best of your visit to Legalex.

Warmest,

There are 120 free CPD accredited seminars from leading legal business experts, 1-2-1 advice from the industry’s biggest names, unrivalled networking opportunities, interactive masterclasses, and 150 of the most innovative suppliers who are set to sculpt the future of the industry.

With continual rapid change comes opportunity and Legalex stands as the

S MIS T ’ N DO

One of the world’s top female futurists and bestselling author of ‘The Naked Lawyer’ series.

Chrissie is a prominent international legal figure. She is a solicitor (non-practising), an entrepreneur, legal futurist, legaltech investor, international keynote speaker, writer and author.

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CEO and founder of EntrepreneurLawyer Ltd

Chrissie also co-founded AI Tech Support Ltd (Robot Lawyer LISA) and is the visionary and creator of LISA - your Legal Intelligence Support Assistant – the world’s first impartial AI lawyer. She heads up the company in researching and developing legal AI apps for businesses and consumers.

She is a regular legal and business commentator (quoted periodically in The Times), Honorary Visiting Fellow at the University of Westminster, School of Law, specialising in the research, theory, and practice of AI and robots in the legal ecosystem, and author of bestseller ‘The Naked Lawyer’ and ‘Tomorrow’s Naked Lawyer.’ Chrissie is also an entrepreneur mentor at Law Without Walls; featured in Time Magazine, The Financial Times, and Forbes.

In 2013 she was honoured as `Legal Professional of the Year 2013` and a `Top 100 International Executive` and was a thought leader and contributor in ILTA’s 2014 report `Legal Technology Future Horizons: Strategic Imperatives for the Law Firm of the Future.’ She is named in the 2015 list of the ‘World’s Top Female Futurists’ and LinkedIn as the No.1 best-connected and most engaged woman in the legal industry, Fourth in all sectors. In 2017 EntrepreneurLawyer was selected

by Feedspot as one of the Top 50 Entrepreneur Blogs on the web and she became an advisor to the board of The Telegraph’s Digital Enterprise Network.

CHRISSIE LIGHTFOOT’S BRILLIANT SEMINAR

AI HYPE OR AI ROBOT LAWYER SUCCESS?

Chrissie will share with us her knowledge, experience, insights and advice by presenting a whistle-stop tour of the present and likely near future use of smart technologies, such as cognitive computing, AI apps, bots, machine learning and symbolic Al in the global legal eco-system. She will focus on how these technologies are being (and will be) deployed in the industry revealing the benefits to each stakeholder; client, lawyer; and tech supplier.

WEDNESDAY | 12.00 | KEYNOTE THEATRE 1

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MIRANDA BRAWN

MULTI-AWARD WINNING LEGAL BUSINESS & DIVERSITY LEADER

KEYNOTE SPEAKERS Our seminar schedule presents an unrivalled array of globally revered speakers in the legal sector, and also contributes towards your CPD points and continuing competence.

We’ve assembled a line-up of headline speakers that stands unequalled in the level of expert knowledge and advice it can offer you and your business. You will learn and gain inspiration from representatives of some of the most influential and advanced companies and organisations working in the legal market. A range of topics will be covered, including the changing landscape of the legal profession, overseas expansion, protecting your data in the cloud, and much more.

The following pages will highlight the seminars you simply cannot afford to miss.

A regular business and diversity expert on television and radio, she has been named one of the top 100 most influential women in European finance by Financial News, one of the most powerful women in London by City AM and was selected by the Financial Times as one of the world’s top 100 BAME business executives striving to make the world a more equal and diverse place. Miranda has also been named one of Brummel Magazine’s top 30

TUESDAY | 11.00 | KEYNOTE THEATRE 1 most Inspirational Women in the City who are champions of diversity.

Miranda has founded The Miranda Brawn Diversity Leadership Foundation to increase diversity and equality within the UK workforce.

This led to launching the UK’s first diversity lecture aimed at school children. UK Prime Minister Theresa May has awarded Miranda with a ‘Points of Light’ award for her diversity work and making British history with her diversity lecture.

IMPORTANCE OF DIVERSITY AND CULTURE IN THE LAWTECH INDUSTRY Diversity and culture in the law tech industry is vital to today’s economy. The lack of diversity in technology is a cultural issue. Miranda will explain why law tech will be more culturally diverse in the future and how it will benefit your organisations from a financial and moral perspective. This is a must for any business wanting to succeed in the 21st century.

CHRISSIE LIGHTFOOT

THE FIRST LADY OF ROBOT LAW WEDNESDAY | 12.00 | KEYNOTE THEATRE 1

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We've assembled a lineup of headline speakers that stands unequalled in the level of expert knowledge and advice it can offer you and your business.

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To see the full seminar timetbale, go to pages 30-33 6

Miranda Brawn is a multi-award winning legal, business, technology and diversity leader who is hailed as a trailblazer.

Chrissie Lightfoot is CEO and founder of EntrepreneurLawyer Ltd, a global consulting business based in the UK that specialises in the future of legal services, AI and robots in law, relationship `SocialHuman` sales, personal branding, and preparing professionals and companies for the future.

She also co-founded AI Tech Support Ltd (Robot Lawyer LISA) and is the visionary and creator of LISA - the Legal Intelligence Support Assistant – the world’s first impartial AI lawyer.

She heads up the company in researching and developing legal AI apps for businesses and consumers. Chrissie is named in the 2015 list of the ‘World’s Top Female Futurists’ and LinkedIn as the No.1 best-connected and most engaged woman in the legal industry, fourth in all sectors.

In 2016, EntrepreneurLawyer was selected by Feedspot as one of the Top 50 Entrepreneur Blogs on the web and in 2017 she became an advisor to the board of The Telegraph’s Digital Enterprise Network.

AI HYPE OR AI ROBOT LAWYER SUCCESS? Chrissie will share with us her knowledge, experience, insights and advice presenting a whistle-stop tour of the present and likely near future use of smart technologies, such as cognitive computing, AI apps, Bots, Machine Learning and Symbolic Al in the global legal eco-system. She will focus on how these technologies are being (and will be) deployed in the industry revealing the benefits to each stakeholder; client, lawyer; tech supplier.

ADAM BULLION

PETER WRIGHT

TECH THAT CHALLENGES AND EVOLVES THE LAW FIRMS OF TOMORROW TUESDAY | 15.00 | KEYNOTE THEATRE 1

ALSO SPEAKING ON: WEDNESDAY AT 13.00 - THE TECHNOLOGY THEATRE 3

Adam is head of marketing at InfoTrack UK and has over 17 years of marketing experience.

Joining InfoTrack in October 2015, Adam was brought in to oversee the development of the brand in the UK market. Prior to InfoTrack, Adam worked for Auto Trader, where he was involved in strategically transitioning them from a print to a digital business.

TECH THAT CHALLENGES AND EVOLVES THE LAW FIRMS OF TOMORROW Join Adam as he explores the hitech innovations that will transform the law firms of the future, investigating and arguing how legal firms can implement disruptive technology to impact staff satisfaction and therefore ultimately driving a firm’s profitability.

LAUREN RILEY

TUESDAY | 13.00 | KEYNOTE THEATRE 1

The Link App provides the ultimate tool for busy law firms looking to thrive in an increasingly competitive market, improve customer service, increase productivity, and save time and money.

WEDNESDAY | 14.00 KEYNOTE THEATRE 1

Peter Wright is the managing director of DigitalLawUK, the only specialist legal practice in the UK focused on cyber security, data protection, and e-commerce advice and compliance.

Peter is chair of the Technology and Law Reference Group Of the Law Society at Chancery Lane and author of the Law Society Cyber Security Toolkit. He speaks regularly at events including the British Legal Technology Forum, CPDP Brussels, ITOT Europe, and the European Legal Security Forum.

EFFECTIVE CYBER SECURITY FOR LAW FIRMS

BRITAIN’S BESTLOVED LAW TECH TRAILBLAZER Lauren Riley is a London-based entrepreneur, qualified solicitor, and the proud founder of The Link App. She developed the technology as a lawyer, for lawyers. Simply put, The Link App’s technology is redefining client communication in this profession.

CHAIR OF THE LAW SOCIETY TECHNOLOGY & LAW REFERENCE GROUP

Lauren is well known as an entrepreneur and is a regularly contributor in the media following her appearance in series 10 of BBC’s The Apprentice.

An overview of the legal and regulatory compliance steps that need to be taken by law firms, including examples of the types of cyber attacks that law firms need to take measures to defend themselves from including DDOS and targeted phishing attacks.

Peter’s session will also outline the low cost preventative steps law firms can use to identify and limit cyber security risks.

Lauren is also a prominent blogger and more recently vlogger too. Her blogs appear on www. laurenriley.co.uk and the Huffington Post. Since her venture into technology, Lauren has become known for her business endeavours there and in 2016 has been ranked in the top ten most powerful LinkedIn profiles in technology out of their 20million UK users.

CLIENT COMMUNICATION & HOW TO DIFFERENTIATE YOUR LAW FIRM’S OFFERING Avoid a major area of complaints for law firms. A guide on the best software-as-a-service technologies for the business of law from one of the UK’s best known entrepreneurial lawyers. Some tips on how to avoid the pitfalls and how technology is helping law firms add value and stand out!

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OSMAN ISMAIL

THE LEGAL SOFTWARE EXPERT TUESDAY | 12.00 KEYNOTE THEATRE 1

Osman Ismail is the founder and managing director of DPS Software and has been at the forefront of practice management system development for over 30 years.

He is well-known throughout the industry as one of the founding fathers of software for the legal market. An accomplished and entertaining speaker, Osman’s seminar is sure to be both interesting and captivating.

Osman is a practice management expert and DPS Cloud currently hosts more legal firms than any other host in the UK. He has unrivalled experience in both areas.

NICKY KRIEL

TWITTER MARKETING GURU WEDNESDAY | 15.00 KEYNOTE THEATRE 1

businesses to use social media to grow; jargon is kept to the minimum with the focus being on practical advice, top tips, and guidance.

Nicky Kriel is one of the UK’s top social media influencers and an international social media trainer, speaker, and bestselling author.

She has been featured in the Guardian and the Daily Telegraph and is regularly interviewed as an authority in social media. Nicky is passionate about inspiring and empowering legal

Nicky is the author of ‘Converting Conversations to Customers: The Essential Guide to Social Media Sales Success,’ and ‘How to Twitter for Business Success.’

HOW TO USE TWITTER FOR SOCIAL SELLING Join Nicky as she discusses how to use Twitter as part of your business strategy to attract the right customers to you, discover potential customers, and nurture relationships until your customers are ready to buy.

HOW IS THE CLOUD GOOD FOR YOUR BUSINESS’ BOTTOM LINE? Osman will be discussing cloudbased practice management systems. He will show Spitfire, DPS iTime, and DPS SafeChat - the suite of full software-as-aservice that gives firms unrivalled flexibility. He will analyse on premise vs cloud set-ups and evaluates costs, security, and overall benefits of each solution.

He will then show the pros and cons of each set-up. Osman will also discuss hosting service providers and what to look out for, including dangers and pitfalls, contract dos and don’ts.

BECKY SIMMS

THE SEARCH MARKETING MASTER TUESDAY | 12.00 | THE HOT TOPICS THEATRE 4 ALSO SPEAKING ON: WEDNESDAY AT 13.00 - THE HOT TOPICS THEATRE 4

Becky Simms is the founder and managing director of multi-award winning digital marketing agency Reflect Digital, which she set up from her flat aged just 24. Six years later, the agency now delivers marketleading solutions and campaigns covering everything from web design to search engine optimisation.

Reflect Digital work with a range of clients including law firms, Premier

League football clubs, technology businesses, and e-commerce websites. At the heart of everything Reflect Digital do is a need to understand results for their clients to ensure return on investment is delivered.

In 2016, Becky was runner up for the Digital Leader award at the Wirehive100 awards. Becky has a passion for digital education, ensuring all of Reflect Digital’s clients are empowered with the knowledge to make informed decisions about their marketing.

GET YOUR FIRM NOTICED WITH EFFECTIVE SEARCH MARKETING A 30-minute overview of the search marketplace, which promises to be both illuminating and fun. Focusing mainly on search engine optimisation (SEO) but also touching on paid search (PPC), Becky will provide some brilliant tips that can be implemented immediately into your strategy. Reflect Digital won Best Professional Services SEO at the 2016 Drum Search Awards – so definitely not a talk to be missed!

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MIKE WESTCOTT-RUDD

LAND REGISTRY LEGAL ADVISOR WEDNESDAY | 11.00 | KEYNOTE THEATRE 1

LARA SQUIRES Mike Westcott-Rudd is the legal advisor to the Land Registry board, Land Registry’s Senior Information Risk Owner (SIRO) and head of Corporate Legal & Assurances Services alongside being board champion for the Land Registry’s Black, Asian and Minority Ethnic Network.

Mike has overall responsibility for internal audit, risk management, corporate governance, business planning, technical assurance and providing legal advice to Land Registry in

relation to ‘whole business’ (excluding registration or practice matters). This includes responsibility for ensuring that Land Registry has appropriate controls in place and for the maintenance of proper standards of corporate governance.

After reading Law at Cambridge, Mike spent his early career in private practice, latterly as a corporate and commercial lawyer before joining Land Registry in 1987. Mike was awarded the Royal Institution of Chartered Surveyors’ prestigious Michael Barratt Award in 2003 for contributions to geomatics.

TRANSFORMING LAND REGISTRATION Mike provides a summary of the changes being made in Land Registry which will affect the way that registration is completed, enabling e-conveyancing and modernising the purchase of land and property.

CONVEYANCING SEARCH SECTOR SPECIALIST

ALSO SPEAKING ON: WEDNESDAY AT 12.00 - CONSCIOUS MARKETING THEATRE 6

Having worked in professional services for the past 15 years, Lara Squires has a real insight into the challenges faced by the sector, and how to overcome these using a mix of sales and marketing tools.

Lara holds the Chartered Institute of Marketing’s (CIM) postgraduate diploma and is a Chartered Marketer; she is an experienced sales professional who is inspired by helping companies achieve their business goals.

TUESDAY | 12.00 | THE CONVEYANCING THEATRE 9

Stephen has been an expert witness on property searches, sits on the Local Land

TUESDAY | 15.00 CONSCIOUS MARKETING THEATRE 6

Lara’s areas of expertise include marketing strategy, communication plans, business development, and sales training and mentoring. She has an innate confidence which enables her to get in front of the right people and create new business opportunities.

STEPHEN MURRAY

Stephen Murray worked as a consumer journalist for the BBC for almost eight years before joining PSG over 15 years ago.

MARKETING. ARE YOU GETTING THE BASICS RIGHT?

Charges stakeholder panel with the Land Registry, and been invited to take part on panels discussing the future of conveyancing. He is passionate about placing the consumer at the heart of business.

ACTING IN YOUR CLIENTS’ BEST INTEREST - WOULDN’T YOU WANT TO KNOW? Stephen’s session looks at how the ready availability and affordability of data and information can support lawyers in acting in the best interest of their clients. With the use of case studies, he will explore how the use of data can identify where further information should be sought, and discuss the potential impact on real estate transactions from a business and consumer perspective. Wouldn’t you want to know?

MARKETING. ARE YOU GETTING THE BASICS RIGHT? Most firms are now undertaking marketing in some form, but many without a plan and without the right systems and process to record if it works.

Lara will talk through some quick and easy ways to get a plan in place along with lots of free tasks and activities that you and your firm can employ before spending a penny. Come along to learn more!

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CHRIS FAWCETT

FRAUD AWARENESS & GUIDANCE FROM LLOYDS BANKING GROUP

DAVID GILROY

THE LEGAL MARKETING EXPERT David Gilroy, BSc, MBA, is the director of Stuff & Things. He is one of the company’s founders and has personally worked with over 300 law firms on their digital marketing strategies including website design, email marketing, lead conversion, social media, SEO, PPC, and CRM. He is an acknowledged, engaging, challenging, popular, and occasionally rude presenter at legal marketing and in-house seminars all over the UK.

TUESDAY | 15.00 SYMPHONY LEGAL THEATRE 5

ONLINE MARKETING MASTERCLASS

A Lloyds Banking Group fraud expert, Chris Fawcett has been responsible for commercial banking fraud risk management since 2009.

Your website is your shop window. This session will be offering a review of what a law firm’s website should have to be successful in 2017, offering practical ideas that can be implemented into your current website or one you are planning to build. Looking at staff profiles, the traits of high conversions, creating the right brand for your firm, and much more.

Chris has worked in the banking industry for 35 years, and this time has included management roles within retail, commercial banking divisions, and operational risk and compliance.

Chris’ current responsibilities include leading the Lloyds Banking Group fraud awareness and guidance strategy to support commercial banking customers. This includes delivering training and awareness sessions to LBG colleagues and customers. Chris regularly delivers presentations on banking, and payment and cyber related fraud at exhibitions and events, highlighting what organisations can do to protect themselves.

FRAUD AWARENESS & GUIDANCE The session will provide awareness and guidance on the latest banking and payment related fraud attacks targeting the legal sector. Guidance will be provided on the controls that firms should consider either implementing if not already in place, or reviewing the effectiveness of those that are.

TUESDAY | 11.00 | CONSCIOUS MARKETING THEATRE 6

SUSTAINABILITY OF….BRAND, EMPLOYEES, MARKETING & CLIENTS In a world where robots may take over, where law firms are failing, and online marketing is getting even harder, how does a law firm sustain itself? There will be no recycling bins in this talk. David will share ideas on how to sustain your brand, retain your employees, up your marketing gain, and ultimately retain clients and acquire new ones.

WEDNESDAY | 13.00 | KEYNOTE THEATRE 1

JANE MALCOLM

LEGAL SERVICES REGULATION: AN UPDATE FROM THE SRA TUESDAY | 16.00 | KEYNOTE THEATRE 1 Jane is executive director external affairs at the SRA, covering communications and corporate affairs.

Prior to joining the SRA, Jane had a series of roles at the General Medical Council, including

responsibility for the work of the GMC in the devolved administrations, and as assistant director to the chief executive.

Previously, Jane led UK and European policy work at the Federation of Small Businesses.

LEGAL SERVICES REGULATION: CHANGES, CHOICES AND CHALLENGES Jane looks at how regulation is transforming in what is a time of change in the legal sector and further afield.

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EMILY FOGES & MURRAY COX

STEVE BILLOT

THE MODERN FIRM MANAGEMENT MASTER Having worked for over 35 years within a number of advisory firms, Steve now uses his skills and experiences by working with organisations as a trusted advisor and occasionally in a non-executive capacity.

DECODING THE AI HYPE: A DUE DILIGENCE CASE STUDY

Steve has particular experience in working with professional practices. Having been the practice manager and then joint managing partner of a mid-tier accountancy firm, he understands the challenges of running a firm. He has particular expertise in the legal sector and understands the impacts the sector faces.

TUESDAY | 13.00 THE TECHNOLOGY THEATRE 3

CAN HAVING A NON-EXECUTIVE HELP A LAW FIRM’S MANAGEMENT? This seminar will look at the SRA requirements under Principal 8, consider some thoughts on corporate governance issues for law firms, look at the need for a non-exec and comparison to a full-time CEO, consider how a non-exec role might be scoped, and give some examples of how the role has been used.

TUESDAY | 14.00 | KEYNOTE THEATRE 1

RUNNING A LAW FIRM AS A BUSINESS All law firms must be run as a business and in this session Steve will consider the key principals and provide some practical guidance and current hot topics for improving your firm’s performance.

WEDNESDAY | 11.00 | SYMPHONY LEGAL THEATRE 5

JOE DE WET

IS YOUR LAW FIRM MAKING THE MOST OF SMART TECHNOLOGY?

Emily Foges, CEO of Luminance, and Murray Cox, corporate and commercial partner at Slaughter and May, discuss how the UK Magic Circle firm has used artificial intelligence to assist their due diligence process. The seminar will explore the challenges of implementing a new AI solution, benchmarks for success and measuring added value, as well as wider issues around the adoption of AI: will the technology resultWALKER in fewer staff or a reduction STEPHEN in billable hours?

TUESDAY | 16.00 THE PRACTICE MANAGEMENT THEATRE 8

ALSO SPEAKING ON: WEDNESDAY AT 12.00 THE PRACTICE MANAGEMENT THEATRE 8

Joe de Wet is a senior product consultant at LEAP Legal Software UK, an integrated cloud-based legal software solution for small law firms that helps them to become more efficient and flexible, and boosts their profits.

Joe visits small to medium sized law firms every day and assists them with their ambition to work smarter in what is an increasingly competitive and ever-changing legal landscape.

He has always maintained a passion for modernising small law firms and bringing them into the 21st century, and in-turn allowing solicitors to become more efficient and provide a greater service for their clients. Over the past three years, Joe has helped hundreds of solicitors to think differently about their businesses and adjust the ways their firms work to suit these changes in technology.

IS YOUR LAW FIRM MAKING THE MOST OF SMART TECHNOLOGY? Legal firms are quickly realising the benefits that smart technology can bring to firms through automation and having up-to-date access to information from any device at any time. Joe’s seminar will be exploring these options and what impact it can have on your firm’s productivity.

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ADRIENNE HALLADAY

MARKETING STRATEGY: IT SHOULD BE ON YOUR BREAKFAST MENU...

TUESDAY | 13.00 SYMPHONY LEGAL THEATRE 5 No matter where you’re going with your firm, start your day once a week with a focus on strategy. An effective marketing strategy will help you identify who your audience actually is, and this should then help you find out what has meaning for them. What do they care about, and how does this relate to what you offer?

Let’s get talking strategy...

PHIL AYTON

THE INTELLIGENT LAW FIRM: ACCESSIBLE, AGILE, ADAPTABLE TUESDAY | 11.00 THE TECHNOLOGY THEATRE 3 Today’s law firms are operating in turbulent times. Competition among firms is fiercer than ever, and clients are focused on value and efficiency. Only those firms that change quickly enough to exceed clients’ increasing demands for greater value will survive. During this session, Phil will look at how firms can bring together people, processes, and technology to create differentiation, increase profit margins, and drive client innovation.

ERIC FLETCHER

Eric is a commercially orientated accountant with experience of financial management, business analysis, operations management, and performance management. His seminar will explore how important accounting issues are in the regulatory compliance arena, using real examples of what can and what does go wrong and highlighting the consequences.

ANDREW ROBERTS

TO MERGE OR NOT TO MERGE? THAT IS THE QUESTION With over two decades’ experience working in the legal market which has included an increased focus on mergers, Andrew will explore why firms look to merge and the process they should follow to give them the best chance of success. He will also look at the perils of the merger, what can go wrong, and why it is not always the answer.

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WHY AGILE WORKING IS THE SECRET TO HAPPIER LAWYERS AND HAPPIER CLIENTS WEDNESDAY | 15.00 THE HOT TOPICS THEATRE 4 Setfords Solicitors CEOs Guy and Chris Setford explain how agile working can benefit lawyers, clients, and a firm’s bottom line. Drawing on their experience growing a national law firm built around consultant lawyers – a firm which has just attracted £3.75 million in investment – Guy and Chris reveal the secrets to making agile working, work.

WEDNESDAY | 12.00 SYMPHONY LEGAL THEATRE 5

ACCOUNTING, COMPLIANCE, AND REGULATION LINKS

WEDNESDAY | 14.00 | SYMPHONY LEGAL THEATRE 5

GUY SETFORD & CHRIS SETFORD

JONATHON BRAY

HOW TO APPLY FOR AN ABS LICENCE

Join Jonathan, director at Jonathan Bray Legal Services Limited and recognised ABS specialist, as he presents a practical guide to applying for ABS authorisation – whether you are an existing practice or looking to become regulated for the first time. He’ll provide details on what you need to prepare, what the regulator is looking for, and common problem areas.

TUESDAY | 11.00 THE HOT TOPICS THEATRE 4

COLIN TANKARD

SUITS = SUITS USING IT SECURELY? TUESDAY | 11.00 THE SECURITY THEATRE 2

ALSO SPEAKING ON: WEDNESDAY AT 13.00 - THE SECURITY THEATRE 2

CALEB STORKEY

HOW TO USE LINKEDIN TO GROW YOUR LEGAL FIRM This seminar will show you a step by step process you can use to grow your legal firm using LinkedIn. You’ll learn the process for getting your firm on brand, and how to use LinkedIn as part of a company wide strategy to grow connections, leads, appointments, and sales.

WEDNESDAY | 12.00 | THE HOT TOPICS THEATRE 4

ANDY MILES

Colin will show you how data is lost, systems compromised, and the effect it has on individuals and their company.

Then he will give practical tips and advice on protecting your digital assets, how educating and managing users will reduce 80% of all data leakage, and how to detect risky user actions before they happen.

JASON GIDDENS

PROTECTING CLIENT DATA FROM CYBERCRIME WEDNESDAY | 14.00 THE SECURITY THEATRE 2 As 25% of law firms report being targeted by cybercriminals, it’s vital for firms to understand the risks.

Jason will discuss how real the risk of cybercrime is. Cutting through the jargon, he will explain malware, phishing, DDoS, modified email, ransomware, and more. He’ll also provide an informative guide to your IT security, what you can do to protect yourself, and the tools to keep your business and your clients’ data safe.

TUESDAY | 12.00 CONSCIOUS MARKETING THEATRE 6

CYBER SECURITY – IS MY WEBSITE SECURE?

ALSO SPEAKING ON: WEDNESDAY AT 14.00 - CONSCIOUS MARKETING THEATRE 6

This highly informative talk will not only tell you about the cyber security risks to your business, but show you! Using a live ‘hack’, ThinkMarble will talk you through what hackers look for and how to protect your website against potential threats.

Getting the basics right can protect you from 80% of attacks and Andy will show you how with some quick and easy steps.

JONATHAN WINCHESTER

THE EVIDENCE – HOW GOOD ARE FIRMS AT DELIVERING MEMORABLE SERVICE?

TREVOR HELLAWELL

PREVENTING FRAUD — LEARNING FROM OTHERS’ MISTAKES

TUESDAY | 13.00 CONSCIOUS MARKETING THEATRE 6 ALSO SPEAKING ON: WEDNESDAY AT 13.00 - CONSCIOUS MARKETING THEATRE 6

The largest customer journey study is being repeated for 2017 within the legal sector in the first quarter of 2017 by Shopper Anonymous. This includes hundreds of mystery shops to a large number of UK legal firms. Jonathan Winchester, CEO of Shopper Anonymous, will be unveiling the findings and discussing the ‘golden nuggets’ that firms need in order to keep ahead of their competition and change the public’s perception of the sector’s current standards.

Trevor will provide a review of the steps that conveyancers should be taking to spot and prevent frauds and other errors, reflecting on the experience of those who have fallen for sophisticated scams in the past.

WEDNESDAY | 13.00 THE CONVEYANCING THEATRE 9

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TRACEY LONGBOTTOM

DEBORAH EDWARDS

TUESDAY | 13.00 THE HOT TOPICS THEATRE 4

CUTTING EDGE LEGAL TECHNOLOGY – CUTTING OUT THE COMPLEXITY

PRACTICE MANAGEMENT MASTERCLASS 2017

WEDNESDAY | 11.00 THE TECHNOLOGY THEATRE 3

In these days of increasing regulations and management responsibilities, learn how to effectively manage your law firm without taking away from your fee earning time.

For some smaller and niche firms, IT has levelled the playing field, helping them grow their businesses and extend their market reach. But for others it remains a major challenge. Join Tracey, account director at HOXRO Limited, for this insightful talk.

Dealing with issues such as compliance, cash management, and running your practice as an efficient business, this session will guide you through the practical aspects of managing a law firm today.

NICK TREBLE

ALSO SPEAKING ON: WEDNESDAY AT 14.00 - THE HOT TOPICS THEATRE 4

TUESDAY | 15.00 THE CONVEYANCING THEATRE 9

LONDON: ABOVE AND BELOW GROUND London sees more property transactions and developments than any city in the UK. But ongoing tensions between councils, residents, and developers are changing it and shaping the conveyancing industry. From basement extensions to large-scale planning applications, through to London Underground extensions, the Croxley Rail Link, Crossrail and HS2, many issues faced in London are relevant elsewhere. Working in partnership with Geodesys, Nick from Groundsure will discuss the impact of these risks on UK property transactions alongside search options available to inform and protect all parties.

STEPHEN WARD

CHANGES TO THE CLC’S SPECIALIST REGULATION OF PROPERTY LAW TUESDAY | 14.00 THE CONVEYANCING THEATRE 9 Stephen will look at changes to the CLC’s rule book. He will provide useful insights into the CLC’s approach to regulation and proposals for changes in relation to the accounts code, continuing professional development, and more. He will reflect on the impact of changes to the professional indemnity insurance arrangements in 2016 and potential responses to the Competition and Markets Authority report on legal services ALSO SPEAKING ON: WEDNESDAY AT 11.00 - THE CONVEYANCING THEATRE 9

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SIMON MCCRUM

IS YOUR FIRM A PLATFORM FOR GROWTH, OR A DRAIN TO THROW MONEY DOWN?

GARY JONES

PROTECTING CLIENT DATA FROM CYBERCRIME

TUESDAY | 12.00 SYMPHONY LEGAL THEATRE 5 Many firms focus on chasing new clients and top-line growth. However, real, easy, profitable, and cash-laden growth is under their noses. There’s no point chasing new business if you aren’t making the most of existing business and existing clients.

As 25% of law firms report being targeted by cyber criminals, it’s vital for firms to understand the risks. Gary will discuss how real the risk of cybercrime is, cutting through the jargon to explain malware, phishing, DDoS, modified email, ransomware, and more. Gary will provide an informative guide to your IT security, and the tools to keep your business and your clients’ data safe.

TUESDAY | 14.00 THE SECURITY THEATRE 2

GRAHAM MOORE

BETTER LAW FIRM KPIS - ACTIONABLE INFORMATION BEYOND FEES AND TIME TUESDAY | 14.00 THE PRACTICE MANAGEMENT THEATRE 8

ALSO SPEAKING ON: WEDNESDAY AT 11.00 - THE PRACTICE MANAGEMENT THEATRE 8

Your firm probably has KPIs – fees billed, time recorded – but do these really drive action to improve your business? Should you really be measuring trailing indicators and process inputs rather than future indicators and process output? And why are all law firm KPIs virtually the same? Graham’s talk will challenge the status quo of law firm management information today.

PAUL SAUNDERS

UTILISING ACCREDITATIONS TO KEEP YOU ONE STEP AHEAD OF RISK WEDNESDAY | 12.00 THE SECURITY THEATRE 2

The SRA are experiencing an increase in reports concerning AML compliance and are investigating a number of substantial cases.

Fraudsters are inventing new ways to attack law firms and their clients.

Managing risk does not need to be costly and having the right processes is key.

Paul will talk you through practical advice on making yourself a harder target and staying one step ahead of the risks prevalent in 2017.

CORMAC O’CONNOR

TUESDAY | 16.00 THE TECHNOLOGY THEATRE 3

HOW YOUR BOOKKEEPER CAN INFORM A SUCCESSFUL GROWTH STRATEGY Sometimes it is easy to forget that your bookkeeper can be one of the most important assets in the firm if properly engaged with. This seminar is about the importance of remembering that in order to grow, a firm must have its accounts in order to keep on top of aged debt and to plan growth in an ever changing industry.

HAYLEY TURNER

THE NEW ERA OF CYBER-THREATS: THE SHIFT TO SELFLEARNING, SELFDEFENDING NETWORKS Self-learning and self-defending systems are now being deployed to continually assess business environments. Known as ‘immune system’ defence, this approach is used to uncover threats that have already penetrated the network border, and then automatically fight back. Unlike legacy approaches, which rely on rules or signatures, these technologies work autonomously, enable the security team to focus on high-value tasks, and can counter even fast-moving, automated attackers.

TUESDAY | 12.00 THE SECURITY THEATRE 2

PAUL JONES

ADAPTING TO CHANGE IN AN EVER CHANGING PROFESSION TUESDAY | 15.00 THE HOT TOPICS THEATRE 4

NIGEL WILSON & MARK EDWARDS

CYBERCRIME – THE OUTLOOK FOR 2017 Cybercrime has been in every inbox during 2016 and most firms have put in place some level of protection. However, the landscape of cybercrime is constantly changing as the perpetrators develop new methodologies. This seminar includes the potential impact on your insurance coverage following recent modifications to the Insurance Act, as well as reviewing a range of measures that firms can implement to cover these threats.

TUESDAY | 13.00 | THE SECURITY THEATRE 2

Paul will deliver an insight into the ever changing nature of the legal profession and how to keep up with it in order to thrive and not just survive. This seminar deals with practical steps firms can take to keep growing in an ever more competitive market.

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NIGEL CANNINGS

FINDING YOUR VOICE – SPEECH IS NO LONGER A CINDERELLA TECHNOLOGY TUESDAY | 15.00 THE TECHNOLOGY THEATRE 3 ALSO SPEAKING ON: WEDNESDAY AT 10.15 - THE TECHNOLOGY THEATRE 3

The technology behind mainstream voiceto-text conversion is now affordable and analysis of the spoken word should now be included in every company’s information governance. Nigel will give an overview, alongside real life examples of how the technology is currently being used, of the current technologies, the advances being made, and how you really should now be looking at capturing voice and using this to your advantage.

MARTIN CHEEK

WHAT TO EXPECT WITH THE FOURTH MONEY LAUNDERING DIRECTIVE

LESLEY GRAVES

CURRENT CHALLENGES IN PI WORK - FORECASTING FOR 2017 AND BEYOND TUESDAY | 14.00 SYMPHONY LEGAL THEATRE 5

TUESDAY | 11.00 THE PRACTICE MANAGEMENT THEATRE 8 The Fourth Money Laundering Directive will be implemented into UK law by June this year. This seminar looks at the key changes and how law firms large and small will need to prepare. A number of areas remain which are yet to be finalised, which could have a major impact on all UK businesses.

ALSO SPEAKING ON: WEDNESDAY AT 11.00 - FIRMS OF THE FUTURE THEATRE 10

MOHAMED PATEL

WEDNESDAY | 12.00 FIRMS OF THE FUTURE THEATRE 10

WHAT IS ‘SPEECH TO TEXT’ IN 2017?

A wide variety of speech to text solutions are available, ranging from solutions designed for private use through to enterprise solutions. To benefit from the speed of speech, users must be aware of certain pitfalls. Based on real use cases and experiences, the advantages and disadvantages of the various solutions will be presented. If you’re a lawyer, partner, practice manager, or legal secretary then this talk is essential viewing.

The government’s consultation in PI means that the business critical choices you make now can lead to success or failure. The operational and financial pressure has never been more acute for PI work. Lesley will guide you through the main areas you should be looking at to understand which route to take – be that trading in a lean and profitable way, trading out, or disposal at best value.

NEIL POINTON AND TAURAI USHE

SOLICITORS PROFESSIONAL INDEMNITY INSURANCE (PII) MARKET UPDATE TUESDAY | 16.00 SYMPHONY LEGAL THEATRE 5

MARK GREENHOUSE

GET MORE OUT: CONTINUOUS & LEAN IMPROVEMENT IN LAW PRODUCTIVITY Every day, things take longer than planned causing you and your clients frustrations.

Frustrations that waste time and cause work to be delayed. Gain insights from Marks 20+ years of experience in Lean and Continuous Improvement as to how to identify these frustrations and how they lead to wasted time and effort. Learning how to improve them will lead to enhanced service, profitability, as well as improved employee engagement.

TUESDAY | 16.00 | THE HOT TOPICS THEATRE 4

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Join this Q&A session on the trends, opportunities, and threats that PII and associated insurance issues, such as cyber and D&O, pose to the legal sector. This will be of interest to anyone who is involved or may become involved in the purchase and operation of PII on behalf of a solicitor practice.

NEIL MAUDE

NEW WAYS OF WORKING UNLOCKING CLIENT SERVICE, EFFICIENCY, AND PROFIT WEDNESDAY | 15.00 THE TECHNOLOGY THEATRE 3

NEIL THOMAS

TUESDAY | 14.00 THE TECHNOLOGY THEATRE 3

HOW MODERN COMMUNICATION SERVICES CAN TRANSFORM YOUR BUSINESS Hear about the latest developments in communication and collaboration technology, and how the right tools can make your staff more effective, improve customer service, and drive growth. As unified communications finally become a reality, Neil will explain how you can avoid the pitfalls, understand what’s coming, and prepare for the end of life of key BT services, while reducing costs and making your IT services the toast of your organisation.

JEZZ GOBRAN

WEDNESDAY | 14.00 THE TECHNOLOGY THEATRE 3

INFORMATION SECURITY LESSONS LEARNED FROM LAW FIRMS LIKE YOURS Neil will discuss practical approaches towards creating a single version of a case file – capturing information of all kinds, directing it to those who need it, tackling the all-important issue of usability, and closing the loop with efficient outbound communications.

ALEX HOLT

MANAGING RISK AREAS ALONGSIDE BEST PRACTICE ACCOUNTS PROCESS TUESDAY | 13.00 FIRMS OF THE FUTURE THEATRE THEATRE 10

A lively exploration of risk mitigation and asset protection for law firms. Do you have measures in place to protect your assets? If not, those measures can be assessed and prioritised very easily and the steps identified can dovetail with good accounts team practice. All will be revealed.

Law firms are prone to data leaks and are big targets for cybercrime. So why is it that many don’t have a strategy in place to protect their information, have functionality and a cost driven IT infrastructure that isn’t robust enough to defend attacks and have policies that tick boxes but little else? Jezz will discuss the challenges and lessons learned from several firms he has worked with to help you navigate a similar journey.

JEREMY BURGESS

IMPROVING DAILY PROCESSING USING AFFORDABLE INTELLIGENCE

SUCHEET AMIN

DIGITAL TRANSFORMATION AND THE INFLUENCE OF MOBILE APPS

TUESDAY | 16.00 THE CONVEYANCING THEATRE 9

ALSO SPEAKING ON: WEDNESDAY AT 14.00 THE CONVEYANCING THEATRE 9

The modern mail room for a busy conveyancing team should be like an artisanal sausage factory – taking simple ingredients, your incoming correspondence, packaged with the minimum fuss into a quality output directed to the correct people in your team. In this session, Jeremy will explore how to avoid common pitfalls, how to measure throughout, and design efficient document handling processes within your own organisation to help operate at peak efficiency.

With instant access and information now expected to be the norm, the way people consume legal services has changed. Sucheet, a solicitor himself, will explain how he uncovered the value of integrating a mobile app into his legal practice and will give tips to anyone considering how they can enhance their client communications as well as increasing efficiency within the practice.

TUESDAY | 12.00 THE TECHNOLOGY THEATRE 3

17

DAN FALLON AND RYAN WEBB

RICH DIBBINS

SOCIAL MEDIA CARE: CUSTOMER SERVICE IN A VIRTUAL WORLD Do you have a social media strategy? If not, it’s time to work one out. From dealing with complaints and negative responses to using the right tools to assist you with social media management, it’s crucial that you examine these in 2017. Find out what tools you can use in 2017 to improve the way you manage social media – including chatbots, the new artificial intelligence...

HOW TO GET MORE LEGAL LEADS FOR LESS CASH! WEDNESDAY | 15.00 SYMPHONY LEGAL THEATRE 5

TUESDAY | 14.00 & 16.00 | CONSCIOUS MARKETING THEATRE 6

YOUR WEBSITE – YOUR CLIENT’S JOURNEY How do you plan to convert a prospect on your website? You can’t simply rely on great design. It’s all about interactive features and going beyond a responsive site. Discover which tools you can use to analyse your website performance and the three magic tips to help improve your site right now.

WEDNESDAY | 11.00 & 15.00 | CONSCIOUS MARKETING THEATRE 6

JAMIE MILLER

Learn how to make your legal advertising work even harder, driving more leads, in 2017. Dan Fallon will look at how to get the best possible website traffic from advertising on Google, Bing, YouTube, and Facebook.

Then, to complete the journey, Ryan Webb talks you through how to persuade those visitors to get in touch once they land on your website using conversion optimisation.

TUESDAY | 12.00 THE PRACTICE MANAGEMENT THEATRE 8

JANE TOWNER

HOW WILL THE LEGAL TALENT AGENDA BE AFFECTED IN 2017?

TIME AND MOTION: CREATING BUSINESS EFFICIENCIES IN CONVEYANCING

This seminar will look at what the skills shortages will be in the year ahead both from a discipline and geographical perspective and will look at the impact that external factors such as Brexit will have. Jamie will identify the key skills needed for lawyers wanting to succeed in 2017, not relying on academic achievements but the abilities required to achieve long term success in a modern workplace.

TUESDAY | 11.00 THE CONVEYANCING THEATRE 9

ALSO SPEAKING ON: WEDNESDAY AT 12.00 THE CONVEYANCING THEATRE 9

LISA BEALE

TUESDAY | 12.00 FIRMS OF THE FUTURE THEATRE 10

LAWYERS NEED TO PREPARE FOR THE ‘CUSTOMER SERVICE REVOLUTION’ The Law Society’s report, The Future of Legal Services, foresaw a number of other threats to solicitors’ firms in the near term: “Solicitors who can reach out to help consumers clearly understand their issues and options, and market themselves as such, should do well as more providers enter the market and confusion around choice grows. Solicitor firms who fail to get offerings right may see retail buyers bypass them to seek refuge in ALSO SPEAKING ON: WEDNESDAY AT 15.00 FIRMS OF THE FUTURE THEATRE 10 familiar brands”.

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If you ever find yourself wondering how thorough professional lawyers thrive in an increasingly competitive conveyancing market whilst juggling rising consumer expectations, come and hear how technology can ease your workload and make time for you to be the conveyancer you want to be. Jane will also be sharing research into consumer expectations and practical solutions to support conveyancers in doing the right thing by their profession and their client.

EMMA SPENWYN

10 TOP TIPS FOR CHOOSING CLOUD-BASED MANAGEMENT SOFTWARE WEDNESDAY | 12.00 THE TECHNOLOGY THEATRE 3

Cloud technology has created many new opportunities for solicitors.

However, this new digital world has also created unprecedented challenges - cybercrime. Today’s cyberattacks are better funded and more profitable than ever before. Despite this, it is possible to enjoy the best of both worlds by choosing cloud software that is agile but that can also protect you against digital dangers. Emma will explain how to assess and select secure, future-proof SaaS solutions.

DANIELLE WRIGHT

DIRECT ACCESS: THE CHANGING RELATIONSHIPS BETWEEN BARRISTERS AND SOLICITORS This seminar will cover the relationship between barristers and solicitors when the barrister is taking Direct Access work, the services of BARCO, and the Direct Access Portal website which helps bring work to the profession and plays into traditional relationships. It will cover how to market legal services of the profession to the SME market and the popular areas of work for this.

VIV WILLIAMS

WEDNESDAY | 13.00 SYMPHONY LEGAL THEATRE 5

CREATING AN INDEPENDENT LAW FIRM The changing legal landscape will create new structures for independent law firms. The partnership model is no longer fit for purpose and a new era of corporate governance is emerging. Viv will review new structures and define the process of commoditised legal services. Viv, Legal Services Director of SIFA, will review how private equity will have an impact on firms, and how financial services will have a huge impact on private client practices.

RICHARD TUCKER

HOW TO CHOOSE A SECURE CLOUD SERVICE Cloud services offer many advantages from scalability, cost effectiveness, and anywhere access, but are they secure, and how would you know? This talk will provide a checklist for evaluating the security of cloud services including software as a services (SaaS), platform as a service (PaaS), private clouds, public clouds, and of course data protection. By attending this talk you will understand the key considerations in selecting a secure cloud service.

TUESDAY | 16.00 | THE SECURITY THEATRE 2

HOW TO PREPARE AN IT SECURITY STRATEGY FOR YOUR FIRM There is no shortage of information on the IT security risks faced by law firms and the various solutions to keep your firm secure. But every firm is different with variations in technology, business objectives, business processes, and firm size. This talk will guide you through the practical steps to identify the right IT security strategy for your firm.

WEDNESDAY | 11.00 | THE SECURITY THEATRE 2

TUESDAY | 15.00 THE PRACTICE MANAGEMENT

BERNARD SAVAGE

HOW TO BUILD RELATIONSHIPS & AVOID THE CANAPÉS TUESDAY | 13.00 THE PRACTICE MANAGEMENT THEATRE 8 ALSO SPEAKING ON: WEDNESDAY AT 14.00 THE PRACTICE MANAGEMENT THEATRE 8

Fee earners waste a lot of time networking and going to the same events as their peers. There is a smarter way. In an engaging session, you will find how to win new business more easily by just being yourself and not following the crowd. Networking doesn’t have to be about canapés, but perhaps Spear of Destiny, Lycra, or motorbikes instead.

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TIM HARDY

NEGOTIATING THE BEST DEAL WEDNESDAY | 14.00 FIRMS OF THE FUTURE THEATRE 10

Whether negotiating a pink ticket for a night out, a supply contract, or a settlement of a dispute, the underlying principles are the same. Tim uses his 30+ years’ experience in negotiating settlements of complex corporate disputes to identify the key ingredients and impediments to successful negotiation. He will explain how to get the best deal possible and touch on: silver bullets; strategies; pitfalls; tricks; and closing.

GEORGE GREGORY

TUESDAY | 14.00 FIRMS OF THE FUTURE THEATRE THEATRE 10

HOW DIGITISING YOUR BUSINESS CAN ENGAGE YOUR WORKFORCE Staff engagement is seen as time consuming for many firms and often pushed down the priority list. However, firms ranking top for staff well-being have seen phenomenal successes over their competitors. How? In the era of digitisation, George will discuss how firms have easily adopted technology to enhance staff well-being, including digitisation of work streams, exceeding expectations of the next generation, and the real overriding benefits from having a happy and engaged workforce.

ENRICO SANNA

PRO WORKING: THE FUTURE OF WORK The design needs of the workspace have changed dramatically in the past few years and with the advent of Fora, the evolution continues. Fora aims to set the standard for a new way of working. This isn’t co-working; this isn’t serviced offices. This is ‘pro-working’ - and it’s the future.

TUESDAY | 16.00 | FIRMS OF THE FUTURE THEATRE 10 WEDNESDAY | 13.00 | THE PRACTICE MANAGEMENT THEATRE 8

DIANA CONSTANTINIDE

LAWYERS IN THE FACE OF GLOBALISATION TUESDAY | 15.00 FIRMS OF THE FUTURE THEATRE 10 We are witnesses of challenges and demands of a global re-shape. Are you thinking what will happen to the legal profession? What are the ramifications of such a radical evolution? The legal profession is undoubtedly highly regulated, a component that makes it inflexible and arbitrary. In light of this, Diana will speak to you about lawyers’ international integration and digitilisation of the cross-qualification process.

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MATTHEW NEWTON

WHY IT COMPLEXITY IS DRIVING FIRMS TO THE CLOUD

TUESDAY | 14.00 THE HOT TOPICS THEATRE 4

Dependence on IT systems has increased, making strategic decisions and management of IT more challenging. Technology can simplify tasks, increase efficiencies, and maximise competitiveness, but when not managed effectively can reduce productivity, and increase risk. Cyber-attacks and tightening regulations make these risks even greater. Leveraging cloud-based IT infrastructure and services can remove complexity for law firms. Matthew will discuss latest risks, regulations, and SRA cloud computing recommendations.

MARK SANGSTER

REAL-WORLD ZERO-DAY THREAT DETECTION AND RESPONSE

TUESDAY | 15.00 THE SECURITY THEATRE 2 ALSO SPEAKING ON: WEDNESDAY AT 15.00 - THE SECURITY THEATRE 2

Are you at risk of a ransomware attack? Cybercriminals are continually evolving their attack methods in their attempts to gain access to your firm’s highly sensitive client information. Join Mark, Vice President and Industry Security Strategist at eSentire, to learn about today’s threat landscape and its impact on law firms, review recent real-life cybersecurity attack use cases; understand ransomware, how it works, and how your firm can protect itself from ransomware-based attacks.

VICTORIA SIMPSON

THE MINEFIELD OF COMPLIANCE – MAKING IT WORK FOR YOUR FIRM TUESDAY | 11.00 SYMPHONY LEGAL THEATRE 5 Join Victoria, a compliance professional with over 25 years’ experience spanning various roles within law firms, for her look into how to ensure compliance works for you as a firm by engaging your employees and leading from the top. Embedding compliance into your systems, processes, values, and beliefs will help you achieve high levels of compliance. Do not let your firm be on the wrong side of the regulators.

DAN PEACHEY

STEPHEN WALKER

LEGAL TRANSLATION AND WHAT EVERY GOOD LAW FIRM SHOULD KNOW

THE GROWING REVOLT AGAINST THE COST OF LITIGATION

TUESDAY | 13.00 THE CONVEYANCING THEATRE 9 ALSO SPEAKING ON: WEDNESDAY AT 15.00 - THE CONVEYANCING THEATRE 9

With over 16 years’ experience in the legal translation industry, City Legal Translations’ Commercial Director Dan Peachey will provide you with a fascinating talk on what you need to know about legal translation, and will teach you how to take the stress out of working with the greatest industry you probably know nothing about!

Stephen explains why mediation is good for lawyers and clients, and why ADR doesn’t mean ‘alarming drop in revenue,’ but more money and business and less stress.

TUESDAY | 11.00 FIRMS OF THE FUTURE THEATRE 10

THIRD PARTY LITIGATION FUNDING TO SEEK ‘NO OBLIGATION’ ADVICE, PLEASE CONTACT OUR SPECIALIST STAFF

Bringing together experts from the legal and finance sectors to provide third party funding to lawyers, liquidators, individuals and corporates who are unable to pursue a claim due to the prohibitive cost of litigation.

fergusonlitigationfunding.com

0845 838 1360

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The Unique One-Stop-Shop Technology Solution for Law Firms Fully Intergrated Practise Management System Business Continuity

Data Hosting

Disaster Recovery

Smartphone Mobile Apps

Fixed Monthly Costs

Document Mangement System

Fully- Managed IT

Digital Dictation

Find us on stand L336

VISIT US ON STAND L336

TIME TO UNLOCK YOUR FIRM’S TRUE POTENTIAL?

These firms now operate in a highly competitive environment and business success now relies on factors such as operating efficiency and client service being pushed to new levels. There is no doubt that technology has a huge role to play in enabling firms to achieve this. The right case management system, accounts software, or cloud computing solution can potentially secure the fortunes of a firm.

Mobile applications are assisting the modern law firm to work effectively and efficiently whilst on the move and in court. Gone are the days of carrying masses of paper and having to guess. Realtime updates of your KPIs, on the move time recording, and digital dictation and secure channels of ‘chat’ communication are all within reach for the busy fee earner and the conscientious practice manager.

During three decades of working with the legal profession, DPS Software has had a front row seat to watch the increasing impact of technology on the work of law firms and ultimately their success

as businesses.

What is beyond doubt is that now is the time these firms need to take action when it comes to the technology solutions that will provide the solid foundations required for future growth.

The complete practise management system

Powerful management information, automated processes & workflows, platforms for paperless working, and the seamless integration of technology into the daily activities of law firm staff. These are all elements that can empower a firm to push what they may have considered to be their limits when it comes to efficiency and profitability.

A DPS client highlights this when saying:

DPS Cloud The premier hosting platform DPS One Office A fully integrated case management system

“

Beyond any doubt we see the use of cutting edge technology as key to our service delivery but now more than ever we need our staff to focus on the lifeblood of the firm, their legal work, and achieve new levels of efficiency... the comprehensive and fully-managed nature of the DPS service means we can provide the tools our lawyers and staff need wherever they are with no worries; DPS effectively take the strain.

- Michael Glazer, Managing Partner, Glazer Delmar Solicitors

Financial Director Accounts software DPS iTime Remote time recording and digital dictation

“

Recent years have seen an unprecedented rate of change within the UK legal sector with the overall direction being that of an increasingly commercialised industry. The modern law firm now faces pressures to their business that threaten the traditional law firm model and its ability to generate profit.

DPS SOFTWARE AT A GLANCE...

My Legal Space One-to-one file sharing and document handling DPS SafeChat Secure client communications on the move

We believe this sums things up pretty nicely. If you think it’s time for the right technology to unlock the true potential of your firm, then it’s time to speak to DPS today.

DPS SOFTWARE’S UNMISSABLE SEMINARS How is the Cloud good for your business bottom line?

|

Tuesday 12.00

|

Keynote Theatre 1

10 top security tips for choosing Cloud-Based Practice Management Software

|

Wednesday 12.00

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DO N’ TM ISS

The Technology Theatre 3

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IMPORTANT INFO

To increase profits in such a competitive market, busy law firms must maximise efficiencies when processing conveyancing work and generate new business wherever possible.

With the increasing use of cloud-based software hastening the conveyancing process, law firms can generate greater profits and negate the reliance on panel managers and the resulting loss of revenue through paying out commission.

Attend the conveyancing masterclass sessions to discover how leading software solutions are making a real impact in the conveyancing market and increasing the revenue of legal practices within the sector.

TUESDAY 28TH MARCH

k/masterclass

www.legalex.co.u

WEDNESDAY 29TH MARCH

10.30 - 11.00

Your Office When and Where You Need It

Take Control With Technology - How To Ditch Panel Managers And Get Yourself Back In The Driver’s Seat

11.15 - 11.45

Making Residential Conveyancing Profitable

Making Residential Conveyancing Profitable

12.00 - 12.30

Take Control With Technology - How To Ditch Panel Managers And Get Yourself Back In The Driver’s Seat

How Employing The Right Technology Evolves Your Conveyancing

12.45 - 13.15

How Employing The Right Technology Evolves Your Conveyancing

Take Control With Technology - How To Ditch Panel Managers And Get Yourself Back In The Driver’s Seat

13.30 - 14.00

Your Office When and Where You Need It

Making Residential Conveyancing Profitable

14.15 - 14.45

Making Residential Conveyancing Profitable

Your Office When and Where You Need It

15.00 - 15.30

Take Control With Technology - How To Ditch Panel Managers And Get Yourself Back In The Driver’s Seat

How Employing The Right Technology Evolves Your Conveyancing

15.45 - 16.15

How Employing The Right Technology Evolves Your Conveyancing

HOW TO BOOK ONLINE AT LEGALEX.CO.UK

24

k your seat for these You will need to boo prior to the event to ine masterclasses onl k your place online at Boo ce. spa r you ure sec

•

Visit www.legalex.co.uk

•

Select ‘Masterclasses’ and fill in your details

•

You’ll recieve email confirmation of your booking

•

As the show dates approach you’ll receive a reminder to confirm your attendance and to secure your seat

Visit us at

Stand L360

and go into the draw to win an

iPhone 7!

TRANSFORMING YOUR WORKPLACE? COST RECOVERY

Track prints, scans, copies and faxes using client/matter numbers to bill back and recover disbursements from your clients.

TRIAL BUNDLES

Stop wastage and save hours of sorting and copying documents by digitally numbering, indexing and printing your complete bundles.

VISUAL COMM’S

Connect, communicate and collaborate with other offices and clients with interactive whiteboards and video conferencing.

OLD CASES FAMILY

DOCUMENT MANAGEMENT

Scan, store and retrieve your documents in seconds, all whilst improving security, reducing space and enabling mobile access.

NEW CASES

BUSINESS

CHAMBERS

DIGITAL MAILROOMS

Using document scanning and capture technologies, chambers and practices can digitise and distribute their incoming mail by PDF, saving time and money.

PRINT MANAGEMENT

Track usage and control who can print, copy, scan and fax. Pick up prints from any device with “follow-me printing” whilst improving security.

www.systemstechnology.co.uk

WASTE REDUCTION

Wasted prints can cost practices up to 30% of their total print spend. We have 10 effective ways to help you reduce your wastage and reduce costs.

PRINT ROOMS

Stop needlessly outsourcing by creating your own costeffective internal print room.

As well as supplying and supporting equipment we train staff too.

Visit Stand No. L762

Legalex 2017 Awards

The Legalex Innovation Awards recognise the innovative tools, products, and services that have made the most significant impact on the legal market over the past 12 months.

With four awards up for grabs, our panels of esteemed judges will decide which exhibitors should take home the coveted awards.

There will only be one winner of each award; the Marketing Innovation Award; the Practice Efficiency Award; the Advance Performance Technology Award; and the Firm Security Award.

The judges will visit each nominee’s stand, giving them the chance to pitch their product and the reason why they should be crowned as winners.

Advanced Performance Technology Award The Advanced Technology Award is given in recognition of the innovative technology product which has assisted law firms in achieving new levels of performance efficiency and productivity.

Marketing Innovation Award The Marketing Innovation Award celebrates the latest and greatest innovation helping law firms stand out in a very competitive marketplace. With a greater emphasis on marketing than in previous years, this award is set to be one of the most hotly contested awards at Legalex 2017.

Practice Efficiency Award The Practice Efficiency Award is one of the most sought-after accolades of Legalex 2017. This award is given out to the supplier that offers the best product or service that can streamline law firms’ activities, helping them reduce costs and time.

Firm Security Award Making its debut at Legalex 2017, the Firm Security Award recognises the organisation that has reached outstanding levels in enhancing the security and production of law firm data.

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FREE CPD IN 3 EASY STEPS

We at Legalex know the importance of your professional development and also know how costly this can be in terms of time and money.

Legalex provides an unparalleled platform to help you discover the tools you need to enhance your legal practice. Not only is our exhibition a gold mine of knowledge, but it also enables you to develop professionally by gaining accredited CPD points from CPD UK, or progress towards your annual declaration of continuing competence if you are a solicitor.

latest learning techniques and training methodologies.

We all understand the potential value that CPD has in the development of our careers. That’s why in order to help you progress with your professional development, all of our Legalex seminars have been certified by CPD UK, meaning that you will be able to claim your CPD for free - and this is how to do it.

In this era of rapid technological developments and ever-increasing sector change, it is essential for anyone who is serious about their professional development to participate in educational events that adhere to the

1 2 3

When you attend any Legalex seminar, please make a note in your show guide to remind you which ones you attended.

Post event we will inform CPD UK that you attended the show and they will contact you with your certificate of attendance.

THE FULL LINE UP...

SEMINAR SCHEDULE Across two days, Legalex presents an incredible array of speakers to provide you with an unbeatable level of insight and knowledge into the latest issues, trends, and developments in the law sector. The schedule runs throughout both days of the event, giving you flexibility in attending the sessions that most interest you.

Every session is delivered by an expert recognised for their outstanding achievments in their field, bringing you an unparalleled level of information and vision to ensure your firm is up to date - or ahead of the rest. Whether you want to strenghten your understanding of the latest legislation, find the best way to secure your data in the cloud, or gain information on the technology and software shaping the industry, you will find a seminar to suit your desire.

Our schedule will provide full details of every seminar, and you can use it to plan your visit in advance and ensure you don’t miss the sessions that are most important to you as our seminar schedule is first come, first served.

IMPORTANT INFOd be pre-booked an Seminar seats cannot come, first served are on a strictly first ase arrive early to basis on the day. Ple . avoid disappointment

You can then submit this with the relevant amount of hours you are claiming to your professional body.

CPD aims to provide a structured approach to learning in order to help firms retain key staff and to develop the skills and knowledge within the organisation to maintain a sustainable and competitive advantage. We hope this exciting and eclectic conference schedule will empower all our delegates to stay on track with their own professional development.

29

SEMINAR TIMETABLE TUES 11.00 - 11.45

KEYNOTE THEATRE 1

Importance Of Diversity And Culture In The Lawtech Industry

Miranda Brawn

THE SECURITY THEATRE 2

THE TECHNOLOGY THEATRE 3 Sponsored By

THE HOT TOPICS THEATRE 4

SYMPHONY LEGAL THEATRE 5 Sponsored By

CONSCIOUS MARKETING THEATRE 6 Sponsored By

THE PRACTICE MANAGEMENT THEATRE 8

THE CONVEYANCING THEATRE 9 Sponsored By

FIRMS OF THE FUTURE THEATRE 10

30

TUESDAY 28TH MARCH

TUES 12.00 - 12.45

TUES 13.00 - 13.45

What Is The Cloud Good For Your Business Bottom Line?

Client Communication & How To Differentiate Your Law Firm’s Offering

The Miranda Brawn Diversity Leadership Foundation

DPS Software & Cloud Limited

Osman Ismail

Lauren Riley

Suits = Suits Using IT Securely?

The New Era Of Cyber-Threats: The Shift To Self-Learning, SelfDefending Networks

Cybercrime – The Outlook For 2017

Colin Tankard

Hayley Turner

Nigel Wilson & Mark Edwards

Digital Pathways

Darktrace

Financial Eye

The Intelligent Law Firm: Accessible, Agile, Adaptable

Digital Transformation And The Influence Of Mobile Apps

Decoding The AI Hype: A Due Diligence Case Study

Phil Ayton

Mr Sucheet Amin

Emily Foges & Murray Cox

Sysero Ltd

Lavatech Limited

Luminance

How To Apply For An ABS Licence

Get Your Firm Noticed With Effective Search Marketing

Practice Management Masterclass 2017

The Link App

Jonathon Bray

Becky Simms

Deborah Edwards

Jonathon Bray Legal Services Limited

Reflect Digital

Insight Legal Software

The Minefield Of Compliance – Making It Work For Your Firm

Is Your Firm A Platform For Growth, Or A Drain To Throw Money Down?

Marketing Strategy: It Should Be On Your Breakfast Menu …

Victoria Simpson

Simon McCrum

Adrienne Halladay

Symphony Legal Ltd

Symphony Legal Ltd

Symphony Legal Ltd

Online Marketing Masterclass

Cyber Security – Is My Website Secure?

The Evidence – How Good Are Firms At Delivering Memorable Service?

Conscious Solutions

David Gilroy

ThinkMarble

Andy Miles

Jonathan Winchester

What To Expect With The Fourth Money Laundering Directive

How Will The Legal Talent Agenda Be Affected In 2017?

How To Build Relationships & Avoid The Canapes

Shopper Anonymous UK

Martin Cheek

Jamie Miller

Bernard Savage

SmartSearch

Clayton Legal

Tenandahalf

Time And Motion – Creating Business Efficiencies In Conveyancing

Acting In Your Clients’ Best Interest - Wouldn’t You Want To Know?

Legal Translation And What Every Good Law Firm Should Know

Jane Towner

Stephen Murray

Dan Peachey

tmgroup Ltd

PSG

City Legal Translations

The Growing Revolt Against The Cost Of Litigation

Lawyers Need To Prepare For A “Customer Service Revolution”

Managing Risk Areas Alongside Best Practice Accounts Process

Stephen Walker

Lisa Beale

Alex Holt

ADR Group

Checkaprofessional.com

The Cashroom Ltd

Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show so please check www.legalex.co.uk for the latest information.

TUES 14.00 - 14.45 Can Having A NonExecutive Help A Law Firm’s Management?

Steve Billot

Symphony Legal Ltd

TUES 15.00 - 15.45

TUES 16.00 - 16.45

Technology That Challenges And Evolves The Law Firms Of Tomorrow

Legal Services Regulation: Changes, Choices And Challenges

Adam Bullion

Jane Malcolm

InfoTrack

Real-World Zero-Day Threat Detection And Response

How To Choose A Secure Cloud Service

Gary Jones

Mark Sangster

Richard Tucker

Key Computer Solutions

eSentire Inc.

Peerless IT

How Modern Communication Services Can Transform Your Business

Finding Your Voice – Speech Is No Longer A Cinderella Technology

How Your Bookkeeper Can Inform A Successful Growth Strategy

Neil Thomas

Nigel Cannings

Cormac O’Connor

Claranet UK

Law Support/Intelligent Voice

Klyant Online Accounting Software

Adapting To Change In An Ever Changing Profession

Get More Out: Continuous Improvement In Law Productivity

Matthew Newton

Paul Jones

Mark Greenhouse

Oosha Ltd

cpm21

Levantar

Current Challenges In PI Work - Forecasting For 2017 And Beyond

Fraud Awareness & Guidance

Solicitors Professional Indemnity Insurance (PII) Market Update

Lesley Graves

Chris Fawcett

Neil Pointon & Taurai Ushe

Citadel Law

Lloyds Banking Group

Howden UK Group Ltd

Social Media Care: Customer Service In A Virtual World

Marketing – The Basics, Are You Getting Them Right

Your Website – Your Client’s Journey

Rich Dibbins

Lara Squires

Rich Dibbins

Conscious Solutions

Better Law Firm KPIs Actionable Information Beyond Fees And Time

Consortium Business Solutions

Direct Access: The Changing Relationships Between Barristers and Solicitors

PROFITABLE CONVEYANCING MASTERCLASS

Solicitors Regulation Authority

Protecting Client Data From Cybercrime

Why IT Complexity Is Driving Firms To The Cloud

Masterclass spaces MUST be booked in advance. See page 24 for details.

10.30 - 11.00 Your Office When And Where You Need It

11.15 - 11.45 Making Residential Conveyancing Profitable

12.00 - 12.30 Take Control With Technology - How To Ditch Panel Managers And Get Yourself Back Into The Driver’s Seat

12.45 - 13.15 How Employing The Right Technology Evolves Your Conveyancing

13.30 - 14.00 Your Office When And Where You Need It

Conscious Solutions

Is Your Law Firm Making The Most Of Smart Technology?

14.15 - 14.45 Making Residential Conveyancing Profitable

Graham Moore

Danielle Wright

Joe De Wet

Katchr

Bar Council

LEAP

15.00 - 15.30 Remaking The Rule Book: Changes To The CLC’s Specialist Regulation Of Property Law

London: Above And Below Ground

Digital Mailroom Metrics Improving Daily Processing Using Affordable Intelligence

Stephen Ward

Nick Treble

Jeremy Burgess

Council for Licensed Conveyancers

Geodesys in partnership with Groundsure

Click2Scan Ltd

How Digitising Your Business Can Engage Your Workforce

Lawyers In The Face Of Globalisation

Pro Working - The Future Of Work

George Gregory

Diana Constantinide

Enrico Sanna

Reckon Software

Strattonfield Chamber

Fora

Take Control With Technology - How To Ditch Panel Managers And Get Yourself Back Into The Driver’s Seat

15.45 - 16.15 How Employing The Right Technology Evolves Your Conveyancing

31

SEMINAR TIMETABLE WEDS 10.15 - 10.45

KEYNOTE THEATRE 1

This Theatre Will Open At 11.00Am

WEDNESDAY 29TH MARCH

WEDS 11.00 - 11.45 Transforming Land Registration

AI Hype Or AI Robot Lawyer Success? The Reality...

Mike Westcott-Rudd

Chrissie Lightfoot

How To Prepare An IT Security Strategy For Your Firm

Utilising Accreditations To Keep You One Step Ahead Of Risk

Richard Tucker

Paul Saunders

Peerless IT

Legal Eye

Finding Your Voice – Speech Is No Longer A Cinderella Technology

Cutting-Edge Legal Technology – Cutting Out The Complexity

10 Top Security Tips For Choosing Cloud-Based Practice Management Software

Nigel Cannings

Tracey Longbottom

Emma Spenwyn

HOXRO Limited

DPS Software & Cloud Limited

Why Agile Working Is The Secret To Happier Lawyers And Happier Clients

How To Use Linkedin To Grow Your Legal Firm

Land Registry

THE SECURITY THEATRE 2

THE TECHNOLOGY THEATRE 3 Sponsored By

This Theatre Will Open At 11.00Am

Law Support/Intelligent Voice

THE HOT TOPICS THEATRE 4

This Theatre Will Open At 11.00Am

Guy Setford & Chris Setford

SYMPHONY LEGAL THEATRE 5

This Theatre Will Open At 11.00Am

Sponsored By

CONSCIOUS MARKETING THEATRE 6

This Theatre Will Open At 11.00Am

Sponsored By

THE PRACTICE MANAGEMENT THEATRE 8

THE CONVEYANCING THEATRE 9

This Theatre Will Open At 11.00Am

This Theatre Will Open At 11.00Am

Sponsored By

FIRMS OF THE FUTURE THEATRE 10

This Theatre Will Open At 11.00Am

EntrepreneurLawyer

Caleb Storkey

Setfords Solicitors

Gett Results

Running A Law Firm As A Business

Accounting, Compliance And Regulation Links

Steve Billot

Eric Fletcher

Symphony Legal Ltd

Symphony Legal Ltd

Social Media Care: Customer Service In A Virtual World

Marketing – The Basics, Are You Getting Them Right

Rich Dibbins

Lara Squires

Conscious Solutions

Consortium Business Solutions

Better Law Firm KPIs Actionable Information Beyond Fees And Time

Is Your Law Firm Making The Most Of Smart Technology?

Graham Moore

Joe De Wet

Katchr

LEAP

Remaking The Rule Book: Changes To The CLC’s Specialist Regulation Of Property Law

Time And Motion – Creating Business Efficiencies In Conveyancing

Stephen Ward

Jane Towner

Council for Licensed Conveyancers

tmgroup Ltd

What To Expect With The Fourth Money Laundering Directive

What Is “Speech To Text” In 2017?

Martin Cheek

Mohamed Patel

SmartSearch

32

WEDS 12.00 - 12.45

KeyMed Ltd

Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show so please check www.legalex.co.uk for the latest information.

WEDS 13.00 - 13.45 Sustainability Of….Brand, Employees, Marketing & Clients

David Gilroy

Conscious Solutions

Suits = Suits Using IT Securely?

Colin Tankard

Digital Pathways Technology That Challenges And Evolves The Law Firms Of Tomorrow

WEDS 14.00 - 14.45

WEDS 15.00 - 15.45

Effective Cyber Security For Law Firms

How To Use Twitter For Social Selling

Peter Wright

Nicky Kriel

DigitalLawUK

Protecting Client Data From Cybercrime

Real-World Zero-Day Threat Detection And Response

Jason Giddens

Mark Sangster

Key Computer Solutions

eSentire Inc.

Information Security Lessons Learned From Law Firms Like Yours

New Ways Of Working Unlocking Client Service, Efficiency, And Profit

Jezz Gobran

Neil Maude

InfoTrack

i-Secured

Arena Group

Get Your Firm Noticed With Effective Search Marketing

Practice Management Masterclass 2017

Why Agile Working Is The Secret To Happier Lawyers And Happier Clients

Becky Simms

Deborah Edwards

Guy Setford & Chris Setford

Creating An Independent Law Firm

Viv Williams

Insight Legal Software

PROFITABLE CONVEYANCING MASTERCLASS

Nicky Kriel Social Media

Adam Bullion

Reflect Digital

Masterclass spaces MUST be booked in advance. See page 24 for details.

Setfords Solicitors

To Merge Or Not To Merge?

That Is The Question

How To Get More Legal Leads For Less Cash!

SIFA Ltd

Andrew Roberts

Dan Fallon & Ryan Webb

Ampersand Legal

SearchStar

The Evidence – How Good Are Firms At Delivering Memorable Service?

Cyber Security – Is My Website Secure?

Online Marketing Masterclass

Jonathan Winchester

Andy Miles

Rich Dibbins

Shopper Anonymous UK

ThinkMarble

Conscious Solutions

10.30 - 11.00 Take Control With Technology - How To Ditch Panel Managers And Get Yourself Back Into The Driver’s Seat

11.15 - 11.45 Making Residential Conveyancing Profitable

12.00 - 12.30 How Employing The Right Technology Evolves Your Conveyancing

12.45 - 13.15 Take Control With Technology - How To Ditch Panel Managers And Get Yourself Back Into The Driver’s Seat

13.30 - 14.00 Pro Working - The Future of Work

How To Build Relationships & Avoid The Canapes

The Changing Face of Legal Services Making Residential Conveyancing Profitable

Enrico Sanna Fora

Bernard Savage

Patrick Harrison

Tenandahalf

Legal Services Guild

14.15 - 14.45 Preventing Fraud — Learning From Others’ Mistakes

Digital Mailroom Metrics Improving Daily Processing Using Affordable Intelligence

Legal Translation And What Every Good Law Firm Should Know

Trevor Hellawell

Jeremy Burgess

Dan Peachey

Brighter Law Solutions

Click2Scan Ltd

City Legal Translations

How to Recover from a Ransomware Infection; LIVE

Negotiating The Best Deal

James Mason Datto

Tim Hardy

ADR Group

Lawyers Need To Prepare For “Customer Service Revolution”

Your Office When And Where You Need It

15.00 - 15.30 How Employing The Right Technology Evolves Your Conveyancing

Lisa Beale

Checkaprofessional.com

33

CONTINUING COMPETENCE: THE NEW CPD

Since the 1st of November 2016, solicitors no longer need to count CPD hours. Instead, the SRA has put in place a new process which makes sure that solicitors continue to provide a high standard of service to their clients.

AS A SOLICITOR...

You are expected to undertake regular learning and development so your skills and knowledge remain up to date. You will need to:

1 REFLECT...

2 ACQUIRE...

3 ASSESS...

...on your practice to identify the learning areas you need to address

... new skills and knowledge that address your learning needs

... how your new skills and knowledge address your learning needs and how they can be integrated into your practice

4 RECORD...

5 MAKE AN ANNUAL DECLARATION...

... how you have carried out this process

... that shows that you have addressed your learning needs and acquired new skills and knowledge

FOR MORE INFO VISIT WWW.SRA.ORG.UK/ TOOLKIT OR VISIT THE SRA ON STAND L244

DO YOU RENEW YOUR FIRM’S PRACTISING CERTIFICATES? You are responsible for ensuring a high standard of service to your clients. This includes making sure that solicitors maintain and demonstrate a level of competence appropriate to their work.

You are entitled to submit colleagues’ declarations on their behalf. This means that your firm can continue to use the bulk renewal form if preferred. You can find more information on the continuing competence toolkit on www.SRA.org.uk/toolkit or visit the SRA on stand L244.

34

Legalex 2017 offers over 120 expert-led, informative seminars and engaging and interactive masterclasses that can help you towards achieving the learning and development needs you have identified.

Identified learning need

Learning activity Undertaken

Learning activity information

Learning outcomes (What was learnt)

How this will help achieve your learning needs

To help you record the knowledge and skills that you have gained at Legalex 2017, you can use the below table to log the experiences you encounter. Note: the table provided is for your convenience only. You can record and present your development in any other format.

You can find more information on the continuing competence toolkit on www.SRA.org.uk/toolkit or visit the SRA on stand L244.

35

Vis sta it us a nd L5 t 60

Excellence through experience

Providing IT support to law firms across the UK for over 28 years With a proven track record of shaping technology to help law firms achieve more, we can deliver the service and flexibility practices of any size need to keep pace with the changing IT environment.

Organisations need to look at IT differently and find a range of services that can be fine-tuned to meet their unique needs.

Contracts should reflect what the firm needs, not what the service provider wants to sell.

Think it’s time to look at your IT differently? Then please get in touch and see how Quiss can help.

TELEPHONE 01827 265000 EMAIL enquiries@quiss.co.uk www.quiss.co.uk

Will IT be more of the same in 2017?

Security threats remain...

Although 2016 had its moments, a few trends are likely to create sleepless nights in 2017, some from excitement and some from dread.

Linked to the growth of mobility and cloud computing, keeping data not only safe from theft, but safe from being held to ransom or blackmail (doxing) will become an increasing problem. We will see a rise in ransomware attacks as criminals become more sophisticated and recognise the money to be made simply by leaving data where it is, but denying the owner access to it. Problems will extend beyond the workplace, hoping to target remote workers with Internet of Things (IoT) enabled attacks, using Internet worked devices that collect and exchange data, as a route into secure systems. Organisations will seek the assurance of governance technology, which dictates where and for how long data is kept and who can access it. The ability to encrypt data when it is stored and when it is moved, whilst imposing multi-factor identification, will also be crucial in the fight to keep information secure.

E5263_QU_LeagalEx_Showguide HP Landscape Advert_P2_AW.indd 1

Head in the Cloud There is no doubt cloud technology is causing significant change to almost all organisations, with increasing migration as the benefits of service elasticity become more apparent. There is now no need to ensure your IT infrastructure is scaled to meet maximum demand, which you rarely reach. Migration to cloud services like Microsoft Azure allow organisations to use what they need and only pay for what they use – saving resources and money.

The introduction of Microsoft data centres here in the UK will help allay the fears of those who worry about where data is stored.

Keeping data within the jurisdiction of England and Wales will undoubtedly give cloud services a boost in the legal sector in 2017.

Again, the working environment continues to change, with more people operating outside normal office hours and indeed the office, as they work from home, out on the road, or just remotely from anywhere. It is this approach that will ensure even greater acceptance of cloud services in 2017.

11/01/2017 12:54

Apps breakthrough year...

Everyone is going mobile and the new mantra finding traction is, ‘work is something we do, not somewhere we go’. We already use apps every day for social networking, banking, travelling, etc., but the focus has now shifted to the ability to access your data everywhere. And apps are being designed that don’t just allow access to your data, but offer virtual personal assistants, which will make mundane repetitive work tasks easier. The new breed of intelligent apps will cover everything from security to enterprise applications, with artificial intelligence-enabled capabilities at their core.

App production will concentrate on advanced data analytics, autonomous business processes, and more engaging and conversational interfaces, all of which will heavily feature artificial intelligence.

A brief look at areas worth paying attention to this year that we didn’t get around to include blockchain, machine learning, web-scale IT, and host of other topics that will cause a stir this year.

Come and visit us on our stand

L534

T: 01206 273 423 E: askus@indexpi.co.uk

A gift

in YOUR WiLl to

MAcmilLaN

Is a gift F r

EveryonE

Most of your clients will want to leave something in their will for the people who matter to them – to look after them in years to come.

A gift in their will to Macmillan could do just that. Your client could help make sure that if anyone they care about is affected by cancer, they will have a Macmillan team in their corner.

Someone to help them tell their family after diagnosis.

Or pay the bills. Or cope with side effects during chemo. Someone to help them with going back to work.

Their gift will help make sure that no one has to go through cancer alone.

For more information please call us on 0800 107 4448 www.macmillan.org.uk/solicitors leavealegacy@macmillan.org.uk

If your client is including Macmillan in their will, here are our details: Macmillan Cancer Support 89 Albert Embankment, London SE1 7UQ Registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604).

MAC16616

Your conveyancing searches

in safe hands You can rely on Geodesys for: ✔ Fantastic customer service and tailored on-site support

✔ Regular, free CPD and training events

✔ Search Alert tool to inform you of potential risks

✔ Auto-login access from your case management system

✔ Online mapping

✔ A wide range of invoicing options

✔ Competitive pricing and discount packages.

✔ Over 100 years of search expertise between our senior team members.

✔ Swift turnaround

We’re not just another search provider and we look forward to demonstrating that to you!

For information telephone 0845 070 9109, email customer.services@geodesys.com or visit www.geodesys.com

Managing complexity isn’t the challenge.

Achieving simplicity is.

With increased cyber threats, compliance regulations and use of Cloud-based applications and hybrid infrastructure, managing legal technology is becoming more and more complex.

We specialise in the legal sector, helping law firms simplify IT management.

You focus your IT resources on improving your operations and client experience, we take care of everything else.

Cloud. Managed IT services. Connectivity.

PAY US A VISIT AT LEGALEX - STAND t: 0845 1234 766

L644

e: sales@oosha.co.uk

w: www.oosha.co.uk

INNOVATIVE SUPPLIERS

EXHIBITOR LISTINGS ADR Group Stand Number L310 Dispute Resolution Services Provider. www.adrgroup.co.uk 020 3600 5050 Advantage Legal Stand Number L547 Advantage Legal are a specialist professional services firm providing consultancy, accounting, compliance and IT services to law firms across the country. Our aim is to assist law firms to become high-performance businesses.

We are founded on a culture of partnership with a strong commercial focus. www.advantage-ba.com 0121 212 6580 Alexander Lyons Solutions Limited Stand Number L632 Alexander Lyons Solutions (ALS) is a leading recruitment and executive search consultancy specialising in fee-share / dispersed law firms. ALS has placed hundreds of lawyers nationwide who now work as consultants and enjoy greater financial renumeration and a better work-life balance. www. alexanderlyonssolutions.com 020 3551 4862 Arena Group Stand Number L662 Arena Group delivers hardware, software, and services to optimise copy, print, and electronic document management in a diverse range of organisations. We take the time to understand your business, identifying ways to reduce costs, improve efficiencies, and realise the benefits of innovative working. www.arenagroup.net 0344 863 8000

44

Brighter Law Solutions Stand Number L556 Could you be a hero? Yes! But even heroes need someone in their corner. At Brighter Law Solutions we are firmly in the conveyancers` corner. Be the hero in your conveyancing practice, with the support of our people and technology. www.brighterlaw.co.uk 0118 976 9500 CFA Stand Number L236 Centre for Assessment is a UKAS Accredited Certification Body and leading provider in certification, accreditation and training services. They specialise in a number of internationally recognised management systems including; Lexcel, ISO 9001, ISO 27001 and Customer Service Excellence. www.centreforassessment. co.uk 0161 237 4080 Chancery PII Stand Number L212 Chancery Pii is the only professional indemnity insurance provider dedicated to the needs of new and established 1-4 partner firms working in partnership with the Law Society.

We provide reliable, long-term commitment and are dedicated to building long-lasting relationships with our clients www.chancerypii.co.uk 03333 203 232 Charterhouse Muller UK Limited Stand Number L766 Charterhouse Muller are a leading UK specialist in digital asset management, ensuring that your business is protected from data loss and disposal compliance, through their No Compromise process. www.charterhousemuller.com 0118 956 9000

Checkaprofessional.com Stand Number L510 The recent CMA’s report into Legal Services reported that ‘Reputation is the most important factor when choosing a legal services provider’. The importance of reputation has been on a steady increase since 2014 (69%), 2015 (75%) Promote your reputation and give clients a more informed choice! www.checkaprofessional.com 0800 093 8414 CILEx Group Stand Number L316 CILEx is the professional association for over 20,000 Chartered Legal Executive lawyers, paralegals and other legal practitioners in England and Wales. All members are regulated by CILEx Regulation Limited. CILEx Law School is a specialist provider of education to the legal sector. www.cilexcareers.org.uk 01234 841000 Citrix ShareFile Stand Number L631 Citrix ShareFile is a secure enterprise-grade file synch and share solution that supports hybrid architectures—that is, synchronization and sharing functions are provided as a service, while files can be kept either in the ShareFile cloud repository, on third-party clouds or on-premises (through Citrix ShareFile StorageZones). www.sharefile.com 08004413453 City Legal Translations Stand Number L526 City Legal Translations has provided translation & interpreting expertise to the legal and financial sectors for 30+ years. We have worked with 19 of the UK’s top 20 law firms and were the UK’s Fastest Growing Language Services Provider in 2016. 100% client satisfaction rate (2016 Customer Survey). www.citylegal.co.uk 01329 828438 Clayton Legal Stand Number L230 Clayton Legal, is a specialist recruitment firm for the legal sector which supplies talent at all levels on a nationwide basis.

With long term relationships built up over more than two decades Clayton Legal has an unrivalled reputation for matching the very best talent to the very best roles! www.clayton-legal.co.uk 01772 259121

Click2scan Ltd Stand Number L260 Click2Scan are accounts payable automation, document workflow & digital mailroom specialists. Our systems help you manage incoming documents: automatically classify, extract key data, route content into case management systems, enabling you to work better, smarter and faster. www.c2s.co.uk 01225 523856 Clio Stand Number L546 Clio is the world`s leading cloud-based legal practice management software. Webenabled, mobile-friendly, and built specifically for the legal profession. Learn more at www. clio.co.uk www.clio.co.uk 0800 433 2546 Conscious Solutions Stand Number L712 Conscious Solutions are the UK’s leading provider of website design and digital marketing services to law firms. We not only design websites for law firms, but we offer a variety of marketing services. It’s not just about having a good looking website, it’s about what you do with it that counts. www.conscious.co.uk 01173250200 Conveyancy Agents Ltd Stand Number L234 Providing an Innovative solution for Solicitors/Conveyancers to provide their clients with a diversified service to include the selling of their client’s property and conveyancing all under one roof. www.conveyancyagents. co.uk 01908 933835 Council for Licensed Conveyancers Stand Number L154 The specialist regulator of conveyancing and probate service. The CLC has supported innovation and competition in the legal services market through tailored regulation of specialist providers for more than 30 years. www.clc-uk.org 02072508465 CSI Lifecycle Services UK Ltd Stand Number L652 CSI Lifecycle Services is a global provider of IT asset disposal and data destruction services.

Providing compliant and secure recycling for over 30 years, CSI leads the way with the disposal of redundant IT equipment.

With facilities in the UK, Europe and North America, CSI has you covered. www.csilcs.co.uk 01142329208

Darktrace Stand Number L772 Darktrace is a global leader in Enterprise Immune System technology for cyber defence.

Powered by machine learning and mathematics, developed at the University of Cambridge, Darktrace`s self-learning system analyses network behaviour to detect previously unidentified threats in real time. www.darktrace.com 02079253551 Digital Pathways Stand Number L440 Digital Pathways has 20 years` experience in the area of data protection & cyber security. We are specialists in the design, implementation, investigation and management of systems that ensure the security of all data across all networks.

We ensure you are compliant especially around GDPR. www.digpath.co.uk 0844 586 0040 Divorce Marketing Group Stand Number L414 Divorce Marketing Group is the only marketing agency that is 100% dedicated to helping family lawyers and divorce professionals grow their practices. We are marketing experts for divorce lawyers, accountants, business valuators, and financial planners. We understand the divorce market better than any other agency.

We can help you grow your practice by reaching divorcing people with innovative and effective marketing programs. www. divorcemarketinggroup.com (416) 457-6268 (124) DPS Software Stand Number L336 DPS Software are the first and only legal software supplier to offer an integrated hosted IT solution for law firms under the same roof. During the last decade, they have become the largest legal cloud provider on the market, hosting over 140 legal businesses nation-wide. www.dpssoftware.co.uk 020 8804 1022 Eclipse Legal Systems Stand Number L216 Eclipse, part of Capita Plc, is the leading provider of Case Management, Practice Management, Matter Management and Process Management Software. Our Proclaim system is in use by 24,000 professionals in a vast range of sectors, and is the only solution of its type to be Endorsed by the Law Society. www.eclipselegal.co.uk 01274 704100

eSentire Inc. Stand Number L442 eSentire® provides managed detection and response services to mid-sized organizations, keeping them safe from constantly evolving cyber attacks that traditional security defenses simply can`t detect. www.esentire.com 0800 044 3242 Everyday Champion Stand Number B622 Everyday Champion is a London based SEO, digital marketing and e-commerce agency. We help businesses grow their revenues by making you visible in Google, YouTube & Amazon. We help you be compelling & authentic so that your potential customers can connect with you, & optimise your conversion process. www.everydaychampion.com 020 7846 0067 EzeScan Stand Number L650 EzeScan provides time effective ways to batch process documents, invoices, forms, and emails to address even the most advanced capture requirements.

EzeScan allows your organization to resolve critical requirements effectively. A free evaluation copy is available from www. ezescan.co.uk www.ezescan.co.uk 07837 997 583 Ferguson Litigation Funding Limited Stand Number L410 Ferguson Litigation Funding (FLF) is a company bringing together experts from the legal and finance sectors to provide third party non-recourse funding to liquidators, individuals and corporates who are unable to pursue a claim due to the prohibitive cost of litigation www. fergusonlitigationfunding. com 0845 838 1360 Financial Eye Stand Number L441 Financial Eye have been working with the legal profession for many years providing business advisory services, risk management and compliance expertise and consultancy, and with cyber attacks growing to unprecedented levels the steps that should be taken to mitigate these risks. www.financialeye.net 020 3216 6884

Finance For Professionals Stand NumberL470 FFP are a specialist collective of experienced Finance Brokers - working primarily with Professional Practices and Individuals in the UK. Helping firms with short term cash-flow requirements and longer term business development projects. www.financeforprofessionals. co.uk 01745 530 020 FORA Stand Number L420 The design needs of the workspace have changed dramatically in the past few years and with the advent of Fora, the evolution continues. Fora aims to set the standard for a new way of working. This isn’t co-working; this isn’t serviced offices. This is `pro-working` and it`s the future. www.foraspace.com 020 7866 4040 Frama UK Ltd Stand Number L424 Frama is an international company with its headquarters in Switzerland. The Frama Group has been providing solutions for the secure handling of sensitive and financial data for 45 years.

Frama currently offers a wide suite of products including email security and physical mailroom solutions. www.frama.co.uk 01992451125 Geodesys Stand Number L426 Geodesys offers a full range of residential and commercial property searches, plus compliance reports, for all properties in England & Wales.

We provide environmental, Local Authority, drainage & water, flood, planning, chancel, energy & infrastructure searches, plus fraud-prevention products. We also offer free CPD events and product training. www.geodesys.com 0845 070 9109 Gett Results Stand Number L536 Gett Results specialises in helping companies and professionals get more notice, exposure, and business growth using LinkedIn. They offer a range of services from full training days, webinars, profile creation, branding, and much more. You can get a free LinkedIn Profile Analysis at their stand. gettresults.com 0333 444 5553

Griffiths Allen Stand Number L532 We provide Stamp Duty Land Tax (SDLT) advice and tax compliance services to the residential conveyancing profession, or those professionals involved in commercial property transactions. We work on a fixed fee basis to give you and your clients certainty on fees at the very outset of the transaction. www.griffithsallen.co.uk 0118 40 50 025 GoldFynch E-Discovery Stand Number L754 GoldFynch.com is a cloud based e-discovery and document review website. Create a free account, drag ‘n drop your files and GoldFynch takes care of the rest, making all your case documents (PDF, docx, PST, email) searchable. OCR included.

Prices start as low as $15/ month for 3 GB of data. www.goldfynch.com +1 866 319 7983 Hedgehog Security Stand Number L446 Hedgehog Security is a premier penetration testing and information security consulting firm, which serves legal, wealth management and gambling sectors. Our goal is to help our clients mitigate their exposure to cyber attacks and compliance failures. We have offices in the UK, Gibraltar and USA. www.hedgehogsecurity.co.uk 077189 87662 Hera Indemnity Stand Number L332 Hera Indemnity, an independent and specialist insurance broker located in the City of London, provide Professional Indemnity Insurance, Commercial Insurance, and specifically for the legal profession, Commercial Crime Protection and Cyber Risk Insurance. www.heraindemnity.co.uk 0207 868 2494 HL TRAD Ltd Stand Number L412 HL TRAD was founded in 2006 by two B2B language service specialists, who wished to create an innovative translation company centred exclusively around the legal and finance sectors. It is to this original and atypical concept that HL TRAD owes its remarkable expansion today. www.hltrad.co.uk 0207 629 72 58 HM Land Registry Stand Number L262 Land Registry`s Vision and Values. Our vision is `Your land and property rights: guaranteed and protected`. Our values are: -we give assurance -we have integrity -we drive innovation -we are professional www.gov.uk/government/ organisations/land-registry 0300 006 4237

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Hound Promotions Stand Number L700 Welcome to Hound Promotions, leading the market with traditional, unique and the latest promotional products to promote your business. www.houndpromotions. co.uk 01276 856915 Hoxro Limited Stand Number L651 This is the business - because you are no longer just a lawyer.

We’re the one of the world’s first cloud-based legal system providers to bring law firms a high performance, all integrated solution for all their legal practice needs from document management to legal accounts.

Visit www.hoxro.com. www.hoxro.com 02071184400 inCase / Lavatech Stand Number L752 inCase™ is the first and only fully integrated mobile app dedicated to help law firms improve communications with their clients. Using the latest technology, inCase™ is the legal communication tool that will help the growth of your law firm as technology becomes the key driver for your clients. www.in-case.co.uk 0161 410 0800 Index Property Information Stand Number L534 Index Property Information has been founded specifically to provide a bespoke search service to Solicitors and Conveyancers.

With over 20 years experience in the property, search industry and company information industry we understand what todays residential and commercial property and land professionals require. www.indexpi.co.uk 01206 273 776 InfoTrack Stand Number L416 InfoTrack provide awardwinning technology that challenges the legal market and evolves the way law firms access and utilise data from a range of sources including Land Registry, Companies House and HMRC. InfoTrack`s services cater to the needs of both corporate solicitors and conveyancers alike. www.infotrack.co.uk 0207 186 8090

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Insight Legal Stand Number L642 Insight Legal is a modern system for today`s legal practices unencumbered by legacy technology and thinking.

We bring together decades of experience with Solicitors` practices to provide you and your firm with a system that meets your needs and support that goes beyond just help on the software. www.insightlegal.co.uk 01252 518939 Jonathon Bray Legal Services Stand Number L564 Jonathon Bray is a former solicitor whose outsourced COLP-help service helps law firms save 5-10 hours per month on risk and compliance.

Jon is also a recognised ABS specialist, and has taken several new entrants and existing practices through the both the SRA and CLC`s authorisation processes. www.jonathonbray.com 02920 660 160 katchr Stand Number L242 Out of the box, katchr delivers valuable information and insight that has never previously been available. On desktop, smartphone and tablet, katchr can be tailored to your firm, analysing all aspects of finance, business operations, marketing, risk and pricing. www.katchr.com 0845 6806 843 Key Computers Stand Number L624 Cybercrime is a big issue.

Protecting your firm before it affects your clients, employees & reputation is vital. Key specialise in Cloud Solutions for law firms.

Delivering unrivalled IT & data security; guaranteeing 99% uptime & remote working.

Clients minimise IT costs & maximise benefits. www.keycomputers.co.uk/ hosted-desktop 01942 261 671 Klyant Stand Number L330 Klyant provides law firms with accounting software that simplifies the management of client and office accounts. www.klyant.com 0203 77 32 884 Law Support Stand Number L570 Law Support is London`s leading legal talent provider, who now provide end-to-end legal technology support with products from Intelligent Voice and XBundle for eDiscovery and document review, voice-to-text, electronic trial presentation, eBundles and legal documents services. www.lawsupport.co.uk/ cm/divisions/law-supporttechnology 0207 600 3883

Leads for Lawyers Stand Number L514 Leads for Lawyers are a leading introducer of new business enquiries to conveyancers.

Through our network of high profile conveyancing websites we consistently deliver real-time live leads to law firms, which in turn generates a valuable revenue stream for them. www.leadsforlawyers.co.uk 0114 383 0370 LEAP Stand Number L460 LEAP is a cloud legal software solution for small law firms wishing to become more efficient, more flexible and make more money! It allows everyone in a small law firm to work naturally using a single integrated system that enables you to do more work with the same number of people. www.leap.co.uk 0845 683 2517 Legal Eye Stand Number L441 Legal Eye provides sound knowledge and a selection of practical solutions to comply with the ever-changing regulatory framework. The advice we offer to a variety of practices is clear and practical, and we pride ourselves on our exceptional customer service. www.legal-eye.co.uk 020 3051 2049 Levantar Stand Number L502 Get More Out: Continuous & Lean Improvement in Law. Every day, things take longer than planned causing you and your clients frustrations. Frustrations that waste time, create re-work and cause work to be delayed.

Visit Levantar to find out how to identify and remove these frustrations. www.levantar.co.uk 01904 277007 Logixal Document Solutions Stand Number L540 We are the masters of productivity, bringing sharper, more effective print, voice and IT solutions to businesses of all shapes and sizes. We are redefining the managed print sector and transforming our client’s day to day technical processes. www.logixal.co.uk 02070140100 Luminance Stand Number L656 Luminance is a a new class of document analysis software that will transform our approach to due diligence. By understanding language as humans do, Luminance can recognise patterns and uncover hidden risks, providing both a global overview and a forensic insight into a company. www.luminance.com 020 7925 3553

Macmillan Cancer Support Stand Number L372 Macmillan know how a cancer diagnosis can affect everything.

We`re here to support you through that. From help with money worries and advice about work, to someone who`ll listen if you just want to talk. Legacies help us do that - big or small, they make a difference to people affected by cancer. www.macmillan.org.uk/ legacies 0800 107 4448 Miller Insurance Services Stand Number L212 Miller is a market leader in the provision of Solicitors’ PI insurance. Our enviable market reputation coupled with our financial strength means our clients benefit from the longterm sustainable `A` rated insurance cover we have secured along with a number of exclusive insurance facilities. www.miller-insurance.com/ solicitorspi 020 7488 2345 Mirus IT Stand Number L660 Whether your organisation has ten or 250 employees, our team of highly qualified technical and commercial advisors will be able to recommend the right solution to fit your business needs. www.mirus-it.co.uk 0845 094 2760 Mode Print Solutions Stand Number L636 At Mode we have developed a unique product we call “Simple”, for delivering print solutions to our clients. We do not involve any third party such as banks or leasing companies and all the goods and services are supplied

by Mode. This means you only ever need to deal with us “Simple”. www.modeprintsolutions. co.uk 0845 223 2203 (MPS Marketing Services Ltd) T/A Mail My Mail Stand Number L840 Mail my Mail is a Super Fast Hybrid Office Mail solution.

With mailmymail.co.uk, you can send physical mail straight from your computer or laptop from anywhere at a fraction of the cost. Usually cheaper than a second class stamp.Register at mailmymail.co.uk and try it out for FREE!” www.mailmymail.co.uk 01275 474354

Olympus KeyMed Group Companies Stand Number L530 With a long standing history Olympus understands the many varied challenges that professionals face from day to day. There is no doubt that dictation saves countless hours of valuable time and though our innovative technological developments, Olympus Dictation Solutions can support your business. www.olympus.co.uk 01702 616333 Oosha Ltd Stand Number L644 We`re Oosha - one of the leading providers of Cloud, hosted and managed IT services in the UK. We deliver IT services & solutions to both SME and Enterprise level UK businesses. www.oosha.co.uk 0845 1234 766 Peerless IT Stand Number L626 Peerless IT, was established in 2007, and provides a ‘virtual CIO’ role to professional services firms in London. This enables smaller firms to benefit from CIO expertise without requiring a full-time employee. www.peerlessit.co.uk 020 3890 1857 Perfect Portal Stand Number L360 Perfect Portal enables Law Firms to effectively deal directly with conveyancing enquiries and maximise their relationships with Estate Agents and Mortgage Brokers. Quotes can be generated by the Firm, by their preferred Agents and by Clients directly through a custom built Perfect Portal website. www.perfectportal.co.uk 0845 556 0077 PSG (Property Search Group) Stand Number L366 PSG are a leading provider of residential and commercial searches, title insurance and support services for legal and conveyancing professionals throughout the whole of England and Wales. www.psgconnect.co.uk 01226 246644 Quiss Technology Plc Stand Number L560 Quiss Technology plc provides a comprehensive range of hosted and on premise IT and telephony support services for businesses across the UK, exploiting technology to deliver commercial advantage and business benefits to companies in a wide range of sectors and in particular, the legal market. www.quiss.co.uk 0333 222 4334

RCOSTINGS Stand Number L610 We are a leading firm of Costs Lawyers, Law Costs Draftsmen and Legal Costs Consultants, based in Cambridgeshire however have national coverage.

We have a widely experienced team who are able to provide a fully comprehensive service in all areas of legal costs. www.rcostings.co.uk 01480 463499 Reckon Stand Number L214 Virtual Cabinet is a fully integrated document management system with full version control and audit trail to provide peace of mind for those wishing to remove paperwork and create a paperless office.

Along with an integrated document portal for complete security for transferring sensitive documents www.reckon.com 08451661165 Reflect Digital Stand Number L640 Reflect Digital, a multi-award winning full service digital marketing agency, work with law firms of all sizes. Consisting of a fun, friendly & professional team of design, development & marketing experts Reflect Digital focus on working in partnership with their clients to deliver tangible results. www.reflectdigital.co.uk 01622728800 Reveal Data Corporation Stand Number L466 Get InControl of your case data!

Take the pain out of discovery and let technology work on your team. www.revealdata.com +353 1 8572882 Rubix Property Solutions Stand Number L511 We are a physical probate specialist supplying services UK wide to the legal sector that assist in the progression of probate. We provide a full scope of service from document searches, void property insurance, lock changes right through to clearances, gardening and storage. www.rubixsolutions.co.uk 01934257259 Russel Richardson Stand Number L472 Established in 1978, Russell Richardson is one of the UK`s leading independent confidential shredding & records management companies.

Operating on & off site throughout the UK, Russell Richardson provide flexible, secure & reliable solutions for all your records storage & destruction requirements. www.russellrichardson.co.uk 0800 294 6552

RWS Group Translations Stand Number L249 RWS has supported the industry since 1958. Our Legal Translation Division provides translation, interpreting, document review to all practice areas. An ISOaccredited top 10 provider we are uniquely positioned to meet your timing, capacity and quality demands using our expert legal translators. www.rws.com/legaltranslation-division 01753 480 200

Strattonfield Chamber Stand Number L370 ’Determined’, ‘They minimise risk and strengthening alternatives’ ‘Powerful’. Loyalty and trust identify the relation with our clients. We offer full range of legal and corporate services, whether individuals or corporate entities. We provide an undivided multidisciplinary knowledge through our team of experts. www.strattonfieldchamber. com 020 7059 9565

Setfords Solicitors Stand Number L632 Established in 2006, Setfords is a full service law firm with over 160 consultant lawyers working across multiple disciplines nationwide, supported by a 60-strong team based in Guildford. The central office includes administrative, secretarial, PR, compliance and business development support. www.setfords.co.uk 01483 408 780

Symphony Legal Stand Number L830 Helping law firms to adapt and grow through membership and consultancy in the fast changing world of legal services. www.symphonylegal.com 0333 320 9979

Simply Law Jobs Stand Number L602 Simply Law Jobs is an industry leading niche job board, dedicated to the legal profession.

With over 100,000 registered jobseekers in the UK, we can help you find your perfect candidate. Visit us at L602 to enjoy a cupcake, discuss your recruitment needs and receive 15% off your first purchase! www.simplylawjobs.com 01772 639606 SmartSearch AML Stand Number L742 SmartSearch is a unique Anti Money Laundering (AML) platform incorporating fully automated Sanction, PEP, SIP and RCA screening, along with Daily Monitoring. The SmartSearch platform is a `onestop-shop` platform to verify both Individuals and Businesses, it is the only AML resource you need. www.smartsearchuk.com 01132387660 Solicitors Regulation Authority Stand Number L244 We are the public interest regulator of solicitors and law firms in England and Wales.

We oversee all education and training requirements and license individuals and firms to practise. We also set the standards of the profession and enforce compliance against these standards. www.sra.org.uk 0370 606 2555 SpeechWrite Digital Stand Number L634 SpeechWrite Digital is a team of IT specialists offering digital dictation, voice recognition and workflow software solutions nationally to law firms. www.speechwrite.com 0121 236 2626

Sysero Ltd Stand Number L630 Sysero is modernising the way law firms capture, maintain, share and deliver knowledge as part of the firm-client relationship. Sysero provides knowledge automation solutions to help firms more easily control costs, reduce risk and drive client service innovation. www.sysero.com 01233 225350 Systems Technology Stand Number L762 Are you paying for unreliable servicing of your printers and multifunctional photocopiers?

If so, it could be time for a change. Join Systems Technology at Stand L762 to discover why forward-thinking practices and chambers are choosing our Managed Print Service over our competitors.

01634 291124 Temple Translations Ltd Stand Number L314 Unlike other general translation agencies, Temple Translations is a translation agency that specialises only in the legal and financial sectors - that`s all we do! As a leading London-based translation agency we are ideally placed to serve city based, national and European clients. www.templetranslations.com 020 7842 0171 The Bar Council Stand Number L232 The Bar Council represents barristers in England and Wales.

It promotes the Bar’s high quality specialist advocacy and advisory services, fair access to justice for all, the highest standards of ethics, equality and diversity across the profession, and the development of business. www.barcouncil.org.uk 020 7242 0082

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The Cashroom Stand Number L240 The Cashroom provides all the legal cashier services typically provided to a firm of solicitors; the difference is that ‘your’ cashiers are employed by us and work remotely from our offices.

We work with any practice management system. We can also provide management accounts and payroll services. www.thecashroom.co.uk 0330 3322 520 The Institute of Legal Finance & Management Ltd Stand Number L272 The Institute of Legal Finance and Management is the UK`s leading membership organisation in the legal sector that provides a range of services designed exclusively for legal finance experts and legal management professionals, such as legal cashiers, accounts managers, COFA’s and practice managers www.ilfm.org.uk 020 8302 2867 The Legal Copywriting Company Stand Number L802 The Legal Copywriting Company have a primary aim: to write the best, original content for the legal industry. We enable legal firms to propel their website up search engine rankings and maximise the flow of new clientele. We are LLB qualified with 15 years + of legal sales and marketing experience. www. thelegalcopywritingcompany. co.uk 01767600544 The Link App Stand Number L504 The Link App is the brainchild of solicitor and entrepreneur, Lauren Riley. Having worked in the legal profession herself, she firmly believes there is a huge opportunity for those firms across the UK willing to improve their clients` experience through communication. www.thelinkapp.co.uk 02034881480 The Sole Practitioners Group Stand Number L312 The Sole Practitioners Group (SPG) is a not-for-profit representative body and independent stakeholder group, providing professional and pastoral support, training and regulatory representation on behalf of all Sole Practitioner solicitors in England and Wales.

Sole practitioner firms represent over one-third of all solicitor firms in the UK.Our mission statement is to inspire, to promote and to lead. www.spg.uk.com 0208 618 2247

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Tlam Stand Number L552 We provide dedicated financial management services to enhance your firm’s profitability, improve decision making and build professional freedom. Our clients do not outsource - they join a partnership. www.tlam.co.uk 02071833 241 tmgroup Stand Number L254 We lead the market in the provision of innovative online solutions to customers at every stage of the property transaction, helping them access information, take control, manage risk and increase efficiency. Our systems save time; they make life easier. www.tmgroup.co.uk 0844 249 9200

Today’s Conveyancer Stand Number L160 Today`s Conveyancer was launched in March 2010 with the intention of informing conveyancing businesses about the changes that are happening in their market. It is now the leading source of information for residential property lawyers in England and Wales. www.todaysconveyancer. co.uk 01829 307 072 Today’s Wills & Probate Stand Number L160 Today`s Wills & Probate was launched in October 2014 with the intention of informing will writers, probate practitioners and estate planners about the changes happening in their market. It is now one of the leading sources of information for wills and probate professionals in England and Wales. www.todayswillsandprobate. co.uk 01829 307 072 Tonic Works Stand Number L514 The CMA has asked legal regulators to require law firms to publish pricing information online for legal services. Visit our stand to find out how you can use our QuoteXpress platform to easily add pricing information to your website, and win more business for your firm as a result. www.tonic.works 0114 383 0382 TotallyLegal Stand Number L246 TotallyLegal is the UK’s #1 job site for Solicitors, Lawyers, Barristers, Paralegals, Legal PAs and Legal Executives. We advertise over 6000 private practice, in-house and public sector roles across all practice areas including jobs from Magic and Silver Circle firms. www.totallylegal.com 0207 348 5010

Twofold Document Solutions Stand Number L620 Twofold provides physical and digital mailroom solutions - from franking machines and folder inserters to complete document management. With Kofax Diamond Partner status and a team dedicated to full ongoing service and support, Twofold will take care of all your paper and data requirements. www.twofold.co.uk 0118 951 9800 Vassiliades & Co (UK) Stand Number L520 Vassiliades & Co (UK) offers a wide range of UK legal services, as well as fiduciary services (i.e. the incorporation of UK companies, their administration and management). We pride ourselves in providing fast, accurate and tailored advice to clients. www.vassiliades.co.uk 02078876404 Verowave Technologies Limited Stand Number L524 Verowave Technologies is the new home of document automation. 2017 saw the launch of the verowave suite, built on 25 years’ experience, enabling any business to produce simple to complex dynamic documents without the need for any code. verowave - simple, powerful, scalable. www.verowave.com +44 (0)1622 828780 Wax Jacket Group Limited Stand Number L506 Wax Jacket provide unparalleled process serving of court and legal documents throughout the UK. Come and say hello to us at Legalex 2017 on stand L506, to discover how we can improve on your current server, save you money and reduce the lifecycle of your cases. www.wax-jacket.co.uk 0800 032 4883 Wayte Travel Management Stand Number L226 Wayte Travel is a leading UK-based business travel company. We specialise in providing a comprehensive travel management service, combining our unsurpassed expertise and vast network of worldwide contacts to create a tailor-made solution for each of our clients. Renowned for our excellent personal service, we constantly strive to deliver the best and most efficient travel management solution. www.waytetravel.co.uk 0208 799 3307

Wolfestone Stand Number L422 Multi-award winning translation company specialising in translation, localisation, multilingual SEO, interpreting, transcreation. www.wolfestone.co.uk 01792 450 972 Xyone Cyber Security Stand Number L549 Xyone Cyber Security are an innovative company excelling in testing, certification & training of many varieties. We offer a range of competitive services putting people first, helping our clients remotely & in-person to stay secure.Please come to discuss your security needs with Xyone today. www.xyonecybersecurity. co.uk 0333 323 3981

COMPLETE LIST

EXHIBITORS A-Z

katchr

L242

Key Computers

L624

Klyant

L330

Law Support

L570

Leads for Lawyers

L514

LEAP

L460

Legal Eye

L441

Levantar

L502

Logixal Document Solutions

L540

Luminance

L656

Macmillan Cancer Support

L372

Miller Insurance Services

L212

Advantage Legal

L547

Mirus IT

L660

ADR Group

L310

Mode Print Solutions

L636

Alexander Lyons Solutions Limited

L632

(MPS Marketing Services Ltd)

L840

Arena Group

L662

T/A Mail My Mail

Brighter Law Solutions

L556

Olympus KeyMed Group Companies

L530

CFA

L236

Oosha Ltd

L644

Chancery PII

L212

Peerless IT

L626

Charterhouse Muller UK Limited

L766

Perfect Portal

L360

Checkaprofessional.com

L510

PSG (Property Search Group)

L366

CILEx Group

L316

Quiss Technology Plc

L560

Citrix ShareFile

L631

RCOSTINGS

L610

City Legal Translations

L526

Reckon

L214

Clayton Legal

L230

Reflect Digital

L640

Click2scan Ltd

L260

Reveal Data Corporation

L466

Clio

L546

Rubix Property Solutions

L511

Conscious Solutions

L712

Russel Richardson

L472

Conveyancy Agents Ltd

L234

RWS Group Translations

L249

Council for Licensed Conveyancers

L154

Setfords Solicitors

L632

CSI Lifecycle Services UK Ltd

L652

Simply Law Jobs

L602

Darktrace

L772

SmartSearch AML

L742

Digital Pathways

L440

Solicitors Regulation Authority

L244

Divorce Marketing Group

L414

SpeechWrite Digital

L634

DPS Software

L336

Strattonfield Chamber

L370

Eclipse Legal Systems

L216

Symphony Legal

L830

eSentire Inc.

L442

Sysero Ltd

L630

Everyday Champion

B622

Systems Technology

L762

EzeScan

L650

Temple Translations Ltd

L314

Ferguson Litigation Funding Limited

L410

The Bar Council

L232

Financial Eye

L441

The Cashroom

L240

Finance For Professionals

L470

The Institute of Legal Finance &

L272

FORA

L420

Management Ltd

Frama UK Ltd

L424

The Legal Copywriting Company

L802

Geodesys

L426

The Link App

L504

Gett Results

L536

The Sole Practitioners Group

L312

Griffiths Allen

L532

Tlam

L552

GoldFynch E-Discovery

L754

tmgroup

L254

Hedgehog Security

L446

Today’s Conveyancer

L160

Hera Indemnity

L332

Today’s Wills & Probate

L160

HL TRAD Ltd

L412

Tonic Works

L514

HM Land Registry

L262

TotallyLegal

L246

Hound Promotions

L700

Twofold Document Solutions

L620

Hoxro Limited

L651

Vassiliades & Co (UK)

L520

inCase / Lavatech

L752

Verowave Technologies Limited

L524

Index Property Information

L534

Wax Jacket Group Limited

L506

InfoTrack

L416

Wayte Travel Management

L226

Insight Legal

L642

Wolfestone

L422

Jonathon Bray Legal Services

L564

Xyone Cyber Security

L549

49

PARTNERS & SUPPORTERS SHOW SPONSOR LEAP

MEDIA PARTNERS TODAY’S CONVEYANCER

BENHAM PUBLISHING

PARTNERS

50

TOTALLY LEGAL

THE INSTITUTE OF LEGAL FINANCE & MANAGEMENT

CONSCIOUS SOLUTIONS

THE LINK APP

LEGAL SOFTWARE SUPPLIERS ASSOCIATION

SIMPLY LAW JOBS

TENANDAHALF

LEGALRSS

SYMPHONY LEGAL

BAR COUNCIL

LEGALIS

CPD

CILEX

SOLICITORS REGULATION AUTHORITY

SOLE PRACTICTIONERS GROUP

DIVORCE MARKETING GROUP

LEGAL SERVICES GUILD

CONVEYANCY AGENTS

VISITOR INFO

Keynote Theatre 1

L374 L372 L370 Firms Of The Future Theatre 10

The Conveyancing Theatre 9

L272 L360 L366

L470 L472

L464

L466

L460

L670 L772

L572 L570

L564

L566

L560

L754 L766 L660

L662

L254

L554L556

L650 L656

L260 L262

L550 L552

L651 L652 Networking Area

The Technology Theatre 3

Sponsored By

Sponsored By

L160 L249

L547 L549

L642 L762

L154

L742 L244 L246 L240 L242

Practice Management Theatre 8

L234 L236 L230

L232

L226

Sponsored By

L840

L544 L546 L540

L644 L752

L441 L440

L536 L530

L634 L636

L336

L446 L442

L534 L532

L630

L320

L424 L426

L524 L526

L624 L626

L330

L332

Profitable Conveyancing Masterclass

L214 L212 L210 L216

Sales Office

The Security Theatre 2

L400

L420

L422

L414 L416 L410 L412

L316 L310 L312 L314

L520

L514 L640 L511 L510

L506 L502

L620

The Hot Topics Theatre 4

L830

L631

L632

L614L712 L610

Symphony Legal Theatre 5 Sponsored By

Conscious Marketing Theatre 6 Sponsored By

L604 L606 L802

L504 L700 L602

N4 VISITORS ENTRANCE

Organisers Office

51

d an St 3 3 2

GET YOUR LAW FIRM Marketing lean in 2017 Set goals, make a plan and ensure you can deliver with our 90 day strategy plan!

Visit reflectdigital.co.uk/legalex now.

Come and see us on stand L640 and watch out for our talks!

Print Design

Corporate Identity

01622 728 800

Display Design

Web Design

Email Marketing

reflectdigital.co.uk

SEO

PPC

Social Media

hello@reflectdigital.co.uk

Pay per appointment telemarketing, lead generation and database cleansing.

The Prospect Factory is a Northampton based telemarketing company that specialises in helping businesses find and win more new customers.

During the last 12 months, we have provided our customers with over 20,000 new business opportunities and they have generated more than £40 million of sales as a direct result.

Aside from our excellent team of 45 experienced telemarketers, what really sets us apart from our competition is that we only charge for each new business appointment or lead that we set for our clients.

If no appointments are set, or they do not meet the agreed criteria for the campaign – there is no charge!

Some example campaigns that we conduct:        

Motor manufacturer & dealer groups Car & van Hire I.T hardware & software Telecoms Charity sector Event booking and management Contract cleaning And many other B2B campaigns as current and previous clients include:

If you are looking to grow your sales pipeline and win more customers, contact us now to find out more!

0845 64 34 277 Email:

sales@prospectfactory.co.uk

The Prospect Factory Limited, KG Business Centre, Kingsfield Way, Northampton, NN5 7QS. Registration number: 6697494

e v a H you heard?

Proclaim® is the only Practice Management Software solution Endorsed by the Law Society.

It speaks volumes that Proclaim, Eclipse’s market-leading system, is the solution of choice for 24,000 legal professionals in over 900 organisations. Proclaim encompasses practice, case and matter management, and is now the only system to be endorsed by the Law Society.

CALL 01274 704 100 www.eclipselegal.co.uk/lawsociety lawsociety@eclipselegal.co.uk

• • • • •

Fully integrated Practice Management Software solution SAR-compliant legal accounting End-to-end case and matter management workflow processes Ready-to-go workflows for specific practice areas Fast to implement, easy to use

Bolt on Business Support

Providing comprehensive Outsourced Support to Legal Practices, Ascentant provide Legal Practices assistance with: 

     



Outsourced Legal Cashiering Solicitors Accounts Rules Compliance COLP/COFA Advice Management Accounting Payroll, VAT and Auto Enrolment IT Support, Infrastructure and Solutions Data Security, Risk Management and Business Continuity System Migration, Implementation and Training

Ascentant Limited, Colyear Street, Derby, DE1 1LA | 01332 897356 | www.ascentant.co.uk | info@ascentant.co.uk

Paris . Brussels . London . Geneva . Amsterdam . Frankfurt . Milan

FREE TRANSLATIONS • URGENT TRANSLATIONS CERTIFIED • LEGALISED • NOTARISED TRANSLATIONS ON-SITE TRANSLATIONS • PROOFREADING • INTERPRETING

A quote within 1 hour 100 languages available

LEGAL & FINANCIAL TRANSLATIONS A team available 24/7 HL TRAD Tel: +44 (0) 20 7629 7258 Email: london@hltrad.com Web: www.hltrad.com

SECURE DOCUMENT MANAGEMENT

LegalEx stand L472

Providing confidential shredding services to the legal sector since 1978

ISO 9001 ISO 14001 ISO 27001 0026 Certificate Number 0026

OHSAS 18001

● Secure Document Shredding ● Archive Storage & Scanning ● Product & Uniform Shredding ● Data & Media Destruction ● WEEE & IT Recycling

www.russellrichardson.co.uk Freephone 0800 294 6552

Stand L424

RMail

Legally verifiable proof of delivery and content for email communication

Preparing your business for #GDPR2018 Registered email

20m Users in 90 countries

Legally verifiable proof of delivery and content Audit trail - Who said what when and to whom?

HTML Receipt - Authenticate messages anytime Encrypted email 256 bit, end-to-end encryption No software required by recipient Optional password for extra security E-signature

GDPR compliance aid

One-click signing, no signature box required Registered certificate with tracking information Time and date stamped Large file transfer Send up to 1GB file securely Built in Zip compression Automatic PDF conversion

Business Info Editor’s Choice Award

Visit Frama UK Ltd on stand L424 Frama UK will be demonstrating the RMail secure email platform throughout the show, explaining how businesses can better protect their sensitive electronic communication and stay in line with the new General Data Protection Regulation coming in May 2018.

Visit our stand and receive a free trial of the RMail platform.

Tel: 01992 451 125 Web: www.frama.co.uk Email: info@frama.co.uk

Reviewed by the British Standards Institute

Visit us on Stand L526

Legal translations as meticulous as you are Whether you’re looking for translation, interpreting or transcription, City Legal Translations can provide a full range of specialist legal translation services.

What every good law firm should know about legal translation To pick up your FREE guide, join our Commercial Director, Dan Peachey at his seminar : The Conveyancing Theatre 9 Tuesday 13:00pm and

UK only T: 0800 0966 825 Outside UK T: +44 1329 828 438

Wednesday 15:00pm

E: info@citylegal.co.uk

www.citylegal.co.uk Certified the UK’s Fastest Growing Language Service Provider in 2016 by the Association of Translation Companies

Over 35 years of business travel experience at your service

Our highly motivated and professional team ensure that all our customers receive honest, comprehensive and impartial

advice, and that they benefit from our flexible, innovative approach and cost-saving benefits.

demand, from initial enquiry through to provision of resultant management information.

“

Our core travel management services are complemented by an impressive and innovative range of supporting and added value options that help you to manage your business travel policies and budgets more efficiently and effectively. Whether you require full account management or a bespoke mix of our services detailed below, we can create the right solution to suit your needs.

We take care of your travel arrangements, leaving you to take care of your business.

“

Wayte Travel was established in 1903 and has specialised in business travel since 1980, providing access to the widest range of products and most up-todate information. From our offices in Stoke-on- Trent, London, Jersey and our Manchester office opens in April, we always go that extra mile to deliver a service secondto- none.

We continue to invest heavily in the latest technology to keep abreast of an ever-changing industry and to deliver the service our customers have a right to

Our Services We are able to provide the following corporate travel services: •

One point of contact for all flights, airlines & other elements of travel

•

Best possible airfares for travel from the UK – Economy, Business & First Class travel

•

Lowest hotel & car rental rates

•

Monthly account facility for regular business clients

•

MI/Travel Reports

www.waytetravel.co.uk

For more information please visit us on Stand L226 or contact: Mike McGuire on: 0208 799 3307 or email: mike.mcguire@waytetravel.co.uk

Your one-stop solution for legal language services Our specialist Legal Translation Division works exclusively with law rms and corporations in all practice areas.

With over 50 years’ experience, we help to effectively centralize and manage all language needs.

We handle assignments of all types and size, from onsite document review and translation for lings, to providing interpreters for court hearings.

Translation

Interpreting

Editing

Onsite document review

Contact us with your next assignment. legal@rws.com Tel: +44 (0)20 7554 5437

RWS GROUP

Certication

Out of hours coverage

RWS is a global top 10 language service provider

www.rws.com/legal-translation-division

www.rws.com

Legal Accounts, Practice Management & Case Management Software for Solicitors Modern, comprehensive, easy to use software from one of the few remaining independent legal software suppliers Prices for a complete system, including support and training, start from just ÂŁ50 per month

Exceptional software and services for your practice from a refreshingly different software supplier

www.insightlegal.co.uk | 01252 518939 | info@insightlegal.co.uk

Legal & Financial Translation Specialists



Urgent translations



Certified translations



Proof-reading



Document review



Notarisation & Legalisation



Court interpreting

London Translation House, 2 Bridewell Place, London EC4V 6AP

New York 19 West 44th Street, Suite 1417 New York, NY 10036

Unlike other general translation agencies, Temple Translations specialises only in the legal and financial sectors – that’s all we do!

By focussing heavily on two translation sectors we are able to ensure that our translators, project and client co-ordinators are equally specialised. As a specialist translation agency we can provide high quality translations carried out by experts whose knowledge of the field can be guaranteed.

The reputation of our company is built around the satisfaction of our clients, our strict confidentiality and our personal, bespoke service. By delivering exceptional service through our certified translators, our client base continues to increase and our standards are kept high.

0207 842 0171 enquiry@templetranslations.com Or visit us on stand L314

Talk to the Experts at Stand L547

Lexcel –

demonstrate quality to your clients

LaunchpadCRM

Complex Sales Simplified When sales force automation isn’t enough www.launchpadcrm.com Meet us on Stand S286 or in Theatre 11 at 16.15 on March 29th