Hotel360 2019 Showguide

18 & 19

Running Alongside:

HOSPITALITY

SEPTEMBER ExCeL LONDON SHOW TIMES: WEDS - THURS | 10AM - 5PM

H TEL o

360

MARKETING • TECHNOLOGY • OPERATIONS • BUSINESS GROWTH

IN ASSOCIATION WITH

THE UK’S LEADING HOSPITALITY EVENT DEDICATED TO INCREASING HOTEL PROFITABILITY

500 LEADING EXHIBITORS

LIVE

INNOVATION AWARDS

5,000 INDUSTRY VISITORS

ENGAGING

PANEL DEBATES

320 UNMISSABLE SEMINARS

HUNDREDS OF

PRODUCT LAUNCHES

We The only hotel event you need to visit this year Your reservation is secured and we could not be more excited to welcome you to the hotel event of the year! Check-in opens at 10am on the 18th & 19th September at the ExCeL London, and Hotel360 is ready, waiting and expecting you. The hotel sector is constantly advancing, and so are we! That’s why we’re all set to bring you the most comprehensive show to date, enabling you not only to increase your profit margins and expand your knowledge, but also to make connections that are sure to last a lifetime!

In the ever-changing world of hospitality, it’s essential to remain as modern and up-to-date as possible. In 2019, it’s time to make sure your hotel is as state-of-the-art as possible; Whether that means making it eco-friendly, tech-savvy or a designer’s dream, we have you covered!

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Thankfully, attending our show and living the 360 experience will offer you a unique all-round insight: 500 diverse suppliers, 320 inspirational seminars, unmissable panel debates, countless networking opportunities, innovation awards and a host of all new features… we’ve got it all!

The likes of Hilton, Apex Hotels, Premier Inn, Marriott International, and countless more will be on hand to unveil their tips, tricks and triumphs, all for free, all for you.

This is your one chance to connect with an army of industry leaders and build long-lasting relationships, as you gain the key to a suite of success. And the amazing features don’t end there… running alongside Hotel360 for the first time ever, is the Hospitality Design Show, the ultimate marketplace for the designs and trends of the future that’ll catapult your hotel ahead of the curve. So, make yourself at home, we’re sure you’ll enjoy your stay!

lcome 04 Keynotes Discover our unrivalled line-up of the industry’s biggest names, visionaries and innovators.

10 Highlights Faced with a wealth of options? Don’t panic, we have you covered with all the exciting highlights at this year’s show.

22 Panels

Listen to the experts as they debate the hottest topics in the hospitality sector.

26 Awards Join us as we celebrate and recognise the innovators creating new waves across the industry.

33 Partners Get to know the partners and supporters we have been working with all year to bring you the most incredible show to date!

34 Agenda Make sure you don’t miss that speaker you’ve been waiting for! Plan your day with our complete seminar schedule.

38 Exhibitors

Take your pick from the most comprehensive showcase of exhibitors the hotel industry has ever seen.

46 Floorplan Know exactly who you want to meet? Check out our floorplan and map out your route before you even arrive.

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KEYNOTE SPEAKERS We have united the finest line-up of keynote speakers in the 2019 hotel calendar. Jump into a 360 whirlwind of leaders from the world’s most successful hotel brands, and learn how they’ve applied the latest innovations to their businesses and are now collecting the fruits of their labours.

LOCATI O KEYNO N: THEATRTE E1 Spo nsored

by

Biography Director, Hilton

Jon Sharp

Jon Sharp has over 30 years’ experience in the hospitality industry.

After graduating from Catering college in 1988, Jon started his career with Scottish & Newcastle brewery (now Heineken UK Ltd) before moving on to Greenall’s brewery as an area manager for Franchised pubs and restaurants. Jon was the first person to complete the Certificate in Franchise Management, awarded by the British Franchise Association. Prior to joining Hilton Worldwide, Jon started his own restaurant company before taking a role with Travelodge Hotels, where he was responsible for overseeing their expansion from 50 to 150 hotel restaurants in just four years. Jon started at Hilton eight and a half years ago as a Director, and within one year took on the newly created role of Director Product Management EMEA, where he has been for the last six years. Jon Sharp is a regular speaker in EMEA, drawing on his 30 years’ experience, he specialises in food to go, innovation, sales, being famous for something, motivation and retail.

Thursday 11:00

The World of Ideas In this session, Jon will explore how an organisation can create an environment for ideas to be harvested and successfully implemented, ultimately resulting in business growth.

Biography Senior Director, Talent Acquisition & Employer Brand, Europe, Marriott International Colin is a specialist in recruiting strategy and right sizing recruitment operating models with a focus on retention, demand planning, talent attraction, recruitment processes, technology, diversity and emotional wellbeing.

Wednesday 14:00 4

Colin Minto

It Starts with Retention!

Colin’s session will explore why retention is the first and critical pillar of an optimum recruitment strategy.

Biography Vice President Operations EMEA, Radisson Hotel Group Gonzalo serves as Vice President Operations at RHG EMEA, reporting to the COO. Overseeing more than 400 hotels operating under different business modalities, his role is to lead the transformation of the RHG Operating Model, aiming to become #1 Hotel Operator in the markets where it operates. The introduction of clear guidelines, bringing new technology and best practice sharing are his key main areas of responsibility. Prior to that, Gonzalo served in a Number of positions at NH Hotel Group, working within business transformation, business development and asset management. Before NH, Gonzalo worked as M&A Associate for PwC and Consultant for Deloitte at Madrid. The combination of several roles related to Commercial, Expansion and Operations, has allowed him to develop a wide perspective of hotel business as well as a multinational comprehension of the challenges affecting different markets, from Nordics to South Africa.

Gonzalo Carpintero

Thursday 12:30

Service Excellence, Digitalisation and Process Automation: A Real Trade-Off? In Hospitality, the human touch remains an essential to perform daily operations and to deliver a proper customer experience. On the other hand, digitalisation and process automation are becoming more and more part of the way hotels operate and interact with guests. In the keynote, we will outline the key aspects to find the right balance between human touch and digital capabilities to deliver relevant experiences for our clients while improving efficiency.

Biography Head of Risk Governance & Compliance, Premier Inn Adelle joined Whitbread Premier Inn 3 years ago as Head of Risk, Governance and Compliance having gained a wealth of risk management expertise in the Finance Industry in Enterprise Risk Management, Business Continuity, Technology and a variety of business disciplines including Project Management, Product Development, Training and Development, Fraud and Finance. Reporting to the MD of Premier Inn, Adelle is responsible for the identification, management and mitigation of key risks and compliance within 800+ hotels, developing Risk as a part of “how we do business� and ensuring a safe and secure environment for guests and teams.

Wednesday 11:00

Adelle Chilinski The Biggest Risk is Ignoring Risk

A look at the risk landscape facing hotels & restaurants, trends and the ability to prevent issues translating into financial and reputational damage. Do you have an appetite...

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Biography Director of Development, Choice Hotels

Tiago Venancio

Tiago was appointed Development Director UK by Choice Hotels International over a year ago and was tasked with delivering a sustainable growth path for Choice Hotels in the UK, whilst raising the hotel company profile. Supported by his previous experience working internationally with multiple hotel brands across several development processes, Tiago has leveraged Choice Hotels International a worldwide scale of more than 7,000 hotels, while shifting its in-house cutting-edge technological base towards the needs of the UK market, its hotel owners and investors.

Tiago has more than a decade of experience being directly involved in hotel development and investment/acquisition with the largest hotel companies in the world, working on client side, third-party management side and hotel side, so he is therefore able to develop a curated knowledge on both ends of the hotel development spectrum.

Wednesday 12:30

Harnessing the Ever-Changing Trends of Hospitality to Develop Your Hotel Discover how hotels - as a long-term real-estate investment - can be developed to accommodate current and future hotel trends and ensure they remain relevant in today’s fast-cycle investment landscape. After identifying the latest global hotel trends, this seminar will teach you how to navigate the changing scene of hospitality to give you the tools you need to develop and open a successful hotel.

Biography Director of Sales, Red Carnation Hotels Alexandra is the 4th generation of the Tollman Family, owners of the Travel Corporation, a collection of award winning travel brands focusing on the experiences of agent and client alike. Beginning her career as a waitress at one of the family’s restaurants, bbar, in London before heading off to get her BA in History of Art. Upon graduating, she joined her family’s business, Red Carnation Hotels, where she started as a corporate sales executive graduating up the ranks into National Accounts Manager for MICE, and now Director of Sales for the Midwest, Canada, Scotland and London for the leisure travel agent markets.

She is a member of the Green Team and has regular meetings looking at further green initiatives that can be implemented within the hotel brand, whilst also sharing best practice with sister companies.

Thursday 11:45 6

Alexandra Tollman Protecting Our Planet: How to Tackle Hotel Sustainability to #MakeTravelMatter This session will cover the broader topic of sustainability across The Red Carnation Hotels Collection. Exploring how the collection is working together with their TTC Family of brands to #MakeTravelMatter.

Biography Director of Revenue, Hyatt Hotels Binu is an expert in the field of revenue optimisation, strategic planning and profitability with 20 years of market expertise spanning Asia, Middle East, Africa and Europe.

Binu Varghese

Wednesday 11:45

Tackling Revenue Management and Profitability This unmissable session will explore the dynamics of revenue management and its impact on the bottom line, whilst also expanding the optimisation principle to larger areas of business.

Wednesday 13:15 Biography Food & Beverage Development Director, Apex Hotels With a career in F&B spanning more than 20 years, Raymond will bring insights from operating in key brand, marketing & operational roles. As a consultant for Apex Hotels, he has developed a strategic F&B roadmap – including the Lazy Ballerinas wine bar, shortlisted in the 2019 Restaurant & Bar Design Awards for identity. As Marketing Director, EMEA for The ONE Group he oversaw STK restaurants and Radio rooftop bars, as well as Heliot Steak House at the Hippodrome Casino. With experience earned in senior roles at the Concerto Group, Nestlé, Mitchells & Butlers, Marks & Spencer and at catering giant Elior; the session is bound to be valuable to anyone involved in F&B.

Raymond Santamaria ‘Beyond Breakfast’ – The Journey to Creating Destination Hotel Bars & Restaurants Learn an insider’s perspective on developing market-leading bars & restaurants that create a differential for your hotel. With the right strategy and the right specialist support, you can transform the F&B revenue lines – bars, restaurants, in-room & events - whilst adding brand equity, driving room rates and transforming the guest experience. With the added bonus of having a little fun along the way!

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Biography Operations Director, Hand Picked Hotels Douglas is a hotel and leisure industry veteran with more than 30 years’ experience running both hotels and health and fitness clubs. He has worked in both the private sector and also experienced Plc land with a couple of organisations.

Joining Hand Picked Hotels in 2006, he has transitioned several hotels, and has won several awards. Douglas’ view is that his role is not to run a business but that he is employed to lead the business.

Douglas Waddell

Thursday 13:15

Is Leadership the Overlooked Component in the Search for Sustainable Profitability?

The business world has never offered such a range of opportunities for people to set up their own businesses or to run a business for somebody else. The challenges they will face in trying to do so have never been as complex and demanding. Not only has a lengthy recession played a part, ongoing economic uncertainty is in the mix as well. The change in demographic in not only your workforce but of your customers and guests.

All of these issues before you even get to the impact of technology on all of this. Leaders have never had to be as on “their game”. Douglas will share his own personal journey over the last 30 plus years in the business world.

Biography Corporate Director of Revenue, pentahotels Laszlo Posa is a dedicated hotel professional specializing in Revenue Management. He has more than 20 years experience in hospitality, and currently leading the Revenue Management team for Pentahotels worldwide.

Laszlo Posa Average Rate vs Customer Life Time Value?

Thursday 14:00 8

Customer life time value is one of the most important metrics to measure - but does the hotel industry have the right tools for this? In the ever changing distribution world, are the existing hotel KPIs still relevant to maximise profit?

Biography Director, BT Wi-f i BT are the leading supplier of public wi-fi in the UK, with over 5 million hotspots around the country. BT work with hotels all over the UK and Ireland, connecting every guest room, meeting space, corridor, bar and lounge to deliver a smooth service throughout. We make sure your guests receive the wi-fi service that matches your brand. Providing a great wi-fi service instantly makes your guests more comfortable; they can kick back, relax and connect — and they’re far more likely to stay again. You can capture data to learn more about their wi-fi usage, tailoring your communications to promote the services they want.

Rob Payne

Wednesday 15:30 Thursday 14:45

Wi-fi and the Connected Room When it comes to wi-fi and in-room entertainment, what do hotel guests expect now that they didn’t a year or two ago? What’s required in terms of connectivity? And what hardware do guests expect? Find out how BT see in-room entertainment and wi-fi heading in the next 12 months.

Wednesday 14:45 Biography Marketing & Communications Director, Vale do Lobo Resort A marketing strategist captivated by behavioural trends and neuroscience with 10 years of multi-market, client and agency-side experience. As Head of Marketing for ETOA she led campaigns promoting Europe as a destination. At integrated agency-Accord, she promoted campaigns of various travel clients. She co-organised events with Google, TravelWeekly and others. Subsequently, Magdalena moved to work on concepts for investment projects in Portugal. She led launch of new resorts in Algarve to finally join ValedoLobo in 2019. Magdalena describes travel experience through introduction of ‘new luxury’, based on community-feel, wellbeing and active-lifestyle, sustainability.

Magdalena Osmola Happy is the New Rich: Marketing to the New Society Staying Ahead of Ever-Changing Expectations

In this session, we’ll look at cultural and behavioural trends, and how the new customer-Earth citizen makes decisions which affect their buying patterns. We’ll explore ‘new luxury’, where status is no longer derived from expensive purchases but is linked with passion, contribution, experience, wellness, community and sustainability. Discover how brands can bring out their human side and connect with new audiences. Emotional and good marketing is here to stay - and will redefine the travel industry. Think: pursuit of happiness, wellbeing, consciousness and biohacking and travel professionals as #architectsofhappiness.

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SHOW HIGHLIGHTS Marketing

%

Unearth the secrets to understand, communicate, engage and retain customers, using multiple marketing channels and tools.

Show Offers & World Exclusives

Who doesn’t love discounts and package deals? You’ll benefit from both as our exhibitors showcase products at rates you’ll never see again!

Influential Speakers We have united the industry’s most successful and influential names.

Whatever your desired topic or suggestion, you’re sure to find it at Hotel360!

V.I.P Area The VIP lounge is the perfect platform to obtain invaluable new business contacts, connect with the biggest names in the industry and discover new ideas to elevate your hotel business to the next level.

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SPONSORED BY

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Networking Area We’ve unified a network of 5,000 proactive industry leaders; heed their advice and learn from their mistakes, as you carve out the future of your business, one connection at a time.

SPONSORED BY

Panel Debates Take a seat and listen in as the leading minds in hospitality debate the topics at the heart of the sector, and be sure to have your say, with our program of interactive panel debates.

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Industry Awards Take your industry knowledge beyond the present and into the future, as we recognise the innovators who are paving the way towards the hospitality world of tomorrow!

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Technology Smart is the new cool. We will ensure your hotel meets soaring expectations as customers experience new technological trends, heavily influenced by the digital revolution.

Business Growth Comprehensive development programmes will be available for you to ensure your hotel business is growing, and achieving excellence at the highest level.

STAND 452

Go Green Advice Hub IN ASSOCIATION WITH

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We have the experts and advice to make your hotel a delight for the eyes and ears, and the planet! With sustainability being one of the industry’s hottest topics, find the solutions that’ll make your hotel more eco-friendly at our Go Green Advice Hub.

The Cloud Get your head in the cloud.

From cutting costs and security, to flexibility and improving your guest experience, cloud computing experts are on hand to help revolutionise your hotel.

Product Launches Stay ahead of your competition by being among the first to gain invaluable access to our exhibitors’ all exclusive product launches!

Cyber Security Learn how to guarantee your customers a stress-free stay and ‘suite’ dreams, by keeping your security watertight in an increasingly digital world!

Operations A hotel’s operations are the key to five-star customer service, and we’ve got this covered too! That’s what makes us a five-star show…

Future of WiFi WiFi used to be an added bonus, but it’s now at the core of customer experience. From devices, data and wireless systems, you will find it all at the show.

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Seminar Theatre 2

Visit them on sta nd

250

Sponsored by

About the sponsor: As a leading manufacturer and distributor of high-quality hotel room fittings and architectural door hardware specifically designed for the hotel industry, Häfele strives to offer only the best solutions. Their large portfolio of products allows their customers to specify and build the perfect hotel bedroom to suit all budgets, from a large luxury resort to a local travel inn or hostel.

Häfele know that great projects are built to last a lifetime and are committed to offering great service. It is at the core of their business with high standards of manufacturing, quality and customer service at the foundation of all they do. Their Dialock products are offered with the option of the Dialock Assist after-sales support designed

Lee Batchelor Elecosoft - IconSystem

Digital Transformation for Hotels This seminar will look at the challenges faced within the hotel sector around the management and communication of brand standards and specifications. Focussing on the impact a lack of process and centralised systems have on an organisation, we will look at how hotels currently manage their information, how it is communicated and provide a betterdefined route to managing this huge amount of data. We will discuss how the IconSystem has specifically been adapted for our client, why this works for them and how this can benefit the wider industry as a whole.

Seminar Theatre 2 | Weds 11.00

to offer peace of mind for Dialock electronic locking systems, with experts on hand to support the systems for as long as is needed.

Häfele Projects 360 team is far more than a fixtures and fittings supplier, they are innovators, planners and consultants with over 25,000 products in stock. The Häfele team has more than 20 DipGAI qualified staff (Diploma awarded by the Guild of Architectural Ironmongers) and are well-equipped to provide design consultation, estimating services and technical advice on the best integrated solutions on the market. Their high levels of support doesn’t just stop in the UK, they are part of a global group and can offer coordinated assistance, wherever your project is based.

Sam Hurst Seminar Hall 3 | Thurs

14:45

Accumulus Accounting

Outsourcing Your Hotel Finances While Maintaining a Personal Service Seminar Hall 2 | Weds 14:00 Understanding how outsourcing your hotel’s finance requirements using modern technology can not only save you costs, simplify your finances and allow greater consistency but also allow you to maintain the personal service you would expect whether you are an independent hotel, a hotel group or a hotel management company.

Seminar Theatre 2 | Weds 11.45

Paul Smith Häfele UK Ltd

Digital Living - We Make It Easy Controlling lights, doors, wardrobes, furniture locking and more from a smartphone, tablet or wireless wall switch is ready now. As living becomes digital, hotel rooms can lead the way into the future by becoming ‘Smart Rooms’ using coordinated chips, hubs and controllers in a modular and expandable system. Give your guests a carefree stay where they don’t even have to get out of bed to get the coffee machine going.

Christian Bozeat Macom GmbH UK

The Importance of Detailed Design in Technology Delivery

Seminar Theatre 2 | Weds 13:15 A Strategic Approach to Technology Deployment

Seminar Theatre 2 | Weds 12.30 Seminar Theatre 2 | Thurs 13.15

Florian Augustin HotelPartner

Seminar Theatre 3 | Thurs 14.45

Charli Hunt Proof Content

Right Place + Right Time + Right Price = True Performance

5 Steps to Website Content Search Engines Will Love

In today’s fast paced and extremely dynamic marketplace, performance management can massively influence a hotels revenue stream.

Whether this may come through internal procedures or external help, it is essential that every hotel, no matter the size or location, has a unique strategy in place starting from the baseline up to the finest detail. Timing, decision-making, and formidable execution is key in order to keep up and elevate ahead.

Charli Hunt discusses the 5 steps you need to take when creating content for your website; from knowing who your audience is to optimising your content for search engines. Attract new visitors and convert them into customers with content marketing.

Seminar Theatre 2 | Weds 14.00

Nicole Faessler & Marlon King Adia

Why Smart Bosses Love the Gig Economy The concept of work and how we think of short-term engagements is changing. Gig work is also catching up fast in Hospitality with many on-demand platforms emerging - one of the biggest reasons companies are falling in love with this latest technology is its massive impact on the bottom line. Bosses nowadays get jobs completed by someone available to pick up the gig, helping them to ensure smooth operations during the busy season. We will show you how technology can help you tap into the benefits of gig work.

Seminar Theatre 2 | Weds 15.30

Seminar Theatre 2 | Weds 14.45

John Brough Delta Controls Inc

Hotel Room Automation Modern hotel guests are increasingly aware of the technological capabilities of their surroundings, and demand intelligent automation in all aspects of their life. Being able to speak to the room to control its services is no longer science fiction, as the guest experience evolves, more intelligence and automation is required. This seminar discusses the steps that forward thinking companies have taken to provide this technology.

Seminar Theatre 2 | Thurs 11.00

John Coldicutt Planday

Simon Schwab EXP360

How to Save Time, Increase Profits and Boost Employee Loyalty

How VR Technologies Change the Way of Educating People in Hospitality

Planday has vast experience helping leading hotels create a smooth, time and resource efficient working environment. Since implementing our software they’ve drastically reduced precious time spent on their rotas, payroll management and more. Additionally, both staff and management have thrived by having a new efficient and engaging way to communicate with one another. Being able to empower and engage staff through Planday has also led to higher staff retention rates and a more stable working environment.

The seminar outlines the possibilities of using VR & 360 technologies for the training and onboarding of staff in hospitality. It explains the advantages immersive VR technology brings when educating the team.

It also outlines risks and limitations explaining why VR technology should never be a standalone approach but rather needs to smartly be embedded into a training concept that combines digital and non-digital training methods.

Seminar Theatre 2 | Thurs 11.45

Steve Blunsten Mobile Plant Rooms

How To Avoid Days With NO Heating And Hot Water...

Three things in life are certain, death, tax and your boiler breaking down.

Creating the right Disaster Management Plan will save negative reviews from your guests and money from loss of earnings. I will show you what you need to do to ensure your hotel has the right plan in place.

Seminar Theatre 2 | Thurs 14.00

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Seminar Theatre 2 | Thurs 12.30

Nathan Gyaneshwar Marketboomer

Introducing a New Era of Hotel Procurement We now live in a real time automated economy. How do the economic and social changes translate into the hotel industry, and affect how you carry out purchasing. What’s the latest step – or era – that we’re entering in procurement?

Seminar Theatre 2 | Thurs 14.45

Seminar Theatre 3 Sponsored by

About the sponsor: CrowdRiff is an AI-powered visual marketing platform purpose-built for marketing teams at travel and tourism brands. Using CrowdRiff, marketers can discover, collaborate on and deliver top-performing visuals across every marketing channel. We are proud to work with over 600 DMOs globally including Hotel Angeleno, Hotel del Coronado and Boca Raton Resort & Club.

Learn more at www.crowdriff.com or follow CrowdRiff on Twitter & Instagram @crowdriff.

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Matthew Carter MODIO Guestroom Acoustic Control

Great visuals tell stories that touch hearts, open minds, and even influence what we buy, eat, and do. That’s why we’re here: to connect brands and consumers alike with the captivating imagery that makes a real impact.

Lee Powney Human Innovation

Sound Advice: A New Approach to Guestroom Noise

Rapid Innovation at Scale: Building an Experimentation Mindset

For years, hotels have tried various tactics to control noise, but guest complaints persist. Many properties have thrown good money after bad, pursuing structural fixes and purchasing quieter equipment—strategies that can cost thousands per room, but don’t address the root of the problem: low interior background sound levels. This seminar provides an overview of hotel noise issues, with particular focus on the role dynamic range plays in disrupting sleep.

How using Design Thinking processes enabled one lifestyle hotel brand to develop, test and launch a new global F&B concept in less than 12 weeks.

Seminar Theatre 3 | Weds 11.45 Seminar Theatre 3 | Weds 11.00

Seminar Theatre 3 | Thurs 13.15

Anna Silovsky Inn Style

Standardising vs. Standing Out: The Balance Between Technology and Personality Technology enables hoteliers to run their business effectively and provide each guest with a completely customised experience. But as we become ever more digitally dependent, the hospitality industry should never underestimate that extra something that human interaction brings. This seminar addresses how technology can boost your guests’ experience – but why you shouldn’t let it take centre stage.

Seminar Theatre 3 | Weds 12.30

Adam Hamadache & Ciara Crossan The WeddingDates Method

The Ultimate Wedding Sales Strategy Want more wedding business? Focus your marketing on ‘selling’ the viewing, not the wedding itself. In this wide-ranging seminar, you’ll learn the award-winning strategy that has quadrupled wedding bookings for hotels across the UK and Ireland, covering all areas from attracting more highly qualified enquiries to making your hotel stand head and shoulders above every competitor.

Seminar Theatre 3 | Weds 14.00

Brian Stevens EVACLITE

Fire Exit Signs - Passive or Dynamic?

What Would You Choose?

An understanding of guest behavior during a fire alarm evacuation and how the latest technologies can enhance your evacuation process. Hotel managers tell us that most guests evacuate the same way they came in, leading to bottlenecks in corridors and stairwells.

Explore how Dynamic Emergency Exit signs can provide 24-hour assistance to your guests and staff. Learn how this signage can mitigate bad social media from your hotel evacuation.

Seminar Theatre 3 | Weds 15.30

Jason Batty HJR Tax

Unlocking Tax Savings for Hotel Owners HJR Tax specialise in maximising the tax relief available for purchases and renovations of Hotels. Our team is made up of specialists in property tax and surveying, enabling us to provide a service that accountants can’t.

Our expert knowledge has enabled HJR Tax to reclaim millions of pounds from HMRC for Hotel owners and operators. This seminar will help you to establish if you could be due a tax rebate from HMRC.

Seminar Theatre 3 | Weds 13.15

James Harrabin Travlet

Own the Digital Experience to Drive Direct Bookings OTAs are increasingly controlling the holistic guest experience across a trip. In addition to hotel bookings, they now offer support in your guests’ ancillary functions; attraction tickets, airport transfers, car hire, restaurants etc. Becoming a “one-stop shop” only reinforces the OTA’s position as the convenient option for a traveller vs booking direct.

What can you do to make sure the hotel owns their guest and provides the right platform for customers to book directly?

Seminar Theatre 3 | Weds 14.45

Chris Harrington hoppaGo

hoppaGo – Specialists in Ground Transportation hoppaGo are the specialists in ground transportation, offering a revenue solution for the hotel and accommodation industry.

The only way to ensure customer retention and increase recommendations in the competitive hotel and accommodation marketplace is by meeting or exceeding the expectations of your guests. The demands of guests continue to increase with a requirement for greater choice of services - how do you ensure that you can deliver to these demands? Join the hoppaGo seminar with Chris Harrington as he discusses how hoppaGo can help increase customer value, support retention and generate additional business revenue.

Seminar Theatre 3 | Thurs 11.00

Lorenzo Di Cataldo U-Earth Biotech

Pure Air Zone: The “new Wi-Fi” for the Leading Hotels The travellers’ path to booking a hotel is influenced by many criteria along the way. If until a couple of years ago wi-fi was one of these factors, nowadays it is taken for granted as every hotel has it.

Likewise, we are seeing that avoiding air pollution in hotel rooms is becoming more and more important to guests all over the world, and therefore we believe pure air will become ubiquitous shortly. Just like wi-fi.

Seminar Theatre 3 | Thurs 11.45

Amy Wallis Market inn Ltd

Christian Peacock Market Sell Repeat Ltd

Marketing & Loyalty in a Modern World Our Seminar will explore the marketing techniques at your disposal, how to ensure they are targeted, effective, and delivered in the most appropriate way to your audience. We will discuss how to build loyalty with great marketing and how technology can be used to automate loyalty and marketing schemes, saving you time and money.

Seminar Theatre 3 | Thurs 12.30

Chris Hicks SimplePay Group

Integrated Marketing Strategy: Myths & Facts

Turning PCI Compliance into Increased Revenue

Marketing makes the world go around. So, what is true and should be focused on? During this seminar, Amy discusses the myths and facts of marketing in modern day business. After all, your time is precious too precious to be wasting it on ineffective strategy. Leave this seminar with a true understanding of marketing communications in the NOW.

Learn and understand how the use of technologies normally associated with PCI DSS Compliance can not only help with compliance, but help increase sales revenue and customer satisfaction. Not only does efficient use of payment technology deliver a secure and fast check in and check out experience to the customer, it also creates a significant upside in efficiency and security to the hotelier.

Seminar Theatre 3 | Thurs 14.00

Seminar Theatre 3 | Thurs 15.30

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That’s right, the most comprehensive event the hotel industry has ever seen has just got even better: introducing the brand-new Hotel360 app!

The Hotel360 app will not only enable you to plan which exhibitors you want to meet at the show, but it will also give you access to the full speaker agenda, so you can be sure you won’t miss that seminar you’ve been waiting for.

d the To downloa mise your app and opti show, simply time at the code or log scan the QR pStore or onto the Ap and type Google Play Expo in Hotel360 ! it’s that easy

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Panel Debates

Join the panel sessions and have your say among the industry’s greatest minds, as they discuss the emerging topics set to dictate the future, answer your questions, and predict the trends that will turn the industry upside down.

Wednesday Tech & Hotels: Where to Start and How to Get it Right 11.00 - 11.30 In the modern world it can feel like everything is constantly changing, updating and improving; but it’s vital to know what the future holds in the world of hotel tech so that you’re not left trailing behind your competitors.

Our panellists look into the future for the hotel breakthroughs you need to be investing in now.

The Future of Digital Marketing & Analytics 12.00 - 12.30

Tips & Tricks for Growing Your Hotel Business 13.00 - 13.30 Whether you’re looking into a massive expansion or want that one bit of advice that will take your hotel to the next level - our panellists are here to help!

With new technologies continuing to disrupt the marketing landscape, wouldn’t it be great to know the next big trend before it’s even a thing? Join our panellists as they reveal what’s just around the corner!

Design Your Way to Success 15.00 - 15.30 With new and contemporary design trends emerging all the time, it’s important that you keep up and make sure that your interior design amplifies your brand identity, and ultimately enhances the customer experience!

That’s why we have united the leading creatives to offer you the tips you need to succeed time and time again!

22

Panel Theatre

Thursday

Targeting Your Future Customer: Marketing Tips for 2020 11.00 - 11.30 In this ever competitive industry it can be tricky to know the best ways to attract your future customers; which platforms should you be using? How can you beat your competitors? Find out all this and more during this session!

Workforce Management: How to Enable Your Staff’s Success

Sustainable Energy Solutions to Transform Your Hotel 12.00 - 12.30 Energy efficiency doesn’t only relate to your profit margins; it’s steadily becoming a key customer focus. Don’t miss out on this opportunity to hear from the experts who are changing standards in the industry.

13.00 - 13.30 A successfully managed workforce can enable you to gain unique insights into your business. But just how much of an impact can workforce management have on your success? Come along to this panel session to explore the benefits with our expert panellists.

Mastering the 5-Star Guest Experience 15.00 - 15.30 Ensuring that your guests’ experience is as good as it can be is never easy - but fear not, our panellists are here to help!

From a motivated workforce to implementing the latest tech, the ways you can keep your guests leaving with that 5-star feeling really are endless!

red by

Sponso

About the sponsor: Marketboomer is leading the change to a new era in hotel procurement globally, providing complete end to end purchasing to invoicing cloud-based solutions. Designed, built and curated specifically for hotels by hotel procurement specialists. We deliver: • • • •

Robotic Purchasing Automation Real-time Dynamic Trading Paperless Automated Invoicing Global best practice reporting and benchmarking

23

A Sustainable Study Sustainability is steadily becoming a key focus for customers and guests are expecting it to be yours too.

But don’t just take our word for it, here’s why you should be investing in eco-innovation.

10%

60%

of CO2 emissions are eliminated by hotels that choose to go green, the equivalent of planting 1.1 million acres of pine trees

of a typical hotel’s carbon footprint is made up of energy usage

80% of your hotels’ water usage can be saved through transitioning to low water laundry machines

79,000 tonnes of food waste is produced by hotels every year

65% of guests stated that a hotel’s social and environmental efforts would influence their booking decisions (up 11% from last year)

75% of energy can be saved by switching over to energy-efficient lighting from incandescent bulbs

84.7 billion KwH/yr of energy is used to operate hotels, enough to power 64.5 million TV’s

1.9 billion lbs of waste are created by hotels each year which is enough to fill 37 million suitcases

24

STAND 452

Go Green Advice Hub Need some free advice to ease your ecoheadache? Come and meet the experts and let them guide your hotel into a greener future!

In a world that is constantly evolving, it has never been more important to recognise what we can do to help make a positive, lasting difference for our planet. That’s why this year at Hotel360 we’re playing our part in highlighting exactly what changes can be made, to create a more sustainable future!

The Go Green Advice Hub is a brand new feature for 2019, and will offer you a chance to discover the best sustainable practices, and develop your knowledge with eco-experts whilst they support you in transitioning your hotel into a destination that the planet would be proud of.

We’re delighted and couldn’t be prouder to be working with Green Key, an international eco-label for tourism facilities, with over 3,000 awarded establishments in 57 countries, in our fight for sustainability!

Since 1994, Green Key has been a leading standard of excellence in environmental responsibility and sustainable operation within the tourism industry.

The Green Key programme is run in England by the environmental charity Keep Britain Tidy, and internationally by the Foundation for Environmental Education.

Green Key is eligible for hotels, small accommodations, campsites, holiday parks, conference centres, restaurants, and visitor attractions. The scheme provides a wellproven framework for an establishment to work with its environmental management on sustainability issues, including awareness raising. The high environmental standards expected of these establishments are maintained through rigorous documentation and frequent on-site audits.

After achieving the prestigious international award, the establishment can use it in its PR and marketing. For guests, a Green Key shows that the establishment is committed to reducing the environmental impact of their stay.

IN ASSOCIATION WITH

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innov Innovation Awards

Wednesday 11.00

11.00

Design Excellence Award

This award recognises the innovators which are solving everything from problematic lighting to outdated furniture. Finalists will be contributors towards new, contemporary avenues in the production of hotel design to generate unique ambiences and comfort for guests.

14.00

14.00

Hotel Solution of the Year Praising the pioneer with a sought-after accolade for the groundbreaking hotel solution which has shaped and moulded the hospitality industry as we know it. Awarded for outstanding quality, functionality and innovation with a further blend of creativity and uniqueness to the sector, this award rewards excellence.

26

The Nominees Dutchglobe...............................................804 Häfele Projects 360....................................250 PixLum UK.................................................818 Kada Coatings Ltd....................................246

The Nominees Market Sell Repeat Ltd .............................734 Spinoco Czech Republic, a. s ................... 305 UK Car Park Management........................ 423 Inn Style..................................................... 422

vation Groundbreaking developments should be awarded sought-after accolades… and that’s exactly what we’re offering! In a sector chock-full of constant new waves of products and services, the very best need to be rewarded for their industry-altering efforts.

With four awards up for grabs at this year’s leading event, nominees are those making a difference in

enabling hotels to attract, retain and accommodate more customers at a higher level than ever before.

Giving the finalists a time to shine will help the audience in gaining a head start in this increasingly competitive market, and that’s where we come in. In front of industry giants and a live audience, each finalist will showcase their product or service, making for an educational and entertaining break from the hustle and bustle of the show floor!

Stand 528

Thursday 11.00

11.00

Tech Revolution of the Year

The Nominees

Honouring the innovator who has designed a way to improve how guests interact and experience a hotel through revolutionary technology, this award will recognise the products or services that have enhanced efficiency, productivity and profitability through life-changing technology, radicalising the future of the hospitality industry.

Chargerback Lost & Found Solutions.......626

14.00

14.00

Guest Experience of the Future Celebrating the businesses which are helping turn the gears of the hospitality landscape through creating impeccable guest experiences for years to come. This award will credit providers of new, innovative products or services which have enabled hotels to optimise their customer experience through unbelievable operations, visions and strategies.

Zeez Sleep Ltd........................................... 416 EVACLITE..............................................................443

The Nominees Coffee Rituals BV...................................... 236 MODIO Guestroom Acoustic Control......514 Pocket Concierge...................................... 405 Vacay Ltd .................................................. 216 HCN - Hotel Communication Network... 522 Travlet Limited..........................................219

27

Networking at Hotel360 We all know the importance of networking! Whether you’re looking for your next business partner, investor, or even for your next career step, having a wider network in your industry stands only to benefit you.

With this in mind, we’ve put together our top 6 tips for building your network at Hotel360 - and don’t forget to put them to the test in the BT Wi-fi Networking Area!

1.

Ask questions

Tips to Networking Success

The best way to engage with people is to make real connections, so take the time to ask their opinions on the topics that matter; you’ll quickly find some common ground and build rapport.

3.

Be prepared

4.

Get specific

The power of networking is in building meaningful connections, so it’s better to have fewer, quality conversations with the right people than spread yourself too thinly and make no impact. Think about who you really want to meet first - checking our exhibitor listings in this show guide is a great place to start!

2.

Take it seriously

We all know the benefits of networking, but many of us struggle to make the most of the opportunity offered to us by an industry leading event like Hotel360. Make a plan: who do you want to talk to, how are you going to build a connection, even write notes on their business card so you can remember what you discussed when it comes to follow up later!

If there is someone you’d love to meet at Hotel360, don’t just hope you’ll bump into them! Of course, you never know who you could meet in the networking area, but if you’re serious about meeting face to face with someone, why not invite them to meet up beforehand?

5.

Update your

business cards

How often have you been just about to hand over your card to a potential client when you realise your number - or job title - has changed? Get your cards updated now and have a seamless handover at Hotel360.

28

6

6.

Get stuck in

The only way you can make new contacts is to be fearless and get introducing yourself, whether that’s in the networking area, or on someone’s stand. And remember - a smile is a great way to start a conversation!

Ready to network like a pro?

Head down to the BT Wi-fi Networking Area and try out these tips for yourself!

BT Wi-fi Networking Area The BT Wi-fi Networking Area will provide unparalleled networking opportunities, making it the ultimate destination to catch up with your fellow hoteliers, service and product suppliers.

Who can you meet?

BRANDS

• Owner

• World Hotels

• CEO

• Marriott

• Managing Director

• Millennium Hotels & Resorts

• Head of Business Development

• Hilton • Premier Inn • Best Western • IHG • Jumeirah

Overflowing with hotel professionals working across the breadth of the hotel sector, this networking area will provide you with the perfect platform to develop your professional knowledge, gain industry insight, and cultivate invaluable new business contacts.

The networking area will offer the industry’s leading minds the chance to engage with, and learn from, like-minded professionals from across the globe, enabling them to develop their professional knowledge, pass on their own industry insight, and cultivate invaluable new business contacts.

(Make notes on our notepad)

KEY JOB TITLES

• glh

• Ibis

SPONSORED BY

• Customer Experience Director • Procurement Director • Head of Product Development • Operations Director • Marketing Director • Head of Health & Safety • COO • IT Director • Chief Digital Officer

29

Looking for something?

Marketing

We’ve got you covered!

As the most comprehensive hotel event of the year, our influential panel debates, incredible partners, prestigious speakers and industry big names, are sure to deliver you that 360 experience you’ve been waiting for! Here’s a glimpse of the unmissable products, topics and advice that will make your hotel THE number one destination...

SEO

AFFILIATE PRINT

BRANDING

ADVERTISING

EMAIL

SOCIAL MEDIA

DIRECT

DIGITAL

BOOKING PLATFORMS

DESIGN

APPS

DIGITAL SIGNAGE VR

SMART

Technology

AI

INFORMATION TECHNOLOGY POS

SOFTWARE

Operations

SECURITY GUEST CONTACT WORKFORCE MANAGEMENT

HEALTH & SAFETY INVENTORY CONTROL PROJECT MANAGEMENT

EFFICIENCY

QUALITY CONTROL PRODUCTIVITY

FACILITIES MANAGEMENT

Business Growth

STRATEGIC PLANNING

AR

MANAGEMENT SOLUTIONS

CUSTOMER ACQUISITION & RETENTION

CONSULTANCY

RECRUITMENT

RETURN ON INVESTMENT REVENUE MANAGEMENT

ACCOUNTANCY INVESTMENT OPPORTUNITIES

PROFITABILITY INCREASE

FOR THE MOST UP-TO-DATE INFORMATION, PLEASE VISIT OUR WEBSITE www.hotel360expo.co.uk

E-Magazine SCAN THE QR CODE TO SIGN UP FOR FREE OR VISIT hotel360expo.co.uk/e-magazine

Naturally, it goes without saying that you’ll wonder how to keep up with the latest industry news and this year’s fantastic features. Wonder no more - we’re making sure you’re updated through our amazing e-magazine!

The Hotel Business Insider is your monthly fix of what’s in store for the future of the hotel sector. Receive up-to-date news from the world of hospitality directly to your inbox each month, and be the first to get the inside scoop on exclusive updates and show offers!

Partners We would like to thank our partners that have been by our side, every step of the way.

We consistently ensure we partner with the organisations, associations, and publications that form the foundations behind the phenomenal growth of the industry, and the 2019 edition of Hotel360 is no exception.

ARCHITECT

&

DESIGNER

SERIES

HOTEL SPEC H O T E L S P E C I F I C AT I O N I N T E R N AT I O N A L

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KEYNOTE THEATRE 1 WEDNESDAY

KEYNOTE THEATRE 1 | WEDNESDAY Adelle Chilinski, Premier Inn The Biggest Risk is Ignoring Risk

11.00 - 11.30

Binu Varghese, Hyatt Hotels Corporation Tackling Revenue Management and Profitability

11.45 - 12.15

Tiago Venancio, Choice Hotels International Harnessing the Ever-Changing Trends of Hospitality to Develop Your Hotel

12.30 - 13.00

Raymond Santamaria, Apex Hotels ‘Beyond Breakfast’ – The Journey to Creating Destination Hotel Bars & Restaurants

13.15 - 13.45

Colin Minto, Marriott International It Starts with Retention!

14.00 - 14.30

14.45 - 15.15 Magdalena Osmola, Vale do Lobo Resort Happy is the New Rich: Marketing to the New Society - Staying Ahead of Ever-Changing Expectations

15.30 - 16.00

Rob Payne, BT Wi-fi Wi-fi and the Connected Room

KEYNOTE THEATRE 1 THURSDAY

KEYNOTE THEATRE 1 | THURSDAY

34

SPONSORED BY

SPONSORED BY

Jon Sharp, Hilton EMEA The World of Ideas

11.00 - 11.30

Alexandra Tollman, Red Carnation Hotels Protecting Our Planet: How to Tackle Hotel Sustainability to #MakeTravelMatter

11.45 - 12.15

Gonzalo Carpintero, Radisson Hotel Group Service Excellence, Digitalisation and Process Automation: A Real Trade-Off?

12.30 - 13.00

Douglas Waddell, Hand Picked Hotels Is Leadership the Overlooked Component in the Search for Sustainable Profitability?

13.15 - 13.45

Laszlo Posa, pentahotels Average Rate vs Customer Life Time Value?

14.00 - 14.30

Rob Payne, BT Wi-fi Wi-fi and the Connected Room

14.45 - 15.15

Julian Church, Julian Church & Associates Budgeting for Hospitality Construction Costing

15.30 - 16.00

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check hotel360expo.co.uk for the latest information.

Lee Batchelor,Elecosoft - IconSystem Digital Transformation for Hotels

11.00 - 11.30

Sam Hurst, Accumulus Accounting Outsourcing Your Hotel Finances While Maintaining a Personal Service

11.45 - 12.15

Stephen Badgery, Häfele UK Ltd Digital Living - We Make It Easy

12.30 - 13.00

Christian Bozeat, Macom GmbH UK The Importance of Detailed Design in Technology Delivery

13.15 - 13.45

Florian Augustin, HotelPartner Yield Management Right Place + Right Time + Right Price = True Performance

14.00 - 14.30

Charli Hunt, Proof Content 5 Steps for Creating Content that Brings Customers to Your Website

14.45 - 15.00

Nicole Faessler & Marlon King, Adia Smart Bosses Love the Gig Economy

15.30 - 16.00

SEMINAR THEATRE 2 | THURSDAY

SEMINAR THEATRE 2 WEDNESDAY

SPONSORED BY

SPONSORED BY

Ian Robinson, TVision Technology Ltd Making Tax Digital - Part of the Digital Transformation Journey

10.15 - 10.45

John Brough, Delta Controls Inc Hotel Room Automation

11.00 - 11.30

John Coldicutt, Planday How to Save Time, Increase Profits and Boost Employee Loyalty

11.45 - 12.15

Simon Schwab, EXPO360 How VR Technologies Change the Way of Educating People in Hospitality

12.30 - 13.00

Stephen Badgery, Häfele UK Ltd Digital Living - We Make It Easy

13.15 - 13.45

Steve Blunsten, Mobile Plant Rooms Ltd How To Avoid Days With NO Heating And Hot Water..

14.00 - 14.30

Stay tuned via our website to keep up to date with who we have in store for this seminar session!

14.45 - 15.15

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check hotel360expo.co.uk for the latest information.

SEMINAR THEATRE 2 THURSDAY

SEMINAR THEATRE 2 | WEDNESDAY

35

SEMINAR THEATRE 3 WEDNESDAY

SEMINAR THEATRE 3 | WEDNESDAY

Matthew Carter, MODIO Guestroom Acoustic Control Sound Advice: A New Approach to Guestroom Noise

11.00 - 11.30

Lee Powney, Human Innovation Rapid Innovation at Scale: Building an Experimentation Mindset

11.45 - 12.15

Anna Silovsky, Inn Style Standardising Vs Standing Out: The Balance Between Technology and Personality

12.30 - 13.00

Jason Batty, HJR Tax Unlocking Tax Savings for Hotel Owners

13.15 - 13.45

Adam Hamadache & Ciara Crossan, The Wedding Dates Method The Ultimate Wedding Sales Strategy

14.00 - 14.30

James Harrabin, Travlet Own the Digital Experience to Drive Direct Bookings

14.45 - 15.15

Brian Stevens, EVACLITE Fire Exit Signs - Passive or Dynamic? What Would You Choose?

15.30 - 16.00

SEMINAR THEATRE 3 THURSDAY

SEMINAR THEATRE 3 | THURSDAY

36

SPONSORED BY

SPONSORED BY

Chris Harrington, hoppaGo hoppaGo – Specialists in Ground Transportation

11.00 - 11.30

Lorenzo Di Cataldo, U-Earth Biotech Pure Air Zone: The “New Wi-Fi” for the Leading Hotels

11.45 - 12.15

Christian Peacock, Market Sell Repeat Ltd Marketing & Loyalty in a Modern World

12.30 - 13.00

Lee Powney, Human Innovation Rapid Innovation at Scale: Building an Experimentation Mindset

13.15 - 13.45

Amy Wallis, Market inn Ltd Integrated Marketing Strategy: Myths & Facts

14.00 - 14.30

Christian Bozeat, Macom GmbH UK A Strategic Approach to Technology Deployment

14.45 - 15.15

Chris Hicks, SimplePay Group Turning PCI Compliance into Increased Revenue

15.30 - 16.00

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check hotel360expo.co.uk for the latest information.

SPONSORED BY

11.00 - 11.30 Tech and Hotels: Where to Start and How to Get it Right In the modern world it can feel like everything is constantly changing, updating and improving; but it’s vital to know what the future holds in the world of hotel tech so that you’re not left trailing behind your competitors.

Our panellists look into the future for the hotel breakthroughs you need to be investing in now.

12.00 - 12.30 The Future of Digital Marketing & Analytics With new technologies continuing to disrupt the marketing landscape, wouldn’t it be great to know the next big trend before it’s even a thing? Join our panellists as they reveal what’s just around the corner!

Tips and Tricks for Growing Your Hotel Business Whether you’re looking into a massive expansion or want that one bit of advice that will take your hotel to the next level - our panellists are here to help!

Design Your Way to Success With new and contemporary design trends emerging all the time, it’s important that you keep up and make sure that your interior design amplifies your brand identity, and ultimately enhances the customer experience!

That’s why we have united the leading creatives to offer you the tips you need to succeed time and time again!

15.00 - 15.30

SPONSORED BY

11.00 - 11.30 Targeting Your Future Customer: Marketing Tips for 2020 In this ever competitive industry it can be tricky to know the best ways to attract your future customers; which platforms should you be using? How can you beat your competitors? Find out all this and more during this session!

12.00 - 12.30 Sustainable Energy Solutions to Transform Your Hotel Energy efficiency doesn’t only relate to your profit margins; it’s steadily becoming a key customer focus. Don’t miss out on this opportunity to hear from the experts who are changing standards in the industry.

13.00 - 13.30 Workforce Management: How to Enable Your Staff’s Success A successfully managed workforce can enable you to gain unique insights into your business. But just how much of an impact can workforce management have on your success? Come along to this panel session to explore the benefits with our expert panellists.

15.00 - 15.30 Mastering the 5-Star Guest Experience Ensuring that your guests’ experience is as good as it can be is never easy - but fear not, our panellists are here to help!

From a motivated workforce to implementing the latest tech, the ways you can keep your guests leaving with that 5 star feeling really are endless!

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check hotel360expo.co.uk for the latest information.

PANEL THEATRE THURSDAY

PANEL DEBATES | THURSDAY

13.00 - 13.30

PANEL THEATE WEDNESDAY

PANEL DEBATES | WEDNESDAY

37

Exhib Exhibitor Listings 360 Imagery Stand Number 741 360 Imagery is one of the UK’s leading trusted virtual tour, drone, VR & AR providers, creating bespoke, high-definition virtual tours, immersive content & experiences since 2006.

We’re trusted by some of the most well-known companies and brands in the country.

07816 839750 www.360imagery.co.uk/

2019 Exhibitor Listings

4Earth Solutions UK Ltd Stand Number 447 4Earth Solutions offer their clients a one stop shop for all things floor safety.

Cleaning, Sealing, Anti Slip, Slip Resistance Testing and more, we will make your floors safe!

0191 567 0300 4earthsolutions.com 5stelle* Native Cloud Pms Stand Number 523 5stelle* is a native cloud based PMS, that make you save time and ease your hotel management and online sales, on a daily basis. The reception is always under control.

Thanks to native cloud technology you can manage your accommodation anywhere, anytime. Join to our +1.800 clients in 15 countries 39 0524 59 78 45

www.hotelcinquestelle. cloud/en/contacts.php Accumulus Accounting

38

Stand Number 228 We offer a fully outsourced solution for your hotel`s finance requirements, giving you the choice to replace the need to employ an in-house team saving you valuable time, as well as the stress and expense of managing an internal finance team while benefiting from our extensive hotel expertise.

03337003570 extn4001 www.accumulusaccounting.co.uk/hotels/ acomos Stand Number 504 acomos is a new way of thinking in global hospitality software services. With our 20 years` service to the hospitality industry, we understand what is important to your hotel and what makes an exceptional Hotel PMS. 03300252030

www.acomos.com Acorn finance Stand Number 435 Established in 1997 Acorn Finance is one of the UK’s leading specialists in funding for the hospitality sector.With a lending panel over 200 banks and other funders your Acorn Finance expert will arrange the funding your business needs to grow. https:// acrn.co/360 for a private consultation 0808 164 2364 acorn.finance

Adia Technology Ltd. Stand Number 534 Adia is a free to use digital platform that gives you access to vetted hourly workers. Using innovative technology, we seek to empower hospitality businesses with a flexible, transparent and risk free user experience to find workers when and where they need them.

020 3936 0792 uk.adia.works Airwave Europe Ltd Stand Number 420 Airwave Europe is the UK’s largest supplier, installer and integrator of hospitality television, wifi, audio-visual equipment and movie content.Having installed over 350,000 screens and networks into 7,000 hotels, hospitals and commercial buildings, Airwave’s experience is unparalleled.

0845 555 1212 www.airwave.tv

Ambie Stand Number 390 Ambie brings your brand to life through music We partner with hotels to deliver unique and relevant music soundtracks that enhance your guest experience and make you stand out from the crowd. Proud to be working with Rocco Forte, Andaz, Hilton, Montcalm and Harbour Hotels.

02032827187 ambie.fm APICBASE Stand Number 312 APICBASE is a complete food management platform in the cloud to manage your recipes, allergens & nutritions, food costs, purchase order, inventory, planning and sales analytics.

0044 20 3514 1727

get.apicbase.com

ATADesigns Stand Number 1002 Award-winning founder and surface design specialist Annette Taylor-Anderson set-up her UK brand ATADesigns in 2006. Featuring wall-coverings, murals and now fabrics ranges.

Her work has appeared in both UK and International magazines, and has strong interest from the corporate and hospitality market 44 (0)7939105661

Bravo projekt Stand Number 722 We collaborate with talented creators of the new era whose unique ideas keep transforming traditional work and leisure spaces into something that would match their lodger: something both sophisticated and a little mischievous.

Spaces you would want to return to, again and again.

0370 5 250 5152

www.bravoprojekt.eu

www.atadesigns.com Authentic Models Stand Number 614 Authentic Models creates furniture and décor inspired by stories from bygone eras. Original handcrafted pieces of the highest quality, designed to gracefully complement both modern and traditional interiors alike. Ranging from faithful replicas to contemporary interpretations of classic objects.

01403 734999 www.authenticmodels. com Aztec Umbrella Systems Ltd Stand Number 912 Aztec Umbrellas are British manufacturers of giant umbrella systems which are available in a large range of shapes and sizes, as well as bespoke sizes. All our umbrellas are available in your choice of colours and also available with optional 00230 4339073

www.bluefrog.mu Brandstand Products Stand Number 302 Brandstand, offers innovatively designed power and charging products for the hospitality industry. The diverse Cubie - product line features hotel clocks, Bluetooth speaker, 220V power sockets, USB and Qi wireless charging.

9723881450 www.brandstand.com

BrickingIT Stand Number 802 Specialists in Faux brickwork and fake wall panels for any part of your home, bar, office or retail outlet.

A much quicker and cost affective way of achieving an amazing long lasting look.

01494 866966 bricking-it.uk Brigad Stand Number 403 Brigad is digitising the workforce - we are the link connecting businesses with independent hospitality professionals in just a few clicks. There are 3 simple ways businesses use brigad: - For last minute needs Seasonality and Holiday cover - Recruitment. We can help! @STAND 403 brig.ad/call-me Brilliant Neon Stand Number 906 A comprehensive range of LED signage. Products include 360degree LED acrylic neon, single-sided LED neon and colour changing 3D letters, LED neon flex products available in 5, 8, 10 and 15mm thicknesses. Clients include YO!, Selfridges, Penhaligons, Schuh, Clarins, Warner Bros & Jamie Oliver 7931371971 www.brilliantneon.co.uk

bitor BusinessesForSale.com Stand Number 112 BusinessesForSale.com connects business buyers and sellers. Search over 1,300 hotels and holiday businesses for sale in the UK, plus thousands more businesses and franchises for sale in all sectors imaginableAnd if you are looking to sell your business, we will help you find the right buyer. uk.businessesforsale. com CAPE SPC Stand Number 442 CAPE SPC are industry innovators in Bedbug management and have the most experienced technicians within the UK. Our integrated human-canine teams drive our success in reducing infestations and the impact they can have.

Come and see us for an informal chat about how we can help protect your business.

(0)7479535913 www.cape-spc.com Carbon Credentials Stand Number 342 Carbon Credentials enable enterprises to connect sustainability with business value, helping create productive, low carbon environments that people love working or staying in.

Successes include saving Village Hotels, The Jockey Club and Everyone Active each over £1 million.

(0)20 3053 6655

carboncredentials.com CBD One Stand Number 116 Don’t know where to start with CBD? CBD One offer a range of professional, high quality solutions to suit your business. From our industry leading drinks shots, to our professionally formulated face & body cream - we have something to suit all, with full staff training given as standard.

01995 918718 www.cbd-one.co.uk Central London Builders Ltd Stand Number 948 0207 378 3942 www.centrallondonbuilders.com

Chargerback Lost and Found Solutions Stand Number 626 Chargerback provides a state of the art lost and found software solution to support lost and found operations from start to finish. Our software is PCI compliant, GDPR ready and requires no contract or financial investment. With Chargerback, efficiency, consistency and accountability are ensured.

(0)17753158210 www.chargerback.com

Chargifi Stand Number 210 Chargifi, the foundational wireless charging technology as a service that transforms the way the world mass-deploys, manages and monetizes power, providing a unique touch point and value exchange for a true user-centric experience.

(0)2034482705 www.chargifi.com Chargit Stand Number 201 CHARGit integrates fast qi wireless charging into any environment. Using unique software CHARGit creates an opportunity for you to interact in real-time with your clients, for a personalised user experience.

Proven to attract footfall, extend dwell time and incentivise sales. Stand 2472 www.chargit.co.uk Chatbot Labs Stand Number 401 07739 706 478 guestbot.co.uk Chetu Stand Number 399 Chetu provides custom software development services for the hospitality and travel industries.

Chetu`s elite team develop award-winning custom software solutions that span the entire hospitality software spectrum. For more information: http:// www.chetu.com/hospitality.php www.chetu.com

ClayLime Stand Number 805 The ClayLime`s Natural coatings, Claystone, Creatina, MonoSoft and TadelaktPro, impart unmatched elegance and resistance to all types of surfaces, floors, interior and exterior walls, furniture, bathrooms and walkin shower`s walls.

032 2 242 40 28

www.claylime.com

Clear Brew Ltd Stand Number 437 Clear Brew provide a fully managed beer line cleaning service, Its eco-friendly methods have been proven to reduce the wastage associated with this task whilst ensuring dispense quality is of the highest standard. The company has a proud association with some major pub chains and award winning pubs.

01209 219889 www.clearbrew.co.uk CMAC Group Stand Number 542 03333 207 100 www.cmacgroup.co.uk/ Coffee Rituals BV Stand Number 236 We are a coffee import and roasting company. We do client-specific, specialty coffee espresso blends that might include Cup of Excellence finalists. We also market hotel-focused innovative products that improve the guest experience, increase revenue per stay or decrease expenses in hotels.

31 6 31 942610

begoodcoffee.com CORE Lighting Ltd Stand Number 901 Powerful battery-powered LED lighting adding a spectacle to any part of your venue, hotel or conference centre - useful for temporary lighting of events or permanent use where you simply cannot get electrical power.

01452 813405 www.corelighting.co.uk

CrewPlanner Stand Number 238 Empower your workforce with CrewPlanner, the premier digital planning system. CrewPlanner is the most comprehensive workforce management tool: you can easily assign staff, manage their data, change schedules, administer contracts, track working hours, process & export pay, and much more.

(0)1223901239 crewplanner.eu/en

ltd.com Detail2Recruitment Stand Number 232 Detail2Recruitment provide bespoke recruitment services across the Hospitality & Catering sector with a key focus on the hotel market.

We partner with a range of clients across the UK and Ireland that encompass global brands through to independently owned boutique hotels.

0333 023 0045 www.detail2recruitment.com

CrowdRiff Stand Number 960 CrowdRiff is an AI-powered visual marketing platform purpose-built for marketing teams at travel and tourism brands. Using CrowdRiff, marketers can discover, collaborate on and deliver top-performing visuals across every marketing channel. We are proud to work with over 600 travel brands globally.

1.888.702.8260 crowdriff.com

Digicorp UK Stand Number 533 Digicorp is the leading Managed Print and Document Management supplier to the hospitality sector. With 14 years of experience working with London’s top 5-star Hotels, our understanding of the operational and daily workings of this service-focused sector ensure our solutions achieve maximum results.

020 7232 5410 www.digicorp.co.uk

Delta Controls Inc Stand Number 752 Delta Controls room automation systems are the foundation of sophisticated hotel solutions that use new and emerging technology to create memorable experiences that provide guest satisfaction within your hotel portfolio.

Dutchglobe Stand Number 804 Dutchglobe a youngdynamic company with a flexible attitude. We produce solid wooden tables, chairs and lighting. Wishes to create contemporary furniture with respect of our environment. Old craftsmanship combinedwith modern techniques for timeless furniture. www.dutchglobe.nl

1 604 574 9444

www.deltacontrols.com Design and Create Solutions Ltd Stand Number 700 We offer a Complete Design and Build Bespoke Service for Bars, Restaurants, Shops and Event Spaces!

Delivering a high quality, in budget and on time product every time! Working on venues & projects of all sizes we can turn any vision into reality!

(0)7720614600 www.designand createsolutions.com Designer Flooring Ltd Stand Number 607 Designer Flooring (logo at the top) Innovative Flooring Solutions Reliable Professional Affordable Design ‘Visit us at stand 607’ 2920219676 www.designerflooring-

EasyPMSAll-in-One Cloud PMS Stand Number 631 EasyPMS is an all-in-one, cloud based hotel management software that includes booking engine, channel manager, rate manager, POS, and more. It is suitable for any type and size of property and has all the features and functions a property may need. www.easypms.com ECOSCENT Stand Number 822 EcoScent are here to help enhance your customer’s experience through ambient fragrance, to influence repeat business and purchase decision, by using the power of scent through our stylish scent delivery systems and premium fragrance oils. ecoscent.co.uk/index. php/about-us

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EcoSmart Fire Stand Number 810 Experience absolute design flexibility & freedom with an environmentally friendly ethanol fireplace. EcoSmart Fire offers a complete collection of versatile, connection free & award winning fireplace solutions that make having an open flame fireplace incredibly easy- whatever the setting.

0333 444 0623 ecosmartfire.co.uk EFL Contracts Ltd Stand Number 604 EFL Contracts Ltd operate as a bespoke sign making company. Our wide range of products include retail signs, restaurant signs, commercial signs, neon signs, digitally printed graphics and awnings. All products are designed, manufactured and installed by skilled craftsmen.

020 7887 2431 www.eflcontracts.co.uk

2019 Exhibitor Listings

Elecosoft IconSystem Stand Number 301 Innovative cloud-based digital specification solution at the forefront of the Hotel Industry. The lconSystem is a unique common data environment that brings together teams to collaborate from concept design stage, through construction, fit-out, refurbishments and manage ongoing property projects.

01858 468345 www.elecosoft.com/ software/iconsystem/ Electrical Compliant Ltd Stand Number 532 Here at Electrical Compliant Ltd we endeavour to offer our clients an excellent service at a competitive and realistic cost. We are proud of our vison to be able to offer a thorough service competitively within the industry by offering tailor made packages to meet each clients requirements.

01283 211909 www.electricalcompliant.co.uk

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Element One Stand Number 209 Element One, the original and still the best Motorised Screen. Formed in 2001, and run from a purpose-built design & manufacturing facility in Germany, they combine the highest quality materials available, with the most sleek and ergonomic designs to create the best motorised screens money can buy.

020 7252 0000 elementonescreens.com Elevation Design Studio Stand Number 800 The Design Studio is a partnership of globally recognised specialist contractors and designers, which can bring their individual expertise to a project or a fully co-ordinated solution. The partners include General Contracting, High Volume Joinery Manufacture and many more. www.elevationdesignstudio.co.uk/ EVACLITE Stand Number 443 Evaclite will be demonstrating their award winning Dynamic Emergency Exit Signage, proven to facilitate a better, quicker, safer evacuation for your hotel guests. During an alarm event, the signs show a bright pulsing green arrow array to show all available exits thus avoiding bottleneck situations.

01633 404999 www.evaclite.com EXP360 Stand Number 402 Our mission is to make your VR journey commercially beneficial. It doesn’t have to be complicated or expensive nor with long implementation times. Not sure what awaits you when entering the VR & 360 world? Well, let`s simply have a talk about it and find out how we can help you.

4930609838838 www.exp360.com

EXPERIENCE HOTEL Stand Number 735 The “Experience” CRM has built-in tools that permit you to take back ownership of guest relationship so you can communicate with your guests from the moment they make a reservation all the way through the moment they recommend you to their friends and family or turn into directs and repeating guests 967393407 www.experience-hotel. com eXpresso PLUS Stand Number 450 National drinks2go supplier eXpresso PLUS is the UK`s fastest growing coffee2go company; providing innovative turnkey solutions & bringing brands like Lavazza, Nescafe & Thorntons to the 2go market. From premium coffee & tea to delicious hot chocolate & soup, their solutions help attract consumers 03300 240414 www.expressoplus.com FabLittleBag Stand Number 128 FabLittleBag - Show you care about your guests & the environment; the patented biodegradable disposal bag for tampons, pads, condoms. Unique design, opaque & seals closed for ease & discretion. It is 2019- Time to upgrade your bad plastic, not fit for purpose bags, with multi award winning Fab bags (0)7740054816 www.fablittlebag.com Feed Stand Number 134 Feed Video is a fast paced production company that makes video unbelievably easy for businesses and organisations. Clear pricing, same day turnarounds from Testimonials, Internal comms, & Services explainers to Drone footage, Building Tours & Events, Feed have your video needs covered.

(0)7895311600 www.feed.video

FIND US ON WEB Stand Number 1026 Find Us On Web is a unique business services provider, offering a one-stop solution for all the key business growth needs for local businesses. At Find Us On Web, we have discovered a simple and better way to generate more savings, more customers, more sales offering and exceptional business growth.

(0)7913027482 www.findusonweb.com Free Bird Film Stand Number 1016 Free Bird Film is a UK-based production company and social enterprise. We produce a whole range of video genres from promotional to training to event, and guarantee the highest cinematic quality and unrivalled flexibility in where we go and what we do.

(0)7504134934 www.freebirdfilm.tv Getpotted.com Stand Number 904 Getpotted.com is a onestop solution for your planters needs. On our website, you can find any kind of garden pots and planters for outdoor or indoor areas. Only reliable and famous UK and European suppliers are presented in our catalogue so you can choose a perfect planter without fear.

2038905454 getpotted.com Global Infosys - Accounts Outsourcing Solutions Stand Number 434 Global Infosys is a UK based accounts outsourcing firm who have 20 years proven track record working with over 100 UK accountancy firms. Being one of the pioneers in the industry, they work with 18 firms in the UK top 100.

Did you know their top 3 clients trust them significantly with over £1M? 02084248916 giinfosys.com

Green Key Stand Number 452 Head over to the Go Green Advice Hub to have all your questions around environmental sustainability answered by the Green Key team. Green Key is a leading international ecoaward for the hospitality industry, with over 3,000 awarded businesses across 57 countries.

(0)7918054600 www.greenkey.global Green Network Energy Stand Number 750 Green Network Energy is a fast-growing independent supplier of gas and electricity for small and medium businesses. We wanted to bring an Italian touch to the UK market. So we established our London branch 3 years ago with a simple mission: to offer our customers more choice and better service.

(0) 20 7183 0968

greennetworkenergy. co.uk Gshop Stand Number 710 At Gshop we design unique fiberglass lamps.

Our creative approach is minimal, lightweight and urban, but we also have a passion for splashes of color. Ultimately, what we aim to do is provoke our customers to beautify their space; indoor or outdoor.

A visit to our booth will be proof enough!

00302102819935 / 00302102811509 / 00302103233181 www.gshopathens.gr Guido Bis LTD Stand Number 324 Professional Cleaning Agents - Producer’s Dealer Environmentally Friendly Advanced Nano-Technology Certificate of Health Quality Unbeatable Prices Highly Efficient Concentrates Customers who have opted for our agents and services record saving of 45 percent up. Be Smart in Your Business guidoefficientcleaning. co.uk

HAfele Projects 360 Stand Number 250 Advanced hotel room door locking, complementing architectural door hardware, innovative use of space and integrated LED lighting, our Projects team are here to help streamline your guest experience. From design and specification through to handover, we ensure your project runs smoothly.

0800 171 2907 www.hafele.co.uk/projects HCN - Hotel Communication Network Stand Number 522 Guestroom tablets revolutionizing guest/hotel communication, giving guests a great new amenity connecting them to the city and their meeting. With 85% guest adoption the solution leads to immediate improvements in guest satisfaction and profitability. www.hcn-inc.com Hibox Systems Oy Stand Number 311 Smartroom TV Smartroom TV is a hospitality television software that creates a digital experiences for your guests, similar to that of their own living rooms.

Smartroom is compatible with all major hotel tv brands. KEY FEATURES - Native apps - BYOD: Casting - Custom UI PMS-integration #ERROR! www.hibox.tv HJR TAX Stand Number 224 Are you due a tax refund from HMRC? Your hotel property could be holding thousands of pounds in unclaimed tax relief. HJR Tax specialise in capital allowances claims for business property purchases.

We work on a no-win, no-fee basis and 100% of our submitted claims have been approved by HMRC. 01633 386017 www.hjrtax.co.uk Hop Software Stand Number 318 Hop Software is an all-inone hospitality platform.

The company are on a mission to save you time and money, by streamlining all your operations into one.

0345 301 0034 www.hopsoftware.com

hoppaGo Stand Number 424 One platform comparing a network of thousands of ground transport suppliers across hundreds of countries allowing you to select the right transport supplier for the leisure or business traveller based on price, service or vehicle type. #ERROR! www.hoppa.com/en/ hoppago Hotel Application Stand Number 110 Enhance your hotel’s business offer. Today’s business has never been more mobile. That’s why we’ve created a product that gives hotel owners everything they need to sell conference space and create unforgettable events supported by most innovative event technology.

48508163609 hotelapplication.app Hotel Suppliers Stand Number 1022 Hotel Suppliers is the premier platform for the Hospitality Industry, we showcase the latest news and events from this exciting industry and the latest hotel suppliers worldwide.

If you are looking for a Hotel Supplier, look no further and visit www. hotel-suppliers.com or drop by our stand (1022).

1392576940 www.hotel-suppliers. com Hotel TV Company Stand Number 512 Hotel TV Company offers the latest Hotel TVs, TV Systems, Entertainment and Internet access into your hotel rooms aiming to help take your business to the next level. We create tailor-made TV packages and digital solutions to fit your every requirement.

0844 870 7897 www.hoteltvcompany. co.uk Hotel-Vision Stand Number 1040 Hotel vision is the global hotel and hospitality industry`s number one meeting place for Hotel Operators/ Owners, Managers and Buyers worldwide.

1884829031 www.hotel-vision.com

HotelPartner Yield Management Stand Number 520 In today`s fast paced world and extremely dynamic marketplace, performance management can massively influence a hotels revenue stream. Timing, decision-making and formidable execution in accordance to a unique and individual strategy, is key in order to keep up with the pace or even elevate ahead. #ERROR! www.hotelpartner-ym. com Hudini Hospitality Technology Stand Number 102 A far-reaching Omni-channel guest service experience platform that revolutionises your guest contact pre, during & post-stay, drives & captures incremental revenue & enhances service offerings. With integration across multiple guest touch-points & numerous technologies, Hudini simply delivers... #ERROR! www.hudini.io Human Innovation Stand Number 936 We are a Human Centered Growth Consultancy that creates new ways for global brands to grow. Our team has extensive experience in Design Thinking, Lean Startup, Brand Strategy and Customer Experience Design, working top brands globally including Marriott, HP, Microsoft, Accor, Nestle and Westfield.

(0)7932 0796990

www.humaninnovation. com HYDRAO Stand Number 122 An average shower in the EU is around 75L at home, and twice more at a hotel.

HYDRAO monitored showers have an average of 18L. Such results are obtained by leveraging on behavioural change, as HYDRAO changes colors based on your water usage; and on our water efficient design.

659343398 www.hydrao.com/en

Infinity Luxury ltd Stand Number 603 We just love to be different. For this reason, with a lot of love and passion we are creating unique outdoor showers. With their minimalistic design and convenient size, they can be installed anywhere, some of them both outdoors and indoors.

385917200427 www.infinityluxuryofficial.com Infraspeak Stand Number 214 Infraspeak is an innovative, user-friendly Facilities Management software, helping hotels save time and reduce costs. The platform uses NFC tags, IoT and mobile technology to make maintenance, quality audits, regulatory routines, cleaning and other technical operations efficient and paperless.

7378590500 home.infraspeak.com InsuraGuest, Inc. Stand Number TBC InsuraGuest provides a proprietary InsurTech software technology that delivers a specialized policy to the hotel to protect the guest during their stay. The specialized policy, which was created specifically for InsuraGuest, is the first line of defense for both the hotel and the guest. #ERROR! www.insuraguest.com INTELITY Stand Number 502 INTELITY is the global provider of the broadest and most comprehensive enterprise guest experience and management platform for the hotel, casino, cruise, and luxury residential markets.

(310) 596-8160 intelity.com Join the Pipe Stand Number 130 More and more people from all over the world share our dream to redistribute drinking water worldwide more in a fair way and to tackle plastic soup at the source. We aim at realizing this dream with our reusable water bottles & refill stations.

31207942294 join-the-pipe.org/eng

Julian Church & Associates Ltd Stand Number 602 Construction Consultants (QS/PM/CDM-A) for clients working in restaurants/ bars/ cafes in both new build & refurbishment throughout the UK and beyond. JCA have extensively worked in this sector for nearing 20 years with many high street names but also many independents and start ups.

01903 533770 www.jca-ltd.co.uk Kada Coatings Ltd Stand Number 246 Kada Coatings are market leading when it comes to Green technology and safety coatings. Kada Coatings are a local company in South Wales providing innovative and quality coatings that are designed to protect a wide range of surfaces, while having minimal environmental impact.

01633 289080 www.kadacoatings.com Kantox Stand Number 200 Kantox is a leading fintech company working with Hotels, Tour Operators, Bed Banks, DMCs, OTAs, Travel Agencies and more.

By embracing currencies as a tool for growth, travel companies that work with us are increasing revenues and profit margins to become more competitive in international markets.

3493567983 www.kantox.com/en Kate Eyre Garden Design Ltd Stand Number 911 One of London`s leading garden designers - creating outstanding bespoke gardens for over ten years.

We make stunning, life enhancing outside spaces for our clients -our planting creates a strong sense of colour and style design to stimulate your senses throughout the year (0)7976916318 www.eyre-design.co.uk

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Konshush Design Stand Number 711 Interior Design company helping clients who are considerate about the environment and its future.

Providing solutions for interiors and exteriors which blaze a different trail, considering sustainable materials and the reaction they create within people that enable all to enjoy and experience space.

(0)7758510858 www.konshushdesign. com

Luksus Outdoor Living Stand Number 803 Luksus Outdoor Living is a bespoke outdoor shading solutions company. We specialise in high-end design and installation of outdoor structures for the residential and commercial market. Our outdoor rooms are engineered with modern architectural styles in mind, adding aesthetic value to your property.

01935324377 luksusoutdoorliving. co.uk

Maitre’D By Posera Stand Number 106 Maitre`D by Posera is a leading provider of hospitality EPOS systems and services, with over 3,000 installations in restaurants, bars, pubs and hotels across Scotland and the UK, and more than 20,000 customers worldwide.√É‚Äö√Ç Since 1999, Maitre`D has become synonymous with excellence in hospitality.

0141 332 5030 www.posera.com

Kopsht Ltd Stand Number 806 Kopsht is an outdoor living company set in Kent and run by a young family. We offer design-led modern furniture and accessories from European brands such as EMU, Nardi, Fermob, Plust, Houe and more for contract market. Stylish collections for cafes & restaurants, hotels, spa centres and resorts.

0208 133 6614 www.kopsht.co.uk

LXA Stand Number 720 Over the last 19 years, LXA offices in London and Dubai have built a global portfolio, forming strong working relationships with many of the world`s international hotel groups and restaurant operators by providing design, brand & identity, hospitality consultancy, and professional services.

0203 176 2375 https://www.wearelxa. com

MANAGEMENT SECURITY SOLUTIONS LIMITED Stand Number 440 Management Security Solutions Limited is one of London`s leading security companies within the Hotel Industry. MSS operates in all market segments and has a customer and staff centric philosophy. This is illustrated by our single point of contact account management programme.

01603 456159 24HR MOBILE 07900636669 www.msssecurity.com

macom GmbH UK Stand Number 410 macom is the leading Hotel Audiovisual technology consultant. Helping you bring together all the products and solutions you need in order to great a comprehensive technology strategy and the highest quality integrated detailed technology solutions.

We are your technology architects.

(0)7807722000 www.macom-uk.com

Manor Wood Designs Stand Number 922 Manor Wood Designs is a bespoke furniture and art design company - creating unique pieces were art and furniture come together seamless Our design studio and workshop uses only suitable low impact materials rare english wood and casting resins to create functional art work from tables to wall art (0)7850457780 www.manorwooddesigns.co.uk

2019 Exhibitor Listings

Leisure Energy Ltd Stand Number 823 Leisure Energy is a sector leading Energy Saving Consultancy. We work with a range of companies who operate facilities helping them to understand and reduce their energy usage, lowering their carbon footprint.

1865306688 www.leisure-energy. com/ Levitas Design Stand Number 918 01843 606822 www.levitasdesign.com Locusalpha LLC Stand Number 320 Presenting Tyni, the ultimate hospitality tablet solution for all in-room guest services. With Tyni, users can order food, access tour guides, book a spa appointment & much more! Tyni also helps hotels drive cost efficiencies, maximize revenue & create better overall experiences for their guests!

(0)7821196364 web.locusalpha.com

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MagicWalker.pl The Furniture Manuracturer Stand Number 815 MagicWalker manufactures bespoke joinery furniture and bespoke stainless steel equipment and is a family owned business in Poland.

In the UK we have completed over 300 projects for the food service business.

Now we begin to introduce our hospitality furniture and equipment in the UK market.

48603336007 www.magicwalker.pl

Mark Weeks Photo & Video Stand Number 1020 Mark Weeks Photo & Video is your trusted source for on-brand imagery. We work with leading hotels, resorts and spas - large and small across the UK and internationally. Our team of experienced professionals cover all aspects; interior & exterior, lifestyle & food, virtual tour, drone and video.

(0)7890987860 www.markweeks.com

Market inn Ltd Stand Number 934 Market inn specialises in media production, social media, branding, Pay Per Click and website design.

All services are tailored to best suit your marketing needs. Serving carefully tailored marketing solutions by following the latest hospitality trends, we are your go-to marketing agency!

(0)7722034942 marketinnhospitality. co.uk Market Sell Repeat Ltd Stand Number 734 We created Market Sell Repeat to give every business access to affordable, professional Marketing and Loyalty delivery that gives any size of business the ability to market to their customers every day 24/7 365 days a year. We do the marketing, you do the selling, and we repeat it together every day (0)7841206779 marketsellrepeat.co.uk Material Concepts Stand Number 712 Material Concepts specializes in bespoke furniture and soft furnishings. In our workshops we do contemporary & traditional upholstery, re-upholstery and bespoke furniture, as well as custom made blinds, curtains & cushions.

We work closely with our clients to ensure that they get what they envision (0)2076226495 www.materialconcepts. co.uk Meiko UK Ltd Stand Number 629 Meiko is a specialist in warewashing for hotels.

Whether it’s for glasswashing, dishwashing, potwashing or food waste recycling, our products and expertise are proven. Our heat recovery systems and GiO reverse osmosis water treatment ensure spotless results and a comfortable working temperature.

01753 215120 www.meiko-uk.co.uk

Misterbooking CLOUD PMS Stand Number 521 Misterbooking, leading French software provider since 2003, offers 3 Hotel management solutions for independent hotels, groups and residence. Fully integrated within its own Channel Manager and Booking Engine, the PMS is the unique interface to run hotel operations efficiently and cost-effectively. #ERROR! www.misterbooking. net/en Mobile Plant Rooms Limited Stand Number 444 Our unique Disaster Management Plan reduces the hotels time without heating and hot water from 7-10 days to 4-12 hours.

(0)7748751985 www.mobileplantrooms. co.uk MODIO Guestroom Acoustic Control Stand Number 514 What’s better than a good night’s rest? MODIO lets guests control their room’s acoustics as they would temperature and lighting.

Far superior to ‘white noise’ machines, MODIO is designed for hotels and supported by a company with over 40 years’ experience in the commercial sound masking 905-332-1730 www.modio.audio Mono Rocks Stand Number 716 Muriel design Ltd. Stand Number 705 Artist designed wallpapers by Muriel Design.

Luxurious, handprinted, animated and digitally designed wallpaper, designed and made with a high level of craftsmanship

by British artist Sarah Jane Palmer. Stunning interactive wallpapers unlike any seen before, making this a talking point for any wall.

(0)7947539280 muriel-design.co.uk Music In Every Room Stand Number 100

Naturewall Stand Number 910 Naturewall was born out of our love for the natural world and the raw captivating beauty of real wood. Utilising our innovative ‘Peel and Stick’ technology you can now create your own incredible wood feature wall in just a couple of hours, with no DIY experience required.

01482 833479 www.naturewall.co.uk Nestle© Professional Stand Number 742 We`re Nestle© Professional, the foodservice team of Nestlle©.

We`re all about creating partnerships.From schools to shops, hotels to hospitals, full-service restaurants to self-service canteens, we`re here to inspire you and help your business grow through our insight and creative food and 0808 278 5379 www.nestleprofessional. co.uk NETTOHOTEL Stand Number 627 NettoHotel is a well established Company in GDS distribution. Its beacon is affiliated hotels needs, its objective is collaborating with hotels for building their success. Using top ranking tools and services NettoHotel features connectivity with the GDS as well as high conversion Booking Engine #ERROR! www.nettohotel.com Nexxia Audio Solutions Stand Number 817 Nexxia Audio Solutions, a specialist supplier of AV accessories cater for home cinema and commercial audio requirements. Our bespoke hotel and media wall plates come in a range of finishes with quick connect HDMI, VGA, DisplayPort, DVI, Audio, USB Charging, Phono AV, Bluetooth receivers and more.

01480 832940 www.nexxia.co.uk

NMC Surfacing Stand Number 234 NMC Surfacing is a leading independent Surfacing and Civil Engineering contractor, providing a 24/7 nationwide solution for some of the UK`s biggest brands.

As Outside Experts our services spread further than surfacing, we also offer civil engineering drainage, line marking and surveying.

1302275122 www.nmcsurfacing. co.uk NSPCC Stand Number 132 Talk to our expert child protection consultants at Hotel360. Our experts will work with you to identify clear steps you can take to help your staff and organisation keep children safe.

(0)7447839939 learning.nspcc.org.uk/ services/child-protection-consultancy/ NU Seating Ltd Stand Number 714 NU Seating Ltd is a bespoke furniture manufacturer for the restaurant and hospitality market.

Our range of high quality, affordable contract furniture includes dining chairs, table tops, table bases and banquette seating.

01603 928220 nuseatingltd.co.uk NUinta Stand Number 626 NUinta is a Hospitality Efficiency software company with Revenue Opportunities. #ERROR! www.nuinta.com Omniboost BV Stand Number 400 Hospitality accounting made easy .Accounting automation for modern hotels and restaurants.

Seamlessly integrate all your financial data and automate your accounting processes at rocket speed.

Managing your hotel or restaurant`s financials has never been so easy. #ERROR! www.omniboost.io

Open Utilities Stand Number 820 Open Utilities works hard to alleviate the stress of dealing with utility contracts. We aim to benefit our clients by giving them more time to focus on more critical parts of their business while they leave their Utilities to our team of experts. How much can we save your business?

1253804004 www.openutilities.co.uk OpsBase Stand Number 535 OpsBase helps hotels achieve excellence in their business operations, workforce management, issue resolution and team communication, whilst delighting staff and customers, through our world-class web and mobile software.

0330 0945 987 opsbase.com Pangea Sculptures Ltd Stand Number 730 Created and sourced directly from a team of talented craftsmen in the heart of Africa. Pangea Sculptures is proud to present this unique collection of stunning animal sculptures designed to inspire and be different. Majestic giraffes and magnificent elephants are a small part of this eclectic range 01695 227 140 pangeasculptures.com Perspective Studios Stand Number 124 We are a full-service video & content production agency based in Bedfordshire, offering unparalleled marketing solutions that make you stand out. We guarantee you’ll love your video or your money back.

Your satisfaction and investment with Perspective Studios are Risk-Free, so contact us today.

01234 742 714 perspectivestudios.co.uk PixLum UK Stand Number 818 PixLum -Innovative lighting designs Welcome to the world of PixLum with endless possibilities. PixLum UK is here to bring you a new concept of lighting.

Broadening your imagination and creating bespoke designs you could have only imagined. PixLEDs on PixBoards free from the constraints of wiring. www.pixlumled.co.uk

Planday Stand Number 310 Planday is a workforce management platform.

Planday makes it easier for managers and hourly workers to communicate and collaborate. Employees can swap shifts, clock in and out, while managers can create smart schedules, measure target revenue compared to wage costs and track hours worked. www.planday.com/uk/ lp/hotel360

Project Better Energy Stand Number 203 Project Better Energy are a multi-award winning group of companies specialising in the renewable energy sector. We are transforming lives and boosting businesses through state of art technology, setting the standard with industry-leading customer focused service.

0800 112 3110 www.projectbetterenergy.com/

Pocket Concierge Stand Number 405 Guests love having everything they need on their own device - wrapped in your lovely brand.

Engage customers before, during and after their stay - increase satisfaction and reduce operating costs.

0333 577 6990 pocketconcierge.uk

Proof Content Stand Number 944 A content marketing agency. We use a network of over 150 freelance writers to create content your customers and search engines will love, quickly and at reasonable prices. www.proofcontent.com

Powrmatic Limited Stand Number 333 The Powrmatic Vision Range of heat pump air conditioners provide efficient, low noise level heating and cooling solutions without any outdoor condenser making it the perfect product for new build and retrofit hotel rooms along with a range of smoke and natural ventilation systems for any building.

01460 53535 www.powrmatic.co.uk Premier Hospitality Stand Number 111 Premier Hospitality Magazine showcases the latest hotels, restaurants & bars from the UK and around the World. As a design led publication we start with the design, then onto the fit out and showcase the completion. With nearly 35,000 subscribers, the magazine is available in physical, hard copy for 01706 716 261 www.premierconstructionnews.com Press Area Stand Number 114

PUROZO LTD Stand Number 436 Come and see the revolutionary Tersano Lotus Pro chemical free cleaning system. Bringing cleaning into the 21st Century. Our system will reduce your costs by up to 70% over conventional chemicals and reduce your product range whilst being safer , effective and environmentally friendly. Stand: 436 (0)1291418520 purozo.co.uk QCR Recycling Equipment Stand Number 330 QCR Recycling Equipment is a UK supplier of recycling and waste reducing equipment. Over 5,000 businesses are saving money, space and time on waste. With everything from cardboard balers to glass crushers to general waste compactors and more on offer, QCR will have a solution for your business.

01242 620903 www.qcr.co.uk Quicktext - Chatbot & instant messaging for hotels Stand Number 242 We help hotels increase their revenue by £30K/year on average by providing a chatbot that engages hesitant customers, answers their doubts and walk them though your direct booking funnel.

33647515459 www.quicktext.im

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Raven River Designs Ltd Stand Number 601 Specialists in creating stunningly unique furniture from wood and resin 07771 863891 www.ravenriverdesigns. com

RoomCloud Stand Number 627 RoomCloud.net offers software for hotels dedicated to online sales (Booking Engine), to the distribution on OTAs (Channel Manager) and to the connection with GDS. The software can also be connected to Metasearch (Google Hotel Ads Campaign, Trivago, TripAdvisor). Increase your online reservations!

39 0287323137 www.roomcloud.net.

Screwfix Stand Number 230 Omni-channel retailer Screwfix is convenient, straightforward and affordably-priced, helping its customers to get the job done quickly and right first time. Tradespeople can shop 33,000 products over the phone, online, via their mobile or in-person from one of over 630 local Screwfix stores.

03330 040 444 www.screwfix.com

ROAR Creativity Ltd. Stand Number 1000 (0)2070435833 weareroar.com

RoomOrders Stand Number 751 RoomOrders is a menu in the cloud for hotels to simplify in-room dining for guests. RoomOrders helps hotels transition from fixed telephony to the digital era - ;Uberizing’ in-room dining for hotels around the world.

385957778743 roomorders.com

Simplepay Group Stand Number 744 SimplePay is a fully integrated hospitality & mobility payments specialist allowing hotel operators to accept payments from any point in the world, in over 100 currencies with minimal effort.

0208 849 7480 www.simplepaygroup. com

Room Service App Ltd Stand Number 500 The Click Book app is a revenue source for hotels; including advertising and a luxury shop. Guests want an App that offers real benefits, special deals and savings, not just from one hotel group but from any hotel. This one App links guests with a single hotel or multiple hotel brands, Worldwide.

(0)7724299517 www.servz.co.uk

Saeker Systems Ltd. Stand Number 321 Hospitality industry Health & Safety specialists supporting clients from large hotel groups to individual hoteliers and holiday parks; independent restaurants to franchised chains; in fact, a whole range of businesses are protected by our online compliance system, expertise and professional services (0)3300338433 www.saeker.co.uk

Siren Designs Stand Number 719 Luxury Decorative Vintage Furniture 07538 367677 www.sirendesigns.co.uk

Room to Reward Stand Number 104 Hotel Breaks for Hidden Heroes! Room to Reward is a unique charity created to say `thank you` to inspirational volunteers who give up their time to make a difference to people in need. Our partner hotels donate their unsold rooms, charities nominate their Hidden Heroes for a break, we make it happen.

1202489058 www.roomtoreward.org

Schneider Electric Stand Number 299 At Schneider, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

We combine world-leading ene (0)1952220573 www.schneider-electric. co.uk

Red Tail Media Stand Number 956 Red Tail produce creative corporate films and promotional videos for web, TV and social media. We also feature acclaimed food photographers bringing cuisine to life.

07463046763 www.redtailmedia.co.uk Rivelin Stand Number 721 01709 524 162 www.rivelin.co

Smart Coverings Stand Number 334 Why replace when you can upgrade? Smart Coverings is offering a new product for the interior surfaces in hotels, Our range of 750 different architectural finishes cover doors, walls, bars, reception desks. Now you no longer have to keep painting or worry about replacing those expensive room doo 0345 646 0166 www.smartcoverings. co.uk Smart Fire UK Ltd Stand Number 928 Smart Fire are dedicated to sourcing the most advanced, intelligent and environmentally friendly indoor and outdoor heating currently available and are proud to be the exclusive UK distributor of GlammFire bioethanol fires which need to flue or chimney opening endless design opportunities.

(0)2073841677 www.smartfireuk.com Spanlite Stand Number 702

44

Spectrum Paint Worx Ltd Stand Number 701 Creating Unique & Specialist Spray Paint Finishes.

Spectrum Paint Worx Ltd provide a professional creative service for our clients looking for that wow factor when working within a wide variety of commercial premises such as corporate, retail, hospitality, public and entertainment environments.

01795 844600 www.spectrumpaintworx.co.uk

StayNTouch, A Shiji Group Brand Stand Number 300 StayNTouch’s Mobile PMS integrates with Concept’s golf and leisure platform for a robust solution, elevating the experience at your luxury golf & spa resort. A combined solution enabling guest mobile and kiosk check-in, efficient management of reservations, scheduling and advanced group bookings.

1 301 358-1356 www.stayntouch.com

Spinoco Czech Republic, a. s.

Stand Number 305 Spinoco for Hotels is a state-of-the-art solution designed specifically for hotels. Its purpose is to replace obsolete telephony systems with a sleek, modern solution that turns the requirement for having phones in all rooms into an opportunity to boost sales, by showcasing the hotel`s offers.

420 257 895 429 www.spinoco.com/ hotels

Stok K9 Security Services Ltd Stand Number 344 Stok K9 Security Services Ltd is specialised in providing dog handlers to sites and events Nationwide preventing crime from happening by using our dogs, marked vehicles and uniformed handlers as a visual deterrent. We only take on the jobs we can deliver a good service to.

0800 002 5761 www.stokk9services. co.uk

Sports Booker Stand Number 504 Square One Interiors Stand Number 703 Square One Interiors are the specialists in reclaimed, industrial style furniture.

From single items to restaurant cutouts we can cater for any size project. All our products are handmade to order offer a fully bespoke service, with all or material being from recycled and sustainable sources.

01384 485708 www.squareoneinteriors.co.uk/ Stannp.com Stand Number 736 www.stannp.com are the personalised SaaS direct mail people, helping you get your creative designs and ideas directly into the hands of your customers and prospects, with a digital integrated workflow and easy to use online platform.

01271344507 www.stannp.com

Surple Stand Number 309 The energy management solution for busy hoteliers.

We help large independent hotels, hotel chains and groups to optimise energy use across their assets without compromising on guest experience. Helping hoteliers reduce energy waste by delivering actionable insight to people who can have an impact. (+44)7703026332 surple.co.uk Swegon Stand Number 946 We believe indoor climate is vital for comfort, health and wellbeing. We are an indoor climate partner that will share responsibility and ensure projects flow smoothly. Our ventilation system approach delivers rooms that let people make the most of their time indoors, whilst caring for the planet.

0800 093 792 www.swegon.co.uk

Synel UK Stand Number 412 Synel UK provides dedicated attendance solutions for the hospitality industry from independent restaurants to major hotel and restaurant chains. We have over 25 years of experience as a solutions provider, delivering innovative solutions for workforce management, time & attendance, scheduling.

(0)2089009991 www.synel.co.uk SynHo Ltd Stand Number 304 SynHo as an exclusive distributor of SynergyMMS in Europe provides software and services for maintenance and housekeeping departments and to hotels during opening/refurbishment for snagging process.

We have provided our services to over 100 hotels in Europe with our 2 offices in London and Poland. #ERROR! synho.co Televes UK Ltd Stand Number 404 Televes is a worldwide technology company specializing in the design, development, and manufacture of telecommunication infrastructure solutions for homes, buildings and cities.

01633875821 global.televes.com Textured Paints Stand Number 606 Effortlessly applied, interior finishes - all washable and commonly mistaken for wall paper, earning the title “Liquid Wallpaper” Textured paints have been successfully applied to; Homes, Hotels, Offices and even Schools. Featuring a wide range of paint effects, available in over 600 colours!!

0207 112 9162 texturedpaints.co.uk The Sign Workshop Stand Number 340 The Sign Workshop has been manufacturing and supplying signage/display products to the hospitality sector for over 25 years.

Our knowledge and experience allows us to produce quality products with the capability to design and manufacture bespoke items to suit your surroundings and budget.

(0)1737240479 www.thesignworkshop. com

The WeddingDates Method Stand Number 737 Wow your customers with personalised wedding correspondence, manage leads with precision and secure venue viewings with highly qualified couples who are ready to say YES! Combining the very best of DHM’s award-winning Wedding Method and WeddingDates’ unrivalled web-based software.

(0)1603273001 2020weddings.co.uk Tile Fire ltd Stand Number 611 Tile Fire is a bespoke tile design and manufacturing business. We produce stunning tiles to any shape or size from elaborate mosaic entrance tiles to inspiring large format photo quality tiles. All of our tiles can also be provided with a commercial anti-slip rating.

(0)1512230377 www.tilefire.co.uk Tiles 4 Architects Stand Number 704 Importing ceramic & porcelain tiles internationally, ranging from small mosaic pieces to large format 1.2x3 metres and everything in-between, including inside & outside tiles & ancillary products.

Assisting you to fulfil your requirements, concluding in a successful project and satisfied client.

(0)1992568686 www.tiles4architects. co.uk TLJ Security Systems Stand Number 446 TLJ provide intelligent, value engineered electronic locks for the hotel industry.

Designed, manufactured and installed in the UK they use the latest contactless technology and can even be operated by the guest’s smartphone. Fully certified with CE Marking, Secured

by Design & Certifire.

(0)1482830334 www.tljlimited.com Tokheim Solutions UK Ltd Stand Number 323 For over two decades, TSG has been a market leader in providing products, installation and maintenance services to the Fuel Retail Industry, across 28 countries. Utilising the infrastructure created for these high demands, TSG Charge was created to service the requirements of the E-Mobility industry 1382361300 www.tsg-solutions.com/ uk

Total Processing Stand Number 501 Total Processing is a leading provider of all-in-one payment processing and gateway solutions. It pays to choose the right partner to elevate your business. Our experts offer you guidance to incorporate a seamless customer experience into the everyday of your hospitality operations.

0161 710 2596 www.totalprocessing. com Travlet Limited Stand Number 219 Travlet drives direct & repeat bookings, guest satisfaction and great hotel reviews by providing hotels with a simple way to reward guests with attraction tickets, restaurants deals, airport transfers and more. Services can be used to generate incremental revenue or given to guests as added value.

(0)7713603243 travlet.co TRIAX UK Ltd Stand Number 136 TRIAX Hospitality Solutions.

Seamless integration.

Boundless opportunities.

-TV Distribution:High quality terrestrial, satellite and cable signals for guests -WiFi: Reliable internet to every room using existing TV cables -InTouch: Increase guest engagement with effective delivery of services 1443778908 www.triax.uk TVC Technology Solutions Stand Number 126 TVC is one of the largest providers of audio visual solutions in the UK, supplying and installing commercial & domestic equipment in a variety of environments throughout the UK & Eire.

01204 377692 www.tvc.uk.com TVision Technology Ltd Stand Number 336 01483 751888 www.tvisiontech.co.uk

U-Earth Biotech Stand Number 322 You may provide guests with allergen- and air pollution-free rooms whilst saving money on HVAC energy costs and creating extra-revenue. Our solution, already adopted by hospitals and offices, is a stand-alone machine that can be installed in minutes and removes any airborne contaminants and odours. www.u-earth.eu UK Car Park Management Stand Number 423 UK Car Park Management is the premier parking control management company operating within the UK. As a respectable and professional management company, we aim to provide ethical and often free services and solutions to enhance your car park facility and deter unauthorised parking.

0345 463 5050 www.uk-carparkmanagement.co.uk URBAN RUSTIC j.d.o.o Stand Number 600 Vacay Ltd Stand Number 216 Vacay - The one tap holiday app designed to dramatically increase your hotel’s revenue. Say goodbye to early morning towel reservations with this pioneering holiday app specifically designed for the hotel industry.Hotel 360 Innovation Awards Finalists!

(0)1162601279 www.vacay-app.com Vaion Stand Number 540 Vaion is a global technology company with offices in the UK, Norway, and the USA. We create and produce innovative products that help organizations understand and act on their surroundings. Our ultimate goal is to provide the best platform for actionable intelligence.

(0)7387877731 www.vaion.com Venue View Stand Number 414 Showcase your venue to customers across the world with a 3D tour from the UK’s leading provider, Venue View. Demonstrate alternate room views, insert video, add brochures & direct booking links inside an engaging user experience suitable for websites, exhibitions, directory listings & social media.

01442 767877 venueview.co.uk

Verti-Grow Stand Number 1004 We are a vertical gardening company specialising in greening our urban surroundings utilising biophilic design. Our range of products can beautify buildings inside and out and at the same time offer many health benefits. We will be displaying our Moss art, Living Walls and more so please visit us 0208 611 2643 www.verti-grow.com VES Ltd Stand Number 445 HVAC equipment can equate to 40% of a building`s running costs, VES’ HVAC engineering expertise allows us to facilitate energy improvement solutions for existing buildings, creating lasting value and making a difference to occupants, building operation and the environmental impact.

02380 461150 www.ves.co.uk VISUALYTES LIMITED Stand Number 1025 XENIOS SAS Stand Number 612 Most of the hotels pays attention to the design of their rooms. Each room is stamped with a unique decoration for an improved experience. But one object is still not exclusive and chic: the phone. Xenios is the first brand of design hotel phones on the market, boasting fabulous decors.

33485290070 www.xenios-concept. com Zeez Sleep Ltd Stand Number 416 Zeez Sleep makes the award-winning Zeez Sleep Pebble, an under the pillow battery-powered sleep device. New, patented, and very different, it creates tiny pulses which copy the brainwaves of a good sleeper to help poor sleepers relax and enjoy a good night’s deep sleep - in the hotel or back at home (0)2083478734 www.zeez.org.uk

45

Exhib Exhibitor A-Z 360 Imagery

741

ECOSCENT

822

4Earth Solutions UK Ltd

447

EcoSmart Fire

810

5stelle* Native Cloud Pms

523

EFL Contracts Ltd

604

Accumulus Accounting

228

Elecosoft IconSystem

301

acomos

504

Electrical Compliant Ltd

532

Acorn finance

435

Element One

209

Adia Technology Ltd.

534

Elevation Design Studio

800

Airwave Europe Ltd

420

EVACLITE

443

Ambie

390

EXP360

402

312

EXPERIENCE HOTEL

735

eXpresso PLUS

450

APICBASE ATADesigns

1002

Authentic Models

614

FabLittleBag

128

Aztec Umbrella Systems Ltd

912

Feed

134

Bandon Cleaning Company Ltd

332

FIND US ON WEB

1026

Birch Technical Services

531

Free Bird Film

1016

Bluefrog Ltd

108

Getpotted.com

904

Brandstand Products

302

Global Infosys - Accounts Outsourcing Solutions

434

Bravo projekt

722

Green Key

452

BrickingIT

802

Green Network Energy

750

Brigad

403

Gshop

710

Brilliant Neon

906

Guido Bis LTD

324

BusinessesForSale.com

112

Häfele Projects 360

250

CAPE SPC

442

HCN - Hotel Communication Network

522

Carbon Credentials

342

Hibox Systems Oy

311

CBD One

116

HJR TAX

224

Central London Builders Ltd

948

Hop Software

318

Chargerback Lost and Found Solutions

626

hoppaGo

424

Chargifi

210

Hotel Application

Chargit

201

Hotel Suppliers

Chatbot Labs

401

Hotel TV Company

Chetu

399

Hotel-Vision

ClayLime

805

HotelPartner Yield Management

520

Clear Brew Ltd

437

Hudini Hospitality Technology

102

CMAC Group

542

Human Innovation

936

Coffee Rituals BV

236

HYDRAO

122

CORE Lighting Ltd

901

Infinity Luxury ltd

603

CrewPlanner

238

Infraspeak

214

CrowdRiff

960

InsuraGuest, Inc.

TBC

Delta Controls Inc

752

INTELITY

502

Design and Create Solutions Ltd

700

Join the Pipe

130

Designer Flooring Ltd

607

Julian Church & Associates Ltd

602

Detail2Recruitment

232

Kada Coatings Ltd

246

Digicorp UK

533

Kantox

200

Dutchglobe

804

Kate Eyre Garden Design Ltd

911

EasyPMSAll-in-One Cloud PMS

631

Konshush Design

711

46

110 1022 512 1040

bitor Kopsht Ltd

806

ROAR Creativity Ltd.

Leisure Energy Ltd

823

Room Service App Ltd

500

Levitas Design

918

Room to Reward

104

Locusalpha LLC

320

RoomCloud

627

Luksus Outdoor Living

803

RoomOrders

751

LXA

720

Saeker Systems Ltd.

321

macom GmbH UK

410

Schneider Electric

299

MagicWalker.pl The Furniture Manuracturer

815

Screwfix

230

Maitre'D By Posera

106

Simplepay Group

744

MANAGEMENT SECURITY SOLUTIONS LIMITED

440

Siren Designs

719

922

Smart Coverings

334

1020

Smart Fire UK Ltd

928

Manor Wood Designs

Mark Weeks Photo & Video

1000

Market inn Ltd

934

Spanlite

702

Market Sell Repeat Ltd

734

Spectrum Paint Worx Ltd

701

Material Concepts

712

Spinoco Czech Republic, a. s.

305

Meiko UK Ltd

629

Sports Booker

504

Misterbooking CLOUD PMS

521

Square One Interiors

703

Mobile Plant Rooms Limited

444

Stannp.com

736

MODIO Guestroom Acoustic Control

514

StayNTouch, A Shiji Group Brand

300

Mono Rocks

716

Stok K9 Security Services Ltd

344

Muriel design Ltd.

705

Surple

309

Music In Every Room

100

Swegon

946

Naturewall

910

Synel UK

412

Nestlé Professional

742

SynHo Ltd

304

NETTOHOTEL

627

Televes UK Ltd

404

Nexxia Audio Solutions

817

Textured Paints

606

NMC Surfacing

234

The Sign Workshop

340

NSPCC

132

The WeddingDates Method

737

NU Seating Ltd

714

Tile Fire ltd

611

NUinta

626

Tiles 4 Architects

704

Omniboost BV

400

TLJ Security Systems

446

Open Utilities

820

Tokheim Solutions UK Ltd

323

OpsBase

535

Total Processing

501

Pangea Sculptures Ltd

730

Travlet Limited

219

Perspective Studios

124

TRIAX UK Ltd

136

PixLum UK

818

TVC Technology Solutions

126

Planday

310

TVision Technology Ltd

336

Pocket Concierge

405

U-Earth Biotech

322

Powrmatic Limited

333

UK Car Park Management

423

Premier Hospitality

111

URBAN RUSTIC j.d.o.o

600

Press Area

114

Vacay Ltd

216

Project Better Energy

203

Vaion

540

Proof Content

944

Venue View

414

PUROZO LTD

436

Verti-Grow

1004

QCR Recycling Equipment

330

VES Ltd

Quicktext - Chatbot & instant messaging for hotels

242

VISUALYTES LIMITED

Raven River Designs Ltd

601

XENIOS SAS

612

Red Tail Media

956

Zeez Sleep Ltd

416

Rivelin

721

445 1025

47

48

220

222

224

226

228

230

232

234

236

238

240

325

326

330

328

327

332

338

334

336

340

342

534

433

522

528

531

538

542

552

424

430

434

440

444

Networking Area

423

422

432

436

442

346

348

344

446

448

350

Seminar Theatre 2

352

360

HOTEL360

523

533

532

540

456

614

624

626

Keynote Theatre 1

630

454

632

548

730

735

737

742

752

760

648

736

734

750

758

768

766

830

930 926

928

934

938

946

950

954

958

Seminar Theatre 3

932

936

940

944

948

952

956

838

832

960

842

848

VIP Area

820

834

836

840

844

850

970

1020

1022

1024

1026

1028

1030

1032

1034

1036

1038

1040

HOSPITALITY DESIGN SHOW

2019 Floorplan

8 & 9 OCTOBER 2020, ExCeL LONDON

o

360

300

304

308

312

314

303

302

310

319

322

316

324

323

400

404

410

409

412

420

401

403

402

411

421

418

VISITORS ENTRANCE

MARKETING • TECHNOLOGY • OPERATIONS • BUSINESS GROWTH

H TEL

200

202

204

206

208

210

211

212

214

215

216

218 520

500

503

504

514

501

502

512

Panel Theatre

517

521

602

600 601

603

604

612 611

Awards Area

516

700

703

702

710

714

718

722

704

711

712

716

720

800

805

804

810

816

900

902

904

910

914

918

922

912

916

920

1000

1002

1004

1006

1008

1010

1012

1014

1016

1018

HOSPITALITY VISITORS ENTRANCE

803

802

818 817

924

Specialists in Hotel Parking Solutions Need expert guidance on managing your car park?

UK Car Park Management offer bespoke parking management solutions, tailored to your hotel needs.

Stop unauthorised parking Generate additional revenue Easy to use vehicle registration kiosks Latest camera technology Ensure guest satisfaction

Come and visit us at stand

423

CONTACT US t. 0345 463 5050 e. info@uk-cpm.com w. www.uk-cpm.com

Be sure to visit us at Hotel 360 Expo, for product demonstrations & expert advice. Come to see us at stand 822.

We look forward to meeting you!

Enhance customer experiences, build brand loyalty, increase sales & engage with your guests.

STAND NO 822 HOTEL 360 EXPO | EXCEL, LONDON | 18-19 SEPTEMBER 2019

visit stand

534

Quality workers.

On demand.

Fast.

Come and see us at Stand 820

Save on your utilities!

Let us see if we can help with Bill Validation, Historical Audits, In-Depth Reporting, Procurement and much more.

V I S I T

W W W . O P E N U T I L I T I E S . C O . U K F O R M O R E I N F O R M A T I O N

A new way of thinking in global hospitality software services. •

Increase Revenue - manage reservations, view live availability and create customisable rate plans

•

Better Service - save guest preferences, send personalised letters and targeted marketing

•

Simple Hotel Management - automated processes, easy accounting and live reporting

Visit us on stand 504 to learn more. sayhi@acomos.com

www.acomos.com

YOUR BUSINESS, IS OUR BUSINESS

STAND 230

Omni-channel retailer Screwfix is convenient, straightforward and affordably-priced, helping its customers to get the job done quickly, affordably and right first time.

ACCOUNT MANAGEMENT ANALYSIS SERVICE

CREDIT ACCOUNT FACILITY AVAILABLE

Management information is provided to successfully deliver procurement strategies and calculate project or site budgets.

A simple and efficient way of managing your business accounts. No matter what the job, your account makes managing money easier.

DEDICATED ACCOUNT MANAGEMENT TEAM

MULTI CHANNEL TIMED DELIVERY

Calls taken by our specialist B2B team, for quotes, orders and general enquiries.

Call us, visit screwfix.com or visit a store to place your order.

CALL 03330 040 444 CP04683_Hotels_360_KA_Ad.indd 1

Printers & MFDs - Choose from a range of manufacturers Fleet Management - Let us manage your entire print infrastructure Managed Print Software - Gain better control and visibility Print Audit - Understand how your devices are utlised and the running costs Document Security - Ensure your data remains protected Workflow & Process Management - Improve operational processes Storing & Archiving - Digitally archive, encrypt & store documents

www.digicorp.co.uk 020 3929 3003 consulting@digicorp.co.uk

Visit your local store.

Open 7 days a week.

33 000 PRODUCTS AVAILABLE ONLINE

From power tools and work wear, to cables and pipe fittings, visit screwfix.com for our full range.

VISIT 630 STORES 06/06/2019 12:52

Managed print and document solutions that align with your business goals Find us at stand 533

Book a consultation and print audit with one of our experts:

OVER 630 STORES NATIONWIDE

“We’re proud to be Managed Print partner of choice for many of London’s 5-star Hotels”

DO WHAT YOU LOVE SERVICE IS THE OPPORTUNITY TO MAKE A DIFFERENCE IN SOMEONE'S LIFE

www.luxuryhotelassociation.org

Innovative cloud-based digital specification solution at the forefront of the hotel industry Learn how IconSystem’s software solution can help manage your porfolio of hotels.

Specify, design, build, share and manage in one solution.

See us on stand #301 www.elecosoft.com | +44 (0) 1858 468 345 | iconsystem@elecosoft.com

Easy Personalised Guest Mailings Letters, Postcards, Flyers, Brochures...

You Upload

We Print

We Post

No Minimum Send No Minimum Spend No Licences or Sign Fees Phone, Email & Online support

Visit us on Stand 736 or www.stannp.com

HOTEL WALL PLATES

Protecting Guests, Enhancing Customer Experience

World class audio accessories Hotel and media

InsuraGuest provides a proprietary InsurTech software technology that delivers a specialized policy to qualified hotels, which is utilized to protect the guest during their stay. The specialized policy is the first line of defense for both the hotel and the guest and can enhance the hotel's ability to create a positive guest experience!

Currently available in the United States!!!

Coming to the UK in late 2020!!

Wide range of finishes Stocked for next day delivery

For More information, please contact Sales@InsuraGuest.com

www.InsuraGuest.com

Connections available USB A, HDMI, Cat6, VGA, 3.5mm audio jack, USB charging and Bluetooth audio receivers.

S EE U S ON STA N D 817 Qualified hotels must be full service with three stars or greater, and at least 150 rooms.

InsuraGuest is a Publicly Traded company on the Toronto Stock Exchange.

www.comtecdirect.co.uk

Ethernet over Coax + WiFi

1 Gbps Enterprise-grade WiFi coverage Using existing coax installations Connect to the future: run an enterprisegrade 1 Gbps IP network over your existing coax cable infrastructure.

Use the TV cables you already have to run network services you and your guests can rely on. Installation costs are significantly reduced, since there’s no need to install expensive additional cabling.

Run a safe, secure WiFi network, supply IPTV, manage surveillance cameras: the possibilities are endless.

Controller for 32/64 Ethernet over Coax End Points and WiFi

End Point with WiFi and Ethernet over Coax or CAT cable

Save time

• 15 minute installation per End Point • No rooms lost overnight • No TV retuning required

Better network

• No TV signal interference • Reliable low latency 1 Gbps network • IPTV ready

Better coverage

• Increase WiFi coverage where it is needed • No WiFi blackspots • End Points also available for traditional Ethernet infrastructure

Interested? Let’s get in touch

triax.uk

Please call us on 01443 778 908 or visit www.triax.uk/wifi

HOTEL 360 ad - EoC Gigabit netværk [June 2019] -3.indd 1

06/06/2019 09:05:27

Sleep matters.

Would you return to a hotel where you’d slept poorly?

What if you offered your guests the Zeez Sleep Pebble? Its tiny pulses match the electrical activity naturally produced by the brain during good, high-quality sleep. It helps us to fall asleep easily, sleep deeply and wake up fully rested.

www.zeez.org.uk

Come and talk to us on stand 412

2019, Shortlisted

4.8 - average user review

“Of all the tech here, the Zeez Sleep Pebble, a neuroscientific response to our permanently wired state, seems the most revolutionary. ... a seriously impressive piece of kit.”

Anna Maxted, Wake up to the future of sleep, Daily Mail

A great guest experience begins back-of-house Housekeeping ∙ Front Desk/PBX ∙Management ∙ Engineering

Visit Booth #304 at Hotel 360 Expo 18-19 September 2019 ExCel, London

guest-facing integration

scheduled PM tasks

real-time updates; quicker response

SynergyMMS Operational Efficiency Software offers easy-to-use, synergistic tools and at-your-fingertips information to resolve and track issues in real-time.

Our software allows the many departments in hospitality to work together seamlessly to deliver better results through automated cooperation. After all, “The best guest complaint is the one that never happens.”® With our proven success, there is only one question: how else can you reduce guest complaints by 30 percent

D.: +48 32 441 41 05 E.: office@synho.co www.synho.co www.synergymms.com

Pocket Concierge

p Sign u ow sh at the et &g !

10% o

www.pocketconcierge.uk | 0333 577 6990 | hello@pocketconcierge.uk | STAND 405

INFINITY LUXURY

S m a r t 

m o t i o n



u n i q u e

q u a l i t y

 

s h o w e r

s e n s o r

r e n e w a b l e





o u t d o o r

e n e r g y

d e s i g n m a t e r i a l s

p e r s o n a l i z a t i o n

a m b i e n t

i l l u m i n a t i o n

w w w . i n f i n i t y l u x u r y o f f i c i a l . c o m

STAND 246 7 Litigation Reduced litigation and costs

(UKAS)

KADA SAFE TREAD FOR

Clean

SHOWERS AND BATHS

Dirt & stain repel lent

SYSTEM BENEFITS

5

No loss Of

room revenues or facilities

WWWKADACOATINGS. COM

3

Lasts

Long lasting 5-10 years

Specialists in the Installation of Electric Vehicle Charging infrastructure Visit us on stand 323

Dive into savings

info@leisure-energy.com Tel. 01865 306688 leisure-energy.com

Leisure Energy is a sector leading Energy Saving Consultancy.

Reduce costs, save money and lower carbon emissions through the installation of energy saving measures within your hotel portfolio, resulting in an enhanced customer experience by creating a relaxed and comfortable environment for your guests.

LeisureEnergy Sustainable savings

Come and see us at Stand 823 to win a free energy audit

Simple, powerful employee scheduling Insight into staff activity Efficient employee scheduling Quick communication with relevant employees Comprehensive overview of business KPIs Simple time tracking Easy-to-use app for employees Visit us at Hotel 360 Expo, Stand 310

HOTEL WALL PLATES

World class audio accessories Hotel and media

Wide range of finishes Stocked for next day delivery

Connections available USB A, HDMI, Cat6, VGA, 3.5mm audio jack, USB charging and Bluetooth audio receivers.

S EE U S ON STA N D 817

www.comtecdirect.co.uk

Bring it all together

Marketing & Loyalty - working together

“In the first three months of running our loyalty program, we saw a 20% increase in turnover - and it revitalised our relationships with our customers�

Barry Coe, Owner of The Jolly Drover

Multiply the impact of your marketing.

With connected channels, reach new customers and increase repeat business - automatically.

Meet us at stand #734

marketsellrepeat.co.uk

ManorWoodDesigns Join us at stand 922

Bespoke Design Furniture Art

manorwooddesigns.co.uk

info@manorwood designs.co.uk

Advertorial

SHAPING THE FUTURE OF HOSPITALITY More success through adequate performance management.

WHAT DOES IT REALLY TAKE TO INCREASE HOTEL REVENUE PERFORMANCE? Success comes to those who are on point and act accordingly at the right time, at the right place, with the right methods and strategy. If for example, one looks into the scenario of selling the last rooms, leaving it to coincidence is not an option. More and more hoteliers therefore trust in the ingenious partnership of HotelPartner and the key to it is simple: performance optimization.

The Swiss company has specialized in performance management since 2006 and operates as a leading pioneer through an invisible interface between hotel and guest. Rates and strategies are adjusted and updated in accordance to any given market situation or dynamic alteration, making a possible reservation of an interested traveller almost guaranteed and in accordance to house internal desires.

Courage, time and the right expertise with regards to pricing and strategy, is still often a missing element in a majority of markets and even today, we still see that many hotels go for occupancy at any price instead of looking for the right price at the right time. This mishap in conjunction with a lack of expertise and know-how, accumulates to lost business opportunities as well as lower then possible profits margins.

HotelPartner has identified the struggle and offers their partners support with a professional all in one solution, increasing growth to as much as 20% over a portfolio of nearly 500 hotels year on year. Other services such as: risk assessment, displacement analysis, controlling, reporting and content management are only a few of the extra additions that HotelParnter does to

ensure stakeholder satisfaction as well as performance increase.

Up to 36% revenue increase within the first year of a partnership!

The motivated and focused yield managers and traders of HotelPartner have been active around the world. The massive expertise and knowledge that has been gathered over the years only benefits the hotelier. Together with great care and precision, optimal and personalized strategies are defined, implemented and executed for each and every partner individually based on their internal policies.

The hotelier can therefore relocate their time and focus to the core of the business: namely the well-being and statisfaction of their guests and operations.

• Nearly 500 partners across of Europe • Performance based invoicing models • No contract commitment within the 1st year • More information and references under www.hotelpartner-ym.com • Contact Us: info@hotelpartner-ym.com / +44 203 868 27 27 • Meet us at the Hotel360 Show - Stand 520

Reduce your hotel cleaning costs by 50% Hotels can save up to 50% of their cleaning budget whilst improving their environmental impact, by switching to the chemical-free Tersano Lotus Pro® System.

Improved carbon footprint Toxic free environment Improved safety, no COSSH training

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For more information, a demonstration or a free trial please visit www.purozo.co.uk or contact us on 01291 418 520 | Info@purozo.co.uk Purozo - Hotel Advert 1-0.indd 1

A room with a view: How operational visibility saves costs and enhances the customer experience

The hotel sector is in a state of extreme flux. The rise of digital disrupters and holiday rental apps mean that hotel profit margins – not usually high in the first place – are being squeezed even further. To survive in the disruption, hotel managers must find a way to both provide an unbeatable customer experience and reduce operating expenditure. With a smart, connected approach to facility management and the guest experience, it’s possible to achieve both.

Schneider Electric integrated solutions simplify hotel systems to feature a single, user-friendly dashboard that delivers actionable information so that more time can be spent focused on enhancing the guest experience and maintaining a competitive edge. Our Guest Room Management System integrates with most 3rd party hotel systems (PMS, Door Locks) which gives you visibility into your entire hotel. For further information, explore our Hotels offer at www.se.com/uk, or contact james.thackrah@se.com

13/06/2019 11:43:1

Our software saves you money by: The energy management solution for hotels We help large independent hotels, hotel chains and groups to optimise energy use across their assets without compromising on guest experience

Stand 309

www.surple.co.uk

- Identifying energy waste across your hotels - Delivering relevant and actionable insights to key individuals - Using hotel business intelligence to inform energy saving projects

team@surple.co.uk

+44 7703 026332

4 TA

TILES 4 ARCHITECTS A division of Abbey Tile Supplies Ltd

As a leading independent tile supplier, we have an extensive product range with quality tiling solutions.

From porcelain and ceramics to mosaic tiles, Tiles 4 Architects are the ultimate choice for our architectural clients.

We have been sourcing tiles from many suppliers and keeping up with the ever changing trends.

Larger and larger format tiles are the trend at present with that seamless indoor to outdoor feel and look.

2CM Thick porcelain tiles The market is slowly but surely seeing an increase in the supply of 2cm thick porcelain. To meet this demand we have increased our portfolio further by taking a few ranges into stock as well as having many more available to us on demand from the factories in 60x60cm, 80x80cm and 40x120cm sizes.

It is a versatile product with four main ways to install it and many different options for application.

The picture to the right shows the 2CM laid as a solid bed fixed patio. The picture to the bottom shows it being used as a raised floor on a pedestal system, great for access floors to run data cables or utilities under.

On balconies you can have these laid totally flat on to self-levelling pedestals so any water will fall through the joints and still run off the balcony in the normal fashion.

• • • • • • •

Roof areas, terraces, balconies, green-roofs Structural podium decks Communal/public areas Walkways/wheelchair access ramps Gardens/domestic properties Temporary paving areas Patio overlays/renovations

Visit our stand 704 to see more of our portfolio of tiles, we have some fantastic products available to suit all areas.

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Holiday the Vacay Way

ATION AW OV

The one tap holiday app designed to dramatically increase your hotel’s revenue • Sun Lounger Booking • Kid Tracking • Order Refreshments • Social Media Management

wel wars o t o t e y b d o o g y a S ests! u g d le t n u r g is d d an www.vacay-app.com hello@vacay-app.com

Typically a 400 bedroom hotel with a 60% occupancy makes €565,000 per annum when charging €4 per day per sun lounger

Come an say hell d o at

Stand 216

virtual tours. real results.

Visit us on stand 414 to experience our 3D tours & find out more about our money back guarantee.

01296 534531

venueview.co.uk

EMERGENCY TRANSPORT AND ACCOMMODATION SOLUTIONS Providing logistical support and service during a hotel evacuation · Access to a dedicated Business Continuity Expert for guidance and support · Web based planning tool with real time updates · Provide safe movement of hotel guests · Dedicated UK control centres operating 24 / 7 / 365

www.cmacgroup.co.uk

enquires@cmacgroup.co.uk

01254 355 126

LUXURY DECORATIVE VINTAGE FURNITURE Bespoke design service available

Think ugly duckling to swan…

Or peacock! www.sirendesigns.co.uk 07538 367677

Finally, a unique, thoughtful 5* solution Your guests experience is paramount Demonstrating your commitment to the environment is essential FabLittleBag lets you combine these with style and sustainability Make ‘doing the right thing’ a feel good experience for your female guests Prevent unsightly costly blockages and keep our oceans clean FabLittleBag the eco friendly, feel good solution for the disposal of tampons and pads

Helping your guests and the planet, one biodegradable bag at a time

Bin it & Feel Good contact : martha@fablittlebag.com The Best Disposal Method. Period Commercial in Confidence – Loopeeze

1

A room with a view: How operational visibility saves costs and enhances the customer experience

The hotel sector is in a state of extreme flux. The rise of digital disrupters and holiday rental apps mean that hotel profit margins – not usually high in the first place – are being squeezed even further. To survive in the disruption, hotel managers must find a way to both provide an unbeatable customer experience and reduce operating expenditure. With a smart, connected approach to facility management and the guest experience, it’s possible to achieve both.

Schneider Electric integrated solutions simplify hotel systems to feature a single, user-friendly dashboard that delivers actionable information so that more time can be spent focused on enhancing the guest experience and maintaining a competitive edge. Our Guest Room Management System integrates with most 3rd party hotel systems (PMS, Door Locks) which gives you visibility into your entire hotel. For further information, explore our Hotels offer at www.se.com/uk, or contact james.thackrah@se.com

Be sure to visit us at Hotel 360 Expo, for product demonstrations & expert advice. Come to see us at stand 822.

We look forward to meeting you!

Enhance customer experiences, build brand loyalty, increase sales & engage with your guests.

STAND NO 822 HOTEL 360 EXPO | EXCEL, LONDON | 18-19 SEPTEMBER 2019

us 00 sit 2 Vi and St at

Helping hoteliers increase direct sales by selling in local currencies The Winning Solution Kantox’s award-winning solutions allow hoteliers to sell in local currencies whilst keeping their foreign exchange (FX) risk under control. This results in: > Increased direct bookings – by enabling the end customer to pay in their local currency, more bookings are made via the hotel's website instead of an intermediary

Panel: Tips and Tricks for Growing your Hotel Business Wednesday 18th, 13.00 - 13.30 at the Panel Theatre Antonio Rami, Kantox COO and Co-founder

> Improved client experiences – end customers gain better visibility over their costs and avoid any unexpected charges during checkout > Greater profit margins – using an automated micro-hedging solution allows hotels to keep their FX volatility under control and boost profit margins

Improve your customers’ experience

with our extensive drinks2go RANGE

Why choose us

Have a coffee on us!

Flexible finance options available Table top & tower machine solutions

Visit stand 450.

Stress-free installation and continued support Free marketing materials & support www.expressoplus.com

ManorWoodDesigns Join us at stand 922

Bespoke Design Furniture Art

manorwooddesigns.co.uk

info@manorwood designs.co.uk

Visit us at stand

238

Staff planning made easy.

Key features to empower your staff Manage your workforce

Get notiďŹ ed and take action

Let your employees clock in and out

Comprehensive reporting & exports

More information at crewplanner.co.uk

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PROVIDING GUIDANCE AND CONTACTS FOR OWNERS, OPERATORS AND MANAGERS TO HELP DEVELOP THEIR BUSINESS AND ACHIEVE EXCELLENCE. MORE DETAILS AT WWW.THEWORLDOFHOSPITALITY.COM