ProVision Conference 2016 Brochure

R E L E VA N C E

2016 ProVision Conference

Cairns Convention Centre, QLD

8, 9 & 10 September

A DA P T TO A W O R L D O F C H A N G E

Over 200 years ago, Charles Darwin was famously quoted, “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.”

With a new age of automation, one where technology and society are evolving faster than many organizations can adapt to the changes, these words have never resonated more clearly.

ProVision’s Relevance National Conference is designed to help you keep pace with market and consumer changes today and into the future. If you are not evolving your offer, how do you stay relevant?

Our theme was inspired by author and our first keynote speaker, Michael McQueen and his book ‘Winning the Battle For Relevance’. He will explore why even the greatest become obsolete and how to avoid their fate. With a world class line-up of speakers to follow, our formal conference program is sure to inspire.

We’ll spend three entertaining days exploring contemporary thinking from different perspectives:

THE CONSUMER What do they want from you to secure their loyalty and referral?

YOUR STA FF What do they want from you to be an employer of choice?

THE RETAIL ENVIRONMENT How does it need to look and feel to be compelling to patients?

Tropical Cairns is the fitting setting for our event as it’s home to the Great Barrier Reef, the world’s largest coral reef system, facing its own battle for survival. Even coral can adapt to chemical changes in the ocean by changing their structural composition.

The purpose-built Cairns convention centre is within walking distance of an abundance

of accommodation types with hotels and apartments on most corners. We have provided some suggestions in this booklet.

Take the opportunity to build relationships and swap ideas with your peers, suppliers and ProVision staff in a world-class facility in the tropical surrounds of Cairns. We have lots of fun in store with a cocktail welcome event, trade show and gala dinner!

Why not plan a few extra days either side of the conference and take a well-earned break in this iconic Australian location, a perfect getaway for the whole family?

We genuinely look forward to recharging your batteries at Relevance 2016. We invite you to register your practice team and family today.

Steven Johnston CEO ProVision

I M M E R S E I N I N S P I R AT I O N

KEYNOTE SPEAKERS

MICHAEL MCQUEEN

DAVID CHALKE

WINNING THE BATTLE FOR RELEVANCE

COME GATHER ‘ROUND PEOPLE

The wants and needs of your clients are changing constantly, and you have new competitors emerging left, right and centre.

Michael’s presentation will help you to understand how you can remain relevant in an increasingly dynamic market.

The seismic change taking place in Australian culture. How consumer expectations of ‘service’ have changed forever; and how to thrive in this rapidly evolving market place.

ABOUT MICHAEL Michael McQueen understands what it takes to thrive in a rapidly evolving world. Widely recognized for having his finger on the pulse of business and culture, he has helped some of the world’s best-known brands navigate change and stay ahead of the curve. As a leading specialist in demographic shifts, change management and future trends, Michael features regularly as a commentator on TV and radio and has written three bestselling books. His first book, The ‘New’ Rules of Engagement focuses on strategies for leading and connecting with Generation Y. His newest release, Winning the Battle for Relevance is a revealing look at why even the greatest brands and organisations become obsolete... and how to avoid their fate. Michael is a familiar face on the international conference circuit having shared the stage with the likes of Bill Gates, Whoopi Goldberg and Larry King.

He has spoken to hundreds of thousands of people across 5 continents since 2004 and is known for his high-impact, research-rich and entertaining conference presentations.

ABOUT DAVID David is one of Australia’s leading Social Analysts and cultural soothsayers and Principal of The Strategy Planning Group. He focuses on measuring the effects of cultural change on Australians’ attitudes and behaviours, and advising on the impact of these on the formulation of effective business strategy and public policy. A science graduate; David’s early career was in Europe with trans-national organisations such as Nestle, Cadbury Schweppes and Wilkinson Sword. On coming to Australia David held the position of Director of Strategy Planning with McCann Erickson and then a similar post with Y&R Mattingly, until founding the independent consultancy in 1990. David’s engaging and insightful but “Real World” view of the mood of Australians has made him a popular speaker at national and international conferences; he is a regularly quoted social commentator, and an occasional writer and broadcaster.

KEYNOTE SPEAKERS

ADAM FE RRIE R

NAOMI SIMSON

HOW TO CHANGE BEHAVIOUR

EMBRACE WHAT YOU DON’T KNOW

We all want people to change; whether we want clients to buy more, employees to work more or colleagues to think more. Adam will arm you with a new way of inspiring lasting tangible change using a potent blend of human psychology and advertising know-how.

Business is never easy, but it gets even harder if you don’t embrace change. Naomi will share her unique insights on what has made her successful across a range of enterprises, including the need to engage your teams to the highest level.

ABOUT ADAM Adam Ferrier is a consumer psychologist and the global Chief

one of Australia’s tech success stories. From just an idea and persistence, Red Balloon has now sold more that 2.5 million experiences. Naomi has many labels: entrepreneur, speaker, director, chair, mother, author, blogger, innovator and now TV personality as a “shark” on Channel 10’s Shark Tank.

Before founding Red Balloon with business partner Pete, Naomi worked with big brands including IBM, Apple, KPMG and Ansett Airlines. Naomi has received a number of high profile awards including the 2008 National Telstra Business Women’s Award for Innovation and the 2011 Ernst and Young Entrepreneur of the year. In 2013 she won a global silver Stevie Award for her achievements within the Australian business community. Her company has been listed as one of the top 50 places to work for 5 years in a row. Naomi Simson is a much sought after, passionate and entertaining speaker on entrepreneurship, motivation and recognition.

Strategy Officer / Partner at independent agency Cummins & Partners. He graduated University with degrees in Commerce and Psychology and by a strange twist of fate began his career in forensic psychology. Adam worked in maximum security prisons and private practice, before making his natural move to marketing consultancy, working with Added Value. Here Adam switched his interest from understanding criminal behaviour to consumer behaviour. Adam is a regular commentator on consumer behaviour having featured on Gruen and a weekly national segment on Triple M radio. He was also Western Australian State under 12 chess champion!

ABOUT NAOMI Naomi founded RedBalloon in 2001 and went on to become

KEYNOTE SPEAKERS

PETER SCHMIDEG

GEORGIA MURCH

LEADING WITH EMOTIONAL INTELLIGENCE

REMARKABLE COMMUNICATION IS NOT EASY - BUT IT CAN BE LEARNT

MAO’S LAST DANCER LI CUNXIN’S INSPIRATIONAL JOU RNEY

Georgia knows the one area that makes the biggest difference is how people communicate with each other. She will help us to understand why we avoid tough conversations and give us tips on how to handle them better.

Li’s experiences are real; his journey is incredible; his story is true and he is a living example of overcoming adversity and achieving excellence in life.

Use the intelligence of your emotions to better understand yourself and others. Build your optimism and resilience through enhanced self-awareness.

ABOUT PETER Peter is a coach, a facilitator, author and public speaker with over 20 years of facilitation experience working across a range of businesses from law, finance, retail, and healthcare to manufacturing and automotive. He has been an associate of the Australian Institute of Management since 2005 and Peter is on the Curriculum Advisory Committee for Swinburne University’s Faculty of Business and Law. He has a wealth of experience in the optometric field having written regular articles for the Association’s newsletter and running in-house programs at a range of optometry practices. He has also been a guest speaker at the School of Optometry at Melbourne University.

ABOUT GEORGIA Georgia is obsessed with the

power of great communication. She knows how great communication leads to great collaboration and helps build outstanding cultures. She sees the profound impact communication has on the success of businesses. Remarkable conversations make businesses better. Georgia has over 20 years of experience working with public and private organisations of all shapes and sizes in Australia and overseas. She has worked in consulting, designing and facilitating leadership, cultural change and customer focused programs.

LI CUNXIN

ABOUT LI Li’s inspirational life story can’t help but leave a lasting impression and remind us all to seize the day and live our dreams fully. Author of the top selling book and movie “Mao’s Last Dancer”, Li was born into bitter poverty in rural China and rose to become a principal dancer in the Beijing Ballet before he defected to the United States. Li’s astounding drive and relentless hard work made him one of the best dancers in the world. Li made a successful career transition from ballet to finance and is a senior manager at one of the largest stockbroking firms in Australia. In July 2012, Li was appointed Artistic Director of Queensland Ballet.

WELCOME FUNC TION THURSDAY 8TH SEPTEMBER 6.30-9.30PM An event for the whole family, our welcome reception will be held at the Cairns Cruise Liner Terminal, a unique waterfront venue. Located only a few minutes walk from the major city hotels and Cairns Convention Centre, be ready to help us launch Relevance 2016 cocktail style!

WORKSH OPS SATURDAY 10TH SEPTEMBER 1.30-3.00PM For delegates looking for additional education outside of the plenary program, we are offering two optional workshops.

How to sell sunglasses delivered by

OR

Growing your contact lens business delivered by

Both these workshops will provide you with practical techniques to grow your sales in these categories.

TRADE SH OW E XPO FRIDAY 9TH SEPTEMBER 7.00-10.00PM For those who have attended ProVision conferences in the past you will remember the vibe created at the Trade Expo. It’s a great opportunity to see brands that you may not have had exposure to or reviewing your existing brand ranges in a casual cocktail style setting.

GALA DIN NE R SATURDAY 10TH SEPTEMBER 7.00PM-12.00AM The final event for the conference is the not to be missed Gala Dinner. MC’d by Libbi Gorr; be entertained by one of Australia’s finest radio and television broadcasters.

Hosted at the Cairns Convention Centre you will be treated with the best of locally sourced produce. Dance the night away as we close our Cairns Conference in spectacular style.

DAY

DATE

START

FINISH

EVENT

Thursday

Sept 8

12.00pm

5.00pm

Registration Collect welcome packs

SPONSORS

VENUE CCC Foyer

European Eyewear, VMD, MIMO, Mondottica

2.00pm

5.00pm

Optomate & Sunix User Group Meetings

6.30pm

9.30pm

Welcome Reception

Essilor

SPEAKER

CCC Foyer CCC Room TBA CCLT

DAY

DATE

START

FINISH

EVENT

SPONSOR

VENUE

Friday

Sept 9

6.30am

8.30am

Breakfast

8.00am

9.00am

Registration

8.30am

5.15pm

Kids Club

HOYA

CCC Meeting Room 9

8.30am

9.00am

Pre-session heart starter

Optique Line

CCC Foyer

9.00am

9.30am

Welcome, Theme & Strategic Update

Steven Johnston

9.30am

9.45am

Supplier Presentation

Robyn Wren

Essilor

CCC Hall 1 (A&B)

9.45am

10.45am

Winning the Battle for Relevance

Michael McQueen

Essilor

CCC Hall 1 (A&B)

10.45am

11.15am

Break

Matrix

CCC Foyer

11.15am

11.30am

Supplier Presentation

Steven Polesel

Maui Jim

CCC Hall 1 (A&B)

11.30am

12.15pm

Come Gather Round People

David Chalke

Maui Jim

CCC Hall 1 (A&B)

12.15pm

12.30pm

Supplier Presentation

Rodney Grunseit

Sunshades

CCC Hall 1 (A&B)

12.30pm

1.15pm

Keynote presentation

Adam Ferrier

Sunshades

CCC Hall 1 (A&B)

1.15pm

2.00pm

Sit down lunch

Domani

CCC Outdoor Plaza

2.00pm

3.30pm

Rapid Exchange of Ideas

3.30pm

4.00pm

Break

4.00pm

4.15pm

Supplier Presentation

4.15pm

5.00pm

5.00pm

CCC Foyer

CCC Hall 1 (A&B)

Steven Johnston

CCC Hall 1 (A&B) Healy

CCC Foyer

Craig Chick

HOYA

CCC Hall 1 (A&B)

Business Growth Through Innovation

Naomi Simson

HOYA

CCC Hall 1 (A&B)

5.15pm

Summary & Housekeeping

Steven Johnston

5.15pm

6.30pm

Relax - Free Time

6.30pm

7.00pm

Pre-expo Cocktails

L'Amy

CCC Outdoor Plaza

7.00pm

10.00pm

Trade Expo Get happy snapped! - Photo Booth

CCC Hall 2 Frames Etcetera CCC = Cairns Convention Centre

CCC Hall 2 CCLT = Cairns Cruise Liner Terminal

DAY

DATE

START

FINISH

EVENT

Saturday

Sept 10

6.30am

8.30am

Breakfast

8.30am

1.30pm

8.30am

SPONSOR

VENUE

Kids Club

HOYA

CCC Meeting Room 9

9.00am

Pre-session heart starter

Van Staveren

9.00am

9.15am

Supplier Presentation

Greg Sampson

Coopervision

CCC Hall 1 (A&B)

9.15am

10.00am

Emotional Intelligence

Peter Schmideg

Coopervision

CCC Hall 1 (A&B)

10.00am

10.15am

Supplier Presentation

Nicola Peaper

Rodenstock

CCC Hall 1 (A&B)

10.15am

11.00am

Leadership & Communication

Georgia Murch

Rodenstock

CCC Hall 1 (A&B)

11.00am

11.30am

Break

11.30am

11.45am

Supplier Presentation

Craig Chick

Hoya

CCC Hall 1 (A&B)

11.45am

12.30pm

Mao's Last Dancer - Inspirational Journey

Li Cunxin

HOYA

CCC Hall 1 (A&B)

12.30pm

12.45pm

Summary & Close

Steven Johnston

12.45pm

1.30pm

Grab & Go Lunch

1.30pm

6.00pm

Free Time

1.30pm

3.00pm

Optional Workshops

OR

DAY

DATE

Sunday

Sept 11

SPEAKER

Safilo

CCC Hall 1 (A&B) Rim Optics

CCC Outdoor Plaza

How to Sell Sunglasses OR

GenOp

GenOp

CCC Meeting Room 1-2

Growing Your Contact Lens Business

Alcon

Alcon

CCC Meeting Room 3-5

Eyes Right Optical

CCC Outdoor Plaza

Eyes Right Optical

CCC Great Hall

7.00pm

7.30pm

Pre-Gala Dinner Drinks

7.30pm

12.00am

Gala Dinner

MC - Libbi Gorr

EVENT All day

KIDS CLUB DR ESS CODE

Travel home

CCC = Cairns Convention Centre

CCLT = Cairns Cruise Liner Terminal

We will be running a kids club on Friday 9 September 2016 from 8.30am to 5.00pm and on Saturday from 8.30am to 1.30pm. Registration details will be available via the conference registration forms.

The dress code for Relevance 2016 is business casual for all plenary and social functions excluding the Gala dinner which will be lounge suit/after 5.

WORLD CLASS DESTINATION CAIRNS Cairns, in Australia’s north, is the gateway to the Asia Pacific. Cairns international airport is only 10 minutes from the city centre with direct flights to major Australian cities and Asian capitals, providing excellent connectivity to the rest of the world.

There are 7,000 hotel rooms from budget to 5star within walking distance of the multi award winning Cairns Convention Centre.

Cairns is home to the Great Barrier Reef and the oldest rainforest on earth, the only place in the world where two World Heritage areas meet.

Over 600 tours depart daily for tropical rainforests, dazzling reefs, palm fringed tropical

islands and the alluring outback all offering outstanding opportunities for lasting memories.

The city has sophisticated world class convention infrastructure and a lively cosmopolitan atmosphere that offers an abundance of restaurants and dining opportunities, exciting shopping, a casino and night clubs all staffed by professionals experienced in welcoming visitors from around the globe.

CAIRNS CONVENTION CENTRE The Cairns Convention Centre is a world class venue featuring 22 meeting rooms, ideal for events from 300 - 2,500 delegates.

The Centre has been in the top 4 convention centres in the world 2002-2012, including World ‘s Best Congress Centre 2004, AIPC (International Association of Congress Centres).

DISCOVER CAIRNS Cairns is an ideal holiday destination. With so many beautiful destinations on its doorstep why not consider extending your stay? Enjoy snorkelling, diving, fish, boating or visiting one of the palm fringed topical islands for your taste of paradise.

The CaPTA Group (Cairns and Port Douglas Trips & Attractions) are specialists in tours in and around Cairns. Locally owned and operated by the Woodward family, The CaPTA Group

WORLD CLASS ATTRACTIONS operates nature-based attractions and tours in Tropical North Queensland. They consist of:

RAINFORESTATION NATURE PARK KURANDA Three great experiences in the midst of World Heritage Rainforest. Join an amphibious Army Duck tour, learn about Aboriginal Culture with the Pamagirri Performers, and meet Australian animals in the Koala & Wildlife Park.

AUSTRALIAN BUTTERFLY SANCTUARY Located in Kuranda Village and home to thousands of tropical butterflies, the largest butterfly aviary and exhibit in Australia.

Guided tours through the aviary and breeding laboratory detail their life cycle and behaviour.

CAIRNS ZOOM AND WILDLIFE DOME

TROPIC WINGS CAIRNS TOURS & CHARTERS

The world’s first wildlife park with a Challenge Ropes Course and located on the roof of the Reef Hotel Casino. It consists of adventurous activities such as crossings and ziplines and the Dome-Climb offers spectacular views of the city. Encounter wildlife with shows and presentations.

CaPTA are able to offer conference delegates special pricing for tours booked with them.

It’s simple. Visit their website http://www. grayline.com/things-to-do/australia/cairns/ pick your tour and go through to the checkout.

In the confirm your order part of the check out there is the option provide a promotional code. Our promotional code is DELEGATE. You will also need to show your conference lanyard when you check in for your nominated tour.

Spoil your self and your family, and take in the wonders of far north queensland.

WILDLIFE HABITAT PORT DOUGLAS A wildlife park where guests interact with free flying birds and free roaming animals, across rainforest, wetlands, grasslands and savannah environments. Famous for Breakfast with the Birds and Lunch with the Lorikeets with wildlife photos and guided tours.

e ad an pl Es

et tre tS ot Ab lin Ap

et re St

Cairns Marlin Marina

Cairns Esplanade Lagoon

Cairns Esplanade Fogarty Park

e ad an pl Es

et tre sS ld e i Sh

et tre tS ot Ab

The Pacific Hotel

ke La

et re St

1

The Reef Hotel Casino

et re St

3

Cairns Harbour Lights

et re St

de lana Esp

et re St

ce en Sp

ce en Sp

Pullman Cairns 4 International Park Regis

y wa gh Hi ok Co

et re St

Wharf Stree t

n ai pt Ca ey rtl Ha

2

4

The Pacific Hotel Cairns

Park Regis City Quays & Piermonde Apartments

Pullman Cairns International

2-8 Lake Street, Cairns Tel: (07) 4042 6400

17 Abbott Street, Cairns Tel: (07) 4050 2108

Superior Hotel Room Rate: $175 per night Room only/for 2 persons

City Mountain View Room From $189 Room only

43 The Esplanade, Cairns Tel: (07) 4044 1887 www.pacifichotelcairns.com

Superior Room Rate: $194 per night - SGL/TWN With Buffet breakfast for one Rate: $204 per night - SGL With Buffet breakfast for two Rate: $214 per night - TWN Executive Room Rate: $209 per night - SGL/TWN With Buffet breakfast for one Rate: $219 per night - SGL With Buffet breakfast for two Rate: $229 per night - TWN

Cairns Zoom

2

1

Standard Room Rate: $179 per night - SGL/TWN With Buffet breakfast for one Rate: $189 per night - SGL With Buffet breakfast for two Rate: $199 per night - TWN

Rd int Po er Pi

Cairns Night Markets

on aft Gr

et tre sS

ACCOMMODATION

Located close to the city centre the Cairns Convention Centre is a short walk from an extensive choice of world class accommodation in the heart of the city. There is a wealth of luxury, deluxe and budget hotels and apartment accommodation to suit every delegate with over 6,000 rooms to choose from. Below are just a few options for delegates to consider who will offer competitive rates for conference attendees.

Cairns Cruise Liner Terminal

Cairns Convention Centre

Deluxe Room Rate: $224 per night - SGL/TWN With Buffet breakfast for one Rate: $234 per night - SGL With Buffet breakfast for two Rate: $244 per night - TWN Rates are subject to availability.

Quote ProVision.

Superior One Bedroom Apartment Rate: $195 per night Room only/for 2 persons Rates subject to availability.

3 Cairns Harbour Lights 1 Marlin Parade, Cairns Tel: (07) 4057 0800 Studio Room Rate: $199 per night 1 bedroom apartment Rate: $239 per night 2 bedroom apartment Rate: $359 per night Please call 07 4057 0803 within business hours, Monday to Friday and quote PROV0916.

Contact Cairns Harbour Lights for a delegate booking form. Please complete and either fax to 07 4057 0899 or email to H8777@accor.com

Harbour View Room From $209 Room only Quote code 1805204.

Rates increase with breakfast inclusions and all rates are subject to availability.

et tre

P L AT I N U M ProVision is delighted that Eyes Right, Essilor and Hoya are our Platinum Sponsors for Relevance 2016.

All long term strategic partners to ProVision each prides themselves on their continued investment in technologies and product enhancements, ensuring they remain relevant to ProVision members into the future.

GOLD

SILVER

mondottica

H OW TO R E G I ST E R R E G I S T R AT I O N C O S T S Delegate $750.00 incl GST Delegate registration entitles you to attend all conference & social events.

Please nominate which events you will be attending in the registration process.

Guest $500.00 incl GST Guest registration entitles you to attend social events only, these include the welcome function, supplier trade expo & gala dinner.

Please nominate which social events you will be attending in the registration process.

You will have received a personalised invitation for Relevance 2016 by email (this invitation will be resent in April - keep a look out!)

Click on the Attend Event in the email You will be directed to the registration page, with Registration Information (Delegate/Guest) and Event details Fill in the number of Delegates/Guests in the Registration Information and click on Register Complete relevant information for each attendee including event attendance, dietary requirements and kids club booking Click on the ‘complete registration’ button and complete payment details by credit card With payment finalised you will be emailed confirmation of your attendance and the events you have nominated

Like to register now? Go to https://provision-conference-relevance2016.eventbrite.com.au For any queries regarding your conference registration contact ProVision.

P 1800 642 020 F (03) 8544 3999 E kparry@provision.com.au W www.provision.com.au/conference2016