Melbourne Landlord reveals the key to leasing seven Mackay rental properties
David Simpson, a seasoned Melbourne landlord with an impressive portfolio across Queensland and Victoria, shared his firsthand experiences and reasons for choosing Mackay City Property to oversee his properties.
With a wealth of experience, having worked with 15 to 20 property managers over the years, David currently entrusts Mackay City Property with seven of his townhouses.
His decision was influenced by a referral from an investor friend, a thorough vetting process, and Mackay City Property’s standout performance.
“Mackay City Property is managing seven townhouses for me...they came out on top,” David stated, underscoring the importance of due diligence and the impact of positive word-ofmouth in his decision-making process.
David highlighted several attributes that set Mackay City Property apart.
“Professional, regular communication,” he cited as a critical factor, appreciating the proactive approach Mackay City Property takes in managing lease expirations and providing rental appraisals.
Detailed and punctual reports, a keen understanding
of tenant mix for his properties, and a convenient online portal for accessing documents and reports further exemplified the value they bring to the table.
“I’ve hardly had a problem with tenants over four or five years,” he added, reflecting on the smooth management and tenant relations maintained by Mackay City Property.
David’s experiences also shed light on the importance of responsive and effective communication in property management.
He praised Mackay City Property’s problem-solving approach, often providing solutions or options alongside
any issues presented.
This level of service, as David notes, is crucial, especially when distance makes hands-on management challenging.
“I’ve only been there once every two years,” he said, indicating his trust in Mackay City Property’s management capabilities.
Maintenance and responsiveness in times of need are aspects that any landlord values deeply.
David recalled how Mackay City Property swiftly handled maintenance issues, utilizing a reliable network of costeffective tradespeople.
This responsiveness and efficiency in addressing problems, big or small, play a significant role in alleviating the stress and pressure of property ownership.
Finally, David’s endorsement
of Mackay City Property stems from a place of experience and the stark contrast he has observed with other property managers.
His decision to share his positive experiences serves as a testament to the exceptional service and peace of mind Mackay City Property has provided him.
“It takes away a lot of the stress and anxiety of being a landlord,” David concluded, highlighting the invaluable support and professional management he has received, making Mackay City Property a preferred choice for landlords seeking reliability, efficiency, and peace of mind in property management.