Provide Community Social Value Report - April 2024 to March 2026
April 2024 to March 2026
to our Social Value Report April 2024 to March 2026
As an employee-owned Community Interest Company, established in 2011, creating social value is fundamental to who we are.
With over 1,600 employee members actively engaged in shaping our organisation and contributing to key business decisions, our model ensures that the success of our services directly benefits the communities we serve.
£6 million CHARITABLE DONATIONS SINCE 2011
SOCIAL VALUE ACROSS LEAD PROVIDER CONTRACTS
APRIL 2024 TO MARCH 2026
£16.6 million
Since becoming a Community Interest Company, we have donated over £6 million to charitable causes, demonstrating our long-term commitment to reinvesting surpluses into community benefit. This report sets out how we have translated that commitment into measurable economic, social and environmental impact between April 2024 and March 2026.
While our core purpose is to deliver high-quality, safe and compassionate health and care services, our impact extends far beyond clinical delivery. Through workforce development, charitable reinvestment, volunteering, environmental sustainability initiatives, local employment and partnership working, we actively strengthen communities and contribute to wider system priorities.
Between April 2024 and March 2026, alongside our partners, we delivered significant social value across our lead provider contracts using the nationally recognised Themes, Outcomes and Measures (TOMs) Framework. We continued to invest in apprenticeships and workforce progression, expanded our community benefit funding as a Community Interest Company, supported hundreds of charitable causes, and embedded sustainability practices that contribute to greener, healthier communities.
million million
Our approach aligns with the NHS Social Value Model and national priorities around tackling health inequalities, supporting local economies, enhancing workforce sustainability, and reducing environmental impact. Importantly, it reflects our values of care, compassion and innovation, ensuring that social value is not simply measured, but meaningfully experienced by colleagues, partners, and the communities we serve.
This social value report highlights the tangible outcomes achieved between April 2024 and March 2026, alongside case studies that bring our impact to life. We remain committed to continuous improvement, transparency, and partnership working as we build stronger, more resilient communities for the future.
Transforming lives
Proud to be Transforming Lives
Message from Mark Heasman, Provide Community Group Chief Executive
As an employee-owned organisation, I am immensely proud of the culture we continue to build together.
With more than 1,600 colleagues shaping our direction and contributing to key decisions, Provide Community is defined by shared ownership, collective responsibility and a deep commitment to making a difference. Our values of care, compassion and innovation are not simply statements, they are lived every day through the dedication of our workforce.
Our engaged workforce of employee owners are deeply invested in the services we deliver and the communities we serve. That shared ownership drives accountability, innovation and a commitment to delivering services at an exceptional level.
As a result, we transform lives not only through high-quality health and care provision, but through the wider social value we create across the UK. Whether through workforce development, charitable reinvestment, volunteering or sustainability initiatives, we remain focused on strengthening communities and improving wellbeing beyond clinical care.
This report reflects the meaningful and measurable difference we are making together, and our continued ambition to deliver lasting social value wherever we serve.
Celebrating our achievements
Winner at the Digital Health Tech Awards 2024 for Best Healthcare Information System: ImpactEQ, Provide Digital
Winner at the Digital Health Tech Awards 2024 for Best Solution for Community Care: VirtuWard, Provide Digital
Mark Heasman, Provide Community Group Chief Executive, awarded Highly Commended for Institute of Directors Public and Third Sector Director of the Year Award 2024
Winner of the 2024 Business Culture Award for Innovation
Highly Commended at the UKCFF Awards 2024 for Best use of Technology, Provide Carecall247
Winner at the Essex Countywide Business Awards 2024, Business to Business Award, Essex Wellbeing Service
Highly Commended Social Value Awards 2024 for Enabling Technology, Provide Digital
Highly Commended for UK EO Awards 2025, Employee-owned Business of the Year
Our family of brands
Care , innovation and compassion. OUR VALUES
Care
Lead provider social value
Alongside our partners, between April 2024 and March 2026, we delivered
£16.6 million in social value across our lead provider contracts, which are:
Social value for these contracts is measured using the nationally recognised Themes, Outcomes and Measures (TOMs) Framework, enabling us to consistently capture and quantify the broader economic, social and environmental impact of our work beyond core service delivery.
This value and framework reflect:
employment of local people and investment in the local supply chain apprenticeships, workforce training and career development opportunities investment in colleague wellbeing through structured support initiatives the contribution of volunteers across our services time dedicated to supporting local people to build skills and move closer to employment
Environmental sustainability also forms a key component of our social value delivery. Through the TOMs framework, we capture initiatives such as car sharing, cycling to work and other carbon-reduction measures that contribute to healthier communities and a greener future.
Social value delivered by contract
April 2024 to March 2026
Provide Carecall247
£1,928,277
Suffolk Sexual Health Service
£2,283,173
Total
£16,645,306
Essex Sexual Health Service
£5,593,791
Through our lead provider model, we continue to demonstrate that high-quality clinical delivery can be achieved alongside meaningful, measurable social impact, strengthening local economies, supporting workforce sustainability, and improving community wellbeing.
Essex Wellbeing Service
£6,840,065
Investing in our people, apprenticeships at Provide Community compassion
49 colleagues undertook an apprenticeship in 2024-2025
74 colleagues undertook an apprenticeship in 2025-2026
At Provide Community, we recognise that investing in our people is one of the most meaningful ways we create long-term social value.
Our apprenticeship programme continues to be a powerful driver of workforce development, career progression and high-quality patient care.
Between April 2024 and March 2026, 123 colleagues undertook apprenticeship programmes across clinical and corporate disciplines, supporting internal progression and building a sustainable workforce pipeline.
Our apprenticeship pathways span a diverse range of professions, ensuring colleagues at all levels can access development opportunities aligned to their career aspirations.
These include:
Advanced Clinical Practitioner
Senior Leader
Assistant Practitioner
Occupational Therapist
Coaching Professional
Associate Project Manager
Nursing Associate
Registered Nurse
Physiotherapist
Speech and Language Therapist
Adult Care Worker
Lead Adult Care Worker
Lead Practitioner in Adult Care
Business Analyst
Leader in Adult Care
People Professional
Business Administrator
Operations or Departmental Manager
Data Technician
Team Leader or Supervisor
Customer Service Specialist
Beyond the numbers, the true value of apprenticeships lies in their transformational impact on colleagues and the communities we serve.
Testimony from Nikki ‘I completed my Level 5 ILM Operations Manager Diploma in July 2025. I wanted to explore further education after I highlighted an interest in progression during my Personal Development Review. Since completing my diploma, I have moved to a new role, and I am already excited for what my next diploma will be! The experience has reminded me of my passion for learning, growing, and supporting others through innovation with compassion.’
Testimony from Greg ‘I began my journey at Provide Community in the Care Co-ordination Centre, where I developed a strong foundation in patient support and service delivery. With the encouragement and guidance of the Talent and Learning Team, I progressed in my career and was able to pursue my passion for healthcare. Their support played a key role in helping me achieve a first class degree in nursing at university, an accomplishment that has shaped both my confidence and my commitment to providing high quality care.’
Testimony from Bridget ‘Starting my career development at my age and after a very long break presented a big challenge to me. It felt like a daunting prospect, but it has proven to be the most rewarding professional evolution of my career, I am the first Nursing Associate to work within Essex Sexual Health Service as far as I am aware.’
Testimony from Carol ‘Completing my Level 5 Coaching Apprenticeship has been a hugely rewarding experience and one that I feel genuinely proud of. It challenged me in new ways, strengthened my confidence, and deepened my understanding of effective, people centred coaching practice. The apprenticeship has had a clear impact on my personal development, enhancing my self awareness, reflective skills, and ability to ask powerful questions that unlock insight in others. Professionally, it has broadened my career prospects and strengthened my role as a supportive and strategic leader. Most importantly, my team has benefited from a more empowering, coaching led approach that encourages autonomy, growth and better outcomes for the organisation.’
By embedding learning, progression, and talent development into our organisational culture, we are not only supporting individual ambition but also building a skilled workforce equipped to meet current and future healthcare demands, ensuring sustainable, high-quality care for the communities we serve.
compassion
Volunteers strengthen community capacity
Volunteers play a vital role in enhancing patient experience and strengthening community connections across Provide Community services.
Their time, commitment and compassion generate meaningful social value by extending the reach and impact of our teams.
4,880hours
In 2024-2025, volunteers contributed of support across our services
In 2025-2026, volunteers contributed of support across our services
2,908 hours
We currently have 27 active volunteers supporting services across multiple locations in Essex:
St Peter’s Hospital - 10 volunteers supporting the tea room, Tissue Viability Team, Assessment and Rehabilitation Service, COPD rehabilitation class and main reception
Halstead Community Hospital - 3 volunteers supporting Halstead Ward, our physiotherapy clinic and maintenance of the garden
Speech and Language Therapy - 5 volunteers across various locations
Community Services - 1 volunteer working from home supporting Tissue Viability Team
Mid and South Essex Recovery College Partnership – 3 peer recovery support volunteers
Our volunteers provide practical assistance, emotional support and enhanced service capacity, contributing to improved patient experience and colleague wellbeing.
Many have expressed how much they enjoy their volunteering experience. They feel included and welcomed by colleagues and look forward to their shifts. Some have volunteered because they are new to the area, others live alone and value the social intercourse and connection.
By embedding volunteering into our organisational culture, we strengthen community partnerships, increase social participation and enhance the resilience of our services, ensuring we continue to deliver compassionate, high-quality care supported by strong local engagement.
If you are interested in finding out about becoming a volunteer at Provide Community please email provide.volunteer@nhs.net
Volunteer Testimonies
Testimony from Andrea, Tissue Viability Service Divisional Lead:
‘Our long-term volunteers are an invaluable part of our clinics, and we are incredibly grateful for their continued dedication. After COVID-19, when many services were still recovering, they chose to return and support us, bringing a sense of normality, warmth and reassurance that was deeply appreciated by both staff and patients. With the removal of receptionists from the service, volunteers stepped into a vital role, warmly welcoming patients on arrival and helping them feel at ease. They also support patients waiting for transport, often during delays, providing comfort and reassurance that greatly improves the patient experience. Their support also helps clinics run smoothly, allowing clinicians to focus on delivering care. In addition, our volunteer who gathers patient feedback through surveys plays an important role in quality improvement, as patients often feel more comfortable sharing honest feedback with someone independent of their clinician. This insight helps us continuously improve and maintain high standards of care. We are truly fortunate to have such committed volunteers supporting our service.’
Testimony from Margaret, Volunteer at St Peter’s Hospital:
‘Since the loss of the café at St Peters Hospital, the tea room, staffed only by Provide Community volunteers has offered welcome respite to many patients. For some patients , who have been fasting for tests, it provides quick refreshment before the journey home. The tea room offers friendly conversation, and a place to seat and rest. The tea room is also a community hub, with a shelf displaying leaflets from charities and organisations supporting disabilities, professional carers and other services. The tea room keep a stock of hearing aid batteries and loops, so that they can assist patients and visitors when the main reception is closed avoiding wasted journeys or long waits.’
Colleague volunteer days
In addition to our service volunteers, our colleagues are entitled to two paid volunteer days per year, reinforcing our commitment as an employee-owned Community Interest Company to give back to the communities we serve.
These volunteer days enable colleagues to support local charities, community groups and social initiatives that are important to them.
By embedding both structured volunteering opportunities and dedicated volunteer leave into our organisational culture, we strengthen community partnerships, increase social participation, and enhance the resilience of our services, ensuring we continue to deliver compassionate, high-quality care supported by strong local engagement.
Case Study
Volunteering in the community, supporting a local school colour rush
Case study from Jane
‘Last summer I used one of my employer-supported volunteering days to help at our local primary school’s PTA ‘Colour Rush’ colour run. The event brought together pupils, parents, and volunteers for a fun run where participants were covered in colourful powder along the route, creating a fun and energetic atmosphere for everyone involved.
On the day, I helped with set-up, supported runners along the course, and assisted at one of the colour stations. It was fantastic to see the excitement on the children’s faces as they ran through the course and crossed the finish line covered in colour. The event also raised valuable funds for the school, helping to support additional resources, activities, and opportunities for the pupils.
I’m grateful that Provide Community offers volunteering days, it makes it possible to support causes like this during the working day. Having that time set aside for volunteering shows a real commitment to giving back to the community and encouraging employees to get involved in local initiatives.
From my perspective, volunteering is incredibly rewarding. It gave me the opportunity to support a local charity, spend time contributing to something positive in the community and see first-hand the difference that volunteers can make. Events like this rely heavily on people giving their time and being able to play a small part in making it happen was a great experience.
For the school and the PTA, volunteer support helps ensure events run smoothly and raise important funds. For the community, it brings people together and creates shared experiences for families. For me personally, it was a reminder of how valuable it can be to step away from the usual work routine and contribute to something that benefits others.’
Charitable giving and community benefit
As a Community Interest Company, reinvesting in our communities is not an optional initiative, it is central to our organisational purpose and governance structure.
Our model ensures that surpluses are directed back into community benefit, generating measurable and meaningful social value.
Between April 2024 and March 2025, we donated £600,000 to charitable causes, contributing to a total of £1 million in community benefit investment during the year. This included £23,000 in match funding, supporting colleague-led fundraising efforts and community grants requested by colleagues, further strengthening local engagement and collective impact.
Between April 2025 and March 2026, we donated £409,800 to charitable causes, continuing our commitment to reinvesting in communities and supporting organisations that address local need and improve health and wellbeing outcomes.
£1.41 million
reinvested to support communities across the UK
Ormiston Families partnership
In May 2024 we formalised our partnership with Ormiston Families to deliver our grant funding programme, strengthening governance, transparency and community reach.
Through this partnership, colleagues were directly involved in voting for grant recipients, reinforcing our culture of shared social responsibility.
In April 2025, 11 charities were awarded grants of up to £5,000:
Mosaic – Supporting Bereaved Children, Dorset
Lighthouse Women’s Aid, Suffolk
Memories are Golden, Suffolk
Dementia Forward, North Yorkshire
BOSP – Brighter Opportunities for Special People, Essex
SAFE Essex, Essex
Headway Suffolk, Suffolk
Reach Community Projects, Suffolk and Essex
Health Bus Trust, Dorset
The Shine Project, Dorset
The Neuromuscular Centre, Cheshire
In November 2025, two additional charities were awarded grants of up to £30,000 through the same colleague-voted process:
The Children’s Bereavement Centre
Centre for Action on Rape and Abuse (CARA)
Colleague-nominated charity initiative
We run an annual colleague-nominated charity initiative, ensuring our members play a direct role in shaping our community impact.
In the 2024-2025 financial year, colleagues were invited to nominate a charity to receive a monetary donation. As a result, £129,500 was distributed to 116 charities selected by colleagues. Donations of £250, £1,000, or £4,000 were awarded subject to panel criteria, with larger awards prioritised for local charities closely aligned to Provide Community’s values of Care, Compassion and Innovation.
In February 2026, the initiative received 132 charity nominations, demonstrating growing colleague engagement and continued commitment to supporting causes that matter to our workforce and communities. A total of £28,300 was distributed to colleague-nominated charities.
Colleague Engagement Survey giving initiative
As an employee-owned organisation, colleague voice and participation are central to how we operate.
Each year, we link our Colleague Engagement Survey to charitable giving, pledging a monetary donation for every survey completed. This initiative not only strengthens engagement but ensures that colleague participation directly translates into community impact.
In 2024, our Colleague Engagement Survey raised £16,120 for Zarach, supporting the national 'Lift Children Out of Bed Poverty' campaign. For every completed survey, we pledged a £20 donation, transforming colleague feedback into meaningful social impact.
In 2025, the initiative ran with a pledge of £10 per completed survey, raising a total of £7,770. Three charities chosen by our colleagues, each received £2,590.
RENEW Counselling, Essex
St Catherine’s Hospice, Yorkshire
Air Ambulance UK, nationwide
This initiative reflects our belief that engagement and social value go hand in hand. By embedding charitable giving into core organisational activities, we ensure that colleague participation not only shapes our future direction but also delivers tangible benefits to communities across the UK.
Our charitable giving programmes prioritises organisations that closely align with our values and commitment to improve health, wellbeing and social equity in the communities where we deliver services across the UK.
By embedding charitable reinvestment into our organisational structure as a Community Interest Company, we ensure that the success of our services translates into tangible benefits for the communities we serve. This approach strengthens local resilience, supports vulnerable populations and amplifies the wider social impact of our work.
Social value and innovation in action
Case Studies
The following case studies demonstrate how our commitment to social value translates into meaningful impact for individuals, communities, and the wider health and care system.
Beyond delivering high-quality clinical services, we actively invest in people, local economies, workforce development, environmental sustainability and community wellbeing. These examples highlight the tangible outcomes achieved across our services and partnerships, illustrating how social value is embedded in everyday practice and contributes to stronger, healthier and more resilient communities.
Free period products
A pilot initiative was introduced to provide free period products across eight sexual health locations in Essex and Suffolk.
Products are available for anyone using these buildings, including patients and colleagues, helping to ensure that essential items are accessible when needed.
The idea was brought forward through Mark's Idea and Innovation Surgery, reflecting how colleague-led innovation can translate into practical action.
By making period products freely available in community settings, the initiative plays a small but important role in reducing barriers to access and supporting wider work on equality and inclusion. Since June 2025, 4,128 pads and 3,456 tampons have been distributed across participating locations.
Supporting humanitarian aid
As part of our wider commitment to social responsibility, we work with trusted partner organisations to coordinate the donation of surplus medical equipment, community equipment and healthcare supplies to support humanitarian efforts across Europe.
Where items are no longer useable within UK regulatory timeframes but remain, safe, compliant and fully functional, we seek opportunities to extend their life and maximise their impact. By redistributing these resources responsibly, we reduce waste while ensuring essential equipment reaches families and healthcare teams working in extremely challenging conditions.
In November 2025, a van departed from St Peter’s Hospital in Maldon, Essex, loaded with essential medical equipment and supplies. The items were delivered to the Ukraine border, where they were distributed to support frontline services and communities affected by conflict.
In February 2026, 18 beds from our ward at Halstead Community Hospital in Essex, and 17 beds from our ward at Brentwood Community Hospital in Essex, were collected by International Christian Medical and Dental Association and transported to Ukraine to support hospitals experiencing increased demand and limited resources.
In February 2026, International Christian Medical and Dental Association also collected £75,000 worth of community equipment, clothing and office furniture from our Provide Community Equipment warehouse in Greenford, London. The 44-tonne transported the items to Liv Hospital in Ukraine, where a team of volunteers and hospital staff unloaded the equipment for immediate use.
This initiative demonstrates how we embed social value beyond our immediate geography, combining environmental sustainability with humanitarian support. By repurposing equipment that would otherwise be decommissioned, we are extending its life, reducing waste and contributing to global health resilience.
Litter picking Essex Sexual Health Service Outreach Team
The Essex Sexual Health Service Outreach Team took the initiative to purchase litter-picking equipment to support small scale environmental action alongside their community engagement work.
When delivering outreach activities, such as public engagement and testing, the team use opportunities during quieter periods to carry out local litter picking. The equipment has also been used for planned community litter picks and during team-building events alongside the Essex Wellbeing Service Outreach Team. This allows colleagues to contribute to the local environment while remaining visible and accessible to the community.
The initiative reflects a simple, low-cost way of embedding environmental responsibility into day-to-day service delivery, supporting cleaner public spaces while continuing to engage with local communities.
Mobile delivery unit and health inequalities
The Mobile Delivery Unit continues to play a vital role in improving access to care and reducing health inequalities across Essex.
During the 2024-2025 financial year, the project explored how mobile service delivery could address health barriers to access, with the unit available to Provide Community services, system partners and wider health and wellbeing stakeholders throughout Mid and South Essex. The unit enabled clinics and outreach activity to be delivered directly within communities where access to traditional services can be limited.
Across the year:
1,300+ service users engaged with the Mobile Delivery Unit
116 clinics and outreach events were delivered
70% of activity took place within CORE20 areas, the 20% most deprived areas as defined by the Index of Multiple Deprivation, or was specifically targeted towards underserved and health inclusion groups
Service user feedback demonstrated consistently high satisfaction, with an average rating of 5/5. Importantly, 25% of respondents reported they would have sought support elsewhere if the unit had not been available, with 74% of those indicating they would have attended a GP appointment, thereby demonstrating the
unit’s contribution to reducing pressure on primary care services.
Since April 2025, the Mobile Delivery Unit has been primarily utilised by our public health services, including Essex Sexual Health Service, Essex Wellbeing Service and Essex Working Well, within the Essex County Council geographical area. While the operating model has evolved, the core benefit remains unchanged, bringing services directly into communities.
Mobile delivery enables teams to reach geographically isolated areas, attend community settings, and engage individuals who may be less likely to access traditional services, including travelling communities, people experiencing homelessness and asylum seekers. By reducing practical barriers such as transport, distance and familiarity with services, the Mobile Delivery Unit supports a more flexible, inclusive and responsive model of care.
Through this approach, we are not only improving access but actively tackling health inequalities and strengthening prevention-focused, community-based healthcare delivery.
Musculoskeletal physiotherapy community days
The Musculoskeletal Physiotherapy Team launched and delivered four Community Appointment Days, holding high-volume clinics in accessible community venues such as local halls and sports clubs.
These events enabled patients to be seen closer to home in a single, coordinated setting, thereby increasing accessibility and reducing barriers associated with travel or traditional clinic environments.
Our Community Appointment Days are designed to support patients to take an active role in managing their condition, with time built in to explore 'what matters' to them and to connect with wider prevention and wellbeing services available on site. Alongside Musculoskeletal consultations, services such as weight management, smoking cessation and wider lifestyle support were available, creating opportunities to address broader risk factors linked to musculoskeletal health.
A total of 499 patients attended four events which took place in January, April, June and July 2025.
Feedback reflected the positive experience of the model, with comments including:
‘I was impressed by the organisation of the day and how quickly I was seen’
‘the session exceeded my expectations’ ‘I felt listened to’
Research and innovation: inclusive insulin delivery
A nurse within one of our Integrated Care Teams identified a recurring challenge in supporting housebound patients with type 2 diabetes who require daily insulin injections.
Many patients experience mobility, dexterity or sensory difficulties, meaning dosing errors are a risk and daily nurse visits are often required.
In response, Provide Community partnered with Brunel University of London to explore an inclusive design solution. Combining frontline clinical insight with academic expertise in medical device design, the collaboration has progressed from concept to a 3D-printed prototype of a simplified insulin delivery device, designed to reduce dosing error and support safer self-management.
While still at an early stage of development, the potential system impact is significant. Enabling even a proportion of patients to safely self-administer could release substantial community nursing capacity, reduce travel and associated carbon emissions, and improve patient independence and quality of life.
This partnership demonstrates how collaboration with academic institutions can translate frontline experience into research and innovation with long-term clinical, economic and environmental benefit.
Research and innovation: bone conduction headsets
Paediatric Audiology completed a pilot exploring the use of bone conduction headsets as an early intervention for children with glue ear.
Sixteen children were recruited into a 12-week programme, with structured support provided to families and schools.
Feedback demonstrated strong usability and perceived effectiveness, particularly in classroom settings, with 85% of parents indicating they would wish to continue use beyond the pilot. Early economic modelling suggests potential system benefit if implemented at scale.
parents continuing after trial
While the pilot was small, findings have informed discussions with university and clinical partners regarding a larger-scale study. Conversations are underway to explore more rigorous research designs, including controlled trials and implementation research, alongside expanded outcome measures such as literacy, emotional wellbeing and classroom participation.
This work reflects a broader commitment to strengthening the evidence base for low-cost, non-invasive alternatives within paediatric care, and to collaborating with academic partners to ensure innovation is supported by robust research before wider adoption.
Transforming sexual health transport to cut mileage
Our Contracts Team have led a major redesign of transport provision for Sexual Health and HIV pathology services.
From Wednesday 1 April 2026, this change is projected to reduce courier mileage by at least 130,000 miles, delivering both financial and environmental benefits.
We are now working with providers to confirm the specific vehicle models used so that we can calculate the associated emissions reductions and capture the full carbon impact of these changes. Alongside this, we are collaborating with commissioners at Essex County Council and Suffolk County Council to determine the best way to report these improvements as part of our wider social value commitments.
This change demonstrate how targeted procurement decisions can directly support Provide Community’s sustainability ambitions and reduce avoidable emissions.
130,000 miles
Expanding recycling and re-use in community equipment services
Provide Community Equipment delivers essential equipment to help people live safely and independently at home, working with local authorities, the NHS and care professionals.
As part of its sustainability approach, Provide Community Equipment operates recycling and re-use programmes to maximise the lifespan of equipment. Items returned by residents are assessed, refurbished where appropriate, and reissued back into the service.
By reducing the need to purchase new equipment, this approach cuts waste, lowers carbon emissions linked to manufacturing and supply chains, and directly supports our net zero by 2045 ambition. Trained technicians ensure all refurbished equipment meets safety and compliance standards before being reissued.
Between launching Provide Community Equipment in October 2025 and Tuesday 3 March 2026, £8.2 million of items have been recycled.
Creating therapeutic green space at Halstead Ward
Halstead Ward, a nurse-led rehabilitation unit at Halstead Community Hospital, has developed a therapeutic garden in partnership with Friends of Halstead Hospital and the Royal Horticultural Society, with ongoing maintenance supported by local volunteers.
The garden provides practical outdoor space for both patients and staff. It includes seating areas, planting beds and a designated space for staff reflection. Patients are able to take part in gardening activities such as potting bulbs and growing produce, including tomatoes and fennel, which supports their rehabilitation by encouraging movement, routine and time outdoors.
The Friends of Halstead Hospital, the Royal Horticultural Society and volunteers also run structured sessions with patients, such as basic horticultural activities and nature-based creative tasks. These sessions offer additional opportunities for engagement and support the wider work of the multidisciplinary team.
The development of this space enables patients to spend time outside in a safe and supported environment and provides a quiet area for staff breaks, aligning with our commitment to enhance and utilise green spaces across our sites.
Continuing to transform lives together
The social value impact shared in this report is only possible because of the dedication of our colleagues, the strength of our partnerships, and the communities we serve.
As we look ahead, we remain committed to listening, learning and working collaboratively to create even greater social value in the years to come.
If you would like to find out more, collaborate with us, or share ideas, we would love to hear from you.
