Voice Communications Brochure

| Voice Communications

AuraVox offers Enterprise-quality VoIP We provide direct, quality cloud and premise-based voice-over-internet (VoIP) phone systems in a variety of affordable packages that can be personalized to improve your communications.

www.auravox.us

V O I C E CO M M U N I C AT I O N S

| Voice Communications

We want to transform how you communicate.

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About AuraVox ...........................

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Cloud-Based Phones ................

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Poly Business Phones .............

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Yealink Business Series ...........

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Grandstream IP Phones ..........

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Voicemail to Email ...................

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Unified Communications .......

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The AuraVox Dashboard .........

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Competitive Pricing ..................

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V O I C E CO M M U N I C AT I O N S

| About AuraVox As a managed services provider, our mission is to ensure “always on” computers, mobile devices, internet, and phones with personalized customer support.

Full-Service Communications In the budding days of internet technology, we were commissioned to develop a call-center computer/telephone system that would operate normally even during a natural disaster. That project opened our eyes to innovative ways to use “Session Initiation Protocol (SIP),” a technology for enabling network, video, and voice communication services.

What this means for our customers is that AuraVox is a leading expert on the services we all need to excel in today’s business world: IT networking, internet, and telecom. And ever since that SIP project back in the early days, we have been driven by two core principles: 1. Ensure our clients are able to run without interruptions.

2. Continue developing solutions that enhance productivity, efficiency, and security.

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Your Source for Connectivity

Voice

Internet

Managed IT

Cloud-Computing

Structured Cabling

Cloud-based VoIP phone systems, mobility and unified communications.

Highest-quality dedicated fiber and broadband internet connections.

Options for unlimited technical support services for all your IT problems.

Employee collaboration, data backup, remote working and more with cloud services.

Providing low voltage cabling & infrastructure solutions for a strong foundation.

As a participant in the innovative AT&T Partner

personalizing our service and support. Computers,

Exchange, the nation’s leading telecom provider, we’ll

phone lines and televisions working flawlessly and a

ensure your connection and level of service to grow

deep commitment to customer care: That’s what we

and thrive. AuraVox’s Services team can help you

consider “full-service.”

determine your connection needs and find the best setup for your requirements and budget. AuraVox

AuraVox can install and support your entire technology

will ensure your residents’ desktops, laptops, mobile

infrastructure, from your network and website to your

devices, internet connections, and phone lines work

internet and phone services. You can count on us

right, day and night.

to keep you connected 24/7. Computers and phone lines work flawlessly. That’s what happens when you

Our expertise allows us to maintain “always-on”

partner with a full-service communications company

IT and telecom systems, but what we love most is

like AuraVox.

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V O I C E CO M M U N I C AT I O N S

| Cloud-Based Phones

Although we can work with your existing phones, we partner with leading innovators in VoIP systems Page - 6

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With new trends in mobility and e-commerce, cloud-based technology is continuously advancing. Our feature-rich, cloud-based VoIP phones connect easily over an existing network, and no expensive hardware is needed. We also offer advanced fax-to-email service that allow users to send official fax documents electronically that can be accessed from any device. AuraVox specializes in affordable, custom voice communications for small businesses with expert, responsive support with easy adaptability, customization and scaling.

Our Hosted VoIP Phone Partners

Poly IP phones for Open SIP users in small and medium size businesses.

Delivering reliable performance and quality with industry’s best price to value. Simple and intuitive interfaces that help users get down to work immediately.

Yealink Optima HD technology enables rich, clear, life-like voice communications for executive users and busy professionals. With programmable keys, the IP Phone supports vast productivity-enhancing features.

The Grandstream series feature sleek new designs, a reimagined user experience, unified firmware and powerful feature options. Powerful, easy-to-use and easy-to-deploy voice platform with next-gen features for high-end users.

Key Features with VoIP Automated Attendant

Caller ID

Reporting

Mobile App/Softphone

Call Forwarding

Call Screening

Video Conferencing

Call Queues

Call Hold & Transfer

Voicemail

Conference Bridge

Conference Bridge

Call Recording

Integrations

Ring Groups

Hunt Groups

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V O I C E CO M M U N I C AT I O N S

| Poly Business Phones

Stay Ahead of the Telecommunications Curve with Poly

Exceptional Voice Clarity Hear every nuance with industry-leading audio quality, featuring Poly HD Voice (10020kHZ) and Poly Acoustic Clarity.

Eliminate

distracting background noise with exclusive Poly Acoustic Fence.

The speakerphone

supports advanced noise blocking technology.

Dial Up Your Productivity Did you hear that? Your teams did. They’ll catch every word—on Poly’s industry-leading VoIP phones. Easy to set up, easy to use, and optimized to run on over 60 current and emerging IP and UC Cloud platforms, they also pack excellent sound quality and propriety technologies that others can’t match. Poly stays ahead of the telecommunications curve, continuously refining and adding new features to make sure your favorite

•

Efficient collaboration

•

Enhanced mobile and remote user

phones are always Poly phones. experience

•

Flexible and scalable to meet your needs

•

Immediate cost savings and optimized billing

•

Fast implementation and easy upgrades

•

IT staff can prioritize other business needs

•

Improved customer contact experience

• • •

Faster third-party integrations

Desk Phones Mobile Phone Business continuity and security Stations Faster problem solving with expert tech support

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DECT Phones

Conference Phones

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Smart Conference Phone for Any Meeting Space

•

One-Touch Join

•

Poly Signature Audio

•

Simple Meeting Control

Bring people together. Launch big ideas. And make sure everyone at the table can be heard, near or far with Poly signature audio.

NoiseBlockAI means speech flows naturally, without interruptions.

Expansion microphones deliver brilliant audio for even large conference rooms. It’s built for simplicity–for audio conferences or when paired with a Poly video room solution. Best of all, it’s super easy to use—launch and join meetings at the touch of a button.

And the Trio C60 plays nicely with everyone, delivering native experiences on your favorite collaboration platforms.

So simple, so powerful.

Dependable and Easy-to-Use

Straightforward Deployment

Poly VoIP phones improve collaboration and

Easy for IT to manage with robust provisioning

increase productivity - always on and ready for the

and management of telephony deployment and

next call. They combine an attractive ergonomic

support.

design with a large, intuitive user touchscreen interface.

Teams

Build for the future with a dedicated

buttom

(Microsoft

Teams

edition)

or

Application button (Open SIP).

Signature Audio Meets Microsoft Teams Never miss a word or inflection with a Poly business media phone. Featuring legendary audio and the native Microsoft Teams experience, it’s designed for the way you work—at your productive best.

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V O I C E CO M M U N I C AT I O N S

| Yealink Business Series

Enhanced HD Video and Voice for Exceptionally Clear Communication Being responsive to changes and demands in the marketplace, Yealink has designed and developed its new T5 Business Phone Series, the most advanced IP desktop phone portfolio in the industry. Leading the way in new personalized collaboration, the Yealink T5 Business Phone Series provides the best possible personalized collaboration experience for businesses of all sizes.

With the Yealink T5 Business Phones, you can help your business benefit from the advanced telephony features, next-generation communication experience and great flexibility, and eventually unleash the power of remote collaboration and maximize the ROI.

Smart Business

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Prime Business

DECT Phones

Conference

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Our Top Choice for Office or Remote Video Demands Flagship Smart Video Phone VP59 Adjustable HD Camera

Ergonomic Designs with Adjustable Displays The Yealink T5 Business Phone Series has an upgraded

· 8” 1280 x 800-pixel color touch display, fully adjustable · 1080p HD business video · 27 touch memory keys, 16 SIP accounts · HDMI output · Call recording and wireless USB headset support

Redefining the Next-Gen Collaboration Experience

elegant and sleek design with large, backlit and high resolution displays and LED indicators to provide optimized viewing and navigation experience. The displays of the T5 Series are fully adjustable to fulfill the viewing needs at a variety of angles and under a

Distraction-Free HD Voice The Yealink T5 Business Phone Series is designed

variety of lighting conditions.

with Yealink Acoustic Shield technology to deliver distraction-free voice clarity for remote participants.

Easy Collaboration at Your Fingertips Yealink

advanced

phones,

provide

operation,

smart busy

all-inclusive

desktop

Yealink Acoustic Shield technology uses multiple microphones to create a virtual “shield” between the speaker and the outside sound source. Once

collaboration

enabled, it intelligently blocks or mutes sounds from

professionals

with

easy

outside the “shield” so that theperson on the other

features

affordable

end hears you only and follows you clearly. In busy

access to HD video collabration. With a large color

and

and noisy workspace such as call centers and office

touchscreen and intuitive hard keys layout, the

area, Yealink Acoustic Shield technology dramatically

operation of the phone is made as simple as possible.

reduces frustration and improves productivity.

Yealink T58A supports 720p HD business video with

Yealink Noise Proof technology is available to

an optional Yealink USB camera CAM50. And Yealink

eliminate non-human voices so as to guarantee the

VP59 is built on a 1080p full HD video capability.

productivity of the group discussion.

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V O I C E CO M M U N I C AT I O N S

| Grandstream IP Phones

Powerful Solutions that Streamline Communication

Wide Range of Voice Endpoints Developing a powerful solution that is customized for every individual streamlines communication and workload efficiency. Grandstream makes state-ofthe art devices more accessible and easier to deploy than ever before in a wide range of voice endpoints.

Leading-Edge IP Products and Solutions The Grandstream series of IP phones feature sleek new designs, a reimagined user experience, unified firmware and powerful feature options. Designed for enterprises, service providers and other high-volume markets, the GRP series offers powerful, easy-to-use and easy-to-deploy voice platform with next-gen features for high-end users.

Carrier-Grade

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High-End

Basic IP

DECT Cordless

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Business Conferencing Take meetings and collaboration to the next level with video and audio conferencing solutions. From face-to-face visual communications and productivity-driving audio conferencing stations, Grandstream offers conferencing solutions that deploy into any network.

Extension Modules for High Call Volumes An Extension Module adds functionality, versa tility and flexibility to Grandstream’s IP and IP Video Phones. It features a 272x480 LCD display that offers up to 40 contacts per module with support for up to 160 contact s by using 4 modules. The module supports a wide-range of advanced call features including BLF, call park /pick-up, speeddial, presence, intercom, voice conferencing transfer/forward and much more. An ideal solution for businesses and receptionists managing high call volumes, the extension module ensures maximum productivity by efficiently monitoring and dispatching incoming calls.

| Voicemail to Email Send Voicemail to Email and get Real-Time Voice Message Access You will be notified each time a voicemail message is forwarded to your email. You can click and listen to your voice messages via your computer, Smart Phone, or mobile device. You can also check voice mail messages remotely from any local cell phone or telephone line.

We can integrate a single voicemail box or hundreds of voice mailboxes for a distributed workforce with multiple office locations.

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V O I C E CO M M U N I C AT I O N S

| Unified Communications Unified Communications as a Service (UCaaS)

•

Efficient collaboration

•

Enhanced mobile and remote user experience

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Flexible and scalable to meet your needs

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Immediate cost savings and optimized billing

•

Fast implementation and easy upgrades

•

IT staff can prioritize other business needs

•

Improved customer contact experience

•

Faster third-party integrations

•

Business continuity and security

•

Faster problem solving with expert tech support

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Why Choose UCaaS? Today every organization, regardless of size or industry, has sophisticated communications tools at its core. These tools can often be expensive and complicated, requiring an upfront investment of capital and regular support staff. What if there was a way of achieving this same level of integration and collaboration that was simpler, more flexible and more cost effective?

Unified-Communications-as-a-Service

(UCaaS)

can

help make this a reality. UCaaS promises seamless integrations with business processes at a lower pricepoint than traditional premises-based solutions.

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Mobility Your employees can get the same unified communication experience regardless of whether they’re in the office, working remotely, or logging in from a mobile device. Everyone gets the same interface, which boosts productivity.

Reduced Expenses Because they run in the cloud, our solutions come with minimal capital expenditure. There’s no need to lease new phones or integrate new hardware. It’s even possible to reduce operating costs because you don’t have to invest in on-site infrastructure, pay increased energy bills or configure onsite phone system hardware.

Simple Administration UCaaS portals allow on-demand movement dictated by the client. Admin credentials authorize the ability to add, modify, and delete users. It also allows the upgrading or downgrading of subscription needs. Since this is realtime, the client does not have to call the provider for assistance.

Scalability UCaaS services are scalable to match the ebb and flow of the business. This provides the customer the assurance their communication requirements are nimble. Add additional users in minutes instead of days or weeks.

Survivability UCaaS provides business continuity because telecom traffic can be re-routed very quickly during a power outage, network outage or server failure. One missed call can equate to lost revenue, but UCaaS can reduce, and possibly eliminate missed

Inter-operability UCaaS systems are all built on a software stack that can be integrated through APIs into your existing custom or packaged applications to improve end-user efficiency and your customer experience.

Conferencing Create and control conference calls on any SIP phone or smart phone. Convert two-way calls into a conference call, and add as many participants as you’d like.

Connect and Collaborate Our UCaaS platform is designed to enable fast & simple utilization of Calls, Conferencing, Instant Messaging, Faxing, Online Presence, Contact Center functionalities, Outlook/MS Exchange Directory, CRM integration and so much more. Stay connected with your friends and colleagues in and out of the office.

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V O I C E CO M M U N I C AT I O N S

| The AuraVox Dashboard

Maximizing user perfomance, reliability and expandability.

Archiving Storage Archiving storage feature can be used to keep your recordings, voicemails, and FAXes in a remote location. You can choose between four options for archiving storage: Amazon S3, Google Drive, FTP server, or Dropbox.

Activity Log You can now track date, time and activity of each user to improve time management and increase productivity.

Knowing who accessed various files and made changes on the server can increase security and give you a greater insight into how your business operates.

CRM Incorporate all the features and capabilities of the PBX telephony system inside your CRM or Browser. PBXware integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive and many more.

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Call Recordings The interface has integrated a call recordings player, allowing users to listen to PBX call recordings directly from their browser and navigate through the recording with a simple click of a mouse.

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Online Dashboard Interface for Users & Administrators The AuraVox Dashboard section gives you an overview of vital user information. It displays hardware usage, main services status, information on system and softphone licensing as well as the number of Total calls, Answered calls, SIP registrations etc.

Self Care Options Users are also able to modify their extensions settings according to assigned permissions. Users can edit Enhanced Services settings, set up voicemail behavior, check CDRs, download call recordings, etc.

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V O I C E CO M M U N I C AT I O N S

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Competitive Pricing HD quality, feature-rich VOIP phone systems.

Fast and easy deployment with the added benefit of payment deferments for 3 to 6 months. We’re local, we’re responsive, and you reach a real person when you call. There’s no middle man. It’s no wonder why more companies, large and small, are converting to AuraVox for their business phone solution. We’re experts in communications technology and our customers are saving up to

40% with our low monthly rates.

We deliver, and at some of the best prices around. ower Costs,l ds, The telecommunications landscape can be confusing, time consuming and unnecessarily expensive for IT managers who don’t speak the telecom language. As your trusted IT and telecom advocate, we speak the language and can help your business strategize, source and implement the best services solution for your business.

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Our Phone System Plans

* Offer subject to credit availability & term agreement

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Thanks For Considering Us!

Greenway Upper Kirby (Corporate) 4151 Southwest Fwy, #507 Houston, TX 77027

Š 2020 A ll R ight s Reser ved.

Fairbanks/NW Crossing 5625 Northwest Central, #D108 Houston, TX 77092

(713) 554-4220 Option 2 for Service Option 3 for Sales Option 4 for Accounting