BRG! Business Revival guide - Food & Drink Service Industry

BRG! B U S I N E S S R E V I VA L G U I D E

S R E OFF S T N U O C DIS E C I V AD ERY V O C E G THE R N I T R O P P U TED TO S A STRY C U I D N I D E C I E V SER D E FOOD H T OF

DIGITAL MAGAZINE 2020 | 21

THE FINAL GUIDE TO HELP BUSINESS TO RECOVER & THRIVE FOLLOWING THE CORONA CRISIS

The Business Revival Guide (BRG) is a digital magazine, where just a select few exhibitors will be listed specifically to offer advice, discounts and offers to struggling businesses. The purpose of this will be to help these businesses to recover and thrive following the corona crisis, by providing them with as many tools as possible and helping them to keep their business moving!

As COVID-19 continues to spread across the world, it is imperative for business owners to prepare for the months ahead. The BRG looks to business experts internationally for strategies on trading during these unexpected conditions, and details the educational resources and financial support available to help.

We will also list and link the UK government’s Retail and Hospitality Grant Scheme, Coronavirus Business Interruption Loan Scheme and alternative funding sources.

Exclusive EPOS offer...

3 months’ free rental

*

on the Epos Now C-15W EPOS system with integrated payments!

Don’t miss out!

*Terms & Conditions.

This promotion is for a limited period only between the 1st July 2020 and 16th June 2021 and may be withdrawn at any time. This offer is available to ticket holders or exhibitor at the Restaurant and Takeaway Innovation Expo. Terms and conditions apply. Businesses will be required to enter into a contract with takepayments Limited and a separate contract with an acquiring bank for the processing of the card transactions. Contracts have a 3-year minimum term. Standard monthly charges under the takepayments contract will apply after the first 3 months. Under the contract with the acquiring bank, there will be a minimum monthly service charge. The 3 months free applies only for the rental with takepayments Limited.

Preferred payment partner

For a limited time only, you can get 3 months free rental * then it’s only £65 per month, thereafter.

Links with a number of apps that help make managing your business easier. Take bookings, offer order at table, pay at table, click and collect and more.

Built-in WiFi means it’s super speedy, so you can process each customer faster and turn over more orders or tables.

COVID-19 has meant that businesses have had to adapt quickly, and with things unlikely to get back to normal for a while, it’s important you’re not stuck with inefficient, outdated systems that slow your restaurant or takeaway down.

The C15W is the latest EPOS system from market leaders Epos Now. It’s perfect for hospitality businesses and lets you keep up with the ever-changing demands of consumers.

Crunch your data, and analyse your inventory and staff scheduling, to help you see where you can cut costs, and show you where to spend more.

Lets you participate in the NHS Track and Trace scheme, whilst remaining compliant with the relevant data protection legislation.

Integrated card payments come as standard with your offer. This means the EPOS speaks directly to your card machine, so you don’t have to type manually.

Call us now on 01472 304 153 or go to takepayments.com/expo

Partnered with Barclaycard

No charge to join or leave

takepayments Limited. Registered in England and Wales under company number 3102137. 4th Floor, Highbank House, Exchange Street, Stockport SK3 0ET. Authorised and regulated by the Financial Conduct Authority. takepayments is officially licensed by MasterCard and Visa International as an Independent Sales Organisation and Member Service provider and works in association with a number of merchant acquiring providers who undertake the processing of card transactions.

Specialist joining team

Next day settlement

FOOD SAFETY AND QUALITY CONSULTANCY AND INSPECTION SERVICE Helping food businesses achieve higher profits by guiding them towards improving their operations.

Case Studies Our client produced ready-to-cook kebabs and similar products for customers to grill at home. Their premises were not fully suitable for products containing meat, resulting in problems with the regulations.

We steered them towards improving the condition of the premises without massive expenditure and helped them introduce some other low-cost but profitable products.

Our second client was a new, specialist restaurant needing help with preparations for local authority approval and wanting to position themselves at a high level in the market.

We helped them with the necessary policies and procedures and the associated documentation. We also helped them raise their profile with some simple improvements to their planned procedures, gaining them a good market share at reasonable cost.

The owner of a café patisserie approached us with a problem affecting their profits and causing a lot of anxiety. A mix of poor management and the condition of the building had resulted in a hygiene rating of 1.

Training for all staff, identification and implementation of necessary building improvements, and simple changes to operating practices pushed their hygiene rating up to 5 and they reported an increase in turnover. As a bonus, staff morale hit the jackpot.

What can we do for you?

We work all over the United Kingdom, but we have someone not too far from you. We also have a range of experience between us that means we can address most of the things that concern you. If we cannot, we know someone who can!

Food safety management systems Quality management systems Health and Safety Customer complaints Problem solving and risk analysis

⧚ ⧚ ⧚ ⧚ ⧚

We can help with these and more – just ask

Our Flagship Service – FoodStar FoodStar is a combined inspection and consultancy service designed to help food businesses gain and retain the highest food hygiene ratings at an affordable cost.

Four times per year, we inspect your food business more thoroughly than your local Environmental Health Practitioner and audit your related records and documentation. Then we give you the benefit of our related consultancy service within the same cost. Provided you follow our advice, we can guarantee you will achieve the score you aim for.

What do you gain?

More customers = More profit

Special Show Offer Any café, restaurant, take-away or other ready-to-eat food business joining the full FoodStar scheme (as described above), at the show will receive one inspection and associated consultancy during their first year in the scheme AT HALF PRICE! That is equivalent to a 12.5% discount in your first year.

Additional discounts will be available for multi-site businesses.

Contact Details For any questions related to food safety and quality call us on 07811 192545 Or email FCS@food-care.co.uk https://food-care.co.uk

100% compostable plant based drinking straws the best eco alternative to plastic fast growing customer demand

special never go soggy! show of the slurpwear revolution fer chemical free production

PRODUCT

REGULAR PRICE

SHOW PRICE

PER STRAW

PACK RRP

Wheat Straw Cocktail 15cm - 100 Pieces Wheat Straw Cocktail 15cm - 500 Pieces Wheat Straw Bottle/Long Drink 21cm - 100 Pieces Wheat Straw Bottle/Long Drink 21cm - 500 Pieces

£4.08 £17.47 £4.08 £17.47

£3.49 £15.29 £2.49 £15.29

3.5p 3p 3.5p 3p

£6.99 £29.99 £6.99 £29.99

Sugarcane Straw Cocktail 15cm - 250 Pieces Sugarcane Straw Bottle/Long Drink 21cm - 250 Pieces Sugarcane Straw Bottle/Long Drink 21cm - 1000 Pieces

£13.97 £13.97 £40.83

£12.29 £12.29 £35.49

5p 5p 3.5p

£23.99 £23.99 £69.99

£4.99 £4.99

50p 50p

£9.99 £9.99

Bamboo Straw Cocktail 15cm & Cleaning Tool - 10 Pieces £5.83 Bamboo Straw Bottle/Long Drink 21cm & Cleaning Tool - 10 Pieces £5.83

s

Retail Margin 30% All prices exclude VAT. Products subject to availability. Prices correct at time of printing but may be subject to change.

FOR MORE INFORMATION

Kablamo Limited PO BOX 468 BRIDGWATER SOMERSET TA6 9HB Andrew 07866 771 627

info@lescaro.co.uk

STAND

F92

Empowering coffee shops with technology COVID-19

Discover how you can make ordering safer for your staff and customers KEY FEATURES Take click & collect orders | Reward customers with loyalty points Run special offers and promotions | Be discovered by new customers Coffee Shop Innovation Expo Exclusive Offer

28 Day free trial

SEE US AT STAND U62

VISIT: brewround.com

imageHOLDERS design proven kiosk solutions, tailored to your business.

Any industry, sector or user journey:

Mitigate RISK Boost EFFICIENCY Drive SALES

Vist us to receive

10% off your first order VISITOR MANAGEMENT | ACCESS CONTROL | SELF-SERVICE | CLICK & COLLECT | DIGITAL SIGNAGE | POS | ENTERTAINMENT | TICKETING | LOYALTY PROGRAMMES | FEEDBACK | CHECK-INS

Drive your business forward today www.imageholders.com

NO W SU W BS AIV CR IN IP G M TIO O N NTH FE L ES Y

CONTACTLESS ORDER & PAY Reopen with confidence with a safe and contact-free solution that lets your guests order and pay using their mobile devices.

ON-PREMISE ORDERING & PAYMENT Guests view menus, order and pay, without touching physical menus, swiping a credit card, signing a receipt or waiting in line.

FULLY-INTEGRATED CRM & MARKETING Automatically capture and track order data to build robust guest profiles that can be leveraged for hyper-targeted marketing.

OTHER BENEFITS OF CONTACTLESS ORDER & PAY Your brand front and centre with a fully white-labeled experience Drive upsells and added revenue Operate efficiently and turn tables faster Manage labour costs and keep employees safe Fully-integrated with the SevenRooms guest experience platform across waitlist, reservation, table management and marketing automation

OFFER! We are waiving monthly subscription fees from now until 31 December 2020.

Learn more at www.sevenrooms.com

THE PANDEMIC HAS COST RESTAURANTS 5.9 MILLION JOBS

ENABLE CONTACTLESS ORDERING

Scan with your smartphone camera to see the demo

Restaurants now employ half the number they did four months ago, meaning the pandemic has sent employment levels in the industry to where they were in the late 1980s.

https://table.restaurant

73%

37%

95%

10%

of diners say that their experience is improved by restaurant technology.

(Deputy)

of restaurant operators think that customer ordering is the most important area for technological development.

(Deputy)

of restaurant owners agree that technology improved business efficiency.

(SevenRooms)

Only one-in-ten small businesses have developed new products as a way to engage with new customers during COVID-19.

(Harris Poll)

TABLE.RESTAURANT MORE THAN JUST CONTACTLESS ORDERING AND PAYMENT TOOL 55% REDUCTION IN STAFF COSTS

TO FIND OUT MORE EMAIL

HELLO@TABLE.RESTAURANT TO SEE THE INTERACTIVE DEMO VISIT

HTTPS://TABLE.RESTAURANT

MENU Avoid using or sharing items that are reusable, such as menus. Instead, use disposable or digital menus CDC

Online Ordering Made easy Find out how we helped our client to turn £234 of marketing spend into £35,000 of revenue.

Butterware provide an e-commerce platform to let your customers order their collection or delivery using their phone, desktop or tablet, but with so much more…

Less Wastage, Lower Card Fees, Minimal Contact, Happy Customers.

Contact us via our website at butterware. co.uk or visit our stand at P76 with the following discount code to receive a 10% off the setup cost of your first site.

DISCOUNT CODE

get@supply.uk | www.suppli.uk

Hospitality’s Secret Weapon We’ve not only helped restaurants survive through the pandemic, but thrive!

Here’s what Chicken & Blues have to say about us: “Suppli has saved me so much time and money, which in the catering industry these days, is everything.” “Suppli is really simple and easy to use. Anyone can use it.” “As a head chef, Suppli has made my life a lot easier, and me a lot less stressed. I love using it.”

“Suppli has made my job a lot easier.” “I can keep an eye on what the sites are ordering on a daily basis.” “Suppli is like a member of the team and it’s very easy to train staff on how to use.” “Suppli has increased our growth, improved site management, made procurement a lot easier and, most importantly, saved us money.”

Don Fraser, Head Chef

Glen Dilon-Lee, General Manager

Chicken & Blues

Chicken & Blues

Suppli is a FREE online and mobile friendly ordering platform, where you can order all your products, from all your suppliers in one place at the click of a button.

You can also: • • • • •

Track and monitor orders Reduce ordering errors Save money and time Reduce wastage Simple and effective reporting for accounts and invoice reconciliation

Come see us on stand R24 and start using Suppli for FREE!

Offer

Free Consultation 1 – Give us your business card

2 – Book in for your free consultation

About NT Assure

3 – Find out how we can transform your data

NT Assure are food information and digital transformation specialists, supporting restaurants, pubs, retailers, and food manufacturers for almost 20 years. NT Assure help FBO’s manage their supply chains, menus & operations using our industry-renowned software to store, analyse, share and regulate data.

Mitchell and Butlers Case Study Mitchells and Butlers manage a portfolio of leading British brands including, Miller and Carter, Harvester and All Bar One. They wanted to assure their supplier chain data to protect their brands.

Our focus was on providing an efficient product information management solution. Smart Supplier was launched and was an immediate success. Smart Supplier was developed to enable collaborative working between M&B and its suppliers. It allowed M&B to position its business as the market leader for real time point of sale allergen information across its entire estate of 1600 sites. www.ntassure.com

The affordable digital ordering platform for your business

Experience the future of ordering • An easy to use, digital menu and ordering solution that allows your customers to order and pay via their smartphones • No mobile app needed • Table service, delivery and pickup ordering modes included

£19,99 per month

Fixed

No commissions No investment costs No set up costs

Register with GonnaOrder, purchase a 12-month subscription and get another 6 months for free Email ‘RTI-2021’ and your business details to support@gonnaorder.com to claim this offer Offer valid till 31st December 2020

commission on all orders

Your One Stop Solution To Fight Coronavirus!

• Alcohol Free • Kills 99.99% of bacteria and viruses • Kind to hands with moisturiser • Non-sticky and suitable for all age groups • Independently tested in the UK

Our Range Includes: • Foam and Gel Hand Sanitisers • Hand and Surface Wipes • Surface Disinfectant Spray • Mouthwash • Antibacterial Hand Cream • Hygiene Pack (Mask, Gloves, Sanitisers, Wipes and Mouthwash)

Available in a variety of sizes and formats for your convenience!

VISIT OUR STAND 832 FOR YOUR PROMOTIONAL DISCOUNT!

Scan QR Code to know more about us.

Call: 03333 444 914 Email: sales@gdpcomp.com

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The best plant-based heritage in Mediterranean —› Incredibly versatile & easy to prepare (in 5 min.!)

—› Incredibly Delicious, surprise your customers!

—› CLEAN LABEL & BEST INGREDIENTS

VISIT US AT STAND Q70 & GET A FREE SAMPLE! Can’t wait until the fair?

Check some of our recipes now! ;) www.heurafoods.com/EN

Yo u wo n ’t b e l ive b as e d t n a l p % 0 10 it ’s @heurafoods.eng

One restaurant tool to turn more first-time guests into regulars.

Popmenu is a menu-driven platform that centralizes all your digital operations—we've got you covered from website design and menu management, to online ordering and automated marketing.

Taqueria Picoso opened just over a month before dining rooms were closed due to COVID19. Owner, Tom Voskuil, knew he had to develop a strong online presence for his restaurant to survive. With Popmenu's full-solution platform—including website hosting, a dynamic menu, and online ordering—Tom knew he had found the best tool to help him drive awareness and build a loyal customer base. In just 4 months with Popmenu, Taqueria Picoso earned: over

$38k

+4,339

in commission-free direct ordering sales

New Website Visitors

+1,659

+285

Online Ordering Menu Views

Website Followers

Restaurants that have invested in streamlining digital operations are expanding restaurant reach, delivering a better online guest experience, and have been able to gain momentum during the pandemic. Taqueria Picoso's objective assessment of their technology needs ensures they'll be poised for success when the industry has its turnaround—and it will.

Sign up now and get $100 off your first month with Popmenu!

Ready to build your restaurant’s comeback story?

Visit get.popmenu.com to learn more!

Sign up FREE today!

MyRoamApp.com/claim Here's how Roam can help you: Send customers push notifications to drive engagement Create a loyalty club Drive desired actions like buying again or upselling Showcase any products, menus, news, offers, events, deals, discounts or other services you have available

Your Venue

STAND J30 Mobile menus for QR code ordering, pickup & delivery.

Stay ahead of the game with the fastestmoving QR code mobile ordering platform for hospitality and entertainment.

⭐ Special offer: Restaurant & Bar Tech live attendees pay no Mr Yum fees for the first 3 months!* ⭐

Why Mr Yum?

See the product features you've been waiting for!

Partnered with the best

100% web-based menu URL, no app download Seamless POS integrations & tablet/printer solution Customer pay via Apple Pay, Google Pay, Card Manage your menu & orders on the fly Over 1500 live venues, with 24/7 chat support & with 2min average response Batches checks from customers at the same tables

Includes the first ever Tabs feature for group orders Own your customer data with Marketing tools

*complimentary Mr Yum fees for 90 days from go-live for venues processing at least £5,000 of Mr Yum orders per week. Card fee still applies.

mryum.com | Stalk us on socials: @mr_yum_