Provenir_Case_Study_Elevate_210719

Easy Integration Integrate with legacy systems + new data partners

Consumer Lending

Elevate Credit, known as Sunny in the UK, is a sub-prime lender offering a range of credit products. www.elevate.com

Decisioning Cloud

Real-Time Decisions Improve onboarding experience

Rapid Roll-out

Easily scale to support expansion + growing volumes

In the UK, Elevate offers Sunny, a short-term lending product that provides loans between £100 and £2500 to sub-prime consumers. With projected rapid growth, the company needed to replace its home-grown solution with a robust underwriting platform capable of eliminating human intervention in Sunny’s loan decisioning and processing.

While Elevate considered several decisioning platforms, the flexibility, ease of use, and hosted option made the Provenir Decisioning Cloud the right choice for the company. Elevate chose Provenir’s hosted services so that it could quickly deploy solutions without the overhead of building infrastructure in house. “We can now create, test and deploy new solutions in about two and a half weeks, and we make changes in a just a few hours,” says Andy Ivey, manager of risk development.

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The solution executes a series of business rules to gather third-party data, determine an appropriate strategy for the specific customer, make a decision, and present the offer through the company’s website.

Once the customer accepts the terms, Provenir verifies the data and checks for fraud potential, such as if the customer’s mobile phone or address has been used to commit fraud in the past.

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The majority of loans are completed without any human intervention, with each loan taking 20 to 30 seconds to close. Rejections occur in a second or less.

Elevate has taken full advantage of Provenir’s easyto-use integration adaptors. The underwriting solution is integrated with multiple services within six credit bureaus, including Callcredit, Experian and Equifax. In addition, the solution is integrated with services such as Lovation for device verification.

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“Provenir intelligently decides which calls need to be made to third-party services, which helps keep our costs low,” says Ivey. The Provenir solution has proven so successful that it has quickly enabled Sunny to become profitable and to serve as a model for the whole company. Elevate is planning to leverage this success on a much larger scale, naming Provenir as the company’s universal decisioning platform in both the UK and the US.

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