This global manufacturer embarked on a companywide digital transformation journey. A key deliverable is to harmonise and modernise their risk processes for B2B lending and financing. Specific goals include:
• Operational efficiency: In light of the pandemic, they need to streamline; do more with less people. One way to do that is automation.
• Be more competitive: They seek a more efficient lending process to offer to their customers.
As part of their digital transformation, they needed a scalable risk platform.
• Improve operational efficiency by automating and streamlining lending processes
• Flexibility to quickly respond to business needs
• Provide improved customer experience through faster decisioning
• Support iterative approach to a global roll-out
Provenir was chosen to deliver the global risk decisioning platform based on numerous differentiating factors, including:
• Flexible, easy to use platform that would be simple to integrate into their decoupled ERP system.
• Variety of integration capabilities
• A single platform to support local and global configuration
• Business friendly user interface with visual data orchestration
• The platform’s flexibility which adapts and evolves with changing business needs
• Agile implementation model suited an iterative approach starting with a single country and ultimately a global roll out in the Provenir Cloud.
With Provenir serving as their single enterprise-wide decisioning platform, the company anticipates simplifying, automating and accelerating lending processes to provide an improved customer experience. They will have the flexibility to quickly add and modify risk decisioning processes and integrate with additional systems and data sources as needed.
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