Dementia Care & Nursing Home Expo Showguide 2018

HEADLINE SPONSOR

CARE HOME INSURANCE SPECIALISTS

FOR CARE HOME BUSINESS OWNERS RUNNING ALONGSIDE

EXPAND, EVOLVE & INNOVATE YOUR CARE HOME BUSINESS

25 & 26 APRIL NEC SHOW TIMES: WEDNESDAY - THURSDAY 10AM - 5PM

INTERACTIVE MASTERCLASSES

100

EXPERT LED SEMINARS

BIRMINGHAM

200

CUTTING EDGE EXHIBITORS

VIRTUAL

DEMENTIA TOUR

WELCOME

200

CUTTING EDGE EXHIBITORS

100

EXPERT LED SEMINARS

INNOVATIVE AWARDS

Dedicated to elevating and growing your care home business and helping you to achieve a sustainable social care and business model, the Dementia Care & Nursing Home at NEC, Birmingham is one of the most-highly anticipated events for care home owners and senior decision makers. Plant the 25th & 26th April firmly in your diary and attend an event that promises to expand, evolve and innovate your care home business.

Join 3,000 care home owners, managers and key decision makers in the adult social care sector. Identify the revolutionary products and services transforming the quality of care throughout the industry, whilst enabling your business to boost revenue and costeffectiveness.

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WHAT’S ON AT THE SHOW:

HEADLINE SPEAKERS

With an aging population, the number of people aged 85 and over is set to double in the next 25-30 years. The Dementia Care & Nursing Home Expo is a comprehensive collection of the products, services, education and training that will advance your care home business and enable you to develop a sustainable social care model. This insight will cover every facet of the industry from preparing for CQC inspections and keeping hold of your staff, to the use of VR in dementia care and the benefits of installing smart LED lighting.

What’s more, Dementia, Care & Nursing Home Expo will run alongside Naidex for the very first time in 2018 - Europe’s largest and leading event for the disability sector. Your free ticket gives you access to the incredible variety of content across both these shows; providing more seminars, more exhibitors, more masterclasses, more panel debates, and more live product demonstrations than ever before.

MASTERCLASSES

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HEADLINE SPEAKER

EXCITING FEATURES

CAROLINE DINENAGE

MINISTER OF STATE FOR CARE Caroline Dinenage was appointed Minister of State at the Department of Health and Social Care on 9 January 2018. Previously, Caroline has held Ministerial positions at the Department for Work and Pensions, the Department for Education and the Ministry of Justice.

She was elected Conservative MP for Gosport, Stubbington, Lee-on-theSolent and Hill Head in 2010.

Caroline studied politics and English at Swansea University. Between 1998 and 2003 Caroline served on the City of Winchester local council. Caroline has more than 20 years of experience as a small business owner, having established her own manufacturing company before university.

LEADING SUPPLIERS

The minister’s responsibilities include: • Overseeing all aspects of adult social care, including dementia, loneliness and disabilities • Hospital care quality and patient safety • Community health services • Health and social care integration

THURSDAY | 16.15 | KEYNOTE THEATRE 15

SEMINAR SCHEDULE

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VIC RAYNER

EXECUTIVE DIRECTOR OF NATIONAL CARE FORUM

KEYNOTE SPEAKERS The Dementia, Care & Nursing Home Expo is the perfect platform for care home, nursing home, and dementia care business owners to learn from the world’s leading experts in the social care sector.

Across two days, the show’s schedule of keynote seminars will provide an unrivalled level of advice, guidance and expertise covering every aspect of the social care industry in incredible depth and detail.

No stone has been left unturned in compiling this lineup of educational talks; giving you the chance to hear firsthand about the latest systems, services, technologies and trends which are shaping social care.

The next few pages detail every keynote speaker and their seminar, meaning you won’t miss the talks that are crucial for the future of your care business.

Don’t miss out! Get there early.

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We've assembled a lineup of headline speakers that stands unequalled in the level of expert knowledge and advice it can offer you and your business.

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To see the full seminar timetable, go to pages 30-33 4

Vic Rayner is Executive Director of the National Care Forum and has many years’ experience of working in the voluntary and community sector; with a focus on housing, care and support sectors. She has spent the past seven years as the CEO of Sitra - a leading national membership body championing excellence in housing, health, care and support. As CEO, Vic sat on a wide range of governmental and sector-wide bodies, including DWP, DCLG, CQC and ADASS steering groups. She

SAM MONAGHAN

CAROLINE BAKER

WEDNESDAY | 11.45 | KEYNOTE THEATRE 15 is the Independent Chair of the Brighton and Hove Fairness Commission, tackling inequalities and promoting social justice within the locality.

She is also a Director of the London Housing Foundation - funding innovation and best practice in homelessness provision - and trustee of Hestia.

Vic has an MBA (Distinction), MA and BA (Hons) in Politics, Philosophy and Economics.

EQUALITY, DIVERSION AND INCLUSION – PEOPLE AT THE HEART In recent times, there’s been a growing focus on how the care sector addresses issues associated with equality, diversity and human rights. The welcome focus on this agenda is coming from a range of quarters; including the Dementia Action Alliance, the Care Quality Commission, and the British Institute on Human Rights. Vic discusses how care providers must understand how best to support people using services, and their workforce, in ways that focus on creating and sustaining inclusive communities.

ANDREA SUTCLIFFE

ADULT SOCIAL CARE CHIEF INSPECTOR AT CQC

DEMENTIA CARE DIRECTOR, BARCHESTER HEALTHCARE THURSDAY | 11.00 | KEYNOTE THEATRE 15 As the Director of Dementia Care at Barchester Healthcare, Caroline Baker (RMN, PGDip, MSc) works with a team of eight specialists to support over 160 care homes that care for people living with dementia. Caroline won a Lifetime Achievement Award in Dementia Care in 2014, and is the author of ‘Developing Excellent Care for People Living with Dementia in Care Homes’; along with several publications in nursing journals.

10-60-06 STEPS TO ENHANCE DEMENTIA CARE This seminar will describe a dementia care programme that has been developed by Barchester Healthcare to enhance dementia care across their care homes within the UK. Caroline’s presentation will outline how the programme was formed, some of the interventions within the programme, the training that accompanies the programme, and the outcomes of some of the homes that have been accredited.

PROFESSOR MARTIN GREEN OBE

CHIEF EXECUTIVE AT CARE ENGLAND

THURSDAY | 11.45 | KEYNOTE THEATRE 15 THURSDAY | 12.30 | KEYNOTE THEATRE 15 Andrea Sutcliffe is Chief Inspector of Adult Social Care at CQC and has over 30 years’ experience managing a range of services in health and social care, including those for children and older people. Andrea leads on the regulation and inspection of adult social care including care homes and domiciliary care - and is also responsible for the registration team supporting all health and care sectors. In collaboration with many others, Andrea played a key role in the development of Quality Matters; the adult social care sector-wide commitment to quality, launched in July 2017.

Andrea joined CQC from the Social Care Institute for Excellence (SCIE), where she was Chief Executive from April 2012. Previously she was Chief Executive of the Appointments Commission, and was an Executive Director at the National Institute for Health and Clinical Excellence for seven years.

MENDING THE CRACKS IN THE PATHWAY In 2014, CQC published ‘Cracks in the Pathway’ - highlighting the challenges faced by people living with dementia as they moved between services. As CQC complete their reviews of local systems in 2018. Andrea will reflect on the progress made, issues raised, and the role adult social care can play in providing truly coordinated person-centred care.

Martin Green has had an extensive career in NGO development, both in the UK and internationally, and is Chief Executive of Care England; the largest representative body for independent social care services in the UK. He is also Chair of the International Longevity Centre, a Trustee of Independent Age, Vice President of The Care Workers Charity, and a Champion of The National Aids Trust.

In 2013, Martin was appointed Visiting Professor of Social Care to Buckinghamshire New University. In his role as Department of Health

Independent Sector Dementia Champion, he led the development of the Dementia Care and Support Compact for The Prime Minister’s Challenge on Dementia in 2012.

In 2008, Martin was named care personality of the year and was awarded an OBE for Services to Social Care in the 2012 Queen’s Birthday Honours List. Martin writes and broadcasts extensively on social care issues.

A 21ST CENTURY VISION FOR SOCIAL CARE Overcoming the challenges of increasing demand and diminishing resources is absolutely crucial for ensuring that the care and support services which many rely on remain sustainable in the 21st Century. In setting out a positive vision for the future, this seminar attempts to define the contribution that the independent care sector can make and outlines how health and social care services must adapt to provide care in a new way.

THURSDAY | 15.30 KEYNOTE THEATRE 15

CHIEF EXECUTIVE AT METHODIST HOMES MHA Sam Monaghan joined MHA as Chief Executive in February 2018. He has extensive experience as a corporate director and senior operational and strategic manager within the third and public sectors, in a career of more than 30 years in social care. Originally a graphic designer, Sam qualified as a social worker in 1988, working for 15 years in local authority social services, prior to joining Action for Children in 2003. In 2006, he moved to Barnardo’s as their Midlands Director and became Corporate Director of Children’s Services in 2013.

Sam was drawn to MHA with its strong commitment to its values and quality of care. He is looking forward to continuing and strengthening these further through his leadership of the organisation. Sam will seek to build on MHA’s partnerships with others across the sector and give voice to those who the organisation seeks to support through its care, accommodation and community-based services.

CARING ABOUT CARING – THE DIFFERENCE WE CAN MAKE Drawing on MHA’s evolving experience over the last 75 years, Sam will emphasise the importance of a holistic approach in supporting and caring for body, mind and spirit in later life.

He will share his aspiration about enhancing lives and creating vibrant communities, with a focus on caring for those who are most vulnerable.

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SUE BREWIN

AARON INGHAM

TRAINING EXPERT AT THE ALZHEIMER’S SOCIETY

HEAD OF DEMENTIA INNOVATION AT THE ABBEYFIELD SOCIETY

WEDNESDAY | 14.00 | KEYNOTE THEATRE 15

SHARON ALLEN OBE

CEO OF SKILLS FOR CARE THURSDAY | 14.45 KEYNOTE THEATRE 15

Sharon Allen has worked in the public and voluntary sector, social care, and supported housing sectors for more than 30 years.

Sue Brewin is an Associate Trainer with the Alzheimer’s Society Training and Consultancy team, with 21 years’ experience of working alongside people living with dementia. Sue designs and facilitates training workshops across the UK to a broad range of audiences as well as facilitating training in Europe for the British Consul. As part of her role, Sue also carries out observational audits to identify the nature of a care culture and the lived experience of people receiving support. Co-speaker Raj Kapoor has 22 years’ experience of delivering successful results

people’s lives living with dementia. My particular area of focus in EMBRACE is the B for ‘breath of fresh air’ and to continue the fantastic work of this programme that won the prestigious LaingBuisson award for excellence. I recently changed my role within TAS to become our Dementia Projects Officer and will now be spending my time running projects and initiatives that will help our residents to continue living well with dementia.

Over the last 12 months, the Abbeyfield Society has taken a fresh look at dementia care training. This presentation describes the process and impact of the implementation of an evidence-based coaching/education intervention (Brooker et al. 2015) on staff and residents.

STEPHEN DORRELL & HENRY ELPHICK

THURSDAY | 13.15 | KEYNOTE THEATRE 15

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I have been with The Abbeyfield Society (TAS) 2.5 years after coming from a domiciliary care background. During my time with TAS I have predominantly worked in the sheltered housing sector but have worked closely with our head of dementia innovation and dementia care and innovation is something I am extremely passionate about. I am a member of our EMBRACE panel which was developed to focus on positive ways we can make differences to

What is distressed behaviour and who experiences it? In this insightful talk, Sue and Raj will look at this from the view point of the people living with dementia, their family members and staff, and how they weave together.

Sharon is a member of the Think Local, Act Personal (TLAP) Programme Board, chairs the Operations Committee of the CHS Group (Housing Association) in Cambridge, and is a board member of Age UK and Aston Organisational Development. She was awarded an OBE in June 2015 for services to social care, homeless people and housing.

With Skills for Care’s National Minimum Data Set for Social Care showing that turnover rates in adult social care nursing are continuing to climb, Sharon’s seminar will explore how the sector can find and retain more nurses to support people living with dementia in our communities.

in the field of commercial training, consultancy and events, business development and staff training across the not-for-profit, public and private sectors. Raj is currently Head of External Training and Consultancy at the Alzheimer’s Society, as well as Head of Commercial Sales at Mind charity. Raj’s vision is to position Alzheimer’s Society’s training and consultancy unit as the country’s leading provider of education and training services across all sectors.

IMPLEMENTING DEMENTIA CARE COACHES IN CARE HOMES

HEALTHCARE RESEARCH SPECIALISTS AT LAINGBUISSON

TACKLING THE SOCIAL CARE NURSING SHORTFALL

WEDNESDAY | 14.45 | KEYNOTE THEATRE 15

HOW TO RESPOND TO DISTRESSED BEHAVIOURS IN PEOPLE WITH DEMENTIA

A qualified social worker and housing professional, Sharon became Chief Executive Officer of Skills for Care in 2010, having previously been CEO of a large social care and supported housing company.

You don’t need to book for any of our seminars, but they fill up fast, so we recommend you get there early to be sure of a seat. We’re constantly adding to our seminar lineup until the show, so please check the online schedule for the latest information.

Stephen Dorrell is Chairman of LaingBuisson and Executive Chair of Public Policy Projects. In addition, he is Chair of the NHS Confederation. Stephen was an MP for 36 years, serving as Secretary of State for Health from 1995 to 1997 and the first elected chair of the House of Commons Health Committee between 2010 and 2014.

Co-speaker Henry Elphick is CEO of LaingBuisson. Previously, he was an investment banker advising healthcare companies across Europe with Rothschild, UBS Investment Bank and Jefferies, where he was Joint Head of European Healthcare Investment Banking. Henry is Non-Executive Chairman of Elizabeth Finn Homes, an advisor to the International Longevity Centre, and a Trustee of Turn2Us - a national charity fighting poverty in the UK.

CREATING QUALITY IMPROVEMENT Stephen and Henry’s seminar will focus on quality improvement in the care sector. This will include discussion of issues such as the role of joined-up care, and sustainability and transformation partnerships in the delivery of the system. They will also talk about the importance of data availability to achieving these objectives.

SUE LISTER & ANN MURRAY

FOUNDERS OF REAL PEOPLE THEATRE

PRIYA CHAUHAN

DIGITAL PRESENCE EXPERT

GOOGLE DIGITAL GARAGE WEDNESDAY | 12.30 KEYNOTE THEATRE 15

THURSDAY | 14.00 | KEYNOTE THEATRE 15 As a drama facilitator, actor and director, Sue was recently awarded an MBE for “equality, diversity and the arts in Yorkshire.” In the 80s/90s she was the Artistic Director of Theatre Terrific in Vancouver - disabled people of all ages making their voices heard across British Columbia. Returning to the UK, Sue and her partner, Ann, founded the Real People Theatre in York, a women’s company, and have created 19 shows for York International Women’s Festival – www.realpeopletheatre.co.uk.

Sue has been on the York Older People’s Assembly executive since 2002 and founded the York 50+ Festival which she coordinated for 12 years. As a committee member of the York LGBT Forum since 2006, Sue created ‘Free to be Me in Care’ with members of the older LGBT subgroup – www.yorklgbtforum.org.uk. Sue coordinates the AWOC York group (ageing without children) – www.awoc.org. The current Real People Theatre production for YIWF, ‘NO KIDDING?’, explores the issue of loneliness and isolation.

Priya Chauhan is a successful entrepreneur and understands the huge importance digital plays in today’s arena.

She runs her own video production company that specialises in creating videos for businesses who aim to increase their digital presence.

Priya has lived and worked in Latvia, Switzerland, Delhi and Hong Kong.

Her international experience is vast and she is eager to pass on all her digital marketing expertise to any audience.

PAPER BAG PEOPLE – FREE TO BE ME

HOW TO BUILD A DIGITAL MARKETING PLAN

Silence can be oppressive. Stigmatised by society, labelled sinful by religion and shamed in your own eyes for so many years, your own silence is perfectly understandable. “I’m 75 years old, when will it be safe to come out?” Meet an elderly lesbian and hear her story, part of a two-hour LGBT awareness training. The CQC is now asking for LGBT statistics – how can you find the answer?

Learn about the importance of digital marketing for businesses and your own career, and get top tips from Google on how to build a business online.

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DEBBIE LE QUESNE

LOGAN LOGESWARAN

JEREMY HUBAND

HEAD OF HEALTHCARE BANKING AT HSBC

INNOVATING TO SURVIVE & THRIVE WEDNESDAY | 15.30 | THEATRE 11

WEDNESDAY | 11.00 | KEYNOTE THEATRE 15

CEO OF WEST MIDLANDS CARE ASSOCIATION WEDNESDAY | 13.15 KEYNOTE THEATRE 15

Debbie Le Quesne is the Chief Executive of the West Midlands Care Association and the Co-Chair of the Care Association Alliance. Her interest in social care started at the age of 14 as a volunteer for people with learning disabilities and at the local PHAB Club. After completing a business degree, Debbie worked in marketing associations. She continued her interest in helping the care industry through the Rotary Club; helping to start a learning disability home and run a holiday home for older people in Ross on Wye. Debbie started work for the Association in 2003 to promote the sharing of best practice between care providers, local authorities and stakeholders. In 2010, she met with other associations to share information; which developed into the Care Association Alliance. The Alliance now has 42 members - which shows the impact and consequences of strategic policy on the frontline of social care to central decision-makers.

WORKING IN PARTNERSHIP TO PUT SERVICE USERS FIRST Everyone wants to put service users first and provide personal care, yet the different challenges of the adult care echosystem means we all end up compromising our aim. Debbie will look at whether, if we worked together, we could help each other to achieve our main goal? She’ll ask what we need to do to work in partnership and, anyway, what have we got to lose?

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Jeremy Huband has over twenty years’ experience working with healthcare clients; these include private hospitals, care homes, community pharmacies, dentists, GP surgeries, home care, fostering and vets. Jeremy joined HSBC in 2017 from a competitor bank, where he also headed up healthcare. Jeremy is well known in the sector and has a well-developed network of contacts within these markets.

His wish is to get HSBC better known in the many healthcare markets and to assist quality operators in developing their businesses.

Outside the bank, Jeremy has an interest in a learning disability mental health home caring for a dozen adults. Jeremy also helps out from time to time with the developments of some of the national care home charities.

CARE HOMES: DEVELOPING YOUR ASSET

Logan talks about the changes in residential care and the need for operators to innovate in order to survive and thrive. His view is that with increased dependency levels, some operators will struggle. Logan discusses the increasing dependency of residents and the benefits of using new technologies to ensure quality of care; highlighting staff retention and effective training programmes as two crucial factors.

MARTIN SMITH

A GUIDE TO GOOD DESIGN PRINCIPLES FOR CARE HOMES In this seminar, Martin will look to provide an overview of wrdunn. Architecture’s approach to the design principles applied when considering and assessing the design of care homes for the elderly, whether it be a new build or redevelopment. The talk will focus on key areas of consideration, such as: layout & spatial planning, accessibility & usability, environmental & wellbeing, and interior design & visual environment.

WEDNESDAY | 13.15 THEATRE 12

WEDNESDAY | 15.30 | KEYNOTE THEATRE 15 Adam Hutchison entered the sector in 2011 after taking over two care homes; which soon expanded to four high-needs dementia care homes, with extended services operating day care and home care services. The group expanded further across the UK with multiple new sites in 2017-18. Adam is also an active member of the Trade Association Community as the Chair of Accommodation Solutions at Kent Integrated Care Alliance (KiCA), and board member of the Care Association Alliance (CAA); raising strategic issues for providers on the national scope. In addition, Adam joined the Care Workers Charity as a trustee in 2017 due to his passion for the teams he employs, and ability to develop a wider message about the important job care workers do in the community. He strongly believes a charity is missing in the sector that offers true support for those who work within it.

ENHANCING STAFF RETENTION FOR IMPROVED CARE OUTCOMES In this talk, Adam looks at how empowering and engaging the care sector workforce can have a dramatic effect on long term retention, development, and engagement of staff.

Adam believes that helping to embed new themes and key strategies can create improved care outcomes through consistency and continuity. He’ll end the seminar by discussing how we, as a sector, can all improve together.

THURSDAY | 11.00 THEATRE 14 In this insightful seminar, Shelley will discuss quality improvement, compliance, and meeting essential standards of quality and safety within adult social care and other healthcare establishments.

FERN HOUSE: FIVE LANGUAGES OF CARE IAN WILCOX

MANAGING DIRECTOR OF BELMONT HEALTHCARE

QUALITY IMPROVEMENT & COMPLIANCE WITHIN ADULT SOCIAL CARE

ALEX CARUSO & NICOLA TAYLOR

In this presentation, Jeremy discusses how to improve your business face within the market in order to maximise opportunity - i.e through use of the internet, presentation of the home, and development and expansion opportunities.

ADAM HUTCHISON

SHELLEY WATSON

WEDNESDAY | 11.00 THEATRE 11

WHAT’S HSCN & WHY IS IT OF VALUE? Ian will give a brief, non-technical overview of HSCN providing a background for delegates who have little or no knowledge of the network. He will then go on to talk about the value that HSCN can offer to care and nursing homes, and the benefits of working with SMEs to deliver their HSCN services.

ANTHONY CARTY

A WHIRLWIND TOUR OF SME FINANCE Helping you find the right funding for your business. What finance is out there, what you need to consider, piecing together the perfect finance package and the cost of borrowing – why alternative funding could add up for your business.

WEDNESDAY | 11.00 | THEATRE 13

This talk will highlight the benefits of user-orientated design; guiding our understanding on the multisensory experiences that can enhance people’s quality of life in care and dementia environments. The pair will address the key issues of living with early onset dementia and how engaging and heartwarming design - through the careful selection of colour, texture, art, signage and furniture - can combine to create a high-quality, homely environment that combats the effects on the perceptual environment.

Alex and Nicola will discuss how such an environment can be effective in nurturing people-positive feelings and encouraging connections, as well as making it a place that residents enjoy and are proud to invite the community into. Accurate understanding based on thorough research indicates the need for more solution-focused, collaborative and holistic design in this unique field of architecture.

WEDNESDAY | 14.00 THEATRE 11

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ELAINE EVERETT

HOW WE SAVED THE NHS £78,000 IN JUST 10 WEEKS WEDNESDAY | 11.00 THEATRE 14 Elaine Everett is Founder & Managing Director of Motivation & Co. (UK) Ltd and award winner for Care Innovator.

Her seminar explores how Elaine and Motivation & Co. developed a programme for the NHS - involving 10 care homes over a period of 10 weeks - that would address barriers; supporting dementia clients at risk of falls. Hear how Elaine’s stability testing platform not only reduced falls by 55%, but also saved the NHS tens of thousands of pounds!

RISTO JALOVAARA & JIM WARD THE DIGITAL TRANSFORMATION OF THE CARE INDUSTRY AND HOW IMPROVING THE QUALITY OF CARE IS POSSIBLE WEDNESDAY | 13.15 THEATRE 11 Risto and Jim will discuss how developing new solutions for the home care and care home markets has led to a shift in the way we care for people in Finland. Improvements in efficiency and communication has brought caregivers, care users and their families closer than ever before.

Jim will explore how these fully integrated services can be used to drive down costs and improve patient outcomes within the complexities of the UK environment.

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LYNNE OMAR

JACK OGDEN

HOW TO KEEP CRITICAL LIFESAVING EQUIPMENT RUNNING IN A BLACKOUT Care and nursing homes have critical power requirements over and above their day-to-day operations. In addition to the power needed for heating, lighting and catering, residential care homes also have more critical special care requirements. Equipment such as ventilators and nebulisers all need a guaranteed power supply. This seminar will explore the options available to provide you and those in your care with power 24/7.

THURSDAY | 13.15 THEATRE 14

WEDNESDAY | 11.45 | THEATRE 14

DANIEL MACHOVER & ANDREW KATZEN

WEDNESDAY | 11.45 THEATRE 12

DEATHS OF RESIDENTS: NAVIGATING CRIMINAL, CORONIAL AND REGULATORY INVESTIGATIONS This seminar offers insight into the legal processes which follow the death of a resident or service user, and how to navigate them. Daniel and Andrew will explain the interaction between regulatory, criminal and coronial investigations and identify some of the most important risks and challenges associated with tackling this most difficult of topics. The pair will suggest some practical steps that organisations can take to deal with these challenges.

CHRISTINE BLACKLEDGE

WHY IS THERE A HUGE DEMAND FOR NURSING CARE?

WEDNESDAY | 12.30 THEATRE 11

Andrew Rowley is Founder and Managing Director of the Frontier Group.

Striving to take the care industry into the digital world through keeping carers connected with improved workflow processes and communications technology, Andrew will introduce new ways of working, including; taking care homes to the cloud, going paperless in domiciliary care with GDPR, and integrating communications to future-proof your business.

Lynne’s presentation discusses the expectations of health and social care services and how GDPR-compliant technology can be used to meet the required changes. Technology is a huge part of many people’s lives, but as they move into care settings the benefits of technology seem to be left behind.

How the ageing population use technology and the connectivity between these users and their friends and families will also be discussed.

ADAM HARTRICK

ANDREW ROWLEY

CONNECTING YOUR CARE HOME THROUGH INTEGRATED COMMUNICATIONS TECHNOLOGY

GDPR-COMPLIANT TECHNOLOGY IN HEALTH & SOCIAL CARE

Everyone wants the best level of care possible for their family and friends, but a shortage has been created in nursing care due to family commitments, people living longer, the economy and our ageing population. In her seminar, Christine will discuss this growing care shortage for our loved ones.

THURSDAY | 12.30 THEATRE 11

CQC INSPECTIONS & REPORTS: WHEN TO ACTION & WHEN TO CHALLENGE THURSDAY | 13.15 THEATRE 13

This session will provide valuable information to owners and managers as to how to get the most out of the factual accuracy process, the type and range of matters that can be raised, and options available to a provider in receipt of an unsatisfactory CQC report - including timely use of the separate CQC complaints process, securing swift re-inspections, and how to appeal.

TOBI ALLI-USMAN

WEDNESDAY | 14.00 THEATRE 13

THE AGGRESSIVE GROWTH BLUEPRINT: RAMP UP YOUR REVENUE In this talk, veteran digital marketing strategist, Tobi, will walk you through the very blueprint that he’s used to help companies in the care sector double their revenues in less than 12 months.

ALSO: THURSDAY | 14.00 THEATRE 12

MATT LUCKHAM

WEDNESDAY | 14.45 THEATRE 11

USING DIGITAL TECHNOLOGY TO TRANSFORM CARE Digital technology has the power to transform the quality of care and improve service user outcomes. As a service provider, it can give us more control and greater transparency. This seminar will look at how being paper-free at the point of care can lead to a more efficient and responsive service and ultimately improve the experience for the service user.

JODI ROBINSON

AN OPEN WATER MARKET: WHAT IT MEANS FOR THE CARE INDUSTRY

SCOTT SHERRIDEN

DRIVING DOWN AGENCY SPEND & SOURCING TALENT DIRECTLY

WEDNESDAY | 12.30 THEATRE 13

In her talk, Jodi discusses the new water market - how it works and what it means for the care industry. She’ll also look at the roles and responsibilities of water wholesalers, retailers and market regulators. Jodi will end the seminar by giving advice on how organisations can make sure they’re prepared in an unregulated market - including portfolio management, ensuring your data is accurate, and what you should do if there’s a disruption to your water supply.

Scott created the Care Hub in 2016 to help address the growing skills and labour gap that currently threatens the UK care sector.

The purpose of Scott’s session is to help care providers drive down their recruitment agency costs and build talent pipelines that enable them to source, attract, engage, and hire the talent needed to deliver outstanding care.

THURSDAY | 12.30 THEATRE 12

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JAMES DUNN

FUNERALS ARE CHANGING HOW DO CARE HOMES ADAPT & BENEFIT? WEDNESDAY | 12.30 THEATRE 14 Following three years spent at the forefront of a tech business that’s disrupting the funeral market, James will give insight on what the future holds and what it means for care homes. His fascinating talk will range from practical topics, such as how modern dispersed families come to arrange a funeral, to changing trends, such as the rise of direct cremation.

A modern look at funerals and how care homes can benefit.

ROSS JOANNIDES

THE RIGHT PRESSURE AREA CARE PRODUCTS FOR THE RIGHT RESIDENT WEDNESDAY | 12.30 THEATRE 12 Ross provides an overview of the different profiling mechanisms on electric profiling beds within the marketplace; whilst identifying the potential damage we may be causing our residents by using the wrong products. For example, is the bed you’re using IEC60601-2-52 compliant? Ross will detail the variety of support surfaces available, the pros and cons of each system, and introduce the new Noodles support surface.

ALSO: THURSDAY | 11.45 THEATRE 12

WEDNESDAY | 14.45 THEATRE 12

SIMON BECK

MAKE MORE PROFIT: ATTRACTING PRIVATE CLIENTS & RAISING YOUR PRICES Attracting private clients is the holy grail of the care industry. After all, everyone would like to raise prices and make more profit! In this thoughtprovoking seminar, Simon will reveal the two essential ingredients every care home must have to make this possible. You’ll also discover the big mistake most care homes make that stops them ever getting private clients, and how to fix it.

ALSO: THURSDAY | 11.00 THEATRE 12

LUIS ZENHA RELA

THE ROLE OF DIGITAL TRANSFORMATION IN MODERN CARE DELIVERY Recent changes in the care sector have created the ‘if it’s not written down, it didn’t happen’ paradigm.

Unfortunately, this has taken our focus away from the quality of actual care provided, to focus on the reported evidence. In this discussion, Luis will explore how digital transformation can enable care teams to focus on the quality of care they are providing, while maintaining or even increasing the quality of reporting.

THURSDAY | 14.00 THEATRE 11

JONATHAN PAPWORTH

WHY TRANSPARENCY OF CARE IMPROVES OUTCOMES

DR GARETH JONES

SMART LED LIGHTING SCHEMES FOR IMPROVED WELLBEING WEDNESDAY | 14.00 THEATRE 12

This presentation will review the impact of lighting on patients’ wellbeing. Gareth looks at how different lighting schemes can improve dementia symptoms and sleep patterns through creation of calming effects; by aligning the lighting with a patient’s circadian rhythms. All aspects of his talk are based upon scientific evidence from peer-reviewed literature.

RALPH BLACK

CARE SECTOR FINANCE - YOUR OPTIONS IN 2018 WEDNESDAY | 13.15 THEATRE 13

This seminar will provide an overview of care sector finance in 2018; explaining the financial options open to care home businesses and the challenges with each. The talk will also give a guide of how to successfully apply for finance and the support that is available. It will finish with a short Q&A session.

ALSO: THURSDAY | 14.45 THEATRE 13

RACHELLE MILLS

THURSDAY | 11.00 THEATRE 11

THE FUTURE OF DEMENTIA CARE? Come and hear a panel of your peers discuss how technology is making waves for them in dementia care; along with the tools and procedures they have tried and tested and all they have learned along the way. Hosted by Rachelle Mills, partner at technology company KareInn, this is sure to be an engaging and educative session. The talk will end with an audience Q&A.

WEDNESDAY | 11.45 THEATRE 11

WILLIAM MCMORRAN & ROLAND MCMORRAN USING ARCHITECTURE TO SUPPORT AN ACTIVE COMMUNITY MODEL A dementia-focused presentation on the human-first approach to wellbeing-centred, activity-based community support, and its accompanying architecture. William & Roland demonstrate highly evidence-based models, linking community support packages with architecture and interior design - creating affordable and highly effective approaches to maximising quality of life. This exciting model is beneficial for non-discriminatory normal housing, day support, extra care, vulnerable housing, and residential nursing communities.

WEDNESDAY | 11.00 | THEATRE 12

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When care providers increase openness and transparency, they decrease the likelihood of complaints and increase the value of care. Studies show that the more transparent care providers are, the greater quality of care residents experience.

Person Centred Software pioneer transparency, and enables care information to be shared in real-time.

Jonathan’s talk will share the benefits and improved outcomes care homes have received from increased openness.

STEFAN SOSNOWSKI

RIGHT-TO-WORK & GDPR: ARE THEY LINKED? A recap of the current right-to-work guidance in the UK, and how right-to-work relates to the upcoming GDPR on 25 May, 2018. Stefan will reveal some simple-to-implement steps for enhancing your onboarding compliance process; the six GDPR principles around accountability; and also allow time for questions. Additionally, Stefan will give a brief overview of how technology can help the sector adhere to GDPR regulations.

THURSDAY | 11.45 | THEATRE 11

JAMES TARLING

GDPR COMPLIANCE FOR THE CARE SECTOR WEDNESDAY | 14.00 THEATRE 14

With one month to go until implementation of GDPR, James will provide an update on the latest practice, news and guidance. This session will be an opportunity to review and reflect on the steps that you have already taken; allowing you enough time to update your procedures to ensure that you are fully compliant with this new law.

GUY RANSOM

TRANSFORMING HEATING & HOT WATER COSTS TO PROFITS THURSDAY | 14.45 THEATRE 12

Guy’s interest in industrial and commercial heating was developed in working with Honeywell and the building management company Johnson Controls, where he was European Director of Financing. For the past 10 years however, he has been instrumental in helping Finn Geotherm to become one of the foremost renewable heating companies in the UK. In this educational talk, Guy explains how the combination of heat pump technology and the government’s non-domestic renewable heat incentive can transform the huge cost of heating and hot water to a net profit for your care home.

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PAUL ZALKIN

WHEN CARE HOMES GO WRONG: COMMON THEMES IN DISTRESS THURSDAY | 14.00 THEATRE 13 On a daily basis, the UK’s social and health care sectors are compelled to navigate immense political, regulatory, social, demographic and financial pressures, whilst the demand for high quality and compassionate care increases as the population grows and ages.

This seminar takes a practical look, from a restructuring professional’s perspective, of what can go wrong and what strategies are available to deal with care home distress.

KEVIN MOONEY

THE RISE OF ENERGY CONTRACTS WHY SO HIGH? THURSDAY | 13.15 THEATRE 12

Every business in the care industry has to pay for their energy; whether that be gas, electricity, or both. Most of you will have energy as the fourth largest expense in running your company. Kevin will breakdown energy costs and show what costs are forecast to be in future years.

He also wants to show owners and procurement teams when the best time is to negotiate their future contracts during the year.

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ROBERT ÅSTRÖM

THURSDAY | 13.15 THEATRE 11

FOR PEOPLE, BY PEOPLE: AN INDIVIDUAL-CENTRED APPROACH TO CARE

CARE SECTOR - EMPLOYMENT ISSUES IN BREXIT BRITAIN With the much-publicised recruitment crisis in the health & social care sector, Ross gives an update on the current employment law issues in the sector and scans the horizon for future developments post the UK’s exit from the EU. This session offers an opportunity to identify how providers might seek to manage their employment law risk whilst providing a quality and sustainable service.

Dementia care, as well as old-age care, should always be for the benefit of the person themselves. In this seminar, Robert looks at InterRAI tools - developed to put the person in the centre, focusing on their needs and abilities. Data collected from these tools can also, on an aggregate level, be used for resource planning and costing. For Robert, the bottom line is that care is always for people, and provided by people.

THURSDAY | 14.00 | THEATRE 14

NICOLETTE PEARSON GLENN SMITH & OLI SHELLEY

THURSDAY | 11.00 THEATRE 13

DEMYSTIFYING THE WATER MARKET: HOW TO DRIVE VALUE & EFFICIENCIES Since the market in England opened to competition in April 2017, business customers have been able to choose their water supplier. Glenn and Oli explain how to determine best value in the new market; including pricing methodologies and what you need to consider when tendering. They will also discuss the importance of operating more efficiently to reduce your costs and how to protect your business from unnecessary wastage.

GILLIAN GIBBON & GORDON BREARLEY

THE ASSURED ROUTE TO INCREASED PROFITS THURSDAY | 11.45 THEATRE 13 Effective cost management makes a big difference to profits. In this talk, Gillian & Gordon will define strategic cost management; explain why cost management is ‘life or death’ for businesses; and show how to engage staff to adopt a profit culture. The pair will explore the main overheads affecting care, and compare this to 12 months ago. They’ll finish by providing examples of costs incurred by care organisations and reveal how to mitigate them.

ANNA C. PARK

ROSS STROWGER

ANDREW BAKER

VIOLENCE IN CARE: CLIENT-CENTRED RISK REDUCTION STRATEGIES

WEDNESDAY | 11.45 THEATRE 13

THURSDAY | 14.45 THEATRE 14

STIMULATING THE SENSES: PROVIDING A POSITIVE & UPLIFTING ENVIRONMENT When so much of a person’s dignity and control is taken away by age, health or circumstances, it’s important to make uplifting solutions. Increased attention and comfort levels can improve our mindset and sense of value. Understanding the impact of this can help improve hope and dignity for a better quality of life. Nicolette discusses why a positive experience should be high on the list of priorities when designing a product or service.

JOHN PLUMRIDGE BA (HONS), MCIPS

CAPITAL ALLOWANCES CLAIMS – MAXIMISING TAX RELIEF ON CARE HOME OWNERSHIP Buying, building and developing care homes is a costly business and represents a substantial investment for care home owners/operators. However, the Capital Allowances Act 2001 enables those spending capital on these businesses to claim substantial tax relief. This seminar aims to simplify the complexities of the Capital Allowances Act to allow owners/operators to understand how they can obtain WEDNESDAY | 14.45 significant tax rebates and pay less tax going forward.

THEATRE 13

THURSDAY | 11.45 THEATRE 14

JO THORNLEY Reports state that 56% of social care staff have been physically assaulted in their job. Able Training has been passionately teaching aggression management and physical intervention within the care sector for over 10 years. This seminar will discuss behaviour and risk reduction strategies to improve staff confidence, competence, and reduce incidents of assault.

Andrew aims to help you improve your staff retention and care standards.

THE BENEFITS & PURPOSE OF MOTIONACTIVATED PROJECTIONS

WEDNESDAY | 15.30 THEATRE 14

HOW TO SELL A CARE HOME From the headline on an advert to the fine print on a contract, selling a business can be a complex process. Jo looks to simplify this process for you and provide some helpful advice on how to prepare your care home for a successful and profitable sale.

In this talk, Anna provides an introduction to the development and use of motion-activated projections in the care sector; focusing particularly on how it helps those living with dementia.

She’ll examine the social opportunities these interactions offer, the potential physical and mental benefits, and the importance of meaningful content and a person-centred approach.

everypart in GREGORY play DAVID a now can HOW TO MAXIMISE gence SAFETY WITH intelliINTEGRATED tificial andSECURITY aring SERVICES learnchine THURSDAY | 14.45 THEATRE ma- 11 at how Dave lookis a commercial, strategic and technical Sales Manager, with 20 years’ experience in We the security industry. estates.

He has gained experience working in a across number of roles, including: installation, service, project management, application dents engineer, network engineer, and commercial incisales manager. time to David looks at how we can we improve sponse response time to incidents across estates.

Herediscusses how machine and artificial prove intelligence can now weplay im-a part in everyday security operations, weand can what possibilities how can be achieved by integrating multiple plores service platforms. nar exsemiThis

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USING INTEGRATED ELECTRONIC FORMS FOR BETTER PATIENT CARE THURSDAY | 12.30 THEATRE 14

Gill’s talk will focus on Forms4health - a modular, easily integrated, electronic forms platform; allowing an organisation to quickly and easily design smart forms. She’ll discuss the numerous benefits this flexible design tool can bring to any home, including creating forms for any purpose that support workflows across a range of health care settings.

PAUL HORSBURGH

HOW YOU CAN DELIVER ACCREDITED TRAINING

ACHIEVING GREATER EFFICIENCY AND CARE STANDARDS WITH NEC FULL-IP NURSE CALL

In this session James Sowary from Remit Health will delve into the often-misunderstood world of apprenticeship training and the benefits new apprenticeship standards can have for your organisation, its colleagues and patients.

ABOUT THE SPONSOR: MOIRA GELMAN

WEDNESDAY | 14.45 THEATRE 14

WHY DO PEOPLE DO THINGS THEY KNOW THEY SHOULDN’T

WEDNESDAY | 15.30 THEATRE 12

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Remit Health are a national provider that deliver apprenticeship training solutions across healthcare. Remit offers a holistic approach for your organisational needs.

AT A GLANCE: • Tips on retaining critical colleagues

VISIT US ON STAND 13020

• Filling skills gaps with current colleagues • Improving the experience of patients and families

A behavioural safety discussion based around the court case of R v Fresha’s bakery, where 2 men died inside an oven. Moira will talk about the reasons and consequences of the actions that lead to these men taking a decision to do something that they knew they shouldn’t. She’ll explain how these reasons are usually the same regardless of the nature of the work.

• Making the most of your Apprenticeship Levy

WEDNESDAY | 15.30 THEATRE 13

THE IMPACT OF GENERAL DATA PROTECTION REGULATION AND INITIATING COMPLIANCE

PREPARING FOR YOUR INSPECTION This masterclass will be led by Ed Watkinson, Director of Care Quality, at Quality Compliance Systems (QCS). Ed and the QCS team will explain how CQC collect data prior to an inspection and will give top tips for care providers on how to demonstrate evidence of best practice.

This seminar will highlight the impact of the GDPR and transition timelines. Shaun will address key recommendations and industryrecognised practices to help you achieve GDPR compliance. There will also be a step-by-step approach to initiating a GDPR-compliant project.

Using mock inspection toolkits and other useful compliance aids, we will show you to prepare for your next inspection in a positive, forward-thinking way; and how to provide evidence that the way you are operating your Care services is aligned with the CQC’s fundamental standards.

MARKUS MERNE How can nurse call technologies help increase the efficiency of both nursing and service/IT staff, as well as improve the quality of individual care.

In Jan’s insightful seminar, it will be made clear why using unique Full-IP alarm features with open standards is key.

APPRENTICESHIP TRAINING When it comes to dementia care only the highest standards should suffice. Despite best intentions quality of care can suffer due to skills gaps, limited training budgets and colleague retention.

Paul’s seminar will go over the current requirements from awarding bodies for in-house trainers to be qualified to deliver and assess a range of accredited awards; such as patient handling, fire safety, health and safety, first aid, infection control, sova, food safety, and medication administration.

SHAUN BERESFORD JAN A. BECKERS

THURSDAY | 12.30 THEATRE 13

ABOUT THE SPONSOR: Quality Compliance Systems (QCS) is the leading compliance management system for the Care sector. Our service is enjoyed by over 37,000 care, dental and medical professionals, enabling Care providers to stay compliant with current CQC policies.

WHAT HAS NOKIA TAUGHT US ABOUT TECHNOLOGY AND CARE?

AT A GLANCE:

Markus Merne is a Finnish serial entrepreneur with a proven track history in looking beyond the normal to innovate the future. As CEO of Everon, he has steered the development of multiple technologies and teams to develop different solutions to benefit the care industry.

• Tips on how to prepare for your next CQC inspection • How to self-inspect with our mock inspection toolkits

VISIT US ON STAND 13056

• How to align with the CQC’s fundamental standards Markus looks at his story of technology and care within the Nordic region and why lessons learnt from some of the biggest players may predict the future of technology-enabled living.

• Demonstration of key features of the QCS care management system • Free 24-hour trial of the QCS Compliance Management System will be offered to attendees

WEDNESDAY | 13.15 THEATRE 14

• Q&A session

re to Make su r place u book yo rclasses aste for the m efore the online b there are show, as spaces limited ! available

MASTERCLASSES

GILL SMITH

WIN

Fortnum & M hamper wo ason rth

£275!

Stand 1002 2

ADAM HAYNES

T&Cs apply

PROVIDERS OF CARE HOME INSURANCE FOR OVER 20 YEARS

DISTINCT BUSINESS INSURANCE ON CARE HOMES – TAKE ADVICE TO GET IT RIGHT!

PROFESSIONAL | DEDICATED | KNOWLEDGEABLE JUST SOME OF THE THINGS WE CAN OFFER:

•

Over 20 years’ experience

•

•

Dedicated Account Manager

Treatment risk and medical malpractice with indemnity limit of £5m

•

Access to flexible panel of insurers

•

•

Strong relationships with key insurers such as Aviva, Axa, Travelers, Markel and RSA

Care Combined policies, including Material Damage, Business Interruption, Employers’ and Public Liability up to £10m

•

Direct access to a UK based claims team

•

•

Liaison with Insurers/Solicitors on your behalf

Abuse cover on either an occurrence wording or claims made basis up to £5m

•

Specialist schemes to help take the hassle out of insurance

•

Abuse and Treatment extension on any one claim up to £10m

•

Legal Expenses, Fidelity Guarantee, Goods in Transit, Personal Accident, Engineering, D&O and Cyber cover

Adam Haynes, our insurance expert, is on hand to answer your questions, so visit us on stand 10022…

01384 210014 |

www.dbinsurance.co.uk commercial@dbinsurance.co.uk

© 2016 Insurance Factory. Distinct Business Insurance is a trading name of Insurance Factory Limited, registered in England and Wales (No. 02982445).

Registered Office: Markerstudy House, 45 Westerham Road, Bessels Green, Sevenoaks, Kent TN13 2QB.Insurance Factory Limited is authorised and regulated by the Financial Conduct Authority (No. 306164).

Those running care homes know the ins and outs of their business, but according to show sponsor Distinct Business Insurance (DBI), with so many products on the market, choosing the right cover can be complex.

Adam Haynes, Commercial Manager at DBI, explains: “As a broker, we’ve been advising on insurance needs for nearly 30 years and research a multitude of providers and options for a truly tailored solution. We take individual circumstances into account, including unusual or historic premises or adverse claims history. We look at the building and contents being insured as well as public liability, and can split these between insurers if it’s beneficial.

Adam adds: “Our advice may prove to be more than worthwhile, particularly if the worst should

happen. If a business can no longer trade due to a flood or fire, for example, we can take into account gross profit levels, calculate and cover any increased costs of working and can even provide a PR professional to assist with crisis management.

“It’s also about safeguarding employees and residents, which is where cover for medical malpractice and employer’s liability is vitally important. Where most standard policies only cover a resident’s personal items up to the value of £500 at the most, we can arrange

To find out more about Distinct Business Insurance please visit our website or give one of our specialists a call.

separate contents policies for their peace of mind. Additionally, with technology becoming more popular among the older generation, gadget cover should be a consideration too.

“

There are a lot of options out there, but whether a business wants to chat over the phone or requires a visit from one of our knowledgeable Account Managers, we’re dedicated to helping care homes get it right.

“

WHY CHOOSE DISTINCT BUSINESS INSURANCE?

www.dbinsurance.co.uk 01384 210014

Jonathan Papworth, Person Centred Software Ltd Why Transparency of Care Improves Outcomes

Andrew Rowley, Frontier Care Services Connecting Your Care Home through Integrated Communications Technology

WHAT DO WE COVER? Second Wind Dreams The Virtual Dementia Tour was invented 20 years ago by PK Beville who is president of American non profit company Second Wind Dreams.

Experience Training The Virtual Dementia Tour is the only scientifically and medically proven method of giving someone without dementia an experience of what it might be like.

Improve Standards By walking in the shoes of a person with dementia, we can start to understand the issues that those with the disease experience every day, including: confusion, isolation, feeling lost, intimidated and vulnerable. Using our technology, we can understand the changes that need to be made to improve the quality of care.

Improve Lives The Virtual Dementia Tour helps staff and loved ones to truly understand what adjustments can be made to improve the lives of people living with dementia.

WHAT’S INVOLVED? Requirements of the VDT Requirements of the Virtual Dementia Tour can be delivered either within the dementia simulator or in the workplace.

The mobile unit will come to the workplace and has a selfcontained awning to use as a holding room and de-brief area (weather permitting). The mobile simulator is ideal for any care facility that has a safe parking area. If the workplace does not have the space for the mobile unit then we will opt for a classroom version. For this we would require two rooms, the first for the experience and the second for use as a holding and de-brief room.

Mr. Risto Jalovaara & Jim Ward, Fastroi Ltd The Digital Transformation of the Care Industry and How Improving the Quality of Care is Possible

Alex Caruso & Nicola Taylor, ACA & Abbeyfield Fern House: Five Languages of Care

Matt Luckham, Care Control Using Digital Technology to Transform Care

Gary Hibberd from Agenci / GDPR Direct GDPR; Who’s Caring For Your Compliance

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11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

THEATRE 11 | THURSDAY Rachelle Mills, KareInn The Future of Dementia Care?

Stefan Sosnowski, uComply Limited Right-to-Work & GDPR: Are They Linked?

Christine Blackledge, Metamorphosis Care Business Systems Why is There a Huge Demand for Nursing Care

Robert Åström, Raisoft Ltd For People, By People: An Individual-Centred Approach to Care

Luis Zenha Rela, Nourish Care The Role of Digital Transformation in Modern Care Delivery

Rob Hopkins, Avigilon How to Maximise Safety with Integrated Security Services

Simon Hooper, Health Connected Ltd. Activity Software and Alexa Improves Care and Delivers an ROI

VISIT US AT STAND 10070 01376 573 999 |info@training2care.co.uk training2care.co.uk

11.00 - 11.30

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.carehomeexpo.co.uk for the latest information.

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

THEATRE 11 WEDNESDAY

Ian Wilcox, MLL Telecom What’s HSCN & Why is It of Value?

THEATRE 11 THURSDAY

THEATRE 11 | WEDNESDAY

William McMorran & Roland McMorran, Architectonicus Using Architecture to Support an Active Community Model

Daniel Machover & Andrew Katzen, Hickman and Rose Deaths of Residents: Navigating Criminal, Coronial and Regulatory Investigations

Ross Joannides, Renray Healthcare The Right Pressure Area Care Products for the Right Resident

Martin Smith, wrdunn. Architecture A Guide to Good Design Principles for Care Homes

Dr Gareth Jones, LUX-IEC Limited on Behalf of Luxonic Lighting Smart LED Lighting Schemes for Improved Wellbeing

Simon Beck, Care Home Marketing Expert Make More Profit: Attracting Private Clients & Raising Your Prices

Jan A. Beckers, NEC Enterprise Solutions & Peach Technologies Achieving Greater Efficiency and Care Standards with NEC Full-IP Nurse Call

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

Anthony Carty, Alternative Business Funding A Whirlwind Tour of SME Finance

Anna C. Park, Care and Education Consultant for OM Interactive Ltd The Benefits & Purpose of Motion-Activated Projections

Jodi Robinson, Water Plus An Open Water Market: What it Means for the Care Industry

Mr Ralph Black, Commercial Finance Brokers (UK) Ltd Care Sector Finance - Your Options in 2018

Tobi Alli-Usman, Smooth Digital The Aggressive Growth Blueprint: Ramp Up Your Revenue

John Plumridge BA (Hons), MCIPS, Curtis Plumstone Ltd Capital Allowances Claims – Maximising Tax Relief on Care Home Ownership

Shaun Beresford, IT Governance Ltd The Impact of General Data Protection Regulation (GDPR) and Initiating Compliance

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

THEATRE 13 | THURSDAY

Simon Beck, Care Home Marketing Expert Make More Profit: Attracting Private Clients & Raising Your Prices

Ross Joannides, Renray Healthcare The Right Pressure Area Care Products for the Right Resident

Scott Sherriden, The Care Hub Driving Down Agency Spend & Sourcing Talent Directly

Kevin Mooney, First For Energy Group Limited The Rise of Energy Contracts - Why so High?

Tobi Alli-Usman, Smooth Digital The Aggressive Growth Blueprint: Ramp Up Your Revenue

Guy Ransom, Finn Geotherm UK Ltd Transforming Heating & Hot Water Costs to Profits

David Lockwood, Finders International Death and The Unattached

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.carehomeexpo.co.uk for the latest information.

Glenn Smith & Oli Shelley, Wave Demystifying the Water Market: How to Drive Value & Efficiencies

Gillian Gibbon & Gordon Brearley, Auditel The Assured Route to Increased Profits

Paul Horsburgh, Abertay International Training Ltd How You Can Deliver Accredited Training

Adam Hartrick, Hempsons CQC Inspections & Reports: When to Action & When to Challenge

Paul Zalkin, Quantuma LLP When Care Homes Go Wrong: Common Themes in Distress

Mr Ralph Black, Commercial Finance Brokers (UK) Ltd Care Sector Finance - Your Options in 2018

Jacqueline Stockwell, Leadership Through Data Information Governance – A Healthcare Overview

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.carehomeexpo.co.uk for the latest information.

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

THEATRE 13 WEDNESDAY

THEATRE 12 THURSDAY

THEATRE 12 | THURSDAY

THEATRE 13 | WEDNESDAY

THEATRE 13 THURSDAY

THEATRE 12 WEDNESDAY

THEATRE 12 | WEDNESDAY

Elaine Everett, Motivation & Co. (UK) Ltd How We Saved the NHS £78,000 in Just 10 Weeks

Jack Ogden, UPS Systems PLC How to Keep Critical Lifesaving Equipment Running in a Blackout

James Dunn, Beyond Funerals are Changing - How Do Care Homes Adapt & Benefit?

Markus Merne, Everon Oy/Ab What Has Nokia Taught Us About Technology and Care

James Tarling, Ashtons Legal GDPR Compliance for the Care Sector

Moira Gelman, SafetyNow Training Ltd Why Do People Do Things They Know They Shouldn’t Do

Jo Thornley, BusinessesForSale.com How to Sell a Care Home

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

Jeremy Huband, HSBC Care Homes: Developing Your Asset

Vic Rayner, National Care Forum Equality, Diversion and Inclusion – People at the Heart

Priya Chauhan, Google Digital Garage How to Build a Digital Marketing Plan

Debbie Le Quesne, Care Association Alliance and West Midlands Care Association Working in Partnership to Put Service Users First

Sue Brewin, Alzheimer’s Society How to Respond to Distressed Behaviours in People with Dementia

Aaron Ingham, The Abbeyfield Society Implementing Dementia Care Coaches in Care Homes

Adam Hutchison, Belmont Healthcare Group Enhancing Staff Retention for Improved Care Outcomes

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

KEYNOTE 15 | THURSDAY

Tim Barsby, The Care Workers Charity Supporting Your Care Staff

Andrew Baker, Able Training Support Ltd Violence in Care: Client-Centred Risk Reduction Strategies

Gill Smith, Aire Logic Ltd Using Integrated Electronic Forms for Better Patient Care

Lynne Omar, Cura Systems GDPR-Compliant Technology in Health & Social Care

Ross Strowger, Ashtons Legal Care Sector - Employment Issues in Brexit Britain

Nicolette Pearson, Platinum Beauty Ltd Stimulating the Senses: Providing a Positive & Uplifting Environment

TBA Keep an eye on the digital show guide and website for more updates on this seminar.

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

Caroline Baker, Barchester Healthcare 10-60-06 Steps to Enhance Dementia Care

Andrea Sutcliffe, CQC Mending the Cracks in the Pathway

Professor Martin Green OBE, Care England A 21st Century Vision for Social Care

Stephen Dorrell & Henry Elphick, LaingBuisson Creating Quality Improvement

Sue Lister & Ann Murray, Real People Theatre & York LGBT Forum Paper Bag People – Free to Be Me in Care

Sharon Allen OBE, Skills for Care Tackling the Social Care Nursing Shortfall

Sam Monaghan, MHA Methodist Homes Caring About Caring – The Difference We Can Make

Caroline Dinenage, Minister of State for Care Keep an eye on the digital show guide and website for more updates on this seminar. * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.carehomeexpo.co.uk for the latest information.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.carehomeexpo.co.uk for the latest information.

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

KEYNOTE 15 WEDNESDAY

THEATRE 14 THURSDAY

THEATRE 14 | THURSDAY

KEYNOTE 15 | WEDNESDAY

KEYNOTE 15 THURSDAY

THEATRE 14 WEDNESDAY

THEATRE 14 | WEDNESDAY

EXHIBITOR LISTINGS Abertay International Training Ltd Stand Number 14010 Abertay provide Accredited Trainer Awards at public venues throughout the UK, The range of accredited trainer courses include first aid trainer, manual handling trainer, dementia trainer, food safety etc. All courses include PowerPoint, lesson plans, trainer manual and awarding body trainer cert.

0845 3700 305 www.abertaytraining.co.uk ABLE Training Support Ltd Stand Number 12036 ABLE Training deliver bespoke training in positive behavioural support, managing aggression and physical intervention skills plus over 100 other courses for the care sector. They specialise in improving staff confidence and competence in the care of those with complex needs in a personcentred way.

01476979183 www.able-training.co.uk Ablyss Systems Stand Number 11076 The only Care Management software you will need. Our care management software helps carers plan, record, report and co-ordinate care on the go via smart phones. This results in time saved, admin simplified and an improved quality of care.

01625 535685 www.ablyss.co.uk/cms/index.html ACA Stand Number 7000 ACA (Alessandro Caruso Architecture and Interior Ltd) is a leading, multidisciplinary architecture firm in Hull and Yorkshire. We are dedicated to designing healthy environments, with projects nationwide.

01482869977 www.aca-i.com Acacia Training Stand Number 14012 Acacia Training are an OFSTED Good Rated training provider who deliver accredited Health & Social Care training throughout the UK from Levels 2-5 as well as mandatory short courses.

01782 646346 www.acaciatraining.co.uk Accora Stand Number 9010 Accora believe in nursing beds that look good. That’s why we have created an exclusive range of nursing beds, perfect for creating beautiful bedroom aesthetics in care environments.

01223 206 100 www.accora.uk.com

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Adaptive IT Solutions for Care Stand Number 9050 Adaptive are your one stop shop for all IT & AV requirements for your Care environment plus are specialist suppliers and installers of CLB Acoustic Monitoring.

08448086666 www.adaptiveit.co.uk Advanced Clinical Solutions Ltd Stand Number 8010 Clinical Governance Support Packages with a free initial consultation A simple 4 step process You Care: We C.A.R.E- Consult Analyse Recommend Evaluate 01633 415 427 www.advancedclinical solution.co.uk Adventure with Dementia Stand Number 11033 As dementia training specialists our exciting approach provides adventurous and engaging learning to improve the lives of people living with dementia and the care teams who support them. Our innovative approach to help care providers deliver a structured, measurable pathway to service excellence.

01905 900 190 www.adventurewithdementia.org Aire Logic Ltd Stand Number 11072 Aire Logic is a healthcare IT company dedicated to improving the delivery of care, from the clinical staff experience to measurable patient outcomes. We work across the healthcare sector, with services ranging from IT enterprise architecture to creating bespoke software solutions.

0113 468 8527 www.airelogic.com The Airedale Group Stand Number 6061 If you have any concerns with your existing laundry equipment and facilities or you are looking at the latest sector-specific innovations, visit our stand where we will be on hand to talk you through all of your options whilst showcasing our supply partner Fagor’s brand new equipment.

01274 626 666 www.airedale-group.co.uk Alarm Radio Monitoring Ltd Stand Number 9060 Easy to use wireless nurse call & staff alarm systems supplied and installed

by Alarm Radio Monitoring (ARM).

Systems are quick to install with minimum disruption to residents and staff. Call logging provides an audit trail of events and 24/7 engineer helpline in case you need it. Visit stand 9060.

01568 610 016 www.arm.uk.com

Alert-iT Care Alarms Stand Number 13074 Alert-iT is one of the UK’s leading innovators and forward-thinking manufacturers specializing in the design, production, distribution and support of care alarm technology that aids in the care of epilepsy and falls management across the UK and Europe.

01530239900 www.alert-it.co.uk

APEX Medical Stand Number 7061 APEX Medical Limited is a market leading developer, manufacturer and supplier of Pressure Area Care equipment and Medical Beds. Please come and view our market leading and innovative products on stand 7061 and see how we can save you money with you equipment needs.

01322 520 560 www.apexmedicalcorp.co.uk

Beyond Stand Number 11020 The trusted companion for everything after life, whether that be writing a will, arranging an unexpected funeral or planning for the future. With over 1,000 funeral directors across the UK, all with full pricing and reviews, we help hospitals and hospices arrange atneed funerals for their families.

020 8629 1600 www.beyond.life

Bristol Energy Business Stand Number 7052 We are Bristol energy, a different kind of national gas and electricity supplier to both homes and businesses. The difference comes from the way we are trying to change the market and make it fairer, more ethical and transparent all of our profits are reinvested into the community!

0808 168 3888 www.bristol-energy.co.uk/business

Alpha Furniture Stand Number 9011 Alpha Furniture are the one-stop-shop for all aspects of care and nursing home indoor furniture, for lounge, dining and bedroom. Many of our products are also designed and manufactured specifically to aid residents with dementia. Visit us today on stand 9011 to see how we can support you.

01494 670600 www.alpha-furnishing.com

Aqua Protec Stand Number 8041 Aqua Protec are widely recognised as water hygiene specialists having provided Legionella control services to clients from varying sectors for over 25 years. We specialise in providing consultancy, pre-planned maintenance and mechanical engineering services to healthcare facilities.

01386 793690 www.aquaprotec.co.uk

Biasi UK Stand Number 6014 Biasi UK produce a range of Low Surface Temperature radiator covers that can be fitted to existing radiators or supplied with either single or double convector radiators. Manufactured in the UK our LST cover will not allow the surface temperature to exceed a maximum surface temperature of 43.

01922 714 645 www.biasi.uk.com

BusinessesForSale.com Stand Number 12000 BusinessesForSale.com connects business buyers and sellers. Search over 200 care homes for sale along with thousands more businesses and franchises in all sectors imaginable. And if you are looking to sell, we can help you find the right buyer. www.uk.businessesforsale.com

Alt-Energi Services Limited Stand Number 9071 Alt-Energi Services Limited are a supplier and installer of renewable energy products designed to reduce the running cost and carbon emissions of running a business.

07931 376 737 www.alt-energi.co.uk

Architectonicus Stand Number 7074 Architectonicus, UK’s leading Dementia Architects. Considerable research documentation backs up a world’s first approach to nursing and residential care. We are available to present our unique, wellbeing centred strategy, this is also informed by first hand study of acclaimed care models world wide.

01886 821 971 www.dementiaarchitects.co.uk

Bison Assist Stand Number 8023 Bison Assist offer a wide range of risk assessment services throughout the UK. With nationwide reach, we work in both the public and private sector and have experience supporting customers in variety of industries.

0800 8620066 www.bisonassist.co.uk

Alternative Business Funding Stand Number 6030 alternativebusinessfunding.co.uk provides a free and easy way for SMEs to find finance for their business. ABF is simple, safe, efficient, free and fair with our unique Funder Finder engine allowing the business owner to search for available finance without impacting their credit rating.

0800 027 7065 www.alternativebusinessfunding. co.uk Ametros Group Ltd Stand Number 12080 Drawing on decades of experience, our team gives you a leading edge in protecting your brandand reputation from the risks associated with noncompliance and exposure under the GDPR .

Our consultancy led process prepares your organisation to comply with the GDPR. 0330 223 224 6 www.ametrosgroup.com Aon Risk Solutions Stand Number 13044 Aon arranges insurance solutions for over 500 nursing homes including dementia care services, in the UK. 0333 920 7072 www.carehomes.aon.co.uk AP Architecture Ltd Stand Number 7050 A P Architecture is an award winning practice, with over 30 years experience within the Care Industry, across many sectors. We look to work alongside clients so as to ensure both the brief and budget are achieved, along with a high level of design to ensure the development meets the specific needs.

01952288293 www.ap-architecture.co.uk

Ashlays Flooring Stand Number 10080 Here at Ashlays Flooring we are experienced in the supply and installation of specialist flooring within the care / residential and medical sector. We also supply and fit commercial Curtains and Blinds for a complete package.

01597829494 www.ashlaysflooring.com Ashtons Legal Stand Number 13024 As the CQC regulations change over time it will become increasingly important to obtain both practical and affordable legal advice in order to stay on top of these changes. At Ashtons Legal we offer sound legal advice that eases the burden and gives care home managers and owners peace of mind.

0333 404 0742 www.ashtonslegal.co.uk/carehomes-cqc Auditel Stand Number 7030 Care organisations are challenged to deliver improved front line services with ever- reducing income and funding.

Auditel works with the care sector to reduce operating costs, release extra cash, ensure best value for every £ spent and to deliver procurement expertise, buying power and resource.

0203 376 3201 www.auditel.co.uk/ theoverheadexpert Bakare Beds Ltd Stand Number 6034 BaKare’s philosophy is to Enhance Independence and to Enrich Lives. We have collaborated for over 24 years with Care Homes, Hospices, Therapists and Individuals to provide innovative solutions. We supply Beds for adults and children, as well as Furniture, Postural Management and Hygiene solutions.

01752 512222 www.bakare.co.uk

Blue Stream Academy Stand Number 12040 Blue Stream Academy’s Nursing & Care Home suite contains 60+ CPD accredited modules, alongside a highly sophisticated and dynamic Management of Information System.

Our platform enhances trainee skills, patient experience and organisation reputation, whilst improving efficiency and saving money.

01773 822549 www.bluestreamacademy.com Borer Data Systems Ltd Stand Number 9000 Borer Data Systems supplies a complete Access Control solution designed to permit access only to people with the necessary authority to enter a particular area. Our systems provide the ability to control, monitor and restrict the movement of residents, visitors and staff.

01189791137 www.borer.co.uk Box Power CIC Stand number 5072 Box Power is a business energy consultancy like no other. We`re not here to make money. We`re here to make a difference. In fact, we`re the UK`s first not-for-profit energy consultants for business. Few people know the UK energy market like we do.

01204 387155 www.boxpower.org.uk Bridgman Stand Number 8051 Bridgman has supplied quality commercial outdoor furniture to the care home industry for over 40 years. Our experience has helped us to understand the requirements for this industry. All of our ranges of maintenance free furniture have been designed with style, comfort and quality in mind.

02088047474 www.bridgman.co.uk

CALICO INTERIORS Stand Number 13072 Care home Design & Furnishing Specialists With over thirty five years’ experience in the soft furnishing industry Calico Interiors is you’re one stop for all your Care Home Interior needs , with both design & manufacturing capability we can give you the best independent advice for your project.

01594833841 www.calicointeriors.co.uk Camelot Real Estate Management Stand Number 8075 Camelot are leading, international and trusted Vacant Property Service specialists, with over 25 years’ experience. Camelot Real Estate Management, a Camelot Europe company, offer a range of management and vacant property security services for a wide range of companies across many industries.

0203 262 0173 www.uk.cameloteurope.com Capita Workforce Management Stand Number 12052 We are specialists in workforce management solutions. We design, build and support intuitive Time and Attendance (T&A) and Access Control software. We know what it takes to design and develop first-class T&A software that cuts down your admin, frees up management time and reduces costs.

01793 715475 www.capitawork forcemanagement.co.uk Care Association Alliance Stand Number 11014 The Alliance is made up of the local Care Associations around the Country who work together to share best practice, experience, success and failures between members to foster self-confidence locally in their discussions and negotiations with Local Authorities and NHS CCGs. 01384 637 116 www.careassociationalliance.org. uk Care Check Limited Stand Number 13060 DBS Checks completed in as little as 24 hours. Super quick setup and no registration fees! Register now and you can start processing DBS checks for your staff today from as little as £5.00 admin fee per check.

0333 777 8575 www.carecheck.co.uk

Care Control Systems Stand Number 7040 The easy-to-use digital care management system. Developed by a care home, with in-depth understanding of the challenges faced by service providers, Care Control is helping providers across the UK to improve service user outcomes, meet regulations and make time and cost savings. Visit us for a demo!

01822 738100 www.carecontrolsystems.co.uk Care England Stand Number 11070 Care England is the leading representative body for independent care providers. Our members include single care homes, local groups and national providers. They provide a variety of services for older people and those with learning disabilities, mental ill health and other long term conditions.

020 7492 4840 www.careengland.org.uk Care Home Bed Finder Stand Number 6024 CareHomeBedFinder is a more effective and easier way to connect families and care providers. As a care provider are you looking to take control of your bed availability with an easy and effective work flow solution?

CareHomeBedFinder has the solution....

01202233463 www.carehomebedfinder.co.uk Care Home Management Stand Number 12054 Care Home Management is the leading magazine for the care home sector.

Published for more than twenty years, Care Home Management provides news, features and information and is essential reading for care home managers, operators and directors of care homes in the UK. Visit www. chmonline.co.uk 01892 663350 www.chmonline.co.uk Care Home Marketing Expert Stand Number 7072 We help care home owners and managers like you create cost effective marketing to fill their beds, raise their prices and end occupancy problems.

Our solutions include: Our unique ‘Full Beds Forever - Outsource Marketing Department Service, Full Agency Marketing Services, Mentoring Program & Book.

01977 232233 www.CareHomeMarketing Expert.com Care Quality Pharmacy Stand Number 11064 A leading specialist care home services provider with paperless eMAR and Care Planning, paper based coloured MAR charts, eLearning, quality audits and face-to-face training with Skill Set Training, our pharmacist led in-house training school. Delivering excellence to your door, 7 days a week!

0800 970 8844 www.carequalitypharmacy.co.uk CareDocs Stand Number 13076 CareDocs is an innovative computerbased care planning and home management system developed for care providers. Favoured by care establishments throughout the UK, CareDocs is the market leader in care planning, and supports care providers in achieving the highest standards in CQC compliance.

0333 500 5115 www.caredocs.co.uk

carehome.co.uk Stand Number 8052 carehome.co.uk is the UK’s leading care home review website and receives over 16 million visitors each year (over 30 times more traffic than any other competitor website).

0044(1)488 684321 www.carehome.co.uk CareHomeLife Stand Number 9020 CareHomeLife is one of the longest established leading suppliers of medical consumables, housekeeping products, equipment and furniture to the UK care home market. Our mission is to be your key partner, to improve efficiencies and to be outstanding.

01772 425310 www.fischeatlhcare.co.uk Carers Coaching Academy Ltd. Stand Number 8001 Marrying Coaching with Training.

Revolutionary Carer Induction Onlne Master Coaching - positive impact on confidence, committment, response to challenges, stress related absenteeism and recruitment costs. Trackable, goal orientated and certificated programs with expected outcomes.FREE Discovery Days 07860 432568 www.carerscoachingacademy.co.uk Caring UK Magazine Stand Number 12042 Caring UK is the number one magazine for key decision makers in the elderly care sector. Mailed monthly free of charge, targeting Proprietors, Managers, Financial Directors, individuals working within Purchasing Dept, Matrons and Senior Nursing Staff of Care Homes, Nursing Homes, Retirement Villages.

01226 734288 www.caring-uk.co.uk Codestone Solutions Ltd Stand Number 12050 Codestone are an award winning SAP Business One and Microsoft 365 partner providing solutions that help care home organisation reach their full potential through technology.

0370 334 4000 www.codestone.net Commercial Finance Brokers (UK) Ltd Stand Number 7013 A national, award winning, whole of market commercial and business finance broker with 20+ years experience sourcing finance for the Care Home sector. This broker focuses on sourcing the most competitive and suitable finance to achieve the client’s objectives. FCA registered and full NACFB member.

0800 999 2015 www.cfbuk.com Compass Associates Stand Number 13034 Compass Associates is an awardwinning, specialist health and social care recruitment consultancy providing tailored, high quality recruitment solutions for permanent assignments and fixed term vacancies.

02392 384 555 www.compassltd.co.uk

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Create Skills Stand Number 8032 Create Skills are a leading work based learning provider who offer a range of bespoke and accredited training courses to learners and employers nationwide.

Established in 2006 and now part of the RNN Group, we are a training provider who take pride in making a tangible difference to our customer.

01709 468011 www.create-skills.co.uk Co-op Funeralcare Stand number 8044 As the UK`s leading Funeral Director, Co-op Funeralcare is passionate about providing exceptional service and personal care to the highest of standards. Through their national funeral home network, colleagues are supporting and helping people to plan for the future. www.coop.co.uk/funeralcare Cura Systems Stand Number 11050 Cura Systems have developed the most comprehensive care home management software for your care home. We offer intelligent and modern care planning, medication management, staff planning, notes & time and attendance monitoring software. Contact us to revolutionise the management of your care home.

020 3621 9111 www.cura.systems Curtis Plumstone Associates Stand Number 8082 Many “Care & Nursing Home” owners are unaware their property represents a potential for major tax relief. However, whether it’s a second hand purchase or new build, the services of a “Capital Allowances Specialist” such as “Curtis Plumstone Associates” are required to maximise this major tax relief.

02393 074515 www.curtisplumstone.com CV-Library Stand Number 9061 CV-Library is one of the UK’s leading job boards, boasting a database of over 12 million CVs. We work with thousands of companies, offering the most comprehensive recruitment solutions: whether you want to search CVs on our extensive database, or advertise your roles to a wide pool of talent.

01252 810995 www.cv-library.co.uk D3 Interiors Stand Number 7000 At D3 Interiors we provide inspiring ranges of furniture to suit all budgets and styles; whether you simply require a new office chair or are looking for a complete re-design, we have the knowhow and experience to bring your ideas to life.

01482 878737 www.d3interiors.co.uk Daily Sparkle Stand Number 8074 The Daily Sparkle is a professionally written reminiscence newspaper and activity resource full of articles, quizzes, puzzles and entertainment, geared towards stimulating the mind, improving memory and building relationships. The Daily Sparkle also offers Activity Coordinator training across the UK. 0800 228 9698 www.dailysparkle.co.uk

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DB Fire Safety Limited Stand Number 13032 As an independent fire safety consultancy, we help owners and managers of residential care premises meet their responsibilities under fire safety legislation. Our experienced personnel are qualified to carry out your fire risk assessment and provide specialist training to your managers and staff.

0800 246 1945 www.dbfiresafety.com deister electronic (UK) Ltd Stand Number 10011 Deister’s integrated solutions offer peace of mind over the safety and protection of residents, staff, equipment and information whilst maintaining the privacy and dignity of residents. This also reduces administration to free up staff time to spend with residents, improving their quality of life.

01775 717100 www.deister.co.uk Derwentside College Stand Number 9080 We are the biggest apprenticeship provider in the North East region and one of the biggest in the country, actively supporting the government’s priority of apprenticeship growth and being at the forefront of the national Apprenticeship Reform.

01207585900 www.derwentside.ac.uk Desuto Stand Number 12084 Are you providing lawful care?

Desuto web-based interactive Mental Capacity Act tools simplify complex decisions that arise when caring for the most vulnerable people in society.

Developed and used by experts in the field, our tools reduce report writing times by up to 87%.

07919372800 www.desuto.com Dignity Stand Number 13046 When customers choose a Dignity Prepaid Funeral Plan they get peace of mind that all their funeral costs and arrangements are taken care of. We are a FTSE 250 business, and one of the UK’s leading provider of prearranged funerals, with more than 740,000 people having made arrangements with us.

07770 013 918 www.dignityfunerals.co.uk Distinct Business Insurance Stand Number 10022 We understand that your care, nursing or residential home is focused on providing the right care for some of the most vulnerable members of our society. The Care Home insurance policies we arrange are designed to cover a wide range of homes, with the ability to be tailored to your business.

01384 210014 www.dbinsurance.co.uk/ourproducts/care-home-insurance Dragon Drilling (Water and Energy) Ltd Stand Number 13062 Dragon Drilling (Water and Energy) Ltd are a leading specialist drilling contractor operating nationwide across the UK. We provide solutions for water boreholes, ground source heating systems and site investigation work for both the domestic and commercial sectors.

01824 707777 www.dragondrilling.co.uk

Driven by Health with Care Stand Number Press Area Driven By Health With Care is an ever evolving multi-media platform, that offers a uniquely different magazine to any other title within the Health & Care Home sector.

01323 318615 www.drivenbyhealth.co.uk Eazipay Ltd Stand Number 9062 Direct Debit, the Eazipay way to make your cash flow! It may seem like an obvious question but why are you running your business? By using Direct Debit to collect money your business is owed and by giving your customers new and exciting payment methods Eazipay will make your cash flow.

01353 864 949 www.eazipay.co.uk Eclipse Nursecall Systems Stand Number 12041 ENS for the past 30 years, have manufactured & supplied market leading Nursecall, TeleCare and Care Communication Systems to many of the leading UK’s leading Age Care Operator’s. Please come to Stand No 12041 and discuss how ENS’ Smart Touch Screen Nursecall & Telecare will improve your services.

01624 832821 www.aurumnursecall.co.uk - www. infonetconsole.co.uk ECOLEC LTD Stand Number 9082 It is time to herald the new age of Electric Heating. ECOLEC LIMITED are leaders in this field, and are proud to announce an addition to their wellknown selection of panel heaters. We present a 43ºC low surface temperature panel heater range for such applications required by UK Health and Safety Executive without unnecessary guarding.

01902 457575 www.ecolec.co.uk EduCare Learning Ltd Stand Number 12013 In an industry where staff turnover is known to be high, our aim is to produce high-quality content that will motivate your workforce, while providing you with robust training reports and evidence of learning for inspectors.

01926436211 www.educare.co.uk Eldercare Group Ltd Stand Number 11022 Ever had a private fee-payer run out of money whilst in your care? We provide specialist, SOLLA accredited advice to self-funders worried about how long their capital will last. Our aim is to put a solution in place that means that capital won’t run out. Great news for them and for your cashflow.

0800 082 1155 www.eldercaregroup.co.uk Elstead Lighting Ltd Stand Number 7046 Elstead is one of the UK’s leading manufacturers and international distributors of quality decorative lighting since 1969. Elstead have introduced 500+ models in their 2018 catalogue. Visit the showroom in Hampshire to see the full collection on display or pick up the latest catalogue at the show. +44 (0)1420 82377 www.elsteadlighting.com

Emery & Savage Consulting Ltd Stand Number 6012 At emery & savage homecare we appreciate that, in the domiciliary and care home sectors, time can be of the essence. That’s why we specialise in supplying Mobile hardware that’s that’s fully set up, connected and ready to go the very moment it’s switched on.

01270536918 www.eandshomecare.co.uk encourage activity Stand Number 13010 We promote social interaction and engagement, catering for a wide range of individuals, including those living with dementia, within care and residential settings. We achieve this through animal assisted therapy and meaningful, Person Centred physical activities and accredited training for staff.

07867313415 www.encouageactivity.co.uk Estate Research Stand Number 8034 Estate Research are International Probate Genealogists who specialise in locating kin worldwide. We offer a free service to the public and private sector and hope we can assist you in locating family for your clients.

01942 826500 www.estateresearch.co.uk Eurocom CI Limited Stand Number 8042 Eurocom CI provides hassle-free online DBS checks with fast turnaround times.

Our ISO27001 accredited e-Bulk system allows employers to take control of the entire DBS checking process. There is no sign up fee or hidden charges - only fast turnaround times, reduced cost and dedicated support.

01372886920 www.eurocomci.co.uk Everon UK Limited Stand Number 7015 Everon specialise in secure, modular, mobile tecnology for care. Our digital ecosystem is cloud based and fully scalable with the user’s needs at the centre whilst focussed on the business needs. We offer quick-installed and enabling solutions that promote dignity at home and in residential care.

01233 22 55 30 www.everon.net Fastroi Ltd. Stand Number 12070 Fastroi is a Finnish software company providing mobile ERP and client data systems for social and healthcare.

Our smart solutions enable versatile data acquisition, storage, analysis and transfer between different IT systems. +44 (0)775 6668444 www.fastroi.fi/en Fellows Healthcare Stand Number 6010 Fellows Healthcare offers bespoke recruitment solutions to support and care for vulnerable adults and children.

Supplying into a range of Healthcare settings, call us to see how we can support either your Healthcare career or your Healthcare service.

01902854824 www.fellowshealthcare.co.uk

Filestream Ltd Stand Number 12030 Filestream supplies electronic document management solutions to the Care & Nursing Home sector. Customers include Look Ahead Care & Support, Kingsley Healthcare & MHA. Our new OfficioDM product is ideal for even the smallest care home. Let us help you comply with GDPR with ease by April 2018.

0118 989 3771 www.filestreamsystems.co.uk Finders International Stand number 5022 Finders International are global probate genealogists. We trace missing heirs and beneficiaries to Estates, funds and assets worldwide and can provide this service FREE of charge to Carehomes and local authorities. Visit our stand for more information or to speak to a member of staff.

0207 490 4935 www.findersinternational.co.uk Finn Geotherm UK Ltd Stand Number 7060 Finn Geotherm are experts in renewable heating design and installation. They’ve installed award winning systems in all building types, including many listed stately homes.

Their systems dramatically reduce heating costs, provide access to generous government incentives and reduce carbon emissions.

0800 999 3240 www.finn-geotherm.co.uk First For Energy Stand Number 6072 Experts in arranging tailored Energy solutions for care homes of all shapes and sizes! We are here for you every step of the way, saving you time, money and providing essential services to ensure that you have a bespoke energy solution that has been put together specifically for your organisation.

0151 363 3966 www.firstforenergygroup.com Fitnniss Stand Number 13016 At Fitnniss - Wellbeing in care, we offer a range of activities to increase the wellbeing of your residents and service users. Including exercise and mobility sessions, massage therapy, an African drumming experience and Falls prevention programmes and much more to come.

0121 411 9934 www.fitnniss.co.uk Florence Stand Number 11010 Florence is a website that connects care home managers directly to local, pre-vetted registered nurses looking for extra shifts. By cutting out the staffing agencies, your care home saves up to 30% on your monthly staffing costs. Call us to set up a no-obligation demonstration 020 3911 2555.

02039112555 www.florenceapp.co.uk/findqualified-nurses FMP Global - Payroll Services Stand Number 11030 FMP Payroll Services provide BACS registered payroll outsourcing solutions for companies who do not want to run their payroll completely in-house, and HMRC approved software to create user friendly blended HR & Payroll software and services for existing payroll teams.

01293 789940 www.fmpglobal.co.uk

Fortis corporate lending Limited Stand Number 8062 Whole of market finance specialist.

01279 759300 www.fortislending.co.uk Fraser and Fraser Stand Number 9070 Fraser and Fraser is one of the UK’s largest firms of professional probate researchers. We truly understand the sensitivity that needs to be applied to issues such as tracing next-of-kin.

Our reliable results are built upon comprehensive experience, having worked with the Public Sector since 1971.

020 7832 1400 www.fraserandfraser.co.uk FRL Flooring Stand Number 5040 FRL Flooring - a subsidiary brand of Flexible Reinforcements Ltd has expanded on its 50 years of experience in the distribution of plastics with its new flooring brands Rococo LVT, Athena Woven Vinyl tiles and rolls, Herencia Parquet style LVT and Jumpax underlay systems.

01282 478220 www.frlflooring.co.uk Frontier Care Services Stand Number 12071 Frontier Care Services, part of the Frontier Group, provides a full solution to the care industry, when it comes to the telecommunications for mobile, connectivity, telephony and The Cloud.

With reduced rates and dedicated customer service, we enable the care sector to focus on what they do best.

08001244348 www.thefrontiergroup.co.uk FRS Payroll Solutions Stand Number 7080 Outsourcing your payroll means you receive all the benefits of having a payroll department without the hassle or the overheads. We take care of; All payments & Reports \ Electronic Payslips \ Starters & Leavers \ RTI Submissions \ Pension Auto-enrolment \ Year End Process FRS 01443 809000 www.frspayroll.co.uk Funeral Zone Stand Number 10033 Funeral Zone is the UK’s leading free online resource for the bereaved. We provide a clear way for the public to research and explore end of life options and funeral planning during what can be a very difficult time.

01392 409760 www.funeralzone.co.uk GAMA Healthcare Ltd Stand Number 11000 GAMA Healthcare is at the forefront of infection prevention and control technology developing and manufacturing premium products under Clinell, Carell and Cleanall brands.

Now introducing Contiplan by Clinell, All in One Cleansing Cloths - the complete solution for expert continence skin care.

0207 9930030 www.Clinell.com

GDPR Direct GDPR Direct - Giving Data Proper Respect Stand number 12082 Our custom site gives you the tools to manage your day to day data processing requirements. From consent recording and subject access requests, to incident response and breach reporting, all tracked and evidenced.

GDPR Direct makes data management simple (0) 3333 350 717 www.gdprdirect.com Gloveman Supplies Ltd Stand Number 9041 Over the past 14 years GSL have grown to become one of the leading suppliers of quality disposable medical products to the healthcare sector. We have a dedicated team with excellent industry knowledge, which enables us to offer advice on the best quality products at very competitive prices.

01209 310862 www.gloveman.co.uk Goldfinch Developments Limited Stand Number 7042 Here at Goldfinch Developments Limited, we don’t just build care homes, we understand care homes.

We understand how they function, we understand their facilities, we understand their design and we understand the needs of the people who live in them.

01733 306323 www.goldfinchdevelopments.co.uk Health Metrics Stand Number 13040 Health Metrics is a leading provider of the market’s most advanced care management software. Our enterprise care management software, eCase, supports the functions of domiciliary care, care homes and independent living for organisations of any size.

0207 321 3707 www.healthmetrics.co.uk Heat Electric Ltd Stand Number 11016 Heat Electric Ltd specialise in a quality range of electric water filled radiators, for the Low Surface Temperature (LST) market place, where safety is paramount. The radiators offer an LST of 43c, which satisfies the NHS safe surface temperature guideline.

01422 231943 www.heatelectric-uk.com Hempsons Stand Number 6020 Hempsons support providers in delivering quality services. Areas of legal and regulatory advice include: CQC, GDPR, safeguarding, employment, property, corporate and commercial, charity law and dispute resolution. Hempsons social care advice line offers providers 15 minutes free legal advice.

01423 522331 www.hempsons.co.uk Hickman and Rose Stand Number 7070 A care home resident’s unexplained or suspicious death causes great distress and uncertainty. Difficulties become acute where management is underprepared. Our highly ranked team provides advice and representation to companies and professionals facing regulatory, criminal and coronial investigation 02077025331 www.hickmanandrose.co.uk

Horcher GMBH Stand Number 6050 Horcher Medical Systems Safe Patient Handling We serve individuals with disabilities, caregivers, and health care institutions with it’s extensive line of patient lifts, lift slings, bathing aids and flusher disinfectors. Horcher quality means safety and reliability.

0049 61879204 0 www.en.horcher.com iC2 CCTV Stand Number 7082 iC2 CCTV integrated security solutions use technology to help registered providers deliver the safe, effective, caring, responsive and well-led adult social care required by the CQC. With iC2 you overcome the resource challenges facing the care sector and deliver better quality care services.

020 3747 1800 www.ic2cctv.com Innasol Ltd Stand Number 7032 Inspection Ready Healthcare Ltd Stand Number 12011 Adult Social Care Sector - Quality Improvement and Compliance - Do you Care about Care? - We do. Inspection Ready Healthcare (IRH) Ltd can help and support you through CQC Inspections, CQC Registrations of both homes and managers and help improve your CQC Ratings and your business.

07738720696 www.inspectionreadyhealthcare. co.uk Inspired Energy PLC Stand Number 9051 Inspired Energy PLC is one of the largest energy consultancies in the UK. Whether it’s energy procurement, market analysis, retrospective audits, energy management, bureau services, water auditing, site operations or renewable energy projects; Inspired can help manage your care home’s energy needs.

01772 689 250 www.inspiredenergy.co.uk Integrated Architecture Stand Number 11052 We are a multi-disciplinary practice comprising architects, engineers and cost consultants with a track record of expertise in the sector with projects ranging from care homes to hospices and from retirement apartments to continuing care villages.

01452 422 888 www.iahaa.com Integrex Limited Stand number 7034 Integrex is a leading UK Designer, Manufacturer and Supplier of Innovative Technology solutions for Education, Healthcare, Corporate and Retail.

-Interactive Immersive rooms -Electronic Visitor Management -Virtual Reality -Interactive Screen -Various payment and weigh scale kiosk 01283 551 551 www.integrex.co.uk

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IPROS CUBE Stand Number 13064 Care providers need to ensure delivery of high-quality care and compliance with statutory regulations. Uniquely, IPROS CUBE provides an affordable and customised reporting toolset which enables a real-time view from ‘ward to Board’, proactive management processes and clear accountability.

01483 688 000 www.iproscube.com

LED Light Vision Stand Number 13022 LED Light Vision provides turnkey LED lighting solutions to the new build and built environments with a full range of capabilities, including design, supply, install, manufacture and distribution.

Our products include fully warranted high quality LED lighting fittings and controls.

01162347029 www.ledlightvision.co.uk

Meiko UK Limited Stand Number 8080 Meiko TOPIC 20 is the automatic bedpan washer-disinfector to rely on.

Emptying, cleaning and disinfection of care utensils takes place within a closed environment, a process that is pleasant for staff. There are no hidden costs and a 3 & 5 year ‘No-Bills’ guarantee, for complete peace of mind.

01753 215120 www.meiko-uk.co.uk

IT Governance Ltd Stand Number 11002 IT Governance is a leading global provider of IT governance, risk management and compliance solutions, with a special focus on cyber resilience, GDPR, ISO 27001 and cyber security.

Our Protect - Comply - Thrive approach is aimed at helping your organisation achieve resilience.

44 (0)333 800 7000 www.itgovernance.co.uk

LSI Energy Stand Number 6032 Save on your utility costs & join the thousands of others already benefiting from LSI Energy. It’s quick, easy and our dedicated team of experts will do all the hard work. Simply tell us your needs; electricity, gas, water or telecoms and our experts will source prices from our trusted supplier.

01727877020 www.lsienergy.com

John O’Conner (Grounds Maintenance) Ltd Stand Number 12034 John O’Conner is highly experienced in providing a full range of first class grounds maintenance services across the UK. As skilled landscaping contractors, our diverse range of services are delivered to the highest possible standards, whilst keeping inline with our ISO management system.

01438717175 www.johnoconner.co.uk

Luxonic Lighting Ltd Stand Number 7020 Since 1986, our passion for creating energy efficient products has seen us deliver a comprehensive portfolio of lighting and controls solutions. Our products enhance elderly people and Dementia sufferers’ every day lives, aiding their ability to navigate areas and regulate their sleeping patterns.

01256 363090 www.luxonic.co.uk/dementia-andcare-home-lighting

Memoria Direct Cremation Stand Number 6040 At Memoria we believe in quality funerals at an affordable price. Whether you need to arrange an affordable cremation, you’re interested in a direct cremation or you’re looking to plan ahead with a pre-paid funeral plan. We are here to make arranging a funeral simple, removing unnecessary costs, 0800 862 0150 www.memoriadirectcremation. co.uk/ or www.low-cost-funeral. co.uk/

Juno Telecoms Ltd Stand Number 14060 Juno Telecoms are providers of nurse call & phone systems and services. Patients, nursing personnel and administration must be able to communicate with each other quickly and efficiently. Our solution, iCall integrates the nurse call system with the phone system, even making use of existing wiring.

01332 412251 www.junotelecoms.co.uk

Martin Dixon Ltd. Stand Number 11012 Martin Dixon Ltd has been established for more than 30 years with vast experience in dealing with both Care home owners and developers We can offer a full Electrical and heating solution for care homes We are Carbon Trust Accredited meaning we can offer grants towards the cost of LED lighting.

01482 574174 www.martindixonltd.co.uk

KareInn Stand Number 11031 KareInn is a new breed mobile care planning and recording App that gives Carers the tools and insights to deliver improved person-centered, quality care on the go. Our mobile solution gives carers back more time to care and gives Managers better visibility as to what’s happening day to day.

07970281776 www.kareinn.com Kingsway Asset Finance Ltd Stand Number 7002 With a pedigree stretching back to 1992, Kingsway is one of the UK’s longest established independent asset finance and leasing companies, specialising in serving the SME market.

We are very flexible on equipment types and will consider any asset that has a bona fide business use.

01625 540 600 www.kingswayfinance.com LaingBuisson Stand Number 9032 LaingBuisson has been serving clients in health and social care for over 30 years. The chosen provider of data on the UK independent healthcare market to the Office for National Statistics, we support our clients by providing market intelligence, consulting and data solutions.

020 7833 9123 www.laingbuisson.com

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Maxtime Stand Number 8022 Maxtime are providers of workforce management solutions. We have designed and built a sophisticated but easy to use Scheduling/Budgeting/Time and Attendance solution. We work with some of the industry leading care providers and have deployments from a single site to estates of more than 350+ 0845 653 0192 www.maxtime.co.uk Medico Digital Stand Number 8013 Specialist care home website design and digital marketing to help you fill more beds. Whether you’re looking to increase leads, occupancy rates or recruit new carers, we can help you develop a cost-effective digital strategy that will elevate your care home brand above its competitors.

0117 927 9523 www.medicodigital.co.uk MediRead Stand Number 8015 MediRead’s aim is to provide innovative products of real value to the elderly, anyone with medical conditions and to those who care for them. MediRead medical bracelets allow a patient’s medical details to be viewed simply by scanning with a smartphone. No number to call or website to go on to.

02034883366 www.mediread.com

Metamorphosis Care Business System Stand Number 12032 As a mother of four and a business woman, Metamorphosis director Christine Blackledge is known and admired nationally as something of also known as a ‘transformational trainer’; specializing in training people in how to set up their own nursing agencies, and thus going on to ‘transform’ their lives.

01903 898 135 www.startinganursingagency.co.uk MLL Telecom Ltd Stand Number 13036 MLL Telecom is a HSCN Stage 2 accredited telecoms supplier and was the first organisation to connect a customer to the Health and Social Care Network. We are an approved supplier on the RM3825 Dynamic Purchasing System (DPS) and offer a full range of HSCN compliant connectivity services nationwide.

01628 495400 www.mlltelecom.com Motivation & Co. (UK) Ltd Stand Number 13012 National winners of the Great British Care Awards , Motivation & Co. specialises in the delivery of Motivational Therapy to residents within the health care sector. Fully researched and evidence based providing physical and cognitive therapy delivered at various levels to suit all abilities.

01937557166 www.motivationandco.com NAPA ( National Activity Providers Association) Stand Number 9031 NAPA (National Activity Providers Association) connects, signposts, encourages and motivates anyone with an interest in lifestyle, well -being, life, love and laughter in the care sector.

NAPA offers training, advice, support, and is a Skills for Care endorsed training provider.

0207 078 9375 www.napa-activities.co.uk

National Association of Care & Support Workers (NACAS) Stand Number 8072 NACAS has been set up by care workers, for care workers as a professional body for all front line employed care workers in the UK. We aim to ensure that we are recognised for our work, as professionals. We are working on improving training standards and providing people working in care with benefits.

0800 689 3462 www.nacas.org.uk NDoeDesign Stand number 6071 NDOEDESIGN are a design and build company that specialise in understanding your requirements and ensuring the design fully answers and exceeds all aspects of the brief and is then seamlessly delivered by our project delivery team.

01635 276064 www.NDoeDesign.com Nourish Care Stand Number 10053 Nourish Care provide an electronic solution for real-time care planning and daily care notes. With a focus on clear communication, quality care records and better access to information, Nourish simplifies care management to support care teams to provide the best quality of care possible.

023 80 00 22 88 www.nourishcare.co.uk Nurse Seekers Stand Number 6022 Nurse Seekers are the specialist NO FEES or COMMISSIONS per head on placement, Nurse and Healthcare recruitment company. We can help you recruit anything from a Carer to a Nursing Director at a fixed cost which allows budget you to keep full control of your recruitment costs.

01926 676369 www.nurseseekers.co.uk NURSINGHOMEOLOGY Stand Number 6071 My Nursing Home Navigator Coaching empowers and supports family caregivers. I also provide support for caregivers as a certified Grief Intuitive ™ coach. In addition, I’m the co-host of Holland America’s September 2018 Alzheimer’s and Dementia Friendly Cruise and Conference to Alaska.

646-784-7629 www.nursinghomeology.com Nutrisens Stand Number 8021 Nutrisens specialises in medical and health nutrition for care homes, home care and hospitals.

Our appetizing products meet the specific needs of senior generations and anyone with special dietary requirements.

0033 481 693 482 www.nutrisens.com/en OM Interactive Stand Number 5070 OMI are a pioneering technology company who were the first to introduce motion-activated projections to the Care Sector in 2005. Their latest Mobii interactive table system offers residents meaningful activities incl. games/quizzes, nature/virtual water, therapeutic colouring & reminiscence content.

01442215555 www.omi.uk

Omnicell Stand Number 8030 Omnicell eMAR uses patient specific barcoding, coupled with original packs or blister packaging, to automate the entire care home medication management and administration process, making it safe, simple and compliant for everyone involved. Find out more on stand 8030 or visit www. omnicell.co.uk/emar 0161 413 5333 www.omnicell.co.uk

Person Centred Software Ltd Stand Number 13054 Mobile Care Monitoring is an intelligent mobile solution for evidencing care interactions, electronic care planning and reporting from Person Centred Software. Our solution enables over 500 care homes to reduce paperwork, give carers more time to care, improving care quality and the care cycle.

01483 604108 www.personcentredsoftware.com

One Call - Connects All Stand Number 10030 LANDLINE PHONES IN RESIDENTS ROOM TO CALL LOVED ONES WITHIN 48HRS ALL SET UP READY TO GO! NO SET UP COSTS, NO CONTRACT, NO INSTALLATIONS,CALLS INCLUDED IN PACKAGE, HASSLE FREE! No management from Carehome needed we deal with everything.

080002102182 www.onecalluk.org

PickaShift Stand Number 14013 In a nutshell...

PickaShift is an innovative app connecting care workers and their employers in residential and nursing homes. It informs staff quickly about shifts that become available at short notice and encourages them to pick up those shifts at an increasingly favourable rate until claimed.

07904461866 www,pickashiftapp.com

Orange Fire Protection Group Ltd Stand Number 11084 Orange Fire Protection Group Ltd are designers, suppliers, installers and maintainers of fire protection and fire detection systems. With over 40 years of combined experience within the fire protection industry, we have provided systems to hundreds of customers.

01924566320 www.orangefiregroup.co.uk Oxehealth Limited Stand number 13050 Oxehealth - transforming elderly care Oxehealth gives you more time for hands-on care where and when it`s needed most. An assistant for when you can`t be there, paying attention to every room.

Oxehealth is the first company in the world to provide, medical-grade vital signs and human activity monitoring, totally contact-free, using standard optical sensors.

01865 781446 www.oxehealth.com Oy Raisoft Ltd Stand Number 10052 Raisoft is built around solid assessment expertise. We create software for measuring functional performance, as well as quality and effectiveness of care. Our software is used in multiple care settings for all ages. It provides real-time information for decisionmaking at all levels of care. +358400 506 479 www.raisoft.com Paragon Skills Stand Number 9042 Paragon Skills have been inspiring people to succeed through delivering leading apprenticeships and nationally recognised qualifications since 1998.

We have a diligent team of highly qualified education professionals working nationwide across various sectors.

01202646470 www.paragonskills.co.uk Peach Technologies Stand Number 10031 Peach Technologies is a multi-award winning technology provider of telecoms such as business phone systems, IT, cloud technology, broadband and digital services.

Established in 2006, Peach Technologies has seen amazing successes driven by our inward desire to always provide the very best services.

08009882002 www.peachtechnologies.co.uk

Plan 2 Care Recruitment Ltd Stand Number 11053 Working directly with organisations supporting their permanent recruitment needs. Reducing (Agency) costs and providing stability, continuity and a familiar face to individuals who require support in house and at home 077 1111 3353 www.plan2carerecruitment.co.uk Planday Stand Number 8035 Simple, Powerful Employee Scheduling Shift-based businesses are faced with the fact that managers and employees often don’t work the same hours, making communication and planning difficult. Planday changes that dynamic by connecting shift-based businesses and hourly workers when, how, and where it’s needed. www.planday.com/uk Platinum Beauty Ltd Stand Number 12010 We are dedicated to providing the retail, care and mobility market with the most beautiful and comfortable Waterproof Bed Linen, Luxury Commodes and Accessories. We also supply a discreet and stylish range of Absorbent Underwear for Men and Women. Designed to be uplifting and confidence inspiring.

01474832217 www.platinumhealthandbeauty. com Possum Limited Stand Number 7036 Established in 1961, Possum continues its mission to improve independence and enhance quality of life for elderly and disabled people. Our increasing innovative product range offers electronic assistive technology (eg, operate your PC), TEC and digital solutions (eg, epilepsy & location monitoring).

01296 461000 www.possum.co.uk

PowAir Stand Number 8060 PowAir is an industrial strength odour neutraliser. PowAir products are highly effective, non-toxic and eco friendly. All the power you need to eliminate any type of odour. PowAir is an industrial strength odour neutraliser, Proven effective in industrial application for over 20 years.

01472 242244 www.powair.co.uk

Q-GEN HEATPUMPS LTD Stand Number 14064 QGen offer bespoke integrated energy solutions to commercial developments and are acknowledged as the leading ground source heat pump provider within the Care Home Construction Sector with over 35 installations to their name. A complete end to end provision with O&M services available.

01484475808 www.q-gen.co.uk

PPC Stars Stand Number 11060 Using the power of various digital marketing techniques we can get your business noticed and drive more traffic to your website whilst generating genuine leads and enquiries. It’s all about getting your message across in a crowded market place - and targeting the right audience.

01798 667167 www.ppcstars.co.uk

Quality Compliance Systems Ltd (QCS) Stand Number 13056 QCS is the leading compliance management system for the Care sector, delivering the most comprehensive set of customised polices, procedures and compliance toolkits in line with regulatory requirements and Best Practice guidelines, digitally, 24/7. Sign up for our Free Trial at www.qcs.co.uk.

0333 405 33 33 www.qcs.co.uk

PPL Training Limited Stand Number 13026 PPL Training are a leading UK and International training provider. We focus on the delivery of Mechanical and Electrical Safe Systems of Work, Technical, Legionella, Multi-skilling, and Health and Safety training to healthcare estates, commercial FM, and other public sector markets.

0333 121 1215 www.ppltraining.co.uk Principal Lighting Ltd Stand Number 8063 Principal Lighting offer a wide range of long life energy saving LED lighting products. A no obligation free site survey & lighting design service is available to ensure the required illumination level is achieved and to ensure the optimum use of energy within your premises.

01302762160 www.plighting.co.uk PROJECT FLOORS Stand Number 8040 PROJECT FLOORS are experts in floor coverings that offer authentic representations of real wood, stone & slate with the durability and ease of maintenance of a vinyl floor. With hundreds of unique design options to choose from, PROJECT FLOORS are sure to have the perfect floor for any space.

0116 216 5192 www.project-floors.co.uk PS Financials Stand Number 8014 PS Financials are providers of core accounting, purchasing, budgeting, HR, payroll, asset management, customer engagement and reporting software to over 4,000 Not-for-Profit organisations in 58+ countries, with incomes ranging from £1 million to over £200 million per annum 01733 367330 www.psfinancials.com Pumping Solutions (UK) Ltd Stand Number 8011 At Pumping Solutions, we provide the highest quality service and products when it comes to your pumping requirements. We supply pumping equipment for water pressure boosting, packaged sewage & storm water pumping stations, sewage treatment plants, borehole water supply and drinking water treatment.

01775 711960 www.pumpingsolutions.co.uk

Quantuma LLP Stand Number 11062 Quantuma is an advisory firm which works with businesses in the care sector who are in times of transitional or transactional situations. We specialise in advising management teams facing financial and operational difficulties, enabling them to realise their business ambitions and goals.

020 3856 6720 www.quantuma.com Qubic Tax Stand Number 8020 A national firm of tax specialists with offices in the North East and London which provides tax advice to a wide range of clients across the UK in a variety of sectors, including the care home sector. Incorporated in January 2008, Qubic is a member firm of the ICAEW and employs a range of experts.

0207 283 9555 www.qubictax.com Recruit With Care Stand Number 6016 Recruit.withcare Ltd are recruitment specialists within various sectors. We pride ourselves on assisting our clients in ensuring their recruitment needs are as streamlined as possible, whilst maintaining candidate satisfaction during the recruitment journey. www.recruitwithcare.uk.com Remit Group Stand Number 13020 Remit Group are a leading provider of Apprenticeships training for the Health and Care sector. We have 20 years’ experience and are an Ofsted Grade 2 provider recognised as Outstanding in Leadership and Management.

0115 975 9550 www.remit.co.uk Renray Healthcare Ltd Stand Number 7044 Renray Healthcare has been manufacturing and supplying high quality furniture for over 50 years and is one of the UK’s largest and leading suppliers to the healthcare sector. We understand you are buying furniture that will perform well into the future which is why we design with you in mind...

01606593456 www.renrayhealthcare.com

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Robot-Coupe (UK) Ltd. Stand Number 7071 It is in the heart of Burgundy, France, that Robot-coupe has created more than 40 years ago the food processor. As an uncontested leader, Robot-coupe, manufacturer of food preparation equipment, offers a wide range of machines adapted to each professional’s needs (restaurants, chefs, and caterers).

0208 232 1800 www.robot-coupe.com/en-uk RotaMaster Stand Number 8002 RotaMaster are a tried and tested rota management software solution built specifically for the health and care sector. Assisting with rota creation, shift fill, compliance, budget and payroll to name a few. Come see us at the stand for a quick demo.

01924 252 360 www.rotamaster.co.uk Rotowash Limited Stand Number 10051 Rotowash has lead the market for over 30 years in cleaning technology, supplying solutions to both carpet and hard floor cleaning to the Care Home Sector. Partnerships established with carpet manufacturers & flooring manufacturers enable us to aid you in assessing your floor maintenance needs.

020 8847 4545 www.rotowash.com SafetyNowTraining Ltd Stand Number 8023 Health and Safety Training and Consultancy specialising in mandatory training and policy requirements to ensure your company is legally compliant and protects your employees and your bottom line. SafetyNow takes the headaches out of health and safety compliance and enables you to sleep at night!

0113 217 2624 www.safetynow.eu Sekoia Stand Number 7053 Sekoia: ‘Like Q to 007’ All heroes need a bulletproof toolkit. Digital care planning supports care staff in care delivery. More than 30 apps are put together according to your care home’s requirements, to ease the workflow and ensure care that is based on the individual needs of each resident.

07859 906571 www.sekoia-care.co.uk Serjeants’ Inn Stand Number 8004 We act for all leading providers of care and nursing homes as well as Regulators including the CQC and Monitor. Our team is led by Sir Robert Francis QC, chair of the Mid Staffs Inquiry and CQC Commissioner. We act in CQC regulatory cases, health and safety matters, employment law and Inquests.

02074275000 www.serjeantsinn.com SGS Renewables Stand Number 8070 FREE Biomass boiler worth up to £90,000 for first 100 qualifying care homes Reduce your gas, oil or electric bill by up to 50% Fully maintained heating system for 20 years Improve the energy efficiency of your care home Sounds too good to be true?

01132 898838 www.sgsrenewables.co.uk

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SIGNATURE AROMAS LTD Stand Number 10020 Since 1996 Signature have been one of the UK’s leading suppliers of 100% Natural Oil Air Freshener Systems.. We specialise in providing one of our 40 natural aromas to each Area to deal with problems..We can couple this with our Clinical Waste collection through our subsidiary Sleek Service.

01902678822 www.signturearomas.co.uk

Smooth Digital Stand Number 11074 Smooth Digital is a Digital Marketing Agency based In Shoreditch, London.

We specialise in the Care Industry. Our focus is to boost the level of actual care and recruitment enquires that come through to your business through PayPar-Click management and our 24/7 Live Chat Lead Capture service.

0203 322 3431 www.smooth.digital

Simplify ER Ltd. Stand Number 10032 Simplify ER works with organisations to manage their employees better, by blending together the key ingredients - Employment law and HR Services. We are not just Employment Lawyers or HR Consultants - we fuse both services together to provide exactly the support your business needs.

0203 011 0448 www.simplifyer.co.uk

Snappy Tags Stand Number 12012 Snappy Tags® could revolutionise your care home laundry! The most costeffective, discreet and dignified way to label residents’ clothing. Tag clothes quickly using the hand held applicator.

Laser-etched tags guaranteed not to fade in the wash. Recommended by carehome.co.uk and The Guardian.

0344 5611994 www.snappytags.co.uk

Skills for Care Stand Number 10050 Skills for Care helps to create a well-led, skilled and valued adult social care workforce in England. We provide practical tools and support to help you recruit, develop and lead your workforce. Our support ranges from entry level right through to senior leadership and management roles.

0113 241 1275 www.skillsforcare.org.uk

Solace Foot Health & Reflexology Limited Stand Number 6043 Solace is leading the way in providing a diabetic & dementia friendly gold level foot care service. We guarantee no cross contamination by sterilising all our instruments. All staff are fully trained, supported and DBS checked so they provide an exceptional service.

0333 358 3838 www.solacefoothealth.co.uk

TENA Stand Number 8050 With over 50 years of experience TENA, a brand of Essity, is the worldwide leader in the management of continence care and personal hygiene, providing products and services for individuals and healthcare services throughout 90 countries. Visit www.tena.co.uk for more information.

01582 677400 www.tena.co.uk/professionals

Slingsby Stand number 12002 01274 535030 www.slingsby.com

SovaCare ExperienceTable Stand Number 9021 SovaCare ExperienceTable covers a wide range of multitouch facilities for health care which stimulate memory recall, improve communication and offer entertainment. These multitouch facilities improve the wellbeing and mental health of elderly people and people with dementia. +31187665995 www.experiencetable.co.uk

TerraQuest Stand Number 13014 TerraQuest’s AuthentiQuest service is an online secure website that provides pre-employment and background checks. The service is securely linked to Disclosure and Barring Service and Disclosure Scotland for a variety of checks.

0121 234 1300 www.terraquest.co.uk

SLS Stand Number 10010 SLS are a specialist laundry equipment supplier and service partner. Dementia Care and Nursing Homes 2018 will see SLS launch a new, unique and innovative laundry solution for the Care Sector, SLS Connect. Our aim is to provide the best support and best solution for your care business. Stand 10010 0845 388 3834 www.professional laundryequipment.co.uk Smart Recruit Online Stand Number 6070 Smart Recruit Online maximises recruitment efficiency and advert application rates using a blend of best in class tools, tech and processes, derived from our research of candidate online behaviours. We attract higher numbers of applicants and fill more roles than any other service in the UK today.

01908268368 www.smartrecruitonline.com Smart Water Filters Limited Stand Number 11066 Detergent-Free, Allergy and Environmentally Friendly Washing Solutions. Smart Water Filters Limited.

Our Award-winning Detergent-Free DIRO® filter system produces ultraclean water and removes chemical usage from washing processes that traditionally required detergents.

Reducing Carbon Footprint. +44.1234889743 www.smart-water-filters.com

Standex Systems Ltd Stand Number 12072 Standex Systems has over 25 years of Care Planning experience in the UK. Providing care planning documentation with guide books and staff training. We are excited to bring to market our ePlan cloud based care planning system. ePlan helps the care team to ensure excellent outcomes and inspections.

01604646633 www.standexsystems.co.uk Stephensons Solicitors Stand Number 12056 Stephensons is an award-winning national law firm assisting individuals and businesses across the country, with offices in London, Manchester and across the North West. The firm’s wills and probate team specialises in helping clients with all aspects of wills and inheritance law. www.stephensons.co.uk

StoriiCare Stand Number 9030 StoriiCare is a next generation care software platform that enables care staff to digitally record the care they provide, supplying management with oversight and reducing common industry inefficiencies.

0141 816 0373 www.storiicare.com Syncro Fire & Security Ltd Stand Number 5032 Syncro Group provide a holistic approach to the design, installation and support of our clients life safety and security schemes. Offering bespoke design solutions for Client and Patient Care, protecting people, clients, and their assets.

08442721146 www.syncroltd.co.uk Taylor & Emmet Solicitors Stand Number 8034

The Airedale Group Stand Number 6061 If you have any concerns with your existing laundry equipment and facilities or you are looking at the latest sector-specific innovations, visit our stand where we will be on hand to talk you through all of your options whilst showcasing our supply partner Fagor’s brand new equipment.

01274 626 666 www.airedale-group.co.uk

The Care Hub Stand Number 6036 The Care Hub’s innovative platform enables you to take control of your recruitment process by giving you the tools & necessary support to drive down your recruitment costs and dependency on expensive agency staff. Our approach will save you time, money and ensure you remain compliant.

0330 335 8999 www.thecarehub.com The Carer Stand Number 11032 The Carer is an informative publication for the nursing and residential care home sector throughout England and Wales. Published quarterly and distributed by direct mail, to decision makers, introducing a range of products and services, news and professional comment, please visit us on stand 11032.

01202 552333 www.thecareruk.com The Policy Company Ltd Stand Number 10032 Since 2002, the Policy Company has provided policy excellence, supporting Organisations within the Care industry to implement compliant CQC documentation, and combining it with guidance on best practice.

01234 349852 www.thepolicycompany.co.uk Think Fae Stand Number 8073 Think Fae is an owner managed recruitment consultancy, who provide a bespoke staffing solution to a range of Healthcare clients in the UK. Whether you have permanent or temporary requirements, our ever-growing network of candidates allows us to present you with the right people for the job.

01132778700 www.thinkfae.co.uk Total Energy Solutions Ltd Stand Number 8012 All brokers can get low prices that save you money. But our service led, transparent approach also means you’ll know you’re in safe hands. We don’t charge clients for our advice, nor tie them into deals that make them stay with us. We just offer a service that brings them back, time after time.

01579 370073 www.totalenergysolutions.co.uk

Avoid a £20,000 fine/imprisonment because of illegal workers uComply ensures the Home Office immigration guidance for Right to Work is followed to give you a Statutory Excuse Additionally, our unique signature capture helps you comply with GDPR (due May2018) Visit our stand to find out how?

01707 800840 www.ucomply.co.uk Unbiased.co.uk Stand Number 8084 Unbiased.co.uk has helped millions of people with life’s biggest decisions. We connect people with the specialist help they need at every stage of life, from retirement and buying houses to will writing, divorce and care.

0203 696 2080 www.unbiased.co.uk Unifloor Underlay Systems Stand Number 5040 Provider of specialised acoustic, fast-track subfloor preparation solutions Experts in floating sub-floor technology, specialising in dry-lay floor preparation and acoustic solutions. An extensive range covers virtually every kind of floor-covering and substrate situation. +31 (0)570 85 55 33 www.unifloor.nl/en Water Plus Stand number 5000 Water Plus is the largest business water retailer in the UK, and was created following a joint venture by Severn Trent and United Utilities. We work with over 360,000 business customers to manage their water account and helping them to save money and be more efficient.

0345 072 6072 www.water-plus.co.uk

UPS Systems plc Stand Number 9040 UPS Systems are the UK’s leading independent supplier of standby power and offer their expertise to companies big and small all over the country. In care environments, keeping the power running is often critical, UPS Systems can provide the solution to keep the electricity going, no matter what.

01488 680500 www.upssystems.co.uk

water2business Stand Number 7051 water2business is a leading retailer of water and waste water management solutions to businesses in England and Scotland. We pride ourselves on providing the best customer service and our customers benefit from efficiency advice, consolidated billing for multiple sites and many other useful services.

0345 6002600 www.water2business.co.uk

Utility Alliance Stand Number 6025 Utility Alliance trade, monitor and use the latest technologies to save your business time and money. We work on your behalf to lower electric, gas and water bills. With a unique approach your business needs come first. Our monitoring tools put you in complete control of your energy spend.

01429 727 100 www.utility-alliance.com

Wave Stand Number 7014 Did you know you can now choose your business water supplier? Switching to Wave is a smart choice. You’ll benefit from competitive pricing, excellent customer service and our market expertise. We can actually help you reduce your water consumption, meaning lower bills and better water efficiency.

0333 207 9840 wave-utilities.co.uk

Viridor Waste Management Ltd Stand Number 5030 Part of the FTSE 250 Pennon Group, Viridor`s purpose is to give the world`s resources new life.

Every day, Viridor takes what British homes and businesses throw away and transforms it into essential quality materials, resources and energy for customers across the UK and globally.

3453000307 www.viridor.co.uk Visioncall Stand Number 13030 National home visiting optician thats mission is to enable people to be more though better vision. Our team are bound together by a single idea. It`s a big idea and it`s the beating heart of everything we do: Everyone has a fundamental right to sight.

0800 035 6316 www.visioncall.co.uk Water Plus Stand Number 5000 Water Plus is the largest business water retailer in the UK, and was created following a joint venture by Severn Trent and United Utilities. We work with over 360,000 business customers – large and small - managing their water account and helping them to save money and be more efficient through proactive water management.

07427695690 www.water-plus.co.uk

Win Health Medical Ltd Stand Number 13052 Win Health Medical Ltd is a supplier of medical devices to the NHS, Care Home Organisations and Private Individuals.

We specialise in care of the elderly and provide a range of self help solutions to common problems. See our new range of Bladder Scanners in both trolley mounted and portable versions.

01835-8648966 www.win-health.com Wissner- Bosserhoff Stand Number 11051 Wissner Bosserhoff part of the Linet Group . Manufacturing world leading beds and therapeutic surfaces for all Long term care facilities and hospitals.

A wide range of nursing beds to suit all care levels and budgets. Huge choice of designs and colour available to match high quality interior designs.

0844 248 1833 www.wi-bo.com/en-wi

Training 2 CARE (UK) Stand Number 10070 Training 2 CARE and Experience Training have a mission to provide the most cost effective, practical and powerful training that embeds good practice and changes lives.

01376573999 www.training2care.co.uk Turun UK Ltd Stand Number 13066 We are the leading provider of falls and elopement solutions, with over 20 year’s experience, Our leading falls solution is proven to help reduce the risk of falls. WanderGuard Blue is our latest wandering solution offering increased mobility in a safe, secure and caring environment.

0049 61879204 0 www.turun.co.uk uComply Limited Stand Number 13042

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EXHIBITOR A-Z ABLE Training Support Ltd

12036

Ablyss Systems

11076

Acacia Training

7000 14012

Accora

9010

Adaptive IT Solutions for Care

9050

Advanced Clinical Solutions Ltd

8010

Adventure with Dementia The Airedale Group Aire Logic Ltd Alarm Radio Monitoring Ltd Alert-iT Care Alarms

11033 6061 11072 9060 13074

Alpha Furniture

9011

Alt-Energi Services Limited

9071

Alternative Business Funding

6030

Ametros Group Ltd

12080

Aon Risk Solutions

13044

AP Architecture Ltd

7050

APEX Medical

7061

Aqua Protec

8041

Architectonicus

7074

Ashlays Flooring

10080

Ashtons Legal

13024

Auditel Bakare Beds Ltd

7030 6034

Beyond

11020

Biasi UK

6014

Bison Assist

8023

Blue Stream Academy

12040

Borer Data Systems Ltd

9000

Box Power CIC

5072

Bridgman

8051

Bristol Energy Business

7052

BusinessesForSale.com

12000

CALICO INTERIORS

13072

Camelot Real Estate Management Capita Workforce Management

8075 12052

Care Association Alliance

11014

Care Check Limited

13060

Care Control Systems Care England Care Home Bed Finder Care Home Management Care Home Marketing Expert Care Quality Pharmacy CareDocs

7040 11070 6024 12054 7072 11064 13076

carehome.co.uk

8052

CareHomeLife

9020

Carers Coaching Academy Ltd. Caring UK Magazine

8001 12042

7013 13034

IT Governance Ltd

11002

SGS Renewables

John O'Conner (Grounds Maintenance) Ltd

12034

SIGNATURE AROMAS LTD

10020

8070

Juno Telecoms Ltd

14060

Simplify ER Ltd.

10032

KareInn

11031

Skills for Care

10050

Create Skills

8032

Kingsway Asset Finance Ltd

7002

Slingsby

12002

Cura Systems

11050

LaingBuisson

9032

SLS

10010

Co-op Funeralcare

14010

12050

8044

Compass Associates

Abertay International Training Ltd

ACA

34

Codestone Solutions Ltd Commercial Finance Brokers (UK) Ltd

Curtis Plumstone Associates

8082

LED Light Vision

CV-Library

9061

LSI Energy

6032

Smart Water Filters Limited

11066

D3 Interiors

7000

Luxonic Lighting Ltd

7020

Smooth Digital

11074

8074

Martin Dixon Ltd.

Snappy Tags

12012

Daily Sparkle

13022

11012

Smart Recruit Online

6070

DB Fire Safety Limited

13032

Maxtime

8022

Solace Foot Health & Reflexology Limited

deister electronic (UK) Ltd

10011

Medico Digital

8013

SovaCare ExperienceTable

MediRead

8015

Standex Systems Ltd

12072 12056

Derwentside College

9080

6043 9021

Desuto

12084

Meiko UK Limited

8080

Stephensons Solicitors

Dignity

13046

Memoria Direct Cremation

6040

StoriiCare

9030

Distinct Business Insurance

10022

Metamorphosis Care Business System

12032

Syncro Fire & Security Ltd

5032

Dragon Drilling (Water and Energy) Ltd

13062

MLL Telecom Ltd

13036

Taylor & Emmet Solicitors

8034

Motivation & Co. (UK) Ltd

13012

TENA

Driven by Health with Care Eazipay Ltd Eclipse Nursecall Systems ECOLEC LTD

Press Area 9062 12041 9082

NAPA ( National Activity Providers Association) National Association of Care & Support Workers (NACAS) NDoeDesign

9031

TerraQuest

8072

The Airedale Group

6071

The Care Hub

EduCare Learning Ltd

12013

Nourish Care

10053

Eldercare Group Ltd

11022

Nurse Seekers

Elstead Lighting Ltd

7046

Emery & Savage Consulting Ltd

6012

encourage activity

13010

Estate Research

8034

Eurocom CI Limited

8042

Everon UK Limited

7015

Fastroi Ltd. Fellows Healthcare Filestream Ltd

12070 6010 12030

Finders International

5022

Finn Geotherm UK Ltd

7060

First For Energy

6072

Fitnniss

13016

Florence

11010

FMP Global - Payroll Services

11030

Fortis corporate lending Limited

8062

Fraser and Fraser

9070

FRL Flooring

5040

Frontier Care Services

12071

FRS Payroll Solutions

7080

Funeral Zone

10033

GAMA Healthcare Ltd

11000

Finders International

12082

Gloveman Supplies Ltd Goldfinch Developments Limited

9041 7042

Health Metrics

13040

Heat Electric Ltd

11016

Hempsons

6020

Hickman and Rose

7070

Horcher GMBH

6050

iC2 CCTV

7082

Innasol LTD

7032

Inspection Ready Healthcare Ltd Inspired Energy PLC Integrated Architecture Integrex Limited IPROS CUBE

12011 9051 11052 7034 13064

NURSINGHOMEOLOGY

6022

The Policy Company Ltd

10032

6071

Think Fae

8073

Total Energy Solutions Ltd

8012

OM Interactive

5070

Omnicell

8030

One Call - Connects All

10030

Orange Fire Protection Group Ltd

11084

Oxehealth Limited

13050

Oy Raisoft Ltd

10052

Paragon Skills

9042

Peach Technologies

10031

Person Centred Software Ltd

13054

PickaShift

14013

Plan 2 Care Recruitment Ltd

11053 8035 12010

Possum Limited

7036

PowAir

8060

PPC Stars

11060

PPL Training Limited

13026

Principal Lighting Ltd

8063

PROJECT FLOORS

8040

PS Financials

8014

Pumping Solutions (UK) Ltd

14064

Quality Compliance Systems Ltd (QCS)

13056

Quantuma LLP

11062

Recruit With Care Remit Group

10070

Turun UK Ltd

13066

uComply Limited

13042

Unbiased.co.uk

8084

Unifloor Underlay Systems

5040

UPS Systems plc

9040

Utility Alliance

6025

Viridor Waste Management Ltd Visioncall

5030 13030

Water Plus

5000

water2business

7051

Wave

7014

Win Health Medical Ltd

13052

Wissner- Bosserhoff

11051

Workwear Online Limited

9084

wrdunn. architecture

6074

Xenolyth Xyea

13070 6060

Yu Energy

12044

Zenergi Ltd

8071

8020 6016 13020

Renray Healthcare Ltd

7044

Robot-Coupe (UK) Ltd.

7071

RotaMaster

8002

Rotowash Limited

Training 2 CARE (UK)

8011

Q-Gen Heat Pumps Ltd

Qubic Tax

6036 11032

8021

Platinum Beauty Ltd

6061

The Carer

Nutrisens

Planday

8050 13014

10051

SafetyNowTraining Ltd

8023

Sekoia

7053

Serjeants' Inn

8004

35

SHOW FLOORPLAN 36

11080 11080 Seminar Seminar Theatre Theatre 11 11

12084 12084

12082 12082

12080 12080

10084 10084

11084 11084

9080 9080

10080 10080 9084 9084

14066 14066 Sales Sales Office Office

14064 14064

14060 14060

13074 13074 13076 13076 13072 13072

13070 13070

13064 13064 13066 13066 13062 13062

13060 13060

12070 12070 12071 12071

11074 11074 11076 11076

Preparing Preparing For For Your Your Inspection Inspection Masterclass Masterclass

11064 11064 11066 11066 11060 11062 11062 11060

14020 14020 13054 13054 13056 13056

Seating Seating Area Area

13052 13052 13050 13050

13044 13044 13046 13046 Press Press Area Area

13042 13042 13040 13040

12054 12054 12056 12056

11051 11051 11052 11052

10050 10050

10051 10051

12052 12052 12050 12050

11053 11053 11050 11050

10052 10052

10053 10053

12040 12044 12044 12040

12042 12042

Keynote Keynote Theatre Theatre 15 15

12041 12041

8075 8075

8080 8080

8072 80728070 8070

8074 8071 80718074

11072 11072 11070 11070

12072 12072

8082 8082

Seminar Seminar Theatre Theatre 12 12

7082 7082

7080 7080

7074 7074

7072 7072

7070 7070

7071 7071

9082 9082

9070 90709071 9071

10070 10070

8084 8084

9062 9061 90619062

8063 8063

9060 9060

8062 8062

9051 9051

8051 8051

8073 8073

8060 8060

7061 7061

8050 8050

7051 7051 7052 7052

9050 9050

8052 8052

9040 9040

8040 8042 80428040

9041 90419042 9042

8044 8044 6043 6043

8041 8041

6074 6074 6070 6070

7060 7060

6061 6061

6072 6072 6071 6071

5072 5072 5070 5070

6060 6060

6050 6050

7053 7053

VISITORS ENTRANCE

7050 7050

7042 7042

7040 7040

7046 7046

7044 7044

Organisers Organisers Office Office

6040 6040 5040 5040 5032 5032

13034 13034 13036 13036 13030 13032 13032 13030

12034 12034 12036 12036 12030 12032 12032 12030

11031 11031 11030 11030

10030 10030

10031 10031

9030 90309031 9031

11032 11032 11033 11033

10033 10033

10032 10032

9032 9032

8034 8034 8035 8035

8030 8030

7034 7034

7036 7036

8032 8032

7032 7032

7030 7030

6034 6034

6036 6036

6032 6032

6030 6030

5030 5030 5022 5022

13024 13024 13026 13026

Apprentiship Apprentiship Training Training Masterclass Masterclass

11022 11022

13020 13022 13022 13020 14014 14014

11020 11020

10022 10022

10020 10020

9021 9020 90209021

8022 8022

8020 8020

8023 8023

8021 8021

7020 7020

6025 6025

6024 6024

6022 6022

6020 6020

5012 5012

14012 14012

14010 14010

5020 5020

13014 13014 13016 13016 13010 13012 13012 13010

12012 12012

12013 12013

12010 12010 12011 12011

11014 11014 11016 11016 11010 11012 11012 11010

10011 10011

10010 10010

9011 9011

8014 8014

9010 9010

8012 8013 80138012

8011 80158011 8015 8010 8010

7015 7015 7014 7014

7013 7013

6014 60146016 6016 6010 6012 60126010

5010 5010 5000 5000

12002 12002

Seminar Seminar Theatre Theatre 14 14

12000 12000

11004 11004

11002 11002

11000 11000

9000 9000

8004 8004

8002 8002

8000 8000 8001 8001 7002 7002

7000 7000

Seminar Seminar Theatre Theatre 13 13

37

ARE YOU READY TO SIMPLIFY AND ENHANCE YOUR EXPERIENCE WITH HR IN YOUR ORGANISATION? Are you ready for an HR service that provides for all your employee needs… but with a TWIST!

HR Consulting to help manage the employee processes Employment law knowledge to make sure your compliant HR software to organise your HR admin better!

Health & Safety to make sure you business and employees are protected; Online training to keep your employee up to date and compliant; Cost effective perks platform to encourage engagement, retention and reward your team!

Contact us today on: 0203 011 0448 or info@simplifyer.co.uk It is time to Simplify!

You can find out more at: www.simplifyer.co.uk

BRINGING HR EXCELLENCE AND CQC COMPLIANCE TOGETHER! We will: Keep up to date with all the CQC changes and best practice; Give you easy access to all your Policies & Procedures, all found in one place; Provide unlimited downloads for your convenience; Support you through our variety of additional services, to help your business move forward, such as:

WORRIED ABOUT KEEPING UP WITH CQC? Do you need assistance to make sure your policies and procedures are kept up to date, and in line with best practice?

Look no further than THE POLICY LIBRARY, brought to you by the POLICY COMPANY. We service Care Homes, Domiciliary Care Agencies and Supported Living Services organisations.

Assistance with CQC registration; Assistance to prepare for CQC visits; A friendly service to answer your burning CQC questions.. and assistance in finding the right solutions; Online training to keep your employees compliant.

Contact us today to begin your journey towards peace of mind CQC compliance! Call us on: 01234 349 852 or enquiries@thepolicycompany.co.uk Learn more at: www.thepolicylibrary.co.uk

•

Accurate, personalised care for patients

•

Enhanced sharing and interoperability capabilities

•

Features such as skip logic, clinical decision support, calculations, and prepopulation

•

Paperless working by 2020

•

Digital capture at the point of care with mobile working

•

Improved data quality

•

Support for detailed analysis across all areas of operations

•

User friendly form designer to create and publish forms, without reliance on an external release cycle

•

Efficiency through all stages of the form process: design, implementation and data capture

Forms4health is an intuitive, easily integrated, electronic smart forms platform, designed to put an organisation in control of their healthcare IT. Visit us at stand 11072 to find out more For more information, please contact info@airelogic.com or visit www.airelogic.com

www.forms4health.com

Nurse Call Systems

providing a helping hand

wireless solutions include: Nurse Call | Staff Alarm | HTM 08-03 Nurse call | Fire Alarm l l l

l

l l

Quick installation with minimal disruption.

Wireless call points with anti-microbial protection.

Easy to use with plug-in assistive technology sensors and monitors.

Call logging software provides a full audit trail of events, with management reporting.

12 months warranty & 24/7 technical support helpline.

Finance options available.

ll ll saa c c u t s iee d

rriss it u m n rrm s uv u i nd aa a N vy N y sstta b b nn and00 0 oo st nd 06006660 09 9 a t 9 s 9

come & visit us

on stand 9060

01568 610 016

www.arm.uk.com

Get Your FREE Copy of My New Care Home Marketing Book...

FULL BEDS FOREVER HOW TO MARKET YOUR CARE HOME IN 3 SIMPLE STEPS In The Book You'll Discover: The biggest mistake almost all care home owners make in their marketing - and how to ďŹ x it How to attract the 95% of potential new residents your competitors are ignoring The essential weapon every care home MUST have in their marketing arsenal 43 ways to generate new enquiries for your care home How to get all your marketing done for free The secret to attracting the private clients that everyone wants mon and start create advertisements that actually get the phone How to stop wasting money ringing Why your staff may be costing you ÂŁ78,000 every time the phone rings

Security Access as an integral part of the

Duty of Care An integrated approach to Access Control in Dementia Care and Nursing Homes, providing security and protection for residents, staff and assets l Control, monitor and restrict access and movement of patients, staff and visitors l Permit access only to people with authority to enter designated areas l Prevent the entry of unauthorised visitors l Mitigate the risk of vulnerable residents leaving an area without adequate supervision l Protect residents and their possessions from opportunistic intruders l Control access to medical supplies and drug storage l Record and manage employee hours, leave and absences, providing an audit trail of access, time and attendance l Fire and emergency roll call l Integration across multiple sites

Tel: 0118 979 1137 Email: info@borer.co.uk 4 Winnersh Fields Gazelle Close Winnersh, Berkshire RG41 5QS www.borer.co.uk

Biometric or Smart Cards Simple, reliable and costeffective smart cards and fingerprint access control

CCTV Integration Live recording integrated with the access control system showing real time events and alarms on graphical floor plans and video walls

Visitor Management Pre-register visitors or register at reception, print ID badges, control and monitor movement across multiple sites

Staff Time and Cabinet Lock Handle Attendance Managing who has Live recording and access to medical management of normal supplies and medicine/ and shift hours, leave drug storage cabinets, and absences for Roll Call as well as server employees and Fire/Emergency racks to protect contract sensitive Keep track of all staff, staff data residents, visitors and contractors in the event of evacuation, identify location of people and print report

Come and visit us at stand 9061!

Search 755,000 Health & Social Care CVs! Advertise your jobs easily!

01252 810995

recruit@cv-library.co.uk CV stat correct as of Dec 2017

solutions

0800 082 1155 e are t us

eldercare About Eldercare Solutions group

eldercare

Handle with care

We sources We are are one one of of the the UK’s UK’s leading leading property sources of of independent, independent,regulated regulatedfinancial financialadvice advicefor forindividuals individuals having having to to decide decide how how best best to to meet meet long-term long-term care care Our The support we give to care homecosts. operators costs.

Ouraward-winning award-winningservice servicehas hasbeen beenaccessed accessed Solutions Our SOLLA Accredited Advisers work closely with care home groups and independent by for fifteen extremely byfamilies families forover overcare fifteenyears yearsand andwe weare are extremely providers alike, offering their current and prospective private fee-payers practical and helpful proud of our reputation, experience and knowledge advice on how best to fund their care. Our service can help care providers by giving reassurance proud of our reputation, experience and knowledge that fees can be met, and removes the burden of discussing difficult and sensitive financial issues he service and help within this specialist area. he service such as a and person’shelp money running out or the need for top-ups to bethis paid. specialist area. within

in in recommending recommending ss an an older older relative relative minimise the minimise theimpact impact tal.” tal.”

hness hness of of the the report. report. ee very very clear, clear, making making aa decision.” decision.”

ElderCare NICKY CAVE

Managing Director

We We are are highly highly regarded regarded by by our our peers, peers, evidenced evidenced by by the fact that many Care Providers, Solicitors and IFAs the fact that many Care Providers, Solicitors and IFAs How we help refer families own customers to for fees planning referoftheir their own customers tous us fortocare care fees planning For over 15 years, thousands families have benefitted from our advice on how pay for their care advice when the need needs. We know that 85% of ‘self-funders’ or noarises. advice, and many believe their only option advice whenreceive thelittle need arises.

Paying for Care

will be to sell their property or run their capital down to pay their fees. We provide information on how to

make best use of their finances, exploring options such as immediate and deferred care annuities which ofessional, prompt We have excellent track record in customer rofessional, prompt bring peace of mind by ensuring fees canan continue to be met for their lifetime, often enabling to We have an excellent track record inthem customer ANDREW DIXSON-SMITH ut.

They are polite leave some money behind for their families.

Business Development Director out. They are polite service service as as just just aa few few of of our our testimonials testimonials overleaf overleaf will will he financial jargon he financial jargon demonstrate demonstrate and and we we do do what what we we say say we we will will do! do! s.

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may be relevant to your situation, please call us using

they are with us. Without Eldercare’s advice, Eldercare is verybelow positive and and they are very the Freephone number we will be pleased the Freephone number below and we will besuch pleased some of these families might have compromised grateful to us for making them aware that to help explain your options.

They might on their choice of care home or would have a serviceyour exists options. and that there is an option to help explain They mightto just just be be options that you didn’t even know had. continued to worry about their funds running prevent their relative’s moneyyou running out. options that you didn’t even know you had. out.

Eldercare is an extremely knowledgeable Most of them had no idea that there was a hh written and verbal, writtenand and verbal, professional organisation to deal with. financial product that could do this.

as polite and as the the Lisa polite and Vile, Hallmark Care Homes hown throughout.” hown throughout.”

” ” 1155 CALL US ON 0800 082 CALL US ONyou 0800 Important things should know Important things you should082 know1155 Aylith Augier, Huntington House Care Homes

0800 0800 082 082 1155 1155

www.eldercaregroup.co.uk nd www.eldercaregroup.co.uk nd Eldercare.

Eldercare. In In the the early early to to me, me, and and no no d to ed to be be too too trivial trivial to to more solutions Foronce) moreand information please visit our website www.eldercaregroup.co.uk more than than once) and solutions ng to me.

It was a Eldercare Solutions Ltd or email ncave@eldercaregroup.co.uk ng to me. It was a Eldercare Solutions Ltd Suite rcare staff as they Suite 4, 4, Titmore Titmore Court, Court, Titmore Titmore Green, Green, rcare staff as they Little Wymondley, Herts SG4 7JT phone and always Wymondley, Herts SG4 7JT phone and alwaysEldercare Solutions, Suite 4, TitmoreLittle Court, Titmore Green, Little Wymondley, Hertfordshire, SG4 7JT E-mail: eedings we E-mail: advice@eldercaregroup.co.uk advice@eldercaregroup.co.uk ceedings we were were at. at.

eldercare eldercare

Installing landline phones in your Resident’s room is a pain …Right?

For Only £27.99 a month,

all calls included, phone provider, installed within 48hrs.

Getting BT or some other provider to install a line needs organising, staff have to be around to show the engineer where the line needs to go not to mention the risks of potential damage to the décor…

Sure, they could have a mobile phone but they need charging up and a contract or even worse, topping up. Oh, and guess what? mobiles phones get misplaced and the Care Home staff spend valuable time trying to track them down.

It’s so easy you can actually market this to potential customers!

• • • •

• We wanted to make life easier. Now residential Care Establishments with our help can offer hassle free landline phone and number in the residents rooms - almost instantly. You could also make some additional recurring revenue in the process or create a residents welfare fund.

Without lifting a finger!

Interested?

Visit www.onecalluk.org Or call 0800 0210 182

No Set-Up Charge No Long Term Contract Fixed Monthly Rental Calls Included You can also use facility to call residents loved ones, as it’s free to call!

No more hunting each family members number to call, they all can be accessed via their One Call Nymber.

Emergency, Single Number Access To Resident’s Contacts – One Call Connects Them All!

Your resident gets their own, number to call and receive calls via dedicated telephone numbers, which their family pays a monthly rental. which includes all the calls inbound and outbound! – We handle all the support so you don’t have to.

We’ll be at the 25th / 26th April Stand 10030

GENEALOGISTS AND INTERNATIONAL PROBATE RESEARCHERS

â„¢

Patient Lift LEXA Pro

Features at a glance Professional Patient Lift LEXA Pro for safe patient handling > Motorized patient positioner with clips suspension adjustable via hand control e.g. to bring a person continuously into a sitting or lying position > Spreadable base e.g. for use when lifting from or into a wheelchair > Smooth and swayfree lifting via hand controls > Safe, effortless transport by 4 light casters 2 lockable brakes > Lifting range 1303 mm > Lifting capacity up to 600 pounds lbs. or 275 kg > Emergency on/off button > Electric battery monitoring > Additional Up/Down controls > Incl. 1 IBS Ecopack 24 V battery and wall charger > Comprehensive range of slings to meet your individual requirements > Color: available in blue, red, orange, yellow or green (please specify when ordering) A multi-talent for careful transport of patients The Original LEXA Pro patient lift is an absolute multi-talent among lifts. The PRO series offers motorized patient positioner and motorized leg spreading and is available with either a wide variety of lifting slings.

For instance, it can easily take up patients sitting, lying, or from the floor and move them easily and safely to a sitting or lying position so they can be transported gently and comfortably to the toilet, to the wheelchair, or to the bed. The swayfree transport also conveys a feeling of security.

Unique Safety Features make the LEXA Pro Patient Lift stand apart from other.

If the belt snaps, the lift’s safeties would kick in to avoid a free fall. Safeties are braking systems in the lifting arm that grab onto the rails running up and down the lift mast.

Base lenght Base width closed/open Base height Overall height min./max.

Lifting range Patient positioner Lifting capacity Battery capacity

Horcher GmbH | Philipp-Reis-StraĂ&#x;e 3 | 61130 Nidderau | Germany Tel.: +49-(0) 6187-9204-0 | Fax: +49-(0) 6187-9204-15 | office@horcher.eu | www.horcher.eu

1239 mm 668/1333 mm 102 mm 1757 mm / 2217 mm 1303 mm 4-point clip connector up to 600 pounds (lbs.)

24 V / 2.9 amps

Reducing Care Home Energy Bills Since 2000...

UTILITY BILL

Energy Procurement Energy Management Market Analysis Historical Utility Invoice Audits Invoice Validation Renewable Energy Projects Meter Site Operations Water Auditing

Inspired Energy PLC is one of the largest energy consultancies in the UK. We currently manage over ÂŁ2.5 billion worth of energy for over 22,500 customers.

Offering a wide range of essential energy advisory services and solutions, we have helped care homes across the UK and Ireland reduce their heating and electricity bills.

For more information about our range of services, or to book a free energy assessment, please call 01772 689 250 or email us hello@inspiredenergy.co.uk to talk to one of our energy consultants. www.inspiredenergy.co.uk Inspired Energy PLC, 29 Progress Business Park, Orders Lane, Kirham PR4 2TZ

e: hello@inspiredenergy.co.uk t: 01772 689 250

Our clients include:

Christadelphian Care Homes

It’s time to clock more than just time

Nurse Seekers are the specialist no fees or commissions per head on placement, Nurse and Healthcare recruitment company. We can help you recruit anything from a Carer to a Nursing Director at a fixed cost which allows you to budget and keep full control of your recruitment costs.

01926 676369

info@nurseseekers.co.uk 27 Waterloo Place, Leamington Spa CV32 5LA www.nurseseekers.co.uk

N

Making medication administration...

safe

simple

compliant

PHA EW R CAR MACY & EH SYST OME EM

Automate your medication management with Omnicell eMAR S ON U T I S I V 30 AT 0 8 D STAN

18 PRIL 20E A 6 2 & ON 25 ISCOVER THY D AND ARMAC H P T S .

LATE OLOGY TECHN

Omnicell eMAR is the named technology product of the year 2017 by the leading publication,

You can find out more about Omnicell eMAR by watching this video

0161 413 5333 | enquiriesuk@omnicell.com | www.omnicell.co.uk

SLS CONNECT

THE INDUSTRY’S FIRST SMART LAUNDRY RANGE. COME AND DISCOVER FOR YOURSELF - STAND 10010 The new and exciting range of smart laundry washing machines and tumble dryers from SLS is designed to give your care home complete peace of mind and remove the pressure of owning and operating laundry equipment.

The SLS Connect equipment will monitor and report every process and problem.

Information never before available! Saving you time, money and stress.

VISIT STAND 10010 TO FIND OUT HOW YOU COULD BENEFIT. T: 0845 388 38 34 W: www.professionallaundryequipment.co.uk

Voice Recognition – three times faster than typing – up to 99% accuracy Reduce or eliminate transcription costs and speed up document turnaround

SpeechWrite Digital

Reduce reliance on admin staff & focus more resources on billable work

DELIVERING EFFICIENCIES THROUGH VOICE

Compatible with Citrix, Terminal Services & VM Ware environments Smart phone application and integration

Come and see us on stand 334 For more information please contact our team: 0121 236 2626 | legal@speechwrite.com 6474 W2B advert (210 x 148.5mm).qxp_Layout 1 08/02/2018 15:33 Page 1

www.speechwrite.com

Your water is our business

“Working closely with water2business we have reduced water consumption by 5,000 litres per day on just one water meter, saving the charity almost £5,000 per year.”

Mark Thomas St Monica Trust

We’re here to support your business, get in touch today 0345 600 2 600

hello@water2business.co.uk www.water2business.co.uk

Digital Dictation | Voice Recognition

Our exceptional lawyers have a wealth of experience in providing advice and representation to companies and professionals facing regulatory, criminal and coronial investigations.

We help clients to participate effectively at all stages of the coronial process, from the initial investigation through to the inquest or public inquiry.

Come and see us at Stand 7070 at the Dementia and Care and Nursing Home Expo 2018.

For more information visit: https://www.hickmanandrose.co.uk or call: 020 7702 5331

EUR MEDIA PRINT APPROVAL FORM ASSOCIATES LTD specialist magazine publishers

CUSTOMER: Sally White

PLEASE READ THIS : PLEASE CHECK PROOF VERY CAREFULLY: Every care has been taken to follow your instructions, but the final responsibility for the accuracy of this proof rests with YOU the client. Once you have signed this form you have given approval for printing - in the case where there are errors on the printed job which were not alerted to on the attached proof - it is solely the client’s responsibility. Please check the proof thoroughly as liability by Genesis Creative is limited to corrections only as indicated on the proof.

DATE: 21.03.2018

ADVERT TO APPEAR IN: Care and Nursing Yearbook 18-19

Our care management system transforms your record keeping.

THE ONLY CARE MANAGEMENT SOFTWARE YOU WILL NEED

Our care management software helps you to plan and evidence the care that you provide supporting you to achieve compliance within your business. The emphasis is on care management, recording and analysis and it has been designed with the carers and managers of the home in mind. The result is time saved, admin simplified and an improved delivery in your quality of care.

Call 01625 535 685 www.ablyss.co.uk

PLEASE CHECK THE FOLLOWING VERY CAREFULLY : • All images are correct • All spelling & grammar is correct • Spelling of any names & places • All contacts (Phone, fax, mobile, website, email)

Euromedia Associates Ltd | 10 Ashfield Road | Chorley | PR7 1LJ | 01257 267677

Visit us at stand 12002 Y ANNIVERSAR

FREE NEXT DAY DELIVERY ON ALL STOCKED LINES*

Y ANNIVERSAR

AR YEVE RSSARY ANNI

CLICK: www.slingsby.com CALL: 0800 294 4440 CPA ADVERT 148.5 x 210mm.pdf

1

28/03/2018

16:10

advert1.indd 1

29/03/2018 15:18

www.curtisplumstone.com

Unlocking the tax relief potential in your property Have you bought, built or developed one or more care or nursing homes?

Do you pay income or corporation tax in the UK? Then come and visit us on

STAND 8082

to discuss obtaining a tax rebate and paying less tax for years to come.

NO CLAIM

NO FEE

OBTAIN TAX REBATES and Pay Less Tax in Future Years

FREE

Property Types

REVIEWS

Care & Nursing Homes

Hotels

Offices

Furnished Holiday Lets

Surgeries

Industrial Units

Warehouses

Serviced Apartments

Retail Units

Showrooms www.curtisplumstone.com

Guest Houses

LOW COST FUNERAL LTD

END OF LIFE FUNERAL PLANS

FUNERAL PLANS FOR PEOPLE WITH PALLIATIVE CARE NEEDS www.low-cost-funeral.co.uk

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Real contract ownership with an acute attention to detail.

Complete Service Provision

The maintenance of your estates is critical to it’s visitors first impressions and experience.

Zero Impact

Your contractor should never negatively impact on site users or the environment.

Your Time

Eliminate wasted time managing your contractors - tell us once, right first time.

Risk

We eliminate hazards, with industry leading reporting to maintain safe environments.

50 years of delivering award winning service nationally to our customers 0845 604 7302

Head Office, 2 Great

V www.johnoconner.co.uk

North Road, Welwyn,

sales@johnoconner.co.uk

Hertfordshire, AL6 0PL

Alexandra Palace Testimonial “The mobilisation of the grounds maintenance contract went extremely well and was evidence of the professional approach promised at the tender interview. Now, eight months into the contract John O’Conner have delivered everything they guaranteed - including helping us win our first Green Flag.”

Mark Evison Parks Manager

Our Services

S E T T I N G T H E S TA N D A R D S I N F LO O R C A R E

Simple, economical and efficient machines Fast and effective floor cleaning solutions to Care Home carpets and hard floors.

FASTEST FLOOR CLEANER OF ITS TYPE UP TO 870M2 PER HOUR ON CARPET UP TO 1800M2 PER HOUR ON HARD FLOORS Labour Costs - DOWN Water and Chemical Costs - DOWN Cleaning Equipment Costs - DOWN Productivity - UP Cleaning Standards - UP Help to permanently improve your ecological footprint using up to 10% of the water and chemicals of conventional cleaning processes AND helps with the fight against cross infection.

Environmentally and Safety Conscious

020 8847 4545

cleanfloors@rotowash.com

ROTOWASH LTD 7 Victory Business Centre | Fleming Way | Isleworth | Middlesex | TW7 6DB

rotowash.com

ENERGISE YOUR CARE HOME

Discover the benefits of switching your gas and electricity to Yü Energy

Our unique understanding of your energy needs comes from first-hand experience and insight as our founder and CEO previously ran his own care homes.

Join hundreds of care homes around the UK by switching to award-winning business gas and electricity provider, Yü Energy.

 yuenergy.co.uk

 Visit us at Stand 12044

PROFESSIONAL

NEW FOR 2 0 18

NEC BIRMINGHAM 25 & 26 APRIL

PROFESSIONAL

WELCOME TO THE FUTURE OF ACCESSIBILITY

200 & MOVING 300 HANDLING LAB SEMINARS

EXHIBITORS

PRODUCT LAUNCHES | MASTERCLASSES | INTERACTIVE FEATURES

REGISTER FOR FREE TICKETS @NaidexShow NAIDEX.CO.UK #WeAreAble for sponsorship & exhibiting enquiries contact the team at 0117 990 2092

specialised nursing & care TRAINING Blue Stream Academy is a leading provider of eLearning to healthcare professionals including Nursing & Care Homes, Hospices, GP Practices, Dental Practices, Urgent & Emergency Care Providers and Carers in the UK. Our 60 mandatory and best practice modules are all RCGP accredited and CPD approved, with printable certificates with each completion.

Each suite has a highly sophisticated Management of Information System ensuring that all training can be tracked, and evidence of compliance accessed simply and easily.

Our system enhances trainee skills, patient experience and organisation reputation whilst improving efficiency and saving money.

Join over 4000 UK sites and 180,000 trainees in gaining high quality training with a nationally recognised provider.

If you would like to find out more visit www.bluestreamacademy.com, or alternatively contact us on:

01773 822549 or at info@bluestreamacademy.com and a member of our team will be happy to help!

s O on emi ur T n at hur ar’s 15 sd :30 ay

Do you need to take steps to provide OUTSTANDING care ?

Our Activity based software is the answer

FREE Care at Home app for show visitors get NOW at

www.remindmecare.com CARE AT HOME

‘I’m lonely, get me connected’ ‘Monitor my wellbeing’ ‘Give me medication alerts’ ‘Help me manage my day’ ‘I want games, films and music’

RESIDENTIAL

GDPR, personal data control

Client acquisition

WARDS

Improved admission

Family engagement

Health Passport

Reminiscence, music & CST therapy

Care planning systems integration

Enhanced in-ward care

1:1 person centred care

CQC reporting

Alexa integration

Readymade group activities

Reduced admin. & cost savings

Reduced medication Earlier discharge, better stepdown Care training

www.remindmecare.com