Provenir_Case_Study_Telia_210730

Quickly Implement Change

Modify rules + processes easily in a visual environment

Credit Decisioning

Telia Company AB is the dominant telephone company and mobile network operator in the Nordic and Baltic States. www.teliacompany.com

Decisioning Cloud

Real-time integrations

Access multiple traditional + alternative services

Rapid Roll-out

Easily scale to support expansion + growing volumes

Telia’s financial department is responsible for developing new financial offers that will help the telecom giant increase its market share. The 100 employees in the financial group needed a faster way to create new offers, process both consumer and enterprise customer applications, and minimize risk with better quality decisioning on each application.

•

The financial group chose Provenir for its flexibility, ease of integration and visual environment that is designed for the business user. A key factor in the decision was the ability for the group’s staff to become self-sufficient when it came to creating and modifying processes. “We really appreciate the fact that Provenir has adopted a strategy of customer education that empowers us to create solutions on our own,” says Fredrik Nilsson, Head of Credit at Telia.

•

•

•

•

•

Using the Provenir Decisioning Cloud, the financial group first created a consumer credit offer for one of Telia’s mobile lines in Norway. The project took just three months to implement, including integration with multiple third-party sources using Provenir’s pre-configured integration adaptors. The solution automatically evaluates and decisions each credit application in under six seconds.

In addition to speeding up decisioning, the simplified integration capabilities and ability to define highly structured processes are helping the financial group reduce risk through improved credit analysis and consistent application processing.

Explore What’s Possible