Bar Tech Live 2017 Show Guide

SHOW GUIDE & EVENT PLANNER

OVER 200 INNOVATIVE SUPPLIERS Test the latest gadgets and gain first -hand experience of the technological advancements transforming the bar sector

EXPERT BUSINESS ADVICE Engage in 150 seminars, panel debates and workshops, led by industry visionaries

NETWORKING OPPORTUNITIES An amazing opportunity to learn and gain advice through connecting with 3,000 like-minded industry professionals

26 & 27

SEPTEMBER SHOW TIMES: 10AM - 5PM

SPONSORED BY:

WELCOM TO BAR TECH LIVE! @BarTechLive

#BTL17

The most exciting event around showcasing the innovations and concepts transforming the bar industry is back; and this year’s Bar Tech Live will be the biggest and best yet.

Over two days, under one roof, Bar Tech Live will be home to the visionaries and innovators shaping the future for bars across the globe with their state-of-the-art products and services.

This unique platform will display the very latest tools, apps, systems and advancements from around the world to thousands of the most progressive and forward-thinking bar owners - helping you revolutionise the way you run your business, attract customers and set yourself apart from the competition using groundbreaking technology.

Bar Tech Live will also run alongside Restaurant Tech Live, including Hotel Tech Live; Takeaway & Restaurant Innovation

SPONSORED BY:

Expo; Street Food Live; Coffee Shop Innovation; and the Restaurant & Bar Design Show - making this an incredible and allencompassing package of hospitality events.

It’s going to be an incredible couple of days and this guide is packed with everything needed to plan your visit. Use this show guide to ensure you don’t miss out on the opportunity to see, touch, and test the technology that could take your business to the next level.

The following pages will provide you with all the details you need about the event’s fantastic speakers and their seminars, so you can easily find the talks that are vital to you and your bar business. See you at the show.

What ’s On

ME

EXPERIENCE AN EXHIBITION LIKE NO OTHER | SPEAKERS The industry’s most influential figures pass on their expert advice and tips.

| DRINKS ZONE Dedicated to the latest concepts in drinks products, technology & supplies.

| CO-LOCATED SHOWS The six leading hospitality events your free ticket also gives you access to.

| SEMINAR TIMETABLE Who makes up our world-class seminar lineup and when you can hear from them.

| ESSENTIAL INFO All the information you need to make the most of your time at Bar Tech Live.

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Speakers

2017 HEADLINE SPEAKERS Across both days of the show, Bar Tech Live will put on a stunning schedule of seminars by some of the most progressive and inventive experts in the bar industry. Our keynote speakers have been gathered from all corners of the globe - providing you with an unparalleled level of information and inspiration.

You will hear first-hand about the latest products, apps, systems and advancements shaping the future for bars; transforming the way these businesses run, retain and serve existing customers, and attract new customers.

The next few pages will detail every keynote speaker and give a description of their incredible seminar, ensuring that you find the session that is relevant to your needs.

ROBERT TAME

FOUNDER AND MD OF PRIME BURGER TUESDAY | 11.00 | KEYNOTE THEATRE 1

Founder and Managing Director of Prime Burger and Rotisserie Chicken, Robert is a assionate foodie & entrepreneur.

He left his job running legendary music weeklies NME, Vox and lad’s mag Loaded at IPC Media to follow his foodie mission - launching Fine Burger from his kitchen in 2002.

Creating The Fine Food Company that was a pioneer of the UK’s street food movement, Robert developed a range of great quality food concepts that operated at many of the UK’s biggest events, including Glastonbury, Lords, The Open, Chelsea Flower Show and

Hyde Park’s BST. Having sold his event catering business in 2015, Robert rebranded premium burger concept Fine Burger to Prime Burger at three existing sites; London’s St Pancras International Station, Euston Railway Station & Excel London Exhibition Centre, and is now seeking further travel and exhibition dining opportunities.

Bear Traps, Busy Fools, Honey Pots & Burgers

You will hear first-hand about the latest products, apps, systems and advancements shaping the future for bars.

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After borrowing a van for some back-stage catering at V festival in 2004, Robert went on to operate the public food and drink at five London 2012 Olympic venues with a team of 500 staff. He’s opened restaurants & kiosks in London neighbourhoods, the West End, shopping centres, train stations, sports stadiums and exhibition centres. In this seminar, Robert will summarise all the key lessons he has learnt from these experiences.

LISA PRISK

Designing Europe’s First Cashless Restaurant

HEAD OF DESIGN AT TOSSED

In this seminar, Lisa talks through the evolution of the revolutionary “Tossed”, and how it developed from one store with one till, to 18 stores with no tills at all!

WEDNESDAY | 13.15 | THEATRE 8 Lisa Prisk is an established designer and illustrator who has experience in design across a vast range of formats. She has developed a plethora of essential skills including digital illustration, concept design, sketching and branding.

After obtaining a bachelors degree in illustration from Falmouth University Cornwall, Lisa moved to the big city of London where she started out as a designer at a signmakers, artworking graphics for the Sealife Centre and Tanning Shops chain, before becoming

MARK MCCULLOCH TUESDAY | 13.15 THEATRE 13

head of creative at Tossed, the healthy restaurant chain in 2014. In this role, Lisa was put in charge of all design aspects for 26 Tossed shops in the UK & Dubai, these included store design, marketing campaigns, packaging and digital design.

FORMER HEAD OF MARKETING AT PRET A MANGER

Mark McCulloch is the founder & group CEO of WE ARE Spectacular - with 15 years’ experience in brand, marketing, digital, social and PR. After starting life in marketing at the British music magazines, Mark worked in agencies before

jumping the fence to work client-side at lastminute.com, where he rose to head of brand. He then went on to work in senior positions at Barclaycard, YO! Sushi, Blinkbox Music & Pret A Manger. Keen to create a new wave agency solely made up of senior experts, Mark launched WE ARE Spectacular - a collective of boutique agencies specialising in branding, marketing, digital & social.

Raise Your Sales by £5k per Week on a Near Zero Budget No matter how your sales are doing, there is always room for more if you put the work in. Mark will take you through the set up and system of how to think about your sales which could raise your sales by £260k per year.

Mark has used this approach with his clients including YO! Sushi, Fuller’s Inns & Hotels, Costa Coffee, Chop’d, Busaba, Ibis and more.

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NEIL MANHAS

WEDNESDAY | 12.30 KEYNOTE THEATRE 2

GENERAL MANAGER, PIZZA HUT UK, YUM BRANDS Delivering Growth Through Transforming Customer Experiences Neil’s seminar will look at why Pizza Hut’s delivery channel of 425 UK huts has adopted a mindset and method that centres on being customer-led, fact-based and fast-paced. He’ll reveal how the UK business is re-imagining its core customer proposition and leveraging technology to yield sustainable growth.

Neil has been with Pizza Hut for 14 years, having joined the company soon after completing his masters in finance at the London School of Economics, following his undergrad at Exeter University.

company with over 43,500 outlets in over 135 countries and territories – with nearly 700 Pizza Huts in the UK. Neil’s focus is to grow the Pizza Hut business further through enhancing the customer experience with a focus on “easy and better.” Neil lives near the Pizza Hut Yum head office in St. Albans with his wife, two young daughters and seven guitars. His favourite pizza is a pepperoni feast on a stuffed crust!

Prior to his current role, Neil held several positions in FP&A before serving as the business’s chief financial officer for nearly four years.

Neil stepped into the UK GM role in October 2016.

The Pizza Hut brand is owned by Yum Brands, which also includes KFC and Taco Bell in its portfolio, and is the world’s largest restaurant

EDIN BASIC

From Startup to Multi-Million Pound Buyout

MD AND FOUNDER OF FIREZZA TUESDAY | 12.30 | KEYNOTE THEATRE 2

Edin Basic studied civil engineering. Moving to the UK in 1992, he worked as a head chef before a variety of management roles with Prima Pasta, Dome and Cafe Uno. Edin was responsible for the opening and development of new Cafe Uno units before becoming an area manager, responsible for eight units with annual sales of £5.5 million.

Edin then moved to Starbucks as a district manager, with responsibility for the City of London before leaving to pursue Firezza. Firezza is the market leader in London’s gourmet pizza delivery market. Currently they have 23 sites. The latest branch opened In London Soho (Dean Street). This is their first eat in, fast casual version of the Firezza concept. Their purpose has not changed: serve beautifully

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prepared, restaurant quality food for discerning professionals through an unsurpassed delivery/ take-out eat in experience. Firezza offers pizza for the modern day, health conscious lifestyle using quality ingredients. Firezza is an enterprising company,always seeking to improve on what we deliver and find better ways of doing business.

In February 2016, we sold to Pizza Express. To be part of Pizza Express

Edin Basic is founder of Firezza, gourmet pizza delivery companymarket leader in London. Edin will tell you his journey from start up to multimillion buy out by Pizza Express, the biggest restaurant chain in UK. family but independent, as we always were, and true to our values and our customers, these are exciting times for my team and myself. Making great pizzas and serving our customers, while having lots of fun, will always be part of our DNA.

AJMAL MUSHTAQ

FOUNDER AND DIRECTOR OF AJMAL RESTAURANTS WEDNESDAY | 14.45 | KEYNOTE THEATRE 1 Ajmal is the UK’s leading authority on restaurants and takeaways. He writes for many of the UK’s leading trade magazines and is a regular feature on television/news for his expert views.

He is a business expert and chef director for the critically acclaimed and multi-award Mustaqs Restaurant in Hamilton, Scotland.

Mushtaqs is officially the biggest takeaway operation in Britain and was recently featured in BBC2’s Best of British takeaways.

Previously he was part of the management team at Accenture, the

How To Boost Your Takeaway Sales By 1000% Ajmal offers practical advice on how to set up your takeaway/ restaurant business for total success.

This is a must attend seminar for anyone looking to rapidly boost sales. He will share practical insights from the multi award-winning Mushtaqs Restaurant in Glasgow.

largest management consultancy in the world where he was responsible for delivering multi million pound business improvement projects for FTSE 100 companies.

He has three degrees from the University of Glasgow - law (LLb), corporate finance (MFin) and management accounting (MAcc).

MARCIN KOROWIECKI

HEAD OF SYSTEMS AT JAMIE OLIVER RESTAURANT GROUP TUESDAY | 15.30 | KEYNOTE THEATRE 2

Marcin has been involved in Jamie’s Italian for many years and has built his experience from working on a range of systems related projects during the company’s rapid expansion.

He has been recommending and implementing system solutions for different areas of corporate hospitality, matching not only the technical but also the long term commercial expectations of the business. His hard work and dedication has not gone unnoticed, in May 2011 Marcin won Jamie’s Italian Unsung Hero Award.

Our Digital Customer Journey Marcin discusses his experience in digitising customer loyalty programmes and driving customer engagement, including the technical and commercial advantages and challenges of systems chosen to support related processes.

What’s next for the industry in a market overflown by different systems and applications? Find out in Marcin’s thoughtprovoking seminar.

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JAMES HACON

GROUP BRAND STRATEGY DIRECTOR AT THAI LEISURE GROUP WEDNESDAY | 12.30 | THEATRE 8 James Hacon is a leading brand, growth and development strategist for restaurant and hospitality brands.

He has experience working with more than 50 companies in nine countries as a senior executive and consultant. He is currently the group brand strategy director at Thai Leisure Group. who operate 21 sites across the UK, under four brands. The flagships being Thaikun, a Thai street food restaurant & Chaophraya, a contemporary Thai dining experience. Alongside this role, James continues to work with a select group of operators and investors to advise on growth and brand strategy.

Think First, Design Later Amazing creative and design is well worth the investment to create inspirational spaces and stand-out brands. Before getting down to the creative it’s vital to ensure the base you’re building from is firm, supported by sound research and a winning strategy. James will share his insight on the best practice from his experience of working with more than 50 brands in nine countries.

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IRIN MAINI & VISHAAL VADHER

FOUNDERS OF VIVA APP TUESDAY | 13.15 | THEATRE 5

Viva is a streamlined ‘on the go’ bar service, allowing users to browse the menu of bars, order drinks, split the bill, redeem promotions and discover new venues within their vicinity.

It also offers a detailed analytics system which allows venues to understand better who their customers are and identify customer’s spending habits in bars.

Mobile Payments and Technological Innovations Within the Bar Industry This seminar looks at how mobile payments and data will shape the future of the bar industry, along with enhancing speed and efficiency within bars. Irin and Vishaal will also debate how consumer behaviour is shifting and consumers are becoming more used to payments on mobile phones. Ending with a short discussion on EPOS and stock control/ management systems.

BRETT GASCOINE

WEDNESDAY | 14.45 THEATRE 10

THE CHANGE IN HOW CONSUMERS ARE ENGAGING WITH BRANDS

TAKEAWAY & RESTAURANT LOYALTY THAT WORKS Applying traditional loyalty strategies to the takeaway restaurant space are failing. With unidentifiable guests, generic experiences and delayed offers, guests are left craving more. Learn how to change the game to deliver unique experiences at the point-ofsale and beyond for more engaged and profitable guests.

TRYSTAN FARNWORTH

PETER EDWARDS

TUESDAY | 11.00 KEYNOTE THEATRE 2

ALSO SPEAKING ON: WEDNESD AY AT 13.15 SEMINAR THEATRE 16

THE SOFT DRINKS SUGAR LEVY: SWEET OPPORTUNITY OR SOUR THREAT? Watch Trystan give an introduction to the sugar levy - why it came about, why on soft drinks only, how is it structured and what are the implications? He then discusses Britvic’s history and approach to sugar as well as sugar and drinks in the takeaway/restaurant sector. Finally he will show you how to “maximise the impact of the levy”, rather than just “minimise the impact”.

TUESDAY | 12.30 | THEATRE 12

CHRIS JOLLIFFE

The way consumers engage with brands is rapidly changing. Hospitality brands need to compete in new channels whilst remaining in control of their brand/offer assets. Pressure on costs makes the right technology tools increasingly valuable. Peter demonstrates how reacting quickly to new consumer behaviours, reaching guests through new channels, and allowing your brand to speak relevantly to multiple guest personas is the challenge your technology providers need to meet.

TUESDAY | 11.00 SEMINAR THEATRE 5

TEVALIS TALKING TECH Chris will discuss the advantages of the latest portfolio of EPOS platforms and management tools on the market, showing operators in the industry the technology that will be best suited for their business.

ALSO SPEAKING ON: WEDNESDAY AT 12.30 SEMINAR THEATRE 7

In the last four years, Chris has worked in all departments at Tevalis.

As a result, he knows first-hand the process clients go through and therefore has a real understanding of Epos at all stages - from buying to implementing and the support afterwards. operations.

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RICHARD WYLIE

TUESDAY | 14.45 THEATRE 13

LOYALTY IN A CUP Instead of using disposable, so-called recyclable cups, offer your customers an alternative. Our porcelain cups can be used time and time again. Offer your customers an incentive to use cups with a discount each time they use one! On the subject of loyalty... reward it! Know who your customers are and send them offers and promotions to ensure they come back to your store.

ARTEMIS GAVRIILIDOU

DRINK MIXER - THE “STAR” BEHIND THE COUNTER YOU CAN COUNT ON! Artemis discusses the importance of the drink mixer as coffee/bar equipment and the need of informed drink mixer suppliers, to help serve their customer’s needs in the best way. Artemis Gavriilidou is the co-owner of family company ARTEMIS MIXER. Artemis has more than 20 years of experience in the field of production and sales. She started working on ARTEMIS MIXER in her early 20s and has built it up with the support of her family and a specialist team.

WEDNESDAY | 11.00 | THEATRE 13

HAYLEY FREEDMAN

HOW WIRELESS CHARGING TECHNOLOGY CAN BENEFIT THE HOSPITALITY INDUSTRY The benefits of wireless charging for the hospitality industry are vast.

It drives customer footfall, provides venue differentiation, increases customer spend for bars and restaurants, while also helping hotels improve in-room experience and offer a better corporate image. Let Hayley tell you how it can boost your bottom line.

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DANIEL SHEARMAN

THE IMPACT OF MUSIC ON SALES IN RESTAURANTS WEDNESDAY | 13.15 THEATRE 6

Come and hear the findings from the biggest research study ever on the impact of music on sales in restaurants.

The study, with the world’s largest quick-service restaurant, tested three different music options - 1) silence 2) popular chart music 3) brandfitting music. There was a 9% sales difference between the best and worst performing. Come along and discover what music style your restaurant needs.

Soundtrack Your Brand (Spotify’s only investment in the business music world) helps businesses leverage music to strengthen their brand and ultimately drive sales. Dan Shearman looks after the UK business and deals with businesses of all sizes and across many industries.

WEDNESDAY | 11.00 THEATRE 7

Features

DISCOVER THE LATEST DRINKS SOLUTIONS FROM AROUND THE WORLD

DRINKS ZONE Raise a toast for the Drinks Zone sponsored by Biopac - the UK’s leading developer and supplier of eco friendly food packaging and catering disposables. This area is completely dedicated to the most innovative suppliers of drinks technology and services, as well as some of the most cutting-edge concepts and developments in drinks products and supplies.

Among the many exhibitors on show will be leading suppliers of drinks such as Britvic; who are the UK’s largest supplier of branded soft drinks and second largest supplier of carbonated soft drinks, including: J20, Robinsons, Tango and Drench. My Coffee Station, the UK company that

has revolutionised how and where people enjoy high street-quality coffee, will also be exhibiting this year.

Innovation in design is a constant in the Drinks Zone, and this is highlighted by Artemis Mixer;

the drink mixer specialist with products in bars, cafes and kitchens across the globe.

Showcasing a worldwide first in the zone will be kuKKi Cocktail - who have created the first ever bottled cocktail that is free from preservatives, is vegan, and comes complete with ice cubes and fresh fruit.

With the likes of Faber Italia and 918 coffee also exhibiting their latest products, the show’s Drinks Zone is a key feature within Bar Tech Live.

ABOUT THE SPONSOR Biopac is the UK’s leading developer and supplier of eco friendly food packaging and catering disposables. Our biodegradable packaging is the preferred choice for hundreds of restaurants & bars, delis, takeaways, coffee shops, cafes, streetfood traders, and caterers. More and more businesses are seeing the benefits of being able to demonstrate their deep commitment to the environment. Customers demand it and now it’s affordable.

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Networking

NETWORK WITH THOUSANDS OF BAR, VENUE AND CLUB OWNERS

NETWORKING AT THE SHOW

VISIT U

STAND 5160

S AT

As well as providing an incredible range of the latest tools, information, solutions and cutting-edge designs to attendees, the show’s Smart Nightlife Company Cocktail Bar & networking area also offers unparalleled networking opportunities to bar, hotel and restaurant owners; buyers; investors; interior designers and innovators.

This platform has been specifically created to be the most effective networking environment possible, and conducive to the growth your business makes in the hospitality sector.

No other event puts you in the same space with such a collection of leading minds across the hospitality technology and hospitality design industries. The chance to engage

What’s more, this year’s networking area will be the most exciting yet, with Smart Nightlife Company rolling out an incredible Ultimate Nightlife Experience!

with, and learn from, the most progressive professionals from around Europe is an advantage both you, and your business, will reap huge, long-term benefits from.

ABOUT THE SPONSOR We improve both nightlife operations and the lives of consumers with our Unified Mobile Commerce ecosystem. We believe that everything sold, to everyone served should be together in one place and accessible from any device - to make nightlife flow from open to close through an end-to-end platform.

Our cloud-based inventory, CRM, event and ticketing system integrates staff app order and pay through an mPOS and our consumer wallet. We’re introducing loyalty schemes

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for the first time in nightlife.

Our reimagined POS delivers frictionless consumer experiences that drive incremental revenue for venues. Staff Apps synchronize operations to

improve throughput and sales by giving employees total control and oversight of the customer service continuum.

Nightlife. At the speed of light.

NIGHTLIFE. AT THE SPEED OF LIGHT. This year at Bar Tech, immerse yourself in the Ultimate Nightlife Experience – the largest attraction and first-of-a kind environment at Bar Tech that will showcase the latest nightlife technology in a real-life cocktail bar and lounge.

Designed to bring together key industry stakeholders in the most conducive networking space, visitors will enjoy a complimentary Saber Elyzia cocktail via frictionless one-click ordering powered by an Omni-channel platform of staff applications, mPOS and back office. The Cocktail Bar is a handson and interactive space that will

reveal an ecosystem of hardware and software solutions reinventing the economics, operations and experiences of the industry. Born in 1789 in Bucovina region in North-Eastern Romania. The factory in Radauti, named SAB Radauti is marking the beginning of over 200 years of tradition in producing alcoholic drinks in that area. The

COCKTAIL BAR technologized by

traditional recipe of SABER Elyzia remains a secret until today. SABER can proudly call itself one of the oldest fruit liqueurs in Romania.

SABER Elyzia is 100% natural and one of the very few liqueurs in the world produced and bottled with whole natural fruits inside.

Only high-quality fresh fruits are hand selected as the best ingredients for this elixir. A traditional blending process is used to uniquely balance and to create an exquisite and unique taste.

NEON Back Office

STAFF APPS/mPOS

SENSYTOUCH INTERACTIVE TABLES

DRINKTOPIA

Unify your operations with unparalleled power to sell. CRM, loyalty, flash deals, preemptive stock management, staff and product tracking, sales performance and reporting, ticket sales, access control and bottle service.

The point of sale.

Redefined for the digital age. Rapid fire staff ordering and flexible mPOS payment processing makes nightlife flow from open to close. Products are displayed on tablets when guests place them and waiters get notified in app to deliver ready orders.

Order, play & pay. The tables have turned into interactive revenue generating and guest enhancement machines.

State of the art hardware and custom software modules bring nightlife to life through modern ordering, advertising and big data.

The nightlife wallet.

Loyalty, rewards and offers automatically saved in the app.

The fastest and easiest way to order and pay fully integrated into the POS. Zero integration required. Maximum innovation acquired.

FOR MORE INFORMATION, VISIT US AT THE SMART NIGHTLIFE COMPANY NETWORKING AREA!

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ALSO AT THE SHOW Because we know how precious your time is when you own or run a busy bar, we have pulled out all the stops to ensure that each and every Bar Tech Live attendee will leave the show brimming with game-changing ideas and information.

That’s why your free ticket to Bar Tech Live not only gets you into the most exciting platform around for the high-tech products, devices, gadgets and services transforming the look, feel and future of bars, but also gives you unlimited access to: Takeaway & Restaurant Innovation Expo including Street Food Live; Restaurant Tech Live, also home to Hotel Tech Live; Coffee Shop Innovation; and the Restaurant & Bar Design Show.

FREE

WI BAR TTH YOUR EC TICKEHT LIVE !

This sensational package of seven of the most exciting and all-encompassing hospitality trade events on the planet transforms London into the hub of the industry over two unmissable days; meaning you can’t afford to miss Bar Tech Live if you own or run a bar.

FIND MORE INFORMATION AT RESTAURANTBUSINESSSHOW.CO.UK

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TAKEAWAY INNOVATION EXPO EUROPE’S LEADING EVENT FOR TAKEAWAY & RESTAURANT OWNERS The event to help you boost your profits, build your brand, grow your business, and interact with the industry’s visionaries who are shaping the takeaway and restaurant scene of the future.

SPEAKER HIGHLIGHTS Abel Campos Head of Franchising at McDonalds MCDONALD’S, A PROGRESSIVE BURGER COMPANY

Neil Manhas MD at Pizza Hut UK DELIVERING GROWTH THROUGH TRANSFORMING CUSTOMER EXPERIENCES

Graham Cordfield MD at JustEat THE RECIPE FOR FUTURE TAKEAWAY SUCCESS

RESTAURANT TECH LIVE THE EVENT FOR THE INNOVATIONS AND CONCEPTS TRANSFORMING THE RESTAURANT INDUSTRY Europe’s largest exhibition dedicated to the emerging and innovative technology, systems and services that are transforming the future of the restaurant business.

SPEAKER HIGHLIGHTS

RESTAURANT & BAR DESIGN SHOW DISCOVER THE LATEST TRENDS FOR 2017 The UK’s largest and most comprehensive event delivering the foremost in ideas, inspiration, creativity and style to food and drink establishment owners, architects, designers, and other industry professionals from across the country.

SPEAKER HIGHLIGHTS

Marcin Korowiecki Head of systems at Jamie’s Italian OUR DIGITAL CUSTOMER JOURNEY

Pia Fairhust Creative Director at AZZURRI Group DESIGN STRATEGY - EVOLUTION NOT REVOLUTION

Edin Basic CEO and Founder at Firezza FROM STARTUP TO MULTI-MILLION POUND BUYOUT?

Lisa Prisk Head of Design at Tossed DESIGNING EUROPE’S FIRST CASHLESS RESTAURANT

Vincent McKevitt Tossed FROM 6 TO 21 TILLS - LESSONS LEARNT FROM A CASHLESS STORE

James Hacon Group Brand Strategy Director - Thai Leisure Group THINK FIRST, DESIGN LATER

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Our Supporters

OUR PARTNERS We would like to thank our partners, sponsors, supporters and all those that have helped make Bar Tech Live a hugely successful exhibition.

SPONSORED BY

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365 RETAIL

BAR MAGAZINE

BRITISH BEER & PUB ASSOCIATION

BUSINESSES FOR SALE

CARD & PAYMENTS WORLD

HOTELIER & HOSPITALITY DESIGN

HOW TO RUN A PUB

INSIDE DRINKS MAGAZINE

ON-TRADE PROGRESS

PAYMENTS CARDS & MOBILE

RESTAURANT UPDATE

VENUE INSIGHT

2017

SEMINAR SCHEDULE Bar Tech Live’s seminar schedule is delivered by some of the most respected and renowned names in the industry; who will divulge their knowledge and vision into the future of the bar industry and present talks on the innovative systems, services, products and technology transforming the bars of tomorrow.

Over two days, our meticulously constructed seminar lineup will analyse and give insight on all the hottest topics and trends in the bar industry today; providing you with a depth of expert knowledge that will immediately benefit your establishment.

These following pages provide you with details on every seminar at the show. You don’t need to book for any of our sessions, but they fill up fast, so we recommend you get there nice and early to be sure of a seat.

OUR METICULOUSLY CONSTRUCTED SEMINAR LINEUP WILL ANALYSE AND GIVE INSIGHT ON ALL THE HOTTEST TOPICS AND TRENDS IN THE BAR INDUSTRY TODAY.

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* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restaurantbusinessshow.co.uk for the latest information.

THEATRE 3

THEATRE 3 TUESDAY

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THEATRE 3 WEDNESDAY

11.00 - 11.30 Anthony Eskinazi JustPark Drive Revenue from Your Car Park without Damaging Your Brand

11.00 - 11.30 Julien Touraine Availpro SAS Fresh Trends of the Hotel Industry

11.45 - 12.15 Julian Vaughan PROFITROOM UK / Journey Everything you Need to Know to Increase Your Conversion Rate

11.45 - 12.15 Arthur Waller Booking.com How Data Influences Decision-making in the Hospitality Industry

12.30 - 13.00 Patience Tagborlo Wi-Q The Future of Mobile Ordering in Hospitality

12.30 - 13.00 Inês de Castro Fernandes Novility

13.15 - 13.45 Jon Snilsberg Cenium The Business Value of Truly Integrated Hospitality Software Platforms

13.15 - 13.45 Ram Mohan GroupRevMax Winning in the Group and Meeting Segment

14.00 - 14.30 Larry Mogelonsky Hotel Mogel Consulting Ltd. Guest Service – The Final Technology Frontier

14.00 - 14.30 Jonathan Sharp Britannic Technologies Ltd Harness the Power of the Connected Guest

14.45 - 15.15 James King hotelkit Why you Should Digitise Your Hotel Operations

14.45 - 15.15 Chris Jones Icon UK Biometrics: A Step Change in Customer Convenience

15.30 - 16.00 Jim Hourihan Hotel Compliance Be Compliant, Stay Compliant… It’s Easy!

15.30 - 16.00 Tim Watson Exclusive Hotels Posters Don’t Work

Ergonomics & Technology: Connecting the Dots to Improve Your Hotel Operations

16.15 - 16.45 George Titlow STR Benchmarking Your World: Using Data Insights to Fuel Performance Growth

THEATRE 4 WEDNESDAY

11.00 - 11.30 Darren King RoomNetTV Hotel TV & Beyond

11.00 - 11.30 Chris Petty NewBook PMS What is the Next Technological Leap in the Hotel Industry?

11.45 - 12.15 David Bianchin Knowcross Limited Technology – Transforming the Hospitality Landscape

11.45 - 12.15 Ilaria Marinoni Cvent The Power of Hotel Data

12.30 - 13.00 David Beasley VIP Worldwide A Hotelier’s Guide to Virtual Reality, Film and Video Marketing

12.30 - 13.00 Nathan Gyaneshwar Marketboomer

13.15 - 13.45 Andre Hordagoda & Aman Khurana GoInStore

13.15 - 13.45 Moritz Klussmann CA Customer Alliance Reputation Management: Turning Reviews into Revenue

14.00 - 14.30 Graeme Derby Pyramid Computer Game Changing Innovation and Trends

14.00 - 14.30 Kristian Valk Hotelchamp Personalisation & Persuasion - The Key to Increasing Direct Bookings

14.45 - 15.15 Ilaria Marinoni Cvent The Power of Hotel Data

14.45 - 15.15 Joel Montaniel SevenRooms F&B: Your Secret Weapon to Beat AirBnB

15.30 - 16.00 Lucas Peter Lotss Embracing Staff Technology to Increase Employee Engagement

15.30 - 16.00 Helge Tiainen InCoax Networks AB Reuse Existing TV Network for Internet Services

16.15 - 16.45 Jason Bryant Nor1

16.15 - 16.45 Luke Courtenay Smith Immersivevr Creating a True Sense of Place

Live Video Streaming is Changing: What Does this Mean for Hospitality Industry

The Universal Merchandising Strategy: Increase the Value of Each Reservation

Three Lessons for Electronic Ordering and Invoice Automation Success

THEATRE 4 SPONSORED BY PYRAMID COMPUTER GMBH

THEATRE 4 TUESDAY

SPONSORED BY PYRAMID COMPUTER GMBH

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* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restaurantbusinessshow.co.uk for the latest information.

THEATRE 5 SPONSORED BY MENU

THEATRE 5 TUESDAY

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THEATRE 5 WEDNESDAY

11.00 - 11.30 Chris Jolliffe Tevalis Tevalis Talking Tech

11.00 - 11.30 Nick Dryden Sthaler Fingopay - The World’s First Match-on-cloud Biometric Identity Solution

11.45 - 12.15 David Bashford Food Alert The Challenges of Implementing Digital Safety Management

11.45 - 12.15 Tim Mason Eagle Eye The Digital Restaurant

12.30 - 13.00 Neil Bradley Food Safe System Can Tech Save the Restaurant?

12.30 - 13.00 Ankit Mehrotra Inresto Are Restaurants Today Suffering from a Tech Overload?

13.15 - 13.45 Irin Maini & Vishaal Vadher Viva App Ltd Mobile Payments and Technological Innovations within the Bar Industry

13.15 - 13.45 Mark James Stopblox The Hidden Costs of FOG

14.00 - 14.30 Karl-Heinz Koch MENU Technologies AG Eliminating Waiting Times and Lines in Restaurants

14.00 - 14.30 Mike Talbot 3radical

14.45 - 15.15 Iain Wilcox Digitonic Serving up Success through Location-based Mobile Marketing

14.45 - 15.15 Karl-Heinz Koch MENU Technologies AG Eliminating Waiting Times and Lines in Restaurants

15.30 - 16.00 Eleanor Stancliffe The Handbook

15.30 - 16.00 Svein Sorgard & Adalsteinn Palsson ATMO ACOUSTIX Your Brand’s Music DNA

16.15 - 16.45 Speaker from Fitta Ventures (My Order Box) Please see the digital show guide for updates on this seminar

16.15 - 16.45 Wayne Arthur Skyfii Guest WiFi Doesn’t Only Benefit the User, it Can Transform a Business

Content and Email Marketing: A Driving Force Shaping the Venues Industry

Using Interactive Digital Content to Drive Engagement for Restaurants

SPONSORED BY MENU

11.00 - 11.30 Charlie Roberts Reputation.com

11.00 - 11.30 Chris Cooper Consentua Delivering that ‘Rock Star Experience’ whilst still Being GDPR Compliant

11.45 - 12.15 Sarah King Orcinus Recruit Ltd The Skills Shortage – Where will you Find Your Next Chef?

11.45 - 12.15 David Dasher CPL Training Group How Big Data is Transforming Training and Succession Planning

12.30 - 13.00 Mathieu Proust UberEATS Making More from Your Kitchen

12.30 - 13.00 Veral Desai Stocktake Online Back to Basics – How to Effectively Manage Your F&B Costs

13.15 - 13.45 Florin Mandache Migsoft Ltd How an App Can Fill Your Restaurant

13.15 - 13.45 Daniel Shearman Soundtrack Your Brand The Impact of Music on Sales in Restaurants

14.00 - 14.30 Mr Yousaf Shah DataTherapy Make the Cloud Work for Your Restaurant

14.00 - 14.30 Sumit Agarwal DNS Accountants Guaranteed Recipe to a Successful Hospitality Business

14.45 - 15.15 Baird Kleinsmith Paymentsense Ltd

14.45 - 15.15 Allistair Hunter EP Marketing Limited Extracting Your Brand Story

15.30 - 16.00 Warren Mansfield-Smith Testo Limited How to Avoid Being the Next Food Scandal!

15.30 - 16.00 Nigel Thomas Artizen Food Service Getting More for Less (Kitchen Energy Management)

16.15 - 16.45 Urmash Fatania VideoPoster Creative Digital Signage

16.15 - 16.45 Craig Gilchrist Eden Agency Deploying AI Chatbots to Leverage Consumer Behaviour

How Implementing an Online Reputation Management Program will Increase Revenue

Integrated Payments: The Next Wave in Restaurant Payment Innovation

SPONSORED BY UBER EATS

THEATRE 6 SPONSORED BY UBER EATS

THEATRE 6 WEDNESDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restaurantbusinessshow.co.uk for the latest information.

THEATRE 6 TUESDAY

21

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restaurantbusinessshow.co.uk for the latest information.

THEATRE 7 SPONSORED BY Judopay

THEATRE 7 TUESDAY

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THEATRE 7 WEDNESDAY

11.00 - 11.30 Zach Priest Bouncepad Using Tablets to Increase Staff Adoption and Customer Engagement

11.00 - 11.30 Hayley Freedman CHARGit UK How Wireless Charging Technology Can Benefit the Hospitality Industry

11.45 - 12.15 Anita Liu Harvey & Peter Martin Barclaycard

11.45 - 12.15 Benjamin Hosack Foregenix

12.30 - 13.00 Ryan Farley Judopay Power Your Mobile App with Simpler, Faster and Safer Payments

12.30 - 13.00 Chris Jolliffe Tevalis Tevalis Talking Tech

13.15 - 13.45 Jordan Youtz Smart Nightlife Company Making Technology Irresistible for Hospitality and Nightlife

13.15 - 13.45 Ryan Farley Judopay Power Your Mobile App with Simpler, Faster and Safer Payments

14.00 - 14.30 Patrick Clover BLACKBX The Importance of Mobile Marketing

14.00 - 14.30 Peter Lukes Wanstor Delivering a Great Restaurant Experience in the Digital Age

14.45 - 15.15 Mark Purnell My-Kaboodle.com Tech for the Price of a Cup of Coffee

14.45 - 15.15 Dmytro Kostyk Interactive Restaurant Technology by Kodisoft Digital Transformation of Dining

15.30 - 16.00 Bradley Collins Citizen Systems Europe How Mobile POS Hardware can Help Enhance the Customer Experience

15.30 - 16.00 Ohad Jehassi Lavu Inc. Using Technology to Power Restaurant Profits

16.15 - 16.45 Jim Chapman BlueFrog Media Let’s Waste Some More Money...

16.15 - 16.45 Ilkka Seppänen Siru Mobile How can Restaurants Capitalise on the Mobile Trend?

Why you Should be Selling at Festivals - And How to Do it Right

Hungry Hackers Continue to Target Restaurants Keeping Customer Payment Data Safe with P2PE

SPONSORED BY Judopay

11.00 - 11.30 Peter Edwards Zonal The Change in How Consumers are Engaging with Brands

11.00 - 11.30 Aly Thompson trivago Empowering Hotels in the Online World

11.45 - 12.15 Magdalena Osmola Macdonald Monchique Resort & Spa Integrated Marketing for a New Hotel Opening

11.45 - 12.15 Vincent McKevitt Tossed From 6 to 21 Tills Lessons Learnt from a Cashless Store

12.30 - 13.00 Edin Basic Firezza From Startup to Multi-million Pound Buyout

12.30 - 13.00 Tom Magnuson Magnuson Hotels There is an Alternative to Franchising

13.15 - 13.45 Rob Paterson Village Hotels

13.15 - 13.45 Nick Kerigan Barclaycard Pop Up Payments – Taking Advantage of the Festival Phenomenon

14.00 - 14.30 Griff Holland Friska

14.00 - 14.30 Tamer Baker TrustYou GmbH Influence of Reviews on Revenue Performance

14.45 - 15.15 David Taylor GLH Hotels Leveraging Technology to Enhance Hotel Operations and the Guest Experience

14.45 - 15.15 Marcin Korowiecki Jamie’s Italian Our Digital Customer Journey

15.30 - 16.00 John Aizlewood Pizza Hut Engaging Your Target Market

15.30 - 16.00 John Abbott Yoti Ltd Faster, Safer, Easier ID Verification

16.15 - 16.45 John Abbott Yoti Ltd Faster, Safer, Easier ID Verification

16.15 - 16.45 Christopher Fung Crussh – Fit Food & Juice Bars What Chia Seeds Taught Me About the Success/ Future of FoodTech

Exploring Barriers to Transformation from Legacy to Next-Gen Technology

The Rules of Engagement: Digital Mishaps and the Things we’ve Learnt with our Loyalty App

SPONSORED BY YOTI

KEYNOTE THEATRE 2 SPONSORED BY YOTI

KEYNOTE THEATRE 2 WEDNESDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restaurantbusinessshow.co.uk for the latest information.

KEYNOTE THEATRE 2 TUESDAY

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EXHIBITOR LISTINGS 3radical Limited Stand Number 2121

Addwell EPOS Solutions Ltd Stand Number 7116

3radical use fun interactive experiences to increase engagement by 300%.

3radical`s marketing platform allows brands to create gamified campaigns that drive positive consumer behaviour.

These engaging experiences re-engage lapsed customers, increase footfall and ultimately drive greater covers.

Addwell EPOS Solutions, the no nonsense EPOS suppliers. Come and have a chat to our guys on stand 7116 to find out what system your business will benefit from and why. Our EPOS systems are in hundreds of venues in the UK and Europe. The best in the business with the best price.

0117 344 5008 www.3radical.com

01708 730980 www.addwell.co.uk

3S POS Stand Number 3110

Albion - TouchBistro EPOS Stand Number 6112

At 3S POS, we develop industry-leading EPOS and Company Management solutions to meet the demanding service requirements of the hospitality sector.

Our EPOS systems are designed to be user-friendly, fast, reliable and feature packed to drive your business to success.

Albion is at the forefront of the restaurant point of sale revolution, we’re experts at integrating Apple products and cloud applications. We combine a wide range of services and expertise across major platforms to offer an outstanding one stop shop for our restaurant and hospitality customers.

02070 343 030 www.3s-pos.com 9 Spokes International Limited Stand Number 6140 The 9 Spokes smart dashboard connects your software into one place, revealing key insights across essential areas of your business. From managing cash flow to growing sales, it’s easier to make the right calls when you can see the big picture. One dashboard. Your business data. Easier Decisions.

www.9spokes.com Adactus Limited Stand Number 8154 Adactus & our analytics team, Data Know How, have experience helping large restaurant businesses to engage & understand their customers via websites, apps, loyalty schemes, CRM & ecommerce. Now small & medium sized enterprises can enjoy the technological benefits of our white-labelled solutions.

01844 269090 www.adactus.co.uk

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0333 006 6025 www.albion.co.uk APG Cash Drawer Stand Number 4146 APG is committed to developing cash management solutions to serve markets worldwide. Whether you need a custom design, general application cash drawer, a product for a mobile shopping experience, or the SMART Intelligent Cash drawer, APG is the supplier of choice for delivering innovative technology.

44 1273 616300 www.cashdrawer.com Appetite Learning Stand Number 7142 Appetite Learning is an e-Learning platform created by William Reed - the food and drink industry experts - in partnership with Virtual College. Tailored for the hospitality sector, our online training solutions help your business to demonstrate compliance whilst reducing costs and admin.

01293 610473 www.appetitelearning.com

Athena Recruiting Services Ltd Stand Number 5120 01376 310740 www.athena-recruiting services.co.uk ATMO Select Stand Number 4134 02037 122471 www.atmoselect.com Avenista Table Reservations Stand Number 2112 0845 0500 700 www.avenista.com Barclaycard Stand Number 3124 Barclaycard is a payment solution expert for businesses within the restaurant, pub and hospitality sector. We have an extensive range of payment pages that make accepting cards and new digital payments really straight forward. Come and visit us on stand E1360.

www.barclaycard.co.uk BIITS HOLDINGS PTE Ltd Stand Number 1143 BIITS HOLDINGS PTE Ltd Stand Number 1146 Bink Stand Number 4124 Bink’s Payment Linked Loyalty allows consumers to automatically collect their loyalty points and offers by seamlessly linking their payment and loyalty cards together. Consumers never miss out on rewards they deserve, whilst merchants acquire, engage and retain customers through personalised offers.

www.bink.com BIXOLON Stand Number 8126 BIXOLON is a leading global manufacturer of POS, Label & Mobile printing technologies for a range of Hospitality environments. Producing high quality Thermal, Impact & Inkjet printers, paired with intuitive customisation software they are the ideal for POS, popup stores, food labelling and more.

049-211-68-78-54-0 www.BIXOLONEU.com

Bizimply Stand Number 5126

BriefYourMarket.com Stand Number 8120

Charge Point Stand Number 4164

Bizimply is a workforce management platform for hospitality and retail businesses.

BriefYourMarket.com is an awardwinning marketing software company that provides an all-in-one, multichannel marketing platform. We enable restaurateurs to communicate with their database to achieve the maximum value from each customer and attain exceptional ROI from their marketing budget.

Increase revenue and dwell time in your venue by providing your customers with a mobile phone charging service. Our Charge Points are suitable for all venues, including those with limited space. The secure plug-pay-lock system is easy to use, and customers can be confident that their device is safe.

+353 1 254 2524 www.bizimply.com BLACKBX Stand Number 4129 BLACKBX is about keeping businesses and customers connected. Our cloudbased software removes the hassle and expense of setting up and managing a Wi-Fi network. Businesses benefit by gaining valuable customer insights, while offering a branded, seamless and secure online experience.

0131 510 7008 www.blackbx.io BlueCats Stand Number 4112 We are changing the game with Bluetooth enabled technologies!

BlueCats is an innovative technology company creating unique solutions for hospitality. Find your customers quicker with our Smart Table Flag or enhance your in-venue experience to support order and pay at table.

0773 8618 899 www.bluecats.com BlueFrog Media Stand Number 6126 01237 403764 www.bluefrogmedia.co.uk BlueRunnerSolutions Stand Number 3140 We`re a creative & strategic digital solutions business specialising in high street food & drink retail, foodservice, leisure & hospitality industries. Our portfolio of unique & feature rich products is designed to enhance customer journey & experience & drive business efficiencies & cost savings.

0208 944 2158 www.bluerunnersolutions.com Bouncepad Stand Number 5122 After the iPad launched in 2010, Tobi Schneidler, Bouncepad CEO, had a lightbulb moment in the Apple Store to use tablets as a business tool for retail & hospitality. Since then Bouncepad has been innovating & shaping the changing world of retail & hospitality through our products and experience.

020 3693 0000 www.bouncepad.com

0344 800 8424 www.briefyourmarket.com BusinessesForSale.com Stand Number 9165 BusinessesForSale.com connects business buyers and sellers. Search over 70,000 opportunities for sale including restaurants, cafes, bars, pubs, hotels and indeed businesses and franchises in all sectors imaginable. And if you are looking to exit, we can help you find the right buyer.

www.uk.businessesforsale.com Call Systems Technology Stand Number 6132 At CST we specialise in innovative communication technology and software solutions that transform the hospitality experience. Partners to over 15,000 system users, our first class quality products include restaurant paging, table location systems, two way radios and call buttons.

02083 811 338 www.call-systems.com Captini Stand Number 2120 Captini Social WiFi powers 1,000`s of venues in 14 countries helping restaurants, bars and cafes identify, engage and reward customers increasing occupancy and repeat spend.

- CONNECT WITH YOUR GUESTS. - GROW YOUR TRIPADVISOR. - WHAT’S YOUR WALK-IN RATE? - CAPTINI PUNCH THE LOYALTY GAME CHANGER.

03333-443-888 www.captini.com Carving Labs Stand Number 9140

0800 622 6640 www.chargepoint.co.uk Chargit Stand Number 6134 CHARGit is a pioneering technology that allows for unlimited clean and convenient through surface wireless charging in any environment where power is needed for smartphones, tablets, laptops and all micro USB devices.

0333 700 8889 www.chargit.co.uk Check Your Staff Limited Stand Number 6116 Do you take a risk every time you carry out a right to work check? Carrying out fully compliant right to work checks is one of the biggest headaches a modern business has. Get it wrong and your business can face a fine of up to ÂŁ 20,000 per employee or worse. Even when a business thinks it has car

0192 4493 353 www.checkyourstaff.co.uk Chef Line Solutions Stand Number 5140 0845 459 1 760 www.cheflinesolutions.co.uk Citizen Systems Europe Stand Number 8130 Citizen Systems Europe is the brand of choice for printers worldwide, providing a wide range of top-line industrial printing solutions and focusing on the distribution and support of label, portable, photo and POS printers, as well as calculators, through an extensive partner network across EMEA.

0208 893 1900 www.citizen-systems.com

Carving Labs leverages Apple Pay/ Android Pay/Samsung Pay that come natively installed on devices. Consumers can save and store coupons, loyalty & store cards and now payment card.

Deliver personalized offers in your customers` native wallet & create a powerful mobile marketing channel.

0331 754 36071 www.carvinglabs.com

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Collins by DesignMynight Stand Number 3106

DDS Solutions Stand Number 7120

elementsuite Stand Number 6130

Collins is a revolutionary reservations & enquiry management system for the casual-dining, bar & pub industry.

Manage real-time bookings and floorplan, as well as all enquiries, preorders, deposits, invoicing, queuing & more! With over 1500 UK clients including Wahaca, Youngs, Fullers.

DDS Solutions provide market-leading digital advertising solutions and content management systems. We pride ourselves on delivering technical excellence and high levels of customer service - each project is about creating a bespoke solution to meet the client`s individual needs.

The only single unified HR, Workforce Management and Employee Engagement Software. Selected and Live within a number of McDonald`s markets (just one of our clients!), elementsuite is the `go to` solution within the Retail and Hospitality market.

www.collinsbookings.com

01623 858004 www.dds-solutions.co.uk

Comtrex Systems Stand Number 6150 Comtrex Systems are ePOS experts. We have been designing, developing and supplying EPOS Solutions for over 30 years. Whether you run a small coffee shop or are after your next Michelin Star, have a single outlet or are a national chain, we have the tools and expertise to help your business.

01293 789500 www.comtrex.co.uk Countr POS Stand Number 7124 Countr is a full-scale POS, built with omnichannel retail in mind. Free to download and try out, retailers of any size benefit from integrated loyalty, analytics and eCommerce (seamlessly combining web and offline shops) and a globally-accessible dashboard to manage their business.

0208 0683 158 www.countrhq.com CPL Training Group Stand Number 3142 CPL Training Group is one of the most trusted partners working in collaboration with the licensed hospitality industry.

From personal licence training to e-learning courses, we train over 30,000 classroom-based learners each year and serve one million users across our online applications.

0151 650 6910 www.cplonline.co.uk Datatherapy Limited Stand Number 3156 DataTherapy will be showcasing Platopus Delivery for multi-location foodto-go businesses to maximise profits by adding online ordering for delivery and collection & Platopus Retail for secure internal sharing of documents, weekly reports, product, shop and people data via the web, iPad and app.

020 7700 004 www.datatherapy.com

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DinnerData Stand Number 4149 DinnerData promotes and supports independent and family-run places to eat, helping them to compete for the consumer’s leisure spend in the UK. We offer business and marketing benefits to member venues, plus information, incentives, social interaction and events to engage consumers.

07585 333303 www.dinnerdata.co.uk DNS Accountants Stand Number 7134 DNS Accountants is a highly respected, award winning accounting, tax planning and consulting services practice with a national presence across the UK. We have specialist expertise in helping owner managed businesses, freelancers, contractors and construction industry clients.

0208 903 6330 www.dnsassociates.co.uk Eden Agency Stand Number 8134 Eden is a digital agency who strives to produce engaging digital solutions for your customers. We create artificially intelligent chatbots to engage your customers on their favourite social media channels and also on interactive display in store. Come by and meet our virtual assistant at our stand.

0142 3593 010 www.createdineden.com eLamb eLearning Stand Number 1141 Delivering custom & off the shelf eLearning for effective training. Level 2 assured modules, games & video so learners retain the knowledge to make your business thrive. We specialise in onboarding training to boost customer service levels & reduce staff turnover, with detailed reports for managers.

01325 734 885 www.elamb.co.uk

01923 521057 www.elementsuite.com Entr - a Digitonic product Stand Number 7136 Precise on-location analytics powered by your existing Wi-Fi connectivity, Entr creates unique data insights and outcomes by enabling venue owners and operators to identify who their customers are, how often they visit and how long they stay.

0141 530 40 80 www.digitonic.co.uk Enviropack Ltd Stand Number 1021 Enviropack Ltd, suppliers of a wide range of eco-friendly and compostable food packaging and disposables made from ethical and sustainable sources that can help reduce the overall harmful effects of packaging upon the Environment.

020 8428 9184 www.enviropack.org.uk EP Marketing and Direct Solutions Stand Number 2114 EP Marketing is a strategic and creative marketing agency. EP Marketing is the brainchild of Director Emma Pratt.

The EP Marketing team are hot on strategy and each and every marketing activity is co-ordinated for a cohesive, complimentary approach with return in mind.

01473 407027, 01255 221322 www.epmarketing.co.uk, www.directsolutionsuk.com Feed It Back Stand Number 4120 01483 478985 feeditback.co.uk Freerunner WiFi Stand Number 8156 Freerunner provides Wi-Fi to a wide range of retail and food venues, offering bespoke wi-fi tailored to your requirements at a fraction of the cost to deploy versus other wi-fi networks.

We promote your brand not ours, your customers, your data, your hotspot, it’s all about you.

01920 872454 www.freerunr.com

Galerie6 Stand Number 4166

Humanforce Stand Number 4138

Krowd Stand Number 7130

Galerie 6 produce ‘Artlight’ wall decoration which combines high quality framed images with LED backlighting.

These wonderful ‘Artlights’ are so impressive they create a ‘virtual window’ on your walls. They are also the perfect installation for rooms with little or no natural light.

Cloud Delivered, Multi Language, Workforce Management Software.

Manage all the workforce including agency and contractors, Visas, Qualifications and wage costs all in one system. Unique Web delivered FINGER VEIN time attendance, even works for kitchens & cleaning teams!

Taking out the stress and frustration from the restaurant dining experience.

Using the latest in payment solutions and artificial intelligence technology Krowd will help consumers get exactly what they want, when they want it.

Restaurants will save costs, increase traffic and turnover.

0778 047 4865 www.galerie6.com

0203 889 4996 www.humanforce.co.uk/ industries/hospitality

www.krowdit.com

INRESTO Stand Number 1160

World’s first bottled cocktail with ice cubes & fruit already inside! Available in 5 different flavors, kukki is free from preservatives, is vegan and ice cold till the very last sip.

Givex Stand Number 2150 web.givex.com Global Payments Stand Number 1142 Global Payments specialises in card payment processing and is a leading worldwide provider of payment technology services, delivering innovative solutions driven by customer needs globally. We operate in thirty countries worldwide and we process billions of transactions annually.

0800 731 8921 www.globalpaymentsinc.co.uk GSG SmartServe Stand Number 4144 GSG SmartServe is the ultimate all in one luxury application that gives diners full control of their dining experience before, during and after whilst unlocking establishments true revenue potential, enhancing brand recognition as well as improved productivity amongst staff members.

0800 689 3946 www.globalsourcegroup.co.uk Hinteractive Technology Stand Number 5142 Hinteractive Technology is an official representative of KODISOFT and its revolutionary Interactive Restaurant Technology (IRT). It replaces most of existing digital solutions for restaurants with one fantastic product - Interactive Dining Table, which provides unlimited control over their businesses.

0780 235 4550 www.hintechnology.com

inResto offers a range of restaurant management products which cater to the entire spectrum of restaurants such as high end fine dining restaurants, pubs & bars, QSR`s and delivery focused standalone restaurants. Our products are live at 2000+ restaurants and have processed 15M+ data points.

0091 99532 37225 www.inresto.com Jade Solutions Ltd Stand Number 3134 Jade’s CROWD WIFI Solution empowers retailers, hoteliers, restaurants and businesses premises to interact with, engage and learn from their customers behaviour to enhance revenue and profits like never before. So let`s bring in the crowds.

01925 295400 www.jade-solutions.co.uk Judopay Stand Number 6161 Judopay partners with leading brands to deliver next generation mobile payments for an app experience your customers will love. Operational in 190 countries and working with 100 acquiring banks, we are the leader in mobile payments identified by First Annapolis, now part of Accenture.

0203 503 0600 www.judopay.com Khazina Digital Signage Stand Number 7132 Cost effective digital menu boards for takeaway industry. A complete digital menu board solution with customise design services.

kukki Cocktail Stand Number 440

+49 30 225013111 www.kukkicocktail.com LAVU Stand Number 6136 Lavu is the world`s leading mobile point-of-sale system for restaurants.

Used in more than 80 countries, Lavu is a full-featured iPad-based POS system designed exclusively for restaurants and bars.

1-855-767-5288 Lightspeed Stand Number 6124 Lightspeed is a mobile ePOS system that helps restaurants, hotels, bars and cafés deliver a better customer experience. With all-in-one point of sale, table management and analytics platforms Lightspeed Restaurant helps you run a more profitable business.

020 3695 9599 www.lightspeedhq.co.uk Long Range Systems UK Ltd Stand Number 6160 LRS is the leader in on-site communication solutions including Table Tracker, staff & customer paging systems, application based restaurant management & our new on-site management systems that integrate disparate technologies. Two way radios.

New technologies will be on view and are unique to LRS.

01782 537000 www.lrsuk.co.uk

0333 3443 384 www.khazina.co.uk

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Loyalty Magazine Stand Number 9157

Octane HR Solutions Stand Number 3130

Loyalty Magazine is an online magazine, providing all the services of a traditional magazine, but much faster. We publish daily news, send weekly email alerts to subscribers informing them of recent posts and publish the opinions and latest research of the industry’s best proponents.

Harness your people power with Octane, the go-to creators of ATS and Engagement platforms. Our solutions combine - a la carte technology with gourmet service and lick-your-plateclean results. It`s why we’re the partner of choice for brands like TGI Fridays, CDG and Turtle Bay. Come and say hi!

0157 2820 088 www.loyaltymagazine.com

01454 404980 www.hr.octane-uk.com

Memberoo Stand Number 4140

OpenKey UK - WOW Digital Stand Number 7076

Memberoo is an innovative customer engagement, retention and information platform. Memberoo allows businesses unparalleled access to, and communication with, their customers through it’s dashboard and customer app. We are a new kind of loyalty.

The New Innovative Keyless Entry System. In Partnership with OpenKey UK, WOW Digital is launching OpenKey’s highly advanced mobile phone-based keyless entry solution.

This new solution maximises operational efficiency, guest loyalty and convenience, as well as reducing costs and driving revenue.

01225 581 599 www.memberoo.net Mobikon Stand Number 6120

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0115 855 9262 www.wow-digital.co.uk

Mobikon is a leading customer engagement and analytics platform for the hospitality industry. Over 350 brands spanning 2400+ outlets in 9 countries use Mobikon’s platform, modules and engagement tools to interact with customers.

Optomany Stand Number 4158

0843 594 52 www.mobikontech.com

0208 102 8000 www.optomany.com

Mode-AL Stand Number 2160

Opus Telecoms Stand Number 8136

Mode-AL Display Engineering builds unique structures & precision furniture which integrates seamlessly with technology for the hospitality, retail & corporate sectors. We offer a turnkey service of consultation, design, manufacture & installation working with designers during build & refurbishment.

Opus Telecoms is an end-to-end communication solutions integrator, supporting hundreds of restaurants nationwide with telephone systems (on site and in the cloud), business lines, WiFi for staff/guests,internet access and mobility solutions, that deliver operational efficiencies and cost savings.

02033 9833 98 www.mode-al.com

0800 316 7566 www.opus-telecoms.co.uk

NextMenu Stand Number 2142, 3036 & 2090

Orcinus Recruit & Orcinus Training Stand Number 7126

FAST SERVICE RICH EXPERIENCE NextMenu delivers Self-Ordering Kiosks and Tablets for hospitality venues along with Smart-Watches and AugmentedReality Glasses for waiters. NextMenu boosts sales by creating an elevated dining experience and reduces costs by automating ordering and payment.

A Hospitality Recruitment and Training Company. Providing recruitment for Chefs of all Levels, as well as providing Apprenticeship and Traineeships for new and existing team members.

Orcinus has made a firm commitment, over the next 5 years to develop and grow the industry from a ground level up.

+44 7825 528 951 www.NextMenu.com

01962 940040 www.orcinusrecruit.com

Optomany specialises in omnichannel payment processing technology, delivering innovative, reliable and secure solutions to the retail and hospitality sectors across all channels.

Pager Call Systems Ltd Stand Number 6110 Pager Call Systems Ltd offers a complete range of onsite messaging solutions for the hospitality industry utilising the Brighton Technologies Group range of Wireless paging & communication systems. See the latest Connect hotel staff communication system with smart devices on our stand.

0845 6444109 www.pagercall.co.uk Paymentsense Stand Number 7150 As Europe`s largest merchant service provider, we empower over 60,000 SMEs to process £5 billion worth of card payments annually. Connect Cloud™ is our latest integrated payments solution, which reduces software integration time from weeks to minutes! Visit stand #7150 for a live integration demo.

0800 103 2787 www.paymentsense.co.uk/ integrated-payments Pioneer Group Stand Number 1140 Pioneer Group specialise in Digital Menu solutions for QSR, providing full turnkey Digital solutions for both indoor and Drive Thru. We have deployed over 5000 digital Menu screens across UK and Europe.

0845 054 2764 www.pioneergroup.co.uk Pixelnebula Limited Stand Number 2140 Pixelnebula provide an innovative cloud-based digital display management solution which will allow you to upgrade your FOH with stunning digital menu boards, engaging animated promotional banners, and to showcase your online and social media successes to your customers.

0330 088 0504 www.pixelnebula.com Planday Stand Number 7140 Planday is simple employee scheduling software for shift-based businesses. It allows managers to communicate with staff, gather info on availability, then create, edit and distribute rotas, all with an easy-to-use mobile app. Users report cutting admin time by 75% and saving 5% on payroll costs.

020 3630 1574 www.planday.com

Purchase Plus Stand Number 9106 Purchase Plus provides cloud-based purchasing, invoicing and insights software solutions for hotels, hospitals and aged care facilities. We are typically able to save our customer 7 - 12% on their purchases, and reduce invoice processing time from 1 month - 1 day.

0208 123 2253 www.marketboomer.com Purchase Plus Stand Number 8094 Purchase Plus provides cloud-based purchasing, invoicing and insights software solutions for hotels, hospitals and aged care facilities. We are typically able to save our customer 7 - 12% on their purchases, and reduce invoice processing time from 1 month - 1 day.

0208 123 2253 www.marketboomer.com PXtech Stand Number 5124 Empowerment through technology: We thrive on the success of our clients, that`s why we create bespoke POS solutions that have the ability to grow and adapt with your business. Our solutions are now used in over 40,000 locations around the world by some of the largest names in hospitality.

01332 921 300 www.pxtech.com Pyramid Computer GmbH Stand Number 5132 Pyramid Computer GmbH is a leading European IT manufacturer, specialized in design and production of large format, touch enabled kiosks, order solutions and guest localization systems.

Leading global QSR as McDonalds, Vapiano, Hesburger and Autogrill love customizable design and full global service.

+49 761 4514 0 www.pyramid-computer.com QSR Automations Stand Number 5130 QSR Automations smart restaurant technology including kitchen automation, table management solutions and reliable restaurant hardware, has revolutionised the hospitality sector in terms of productivity and profit. Call Systems Technology is the strategic partner of QSR for the UK and EMEA regions.

0208 381 1338 www.qsrautomations.co.uk

ReachRobo UK Stand Number 6122 ReachRobo UK helps SMEs with innovative Chatbots for business management. With ReachRobo Chatbots on Facebook Messenger, businesses can manage complex processes such as accounting, managing sales process and appointment booking into simple actions, as simple as `Chatting with a Friend on Messenger’.

0740 238 4422 www.reachrobo.uk Relentless IT Solutions Ltd Stand Number 2116 www.relentless-it.com Reputation.com Stand Number 7114 With over 2 million customers, Reputation.com is the only complete Online Reputation Management platform to improve online reviews, gain insights and drive more revenue.

Our integrated, flexible platform puts Restaurants, Pubs, Takeaways and Coffee Shops in control of their online reputation easily!

0800 066 4781 www.reputation.com Retail Secure Stand Number 4116 Retail Secure offer value-adding services for restaurants, hotels, pubs and takeaways. This includes RetailCompli, their PCI compliant network security solution that`s vital for all food establishments that take card payments, and Legally Compliant Guest Wi-Fi, which boosts your branding campaign.

0333 320 8848 www.retailsecure.co.uk SAFAS Stand Number 9166 A life long career in Environmental Health has given Maggie Goodwin unique insights into the causes and effects of a poor attitude to health and safety in the workplace. Hear her suggestions as to how poor performance, sickness absence and injuries can be tackled.

01935 319777 www.safas.co.uk

Safesmart Stand Number 9144 Fire + Health & Safety Software and Services. Smartlog Health and Safety Software - Online & Custom: Risk Assessment, Maintenance Checks, Accident Reporting, Compliance Management and Training, Fire + H&S Assessment, On-site Training, Consultancy. Supply: Fire Extinguishers, Alarms, Doors etc.

01908 320 152 www.safesmart.co.uk Seatris GmbH Stand Number 3150 Seatris is the high tech restaurant assistant for restaurants and hotels to increase profits and optimise daily operations. With smart table management, intelligent assistance & recommendations, as well as secured credit card bookings, Seatris brings a new technology standard to the industry.

+49 30 814540400 www.seatris.com ShopWorks Stand Number 4160 Shopworks provide customers with cloud-based workforce management solutions. We build scheduling software to help your business run more efficiently. We offer a bespoke budgeting tool that allows managers to approve staff schedules so that they never go over a pre-determined budget.

0870 9229 501 www.theshopworks.com Siru Mobile Stand Number 1144 Siru Mobile offers a turnkey-solution for enabling mobile payments, including all connections to the phone operators and additional services which makes the process secure and efficient.

+358 9 23163390 www.sirumobile.com Smart Nightlife Company Stand Number 5160 We improve both nightlife operations and the lives of consumers with NEON, our B2B/B2C Unified Mobile Commerce platform. It`s a cloud-based inventory and CRM ecosystem that integrates staff mPOS order & pay with Drinktopia App, our consumer wallet revolving around loyalty that makes nightlife flow.

0747 902 1049 www.smartnightlife.co

29

SmoothMenu Stand Number 3144

Star Micronics Stand Number 5151

SMOOTH MENU - Offers a complete package of features allowing Restaurants/Diners/Bars/Café to operate more efficiently and to bring the latest technology experience for staff and Customers alike. With the use of modern Android Devices Using KitKat 4.4.2 and above ensures a low cost entry point.

Star Micronics is a global manufacturer of POS hardware. Leading the field in traditional, tablet and Cloud POS, Star has the largest range of Bluetooth, wireless POS and mobile printing solutions in use in major retail and hospitality applications worldwide.

08444 821835 www.smoothmenu.co.uk Soundtrack Your Brand Stand Number 4114 Soundtrack Your Brand (Spotify`s investment in the business music world) help businesses improve the way they control/manage music across all their locations, through our real-time streaming platform. We also provide Brand Fitting Music, driven by science and Spotify data and proved to drive sales.

0773 838 7424 www.soundtrack yourbrand.com South Catering Fabrication Ltd Stand Number 2063 Bio Commercial Cold Press Juicers are the U.K’s only manufacturer of commercial cold press juicers. We manufacture & supply a whole range of juicers from counter top to industrial factory based machines. Making it easier for UK producers to source equipment & consumables.

0120 2519 979 www.biocoldpressjuicer.com Sparetap Limited Stand Number 8144 Ssayy Stand Number 1061 EPOS system | BOOKING system | RESERVATION solution | Mobile APP | and more... SSAYY tailor makes user friendly, affordable, accessible, brand enhancing software solutions. Come & talk to us about how we can provide YOU with a complete innovative software solution. SSAYY `YES` to business.

0333 3350 576 www.ssayy.com

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01494 471111 www.Star-EMEA.com Sthaler Ltd Stand Number 4135 Sthaler has developed the first matchon-cloud biometric identification platform which creates exceptionally secure identity-driven services.

0203 189 1460 www.sthaler.com STKTK Stand Number 3164 Controlling your bar’s alcohol stocks is a long and complicated process, that requires a precision and diligence from stuff. Now this processes can be automated and simplified. With the use of our software platform, managing your stuff and your stocks takes less time and effort.

www.stktk.com Stocktake Online Stand Number 3154 Stocktake Online is the complete cost control solution for the global hospitality industry: Bars, Restaurants and Nightclubs. Our innovative system automates and streamlines your inventory management to reduce costs and ensure you have absolute control over stock, ordering and sales at every level.

0203 696 1150 www.stocktake-online.com Stopblox Stand Number 4150 Stopblox is a guaranteed solution for foodservice businesses with persistent FOG problems and high costs of FOG management. The most effective FOG treatment on the market, Stopblox prevents Fat Oil & Grease build-up and is guaranteed to prevent blockages.

Clean, safe, innovative & cost effective.

0333 5771577 www.stopblox.com

SynergySuite Restaurant Management Software Stand Number 8146 SynergySuite is an international provider of award winning, restaurant management software to leading global restaurant chains. SynergySuite offers back-office software covers all critical business areas including inventory & purchasing, recipe costing, HACCP, scheduling, cash management & HR.

0203 393 1303 www.synergysuite.com Techno Review Stand Number 6142 Do you know that: Over 62% of business have a mobile app? We spend 172 minutes a day on our mobiles. One-third of all millennials` purchases are completed by a mobile app. If you don`t have a mobile app, isn`t it time you followed the other 62% who do? Visit our website for more details.

0758 4730 019 www.technoreview.net Testo Limited Stand Number 5154 Testo is a world leader in the development and manufacture of high quality food safety instrumentation for inspection and monitoring in catering, processing, storage and logistics, to help keep you HACCP compliant.

01420 544433 www.testo.co.uk Tevalis Stand Number 2130 Tevalis is the UK`s leader in supplying an innovative range of Epos technology software and hardware platforms. With a growing client base of over 5000+ systems installed and with a growing global presence, we have deployed our solutions into all sectors within hospitality, Leisure and Gaming.

0330 002 1555 website.tevalis.com

The Bushman Wood Fired Ovens TA Dingley Dell Enterprises Stand Number 2010 The longest established manufacturer of hand made DEFRA approved Wood fired and wood -Gas combo ovens in the UK. Our ovens are recognised as the industry standard If you are looking to start your own business then you have definitely come to stop by the stand and find out why.

01905 621 636 www.bushmanwood firedovens.co.uk The ELAS Group Stand Number 1150 The ELAS Group is the only company to provide training, food safety, health & safety, employment law, absence management and occupational health solutions to the restaurant industry.

Comprised of ELAS, STS and ELAS Occupational Health we provide as much or as little support as you may need.

0161 785 2000 www.elas.uk.com The Private Postman Stand Number 3054 Affluent London’s leaflet distribution company:

0203 2961012 www.theprivatepostman.com Tipps App Stand Number 3136 Tipps App is revolutionising the way venues collect feedback. We use an app-based system of distributed questions to gather feedback from your customers join a daily basis. We have also shaken up the traditional mystery visit by using the app to take customers on a real-time journey.

020 3129 2172 www.tippsapp.co.uk Top Screen Media Stand Number 9122 We build and develop innovative touch Screen and Kiosk solutions.

We specialise in customer engagement creating solutions to enhance customer experience through the use of cutting edge technology.

TribePad Stand Number 4126

Wanstor Stand Number 9120

TribePad partners with the world`s biggest brands providing award-winning recruitment software solutions. Some of our clients include Tesco, BBC, KFC, Pizza Hut, Compass and Sodexo.

TribePad is used in 127+ countries, available in 17 different languages and used by 35+ million candidates worldwide.

Wanstor are a trusted independent provider of IT infrastructure services to restaurant businesses across the UK. We provide our customers with highly available technology platforms and 24x7 IT support. This enables our restaurant customers to deliver a great customer dining experience.

0114 312 2110 www.tribepad.com Vardells Stand Number 6152 V-Serve, a comprehensive cloud based restaurant and food service management solution that can be scaled to meet the needs of your business.

Functionalities include online ordering, table reservation, customisable table planning & stock management. With POS bundles starting from as little as £1,199.

01298 767600 www.vardells.co.uk VideoPoster Stand Number 3120 VideoPoster is a new digital marketing product that offers you a cutting edge solution for window, and glass store fronts. Promoting your message, products, and services to engage customers by using video technology with added visual display.

Patent Pending Product.

0742 996 8785 www.videoposter.co.uk Viva App Ltd Stand Number 4136 Viva is a streamlined ‘on the go’ bar service allowing users to browse the menu, order and pay for their drinks, split the bill, view promotions and discover venues, all from their smartphone. It also offers a detailed analytics system which allows bars to better understand who their customers are.

0333 123 0360 www.wanstor.com White Label Loyalty Stand Number 9122 White Label Loyalty is all about digital innovation and we are passionate about providing the right solution to work with your business right now. We are strategists that use our digital loyalty expertise to consult, innovate and build you a fully functional digital loyalty mobile app solution.

0113 350 2630 www.whitelabel-loyalty.com Worldpay Stand Number 2141 Worldpay has been a pioneer in card payments, multi-currency processing, online payments and contactless. We serve all types of businesses - big and small. We are the trusted payments provider of some of the UK`s largest retailers and for hundreds of thousands of small and medium sized businesses.

0808 208 5133 www.worldpay.com/uk Zonal Retail Data Systems Stand Number 9110 EPoS technology founder Zonal has been leading innovation in the hospitality industry since 1979. With online bookings specialist, live RES and hotel management software provider, High Level Software part of the Zonal group, the complete product suite of solutions offer a fully integrated service.

0800 141 3400 www.zonal.co.uk

www.viva-app.co.uk

0113 350 2630 www.topscreenmedia.com

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EXHIBITOR A-Z 3radical Limited 3S POS 4Suites 5loyalty 9 Spokes International Limited 918 Coffee Co Limited Aburnet Ltd Access Point Ltd AccessIT Data Ltd, featuring Semieta RemoteKey Acumag Ltd Adactus Limited Addo Food Group Ltd Addwell EPOS Solutions Ltd Advantage Risk Solutions Advice Airwave Europe Ltd Al Lindsay Photography Albion - TouchBistro EPOS Albioncourt Ltd Alhambra Tiles Ltd ALICE Allied Drinks Systems Aluline Group American Chip Spice Co. AMOBOX Andromeda APG Cash Drawer Appetite Learning appyourself.com Aquarius Limited ARTEMIS MIXER - ARTEMIS GAVRIILIDOU & CO Artisan Artizen Food Service Asian Catering Federation Asian Restaurateur AT&C Professional Systems Ltd Athena Recruiting Services Ltd ATMO Acoustix Availpro Avenista Table Reservations Avocado Sweets Avvio

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Bad Ass Cakes Bag Buddy Bangladesh Caterers Association - UK Barbarella Design Barclaycard BAS Energy Battery Motorbikes Bay Upholstery BDR Voice & Data Solutions Beekeeper Bell Group Security Ben & Jerry’s Bepsoke Choice Besp-Oak Furniture Bink Biopac UK Limited BIXOLON Bizimply BLACKBX Blanco Nino B-Loony Ltd Blue Cap Coffee BlueCats BlueFrog Media BlueRunnerSolutions Bonaverde Bonsoy Booker Group PLC BookingSuite Boughton’s Coffee House Bouncepad BriefYourMarket.com Britannic Technologies Ltd British Kebab Awards Britvic PLC Brocklebys Pies BusinessesForSale.com BusinessesForSale.com BusinessesForSale.com BusinessesForSale.com BusinessesForSale.com Buzzer Feedback Caffe di Artisan Call Systems Technology Call Systems Technology Calor Gas Ltd Captini Carving Labs Casalis Caterquip UK Cellar Maison Cenium Charge Point Chargit Check Your Staff Limited Chef Line Solutions

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Chieftain Fabrics Chocolate Ltd Cincera Productions Citizen Systems Europe / Datecs UK Ltd. City Insulation Clesse UK Clock Software Clockwork Marketing and Direct Mail Ltd Collins by DesignMynight Como Composition Arts Comtrex Systems Concorde BGW Yorkshire Conference Factory Connecteam Considerate Hoteliers Cooltec Innovation Ltd. CORE Design Co CORNWARE UK COSTCO WHOLESALE Countr POS CPL Training Group Craftis Ltd Criton Crown Pavilions Crowthorne Voice & Data Crucial Sauce Company Cult Furniture Cuppanut Ltd Curry Life Magazine Customer Alliance Cvent Daikin UK Datatherapy Limited DCA Equipment Ltd DDS Solutions Decor Fusion Delightle Delivery Mates Delivery Mates Design Command Designium LTD Desire Marketing Limited Dilite-Mi Onestop Ltd Dinggly DinnerData Dmbook Pro DNS Accountants Donna Italia Dover Design Associates Limited Drink Command Ductbusters Ltd Dutch Furniture Group E M Commodities Eagle Eye

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EASTWEST ARCHITECTURE Ebike4Delivery Eden Agency eGen Electric Scooters eLamb eLearning elementsuite Emmatester Empire Facility Services Ltd Enfore Entr - a Digitonic product Enviropack Ltd EP Marketing and Direct Solutions Epson (UK) Ltd Ergo Concepts by Evalomel Eskuta Limited Espresso Essential EveryCloud UK Faber Italia Srl FairCloud PMS Family Saver Card Fantastic Services Fast Menu FAST TEA FASTSIGNS Ward-Hendry Feature Wall & Floor Company Feed It Back First Data Flexitech Solutions Flipdish Florida Eis Food Alert Limited Food Safe System Food Spirit Ltd Forbo Flooring Systems Fortune Oriental Holdings Limited Franchise Expo & The Franchise Show Freelance Dietitians UK Freerunner WiFi FRL Flooring Frying Filters T/A Steve Hill Services Gafbros Limited Galerie6 Gearing Media Group - Hospitality Interios George Thomas Joinery GiftPro gistLondon Givex GlammFire Global Payments Global Upholstery Solutions Ltd GoInStore Golden Delight Food Great British Biscotti Co Great Ormond Street Children`s Charity Great Sense GroupRevMax

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GSG SmartServe GuestJoy GuestSense H2o Designs Ltd Harri Hartdean - EcoKnit Hartman Outdoor Products HCI HEY UK Hibox High Vision Business Views Hinteractive Technology Holiday Park & Resort Innovation 2017 HOMI UK (Europe) Hospitality Energy Saving Hotel Compliance Hotel Designs Hotelchamp hotelkit Hotel-up Startup Consortium HQ plus GmbH Huhtamaki Humanforce ICB Group IceBox Rental ICON Icon UK Ltd ICRTouch Igma Imaging Ltd Ignite Energy Illuminati Lighting UK Ltd Illuminow Immersive VR Ltd. InCoax Networks / VDA UK INDEVCO Paper Containers INRESTO Instant Marquees Ltd Instant Marquees Ltd Insuraclean LTD Intellectual Property Office International Food and Beverage Technology Association International Play Company - Iplayco Iree Island CARIBBEAN RESTAURANT iSqueeze Ltd It’s a Wrap IVC Signs Limited Jade Solutions Ltd JB Packaging Jestic Foodservice Equipment JESU SEBASTIAN LTD JOB TODAY John Street Beverage JPR Lighting Judopay JUST EAT

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JustPark Kaelo Kafoodle Kaleidoscope Property Consulting Limited Key Finance Ltd Khazina Digital Signage Kinara International Ltd & Kavis King Edward Catering Equipment Knighton Foods Ltd Knowcross Kolourfull Creative Solutions Koppert Cress Kraft Heinz Krowd KTL bright solutions kukki Cocktail LAVU Letterbox Distribution.com Lewis Silkin LLP Light Corp ‘93 Lightspeed Liqui Group Liquidline Little Artefacts Living Concrete Ltd Long Range Systems UK Ltd Loopon Lost & Foundry Lotss Loyalty Magazine LSI Indendent Utility Brokers Ltd LXA Lyco Group MAG IT Solutions Magnuson Hotels Mallory Custom Lighting Manufacture de PIANOS de St-Dizier Marine Conservation Society Martel Instruments Ltd mc square social media marketing MCOM Media Communications Ltd Media Screen Solutions MEGAMAN® Lighting Memberoo Merchant Money Metal Monkey Designs Ltd Metcalfe Catering Equipment Migsoft Ltd. Milkit Ltd. Misty Interior Mizkan Euro Ltd mmmLUNCH Mobikon Mode-AL Mosswall UK Ltd Muggi - The safest drinks tray in the world

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My Coffee Station My Order Box myconnectzone my-Kaboodle myPOS Europe Ltd MyStay Navaho Technologies NCASS (Nationwide Caterers Association) Nelson Catering Equipment Neo Wireless NET Coverage Solutions Ltd NewBook PMS NextMenu NextMenu NextMenu NMTF No Proof of Age - No Sale Nobly POS Nook Pods Nook Pods Nor1 Nordic Berry Novility o1creative o4 Chargers (Ozhan Electronics Trading LLC) Ocean3D Octane HR Solutions OH YES DRINKS Onify OpenKey UK - WOW Digital Optomany Opus Telecoms Orcinus Recruit & Orcinus Training Order on Chef Order Take Away Order Tiger OrderLord OrderSense OrderZing Ordinii Ltd. Ordoo Originalos Foods Limited Outform Valley Pacific Infotech UK Ltd Packme Ltd Pager Call Systems Ltd Herbert & Ball LLP, Herbert & Ball LLP, Paymentsense Paytronix Systems, Inc. Penwith Upholstery Ltd Phi Ltd Photobooths Pioneer Group Pixelnebula Limited Pizza Equipment Ltd

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Planday Plixal Ltd pointOne EPoS Portero GH Security Powermat Printedlids.com Pro Plus Creative Pro Web Design Productiv Delivery Ltd Profitroom Prologic First (UK) Limited ProProcure Ltd ProVenue Purchase Plus Pure Audio Visual Ltd P-Wave PXL Carpets PXtech Pyramid Computer GmbH Q MY CALL QSR Media UK Qube EPoS Ltd QuickBite Magazine Quiet Interiors Ltd. Rant & Rave RATIONAL UK ReachRobo UK Red Rickshaw Red Telecom Redfin Aquarium Design Relentless IT Solutions Ltd Reputation.com Restaurant Design Associates (RDA) Restaurant.GB.NET Retail Manager Solutions Limited Retail Secure Revelagora Lda Review Filter Revive Joinery Reward-it Ltd RhubarbLondon LLP Robin Sprong Bespoke Wallpaper and Surface Design Romanellis italian Food Limited Roommatik RoomNetTV RPC-Bebo Food Packaging Rupert’s Recipes Ltd Sabert Corporation Europe SAFAS Safenames / Elisha Telecom / UKCC Safesmart SAI Global SALTO Systems SANDALYECI A.S. SaveCollective.com

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SAW Projects Ltd Scanlite Schiller GB Ltd Screenreach Intreractive Ltd Scrummy Club Seatris GmbH Seiko Instruments GmbH SessionM SevenRooms ShopWorks Showpiece Design Limited SHR (Sceptre Hospitality Resources) Silesia Grill Systems Silver Lining Convergence Ltd Siru Mobile Sitting Firm Chairmakers Ltd Smart Nightlife Company SmoothMenu SnapShot GmbH Soundtrack Your Brand South Catering Fabrication Ltd South Eastern Interiors T/A SEI Ltd SP Group Space Innovation Ltd SpaceandPeople Spoonfed Square One Interiors Ssayy Star Micronics Stay Planner Sthaler Ltd STKTK Stocktake Online Stopblox Stoupid UK Ltd StreetDots SUN WAH FOODS LTD Sure-Track Europe Limited Sweetheat Technology Limited SWS Specialist Ironmongery Synecore Limited SynergySuite Restaurant Management Software Tahola Takeaway Genie Takeout Insurance Services Tasty Trotter Event Supplies TBI (Lug Europa) Teal Patents Technical Lighting Solutions Technical Signs Techno Review Tekpak Solutions Europe Limited Testo Limited Tevalis Textlocal

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Textlocal The Bushman Wood Fired Ovens TA Dingley Dell Enterprises The Catering Accounting Company The Curry Sauce Company The ELAS Group The Energy Exchange The Fabulous Group Ltd The Franchising Centre The Good Till Company The Great British Cheesecake Company The Private Postman The Private Postman Ltd The Silk Forest Thrive EX Tigerplay Timeless Sofas & Commercial Seating (Timeless Sofas Ltd.) Tipps App TLJ Security Systems tm clothing ltd Total Gas & Power TouchHits Music Solutions Tregothnan Treniq Ltd Trent Furniture TribePad trivago TrustYou Turmerlicious Unified App UpsellGuru Ur App Pro Us 4 Slush Limited Utilita Energy Validair Monitoring Solutions Limited Vardells Vectair Systems Limited Verstegen Spices and Sauces Videonations Ltd VideoPoster Videotree VIP Worldwide Visacrem Viva App Ltd Vivitek Volcano At Home WaffleDelight WaitlessMunch Ltd Wanstor WARM water2business White Label Loyalty Whitebirk Sink Company wi-Q WIRELESS SOCIAL - MANAGED SERVICE Woodfloors4u

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WorkGaps Worldpay WUKBUK Your Business Community YourParkingSpace.co.uk Zennio Zienix Zonal Retail Data Systems

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37

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FLOOR PLAN

BY TUBE The Jubilee Line and DLR are recommended as the quickest route to ExCeL London. Alight at Canning Town and change onto a Becktonbound DLR train for the quick journey to Prince Regent for ExCeL (East). Please note Custom House (ExCeL West) stop at the ExCeL will be closed until December 2017.

COFFEE SHOP INNOVATION

HOTEL TECH LIVE

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BY RAIL

TRAVEL BY ROAD

As the Capital of the United Kingdom, London is connected by rail to all major cities in Great Britain. In addition Eurostar operate regular train services to Brussels and Paris operating from St Pancras International. London’s main rail terminuses are Charing Cross, Euston, Kings Cross/ St Pancras International, Liverpool Street, London Bridge, Marylebone, Moorgate, Paddington, Victoria and Waterloo.

When driving to ExCeL London follow signs for Royal Docks, City Airport and ExCeL. There is easy access from the M25, M11, A406 and A13. For a map showing major local roads click here. For Sat Nav purposes, we recommend using postcode – E16 1DR.ExCeL London offers on-site car parking for 3,700 cars.

RESTAURANT & BAR DESIGN SHOW

RESTAURANT TECH LIVE & BAR TECH LIVE

Sponsored By

Sponsored By

Sponsored By

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Keynote Theatre 2

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Design Theatre 8

Sponsored By

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Restaurant & Bar Tech Theatre 7

Restaurant & Bar Tech Theatre 6

Restaurant & Bar Tech Theatre 5

Hotel Tech Theatre 4

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Design Theatre 9

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Vip Area

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Ultimate Nightlife Experience Networking Area

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One To One Meeting Area

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Restaurant & Bar Tech Panel Theatre 10

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Hotel Tech Panel Theatre 11

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VISITORS ENTRANCE

VISITORS ENTRANCE

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